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Overview Detroit, MI Based $30-$50/Hr (After Factoring In Commission, Depending on Experience/Performance) Role Description This is a full time, on-site role for a Sr. Associate, Live Streaming Host located in the Detroit Metropolitan Area. The Sr. Associate, Live Streaming Host will support live selling sessions by engaging with audiences, showcasing products, and leveraging exceptional communication skills to drive sales. The role also involves assisting with product preparation and organization to ensure smooth live streaming events. Additionally, flexing into either social media creation or back end operational support (like event management) may be expected at the Sr. Associate level. Role Duties • Host and narrate live auction streams with high energy, confidence, and strong audience engagement, • Present and describe products clearly and persuasively while maintaining a consistent pace of 15–30+ showcased items per hour, • Actively monitor and respond to live chat to build rapport, encourage participation, and drive user conversion, • Verify all items and SKUs in advance to ensure successful run of show and a seamless presentation, • Showcase each item visually with clarity, highlighting key features and important details (critical to success in this role), • Maintain professional camera setup and framing (iPhone/iPad), including a clean, organized background (shelving only; no ceiling visible), • Ensure products remain centered and clearly visible on camera, especially during active bidding, • Arrive on time and be fully prepared to go live at the scheduled start time, • Present a polished, camera-ready appearance with visually appropriate attire, • Travel 60-80% of the time in the Detroit area to seller locations to host streams. Commuting expenses may be covered depending on the distance from central Detroit office. Requirements: • Must be well versed in utilizing a computer and a mobile phone, • Must be familiar with live selling platforms like Whatnot, TikTok, eBay Live, Poshmark, • Must have a high energy, engaging personality, and be comfortable in front of the camera Benefits: This role is available in Full Time (8 Hours/Day) iterations. Full Time iterations flex to be 4 hours of hosting, and 4 hours of moderating, or 8 hours of hosting (two separate events). Full Time hosts are eligible for benefits. Benefits include health insurance, dental insurance, 401(k) plans, and more.

Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You'll Make in this Role The person hired for the Executive Sales Representative position will work within the Automotive market promoting 3M Attachment Solutions, Thinsulate, and Battery(EV) Solutions. They will work to generate sales within Tier Suppliers as well as support OEM Specified business. A company car will be provided due to the local travel requirements. • Develop and manage strong functional relationships, both internally and externally, at all levels (manufacturing, engineering, purchasing, central office), • Develop account plans and take action with customers, building value for 3M, • Product sales responsibility for the following Automotive products:, • Lightweighting and Friction Shim, • Battery Application Products, • Thinsulate, • Weather Sealing Product, • Attachment Solutions including tapes and structural bonding solutions, • Utilize effective leadership skills and automotive knowledge to solve complex system challenges with 3M products, • Resolve challenging problems with sound judgment and problem-solving skills, • Regular visits with assigned OEM Supplier Accounts, Converters and OEM Accessory Manufactures, with strategic focus on growing 3M sales & penetration., • Accountable for sales results, on vehicle penetration, account management activities, and relationship management., • Ability to influence decision makers and negotiate long term contracts with complex terms. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: • Bachelor's degree or higher (completed and verified prior to start), • Four (4) years of sales experience in the automotive or industrial space in a private, public, government or military environment, • Current, Valid Drivers license Additional qualifications that could help you succeed even further in this role include: • Automotive/Tier 1 Selling Experience, • Experience working in automotive purchasing environments., • Technical background, preferably with adhesives, interior /exterior attachment tapes & films., • Data processing/analysis experience using Excel, • Ability to work independently to deliver sales results, yet confident enough to work within a highly matrixed organization, • Strong communication skills, oral and written, in English, • Familiarity and competency with Salesforce software and tools., • Proven history of responsiveness and service, • Experience in developing excellent relationships with customers on all business levels, • Demonstrated efficiencies in analytical problem solving and product demonstrations, • Must be self-motivated and very comfortable working in automotive environments and solving problems quickly Location: Detroit, Michigan Sales Territory: Southeast Michigan. Travel: up to 35% and includes overnight travel Relocation: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only: The expected compensation range for this position is $142,479 - $174,141, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/. 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Wing is seeking elite talent to join M32 AI (backed by top-tier Silicon Valley VCs), dedicated to building agentic AI for traditional service businesses. Think of it like a startup within a corporate: fast moving and agile, with the stability of a corporate, and zero bureaucracy. We're hiring a Field & Events Marketer to own our presence at industry events, tradeshows, and conferences across North America. You'll source the right shows, run them end to end, and be the person on the ground making sure every event drives real pipeline. This is a hands-on role for someone 1-4 years into their career who loves logistics, thrives in fast-paced environments, and gets a kick out of pulling off a great event. You'll partner closely with sales, marketing, and product to turn booth space and badge scans into meetings, opportunities, and closed revenue. What You'll Do • Source and prioritize events. Research, evaluate, and recommend tradeshows, conferences, and industry events that align with our ICP and revenue goals. Own a rolling 12-month event calendar., • Negotiate and contract. Manage relationships with event organizers, vendors, and venues. Negotiate sponsorships, booth space, speaking slots, and add-ons to stretch every dollar., • Plan and execute end to end. Own every detail, including booth design and shipping, swag, collateral, lead capture, badge scanners, AV, catering, hotel blocks, and travel logistics for the team., • Be the on-site point of contact. Attend every event in person. Set up and tear down booths, troubleshoot in real time, and make sure our presence looks sharp from start to finish., • Prep the team. Brief attending team members on objectives, talking points, target accounts, and logistics. Make sure everyone knows where to be, when, and what to do., • Drive pipeline with sales. Partner with sales to book pre-show meetings, run dinners and customer events on-site, and ensure every lead is captured, qualified, and followed up on quickly., • Run pre- and post-event campaigns. Work with marketing on email outreach, landing pages, paid promotion, and social to drive booth traffic and meeting bookings before the show., • Own the budget. Manage event spend across the full calendar. Track costs, forecast accurately, flag risks early, and make smart trade-off decisions when priorities shift., • Define KPIs and report on results. Set clear KPIs for each event (leads, meetings, pipeline, ROI) and build clean post-event reports that show what worked, what didn't, and how to improve next time. What We're Looking For • 1 to 4 years of experience in event marketing, field marketing, or event coordination, ideally B2B or tech., • A track record of organizing events end to end, even at smaller scale. You can point to shows you ran and what came out of them., • Experience managing an events budget. You know how to forecast, track spend, and make trade-offs to maximize ROI., • Comfortable defining KPIs and building reports that connect event activity to pipeline and revenue., • Genuinely into AI and using it to work smarter. You can show us specific projects, tools, or workflows where you've used AI to automate or improve your work as an events marketer (research, vendor outreach, post-event reporting, content drafting, lead enrichment, etc.). This is a must, not a nice to have., • Familiarity with HubSpot is sufficient on the CRM side; we'll take care of the rest., • Strong project management instincts. You stay on top of timelines, budgets, vendors, and dozens of moving pieces without dropping the ball., • Comfortable negotiating with vendors and event organizers to get the best terms., • Excellent communicator, written and in person. You can rally a team, brief executives, and chat up prospects on a show floor with equal ease., • Calm under pressure. Things go wrong at events; you problem-solve on your feet., • Willing and able to travel 30 to 50% during peak event seasons across North America, with potential European travel as we expand. Location and Work Authorization This is a fully remote role open to candidates based in the US or Canada. Because travel is core to the job, we need you to live within roughly an hour of a major airport hub with frequent direct flights. This keeps travel costs reasonable and gets you to events without painful layovers. Qualifying US hubs include (but aren't limited to): Atlanta (ATL), Boston (BOS), Charlotte (CLT), Chicago (ORD/MDW), Dallas (DFW), Denver (DEN), Detroit (DTW), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK/EWR/LGA), Philadelphia (PHL), Phoenix (PHX), San Francisco (SFO), Seattle (SEA), Washington DC (IAD/DCA). Qualifying Canadian hubs: Toronto (YYZ), Vancouver (YVR), Calgary (YYC), Montreal (YUL). If you're near another major hub with strong direct connectivity to the cities where industry events typically happen (Las Vegas, Orlando, San Francisco, NYC, Chicago, Austin), we'd love to hear from you. Work authorization: You must have the right to work in the country where you live. We are not able to offer visa sponsorship for this role. Nice to have • Experience with event tools like Cvent, Splash, Bizzabo, or Goldcast., • Experience working with international events or vendors., • Background in B2B SaaS or a similar fast-paced tech environment. $60,000 - $80,000 a year - Competitive salary - Performance-based bonuses - Software for upskilling & productivity - Paid time off - Health insurance - High autonomy, low bureaucracy - Fast-track to leadership for high performers - Direct access to founding team - High visibility, autonomy and ownership Note: due to the seniority of this role, you are exempt from completing any initial assessments sent to you via email. If you do receive them, simply ignore them.

