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Job Description Sybase DBA Must Have Technical/Functional Skills • 10+ years of professional experience in DBA with expertise in Sybase, oracle, SQL and NoSQL database., • In-depth knowledge of Linux system administration, including command line operations and system troubleshooting., • Extensive SQL and PL/SQL experience required., • Experience in designing tables, data analysis, wiring complex queries (SQL and PL/SQL), performing tuning and table partitions., • Strong knowledge of triggers, stored procedures, third part tools, and transaction monitoring., • Experience with Java., • SQL Tuning (within Oracle applications) , SQL traces, SQLLDR Oracle application utilities. Roles & Responsibilities • Excellent problem solving, judgment and decision-making skills., • Strong analytical skills., • Must be an excellent team player., • Responsible, reliable must be willing to continuously learn and develop., • Detail and process oriented, • Ability to communicate with our Business Technology partners at all levels across the organization., • Ability to develop strong relationships with our development team partners., • Ability to partner with other Support teams and with technology groups within the organization., • Strong capital markets, treasury business knowledge., • Trading Environment experience., • Working knowledge of trading products e.g. Derivatives, MM, ICL, FX etc, • Self-starter and independent worker, ability to work with minimum supervision.

Location:- Jersey City, NJ/Dallas,TX/Richmond , VA Position type: Long term contract / Contract-to-hire possible (The COVID-19 situation has changed everything. This position is REMOTE UNTIL COVID SITUATION IS RESOLVED) Be well, stay safe!! Brief Summary of Skills • Act as key point of contact and SMEs for Python open source components and libraries., • You will follow the open source Python community and especially security vulnerabilities (OWASP) in widely user open source components, • Detailed knowledge of several Python frameworks and technologies (e.g. Anaconda, Django, Flask), • Detailed knowledge of several Open Source Libraries (e.g. TensorFlow, Numpy), • Strong development background in Python, • Experience with CI tools (Jenkins, TeamCity) and Build tools (Conda, virtualenv, pip) Responsibilities • You will architect/develop/support enterprise scale systems/tools/frameworks/libraries, implement new tools and processes in CI/CD space for global use across Citi’s Technology groups, • You will provide Unix/Linux development tool subject matter expertise to the application development communities at Citi, • You will proactively identify and implement opportunities that enable the development groups to provide the best solutions to their businesses., • You will understand technology industry trends, how they impact our future solutions and provide strategic direction for the development community, • You will evaluate and provide technical solutions to solve a variety of complex and interdependent processes and application integrations, • You will evaluate and perform POC on new strategic technical products and applications, • You will manage problems/defects with existing solutions and drive issues to resolution

Job Summary We are seeking a skilled Cloud AWS Engineer to join our Service Management team. This role focuses on supporting and training team members involved in Amazon Web Services (AWS) Cloud initiatives. The position involves managing sandbox environments, developing procedures, and implementing best practices for AWS configuration and administration. Full list of must-have skills: • AWS Services - IAM, EC2, KMS, ECS, EKS, R53, Lambda, • AWS State Machines, • AWS Systems Manager - automation and command document, • Development Terraform IaC/CaC- HCL (AWS and other providers), • Git/GitLab/CICD - DevOps source/version control, Pipelines, • Shell Programming/Scripting (Bash, Powershell), • Linux Administration: networking, services, permissions, logging, • Ansible/AAP: automations, collections, workflows, • Certificate Management: TLS client/server, ACM, • Container & Orchestration: docker, kubernetes, • Programming/Scripting Languages: shell, python, java, nodejs, go Key Responsibilities • Administer and maintain AWS sandbox environments., • Develop and document best practices for environment configuration, sizing, tagging, scripting, monitoring, and security., • Provide guidance and training to the Service Management team on AWS operations and administration., • Support application developers with AWS tools and resources., • Assist in creating procedures and documentation for AWS-related activities. Required Qualifications • Advanced experience with AWS operations., • Hands-on experience in AWS application development., • Proficiency in AWS scripting and monitoring., • Strong technical background in both Linux and Windows environments., • Understanding of databases with basic SQL skills.

