Memphis
Job DescriptionDescription: Veritas HHS seeks a Case Manager for the 30th Judicial District Child Support Services of Tennessee located in Memphis, TN. Start date: August 26, 2024 Starting salary: $15/hr About the Company Veritas-HHS provides consulting and operational expertise to health and human services agencies at the state and county levels. We bring together experienced and sophisticated subject matter experts to help solve the many challenges of providing better and more efficient services in a time of rapidly evolving policies and delivery systems. Our Company Culture is driven by our mission and core values. Placing our people at the forefront of everything we do is the backbone to our success and why people really enjoy working for Veritas-HHS. Here’s our Mission and Core Values. Mission – Do socially useful work, have fun, and prosper. Core Values – Integrity, innovation and creativity, quality of work, and customer service/teamwork. Benefits we offer: · Health Insurance · Dental Insurance · Vision Insurance · 401(k) · STD, LTD · Life Insurance · Employee Assistance Program · Telehealth Services · Paid Time Off &Volunteer Time Off · Rewards Program . On Demand Pay About this Position: The Case Manager provides Child Support Services by managing a caseload to obtain results for customers that include but are not limited to establishing paternity and medical and child support court orders and ensuring that parents meet their financial obligations. Primary Responsibilities • Analyze case information and take next steps pursuant to State policies and procedures, • Conduct interviews/collect DNA samples/negotiate consents/refer to community services, • Prepare legal documents and correspondence related to a case, • Work state system prompts to keep case information current and support automated case actions, • Perform annual reviews on assigned cases, • Perform initial locate activities, • Track own performance through special reports, • Receive, evaluate, and resolve customer problems and complaints, • Update state system with appropriate new information and records detail of customer contacts, • Take all actions available to resolve customer concerns, • Other related duties as assignedRequirements:, • Associate’s degree or Paralegal Certification preferred, • At least two years of experience in legal environment or government case processing; public contact experience preferred, • Education can be substituted for years of experience Learn about Veritas HHS at .