Trabajos live chat en Hoboken, New Jersey - Page 2Crear alertas

You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:. Communicate with customers via phone, email and live chat. Work with internal departments to meet customer's needs.

This position is a customer-facing role, responding to requests for assistance and responses to concerns that come in through the national 800 phone number, live chat and email to case inquiries through Salesforce and/or social media monitoring platforms, reinforcing Girl Scouts reputation as a lead

As a Luxury Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. Luxury Sales

Customer Experience Specialists (CXS) needed to join a mission-driven team at the intersection of technology and healthcare. Key Details • Start Date: November 18, 2025, • Rate: $38/hr temp, ideally converting to a permanent employee after 16+ weeks at 80K, • Schedule: Monday–Friday, full-time during standard ET business hours As a Customer Experience Specialist, you’ll serve as a subject matter expert handling escalated customer inquiries related to digital health products and insurance. You’ll take ownership of complex cases, collaborate cross-functionally to resolve issues, and play a critical role in improving workflows and customer satisfaction. Responsibilities • Resolve higher level support tickets requiring deeper product or insurance knowledge, • Act as an escalation point for Customer Experience Associates, • Partner with leadership to identify recurring issues and recommend process improvements, • Maintain subject matter expertise in insurance processes and product workflows, • 2+ years in customer support or CX, with escalation experience, • Previous experience MUST be in healthcare (ideally healthtech), fintech, or start-up, • Experience supporting customers in live channels (chat or phone) and email, • Strong multitasking, queue management, and triage skills, • Clear, empathetic communication with strong de-escalation ability, • Familiarity with automation or AI-assisted support tools

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Did adding live chat actually improve the customer experience?”).

Job Description CAREGIVERS / CHHAs WANTED – NORTH HUDSON AREA LIVE-IN Senior Helpers of North Hudson – Union City, NJ Serving: Union City • North Bergen • Jersey City • West New York • Weehawken • Hoboken Ready to make a real difference in someone’s life? Do you want to feel appreciated and supported while working in a heartwarming, family-like environment? Senior Helpers of North Hudson is growing—and we’re looking for compassionate Certified Homemaker-Home Health Aides (CHHAs) who are reliable, kind-hearted, and passionate about helping seniors live their best lives at home. Hiring is limited to residents of New Jersey. What You’ll Do: • Offer companionship and meaningful conversation, • Support daily living activities like bathing, grooming, dressing, toileting, and oral hygiene, • Assist with walking, mobility, and transfers, • Medication reminders (no administration), • Light housekeeping, laundry, and meal prep, • Accompany clients to appointments or errands (public transportation is fine!), • $17–$18/hour based on experience, • Flexible part-time schedules – work that fits your life, • Paid orientation and ongoing training, • Career growth opportunities, • One-on-one client care – build real relationships, • 401K eligibility (after requirements are met), • Supportive & inclusive work culture, • Great Place to Work® Certified, • Certified Age Friendly Employer, • Active NJ CHHA license (required), • Current TB test, • CPR certification (preferred), • High school diploma or GED, • Cleared background check, • Reliable transportation (a car is not required!) You’ll be the reason a senior can smile, feel safe, and continue enjoying life from the comfort of their home. Every client is unique—some may need help with grooming or mobility, others might just want a companion to chat with or share a puzzle. We match caregivers and clients thoughtfully for the best fit and most rewarding experiences. Join our mission to bring joy, comfort, and independence to seniors in our community. If you’re ready to be appreciated, make a difference, and feel proud of what you do—we’d love to meet you. Apply today to join the Senior Helpers of North Hudson family. Care is more than a job—it’s a calling. Senior Helpers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. IND801

Cynet Health is seeking an experienced Registered Respiratory Therapist for an exciting Travel Allied job in New York, NY. Chat live with one of our recruiters 24x7 on our website @ .

