Manager of Education & Community Engagement
16 days ago
Baltimore
Job Description Position Summary: The Baltimore Symphony Orchestra Manager of Education and Community Engagement plays a critical role in supporting in all aspects of Education and Community Engagement programs. The Manager oversees all logistical and administrative elements of the Midweek, Family, and Music Box concert series, as well as serves as the point person for logistics of the high school Side-by-Side program with local schools. This role manages Student Open Rehearsals and overall department needs as required, including the Academy and BSO on the Go programs. As a point of contact for various aspects of Education programming, this role interfaces extensively with educators and patrons externally, and all departments internally, communicating clearly to work in a collaborative way with the community and across the organization. Reporting to the Director of Education & Community Engagement, this position is an integral part of the BSO Education & Community Engagement team. The role also works collaboratively with the BSYO Manager, and provides support to that program, as needed. This position requires a high-level ability to multi-task, manage projects of considerable complexity with accuracy and attention to detail, knowledge of instrumental music, and excellent customer relations skills. This position also has logistical and operations responsibilities in the education department related to website, Tessitura, and communications. This Manager should be proficient in developing curriculum and interfacing with the educational community. Duties & Responsibilities: Oversee critical components of Mid-week Family and Music Box Concerts, including: • Communication with schools that would like to attend Mid-week concerts, • Assist the Director of Education and Community Engagement in booking Artists, • Manage the Artists schedule and hospitality, • All bus logistics scheduling, budgeting, and communications, • Prepare Midweek post-concert surveys and compile data, • Manage Family and Music Box pre-concert activity planning with others on the Education team, • Coordinate and work with front of house for all performances, • Responsible for coordinating all logistics relating to the Academy, • Responsible for all participant registration and acts as primary contact for participants and all Academy inquiries, • Create application forms, overseeing website updates, and payment processes, • Work with BSO Program Advisor to make sure music and parts are distributed to participants, • Track budget and process program fees, • Act as primary contact to vendors, • Coordinate fundraising efforts and sponsor information with Development, particularly for the Annual Report, • Assist Director of Education and Community Engagement with budgets and related financial processes, • Assist with website updates, social media communications, Tessitura integration with website, including education e-blasts, and other communications, • Engage and supervise interns and volunteers to assist on many projects, • Create reports as needed relating to the above programs, • Assist Education Program Manager with tasks such as, but not limited to, pre-concert activities for Family and Music Box concerts, • Work collaboratively with Manager of the Baltimore Symphony Youth Orchestras, and provide support as needed, • Other duties as assigned Minimum Qualifications: • Bachelor’s degree in music, arts administration, event planning, or a related field OR equivalent combination of education and relevant experience (at least 1–2 years)., • Strong computer literacy, including proficiency in Microsoft Word, Excel, PowerPoint, and Outlook., • Strong writing and communication skills., • Excellent customer relations and interpersonal skills., • Demonstrated organizational skills, attention to detail, and ability to meet deadlines., • Ability to learn new software programs as needed., • Demonstrated initiative, problem-solving skills, and ability to work effectively in a fast-paced, team-oriented environment. Preferred Qualifications: • Experience coordinating or running educational or arts programs., • Experience with Tessitura software., • Demonstrated success managing program or departmental budgets., • Familiarity with social media communications or marketing., • Background or experience specifically in performing arts organizations or nonprofits. Benefits & Perks: • Comprehensive Health Coverage: Two low-cost medical plan options for employees., • Employer-Paid Insurance: Dental, life, and long-term disability insurance are fully covered by the BSO., • Generous Paid Time Off: Includes ample vacation, personal, and sick leave., • Financial Wellness & Retirement:, • 403(b) Retirement Plan, • Health Savings Account (HSA), • Flexible Spending Account (FSA) for Dependent Care, • Employee Assistance Program (EAP), • Exclusive BSO Perks: Complimentary or discounted tickets to BSO performances. About the Baltimore Symphony Orchestra For over a century, the Baltimore Symphony Orchestra (BSO) has been recognized as one of America’s leading orchestras and one of Maryland’s most significant cultural institutions. The orchestra is internationally renowned and locally admired for its innovation, performances, recordings, and educational outreach initiatives, including OrchKids. The Baltimore Symphony Orchestra performs annually for more than 275,000 people throughout the State of Maryland. Since 1982, the BSO has performed at the Joseph Meyerhoff Symphony Hall in Baltimore, and since 2005, with the opening of The Music Center at Strathmore in North Bethesda, MD, the BSO became the nation’s first orchestra performing its full season of classical and pops concerts in two metropolitan areas. In July 2022, the BSO made history with the announcement that Jonathon Heyward would succeed Music Director Laureate and OrchKids Founder Marin Alsop as the Orchestra’s next Music Director. Maestro Heyward began his inaugural season in September 2023. The Baltimore Symphony Orchestra is a proud member of the League of American Orchestras. More information about the BSO can be found at . The Baltimore Symphony Orchestra is an Equal Opportunity Employer The Baltimore Symphony Orchestra and OrchKids do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, differing physical abilities, genetic information, age, parental status, military service, or other non-merit factors. EEO is the Law: Monday - Friday, 9-5pm (Occasional evening and weekend work may be required
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