Locations: Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Houston | Miami | Minneapolis | New York | Nashville | Philadelphia | Pittsburgh | Durham | Summit | WashingtonWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management.Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions.Tech Advisory & Delivery Senior AI Tech Consultants at BCG Platinion are: Technical experts. They are critical thinkers and have extensive IT expertise that drives innovation for our clients, rooted in practicality. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Comfortable with ambiguity. They know the path forward isn’t always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization across all levels - from executives to individual contributors and IT practitioners. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Influencers. They build strong relationships to build trust and influence stakeholders. They are able to effectively communicate across Business & IT stakeholders in order to influence positive change. AI and Agentic native. They are versed in the latest AI and Agentic technologies and methodologies and leverage them daily to deliver high impact outcomes and tackle difficult challenges.What You'll DoAs a Senior AI Tech Consultant, you’ll be given end-to-end responsibility for an individual “module” within a BCG client engagement and begin to develop specialized knowledge to help you solve our clients’ problems. You’ll work on a variety of digital topics, applying generalist consulting skills to strategic digital & technology questions. Working together with clients to understand their issues, you’ll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance.Our consultants within the Tech & Digital Advantage (TDA) Chapter are an integral part of BCG’s core consulting team; we work side-by-side with all practice areas to create value and competitive advantage for our clients. You’ll help your clients answer questions such as “How will AI disrupt my business model?”, “How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?”, “How can I ship higher quality digital services to my customers faster by using agile?” and many more. You’re Good At: At Platinion, we expect our consultants to be able to contribute and quickly get up to speed on a variety of topics to support the ever-changing demands of our clients. However, that broad ability to deliver needs to be grounded in deep technological knowledge in 2-3 of our primary areas of expertise such as; ExpertiseSupporting AI and digital transformation efforts by developing strategies around: AI and Agentic Platforms.Data and digital analytics platforms.Cloud infrastructure and technologies.Data management capabilities.Enterprise Tech Platforms.Business IT architecture.Software and product management (including Agile ways of working).Tech, Enterprise Architecture and Data governance.Experience with a wide breadth of tech / AI / digital offerings, including but not limited to:Developing roadmaps and current state assessments for IT and AI/Data organizations in large companies across various industries.Orchestrating technical program delivery across business stakeholders, complex vendor landscapes and technology ecosystems.AI / LLM cost optimization and FinOps.IT Benchmarking and recommendations for IT cost take-out initiatives.Developing future state IT vendor landscape, vendor assessments/selections automation, tech cost benefits analysis, eCommerce, platform valuation and design.Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organization’s IT department.Communicating the differences and benefits between multiple cloud computer providers and strategies for migrating from on-premise architecture.Utilizing working knowledge and experience with GenAI and its potential use cases and client implications to deliver both practical and visionary solutions.Experience supporting the design and delivery of AI-powered products within a functional and/or industry business domain, including:Defining and prioritizing AI product requirements and user stories grounded in domain-specific workflows.Translating business problems into AI-enabled product concepts and functional specifications.Supporting agile product delivery including sprint planning, backlog management, and iterative development.Contributing to product testing, quality assurance, and user acceptance activities.Supporting the configuration and integration of AI and generative AI tools into enterprise workflowsSupporting definition of product / solution architecture and data integration patterns.Assisting with data readiness activities including mapping, cleansing, and validation across source systems.Contributing to the design of agentic workflows and automation use cases within a functional domain.Supporting vendor evaluations and platform assessments for AI product tooling.Assisting with change management, training, and adoption activities to embed AI products into business operations.Optimizing business and IT processes within complex and heavily matrixed organizations and effectively communicating a path forward for clients and internal stakeholders.Delivering data and digital platforms using techniques such as Agile, DevSecOps, and Cloud native architectures.Specific AI product domain expertise topics (preferred):FP&A & FinOps:Support the design and delivery of AI-powered products and subject matter depth in one or multiple core finance processes, including FP&A, financial close and reporting, procure to pay, order to cash, etc., with understanding of underlying finance systems (e.g. ERP, CLM, EPM, etc.) and data (e.g., GL, Orders, Invoices, Contracts, Plan/Forecast, etc.). Experience deploying AI use cases ranging from operational quick wins (e.g., AI chat enabled reporting insights) to strategic transformation (e.g., AI order-to-cash automation).Supply Chain / S&OP(E):Support the design and delivery of AI-powered products and subject matter depth in one or multiple key supply chain processes including demand planning, inventory optimization, procurement, logistics, and fulfillment, with understanding of underlying systems (e.g., ERP, MES, APS) and data (e.g., BOM, Orders, Inventory, etc.). Experience deploying AI use cases ranging from operational quick wins (e.g., stockout detection) to strategic transformation (e.g., Agentic S&OP transformation).Go-To-Market (GTM):Support the design and delivery of AI-powered products and subject matter depth in one or multiple key GTM processes including marketing, sales, customer success, and revenue operations, with understanding of underlying systems (e.g., CRM, CMS, CPQ, SPM) and data (e.g., Customer, Lead/Opportunity, Order/configuration, Territory/Quota, etc.). Experience deploying AI use cases from operational quick wins (e.g., lead scoring, outreach automation) to strategic transformation (e.g., AI-native revenue operations).Written communicationEffectively codifying messaging and data into presentable materials and being comfortable delivering communications output in an efficient manner – accuracy and speed are critical to success of fast-paced, high-profile projects.Synthesizing wide-ranging conversations, artifacts and best practices into clear, action-oriented recommendations.Assisting with business development through writing proposals, scoping projects.Contributing to our thought leadership through written publications and speaking at events and conferences.Presentation and FacilitationPresenting materials, case updates and escalations to client and internal teams.Facilitating working sessions and workshops with both client and internal teams.Building relationships with key clients.What You'll BringBachelors or Master degree in information technology, computer science, economics, supply chain, logistics or system engineering, business management/administration, or relevant field.2+ years of practical experience in IT/AI consulting, product management, professional software development, product and program implementation. Hands-on experience with SQL, Python, or similar. Preferred experience with at least one of the following: AI product management.AI platforms (e.g., AWS Agentcore, Azure Foundry, n8n, Aera, Palantir, Agentforce etc.).Data platforms (e.g., Databricks, Snowflake, etc.).Planning platforms (e.g., Anaplan, Kinaxis, OMP, etc.).SAP / Oracle.Salesforce.Exceptional learning and ramp up skills, especially on IT topics such as data and digital platforms .Excellent communication and presentation skills.Outstanding analytical and conceptual skills.Outstanding ability to work creatively, autonomously, analytically, in a fast-paced problem-solving environment with a focus on customer and results .GenAI tool fluency (e.g., demonstrated use of GenAI tools such as ChatGPT, Claude) and validation of responses.Willingness to travel around the globe to work with clients and BCG teams. At times, this role may involve up to 80% travel to client sites and BCG offices. The amount of travel will depend on client needs and nature of projects.Additional infoWhat We Offer:At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.The first year base compensation for this role is $150,000 USD.In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG’s Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.$10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.Dental coverage, including up to $5,000 (USD) in orthodontia benefits.Vision insurance with coverage for both glasses and contact lenses annually.Reimbursement for gym memberships and other fitness activities.Fully vested retirement contributions made annually, whether you contribute or not.Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.To learn more about our employee benefit please check our Benefits page.Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.Job SummaryJob number: 58812Profession: Technology and Engineering

