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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    hace 22 horas
    Jornada completa
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Medical Receptionist
    Medical Receptionist
    hace 8 días
    Jornada completa
    Mount Eden, The Bronx

    We are seeking a detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly first point of contact for patients and visitors, ensuring a smooth and welcoming experience from the moment they walk through the door. Your expertise in medical administrative support, combined with your strong communication skills and knowledge of EMR (Electronic Medical Records) systems, will help streamline clinic operations and enhance patient care. Duties Greet patients warmly, verify insurance coverage, and assist with patient intake processes using EMR systems. Schedule appointments efficiently while managing multi-line phone systems with professionalism and excellent phone etiquette. Verify insurance benefits to ensure accurate billing and claims processing. Review and update medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality at all times. Manage front desk operations including filing, faxing, data entry (10 key typing), and maintaining organized patient files. Support clinic operations by coordinating care plans, medical scheduling, and handling patient inquiries promptly and courteously. Experience Proven experience as a Medical Receptionist or in a similar medical office administrative role. Experience with insurance verification processes and medical billing procedures. Excellent computer skills including proficiency in Microsoft Office Suite and health information management software. Bilingual abilities are a plus to serve diverse patient populations effectively, especially in medical terminology. Prior clinic office experience is desirable; familiarity with medical terminology hospital experience is advantageous. We value your expertise in medical office management and look forward to supporting your growth in a fast-paced environment where your contributions truly make a difference. Benefits: On-the-job training Paid time off Language: Spanish (Required) Ability to Commute: Bronx, NY 10452 (Required) Work Location: In person

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  • Dental Assistant
    Dental Assistant
    hace 14 días
    Jornada completa
    Manhattan, New York

    We are seeking a reliable and knowledgeable Dental Assistant to join our team. The ideal candidate will have a strong understanding of general dental procedures, excellent patient care skills, and the ability to support the dentist efficiently in a fast-paced clinical environment. Key Responsibilities: • Assist the dentist during a variety of treatment procedures (e.g., fillings, crowns, extractions, root canals), • Prepare and sterilize instruments and equipment in accordance with infection control protocols, • Take and develop dental radiographs (X-rays), • Prepare patients for treatments and ensure their comfort throughout procedures, • Maintain accurate patient records and update medical histories, • Provide post-operative instructions and oral hygiene education to patients, • Manage operatory cleanliness and ensure compliance with safety regulations, • Support front desk tasks as needed, including scheduling and patient communication Required Skills & Qualifications: • Knowledge of dental terminology, procedures, and instruments, • Understanding of infection control, sterilization techniques, and OSHA guidelines, • Experience with dental software and digital charting preferred, • Ability to take dental X-rays (certification preferred/required based on state regulations), • Strong communication and interpersonal skills, • Attention to detail and ability to multitask, • Professional, friendly, and patient-focused demeanor Education & Experience: • High school diploma or equivalent required, • Completion of a dental assisting program preferred, • Prior experience as a dental assistant is a plus What We Offer: • Competitive compensation based on experience, • Supportive team environment, • Opportunities for growth and continuing education If you are a motivated individual with a passion for patient care and dental health, we encourage you to apply.

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  • Driver/Marketing Assistant
    Driver/Marketing Assistant
    hace 29 días
    $18–$20 por hora
    Jornada completa
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11223 Vehicle Provided for Work Use We are seeking a high-energy, adaptable Practice Assistant who thrives on variety. This is a unique role that splits time between the office and the road. You won’t be stuck behind a desk all day—one hour you might be assisting with patient care, the next you’ll be driving to a nearby clinic to build a professional partnership. Major Responsibilities: • Professional Driving & Outreach (High Priority): You will be the face of our practice. Using a provided company vehicle, you will be responsible for daily local travel. This includes visiting local doctors’ offices to build referral relationships, delivering marketing materials, and handling essential practice errands., • Marketing & Relationship Building: You must be comfortable walking into new environments, introducing our services to medical staff, and representing our brand with confidence and a smile., • Medical & Administrative Support: When in the office, you will act as a Medical Assistant/Front Desk hybrid. Tasks include rooming patients, assisting with basic clinical duties, answering phones, and managing schedules., • Is This Role the Right Fit for You? To be successful in this position, you must be comfortable with all of the following:, • *Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver’s license and a clean driving record., • *The Pitch: You aren't shy. You are comfortable walking into a doctor's office you've never been to and starting a professional conversation., • *Clinical Environment: You are comfortable in a medical setting, handling patient needs and maintaining strict confidentiality (HIPAA)., • *Extreme Flexibility: You are the type of person who says "I’m on it" when a new task is thrown your way, whether it’s a marketing emergency or an administrative bottleneck., • Requirements:, • *Clean Driving Record: Mandatory for insurance purposes (Company vehicle provided)., • *Interpersonal Skills: You are a "people person" who can build rapport quickly., • *Multitasking: Ability to manage office tasks while staying on top of a field marketing schedule., • *Experience: Medical office or sales/marketing experience is preferred, but we will train a candidate with the right "go-getter" personality., • Job Type: Full-time, • Benefits: 401(k) Flexible schedule

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  • Driver
    Driver
    hace 2 meses
    $18–$20 por hora
    Jornada completa
    Bushwick, Brooklyn

    Location: Brooklyn, NY, 11223 Vehicle Provided for Work Use We are seeking a high-energy, adaptable Practice Assistant who thrives on variety. This is a unique role that splits time between the office and the road. You won’t be stuck behind a desk all day—one hour you might be assisting with patient care, the next you’ll be driving to a nearby clinic to build a professional partnership. Major Responsibilities: 1. Professional Driving & Outreach (High Priority): You will be the face of our practice. Using a provided company vehicle, you will be responsible for daily local travel. This includes visiting local doctors’ offices to build referral relationships, delivering marketing materials, and handling essential practice errands., 2. Marketing & Relationship Building: You must be comfortable walking into new environments, introducing our services to medical staff, and representing our brand with confidence and a smile. • *Being on the Road: You enjoy driving and feel confident navigating local routes. You must have a valid driver’s license and a clean driving record., • *The Pitch: You aren't shy. You are comfortable walking into a doctor's office you've never been to and starting a professional conversation., • *Clinical Environment: You are comfortable in a medical setting, handling patient needs and maintaining strict confidentiality (HIPAA)., • *Clean Driving Record: Mandatory for insurance purposes (Company vehicle provided)., • *Interpersonal Skills: You are a "people person" who can build rapport quickly., • *Multitasking: Ability to manage office tasks while staying on top of a field marketing schedule. 401(k) Flexible schedule

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