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At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career. In the Role • Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service, • Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals, • Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs, • Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations, • Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems, • Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude, • Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options Requirements:, • High School Diploma or GED Preferred:, • Sales, Collections or Customer Service experience, • Bilingual - Spanish Location: On site The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Who we Are A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:, • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances, • Up to 4% matching 401(k), • Employee Stock Purchase Plan (10% share discount), • Tuition reimbursement, • Paid time off (15 days’ vacation per year, prorated based on start date), • Paid sick leave as determined by state or local ordinance (prorated based on start date), • 11 Paid holidays (4 floating holidays, prorated based on start date), • Paid volunteer time (3 days per year, prorated based on start date) OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Portland, OR. Shift: 3x12 hr PMs Start Date: 07/20/2026 Duration: 7 weeks Pay: $2507.8 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced Cath Lab Tech for an exciting Travel Allied job in Portland, OR. Shift: 4x10 hr days Start Date: 07/13/2026 Duration: 26 weeks Pay: $3519 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Job Description Join Vacatia and Help Build the Future of AI-Powered Vacation Ownership Location: Portland, OR (Hybrid – Three Days In Office) Remote considered for exceptional candidates. About Vacatia Vacatia is building the future of vacation ownership. We operate in a fragmented, operationally complex industry where AI has the potential to fundamentally transform how decisions are made, how customers are supported, and how businesses scale. We're developing AI agents that sit at the center of critical business workflows—helping owners, supporting operations, surfacing insights, and automating decisions that historically required significant human effort. These agents interact with real customers and influence real business outcomes, making reliability, safety, and performance essential. We're looking for a hands-on Senior AI Agent & Evals Engineer to own the intelligence layer behind these systems. You'll be responsible for designing agent behavior, building evaluation frameworks, creating guardrails, and continuously improving agent performance as our AI footprint expands across the organization. If you're passionate about prompt engineering, agent reliability, and creating measurable AI systems that solve meaningful business problems, we'd love to meet you. Why You'll Love Working at Vacatia Build the Future of Applied AI Design and improve AI agents that directly impact customer experiences, operational efficiency, and business outcomes across our organization. Work on Problems That Matter Your work will influence real-world decisions involving customer communications, mortgage outcomes, rental operations, and owner experiences. Own the Intelligence Layer Take full ownership of prompt design, agent behavior, evaluation systems, guardrails, and continuous performance improvement. Measure What Matters Build sophisticated evaluation frameworks, golden datasets, and automated scoring systems that ensure our agents continually improve. Partner Across the Business Collaborate closely with engineers, operators, and subject matter experts to transform business knowledge into scalable AI systems. Join a Small Team with Outsized Impact Work alongside experienced engineers and leaders who believe AI can create meaningful competitive advantages in a traditionally underserved industry. Your Impact • Design, refine, and optimize prompts, tool definitions, routing logic, and decision-making behavior across Vacatia's AI agent ecosystem, • Build and maintain evaluation frameworks, golden datasets, grading systems, and regression testing pipelines that measure agent quality and reliability, • Develop guardrails and safe-failure mechanisms that ensure agents operate responsibly in customer-facing and financially sensitive workflows, • Monitor production performance, investigate failures, identify edge cases, and continuously improve agent outcomes through data-driven iteration, • Partner with business stakeholders to translate policies, operational requirements, and domain expertise into measurable agent behavior, • Collaborate with engineering teams to define context requirements, tool contracts, and integration specifications that support agent success, • Create scalable frameworks and reusable patterns for deploying AI agents across new business workflows and use cases, • Establish best practices for prompt engineering, evaluation methodologies, observability, and agent operations What You Bring • Proven experience shipping and owning production AI agents or LLM-powered systems beyond proof-of-concept environments, • Deep expertise in prompt engineering, including system prompts, tool usage, context management, output constraints, and agent behavior design, • Hands-on experience building evaluation frameworks using golden datasets, scoring rubrics, LLM-as-judge methodologies, and regression testing, • Strong familiarity with modern AI development tools such as Claude Code, Codex, or similar coding agents, • Experience with agent observability and evaluation platforms such as LangSmith, Langfuse, Arize, Galileo, or comparable solutions, • Ability to distinguish prompt issues from data, tooling, model, or evaluation failures and systematically improve agent performance, • Strong written and verbal communication skills with the ability to work effectively across engineering and business teams, • Demonstrated ownership mindset with a passion for building reliable, measurable, and continuously improving AI systems Strongly Preferred • Experience building agents that process communication-based workflows including emails, support tickets, chat interactions, or transcripts, • Experience with multiple agent frameworks and a practical understanding of their tradeoffs, • Familiarity with the evolving LLM landscape and model selection strategies, • Experience designing and implementing end-to-end evaluation pipelines and agent operations workflows, • Production experience with online evaluation systems and automated scoring of live traffic Nice to Have • Experience integrating AI systems with Salesforce, AWS Connect, or customer engagement platforms, • Background in customer-facing industries where accuracy, compliance, and communication quality are critical, • Contributions to open-source projects, technical writing, or public thought leadership in AI, prompt engineering, or agent development Join Us Join us at the forefront of applied AI innovation. If you're excited about building intelligent systems that solve complex business problems, improving agent behavior through rigorous evaluation, and helping shape the future of vacation ownership, we'd love to hear from you. At Vacatia, you'll have the opportunity to build AI solutions that matter, work alongside talented teammates, and create technology that drives real business impact.

Job Description Job Type: Part-Time/Full-Time (Day, Evenings & Weekends) About Us We are a growing sports card breaking community that runs live streams on platforms like Whatnot, YouTube, Instagram, and TikTok. We focus on modern and vintage sports cards across NBA, NFL, MLB, and more. Our goal is to create a fun, energetic, and trustworthy environment for collectors and new hobbyists alike. We’re looking for a Sports Cards Streamer Enthusiast to host live breaks, interact with our audience, and help build our brand. What You’ll Do • Host Live Streams, • Run live sports card breaks on Whatnot/YouTube/IG/TikTok, • Keep high, positive energy and a fun vibe throughout the stream, • Read and react to chat, answer questions, and shout out viewers, • Showcase Products, • Present and explain different products (hobby/retail boxes, blasters, singles, slabs, etc.), • Hype up big hits and pull moments in a genuine, engaging way, • Promote current and upcoming breaks, giveaways, and specials, • Community Building, • Build relationships with regulars and welcome new viewers, • Encourage fair play, respect, and a positive community atmosphere, • Collect feedback and share ideas to improve the show, • Operational Basics, • Help track orders and breaks during the stream, • Follow basic procedures for sorting, sleeving, and handling cards (staff may assist off-camera), • Coordinate with our team on schedule, inventory, and promotions What We’re Looking For • Sports & Hobby Passion, • Strong interest in sports cards and the sports world (NBA, NFL, MLB, etc.), • Familiarity with key players, rookies, sets, parallels, grading, and general hobby lingo, • On-Camera Personality, • Comfortable and natural on live video, • Clear speaking voice, good energy, and able to keep things fun even during slow stretches, • Confident reading chat and reacting quickly in real time, • Reliability & Professionalism, • Consistent availability for scheduled streams (evenings and/or weekends), • Dependable, on-time, and able to follow structure while having fun, • Respectful, honest, and customer-focused mindset, • Technical Basics, • Stable high-speed internet, • Quiet, well-lit space for streaming, • Comfortable using streaming apps/platforms (we’ll train as needed) Nice-to-Haves (Not Required) • Previous experience streaming or content creating (Twitch, YouTube, TikTok, Whatnot, etc.), • Experience in card breaking, selling, or grading, • Knowledge of non-sport/TCG (Pokémon, etc.) is a bonus What We Offer • Competitive pay – hourly plus potential performance-based incentives, • Free or discounted access to some breaks and product, • Growth opportunities as the channel and brand expand, • Collaborative, hobby-focused team that actually cares about the community, not just the sales How to Apply Please send: • A short intro about yourself and your hobby background, • Links to any past streams or video content (if available), • Your general availability (days/times, time zone), • Your social handles (Instagram, TikTok, YouTube, etc., if you’re comfortable sharing) Email applications to: [your email here] Subject line: “Sports Cards Streamer Application – [Your Name]” If you love sports cards, enjoy entertaining people, and want to turn your passion into a paid role, we’d like to hear from you. Company DescriptionJob Type: Part-Time/Full-Time (Evenings & Weekends) About Us We are a growing sports card breaking community that runs live streams on platforms like Whatnot, YouTube, Instagram, and TikTok. We focus on modern and vintage sports cards across NBA, NFL, MLB, and more. Our goal is to create a fun, energetic, and trustworthy environment for collectors and new hobbyists alike. We’re looking for a Sports Cards Streamer Enthusiast to host live breaks, interact with our audience, and help build our brand. What You’ll Do Host Live Streams Run live sports card breaks on Whatnot/YouTube/IG/TikTok Keep high, positive energy and a fun vibe throughout the stream Read and react to chat, answer questions, and shout out viewers Showcase Products Present and explain different products (hobby/retail boxes, blasters, singles, slabs, etc.) Hype up big hits and pull moments in a genuine, engaging way Promote current and upcoming breaks, giveaways, and specials Community Building Build relationships with regulars and welcome new viewers Encourage fair play, respect, and a positive community atmosphere Collect feedback and share ideas to improve the show Operational Basics Help track orders and breaks during the stream Follow basic procedures for sorting, sleeving, and handling cards (staff may assist off-camera) Coordinate with our team on schedule, inventory, and promotions What We’re Looking For Sports & Hobby Passion Strong interest in sports cards and the sports world (NBA, NFL, MLB, etc.) Familiarity with key players, rookies, sets, parallels, grading, and general hobby lingo On-Camera Personality Comfortable and natural on live video Clear speaking voice, good energy, and able to keep things fun even during slow stretches Confident reading chat and reacting quickly in real time Reliability & Professionalism Consistent availability for scheduled streams (evenings and/or weekends) Dependable, on-time, and able to follow structure while having fun Respectful, honest, and customer-focused mindset Technical Basics Stable high-speed internet Quiet, well-lit space for streaming Comfortable using streaming apps/platforms (we’ll train as needed) Nice-to-Haves (Not Required) Previous experience streaming or content creating (Twitch, YouTube, TikTok, Whatnot, etc.) Experience in card breaking, selling, or grading Knowledge of non-sport/TCG (Pokémon, etc.) is a bonus What We Offer Competitive pay – hourly plus potential performance-based incentives Free or discounted access to some breaks and product Growth opportunities as the channel and brand expand Collaborative, hobby-focused team that actually cares about the community, not just the sales How to Apply Please send: A short intro about yourself and your hobby background Links to any past streams or video content (if available) Your general availability (days/times, time zone) Your social handles (Instagram, TikTok, YouTube, etc., if you’re comfortable sharing) Email applications to: [your email here] Subject line: “Sports Cards Streamer Application – [Your Name]” If you love sports cards, enjoy entertaining people, and want to turn your passion into a paid role, we’d like to hear from you.Job Type: Part-Time/Full-Time (Evenings & Weekends)\n\nAbout Us\nWe are a growing sports card breaking community that runs live streams on platforms like Whatnot, YouTube, Instagram, and TikTok. We focus on modern and vintage sports cards across NBA, NFL, MLB, and more. Our goal is to create a fun, energetic, and trustworthy environment for collectors and new hobbyists alike.\n\nWe’re looking for a Sports Cards Streamer Enthusiast to host live breaks, interact with our audience, and help build our brand.\nWhat You’ll Do\n\n Host Live Streams\n Run live sports card breaks on Whatnot/YouTube/IG/TikTok\n Keep high, positive energy and a fun vibe throughout the stream\n Read and react to chat, answer questions, and shout out viewers\n\n Showcase Products\n Present and explain different products (hobby/retail boxes, blasters, singles, slabs, etc.)\n Hype up big hits and pull moments in a genuine, engaging way\n Promote current and upcoming breaks, giveaways, and specials\n\n Community Building\n Build relationships with regulars and welcome new viewers\n Encourage fair play, respect, and a positive community atmosphere\n Collect feedback and share ideas to improve the show\n\n Operational Basics\n Help track orders and breaks during the stream\n Follow basic procedures for sorting, sleeving, and handling cards (staff may assist off-camera)\n Coordinate with our team on schedule, inventory, and promotions\n\nWhat We’re Looking For\n\n Sports & Hobby Passion\n Strong interest in sports cards and the sports world (NBA, NFL, MLB, etc.)\n Familiarity with key players, rookies, sets, parallels, grading, and general hobby lingo\n\n On-Camera Personality\n Comfortable and natural on live video\n Clear speaking voice, good energy, and able to keep things fun even during slow stretches\n Confident reading chat and reacting quickly in real time\n\n Reliability & Professionalism\n Consistent availability for scheduled streams (evenings and/or weekends)\n Dependable, on-time, and able to follow structure while having fun\n Respectful, honest, and customer-focused mindset\n\n Technical Basics\n Stable high-speed internet\n Quiet, well-lit space for streaming\n Comfortable using streaming apps/platforms (we’ll train as needed)\n\nNice-to-Haves (Not Required)\n\n Previous experience streaming or content creating (Twitch, YouTube, TikTok, Whatnot, etc.)\n Experience in card breaking, selling, or grading\n Knowledge of non-sport/TCG (Pokémon, etc.) is a bonus\n\nWhat We Offer\n\n Competitive pay – hourly plus potential performance-based incentives\n Free or discounted access to some breaks and product\n Growth opportunities as the channel and brand expand\n Collaborative, hobby-focused team that actually cares about the community, not just the sales\n\nHow to Apply\n\nPlease send:\n\n A short intro about yourself and your hobby background\n Links to any past streams or video content (if available)\n Your general availability (days/times, time zone)\n Your social handles (Instagram, TikTok, YouTube, etc., if you’re comfortable sharing)\n\nEmail applications to: [your email here]\nSubject line: “Sports Cards Streamer Application – [Your Name]”\n\nIf you love sports cards, enjoy entertaining people, and want to turn your passion into a paid role, we’d like to hear from you.