Job Description:Job TitleLarge Capital Project Manager/Program ManagerCollaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.The Impact You’ll Make in this Role As a Large Capital Project Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Leading several cross-functional project teams to deliver capital investments greater than $10M USD from initial scoping through project completion Working with global business partners to define project requirements and identify the most cost-effective solutions with an owner’s mindsetLeading project execution to meet the stated cost and schedule objectives through development of project execution plans and owning the estimating, scheduling, and change management processes Maintaining effective communication and alignment with the project team and stakeholders throughout our stage gate process Assuring compliance with all applicable environmental, health, and safety standards to deliver robust, safe solutions Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:Bachelor’s degree or higher in an engineering discipline (completed and verified prior to start). IT and real estate experience is not a fit for this role Ten (10) years of combined experience in capital project management and capital project engineering roles in an industrial or manufacturing environment Five (5) years of experience developing designs, equipment specifications, and construction packages in a private, public, government or military environment Five (5) years of previous work experience working on projects > 10M and proactively identifying potential risk, implementing mitigation strategies, and communicating about these risk across stakeholder teams Five (5) years of work experience with verbal and written communication and influencing leaders at the VP, SVP, and CXO level Additional qualifications that could help you succeed even further in this role include:Mechanical, Electrical, Industrial, or Chemical engineering degree PMP Certification Track record of successful project leadership in a stage gate capital deployment model Prior experience with webline, converting, automation, chemical processing, and/or discrete part handling equipment Work location: This role follows an on-site working model, requiring the employee to work at least four days a week at the nearest 3M location.Travel: May include up to 30% domestic/internationalRelocation: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with MaxFor assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.Applicable to US Applicants Only:The expected compensation range for this position is $164,612 - $201,193, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/enUS/careers-us/working-at-3m/benefits/.Good Faith Posting Date Range 07/06/2026 To 08/05/2026 Or until filledAll US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://www.3m.com/3M/enUS/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.3M Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.SummaryLocation: US, Minnesota, Maplewood; US, Arkansas, Little Rock; US, Minnesota, Fairmont; US, Wisconsin, Menomonie; US, Wisconsin, Prairie Du Chien; US, Indiana, Indianapolis; US, Illinois, Cordova; USA, Monroe, NC; US, Massachusetts, Rockland; US, Indiana, Hartford City; US, New Hampshire, Tilton; US, Minnesota, Red Wing; US, South Carolina, Greenville; US, Alabama, Decatur; US, Michigan, Detroit; US, Wisconsin, Wausau; US, Texas, Brownwood; US, South Carolina, Greenville; US, Alabama, Guin; US, California, Monrovia; US, Minnesota, New Ulm; US, Minnesota, Hutchinson; US, Nebraska, Valley; US, Massachusetts, Chelmsford; US, Minnesota, Alexandria; US, Ohio, Medina; US, Pennsylvania, Royersford; US, Texas, Angleton; US, Georgia, Clarkston; US, California, Corona; US, Alabama, Decatur; US, Iowa, Ames; US, Minnesota, Cottage Grove; US, Missouri, Nevada; US, South Dakota, Aberdeen; US, Kentucky, Hebron; US, Massachusetts, Haverhill; US, Tennessee, Old Hickory; US, Texas, Austin; US, Missouri, Springfield; US, Kentucky, Lexington; US, Kentucky, Cynthiana; US, Tennessee, Clinton; US, Kentucky, Lexington; US, New York, Tonawanda; US, Pennsylvania, Aston; US, Illinois, Dekalb; US, California, Oak Hills; US, Iowa, Knoxville; US, Wisconsin, CumberlandType: Full time

