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  • Restaurant Host
    Restaurant Host
    hace 56 minutos
    $20 por hora
    Jornada completa
    Manhattan, New York

    Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Crosby Bar Host Location: Crosby Bar @ the Crosby Street Hotel Position Type: Full Time, Non-Exempt Tipped Position Reports To: Restaurant Manager We are looking for a friendly, professional Bar Host to join our team at the Crosby Street Hotel, a 3 Michelin Key property in the heart of SoHo As a Bar Host, you will be the welcoming face of our establishment, setting the tone for an exceptional dining and bar experience. You will greet guests on arrival, answer the telephone, take reservations, field emails, and ensure that our guests are seated promptly and in accordance with their preferences. Main Duties • Greet all guests upon arrival with a polished, approachable demeanor., • Provide guests with estimated waiting times while maintaining a professional and courteous attitude during peak or challenging service moments., • Seat guests according to their preferences while carefully balancing customer flow across service stations and manage the reservation book via OpenTable, • Thank guests as they leave, invite them to return, and relay any immediate feedback to the manager on duty., • Maintain seamless communication between the bar, restaurant, and other hotel departments., • Answer incoming calls, manage reservation systems, and field email correspondence promptly., • Actively promote sister Firmdale Hotels and associated dining concepts., • Ensure punctuality and personal responsibility in all tasks. · Please note that this job description is not an exhaustive of tasks and duties, but serves only as a guideline for daily duties, which may change from time to time. What We’re Looking For: • A genuinely friendly, warm, and welcoming presence with a natural flair for hospitality., • Excellent spoken and written English., • Flexible schedule including AM/PM shifts, weekends, and holidays., • Maintain high standard of personal hygiene and appearance at all times., • Ability to stand and move comfortably for long periods., • OpenTable certification or prior experience is preferred, though not required What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, 2026, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, 2026, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at A FIRMDALE HOTEL and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

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  • Host / Hostess
    Host / Hostess
    hace 6 horas
    Jornada completa
    Manhattan, New York

    Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

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  • Maintenance Engineer
    Maintenance Engineer
    hace 4 días
    $26–$31 por hora
    Jornada completa
    Manhattan, New York

    Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Line Engineer (Maintenance) Location: Crosby Street Hotel Position Type: FT, Non-Exempt Reports To: Chief Engineer JOB DESCRIPTION Crosby Street Hotel, part of the award-winning Firmdale Hotels group, is seeking a skilled and reliable Maintenance Engineer to support the day-to-day engineering operations of our luxury hotel. This role is responsible for maintaining the highest standards of safety, comfort, and functionality throughout guest rooms, public areas, restaurant spaces, and back-of-house facilities. The Maintenance Engineer will perform routine maintenance, preventative maintenance, and repairs across multiple trades, including HVAC, electrical, plumbing, carpentry, and kitchen equipment, while delivering prompt and professional service. Key Responsibilities • Support the Chief Engineer with the overall maintenance and engineering operations of the hotel, restaurant, and surrounding grounds, • Perform general maintenance and repairs in guest rooms, suites, meeting spaces, restaurant areas, and common areas, • Conduct routine inspections and walk-throughs, updating logs and promptly reporting issues requiring immediate attention, • Execute daily, weekly, and monthly preventative maintenance programs and checklists, • Monitor, maintain, and service engineering systems and equipment, including:, • HVAC systems (boilers, chillers, air handling units, water pumps, exhaust fans), • Replacement of filters, belts, bearings, fans, insulation, and drain pans, • Troubleshoot and repair door locks, lighting systems, televisions, phones, and related guestroom equipment, • Perform basic repairs related to plumbing, electrical systems, carpentry, and kitchen equipment, • Maintain a clean, safe, and organized work environment at all times, • Follow all safety protocols and hotel standards Qualifications & Requirements • 2–5 years of maintenance or engineering experience, preferably within a hotel or hospitality environment, • Working knowledge of HVAC/R, electrical, plumbing, and general building maintenance systems, • Computer literate, with experience using Building Management Systems (BMS) preferred, • Familiarity with HOTSOS or similar maintenance management systems preferred, • Excellent verbal and written English communication skills, • Ability to remain calm, organized, and professional under pressure, • Strong time-management skills with the ability to prioritize multiple tasks, • Physically capable of lifting, carrying, and handling equipment safely, • Relevant trade certifications and/or specialized training preferred, including:, • Fire Safety Director, • FDNY Certificates of Fitness (Sprinkler & Standpipe, Back-Up Generator, etc.) What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025. 2026, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades on our website. Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