Job Description Do you enjoy providing friendly, knowledgeable service to customers in a fast-paced retail environment? Are you organized, self-motivated and detail-oriented, particularly when it comes to appliance sales and service? Would you like to be part of a winning team with plenty of opportunities to earn AND grow your career? THEN COME TALK TO US! As the largest locally-owned appliance company, Standard TV and Appliance is searching for an eCommerce Salesperson to meet our growing online sales needs. Job responsibilities include, but are not limited to: • Providing excellent customer service in-person, via email and/or SMS text messages, and telephone., • Converting website traffic into sales via online chat., • Maintaining minimum sales standards as outlined by management., • Maintaining a well-organized, responsible, and positive attitude., • Additional job functions and position qualifications as listed below. Position is full-time PLUS benefits. Salary is based on commission. BENEFITS INCLUDE: • Employee Discount Program on purchases, • Health and Dental Insurance, • Paid Time Off/Paid Holidays, • Stable company atmosphere (over 70 years in business!), • PLUS FUTURE OPPORTUNITIES FOR ADVANCEMENT ESSENTIAL JOB FUNCTIONS: • Greet the customer with a smile and positive attitude., • Provide customer service (treat the customers as your family)., • Engage active website visitors within 120 seconds of arriving on our site., • Engage active 'live chat' requests within 15 seconds., • Qualify leads and move conversations offline to phone, text, email and, if possible schedule appointment in retail locations., • Maintain minimum sales standards per Minimum Expectations Addendum., • Maintain accurate knowledge of all product functions, features and benefits sold by Standard TV and Appliance., • Follow the Sales Handbook, Memos and Policies & Procedures., • Dress as per Sales Handbook, including a name tag., • Punctual for shift, should be punched in on or before start time., • Ask the on duty Person-in-Charge (PIC) for assistance if you are not able to close the sale., • Follow up on all bids, SOR reports, "NA" reports, and others as assigned., • Follow up on all customer calls before leaving your shift., • Follow online merchandise and pricing direction from the buying office., • Attend regular sales meeting (as scheduled)., • Attend training sessions, Daily, Weekly, Monthly, factory off-site & on-site as required or available., • Prioritize the preservation and protection of JBC Limited, LLC.'s (and all dbas) reputation and public image of integrity. MINIMUM QUALIFICATIONS: • Prior work experience offering friendly customer service in a fast-paced work environment., • Must be detail-oriented; possess good organizational and appliance product knowledge skills., • Excellent telephone etiquette., • Fluency in English (written & verbal)., • Basic computer skills and experience., • Ability to work a flexible schedule, i.e. Saturdays and/or Sundays until 10:00 p.m., • Ability to follow merchandise directions, a plan to sell., • Ability to lift 50lbs (assist in loading Appliances)., • Working knowledge of appliance hook up instructions., • Ability to accurately calculate gross margins from cost reports., • Ability to work positively in a team environment., • Ability to work in a fast-paced environment and remain calm in stressful situations., • Ability to work on several projects simultaneously. PREFERRED QUALIFICATIONS: • Prior builder/designer account experience a plus., • Prior retail sales experience., • Knowledge of "STORIS" system., • Customer Service Certification from a business or accredited college., • Strong computer experience, including Microsoft Word., • Fluency in Spanish, Eastern European or Asian languages., • Prior property management experience. If this sounds like the role for you AND you work well as part of a team, have a great attitude and are looking to grow with a great company - APPLY TODAY! CLICK HERE TO APPLY: https://www.standardtvandappliance.com/careers Standard TV & Appliance. Best Service. Best Selection. Best People. Job Posted by ApplicantPro

Cynet Health is seeking an experienced MRI Tech for an exciting Travel Allied job in Vancouver, WA. Shift: 4x10 hr days Start Date: 07/13/2026 Duration: 13 weeks Pay: $2652.2 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Vancouver, WA. Shift: 4x10 hr days Start Date: 08/03/2026 Duration: 13 weeks Pay: $2652.2 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Portland, OR. Shift: 4x10 hr days Start Date: 07/27/2026 Duration: 13 weeks Pay: $2636 / Week About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Portland, OR. Shift: 4x10 hr nights Start Date: 07/27/2026 Duration: 13 weeks TOP RANKED TRAVEL NURSING COMPANY IN THE NATION BY BLUEPIPES Description Ready for your next adventure? Axis Medical Staffing, one of the leading Travel Nursing Companies in the nation, has an immediate [VMS Shift] shift CT Tech opening in Portland, Oregon. This job is expected to close within 30 days. Job Summary • Specialty: CT Tech, • City: Portland, • State: Oregon, • Start Date: 07/27/2026, • End Date: 10/26/2026, • Shift Hours: Night 4x10-Hour (21:00 - 07:30), • Active and Unencumbered State License, • At least 2 years of current experience Who you`d be working for? Since 2004, Axis Medical Staffing has excelled in connecting adventurous travel nurses with amazing opportunities throughout the country, setting us apart from the rest. We`re not a small, inexperienced company; in fact, we offer a vast range of nationwide travel nursing contracts, rivaling even the largest corporate "big box" staffing agencies. Our passion lies in helping our travelers achieve their career goals while delivering an unforgettable travel nursing experience. Rock Star Status • BetterNurse.org names Axis the Best Travel Nursing company in 2025, • BluePipes Names Axis the #1 Travel Nursing Agency in 2024, • VeryWell Health recognizes Axis as having the best customer service in 2024, • Inc. 5000 Recognizes Axis Medical Staffing as a fastest growing company in 2024, • Many more recognitions on our site! Check it out. Perks of being an Axis Rock Star • Competitive Compensation Paid Weekly, • Personalized Housing Options, • Comprehensive & Affordable Health Insurance, • Pet Friendly – We pay for pet deposits!, • Company matching 401k with immediate vesting, • State license and Travel reimbursement, • Single point of contact recruiter, • Referral program At Axis, you`re more than just a number. With a dedicated single point of contact, join our team and enjoy an unparalleled, personalized experience. Apply today! Axis is an Equal Opportunity Employer About Cynet Health: Ranked #5 Best Travel Nursing Companies 2022 by BluePipes. We offer the most competitive pay for every position we fill. We understand this is a partnership. You will have no surprises. Your salary will be discussed upfront and there will be no troubling negotiation tactics. Chat live with one of our recruiters 24x7 on our website @ https://cynethealth.com or schedule a call https://calendly.com/cynethealth

Job Description Jewelry Consultant - Portland, OR Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! The ideal candidate will be able to work a full-time schedule every Thursday to Monday. This role is in-person in our Portland, OR showroom. The targeted budget for this position is $19 - 21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company. What You'll Do: • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer., • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product, • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience., • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries., • Call customers to confirm showroom appointments and answer any pre-appointment questions., • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance., • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security., • Open and/or close the showroom and waiting area., • Use our ERP system to manage your tasks and communicate cross-functionally., • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry. What You Have: • A passion for the customer. You don't just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door., • A drive to exceed goals. You love a good challenge! You're a self-proclaimed "over-achiever" on a mission to exceed your sales targets., • It's all in the details. When it comes to our customer's biggest moments, you know it's the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment., • Communication is Key. You have a way with words. Whether you're interacting with a customer or teammate in person, via email, or by chat, you're clear and concise., • Master of Collaboration. You're a team player. You believe that in order to transform the jewelry industry, we all have to work together! What We Offer At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including: • Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!, • Set Schedule. We offer consistent weekly hours, and 2 consecutive days off., • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!, • Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!, • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings., • Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry., • Sales Incentive Programs. Incentive programs to recognize and reward sales performance., • Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!, • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering., • Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!, • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match., • Paid Time Off. We know it's important to recharge and relax - you'll accrue 3 weeks of PTO in your first year., • Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions., • Disability and Life insurance. 100% employer-paid., • Pre-Tax Commuter Benefits. How to Apply & What to Expect: Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders! Applications are being reviewed on a rolling basis. More About Us At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee's specific record and the duties and requirements of the specific job. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.

Mercier Consultancy MD is excited to announce an opening for a Norwegian Customer Support Advisor specializing in Delivery Services. This remote position allows you to work from anywhere in Greece while providing exceptional support to our Norwegian-speaking clients. As a vital member of our team, you will assist customers in navigating our delivery services, ensuring timely and efficient resolution of their inquiries and issues. • Deliver outstanding customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat., • Assist customers with inquiries regarding delivery services, timelines, and tracking information., • Resolve issues and complaints effectively, ensuring customer satisfaction throughout the process., • Document customer interactions accurately in our CRM system for tracking and follow-up purposes., • Collaborate with warehouse and logistics teams to address and escalate issues when necessary., • Stay informed about service updates and company policies to provide accurate support to customers., • Fluency in Norwegian (oral and written) is required; proficiency in English is a plus., • Experience in customer support roles, particularly in delivery or logistics services, is preferred., • Strong communication skills with a focus on customer experience., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with CRM systems and customer service software is advantageous., • Ability to work independently from a remote location while managing multiple customer requests., • A passion for delivering high-quality service and helping customers succeed., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Manager, Procurement Operations, Enablement and Analytics on our Strategic Sourcing and Procurement team. This is a highly cross-functional role at the center of how BILL manages supplier relationships and vendor programs, controls company spend, matures sourcing functions, and keeps financial operations running without friction for the business. With a critical platform migration on the horizon, the team is evolving toward a more data-driven, analytics-forward operating model. In this role, you will own procurement operations, support in maturing our analytics functions, and help develop sourcing enablement capabilities. This is a high-ownership role where operational accuracy and analytical rigor is critical. Responsibilities: • Develop vendor management structure, including assessment of critical business relationships and financial efficiency., • Own end-to-end procurement operations in Coupa, including contract routing and signature, PO issuance, supplier onboarding intake, and ongoing data maintenance to keep the platform accurate and audit-ready., • Develop a framework for MSAs, SOWs, and related purchase agreement standards, • Mature and manage a procurement analytics function to support Strategic Sourcing: maintain the strategic supplier and contract dashboard, generate regular reporting for leadership and internal stakeholders, and flag risk signals that require follow-up., • Develop and distribute data-driven narratives and reports in collaboration with the Strategic Sourcing team, translating procurement data into actionable storylines that support vendor strategy., • Serve as a primary contributor and team lead in BILL's tech development including Coupa and Oracle. Ensure functional high standards, data integrity validation, and coordination with cross-functional partners., • Continually improve upon and deliver an excellent Procurement experience for our internal customers, • Develop and grow a sourcing enablement function that supports the team with RFP administration, SBR administration, stakeholder experience and questionnaires, and internal newsletters and reporting., • This is a people manager role with 1 direct report. Mentor and provide guidance, task prioritization, and day-to-day oversight to team members., • Partner with Legal, Accounts Payable, Finance, and InfoSec to move procurement actions through required reviews and approvals with speed and accuracy., • Identify and implement automation opportunities within Technical and procedural workflows, including maintaining and improving existing automated intake processes. AI focus encouraged. We’d love to chat if you have: • Minimum of 4-7 years of experience in procurement operations, vendor management, or accounts payable, with direct hands-on experience in a P2P platform such as Coupa, Oracle or a comparable system., • Bachelor’s Degree in Business, Supply Chain, Finance or a related field is required *CPM or CPSM certification is preferred, • Demonstrated ability to manage procurement workflows with precision: PO management, contract routing, supplier onboarding, business stakeholder experience, and platform data hygiene., • Experience building or maintaining reporting and dashboards that translate procurement data into summaries and insights for stakeholders and leadership., • Strong organizational and analytical skills with a detail-oriented, process-driven approach to work; you move quickly, follow through consistently, and produce high-quality output., • Experience managing or coordinating with a direct report, contractor, or vendor resource., • Comfort working cross-functionally and communicating clearly in writing, including structured email and Slack communications, internal reports, and executive-facing summaries., • Experience developing a Procurement function, • Experience running end-to-end RFP processes with business owners and other stakeholders, • Experience in and an understanding of strategic sourcing best practices and how those best practices should be reflected in policies, processes, and tools Desired Qualifications: • Experience with or exposure to ERP migration projects, particularly transitions involving Coupa, Oracle, or SAP., • Familiarity with supplier risk management, vendor master data, or sourcing enablement practices., • CPM or CPSM certification, or equivalent professional development in procurement or supply chain management. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $131,000 - $164,300 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $117,900 - $147,900 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $111,400 - $139,700 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Support Specialist at Apkudo – Where Innovation Meets Fun! Location: Nashville, TN - 100% Onsite At Apkudo, we make sense of the chaos in the connected device world. From device testing and hardware reliability to automating supply chains and delivering deep analytics, we help companies work smarter, faster, and with a whole lot more clarity. We’re big on bold ideas, creative problem-solving, and surrounding ourselves with smart, curious people who aren’t afraid to shake things up. The Role We’re on the hunt for a Support Specialist who’s ready to dive in and make waves. You’ll help us tackle real-world challenges, bring fresh ideas to the table, and be a key part of our growing team. In this role, you will work with cutting-edge technologies to assist onsite customer operations using our proprietary maintenance and testing support systems. You will help lead the triage process and work with support from local and remote teams to implement solutions. You will develop a full understanding of these unique systems and help our customers advance their processes, productivity, and profitability. • Work onsite at our Smyrna, TN location and support the customer(s) directly to implement and enhance our automated, robotic device testing and triage of cellphone and connected device systems, • We are a growing tech startup looking for individuals who are flexible with shift schedules (Mon-Thu: 4:30am-3pm, Fri-Sun: 5:30am-6pm)., • Work on-call and have a rotating schedule when required, and respond to after-hours emergencies., • Familiarity with automated systems, especially controls, valves, mechanical and electrical fields., • Understanding of closed-loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers., • Perform point-to-point checkouts between field devices and controllers., • Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization., • Ability to communicate effectively when escalating to the next tier or level. Comfortable with virtual communication, such as chat or support tickets., • Knowledge of safe working practices around moving and electrical equipment, • Respond and resolve issues to minimize downtime of the test systems, ensuring operations run smoothly., • Perform preemptive and corrective maintenance, as well as cycle counts for inventory., • Provide detailed descriptions of the state of the system and provide insight as to the cause of any issues., • Capture supporting data, including system logs, images, and any reproduction steps necessary to investigate issues as needed by other Apkudo teams., • Perform regular testing based on a strict set of instructions throughout the lifecycle of systems., • Work with teammates and our Engineering team to streamline existing support material, including but not limited to training guides, FAQs, and troubleshooting., • Build and enhance customer relationships., • Support onboarding of new and existing operators as new features and functionality are added., • Perform other related customer support duties as required. Physical Requirements: • Regularly walk, move parts between sites, use hands and fingers, handle or feel, and reach with hands and arms., • Stoop, kneel, crouch, and or crawl for extended periods., • On occasion, lift and/or move up to 50 pounds. Every day is different—and we think that’s the best part. And yes, we actually have fun doing it. We’re not into laundry lists of “must-haves.” But if you check off a few of these, let’s talk: Customer Support Experience: • 1-5 years of progressive mobile device customer support experience., • 1+ years of Android or iOS Mobile device testing and customer support experience. Technical Experience: • 1-5 years of experience in Electro-mechanical, Hardware, Industrial control systems, controllers, and programming., • Proficient in troubleshooting industrial controls, including analog, discrete, and networked input/output field signals, vision systems, and scanners. Technical Skills: • Knowledge of Command Line Interface (CLI) such as Linux, Unix, and/or Bash/Shell., • Experience with programming languages such as Python is a plus., • Proficiency with data handling in Google Docs, Sheets, and Slides. Personal Attributes: • The desire to learn new technologies and work methods., • The ability to work both independently and within a cross-functional group environment., • Intrinsic motivation, positive energy, and a proactive and results-oriented outlook., • Organized and detail-oriented with the ability to meet deadlines while overseeing multiple short-term activities., • Excellent technical troubleshooting and problem-solving skills., • Excellent written and verbal communication skills., • Available to work extended shift schedule on short notice., • You’re a team player, • You love to learn, • You’re not afraid of a good challenge Team Vibes – Smart, supportive, and just the right amount of quirky Room to Grow – Learn, stretch, level up Real Impact – Help shape the future of smart tech Balance – Work hard, live your life Diversity & Inclusion – Everyone’s welcome here Benefits – We’ve got you covered • Health, Dental & Vision – Because you matter, • Generous PTO & Holidays – Recharge your way, • 401(k) with Company Match – For your future self, • Learning & Development – Keep leveling up, • Flexibility – Hybrid and remote options depending on the role, • Casual Dress – Bring your whole self to work, • Wellness, Discounts & More – Just because A detailed benefits package will be shared during the hiring process. • This role is [Exempt/Non-Exempt] under the FLSA, • Responsibilities may shift as we grow—flexibility is key, • Candidates must be legally authorized to work in the U.S. (No visa sponsorship unless otherwise stated), • Employment may be contingent on background checks and policy compliance We’re proud to be an Equal Opportunity Employer. We value all backgrounds, identities, and experiences, and we’re committed to a workplace where everyone feels safe, supported, and seen.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team in Community Support is the team responsible for adopting the Agentic AI technologies to enable an intelligent, scalable and exceptional customer service experience. We are responsible for developing the Chat AI assistant, Voice AI Assistant and more! The team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb. The Difference You Will Make: We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our Guest and and Host on Airbnb. You will build and leverage cutting edge AI technologies to transform Airbnb’s customer service by delivering personalized, easy-to-use and proactive customer service experience. Many of the initiatives you’ll tackle are in their early conceptual stages. You will have the opportunity to shape these ideas from inception to production, turning visionary concepts into impactful realities. A Typical Day: • Champion the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems, • Work cross-functionally with product, design, and other engineering counterparts to design and build efficient AI solutions for Airbnb CS products, • Learn and share the latest AI/ML technologies with the team. Your Expertise: • PhD or Master's degree w/ 6+ YOE in Computer Science, Machine Learning, Artificial Intelligence, or a related technical field — or equivalent industry experience, • Hands-on expertise in LLM, including pretraining, fine-tuning (SFT, RLHF, GRPO), prompt engineering, RAG architectures, and LLM evaluation frameworks, • Experience building Agentic AI systems — including multi-agent orchestration, tool-use, planning, memory, and autonomous reasoning pipelines (e.g., ReAct, LangGraph, AutoGen, or similar), • Experience of shipping production-grade ML/AI systems at scale, with deep understanding of ML infrastructure, model serving, and MLOps best practices, • Excellent communication skills with the ability to collaborate effectively across Engineering, Product, and Design organizations Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