We are looking for a dynamic and customer-focused individual to join our team as a Live Chat / Tele Chat Support representative. This position can be done remotely or in our office, providing support to our customers via live chat and telephone. Respond to customer inquiries and provide support via

Job DescriptionAbout Us Circle is building the world's leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We're proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we've hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role Every week, thousands of people discover and engage with Circle across various platforms. As the Performance Marketing Specialist, you'll play a key role in accelerating that growth by managing and optimizing paid media campaigns that drive acquisition and retention. You'll work closely with marketing, design, and analytics teams to build, launch, and iterate on performance campaigns across Google, Meta, LinkedIn, Reddit, and other emerging channels. This role is perfect for someone who's analytical, detail-obsessed, and passionate about performance marketing. What you'll be doing • Launch, manage, and optimize paid media campaigns across Google Ads, Meta Ads, LinkedIn, Reddit, and other digital channels., • Run structured experiments across ad copy, creative, and landing pages to improve conversion rates and uncover what resonates with target audiences., • Implement and manage tracking via GTM and GA, ensuring accurate attribution and alignment with HubSpot and lifecycle goals in partnership with RevOps., • Analyze and report on campaign performance regularly, identifying insights and opportunities for continuous improvement., • Collaborate with the creative and content teams to help develop high-performing ad creative, landing pages, and testing strategies., • Stay up to date with platform changes, trends, and best practices across PPC advertising and bring new opportunities to the table.What you'll need to be successful, • Strong alignment with our values, find our values on our career page if you haven't read up on them yet., • You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5., • 1–3 years of experience managing and optimizing paid campaigns on Google Ads and Meta Ads., • Background in SaaS or other digital subscription-based models., • Attention to detail — you notice the small stuff that can make a big difference in ad copy, targeting, or tracking setup., • Strong analytical skills — you're confident using tools like Google Sheets for campaign analysis, budget pacing, and reporting., • Critical thinker — you approach problems with curiosity and structured thinking, always seeking to understand the "why.", • Excellent communicator — you can clearly articulate performance insights, campaign strategies, and testing ideas both verbally and in writing., • Performance marketing enthusiasm — you're genuinely passionate about performance marketing and keep up with the evolving ad landscape., • Adaptability — you're excited by change and thrive in a fast-paced, test-and-learn environment.Bonus points, • Experience with additional ad platforms (e.g., TikTok Ads, Bing Ads, programmatic display). The fun stuff • Fully remote: work from anywhere in the world!, • Autonomy and trust to do your job: we care about outcomes over everything else., • Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years., • Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.*, • Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!*, • Parental leave for parents expanding their family, or just starting one., • Home office stipend to help you get up and running., • Learning & development stipend to help you level up your professional skills., • Annual bonus potential for roles that don't already receive variable income or commission., • Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We've had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Information We Collect: We collect the following categories of personal information from job applicants: • Contact information (such as name, email address, phone number), • Employment history and qualifications, • Education history, • To assess your qualifications and suitability for the position, • To communicate with you during the recruitment process, • The right to request access to the personal information we hold about you., • The right to request the deletion of your personal information, subject to certain legal exceptions. By submitting your application, you acknowledge that you have read and understood this privacy notice.

Job Description Daybreaker is looking to bring on a stellar Social Media Intern for the semester to join our powerhouse team rolling out amazing projects in the next few months. Position can be remote but ideally part time in NYC. Daybreaker is a growing movement with a ton of projects to work on. From our city expansion, to global partnerships (from GE, Casper, IBM, New Balance, and more), to monthly virtual events and IRL events across the nation. Day to day duties: • Managing Daybreaker's global voice on social media with 140k followers on Instagram and Facebook each for @dybrkr, plus @dance with 300k followers, and our local city channels., • Finding, organizing and activating social catalysts, • Content curation, sourcing, and organizing for our feeds, • Community engagement across all platform DMs, comments, and questions etc., • Supporting our sister IG account @dance (350k followers), • Assisting the team with any and all needs (we are a family and we help each other out) We’re looking to support the growth of a bright student who is looking to dive in and flex their creative muscles. Requirements YOU'LL NEED // • Graphic design experience for social media content is a serious plus, • Social media savvy, • A keen aesthetic for content and design, • Works well under pressure and with deadlines, • Hard working and hyper organized work style, • Outgoing and communicative, • Passionate GET READY TO // • Join the hardworking and tight-knit Daybreaker HQ team, • Build a brand whose mission is to inspire people to live happier and healthier lives, to break out of their shells and fully express themselves, to practice mindfulness and empathy every day, and to wake up once a month to dance their faces off of feel gloriously good while doing so, • Work alongside Daybreaker co-founders and executive team, • Collaborate with an international community of amazing Producers committed to growing the Daybreaker movement and creating unique experiences around the world — you can consider these folks your new global family, • Invitations to exclusive events such as art exhibitions, underground dance parties, startup mixers, family dinners, and mindful experiences, • Build on support from our PR team, who has landed Daybreaker major features in leading publications like The New York Times, GQ, Saturday Night Live, and The Washington Post, • Collaborate with the incredible Daybreaker producers around the world to help sell out their events!If this sounds like your dream job, and you're serious about the role, then we would love to receive your application. We're excited to chat with you!

