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Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. The Courier is responsible for the timely and secure transportation of documents, materials, and individuals between Nassau County Office of Mental Health, Chemical Dependency and Developmental Disabilities Services (NCOMHCDDDS) and Nassau County mental health programs. In addition to courier responsibilities, the position utilizes personal lived experience and Peer Specialist training to provide support and encouragement to individuals in their recovery from mental health challenges. Courier duties may extend throughout the agency as needed, including the transportation of clients, paperwork, supplies, and other items to support agency-wide operations. Essential Duties and Responsibilities • Conduct documentation as required., • Complete training as required., • Perform other duties as requested., • Responsible for the commuting of written materials, packages, booklets, etc. from agency to agency and department to department within the agency, some of which is of a confidential nature., • Communicates and organizes pick-ups from agency designees with regard to courier materials and duties., • Transports clients to and from appointments., • Flexibility to respond to the changes and additions to courier activities., • Reports on whereabouts to supervisor., • Stays in contact with supervisor throughout the day.Requirements: Education: High School degree required. Bachelors Degree / Masters Degree preferred. Experience • Clean NY State Driver’s License required, Must be a safe driver, • Lived experience with trauma and recovery preferred., • Prior mental health experience a plus. Skills/ Ability • Clean NYS Driver’s License, must have own transportation., • Microsoft Word, Outlook, Internet, Data entry. Must have home computer and internet access., • Must have own cell phone. Strong verbal and written communication skills required.

Job DescriptionWHO WE ARE Crunch Fitness is a rapidly expanding fitness brand with over 500 franchised and corporate-owned gyms across the United States and internationally. Rated as the #1 Fitness Franchise by Entrepreneur in 2024 and 2025, our unfiltered philosophy of "No Judgments" drives us to create a gym and community for all. We believe in making serious fitness fun by fusing exercise with entertainment and innovation. Experience the unique opportunity to be part of our high-growth team, where professional development and advancement are plentiful. Together, we are redefining the fitness industry. YOUR IMPACT As a Personal Trainer at Crunch, you will be responsible for delivering personalized fitness programs, fostering a motivating environment, and supporting members in achieving their health and fitness goals. You will serve as a fitness expert and mentor, promoting safe and effective exercises while upholding the standards and values of the Crunch brand. Personal Trainer Responsibilities: • Cultivate and retain a consistent client base through personalized support and engagement, • Maintain an organized and up-to-date schedule, coordinating client sessions, meetings, and availability using internal scheduling tools, • Drive sales of personal training packages through proactive outreach via phone, email, and in-person interactions, • Conduct fitness assessments to understand clients' goals, health status, and fitness levels., • Develop personalized and effective workout programs tailored to individual needs., • Instruct and demonstrate proper exercise techniques to ensure clients perform activities safely and effectively., • Motivate and inspire clients to achieve their fitness goals through positive reinforcement and support., • Monitor clients' progress, adjust programs as needed, and provide ongoing feedback., • Stay updated on fitness trends, industry developments, and new training techniques., • Maintain a clean and organized workout environment, ensuring equipment is properly organized., • Assist in promoting Crunch Fitness programs and challenges to encourage member participation., • Uphold Crunch Fitness standards of customer service and professionalism through the 4 Pillars., • Follow all policies and procedures in the Employee Handbook., • Obtain and/or maintain all mandatory education certifications.QUALIFICATIONS, • Current CPR certification., • NCCA Accredited primary Personal Trainer Certification (a newly hired Personal Trainer may have 60 days from the date of hire to complete and provide)., • A degree in a related field is preferred but not required (Exercise Science, Kinesiology, Sports Medicine, Physical Education, Nutrition, Fitness Specialist, etc.). A degree would be accepted in lieu of a primary Personal Trainer Certification., • Personal Trainer experience preferred but not required., • Ability to work independently and as part of a team., • Excellent communication and interpersonal skills., • Baseline Computer Skills Required for managing email, business tools, and timecard review., • Enthusiastic and positive attitude., • Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, prolonged standing, and walking. Must be able to frequently lift and/or move up to 50 pounds.BENEFITS At Crunch, were more than just a gym were a community built to empower both our members and our team. Heres what you can expect as a Personal Trainer with Crunch- Professional Perks: • Access to top-tier facilities, including cutting-edge cardio machines, premier strength equipment, and functional training areas., • Industry-leading compensation plan for Personal Trainers including bonuses and commissions., • Clear pathways for personal trainer career growth and advancement within the organization., • Complimentary Crunch gym membership to support