Who You’ll Work WithAs a modern technology company, our Slalom Technologists are disrupting the market and bringing to life the art of the possible for our clients. We have passion for building strategies, solutions, and creative products to help our clients solve their most complex and interesting business problems. We surround our technologists with interesting challenges, innovative minds, and emerging technologies.Our Amazon Connect experts excel in driving customer transformation through the development of distinctive experiences and the application of digital technologies. This role offers an exciting opportunity to work on diverse projects, ranging from contact center migrations to enabling Agentic AI capabilities. We are seeking a passionate Amazon Connect Consultant or Senior Consultant to join our team.What You’ll Do Implement contact center services, leveraging Amazon Connect & related AWS services. Collaborate with clients and teammates to define technical designs to meet business objectives. Build custom components and/or configure Amazon Connect. Execute testing to validate built work product performs as expected and meets security requirements. Create, support, and/or utilize DevOps tooling, including infrastructure as code. Participate in deployment, cutover, and post-go-live support activities. Prepare technical documentation, including architecture and workflow diagrams. Work closely with others, including designers, developers, architects, project managers, and business stakeholders, to meet project timeline and quality objectives. Provide Amazon Connect technical and functional expertise to sales teams, project teams, and customers. Support the development of case studies, demos, and training materials. Serve as a trusted advisor to clients, providing expert guidance on contact center best practices, industry trends, and AWS capabilities.What You’ll Bring Experience in designing, implementing, or supporting contact center solutions, including hands-on experience with Amazon Connect and supporting AWS services (e.g., Lex, Lambda, S3, DynamoDB, CloudFormation). 2+ years of consulting experience, or equivalent experience working directly with stakeholders to understand and achieve business goals. Familiarity with generative AI concepts and capabilities, especially as related to contact center use cases. Proficiency in programming/scripting languages, such as Python/Node.js. Excellent problem-solving skills and ability to troubleshoot complex technical issues. Effective oral and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Familiarity with contact center technology features, such as IVR self-service, chat bots, & call analytics. Active AWS certifications or ability to achieve relevant certifications upon hire. A desire to continually learn new skills and share your knowledge with others.About UsSlalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.Compensation and BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and salary ranges: Consultant: $96,000-$139,000 Senior Consultant: $115,000-$165,000* Principal Consultant $142,000-190,000EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.We are accepting applications until 12/8, or until the position is filled.

