Medical engineer jobs in Paterson, New Jersey - Page 2Create job alerts

Job Description At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Escalation Engineer to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. Responsibilities: * Attending customer support requests and service escalations via phone, email or chat. * Attending to alert escalations * Performing server and network troubleshooting remotely * System maintenance * Doing application deployments * Follow change control process * Managing servers and network equipment * Document and follow procedures * Work on projects and tasks assigned in a timely manner Technical skills include but are not limited to the following: * Microsoft 365 Suite * Teams * SharePoint * Outlook\Exchange Online * Intermediate Entra ID knowledge * Intermediate Windows Server administration knowledge * Novice\intermediate Azure environment knowledge * Intermediate networking principles and troubleshooting Qualifications: * Previous experience in IT, customer service, or other related fields * Ability to build rapport with clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor Other Details about the Job • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications, • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered. xnOEy6Gd6c