https://www.auxiant.com/ Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: • Handle incoming and outgoing phone calls from providers and members., • Handle incoming live chats via the website from providers and members., • Respond to emails via Auxiant secure email from providers. Essential Functions: • Answer provider phone, live chat, and secure email questions regarding claim status and benefits, • Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: • Other duties as assigned or appropriate Education/Qualifications: • Excellent phone skills/etiquette, • Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key, • Qiclink experience, • Previous call center experience preferred, • Excellent verbal and written communication skills, • Proven experience in a professional office environment, • Proven customer service experience required, • Medical insurance background preferred, • High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? As a Customer Service Specialist, you’ll report to the Customer Service Supervisors and will handle a wide range of customer queries including betting, payments, verification, promotions, and general information via multiple contact channels including live chat, email, social media, and voice. Sport and betting knowledge is advantageous but not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential. We have a culture of continuous development as we believe our people are the key to success. Overall duties include: Deliver world-class customer service, while responding to player inquiries and concerns via multiple channels (calls, chat, social media, and voice) Build meaningful relationships with our players through a consultative approach, understanding their current and future needs, providing first contact resolution, and providing a positive outcome for the player and HRD (Hard Rock Digital) Meet and exceed quality goals, productivity targets, and regulatory requirements Navigate computer systems and applications to service our players, and enable them to get the most from our online and mobile platforms Follow policies and procedures while also thinking creatively and passionately in ways to which we can make every user interaction meaningful and provide the best gaming experience possible. Re-prioritize and adapt to an ever-changing environment Operate in a team environment providing support in all areas and being agile in your day-to-day workflow. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. What are we looking for? You will be a positive, confident, and enthusiastic Customer Service Specialist with the desire to help, guide and assist our players with their account queries. You will have a passion for delivering exceptional customer service using internal tools to assist and take ownership resulting in first time resolution. You will have strong computer literacy and numeracy skills, and a keen attention to detail with the ability to multitask. You will have a desire and willingness to learn, proactively maintaining awareness of policies and procedures while complying with Responsible Gambling and Regulatory requirements. 2+ years of experience in a customer-facing role multi-channel role. Bilingual in English and Spanish is preferred Availability to work flexible hours. Confidence to work in a hybrid environment. Work From Home Requirements: Must have at least 25MBPS internet connection plan / speed Must have a private & quiet area to work at home Demonstrate personal excellence by remaining positive in difficult situations Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required. Critical, analytical, and forward thinking with problem-solving skills, and strong attention to detail. Ability to learn and adapt to changing software and processes. Computer skills: Microsoft Office Software including Outlook, Word, and Excel preferred. Excellent interpersonal, communication, verbal, and written skills Empathy, curiosity, humility, and flexibility. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay Medical, Dental, and Vision Coverage Options Employee Discounts Advancement opportunities Start-up culture backed by a secure, globally recognized brand. Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community Roster of Uniques We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Bilingual Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Bilingual (Spanish-speaking) proficiency Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 classes! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $50,000-$52,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com

Description At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help cybersecurity professionals and organizations enhance their cyber-attack readiness. Get ready for an exciting adventure into the world of cybersecurity! As a Data Analyst, you will be the analytical engine behind our most important client relationships. Your mission is to use data to prove the ROI of our cybersecurity training platform. You will navigate complex datasets using SQL to uncover how our training impacts human risk, then use your storytelling expertise to present these insights to executive level stakeholders. • US (East Coast preferred), • Fully Remote This role sits on our Federal Sales team, reporting to our SVP of Global Federal & SLED. The team consists of account executives and collaborates closely with BDRs, Solutions Engineers, and Customer Success. The role works closely with the Data Engineering team. • Looker (primary) and Tableau, • SQL on BigQuery (Snowflake a plus / legacy), • Python for analysis, automation, and statistics, • Excel for modeling and ad-hoc work, • Comfort using AI-assisted tooling (LLM copilots) to accelerate analysis and prototyping, • Strategic client consultation — Partner with Federal agency stakeholders to translate compliance and security needs into data-driven success plans, turning USG leadership's business requirements into technical data solutions., • ROI modeling & data storytelling — Use SQL and Python to extract and shape large datasets, surfacing correlations between training engagement and reduced security incidents. Build interactive Looker/Tableau dashboards and presentations that make ROI legible at every level of the USG., • Actionable behavioral insights — Run deep-dive analysis on user behavior and simulation logs to identify high-risk cohorts, and give clients tailored recommendations to optimize their training curriculum based on engagement signals (completion velocity, adoption, drop-off)., • Technical data integrity — Maintain rigorous data hygiene by auditing the flow of training telemetry from platform to reporting layer. Use Python/SQL for rapid prototyping of risk models and ad-hoc "what-if" analysis for client presentations., • Stakeholder & relationship management — Part of Executive Business Reviews (EBRs) where you will discuss the client’s progress and way forward, and partner with Product and Data Engineering to ensure platform telemetry keeps pace with the market's reporting needs. Technical Mastery • Data Manipulation: Can translate raw data into useful insights for executives; Expert-level SQL or Snowflake for querying complex relational databases; Experience with Python for data cleaning, automation, and statistical analysis., • Visualization: Mastery of Looker, or other visualization tools, to create "at-a-glance" executive views and deep-dive operational reports., • Tools: High proficiency in Excel (Pivot Tables, VLOOKUPs, modeling). Soft Skills & Storytelling • Communication: Can command a room of senior leaders and explain technical data clearly and persuasively., • Presentation: Builds decks that tell a cohesive story — not just charts, but what they mean for the mission and for risk., • Stakeholder management: Skilled at managing expectations across diverse departments. Domain Expertise • Customer success metrics: churn, adoption, engagement funnels, and learning outcomes., • Industry context: EdTech or cybersecurity exposure a plus., • You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large., • You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy., • You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows., • Most importantly, you'll have a blast at HTB because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!, • Compensation: USD 95,000 - 120,000 Gross Annual, • Medical, Dental & Vision (employee coverage 100% paid for by Hack The Box), • 401K w/ employer match, • Employer-paid Life and AD&D Insurance, • Supplemental Life Insurance, • Short-term and Long-term Disability, • Healthcare and Dependent Care FSA, • Paid paternity & maternity leave, • 25 annual leave days, • Home Office Allowance, • Dedicated budget for training and professional development, participation in conferences, • State-of-the-art equipment, • Full access to the Hack The Box lab offerings; so you can learn how to hack, • Level 1 — Apply: Submit your application. Tell us why this role excites you and what you’d bring., • Level 2 — Talent Screen: A conversation with our Talent Acquisition team to explore your background and ambitions., • Level 3 — Chat with Keith: A relaxed conversation with your future manager. Think of it as a mutual vibe check., • Level 4 — Panel Conversation, • Level 5 — Congratulations! Not many reach this level . Level’s objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB., • Level 6 — You've officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer., • Quest complete. Congratulations, you’re officially one of us Your next quest: complete the onboarding. Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you! Hack The Box is the leading cyber readiness platform for the agentic era, battle-testing and upskilling both humans and AI agents to enhance organizational cyber resilience. Trusted by the Fortune 500, government agencies, and MSSPs, the platform delivers threat-informed learning paths consisting of real-world scenarios in gamified labs and live-fire simulations that build and validate offensive and defensive cyber capabilities. With a loyal community of more than 4 million members and 800+ enterprise customers, Hack The Box empowers teams and intelligent systems alike to strengthen cyber defenses and reduce breach risk effectively. Delivering continuous learning alongside industry-recognized certifications and certificate programs aligned with major workforce frameworks such as ENISA ECSF and NIST NICE, Hack The Box demonstrates external validation through recognized accreditation and role-based qualification recognition, including its ANAB-accredited HTB Defense Operations Analyst (DOA) certificate program and HTB CPTS, accepted for FedRAMP 3PAO penetration tester personnel. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece. • We’re incredibly proud to share that our headquarters in the UK, along with our entities in Greece and the US, have been certified as a Great Place to Work for 4 consecutive years (2023 - 2026)., • In addition, our Greek entity has been recognized among the Best Workplaces in Greece (4th, 2nd, 3rd, 1st) and Europe (7th, 10th, 73rd) during this period — a testament to our strong culture and commitment to creating an exceptional employee experience! Take a sneak peek at . Get more insights about our HTB culture and employee experience by visiting the “” section of our site, our , and . At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values. Hack The Box participates in E-Verify. For more information, please click and .