Job DescriptionRequisition Title: Customer Service Representative (04DBI) US-MI-DearbornDescription Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a Customer Service Representative working onsite in Allen Park, Michigan, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. What You’ll Be Doing The Customer Service Representative plays a key role in building trust and delivering exceptional support as a knowledgeable expert on an innovative new program designed to empower consumers with mobility challenges. This forward-thinking initiative offers a seamless, modern way to connect with users through a social media–based platform—supporting them by phone, video chat, or online messaging. During a Typical Day, You’ll • Deliver exceptional, high-quality support in every member interaction, ensuring a positive and seamless experience., • Provide clear, thoughtful guidance and expert advice to members navigating the program., • Diagnose issues efficiently and resolve them with a focus on education, empowerment, and long-term understanding., • Collaborate with legacy application owners to troubleshoot and resolve complex issues., • Investigate and resolve billing and payment-related inquiries with accuracy and care., • Own the end-to-end member experience, making sound judgment calls on escalation while ensuring timely and effective resolution., • Act as a trusted guide, helping members confidently navigate an innovative, technology-driven experience., • Contribute ideas and improvements that enhance the program and strengthen member satisfaction and loyalty. What You Bring to the Role • High school diploma required; an associate or bachelor’s degree is a plus, • 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing, • A passion for exceptional customer service, the automotive Industry, and cutting-edge technology, • Excellent communication skills – both verbal and written, • Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. What You Can Expect • Starting pay rate of $16.00 per hour; some positions may pay up to $22.00 per hour (based on experience and other factors), • Health/Dental/Vision/Life Insurance, with Flexible Spending Account (FSA) and Health Savings Account (HSA) options, • Traditional 401(k) Retirement Plan, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement and Training & Development Programs (Percepta College), • Employee Assistance Program (EAP), • Employee Discount Program, • Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Job DescriptionRequisition Title: Concierge Customer Service Representative (04DBJ) US-MI-DearbornDescription Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a Concierge Customer Service Representative (specializing in the automotive industry) working onsite in Allen Park, Michigan, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. What You’ll Be Doing The Concierge Customer Service Representative is a trusted expert and the welcoming voice of an innovative new program designed to support consumers with mobility challenges. In this dynamic role, you’ll deliver exceptional service and specialized guidance while helping shape a first-of-its-kind experience that connects users through a modern social media platform—via phone, video chat, or online chat. You’ll play a key role in creating meaningful, accessible, and seamless interactions that make a real difference in people’s daily lives. During a Typical Day, You’ll • Deliver an exceptional, high-quality member experience in every interaction, serving as a trusted guide through a modern, innovative technology experience., • Build strong, meaningful relationships with members by providing empathetic, high-touch support that fosters trust, loyalty, and long-term engagement., • Provide clear, insightful guidance and hands-on support to members in need., • Diagnose issues accurately and resolve them through effective coaching and education., • Collaborate with legacy app owners to troubleshoot and drive timely resolution of complex issues., • Investigate and resolve billing and payment inquiries with accuracy and attention to detail., • Own the end-to-end member experience, making informed decisions on escalation and resolution to ensure satisfaction and retention., • Proactively identify opportunities for improvement and contribute innovative ideas to enhance program excellence. What You Bring to the Role • High school diploma required; an associate or bachelor’s degree is a plus, • 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing, • A passion for exceptional customer service, the automotive industry, and cutting-edge technology, • Excellent communication skills – both verbal and written, • Savvy with the use of technology, software, and social media (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. What You Can Expect • Starting pay range of $16.00 - $22.00 per hour (based on experience and other factors), • Health/Dental/Vision/Life Insurance, with Flexible Spending Account (FSA) and Health Savings Account (HSA) options, • Traditional 401(k) Retirement Plan, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement and Training & Development Programs (Percepta College), • Employee Assistance Program (EAP), • Employee Discount Program, • Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Job DescriptionRequisition Title: French Bilingual Charging Customer Experience Specialist - Automotive Industry (Hybrid) (04E7E) US-MI-DearbornDescription At Percepta, we bring first-class service across each market we support. As French Customer Experience Specialist in Allen Park, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the (CXS) is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. This position is a Single Point of Contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. During a Typical Day, You’ll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience, to include:, • Vehicle knowledge and availability, • Local promotions for the brand, • Assist with specifications of vehicle, • Assist with customer/Dealer connection, • Educate the customer on products and services, • Act as a resource of all product knowledge and service support, • Scheduling activities as required for special events, • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction, • Responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs, • Responsible for handling emails and chats, • Exhibit strong follow up and organizational skills, in both verbal and written communication, • Responsible for resolving customer issues using all available resources, including Dealers i.e. Service Personnel, Subject Matter Experts’, leadership, and Field Service Engineers., • Return all email and voice mail messages promptly and follow up with customers and dealers as committed, • Responsible for documenting customer inquiries and concerns, • When necessary, use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans, • Participate in business-related marketing and sales projects, • Ability to meet specified goals as set forth by management, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • Work as a team player – assist other team members when in need of support, • Other duties as assigned Case Management • Practical application of time management is critical as specialists will focus on handling cases from initial concern to resolution, • Specialists will be trained on processes that include understanding local laws, • Specialists will need to handle cases within the client’s established timeline, • Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression, • Critically important to agent success and customer satisfaction includes keeping our promise. Agents must follow up with customers on updates and timelines. Missing timelines to follow up leads to a poor customer experience and diminished brand loyalty What You Bring to the Role Education · High School Diploma required; Associate or Bachelor’s degree preferred Experience · 2 years of experience in a Customer Relations Contact Center, hospitality industry, or PR/Sales field · Experience in a luxury field (hospitality or brand product) is a plus · Knowledge of the automotive industry is a plus Skills · High level of trust and integrity · Strong verbal and written communication skills · Detailed listening skills · Strong customer service, interpersonal, and relationship-building skills · Time management and ability to prioritize projects and customer needs · Conflict resolution skills – listen to the customer · Exercise good service and business judgment with the end goal of customer satisfaction · Excellent English language, oral and written, with grammatical knowledge and etiquette · Ability to sway the opinion of others through verbal and/or written correspondence · Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation · Use of technology for product resourcing to resolve customer issues · Typing Skills (minimum 30wpm) · Knowledgeable in MS Office, Email, Texting, and Chat · Ability to work through multiple computer screens · Ability to work calmly under pressure · Displays professionalism in demeanor, language, and appearance What You Can Expect • Pay rate of $20.00 +$2.00 Language Premium a total of $22.00 per hour, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Employee Rewards Program (Perci Perks) A Bit More About Your Role Hours of Operation: Monday –Sunday 7:00 am – 11:30 pm EST (40hrs per week) (24/7 Hours) Hybrid (3 days work from home and 2 days onsite) 100% Onsite during training Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #LI-Onsite #LI-Hybrid