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  • Overnight Cook
    Overnight Cook
    hace 4 días
    $26–$28 por hora
    Jornada completa
    Manhattan, New York

    Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Overnight Cook Location: Crosby Street Hotel Position Type: Full Time, Non-Exempt Reports To: Executive Chef We are seeking an experienced and dedicated Overnight Cook to join our award-winning culinary team at Crosby Street Hotel, part of the Firmdale Hotels collection. This role is ideal for a passionate chef who thrives in a quiet, focused environment and takes pride in delivering exceptional dishes that meet the highest standards of quality and presentation. Working through the night, you will oversee the kitchen operation, preparing elegant dishes for room service and Drawing Room guests while also setting up the foundation for the following day’s breakfast service and events. As the leader of the overnight culinary team, you will ensure that every plate leaving the kitchen reflects the hotel’s signature attention to detail and commitment to excellence. Main Duties • Oversee and manage all kitchen operations during the overnight shift., • Prepare and deliver refined dishes for room service and Drawing Room guests, maintaining Firmdale’s elevated culinary standards., • Demonstrate thorough knowledge of the menu, daily specials, and required ingredients to ensure consistency and excellence., • Supervise and guide the overnight kitchen team, fostering collaboration, efficiency, and professionalism., • Ensure all orders are prepared and delivered promptly and accurately., • Maintain the highest standards of health, safety, and food hygiene throughout the shift., • Conduct nightly mise en place, inventory checks, and stock control to prepare for the next day’s service., • Support the preparation and organization of breakfast and event items, ensuring a seamless handover to the morning brigade., • Provide a detailed and accurate handover report for the senior chef on duty the following day. What You Bring: • Previous experience as a Chef de Partie or Line Cook in a five-star hotel or luxury restaurant environment., • Comprehensive knowledge of local and international cuisine, ingredient sourcing, and food preparation techniques., • Strong understanding of food allergies and dietary requirements., • Excellent communication and leadership skills with the ability to motivate and manage a small team., • Impeccable attention to detail and a genuine passion for delivering outstanding guest experiences., • Strong organizational skills, resilience, and the ability to perform under minimal supervision. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, 2026, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

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  • Photographer / Sales Assistant (Entry Level – Training Provided)
    Photographer / Sales Assistant (Entry Level – Training Provided)
    hace 6 días
    $17–$45 por hora
    Jornada parcial
    Manhattan, New York

    High-Earning Opportunity for Outgoing Personalities! We are hiring energetic Restaurant Photographers and Assistants for our luxury restaurant locations in Manhattan! If you love talking to people, moving fast, and earning great money, this is the perfect role for you. ❌ NO Photography Experience Required! We provide the professional camera, hands-on training, and a steady flow of high-end clients. You just bring your energy and personality! ✨ Why Our Team Loves Working Here: • Financial Safety Net: We offer a Guaranteed Base Pay of $17/hr., • High Earning Potential: With base pay, commissions, and 100% of your tips, our team members average $20 - $40+ per hour., • Keep All Your Tips: Your hard work pays off directly—all tips go straight to photographer!, • Zero Equipment Costs: No need to buy expensive gear. We supply everything you need. 📸 What You Will Do (It’s Simple!): • Connect: Approach tables with a warm smile, break the ice, and offer a quick, fun photo session., • Capture: Take quality, memorable photos of guests (couples, families, groups) using our gear., • Sell: Print the photos instantly and present them to guests tableside for purchase. 🌟 Who You Are (Our Ideal Candidate): • Natural Extrovert: You are genuinely comfortable approaching strangers and striking up a conversation., • High Energy: You thrive in a vibrant, fast-paced hospitality environment., • Professional & Polished: You take pride in your appearance and can confidently represent a high-end brand., • Reliable: You keep your commitments and are ready to work evening and weekend shifts. 📋 Quick Requirements: • Reliable transportation to the Manhattan area., • Strong communication and social skills., • Must be available to work weekends and evenings.