Must reside in the following states to be considered for a Seasonal Role:AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI Please note: This is a remote seasonal role, starting in October through December 2025. Do you thrive in a fast-paced, lively atmosphere? Do you love working with people, solving problems, and providing exceptional service? If so, read on! The Role: Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers. CSRs use their problem-solving and people skills while working directly with our customers to address their questions through multiple channels – phone, email & live chat. Reporting to a Customer Service Team Supervisor, CSRs have excellent written and verbal communication skills and are savvy in working with a variety of systems and technology. Minted CSRs are exceptionally patient, empathetic, and passionate team members whose #1 objective is to offer the best experience possible for any customer. Our operation is open 7 days per week, and candidates must be available to work evenings and weekends. The hours & schedule for the role are variable. • Provide excellent customer service through various channels, including live chats, emails, and phone calls, • Address customer inquiries, concerns, and issues promptly and professionally, • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs, • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies, • Use support tools & training including our knowledge base to provide a seamless customer experience, • Identify opportunities for improving the customer experience and share those with Customer Service leadership, • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs, • Able to positively and efficiently resolve customer concerns and prioritize multiple tasks in a fast-paced, high-volume environment, • Able to take direction and quickly learn new procedures, processes, and products, • Open to feedback, believing in a culture of continuous improvement as you work toward individual and departmental goals, • Able to utilize various customer service tools, software, and systems to effectively manage customer interactions, • Able to reliably meet a required flexible/variable hour work schedule including weekends based on business needs and adhere to company attendance policy, • A Bachelor’s degree or equivalent work experience, • 1+ years of experience working in a customer service setting (preferably at a premium brand), • 1+ years of experience of building customer relationships and resolving customer complaints, • 1+ years of experience in identifying and solving customer issues, collaborating with teams to address challenges, and finding solutions to enhance customer satisfaction, • Excellent written and verbal communication skills, • High attention to detail, are organized, and able to follow through, • Experience with Salesforce or other CRM software a plusCompensation: The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees. Geo Base Salary Range 2 - Includes CO, IL, NJ, OR, TX, VA, WA - $17.65/hrGeo Base Salary Range 3 - Includes AR, AZ, CT, FL, GA, ID, KS, LA, ME, MN, MO, MT, NC, NV, OK, TN, UT, WI - $16.19/hr Benefits:- Paid Sick Leave- Minted Friends and Family Discount- Access to employee perks portal DISCLAIMER: We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process. About Minted: Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience. We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger. At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work. The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide. Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business. We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners. Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more. Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. How Our Process Works: Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

At Feather, we are making insurance honest, transparent, and simple. We do this by building products that are easy to use and understand, and they are being used by thousands of happy customers every day. We are looking for a full-stack engineer to join our product team. In this role, you’ll be working alongside talented developers, product managers, and designers from around the world. You will contribute across all of our technical stack — from frontend, to backend, to data and infrastructure — and help us launch new products throughout Europe. • We’re small, lean, and we love what we do. The usual buzzwords here, except we actually mean them. Staying small helps us focus on what matters, and we want to keep it that way., • A modern tech stack to work with. We use TypeScript with , and React. Our CI/CD runs on GitHub actions, and the code is deployed to GCP with Docker and _., • You’ll work on a product that is loved by customers. Our excellent and reviews speak for themselves., • There's plenty of space to grow. We trust you to take ownership and make decisions from day one, and we will give you all the support and mentorship you need to succeed., • You’ll have the freedom to explore and innovate. Our regular let you experiment with new technologies and ideas. In fact, our design system and several other internal tools were once a hack day project., • Unique company perks. We offer a remote-first work environment (EU-only), yearly education and home-office budgets, regular company retreats and dinners, and an option to take a sabbatical to recharge or pursue personal goals.Above all, we value excellent communication and self-management. At Feather, you’ll be trusted with significant responsibility early on and will wear many hats. We’re looking for engineers with a strong product mindset who are comfortable diving into product work beyond just coding. If you thrive in environments with a fair degree of uncertainty and enjoy shaping both the “what” and the “how” of building products, you’ll fit right in. But if you prefer a traditional setup where engineers focus solely on writing code while PMs handle the rest, Feather might not be the right place for you. Of course, your tech skills are still most important, and here is the baseline: • You’ve built full-stack applications with React and node.js, backed by a SQL database., • You have an eye for design, care about accessibility and are comfortable contributing to our design system _., • You can write clean, maintainable, and reusable code and make design decisions regarding the architecture., • You have a good understanding of how modern codebases are maintained and deployed – containers, VMs, CI/CD, testing.But that’s it. We don’t expect you to know everything about the latest hype architecture or framework that the internet is raving about. Quite the opposite—we would prefer someone curious but practical, who can pick the right, often boring, tool for the job. We don’t care about degrees or formal years of experience as a software developer. We encourage people who switched to engineering late in their careers to join. If you enjoy the challenge and can learn fast, the team will provide you with every bit of support you need.In 2025, we aim to expand our insurance products and customer base across the EU while keeping our team intentionally lean, focused and pragmatic. In a nutshell, you will work on product features in a highly collaborative, small team. There will be lots of hands-on coding, but that’s only a part of the job. We expect you to contribute beyond the codebase, to get involved in shaping the projects on our roadmap, and to lead projects early on. This role is full-stack, and you’ll face a wide variety of challenging problems that will push you to grow and excel. From day one, you’ll ship code to production, and over time, you’ll explore every corner of our product. Here’s a glimpse of what you’ll work on: • Scale and optimize our React SPA, improving performance for daily users., • Work on a signup flow builder to support rapid launches in new countries., • Enhance UI/UX, accessibility, and our design system, _., • Automate policy management backend jobs with _., • Collaborate across teams: data, marketing, customer support, and insurance., • Introduce new payment methods to our _-backed checkout screen., • Manage our serverless GCP infra with _ and Docker., • Experiment with low-code tools like , and _., • Develop robust REST APIs with NestJS, Prisma and PostgreSQL., • Streamline the customer support work in a GraphQL/React admin panel., • Propose architectural changes using our _., • Improve claims, notifications and auth in our iOS/Android _ apps., • Integrate out marketing website with a self-hosted ., • Bring your own ideas to life during our regular _., • Introduction call. We'll have a chat over Google Meet, ask you a few questions about your past experience, and talk shortly about projects you've worked on (30 min)., • Technical interview. In another video call, we'll ask you questions relevant to the job description. This would be a mix of theoretical and practical questions. We promise, there won't be any puzzles! (30-45 min)., • Live coding session. At this stage, you'll have a pair programming session with one or two engineers from our team. This will help us understand how you think and collaborate (2h)., • Chat with the founders. We’d like to know more about you! This will also be a great time for you to ask any questions about the company (30min)., • Offer., • We’re huge advocates for diversity and inclusion. From LGBTQ+ events to open discussions about eliminating bias, we highly encourage people from underrepresented groups to apply., • We also encourage people without degrees to apply: we believe that what you've worked on and achieved is way more important than on-paper qualifications.

Product Engineer High level stuff you might be filtering against 🔍Location: Remote (CT/ET Timezone). Collaborating with teams on the West Coast and in Europe, alongside building out a new hub in Chicago.Type: Full-timeSalary: Location dependent. As a guide, our current range across all levels is $130k-$190k. We are open to negotiation as we recognise there are different situations, but these are our general guardrails. What I am looking for👋 Hi, I’m _, Chief Technology Officer at Zen Educate and I’m looking for engineers who can make an impact on the real world problem of education staffing, and do it through engineering excellence. Every place has its own understanding of what engineering excellence looks like (sometimes written down, sometimes not). Here’s what it means to me and Zen: • Valuing real world outcomes and shared learning over output• Product thinking over pure tech - start with the problem, ship quickly and iterate. • Team success and sustainability over individual heroics. We are a small, but mighty team and so every engineer has the opportunity to make an outsized impact and put their stamp on what excellence looks like in practice. What do I mean by “small”? Today we have 25 Product Engineers working in small dynamic teams across the Zen product. We recognise the world is not static - “what got us here, won’t get us there” - so we look for curiosity, adaptability and proactiveness as fundamental traits. The engineers I see be the most successful are those who focus on solving problems, look to help others and just happen to typically leverage technology to do so. This role is particularly exciting because you’ll be one of Zen’s first Product Engineers in the US, where we’re enjoying rapid growth. You’ll thrive in this role if you’re someone who can build relationships quickly, take ownership of problems end-to-end and help grow a team around you 💪 What we are building and whyGetting the right teacher into the right school at the right time is a crucial problem to solve, both for education outcomes for children and for the sustainability of an industry that spends billions on this. Today the platform we are building supports internal operations teams on filling roles, educators on finding roles via our mobile app and schools on getting educators in for both short-term and long-term roles. The more we develop the platform (and the ability to self-serve in the marketplace), the more efficient the whole process becomes, which means more money going back to educators and into classrooms (over $65 million globally since 2017). We are well established in the UK and growing at a phenomenal rate in the US 🚀What we need now is to reach the next level in how we build our platform to support this growth. That’s where you come in 😉 What the role looks like in practiceII’ve written a bunch of words above that I hope capture your interest and excitement ✨. But what really matters is what reality looks like and the best people to share that are the existing engineers on the team. So here are a few glimpses from your potential peers of some of what they have done in a week: “I picked up an AI teacher qualification project that started out quite loosely defined, with no clear owner or scope. I spent time aligning with Product and Ops to clarify what problem we were solving, shaped an initial approach, and started delivering iterative improvements so we could test value quickly. Along the way I helped reset direction when momentum dipped.” - Arindam "I spent the week working on a major overhaul of our permissions system — moving away from hardcoded roles towards something granular and scoped per school, network, and unit. I also wired up audit logging around sensitive actions so we have proper traceability in production, and built out an admin UI so non-engineers can manage roles and permissions without needing to come to us." - João “I spent the week creating a foundational _ configuration for our monorepo to help us use AI more effectively when building product and writing code. I worked alongside the AI working group to support some of the bottlenecks we’ve been seeing in our development process, and made the setup clear and practical so other engineers could start using it straight away.” - Eimi “I implemented backend and frontend MixPanel events for crucial workflows to better understand how users interact with our product and what we can improve on." - Georgi “I spent the week upgrading our React Native app to the latest Expo SDK. This meant updating dependencies, fixing compatibility issues, and resolving build and runtime problems to keep everything stable. The upgrade puts us on a supported version, reduces future maintenance risk, and gives us access to new tools that will help us ship features faster.”- Ethan “I spent time this week improving the anonymisation logic in Ditto - our internal tool for cloning production databases safely for development. I also put together the weekly DevEx metrics for the Product and Tech team, covering things like CI pass rates and deployment frequency. Then towards the end of the week I did some work addressing minor vulnerabilities that were found from our monthly red-teaming with CovertSwarm.” - Jai What you might like or dislike Every place makes tradeoffs based on what they value and where they are in their journey ⚖️. Here’s a list of things you might find useful in figuring out if this is the right role for you. If we end up chatting, feel free to dig deeper into any of them. Note that some of these are recent changes in our approach and may be “work in progress” when you join. 💻 How We Work_ tech for the obvious, experimentation for the rest. Our core is Ruby on Rails, React, React Native, running on Heroku + Cloudflare etc. But we have also evaluated Amazon Personalise as a candidate for our matching system and spiked out our own AI powered knowledge-base as well as investigating AI for bug triaging. Process serves performance. We work in a Mission-based setup where teams form around outcomes not org charts, unnecessary process or following rules. That means you won't be stuck in a lane - you'll work across different parts of the business based on your strengths and interests. Greater performance gives greater freedom - think “Master your instrument, master the music, and then forget all that and just play.” Engineers as problem shapers (not ticket takers). You’ll thrive here if you want to shape problems, not just deliver tickets. Our Product Managers and Designers are partners you pull on for leverage rather than task givers who hide the users away. And we’ll encourage you to propose (and lead) Missions that propel the business forward. Daily shipping culture. We ship regularly and want to get even better at it. We are investing in this and welcome those who’ll help us start smaller and iterate faster. 🌱 Growth & ProgressionChoose your own career path. We care more about impact and learning than rigid competency grids. This means greater flexibility in what progression looks like, but requires you to build an understanding of what we value from guiding principles and shared real-world examples. Your manager is a partner, not a supervisor. You'll have a manager, but they won't be directing your every move. Expect them to help you think through hard problems, offer perspective, and provide nudges to help you grow - not to tell you what to do or check your work. That means you'll need to take ownership of your own progress and speak up when you need unblocking. Few Titles, infinite Levels. We use Levels instead of Titles to show growth in a Role. You won’t see titles like Associate, Senior, or Staff here. Instead, you can grow continuously by getting better at your current role - e.g. working faster, safer, and more independently. Changing roles is possible too, but depends on business needs, since different roles aim for different business outcomes and typically use different skills. Investment over reward as a mindset. Level changes are tightly coupled to compensation changes. Confidence in a Level change is based on sustainably doing great work at your current level. We think it is fairer to invest in what you do next, rather than reward you doing the next Level first for free! 💸 CompensationMarket reality. Compensation is based on your competitiveness in your local hiring market (note that’s not just where you live). We don’t believe anyone has found a great solution to global compensation, so we aim instead to be clear and equitable in how we do it. Solid, but not flashy compensation. We pay decently, but we won’t beat out companies with deeper pockets (yet!). Think long term investment. If you are in a place where you need to prioritise immediate financial gain then this probably isn’t the right time to join us. 🤝 Team Culture & CollaborationDistributed engineering team. Solid communication skills and async habits are key to be effective. You’ll find strong connection here, but not through engineering getting together in-person. If you like the buzz of working near others you are welcome to work from one of our offices, but there won’t be many engineers there on any given day. There will be lots of frontline teams in-office though providing a fast way to build context on problems to solve by seeing them firsthand. We believe in impact and measurable outcomes, alongside shared learning. If your work moves the needle or teaches us something meaningful then that’s a win. If not, then we’ll want to understand why. Balanced, sustainable work. Long hours are not a badge of honour - they are an indication something isn’t working well. We value a sustainable pace and healthy teams. Diversity is good in some ways and lacking in others. You might be the first of something here. That matters and we’ll support appropriately if you are. How we hireHire fast, fix fast. Hiring today is...not great, with most companies being too cautious and taking too long to make a decision 😦. We move quicker - our ideal is: apply Monday, offer by Friday. Then we invest heavily in the most important part - your onboarding. We ensure you are setup for success, with clear direction, experience of different parts of the product and shipping to production within days.Whilst fast doesn’t mean frivolous, it does slightly increase the risk that you or we made a mistake. So we include regular check-ins during onboarding to make sure expectations match reality. If either side feels something is off then we try to fix it fast. And sometimes that will mean saying “let’s not carry on” with respect. Real talk. We believe in being direct and authentic. We’ll share the good, the messy and the challenges. We recognise we won’t have all the answers, still have much to learn, and that’s all part of the fun of this wild ride 🚀. We expect the same from you - after all we are just a bunch of humans trying to do great work together. Mindset, not tools. We hire for how you think and create leverage, not what specific tools you’ve used before. To us, experience is just another tool - it is only valuable through how you leverage it. Curiosity, adaptability, product thinking - those are the durable qualities in a changing world. And we value different opinions, so ensure you share yours - have a point of view, maybe debate a little and we will respect that.\ Always open to great people We are always hiring and happy to chat even if the timing isn’t quite right. That’s why you might see this job post open for a long time. We are not collecting resumes or doing stealth market research, we just believe in the power of serendipity. To make that more transparent - right now we have a clear need for at least 4 more engineers in the team. Okay, so what will the actual process look like? 👀• Recruiter quick chat. Our recruiter will check you are human, can communicate effectively and cover some of the basics like compensation, benefits and availability.• Technical expertise. We will do a paired session with a twist - we will be the ones sharing our screen and writing the code. So come prepared to ask questions, drive progress with another engineer and dig through an ambiguous past problem in our codebase.• Product thinking. Chat to either our CPO, Dan, or a Product Manager about how you’ve demonstrated a product mindset in the past. Or if you haven’t had opportunity to do that, tell us why and what you’d do differently with us. • Role chat. This will be with me and our Senior Engineering Manager, Sean. I’ll be wanting to understand how you think and approach the role and engineering excellence, and Sean will give you some insight about what it’s like to be a Product Engineer at Zen. I’ll start by asking you the question you include in your application. And I’ll want to dig into your answers so that this becomes more of a conversation and shared exploration than a Q&A session 😃. After the recruiter chat, the remaining sessions can happen in any order and as quickly as our schedules can align. You could do them all in a day if you want or spread them out a bit. Once interviewers have shared their feedback from each session we do an internal debrief - that’s where we discuss what we are excited about you for in the role, any challenges we see and whether we think we can mitigate them at this time. From there we will make a decision and either proceed to offer or tell you that we not offering. We believe feedback is important, but also know not everyone wants it - so we don’t share it by default. If you’d like feedback after the process, just let us know. Note that we’ll frame the feedback from our perspective of why we did or did not have the confidence rather than as a commentary on you. Interested? Let’s go!If you read all of the above and are excited (maybe even a little nervous) about the opportunity and how we work then I recommend applying now! If you skipped or skimmed the above, feel free to apply anyway but you’re missing a bunch of useful information that could streamline the process for you 😉