Job DescriptionRequisition Title: Electric Vehicle Customer Experience Specialist (04E7D) US-MI-DearbornDescription At Percepta, we bring first-class service across each market we support. As a Electric Vehicle Customer Experience Specialist (CXS) in Allen Park, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Electric Vehicle Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty with our customers, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the (CXS) is empowered to make decisions using customer satisfaction tools to resolve customer concerns and to ensure customer loyalty. This position is a Single Point of Contact for customers to address sales, product knowledge, service issues, dealer information, and to obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. During a Typical Day, You’ll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the customer from website to pre-buy experience, to include:, • Vehicle knowledge and availability, • Local promotions for the brand, • Assist with specifications of vehicle, • Assist with customer/Dealer connection, • Educate the customer on products and services, • Act as a resource of all product knowledge and service support, • Scheduling activities as required for special events, • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Act as a liaison between customer, service support, and dealership by following up to ensure customer satisfaction, • Responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs, • Responsible for handling emails and chats, • Exhibit strong follow up and organizational skills, in both verbal and written communication, • Responsible for resolving customer issues using all available resources, including Dealers i.e. Service Personnel, Subject Matter Experts’, leadership, and Field Service Engineers., • Return all email and voice mail messages promptly and follow up with customers and dealers as committed, • Responsible for documenting customer inquiries and concerns, • When necessary, use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans, • Participate in business-related marketing and sales projects, • Ability to meet specified goals as set forth by management, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • Work as a team player – assist other team members when in need of support, • Other duties as assigned Case Management • Practical application of time management is critical as specialists will focus on handling cases from initial concern to resolution, • Specialists will be trained on processes that include understanding local laws, • Specialists will need to handle cases within the client’s established timeline, • Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, Part & Tech SME’s for case progression, • Critically important to agent success and customer satisfaction includes keeping our promise. Agents must follow up with customers on updates and timelines. Missing timelines to follow up leads to a poor customer experience and diminished brand loyalty What You Bring to the Role Education · High School Diploma required; Associate or Bachelor’s degree preferred Experience · 2 years of experience in a Customer Relations Contact Center, hospitality industry, or PR/Sales field · Experience in a luxury field (hospitality or brand product) is a plus · Knowledge of the automotive industry is a plus Skills · High level of trust and integrity · Strong verbal and written communication skills · Detailed listening skills · Strong customer service, interpersonal, and relationship-building skills · Time management and ability to prioritize projects and customer needs · Conflict resolution skills – listen to the customer · Exercise good service and business judgment with the end goal of customer satisfaction · Excellent English language, oral and written, with grammatical knowledge and etiquette · Ability to sway the opinion of others through verbal and/or written correspondence · Ability to blend personality with a professional demeanor to provide the customer with a comfortable conversation · Use of technology for product resourcing to resolve customer issues · Typing Skills (minimum 30wpm) · Knowledgeable in MS Office, Email, Texting, and Chat · Ability to work through multiple computer screens · Ability to work calmly under pressure · Displays professionalism in demeanor, language, and appearance What You Can Expect • Pay rate of $20.00 per hour, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College), • Employee Rewards Program (Perci Perks) A Bit More About Your Role Hours of Operation: Monday –Sunday 7:00 am – 11:30 pm EST (40hrs per week) (24/7 Hours) Hybrid (3 days work from home and 2 days onsite) 100% Onsite during training Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #LI-Onsite #LI-Hybrid

