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Job DescriptionSalary: 97,000 to $132,000 About PactFi Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions. PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation. PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity. Role Overview We are looking for an IT Support Engineerto join our growing team. This person will work closely with our DevSecOps team to manage company IT infrastructure, user provisioning, network systems, and compliance readiness. This is an excellent opportunity for someone who is eager to grow their technical skills, work across multiple systems (Mac, Windows, Linux), and contribute directly to the security and operational excellence of a fast-growing fintech. Responsibilities • IT, • Provide IT support for company employees and maintain/troubleshoot company assets., • Support onboarding and offboarding processes including setting up user accounts, provisioning machines, and deactivating access for departing employees., • Manage and maintain employee devices (macOS and Windows 11) and software configurations., • Oversee machine lifecycle: track inventory, trade out and repurpose devices, and manage equipment resale lists., • Office, • Administer Microsoft 365, Entra ID (Azure AD), Intune, SAML integrations, and Office suite management., • Manage vendor and employee accounts across SaaS platforms., • Maintain and segment office network infrastructure (Ubiquiti or similar), including VLANs, firewalls, and network segregation., • Coordinate with ISP vendors to ensure reliable office connectivity., • Compliance, • Support SOC 2 Type 2 and ISO 27001 compliance initiatives including gathering evidence around IT systems, device management, and security controls., • Assist in the rollout of endpoint protection, MDM policies, and VPN configurations (OpenVPN or similar)., • Contribute to documentation of IT policies and standard operating procedures., • Track tasks and issues via Jira. Requirements • Strong understanding of macOS and Windows 11 administration., • Working knowledge of networking concepts (VLANs, subnets, firewalls, OSI model)., • Familiarity with Microsoft administration tools (Intune, Entra, SAML, Office)., • Experience with VPN configuration and remote access solutions., • Detail-oriented and organized able to track inventory and follow compliance processes., • Strong communication, teamwork, and troubleshooting skills., • Willingness to learn and grow into automation, scripting, and systems management. Nice-to-Haves • Linux experience preferred, • Basic scripting skills in Bash or Python., • Exposure to Ansible automation., • Experience using Jira for IT or project tracking., • Interest or prior exposure to SOC 2 Type 2 / ISO 27001 frameworks., • Bachelors degree in Computer Science or Information Technology., • CompTIA A+ certification. What We Offer • Competitive salary + equity., • Healthcare coverage., • Tremendous growth opportunities and autonomy to take ownership of key IT processes.

Job Description IT Support Technician Company Overview: At NetCost Market, we strive to meet the highest standards. Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate, bringing the complete shopping experience to the community. Job Duties and Responsibilities: The IT Support Technician serves as a key resource for employees, providing high-quality technical support and ensuring the functionality and efficiency of our IT systems. In this role, you’ll troubleshoot hardware, software, and network issues while delivering a smooth and reliable digital experience for users across all departments. IT Support Technician Responsibilities: • Provide remote and onsite technical assistance for store and office employees., • Monitor and respond quickly and effectively to requests received through the IT helpdesk., • Exhibit end-to-end ownership and provide pro-active status updates., • Ensure prompt response and escalation for all system outages and issues, providing updates to management and end users., • Document technical problems and their resolutions clearly and accurately., • Manage user accounts and permissions (Active Directory, Office 365)., • Assist with internal IT projects and initiatives., • Set up and configure hardware/software for new hires and resolve equipment issues., • Maintain and track IT inventory., • Provide training to users on new technologies and software., • Work on-call and provide other after-hours support based on demand. Required Qualifications: • 2–4 years of relevant IT support experience., • Experience in administrator level access to windows systems (Active directory; Office 365; Windows 10; Windows Server; Linux Server), • PowerShell scripting knowledge preferred., • Familiarity with Linux systems and basic command line operations., • Familiarity with network hardware and command line operations., • High level of proficiency in Microsoft Office 365 applications, • Strong PC and server hardware troubleshooting skills., • Excellent communication and interpersonal skills; able to explain technical concepts to non-technical users., • Reliable, self-motivated, and enthusiastic about supporting a growing organization.