Job Description Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation's largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America's Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine's Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace. At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested. Position at Saatva Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night's sleep. Essential Duties and Responsibilities • Engage with customers and team members in person during scheduled shifts., • Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues., • Maintain timely and regular attendance as a key performance expectation during all scheduled shifts., • Preferred Experience: 1-2 years of retail sales or customer service experience; however, we're willing to train the right candidate!, • Additional Experience: 1 year of telecommunications or call center experience is preferred., • Exceptional oral and written communication skills., • Strong interpersonal abilities to build rapport effortlessly with customers and team members., • A passion for delivering outstanding customer experiences., • Well-organized with excellent multitasking skills and a commitment to completing tasks with high-quality results., • Comfortable using personal computers and related software, with the ability to navigate multiple platforms simultaneously., • Deliver a world-class experience to our customers., • Become a product expert to confidently assist customers., • Competitive Compensation: $21/hour, • Medical, Dental, and Vision Insurance, • Paid Vacation, • Annual Bonus Program, • 401K with Employer Match, • FSA/HSA/Commuter Benefits, • Discounted Blink Gym Membership, • Employee and Friends & Family Discounts on Products, • Collaborative and supportive team environment Ready to Join Our Team? If this sounds like a great fit, we'd love to hear from you! Equal Employment Opportunity Statement At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs. As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits. Join us in building a workplace where everyone is respected and valued! Compensation$21—$21 USD

Job DescriptionAbout UsNourish is on a mission to improve people's health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.Learn more about us here and read about our recent Series B here.About the Role As a Provider Recruiting Associate, you'll play a critical role in shaping the journey for Registered Dietitians (RDs) looking to join Nourish. The Provider Recruiting Associate is the gateway into Nourish, and is more often than not the first person an RD will interact with from Nourish in their journey. This role is centered around creating an amazing hiring experience - vetting candidates, setting up offers, developing timely and encouraging candidate communication plans, and answering complex questions needed to help RDs decide if Nourish is the right place for them. You'll take full ownership of our applicants (a large and growing group each month) and shape their hiring experience from end to end. You'll help refine and evolve our hiring strategy, taking initiative to improve processes as we grow. And you'll get to interact every day with Providers making meaningful decisions for their careers, and extend them the opportunity to join Nourish's mission and community. This person will report into our Director of Provider Growth - you'll be joining a collaborative and passionate team that's dedicated to improving lives through better nutrition, and you'll be a pivotal player in our vision to help one hundred million people live healthier, longer lives using Nourish. Key Responsibilities: • Serve as the dedicated point of contact for applicants, building a deep knowledge of Nourish's value prop, policies, and processes to effectively communicate with RDs, • Drive applicant engagement through proactive outreach and timely follow-ups that increase offer acceptance, • Lead outbound recruiting efforts to our highest priority prospects, via personalized emails and calls, • Manage the recruiting inbox and respond to applicant questions in a timely, professional manner, • Track and analyze key recruiting metrics to improve funnel conversion and inform hiring strategy, • Collaborate with Provider Onboarding, Provider Marketing, Provider Strategy, and Product teams to create feedback loops that improve candidate experience, • Make process improvements based on feedback from providers and internal stakeholders to improve the overall recruiting experience, both qualitatively and quantitativelyWe'd love to hear from you if:, • You have 3+ years of experience in recruiting or outbound sales development., • You are hyper-organized and skilled at managing a high-volume process, handling multiple interactions at once while ensuring no detail is overlooked., • You have excellent verbal and written communication skills and gain energy from engaging with providers across phone, video, email, and chat., • You can learn new processes and assume ownership quickly, understanding a detailed process right after having it explained., • You're a strong problem-solver who can think on your feet and offer creative solutions to optimize processes., • You're passionate about nutrition and wellness, and you're motivated to help others improve their health by expanding access to high-quality care., • You've excelled in fast-paced start-ups, particularly in healthcare operations, telehealth, SaaS, or tech, where quick thinking and adaptability are key.More InformationMission & Vision & SuccessNourish Clinical PhilosophyValuesWhy Nourish ExistsTeamCompensation & BenefitsHow We WorkPlease note that you must be legally authorized to work in the U.S. for this position.