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  • Pastry Cook
    Pastry Cook
    hace 4 días
    $24–$28 por hora
    Jornada completa
    Manhattan, New York

    Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. At Crosby Street Hotel, part of the acclaimed Firmdale Hotels collection, we take pride in creating memorable dining experiences that showcase exceptional craftsmanship, creativity, and attention to detail. Our restaurant offers a modern, seasonal menu that highlights fresh, local, and organic ingredients, complemented by our signature Afternoon Tea service and house-made desserts. Title: Pastry Cook Location: Crosby Street Hotel Position Type: Full Time, Non-Exempt Reports To: Executive Chef We are seeking an enthusiastic and skilled Pastry Cook to join our talented pastry team. Working closely with the Head Chef, you will contribute to the creation of refined pastries, desserts, and afternoon tea selections for our restaurant, in-room dining, and private events. This is an exciting opportunity for a passionate pastry professional to advance their skills within a luxury boutique hotel renowned for quality and creativity. Main Duties & Responsibilities • Prepare and execute a wide range of high-quality pastries, desserts, cakes, and baked goods in accordance with Firmdale’s exacting standards., • Support daily pastry kitchen operations, ensuring precision, consistency, and artistry in every dish., • Assist in maintaining and replenishing the daily cake and dessert displays., • Collaborate with senior chefs to develop new menu items, seasonal specials, and innovative concepts that reflect the hotel’s boutique luxury ethos., • Maintain a thorough knowledge of all menu offerings, ingredients, and preparation methods., • Ensure mise en place, stock control, and ingredient inventory are efficiently maintained., • Uphold the highest standards of cleanliness, organization, and food safety throughout the kitchen., • Support the training and development of junior pastry team members, fostering a positive, professional, and collaborative work environment., • Plan and prepare pastry components for restaurant service, private dining, and special events. Afternoon Tea Preparation & Presentation • Prepare all Afternoon Tea pastries, cakes, and scones to the highest standard of quality, presentation, and consistency., • Collaborate with the Head Chef to create elegant, seasonally inspired Afternoon Tea menus that reflect Crosby Street Hotel’s unique style and sophistication., • Ensure precise portioning, texture, and visual appeal for each pastry and tea accompaniment, aligning with Firmdale’s brand standards., • Maintain efficient production and presentation flow to support daily service and special event requirements., • Participate in the setup and presentation of Afternoon Tea service, ensuring impeccable attention to detail and a sense of occasion for every guest., • Monitor feedback and contribute ideas for new creations, elevating the guest experience with creativity and refinement. What We’re Looking For: • Previous experience as a Pastry Cook, Pastry Chef de Partie, or Pastry Assistant in a fine dining restaurant or luxury hotel environment., • Solid technical knowledge of classic and modern pastry techniques, including cakes, tarts, mousses, and plated desserts., • Experience in Afternoon Tea or high-end pastry service preferred., • Exceptional teamwork, communication, and time management skills., • Meticulous attention to detail, with a commitment to maintaining Firmdale’s high standards., • A passion for pastry and a creative approach to design, flavor, and presentation., • Strong organizational skills and the ability to thrive under pressure while maintaining consistency and elegance. What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! *Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.*