We are looking for a Customer Success Manager for Brazil and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Portuguese ,Plus have a good level of English (B2+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

Customer Support Representative Remote (U.S. Only) You bring the calm. We bring the coffee. Together, we solve everything. Are you the kind of person who ️ Can turn a frustrated customer into a fan with just one email? ️ Thinks Hold music is a challenge, not a deterrent? ️ Believes typos are personal enemies and emojis are a love language? If you answered yes (or heck yes), keep reading we've got your next gig. What You'll Actually Do (besides look great in Slack emojis): Become a support superhero answering questions via chat, email, and the occasional phone call with grace, humor, and helpfulness. Learn our product like the back of your Wi-Fi router and use that knowledge to solve puzzles (aka customer questions). Take notes! Track trends, log tickets, and share the golden nuggets with the team. Be the voice of the customer advocate for their needs, flag recurring pain points, and high-five our product team (virtually) when fixes roll out. Move fast, stay curious, and never be afraid to say, I don't know but Ill find out! What You Bring to the Table (besides snacks): You live in the U.S. and have legal authorization to work here. You stay cool under pressure and bring the calm to every conversation. You're tech-fluent navigating support platforms (like Zendesk or Intercom) is second nature. You're detail-obsessed, organized, and allergic to just okay customer service. You've got a voice (written and spoken) that's clear, empathetic, and maybe even a little fun. ️ You've spent at least 1 year in a customer-facing role and you've got stories to prove it. Perks You'll Love (besides working in PJs): 100% remote work from home, a cabin in the woods, or your favorite cozy café (as long as its in the U.S.) Competitive pay ️ Health, dental & vision insurance PTO + wellness days (because burnout isn't cool) A team that celebrates wins, learns from mistakes, and sends the best GIFs Apply if you're ready to: Make someones day every day Bring both brains and heart to your work Join a team that's as supportive as you are Only candidates located in the U.S. will be considered. Bonus points if your cover letter makes us smile.

Mercier Consultancy is thrilled to offer a promising opportunity for Swedish Speaking Customer Service Representatives to join our team in the beautiful island of Malta! In this essential role, you will provide outstanding support to our Swedish-speaking clients, ensuring their inquiries are handled with professionalism and care. Enjoy a vibrant culture, stunning coastlines, and a warm Mediterranean climate while advancing your career in a dynamic and supportive environment. If you are passionate about delivering exceptional customer service and ready for an exciting opportunity, we would love to hear from you! • Deliver high-quality customer service in Swedish through various communication channels, including phone, email, and live chat., • Assist customers with their questions about products and services, providing accurate and comprehensive information., • Effectively resolve customer complaints and concerns, ensuring a positive experience for all clients., • Document customer interactions meticulously and provide feedback for continuous service improvement., • Collaborate with team members to enhance service quality and address common issues., • Stay informed about company offerings and industry developments to ensure informed support., • Participate in training and development sessions to continuously enhance your service skills., • Fluency in Swedish and English is required, with strong written and verbal communication skills., • Prior experience in customer service is preferred, but a strong willingness to learn is highly valued., • Excellent problem-solving skills and a commitment to providing outstanding customer service., • Able to manage multiple inquiries efficiently in a fast-paced environment., • Basic computer proficiency and familiarity with customer service software is a plus., • Willingness to embrace a new cultural experience while living in Malta., • Flexibility to work various shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across APAC timezones. This role will follow a five-day schedule that includes one weekend day. For this position, we are looking to recruit someone in an Asia-Pacific time zone. Candidates in based in other timezones will not be considered. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$78,300 - $106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer options into the company equity through _ (RSU's), with a grant value of up to $21,382.40, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $319,480.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by _., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone. Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers. Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years. Are you a self-motivated and established outside sales professional that wants to make money selling an innovative technology while also solving crime? If you thrive in a competitive, fast-paced, and mission-driven environment, this is a game-changing opportunity for you. Flock is looking to add a Territory Sales Manager to our growing Law Enforcement sales team. This person will play a key role in helping Flock grow, focusing on a single market, owning demand generation, partnerships, and full cycle software sales. The position is based out of South Carolina, and requires regional travel up to 50% during peak seasons. This is a 100% remote field sales opportunity. Candidates must live local to this territory. 5-7 years of full cycle sales experience, with an emphasis on outside/field software sales. Self-starter mentality with a willingness to learn, take initiative, and produce results in a defined territory. Experience using outbound sales strategies to develop new business within a defined territory. Able to quickly digest and learn technical products, and become the subject matter expert for your clients. Strong presentation and demonstration skills. Energized by solving customer's problems- e.g. consultative sales approach. Enjoy working in a fast paced, data-driven sales environment. Startup experience is a plus. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Territory Sales Manager at Flock Safety. The First 30 Days Learn the market, understand existing customers, meet your peers, understand LE use cases, develop expertise in your industry in order to see success in your territory. Pass your Demo Certification to receive your Book of Accounts. Outbound activity outside of your normal required training and courses. The First 60 Days Build your territory and drive pipeline through outbound, LE referrals, and your territory. Join CSM calls, set up weekly 1:1s with Director, and other internal cross-functional bi-weekly meetings. In-person shadowing, creating 16+ opportunities, and close your first deal. 90 Days & Beyond Maintain accurate forecasting, weekly and bi weekly checkins with your Director and cross-functional teams. Meet with a current customer for a ride along, a community liaison officer, and dispatcher. Complete meetings with net new logos, create 20+ opportunities, and close 7 deals. We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. The Hiring Manager Deep Dive Interview: You will meet with a hiring manager to further discuss your experience. This is your chance to highlight your past successes and learnings and alignment to our company values and growth. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. In this role, you’ll receive a starting salary of $125,000 and OTE of $250,000 as well as Flock Safety Stock Options. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid _ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with _, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with _ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. 🐾Pet Insurance: We’ve partnered with _ to provide insurance for our employee’s fur babies. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

Mercier Consultancy is excited to offer a unique opportunity for a Dutch Speaking Client Support Specialist to join our vibrant team in Greece! This role not only allows you to provide exceptional support to our Dutch-speaking clients but also comes with paid relocation to beautiful Greece. In this position, you will be the first point of contact for clients, ensuring their inquiries are addressed effectively and efficiently. As a Client Support Specialist, you will engage with clients to troubleshoot issues, provide detailed product information, and facilitate smooth communication. We are looking for dedicated individuals who are passionate about customer service and who are eager to embrace a new life in Greece. • Assist Dutch-speaking clients through multiple communication channels, including phone, email, and live chat, • Resolve client inquiries and provide comprehensive knowledge about our products and services, • Maintain detailed records of client interactions in our CRM system, • Collaborate with internal teams to ensure timely resolution of complex client issues, • Educate clients on how to maximize their use of our products, • Gather and convey client feedback to drive continuous improvements in our services, • Promote a positive and professional image of Mercier Consultancy during every interaction, • Fluency in Dutch and English, both written and spoken, • Strong communication and relationship-building skills, • Prior experience in customer service or a similar role is preferred, • Excellent problem-solving abilities and attention to detail, • Willingness to relocate to Greece, with all relocation expenses covered, • Client-oriented mindset with a commitment to delivering exceptional service, • Familiarity with customer support tools and software is a plus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Training And More...

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on _ and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Do you love solving problems and helping people? We're looking for a Client Support Specialist to join our team and help propel Optro to be the category-defining global platform for connected risk. In this role, you'll be on the front lines, connecting with clients, guiding them through technical challenges and ensuring they have an exceptional experience with the Optro platform. Resolve client issues: Respond to client’s product functionality questions and provide technical troubleshooting through email, live chat, and scheduled live video sessions. Be a product expert: Learn our platform inside and out to provide clear, effective guidance on product features and functionality. Collaborate across teams: Work closely with our engineering and product teams to escalate issues and provide valuable client feedback, driving product improvement. Work with cutting-edge tools: Utilize our advanced AI tools and internal knowledge bases to quickly draft responses, summarize tickets, and identify key client issues. You'll be at the forefront of leveraging technology to provide faster, more accurate support. Advocate for the client: Identify trends in client feedback and proactively recommend changes that can improve their overall user experience. C1 or Advanced - High Japanese language and English proficiency is a MUST Ability to work APAC weekday hours (9AM-6PM Japan Standard Time) is a MUST C1 or Advanced - High Japanese and English language proficiency (must have) Ability to work APAC weekday hours (9AM-6PM Japan Standard Time) (must have) 3+ years in a customer support role at a SaaS or a technology company (must have) Bachelor's degree or commensurate combination of education and experience A natural self starter with the ability to analyze and troubleshoot in order to resolve problems quickly Excellent interpersonal, verbal and written communication skills, with emphasis on phone, email, and online communications Demonstrated ability to own cross-functional relationships with internal teams to drive issue resolution for customers Familiarity with helpdesk ticketing system; Zendesk experience a plus Accounting & Audit knowledge is a plus Perks (United States) Launch a career at one of the fastest-growing SaaS companies in North America and EMEA! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage 401(k) with company match Competitive compensation & bonus program Flexible vacation (exempt) / Accrued vacation (non-exempt) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! Parental Leave *perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

Mercier Consultancy is delighted to announce an exciting opportunity for Danish Speaking Customer Service Representatives to join our team in the stunning island nation of Malta! This is a fantastic chance to provide top-notch support to our Danish-speaking clients, ensuring their inquiries are managed effectively and with a personal touch. Experience Malta's rich history, beautiful coastlines, and vibrant culture, while advancing your career in a dynamic and supportive environment. If you are enthusiastic about customer service and eager to immerse yourself in a new adventure, we want to hear from you! • Deliver high-quality customer service in Danish through various communication channels, including phone, email, and live chat., • Assist customers with inquiries about products and services, providing accurate information and solutions., • Effectively address customer complaints and issues, ensuring a positive and satisfactory experience., • Document customer interactions accurately and contribute valuable insights for service enhancement., • Collaborate with team members to improve service delivery and resolve common challenges., • Stay knowledgeable about company offerings and industry trends to offer informed assistance., • Engage in ongoing training and development to continuously improve your skills., • Fluency in Danish and English is required, along with strong written and verbal communication skills., • Previous experience in customer service is a plus, but a positive attitude and willingness to learn are highly valued., • Excellent problem-solving skills and a strong commitment to providing exceptional customer service., • Ability to handle multiple inquiries effectively in a fast-paced work environment., • Basic computer proficiency and familiarity with customer service software is advantageous., • Enthusiasm for relocating to Malta and adapting to a new cultural experience., • Flexibility to work varied shifts, including evenings and weekends, as needed., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • Private Health Insurance, • And Much More...

We are looking for a Customer Success Manager for Thailand BASED and who will be working fully remotely, to help implement, educate and train our new and existing clients on all aspects of our SaaS platform and for them to get the most out of the features and tools it contains. Not only are you helping our clients to use and navigate our platform, But helping them to successfully integrate our platform into their daily processes within their practice/Clinic in a seamless way. • Provide mentorship and guidance through demonstrable knowledge of the Crisalix platform solutions by acting as a consultant to the client., • Develop a trusted advisor relationship with clients and a solid technical support for all product needs of the platform throughout the customer journey through e-mail, live chat, Skype, or telephone., • Encourage refresher training and training on new functionalities to ensure the client is getting the optimum use from the platform capabilities., • Constantly training on best practices., • Be willing to learn and hence have a deep understanding of the software perfectly and to know how to explain it to a client that might not be very tech savvy., • To adapt your speed of teaching to the understanding speed of the client., • Experienced at training people in the past on solutions using a tablet device., • Work closely with the company C-Suite to ensure CS company processes are followed intricately., • Been capable of identifying client concerns or possible additional commercial opportunities that could be addressed with the help of the sales team., • Ensure the client has access to all online learning resources, • Customer retention management., • Information’s escalation and feedback from the users to the marketing and development team., • Have 2+ years of experience Tech support or/and Sales within a B2B SaaS or SW company., • Are tech savvy with a strong desire to build and support relationships and expand product use within a customer environment., • Fluent/Native in Spoken and written Thai ,Plus have a good level of English (B1+)., • Possess excellent judgement with consultative, problem solving, and escalation resolution skills., • Be very customer support focused and have the ability and understanding on how to convey knowledge to clients with differing levels of existing technical knowledge., • Superior written and verbal communication skills; able to communicate clearly and in a compelling manner to audiences of various levels., • Strongly sales-oriented, hands-on personality with Customer Service orientation, • An organised and enthusiastic attitude, with a keen eye for accuracy and detail, • Experience working in B2B and luxury/niche B2C companies/the aesthetic industry and or medical field would be a plus., • A Tech support or/and Sales background., • Have empathy and patience with a strong desire to give the best possible in terms of training and support., • Be resilient, enjoy ambiguity, and thrive in a fast-paced agile environment., • Be a brand ambassador and deliver a superior client experience., • Have the ability to follow the process and maintain the highest levels of confidentiality.At Crisalix, prior to any aesthetic or reconstructive procedure, we help doctors and educate patients by answering their fundamental questions, thanks to our state of the art online 3D visualisation solutions. Our proprietary platform is used by patients, leading medical aesthetic brands and the most recognized healthcare professionals around the world throughout the full patient journey, establishing us as the market leader. With our unbeaten key improvements on the main medical and business metrics, we are delighted and proud to enhance the beauty journey of people around the world day after day. The team: We are an International technology engineering organisation focused on people and our product. At Crisalix we work hard, and we have a beautiful project ahead of us to make a company that's an excellent place to work.