Job Description IAM ID Operations Specialist needs 5+ years supporting identity services in a large enterprise IAM ID Operations Specialist requires: Active Directory, Entra AD and OKTA, Privilege Identity Management, Privilege Access Management, of Active Directory backup and recovery and advanced audit, Okta and Entra (Azure) and a Global Admin level A proven background in identity services, supporting Active Directory, Entra AD and OKTA 3+ years supporting identity services in a large enterprise A background in multiple forest, multiple domain environments supporting resource domains for exchange Knowledge and Skills (general and technical) Knowledge of Microsoft Active Directory Administration and Support Knowledge of Privilege Identity Management, Privilege Access Management Knowledge of Active Directory backup and recovery and advanced audit Knowledge of Windows Operating systems and Windows Firewall Capabilities in scripting in languages including PowerShell Knowledge of PKI and Certificate Services, templates, and management Understanding of Unix and Linux Operating Systems Experience managing Okta and Entra (Azure) and a Global Admin level IAM ID Operations Specialist duties o Creation of Users, Groups, Computers, OUs, Group Managed Service Accounts o DNS o Group Policy o Domain DFS o Active Directory Sites and Services o Windows Server Operating Systems up to and including Windows Server 2019 o Active Directory Trusts (forest, Child and External) o Backup and Restore of AD objects o Active Directory Schema and attributes o NTFS and Share Permissions o AD Certificate Services (PKI) o PowerShell and/or another scripting language o ADFS (Active Directory Federated Services) o Any Identity Services e.g., OKTA, Ping, Forgerock o Semperis Forest Recovery, Semperis DSP and Change Auditor o Entra AD and Office 365 o Microsoft Azure AD Connect o

Job DescriptionSalary: $50,000-$60,000 Location: Brooklyn, NY (Onsite Only) Department: Hardware & Inventory Reports To: Hardware & Inventory Team Lead Job Type: Full-Time (9am-6pm) Position Summary At My IT Crew (MY IT CREW), we dont just fix things, we make sure our partners are always up and running. As an Onsite Hardware Technician, youll play a critical role in ensuring the reliability, performance, and accuracy of the hardware that powers our clients businesses. From desktops and laptops to kiosks, switches, and other endpoints, youll diagnose, repair, and maintain it all while keeping inventory processes sharp and organized. This full-time onsite role in Brooklyn is ideal for someone who loves hands-on work, thrives in fast-paced environments, and takes pride in keeping systems and stockrooms equally efficient. Key Responsibilities Hardware Troubleshooting & Repair • Diagnose and repair a variety of hardware systems including desktops, laptops, kiosks, and networking equipment., • Install, upgrade, and replace hardware components., • Follow established procedures for receiving, labeling, storing, shipping, and tracking hardware assets., • Maintain accurate inventory logs and participate in regular audits., • Provide hardware and basic application support in coordination with the Service Desk., • Work cross-functionally with procurement, logistics, and service teams to ensure timely deployment and recovery of hardware., • Adapt to shifting priorities based on departmental workload and urgent business needs., • Maintain workspace and equipment areas in a clean, organized, and secure manner. Required Experience & Skills Hard Skills • Proven experience with hands-on hardware troubleshooting and repair., • Strong understanding of PC components, operating systems (Windows/Linux), and networking basics., • Familiarity with switches, routers, and network protocols (TCP/IP)., • Asset/inventory tracking systems and hardware lifecycle management., • Detail-oriented and highly organized., • Calm under pressure, dependable, and adaptable., • Polite, professional, and effective communicator., • Self-starter who thrives with minimal supervision., • Strong critical thinking and common-sense problem-solving. Preferred Qualifications • Associates or Bachelors degree in Computer Engineering, Information Technology, or equivalent experience., • CompTIA A+ or similar certification., • Experience supporting kiosks or other specialized endpoint hardware., • Basic knowledge of server hardware and peripherals. Performance Metrics (KPIs) • Hardware issue resolution time (diagnosis to completion), • Inventory accuracy and audit results, • SLA compliance for shipping/receiving and RMA turnaround, • Number of successfully completed hardware deployments or recoveries, • Internal and end-user satisfaction scores (CSAT) Culture Fit & Philosophy At My IT Crew, we're builders, fixers, and partners. We believe every piece of tech matters, from the servers in the rack to the keyboard at a front desk. As a Hardware Engineer/Technician, youre not just maintaining devices youre helping our partners stay productive and connected. If youre hands-on, reliable, and serious about quality, we want you on our team.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description We are searching for an eager Level 2-3 Technician, ready to elevate their career path. This person must have strong communication skills and the ability to travel to clients as need be. They must have experience in the following: • Networking Support (Primary Focus):, • Configure, maintain, and troubleshoot wired and wireless networks (LAN, WAN, VPN, Wi-Fi, VLANs)., • Deploy and support network devices including firewalls, switches, routers, and access points., • Monitor network health using company tools, proactively resolve performance and connectivity issues., • Assist clients with secure remote access and mobile device management., • Server & Systems Administration (Primary Focus):, • Install, configure, and manage Windows and Linux servers (on-premises and cloud)., • Perform server patching, updates, backup, and disaster recovery processes., • Support Active Directory, file sharing, Microsoft 365, and cloud service integration., • Troubleshoot server outages and rapidly remediate issues to minimize client downtime., • Security & Compliance:, • Assist in implementing network and server security controls in line with CompCiti protocols and regulatory mandates (HIPAA, NYCRR 500, SOX, etc.)., • Respond to security incidents and participate in vulnerability assessments., • Help maintain managed security services and support cybersecurity monitoring., • Client & Project Work:, • Provide onsite and remote technical support to clients in NYC, including emergency and scheduled service calls., • Participate in new client onboarding, migrations, and infrastructure upgrades., • Document resolutions, system changes, and updates in ticketing and documentation tools., • Collaboration:, • Mentor Level 1 techs and collaborate with senior engineers and project managers., • Communicate clearly and professionally with clients and internal teams. Qualifications: • 2-4 years' hands-on experience with managed networks and server administration, preferably in an MSP or IT services environment., • Advanced familiarity with TCP/IP, DHCP, DNS, UTM/firewall rules, VLANs, VPN setups, and networking hardware., • Solid experience with Windows Server and Active Directory, plus general Linux server administration., • Ability to troubleshoot servers, networking gear, and Internet issues on-site and remotely., • Exposure to cloud services (Microsoft 365, Azure) and backup/disaster recovery best practices., • Recognized industry certifications preferred (CompTIA Network+, Server+, Security+, Cisco CCNA, Microsoft MCP/MCSA)., • Strong documentation, problem-solving, and client service skills., • Willingness to travel locally in NYC and participate in after-hours/on-call duties.Company DescriptionAs specialized Recruiters, we find hard to fill positions nationwide and match them with great candidates.As specialized Recruiters, we find hard to fill positions nationwide and match them with great candidates.

