81 Best live chat Jobs in Baltimore, Maryland (March 2026)

Web Content Manager

5 days ago

Baltimore

Job DescriptionCompany DescriptionAt Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively. Job DescriptionThe Marketing team at Alertus is seeking a proactive and detail-oriented Web Content Manager to oversee the ongoing management, performance, and evolution of our website. This role will play a critical part in ensuring our web presence is engaging, accurate, optimized for discovery, and aligned with our brand and business objectives. The ideal candidate is both strategic and hands-on — someone comfortable managing the technical and administrative aspects of a CMS while also contributing to content development and optimization. We are looking for someone who takes ownership of the website as a core marketing channel and proactively identifies opportunities to improve content, performance, user experience, and optimize for the shifting landscape of SEO (Search Engine Optimization) and AEO (Answer Engine Optimization). This role reports to the Director of Marketing and is based in our Baltimore headquarters. Regular in-office presence is expected to support collaboration with the marketing team.A Day in the Life: • Drive the strategic migration of our website, overseeing content mapping, URL redirects, QA, and launch stabilization., • Build high-converting landing pages and dynamic site sections that align with our brand., • Execute advanced SEO and AEO (Answer Engine Optimization) strategies to ensure our content ranks in traditional search and surfaces in AI chat/LLM responses., • Manage day-to-day operations, including plugin updates, site health monitoring, and troubleshooting technical issues., • Monitor performance, identifying trends to improve traffic and conversion rates., • Ensure all content is accurate, accessible, and aligned with our brand while maintaining site speed and security., • Other duties as assigned.Required Skills & Abilities:, • Deep hands-on experience with WordPress CMS and page builders, specifically Elementor., • Proven track record of leading or heavily supporting a full-scale website migration, including the preservation of SEO equity and data integrity., • Strong expertise in SEO and a forward-thinking understanding of AEO—knowing how to structure content for AI crawlers and chat interfaces., • Proficiency with Semrush, Google Analytics, and Google Search Console to drive strategy and reporting., • High attention to detail with the ability to manage complex timelines, from "broken link" fixes to "site-wide" launches., • Strong written skills with the ability to edit or create web copy that is both user-friendly and search-optimized., • Ability to travel on occasion.Desired Skills:, • Working knowledge of HTML, CSS, and basic JavaScript to facilitate custom tweaks within WordPress., • Experience implementing or managing AI Chat tools or chatbots on-site to enhance user engagement., • Familiarity with CRO (Conversion Rate Optimization) and A/B testing methodologies., • Understanding of website accessibility (ADA) and privacy regulations (GDPR/CCPA)., • Experience connecting WordPress with CRM or Marketing Automation platforms.Education & Experience:, • Bachelor’s Degree in Marketing, Communications, Web Development, Computer Science, or related field, • 4+ years of experience in web content management, specifically within a B2B marketing environment.Alertus Career Advantages:, • Unlimited Paid Time Off, • Paid Holidays, • 401(k) Retirement Plan, • Medical, Dental, and Vision Plans, • Short-term Disability, Accident, Hospital, and Cancer Insurance, • Live Near Your Work HomeBuying Incentive, • Employee Referral Bonuses Additional Information:All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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