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest. MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED Join Our Team as a Remote Customer Service Representative! As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service. Responsibilities • Respond to customer inquiries via phone, email, or chat in a timely and professional manner., • Assist customers with troubleshooting issues and provide accurate solutions., • Process orders, amendments, and returns efficiently., • Escalate unresolved issues to senior staff when necessary., • Provide feedback to improve customer service processes., • High school diploma or equivalent required., • 1-2 years of customer service experience preferred., • Excellent communication skills, both verbal and written., • Strong problem-solving skills and an ability to think critically., • Ability to work independently and manage time effectively in a remote setting., • Reliable internet connection and a quiet home office environment., • Previous experience in a call center or remote support role is a plus. Required Equipment: • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher, • Hardwired internet connection (ethernet) required, • USB headset (not wireless) with noise-canceling features, • Webcam (external or integrated), • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Training & Development, • Work From Home

View our much better version of this job spec on our careers page: _ * Location: We can currently only accept applications from candidates that are located and have long-term working rights in the US. Flexibility: We have office hubs in London and Boston, as well as no-office hubs in several European countries. We operate a _ that lets you work fully remotely from Day One even if you’re near an office hub. Salary: We benchmarked ca. $90,000 - $100,000 + 20% annual bonus (in 4x quarterly instalments based on performance targets) + equity at IC3 level in our _ for someone based in the US. Interviews: 3 stages totalling around 2.5 hours over 2 weeks, incl. a home task. Start date: As soon as you can start. Reporting to: Josephine Hanschke, Director of Customer Success. More info: The FAQ below, , our or ask talent@juro.com anything. Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech is on the rise, with Goldman Sachs estimating that _ with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity. ... We care about building a diverse team where everyone feels they belong. That’s why our and approach are designed with inclusivity in mind. Read more in our _. Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Every Juror finds their balance across our four core _ — we hire, develop and celebrate people who live them every day. On top of that, you have been part of a journey where: You’ve built 3+ years* of customer-facing experience. You’ve engaged senior stakeholders, including Director level and above, holding credible, value-led conversations. You’re confident consistently identifying and nurturing customer relationships across multiple accounts. You’re known for strong discovery and problem solving skills - you dig into what’s not working and take action to move things forward proactively. * What you did is more important than how long you did it. While this range is an orientation for you to understand the level of experience we’re looking for, we still want to hear from you if you think you have what it takes but don't quite meet this number. This job likely isn’t for you if: Rolling up your sleeves in an early‑stage, “build‑the‑playbook‑as‑we‑go” environment feels chaotic instead of energising. You're not comfortable with travel to meet customers in person — this role involves building relationships face-to-face, not just over Zoom. Working outside a rigid 9‑to‑5 window (to catch East & West Coast customers) sounds like more hassle than opportunity. Juro exists to help the world agree faster by making legal contracts frictionless, collaborative and accessible. Juro’s intelligent contract automation platform is on its way to de-throning desktop tools as the paradigm for collaborating on legal documentation around the world. We’re doing that by rebuilding contracts from the ground-up around a browser-native experience, augmenting workflows with powerful AI and enabling all teams to conduct contracting jobs faster than ever before. Read more about _. Check if they're answered on: Our extended job description for this role: _ Our company handbook: _ Our careers page: _ There, you'll find answers on topics such as career progression, inclusion & belonging, the interview process, benefits and more. Or reach talent@juro.com for anything.

Senior Data Scientist (United States - Remote) Why this Role Matters: At Greenbox Capital, we help small businesses thrive by providing fast, accessible funding. As a Senior Data Scientist, you’ll play a key role in building and scaling the predictive models that power our credit decisioning, risk management, and fraud prevention strategies. Your work will directly influence how we evaluate opportunities, optimize profitability, and deliver smarter, faster decisions to our customers. You’ll drive results across machine learning, experimentation, and data-driven strategy, helping us continuously improve our products and operations. This role reports to the VP of Technology and is a critical contributor to our data science function and overall growth strategy. What Success Looks Like: Here’s how your time might break down (actual time can shift depending on business needs): • Model accuracy and predictive performance impacting credit decisions, • Business impact through conversion rate, revenue growth, and risk-adjusted profitability, • Effectiveness of experimentation (A/B testing and causal inference insights), • Reliability and scalability of production models How you’ll be measured: Data Science Strategy & Model Development • Design, build, and deploy predictive models that directly impact credit, risk, and product performance, • Apply causal inference and experimentation to improve model and business outcomes Cross-Functional Collaboration & Business Impact • Partner with product, risk, and leadership teams to translate business needs into data-driven solutions, • Communicate insights clearly to influence strategic decisions Model Deployment & Data Infrastructure • Support production deployment and ongoing optimization of models, • Monitor performance and continuously improve model accuracy and reliability You’re a Strong Fit if You: • Have demonstrated ability to analyze complex problems and deliver data-driven solutions with measurable impact, • Bring strong ownership and accountability in a fast-paced, growth-oriented environment, • Are naturally curious and continuously seek to improve models, systems, and processes, • Communicate complex ideas clearly to both technical and non-technical audiences, • Collaborate effectively across global, cross-functional teams, • Exhibit a growth mindset and adaptability when working with evolving data and business needs What You’ve Done Before: • Bachelor’s degree in Data Science, Computer Science, Mathematics, Statistics, or related field required; advanced degree (MS, PhD, or MBA) preferred, • 8+ years of experience in data science, predictive modeling, and financial analytics, • Proven success developing and deploying machine learning models in FinTech or financial services, • Experience in merchant cash advance, revenue-based financing, or alternative small business lending (strongly preferred), • Experience working in startup or high-growth environments and scaling systems Tools and Expertise You’ll Bring: • Advanced proficiency in Python for model development and system design, • Strong experience with SQL and large-scale data analysis, • Deep expertise in statistical modeling, machine learning, and feature engineering, • Experience designing and analyzing A/B tests and applying causal inference methods, • Experience with model deployment, monitoring, and lifecycle management, • Familiarity with Databricks, MLflow, and modern MLOps practices What to Expect from Our Interview Process We believe in a respectful, efficient, and transparent hiring experience. Here’s what you can typically expect: Step 1: Initial Phone Screen (30 minutes) A brief conversation with a recruiter to learn more about your background, interests, and alignment with the role. Step 2: Hiring Manager Interview (1 hour) A deeper discussion about the role, your relevant experience, and how you’d contribute to the team. Step 3: Role-Specific Assessment or Panel Interview (1 hour) Depending on the role, this may include a take-home assignment, technical interview, or live case study with team members. Step 4: Final Interview or Leadership Chat (1 hour) A final conversation with senior leadership or cross-functional team members to ensure alignment with our mission and values. Step 5: Offer & Background Check If it’s a mutual fit, we’ll move forward with background check and present a competitive offer. We aim to complete this process within 2–3 weeks from your first conversation with us. Benefits: 💸 Competitive Pay - We know your worth and we pay accordingly. 🌴 Flexible PTO - Work hard, rest well. Take the time you need to recharge. 🏡 Remote - Fully remote within the U.S., working Eastern Time hours to keep everyone aligned. 🩺 Full Benefits Package - Health, dental, vision, 401K with employer match 🧠 Smart, Supportive Teammates - Collaborate with sharp minds who are kind, driven and uphold our core values: Wear Green First, Pull the Thread, Move the Needle, Courage Over Comfort, Think Bold, Win Together, and Own the Outcome

At Chromatic, our mission is simple: help teams build better, more trustworthy UI faster. Chromatic automatically tests and verifies UI changes across browsers, viewports, and themes, catching UI bugs before they hit production. We’re trusted by frontend teams at companies of all sizes, including GitHub, Adobe, BBC, Perplexity, and Shopify, to ensure UIs are tested and approved before reaching the billions of people who interact with them daily. We’re hiring a Product Marketing Manager to create the technical assets that help engineering teams and leaders understand, adopt, and derive value from Chromatic’s and Storybook’s platforms. You’ll be on the Marketing team and will work directly with Sales, Developer Experience, and Product to support how developers learn, evaluate, and use our product. This role is heavily execution-focused with an emphasis on building actionable, developer-centric content and assets that power marketing campaigns and sales enablement. Show developers and technical buyers how Chromatic and Storybook solves challenges in frontend delivery while directly impacting both product-led and sales-led funnels for the Go-to-Market team. This is a fully remote position in the United States, Canada, or Europe. Write deep technical blog posts, tutorials, and guides that help engineers understand and implement Chromatic features. Build comparison pages, and case studies that help teams evaluate Chromatic against alternatives. Develop copy and logic for interactive assets, such as quizzes and calculators, with deep technical expertise. Bonus: Ability to build and implement the interactive landing pages you design Build and implement onboarding and nurturing assets, such as chat flows and email drip campaigns, to increase product adoption. Run live webinars and workshops that bring developers into the funnel and nurture them toward adoption. Develop technical sales enablement assets, including demos, decks, and talk tracks that embed a developer voice into the sales process. Collect feedback from the field and distill developer pain points for GTM, Sales, and Product. Help develop product positioning and messaging for product launches and feature launches alongside Developer Experience. Maintain a high bar for technical accuracy and clarity to earn developer trust. Proactively spot opportunities to equip GTM with developer narratives, rather than waiting for direction. 5+ years of product marketing experience for developers. Deep understanding of the technical side of developer marketing and ability to speak competently to developers. Demonstrable success in building multi-use assets that helped generate pipeline and product adoption. Proven ability to build trust with developer communities with a point of view biased toward long-term meaningful engagement over shortcuts. Have experience in Product Marketing in frontend engineering tools or developer testing tools. Experience in web development and ability to build pages (JavaScript/TypeScript, React or similar). Have experience directly impacting product adoption and revenue pipeline at a startup. Have worked effectively in a distributed, remote-first team environment. Salary Range: $122 - 165k + equity. Learn more about our compensation philosophy . For a list of our other benefits & a peek into life at Chromatic, visit our careers . _ - Marketing _ - CxO _- CRO _ - DX Engineer _ - DX Engineer

The Role The Growth Customer Success Manager owns the post-sale experience for Clearstory's growing specialty contractor customers. You will manage a large portfolio of accounts through a lightweight, scalable engagement model — combining a CSM-led onboarding experience with automated touchpoints, in-app guidance, health monitoring, and AI-enhanced outreach. A requirement for this role is experience as a PM or PE at a commercial contractor!! This is not a traditional high-touch CSM role. Success here requires comfort operating at scale, a strong bias for AI & automation, and the ability to identify when a human touchpoint is truly needed versus when a well-crafted automated sequence or AI-generated insight can do the job better. Core Responsibilities • Own a high-volume portfolio of SMB accounts and drive strong renewal rates through scalable engagement, • Lead lightweight onboarding experiences, handing off to in-app guides and automated sequences for ongoing adoption, • Monitor health scores and product usage signals to proactively flag at-risk accounts and add the personal touch when needed, • Design, deploy, and iterate on automated email sequences and AI-generated outreach that replace manual touchpoints across the customer lifecycle, • Manage renewal outreach for the SMB segment, using data signals to prioritize efforts and personalize messaging at scale, • Collaborate with the Support team to ensure customers receive timely responses through live chat and the knowledge base, • Identify expansion signals and route qualified upsell opportunities to the appropriate AE or MM CSM, • Contribute to the design and documentation of the Growth CS playbook, including onboarding flows, automated sequences, and intervention triggers, • Partner with Product to provide feedback on in-app guides, weekly webinar content, and features that drive SMB adoption Clearstory is digitizing and automating the change order process inside the commercial construction industry. Just as TurboTax did for tax documents and Expensify did for receipts and expense reports, Clearstory is doing the same for change order communication and log management by building first-of-its-kind, category defining software that is revolutionizing the commercial construction industry. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor to customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a venture backed 100% SaaS company with impressive credentials for a company at our stage. • Blue Chip Clients. We have already landed some of the largest General and Subcontractors in the US and have helped our clients build landmark projects., • Significant Growth. We continue to double and triple our revenue and platform usage year over year., • Large Volumes Processed. Companies share over $100 million in Change Order Requests on our platform each and every month., • Significant and Important Projects. Our customers are trusting us to manage significant projects in the commercial construction industry. We have over $20 Billion worth of projects on our platform to date. In addition to experienced SaaS and product leaders, our team has over 60 years of combined experience in the commercial construction space. At Clearstory we know our customer’s pain points and challenges first hand and have built a category defining product that serves the user first. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. • Experience as a PM or PE at a commercial contractor, • Experience with change order request processes, • Demonstrated proficiency using AI tools in a professional context — you use AI regularly and can show examples of your work, • Strong analytical instincts — comfortable reading dashboards, analyzing data, and usage metrics to prioritize your time, • Excellent written communication skills with the ability to craft clear, compelling outreach at scale AI proficiency — What We Mean • We take AI literacy seriously for this role. During the interview process we will ask you to demonstrate how you use AI in your current workflow. Strong candidates will be able to speak concretely to:, • How they use AI tools (e.g., ChatGPT, Claude, Gemini, or similar) to draft and personalize outreach at scale, • How they prompt AI tools effectively to produce high-quality customer communications or internal documentation, • How they think about AI as a lever for expanding what a single CSM can accomplish across a large portfolio, • Be the architect of Clearstory's Growth CS motion — a brand-new function you will help design from the ground up, • Work at the intersection of Customer Success and AI, helping define what tech-enabled, scalable CS looks like for a growing SaaS company, • Continuous training in Customer Success methodology, automation best practices, and AI tooling, • A clear career path — Growth CSM is the entry point into a structured CS organization with MM and ENT segments you can grow into, • Competitive market-rate salary for a Series B company, • Flexible remote work, • Subsidized healthcare, vision, and dental, • 401k, • Early equity!