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  • Pilates Instructor
    Pilates Instructor
    hace 15 días
    $40–$50 por hora
    Jornada parcial
    Bedford-Stuyvesant, Brooklyn

    Maison Luxe | Boutique Pilates & Wellness Studio Job Type: Part-Time / Flexible Scheduling Compensation: Competitive pay based on experience Location: 958 Lafayette Avenue Brooklyn NY 11221 About Maison Luxe Maison Luxe is a luxury Pilates and wellness studio dedicated to movement, sculpting, strength, and intentional self-care. We offer an elevated fitness experience combining Reformer Pilates, Mat Sculpt, and wellness amenities in a sophisticated, welcoming, and vibrant boutique environment. We are looking for a passionate, knowledgeable, and energetic Reformer Pilates Instructor to join our growing team. The ideal candidate loves helping clients build strength, improve flexibility, develop proper movement patterns, and feel confident in their bodies while delivering the elevated experience Maison Luxe is known for. If you love Pilates, wellness, and being part of a stylish, community-driven studio, Maison Luxe may be the perfect place for you. Job Responsibilities • Lead engaging, effective, and thoughtfully structured Reformer Pilates classes for clients of varying fitness levels., • Design classes that emphasize core strength, alignment, flexibility, balance, controlled movement, and full-body sculpting., • Provide clear instruction, demonstrate exercises, and offer modifications and progressions based on individual client needs., • Maintain proper class pacing while ensuring clients practice safely and use equipment correctly., • Create a welcoming, motivating, and inclusive environment that encourages clients to reach their fitness goals., • Deliver exceptional customer service consistent with Maison Luxe's luxury brand and hospitality standards., • Prepare the studio and Reformer equipment before classes and ensure the space remains clean, organized, and presentable., • Build positive relationships with clients and encourage consistent attendance and long-term engagement., • Arrive on time and maintain reliable attendance for all scheduled classes., • Collaborate with the Maison Luxe team on class programming, special events, and studio initiatives. Qualifications • Current Pilates instructor certification with Reformer Pilates training or certification., • Strong understanding of Pilates principles, anatomy, alignment, and safe movement mechanics., • Previous experience teaching Reformer Pilates preferred., • Ability to confidently lead group classes while providing individualized attention in a small-group setting., • Excellent communication, interpersonal, and customer service skills., • Professional, punctual, organized, and dependable., • Positive energy and a genuine passion for fitness, wellness, and helping clients achieve results., • Ability to create challenging yet accessible classes for a range of experience levels., • A polished, professional presence and appreciation for luxury wellness and hospitality. Preferred Experience • Experience with sculpt-focused Reformer Pilates programming., • Ability to teach beginner, intermediate, and advanced-level classes., • Experience working in boutique fitness studios or luxury wellness environments., • Availability for weekday evenings and/or weekend classes. Benefits & Perks At Maison Luxe, we believe wellness starts with the people who bring our studio to life. As part of our team, you'll enjoy more than just a place to teach — you'll have a boutique wellness space to call home. • Complimentary Wellness Amenities: Enjoy access to our sauna, red light therapy, and vibration plate to support your personal wellness and recovery., • Coffee, Tea & Snack Bar: Fuel your day with coffee, tea, and light snacks available on-site., • Flexible Scheduling: Build a teaching schedule that works with your availability and lifestyle, based on studio needs., • A Vibey Boutique Studio: Work in a stylish, elevated environment with beautiful aesthetics, great energy, and a community that values movement and self-care., • A Studio to Call Home: Join a supportive, wellness-focused team where your personality, creativity, and passion for Pilates are celebrated., • Growth Opportunities: Be part of a growing luxury Pilates and wellness brand, with opportunities to contribute ideas, develop your teaching style, and participate in studio events. Why Join Maison Luxe? Maison Luxe is more than a Pilates studio. We are building a community centered around movement, confidence, wellness, and elevated experiences. We want instructors who bring positive energy into the room, care about their clients, and take pride in creating classes that leave people feeling stronger and more connected to themselves. If you are creative, motivated, passionate about Pilates, and excited to grow with a boutique wellness brand, we would love to meet you. How to Apply Please submit your resume, Pilates certifications, and a brief introduction highlighting your Reformer Pilates teaching experience, teaching style, and availability. We look forward to welcoming the right instructor to our team! Maison Luxe — Your space to move, recharge, connect, and thrive. Enter your luxe era.