your personal fitness goals., • Flexible scheduling to promote a healthy work-life balance.Continued Support & Development:, • Ongoing Tuition Reimbursement Program to support your professional development., • Complimentary CPR/AED re-certification., • Free certifications and continuing education units (CEUs)., • Exclusive discounts on professional certifications, supplements, and athletic wear., • Monthly cell phone stipend to keep you connected., • Frequent contests with cash prizes, educational opportunities, and unique experiences.Financial & Lifestyle Benefits:, • 401(k) retirement savings plan (eligibility requirements apply)., • Commuter benefits to help offset travel costs., • Employee Assistance Program for personal and professional support.Full-Time Employee Benefits:, • Comprehensive medical, dental, and vision insurance coverage.Personal Trainer Compensation: Hourly pay up to $67/hour plus Bonuses/Commissions. This is a performance-based position with income potential upwards to $100k. Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law or ordinance or regulation. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, and not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Crunch will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About NYC Health + Hospitals Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons. Duties and Responsibilities 1. Validates the completeness, accuracy, and specificity of code assignments for inpatient, outpatient, and ambulatory surgery records in accordance with established coding guidelines. Ensures that all documented diagnoses and procedures are properly coded., 2. Validates the accuracy of DRG assignment., 3. Validates the accuracy of additional information abstracted from the clinical record., 4. Monitors denials and appeals. Performs DRG denial reviews for appropriate parties. Ensures that denials are responded to in a timely manner; submits monthly reports., 5. Monitors data integrity and accuracy; makes necessary data corrections and entry. Performs chart review to determine data quality., 6. Identifies and reports on cases with documentation inadequacies, inconsistencies, and other issues with opportunities for improvement. Evaluates root causes and proposes corrective action for same., 7. Generates physician queries as needed in order to obtain clarification of medical record documentation. Validates that physicians have been queried according to established procedure., 8. Confers with coding specialists and oversees and evaluates work performance. Provides ongoing and specific feedback to coding staff and management team regarding review findings., 9. Provides education and training to new and existing health information management staff., 10. Instructs physicians, nurses, health information management staff, and other appropriate personnel regarding documentation requirements as related to coding., 11. Works with other departments to ensure that accurate reporting and reimbursement are facilitated., 12. Assigns codes for diagnoses and procedures according to the current classification system for inpatient, outpatient, and ambulatory surgery records and in accordance with established coding guidelines., 13. Performs concurrent and retrospective clinical documentation review and provides data when necessary., 14. Reviews and analyzes clinical records for compliance with appropriate regulatory requirements., 15. Effectively utilizes computer applications and other coding and abstracting software and hardware as necessary., 16. Performs other related duties as assigned or directed. Shift 8:00 A.M – 4:00 P.M and weekends Minimum Qualifications 1. Possession of a Registered Health Information Administrator (RHIA) credential from AHIMA and two (2) years of satisfactory experience in coding and abstracting medical records in a recognized hospital or health care organization, of which one (1) year has been in a supervisory and/or administrative capacity; or, 2. Possession of a Registered Health Information Technician (RHIT) credential from AHIMA and four (4) years of satisfactory experience in coding and abstracting medical records in a recognized hospital or health care organization, of which two (2) years have been in a supervisory and/or administrative capacity; or, 3. Possession of a valid certificate as a Certified Coding Specialist (CCS) from AHIMA and six (6) years of satisfactory experience in coding and abstracting medical records in a recognized hospital or health care organization, of which three (3) years have been in a supervisory and/or administrative capacity; or, 4. A satisfactory equivalent of education and experience. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for Employment Service Coordinator for one of our Mental Health Outpatient programs located in Jamaica (Queens), NY. Salary: $42,000 annually, $23.07/hr., Full-Time Position Summary The Employment Service Coordinator provides employment-related services to participants in the PROS program to help them identify, clarify and achieve their work goals in the community. Essential Functions • Manage an assigned caseload of participants., • Complete all necessary paperwork, statistics and correspondence as required by agency and regulatory guidelines., • Conduct assessments of individuals who express an interest in employment goals., • Assist individuals in developing employment goals., • Develop and implement intervention techniques for successful employment outcomes., • Provide individual and group services based on service and skill level., • Participate in staff trainings and development., • Monitor and maintain participant chart and electronic health record., • Maintain monthly communication with community-based agencies and consumer’s