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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include: • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

What if your income had no ceiling, your weekends were always free, and you had a proven system backing you up from day one? At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our established systems, AI-powered training, and dedicated back-office support mean you’re never figuring it out alone. You bring the work ethic; we bring everything else. No insurance experience required. We’ll train you, license you, and pay you while you learn. Why Platinum? Your Weekends, Every Weekend Work Monday through Thursday meeting with business owners and families in your territory, then enjoy a true three-day weekend—every single week. No evenings. No Saturdays. A work-life balance that actually works. Earn What You’re Worth—and Then Some Our first-year sales consultants typically earn $75,000 or more, with top performers exceeding $100,000. Your effort directly drives your income, and there is no ceiling on what you can earn. Here’s the full picture: • Strong First-Year Income: $75,000+ is typical; $100,000+ is achievable for motivated individuals., • Residual Renewal Income: Earn ongoing annual income from policies you’ve already sold—your book of business grows with you year after year., • Performance Bonuses: Generous bonuses reward your consistency and results., • Luxury Travel Incentives: Earn all-expenses-paid trips for you and a guest—quarterly getaways and annual destinations. This is a commission-based position—your income is directly tied to your performance, not someone else’s budget. Many of our top consultants say it’s the first time they’ve truly been paid what they’re worth. Paid Training & Real Support From Day One We don’t hand you a manual and wish you luck. Platinum invests in every new hire with a structured onboarding program designed to set you up to succeed: • Licensing Assistance: We provide online training to help you earn your insurance license before you ever go to the field., • One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system., • Paid From Day One in the Field: Show up on your first Monday, get paid. Come back after your second week, get paid again. We put money in your pocket while you’re building your business., • AI-Powered Coaching: Get personalized feedback, interactive coaching, and real-time support that helps you master our 10-step sales process faster and more confidently than traditional training., • Ongoing Back-Office Support: Marketing, lead generation, customer service, and operations are handled for you so you can focus on building relationships and closing deals. Your Day-to-Day Meet with Business Owners & Families: Travel within your territory Monday–Thursday to connect face-to-face with people who need supplemental insurance protection. You’ll educate them on how Platinum’s products bridge the gaps in traditional health coverage. Follow a Proven Sales Process: Use Platinum’s 10-step system—backed by AI coaching—to identify prospects, deliver compelling presentations, and close with confidence. Grow Within a Supportive Team: Collaborate with a team that shares best practices, celebrates wins, and pushes everyone to get better. You’ll have mentors and peers invested in your success. What You’ll Enjoy Uncapped Income: Your earnings grow with your effort—no salary ceiling, ever. Residual Income That Builds Over Time: Annual renewal commissions create a growing income stream from your existing book of business. Every Weekend Off: A Monday–Thursday schedule means three-day weekends, every week. Paid Training & Licensing Support: We invest in your professional development from day one. Career Advancement: Move into leadership roles as you grow—Platinum promotes from within. All-Expenses-Paid Trips: Quarterly getaways and annual vacations for top performers—bring a significant other, on us. Who Succeeds at Platinum People Who Want to Control Their Income: You’re motivated by results and want your paycheck to reflect your effort, not a corporate pay scale. Strong Communicators: You connect easily with people from all walks of life and can explain things in a clear, relatable way. Coachable Self-Starters: You’re excited to follow a proven system, learn from AI-powered training and experienced mentors, and improve every week. Comfortable with Travel: You’re 18+ and ready for overnight travel Monday–Thursday within your assigned territory. What Happens After You Apply We don’t believe in leaving you in the dark. Here’s exactly what to expect: 1. Apply & Chat: Submit your application right here and have a quick conversation with our hiring assistant. It takes just a few minutes., 2. Schedule Your Interview: If you qualify, you’ll be able to schedule your first interview right away—most candidates have an interview on the books within 48 hours., 3. Meet Our Team: Talk to a real recruiter who’ll answer your questions, share what the role looks like day-to-day, and see if it’s a mutual fit., 4. Get Hired & Start Training: If we’re both excited, you’ll begin your licensing and paid training program—designed to get you earning as quickly as possible. Ready to Build Something That Lasts? If you want uncapped income, a four-day workweek, paid training, and the backing of a company that’s invested in your success, we’d love to talk. Apply today and find out how Platinum can help you build a career you’re proud of. About Platinum Platinum Supplemental Insurance helps individuals, families, and businesses protect their financial futures by bridging the gaps left by traditional health plans. When unexpected health issues arise, our products provide peace of mind and real financial protection. With a people-first culture, industry-leading AI training, and a commitment to the growth of every team member, Platinum is where driven professionals build lasting, lucrative careers—no matter where they’re starting from. Join Platinum and see why thousands of sales professionals have built careers they love.

What if your income had no ceiling, your weekends were always free, and you had a proven system backing you up from day one? At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our established systems, AI-powered training, and dedicated back-office support mean you’re never figuring it out alone. You bring the work ethic; we bring everything else. No insurance experience required. We’ll train you, license you, and pay you while you learn. Why Platinum? Your Weekends, Every Weekend Work Monday through Thursday meeting with business owners and families in your territory, then enjoy a true three-day weekend—every single week. No evenings. No Saturdays. A work-life balance that actually works. Earn What You’re Worth—and Then Some Our first-year sales consultants typically earn $75,000 or more, with top performers exceeding $100,000. Your effort directly drives your income, and there is no ceiling on what you can earn. Here’s the full picture: • Strong First-Year Income: $75,000+ is typical; $100,000+ is achievable for motivated individuals., • Residual Renewal Income: Earn ongoing annual income from policies you’ve already sold—your book of business grows with you year after year., • Performance Bonuses: Generous bonuses reward your consistency and results., • Luxury Travel Incentives: Earn all-expenses-paid trips for you and a guest—quarterly getaways and annual destinations. This is a commission-based position—your income is directly tied to your performance, not someone else’s budget. Many of our top consultants say it’s the first time they’ve truly been paid what they’re worth. Paid Training & Real Support From Day One We don’t hand you a manual and wish you luck. Platinum invests in every new hire with a structured onboarding program designed to set you up to succeed: • Licensing Assistance: We provide online training to help you earn your insurance license before you ever go to the field., • One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system., • Paid From Day One in the Field: Show up on your first Monday, get paid. Come back after your second week, get paid again. We put money in your pocket while you’re building your business., • AI-Powered Coaching: Get personalized feedback, interactive coaching, and real-time support that helps you master our 10-step sales process faster and more confidently than traditional training., • Ongoing Back-Office Support: Marketing, lead generation, customer service, and operations are handled for you so you can focus on building relationships and closing deals. Your Day-to-Day Meet with Business Owners & Families: Travel within your territory Monday–Thursday to connect face-to-face with people who need supplemental insurance protection. You’ll educate them on how Platinum’s products bridge the gaps in traditional health coverage. Follow a Proven Sales Process: Use Platinum’s 10-step system—backed by AI coaching—to identify prospects, deliver compelling presentations, and close with confidence. Grow Within a Supportive Team: Collaborate with a team that shares best practices, celebrates wins, and pushes everyone to get better. You’ll have mentors and peers invested in your success. What You’ll Enjoy Uncapped Income: Your earnings grow with your effort—no salary ceiling, ever. Residual Income That Builds Over Time: Annual renewal commissions create a growing income stream from your existing book of business. Every Weekend Off: A Monday–Thursday schedule means three-day weekends, every week. Paid Training & Licensing Support: We invest in your professional development from day one. Career Advancement: Move into leadership roles as you grow—Platinum promotes from within. All-Expenses-Paid Trips: Quarterly getaways and annual vacations for top performers—bring a significant other, on us. Who Succeeds at Platinum People Who Want to Control Their Income: You’re motivated by results and want your paycheck to reflect your effort, not a corporate pay scale. Strong Communicators: You connect easily with people from all walks of life and can explain things in a clear, relatable way. Coachable Self-Starters: You’re excited to follow a proven system, learn from AI-powered training and experienced mentors, and improve every week. Comfortable with Travel: You’re 18+ and ready for overnight travel Monday–Thursday within your assigned territory. What Happens After You Apply We don’t believe in leaving you in the dark. Here’s exactly what to expect: 1. Apply & Chat: Submit your application right here and have a quick conversation with our hiring assistant. It takes just a few minutes., 2. Schedule Your Interview: If you qualify, you’ll be able to schedule your first interview right away—most candidates have an interview on the books within 48 hours., 3. Meet Our Team: Talk to a real recruiter who’ll answer your questions, share what the role looks like day-to-day, and see if it’s a mutual fit., 4. Get Hired & Start Training: If we’re both excited, you’ll begin your licensing and paid training program—designed to get you earning as quickly as possible. Ready to Build Something That Lasts? If you want uncapped income, a four-day workweek, paid training, and the backing of a company that’s invested in your success, we’d love to talk. Apply today and find out how Platinum can help you build a career you’re proud of. About Platinum Platinum Supplemental Insurance helps individuals, families, and businesses protect their financial futures by bridging the gaps left by traditional health plans. When unexpected health issues arise, our products provide peace of mind and real financial protection. With a people-first culture, industry-leading AI training, and a commitment to the growth of every team member, Platinum is where driven professionals build lasting, lucrative careers—no matter where they’re starting from. Join Platinum and see why thousands of sales professionals have built careers they love.

What if your income had no ceiling, your weekends were always free, and you had a proven system backing you up from day one? At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our established systems, AI-powered training, and dedicated back-office support mean you’re never figuring it out alone. You bring the work ethic; we bring everything else. No insurance experience required. We’ll train you, license you, and pay you while you learn. Why Platinum? Your Weekends, Every Weekend Work Monday through Thursday meeting with business owners and families in your territory, then enjoy a true three-day weekend—every single week. No evenings. No Saturdays. A work-life balance that actually works. Earn What You’re Worth—and Then Some Our first-year sales consultants typically earn $75,000 or more, with top performers exceeding $100,000. Your effort directly drives your income, and there is no ceiling on what you can earn. Here’s the full picture: • Strong First-Year Income: $75,000+ is typical; $100,000+ is achievable for motivated individuals., • Residual Renewal Income: Earn ongoing annual income from policies you’ve already sold—your book of business grows with you year after year., • Performance Bonuses: Generous bonuses reward your consistency and results., • Luxury Travel Incentives: Earn all-expenses-paid trips for you and a guest—quarterly getaways and annual destinations. This is a commission-based position—your income is directly tied to your performance, not someone else’s budget. Many of our top consultants say it’s the first time they’ve truly been paid what they’re worth. Paid Training & Real Support From Day One We don’t hand you a manual and wish you luck. Platinum invests in every new hire with a structured onboarding program designed to set you up to succeed: • Licensing Assistance: We provide online training to help you earn your insurance license before you ever go to the field., • One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system., • Paid From Day One in the Field: Show up on your first Monday, get paid. Come back after your second week, get paid again. We put money in your pocket while you’re building your business., • AI-Powered Coaching: Get personalized feedback, interactive coaching, and real-time support that helps you master our 10-step sales process faster and more confidently than traditional training., • Ongoing Back-Office Support: Marketing, lead generation, customer service, and operations are handled for you so you can focus on building relationships and closing deals. Your Day-to-Day Meet with Business Owners & Families: Travel within your territory Monday–Thursday to connect face-to-face with people who need supplemental insurance protection. You’ll educate them on how Platinum’s products bridge the gaps in traditional health coverage. Follow a Proven Sales Process: Use Platinum’s 10-step system—backed by AI coaching—to identify prospects, deliver compelling presentations, and close with confidence. Grow Within a Supportive Team: Collaborate with a team that shares best practices, celebrates wins, and pushes everyone to get better. You’ll have mentors and peers invested in your success. What You’ll Enjoy Uncapped Income: Your earnings grow with your effort—no salary ceiling, ever. Residual Income That Builds Over Time: Annual renewal commissions create a growing income stream from your existing book of business. Every Weekend Off: A Monday–Thursday schedule means three-day weekends, every week. Paid Training & Licensing Support: We invest in your professional development from day one. Career Advancement: Move into leadership roles as you grow—Platinum promotes from within. All-Expenses-Paid Trips: Quarterly getaways and annual vacations for top performers—bring a significant other, on us. Who Succeeds at Platinum People Who Want to Control Their Income: You’re motivated by results and want your paycheck to reflect your effort, not a corporate pay scale. Strong Communicators: You connect easily with people from all walks of life and can explain things in a clear, relatable way. Coachable Self-Starters: You’re excited to follow a proven system, learn from AI-powered training and experienced mentors, and improve every week. Comfortable with Travel: You’re 18+ and ready for overnight travel Monday–Thursday within your assigned territory. What Happens After You Apply We don’t believe in leaving you in the dark. Here’s exactly what to expect: 1. Apply & Chat: Submit your application right here and have a quick conversation with our hiring assistant. It takes just a few minutes., 2. Schedule Your Interview: If you qualify, you’ll be able to schedule your first interview right away—most candidates have an interview on the books within 48 hours., 3. Meet Our Team: Talk to a real recruiter who’ll answer your questions, share what the role looks like day-to-day, and see if it’s a mutual fit., 4. Get Hired & Start Training: If we’re both excited, you’ll begin your licensing and paid training program—designed to get you earning as quickly as possible. Ready to Build Something That Lasts? If you want uncapped income, a four-day workweek, paid training, and the backing of a company that’s invested in your success, we’d love to talk. Apply today and find out how Platinum can help you build a career you’re proud of. About Platinum Platinum Supplemental Insurance helps individuals, families, and businesses protect their financial futures by bridging the gaps left by traditional health plans. When unexpected health issues arise, our products provide peace of mind and real financial protection. With a people-first culture, industry-leading AI training, and a commitment to the growth of every team member, Platinum is where driven professionals build lasting, lucrative careers—no matter where they’re starting from. Join Platinum and see why thousands of sales professionals have built careers they love.

What if your income had no ceiling, your weekends were always free, and you had a proven system backing you up from day one? At Platinum Supplemental Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our established systems, AI-powered training, and dedicated back-office support mean you’re never figuring it out alone. You bring the work ethic; we bring everything else. No insurance experience required. We’ll train you, license you, and pay you while you learn. Why Platinum? Your Weekends, Every Weekend Work Monday through Thursday meeting with business owners and families in your territory, then enjoy a true three-day weekend—every single week. No evenings. No Saturdays. A work-life balance that actually works. Earn What You’re Worth—and Then Some Our first-year sales consultants typically earn $75,000 or more, with top performers exceeding $100,000. Your effort directly drives your income, and there is no ceiling on what you can earn. Here’s the full picture: • Strong First-Year Income: $75,000+ is typical; $100,000+ is achievable for motivated individuals., • Residual Renewal Income: Earn ongoing annual income from policies you’ve already sold—your book of business grows with you year after year., • Performance Bonuses: Generous bonuses reward your consistency and results., • Luxury Travel Incentives: Earn all-expenses-paid trips for you and a guest—quarterly getaways and annual destinations. This is a commission-based position—your income is directly tied to your performance, not someone else’s budget. Many of our top consultants say it’s the first time they’ve truly been paid what they’re worth. Paid Training & Real Support From Day One We don’t hand you a manual and wish you luck. Platinum invests in every new hire with a structured onboarding program designed to set you up to succeed: • Licensing Assistance: We provide online training to help you earn your insurance license before you ever go to the field., • One Week of Paid Training: Before your first day in the field, you’ll complete a full week of paid training—live webinars, sales training with experienced coaches, AI-powered virtual role-playing, and hands-on practice with our proven sales system., • Paid From Day One in the Field: Show up on your first Monday, get paid. Come back after your second week, get paid again. We put money in your pocket while you’re building your business., • AI-Powered Coaching: Get personalized feedback, interactive coaching, and real-time support that helps you master our 10-step sales process faster and more confidently than traditional training., • Ongoing Back-Office Support: Marketing, lead generation, customer service, and operations are handled for you so you can focus on building relationships and closing deals. Your Day-to-Day Meet with Business Owners & Families: Travel within your territory Monday–Thursday to connect face-to-face with people who need supplemental insurance protection. You’ll educate them on how Platinum’s products bridge the gaps in traditional health coverage. Follow a Proven Sales Process: Use Platinum’s 10-step system—backed by AI coaching—to identify prospects, deliver compelling presentations, and close with confidence. Grow Within a Supportive Team: Collaborate with a team that shares best practices, celebrates wins, and pushes everyone to get better. You’ll have mentors and peers invested in your success. What You’ll Enjoy Uncapped Income: Your earnings grow with your effort—no salary ceiling, ever. Residual Income That Builds Over Time: Annual renewal commissions create a growing income stream from your existing book of business. Every Weekend Off: A Monday–Thursday schedule means three-day weekends, every week. Paid Training & Licensing Support: We invest in your professional development from day one. Career Advancement: Move into leadership roles as you grow—Platinum promotes from within. All-Expenses-Paid Trips: Quarterly getaways and annual vacations for top performers—bring a significant other, on us. Who Succeeds at Platinum People Who Want to Control Their Income: You’re motivated by results and want your paycheck to reflect your effort, not a corporate pay scale. Strong Communicators: You connect easily with people from all walks of life and can explain things in a clear, relatable way. Coachable Self-Starters: You’re excited to follow a proven system, learn from AI-powered training and experienced mentors, and improve every week. Comfortable with Travel: You’re 18+ and ready for overnight travel Monday–Thursday within your assigned territory. What Happens After You Apply We don’t believe in leaving you in the dark. Here’s exactly what to expect: 1. Apply & Chat: Submit your application right here and have a quick conversation with our hiring assistant. It takes just a few minutes., 2. Schedule Your Interview: If you qualify, you’ll be able to schedule your first interview right away—most candidates have an interview on the books within 48 hours., 3. Meet Our Team: Talk to a real recruiter who’ll answer your questions, share what the role looks like day-to-day, and see if it’s a mutual fit., 4. Get Hired & Start Training: If we’re both excited, you’ll begin your licensing and paid training program—designed to get you earning as quickly as possible. Ready to Build Something That Lasts? If you want uncapped income, a four-day workweek, paid training, and the backing of a company that’s invested in your success, we’d love to talk. Apply today and find out how Platinum can help you build a career you’re proud of. About Platinum Platinum Supplemental Insurance helps individuals, families, and businesses protect their financial futures by bridging the gaps left by traditional health plans. When unexpected health issues arise, our products provide peace of mind and real financial protection. With a people-first culture, industry-leading AI training, and a commitment to the growth of every team member, Platinum is where driven professionals build lasting, lucrative careers—no matter where they’re starting from. Join Platinum and see why thousands of sales professionals have built careers they love.

Job DescriptionDescription: Title: Customer Service Representative Reports to: Branch Manager Job Type: Full-Time Location: Louisville, KY Come join our team and open the door to an amazing career at Cunningham Door & Window! We have an immediate need for a Customer Service Representative at our Louisville, KY location. We are the market leader for residential garage doors, overhead doors, and operators in metro Louisville. Candidates will interact with our customers and should enjoy working with people. The ideal candidate will be a motivated self-starter with a mechanical inclination and exceptional customer service skills. Our employees consistently receive five-star reviews from our customers! Our sales staff must maintain these trusted relationships. We treasure our customers and place high value on their opinions about our team. Please read our customer reviews on Google! Summary The Customer Service Representative is the primary liaison between Outside Sales, Outside Service and the inside office. This office position provides service, sales, & marketing assistance to the entire company. You will be the primary point of contact for our customers, delivering exceptional service and support across various communication channels, including phone, email, and live chat. Your role will involve addressing customer inquiries, resolving issues, and providing information about our products & services in a professional and empathetic manner. This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction. Duties • Answering phone calls - this position is first in line to answer phones during standard business hours of 8am to 5pm., • Handling basic customer service inquiries and effectively resolving issues or escalating them to the appropriate personnel., • Helping customers place orders and recommending best products and/or services to fulfill their needs., • Scheduling service requests from customers and confirming appointments., • Maintaining a thorough understanding of all company products & services to provide accurate information and guidance to customers., • Collaborating with other administrative staff to ensure smooth office operations and customer & client satisfaction., • Assisting walk-in customers with inquiries and orders for parts over the counter., • Conduct follow-up calls to customers to ensure satisfaction and address any concerns., • Assist with filing and other administrative tasks as needed to support office operations. Qualifications • High school diploma or equivalent (GED)., • Must have reliable transportation to and from work., • At least one year experience in customer service role., • Experience in handling incoming orders, processing shipments, and ensuring timely delivery., • Proficiency in scheduling appointments and managing service requests from customers., • Skilled in Microsoft Office Suite, Teams, and Outlook Email Skills • Teamwork-centric mindset with a collaborative attitude towards achieving department and company goals., • Ability to prioritize tasks and meet deadlines in a fast-paced environment., • Excellent interpersonal and communication skills to interact with customers professionally and handle customer inquiries effectively., • Attention to detail and organizational skills., • Order processing and shipment management., • Appointment scheduling and time management proficiency., • Excellent problem-solving abilities., • Logistical support and coordination capabilities. Work Conditions • Climate-controlled office environment, • Continuous sitting at the workstation as well as frequently moving throughout the office and warehouse/operational spaces., • Repetitive hand and wrist motion, use of computers, and internal office equipment Benefits We are proud to offer a robust benefits package to our team members including: • Competitive pay, • Medical, dental, and vision insurance with multiple plan options, • Short- and Long-Term Disability, • Employer-paid Life Insurance with buy-up options, • Accident Care, • Hospital Indemnity, • 401(k) with employer match, • Generous Paid Time Off (PTO), • Paid holidays, • Team Member Recognition & Reward Programs, • Employee discount on products & services Core Values At Cunningham Door & Window, we base our actions on the following core values and request the same from all team members: · Teamwork – we operate as a team and succeed together. · Grit – we have the courage, strength, and character to persevere. · Sincerity – we are transparent and trustworthy. · Development – we strive for continuous improvement, both professionally and personally Third-Party Agency Notice GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees. We are an (EOE) Equal Opportunity Employer. Requirements:

Join the Newstel Talent Pool – Multilingual Customer Service Agents At Newstel Portugal, we’re building a Talent Pool of skilled virtual Customer Service Agents who are fluent in English plus one of the following languages: • Portuguese, • Spanish, • Italian, • German, • Dutch, • Swedish, • Danish This is not for a current opening, but by joining our Talent Pool you’ll be the first to hear about exciting future opportunities. Why Join Our Talent Pool? • Be considered early for upcoming roles across our expanding international projects., • Flexible work options:, • Fully remote across Portugal, • Access to modern offices near Lisbon and Faro, • Become part of a multilingual, innovative, and people-focused team supporting global e-commerce clients. What We’re Looking For • Fluency in English plus one of the listed languages., • A minimum of 1 year’s experience in virtual customer service., • Ideally, experience across multiple channels: voice, email, and live chat., • Strong communication skills, empathy, and a passion for delivering excellent service. What’s Next? By applying, you’re expressing interest in joining our Talent Pool. When roles become available that match your profile, you’ll be contacted directly by our recruitment team. Ready to connect with future opportunities at Newstel Portugal? Apply now and become part of our growing international talent community!

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. The Partnerships Team is looking for a stellar Territory Manager—who has a background in roofing supply, manufacturing, or any relevant adjacent industries—and that can drive Roofr’s partner enablement program for its current and future supplier alliances in regions across North America. A strong communicator and skilled in sales and account management, the candidate will be recognized for their abilities to prioritize and execute on key partnership enablement strategies, product training and onboarding, and develop long-term and sustainable relationships that drive net-new opportunities for Roofr’s revenue team. The candidate will work closely with several internal stakeholders including, including sales, marketing, operations, and other teams within the partnerships group to deepen Roofr’s partnerships with the roofing supply vertical. What you get to do: • Own existing branch relationships and enable their sales reps for new opportunities in your allocated territory, • Be responsible for driving partner growth through partner engagement and enablement programs, • Become the main point of contact for partners for all subjects related to Roofr and our products that are assigned to you, • Provide effective Roofr product training and onboarding support for our new partners, • Plan, forecast, and meet monthly and quarterly departmental objectives and quotas, • Own engagement responsibilities by organizing and hosting timely and localized community events and meetings, • Provide Roofr product updates through in-person, or virtual, trainings, presentations, and meetings, • Travel to partner sites/locations regularly (estimated 1-2 weeks per month), • Become a master of Roofr’s PRM & CRM for partner-related updates, • Work cross-functionally with Roofr’s sales, success, revops, and support leaders to define priorities and resolve any issues between Roofr and the partner What you bring to the role: • 5+ years of account management and/or relationship management experience, • Experience working in channel partnerships is a huge plus, • Experience managing partnerships in a business development environment with Roofing supply companies is a huge plus, • Experience with relevant or modern tooling such as CRMs (Hubspot/Salesforce), PRMs (Partner stack), Asana, Google suite, • Excellent organizational skills, attention to detail, and the ability to multi-task/switch gears in a fast-paced environment, • Excellent verbal and written communication skills and presentation skills, • Excel at building and maintaining internal and external relationships and navigating organizations, and making relevant, high-producing connections, • Ability to work collaboratively or independently with minimal supervision, • Ability to manage influence through persuasion, negotiation, and consensus building Who You Are: • You are an outstanding communicator with a proven ability to foster long-term relationships with various types of stakeholders and people of diverse backgrounds, • You are well organized, (e.g., diligent with note-taking, punctual with all virtual and in-person meetings, etc.), • You have a team-centric attitude that adapts well to consensus decision-making and enjoys collaborative work, • You have an affinity for technology and start-ups, • You are outgoing, someone who looks forward to traveling and meeting our partners in person! We are specifically interviewing candidates located in the following US states: IN, IL, MN, MI, WI, OH, FL, GA, SC, AL Compensation Range: $85,000.00 - $105,000.00 base + commission USD 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer paid benefits, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host 2 retreats per year and great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: _. If you receive any suspicious messages or have questions, reach out to us at _. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

_, a fine jewelry company, is currently looking for full-time Customer Service Associates in our E-commerce Department to cover our West Coast hours. This is a temporary position expected to start in July 2025. This position is fully remote and only eligible to applicants based in the state of California. SCHEDULE: Monday-Friday, 9:30am-6:00pm PST About Catbird In over 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold. The key to our success is remaining true to our values: -We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity-We believe in making and selling things people will want to keep forever and will bring continuous joy.-We believe in doing everything we can ourselves. -We believe in always thinking of the long game and not focusing on a quick profit.-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty. • Provide exceptional and personalized service to customers via email, social media channels, and live chat within a 24hr SLA window, • Navigate multiple order management systems, along with substantial catalog of Google documents and sheets to provide and follow up on order status’ and product details, • Learn the Catbird ‘voice’ and customer service culture to support a long term customer relationships, • Strong command of multiple communication styles: social media, chat, and email, ability to navigate and switch between coverage assignments as needed, • Provide styling and jewelry care advice to customers with a strong knowledge of Catbird products, • Brainstorm ways to create out-of-this-world customer experiences with your manager and team members, • Help cultivate a warm and inviting culture in order to assist our customers; clearly communicate policy and offer friendly assistance in all customer interactions, • Display a command of product knowledge, procedure and policy to resolve any and all customer questions, • Communicate daily via Slack and email with store, merchandising, inventory, fulfillment, and shipping teams to process, cancel, change, and update order details following trained procedures, • Ability to think clearly and provide issue resolutions to customer concerns in the kindest and most efficient way possible, • 1+ year(s) of experience in E-commerce Customer Service, • Maintains a positive attitude with an all-hands-on-deck team mentality, • Ability to work in a fast paced environment with flexibility in various areas of coverage, • Problem solving mastermind, • Computer savvy, • Empathetic, genuine, honest, encouraging and kind, • Experience with jewelry or luxury brands is a plus, • Experience using Kustomer is a plus $21 - $23 an hour

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Manager, Procurement Operations, Enablement and Analytics on our Strategic Sourcing and Procurement team. This is a highly cross-functional role at the center of how BILL manages supplier relationships and vendor programs, controls company spend, matures sourcing functions, and keeps financial operations running without friction for the business. With a critical platform migration on the horizon, the team is evolving toward a more data-driven, analytics-forward operating model. In this role, you will own procurement operations, support in maturing our analytics functions, and help develop sourcing enablement capabilities. This is a high-ownership role where operational accuracy and analytical rigor is critical. Responsibilities: • Develop vendor management structure, including assessment of critical business relationships and financial efficiency., • Own end-to-end procurement operations in Coupa, including contract routing and signature, PO issuance, supplier onboarding intake, and ongoing data maintenance to keep the platform accurate and audit-ready., • Develop a framework for MSAs, SOWs, and related purchase agreement standards, • Mature and manage a procurement analytics function to support Strategic Sourcing: maintain the strategic supplier and contract dashboard, generate regular reporting for leadership and internal stakeholders, and flag risk signals that require follow-up., • Develop and distribute data-driven narratives and reports in collaboration with the Strategic Sourcing team, translating procurement data into actionable storylines that support vendor strategy., • Serve as a primary contributor and team lead in BILL's tech development including Coupa and Oracle. Ensure functional high standards, data integrity validation, and coordination with cross-functional partners., • Continually improve upon and deliver an excellent Procurement experience for our internal customers, • Develop and grow a sourcing enablement function that supports the team with RFP administration, SBR administration, stakeholder experience and questionnaires, and internal newsletters and reporting., • This is a people manager role with 1 direct report. Mentor and provide guidance, task prioritization, and day-to-day oversight to team members., • Partner with Legal, Accounts Payable, Finance, and InfoSec to move procurement actions through required reviews and approvals with speed and accuracy., • Identify and implement automation opportunities within Technical and procedural workflows, including maintaining and improving existing automated intake processes. AI focus encouraged. We’d love to chat if you have: • Minimum of 4-7 years of experience in procurement operations, vendor management, or accounts payable, with direct hands-on experience in a P2P platform such as Coupa, Oracle or a comparable system., • Bachelor’s Degree in Business, Supply Chain, Finance or a related field is required *CPM or CPSM certification is preferred, • Demonstrated ability to manage procurement workflows with precision: PO management, contract routing, supplier onboarding, business stakeholder experience, and platform data hygiene., • Experience building or maintaining reporting and dashboards that translate procurement data into summaries and insights for stakeholders and leadership., • Strong organizational and analytical skills with a detail-oriented, process-driven approach to work; you move quickly, follow through consistently, and produce high-quality output., • Experience managing or coordinating with a direct report, contractor, or vendor resource., • Comfort working cross-functionally and communicating clearly in writing, including structured email and Slack communications, internal reports, and executive-facing summaries., • Experience developing a Procurement function, • Experience running end-to-end RFP processes with business owners and other stakeholders, • Experience in and an understanding of strategic sourcing best practices and how those best practices should be reflected in policies, processes, and tools Desired Qualifications: • Experience with or exposure to ERP migration projects, particularly transitions involving Coupa, Oracle, or SAP., • Familiarity with supplier risk management, vendor master data, or sourcing enablement practices., • CPM or CPSM certification, or equivalent professional development in procurement or supply chain management. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $131,000 - $164,300 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $117,900 - $147,900 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $111,400 - $139,700 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

The Role The Growth Customer Success Manager owns the post-sale experience for Clearstory's growing specialty contractor customers. You will manage a large portfolio of accounts through a lightweight, scalable engagement model — combining a CSM-led onboarding experience with automated touchpoints, in-app guidance, health monitoring, and AI-enhanced outreach. A requirement for this role is experience as a PM or PE at a commercial contractor!! This is not a traditional high-touch CSM role. Success here requires comfort operating at scale, a strong bias for AI & automation, and the ability to identify when a human touchpoint is truly needed versus when a well-crafted automated sequence or AI-generated insight can do the job better. Core Responsibilities • Own a high-volume portfolio of SMB accounts and drive strong renewal rates through scalable engagement, • Lead lightweight onboarding experiences, handing off to in-app guides and automated sequences for ongoing adoption, • Monitor health scores and product usage signals to proactively flag at-risk accounts and add the personal touch when needed, • Design, deploy, and iterate on automated email sequences and AI-generated outreach that replace manual touchpoints across the customer lifecycle, • Manage renewal outreach for the SMB segment, using data signals to prioritize efforts and personalize messaging at scale, • Collaborate with the Support team to ensure customers receive timely responses through live chat and the knowledge base, • Identify expansion signals and route qualified upsell opportunities to the appropriate AE or MM CSM, • Contribute to the design and documentation of the Growth CS playbook, including onboarding flows, automated sequences, and intervention triggers, • Partner with Product to provide feedback on in-app guides, weekly webinar content, and features that drive SMB adoption Clearstory is digitizing and automating the change order process inside the commercial construction industry. Just as TurboTax did for tax documents and Expensify did for receipts and expense reports, Clearstory is doing the same for change order communication and log management by building first-of-its-kind, category defining software that is revolutionizing the commercial construction industry. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor to customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a venture backed 100% SaaS company with impressive credentials for a company at our stage. • Blue Chip Clients. We have already landed some of the largest General and Subcontractors in the US and have helped our clients build landmark projects., • Significant Growth. We continue to double and triple our revenue and platform usage year over year., • Large Volumes Processed. Companies share over $100 million in Change Order Requests on our platform each and every month., • Significant and Important Projects. Our customers are trusting us to manage significant projects in the commercial construction industry. We have over $20 Billion worth of projects on our platform to date. In addition to experienced SaaS and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges first hand and have built a category defining product that serves the user first. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. • Experience as a PM or PE at a commercial contractor, • Experience with change order request processes, • Demonstrated proficiency using AI tools in a professional context — you use AI regularly and can show examples of your work, • Strong analytical instincts — comfortable reading dashboards, analyzing data, and usage metrics to prioritize your time, • Excellent written communication skills with the ability to craft clear, compelling outreach at scale AI proficiency — What We Mean • We take AI literacy seriously for this role. During the interview process we will ask you to demonstrate how you use AI in your current workflow. Strong candidates will be able to speak concretely to:, • How they use AI tools (e.g., ChatGPT, Claude, Gemini, or similar) to draft and personalize outreach at scale, • How they prompt AI tools effectively to produce high-quality customer communications or internal documentation, • How they think about AI as a lever for expanding what a single CSM can accomplish across a large portfolio, • Be the architect of Clearstory's Growth CS motion — a brand-new function you will help design from the ground up, • Work at the intersection of Customer Success and AI, helping define what tech-enabled, scalable CS looks like for a growing SaaS company, • Continuous training in Customer Success methodology, automation best practices, and AI tooling, • A clear career path — Growth CSM is the entry point into a structured CS organization with MM and ENT segments you can grow into, • Competitive market-rate salary for a Series B company, • Flexible remote work, • Subsidized healthcare, vision, and dental, • 401k, • Early equity!

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Customer Service Specialist, you’ll report to the Customer Service Supervisors and will handle a wide range of customer queries including betting, payments, verification, promotions, and general information via multiple contact channels including live chat, email, social media, and voice. Sport and betting knowledge is advantageous but not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential. We have a culture of continuous development as we believe our people are the key to success. Overall duties include: Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice) Build meaningful relationships with our players through a consultative approach, understanding their current and future needs, providing first contact resolution, and providing a positive outcome for the player and HRD (Hard Rock Digital) Meet and exceed quality goals, productivity targets, and regulatory requirements Navigate computer systems and applications to service our players, and enable them to get the most from our online and mobile platforms Follow policies and procedures while also thinking creatively and passionately in ways to which we can make every user interaction meaningful and provide the best gaming experience possible. Re-prioritize and adapt to an ever-changing environment Operate in a team environment providing support in all areas and being agile in your day-to-day workflow. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. What are we looking for? You will be a positive, confident, and enthusiastic Customer Service Specialist with the desire to help, guide and assist our players with their account queries. You will have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution. You will have strong computer literacy and numeracy skills, and a keen attention to detail with the ability to multitask. You will have a desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements. 2+ years of experience in a customer-facing role multi-channel role. Bilingual in English and Spanish is preferred Availability to work flexible hours. Confidence to work in a hybrid environment. Work From Home Requirements: Must have at least 25MBPS internet connection plan / speed Must have a private & quiet area to work at home Demonstrate personal excellence by remaining positive in difficult situations Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required. Critical, analytical, and forward thinking with problem-solving skills, and strong attention to detail. Ability to learn and adapt to changing software and processes. Computer skills: Microsoft Office Software including Outlook, Word, and Excel preferred. Excellent interpersonal, communication, verbal, and written skills Empathy, curiosity, humility, and flexibility. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Medical, Dental, and Vision Coverage Options Employee Discounts Advancement opportunities Start-up culture backed by a secure, globally recognized brand. Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

https://www.auxiant.com/ Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: • Handle incoming and outgoing phone calls from providers and members., • Handle incoming live chats via the website from providers and members., • Respond to emails via Auxiant secure email from providers. Essential Functions: • Answer provider phone, live chat, and secure email questions regarding claim status and benefits, • Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: • Other duties as assigned or appropriate Education/Qualifications: • Excellent phone skills/etiquette, • Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key, • Qiclink experience, • Previous call center experience preferred, • Excellent verbal and written communication skills, • Proven experience in a professional office environment, • Proven customer service experience required, • Medical insurance background preferred, • High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

Senior Data Scientist (United States - Remote) Why this Role Matters: At Greenbox Capital, we help small businesses thrive by providing fast, accessible funding. As a Senior Data Scientist, you’ll play a key role in building and scaling the predictive models that power our credit decisioning, risk management, and fraud prevention strategies. Your work will directly influence how we evaluate opportunities, optimize profitability, and deliver smarter, faster decisions to our customers. You’ll drive results across machine learning, experimentation, and data-driven strategy, helping us continuously improve our products and operations. This role reports to the VP of Technology and is a critical contributor to our data science function and overall growth strategy. What Success Looks Like: Here’s how your time might break down (actual time can shift depending on business needs): • Model accuracy and predictive performance impacting credit decisions, • Business impact through conversion rate, revenue growth, and risk-adjusted profitability, • Effectiveness of experimentation (A/B testing and causal inference insights), • Reliability and scalability of production models How you’ll be measured: Data Science Strategy & Model Development • Design, build, and deploy predictive models that directly impact credit, risk, and product performance, • Apply causal inference and experimentation to improve model and business outcomes Cross-Functional Collaboration & Business Impact • Partner with product, risk, and leadership teams to translate business needs into data-driven solutions, • Communicate insights clearly to influence strategic decisions Model Deployment & Data Infrastructure • Support production deployment and ongoing optimization of models, • Monitor performance and continuously improve model accuracy and reliability You’re a Strong Fit if You: • Have demonstrated ability to analyze complex problems and deliver data-driven solutions with measurable impact, • Bring strong ownership and accountability in a fast-paced, growth-oriented environment, • Are naturally curious and continuously seek to improve models, systems, and processes, • Communicate complex ideas clearly to both technical and non-technical audiences, • Collaborate effectively across global, cross-functional teams, • Exhibit a growth mindset and adaptability when working with evolving data and business needs What You’ve Done Before: • Bachelor’s degree in Data Science, Computer Science, Mathematics, Statistics, or related field required; advanced degree (MS, PhD, or MBA) preferred, • 8+ years of experience in data science, predictive modeling, and financial analytics, • Proven success developing and deploying machine learning models in FinTech or financial services, • Experience in merchant cash advance, revenue-based financing, or alternative small business lending (strongly preferred), • Experience working in startup or high-growth environments and scaling systems Tools and Expertise You’ll Bring: • Advanced proficiency in Python for model development and system design, • Strong experience with SQL and large-scale data analysis, • Deep expertise in statistical modeling, machine learning, and feature engineering, • Experience designing and analyzing A/B tests and applying causal inference methods, • Experience with model deployment, monitoring, and lifecycle management, • Familiarity with Databricks, MLflow, and modern MLOps practices What to Expect from Our Interview Process We believe in a respectful, efficient, and transparent hiring experience. Here’s what you can typically expect: Step 1: Initial Phone Screen (30 minutes) A brief conversation with a recruiter to learn more about your background, interests, and alignment with the role. Step 2: Hiring Manager Interview (1 hour) A deeper discussion about the role, your relevant experience, and how you’d contribute to the team. Step 3: Role-Specific Assessment or Panel Interview (1 hour) Depending on the role, this may include a take-home assignment, technical interview, or live case study with team members. Step 4: Final Interview or Leadership Chat (1 hour) A final conversation with senior leadership or cross-functional team members to ensure alignment with our mission and values. Step 5: Offer & Background Check If it’s a mutual fit, we’ll move forward with background check and present a competitive offer. We aim to complete this process within 2–3 weeks from your first conversation with us. Benefits: 💸 Competitive Pay - We know your worth and we pay accordingly. 🌴 Flexible PTO - Work hard, rest well. Take the time you need to recharge. 🏡 Remote - Fully remote within the U.S., working Eastern Time hours to keep everyone aligned. 🩺 Full Benefits Package - Health, dental, vision, 401K with employer match 🧠 Smart, Supportive Teammates - Collaborate with sharp minds who are kind, driven and uphold our core values: Wear Green First, Pull the Thread, Move the Needle, Courage Over Comfort, Think Bold, Win Together, and Own the Outcome

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company The Risk Product team within Payments & Financial Services is dedicated to safeguarding BILL’s ecosystem, enabling innovative and trustworthy payment solutions for customers, and driving business growth in a dynamic regulatory landscape. As Lead Product Manager on the team you will leverage your expertise to shape the future of risk management including credit, fraud, and compliance products, partnering closely with cross-functional teams to design, launch, and optimize impactful solutions. This role offers the opportunity to drive key initiatives, influence organizational strategy, and ensure our products not only meet—but set—industry standards for security, reliability, and compliance. Responsibilities: • Define product vision and strategy for risk management capabilities across life cycle flows in payment and financial service offerings, • Lead cross-functional teams in designing and launching features that proactively address emerging risks and evolving requirements, • Analyze market, regulatory, and internal data to identify patterns, opportunities, and vulnerabilities, transforming insights into product enhancements, • Collaborate closely with engineering, risk business owners, operations, customer experience, legal, and external partners to deliver high-quality solutions on time and within scope, • Develop and manage product roadmaps, ensuring alignment with business goals and stakeholder needs, • Monitor product performance, implement metrics, and iterate solutions based on user feedback and operational results, • Champion a culture of continuous improvement and knowledge-sharing across teams to elevate BILL’s risk and compliance practices We’d love to chat if you have: • 6+ Years of demonstrated experience in product management, particularly driving complex fraud, credit, and compliance initiatives in payments or financial services, • 6+ years of proven track record of launching Risk controls across the lifecycle onboarding, monitoring, identity, and profile management to support business unit goals across credit, fraud, and compliance., • Strong analytical and problem-solving skills; ability to leverage data and exercise sound judgment to inform decisions and resolve ambiguity, • Excellent stakeholder management and communication skills, with a track record of effective cross-functional collaboration, • Ability to translate business objectives and user needs into actionable product plans, managing competing priorities in a fast-paced environment #LI Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $169,500 - $203,400 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $144,100 - $172,900 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

About Anomaly Founded in 2020, Anomaly uses AI and healthcare transaction data to decode complex payer behavior and close the knowledge gap between providers and payers. Our AI engine, Smart Response, analyzes hundreds of millions of healthcare encounters in real time to detect shifting payer rules and denial patterns. By continuously adapting to payer logic, it helps providers predict denials, reverse revenue loss, and hold payers accountable. Our Products and Stack Anomaly builds a suite of machine learning and analytics products designed to uncover health insurance company payment patterns. Our products include: Detect - a web front-end product to surface newly discovered insurance payment patterns and behavior changes utilizing time-series analyses. Predict - high-throughput API for machine-learning-powered claim denial prediction with configuration and monitoring live in the web front-end. Recover - an analytics-driven product to prioritize denied accounts in order to assist our clients in denial recovery using algorithmic ranking and recommended actions that are fine-tuned towards high-dollar denial reversals. Overview As a Senior Software Engineer, you will build the tools that help healthcare providers stand their ground against insurance giants. We’re looking for a Senior Backend Engineer to build the architecture, the APIs, and the integration logic that brings our product to life. You will work on translating complex healthcare data and machine learning outputs into scalable, real-time systems that deliver clear, actionable insights to end users. You will report directly to the CTO. This role is open to fully remote, US-based candidates, with occasional travel to our NYC headquarters. Responsibilities Build integrations with healthcare and financial systems Automate end-to-end data ingestion and delivery pipelines, with a strong focus on observability and data quality Build GenAI features and chat to solve real problems and build user confidence, backed by rigorous evaluation loops and guardrails Design high-throughput, low-latency systems where performance is a mission-critical requirement Be the glue between our PhD-level Data Scientists and Front-end Engineers, taking raw outputs and building the APIs that drive a full, impactful product Qualifications 5+ years of professional software engineering experience Ability to write idiomatic, testable, and maintainable code in Python, Java, or Scala A “hacker mindset” — pragmatic, curious, and solution-oriented Nice to have Experience building reliable data and ML pipelines using SQL, Spark, or Airflow Experience building and deploying online machine learning products Experience developing high-volume, low-latency APIs

Mercier Consultancy is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives to join our team in the picturesque island nation of Malta! In this essential role, you will provide exceptional support to our Dutch-speaking clients, ensuring their inquiries are met with professionalism and care. Malta, known for its stunning coastline, rich history, and vibrant culture, provides a perfect backdrop for your career advancement while enjoying a unique Mediterranean lifestyle. If you are passionate about customer service and eager to take on a new challenge, we invite you to apply! • Deliver outstanding customer service in Dutch through various communication channels, including phone, email, and live chat., • Assist customers with their inquiries about products and services, providing accurate information and solutions., • Effectively resolve customer complaints and issues, ensuring a high level of customer satisfaction., • Document customer interactions thoroughly and contribute to service improvement initiatives., • Collaborate with colleagues to improve service quality and tackle common challenges., • Stay knowledgeable about company offerings and industry trends in order to provide informed assistance., • Engage in ongoing training and development to continuously enhance your customer service skills., • Fluency in Dutch and English is required, along with strong written and verbal communication skills., • Previous experience in customer service is preferred, but a positive attitude and willingness to learn are equally important., • Strong problem-solving skills and a commitment to delivering excellent customer service., • Able to manage multiple inquiries effectively in a fast-paced environment., • Basic computer proficiency and experience with customer service software is advantageous., • A willingness to relocate to Malta and embrace its vibrant culture., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Location: Remote in Untied States Working days: Mon - Fri Working hours: 9am - 6pm in your respective time zone Salary: $40K - $44K per annum Languages: In addition to English, native or full professional proficiency in Spanish, French or Italian is required As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to logistics, orders, website bugs, and serving as the voice of the customer internally. Collaboration with all departments is key, making you the glue that binds our organization together. If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry. About us: Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. Nivoda connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds. Since launch in 2017, Nivoda has grown to a team of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI. What you’ll do: • Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority., • Adapt to constant changes in our fast-paced, scale-up environment, and staying ahead of the curve with new product releases enabling you to deliver the best possible experience to our valued clients., • You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth., • Answer customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues. What you’ll need: • Minimum 2 years experience in online customer support, live chat, and calls., • Organised and able to multitask across different platforms, • Proactive and forward thinking, • Assertive nature and ability to be the voice of the customer when communicating internally, • Excellent cross-functional collaboration skills What we offer: Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success Remote working environment Flexible working Unlimited holiday Fast-paced and global working environment Please note, this is not a technical support role Please submit your resume in English Unfortunately, we're unable to provide sponsorship for this role

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

Mercier Consultancy is thrilled to announce an exceptional opportunity for Finnish Speaking Customer Service Representatives to join our esteemed team in the beautiful island of Malta! In this vital role, you will provide outstanding support to our Finnish-speaking clients, addressing their inquiries and ensuring a seamless customer experience. Malta, with its rich history, stunning coastlines, and vibrant culture, offers a wonderful environment to develop your career while enjoying a Mediterranean lifestyle. If you are passionate about customer service and ready to take your career to the next level, we would love to hear from you! • Deliver high-quality customer service in Finnish through various communication channels, including phone, email, and live chat., • Assist customers with inquiries about products and services, ensuring accurate and helpful information is provided., • Effectively resolve customer complaints, maintaining a positive customer relationship at all times., • Document customer interactions accurately and participate in initiatives for service improvement., • Collaborate with team members to enhance the quality of service and address any challenges., • Stay informed about company offerings and industry trends to provide informed support., • Engage in training programs to continuously develop your customer service skills., • Fluency in Finnish and English is required, with strong communication skills in both written and verbal formats., • Previous experience in customer service is advantageous but not essential; a willingness to learn is highly valued., • Excellent problem-solving skills and a strong commitment to delivering exceptional customer service., • Able to handle multiple inquiries efficiently in a busy work environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to relocate to Malta and embrace a lively cultural experience., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Support Specialist at Apkudo – Where Innovation Meets Fun! Location: Nashville, TN - 100% Onsite At Apkudo, we make sense of the chaos in the connected device world. From device testing and hardware reliability to automating supply chains and delivering deep analytics, we help companies work smarter, faster, and with a whole lot more clarity. We’re big on bold ideas, creative problem-solving, and surrounding ourselves with smart, curious people who aren’t afraid to shake things up. The Role We’re on the hunt for a Support Specialist who’s ready to dive in and make waves. You’ll help us tackle real-world challenges, bring fresh ideas to the table, and be a key part of our growing team. In this role, you will work with cutting-edge technologies to assist onsite customer operations using our proprietary maintenance and testing support systems. You will help lead the triage process and work with support from local and remote teams to implement solutions. You will develop a full understanding of these unique systems and help our customers advance their processes, productivity, and profitability. • Work onsite at our Smyrna, TN location and support the customer(s) directly to implement and enhance our automated, robotic device testing and triage of cellphone and connected device systems, • We are a growing tech startup looking for individuals who are flexible with shift schedules (Mon-Thu: 4:30am-3pm, Fri-Sun: 5:30am-6pm)., • Work on-call and have a rotating schedule when required, and respond to after-hours emergencies., • Familiarity with automated systems, especially controls, valves, mechanical and electrical fields., • Understanding of closed-loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers., • Perform point-to-point checkouts between field devices and controllers., • Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization., • Ability to communicate effectively when escalating to the next tier or level. Comfortable with virtual communication, such as chat or support tickets., • Knowledge of safe working practices around moving and electrical equipment, • Respond and resolve issues to minimize downtime of the test systems, ensuring operations run smoothly., • Perform preemptive and corrective maintenance, as well as cycle counts for inventory., • Provide detailed descriptions of the state of the system and provide insight as to the cause of any issues., • Capture supporting data, including system logs, images, and any reproduction steps necessary to investigate issues as needed by other Apkudo teams., • Perform regular testing based on a strict set of instructions throughout the lifecycle of systems., • Work with teammates and our Engineering team to streamline existing support material, including but not limited to training guides, FAQs, and troubleshooting., • Build and enhance customer relationships., • Support onboarding of new and existing operators as new features and functionality are added., • Perform other related customer support duties as required. Physical Requirements: • Regularly walk, move parts between sites, use hands and fingers, handle or feel, and reach with hands and arms., • Stoop, kneel, crouch, and or crawl for extended periods., • On occasion, lift and/or move up to 50 pounds. Every day is different—and we think that’s the best part. And yes, we actually have fun doing it. We’re not into laundry lists of “must-haves.” But if you check off a few of these, let’s talk: Customer Support Experience: • 1-5 years of progressive mobile device customer support experience., • 1+ years of Android or iOS Mobile device testing and customer support experience. Technical Experience: • 1-5 years of experience in Electro-mechanical, Hardware, Industrial control systems, controllers, and programming., • Proficient in troubleshooting industrial controls, including analog, discrete, and networked input/output field signals, vision systems, and scanners. Technical Skills: • Knowledge of Command Line Interface (CLI) such as Linux, Unix, and/or Bash/Shell., • Experience with programming languages such as Python is a plus., • Proficiency with data handling in Google Docs, Sheets, and Slides. Personal Attributes: • The desire to learn new technologies and work methods., • The ability to work both independently and within a cross-functional group environment., • Intrinsic motivation, positive energy, and a proactive and results-oriented outlook., • Organized and detail-oriented with the ability to meet deadlines while overseeing multiple short-term activities., • Excellent technical troubleshooting and problem-solving skills., • Excellent written and verbal communication skills., • Available to work extended shift schedule on short notice., • You’re a team player, • You love to learn, • You’re not afraid of a good challenge Team Vibes – Smart, supportive, and just the right amount of quirky Room to Grow – Learn, stretch, level up Real Impact – Help shape the future of smart tech Balance – Work hard, live your life Diversity & Inclusion – Everyone’s welcome here Benefits – We’ve got you covered • Health, Dental & Vision – Because you matter, • Generous PTO & Holidays – Recharge your way, • 401(k) with Company Match – For your future self, • Learning & Development – Keep leveling up, • Flexibility – Hybrid and remote options depending on the role, • Casual Dress – Bring your whole self to work, • Wellness, Discounts & More – Just because A detailed benefits package will be shared during the hiring process. • This role is [Exempt/Non-Exempt] under the FLSA, • Responsibilities may shift as we grow—flexibility is key, • Candidates must be legally authorized to work in the U.S. (No visa sponsorship unless otherwise stated), • Employment may be contingent on background checks and policy compliance We’re proud to be an Equal Opportunity Employer. We value all backgrounds, identities, and experiences, and we’re committed to a workplace where everyone feels safe, supported, and seen.

At Chromatic, our mission is simple: help teams build better, more trustworthy UI faster. Chromatic automatically tests and verifies UI changes across browsers, viewports, and themes, catching UI bugs before they hit production. We’re trusted by frontend teams at companies of all sizes, including GitHub, Adobe, BBC, Perplexity, and Shopify, to ensure UIs are tested and approved before reaching the billions of people who interact with them daily. We’re hiring a Product Marketing Manager to create the technical assets that help engineering teams and leaders understand, adopt, and derive value from Chromatic’s and Storybook’s platforms. You’ll be on the Marketing team and will work directly with Sales, Developer Experience, and Product to support how developers learn, evaluate, and use our product. This role is heavily execution-focused with an emphasis on building actionable, developer-centric content and assets that power marketing campaigns and sales enablement. Show developers and technical buyers how Chromatic and Storybook solves challenges in frontend delivery while directly impacting both product-led and sales-led funnels for the Go-to-Market team. This is a fully remote position in the United States, Canada, or Europe. Write deep technical blog posts, tutorials, and guides that help engineers understand and implement Chromatic features. Build comparison pages, and case studies that help teams evaluate Chromatic against alternatives. Develop copy and logic for interactive assets, such as quizzes and calculators, with deep technical expertise. Bonus: Ability to build and implement the interactive landing pages you design Build and implement onboarding and nurturing assets, such as chat flows and email drip campaigns, to increase product adoption. Run live webinars and workshops that bring developers into the funnel and nurture them toward adoption. Develop technical sales enablement assets, including demos, decks, and talk tracks that embed a developer voice into the sales process. Collect feedback from the field and distill developer pain points for GTM, Sales, and Product. Help develop product positioning and messaging for product launches and feature launches alongside Developer Experience. Maintain a high bar for technical accuracy and clarity to earn developer trust. Proactively spot opportunities to equip GTM with developer narratives, rather than waiting for direction. 5+ years of product marketing experience for developers. Deep understanding of the technical side of developer marketing and ability to speak competently to developers. Demonstrable success in building multi-use assets that helped generate pipeline and product adoption. Proven ability to build trust with developer communities with a point of view biased toward long-term meaningful engagement over shortcuts. Have experience in Product Marketing in frontend engineering tools or developer testing tools. Experience in web development and ability to build pages (JavaScript/TypeScript, React or similar). Have experience directly impacting product adoption and revenue pipeline at a startup. Have worked effectively in a distributed, remote-first team environment. Salary Range: $122 - 165k + equity. Learn more about our compensation philosophy . For a list of our other benefits & a peek into life at Chromatic, visit our careers . _ - Marketing _ - CxO _- CRO _ - DX Engineer _ - DX Engineer

About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. The Customer Support Technician II is an entry-level technical support role responsible for assisting customers with day-to-day use of SewerAI’s SaaS platforms, PIONEER and AutoCode. This role focuses on resolving common technical issues, answering product usage questions, and ensuring customers receive timely, accurate support. As part of the Customer Enablement organization, this role works closely with Support, Product, Engineering, and Professional Services teams to triage issues, follow established troubleshooting processes, and escalate more complex problems with clear documentation and context. The ideal candidate is detail-oriented, curious, and comfortable communicating with customers while learning new technical systems. Reports to: Director of Customer Enablement Bay Area candidates will be prioritized. Candidates local to the Bay Area should expect a hybrid schedule based out of our Walnut Creek, CA location. We are open to remote candidates as well (depending on experience and role fit). Respond to customer support requests via Pylon, Slack, in-app chat, and email. Diagnose and resolve common, documented issues related to: User access and permissions Platform usage and workflows Data visibility or expected system outputs Follow established troubleshooting guides and support playbooks. Clearly communicate findings, next steps, and resolutions to customers. Accurately classify and document incoming support requests. Escalate issues to Engineering, Product, or Professional Services with clear summaries, relevant context, and reproduction details when available. Track escalated issues and communicate status updates back to customers. Use and contribute to internal and customer-facing documentation, including FAQs and troubleshooting guides. Identify recurring issues and flag documentation or process gaps to the team. Maintain clean, well-documented tickets that support efficient collaboration. Meet defined first response time (FRT) and resolution SLAs. Deliver professional, clear, and customer-focused support interactions. Support overall team goals for customer satisfaction and ticket backlog health. 2–4 years of experience in technical support, SaaS support, IT helpdesk, or a related role. Strong written communication skills and attention to detail. Comfort working in ticketing systems and real-time support environments. Ability to learn technical products, workflows, and tools quickly. Experience with ticketing platforms such as Pylon, Zendesk, Jira, or similar. Basic familiarity with software troubleshooting, data concepts, APIs, or technical workflows. Exposure to SaaS products serving operational or technical users. 2-4 years of experience in the Underground Infrastructure Industry Compensation: $82,000 base salary + up to $93,000 OTE Base pay may be higher for candidates who live in the Bay Area, in alignment with location-based compensation practices and state-specific pay transparency requirements. Actual compensation will be determined based on job-related skills, experience, and location. Benefits include: Medical, Dental, Vision, Basic Life, 401(k), and more Unlimited PTO Tools you need to get the job done Competitive salary and potential equity-based remuneration Budget for courses, books, conferences—your development is important to us _ SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. All your information will be kept confidential according to EEO guidelines.

Description At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help cybersecurity professionals and organizations enhance their cyber-attack readiness. Get ready for an exciting adventure into the world of cybersecurity! As a Data Analyst, you will be the analytical engine behind our most important client relationships. Your mission is to use data to prove the ROI of our cybersecurity training platform. You will navigate complex datasets using SQL to uncover how our training impacts human risk, then use your storytelling expertise to present these insights to executive level stakeholders. • US (East Coast preferred), • Fully Remote This role sits on our Federal Sales team, reporting to our SVP of Global Federal & SLED. The team consists of account executives and collaborates closely with BDRs, Solutions Engineers, and Customer Success. The role works closely with the Data Engineering team. • Looker (primary) and Tableau, • SQL on BigQuery (Snowflake a plus / legacy), • Python for analysis, automation, and statistics, • Excel for modeling and ad-hoc work, • Comfort using AI-assisted tooling (LLM copilots) to accelerate analysis and prototyping, • Strategic client consultation — Partner with Federal agency stakeholders to translate compliance and security needs into data-driven success plans, turning USG leadership's business requirements into technical data solutions., • ROI modeling & data storytelling — Use SQL and Python to extract and shape large datasets, surfacing correlations between training engagement and reduced security incidents. Build interactive Looker/Tableau dashboards and presentations that make ROI legible at every level of the USG., • Actionable behavioral insights — Run deep-dive analysis on user behavior and simulation logs to identify high-risk cohorts, and give clients tailored recommendations to optimize their training curriculum based on engagement signals (completion velocity, adoption, drop-off)., • Technical data integrity — Maintain rigorous data hygiene by auditing the flow of training telemetry from platform to reporting layer. Use Python/SQL for rapid prototyping of risk models and ad-hoc "what-if" analysis for client presentations., • Stakeholder & relationship management — Part of Executive Business Reviews (EBRs) where you will discuss the client’s progress and way forward, and partner with Product and Data Engineering to ensure platform telemetry keeps pace with the market's reporting needs. Technical Mastery • Data Manipulation: Can translate raw data into useful insights for executives; Expert-level SQL or Snowflake for querying complex relational databases; Experience with Python for data cleaning, automation, and statistical analysis., • Visualization: Mastery of Looker, or other visualization tools, to create "at-a-glance" executive views and deep-dive operational reports., • Tools: High proficiency in Excel (Pivot Tables, VLOOKUPs, modeling). Soft Skills & Storytelling • Communication: Can command a room of senior leaders and explain technical data clearly and persuasively., • Presentation: Builds decks that tell a cohesive story — not just charts, but what they mean for the mission and for risk., • Stakeholder management: Skilled at managing expectations across diverse departments. Domain Expertise • Customer success metrics: churn, adoption, engagement funnels, and learning outcomes., • Industry context: EdTech or cybersecurity exposure a plus., • You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large., • You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy., • You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows., • Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!, • Compensation: USD 95,000 - 120,000 Gross Annual, • Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box), • 401K w/ employer match, • Employer-paid Life and AD&D Insurance, • Supplemental Life Insurance, • Short-term and Long-term Disability, • Healthcare and Dependent Care FSA, • Paid paternity & maternity leave, • 25 annual leave days, • Home Office Allowance, • Dedicated budget for training and professional development, participation in conferences, • State-of-the-art equipment, • Full access to the Hack The Box lab offerings; so you can learn how to hack, • Level 1 — Apply: Submit your application. Tell us why this role excites you and what you’d bring., • Level 2 — Talent Screen: A conversation with our Talent Acquisition team to explore your background and ambitions., • Level 3 — Chat with Keith: A relaxed conversation with your future manager. Think of it as a mutual vibe check., • Level 4 — Panel Conversation, • Level 5 — Congratulations! Not many reach this level . Level’s objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB., • Level 6 — You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer., • Quest complete. Congratulations, you’re officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! Hack The Box is the leading cyber readiness platform for the agentic era, battle-testing and upskilling both humans and AI agents to enhance organizational cyber resilience. Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively. Delivering continuous learning alongside industry-recognized certifications and certificate programs aligned with major workforce frameworks such as ENISA ECSF and NIST NICE, Hack The Box demonstrates external validation through recognized accreditation and role-based qualification recognition, including its ANAB-accredited HTB Defense Operations Analyst (DOA) certificate program and HTB CPTS, accepted for FedRAMP 3PAO penetration tester personnel. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. • We’re incredibly proud to share that our headquarters in the UK, along with our entities in Greece and the US, have been certified as a Great Place to Work for 4 consecutive years (2023 - 2026)., • In addition, our Greek entity has been recognized among the Best Workplaces in Greece (4th, 2nd, 3rd, 1st) and Europe (7th, 10th, 73rd) during this period — a testament to our strong culture and commitment to creating an exceptional employee experience! Take a sneak peek at . Get more insights about our HTB culture and employee experience by visiting the “” section of our site, our , and . At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click and .

