Medical monitor jobs in Bay Shore, New York - Page 3Create job alerts

Job Description JOB DESCRIPTION Position: Retail Store Associate / Cashier Schedule: (10:00 am to 5:30 pm) - Tuesday through Saturday Reports To: Director of Operations Employment Status: Full Time FLSA Classification: Hourly/ Non- Exempt Compensation Range: $19.00 - $22.00 Job Summary: Cookies United, a quality-driven manufacturer based in Islip, NY, is looking to hire a Retail Store Associate to lead our outlet store. This person will be responsible for assisting customers, handling transactions, and keeping the store organized and fully stocked. The primary focus will be on delivering excellent customer service, advertising our products, and partnering with our marketing and sales campaigns. Job Responsibilities: • Greet and assist customers in a friendly and professional manner., • Operate the cash register and process transactions accurately., • Handle returns and exchanges in accordance with company policies., • Restock shelves and maintain merchandise displays., • Ensure the store is clean, organized, and presentable at all times., • Answering customer questions regarding products and pricing., • Monitor inventory levels and report low stock., • Hand out sales flyers to local businesses to promote sales., • Previous retail or cashier experience preferred., • Basic math and cash handling skills., • Strong customer service and communication skills., • High school diploma or a combination of education and work experience., • Ability to sit and stand for long periods., • Medical, dental, vision, life insurance & ADD, STD, LTD FSA., • 401K Retirement Plan., • Paid Time Off and Holidays., • Meal/beverage voucher for your birthday., • Ongoing opportunities for development and career advancement., • And most importantly, a company with a great culture. We mean it!.

Job DescriptionCompany Description Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ Job Description The Installation Manager is responsible for the leadership, development, and accountability of a team of installers. In this role, the Installation Manager will ensure quality daily operational functions for the company and will use designs and components to construct, erect, install, and repair custom storage systems and accessories using laminate wood, edge-banding, hardware, and other materials. This position requires the use of hand tools and power tools. What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: • Health insurance – Medical, Dental, and Vision, • PTO days, paid holidays, and sick days, • 401K retirement plan with profit sharing contribution, • 40 hours/week with overtime potential Duties and Responsibilities: • Responsible for accomplishing revenue targets by managing the installation schedule, hiring the correct headcount for the team, and training and developing skilled and semi-skilled installers to install custom storage systems such as closets, cabinets, offices, and other spaces in a residential environment., • Lead team to ensure a high-quality brand experience for our clients and team members by coaching installers to comply with our standard installation practices., • Ensure that the installation department is completing projects accurately and efficiently with minimal errors. Additionally, championing ongoing change management by driving and providing feedback to refine California Closets operational initiatives, resulting in 100% standard operating procedure adoption at all levels and in a safe manner., • Manage installation payroll on a daily and weekly basis to ensure the labor budget is achieved., • Monitor ordering of tools and installation supplies controlling disbursement and purchasing., • Assist in fleet management, coordinating repairs, maintenance, outfitting of new vans and ensuring they are kept in standards for cleanliness and organization., • Utilize company-provided CAD drawings/ blueprints to properly install systems and train installers on proper techniques for quality and efficiency, • Handle customer escalations for any installation issues, damage to property or missed quality expectations., • Manage the installation department safety program, ensuring that all installers have completed safety modules, tools and PPE are in compliance and create a culture of safety as a top priority., • Coach and develop the team through monthly meetings, monthly individual assessment, annual performance reviews and a formal training program for new hires and ongoing development. Conduct disciplinary conversations/documentation and performance improvement plans when necessary., • Ensure compliance with Company standards for cost control, waste reduction, quality, OSHA, and safety.Qualifications, • Minimum of 2-3 years of supervisory experience., • Minimum high school diploma or GED required., • Trade or vocational school experience desirable., • Must maintain a valid driver’s license and clean driving record., • Cabinetry or carpentry skills required., • Ability to read and interpret documents such as safety rules, operating and installation instructions, and procedure manuals., • Able to walk, lift 50 pounds, reach, stoop, stand, grasp, balance, climb stairs, kneel, and crouch., • Ability to work in various indoor and outdoor environments being subjected to the weather, noise, sawdust, and other external factors., • Ability to operate machines, motor vehicles, hand tools, and job-specific equipment and tools., • Strong verbal and written communication skills required, • Computer skills required: Outlook, Word, Excel, and various operational platforms Additional Information Find us on Facebook, YouTube, and Instagram We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines. Privacy Policy: Terms and Conditions:

Job DescriptionDescription: Our team is now seeking an adaptive team player to work in our Bistro! As a Bistro Server, you will be a key reference for guests while preparing and serving made-to-order food and beverage products. This position may require flexible scheduling availability. Requirements: Job Requirements: • Taking guests' orders, cooking, and delivering food, • Ensuring a wonderful dining experience from beginning to end, • Receiving food and beverage orders and ensuring the bistro service space remains well-stocked at all times, • Cleaning and sanitizing tables, countertops, and floors after each service Job Qualifications: • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Readily available and approachable for all guests while providing excellent guest service, • Ability to help validate customers' IDs and monitor all beverage consumption The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionJob Title: Administrative Assistant to Director of Operations Location: Ronkonkoma, NY – Hybrid: 1–2 days/week in office Job Type: Full-Time Company Overview: We are a growing medical billing company committed to providing accurate, timely, and efficient services to healthcare providers. Our mission is to support our clients in delivering high-quality care while we manage the administrative and billing processes. We are seeking a dependable and organized Administrative Assistant to support our Director of Operations and help maintain smooth day-to-day operations. Position Summary: The Administrative Assistant will play a key role in supporting the Director of Operations with a variety of administrative tasks. This position is ideal for someone who thrives in a fast-paced environment, is highly organized, and is comfortable managing a wide range of responsibilities—from calendar coordination to assisting in the creation of Standard Operating Procedures (SOPs). Key Responsibilities: • Manage and coordinate the Director of Operations’ calendar, appointments, and meetings, • Organize and monitor email communications, flagging priority items and assisting with follow-ups, • Prepare and mail insurance claims, • Generate and send invoices to clients, • Assist with planning and logistics for conferences, webinars, and internal events, • Help write and maintain Standard Operating Procedures (SOPs) for administrative processes, • Support transitions involving clearinghouses and EDI enrollments (experience preferred but not required), • Track and organize company documents, contracts, and credit card statements, • Manage office supply inventory and place orders as needed, • Provide general administrative support to help ensure company operations run efficientlyQualifications:, • 2+ years of experience in an administrative support role, • Excellent organizational and time management skills, • Strong written and verbal communication abilities, • Proficiency with Microsoft Office Suite or Google Workspace, • Ability to maintain confidentiality and handle sensitive information with discretion, • Detail-oriented, proactive, and able to multitask effectively, • Experience with clearinghouses and EDI enrollment is a plus, but not requiredBenefits:, • Competitive salary, • 15 days Paid Time Off (PTO), • 401(k) retirement plan, • Medical, dental, and vision insurance Y051c2QIeL

Job Description Be part of something groundbreaking on Long Island! Mercy Haven is proud to open Long Island's first Medical Respite Program this spring in Bay Shore. This 10-bed program will provide short-term, recuperative care for individuals experiencing homelessness or unstable housing who are recovering from or preparing for surgery. This is more than a job-it's an opportunity to help people heal with dignity in a safe, supportive environment. Join our team and be part of this vital new initiative. The Respite Support Staff provides assistance to recipient's nonclinical needs including providing minimal assistance with ADLs and conferring with recipients care team, providing a safe, supportive and clean environment for recipients in medical respite program POSITION RESPONSIBILTIES · Provide general safe, supportive, environment for recipients in medical respite program · Monitoring and providing guidance to assist recipient in performing basic activities of daily living · Notify care team and Administrator of any changes or unusual conditions of recipients or of emergencies · Maintain knowledge of general whereabouts of each recipient, recording daily census and daily wellness checks · Prepare and serve 3 meals and 2 snacks per day · Daily cleaning of medical respite program · Launder linens of program · Observe, monitor and record recipients' conditions, including incident documentation · Conduct monthly fire drills as assigned · Adhere to Mercy Haven and DOH policies, procedures and regulations · All other relevant duties as assigned POSITION REQUIREMENTS · High School Diploma or equivalency · Current or prior registration as a certified nurse assistant, home health aide, or personal care worker; or one year of experience in the provision of services to persons experiencing homelessness or adults residing in a facility subject to licensure and oversight by the Department, OPWDD, OMH, or OASAS · Electronic Health Record experience preferred · Requirements: Sits, stands, stoops, squats, walks, and moves intermittently during work hours, may push or pull 10-15 pounds daily, may push or pull up to 50 pounds occasionally · CPR and First Aide Certification required · Successful completion of annual Physical and PPD POSITION RELATIONSHIPS Reports to: Administrator SCHEDULE: Sunday-Monday 7am-3pm Friday-Saturday 3pm-11pm Wednesday-Thursday (Overnight) 11pm-7am Sunday-Tuesday (Overnight) 11pm-7am Friday-Saturday(Overnight) 11pm-7am PAY RATE: $18.50 per hour LOCATION: Bayshore, NY BENEFITS: • Full Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan., • Generous Paid Time Off policies, including vacation and sick time., • Agency paid Basic Life Insurance. Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement Savings, • Tuition Reimbursement MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW. Job Posted by ApplicantPro

Job Description Be part of something groundbreaking on Long Island! Mercy Haven is proud to open Long Island's first Medical Respite Program this spring in Bay Shore. This 10-bed program will provide short-term, recuperative care for individuals experiencing homelessness or unstable housing who are recovering from or preparing for surgery. This is more than a job-it's an opportunity to help people heal with dignity in a safe, supportive environment. Join our team and be part of this vital new initiative. The Respite Support Staff provides assistance to recipient's nonclinical needs including providing minimal assistance with ADLs and conferring with recipients care team, providing a safe, supportive and clean environment for recipients in medical respite program POSITION RESPONSIBILTIES · Provide general safe, supportive, environment for recipients in medical respite program · Monitoring and providing guidance to assist recipient in performing basic activities of daily living · Notify care team and Administrator of any changes or unusual conditions of recipients or of emergencies · Maintain knowledge of general whereabouts of each recipient, recording daily census and daily wellness checks · Prepare and serve 3 meals and 2 snacks per day · Daily cleaning of medical respite program · Launder linens of program · Observe, monitor and record recipients' conditions, including incident documentation · Conduct monthly fire drills as assigned · Adhere to Mercy Haven and DOH policies, procedures and regulations · All other relevant duties as assigned POSITION REQUIREMENTS · High School Diploma or equivalency · Current or prior registration as a certified nurse assistant, home health aide, or personal care worker; or one year of experience in the provision of services to persons experiencing homelessness or adults residing in a facility subject to licensure and oversight by the Department, OPWDD, OMH, or OASAS · Electronic Health Record experience preferred · Requirements: Sits, stands, stoops, squats, walks, and moves intermittently during work hours, may push or pull 10-15 pounds daily, may push or pull up to 50 pounds occasionally · CPR and First Aide Certification required · Successful completion of annual Physical and PPD POSITION RELATIONSHIPS Reports to: Administrator SCHEDULE: Tuesday-Saturday 7am-3pm Sunday-Thursday 3pm-11pm PAY RATE: $18.50 per hour LOCATION: Bayshore, NY BENEFITS: • Full Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan., • Generous Paid Time Off policies, including vacation and sick time., • Agency paid Basic Life Insurance. Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement Savings, • Tuition Reimbursement MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW. Job Posted by ApplicantPro