You will focus on continually enhancing the end-user experience by identifying opportunities for improvement and collaborating with stakeholders to deliver more integrated, intuitive technology. This role is ideal for someone who sees technology as a business enabler and is passionate about driving meaningful, user-centric change. You will act as the first point of contact for the business, ensuring user needs are met with exceptional service and that issues, trends, and opportunities are quickly identified and addressed. You’ll work closely with users, technology teams, and vendors to understand requirements, assess product quality, and implement improvements. Day to day, you will manage the helpdesk queue, maintain inventory, support users with hardware and software issues, and take ownership of longer-term projects that elevate the firm’s technology environment. A key part of the role involves proactively improving performance, reliability, and efficiency by analyzing events, contributing to incident management, and leveraging system-level metrics. You’ll identify new metrics, automation opportunities, and process enhancements, all while strengthening relationships across the business. You will also help colleagues build their technical skills and collaborate across teams to deliver projects with tangible impact. We are looking for someone with a strong drive for continuous improvement, proven experience across the Windows technology stack, and the ability to think creatively and challenge the status quo. You should be a self-starter who learns quickly, communicates clearly, and can explain technical concepts in simple terms. Experience leading a major technical project—such as migrating a widely used system—would be highly valuable. Success in this role requires strong knowledge of Microsoft technologies, Windows operating systems, Windows Server tools such as Group Policy and Active Directory, and solid troubleshooting abilities across desktops, networks, and office devices. Experience with scripting and automation, particularly using PowerShell or Python, is important, as is familiarity with mobile device management platforms like Intune, AirWatch, or Jamf. Additional beneficial experience includes working with virtualization technologies, deployment tools, infrastructure-as-code solutions, Linux, containerization, or the LGTM stack. They'll need someone who's fully authorized to work in the US without any sponsorship / visa (cannot support H1B).

The In-house UNIX Operations team is searching for a candidate who is proficient within a LINUX (SuSe, Red Hat and OEL) and UNIX (Solaris and AIX) environment. The ideal candidate will have 7+ years of experience within systems administration, along with knowledge of physical infrastructure and hardware such as HP ProLiant DL380/580 G7/8/9/10), and Sun/Oracle M-Series. Any experience with Oracle engineered systems including Exadata and Exalogic is beneficial. This candidate will provide UNIX support for the Global UNIX estate of around 6,000 servers. We are looking for a good communicator and a problem solving individual. Responsibility will encompass both operational support of the UNIX estate, system maintenance (OS patching), and storage migration work where necessary. Job Requirements – Essential • 7+ years of experience with Linux (Red Hat, SuSe, OEL) and Unix (Solaris and AIX), • 7+ years of experience with systems administration upgrades, patching and configuration management, performance management, troubleshooting, analysis and capacity planning., • 7+ years of experience with VERITAS products (VCS and Volume management) on Solaris, • Experience of working with EMC SRDF storage on Solaris and LINUX, with skill set to cover other storage technologies., • Strong skills in TCP/IP Networking & advanced systems tuning, network topology and firewalled environments., • Full understanding the principles of routing, client/server programming, the design of consistent network-wide file system layout, Ethernet, bonding, PCIe Technologies., • Experience installing layered products in a timely fashion, analyzing & troubleshooting complex systems and familiarity with ITSM procedures., • Strong problem solving skills with ability to work in a highly pressurized multitask environment, • Experience in Perl and Shell scripting writing scripts to automate various tasks. Job Requirements – Highly desirable • Operational experience of Oracle Exadata, • Operation experience of Oracle Exalogic UNIX Systems Administrator Responsibilities: • Provide dedicated support to all ‘Run the Bank’ and ‘Change the Bank’ activities., • Advanced system tunings to application specific requirements. Systems standardization and automation., • Keeping the UNIX environment compliant with the technology roadmap, such as OS & hardware upgrades, 3rd party software upgrades, etc..., • Rapid response to incidents., • Working closely with UNIX engineering and third party vendors., • Interface with IT and business clients at all levels of the organization, • Follow the sun model (including weekend support) Global Unix team provides round the clock coverage, • Some out of hours and weekend work will be required to comply with applicable change windows. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Our client, a design agency, is looking to hire a Linux Developer on a freelance basis ASAP!.

UNIX Systems Administrator Responsibilities:.

RedHat NVMe/Linux Administrator.

A mission-critical technology company is seeking a Network Support Engineer to support and troubleshoot production systems running on Linux, SIP/VoIP, and complex network infrastructures. This is a full-time onsite role supporting critical communication platforms used by major customers. This positi

We're looking for a Senior Embedded Software Engineer with extensive experience developing software (C/C++) in a Linux environment. Master’s or PhD in Computer Science or Computer Engineering. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life,

Our clients are looking for Software Engineers with varying levels of experience. Our clients’ tech stacks are Python/Linux with additional opportunities in C# and C++. There are opportunities for front, middle and back-office developers and analytical, data scientists and data engineers.