Job Description Job Description Bird's cleaner, affordable, and on-demand mobility solutions are available in cities globally. We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates to provide a reliable and affordable transportation option for people who live and work there. The Operations Partner role is a key partner to Bird's Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in New York City, NY to ensure it stays maintained and deployed to meet the transportation needs of the community. The ideal candidate for this partnership should have a "doer" attitude, excellent time-management and execution habits, and the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby. Key Responsibilities: • Manage the end-to-end operation of the respective portfolio, ensuring charging, deploying, relocating and retrieving vehicles, • Problem solve - prioritize tasks, and overcome obstacles that come your way, • Registered Business LLC, • General liability insurance (ability to acquire within 30 days of onboarding), • General commercial auto insurance (ability to acquire within 30 days of onboarding), • Valid Drivers License, • Access to a reliable vehicle for work-related duties, • Strong knowledge of the local geography, • Flexible availability and willingness to work daily, including weekends, • Comfortable learning and adapting to new concepts and using new tools, • Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time., • Self-motivated, energetic and driven individual with the ability to learn new skills and build a team, • Ability to simplify difficult problems into actionable and solvable tasks, • Must have a warehouse space with sufficient electrical capacity to charge vehicles onsite, • This is an independent contractor position, not an employee role., • You are responsible for your own tools, equipment, and any associated expenses required to complete your work. We're an ambitious, smart and open-minded team that is passionate about our mission. Each day is unlike the last, as we're constantly moving forward, challenging each other, and working together to create the future of micromobility. Bird is the world Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics. We are dedicated to providing an inclusive, open, and diverse work environment. Sound like a place you'd like to partner with? Sweet. Let's chat. Role Types: Contract Full-time License/Certification: #INPR1

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference. About Cloaked Pay Cloaked Pay is a radical rethinking of how payments should work in the privacy era. It lets users generate masked cards in one click—no bank account required. Cards are tied to identities you control, not your real personal information. We handle spend controls, merchant visibility, and security by default—so users can shop online with confidence, speed, and peace of mind. What will you do? We’re looking for a hybrid Support + Pay Operations Specialist with deep fintech experience (especially in cards, payments, or banking). You’ll help us build the operational backbone of Cloaked Pay while also supporting our customers, resolving edge cases, and contributing to product workflows. This is not a traditional support role. You’ll become a subject-matter expert in card issuance and help scale our back-office ops and user flows. -Support Cloaked Pay users across live chat, email, and ticketing-Troubleshoot subscription, transaction, and account issues-Escalate and resolve disputes or declines in coordination with our partners-Build scalable processes for KYC, card issuance, and customer resolution-Maintain internal documentation and contribute to user-facing help guides-Coordinate with product, design, and compliance on new workflows-Provide real-time product feedback and own internal back-office tools-QA card, auth, and decline flows; flag patterns for fraud or friction-Oversee day-to-day payment ops tasks (settlement mismatches, velocity flags, etc.) What Skills and Experiences Will Help You? -Background in tech support or payments operations-Experience at a card issuer, program manager, or modern fintech (Lithic, Marqeta) -Comfort navigating disputes, fraud rules, and compliance thresholds-Strong cross-functional skills—especially comfort working with product and compliance-Bias for action/user-focused: you unblock users quickly and think in systems-Bonus: familiarity with card network rules, back-office tools, and KYC flow optimization-Bonus: SQL or Retool fluency, or experience using internal admin tools What do we like? -A get-it-done mindset. Our team is driven to create new solutions, and resolve problems in an fast paced environment-Curiosity for digging into complex payment flows and resolving edge cases with precision-Commitment to building reliable, scalable processes that balance user experience with compliance-Passion for security and internet ethics-Startup or growth-stage company experience-Care and respect of our customers’ privacy as if it were your ownWhat We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! Our values Make the impossible, possibleMake it possible, quicklyMake it possible, respectfullyKeep consumer privacy paramount We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier’s client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: • Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle., • Deliver exceptional, high-touch service that reflects Westman Atelier’s brand and aesthetic standards., • Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat., • Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support., • Act as a trusted resource for clients navigating our catalog of clean beauty products., • 2-3+ years of experience working directly with clients in beauty, retail, or luxury services., • Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement., • Must be comfortable with self-application for demonstration purposes., • Excellent written communication and interpersonal skills with a natural ability to connect with clients., • Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. wkbPwf5Ijn