Job Description Be part of something groundbreaking on Long Island! Mercy Haven is proud to open Long Island's first Medical Respite Program this spring in Bay Shore. This 10-bed program will provide short-term, recuperative care for individuals experiencing homelessness or unstable housing who are recovering from or preparing for surgery. This is more than a job-it's an opportunity to help people heal with dignity in a safe, supportive environment. Join our team and be part of this vital new initiative. The Medical Respite Administrator is responsible for the overall operations of the medical respite program. POSITION RESPONSIBILTIES · Oversee all daily operations of the Medical Respite Program, including admissions, discharges, census management, and service delivery coordination · Ensure appropriate program flow and bed utilization by coordinating referrals, admissions decisions, and discharge timelines in collaboration with referral sources and internal staff · Develop and implement operational procedures to support efficient, consistent, and high-quality service delivery · Provide direct supervision, guidance, and ongoing support to program staff · Support staff in managing complex client situations, including crisis intervention, conflict resolution, and client advocacy · Facilitate regular team meetings, case conferences, and supervision sessions to promote communication, accountability, and best practices · Identify training needs and support staff development, particularly in areas such as trauma-informed care, harm reduction, and medical respite best practices · Collect, analyze, and report program data related to client outcomes, service utilization, and operational performance · Monitor key performance indicators such as length of stay, hospital readmission rates, successful discharges to housing, and client satisfaction · Use data to inform program improvements, identify trends, and support strategic decision-making · Build and maintain strong relationships with hospitals, healthcare systems, shelters, and community-based organizations to support referrals and continuity of care · Serve as the primary point of contact for external partners regarding program operations, admissions, and coordination of care · Represent the program in community meetings, provider networks, and collaborative initiatives · Adhere to Mercy Haven and DOH policies, procedures and regulations · Provide on-call coverage as required to support program operations and respond to client needs or emergencies · All other duties as assigned POSITION REQUIREMENTS • Master's degree in social work or a related field plus 1 year of full time relevant experience OR, • Associate or Bachelor of Science in Nursing (ADN/BSN) with RN license plus 1 year of full-time relevant experience OR, • Bachelor's degree in any field with significant coursework or experience in human, social, or health services plus 3 years full-time relevant experience, including 1 year in program operations or management. OR, • Associate degree plus 4 years of full-time relevant experience, including 1 year in program operations or management. OR, • High school diploma or equivalent plus 5 years of full-time relevant experience, including 1 year in program operations or management., • Valid Current NYS Driver's License in good standing, • Knowledge of social determinants of health, community resources, and healthcare systems, • Experience working with Microsoft Word, familiarity with email applications, comfortable using Electronic Health Records Monday-Friday 8:30am-4:30pm, olus on call PAY RATE: $60,000 per year LOCATION: Bayshore, NY BENEFITS: • Full Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan., • Generous Paid Time Off policies, including vacation and sick time., • Agency paid Basic Life Insurance. Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement Savings, • Tuition Reimbursement MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW. Job Posted by ApplicantPro

Job Description Are you ready to step into a pivotal role where every task you tackle propels our company forward? At Retlif Testing Laboratories in Ronkonkoma, NY we are seeking a full-time Administrative Assistant -Sales who thrives in a fast-paced environment and is passionate about providing exceptional customer service and sales support. With a competitive pay range of $22-$25 per hour and a great benefits package encompassing medical, dental, vision, PTO, matching 401K, a tuition reimbursement program, and avenues for professional growth, this opportunity is your ticket to an exciting career journey! WHAT THE ROLE ENTAILS: As our Administrative Assistant -Sales, you provide critical administrative support to our Sales and Engineering Departments. Throughout the day, you efficiently generate and process job quotes and process purchase orders, which includes opening and closing jobs. You also dedicate time to directly interacting with our customers to perform thorough job quote and sales follow-ups. Additionally, you expertly utilize and monitor our job quote tracking system. Through your meticulous hard work and excellent customer service, you help support the needs of our customers and the growth of the company! Schedule: Monday to Friday from 8 AM to 4:30 PM. Overtime may be necessary at times, depending on customer needs. The minimum requirements to be considered: • High school diploma and 2+ years of sales and administrative experience., • Strong computer skills (with proficiency in Microsoft Office Suite)., • Strong communication skills, both verbal and written., • Excellent customer service skills., • Exceptional attention to detail., • Ability to effectively multitask and meet deadlines., • Eligibility for U.S. Department of Defense Secret Clearance, including U.S. Citizenship. RETLIF TESTING LABORATORIES: WHAT SETS US APART An industry leader for over 45 years, we are an independent testing laboratory that provides compliance testing and engineering services to customers in the aerospace, rail, maritime, military, defense, and medical industries - to name a few. We provide electromagnetic compatibility, radio approval, product safety, and environmental simulation testing. We pride ourselves on providing exceptional customer service. We have a loyal and long-standing customer base that appreciates our commitment to the highest quality national and international standards. Our mission is to fully address the compliance needs of our customers. As a team member at one of the USA's leading independent testing laboratories, you can expect excellent personal growth opportunities, a professional atmosphere, and comprehensive employee benefits. We are an equal opportunity employer that values each member of our team. WE WANT TO HEAR FROM YOU! Excited about the opportunity to join our team? Take the first step! Fill out our mobile 3- minute friendly application. Join us at Retlif Testing Laboratories as an Administrative Assistant -Sales, where your career aspirations can become a reality! you will get a background screening Job Posted by ApplicantPro