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  • Sales Associate
    Sales Associate
    hace 18 días
    $17 por hora
    Jornada parcial
    Manhattan, New York

    Opportunities available in NYC What You’ll Do Deliver a Premium Guest Experience • Provide elevated, hospitality-driven service that reflects Baked by Melissa’s SWEET standard (Smile, Welcome, Engage, Educate, Thank)., • Greet every guest with warmth, sincerity, and polished professionalism., • Create personalized, engaging conversations to understand guests’ needs and make thoughtful product recommendations., • Demonstrate deep knowledge of our handcrafted products, ingredients, seasonal offerings, and ongoing promotions. Drive Sales Through Expertise & Engagement • Convert browsing guests into enthusiastic buyers through confident storytelling, sampling, and consultative selling., • Consistently meet and exceed individual and store sales goals. Maintain a high level of product knowledge and brand awareness to support suggestive selling opportunities. Operate With Excellence • Ensure accuracy and care when processing all transactions using the POS system., • Execute daily operational responsibilities including store opening/closing procedures, inventory counts, and restocking., • Maintain a pristine, organized, and visually elevated store environment, ensuring our premium brand standards are always upheld. Be a Trusted Brand Ambassador • Respond to guest questions with poise, knowledge, and a solution-oriented approach., • Uphold safety, cleanliness, and operational standards at all times., • Escalate potential security or operational concerns to management promptly., • Contribute to a positive, team-oriented culture built on enthusiasm, accountability, and pride in the brand. Qualifications • High school diploma or GED required, • 18 years of age or older, • Previous retail, hospitality, or customer service experience preferred - luxury or specialty retail experience is a plus, • Exceptional communication skills and a naturally warm, welcoming personality, • Ability to deliver polished, consistent, top-tier customer service in a fast-paced environment, • Must be able to lift 30 lbs and stand for extended periods, • Weekend and holiday availability required Benefits and Perks • Opportunities for growth within a rapidly expanding brand, • 50% employee discount on all products, • Ability to pick up shifts across multiple locations, • Performance recognition programs, • A fun, positive, and collaborative workplace with premium service standards

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  • Host / Hostess
    Host / Hostess
    hace 1 mes
    $40–$50 por hora
    Jornada completa
    Manhattan, New York

    As the first and last point of contact, the Host team sets the tone for the entire luxury dining experience • Guest Welcome & Seating: Provide a warm, polished, and professional greeting to arriving guests. Escort them to their tables while managing coat check and accommodating special seating requests or accessibility needs., • Reservation & Floor Management: Utilize reservation systems (such as Resy) to track floor pacing, manage the waitlist, map out table rotations, and optimize seating capacity., • VIP & Regular Recognition: Identify high-profile guests, regular patrons, and special occasions (birthdays, anniversaries) to communicate details seamlessly to the service staff and management team., • Communication & Coordination: Collaborate with the maître d’, service captains, and managers to ensure fluid communication regarding table statuses, delayed parties, and guest feedback., • Telephone & Inquiry Etiquette: Handle incoming calls with excellent phone etiquette, answering inquiries about the menu, dress code, location, and operating hours professionally, • Restaurant Specialist / Staff: Passionate about the food and beverage industry, delivering excellent customer service, and ensuring a fantastic dining experience for our guests., • Office Sales Assistant: Organized and driven individuals to support our day-to-day office sales operations, manage client inquiries, handle administrative tasks, and assist the sales team in meeting targets

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