You'll own the growth engine behind how Firecrawl acquires and activates users — across content, SEO/GEO, product marketing, partnerships, social, and emerging agent-first distribution channels. This is not a narrow channel role. You'll run the operating system behind our signup growth: pacing, channel mix, performance diagnosis, prioritization, and team execution. You'll work closely with Eric, who owns growth strategy and the major bets, while you own turning that strategy into a machine that performs every single week. Salary Range: $180,000–$240,000/year (Range shown is for U.S.-based employees in San Francisco, CA. Compensation outside the U.S. is adjusted fairly based on your country's cost of living. You can explore how we calculate this here: _.) Equity Range: Up to 0.1% Location: San Francisco, CA (In-person) Job Type: Full-Time Experience: 5+ years in marketing or growth leadership at a technical or developer-facing product Visa: US Citizenship/Visa required Firecrawl is the easiest way to extract data from the web. Developers use us to reliably convert URLs into LLM-ready markdown or structured data with a single API call. In just over a year, we've hit 8 figures in ARR and 100k+ GitHub stars by building the fastest way for developers to get clean, structured web data. We're a small, fast-moving, technical team building essential infrastructure for the AI era. We ship fast and deep. Own weekly signup pacing and growth across core acquisition channels — you're accountable to the number, not just the strategy Build a defensible signup mix across SEO/GEO, partnerships, brand, and other durable channels that compound over time Run cross-channel planning, prioritization, and execution — including managing channel owners across content, PMM, partnerships, brand, and distribution Run weekly performance reviews: diagnose misses, identify what's working, and ship corrective action plans fast Partner with product and engineering on activation, onboarding, and growth constraints that live outside marketing's direct control Keep Eric focused on strategy and major bets — not on stitching the whole machine together week to week A true operator, not a strategist. You've owned a growth number before — not advised on one. You know the difference between a channel that's underperforming and a channel that needs to be killed, and you make that call without waiting for someone else to tell you. Experienced running marketing for a technical or developer-facing product. You understand how developers discover tools, evaluate them, and decide to actually use them. You've built growth systems for an audience that hates being marketed to. Strong management instincts. You can run a team with a mix of channel specialists, create cadence, drive accountability, and keep everyone moving in the same direction — without needing perfect information to do it. Fluent in modern distribution. SEO/GEO, content, product launches, AI-native discovery — you have real operational depth across multiple channels, not just talking points. Good messaging taste. You're not a pure brand specialist, but you know what good looks like. You can maintain a high bar across everything that goes out without being the bottleneck. Comfortable working directly with founders. No marketing committee. No approval layers. You'll have a direct line to Eric and be expected to push back, make calls, and own the outcome. Backgrounds that often do well: head of growth or marketing at a developer tools or API-first company, early marketing leader at a PLG SaaS startup, founder-marketer who built a growth engine from scratch. Marketing leaders who are great at strategy decks and weak on execution People who need a fully-staffed team under them before they can move the needle Anyone who mistakes activity — campaigns launched, emails sent, content published — for growth We're a small team doing a lot. Roles here are loosely defined on purpose — you'll own things that don't have a clear owner yet, and that's a feature, not a bug. If you need your scope fully defined before you can move, this probably isn't the right fit. If you want to build something that matters inside one of the fastest-growing AI infrastructure companies in the world, let's talk. Salary that makes sense — $180,000–$240,000/year (SF, U.S.-based), based on impact, not tenure Own a piece — Up to 0.1% equity in what you're helping build Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge Parental leave — 12 weeks fully paid, for moms and dads Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally Team offsites — A change of scenery, minus the trust falls Sabbatical — 3 paid months off after 4 years, do something fun and new Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind Doctegrity telehealth — Talk to a doctor from your couch 401(k) plan — Retirement might be a ways off, but future-you will thank you Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit Pet insurance — Because fur babies are family too SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy E-Bike transportation — A loaner electric bike to get you around the city, on us Application Review — Send us your work: a growth channel or system you've owned, a team you've built, or a number you've hit. A quick note on what you'd want to understand about Firecrawl's current growth before you started. Intro Chat (~20 min) — Quick alignment call. We'll talk about what you've built, how you run channel teams, and what you'd prioritize first. Deep Dive Chat (~60 min) — Walk us through a real example: a time you ran a multi-channel growth operation and had to diagnose and recover from a miss. Then a live scenario — how would you think about building a defensible signup mix for Firecrawl from where we are today? Founder Chat (~30 min) — Culture, pace, ownership, and how you like to work. Time for your questions too. Paid Work Trial (1–2 weeks) — Dig into a real growth problem: audit our current channel mix, identify the biggest lever, and present a 30-day plan. We evaluate on how you diagnose, how you prioritize, and whether your plan would actually move the number. Decision — We move fast after the trial. If you want to own the growth machine behind one of the fastest-growing developer tools on the internet — and you're ready to be accountable to the number, not just advise on it — this is your shot. 👉 Apply now.

AutogenAI is a leader in Generative AI SaaS, transforming how organizations create and optimize winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors. Our innovation stems from a belief that language technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering bespoke AI language engines tailored to their needs, saving time, improving content quality, and boosting win rates in highly competitive markets. We drive AutogenAI’s growth by fostering a culture where innovation and ambition thrive, building a company where everyone can have a career-defining experience. As we scale, we invite passionate professionals to join our journey of innovation, helping shape the future of AI-powered business solutions. As a Customer Support Agent, you will be the first point of contact for our customers, ensuring they receive exceptional support and guidance on the AutogenAI platform. You will be responsible for addressing customer inquiries, troubleshooting issues, and collaborating with various teams to deliver a seamless customer experience. This role offers the opportunity to become an expert in our product, work cross-functionally with key departments, and directly contribute to customer satisfaction and retention This role must cover US East Coast hours between 8am - 5pm. • Providing Product Support: Become a product expert to address customer questions, providing accurate and prompt assistance via email, webform, phone and live chat., • Technical Aptitude: Research and identify appropriate JSON logs and traces to help identify root causes, and ability to discuss with 2nd line support., • Categorizing and Prioritizing Inquiries: Identify the priority of customer inquiries and categorise them to ensure efficient handling and assignment. Ensure that complex issues are escalated to the appropriate teams. Ability to provide timely and consistent updates to ticket requestors on the status., • Documenting Solutions and Creating Resources: Write and update knowledge base articles and internal documentation to help customers self-serve, reducing the volume of repeat inquiries and Support's resolution time., • Collaborating Across Teams: Work closely with Customer Success Managers, the Engineering team, and other departments to resolve issues, share feedback, and improve the customer experience., • Delivering Outstanding Customer Service: Strive to delight customers by providing a seamless, friendly, and effective support experience that builds trust and loyalty., • Tracking and Monitoring Issues: Document, track, and monitor problems to ensure timely resolutions, keeping customers informed throughout the process., • Adhering to SLAs and KPIs: Consistently meet or exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to maintain high standards of service quality., • Problem-Solving Skills: You possess a natural aptitude for troubleshooting and enjoy finding creative solutions to customer issues, ensuring swift resolutions., • Customer-Centric Mindset: A genuine passion for helping customers and a commitment to delivering exceptional service, ensuring they feel valued and heard., • Technical Proficiency: Strong computer literacy and the ability to quickly learn new software, enabling you to navigate and understand the AutogenAI platform., • Effective Communication: Excellent verbal and written communication skills, allowing you to convey complex information clearly and concisely to both customers and internal teams., • Adaptability and Initiative: Able to manage multiple tasks, and take initiative to improve processes and customer experiences., • Experience: 3+ years of experience in a customer support role, ideally within the SaaS or tech industry., • Industry Knowledge: Familiarity with SaaS products, startups, and the customer support landscape, particularly in B2B environments., • Technical Skills: Comfortable using support tools and platforms such as Zendesk, Slack, Datadog and Linear., • Education: A bachelor’s degree or equivalent experience, • Work schedule: We're hiring our 2nd US based Agent and the hours are 8am-5pm East Coast timezone. Monday through Friday, with 1 hour for lunch., • Technical Aptitude: Experience in reviewing, understanding and discussing programmatic log and trace results, • B2B Technical Support Background: Demonstrated success in a B2B technical support role within a SaaS company., • Computer Science Degree: A degree in computer science or related technical field is advantageous., • Bid Writing Familiarity: Experience with bid writing and the associated processes. Compensation and Benefits: • Competitive Salary: ~$55,000 - $65,000 depending on specific experience and qualifications relevant to the role., • Performance Bonuses: Opportunities for performance-based incentives, • Stock Options: Meaningful equity in the company., • Comprehensive medical/dental/life insurance: Insurance coverage for individuals and families partially paid by the company as well as opportunity to participate in pre-tax health Flexible Spending Account., • Retirement Plan: Ability to invest your pre-tax dollars in a 401(k) retirement plan with company matching contributions., • Paid Time Off: Unlimited paid time off — we measure performance by outcomes, not hours logged, • Flexible Work Options: Remote, • Paid parental leave: 16 weeks for the primary caregiver, 4 weeks for the secondary caregiver (after one year of year of service), • Additional Perks: Your choice of laptop (Mac or Windows), regular company events to connect with teammates, and opportunities for continued professional development. These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become. • Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win., • Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission., • Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth., • Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters., • Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level., • Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter., • Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos. AutogenAI is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. We encourage applications from individuals of all backgrounds, including those with disabilities and veterans. Our hiring decisions are based on qualifications, merit, and business needs. At AutogenAI we value the unique perspectives each employee brings and strive to provide an equitable environment. If you require reasonable accommodations during the application or interview process, please let us know, and we will gladly assist you.

Job Title: Customer Service Representative Company: Greentown Productions Are you passionate about providing exceptional customer service and communication? Are you someone who enjoys connecting with customers and solving their problems? If so, Greentown Productions is looking for you to join our team as a Customer Service Representative! About Us: Greentown Productions is a leading production company that specializes in environmentally conscious content. We are committed to creating high-quality, eco-friendly media that inspires and educates people around the world. Our team is made up of creative and dedicated individuals who share our passion for sustainability and storytelling. Job Overview: As a Customer Service Representative, you will be the primary point of contact for our customers. You will be responsible for handling inquiries, complaints, and general questions about our products and services. Your main goal will be to provide exceptional customer service and ensure that our clients have a positive and memorable experience with our company. Key Responsibilities: • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, • Identify and assess customer needs to provide appropriate solutions and recommendations, • Maintain accurate and detailed records of customer interactions and transactions, • Follow up with customers to ensure their inquiries or issues have been resolved to their satisfaction, • Escalate complex or urgent customer issues to the appropriate team members, • Collaborate with other departments to improve overall customer experience and satisfaction, • Stay current with company products, services, and policies to provide accurate information to customers, • Participate in customer service training and ongoing professional development to enhance skills and knowledge Qualifications: • High school diploma or equivalent; college degree preferred, • Minimum of 1-2 years of previous experience in customer service or a related field, • Excellent communication skills, both written and verbal, • Strong problem-solving and decision-making abilities, • Ability to remain calm and professional in challenging situations, • Basic computer skills and experience with customer service software, • Positive attitude, teamwork mentality, and a desire to continuously learn and improve, • Passionate about sustainability and environmental issues is a plus Working Conditions: • This is a full-time, onsite position located at our headquarters in Greentown, • Standard work hours are Monday-Friday, 9:00 AM to 5:00 PM, • Occasional evening or weekend work may be required during peak periods or for special events, • Fast-paced, dynamic environment with a diverse team, • Competitive salary and benefits package offered If you are a customer-centric individual with great communication skills and a passion for making a positive impact, we encourage you to apply for this exciting opportunity at Greentown Productions. Join us in our mission to create a more sustainable world through media and storytelling. Greentown Productions is an equal opportunity employer and we welcome and encourage diversity in the workplace. We thank all applicants for their interest in this role, however, only those selected for an interview will be contacted.

We’re hiring a Technical Support Specialist (Tier 1) to join our remote team in the U.S. In this entry-level role, you’ll be the first line of support for Conversica customers. You’ll provide outstanding service, guided troubleshooting, and a clear, confident voice when customers need help. You’ll triage support tickets, assist with product navigation and account updates, and collaborate with Tier 2 Support Engineers and cross-functional teams. If you're energized by helping others, curious about how software works, and looking to build hands-on experience in the SaaS world, this could be a great fit. • Deliver timely and professional support to customers via email, phone, and live chat., • Troubleshoot and diagnose technical issues related to Conversica’s software, following standardized processes., • Use internal systems (e.g., Zendesk, Salesforce) to manage, prioritize, and track support tickets., • Escalate complex issues to Tier 2 support and proactively communicate status updates to stakeholders., • Identify recurring issues or trends and share observations with the team., • Apply product customizations and optimizations submitted by the Customer Success team., • Support the knowledge base by documenting common solutions or FAQs., • Collaborate with teammates to ensure a high-quality customer support experience., • 1+ years in a SaaS, IT, or Help Desk support role (or relevant internship experience)., • Excellent written and verbal communication skills., • Strong technical aptitude and problem-solving skills., • Ability to work independently and prioritize multiple tasks in a fast-paced environment., • Familiarity with support tools such as Zendesk, JIRA, Salesforce, or similar., • Basic understanding of CRMs, marketing platforms, or willingness to learn., • Interest in learning foundational SQL concepts over time., • High school diploma or equivalent required; associate degree or higher preferred., • Willingness to occasionally work weekends or holidays as needed.This is a full-time, hourly, non-exempt role. The hourly pay range for this position is $24.00 to $27.00, depending on market location and experience. Conversica offers a comprehensive benefits package including health, dental, vision, PTO, holiday pay, and 401(k).

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Staff Product Marketing Manager on our Product Marketing team and own go-to-market for the integration stack and developer ecosystem that connects BILL's financial operations platform to the tools, systems, and workflows businesses already use. Our platform team builds the API surfaces, partner integrations, and emerging AI-driven capabilities that make it possible for SMBs and their finance teams to access BILL's payments, AP, and expense management capabilities wherever they work. This is not a supporting role. You'll own positioning, launches, and commercial outcomes for one of BILL's most strategically important growth vectors. You'll build the market insight and point of view that shapes what we build, develop the messaging that convinces developers to build on BILL rather than build their own financial infrastructure, and run the enablement that helps field teams close platform and embedded-finance deals. You'll operate with high autonomy, influence the product roadmap, and contribute the developer and partner perspective into BILL's broader platform narrative. The hundreds of thousands of SMBs who rely on BILL every day to pay vendors, manage employee spend, and automate their financial back office will feel the downstream impact of this work. Responsibilities: • Build a deep, defensible understanding of developer and buyer audiences across this ecosystem: their jobs-to-be-done, segmentation, and personas. Synthesize customer, competitor, and market signal into a clear point of view and introduce the persona-led practices that keep cross-functional teams grounded in market reality., • Serve as the voice of the market in product planning. Use your point of view to influence the quarterly and annual roadmap, weigh in on go/no-go and beta-exit decisions, and surface the market opportunities worth building toward., • Develop differentiated positioning and messaging for BILL's API, developer, and integration offerings. Tailor it to each audience, lead positioning work with cross-functional stakeholders, and maintain a living competitive view of how other developer ecosystems and embedded-finance players position themselves., • Own end-to-end go-to-market for new API capabilities, platform features, and partner integrations. Coordinate messaging, timing, channels, and cross-functional readiness across Product, Developer Relations, Marketing, and Sales. Define and track launch metrics including developer activation, time-to-first-call, integration attach, and partner-influenced pipeline., • Build the developer and integration marketing programs that attract, activate, and retain developers and customers across the funnel. Own the supply-side narrative for why partners build on BILL. Develop pricing and packaging points of view to share with the Pricing team., • Build repeatable, scalable sales enablement for the field: pitch narratives, battlecards, objection-handling guides, and discovery frameworks for platform and embedded-finance conversations, with segment-specific messaging for each buyer., • Run win/loss analysis on platform and partner deals and translate findings into sharper positioning. Partner with the accounting-firm channel so advisors can advocate for BILL's embedded capabilities. Own the commercial outcomes for the domain. We'd love to chat if you have: • 8+ years of B2B product marketing experience, including 3+ years marketing a platform, API, developer ecosystem, or embedded/infrastructure product., • Strong customer and market research instincts: the ability to synthesize qualitative and quantitative signal into a differentiated point of view, defend it with cross-functional partners, and use it to influence the product roadmap., • A track record of building and owning go-to-market programs for technical products with developer or platform-builder audiences, including end-to-end launches from brief through post-launch measurement., • Demonstrated ability to develop positioning and messaging that works across developer, technical buyer, finance buyer, and partner-channel audiences for the same underlying product., • Experience building sales enablement that field teams actually use, and a history of operating at a senior IC level: driving ambiguous initiatives and reconciling conflicting priorities without formal authority., • Background in fintech, payments, financial infrastructure, or enterprise software, with fluency in payment workflows, AP/AR processes, and financial-data compliance requirements. Desired Qualifications: • Direct experience marketing a two-sided platform or marketplace, covering both the developer or partner supply side and the end-customer demand side, including partner-influenced pipeline tracking., • Familiarity with AI-agent ecosystems and LLM tool integration, either as a marketer or hands-on practitioner, with a working understanding of how agentic workflows are reshaping software distribution., • Experience at a company distributing through embedded or API-first channels (embedded payments, banking-as-a-service, white-labeled infrastructure), or close proximity to accounting, ERP, or SMB financial-technology companies. Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $161,300 - $201,600 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $145,100 - $181,400 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $137,000 - $171,300 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company The Risk Product team within Payments & Financial Services is dedicated to safeguarding BILL’s ecosystem, enabling innovative and trustworthy payment solutions for customers, and driving business growth in a dynamic regulatory landscape. As Lead Product Manager on the team you will leverage your expertise to shape the future of risk management including credit, fraud, and compliance products, partnering closely with cross-functional teams to design, launch, and optimize impactful solutions. This role offers the opportunity to drive key initiatives, influence organizational strategy, and ensure our products not only meet—but set—industry standards for security, reliability, and compliance. Responsibilities: • Define product vision and strategy for risk management capabilities across life cycle flows in payment and financial service offerings, • Lead cross-functional teams in designing and launching features that proactively address emerging risks and evolving requirements, • Analyze market, regulatory, and internal data to identify patterns, opportunities, and vulnerabilities, transforming insights into product enhancements, • Collaborate closely with engineering, risk business owners, operations, customer experience, legal, and external partners to deliver high-quality solutions on time and within scope, • Develop and manage product roadmaps, ensuring alignment with business goals and stakeholder needs, • Monitor product performance, implement metrics, and iterate solutions based on user feedback and operational results, • Champion a culture of continuous improvement and knowledge-sharing across teams to elevate BILL’s risk and compliance practices We’d love to chat if you have: • 6+ Years of demonstrated experience in product management, particularly driving complex fraud, credit, and compliance initiatives in payments or financial services, • 6+ years of proven track record of launching Risk controls across the lifecycle onboarding, monitoring, identity, and profile management to support business unit goals across credit, fraud, and compliance., • Strong analytical and problem-solving skills; ability to leverage data and exercise sound judgment to inform decisions and resolve ambiguity, • Excellent stakeholder management and communication skills, with a track record of effective cross-functional collaboration, • Ability to translate business objectives and user needs into actionable product plans, managing competing priorities in a fast-paced environment #LI Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $169,500 - $203,400 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $144,100 - $172,900 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: • 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP), • HSA & FSA accounts, • Life Insurance, Long & Short-term disability coverage, • Employee Assistance Program (EAP), • 11+ Observed holidays and wellness days and flexible time off, • Employee Stock Purchase Program with employee discounts, • Wellness & Fitness initiatives, • Employee recognition and referral programs, • And much more Don’t believe us? Check out our culture, benefits, and teams on our , , or _ pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact . To ensure a fair evaluation, our prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our _ describes how BILL treats the personal information it receives from applicants.

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. _ Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an _ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in the United States or Canada. The impact you will have: As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by: Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms. Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV). Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time. Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs. Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space. Who you’ll work with: SVP of Customer Success Other Managers of Customer Success Leaders of Customer Support, Launch, and Sales Product Leaders Operations + Enablement Minimum requirements: Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector. Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth. Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients. Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams. Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate. Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines. Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus. Interview Process Recruiter Screen: 30-minute phone call to align on your background, what you're looking for, and answer any early questions Hiring Manager Interview: 45-minute video interview with the hiring manager to go deeper on your leadership experience, customer success knowledge, and management approach Case Study + Live Overview: A take-home exercise followed by a live presentation that gives you an opportunity to showcase your thinking, relevant experience, coaching approach, and communication style Cross-Functional Partner Interview: Video interview with key cross-functional partners focused on collaboration, communication style, and how you work across teams Final Round: Conversation with senior leadership to discuss vision, team fit, and long-term impact in the role Pay & Benefits: The estimated base salary range for this role is $125K-155K USD plus a generous equity pre-IPO equity package Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond.

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. We are seeking a Customer Support Manager to support the CX organization and our customers through the development and optimization of processes that ensure the best customer support and strategy as we scale. You will be leading a team of support associates in onboarding, training, measuring objectives, and enhancing processes. Members of the CX team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, educational courses, community events, collaborative content, and more. This role plays a pivotal part in ensuring the team's success in providing both an incredible first impression during the onboarding process, and a delightful day-to-day experience for every user and partner moving forward. The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform. What you'll do Act as the “Voice of CX", raising key needs during planning Partner with Leadership to understand the business processes, pain points, and goals of the organization Manage a team of support associates, provide training, onboarding, and measure performance Interview and help scale the support team Maintain and promote company best practices and standards for support Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools Work with vendor and industry partners to streamline communication and alerts between systems Help to continuously develop and expand processes in order to streamline CX workflows You should have 3+ years of experience in customer experience 1+ years of management experience Knowledge of intercom or similar ticketing systems You have worked within multichannel support operations (chat, email, phone) Excellent written and verbal communication skills Patience and compassion when handling difficult situations Ability to adapt quickly and manage many concurrent responsibilities A strong desire to learn and help our customers succeed A positive attitude and one-for-all team mentality and excellent collaboration skills Tech/start-up work experience is a plus but not required The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. The Partnerships Team is looking for a stellar Field Sales Representative—who has a background in roofing supply, manufacturing, or any relevant adjacent industries—and that can drive Roofr’s partner enablement program for its current and future supplier alliances in regions across North America. A strong communicator and skilled in sales and account management, the candidate will be recognized for their abilities to prioritize and execute on key partnership enablement strategies, product training and onboarding, and develop long-term and sustainable relationships that drive net-new opportunities for Roofr’s revenue team. The candidate will work closely with several internal stakeholders including, including sales, marketing, operations, and other teams within the partnerships group to deepen Roofr’s partnerships with the roofing supply vertical. What you get to do: • Own existing branch relationships and enable their sales reps for new opportunities in your allocated territory, • Be responsible for driving partner growth through partner engagement and enablement programs, • Become the main point of contact for partners for all subjects related to Roofr and our products that are assigned to you, • Provide effective Roofr product training and onboarding support for our new partners, • Plan, forecast, and meet monthly and quarterly departmental objectives and quotas, • Own engagement responsibilities by organizing and hosting timely and localized community events and meetings, • Provide Roofr product updates through in-person, or virtual, trainings, presentations, and meetings, • Travel to partner sites/locations regularly (estimated 1-2 weeks per month), • Become a master of Roofr’s PRM & CRM for partner-related updates, • Work cross-functionally with Roofr’s sales, success, revops, and support leaders to define priorities and resolve any issues between Roofr and the partner What you bring to the role: • 5+ years of account management and/or relationship management experience, • Experience working in channel partnerships is a huge plus, • Experience managing partnerships in a business development environment with Roofing supply companies is a huge plus, • Experience with relevant or modern tooling such as CRMs (Hubspot/Salesforce), PRMs (Partner stack), Asana, Google suite, • Excellent organizational skills, attention to detail, and the ability to multi-task/switch gears in a fast-paced environment, • Excellent verbal and written communication skills and presentation skills, • Excel at building and maintaining internal and external relationships and navigating organizations, and making relevant, high-producing connections, • Ability to work collaboratively or independently with minimal supervision, • Ability to manage influence through persuasion, negotiation, and consensus building Who You Are: • You are an outstanding communicator with a proven ability to foster long-term relationships with various types of stakeholders and people of diverse backgrounds, • You are well organized, (e.g., diligent with note-taking, punctual with all virtual and in-person meetings, etc.), • You have a team-centric attitude that adapts well to consensus decision-making and enjoys collaborative work, • You have an affinity for technology and start-ups, • You are outgoing, someone who looks forward to traveling and meeting our partners in person!, • You are comfortable being a brand ambassador, representing Roofr at events and being featured across our social media/marketing channels Compensation Range: $85,000.00 - $92,500.00 base + commission USD 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: • 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!, • 1 Friday off per month (we call those our laundry days!), • Company wide paid shutdown for the week between Christmas and New Years, • Flexible time off, • 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada, • RRSP/401k match, • Generous Parental Leave policy 🤝 Perks: • We host an annual company retreat with great team building activities, • Ample learning and development opportunities to continue growing your career, • Home office setup stipend, • Internet and phone allowance, • Remote first culture, • Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: _. If you receive any suspicious messages or have questions, reach out to us at _. Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Serve as the trusted voice of Kin, supporting and advocating for homeowners across 13 states. Handle policies, payments, and coverage questions while delivering fast, empathetic service in a high-volume environment. Active P&C license required. Join a team that puts customers first every single day. Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 13 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) Forbes' America's Best Startup Employers (2021-2024) Inc. 5000 Fastest-Growing Private Companies Forbes’ Fintech 50 (2025-2026) Great Places to Work Certified (2024-2026) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit and . We’re looking for a Licensed Customer Service Agent to help us deliver fast, accurate, and human support to homeowners when it matters most. As Kin continues to grow our customer base across multiple states, this role is critical in ensuring our policyholders receive knowledgeable guidance on their coverage, payments, and policy updates. You’ll serve as the first line of support for our customers — primarily over the phone, with additional support via chat and email. Your expertise in property insurance and ability to navigate high call volumes with empathy and efficiency will directly impact customer satisfaction, retention, and trust in the Kin brand. Out of 13,000 companies, Kin was just named one of America’s Best Customer Service Providers for 2026 by USA TODAY! Own high-volume inbound and outbound customer interactions across phone, chat, and email, delivering clear and accurate guidance on policies, payments, cancellations, and coverage questions Create, update, and process homeowners insurance policies, endorsements, payments, and refunds with accuracy and urgency Educate policyholders on coverage details, policy changes, and next steps so they can make informed decisions about their homes Partner with customers’ banks and lenders to obtain required documentation and ensure policy compliance Navigate multiple internal systems and tools simultaneously to resolve customer inquiries efficiently Identify process improvement opportunities and share feedback to enhance the customer experience and team effectiveness Successfully complete a mandatory, paid 10-week training program and apply learnings to live customer scenarios Active Property & Casualty (P&C) or Personal Lines insurance license (required) 6+ months customer service experience in P&C (specifically, home insurance) Experience working in a high-volume call center or customer support environment handling inbound calls Hands-on experience servicing homeowners insurance policies Ability to clearly explain policy coverage, billing, and underwriting requirements to customers Comfort navigating multiple systems and tools simultaneously (e.g., Google Workspace and similar platforms) Demonstrated ability to work in a fast-paced, evolving environment with limited structure Strong active listening skills and the ability to communicate with empathy and professionalism Bonus Bilingual (Spanish-speaking) proficiency Availability to work our following shifts, Monday - Friday (will be placed based upon need): 9:00 AM-6:00 PM CST 10:00 AM - 7:00 PM CST Note: Rotating Saturday shift required every 4–6 weeks. There is a mandatory, paid 10 week training period. We are currently hiring for an April new hire class. In addition to base salary, we are also offering a $1000 retention bonus (payable at 6 months) for our April 13, 2026 class! We believe a great hiring experience should be clear, respectful, and human. Applications for this role are accepted on an on-going basis. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: Prompt updates and feedback following interviews Interviews with recruiters, hiring managers, and members of teams Skills assessment relevant to the position, if applicable Genuine, thoughtful human interaction at every step Compensation at a Glance Competitive Pay: Annualized compensation is $48,000-$50,000 $1000 retention bonus (payable at 6 months) Paid Training: 10 weeks of paid training Bonuses and incentives designed to drive your success Terry Berry Perks Program – Earn points to redeem for lifestyle gadgets, home goods, and more We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date. Core Benefits Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level 401(k) with company match up to 4% of eligible earnings Multiple medical plan options, plus dental and vision coverage Company-funded HSA contributions (based on medical plan selection) Company-paid life insurance and short-term disability Employee referral bonuses Health & Wellbeing A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance Access to mental health support and confidential counseling resources 11 days of accrued PTO and 7 days paid sick leave per year, plus 8 paid company holidays with option to earn additional PTO annually Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents Growth & Development Career mobility and internal growth opportunities across the organization Professional development budgets for certifications, conferences, and learning available, subject to management approval We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Our industry is stuck in the status quo. But Kin is different. We are challengers. Innovators unwavering in our mission to fix insurance for those who need it most. We are changing insurance for good. We roll up our sleeves, take action, and get “impossible” things done every day with grit and teamwork. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation – it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com