Job Description Options for Community Living, Inc. is committed to helping Long Island's most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. Options for Community Living, Inc. is looking for an Assistant Supervisor to join our team! An ideal candidate should meet the following requirements: • High School Diploma or the equivalent, Bachelor's degree preferred., • At least 1 year of experience working in a setting with people with mental illness., • QMHS Standard preferred., • Medical, Dental and Vision Insurance, • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly, • 403(b) retirement plan with an employer match, • Employee Assistance Program, • Tuition Assistance, • Wellness Initiatives, • Paid Training & On-the-Job Training, • Promotional Opportunities, • Mileage reimbursement, • Life Insurance The above salary range represents Options for Community Living's good faith and reasonable estimate of potential compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a salary offer, several factors may be considered as applicable (e.g., years of relevant experience, education level, language skillset, credentials, professional licensure, budget, and internal equity). Schedule: Sunday - Thursday, 9:00 AM - 5:00 PM (35 hours/week) Location: In person; based out of our Ronkonkoma location, with field visits required. Pay Type: Non-exempt Responsibilities: The Assistant Supervisor assists the Supervisor with various program and household management tasks at the Richmond site and scattered apartment sites. Provides various support services to the residents and is responsible for training and assisting residents in the activities of daily living. The Assistant Supervisor reports to the Program Supervisor. The Assistant Supervisor can perform all the duties of the Full Time Residential Counselor, in addition to carrying out the tasks listed below. • Schedule staff coverage of residence and ensure adequate staffing patterns and ratios are maintained., • Maintain and update chore lists. Assign, post, monitor, review rotation and bring discrepancies to Supervisor's attention., • Review site and grounds daily, arrange for special services as needed and process Service Requests. Conduct a monthly Physical Site Audit for all apartment sites., • Ensure vehicle maintenance is up to date. Schedule service as needed, • Provide transportation to residents as needed, • Maintain household budget and ensure that budget for household supplies, food, furniture, etc. stays within budgeted amount., • Complete timely submission of Monthly Safety Report. Maintain First Aid and Biohazard Kits., • Ensure the timely completion of all Foothold documentation for all staff. Run Mandatory Foothold reports for all staff and residents and bring outlying findings to Supervisor's attention., • Plan weekend activities and agency-wide events for residents., • Coordinate presentations, education programs, training, etc. for residents., • Coordinate training and provide on-site support to staff as needed. Ensure the New Staff Orientation Checklist is completed., • Conduct Medication Training two times a year for all staff., • Provide counseling, behavioral intervention and crisis management services as needed., • Oversee meal planning for the site and plan for shopping, staying within budget., • Ensure that medication records are properly maintained and that residents maintain an adequate supply of medication at all times., • Assist residents with maintaining their benefits., • Maintain Client Account Records and ensure they are up to date., • Advocate and attempt to resolve all outstanding accounts for the team at the beginning of month and prepare update and plan of action each month., • In the event of the Program Supervisor's absence, assume responsibilities of the Program Supervisor on an as-needed basis., • Other relevant responsibilities as assigned by management.Salary Range$41,860—$54,600 USD Incredible people doing meaningful work. People come to work at Options to help improve the overall quality of life for individuals within the community. Our welcoming workforce is dedicated to helping the most vulnerable Long Islanders reach their fullest potential.

Job DescriptionClinical Support • Carry out routine patient observations (blood pressure, pulse, temperature, height/weight/BMI) and record results accurately., • Prepare patients for examination, assist with minor procedures under supervision (e.g., wound dressings, removing sutures/clips, ECGs)., • Perform point-of-care tests/near-patient testing (e.g., urinalysis, blood glucose, cholesterol) where trained. National Association of Primary Care+1, • Undertake venepuncture and specimen collection for laboratory tests (once competent)., • Administer routine vaccinations/immunisations under authorised protocol (if trained and permitted)., • Provide health promotion and patient education (e.g., smoking cessation, weight management, chronic disease monitoring)., • Act as a chaperone when needed., • Ensure all clinical work adheres to infection-control, health & safety and Data Protection regulations. Administrative & Service Support • Update and maintain patient records and electronic health-care systems accurately., • Manage clinical stock and equipment: monitor levels, restock, perform routine safety checks. National Association of Primary Care, • Assist in audit, quality improvement projects and implementation of new protocols within the practice., • Work as part of the team to ensure effective patient flow, liaise with reception/administration regarding appointments, referrals, results., • Communicate with external services and agencies as required. Person Specification Essential • GCSEs (or equivalent) in English and Maths (or willingness to work towards)., • Previous experience in a primary care, GP or healthcare environment desirable., • Good communication and interpersonal skills; ability to engage with patients sensitively and empathetically., • Competent in using basic IT systems and electronic patient records., • Ability to work independently and as part of a multi-disciplinary team., • Good organisational skills and attention to detail. Desirable • Qualification/certificate in healthcare assistance, clinical skills or medical administration., • Training in phlebotomy, ECG, spirometry, wound care, vaccination administration., • Prior experience of health promotion/chronic disease support., • Understanding of safeguarding, confidentiality, equality & diversity in healthcare settings. Key Behaviours & Attributes • Professional, courteous, and patient-centred., • Reliable, punctual with a strong work ethic and positive attitude., • Flexible and willing to support the practice across different areas as required., • Resilient and able to adapt to changing clinical demands., • A continuous-improvement mindset: seeks to develop skills and contribute to practice improvement. Working Hours & Conditions • Typically, 37.5 hours per week (or pro-rata for part-time), Monday-Friday with occasional early/late clinics as required., • Based at the Midsuffolk practice site; some travel between sites may be required depending on demand., • Subject to enhanced DBS check and occupational health clearance., • Appraisal and development reviews annually; expectation to maintain CPD and relevant training updates. Benefits • Join a supportive, growing primary-care team with a focus on quality and patient experience., • Opportunities for professional development and training., • Annual leave, pension contribution in line with practice policy., • Staff discounts and other benefits (practice dependent).