Optional: Working knowledge of server operating systems including Windows Server and Linux. Knowledge of server & rack architecture, system level design, board level design and overall server management. In this position, the Principal Electrical Architect will be responsible for architecting Server

Are you an experienced Linux systems engineer with expertise in NVMe-over-TCP, scripting, and storage performance? CMK Resources is looking for a. Linux Storage & Automation Engineer (NVMe / RHEL). Build and maintain Bash and Python utilities for storage operations, tuning, and testing.

Linux shop both on the server and desktop sides.Windows servers and desktops in a few select cases.Fluency in Linux administration is a must.Installations of workstations on trading floors and in offices.Installations of servers and networking appliances in data centers sometimes requiring travel.Ad

Strong knowledge of Unix/Linux fundamentals.

Job Description As our first full time embedded software engineer you will drive development of our robot software. In this role you will contribute to a wide range of outcomes including: • Increasing on-device or near real-time capabilities that deliver an improved operator experience and enable fast turn-around for certain use cases like storm response., • Features to support robot reliability at scale such as development of additional logs and diagnostic capabilities., • Optimization of our field to cloud data pipeline to support large base of end-users and faster turn-around times., • Core robot software development experience including upgrades to our operating system and deployment of upgrades to the fleet., • Support hardware evolutions and changes, such as integration of new sensors. Tech stack Linux, Python, C++, ROS2

Design, build and configure Python applications to meet business process and application requirements. Experience with Python environment installation in Windows and Linux. The qualified candidate will be working in the IT Derivatives team designing and implementing Python solutions to Front Office

Job Type: Officer of Administration.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training.The above hiring range represents the Universit

A financial services firm is looking for a C++ Developer to join their team in New York, NY. Compensation: $150-200k Qualifications: • A Bachelor's Degree in Computer Science, Engineering, or related field of study, • 5+ years of hands-on technical experience, • Strong C++ skills, • Comfortable programming in Linux environment, • Strong interpersonal and communication skills, • Strong problem solving and critical thinking abilities

Strong technical background in both Linux and Windows environments. We are seeking a skilled Cloud AWS Engineer to join our Service Management team. Linux Administration: networking, services, permissions, logging.

Job Title: Kafka Engineer Location: 100% Remote Duration: 6-9+ Months Contract Interview: Video Minimum Required skills: This person MUST have great knowledge of Redpanda.Must know how to use Jira Must know how to use Git and Bitbucket Must know Agile SDLC Must know Linux/RHEL 8 or higher Must know

Red Hat / Linux / Ansible / Open Shift.This is a fulltime / permanent Position with a leading consulting firm.Travel required - Post-COVID ( currently remote ).Salary : Market Rate / Open + Benefits.Systems Engineer/ Expert ( Red Hat / Linux / OpenShift / Ansible skills).You must have strong sk

Grow your career as a Backend Java Developer with an innovative global bank working in Jersey City, NJ. Java (using Spring in a Linux environment) and SQL/RDBMS. Hands-on back-end core Java development on a distributed & message-oriented OTC post trade processing and clearing system.

Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. Building restful services and working with linux, AWS, S3 is needed.

SENIOR IT INFRASTRUCTURE ENGINEER One of our financial clients in NYC is seeking a senior-level IT Infrastructure Engineer working in a large-scale technology environment with platforms including Linux, AIX, and z/OS Mainframes. Oversee the daily operations and ensure that it is monitored and issues

Grow your career as a Backend Java Developer with an innovative global bank working in Jersey City, NJ. Java (using Spring in a Linux environment) and SQL/RDBMS. Hands-on back-end core Java development on a distributed & message-oriented OTC post trade processing and clearing system.

Must Have Technical/Functional Skills.DBA with expertise in Sybase, oracle, SQL and NoSQL database.In-depth knowledge of Linux system administration, including command line operations and system troubleshooting.Extensive SQL and PL/SQL experience required.Experience in designing tables, data analysi