Job Description Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. Global System Integrators (GSI) play a crucial role in Canonical growth plans in the coming 3 years. We are hiring a Partner Sales Director to work closely with Canonical GSI partners throughout their sales cycles and across their sales organizations to facilitate Ubuntu based solutions and opportunities, as well as help GSI build long term digital transformation platforms with Ubuntu stacks and services. Reporting to the VP Global Alliances and Channels, the Partner Sales Director will be responsible for building trusted relationships with partners, increasing Canonical market share and attach rate, evangelizing about the partnership and leading all business interactions from engineers to CxO level. They will own the strategy, the sell-to, sell-through and sell-with motions with the GSI and will animate many customer workshops, sales events, public presentations and executive engagements. The role entails • Build strategic relationships with partners at levels, and stickiness with Ubuntu technology, • Deep understanding of Linux and cloud software ecosystem, and open source selling models, • Negotiate contracts and commercial business terms, • Deep understanding of partner organizations and sales models, in particular with Global System Integrators, • Work closely with marketing, sales engineering and product management to deliver on targets, objectives and provide a voice of the partner, • Lead executive interlocks between partners and Canonical leadership team, • Ability to travel - sometimes internationally - up to 40% of the timeWhat we are looking for in you, • Extensive experience in alliance or indirect sales management roles, • Extensive experience with OpenStack, virtualization, containers and other Cloud technologies., • Autonomous, disciplined, hands-on, get-it-done mentality, • Ability to capture customer requirements, evaluate gaps, identify and create opportunities, • Passionate about Ubuntu products and mission, • Comfortable in fast-paced and high pressure environments with ambitious achievement goals, • Distributed work environment with twice-yearly team sprints in person, • Personal learning and development budget of USD 2,000 per year, • Annual compensation review, • Recognition rewards, • Annual holiday leave, • Maternity and paternity leave, • Team Member Assistance Program & Wellness Platform, • Opportunity to travel to new locations to meet colleagues Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Job Description Onsite Desktop Support Technician - NYC, NY • Contract to Hire Opportunity, • Start Date - ASAP Key Accountabilities • Provide IT support to all users in the Americas, • Provide support through phone/email/service tickets to front and back office users on desktop issues, • Install, upgrade, support and troubleshoot Windows operating systems, computer hardware (and any other authorised peripheral equipment) and across a range of authorised software applications, • Perform general preventative maintenance, • Assist facility matters when needed including moves, adds, and changes, • Raise, update and close all support tickets regularly and promptly., • Participate and implement in global projects, • Provide on site and remote support, • In depth knowledge of Windows desktop technologies., • In depth knowledge of Desktop and laptop hardware., • Intermediate knowledge of TCP/IP, DNS and Internetworking Technology, • Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), • Knowledge of Server, Voice & Communications Infrastructure., • Knowledge of various Operating systems (e.g. Windows, Linux, Apple), • Knowledge of Audio and Video Conferencing technologies., • Knowledge of common Market Data applications and services., • Relevant industry certifications may include Microsoft MCP, MCSA or individual Microsoft specialist training such as Excel, Word, PowerPoint, Outlook or ITSM products, • Associates Degree in Computer Science, related field or equivalent experience, • Minimum 5 years Desktop Support experience, preferably within a financial services organization. Special Job Requirements: • Flexible hours - There is a work shift system and it covers from 7-6. The Technician would be working from 7am , 8am or 9am to finish in a staggered manner., • Occasional afterhours and weekend work as needed. Competencies • Customer Service – Strives for high levels of customer satisfaction. Going out of our way to be helpful and pleasant to our customers., • Efficiency – Plans ahead, manages time efficiently, is punctual, is cost conscious and is constantly thinking of better ways to do things., • All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers., • F2OnSite supports and adheres to all state laws regarding background checks., • This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours. Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.