Job Description Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Presales and Professional Services Team At GBG, the Presales and Professional Services team plays a pivotal role in delivering tailored identity verification and fraud prevention solutions to enterprise clients. This team is composed of technically skilled, customer-focused professionals who partner closely with clients from initial solution design through implementation and long-term optimization. Presales consultants work strategically to align GBG’s capabilities with client needs, while Professional Services consultants lead deployments, troubleshoot complex integrations, and ensure ongoing success. Together, they form a collaborative, fast-paced group that thrives on innovation, cross-functional engagement, and driving measurable impact across diverse industries. The Role As a Customer Engineering Operations Manager within GBG’s Presales and Professional Services team, you’ll play a critical role in orchestrating the processes that drive customer success across the Americas region. Rather than managing individual projects, you’ll focus on optimizing and standardizing how our teams deliver value, from initial client engagement through full solution adoption. This role is ideal for someone who thrives in a fast-paced SaaS environment and is passionate about continuous improvement, cross-functional collaboration, and operational excellence. You’ll act as the central point of coordination, ensuring our internal teams are aligned, efficient, and consistently delivering high-impact outcomes for our clients. This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do • Manage and optimize core processes, including product gap tracking, opportunity risk assessment, implementation risk monitoring, customer onboarding workflows, and post-launch value realization programs., • Develop and maintain documentation, workflows, and accountability frameworks to ensure consistent execution across cross-functional teams., • Oversee risk tracking systems for sales opportunities and implementations, establishing proactive protocols to identify and escalate issues early., • Ensure seamless customer journeys by managing handoffs between Sales, Implementation, and Customer Success, and tracking progress toward client outcomes., • Drive continuous improvement by analyzing operational frameworks, identifying opportunities for automation and standardization, and creating playbooks and governance structures., • Lead capacity planning and resource coordination to support effective process execution and manage competing priorities. Skills we are looking for • 5+ years of project management experience, preferably in SaaS or technology environments, • Proven ability to manage complex, multi-stakeholder projects with competing priorities, • Strong analytical and process improvement skills with a continuous improvement mindset, • Excellent communication and presentation skills, comfortable engaging with technical and executive audiences, • Proficiency in project management methodologies and tools (e.g., Agile, Scrum, Jira, Asana), • Experience in identity verification, KYC/KYB, document verification, or fraud prevention, • Background in software development or technical implementation, • Prior work in professional services or customer success organizations, • Familiarity with APIs, integration processes, and solution architecture, • Working knowledge of Salesforce or similar CRM platforms, • Understanding of regulatory requirements in financial services or identity verification Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Job Description Title: Tier 2 Service Desk Analyst Duration: 3+ year contract Location: ONSITE 5 days a week at 55 Hudson Yards REQUIRED SKILLS AND EXPERIENCE • 3+ years experience as a Service Desk Analyst or Technical Support, • experience with white glove support c-level/executives preferred, • previous technical research experience for complex tickets, • hands-on documentation experience writing KBs, etc, • Proven expertise with positive customer service skills and communication skills, • onsite technical support experience as well as remote support, • Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk, • Demonstrated support of enterprise environments, including: (preferred to have experience, but if not we can teach!), • Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripherals, • Support of Microsoft Windows 10 Operating System Support of MS O365 provisioned accounts, • Support of mobile devices such as iphone, android, iPads, Surface Devices, etc. Password Reset, Account Unlock, etc., • Support of MacBook devices and MacOS Support of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc., • Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc. NICE TO HAVE SKILLS AND EXPERIENCE • Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus, • Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9 (preferred), • ServiceNow experience, • Legal applications (iManage, InTapp, Box, etc), • Experience supporting MacOS 10-11; MacBook Air and MacBook Pro, • Technical certifications JOB DESCRIPTION An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the NYC office 5 days a week. The shift is 9AM EST-6PM EST. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment. Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities: Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication. • Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology: -Microsoft Office 365 Account Support, Password Resets, etc. -Windows 10; PC Laptop, Desktop and Mobile Device support -MS Office Productivity Suite functional support -Collaboration tools including but not limited to Zoom -Remote support toolsets including: ProxyPro -Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms -Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers. -Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar. -Participate in team projects that enhance the quality or efficiency of Service Desk service. -Average handling time ~9-13 minutes, handling 12-14 contacts/hourly. -Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously