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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Cynet Health is seeking an experienced Pediatric Cardiovascular Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Memphis, TN. Shift: 3x12 hr nights Start Date: 07/27/2026 Duration: 13 weeks Pay: $2303 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Job Description 1099 Contractor Position Location: Memphis, TN (and surrounding areas) About Proof Technology Proof is a leading nationwide legal services company. We connect independent process servers with firms and individuals seeking their services. Proof is seeking Process Servers to join its network of independent contractors to deliver legal documents in your area. Set your own schedule and determine your workload. Claim the work you want to complete and track your earnings using an industry-leading mobile app. Proof provides support through a dedicated operational specialist with every serve! Benefits of Partnering with Proof Scheduling: Work when it suits you, and take on as much or as little as you prefer. Location: Set your own service area and claim jobs via the Proof app. Technology: Use our app to accept work, track your earnings, and live chat with clients and Proof representatives. How to Apply Sign up in minutes and start earning within days. You can apply to join the network as an independent Process Server directly on the Proof website or Mobile App. The sign-up process requires you to enter information such as your name, insurance, and driver's license number. You will also need to verify your identity and complete a quick background check. https://www.proofserve.com/become-a-process-server Requirements Certification: You must be a Licensed, Registered, or Certified Process Server if your state or county laws require it. Must have a valid drivers license. Technical Skills: Proficient with iPhone/iPad or Android devices and capable of using a mobile app. Document Handling: Ability to scan and print documents. Free printing services are available via FedEx. Experience: Prior experience in process serving or a related field (law enforcement, private investigations, etc.) is required, as Proof is not an employer and does not provide training. National Association of Professional Process Servers (NAPPS) membership is preferred. Partner with Proof and take control of your schedule while providing essential services in the legal industry. Apply today to join other respected, independent Process Servers accepting work through the Proof platform. Job Type: Contract Work Location: Memphis, TN E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters #LI-DNI

Job Description Are you a purpose driven and looking to make a difference in Memphis? Friends For All is looking to add to our team! Why Friends For All: For more than three decades, Friends For All (formerly Friends For Life) has been preventing the spread of HIV and helping those affected by HIV/AIDS live well. Our holistic, client-centered approach provides a variety of services coordinated through one centralized model. We strive to address the roots of need—including stigma and inequality—to improve health and wellness for everyone we serve. Our goal is to eliminate new transmissions of HIV in Memphis and the Mid-South and empower those living with HIV to become their healthiest, happiest selves. What is in it for you: • A commitment to work-life balance with: (up to 38 Days Off), • 12 accrued vacation days per year, • 12 accrued sick days per year, • 14 paid holidays, including Your Birthday!, • Flex Schedule may be available based on position after introductory period, • Employer-sponsored health, dental, and vision insurance with two PPO medical and Dental plans. Costs for employee per pay period (bi-weekly), • BCBS PPO Plans, • PPO Gold premium = $86.56, • PPO Platinum premium = $214.62, • Dental Plans, • PPO Low = $1.14, • PPO High = $5.81, • Vision premium = $1.41, • 401k program with up to 3% employer match starting immediately, • Employer-paid basic life insurance valued at $50,000, • Employer-paid Short-term disability, • Voluntary Life and AD&D, Long-term disability, • Flexible Spending Accounts for healthcare and dependent care, • Student Loan Forgiveness Programs, • Employee Assistance Program with in person counseling options To Learn More about Working at FFA: Go to https://www.friendsforall.org/careers Compensation: Friends For All believes in compensating our employees fairly and we look at both internal and external salary analysis. The range listed is an estimate as it looks at the total compensation package as well as factors such as skill sets, training, education and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range as this gives the employee a chance to grow into the role. Housing Manager JOB TITLE: Housing Manager EXEMPT (Salaried) or NON EXEMPT(Hourly): Exempt DEPARTMENT: Client Services STATUS: Full-Time REPORTS TO: Director of Housing & Data Administration REGULAR HOURS: 39 JD REVISION DATE: 05/09/2025 SUMMARY: The Housing Manager oversees all housing-related operations at Friends For All Corporation, including landlord contracts, leases, and rent payments for TBRA, Master Leasing, and TBRA HOME programs. They directly supervise Housing Specialists to ensure effective service delivery. The role also includes managing the STRMU (Short-Term Rent, Mortgage, and Utility assistance) program. Key responsibilities involve evaluating applicant eligibility, approving or denying cases, and ensuring compliance with program requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Oversee day-to-day operations of the TBRA, Master Leasing, TBRA HOME, and the STRMU Housing programs., • Ensure execution and compliance of all housing contracts between tenants and landlords., • Monitor expenditures and manage Housing program budgets in coordination with the Director of Housing., • Calculate and verify rent and subsidy amounts in accordance with grant standards., • Maintain a personal caseload of no more than 20% of total Housing clients and up to 25% of Short-Term Housing clients., • Monitor tenant rent payments and maintain documentation of landlord property ownership., • Review housing program contracts periodically for compliance., • Determine program and financial eligibility for housing programs., • Issue vouchers and Rental Unit Approvals (RUAs) per HOPWA guidelines., • Facilitate re-certifications and manage recertifications for assigned tenants., • Respond to client inquiries, complaints, and provide program updates., • Ensure staff are equipped and delegated to provide accurate, timely information to walk-in clients regarding Property Management, and the STRMU programs., • Refer clients to appropriate internal and external supportive services. ADDITIONAL DUTIES AND RESPONSIBILITIES: • Regular and predictable attendance is required, • Return all calls, emails and text in a timely manner., • Participate in weekly or biweekly coaching sessions with supervisor, • Complete Performance Reviews and SMART GOALS, • Participate in All Staff Meetings and In-Service Days, • May need to travel in personal vehicle to meet staff, clients, or community partners at FFA locations or at other locations to meet the needs of the position, • Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. SUPERVISORY RESPONSIBILITIES: • Directly supervise Housing Specialists, Property Management staff, and Lead roles to ensure all program requirements are met., • Select, train, and manage support team as applicable., • Work with HR on recruiting, onboarding, performance management, development, employee relations, and off-boarding., • Participate in required Manager Training and weekly coaching sessions with supervisor., • Maintain professional relationships and uphold confidentiality., • Train and manage staff on Housing Process flows, including client/landlord orientation, referral processes, and application reviews., • Conduct ongoing staff trainings to ensure adherence to current grant cycle requirements, SOPs, and customer service standards., • Implement weekly coaching sessions and professional development plans; provide signed written staffing sheets weekly., • Assign and track Property Management and STRMU referrals and applications., • Review and sign approval/denial letters and staff all cases within 2 days of application receipt., • Maintain and regularly update Standard Operating Procedures (SOPs) for Supportive Housing programs., • Maintain tracking systems for units, inspections, recertifications, subsidies, and maintenance., • Ensure program budget and grant scope of services are monitored, executed, and compliant with expenditure and program goals., • Submit and track inspection requests; ensure timely communication with inspectors and landlords and coordinate repairs as needed., • Oversee and perform (or delegate) HQS inspections, including in Arkansas and Mississippi service areas, in accordance with protocol., • Complete routine quality audits to ensure timely and accurate data entry across all databases., • Coordinate with internal and external audit teams to ensure compliance and support smooth audit processes., • Analyze and resolve challenges affecting client care and staff productivity; develop and implement improvement strategies., • Ensure all staff adhere to company policy, safety protocols, infection control practices, and ethical standards., • Ensure adherence to customer service policies and procedures to ensure a consistent and high-quality experience for patients, clients, and stakeholders., • Submit monthly and quarterly reports by the 5th day of each respective period., • Submit annual reports by the 15th day of the month following the end of the program year. CUSTOMER SERVICE RESPONSIBILITIES: • Provide direct courteous, professional and timely assistance to staff, clients and community partners via phone, email, chat or in person., • Exhibit excellent verbal and written communication skills tailored to diverse customer needs., • Demonstrate empathy and patience when interacting with customers to foster trust and loyalty., • Use critical thinking and creativity to find effective solutions to data management issues., • Collaborate closely with other departments to address client data requirements and reporting needs effectively., • Assist in training new team members and sharing best practices for your assigned programs and other assigned data systems., • Meet or exceed the Friends Way approach to customer service for both internal and external encounters., • Proactively identify areas for improvement in process and workflows and suggest solutions when necessary. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • Bachelor level degree in a health or human services related discipline preferred, not required., • Two years of full-time professional case management in a public service agency., • Experience working with persons with HIV/AIDS preferred., • Good strategic/critical thinker, self-starter, goal-oriented., • Excellent verbal and written communications., • Ability to operate with purpose, urgency and accuracy in a fast-paced, deadline-driven environment -- with particular attention to detail and organization., • Ability to work with a diverse client population., • Strong relationship-builder both with team and clients (internal and external) ., • Ability to follow verbal and written instructions., • Computer skills: ability to efficiently navigate the Internet and input data into applicable systems; familiarity with MS Office 365, especially Outlook and SharePoint, Adobe, TEAMs, and Zoom., • Ability to define problems, collect data, establish facts, and draw valid conclusions., • Maintain confidential information and adhere to all Friends For All policies and procedures regarding sharing of financial information and Protected Health Information (PHI). CERTIFICATES, LICENSES, REGISTRATIONS: • Must have a valid State Driver’s License, provide proof of automobile insurance coverage to employer at all times and have an automobile to be used daily. WORK ENVIRONMENT: We are a mission driven organization made up of people committed to cultivating growth and learning. We believe in providing care for all our clients while providing a welcoming, balanced environment for all our employees. By joining our team, you are joining a group of community-focused professionals who connect people with care. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Must be sensitive to the culturally and racially diverse nature of clients, patients, employees, and visitors., • Must be able to interact with everyone in a friendly, helpful manner., • Embodies FFA Values:, • Equity and Acceptance, • Trailblazing, Creative and Fearless, • Joy and Fun, • Collaboration and Teamwork, • Service, • Awareness ADA SPECIFICATIONS: Physical and cognitive demands that must be met in order to successfully complete the essential functions of the job. Reasonable accommodations may be made to enable individuals’ disabilities to perform the essential functions unless the accommodation would impose an undue hardship on the organization. • Requires ability to speak audibly and listen actively., • Requires ability to use computers, telephones and other office equipment., • Requires ability to sit for extended periods., • May require occasional bending and lifting up to 25 pounds., • May require periodic local travel. OSHA CATEGORY: This position performs tasks that may involve exposure to blood, body fluids, or tissues. Training will be provided per Standard Operating Procedure for your area of operation. All FFA employees are offered the opportunity to receive the Hepatitis B vaccination series. COMMENTS: This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time. Friends For All is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Mercier Consultancy MD is excited to announce a unique opportunity for a Dutch Speaking Customer Service Advisor who is ready to relocate to the stunning landscapes of Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture. As a part of our dedicated team, you will provide exceptional customer support to Dutch-speaking clients, ensuring their experience is smooth and enjoyable. This position comes with the chance to develop your career in a dynamic environment while enjoying the Mediterranean lifestyle. • Respond to inquiries from Dutch-speaking customers through various communication channels, including phone, email, and live chat., • Deliver outstanding service by resolving issues and answering questions with professionalism and enthusiasm., • Accurately document customer interactions to improve service quality and internal processes., • Collaborate with other team members to share best practices and enhance overall customer satisfaction., • Engage in training programs to continuously develop your skills and product knowledge., • Fluency in Dutch (verbal and written) is essential; proficiency in English will be beneficial., • Customer service experience is preferred but not mandatory; we value a positive attitude and readiness to learn., • Exceptional communication skills with a focus on customer satisfaction., • Flexibility and willingness to relocate to Greece, embracing a new lifestyle and culture., • A collaborative spirit with an ability to work independently when needed., • Familiarity with CRM software and the ability to navigate technology efficiently., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • 2 Extra Salaries Per Year, • Health Insurance, • And Much More...

About SewerAI Corporation SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth. The Customer Support Technician II is an entry-level technical support role responsible for assisting customers with day-to-day use of SewerAI’s SaaS platforms, PIONEER and AutoCode. This role focuses on resolving common technical issues, answering product usage questions, and ensuring customers receive timely, accurate support. As part of the Customer Enablement organization, this role works closely with Support, Product, Engineering, and Professional Services teams to triage issues, follow established troubleshooting processes, and escalate more complex problems with clear documentation and context. The ideal candidate is detail-oriented, curious, and comfortable communicating with customers while learning new technical systems. Reports to: Director of Customer Enablement Bay Area candidates will be prioritized. Candidates local to the Bay Area should expect a hybrid schedule based out of our Walnut Creek, CA location. We are open to remote candidates as well (depending on experience and role fit). Respond to customer support requests via Pylon, Slack, in-app chat, and email. Diagnose and resolve common, documented issues related to: User access and permissions Platform usage and workflows Data visibility or expected system outputs Follow established troubleshooting guides and support playbooks. Clearly communicate findings, next steps, and resolutions to customers. Accurately classify and document incoming support requests. Escalate issues to Engineering, Product, or Professional Services with clear summaries, relevant context, and reproduction details when available. Track escalated issues and communicate status updates back to customers. Use and contribute to internal and customer-facing documentation, including FAQs and troubleshooting guides. Identify recurring issues and flag documentation or process gaps to the team. Maintain clean, well-documented tickets that support efficient collaboration. Meet defined first response time (FRT) and resolution SLAs. Deliver professional, clear, and customer-focused support interactions. Support overall team goals for customer satisfaction and ticket backlog health. 2–4 years of experience in technical support, SaaS support, IT helpdesk, or a related role. Strong written communication skills and attention to detail. Comfort working in ticketing systems and real-time support environments. Ability to learn technical products, workflows, and tools quickly. Experience with ticketing platforms such as Pylon, Zendesk, Jira, or similar. Basic familiarity with software troubleshooting, data concepts, APIs, or technical workflows. Exposure to SaaS products serving operational or technical users. 2-4 years of experience in the Underground Infrastructure Industry Compensation: $82,000 base salary + up to $93,000 OTE Base pay may be higher for candidates who live in the Bay Area, in alignment with location-based compensation practices and state-specific pay transparency requirements. Actual compensation will be determined based on job-related skills, experience, and location. Benefits include: Medical, Dental, Vision, Basic Life, 401(k), and more Unlimited PTO Tools you need to get the job done Competitive salary and potential equity-based remuneration Budget for courses, books, conferences—your development is important to us _ SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. All your information will be kept confidential according to EEO guidelines.

Product Engineer High level stuff you might be filtering against 🔍Location: Remote (CT/ET Timezone). Collaborating with teams on the West Coast and in Europe, alongside building out a new hub in Chicago.Type: Full-timeSalary: Location dependent. As a guide, our current range across all levels is $130k-$190k. We are open to negotiation as we recognise there are different situations, but these are our general guardrails. What I am looking for👋 Hi, I’m _, Chief Technology Officer at Zen Educate and I’m looking for engineers who can make an impact on the real world problem of education staffing, and do it through engineering excellence. Every place has its own understanding of what engineering excellence looks like (sometimes written down, sometimes not). Here’s what it means to me and Zen: • Valuing real world outcomes and shared learning over output• Product thinking over pure tech - start with the problem, ship quickly and iterate. • Team success and sustainability over individual heroics. We are a small, but mighty team and so every engineer has the opportunity to make an outsized impact and put their stamp on what excellence looks like in practice. What do I mean by “small”? Today we have 25 Product Engineers working in small dynamic teams across the Zen product. We recognise the world is not static - “what got us here, won’t get us there” - so we look for curiosity, adaptability and proactiveness as fundamental traits. The engineers I see be the most successful are those who focus on solving problems, look to help others and just happen to typically leverage technology to do so. This role is particularly exciting because you’ll be one of Zen’s first Product Engineers in the US, where we’re enjoying rapid growth. You’ll thrive in this role if you’re someone who can build relationships quickly, take ownership of problems end-to-end and help grow a team around you 💪 What we are building and whyGetting the right teacher into the right school at the right time is a crucial problem to solve, both for education outcomes for children and for the sustainability of an industry that spends billions on this. Today the platform we are building supports internal operations teams on filling roles, educators on finding roles via our mobile app and schools on getting educators in for both short-term and long-term roles. The more we develop the platform (and the ability to self-serve in the marketplace), the more efficient the whole process becomes, which means more money going back to educators and into classrooms (over $65 million globally since 2017). We are well established in the UK and growing at a phenomenal rate in the US 🚀What we need now is to reach the next level in how we build our platform to support this growth. That’s where you come in 😉 What the role looks like in practiceII’ve written a bunch of words above that I hope capture your interest and excitement ✨. But what really matters is what reality looks like and the best people to share that are the existing engineers on the team. So here are a few glimpses from your potential peers of some of what they have done in a week: “I picked up an AI teacher qualification project that started out quite loosely defined, with no clear owner or scope. I spent time aligning with Product and Ops to clarify what problem we were solving, shaped an initial approach, and started delivering iterative improvements so we could test value quickly. Along the way I helped reset direction when momentum dipped.” - Arindam "I spent the week working on a major overhaul of our permissions system — moving away from hardcoded roles towards something granular and scoped per school, network, and unit. I also wired up audit logging around sensitive actions so we have proper traceability in production, and built out an admin UI so non-engineers can manage roles and permissions without needing to come to us." - João “I spent the week creating a foundational _ configuration for our monorepo to help us use AI more effectively when building product and writing code. I worked alongside the AI working group to support some of the bottlenecks we’ve been seeing in our development process, and made the setup clear and practical so other engineers could start using it straight away.” - Eimi “I implemented backend and frontend MixPanel events for crucial workflows to better understand how users interact with our product and what we can improve on." - Georgi “I spent the week upgrading our React Native app to the latest Expo SDK. This meant updating dependencies, fixing compatibility issues, and resolving build and runtime problems to keep everything stable. The upgrade puts us on a supported version, reduces future maintenance risk, and gives us access to new tools that will help us ship features faster.”- Ethan “I spent time this week improving the anonymisation logic in Ditto - our internal tool for cloning production databases safely for development. I also put together the weekly DevEx metrics for the Product and Tech team, covering things like CI pass rates and deployment frequency. Then towards the end of the week I did some work addressing minor vulnerabilities that were found from our monthly red-teaming with CovertSwarm.” - Jai What you might like or dislike Every place makes tradeoffs based on what they value and where they are in their journey ⚖️. Here’s a list of things you might find useful in figuring out if this is the right role for you. If we end up chatting, feel free to dig deeper into any of them. Note that some of these are recent changes in our approach and may be “work in progress” when you join. 💻 How We Work_ tech for the obvious, experimentation for the rest. Our core is Ruby on Rails, React, React Native, running on Heroku + Cloudflare etc. But we have also evaluated Amazon Personalise as a candidate for our matching system and spiked out our own AI powered knowledge-base as well as investigating AI for bug triaging. Process serves performance. We work in a Mission-based setup where teams form around outcomes not org charts, unnecessary process or following rules. That means you won't be stuck in a lane - you'll work across different parts of the business based on your strengths and interests. Greater performance gives greater freedom - think “Master your instrument, master the music, and then forget all that and just play.” Engineers as problem shapers (not ticket takers). You’ll thrive here if you want to shape problems, not just deliver tickets. Our Product Managers and Designers are partners you pull on for leverage rather than task givers who hide the users away. And we’ll encourage you to propose (and lead) Missions that propel the business forward. Daily shipping culture. We ship regularly and want to get even better at it. We are investing in this and welcome those who’ll help us start smaller and iterate faster. 🌱 Growth & ProgressionChoose your own career path. We care more about impact and learning than rigid competency grids. This means greater flexibility in what progression looks like, but requires you to build an understanding of what we value from guiding principles and shared real-world examples. Your manager is a partner, not a supervisor. You'll have a manager, but they won't be directing your every move. Expect them to help you think through hard problems, offer perspective, and provide nudges to help you grow - not to tell you what to do or check your work. That means you'll need to take ownership of your own progress and speak up when you need unblocking. Few Titles, infinite Levels. We use Levels instead of Titles to show growth in a Role. You won’t see titles like Associate, Senior, or Staff here. Instead, you can grow continuously by getting better at your current role - e.g. working faster, safer, and more independently. Changing roles is possible too, but depends on business needs, since different roles aim for different business outcomes and typically use different skills. Investment over reward as a mindset. Level changes are tightly coupled to compensation changes. Confidence in a Level change is based on sustainably doing great work at your current level. We think it is fairer to invest in what you do next, rather than reward you doing the next Level first for free! 💸 CompensationMarket reality. Compensation is based on your competitiveness in your local hiring market (note that’s not just where you live). We don’t believe anyone has found a great solution to global compensation, so we aim instead to be clear and equitable in how we do it. Solid, but not flashy compensation. We pay decently, but we won’t beat out companies with deeper pockets (yet!). Think long term investment. If you are in a place where you need to prioritise immediate financial gain then this probably isn’t the right time to join us. 🤝 Team Culture & CollaborationDistributed engineering team. Solid communication skills and async habits are key to be effective. You’ll find strong connection here, but not through engineering getting together in-person. If you like the buzz of working near others you are welcome to work from one of our offices, but there won’t be many engineers there on any given day. There will be lots of frontline teams in-office though providing a fast way to build context on problems to solve by seeing them firsthand. We believe in impact and measurable outcomes, alongside shared learning. If your work moves the needle or teaches us something meaningful then that’s a win. If not, then we’ll want to understand why. Balanced, sustainable work. Long hours are not a badge of honour - they are an indication something isn’t working well. We value a sustainable pace and healthy teams. Diversity is good in some ways and lacking in others. You might be the first of something here. That matters and we’ll support appropriately if you are. How we hireHire fast, fix fast. Hiring today is...not great, with most companies being too cautious and taking too long to make a decision 😦. We move quicker - our ideal is: apply Monday, offer by Friday. Then we invest heavily in the most important part - your onboarding. We ensure you are setup for success, with clear direction, experience of different parts of the product and shipping to production within days.Whilst fast doesn’t mean frivolous, it does slightly increase the risk that you or we made a mistake. So we include regular check-ins during onboarding to make sure expectations match reality. If either side feels something is off then we try to fix it fast. And sometimes that will mean saying “let’s not carry on” with respect. Real talk. We believe in being direct and authentic. We’ll share the good, the messy and the challenges. We recognise we won’t have all the answers, still have much to learn, and that’s all part of the fun of this wild ride 🚀. We expect the same from you - after all we are just a bunch of humans trying to do great work together. Mindset, not tools. We hire for how you think and create leverage, not what specific tools you’ve used before. To us, experience is just another tool - it is only valuable through how you leverage it. Curiosity, adaptability, product thinking - those are the durable qualities in a changing world. And we value different opinions, so ensure you share yours - have a point of view, maybe debate a little and we will respect that.\ Always open to great people We are always hiring and happy to chat even if the timing isn’t quite right. That’s why you might see this job post open for a long time. We are not collecting resumes or doing stealth market research, we just believe in the power of serendipity. To make that more transparent - right now we have a clear need for at least 4 more engineers in the team. Okay, so what will the actual process look like? 👀• Recruiter quick chat. Our recruiter will check you are human, can communicate effectively and cover some of the basics like compensation, benefits and availability.• Technical expertise. We will do a paired session with a twist - we will be the ones sharing our screen and writing the code. So come prepared to ask questions, drive progress with another engineer and dig through an ambiguous past problem in our codebase.• Product thinking. Chat to either our CPO, Dan, or a Product Manager about how you’ve demonstrated a product mindset in the past. Or if you haven’t had opportunity to do that, tell us why and what you’d do differently with us. • Role chat. This will be with me and our Senior Engineering Manager, Sean. I’ll be wanting to understand how you think and approach the role and engineering excellence, and Sean will give you some insight about what it’s like to be a Product Engineer at Zen. I’ll start by asking you the question you include in your application. And I’ll want to dig into your answers so that this becomes more of a conversation and shared exploration than a Q&A session 😃. After the recruiter chat, the remaining sessions can happen in any order and as quickly as our schedules can align. You could do them all in a day if you want or spread them out a bit. Once interviewers have shared their feedback from each session we do an internal debrief - that’s where we discuss what we are excited about you for in the role, any challenges we see and whether we think we can mitigate them at this time. From there we will make a decision and either proceed to offer or tell you that we not offering. We believe feedback is important, but also know not everyone wants it - so we don’t share it by default. If you’d like feedback after the process, just let us know. Note that we’ll frame the feedback from our perspective of why we did or did not have the confidence rather than as a commentary on you. Interested? Let’s go!If you read all of the above and are excited (maybe even a little nervous) about the opportunity and how we work then I recommend applying now! If you skipped or skimmed the above, feel free to apply anyway but you’re missing a bunch of useful information that could streamline the process for you 😉

Join the Newstel Talent Pool – Multilingual Customer Service Agents At Newstel Portugal, we’re building a Talent Pool of skilled virtual Customer Service Agents who are fluent in English plus one of the following languages: • Portuguese, • Spanish, • Italian, • German, • Dutch, • Swedish, • Danish This is not for a current opening, but by joining our Talent Pool you’ll be the first to hear about exciting future opportunities. Why Join Our Talent Pool? • Be considered early for upcoming roles across our expanding international projects., • Flexible work options:, • Fully remote across Portugal, • Access to modern offices near Lisbon and Faro, • Become part of a multilingual, innovative, and people-focused team supporting global e-commerce clients. What We’re Looking For • Fluency in English plus one of the listed languages., • A minimum of 1 year’s experience in virtual customer service., • Ideally, experience across multiple channels: voice, email, and live chat., • Strong communication skills, empathy, and a passion for delivering excellent service. What’s Next? By applying, you’re expressing interest in joining our Talent Pool. When roles become available that match your profile, you’ll be contacted directly by our recruitment team. Ready to connect with future opportunities at Newstel Portugal? Apply now and become part of our growing international talent community!

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team in Community Support is the team responsible for adopting the Agentic AI technologies to enable an intelligent, scalable and exceptional customer service experience. We are responsible for developing the Chat AI assistant, Voice AI Assistant and more! The team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities. A Typical Day: • Champion the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems, • Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products, • Learn and share the latest AI/ML technologies with the team. Your Expertise: • PhD or Master's degree w/ 6+ YOE in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field — or equivalent industry experience, • Hands-on expertise in LLM, including pretraining, fine-tuning (SFT, RLHF, GRPO), prompt engineering, RAG architectures, and LLM evaluation frameworks, • Experience building Agentic AI systems — including multi-agent orchestration, tool-use, planning, memory, and autonomous reasoning pipelines (e.g., ReAct, LangGraph, AutoGen, or similar), • Experience of shipping production-grade ML/AI systems at scale, with deep understanding of ML infrastructure, model serving, and MLOps best practices, • Excellent communication skills with the ability to collaborate effectively across Engineering, Product, and Design organizations Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

At Feather, we are making insurance honest, transparent, and simple. We do this by building products that are easy to use and understand, and they are being used by thousands of happy customers every day. We are looking for a full-stack engineer to join our product team. In this role, you’ll be working alongside talented developers, product managers, and designers from around the world. You will contribute across all of our technical stack — from frontend, to backend, to data and infrastructure — and help us launch new products throughout Europe. • We’re small, lean, and we love what we do. The usual buzzwords here, except we actually mean them. Staying small helps us focus on what matters, and we want to keep it that way., • A modern tech stack to work with. We use TypeScript with , and React. Our CI/CD runs on GitHub actions, and the code is deployed to GCP with Docker and _., • You’ll work on a product that is loved by customers. Our excellent and reviews speak for themselves., • There's plenty of space to grow. We trust you to take ownership and make decisions from day one, and we will give you all the support and mentorship you need to succeed., • You’ll have the freedom to explore and innovate. Our regular let you experiment with new technologies and ideas. In fact, our design system and several other internal tools were once a hack day project., • Unique company perks. We offer a remote-first work environment (EU-only), yearly education and home-office budgets, regular company retreats and dinners, and an option to take a sabbatical to recharge or pursue personal goals.Above all, we value excellent communication and self-management. At Feather, you’ll be trusted with significant responsibility early on and will wear many hats. We’re looking for engineers with a strong product mindset who are comfortable diving into product work beyond just coding. If you thrive in environments with a fair degree of uncertainty and enjoy shaping both the “what” and the “how” of building products, you’ll fit right in. But if you prefer a traditional setup where engineers focus solely on writing code while PMs handle the rest, Feather might not be the right place for you. Of course, your tech skills are still most important, and here is the baseline: • You’ve built full-stack applications with React and node.js, backed by a SQL database., • You have an eye for design, care about accessibility and are comfortable contributing to our design system _., • You can write clean, maintainable, and reusable code and make design decisions regarding the architecture., • You have a good understanding of how modern codebases are maintained and deployed – containers, VMs, CI/CD, testing.But that’s it. We don’t expect you to know everything about the latest hype architecture or framework that the internet is raving about. Quite the opposite—we would prefer someone curious but practical, who can pick the right, often boring, tool for the job. We don’t care about degrees or formal years of experience as a software developer. We encourage people who switched to engineering late in their careers to join. If you enjoy the challenge and can learn fast, the team will provide you with every bit of support you need.In 2025, we aim to expand our insurance products and customer base across the EU while keeping our team intentionally lean, focused and pragmatic. In a nutshell, you will work on product features in a highly collaborative, small team. There will be lots of hands-on coding, but that’s only a part of the job. We expect you to contribute beyond the codebase, to get involved in shaping the projects on our roadmap, and to lead projects early on. This role is full-stack, and you’ll face a wide variety of challenging problems that will push you to grow and excel. From day one, you’ll ship code to production, and over time, you’ll explore every corner of our product. Here’s a glimpse of what you’ll work on: • Scale and optimize our React SPA, improving performance for daily users., • Work on a signup flow builder to support rapid launches in new countries., • Enhance UI/UX, accessibility, and our design system, _., • Automate policy management backend jobs with _., • Collaborate across teams: data, marketing, customer support, and insurance., • Introduce new payment methods to our _-backed checkout screen., • Manage our serverless GCP infra with _ and Docker., • Experiment with low-code tools like , and _., • Develop robust REST APIs with NestJS, Prisma and PostgreSQL., • Streamline the customer support work in a GraphQL/React admin panel., • Propose architectural changes using our _., • Improve claims, notifications and auth in our iOS/Android _ apps., • Integrate out marketing website with a self-hosted ., • Bring your own ideas to life during our regular _., • Introduction call. We'll have a chat over Google Meet, ask you a few questions about your past experience, and talk shortly about projects you've worked on (30 min)., • Technical interview. In another video call, we'll ask you questions relevant to the job description. This would be a mix of theoretical and practical questions. We promise, there won't be any puzzles! (30-45 min)., • Live coding session. At this stage, you'll have a pair programming session with one or two engineers from our team. This will help us understand how you think and collaborate (2h)., • Chat with the founders. We’d like to know more about you! This will also be a great time for you to ask any questions about the company (30min)., • Offer., • We’re huge advocates for diversity and inclusion. From LGBTQ+ events to open discussions about eliminating bias, we highly encourage people from underrepresented groups to apply., • We also encourage people without degrees to apply: we believe that what you've worked on and achieved is way more important than on-paper qualifications.

https://www.auxiant.com/ Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: • Handle incoming and outgoing phone calls from providers and members., • Handle incoming live chats via the website from providers and members., • Respond to emails via Auxiant secure email from providers. Essential Functions: • Answer provider phone, live chat, and secure email questions regarding claim status and benefits, • Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: • Other duties as assigned or appropriate Education/Qualifications: • Excellent phone skills/etiquette, • Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key, • Qiclink experience, • Previous call center experience preferred, • Excellent verbal and written communication skills, • Proven experience in a professional office environment, • Proven customer service experience required, • Medical insurance background preferred, • High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through, • Experience with Salesforce or other CRM software a plusCompensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Geo Base Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $17.65/hrGeo Base Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr Benefits:- Paid Sick Leave- Minted Friends and Family Discount- Access to employee perks portal DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Bonus Bilingual (Spanish-speaking) proficiency Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 class! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $48,000-$50,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Job Title: Customer Service Representative Company: Greentown Productions Are you passionate about providing exceptional customer service and communication? Are you someone who enjoys connecting with customers and solving their problems? If so, Greentown Productions is looking for you to join our team as a Customer Service Representative! About Us: Greentown Productions is a leading production company that specializes in environmentally conscious content. We are committed to creating high-quality, eco-friendly media that inspires and educates people around the world. Our team is made up of creative and dedicated individuals who share our passion for sustainability and storytelling. Job Overview: As a Customer Service Representative, you will be the primary point of contact for our customers. You will be responsible for handling inquiries, complaints, and general questions about our products and services. Your main goal will be to provide exceptional customer service and ensure that our clients have a positive and memorable experience with our company. Key Responsibilities: • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, • Identify and assess customer needs to provide appropriate solutions and recommendations, • Maintain accurate and detailed records of customer interactions and transactions, • Follow up with customers to ensure their inquiries or issues have been resolved to their satisfaction, • Escalate complex or urgent customer issues to the appropriate team members, • Collaborate with other departments to improve overall customer experience and satisfaction, • Stay current with company products, services, and policies to provide accurate information to customers, • Participate in customer service training and ongoing professional development to enhance skills and knowledge Qualifications: • High school diploma or equivalent; college degree preferred, • Minimum of 1-2 years of previous experience in customer service or a related field, • Excellent communication skills, both written and verbal, • Strong problem-solving and decision-making abilities, • Ability to remain calm and professional in challenging situations, • Basic computer skills and experience with customer service software, • Positive attitude, teamwork mentality, and a desire to continuously learn and improve, • Passionate about sustainability and environmental issues is a plus Working Conditions: • This is a full-time, onsite position located at our headquarters in Greentown, • Standard work hours are Monday-Friday, 9:00 AM to 5:00 PM, • Occasional evening or weekend work may be required during peak periods or for special events, • Fast-paced, dynamic environment with a diverse team, • Competitive salary and benefits package offered If you are a customer-centric individual with great communication skills and a passion for making a positive impact, we encourage you to apply for this exciting opportunity at Greentown Productions. Join us in our mission to create a more sustainable world through media and storytelling. Greentown Productions is an equal opportunity employer and we welcome and encourage diversity in the workplace. We thank all applicants for their interest in this role, however, only those selected for an interview will be contacted.

The Bowen Group is looking to grow our Department of Veterans Affairs (VA) Customer Service support management team! These are full-time, remote positions that support 24/7 contact center operations with multiple shifts available. This position is 100% local-virtual. You MUST live within 60-minute drive of the designated Veterans Administration facility for technical support and training in one of the following locations: -----Nashville/Murfreesboro TN --- Columbia SC ----Shepherdstown WV --- Arlington, VA ----Maryland --- Salt Lake City, UT YOUR MISSION The Customer Service Supervisor oversees a team of Customer Service Representatives (CSR) that provide front-line support for the Veterans Experience Office's White House VA Hotline contact center. In this role, you will provide coaching and leadership, answer escalated inquiries, refer customers directly to other VA hotlines, and perform intake for the VA's complaint management program. Phone calls are from a wide variety of individuals, including Veterans, their family members and/or legal representatives, the public, and VA employees. REQUIREMENTS • Education: High School Diploma or equivalent., • Work Experience: Four (4) years' experience in a call center or contact center environment; One (1) year of supervisory experience., • Must be a U.S. citizen with REAL ID identification or acceptable REAL ID equivalent: US Passport, Department of Defense ID card for active / retired / military family dependent member., • Wired-to-Home Internet: Ability to connect your computer into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. Note: Wi-Fi-only high-speed internet can rarely sustain these speeds. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. Industry Knowledge: • Understanding, sensitivity, and empathy for Veterans and their family members., • Knowledge of military benefits, resources, and services., • Demonstrated experience in utilizing MS Office products (Excel, Word, PowerPoint) and Salesforce CRM., • Previous military experience (including military spouses, family, and/or as a service provider). CORE FUNCTIONS • Supervise CSRs and provide overall leadership of CSRs, including recruitment, onboarding, training, performance management and development, • Ensure tasks are assigned to CSRs with clear plan of action and expectations are clearly defined, • Monitor CSR work performance and production and manage service quality through daily observations, • Field escalated calls from CSRs and overflow calls from agent queues, • Determine most appropriate course of action and/or identify alternatives in resolving issues, • Ask appropriate probing questions to clarify complex or vague requests, • Prepare well-defined case notes for field escalated calls received from CSRs, • Communicate with customers through approved channels such as phone, chat, text, or other forms of messaging, • Perform a supervisory review of cases, • Review reports, case notes, and rosters submitted by CSRs, • Review CSR call volume reports to evaluate productivity, • Prepare shift operational assessments, after-action reports, and weekly statistical data reports for presentation, • All other job-related duties as assigned Personality and communication • Work Ethic, • Problem-solving, • Effective communication skills, • Self-direction, • Dependability, • Detail- oriented Competencies (hard skills): Customer Service Engage, support and collaborate with other members of the team, the company and the customer. Present and relay available services and resources to meet customer needs. Track progress of projects and follow up as needed. Communication Express and present information to team members, managers and customers verbally and in writing. Apply the use of telecommunication equipment and computers to optimize information relay. Strategically engage with the speaker or listener to formulate and suggest executable solutions. Research and Analysis Conduct studies and evaluations related to the tasking. Design and implement systems and procedures for analysis and verification. Seek or develop guidance from customer insight and manager directives, and leverage professional judgment and subject matter expertise. Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following: • Health and Dental Insurance, • Group Life Insurance, • Short-term Disability, • Generous paid vacation and holiday leave, • 401(k)! The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. _ The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodation and should not be used to check the status of your application. Inquiries not specific to requesting accommodation will be discarded. _ The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years. Are you a self-motivated and established outside sales professional that wants to make money selling an innovative technology while also solving crime? If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you. Flock is looking to add a Territory Sales Manager to our growing Law Enforcement sales team. This person will play a key role in helping Flock grow, focusing on a single market, owning demand generation, partnerships, and full cycle software sales. The position is based out of South Carolina, and requires regional travel up to 50% during peak seasons. This is a 100% remote field sales opportunity. Candidates must live local to this territory. 5-7 years of full cycle sales experience, with an emphasis on outside/field software sales. Self-starter mentality with a willingness to learn, take initiative, and produce results in a defined territory. Experience using outbound sales strategies to develop new business within a defined territory. Able to quickly digest and learn technical products, and become the subject matter expert for your clients. Strong presentation and demonstration skills. Energized by solving customer's problems- e.g. consultative sales approach. Enjoy working in a fast paced, data-driven sales environment. Startup experience is a plus. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Territory Sales Manager at Flock Safety. The First 30 Days Learn the market, understand existing customers, meet your peers, understand LE use cases, develop expertise in your industry in order to see success in your territory. Pass your Demo Certification to receive your Book of Accounts. Outbound activity outside of your normal required training and courses. The First 60 Days Build your territory and drive pipeline through outbound, LE referrals, and your territory. Join CSM calls, set up weekly 1:1s with Director, and other internal cross-functional bi-weekly meetings. In-person shadowing, creating 16+ opportunities, and close your first deal. 90 Days & Beyond Maintain accurate forecasting, weekly and bi weekly checkins with your Director and cross-functional teams. Meet with a current customer for a ride along, a community liaison officer, and dispatcher. Complete meetings with net new logos, create 20+ opportunities, and close 7 deals. We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Hiring Manager Deep Dive Interview: You will meet with a hiring manager to further discuss your experience. This is your chance to highlight your past successes and learnings and alignment to our company values and growth. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. In this role, you’ll receive a starting salary of $125,000 and OTE of $250,000 as well as Flock Safety Stock Options. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid _ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with _, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with _ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with _ to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across APAC timezones. This role will follow a five-day schedule that includes one weekend day. For this position, we are looking to recruit someone in an Asia-Pacific time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$78,300 - $106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $21,382.40, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $319,480.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications. As a Staff Engineer within the Polygon PoS engineering team, you’ll play a mission-critical role in evolving one of the most used networks in the Web3 ecosystem. Reporting to the SVP of Engineering, you will lead efforts to solve deep protocol-level challenges including scalability, state growth, and latency - setting the architectural direction for the future of Polygon PoS. This is a unique opportunity to work on Ethereum-aligned infrastructure that supports massive scale, collaborating with some of the most experienced protocol engineers in the space. You’ll be joining a lean, high-caliber team of 7 engineers and will be expected to lead by example - driving excellence in design, implementation, and collaboration. This role is ideal for someone with deep expertise in protocol design, and Golang development who is excited about building performant, resilient systems in a rapidly evolving space. Lead design and prototyping of long-term solutions to address scalability, latency, and state growth challenges on the Polygon PoS network. Drive architectural decisions across the PoS codebase, contributing to Geth, Cosmos SDK, or CometBFT-based systems as needed. Identify and resolve deep technical issues in protocol behavior, consensus, and state sync. Champion code quality, documentation, testing, and developer best practices across the team. Mentor and support engineers across the stack to elevate the overall engineering bar. Collaborate cross-functionally with protocol researchers, DevOps, security, and ecosystem teams to ship robust upgrades to the live network. 7+ years of backend or protocol engineering experience, with 2+ years in senior or staff-level roles. Deep experience working in Golang, ideally within distributed systems, consensus, or blockchain infrastructure. Experience contributing to or working with Ethereum clients (e.g., Geth) or Cosmos-based stacks (e.g., Cosmos SDK, CometBFT). Demonstrated ability to lead architecture, code quality, and complex system design in fast-paced engineering teams. Comfortable working asynchronously with distributed teams in EMEA, US East Coast, or adjacent time zones. Previous contributions to public blockchain protocols or open-source infrastructure. Familiarity with performance optimization tools and techniques in large-scale systems. Ability to communicate complex technical topics clearly across varied stakeholders. Passion for decentralized systems and aligning infrastructure to Ethereum’s values. The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees: Remote first global workforce Industry leading Medical, Dental and Vision health insurance* Company matching 401k with 3% match* $1,500 Home Office Set Up Allowance (life-time max) $75 Monthly internet or phone reimbursement Flexible Time Off Company issued laptop Egg freezing, mental health, and employee wellness benefits *In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific. *401k is for United States employees only Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. Learn More about Polygon Labs || | | | | |

Description At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help cybersecurity professionals and organizations enhance their cyber-attack readiness. Get ready for an exciting adventure into the world of cybersecurity! As a Data Analyst, you will be the analytical engine behind our most important client relationships. Your mission is to use data to prove the ROI of our cybersecurity training platform. You will navigate complex datasets using SQL to uncover how our training impacts human risk, then use your storytelling expertise to present these insights to executive level stakeholders. • US (East Coast preferred), • Fully Remote This role sits on our Federal Sales team, reporting to our SVP of Global Federal & SLED. The team consists of account executives and collaborates closely with BDRs, Solutions Engineers, and Customer Success. The role works closely with the Data Engineering team. • Looker (primary) and Tableau, • SQL on BigQuery (Snowflake a plus / legacy), • Python for analysis, automation, and statistics, • Excel for modeling and ad-hoc work, • Comfort using AI-assisted tooling (LLM copilots) to accelerate analysis and prototyping, • Strategic client consultation — Partner with Federal agency stakeholders to translate compliance and security needs into data-driven success plans, turning USG leadership's business requirements into technical data solutions., • ROI modeling & data storytelling — Use SQL and Python to extract and shape large datasets, surfacing correlations between training engagement and reduced security incidents. Build interactive Looker/Tableau dashboards and presentations that make ROI legible at every level of the USG., • Actionable behavioral insights — Run deep-dive analysis on user behavior and simulation logs to identify high-risk cohorts, and give clients tailored recommendations to optimize their training curriculum based on engagement signals (completion velocity, adoption, drop-off)., • Technical data integrity — Maintain rigorous data hygiene by auditing the flow of training telemetry from platform to reporting layer. Use Python/SQL for rapid prototyping of risk models and ad-hoc "what-if" analysis for client presentations., • Stakeholder & relationship management — Part of Executive Business Reviews (EBRs) where you will discuss the client’s progress and way forward, and partner with Product and Data Engineering to ensure platform telemetry keeps pace with the market's reporting needs. Technical Mastery • Data Manipulation: Can translate raw data into useful insights for executives; Expert-level SQL or Snowflake for querying complex relational databases; Experience with Python for data cleaning, automation, and statistical analysis., • Visualization: Mastery of Looker, or other visualization tools, to create "at-a-glance" executive views and deep-dive operational reports., • Tools: High proficiency in Excel (Pivot Tables, VLOOKUPs, modeling). Soft Skills & Storytelling • Communication: Can command a room of senior leaders and explain technical data clearly and persuasively., • Presentation: Builds decks that tell a cohesive story — not just charts, but what they mean for the mission and for risk., • Stakeholder management: Skilled at managing expectations across diverse departments. Domain Expertise • Customer success metrics: churn, adoption, engagement funnels, and learning outcomes., • Industry context: EdTech or cybersecurity exposure a plus., • You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large., • You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy., • You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows., • Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!, • Compensation: USD 95,000 - 120,000 Gross Annual, • Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box), • 401K w/ employer match, • Employer-paid Life and AD&D Insurance, • Supplemental Life Insurance, • Short-term and Long-term Disability, • Healthcare and Dependent Care FSA, • Paid paternity & maternity leave, • 25 annual leave days, • Home Office Allowance, • Dedicated budget for training and professional development, participation in conferences, • State-of-the-art equipment, • Full access to the Hack The Box lab offerings; so you can learn how to hack, • Level 1 — Apply: Submit your application. Tell us why this role excites you and what you’d bring., • Level 2 — Talent Screen: A conversation with our Talent Acquisition team to explore your background and ambitions., • Level 3 — Chat with Keith: A relaxed conversation with your future manager. Think of it as a mutual vibe check., • Level 4 — Panel Conversation, • Level 5 — Congratulations! Not many reach this level . Level’s objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB., • Level 6 — You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer., • Quest complete. Congratulations, you’re officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! Hack The Box is the leading cyber readiness platform for the agentic era, battle-testing and upskilling both humans and AI agents to enhance organizational cyber resilience. Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively. Delivering continuous learning alongside industry-recognized certifications and certificate programs aligned with major workforce frameworks such as ENISA ECSF and NIST NICE, Hack The Box demonstrates external validation through recognized accreditation and role-based qualification recognition, including its ANAB-accredited HTB Defense Operations Analyst (DOA) certificate program and HTB CPTS, accepted for FedRAMP 3PAO penetration tester personnel. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. • We’re incredibly proud to share that our headquarters in the UK, along with our entities in Greece and the US, have been certified as a Great Place to Work for 4 consecutive years (2023 - 2026)., • In addition, our Greek entity has been recognized among the Best Workplaces in Greece (4th, 2nd, 3rd, 1st) and Europe (7th, 10th, 73rd) during this period — a testament to our strong culture and commitment to creating an exceptional employee experience! Take a sneak peek at . Get more insights about our HTB culture and employee experience by visiting the “” section of our site, our , and . At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click and .

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money. Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies. At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our _ serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you! Staff AI Engineer The Role We are looking for a talented Staff AI Engineer to help build and scale our AI Agent platform—a powerful system that autonomously interacts with customers, handling millions of conversations every month. In this role, you’ll design and deliver the software that enables local businesses to manage complex customer interactions automatically, book more appointments, and serve their customers more effectively across multiple channels (e.g., voice, SMS, chat). If you thrive in fast-paced, highly iterative environments, enjoy solving complex distributed systems challenges, and want to see your work drive immediate business impact, this role is for you! What you will be doing • Build and scale the AI Agent platform — enabling high-volume, real-time conversational workflows that deliver accuracy and low latency at scale., • Design and implement APIs, services, and infrastructure that power multi-turn, cross-channel customer interactions., • Own the full lifecycle: architecture, implementation, deployment, and ongoing reliability., • Prototype rapidly, iterate with live interaction data, and continuously improve system performance and user experience., • Implement observability, monitoring, and operational best practices to ensure reliability in production, focusing on agent accuracy and latency., • Collaborate with engineers, product managers, and AI/ML scientists to deliver end-to-end features that power critical business outcomes. What you should have • 10+ years of professional software engineering experience with at least one modern language such as Go, Python, or Elixir., • 1+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows., • Proven success designing and maintaining distributed or high-throughput systems., • Strong problem-solving ability and comfort navigating ambiguity in large-scale systems., • Excellent communication skills and the ability to work effectively across teams., • A willingness to work across the entire stack—from infrastructure to APIs to user-facing components—wherever the problem needs solving., • Ability to thrive in a fast-paced environment with shifting priorities. What we hope you have • 2+ years of professional experience deploying and maintaining AI agents in production environments that interact with tools, APIs, or real-world workflows., • Practical experience designing and implementing evaluations for LLM behavior — including accuracy, safety, reliability, and cost monitoring., • Strong understanding of prompt design, context engineering, and guardrail strategies for dependable, interpretable agent behavior., • Experience with modern agent frameworks such as LangGraph, CrewAI, or AutoGen, including multi-step reasoning, memory, and orchestration patterns., • Hands-on experience with fine-tuning and data curation for improving model performance. BENEFITS • Open and transparent culture, • Life insurance, long and short-term disability coverage, • Paid maternity and paternity leave, • Fertility Benefits, • Generous vacation time, plus three 4-day summer holiday weekends, • Excellent medical, dental, and vision benefits, • 401k Plan with company matching, • Bi-annual swag drops with cool Podium gear and apparel Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization. We win as an organization through our core tenets. They include: · One Team. One Theme. · We sign it. We deliver it. · Be Accountable and Expect Accountability. · Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Agentforce Developer, for our client. You'll build Agentforce agents that handle live customer support in production. Not sandbox pilots. Real contact centers, real cases, real escalations. This is a hands-on consulting role. One engagement might be an autonomous Service Replies Agent that deflects password resets and subscription cancellations. The next might be Agentforce Voice wired into a Genesys or Amazon Connect stack, with real-time transcription, intent detection, and clean handoffs to human agents. You own both. You'll be opinionated about when an agent is the right answer and when a Flow, a well-configured Service Console, or a deterministic workflow belongs instead. Clients often ask for agents because agents are the thing they've been reading about. Part of the job is pushing back. The other part is shipping the agents that do belong, grounded in Data Cloud, guard-railed through the Einstein Trust Layer, and handed off correctly when a human needs to take the call. You'll work directly with client architects, service leaders, and contact center operations. Explaining why grounding matters, why an action should be Apex-backed, and why voice agents behave differently than chat agents is part of the delivery. Responsibilities • Design and ship Agentforce agents end-to-end: Topics, Actions, Instructions, Prompt Templates, and the Apex that backs them., • Configure Data Cloud grounding (DMOs, Data Graphs, retrieval patterns) so agents respond with real customer context instead of hallucinations., • Implement Agentforce Voice deployments when the engagement calls for it: CTI integration, real-time transcription, intent detection, call summarization, escalation routing., • Build the Service Cloud foundation agents sit on: Case Management, Omni-Channel routing, Knowledge, Entitlements, SLA Milestones., • Design escalation logic that routes between autonomous handling and human agents based on case value, confidence, and business rules., • Own the Apex, LWC, and integration code that ties agents to the rest of the client's Salesforce org and external systems., • Lead technical discovery, scope Agentforce engagements, and translate support operation goals into concrete agent designs., • Run eval and quality review for agent responses before anything hits production. Qualifications • 5+ years hands-on Salesforce development with demonstrated Apex, LWC, and Flow delivery on client engagements., • Shipped at least one Agentforce implementation in production. Not a POC, not a Trailhead exercise. You can name the Topics, Actions, and grounding strategy you built., • Strong Service Cloud background: Case Management, Omni-Channel, Knowledge, and agent console configuration., • Salesforce Certified Agentforce Specialist., • Salesforce Certified Platform Developer I., • Client-facing consulting experience with an SI partner, boutique, or in-house consulting team. Preferred Qualifications • Hands-on Agentforce Voice deployment: contact center integration, real-time transcription, intent detection, intelligent routing., • Service Cloud Voice implementation via Amazon Connect or Genesys Cloud CX., • Salesforce Certified AI Specialist or Service Cloud Consultant., • Platform Developer II., • Multiple production Agentforce agents shipped across different agent types (Autonomous, Service Replies, Email Replies, Employee)., • Track record of choosing a Flow or workflow over an agent when that was the right call. Tech Stack • Salesforce Agentforce, Agentforce Voice, Agent Builder, Prompt Templates, Einstein Trust Layer, Data Cloud, Service Cloud, Service Cloud Voice, Apex, Lightning Web Components, Salesforce Flow, Omni-Channel, SFDX, • Work Model – Onsite, • Employment Type - Full-time, • Salary - $90 – $120/hour, • Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mercier Consultancy is thrilled to offer a promising opportunity for Swedish Speaking Customer Service Representatives to join our team in the beautiful island of Malta! In this essential role, you will provide outstanding support to our Swedish-speaking clients, ensuring their inquiries are handled with professionalism and care. Enjoy a vibrant culture, stunning coastlines, and a warm Mediterranean climate while advancing your career in a dynamic and supportive environment. If you are passionate about delivering exceptional customer service and ready for an exciting opportunity, we would love to hear from you! • Deliver high-quality customer service in Swedish through various communication channels, including phone, email, and live chat., • Assist customers with their questions about products and services, providing accurate and comprehensive information., • Effectively resolve customer complaints and concerns, ensuring a positive experience for all clients., • Document customer interactions meticulously and provide feedback for continuous service improvement., • Collaborate with team members to enhance service quality and address common issues., • Stay informed about company offerings and industry developments to ensure informed support., • Participate in training and development sessions to continuously enhance your service skills., • Fluency in Swedish and English is required, with strong written and verbal communication skills., • Prior experience in customer service is preferred, but a strong willingness to learn is highly valued., • Excellent problem-solving skills and a commitment to providing outstanding customer service., • Able to manage multiple inquiries efficiently in a fast-paced environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to embrace a new cultural experience while living in Malta., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Description You are on the front lines to ensure every user interaction with Bloomlife is a positive one. You own the day-to-day interactions with our users (patients and healthcare providers) to ensure their questions are answered, problems are solved, and voices are heard. You champion moms and help identify new opportunities to delight and empower them. You understand care providers concerns and needs, and take every opportunity to simplify their day-to-day work and ensure they’re delighted with our services. You help catalyze a maternal health revolution, working closely with the commercial team to bring prenatal care into the 21st century. This is a role for someone who loves talking to people, has great empathy, and can uncover underlying needs through listening intently. Responsibilities: • You manage day-to-day user interactions over multiple channels (phone, text messages, chat, emails, social) using digital communication tools to ensure a positive company image is maintained., • Patient success:, • Respond directly to questions and requests for technical assistance from patients by identifying and resolving problems or as needed escalating issues to the product and technical teams., • Take ownership of the patient journey, from order to offboarding, and do whatever is necessary to ensure every patient has a positive experience., • Monitor patient adherence and proactively follow-up with patients who show signs of poor adherence or other issues., • Provider success:, • Respond directly to requests from healthcare providers, and follow-up with their patients as needed., • Establish a trusted relationship with healthcare providers and do everything to ensure they have a positive experience with Bloomlife., • You are the eyes and the ears of the company. You drive improvements in our services and products by reporting back what you see in the field to the sales and marketing team and to the whole company, • Identify and nurture customer advocates and collect user stories that capture our value proposition. Bring these stories back to the team and with the marketing team to help craft testimonials and marketing material, • Uncover underlying needs and identify opportunities to improve the end-to-end user experience and where new products or content can be developed to better inform, empower, and delight our users., • You will help collect and make sense of customer satisfaction data and customer surveys to monitor user happiness, make adjustments for individual customers, and drive customer retention, • Compliance: You handle and report user complaints following the company’s standard operating procedures (SOP) Requirements The Big Picture: • You absolutely love helping people. You live for this., • You recognize that pregnancy is a sensitive time in a parent’s life, that we are privileged to be welcomed into their journey to parenthood, and can empathize with their needs and concerns., • You understand that healthcare providers have busy and stressful work schedules, and that we have the opportunity to support them in their day-to-day work and help make their work more efficient., • You go above and beyond to create valuable and memorable experiences for users., • You are organized, can prioritize and handle a large volume of tasks including incoming requests from multiple channels., • You have exceptional communication skills., • You have strong attention to detail., • You possess strong problem solving skills and demonstrate sound judgement., • You are a team player and collaborate well. The Nitty Gritty: • Experience in customer facing roles in healthcare handling PHI., • Familiarity with CRM systems and practices, specifically Intercom and an ability to learn new software quickly.., • You are comfortable with using spreadsheets and databases., • You have experience interpreting and summarizing feedback and data to drive improvements., • Ability to speak a second language is a plus Benefits Bloomlife is an award-winning start-up recognized for our vision to rethink prenatal care and impact the lives of families globally including winning Richard Branson’s Extreme Tech Challenge, J&J Quickfire Challenge Winner, MedTech Innovator Award, Ideas from Europe Finalist, CLIO Award Finalist, and speaking at the White House Precision Public Health Summit. Bloomlife also recently achieved FDA clearance for its prenatal wearable for monitoring maternal and fetal heart heart rate, setting new grounds to move prenatal check-ups from expensive hospital environments to the patient’s home. You will join a dynamic and international team who’s passionate about using technologies for a better living. You are an early member of a growing start-up with recent successes and get to experience first hand the excitement of start-up life. Your work will be highly visible to company founders, directly shape our products and impact people’s lives, and open opportunities for personal and career development. We offer a flexible work environment and remote work culture. This is a remote position for someone based in the USA. The job will start with a 20 hours / week commitment, with the possibility to grow into a full time position within a year.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Customer Service Specialist, you’ll report to the Customer Service Supervisors and will handle a wide range of customer queries including betting, payments, verification, promotions, and general information via multiple contact channels including live chat, email, social media, and voice. Sport and betting knowledge is advantageous but not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential. We have a culture of continuous development as we believe our people are the key to success. Overall duties include: Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice) Build meaningful relationships with our players through a consultative approach, understanding their current and future needs, providing first contact resolution, and providing a positive outcome for the player and HRD (Hard Rock Digital) Meet and exceed quality goals, productivity targets, and regulatory requirements Navigate computer systems and applications to service our players, and enable them to get the most from our online and mobile platforms Follow policies and procedures while also thinking creatively and passionately in ways to which we can make every user interaction meaningful and provide the best gaming experience possible. Re-prioritize and adapt to an ever-changing environment Operate in a team environment providing support in all areas and being agile in your day-to-day workflow. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. What are we looking for? You will be a positive, confident, and enthusiastic Customer Service Specialist with the desire to help, guide and assist our players with their account queries. You will have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution. You will have strong computer literacy and numeracy skills, and a keen attention to detail with the ability to multitask. You will have a desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements. 2+ years of experience in a customer-facing role multi-channel role. Bilingual in English and Spanish is preferred Availability to work flexible hours. Confidence to work in a hybrid environment. Work From Home Requirements: Must have at least 25MBPS internet connection plan / speed Must have a private & quiet area to work at home Demonstrate personal excellence by remaining positive in difficult situations Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required. Critical, analytical, and forward thinking with problem-solving skills, and strong attention to detail. Ability to learn and adapt to changing software and processes. Computer skills: Microsoft Office Software including Outlook, Word, and Excel preferred. Excellent interpersonal, communication, verbal, and written skills Empathy, curiosity, humility, and flexibility. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Medical, Dental, and Vision Coverage Options Employee Discounts Advancement opportunities Start-up culture backed by a secure, globally recognized brand. Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

View our much better version of this job spec on our careers page: _ * Location: We can currently only accept applications from candidates that are located and have long-term working rights in the US. Flexibility: We have office hubs in London and Boston, as well as no-office hubs in several European countries. We operate a _ that lets you work fully remotely from Day One even if you’re near an office hub. Salary: We benchmarked ca. $90,000 - $100,000 + 20% annual bonus (in 4x quarterly instalments based on performance targets) + equity at IC3 level in our _ for someone based in the US. Interviews: 3 stages totalling around 2.5 hours over 2 weeks, incl. a home task. Start date: As soon as you can start. Reporting to: Josephine Hanschke, Director of Customer Success. More info: The FAQ below, , our or ask talent@juro.com anything. Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech is on the rise, with Goldman Sachs estimating that _ with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity. ... We care about building a diverse team where everyone feels they belong. That’s why our and approach are designed with inclusivity in mind. Read more in our _. Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Every Juror finds their balance across our four core _ — we hire, develop and celebrate people who live them every day. On top of that, you have been part of a journey where: You’ve built 3+ years* of customer-facing experience. You’ve engaged senior stakeholders, including Director level and above, holding credible, value-led conversations. You’re confident consistently identifying and nurturing customer relationships across multiple accounts. You’re known for strong discovery and problem solving skills - you dig into what’s not working and take action to move things forward proactively. * What you did is more important than how long you did it. While this range is an orientation for you to understand the level of experience we’re looking for, we still want to hear from you if you think you have what it takes but don't quite meet this number. This job likely isn’t for you if: Rolling up your sleeves in an early‑stage, “build‑the‑playbook‑as‑we‑go” environment feels chaotic instead of energising. You're not comfortable with travel to meet customers in person — this role involves building relationships face-to-face, not just over Zoom. Working outside a rigid 9‑to‑5 window (to catch East & West Coast customers) sounds like more hassle than opportunity. Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible. Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world. We’re doing that by rebuilding contracts from the ground-up around a browser-native experience, augmenting workflows with powerful AI and enabling all teams to conduct contracting jobs faster than ever before. Read more about _. Check if they're answered on: Our extended job description for this role: _ Our company handbook: _ Our careers page: _ There, you'll find answers on topics such as career progression, inclusion & belonging, the interview process, benefits and more. Or reach talent@juro.com for anything.

Hello! ✨ We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next. About Us… In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next. At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work. At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth. About The Role… A Customer Success Specialist at Wildix is committed to enhancing partner experiences and building strong, lasting relationships by providing outstanding support and service. Serving as a liaison between support, sales, and other teams, the CSS plays a key role in ensuring the success, satisfaction, and long-term retention of Wildix partners. What You Will Do… • Respond to partner queries across SFPC tickets, chat, video, phone, in a timely and professional manner., • Take ownership of issues, escalating urgent cases to PDMs or relevant teams when needed., • Build and maintain strong relationships with partners through regular communication and support., • Manage a small portfolio of lower-tier partner accounts, ensuring engagement, satisfaction, and growth., • Identify and act on upsell and cross-sell opportunities aligned with partner needs., • Monitor account usage and performance to spot opportunities and address risks early., • Deliver training sessions and product overviews (WMP, SFPC) to support adoption and effective use., • Gather and share partner feedback to help improve products and services., • Support partner with administrative, logistical, and commercial assistance., • Keep partners informed about new products, updates, and promotions, • Work closely with PDMs and internal teams to align on account strategy and opportunities., • Contribute to team knowledge sharing and continuous improvement., • Maintain a professional, positive, and solution-focused approach at all times. What You Will Bring… • At least 3 years of previous experience with sales/customer support-related roles, • You possess excellent communication skills, both verbal and written, with the versatility to communicate at all levels, • Strong presentation and negotiation skills for effective communication and collaboration, • You are a team player with a "can-do" attitude and the ability to work with others to provide an excellent customer service and experience, • Commitment and self–motivation to work within deadlines with minimum supervision, • Proven experience with CRM software, such as Salesforce, • The ability to respond appropriately under pressure, • A positive attitude and the ability to build relationships with clients Why You’ll Love It Here 👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact. 🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are. 🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration. 💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas. What we offer 🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired. 💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success. 🚀 Career Growth & Development – We cover certifications and IT conferences to keep you at the top of your game. Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information Interview Process 🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. 🛠️ Step 2: Technical/Role-Specific Interview – A deep dive with your potential manager to assess your skills and fit for the role. 🎯 Step 3: Final Interview – A conversation with the Sales Country Manager to ensure alignment with our team and business goals. We Are Wildix Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. Please note that we exclusively recruit through _, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly. Ready to join us? Apply Now!

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. The Partnerships Team is looking for a stellar Territory Manager—who has a background in roofing supply, manufacturing, or any relevant adjacent industries—and that can drive Roofr’s partner enablement program for its current and future supplier alliances in regions across North America. A strong communicator and skilled in sales and account management, the candidate will be recognized for their abilities to prioritize and execute on key partnership enablement strategies, product training and onboarding, and develop long-term and sustainable relationships that drive net-new opportunities for Roofr’s revenue team. The candidate will work closely with several internal stakeholders including, including sales, marketing, operations, and other teams within the partnerships group to deepen Roofr’s partnerships with the roofing supply vertical. What you get to do: • Own existing branch relationships and enable their sales reps for new opportunities in your allocated territory, • Be responsible for driving partner growth through partner engagement and enablement programs, • Become the main point of contact for partners for all subjects related to Roofr and our products that are assigned to you, • Provide effective Roofr product training and onboarding support for our new partners, • Plan, forecast, and meet monthly and quarterly departmental objectives and quotas, • Own engagement responsibilities by organizing and hosting timely and localized community events and meetings, • Provide Roofr product updates through in-person, or virtual, trainings, presentations, and meetings, • Travel to partner sites/locations regularly (estimated 1-2 weeks per month), • Become a master of Roofr’s PRM & CRM for partner-related updates, • Work cross-functionally with Roofr’s sales, success, revops, and support leaders to define priorities and resolve any issues between Roofr and the partner What you bring to the role: • 5+ years of account management and/or relationship management experience, • Experience working in channel partnerships is a huge plus, • Experience managing partnerships in a business development environment with Roofing supply companies is a huge plus, • Experience with relevant or modern tooling such as CRMs (Hubspot/Salesforce), PRMs (Partner stack), Asana, Google suite, • Excellent organizational skills, attention to detail, and the ability to multi-task/switch gears in a fast-paced environment, • Excellent verbal and written communication skills and presentation skills, • Excel at building and maintaining internal and external relationships and navigating organizations, and making relevant, high-producing connections, • Ability to work collaboratively or independently with minimal supervision, • Ability to manage influence through persuasion, negotiation, and consensus building Who You Are: • You are an outstanding communicator with a proven ability to foster long-term relationships with various types of stakeholders and people of diverse backgrounds, • You are well organized, (e.g., diligent with note-taking, punctual with all virtual and in-person meetings, etc.), • You have a team-centric attitude that adapts well to consensus decision-making and enjoys collaborative work, • You have an affinity for technology and start-ups, • You are outgoing, someone who looks forward to traveling and meeting our partners in person! We are specifically interviewing candidates located in the following US states: IN, IL, MN, MI, WI, OH, FL, GA, SC, AL Compensation Range: $85,000.00 - $105,000.00 base + commission USD 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer paid benefits, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host 2 retreats per year and great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: _. If you receive any suspicious messages or have questions, reach out to us at _. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