Job DescriptionDescription: Job Summary: The Nurse Aide Instructor is responsible for providing comprehensive instruction to students enrolled in the Nurse Aide training program. This position involves teaching theoretical and practical skills required to prepare students for a career as Certified Nurse Aides (CNAs), ensuring compliance with state regulations and industry standards. The instructor will support students’ learning and professional development through lectures, hands-on demonstrations, and clinical supervision. Key Responsibilities: Teaching & Instruction: Develop and deliver engaging lesson plans covering topics such as basic patient care, infection control, safety protocols, and communication skills. Instruct students on the responsibilities and duties of a nurse aide, including ethical standards, legal issues, and workplace professionalism. Practical Skills Training: Conduct demonstrations and supervise hands-on practice in essential nursing aide skills, including patient hygiene, mobility assistance, taking vital signs, and medical documentation. Provide one-on-one support to students during lab exercises to ensure skill proficiency. Maintain classroom supplies Clinical Supervision: Supervise students during clinical rotations in approved healthcare settings, ensuring that they apply their classroom knowledge safely and effectively in real-world situations. Monitor and evaluate student performance during clinical practice, offering constructive feedback. Student Assessment and Evaluation: Administer quizzes, exams, and practical skill assessments to measure student progress. Provide regular feedback to students and maintain accurate records of attendance, grades, and certification eligibility. Monitor and record attendance, make up and grades in students SIS Complete documentation as per school policy and educational laws established by BPSS Maintain proper classroom decorum in accordance with school policy. Program Development and Compliance: Collaborate with the Director to develop and update curriculum , lesson plans, and syllabus to meet state guidelines and certification requirements. Attend faculty meeting Keep RN and teaching license up to date Professional Development: Stay current on healthcare trends, nursing best practices, and education techniques to provide students with up-to-date information and training. Requirements: Qualifications: • Active Registered Nurse (RN) license in good standing., • Minimum of 2 years of clinical experience in a healthcare setting, • Prior teaching or supervisory experience preferred, especially in a healthcare or vocational training setting., • Strong communication, organizational, and leadership skills., • Classroom, lab, and clinical environments, • Flexible hours may be required to accommodate clinical schedules.

Job Description In this Supervisor role you will assist IPRO’s Senior Director and the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, Long Term care, with oversight of surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided. Duties include but are not limited to ensuring the quantity and quality of IPRO staff work output with acceptable outcomes; working with IPRO’s designated staff to ensure correct invoicing are submitted for staff; coordinating and assisting in providing preceptor surveillance training to IPRO surveyors; participating as a member of an interdisciplinary survey team and producing written documentation and draft Statements of Deficiencies (SOD); attend meetings and other duties assigned. The position will be located at the NYS DOH lower Manhattan OR Central Islip office. Non-travel days are based at the designated office or telecommuting, if approved. QUALIFICATIONS: • Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy., • Ability to successfully work independently with minimal supervision, as well as in a team environment., • Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients., • Ability to translate collected information into a clear, concise, legal, and defensible document., • Excellent investigative and analytical skills., • Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs., • If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have a workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use., • Must have a valid driver’s license & the ability to travel to on-site facilities review assignments. EDUCATION & EXPERIENCE: • NYS Licensed, Registered Nurse, required., • A minimum of two (2) years of experience in performing utilization review, claims adjudication, medical review, fraud investigation, surveillance, or monitoring activities, OR, three (3) years of clinical or administrative experience, OR A bachelor’s degree in nursing and two (2) years of clinical or administrative experience and two (2) years of supervisory experience., • Surveyor Minimum Qualifications Test (SMQT), required. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The salary range for this position is $109,750.00- $115,996.50. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status or military status or any other category protected under applicable law.