AutogenAI is a leader in Generative AI SaaS, transforming how organizations create and optimize winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors. Our innovation stems from a belief that language technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering bespoke AI language engines tailored to their needs, saving time, improving content quality, and boosting win rates in highly competitive markets. We drive AutogenAI’s growth by fostering a culture where innovation and ambition thrive, building a company where everyone can have a career-defining experience. As we scale, we invite passionate professionals to join our journey of innovation, helping shape the future of AI-powered business solutions. As a Customer Support Agent, you will be the first point of contact for our customers, ensuring they receive exceptional support and guidance on the AutogenAI platform. You will be responsible for addressing customer inquiries, troubleshooting issues, and collaborating with various teams to deliver a seamless customer experience. This role offers the opportunity to become an expert in our product, work cross-functionally with key departments, and directly contribute to customer satisfaction and retention This role must cover US East Coast hours between 8am - 5pm. • Providing Product Support: Become a product expert to address customer questions, providing accurate and prompt assistance via email, webform, phone and live chat., • Technical Aptitude: Research and identify appropriate JSON logs and traces to help identify root causes, and ability to discuss with 2nd line support., • Categorizing and Prioritizing Inquiries: Identify the priority of customer inquiries and categorise them to ensure efficient handling and assignment. Ensure that complex issues are escalated to the appropriate teams. Ability to provide timely and consistent updates to ticket requestors on the status., • Documenting Solutions and Creating Resources: Write and update knowledge base articles and internal documentation to help customers self-serve, reducing the volume of repeat inquiries and Support's resolution time., • Collaborating Across Teams: Work closely with Customer Success Managers, the Engineering team, and other departments to resolve issues, share feedback, and improve the customer experience., • Delivering Outstanding Customer Service: Strive to delight customers by providing a seamless, friendly, and effective support experience that builds trust and loyalty., • Tracking and Monitoring Issues: Document, track, and monitor problems to ensure timely resolutions, keeping customers informed throughout the process., • Adhering to SLAs and KPIs: Consistently meet or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to maintain high standards of service quality., • Problem-Solving Skills: You possess a natural aptitude for troubleshooting and enjoy finding creative solutions to customer issues, ensuring swift resolutions., • Customer-Centric Mindset: A genuine passion for helping customers and a commitment to delivering exceptional service, ensuring they feel valued and heard., • Technical Proficiency: Strong computer literacy and the ability to quickly learn new software, enabling you to navigate and understand the AutogenAI platform., • Effective Communication: Excellent verbal and written communication skills, allowing you to convey complex information clearly and concisely to both customers and internal teams., • Adaptability and Initiative: Able to manage multiple tasks, and take initiative to improve processes and customer experiences., • Experience: 3+ years of experience in a customer support role, ideally within the SaaS or tech industry., • Industry Knowledge: Familiarity with SaaS products, startups, and the customer support landscape, particularly in B2B environments., • Technical Skills: Comfortable using support tools and platforms such as Zendesk, Slack, Datadog and Linear., • Education: A bachelor’s degree or equivalent experience, • Work schedule: We're hiring our 2nd US based Agent and the hours are 8am-5pm East Coast timezone. Monday through Friday, with 1 hour for lunch., • Technical Aptitude: Experience in reviewing, understanding and discussing programmatic log and trace results, • B2B Technical Support Background: Demonstrated success in a B2B technical support role within a SaaS company., • Computer Science Degree: A degree in computer science or related technical field is advantageous., • Bid Writing Familiarity: Experience with bid writing and the associated processes. Compensation and Benefits: • Competitive Salary: ~$55,000 - $65,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited paid time off — we measure performance by outcomes, not hours logged, • Flexible Work Options: Remote, • Paid parental leave: 16 weeks for the primary caregiver, 4 weeks for the secondary caregiver (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. We encourage applications from individuals of all backgrounds, including those with disabilities and veterans. Our hiring decisions are based on qualifications, merit, and business needs. At AutogenAI we value the unique perspectives each employee brings and strive to provide an equitable environment. If you require reasonable accommodations during the application or interview process, please let us know, and we will gladly assist you.

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Before you proceed: This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 8 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position. The Ideal Candidate: Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for: • You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful., • You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success., • You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business., • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!, • You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done., • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all., • You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance., • You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times., • You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed. Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking, • Experience in tech startups, • Chat or phone based customer service experience, • Retail or restaurant experience, • Work from Home Compensation • $23-$25/hour based on experience

Kanopi Studios is a Design, Development & Support Agency with a fully distributed team of people who are experts in Drupal & WordPress. Our clients are mission-driven — and so are we. We design, build, and support websites that help their missions thrive. We believe the people behind the work matter just as much as the work itself. That’s why we’re deeply committed to supporting our team’s growth, wellbeing, and success. When our people thrive, our clients do too — and together, we build a web that works better for everyone. As Kanopi continues to grow, we’re excited to welcome a new Agency Sales Representative to our team. We are currently seeking a highly skilled and motivated Agency Sales Representative to join our team. As an Agency Sales Representative, your day-to-day includes working closely with potential clients as leads come in during the sales process. You will qualify leads, create clarity, and build a value-based, consultative solution to meet the prospective client's website project needs. You will work closely with the CEO, Client Engagement Manager and members of the Sales Engineering team to develop and present technical and creative solutions, provide accurate estimates, and serve as a resource for the Implementation Team after the sale is closed. This role requires flawless documentation and disciplined follow-through. Because our internal teams rely on accurate discovery and scoping, inconsistent documentation will directly impact project outcomes. Applicants must demonstrate a history of excelling in detail-oriented sales environments. This fast-paced position involves managing shifting priorities and reports directly to the Client Engagement Manager. • Intake and assess client needs to align with Kanopi Sales' quarterly strategic goals and industry focus., • Leverage Kanopi's Sales Checkpoints and Milestones process to skillfully qualify new leads and set opportunities up for success throughout the sales process., • Conduct continuous follow-up on active leads in the pipeline once qualified, overcoming technical and business objections of potential clients with ease and confidence., • Facilitate calls with key decision-makers, including in-depth needs assessments with technical, tactical, and financial decision-makers., • Accurately capture clients' essential requirements, business goals, KPIs, and assumptions for strategy, design, development, and support services., • Present Kanopi's solution to potential clients via targeted sales materials, proposals, and other related deliverables., • Maintain impeccable documentation within Teamwork, ensuring data, notes, and follow-up tasks are complete and accurate., • Accurately track outcomes and results for deals in HubSpot, • Take ownership of business development relationships with potential clients, working independently but in coordination with other members of the Sales Team., • Create new relationships that engage clients and project teams., • Work collaboratively with managers and other team members to brainstorm and develop sales tactics and presentations., • Construct pitch logistics and autonomously lead presentations to clients., • Meet or exceed revenue targets quarterly/annually., • Participate in the development of creative assets and other sales documents., • Facilitate the development of service agreementsfor support and build project opportunities, coordinating and collaborating with members of management and sales engineering teams skillfully to guarantee accuracy., • Ensure all project information handoffs meet internal documentation standards and provide full clarity for Sales Engineering and Implementation teams. Our Technology Stack Includes HubSpot, Slack, Teamwork, Gmail, Google Drive, LinkedIn Sales Navigator, ChatGPT, Claude, and Zoom. Ideally, you have worked with each of these software platforms, but it's not a dealbreaker if we have to train you on a new system – we know how quickly the communication, media, and productivity tools out there can change. We will gauge your success through actionable, measurable results, such as referrals converting to clients and your ability to manage multiple leads and projects simultaneously while managing your time wisely, and expertly prioritizing your tasks. This is a full-time, salary-based position (non-commissioned). We operate with a collaborative, team-focused model rather than individual commission structures. The starting salary for this role will fall within the range of $58,000.00 - $70,800.00 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada. We are looking for candidates who have… • Proven agency experience cultivating business and acquiring/growing clientele in the website, SaaS, or technology space., • Ability to work collaboratively and consistently., • Demonstrated passion for helping clients succeed., • Demonstrated experience in turning challenges into opportunities., • Presentation experience, demonstrating excellent written and verbal communication., • Experience and the desire to promote strong creative thinking., • Ability to work in a fast-paced environment., • Ability to be self-directed, a team player, and a fast learner., • Ability to communicate in an inclusive, supportive, and thoughtful manner., • Passion for the web and open source development., • Technical experience with websites or technical services is a bonus., • Preferred Qualifications/Experience:, • 3+ years of Drupal & WordPress website sales experience., • Past experience as a website sales representative or business development representative with B2B sales at a digital agency., • Experienced with HubSpot and TeamWork. In the spirit of transparency…this role is NOT a fit for you if: • You are a lone wolf salesperson who likes to have your own process, • You struggle with details, • You have not worked inside a remote digital agency environment, • You prefer selling products rather than consultative service engagements At Kanopi, we know that a diverse team makes us stronger, more creative, and more effective. We enthusiastically welcome applicants of all backgrounds, and we strongly encourage people of color, women, LGBTQ+ individuals, people with disabilities, and those from other underrepresented communities to apply. If you think this post was written just for you, here’s what to do next: • Use the ‘Apply for this Job’ button located toward the bottom of the page., • Fill out all required fields on the Application page., • Please upload a resume and cover letter (including your answer to the question below). About that cover letter… This is VERY important! We’d love to hear what makes you a great fit for this role - and be sure to include your answer to this question: What’s your favorite piece of technology, and why? We want to make sure we’re a great fit - for you and for us! Here’s what our process looks like: • Application review: We’ll take time to carefully review your application., • Initial questions: If we’d like to learn more, we’ll send a short set of questions to get to know you better., • Interviews: You’ll meet with several team members to chat about the role and your experience., • Skills assessments: You may be asked to complete some short tasks to show us how you approach your work., • Ongoing communication: We aim to follow up with every applicant. If you haven’t heard from us, feel free to reach out - we’re happy to connect. We’ll explain each step more fully as you move through the process. We're excited to get to know you! Please note - we try to make an effort to contact every applicant to let you know the status of your application, but we are human, so if you don’t hear from us, drop us a line! Kanopi Studios is committed to fostering an inclusive and accessible recruitment process. If you require accommodations at any stage of the application process, please let us know and we will work with you to meet your needs. Disclaimer Regarding the Use of AI: In the interest of fostering a fair and unbiased recruitment process, we utilize AI technology to assist in reviewing job applications. This includes anonymizing applications to mitigate potential bias and ensure a more equitable assessment of qualifications. Human oversight is applied to all decisions; we are committed to the continuous review and revision of our processes to ensure alignment with the fair treatment of applicants in addition to state, provincial, and federal law. We offer a comprehensive range of health, professional, remote workspace, and other fun benefits for all full time US and Canadian employees. For more information, see the benefits section of our careers page. This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by Kanopi Studios in accordance with applicable federal, state and local laws. No agencies, recruiters or overseas applicants (for consideration, applicants must live in the US or Canada).

We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels. This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect. The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment. Key Responsibilities • Handle inbound customer support inquiries via phone, email, and live chat, • Assist customers with warranty claims and general product or service inquiries, • Provide clear, professional, and empathetic customer support in both English and French, • Accurately document customer interactions and case updates, • Troubleshoot customer concerns and escalate issues when necessary, • Maintain strong service quality and response standards, • Collaborate with internal teams to ensure smooth customer experiences Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: • Windows 11 PC (Mac not supported), • 12–16 GB RAM, • Dual monitors, • Webcam, • Fibre internet with a wired connection, • Backup power solution, • Microsoft Teams / Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment. The process includes: • Resume review, • Prescreen questionnaire, • One-way video interview, • Live interview, • Client interview Please note: Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process. Requirements • Native or near-native fluency in English and French-Canadian, • Strong preference for candidates with an authentic Quebecois dialect, • Previous customer service or customer support experience required, • Experience handling phone, email, and chat support preferred, • Excellent verbal and written communication skills, • Strong listening and problem-solving abilities, • Comfortable working independently in a remote environment, • Reliable high-speed internet connection and professional remote work setup, • Ability to multitask and manage multiple customer interactions efficiently Preferred Qualifications • Experience with warranty claims or product support, • Experience working with North American customers, • Call center or contact center experience, • CRM or ticketing system experience

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have: As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by: Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms. Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV). Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time. Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs. Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space. Who you’ll work with: SVP of Customer Success Other Managers of Customer Success Leaders of Customer Support, Launch, and Sales Product Leaders Operations + Enablement Minimum requirements: Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector. Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth. Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients. Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams. Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate. Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines. Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus. Interview Process Recruiter Screen: 30-minute phone call to align on your background, what you're looking for, and answer any early questions Hiring Manager Interview: 45-minute video interview with the hiring manager to go deeper on your leadership experience, customer success knowledge, and management approach Case Study + Live Overview: A take-home exercise followed by a live presentation that gives you an opportunity to showcase your thinking, relevant experience, coaching approach, and communication style Cross-Functional Partner Interview: Video interview with key cross-functional partners focused on collaboration, communication style, and how you work across teams Final Round: Conversation with senior leadership to discuss vision, team fit, and long-term impact in the role Pay & Benefits: The estimated base salary range for this role is $125K-155K USD plus a generous equity pre-IPO equity package Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across APAC timezones. This role will follow a five-day schedule that includes one weekend day. For this position, we are looking to recruit someone in an Asia-Pacific time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$78,300 - $106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $21,382.40, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $319,480.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Senior Product Manager on the Cards team and help shape how small and midsize businesses issue, manage, and grow through card-based payments. BILL's Cards team sits at the heart of the company's highest-revenue product line, owning the full suite of card experiences that power corporate spend, accounts payable workflows for SMBs, their accountants, and the vendors who get paid through virtual card. Card issuance drives significant BILL revenue and payments volume today, and the team operates with startup speed inside a scaled fintech: high ownership, cross-functional by default, and outcome-focused at every step. In this role, you will own the product strategy and execution for BILL's AP card and virtual card issuance, covering SMB, commercial card and the virtual card instrument used across corporate spend, accounts payable and accounts receivable surfaces (credit, debit, and new products). You will work at the intersection of card domain expertise and product-led growth, partnering closely with Engineering, Design, CX, Operations, Marketing, and Sales to bring card products to customers, drive adoption, and grow usage over time. This is a role for someone who understands the card issuance stack, partner and network landscape, and unit economics of a card, knows how to build great experiences for diverse customer types across various channels of card payments, and wants to drive measurable customer delight and revenue outcomes through product. Responsibilities: • Own the end-to-end product strategy and roadmap for BILL's AP card and virtual card issuance, with a focus on driving card adoption, engagement, and revenue growth., • Define and evolve the card product for multiple customer segments: the SMB accounts payable user, the accountant managing a book of clients, and the virtual card supplier receiving payment., • Bring deep understanding of card issuance mechanics including auth, processing, BIN sponsorship, transaction settlement, unit economics, and partner ecosystems to influence how BILL configures and scales its card offerings across use cases and channels., • Own and execute the card issuance and experience roadmap, delivering reliability and resiliency across all payments surfaces while introducing new card product offerings that grow the business., • Identify and execute product-led growth opportunities that turn one-time card users into repeat, high-engagement customers, reducing reliance on manual activation and support., • Partner cross-functionally across Engineering, Design, CX, Ops, Marketing, and Sales to deliver card experiences that are intuitive, reliable, and differentiated in the SMB market., • Define success metrics for your areas, instrument the right tracking, and use data alongside qualitative customer insight to guide prioritization and validate outcomes., • Bring a hands-on AI mindset: fluent with AI-assisted tools for research, prioritization, and PRD writing, and capable of evaluating where AI capabilities can create durable product differentiation in the card and product development. We'd love to chat if you have: • 5+ years of product management experience owning payments or card products, with demonstrated ownership of both product strategy and execution in a fast-moving fintech or startup environment., • Hands-on experience with card issuance, virtual card, commercial card, corporate spend, or adjacent payments infrastructure, including working knowledge of card issuance, unit economics, and the partner relationships that make card products viable., • A track record of building product experiences that drive customer adoption and engagement, not just shipping features, with the ability to connect product decisions to revenue and retention outcomes., • Strong product sense and comfort operating with ambiguous data, defining your own success metrics, and making prioritization decisions without a fully mapped playbook., • Experience collaborating across a wide cross-functional surface including Engineering, Design, Operations, and Go-To-Market in a fast-moving environment. Desired Qualifications: • Experience with corporate spend, accounts payable workflows, or SMB card payments giving you context on how card products fit into how businesses actually manage spend., • Familiarity with card issuance platforms and partners, product-led growth principles, and experience applying them to financial products or multi-sided customer ecosystems. Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. #LI The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $142,000 - $170,400 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $120,700 - $144,800 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