Job DescriptionCompany Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career Consulting Director, Reactive Services is a senior-level consulting position. The individual will provide expert-level guidance on all areas of cybersecurity and data breach response to Unit 42 clients across a wide array of industries, geographies, and organizational structures. They will be the client’s advocate for cybersecurity and will provide strategic and technical leadership in this area. Your Impact * You are an Industry-recognized inspiring leader with media and public speaking experience, deeply embedded in information security community * Experience with forensic processes and procedures (chain of custody, computer acquisition techniques, and memory acquisition techniques) * Maintain hyper-current knowledge of extant vulnerabilities and threat landscape * Experience using forensics tools such as EnCase, FTK, SleuthKit, Volatility, etc. * Analysis experience and operational understanding of one or more major operating systems (Microsoft Windows, Linux, or Mac) * Knowledge of common malware persistence mechanisms * Experience identifying and triaging malware * Experience leading technical breach response teams in fast-paced environment * 10 years of hands-on consulting experience in digital forensics, and incident response Qualifications Your Experience * Strategic mindset but also detail-oriented and hands-on ability to lead high-level discussion on DFIR technology strategy and approach both internally and externally * Demonstrated self-starter with intellectual curiosity and ability to adapt to change * Ability to work quickly, willingness to work on ad hoc assignments, work independently or leading teams as needed * Strong written and verbal communication skills * Ability to develop unique and creative solutions to problems on the fly * Willingness to learn new technologies and techniques to solve complex customer issues * Ability to manage clients, lead meetings, and manage multiple project teams concurrently * Ability to quickly develop and maintain rapport with clients * Demonstrated ability to cross-sell or upsell existing clients and generate new business * Experience managing complex budgets * Ability to allocate staff to various projects quickly and efficiently * Willingness to travel as required (up to 20%) to support leadership, customer briefings, planning and other activity as needed Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183,000 - $252,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Do you specialize in Linux automation with Ansible and Python? CMK Resources is seeking a. RedHat / Ansible / Python Automation Developer. Write Python utilities and modules for orchestration, validation, and troubleshooting.

Python Developer in New York, NY. Qualifications Required A Bachelor's Degree; Graduate Degree preferred At least 3 years of experience with Python Linux / Unix environment experience Experience with PostgreSQL, or other relational databases Able to quickly understand and discuss requirements from

Job Description We are looking for a Software Service Technician to add to our team! The job consist of : • assisting the Field Technicians with resolving both hardware and software issues (at customer site), • working closely with Production, R&D and Back Office for technical evaluations, • Provide remote and on-site technical assistance to customers., • Prepare technical reports and service documentation following interventions., • Update and configure PLC, HMI, SCADA, and related control software., • Install software patches and updates on existing systems., • Solid understanding of mechatronic systems and industrial automation., • Ability to read electrical schematics and mechanical drawings., • Good knowledge of Windows/Linux operating systems and industrial networks Preferred skills: • Ability to draft technical manuals, operational guides, and intervention reports., • Conduct technical training for customers on system operation and maintenance. Company DescriptionFor over 40 years, Express Employment Professionals has been helping people find quality jobs in the Industrial and Office/Professional arenas. Our local office in Hasbrouck Heights has been providing staffing services in northern New Jersey for over 16 years and are affiliated with an international network of over 960 offices in 7 countries. Apply today and find out how we can help you find your next employment opportunity!For over 40 years, Express Employment Professionals has been helping people find quality jobs in the Industrial and Office/Professional arenas. Our local office in Hasbrouck Heights has been providing staffing services in northern New Jersey for over 16 years and are affiliated with an international network of over 960 offices in 7 countries. Apply today and find out how we can help you find your next employment opportunity!

Job Description Job Description 1. Title of Job Engineer, Professional Services < Technical Qualifications > Adjustable to the latest standard of technologies to provide appropriate IT-solutions that meets customers requirement. Microsoft, VMware, Symantec and other major software vendor's product. Cisco, Palo Alto and other major network vendor's devices, software and services. Unix/Linux and Windows server operation and maintenance. Security software and solutions for servers and PCs. Local and Wide Area Network technologies. Virtualization and storage technologies. Must be bilingual in Japanese 2. Reporting This position reports to Manger or General Manager, Professional Services department. Others will be designated by President & CEO if necessary.