WeightWatchers is a global digital health company and the world’s #1 doctor-recommended, clinically studied behavioral weight health program. For sixty years, we have led the industry by blending science and community to help millions of people build sustainable healthy habits. As the science of weight health rapidly evolves, so does WeightWatchers. We are redefining the category by developing new clinical pathways for GLP-1 medication access, creating specialized behavioral programs for members on weight-loss medications, and integrating medical care with our proven habit-change framework. By combining these clinical breakthroughs with our digital-first community, we are uniquely positioned to lead the future of weight health care. Who we are At WeightWatchers, our Engineering Team drives transformative change by leveraging technology to redefine how millions approach weight health and wellness. The team builds digital solutions that establish personalized connections and foster inclusive virtual communities, empowering members to adopt healthier habits and achieve lasting lifestyle changes. From pioneering a comprehensive telehealth platform, optimizing medication access, diving headfirst into exciting AI integrations we lead with data-driven innovations that revolutionize healthcare outcomes. Our culture thrives on urgency, collaboration, and a passion for impactful work that directly improves the lives of our members. What you will do As a Senior Backend Engineer, you will be a key driver in building and scaling the systems that power the WeightWatchers member experience. You will own the technical design and implementation of critical backend services - ranging from member identity and food databases to personalization and tracking tools. Your goal is to ensure our platform is performant, reliable, and capable of supporting millions of members as we develop new clinical and behavioral health pathways. In this role, you will tackle complex technical challenges, lead the development of durable backend systems, and mentor other engineers to maintain a high bar for technical excellence. 1) Develop and Scale the Member Experience Platform Feature Ownership: Lead the backend design and implementation of services that connect our mobile and web clients to scalable APIs and data stores. Performance Engineering: Identify and resolve latency and availability bottlenecks in critical member flows like food search, logging, and onboarding. Standardization: Implement standardized patterns for service contracts, event-driven architecture, and data ownership to ensure consistent delivery across the platform. 2) Modernize Data and Tracking Foundations Food Database Excellence: Build and maintain high-performance services to improve search relevance and data quality for our global food database. State Management: Help define how member data is cached, synced, and audited across services to minimize inconsistencies and improve system observability. Robust Interfaces: Establish clean interfaces between operational systems and ML pipelines to ensure personalization is powered by reliable data. 3) Reliability and Operational Excellence SLO-Driven Development: Define and monitor SLIs/SLOs for your services, ensuring they meet member expectations for performance and uptime. Resiliency Patterns: Implement backend resiliency strategies such as circuit breaking, retries, and graceful degradation for major member workflows. Security & Compliance: Partner with Security teams to embed automated controls into backend services, particularly for sensitive health-related data. Technical Design: Create detailed technical designs and lead code reviews for complex backend features, ensuring high standards of maintainability. Execution: Drive the delivery of multi-sprint projects, balancing rapid iteration with technical debt management and long-term stability. Mentorship: Provide technical guidance and mentorship to junior and mid-level engineers, fostering a culture of incident learning and operational readiness. Collaboration: Partner closely with Infrastructure engineering, Product, Data Science, and Design to translate business requirements into efficient, scalable backend systems. Problem Solving: Identify and resolve structural bottlenecks in existing services, such as data inconsistencies or brittle integrations. Who you are Experienced Backend Builder: You have a deep understanding of building large-scale distributed systems, APIs, and event-driven architectures. Pragmatic: You make technical choices based on member outcomes and business impact, avoiding unnecessary complexity. Collaborative: You build trust through clear communication, strong documentation, and predictable follow-through. Ownership-Minded: You take pride in the quality of your code and the operational health of the services you manage. Experience: 5-8+ years of experience building backend systems for large-scale consumer applications (e.g., APIs, microservices, data stores). Technical Stack: Expertise in modern cloud architectures (AWS), database design, and building for high-availability. Data Modeling: Proven ability to design data models that support complex product workflows and analytics needs. Communication: Excellent written and verbal communication skills for documenting architectural decisions and collaborating across teams Java or Go experience preferred Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program. US Pay Range $170,000 - $190,000 USD At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We have a hybrid work environment to allow our employees to find the right work-life balance. It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability. By agreeing to participate in our process, you agree that any information we collect is subject to our . Maryland Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Massachusetts It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. WeightWatchers complies with all applicable Rhode Island Workers' Compensation laws (Chapters 29-38 of the R.I. General Laws). Eligible employees are covered by worker's compensation insurance for work-related injuries or illness. At WeightWatchers, we prioritize the security of our candidates. To ensure you are communicating with a legitimate representative of our team, please keep the following security standards in mind: • Verified Email Domain: All official correspondence from our recruiting team will originate from an @ww.com email address., • Live Engagement: Our hiring process requires live interaction. We do not conduct interviews or extend employment offers solely through text message, chat apps, or automated email-only exchanges., • Financial Integrity: WeightWatchers will never ask for any form of payment from a candidate. We will never send you a check with instructions to purchase equipment or "start-up kits" on our behalf., • Secure Data Collection: Sensitive personal information (such as banking or identity tax info) is only requested through our official, secure onboarding portal after a formal offer has been extended, never during the interview phase. Stay Vigilant: If you are contacted by someone claiming to represent WeightWatchers and the process deviates from these standards, please do not share any personal information. You can verify any open position by visiting our official careers page at _

About Anomaly Founded in 2020, Anomaly uses AI and healthcare transaction data to decode complex payer behavior and close the knowledge gap between providers and payers. Our AI engine, Smart Response, analyzes hundreds of millions of healthcare encounters in real time to detect shifting payer rules and denial patterns. By continuously adapting to payer logic, it helps providers predict denials, reverse revenue loss, and hold payers accountable. Our Products and Stack Anomaly builds a suite of machine learning and analytics products designed to uncover health insurance company payment patterns. Our products include: Detect - a web front-end product to surface newly discovered insurance payment patterns and behavior changes utilizing time-series analyses. Predict - high-throughput API for machine-learning-powered claim denial prediction with configuration and monitoring live in the web front-end. Recover - an analytics-driven product to prioritize denied accounts in order to assist our clients in denial recovery using algorithmic ranking and recommended actions that are fine-tuned towards high-dollar denial reversals. Overview As a Senior Software Engineer, you will build the tools that help healthcare providers stand their ground against insurance giants. We’re looking for a Senior Backend Engineer to build the architecture, the APIs, and the integration logic that brings our product to life. You will work on translating complex healthcare data and machine learning outputs into scalable, real-time systems that deliver clear, actionable insights to end users. You will report directly to the CTO. This role is open to fully remote, US-based candidates, with occasional travel to our NYC headquarters. Responsibilities Build integrations with healthcare and financial systems Automate end-to-end data ingestion and delivery pipelines, with a strong focus on observability and data quality Build GenAI features and chat to solve real problems and build user confidence, backed by rigorous evaluation loops and guardrails Design high-throughput, low-latency systems where performance is a mission-critical requirement Be the glue between our PhD-level Data Scientists and Front-end Engineers, taking raw outputs and building the APIs that drive a full, impactful product Qualifications 5+ years of professional software engineering experience Ability to write idiomatic, testable, and maintainable code in Python, Java, or Scala A “hacker mindset” — pragmatic, curious, and solution-oriented Nice to have Experience building reliable data and ML pipelines using SQL, Spark, or Airflow Experience building and deploying online machine learning products Experience developing high-volume, low-latency APIs

Full-time Description As a Technical Customer Support Agent, you will serve as the primary point of contact for customers across chat, email, and phone, guiding them from initial inquiry through order completion. You will review drawings and project requirements, recommend materials and processes, generate quotes, and provide clear communication throughout the production lifecycle. This role blends technical manufacturing expertise with responsive customer support and requires close collaboration with internal production teams to ensure accuracy, speed, and quality. Why SendCutSend? SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of six facilities located in Nevada, Kentucky, and Texas. Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you! What you’ll do • Review customer drawings, specifications, and requirements to recommend materials, processes, and product options, • Generate accurate pricing and quotes using internal systems, • Identify manufacturability concerns and suggest alternatives that improve cost, lead time, or production outcomes, • Maintain proactive and clear communication with customers via phone, email, and chat, providing updates, resolving issues, and setting clear expectations, • Provide real time technical guidance over the phone, including reviewing manufacturability questions and helping customers make informed decisions, • Document customer interactions accurately within internal systems to ensure seamless follow through and visibility across teams, • Partner closely with on site production teams to ensure customer objectives are understood and executed correctly, • Develop strong knowledge of SendCutSend capabilities, materials, and processes, • Support internal teams by resolving technical questions or order issues that arise during production Minimum Qualifications • Minimum 1 year of experience in a manufacturing or fabrication environment, • Ability to read and interpret technical drawings and specifications, • Strong verbal and written communication skills in English, • Comfortable providing live customer support via phone in a fast-paced environment, • Ability to explain technical manufacturing concepts clearly to customers with varying levels of experience, • Comfortable using computer systems and learning proprietary software, • Ability to work independently in a remote environment with minimal supervision Preferred Qualifications • Experience reviewing CAD files or working with CNC or sheet metal processes, • Experience in customer support, e-commerce, or retail environments, • Familiarity with quoting systems or order management software Essential Physical Requirements • Employee must establish and maintain a dedicated, safe, confidential, and ergonomic home workspace., • Ability to sit and work at a computer for extended periods of time., • Ability to use a computer, phone, and other standard office equipment for remote work. Work Environment • This role is a work from home position in a fast paced, collaborative environment that requires consistent communication, organization, and coordination across multiple remote teams. Benefits • Medical, Dental, & Vision coverage, • Paid holidays + PTO, • 401K with company match, • Tuition reimbursement, • Paid parental leave, • Short-term disability, • Monthly internet stipend, • Employee discount on parts Schedule Tuesday-Friday, 8:00 am-6:00pm PST Salary Range: $25.00-$32.00/hour Salary Description $25.00-$32.00/hour

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. The Partnerships Team is looking for a stellar Field Sales Representative—who has a background in roofing supply, manufacturing, or any relevant adjacent industries—and that can drive Roofr’s partner enablement program for its current and future supplier alliances in regions across North America. A strong communicator and skilled in sales and account management, the candidate will be recognized for their abilities to prioritize and execute on key partnership enablement strategies, product training and onboarding, and develop long-term and sustainable relationships that drive net-new opportunities for Roofr’s revenue team. The candidate will work closely with several internal stakeholders including, including sales, marketing, operations, and other teams within the partnerships group to deepen Roofr’s partnerships with the roofing supply vertical. What you get to do: • Own existing branch relationships and enable their sales reps for new opportunities in your allocated territory, • Be responsible for driving partner growth through partner engagement and enablement programs, • Become the main point of contact for partners for all subjects related to Roofr and our products that are assigned to you, • Provide effective Roofr product training and onboarding support for our new partners, • Plan, forecast, and meet monthly and quarterly departmental objectives and quotas, • Own engagement responsibilities by organizing and hosting timely and localized community events and meetings, • Provide Roofr product updates through in-person, or virtual, trainings, presentations, and meetings, • Travel to partner sites/locations regularly (estimated 1-2 weeks per month), • Become a master of Roofr’s PRM & CRM for partner-related updates, • Work cross-functionally with Roofr’s sales, success, revops, and support leaders to define priorities and resolve any issues between Roofr and the partner What you bring to the role: • 5+ years of account management and/or relationship management experience, • Experience working in channel partnerships is a huge plus, • Experience managing partnerships in a business development environment with Roofing supply companies is a huge plus, • Experience with relevant or modern tooling such as CRMs (Hubspot/Salesforce), PRMs (Partner stack), Asana, Google suite, • Excellent organizational skills, attention to detail, and the ability to multi-task/switch gears in a fast-paced environment, • Excellent verbal and written communication skills and presentation skills, • Excel at building and maintaining internal and external relationships and navigating organizations, and making relevant, high-producing connections, • Ability to work collaboratively or independently with minimal supervision, • Ability to manage influence through persuasion, negotiation, and consensus building Who You Are: • You are an outstanding communicator with a proven ability to foster long-term relationships with various types of stakeholders and people of diverse backgrounds, • You are well organized, (e.g., diligent with note-taking, punctual with all virtual and in-person meetings, etc.), • You have a team-centric attitude that adapts well to consensus decision-making and enjoys collaborative work, • You have an affinity for technology and start-ups, • You are outgoing, someone who looks forward to traveling and meeting our partners in person!, • You are comfortable being a brand ambassador, representing Roofr at events and being featured across our social media/marketing channels Compensation Range: $85,000.00 - $92,500.00 base + commission USD 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host an annual company retreat with great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: _. If you receive any suspicious messages or have questions, reach out to us at _. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through, • Experience with Salesforce or other CRM software a plusCompensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Geo Base Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $17.65/hrGeo Base Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr Benefits:- Paid Sick Leave- Minted Friends and Family Discount- Access to employee perks portal DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Portuguese ,Plus have a good level of English (B2+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

tl;dr Um unser Wachstum weiter voranzutreiben, suchen wir dich als Werkstudent (m/w/d) im Bereich Sales Operations. In dieser Rolle bist du die Schnittstelle zwischen Sales & Support und sorgst dafür, dass unsere Sales Prozesse optimal ablaufen und unsere Kund:Innen ein herausragendes Support Erlebnis haben. Umfang: 15–20 Stunden/Woche Deine Aufgaben Live-Chat & First-Level-Support • Betreuung des Live-Chats und Beantwortung von ersten Anfragen potenzieller und bestehender Kunden., • Einschätzung und Kategorisierung von Anfragen: Welche können direkt gelöst werden? Wann müssen Second- oder Third-Level-Support-Teams eingebunden werden?, • Koordination mit den internen Teams, um Kundenanfragen effizient zu bearbeiten und eine schnelle Lösung zu gewährleisten.Vertrags- & Zahlungsmanagement, • Abwicklung der Vertrags- und Zahlungsprozesse nach erfolgreichem Abschluss eines Kunden., • Erstellung und Verwaltung von Abonnements in unserem System., • Sicherstellen, dass die richtigen Abrechnungsprozesse für unsere Kunden reibungslos laufen.Onboarding & Systemeinrichtung für neue Kunden, • Bearbeitung von Raumplan-Aufträgen und Einpflege der Daten in unser System., • Erste Systemeinrichtung für Neukunden, sodass sie einen optimalen Start mit desk.ly haben., • Enge Zusammenarbeit mit Customer Success, um den Onboarding-Prozess stetig zu verbessern. Was solltest du mitbringen? • Du studierst im Master im Bereich BWL, Marketing, Wirtschaftspsychologie, Kommunikation oder einem vergleichbaren Studiengang., • Erste praktische Erfahrungen im Marketing oder Sales (z. B. durch Praktika oder Werkstudententätigkeiten) sind ein Plus., • Interesse an SaaS, Sales & hybrider Arbeitswelt – du möchtest verstehen, wie moderne Unternehmen arbeiten., • Du hast eine analytische Denkweise und kannst Daten & Insights nutzen, um bessere Entscheidungen zu treffen., • Grundkenntnisse in HubSpot oder anderen CRM-Systemen sind ein Vorteil, aber kein Muss., • Eigeninitiative & Hands-on-Mentalität – du arbeitest eigenständig und packst neue Themen proaktiv an., • Fließende Deutsch-, sowie gute Englischkenntnisse in Wort und Schrift Was bieten wir dir? Startup-Feeling & Verantwortung von Tag 1 an – bring deine Ideen direkt ein! • Flexibles Arbeiten – arbeite von unserem Office in Osnabrück oder von zuhause aus., • Learning & Development – Einblick in Sales und Sales Operations sowie ein sich ständig weiterentwickelndes Produkt, • Wachstumsmöglichkeiten – entwickle dich in einem schnell wachsenden SaaS-Unternehmen weiter und schließe direkt an dein Studium an., • Teamkultur & Purpose – ein motiviertes Team, das Selbstbestimmung, Vertrauen & Flexibilität lebt. So erreichst du Uns Klingt spannend? Dann bewirb dich jetzt! Sende uns einfach deinen Lebenslauf & ein kurzes Motivationsschreiben direkt über unsere Karriereseite: desk.ly/karriere Wir freuen uns auf dich! _ Über uns Wir wollen die Zukunft der Arbeitswelt mitgestalten und unsere digitale Anwendung für die Verwaltung sowie Organisation der Arbeitsplätze im Flex Office durch Desksharing mit einer Arbeitsplatzbuchung ermöglichen. Die Mitarbeitenden sollen die individuelle Gestaltung des Büroalltags - “Power to the People” erleben! Durch unser Desksharing-Tool können alle Mitarbeitenden für bestimmte Aufgaben und Termine ins Büro kommen, aber auch die Homeoffice-Möglichkeit in Anspruch nehmen. Der soziale Austausch, die Kooperationen, Innovationskraft, Kreativität und Effizienz gehen durch diesen flexiblen Wechsel weder im Office noch im Homeoffice verloren. Aus der Erfahrung heraus können wir sagen, dass die Mitarbeitenden glücklicher und zufriedener sind und effizienter arbeiten können, seit das Desksharing-Tool Anwendung findet.