Job DescriptionDescription: Job Summary: The LPN Clinical Instructor for the Nursing Assistant program provides hands-on clinical training to students, preparing them for careers as Certified Nursing Assistants (CNAs). This role involves supervising students during clinical rotations, teaching essential nursing skills, and ensuring students develop the competence and confidence needed to deliver patient-centered care. The Instructor works closely with students in real-world health care settings to reinforce classroom learning, emphasize safety protocols, and build a foundation of professionalism in nursing practice. Key Responsibilities: • Clinical Instruction & Supervision:, • Provide direct supervision and instruction to students during clinical rotations in health care facilities, ensuring adherence to safety and patient care standards., • Demonstrate and teach essential nursing assistant skills, including patient hygiene, feeding, vital signs monitoring, ambulation, and proper body mechanics., • Monitor student performance and provide constructive feedback to improve skills, efficiency, and patient care., • Patient Care Skills Development:, • Train students in effective communication, teamwork, and compassionate care when interacting with patients and their families., • Emphasize the importance of patient safety, privacy, and comfort, ensuring students understand infection control and emergency procedures., • Teach students how to recognize and report changes in patients 'conditions, documenting observations and following reporting protocols., • Hands-On Training & Simulation:, • Conduct simulation exercises and practice labs that enable students to apply theoretical knowledge in controlled, hands-on practice sessions., • Guide students in the proper use of medical equipment, such as blood pressure monitors, thermometers, and patient transfer aids., • Ensure students demonstrate competency in skills required for CNA certification exams, providing additional practice and review as needed., • Compliance & Safety Protocols:, • Ensure that students understand and follow OSHA, HIPAA, and other regulatory guidelines while delivering patient care., • Educate students on the proper use of personal protective equipment (PPE), infection control procedures, and facility policies to maintain a safe environment., • Monitor adherence to clinical site policies and address any breaches in protocol immediately., • Student Assessment & Progress Evaluation:, • Observe and assess student performance during clinical rotations, tracking progress in skill development, professionalism, and patient interaction., • Provide regular feedback on strengths and areas for improvement, assisting students in achieving competency and confidence., • Document student progress, maintain accurate attendance records, and prepare evaluations for the program director as required., • Certification Preparation & Exam Readiness:, • o Prepare students for CNA certification exams by ensuring mastery of all required skills, knowledge, and procedures., • Conduct mock skills exams and provide practice opportunities for students to build familiarity with the certification exam format., • Advise students on the certification application process, answering questions and offering guidance on exam logistics and requirements., • Collaboration with Faculty & Health Care Facilities:, • Maintain open communication with clinical site staff to ensure students adhere to facility expectations and deliver quality care., • Address any clinical site concerns regarding student performance and implement improvements as necessary., • Professional Development & Mentorship:, • Serve as a mentor and role model for students, demonstrating professionalism, ethical standards, and patient-centered care, • Attend faculty meetings, training sessions, and professional development workshops to stay current on best practices in nursing education. Requirements: Qualifications: • Current LPN (Licensed Practical Nurse) license in the state, with a minimum of 2 years of clinical experience in a health care setting., • Experience in long-term care, acute care, or home health care settings., • Previous teaching or clinical training experience, particularly with nursing assistant or vocational programs preferred., • Strong knowledge of nursing assistant skills, patient care protocols, and health care regulations., • Excellent communication and interpersonal skills, with the ability to engage and motivate students., • Strong clinical skills and expertise in nursing assistant procedures, • Ability to instruct, supervise, and evaluate students effectively, • Strong organizational and time-management abilities, • Knowledge of state CNA certification requirements, • Patient-centered teaching approach with a focus on safety and quality care, • Ability to collaborate with faculty and clinical partners

Job Description Park Monitors are the eyes and ears of The Adventure Park at Long Island. Your primary responsibility is to ensure the safety and well-being of Park guests, as well as providing support, assistance and guidance where needed, to create an enjoyable and memorable experience for all guests. Park Monitor responsibilities include coaching and supervising guests; executing operational tasks for the park; performing daily inspections of aerial trails, equipment, and the grounds; and facilitating problem-solving as unique and challenging situations arise. This position is supervised by the Park Manager. About Us The Adventure Park, owned and operated by Outdoor Ventures Group, promotes active enjoyment of the outdoors through adventure recreation. Our adventure parks bring together people of all ages to challenge themselves, develop their confidence and build connections with each other, the outdoors and our team. Learn more by visiting our website at myadventurepark.com. Become a leader on our team where we promote a continuous learning environment and career development opportunities. Benefits include competitive pay, paid training, complimentary climbing and other Park activities, a flexible schedule and more. Responsibilities • Complete opening and closing park procedures, including, but not limited to: Check-in and retail facilities; completion and recording of daily inspections of courses, gear and grounds; and reservation management., • Monitor climbers and axe throwers; coaching and providing feedback as necessary. This includes training and leading guests to complete check-in, briefing, harnessing, aerial trails, axe throwing, and special events., • Actively engage with guests to provide high quality, memorable outdoor experiences. Provide excellent customer service in response to identified and expressed guest needs., • Acts as the first level of response for customer complaints, course assists, and emergency situations, informing and involving the supervisor and management teams as needed. Complete necessary supporting paperwork in a timely manner., • Assist with park maintenance, grounds keeping, retail sales, and marketing as needed., • Follow and enforce Outdoor Venture Group's policies and procedures, including those related to medical and disciplinary situations, facility and equipment use, and emergencies. Ideal candidate models desired guest behaviors., • Communicate personal, staff, guest, course, and supply needs to the management team in a timely manner, in addition to regular operational updates., • The Adventure Park operates in a natural outdoor environment. You must be comfortable working at height in all seasonal weather conditions as required., • Candidates must be at least 18 years old, able to lift 50 lbs., • Climbing experience is preferred, but not required., • Previous experience providing high quality customer service is preferred., • Experience working with large groups in a professional setting is preferred., • This is an hourly position, 20-40 hours per week. Available positions can be seasonal, part time, or full time depending on operational needs and candidate availability., • High preference is given to candidates that are able to commit to the full operating season, running from March through November. Candidates that are available for the full season will be considered first for any extra winter, off-season hours that may become available., • Candidate interested in summer-only positions must be available for the full summer season, running from late June through Labor Day. Weekend and holiday availability is required, including July 4 and Labor Day., • Candidates should have a flexible schedule with both weekday and weekend availability. While the exact pay offered reflects a candidate's qualifications and experience, Park Monitors are paid at a rate of $18+ per hour depending on level. Outdoor Ventures Group offers equality of opportunity and treatment for its present and prospective employees in all phases of the employment process without regard to age, race, color, sex, national origin, disabilities, genetic predisposition or carrier stats, status as a veteran or disabled veteran, sexual orientation, marital status, ancestry or any other basis that is protected by Federal, State or local law. Employment decisions will be based on merit, qualifications and abilities. Powered by JazzHR Pk8eit0waN