View our much better version of this job spec on our careers page: _ * Location: We can currently only accept applications from candidates that are located and have long-term working rights in the US. Flexibility: We have office hubs in London and Boston, as well as no-office hubs in several European countries. We operate a _ that lets you work fully remotely from Day One even if you’re near an office hub. Salary: We benchmarked ca. $90,000 - $100,000 + 20% annual bonus (in 4x quarterly instalments based on performance targets) + equity at IC3 level in our _ for someone based in the US. Interviews: 3 stages totalling around 2.5 hours over 2 weeks, incl. a home task. Start date: As soon as you can start. Reporting to: Josephine Hanschke, Director of Customer Success. More info: The FAQ below, , our or ask talent@juro.com anything. Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech is on the rise, with Goldman Sachs estimating that _ with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity. ... We care about building a diverse team where everyone feels they belong. That’s why our and approach are designed with inclusivity in mind. Read more in our _. Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Every Juror finds their balance across our four core _ — we hire, develop and celebrate people who live them every day. On top of that, you have been part of a journey where: You’ve built 3+ years* of customer-facing experience. You’ve engaged senior stakeholders, including Director level and above, holding credible, value-led conversations. You’re confident consistently identifying and nurturing customer relationships across multiple accounts. You’re known for strong discovery and problem solving skills - you dig into what’s not working and take action to move things forward proactively. * What you did is more important than how long you did it. While this range is an orientation for you to understand the level of experience we’re looking for, we still want to hear from you if you think you have what it takes but don't quite meet this number. This job likely isn’t for you if: Rolling up your sleeves in an early‑stage, “build‑the‑playbook‑as‑we‑go” environment feels chaotic instead of energising. You're not comfortable with travel to meet customers in person — this role involves building relationships face-to-face, not just over Zoom. Working outside a rigid 9‑to‑5 window (to catch East & West Coast customers) sounds like more hassle than opportunity. Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible. Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world. We’re doing that by rebuilding contracts from the ground-up around a browser-native experience, augmenting workflows with powerful AI and enabling all teams to conduct contracting jobs faster than ever before. Read more about _. Check if they're answered on: Our extended job description for this role: _ Our company handbook: _ Our careers page: _ There, you'll find answers on topics such as career progression, inclusion & belonging, the interview process, benefits and more. Or reach talent@juro.com for anything.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team in Community Support is the team responsible for adopting the Agentic AI technologies to enable an intelligent, scalable and exceptional customer service experience. We are responsible for developing the Chat AI assistant, Voice AI Assistant and more! The team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities. A Typical Day: • Champion the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems, • Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products, • Learn and share the latest AI/ML technologies with the team. Your Expertise: • PhD or Master's degree w/ 6+ YOE in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field — or equivalent industry experience, • Hands-on expertise in LLM, including pretraining, fine-tuning (SFT, RLHF, GRPO), prompt engineering, RAG architectures, and LLM evaluation frameworks, • Experience building Agentic AI systems — including multi-agent orchestration, tool-use, planning, memory, and autonomous reasoning pipelines (e.g., ReAct, LangGraph, AutoGen, or similar), • Experience of shipping production-grade ML/AI systems at scale, with deep understanding of ML infrastructure, model serving, and MLOps best practices, • Excellent communication skills with the ability to collaborate effectively across Engineering, Product, and Design organizations Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Staff Product Marketing Manager on our Product Marketing team and own go-to-market for the integration stack and developer ecosystem that connects BILL's financial operations platform to the tools, systems, and workflows businesses already use. Our platform team builds the API surfaces, partner integrations, and emerging AI-driven capabilities that make it possible for SMBs and their finance teams to access BILL's payments, AP, and expense management capabilities wherever they work. This is not a supporting role. You'll own positioning, launches, and commercial outcomes for one of BILL's most strategically important growth vectors. You'll build the market insight and point of view that shapes what we build, develop the messaging that convinces developers to build on BILL rather than build their own financial infrastructure, and run the enablement that helps field teams close platform and embedded-finance deals. You'll operate with high autonomy, influence the product roadmap, and contribute the developer and partner perspective into BILL's broader platform narrative. The hundreds of thousands of SMBs who rely on BILL every day to pay vendors, manage employee spend, and automate their financial back office will feel the downstream impact of this work. Responsibilities: • Build a deep, defensible understanding of developer and buyer audiences across this ecosystem: their jobs-to-be-done, segmentation, and personas. Synthesize customer, competitor, and market signal into a clear point of view and introduce the persona-led practices that keep cross-functional teams grounded in market reality., • Serve as the voice of the market in product planning. Use your point of view to influence the quarterly and annual roadmap, weigh in on go/no-go and beta-exit decisions, and surface the market opportunities worth building toward., • Develop differentiated positioning and messaging for BILL's API, developer, and integration offerings. Tailor it to each audience, lead positioning work with cross-functional stakeholders, and maintain a living competitive view of how other developer ecosystems and embedded-finance players position themselves., • Own end-to-end go-to-market for new API capabilities, platform features, and partner integrations. Coordinate messaging, timing, channels, and cross-functional readiness across Product, Developer Relations, Marketing, and Sales. Define and track launch metrics including developer activation, time-to-first-call, integration attach, and partner-influenced pipeline., • Build the developer and integration marketing programs that attract, activate, and retain developers and customers across the funnel. Own the supply-side narrative for why partners build on BILL. Develop pricing and packaging points of view to share with the Pricing team., • Build repeatable, scalable sales enablement for the field: pitch narratives, battlecards, objection-handling guides, and discovery frameworks for platform and embedded-finance conversations, with segment-specific messaging for each buyer., • Run win/loss analysis on platform and partner deals and translate findings into sharper positioning. Partner with the accounting-firm channel so advisors can advocate for BILL's embedded capabilities. Own the commercial outcomes for the domain. We'd love to chat if you have: • 8+ years of B2B product marketing experience, including 3+ years marketing a platform, API, developer ecosystem, or embedded/infrastructure product., • Strong customer and market research instincts: the ability to synthesize qualitative and quantitative signal into a differentiated point of view, defend it with cross-functional partners, and use it to influence the product roadmap., • A track record of building and owning go-to-market programs for technical products with developer or platform-builder audiences, including end-to-end launches from brief through post-launch measurement., • Demonstrated ability to develop positioning and messaging that works across developer, technical buyer, finance buyer, and partner-channel audiences for the same underlying product., • Experience building sales enablement that field teams actually use, and a history of operating at a senior IC level: driving ambiguous initiatives and reconciling conflicting priorities without formal authority., • Background in fintech, payments, financial infrastructure, or enterprise software, with fluency in payment workflows, AP/AR processes, and financial-data compliance requirements. Desired Qualifications: • Direct experience marketing a two-sided platform or marketplace, covering both the developer or partner supply side and the end-customer demand side, including partner-influenced pipeline tracking., • Familiarity with AI-agent ecosystems and LLM tool integration, either as a marketer or hands-on practitioner, with a working understanding of how agentic workflows are reshaping software distribution., • Experience at a company distributing through embedded or API-first channels (embedded payments, banking-as-a-service, white-labeled infrastructure), or close proximity to accounting, ERP, or SMB financial-technology companies. Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $161,300 - $201,600 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $145,100 - $181,400 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $137,000 - $171,300 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Bonus Bilingual (Spanish-speaking) proficiency Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 class! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $48,000-$50,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Osmind is a public benefit corporation advancing psychiatry through technology, services, and real-world evidence. Our software and services are used by 1,000+ interventional psychiatry practices across the U.S., the largest network of its kind. Our platform also supports life sciences companies developing and scaling access to cutting-edge treatments. RevOps at Osmind owns the revenue architecture across the full customer journey — from first marketing touch through closed-won, onboarding, expansion, and retention. That journey runs across four distinct go-to-market motions: scaled SMB sales, mid-market sales-led with outbound, clinician customer engagement and upsell, and enterprise life sciences. Each has its own pipeline definitions, handoff logic, channels and conversion metrics. Keeping them clean, connected, and compounding is the core challenge. This role reports to the VP of Growth. You'll inherit a modern stack (HubSpot, ChiliPiper, Gong, Cargo, Unify, Lovable, DocuSign, Arrows, Pylon, Chameleon) and be expected to extend it with AI-native workflows from day one. We're looking for someone who brings GTM engineering instincts to every system they touch. You’re excited to build revenue systems on the frontier of what’s possible today - learning from the dynamically evolving best practices, applying them to Osmind’s needs and sharing your learnings with the broader team. You’ll have the AI tools you need to be successful, whether that’s Claude (chat, cowork or code), Cursor, Cargo, Zapier or Lovable. What success looks like in the first 6 months: The revenue engine runs end-to-end with clean handoffs at every stage, actionable intelligence flowing to the right people, and an orchestrated GTM that delivers an exceptional customer experience from acquisition through retention and expansion. You've built AI-powered infrastructure the GTM team runs on and shipped automations yourself that eliminated the highest-friction manual work. You know the revenue engine inside and out and have a clear point of view on where it goes next. Revenue architecture across four GTM motions Design and maintain the pipeline stages, routing logic, handoff workflows, and conversion metrics for each motion. Marketing, sales, implementation, customer success, support, finance, and leadership all run on this architecture. GTM systems administration Own and administer HubSpot (including Operations Hub), ChiliPiper, Gong, Cargo, Unify, DocuSign, Arrows, Pylon, Chameleon, and integrations between them. Maintain data integrity across the stack. Evaluate and integrate new tools as the stack evolves. AI-native operations and automation Build production-grade agentic workflows for data enrichment, lead routing, CRM hygiene, and reporting. Apply AI to surface insights and reduce manual overhead. Own the AI enrichment pipeline for outbound targeting. Stay current on the tooling landscape and bring recommendations proactively. Data enablement and reporting Build and maintain dashboards and reporting for leadership and Finance, including Metabase for BI and operational reporting. Drive attribution methodology across all four motions. Partner with Finance on forecasting models. Partner with Data team on all things modern data stack to support GTM and Finance use cases — while the Data team owns ETL (Fivetran), data models (dbt) and reverseETL (Census), you should understand how your data architecture decisions in the GTM stack impact this work and be able to PM the data activation and reporting use cases. And have an opinion on when to use the modern data stack architecture vs. the more AI-native options. Campaign and outbound operations Architect campaign infrastructure in lockstep with the growth team. Own outbound infrastructure: account prioritization, signal-based triggers, sequence tooling. • 30 days: Full working knowledge of all GTM systems, documented handoffs and workflows, prioritized backlog of gaps ranked by revenue impact, • 60 days: Highest-impact agentic workflows are live. Production-grade automation targeting the outbound enrichment pipeline and the most manual reporting processes, not prototypes., • 90 days: Outbound motion is scaling — account scoring, sequence infrastructure, and signal-based triggers running reliably and improving week-over-week, • 5–8 years in revenue operations, sales operations, or marketing operations in B2B SaaS, • Hands-on CRM administration depth — workflow logic, pipeline architecture, integrations; you've built things in it, not just used it, • Multi-motion GTM experience: designed and maintained 2+ distinct GTM motions with separate pipeline definitions and handoff workflows — you built the architecture, not inherited it, • AI-native execution: you reach for AI first; you've shipped production-grade automations using LLMs, not just experimented; you have opinions about where the tooling is going, • Technical execution depth: can build automations, troubleshoot API integrations, and audit data quality without a developer, • Data architecture rigor: precise about how systems connect, where data degrades, and how to fix it, • Strong cross-functional communication: translates between what sales needs, what marketing needs, and what the data actually says, • Early-stage startup experience in scaling Series A through C companies, • HIPAA-aware systems design: you understand what data can and can't flow where, and you factor that into how you build, • Comfortable building systems that will change — you document as you go and don't need processes to be stable before you can improve them, • Experience with HubSpot Operations Hub, Unify, Arrows, Pylon, or ChiliPiper, • Clay, Cargo, or AI enrichment pipeline experience, • Prior healthcare or life sciences vertical experience beyond HIPAA compliance, • For remote candidates: Pacific timezone preferred, • We also support in-person candidates based in San Francisco who are able to go into the office 2 days per week $139,230 - $167,987 a year Depending on experience. The reasonably estimated national salary range for this position is between $139,230 and $167,987 per year, plus an equity package for eligible employees. Actual compensation will be commensurate with the candidate’s experience and local cost of labor. In addition, Osmind offers a wide range of comprehensive and inclusive employee benefits, including healthcare, dental, vision, generous family leave, FSA/DCFSA, mental health benefits, a 401(k) plan, and flexible paid time off. Some candidates may see the list above and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed! We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, underrepresented people of color, LGBTQ+ people, veterans, and people with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications. As a Staff Engineer within the Polygon PoS engineering team, you’ll play a mission-critical role in evolving one of the most used networks in the Web3 ecosystem. Reporting to the SVP of Engineering, you will lead efforts to solve deep protocol-level challenges including scalability, state growth, and latency - setting the architectural direction for the future of Polygon PoS. This is a unique opportunity to work on Ethereum-aligned infrastructure that supports massive scale, collaborating with some of the most experienced protocol engineers in the space. You’ll be joining a lean, high-caliber team of 7 engineers and will be expected to lead by example - driving excellence in design, implementation, and collaboration. This role is ideal for someone with deep expertise in protocol design, and Golang development who is excited about building performant, resilient systems in a rapidly evolving space. Lead design and prototyping of long-term solutions to address scalability, latency, and state growth challenges on the Polygon PoS network. Drive architectural decisions across the PoS codebase, contributing to Geth, Cosmos SDK, or CometBFT-based systems as needed. Identify and resolve deep technical issues in protocol behavior, consensus, and state sync. Champion code quality, documentation, testing, and developer best practices across the team. Mentor and support engineers across the stack to elevate the overall engineering bar. Collaborate cross-functionally with protocol researchers, DevOps, security, and ecosystem teams to ship robust upgrades to the live network. 7+ years of backend or protocol engineering experience, with 2+ years in senior or staff-level roles. Deep experience working in Golang, ideally within distributed systems, consensus, or blockchain infrastructure. Experience contributing to or working with Ethereum clients (e.g., Geth) or Cosmos-based stacks (e.g., Cosmos SDK, CometBFT). Demonstrated ability to lead architecture, code quality, and complex system design in fast-paced engineering teams. Comfortable working asynchronously with distributed teams in EMEA, US East Coast, or adjacent time zones. Previous contributions to public blockchain protocols or open-source infrastructure. Familiarity with performance optimization tools and techniques in large-scale systems. Ability to communicate complex technical topics clearly across varied stakeholders. Passion for decentralized systems and aligning infrastructure to Ethereum’s values. The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees: Remote first global workforce Industry leading Medical, Dental and Vision health insurance* Company matching 401k with 3% match* $1,500 Home Office Set Up Allowance (life-time max) $75 Monthly internet or phone reimbursement Flexible Time Off Company issued laptop Egg freezing, mental health, and employee wellness benefits *In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific. *401k is for United States employees only Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. Learn More about Polygon Labs || | | | | |