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Bilingual Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Bilingual (Spanish-speaking) proficiency Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 classes! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $50,000-$52,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Mercier Consultancy is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives to join our team in the picturesque island nation of Malta! In this essential role, you will provide exceptional support to our Dutch-speaking clients, ensuring their inquiries are met with professionalism and care. Malta, known for its stunning coastline, rich history, and vibrant culture, provides a perfect backdrop for your career advancement while enjoying a unique Mediterranean lifestyle. If you are passionate about customer service and eager to take on a new challenge, we invite you to apply! • Deliver outstanding customer service in Dutch through various communication channels, including phone, email, and live chat., • Assist customers with their inquiries about products and services, providing accurate information and solutions., • Effectively resolve customer complaints and issues, ensuring a high level of customer satisfaction., • Document customer interactions thoroughly and contribute to service improvement initiatives., • Collaborate with colleagues to improve service quality and tackle common challenges., • Stay knowledgeable about company offerings and industry trends in order to provide informed assistance., • Engage in ongoing training and development to continuously enhance your customer service skills., • Fluency in Dutch and English is required, along with strong written and verbal communication skills., • Previous experience in customer service is preferred, but a positive attitude and willingness to learn are equally important., • Strong problem-solving skills and a commitment to delivering excellent customer service., • Able to manage multiple inquiries effectively in a fast-paced environment., • Basic computer proficiency and experience with customer service software is advantageous., • A willingness to relocate to Malta and embrace its vibrant culture., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED Join Our Team as a Remote Customer Service Representative! As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service. Responsibilities • Respond to customer inquiries via phone, email, or chat in a timely and professional manner., • Assist customers with troubleshooting issues and provide accurate solutions., • Process orders, amendments, and returns efficiently., • Escalate unresolved issues to senior staff when necessary., • Provide feedback to improve customer service processes., • High school diploma or equivalent required., • 1-2 years of customer service experience preferred., • Excellent communication skills, both verbal and written., • Strong problem-solving skills and an ability to think critically., • Ability to work independently and manage time effectively in a remote setting., • Reliable internet connection and a quiet home office environment., • Previous experience in a call center or remote support role is a plus. Required Equipment: • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher, • Hardwired internet connection (ethernet) required, • USB headset (not wireless) with noise-canceling features, • Webcam (external or integrated), • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Training & Development, • Work From Home

Senior Data Scientist (United States - Remote) Why this Role Matters: At Greenbox Capital, we help small businesses thrive by providing fast, accessible funding. As a Senior Data Scientist, you’ll play a key role in building and scaling the predictive models that power our credit decisioning, risk management, and fraud prevention strategies. Your work will directly influence how we evaluate opportunities, optimize profitability, and deliver smarter, faster decisions to our customers. You’ll drive results across machine learning, experimentation, and data-driven strategy, helping us continuously improve our products and operations. This role reports to the VP of Technology and is a critical contributor to our data science function and overall growth strategy. What Success Looks Like: Here’s how your time might break down (actual time can shift depending on business needs): • Model accuracy and predictive performance impacting credit decisions, • Business impact through conversion rate, revenue growth, and risk-adjusted profitability, • Effectiveness of experimentation (A/B testing and causal inference insights), • Reliability and scalability of production models How you’ll be measured: Data Science Strategy & Model Development • Design, build, and deploy predictive models that directly impact credit, risk, and product performance, • Apply causal inference and experimentation to improve model and business outcomes Cross-Functional Collaboration & Business Impact • Partner with product, risk, and leadership teams to translate business needs into data-driven solutions, • Communicate insights clearly to influence strategic decisions Model Deployment & Data Infrastructure • Support production deployment and ongoing optimization of models, • Monitor performance and continuously improve model accuracy and reliability You’re a Strong Fit if You: • Have demonstrated ability to analyze complex problems and deliver data-driven solutions with measurable impact, • Bring strong ownership and accountability in a fast-paced, growth-oriented environment, • Are naturally curious and continuously seek to improve models, systems, and processes, • Communicate complex ideas clearly to both technical and non-technical audiences, • Collaborate effectively across global, cross-functional teams, • Exhibit a growth mindset and adaptability when working with evolving data and business needs What You’ve Done Before: • Bachelor’s degree in Data Science, Computer Science, Mathematics, Statistics, or related field required; advanced degree (MS, PhD, or MBA) preferred, • 8+ years of experience in data science, predictive modeling, and financial analytics, • Proven success developing and deploying machine learning models in FinTech or financial services, • Experience in merchant cash advance, revenue-based financing, or alternative small business lending (strongly preferred), • Experience working in startup or high-growth environments and scaling systems Tools and Expertise You’ll Bring: • Advanced proficiency in Python for model development and system design, • Strong experience with SQL and large-scale data analysis, • Deep expertise in statistical modeling, machine learning, and feature engineering, • Experience designing and analyzing A/B tests and applying causal inference methods, • Experience with model deployment, monitoring, and lifecycle management, • Familiarity with Databricks, MLflow, and modern MLOps practices What to Expect from Our Interview Process We believe in a respectful, efficient, and transparent hiring experience. Here’s what you can typically expect: Step 1: Initial Phone Screen (30 minutes) A brief conversation with a recruiter to learn more about your background, interests, and alignment with the role. Step 2: Hiring Manager Interview (1 hour) A deeper discussion about the role, your relevant experience, and how you’d contribute to the team. Step 3: Role-Specific Assessment or Panel Interview (1 hour) Depending on the role, this may include a take-home assignment, technical interview, or live case study with team members. Step 4: Final Interview or Leadership Chat (1 hour) A final conversation with senior leadership or cross-functional team members to ensure alignment with our mission and values. Step 5: Offer & Background Check If it’s a mutual fit, we’ll move forward with background check and present a competitive offer. We aim to complete this process within 2–3 weeks from your first conversation with us. Benefits: 💸 Competitive Pay - We know your worth and we pay accordingly. 🌴 Flexible PTO - Work hard, rest well. Take the time you need to recharge. 🏡 Remote - Fully remote within the U.S., working Eastern Time hours to keep everyone aligned. 🩺 Full Benefits Package - Health, dental, vision, 401K with employer match 🧠 Smart, Supportive Teammates - Collaborate with sharp minds who are kind, driven and uphold our core values: Wear Green First, Pull the Thread, Move the Needle, Courage Over Comfort, Think Bold, Win Together, and Own the Outcome

We are looking for a Customer Success Manager for Thailand BASED and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Thai ,Plus have a good level of English (B1+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

Kanopi Studios is a Design, Development & Support Agency with a fully distributed team of people who are experts in Drupal & WordPress. Our clients are mission-driven — and so are we. We design, build, and support websites that help their missions thrive. We believe the people behind the work matter just as much as the work itself. That’s why we’re deeply committed to supporting our team’s growth, wellbeing, and success. When our people thrive, our clients do too — and together, we build a web that works better for everyone. As Kanopi continues to grow, we’re excited to welcome a new Agency Sales Representative to our team. We are currently seeking a highly skilled and motivated Agency Sales Representative to join our team. As an Agency Sales Representative, your day-to-day includes working closely with potential clients as leads come in during the sales process. You will qualify leads, create clarity, and build a value-based, consultative solution to meet the prospective client's website project needs. You will work closely with the CEO, Client Engagement Manager and members of the Sales Engineering team to develop and present technical and creative solutions, provide accurate estimates, and serve as a resource for the Implementation Team after the sale is closed. This role requires flawless documentation and disciplined follow-through. Because our internal teams rely on accurate discovery and scoping, inconsistent documentation will directly impact project outcomes. Applicants must demonstrate a history of excelling in detail-oriented sales environments. This fast-paced position involves managing shifting priorities and reports directly to the Client Engagement Manager. • Intake and assess client needs to align with Kanopi Sales' quarterly strategic goals and industry focus., • Leverage Kanopi's Sales Checkpoints and Milestones process to skillfully qualify new leads and set opportunities up for success throughout the sales process., • Conduct continuous follow-up on active leads in the pipeline once qualified, overcoming technical and business objections of potential clients with ease and confidence., • Facilitate calls with key decision-makers, including in-depth needs assessments with technical, tactical, and financial decision-makers., • Accurately capture clients' essential requirements, business goals, KPIs, and assumptions for strategy, design, development, and support services., • Present Kanopi's solution to potential clients via targeted sales materials, proposals, and other related deliverables., • Maintain impeccable documentation within Teamwork, ensuring data, notes, and follow-up tasks are complete and accurate., • Accurately track outcomes and results for deals in HubSpot, • Take ownership of business development relationships with potential clients, working independently but in coordination with other members of the Sales Team., • Create new relationships that engage clients and project teams., • Work collaboratively with managers and other team members to brainstorm and develop sales tactics and presentations., • Construct pitch logistics and autonomously lead presentations to clients., • Meet or exceed revenue targets quarterly/annually., • Participate in the development of creative assets and other sales documents., • Facilitate the development of service agreementsfor support and build project opportunities, coordinating and collaborating with members of management and sales engineering teams skillfully to guarantee accuracy., • Ensure all project information handoffs meet internal documentation standards and provide full clarity for Sales Engineering and Implementation teams. Our Technology Stack Includes HubSpot, Slack, Teamwork, Gmail, Google Drive, LinkedIn Sales Navigator, ChatGPT, Claude, and Zoom. Ideally, you have worked with each of these software platforms, but it's not a dealbreaker if we have to train you on a new system – we know how quickly the communication, media, and productivity tools out there can change. We will gauge your success through actionable, measurable results, such as referrals converting to clients and your ability to manage multiple leads and projects simultaneously while managing your time wisely, and expertly prioritizing your tasks. This is a full-time, salary-based position (non-commissioned). We operate with a collaborative, team-focused model rather than individual commission structures. The starting salary for this role will fall within the range of $58,000.00 - $70,800.00 - the range is broad, but it is commensurate with experience, aligned with current members of our team with similar experience, and may shift a bit depending on your geographic location. This is a 100% remote role, but you must live and be able to work in the US or Canada. We are looking for candidates who have… • Proven agency experience cultivating business and acquiring/growing clientele in the website, SaaS, or technology space., • Ability to work collaboratively and consistently., • Demonstrated passion for helping clients succeed., • Demonstrated experience in turning challenges into opportunities., • Presentation experience, demonstrating excellent written and verbal communication., • Experience and the desire to promote strong creative thinking., • Ability to work in a fast-paced environment., • Ability to be self-directed, a team player, and a fast learner., • Ability to communicate in an inclusive, supportive, and thoughtful manner., • Passion for the web and open source development., • Technical experience with websites or technical services is a bonus., • Preferred Qualifications/Experience:, • 3+ years of Drupal & WordPress website sales experience., • Past experience as a website sales representative or business development representative with B2B sales at a digital agency., • Experienced with HubSpot and TeamWork. In the spirit of transparency…this role is NOT a fit for you if: • You are a lone wolf salesperson who likes to have your own process, • You struggle with details, • You have not worked inside a remote digital agency environment, • You prefer selling products rather than consultative service engagements At Kanopi, we know that a diverse team makes us stronger, more creative, and more effective. We enthusiastically welcome applicants of all backgrounds, and we strongly encourage people of color, women, LGBTQ+ individuals, people with disabilities, and those from other underrepresented communities to apply. If you think this post was written just for you, here’s what to do next: • Use the ‘Apply for this Job’ button located toward the bottom of the page., • Fill out all required fields on the Application page., • Please upload a resume and cover letter (including your answer to the question below). About that cover letter… This is VERY important! We’d love to hear what makes you a great fit for this role - and be sure to include your answer to this question: What’s your favorite piece of technology, and why? We want to make sure we’re a great fit - for you and for us! Here’s what our process looks like: • Application review: We’ll take time to carefully review your application., • Initial questions: If we’d like to learn more, we’ll send a short set of questions to get to know you better., • Interviews: You’ll meet with several team members to chat about the role and your experience., • Skills assessments: You may be asked to complete some short tasks to show us how you approach your work., • Ongoing communication: We aim to follow up with every applicant. If you haven’t heard from us, feel free to reach out - we’re happy to connect. We’ll explain each step more fully as you move through the process. We're excited to get to know you! Please note - we try to make an effort to contact every applicant to let you know the status of your application, but we are human, so if you don’t hear from us, drop us a line! Kanopi Studios is committed to fostering an inclusive and accessible recruitment process. If you require accommodations at any stage of the application process, please let us know and we will work with you to meet your needs. Disclaimer Regarding the Use of AI: In the interest of fostering a fair and unbiased recruitment process, we utilize AI technology to assist in reviewing job applications. This includes anonymizing applications to mitigate potential bias and ensure a more equitable assessment of qualifications. Human oversight is applied to all decisions; we are committed to the continuous review and revision of our processes to ensure alignment with the fair treatment of applicants in addition to state, provincial, and federal law. We offer a comprehensive range of health, professional, remote workspace, and other fun benefits for all full time US and Canadian employees. For more information, see the benefits section of our careers page. This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by Kanopi Studios in accordance with applicable federal, state and local laws. No agencies, recruiters or overseas applicants (for consideration, applicants must live in the US or Canada).