Job Description Job Title: Full-Time Medical Assistant – Wound Care & Rehabilitation Locations in Brightwaters and Patchogue, NY Employment Type: Full-Time Practice: Physical Medicine and Rehabilitation of Long Island About Us: We are a thriving and patient-centered wound care and rehabilitation practice dedicated to providing high-quality, compassionate care. Our multidisciplinary team focuses on innovative treatments and collaborative care to support optimal healing and recovery for our patients. Position Overview: We are seeking a dedicated and detail-oriented Medical Assistant to join our growing team. The ideal candidate will have a genuine interest in both clinical and administrative responsibilities and a desire to grow within a dynamic medical environment. You will play a critical role in supporting our providers and ensuring a seamless experience for our patients. Key Responsibilities: • Prepare and maintain exam rooms for clinical procedures, • Assist physicians with medical and wound care procedures, including orthopedic injections and wound debridements, • Take and record patient vitals and medical history, • Perform patient intake and provide basic education on wound care and treatment plans, • Schedule patient appointments and manage follow-up communications, • Maintain and monitor office and medical inventory, ensuring all supplies are stocked and organized, • Support administrative operations and contribute to ongoing practice improvements Qualifications: • Medical Assistant certification or equivalent experience preferred, • Previous experience in wound care, orthopedics, or rehabilitation a plus, • Strong organizational skills and attention to detail, • Excellent communication and interpersonal skills, • Ability to multitask and thrive in a fast-paced environment, • Eagerness to learn and take initiative in practice operations What We Offer: • Competitive compensation, • Supportive team environment, • Opportunities for professional development and growth, • A meaningful role in a patient-focused practice To Apply: Please send your resume and a brief cover letter outlining your interest in the role to . We look forward to hearing from you!

Job Description iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building the infrastructure—both in orbit and on the ground—needed to support frequent launches and mission operations. The Role: We are seeking a Construction Project Engineer to lead and support the development of iRocket’s factory, test, and facility infrastructure. This role will play a key role enabling our production and test operations by implementing facility projects, collaborating with contractors, and coordinating with internal stakeholders. • Support all aspects of project implementation from planning through execution, • Create scopes of work, obtain competitive bids, and oversee contractor selection, • Conduct job walk-downs and interface with vendors, engineers, and internal teams, • Review technical plans, drawings, and specifications to ensure alignment with project goals, • Monitor project schedule, budget, and deliverables, • Respond to scope, schedule, or deliverable questions from stakeholders, • Manage and maintain all project documentation (RFIs, submittals, change orders, etc.), • Bachelor’s degree in Engineering, Construction Management, Architecture, or related field, • Ability to read and interpret technical drawings, plans, and specifications, • Experience in facilities, infrastructure, or industrial construction in aerospace or high-reliability sectors, • Strong computer and software skills (project scheduling, documentation, collaboration tools), • Excellent verbal and written communication skills with internal teams, vendors, and contractors, • Aptitude for problem-solving, balancing scope, cost, and schedule Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job DescriptionSalary: $50 per hour Catholic Charities of Long Island models the love of Jesus by offering dignified and compassionate care to poor and vulnerable neighbors of every faith and background. In-person service at more than 50 sites throughout Nassau and Suffolk counties is inspired by the Gospel call affirming the sacredness of every human life. CCLI is looking for an On Call Registered Nurse with a generous heart to work at Talbot House, a residential withdrawal and stabilization center licensed by the New York State Office of Addiction Services and Supports (OASAS). We are seeking those with a desire to contribute to the well-being of others to carry out our mission on Long Island. By joining our team, you will share in the joy of providing care with dignity and life with hope. Responsibilities: • Assess clients during telephone screening, at the time of admission, and as needed to identify and address health problems and unmet client care needs;, • Monitor and care for clients condition, advise treatment team of any significant changes or treatment issues and provide input for treatment and discharge planning;, • Ensure compliance with medication procedures;, • Interact extensively with clients in various stages of recovery, helping them to acclimate to program activities and procedures;, • Provide general education and support in areas of treatment and health maintenance;, • Collaborate with medical and clinical staff, and liaise with emergency and/or hospital personnel as needed;, • Provide documentation in an electronic medical records system. Qualifications: • Current New York State licensure in Registered Professional Nursing;, • Nursing experience in behavioral healthcare settings a strong plus;, • Demonstrated ability to work collaboratively as part of an interdisciplinary treatment team;, • Strong listening skills necessary to provide trauma-informed, client-centered care;, • PC proficiency required. Experience with electronic medical records data entry preferred. Schedule: On Call: 1 4 shifts per month - 12.5 hours per shift. 7 PM - 7:30 AM or 7 AM - 7:30 PM Flexible schedule available. Rate of Pay: $50.00 per hour This rate of pay serves as a good faith estimate. Actual pay is based on a number of factors which may include a candidates qualifications, skills, competencies, experience and work location. The salary range or rate listed does not include any differential pay or other forms of compensation which may be applicable to this position.

Job DescriptionProject Manager at P.J. Fitzpatrick Are you ready to take the next step in your career as a Project Manager with one of the most respected home improvement companies in the Delaware Valley? P.J. Fitzpatrick has been a leader in the industry since 1980, renowned for our commitment to quality and customer satisfaction. Our Project Managers play a crucial role in ensuring that our projects run smoothly and that our customers' expectations are exceeded. Key Responsibilities: • Review job packets to ensure all necessary information is complete., • Conduct accurate measurements for installations., • Monitor production time against the sales contracts, addressing any discrepancies with the Sales and Production Managers., • Confirm material orders with clients and oversee change orders., • Coordinate with the Purchasing Agent for timely material delivery., • Manage the procurement of necessary permits for project installation., • Ensure all customer satisfaction checklists are completed post-installation., • Guarantee final payments are collected and address any outstanding punch list items. #PJFITZ2025 Requirements Requirements for Applicants: Performance Requirements: • A minimum of 3 years of relevant experience in roofing, siding, windows, or door installation., • Strong verbal and written communication skills., • Comfortable using computer systems and mobile devices for project management., • Able to lift and carry equipment such as ladders and measuring tools. Benefits: • At P.J. Fitzpatrick, we believe in offering our employees competitive pay and an excellent benefits package. Our list of benefits includes:, • PTO, and the day off on your birthday!, • Take home company vehicle with gas card and EZ Pass (you don't pay for gas or tolls!), • Overtime, • Medical, Dental, Vision and Basic Life Insurance, • 401k with Company Match, • Performance Incentives, • Career advancement opportunities, • 6 paid company holidays!