Job DescriptionRequisition Title: Bilingual Spanish Customer Service Representative (04DBF) US-MI-DearbornDescription Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a Bilingual Spanish Customer Service Representative working onsite in Allen Park, Michigan, you’ll be part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture. What You’ll Be Doing As a Bilingual Spanish Customer Service Representative, you'll play a meaningful role in helping people with mobility challenges access the support they need. As a trusted resource and problem solver, you'll deliver exceptional customer service through an innovative new program that connects with consumers using their preferred communication method—including phone, video chat, and online messaging. If you're passionate about making a difference while using the latest communication technology, this is an opportunity to have a real impact every day. During a Typical Day, You’ll • Deliver an exceptional, relationship-driven member experience in every interaction, with a focus on building trust and loyalty., • Act as a guide and educator, helping members confidently navigate a modern, technology-driven platform., • Provide knowledgeable, personalized support and clear, actionable guidance tailored to each member’s needs., • Diagnose issues and resolve inquiries efficiently while teaching members how to avoid or manage similar issues in the future., • Collaborate with legacy application teams to troubleshoot and resolve complex or escalated issues., • Research and resolve billing, payment, and account-related concerns with accuracy and care., • Own the end-to-end member journey, determining the best resolution path or escalation point to ensure a seamless and satisfying experience., • Contribute innovative ideas and process improvements that elevate the program and strengthen member engagement and loyalty. What You Bring to the Role • High school diploma required; an associate or bachelor’s degree is a plus, • Fluent in Spanish and English (both written and verbal), • 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing, • A passion for exceptional customer service, the automotive industry, and cutting-edge technology, • Excellent communication skills – both verbal and written, • Savvy with the use of technology, software, and social media (Facebook, Twitter, Instagram, LinkedIn, Pinterest), while continuously keeping up with current technology trends. What You Can Expect • Starting pay rate of $16.00 per hour; some positions may pay up to $20.00 per hour + $2.00 per hour premium for the bilingual skill (based on experience and other factors), • Health/Dental/Vision/Life Insurance, with Flexible Spending Account (FSA) and Health Savings Account (HSA) options, • Traditional 401(k) Retirement Plan, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement and Training & Development Programs (Percepta College), • Employee Assistance Program (EAP), • Employee Discount Program, • Award-Winning Employee Rewards & Recognition Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Job DescriptionRequisition Title: Bilingual French Customer Care Representative - Hybrid (04DNX) US-MI-DearbornDescription At Percepta, we bring first-class service across each market we support. As a Bilingual English/French Customer Care Representative (Rewards Guide) in Allen Park, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing The Rewards Guide provides exceptional customer service support for the Rewards Programs, which are loyalty marketing platforms designed to reward members for doing business with the company. The Rewards Guide will provide a high level of customer and dealer support through a variety of requests through multiple channels. This will include technical app support, concern resolution, detailed product information, sales incentives/campaign support, and general information and/or questions, providing best-in-class service. The Rewards Guide will be responsible for providing timely, professional, and accurate customer service within the contractual customer service metrics. During a Typical Day, You’ll · Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Corresponding with customers via mail channel as appropriate · Responsible for reviewing customer concerns and inquiries, determining the appropriate actions based upon job aids and existing desktop solution tools, and taking the appropriate action. · Rewards Guides may be assigned to specialize but will be cross trained to support the functions. · Provide inbound helpdesk support for member, dealer, and region employees on various issues including: · User access, promotion information, site navigation, system errors and performance, billing, reporting and dealer list uploads · Website assistance to dealers and field personnel · Dealer enrollment process · Reviewing dealer parts statements · Process program cancellation requests · Determines the appropriate route for escalating complex issues based on the type of expertise required. · Document the status of all interactions, indicating appropriate outcome and follow-up requirements · Establish a rapport and build confidence in the brand recognition by proactively promoting the company's products and services. · Take personal ownership and accountability for meeting customer needs, demonstrating appropriate levels of empathy, enthusiasm, skill, and expertise – consistently courteous with customers. · Achieve ‘world-class’ service with each member, where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services. · Utilize all resources, including the call-specific applications, to obtain the correct answer for the customer. · Document all actions in the appropriate call tracking system. · Identify and relay to the Team Leader areas for improvement within the inquiry and concern resolution processes. · Communicate customer service problems to the Team Leader when necessary. · Support operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction. · Maintain exceptional product knowledge as it relates to technical support and continuously update knowledge of product and service offerings, current industry products, and technologies. · Performs additional responsibilities or projects as assigned. What You Bring to the Role · Must be fluent in both English and French (oral and written) · Six (6) months of customer service/sales experience in a contact center operations environment is desired · Contact center experience is desired · Understanding of dealership operations and processes is desired. · Microsoft Office 365 (Word, Excel, Outlook, etc.) What You Can Expect · Pay rate of $19.00 per hour ($17.00 +$2.00 Language Premium) · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · Traditional 401(k) Retirement Plan · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs (Percepta College) · Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Job DescriptionRequisition Title: Racing and Performance Specialist (04E12) US-MI-DearbornDescription Racing and Performance Specialis At Percepta, we bring first-class service across each market we support. As a Racing and Performance Specialist, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture What You’ll Be Doing As a Racing and Performance Customer Support Specialist, you will be the face of Ford Genuine & Licensed Accessories and Ford Performance Parts. This is a high-touch, technical role that requires a passion for the automotive industry and a commitment to ownership. You will manage the entire customer journey—from product inquiries and installation tips to complex warranty claims—via voice, chat, email, and in-person interactions. During a Typical Day, You’ll · Omni-channel Support: Handle inbound and outbound customer contacts via voice, chat, and email, ensuring every case is logged and classified accurately in the CRM. · Technical Expertise: Provide detailed product information, pricing, and availability for Ford Accessories and Performance Parts, including niche and specialty vehicles (SVT, etc.). · Warranty Administration: Administer warranties using Ford systems (OWS), including prior approvals, labor payments, and specialized crate engine warranty analysis. · Physical Component Review: Inspect returned warranted components to recommend resolutions (warranty, goodwill, or charge-back) to engineering and marketing teams. · Event Representation: Attend and support major industry events (e.g., SEMA, PRI Show) to provide in-person expertise and represent the brand. · Content & Catalog Maintenance: Assist in updating the online Ford Performance Parts catalog and proofreading installation/instruction sheets. · Case Ownership: Manage the end-to-end resolution of customer issues, identifying emerging quality or fitment trends and sharing feedback with management. What You Bring to the Role · High School Diploma or equivalent required · Automotive Technical based degree from College or Technical/Vocational school or equivalent industry experience required · ASE and/or Manufacture Certification preferred · Minimum 2-3 years of customer service experience · Minimum 2-3 years’ recent experience as an automotive technician in a powertrain or 3-5 years technical knowledge with performance parts and/or accessories, or equivalent training – required · Automotive technical aptitude required (multiple assessments required) · Engine diagnosis and repair experience · Strong interest in automotive performance, racing, or vehicle customization. · Experience in the automotive aftermarket or performance parts industry is highly preferred. What You Can Expect · Competitive Salary with Incentives · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs (Percepta College) · Employee Rewards Program (Perci Perks) A Bit More About Your Role · Deep familiarity with Ford’s proprietary tools (PTS/Oasis, OWS, OEConnection, etc.). · Excellent communication skills (written and verbal) with a focus on Net Promoter Score (NPS) performance. · Proven track record of driving high NPS and QA scores. · Strong organizational skills to balance administrative leadership duties with active production work. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other., • Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #LI-remote