Location: Remote in Untied States Working days: Mon - Fri Working hours: 9am - 6pm in your respective time zone Salary: $40K - $44K per annum Languages: In addition to English, native or full professional proficiency in Spanish, French or Italian is required As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to logistics, orders, website bugs, and serving as the voice of the customer internally. Collaboration with all departments is key, making you the glue that binds our organization together. If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry. About us: Nivoda is an extremely fast growing B2B marketplace revolutionizing the way the global diamond industry operates. Nivoda connects buyers and sellers of diamonds on its online platform and facilitates the most transparent, efficient, and cost-effective way to sell and buy diamonds. Since launch in 2017, Nivoda has grown to a team of 400+ employees worldwide and has remained true to its founding mission: build the trusted global marketplace for the jewellery industry by delivering modern tools and quantitative ROI. What you’ll do: • Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority., • Adapt to constant changes in our fast-paced, scale-up environment, and staying ahead of the curve with new product releases enabling you to deliver the best possible experience to our valued clients., • You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth., • Answer customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues. What you’ll need: • Minimum 2 years experience in online customer support, live chat, and calls., • Organised and able to multitask across different platforms, • Proactive and forward thinking, • Assertive nature and ability to be the voice of the customer when communicating internally, • Excellent cross-functional collaboration skills What we offer: Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success Remote working environment Flexible working Unlimited holiday Fast-paced and global working environment Please note, this is not a technical support role Please submit your resume in English Unfortunately, we're unable to provide sponsorship for this role

Mercier Consultancy is thrilled to announce an exceptional opportunity for Finnish Speaking Customer Service Representatives to join our esteemed team in the beautiful island of Malta! In this vital role, you will provide outstanding support to our Finnish-speaking clients, addressing their inquiries and ensuring a seamless customer experience. Malta, with its rich history, stunning coastlines, and vibrant culture, offers a wonderful environment to develop your career while enjoying a Mediterranean lifestyle. If you are passionate about customer service and ready to take your career to the next level, we would love to hear from you! • Deliver high-quality customer service in Finnish through various communication channels, including phone, email, and live chat., • Assist customers with inquiries about products and services, ensuring accurate and helpful information is provided., • Effectively resolve customer complaints, maintaining a positive customer relationship at all times., • Document customer interactions accurately and participate in initiatives for service improvement., • Collaborate with team members to enhance the quality of service and address any challenges., • Stay informed about company offerings and industry trends to provide informed support., • Engage in training programs to continuously develop your customer service skills., • Fluency in Finnish and English is required, with strong communication skills in both written and verbal formats., • Previous experience in customer service is advantageous but not essential; a willingness to learn is highly valued., • Excellent problem-solving skills and a strong commitment to delivering exceptional customer service., • Able to handle multiple inquiries efficiently in a busy work environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to relocate to Malta and embrace a lively cultural experience., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will assist customers in Danish, answering their inquiries and ensuring they receive superior service regarding their electronics purchases. • Provide exceptional customer service support for consumer electronics inquiries via phone, email, and live chat in Danish., • Assist customers with product information, troubleshooting, order tracking, and returns., • Resolve customer complaints effectively while ensuring satisfaction and loyalty., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to improve product knowledge and enhance customer experience., • Stay updated on the latest consumer electronics trends and product knowledge to assist customers accurately., • Fluency in Danish (both written and spoken) is essential; knowledge of English is advantageous., • Previous experience in customer service, preferably within the consumer electronics sector., • Strong communication and interpersonal skills with a focus on customer satisfaction., • Proficiency in problem-solving and ability to handle challenging situations with ease., • Ability to multitask and prioritize effectively in a fast-paced environment., • Familiarity with CRM software and basic computer applications., • Willingness to work flexible hours, including evenings and weekends as required., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Senior Product Manager on the Developer Ecosystem & Partner Platform team. We create the building blocks that let partners and developers extend BILL—reliable APIs, intuitive integration paths, and a cohesive end‑to‑end developer experience. In this highly technical, cross‑functional role, you’ll shape platform capabilities that enable direct developers, app publishers, and embedded partners to integrate, build, and scale with confidence. You’ll collaborate closely with engineering and partner‑facing teams to deliver platform features that are easy to adopt and built for scale. Your work will power real customer use cases across BILL’s product surface area and accelerate ecosystem growth—so developers can spend less time on plumbing and more time creating value. Responsibilities: Drive execution of core Developer Platform initiatives that enable efficient partner and developer integrations. Define, prioritize, and deliver a clear roadmap for APIs, integration workflows, and platform capabilities that support a growing ecosystem. Partner with engineering and adjacent BILL product teams to ship high‑quality, scalable platform features. Gather, synthesize, and translate feedback from developers, partners, and internal stakeholders into crisp product requirements and user stories. Elevate the end‑to‑end developer experience—APIs, documentation, onboarding, and integration tooling—in close collaboration with technical writers. Use data, instrumentation, and qualitative insights to measure outcomes and continuously iterate on platform usability and reliability. We’d love to chat if you have: Product management experience building developer platforms, APIs, or partner ecosystems. Strong technical fluency and a history of working closely with engineers. A customer‑ and partner‑centric mindset with a passion for enabling others to succeed. Excellent communication skills and a track record of effective cross‑functional collaboration. Proven ability to deliver results in fast‑paced, ambiguous environments. Desired Qualifications: Experience improving API developer experience (DX), documentation systems, and onboarding flows. Background working with embedded partners or third‑party app marketplaces. Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. #LI The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $142,000 - $170,400 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $120,700 - $144,800 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

Osmind is a public benefit corporation advancing psychiatry through technology, services, and real-world evidence. Our software and services are used by 1,000+ interventional psychiatry practices across the U.S., the largest network of its kind. Our platform also supports life sciences companies developing and scaling access to cutting-edge treatments. RevOps at Osmind owns the revenue architecture across the full customer journey — from first marketing touch through closed-won, onboarding, expansion, and retention. That journey runs across four distinct go-to-market motions: scaled SMB sales, mid-market sales-led with outbound, clinician customer engagement and upsell, and enterprise life sciences. Each has its own pipeline definitions, handoff logic, channels and conversion metrics. Keeping them clean, connected, and compounding is the core challenge. This role reports to the VP of Growth. You'll inherit a modern stack (HubSpot, ChiliPiper, Gong, Cargo, Unify, Lovable, DocuSign, Arrows, Pylon, Chameleon) and be expected to extend it with AI-native workflows from day one. We're looking for someone who brings GTM engineering instincts to every system they touch. You’re excited to build revenue systems on the frontier of what’s possible today - learning from the dynamically evolving best practices, applying them to Osmind’s needs and sharing your learnings with the broader team. You’ll have the AI tools you need to be successful, whether that’s Claude (chat, cowork or code), Cursor, Cargo, Zapier or Lovable. What success looks like in the first 6 months: The revenue engine runs end-to-end with clean handoffs at every stage, actionable intelligence flowing to the right people, and an orchestrated GTM that delivers an exceptional customer experience from acquisition through retention and expansion. You've built AI-powered infrastructure the GTM team runs on and shipped automations yourself that eliminated the highest-friction manual work. You know the revenue engine inside and out and have a clear point of view on where it goes next. Revenue architecture across four GTM motions Design and maintain the pipeline stages, routing logic, handoff workflows, and conversion metrics for each motion. Marketing, sales, implementation, customer success, support, finance, and leadership all run on this architecture. GTM systems administration Own and administer HubSpot (including Operations Hub), ChiliPiper, Gong, Cargo, Unify, DocuSign, Arrows, Pylon, Chameleon, and integrations between them. Maintain data integrity across the stack. Evaluate and integrate new tools as the stack evolves. AI-native operations and automation Build production-grade agentic workflows for data enrichment, lead routing, CRM hygiene, and reporting. Apply AI to surface insights and reduce manual overhead. Own the AI enrichment pipeline for outbound targeting. Stay current on the tooling landscape and bring recommendations proactively. Data enablement and reporting Build and maintain dashboards and reporting for leadership and Finance, including Metabase for BI and operational reporting. Drive attribution methodology across all four motions. Partner with Finance on forecasting models. Partner with Data team on all things modern data stack to support GTM and Finance use cases — while the Data team owns ETL (Fivetran), data models (dbt) and reverseETL (Census), you should understand how your data architecture decisions in the GTM stack impact this work and be able to PM the data activation and reporting use cases. And have an opinion on when to use the modern data stack architecture vs. the more AI-native options. Campaign and outbound operations Architect campaign infrastructure in lockstep with the growth team. Own outbound infrastructure: account prioritization, signal-based triggers, sequence tooling. • 30 days: Full working knowledge of all GTM systems, documented handoffs and workflows, prioritized backlog of gaps ranked by revenue impact, • 60 days: Highest-impact agentic workflows are live. Production-grade automation targeting the outbound enrichment pipeline and the most manual reporting processes, not prototypes., • 90 days: Outbound motion is scaling — account scoring, sequence infrastructure, and signal-based triggers running reliably and improving week-over-week, • 5–8 years in revenue operations, sales operations, or marketing operations in B2B SaaS, • Hands-on CRM administration depth — workflow logic, pipeline architecture, integrations; you've built things in it, not just used it, • Multi-motion GTM experience: designed and maintained 2+ distinct GTM motions with separate pipeline definitions and handoff workflows — you built the architecture, not inherited it, • AI-native execution: you reach for AI first; you've shipped production-grade automations using LLMs, not just experimented; you have opinions about where the tooling is going, • Technical execution depth: can build automations, troubleshoot API integrations, and audit data quality without a developer, • Data architecture rigor: precise about how systems connect, where data degrades, and how to fix it, • Strong cross-functional communication: translates between what sales needs, what marketing needs, and what the data actually says, • Early-stage startup experience in scaling Series A through C companies, • HIPAA-aware systems design: you understand what data can and can't flow where, and you factor that into how you build, • Comfortable building systems that will change — you document as you go and don't need processes to be stable before you can improve them, • Experience with HubSpot Operations Hub, Unify, Arrows, Pylon, or ChiliPiper, • Clay, Cargo, or AI enrichment pipeline experience, • Prior healthcare or life sciences vertical experience beyond HIPAA compliance, • For remote candidates: Pacific timezone preferred, • We also support in-person candidates based in San Francisco who are able to go into the office 2 days per week $139,230 - $167,987 a year Depending on experience. The reasonably estimated national salary range for this position is between $139,230 and $167,987 per year, plus an equity package for eligible employees. Actual compensation will be commensurate with the candidate’s experience and local cost of labor. In addition, Osmind offers a wide range of comprehensive and inclusive employee benefits, including healthcare, dental, vision, generous family leave, FSA/DCFSA, mental health benefits, a 401(k) plan, and flexible paid time off. Some candidates may see the list above and feel discouraged because they don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed! We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we're taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, underrepresented people of color, LGBTQ+ people, veterans, and people with disabilities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company The Risk Product team within Payments & Financial Services is dedicated to safeguarding BILL’s ecosystem, enabling innovative and trustworthy payment solutions for customers, and driving business growth in a dynamic regulatory landscape. As Lead Product Manager on the team you will leverage your expertise to shape the future of risk management including credit, fraud, and compliance products, partnering closely with cross-functional teams to design, launch, and optimize impactful solutions. This role offers the opportunity to drive key initiatives, influence organizational strategy, and ensure our products not only meet—but set—industry standards for security, reliability, and compliance. Responsibilities: • Define product vision and strategy for risk management capabilities across life cycle flows in payment and financial service offerings, • Lead cross-functional teams in designing and launching features that proactively address emerging risks and evolving requirements, • Analyze market, regulatory, and internal data to identify patterns, opportunities, and vulnerabilities, transforming insights into product enhancements, • Collaborate closely with engineering, risk business owners, operations, customer experience, legal, and external partners to deliver high-quality solutions on time and within scope, • Develop and manage product roadmaps, ensuring alignment with business goals and stakeholder needs, • Monitor product performance, implement metrics, and iterate solutions based on user feedback and operational results, • Champion a culture of continuous improvement and knowledge-sharing across teams to elevate BILL’s risk and compliance practices We’d love to chat if you have: • 6+ Years of demonstrated experience in product management, particularly driving complex fraud, credit, and compliance initiatives in payments or financial services, • 6+ years of proven track record of launching Risk controls across the lifecycle onboarding, monitoring, identity, and profile management to support business unit goals across credit, fraud, and compliance., • Strong analytical and problem-solving skills; ability to leverage data and exercise sound judgment to inform decisions and resolve ambiguity, • Excellent stakeholder management and communication skills, with a track record of effective cross-functional collaboration, • Ability to translate business objectives and user needs into actionable product plans, managing competing priorities in a fast-paced environment #LI Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $169,500 - $203,400 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $144,100 - $172,900 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.