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience. • Assist German-speaking customers through various channels, including phone, email, and live chat., • Support clients with their booking processes, modifications, and cancellations., • Troubleshoot any issues related to reservations and provide timely and effective solutions., • Document customer interactions and feedback in the company’s CRM system for quality assurance., • Collaborate with internal teams to resolve more complex customer issues efficiently., • Stay updated on promotions, policies, and services to provide accurate information to customers., • Fluency in German (both spoken and written), with English proficiency considered a plus., • Prior experience in customer service, especially in the travel or hospitality industry., • Outstanding communication skills and a customer-first attitude., • Strong problem-solving abilities and the capacity to handle complaints with empathy., • Familiarity with CRM systems and online booking platforms., • Willingness to relocate and adapt to the Greek work environment and culture., • Excellent organizational skills and the ability to manage multiple tasks in a fast-paced setting., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • You must be based in Seoul or Busan, South Korea, • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Korean ,Plus have a good level of English (B2+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

Full-Stack Builder • Product-Minded Engineer • Customer-Obsessed Problem Solver Overview: We’re looking for an AI Product Manager who blends the instincts of a product thinker with the execution chops of a strong engineer. This role is perfect for builders who thrive at the intersection of discovery, design, rapid prototyping, and shipping real customer-facing features. You’ll own problems end-to-end — from understanding the customer need to designing an elegant solution to shipping polished, reliable, AI-powered experiences. You won’t be confined to “product” or “engineering” boxes. You’ll do both. And you'll move fast. About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: • AI-Native at every level From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done. • Entrepreneurial velocity Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die. • Free-market rigor Ideas rise or fall on merit and results - no committees, no politics, no cap on upside. • Full-stack ownership You design, build, and run what you ship; accountability is a feature, not a bug. • Reward for contribution Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. • Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. • Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at. Nerdy’s shareholder letters below explain our latest products and strategy: • _ _ _ Qualifications: • Strong engineering skills in one or more areas: front-end, back-end, full-stack, systems, or similar., • Demonstrated ability to own a problem from concept through shipped solution., • Experience building software products, internal tools, prototypes, or applications., • Comfort working across product and engineering boundaries — writing specs, designing workflows, and building the solution., • Experience using AI tools to accelerate development (e.g., chat-based coding assistants, automation tools, rapid prototyping tools)., • Excellent communication skills across cross-functional teams., • A customer-obsessed mindset — grounding decisions in user needs, outcomes, and real behavior., • Ability to move quickly, make sound tradeoffs, and iterate based on evidence., • Familiarity with cloud environments (any major provider)., • Comfort analyzing data, defining success metrics, and interpreting signals to guide product improvements., • Experience working in fast-paced, highly iterative environments. Responsibilities: • Identify and deeply understand customer problems through data, feedback, and direct observation., • Define AI-powered features or improvements, including writing crisp problem statements, user flows, and success criteria., • Prototype and build end-to-end solutions, spanning front-end, back-end, and AI-powered logic., • Integrate AI into products thoughtfully, prioritizing user value and reliable outcomes over novelty., • Collaborate closely with product, design, and engineering to deliver high-quality features quickly., • Own quality and performance, ensuring what you ship is fast, reliable, and delightful., • Set up measurement and feedback loops to continuously improve features., • Operate like an owner, accountable for the impact of what you build. Unleash Your Potential at Nerdy: At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative: • Competitive Compensation & Advancement: Market-leading salary paired with clear promotion pathways and equity (RSUs) - become an owner in our success., • Retirement Made Simple: 401(k) plan with company match and immediate vesting., • A Remote-First Culture: We embrace flexibility across time zones and working styles to attract top talent and meet learners where they are., • Flexible Time Off: Recharge on your terms, ensuring maximum productivity., • Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services., • Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow., • You’re Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family. The Bottom Line: If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

We are looking for a Customer Success Manager for Thailand BASED and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Thai ,Plus have a good level of English (B1+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Mercier Consultancy is excited to offer a unique opportunity for a Dutch Speaking Client Support Specialist to join our vibrant team in Greece! This role not only allows you to provide exceptional support to our Dutch-speaking clients but also comes with paid relocation to beautiful Greece. In this position, you will be the first point of contact for clients, ensuring their inquiries are addressed effectively and efficiently. As a Client Support Specialist, you will engage with clients to troubleshoot issues, provide detailed product information, and facilitate smooth communication. We are looking for dedicated individuals who are passionate about customer service and who are eager to embrace a new life in Greece. • Assist Dutch-speaking clients through multiple communication channels, including phone, email, and live chat, • Resolve client inquiries and provide comprehensive knowledge about our products and services, • Maintain detailed records of client interactions in our CRM system, • Collaborate with internal teams to ensure timely resolution of complex client issues, • Educate clients on how to maximize their use of our products, • Gather and convey client feedback to drive continuous improvements in our services, • Promote a positive and professional image of Mercier Consultancy during every interaction, • Fluency in Dutch and English, both written and spoken, • Strong communication and relationship-building skills, • Prior experience in customer service or a similar role is preferred, • Excellent problem-solving abilities and attention to detail, • Willingness to relocate to Greece, with all relocation expenses covered, • Client-oriented mindset with a commitment to delivering exceptional service, • Familiarity with customer support tools and software is a plus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training And More...

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Senior Product Manager on the Developer Ecosystem & Partner Platform team. We create the building blocks that let partners and developers extend BILL—reliable APIs, intuitive integration paths, and a cohesive end‑to‑end developer experience. In this highly technical, cross‑functional role, you’ll shape platform capabilities that enable direct developers, app publishers, and embedded partners to integrate, build, and scale with confidence. You’ll collaborate closely with engineering and partner‑facing teams to deliver platform features that are easy to adopt and built for scale. Your work will power real customer use cases across BILL’s product surface area and accelerate ecosystem growth—so developers can spend less time on plumbing and more time creating value. Responsibilities: Drive execution of core Developer Platform initiatives that enable efficient partner and developer integrations. Define, prioritize, and deliver a clear roadmap for APIs, integration workflows, and platform capabilities that support a growing ecosystem. Partner with engineering and adjacent BILL product teams to ship high‑quality, scalable platform features. Gather, synthesize, and translate feedback from developers, partners, and internal stakeholders into crisp product requirements and user stories. Elevate the end‑to‑end developer experience—APIs, documentation, onboarding, and integration tooling—in close collaboration with technical writers. Use data, instrumentation, and qualitative insights to measure outcomes and continuously iterate on platform usability and reliability. We’d love to chat if you have: Product management experience building developer platforms, APIs, or partner ecosystems. Strong technical fluency and a history of working closely with engineers. A customer‑ and partner‑centric mindset with a passion for enabling others to succeed. Excellent communication skills and a track record of effective cross‑functional collaboration. Proven ability to deliver results in fast‑paced, ambiguous environments. Desired Qualifications: Experience improving API developer experience (DX), documentation systems, and onboarding flows. Background working with embedded partners or third‑party app marketplaces. Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. #LI The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $142,000 - $170,400 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $120,700 - $144,800 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

Who is Aiwyn and what do we do? Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, we’re one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology—and we’re doing it with world-class people, processes, and products. To learn more, visit our _ This role: As part of our Customer Support team, you’ll provide front-line product support to users, troubleshoot software issues, and ensure customer satisfaction by resolving technical problems efficiently. You’ll develop a deep understanding of the company's software products to guide users, offer product training, and escalate complex issues to the engineering team when necessary. Working within our three-tiered support structure, you’ll work closely with other support teammates, customer implementations and success, and software developers in order to drive positive outcomes for our customers. How We Investigate Issues: Investigations often require deep technical analysis across multiple systems, including database queries, user session replays, and network-level logs. The role involves tracing data from source systems through integrations into Aiwyn’s platform, analyzing transaction flows, and diagnosing issues related to DNS, mail servers, and third-party integrations such as practice management systems, SafeSend, and Outlook. Key Responsibilities: Provide expert technical support to customers via support ticket, live chat, and phone, troubleshooting software issues and ensuring a seamless user experience. Assist in the setup, configuration, and optimization of our software for new and existing customers. Collaborate closely with our development and product teams to identify, report, and resolve software bugs or feature requests. Offer training and guidance to customers on best practices for using our software, via email, chat and virtual meetings. Manage and prioritize support tickets, ensuring timely and accurate resolutions. Contribute to the development of support documentation, FAQs, and knowledge base articles. Qualifications: 1-2 years of experience in a technical support, customer support, or technical-adjacent role or completion of a technical bootcamp or equivalent training Excellent problem-solving skills with a proactive approach to troubleshooting. Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical users. Ability to adapt quickly and manage multiple tasks in a fast-paced, evolving environment. Experience with structured query language (SQL) Strong process-oriented mindset with a focus on continuous improvement and operational efficiency Appreciation for data integrity, with a commitment to maintaining clean, accurate, and well-documented records by following established processes Preferred experience: Familiarity with SaaS platforms and cloud-based software solutions. Experience with customer relationship management (CRM) systems including Zendesk and JIRA. Strong understanding of accounting principles and experience with accounting or accounts receivable software. Benefits and Perks: The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Learn more about Aiwyn: _ _ Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: _