Job Description iRocket is reshaping access to space through reusable, autonomous small launch vehicles and we’re looking for a Social Media & Marketing Specialist to help share that mission with the world. This role combines creativity, storytelling, and strategic communication. You’ll build iRocket’s digital presence, engage our growing community, and showcase our innovations to partners, investors, and the public. The Role • Develop and execute a social media content strategy across LinkedIn, X (Twitter), Instagram, and other channels, • Create engaging written, graphic, and video content that highlights company milestones, culture, and technology, • Manage the company website and ensure consistent brand tone and visual identity, • Track engagement analytics and report performance metrics to leadership, • Support marketing campaigns, press releases, events, and investor communications, • Collaborate with internal teams (engineering, HR, BD) to generate authentic, high-impact stories, • Monitor industry trends, news, and community engagement opportunities, • Bachelor’s degree in Marketing, Communications, Journalism, or related field, • 2–4 years of experience in marketing or social media management (aerospace, tech, or startup experience preferred), • Strong writing, editing, and storytelling skills; ability to communicate technical topics clearly, • Familiarity with content creation tools (Canva, Adobe Creative Suite, etc.) and social media analytics platforms, • Proactive, creative, and detail-oriented mindset, • Passion for space, technology, and innovation, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job Description Director, Patient Contact Center A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years. Position Summary: The Director of Patient Call Center is responsible for the strategic leadership, operational performance, and continuous improvement of a high-volume, multi-channel patient contact center supporting a Physician Practice Management (PPM) organization serving approximately one million patients. This leader oversees domestic and offshore call center operations, leveraging technologies including AI-enabled patient engagement tools, workforce optimization platforms, automation, CRM systems, omnichannel communications, and analytics-driven performance management. The Director ensures an exceptional patient experience, operational efficiency, regulatory compliance, and scalable growth while supporting organizational goals related to patient access, retention, quality, and value-based care performance. Key Responsibilities Strategic Leadership • Develop and execute the enterprise patient contact center strategy aligned with organizational growth, access, and patient experience goals., • Lead a large-scale, multi-site patient engagement operation utilizing domestic and offshore staffing models., • Build scalable operational frameworks capable of supporting a patient population exceeding one million lives., • Partner with executive leadership on digital transformation initiatives, automation strategy, and patient access optimization., • Drive innovation through implementation of AI-enabled solutions including:, • Conversational AI/chatbots, • Intelligent call routing, • Speech analytics, • Predictive staffing, • Self-service patient engagement tools, • Real-time quality monitoring Essential Duties and Responsibilities • Develop, implement, and continuously improve contact center policies, procedures, workflows, and service standards., • Establish and monitor key performance indicators (KPIs), service level agreements (SLAs), and operational metrics including quality, productivity, patient satisfaction, response times, abandonment rates, and scheduling accuracy., • Analyze operational and performance data to identify trends, gaps, root causes, and opportunities for improvement., • Lead workforce management strategies to ensure appropriate staffing levels and achievement of departmental goals related to quality, efficiency, and patient experience., • Partner with leadership teams to implement initiatives that improve patient access, scheduling efficiency, and overall service delivery., • Design and oversee quality assurance and training programs for new and existing team members in collaboration with Corporate Training and People Operations., • Monitor ongoing departmental performance against established targets and implement corrective action plans as needed., • Evaluate and recommend enhancements to contact center technologies, systems, workflows, and reporting capabilities to improve operational performance and patient retention., • Serve as a liaison between the Patient Contact Center and other operational departments to ensure alignment and continuity of care and service., • Ensure compliance with all applicable healthcare regulations, privacy standards, and organizational policies, including HIPAA requirements., • Support organizational initiatives, special projects, and other duties as assigned. Required Qualifications • Bachelor’s degree in healthcare administration, Business Administration, Communications, or a related field preferred. Equivalent combination of education and relevant experience may be considered., • Minimum of five (5) years of progressive leadership experience in contact center management, patient access, healthcare customer service, or related operations., • Demonstrated experience leading high-volume, multi-channel contact center operations., • Strong knowledge of workforce management practices, call center technologies, quality assurance methodologies, and performance analytics., • Experience developing and implementing operational strategies that improve patient satisfaction, employee engagement, and service efficiency., • Proven ability to analyze data, identify operational challenges, and implement process improvement initiatives., • Excellent leadership, organizational, problem-solving, and decision-making skills., • Strong verbal, written, and interpersonal communication skills., • Ability to manage multiple priorities and thrive in a fast-paced, metrics-driven environment., • Advanced proficiency in Microsoft Office 365 applications including Excel, Word, PowerPoint, Outlook, and reporting tools., • Experience with electronic health records (EHR), patient scheduling systems, and contact center platforms preferred. Preferred Competencies • Patient-centered and service-oriented leadership approach., • Strong analytical and strategic thinking capabilities., • Ability to build collaborative relationships across departments and organizational levels., • High degree of professionalism, integrity, accountability, and adaptability., • Commitment to continuous improvement and operational excellence. Salary Range: • $130,000 to $150,000/annually commensurate with experience Benefits: We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits: • Medical/Dental/Vision Insurance, • Prescription Drug Coverage, • Company Paid Term Life Insurance & Long-Term Disability, • Supplemental Insurance Benefits, • Employee Assistance Program (EAP), • Retirement Plan - 401(k), • Paid Time Off (PTO), • Paid Holidays, • Career Development Programs, • All benefits are subject to eligibility requirements. Equal Employment Opportunity Statement: SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at #SMD123