Job DescriptionAI Support Engineer Cutting-Edge AI Startup Location: San Francisco, CA or New York, NY (On-site, 5 days/week) Compensation: $180,000 $220,000 + Competitive Equity Employment Type: Full-time About the Opportunity Are you fascinated by the limitless possibilities of artificial intelligence and machine learningand eager to help make those possibilities real for thousands of users? A fast-growing AI startup is seeking an AI Support Engineer to join its core technical team. Youll play a crucial role supporting enterprise customers using next-generation AI tools built for software developers and engineering teams. This is a unique opportunity to combine your computer science expertise with your passion for AI, ensuring users get maximum value from groundbreaking technology thats reshaping the future of software. What Youll Do * Serve as the first line of technical response for customer issues involving deployment, performance, or product use. * Diagnose, reproduce, and resolve issues using your knowledge of AI systems, distributed computing, and programming. * Collaborate with engineering teams to escalate, track, and close complex issues efficiently. * Document insights, solutions, and recurring issues to improve internal knowledge and customer experience. * Test new releases across multiple IDEs, languages, and environments; automate parts of QA and support workflows. * Contribute to the design of scalable processes and support systems as the company continues to expand. Who You Are * 2+ years in a full-time technical or engineering role. * Bachelors degree or higher in Computer Science, Software Engineering, or a related field. * Strong programming skills in Python, Java, or Go. * Experience with distributed computing, containerization, and orchestration tools (Docker, Kubernetes, Linux). * Excellent problem-solving, organizational, and communication skills. * Comfortable in a fast-paced startup environment and eager to learn quickly. * Passionate about AI, machine learning, and large language modelshands-on experience is a plus. Why Youll Love This Role * Ground-floor opportunity in one of the fastest-growing markets in tech. * Work alongside elite engineers and innovators with experience at top AI and tech companies. * Learn the inner workings of engineering, product, and customer success in a high-growth startup. * Build your network, accelerate your learning curve, and make a real impact on how AI is adopted globally. * Competitive salary, meaningful equity, and the chance to work with cutting-edge technology every day. Ready to help shape the future of AI adoption? Apply today to join a fast-moving startup where your technical skills will directly influence the success of AI solutions used by developers worldwide.

Job DescriptionName of position: Network Help Desk Support Location: 540 Madison Avenue NY City Note: this is a part time role Overview The Network Help Desk Support role is responsible for providing first-level technical assistance and troubleshooting for network-related issues. This position acts as the initial point of contact for users experiencing connectivity, hardware, software, or security problems. The ideal candidate has strong communication skills, a solid understanding of networking fundamentals, and a customer-focused mindset. Key Responsibilities · Provide first-line support for network issues via phone, email, chat, or ticketing system. · Diagnose and resolve basic network problems, including connectivity failures, login issues, and VPN troubleshooting. · Assist users with hardware and software configuration related to network access. · Monitor network alerts and escalate critical issues to Network Engineers or senior IT staff as necessary. · Document all support interactions, troubleshooting steps, and resolutions in the ticketing system. · Assist in maintaining network equipment inventories and updating documentation. · Ensure user problems are resolved promptly while meeting service-level agreements (SLAs). · Guide end-users on best practices for network security and proper usage. · Collaborate with IT teams to improve processes and preventive measures. Required Skills & Qualifications · Associate’s degree in IT, Computer Science, or related field (or equivalent experience). · Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, VPN). · Experience with help desk ticketing systems (e.g., ServiceNow, Jira, Zendesk). · Strong problem-solving and communication skills. · Familiarity with Windows, macOS, and/or Linux environments. · Ability to multitask and work effectively under pressure. · Preferred Qualifications · CompTIA Network+, A+, or similar certifications. · Experience with routers, firewalls, switches, or wireless access points. · Prior experience in IT support or customer service. If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

Job Description PRIMARY FUNCTION/PURPOSE: As a System Engineer, specializing in Help Desk Support, this individual will be responsible for providing technical assistance and resolving IT-related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and Management Team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. The role requires strong technical expertise, problem-solving skills, and excellent communication abilities. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action. MINIMUM QUALIFICATIONS • Bachelor’s degree in computer science, Information Technology, or a related field, • 3+ years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred, • Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations, • Proven experience in providing technical support and troubleshooting IT issues, • Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications, • Familiarity with IT security concepts and best practices, • Excellent communication and interpersonal skills to interact with end-users and team members effectively, • Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail, • Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus, • Ability to offer high level desktop support in an enterprise environment, • Experience working in Social Services Sector either Government or Non-profit preferred, • Possess exceptional problem solving and interpersonal skills along with excellent organization skills, • The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment, • Ability to work independently with strong sense of focus, task oriented and nonjudgmental; Must have excellent written and oral communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly, • Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity, • Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution, • Provides support of Microsoft 365/Azure AD, • Provides system administration for Windows Server OS 2012 through 2019, Microsoft Active Directory 2016 Microsoft Active Directory 2016, or greater, • Install, configure, and update software applications, operating systems, and drivers on end-user devices, • Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions, • Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues, • Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency, • Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues, • Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime, • Responsible for assisting end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects, • Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications, • Traveling around NYC to program sites, often with equipment, • Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency, • Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades, • Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment, • Attend meetings, training, and conferences regarding changes in MIS technology to stay abreast of the latest developments and remain technically competent at all levels of data processing, • Other duties as assigned OTHER REQUIREMENTS (including Physical Demands) • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.