Job DescriptionAbout Us Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up. Our mission is to improve people's health by making it easy to live a healthy lifestyle. Nourish is the country's largest dietitian-led metabolic health clinic. We're an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems. In 2026 we raised a $100M Series C, bringing total funding to $215M. The round was led by Menlo Ventures, with participation from Thrive Capital, Index Ventures, J.P. Morgan Growth Equity Partners, Maverick Ventures, Y Combinator, BoxGroup, Atomico, Daybreak, and Operator Partners. Learn more about our Series C here: Nourish Blog, Bloomberg, Fierce Healthcare, Digital Native, The Pulse Podcast. This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we're solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it. About the Role As a Clinical Recruiter, you'll play a critical role in shaping the journey for Nourish Medical providers (Nurse Practitioners, Physicians) looking to join Nourish. You will act as the gateway into Nourish, and will more often than not the first person a Nourish Medical provider will interact with from Nourish in their journey. This role is centered around creating an amazing hiring experience - vetting candidates, setting up offers, developing timely and encouraging candidate communication plans, and answering complex questions needed to help providers decide if Nourish is the right place for them. You'll take full ownership of our Nourish Medical applicants (a large and growing group each month) and shape their hiring experience from end to end. You'll help refine and evolve our hiring strategy, taking initiative to improve processes as we grow. And you'll get to interact every day with providers making meaningful decisions for their careers, and extend them the opportunity to join Nourish's mission and community. As an early hire on our Nourish medical team, you will have lots of opportunities to grow with us and shape how we approach expanding our provider base. You'll be joining a collaborative and passionate team that's dedicated to improving lives through better metabolic care, and you'll be a pivotal player in our vision to help one hundred million people live healthier, longer lives using Nourish. Key Responsibilities: • Serve as the dedicated point of contact for candidates, building a deep knowledge of Nourish's value prop, policies, and processes to effectively communicate with providers, • Own the full candidate lifecycle, from application review and screening through interviews, offer calls, and close, • Deliver an exceptional candidate experience while helping assess clinical fit, alignment with Nourish's care model, and readiness to thrive in a startup environment., • Sync regularly with internal stakeholders on candidate feedback, hiring decisions, and pipeline priorities, • Collaborate with Corporate Strategy, Provider Onboarding, Provider Strategy, and Product teams to create feedback loops that improve candidate experience, • Make process improvements based on feedback from providers and internal stakeholders to improve the overall recruiting experience, both qualitatively and quantitatively, • Drive applicant engagement through proactive outreach and timely follow-ups that increase offer acceptance, • Lead outbound recruiting efforts to our highest priority prospects, via personalized emails and callsWe'd love to hear from you if:, • You have 1-3+ years of experience in recruiting; clinical recruiting or experience recruiting licensed healthcare providers is a plus, • You are hyper-organized and skilled at managing a high-volume process, handling multiple interactions at once while ensuring no detail is overlooked, • You have excellent verbal and written communication skills and gain energy from engaging with providers across phone, video, email, and chat, • You can learn new processes and assume ownership quickly, understanding a detailed process right after having it explained, • You're a strong problem-solver who can think on your feet and offer creative solutions to optimize processes, • You're passionate about metabolic health, and you're motivated to help others improve their health by expanding access to high-quality care, • You've excelled in fast-paced start-ups, particularly in healthcare operations, telehealth, SaaS, or tech, where quick thinking and adaptability are keyMore Information The Nourish Bar Our Values Why Nourish Exists How We Work Comp Philosophy Benefits Please note that you must be legally authorized to work in the U.S. for this position.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Deliver 5-Star service at every interactionphone, in-person, and email. At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners.

Live job shadowing and ride-alongs.

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We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

This role is ideal for individuals passionate about service delivery in a high-velocity environment. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Were looking for fearless people people who are inspired to deliver only the best in all that

This role is ideal for individuals passionate about service delivery in a high-velocity environment. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.

As a Pre-License Support Specialist,.The position is responsible for resolving high level consumers issues in a fast-paced environment.Ongoing until positions are filled.To apply, please visit the TP Careers site at.Currently, employment is restricted to residents of the following states: AL, AR, AZ

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We are seeking a highly organized and detail-oriented Administrative Assistant to join our team.This role will provide administrative support to various departments and play a critical role in ensuring the smooth operation of our business.Answer and direct phone calls, take messages, and handle corr

Assist with tracking project milestones, assignments, and deliverables.

Because of this commitment, we've set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models.

Join Our Team as an Administrative Assistant.Ready to change the world? At SFE, we are fueling students to take on their school day one meal at a time, and we need YOU to help bring those healthy, great tasting meals to their plates every day.With a schedule that follows the school calendar and offe

The Administrative Assistant III classification performs highly difficult, complex, and responsible office work.The Administrative Assistant is responsible for the overall coordination and effective operation of the office.This employee assists with the development of departmental programs, services