identified network and providers., • Address ADL skills specific to employment., • Assist individuals in locating jobs or placements., • Provide support and assistance in the job application process., • Provide job placement and systematic job development., • Provide job coaching and negotiation with prospective employers and placements., • Refer individuals to the Financial Specialist for Benefit Counseling., • Complete NYESS clearance and data entry., • Assist individuals to establish positive workplace relationships, including interactions with supervisors and co-workers., • Demonstrate and conduct work off-site and in the community with participants and employers at least 50% of the time., • Assist individuals to identify reasonable accommodations necessary to manage symptoms that may emerge at work or at volunteer placement., • Be able to sit or stand as needed, with or without reasonable accommodation., • Be able to travel independently by public transportation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license preferred., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities Employment Service Coordinator : Master’s Degree in related field or CASAC, Bachelor’s degree or Associate’s degree with one (1) years’ experience in a mental health setting or High School Diploma with two (2) years’ experience in a mental health setting. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for Case Managers for our mental health residential programs, located in Queens Village (Queens County), NY. Salary: $47,320 annually, $26/hr., Full-Time Valid Driver License Required Position Summary The Case Manager coordinates and monitors the assessment, treatment planning and care coordination for each resident on their caseload. The Case Manager serves as an advocate and intermediary for and on behalf of residents’ rights. Case Management staff will work in partnership with our residents to establish goals, find appropriate supports and access independent community housing. Essential Functions • Assist residents in developing the skills, direction and motivation necessary to graduate to more independent housing settings., • Assist residents to develop life skills in the direction of maximum autonomy., • Assist residents to link up with community resources, such as employment, day programs, vocational rehabilitation services and health care services., • Insure that residents receive periodic medical and dental attention., • Maintain contact with: (1) TSINY Financial Specialist and follow up on related benefit matters, (2) all related treatment providers to insure integrated care between the residential program and other services., • Meet on a regular basis with interdisciplinary team for assessment and information on resident., • Facilitate skill development classes., • Develop person-centered Service Plans., • Work with counselors to monitor the implementation of Service Plan goals and evaluate progress., • Visit hospitalized clients., • Monitor medication., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with, • Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities Bachelor’s degree or Associate’s degree plus one years' experience or High School diploma plus two years’ experience in mental health setting. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment, such as telephones, copiers, fax machines, printers, PCs., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action., • be able to effectively present information and respond to questions from groups of managers and residents. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description Incident Coordinator Eihab Human Services Title: Incident Coordinator Reports: Director of Quality Assurance Location: Main Office Position Summary: Oversee practices to ensure that procedures enforce programs and service departments to comply with the requirements as it pertains to New York. • Ensuring that administrative responsibilities pertaining to incident classification, reporting, central state systems and committee reviewing procedures are according to policy and OPWDD regulations., • Ensuring that all incidents are reported to require state offices and notifications., • Ensuring that all updated regulations pertaining to incidents are applicable and officially relayed to employees., • Ensure all incidents are reported, managed and reviewed according to New York State regulations., • Investigate and/or oversee investigations to ensure they are conducted according to regulations, that they are conducted thoroughly and with integrity., • Oversee and foster that the incident management process fosters the reporting, investigating, reviewing, correcting, and/or monitoring certain events or situations are to enhance the quality of care provided to persons with developmental disabilities, to protect them (to the extent possible) from harm, and to ensure that such persons are free from abuse and neglect., • Administrate the monthly review Incident Review requirements for New York, • Monitor incident corrective measures to minimize the potential for recurrence of the same or similar events or situations., • Enforce prompt reporting of the incidents, events and situations to ensure that immediate steps are taken to protect persons receiving services from being exposed to the same or similar risk., • Ensure the reporting of certain events, situations and incidents are in an orderly and uniform manner facilitates in order to identify trends, whether within a facility or class of facilities, by one or more agencies, or on a statewide basis, which ultimately allows for the development and implementation of preventive strategies., • Complete annual trend reports for NY., • Maintain and oversee incident reporting records are secured, safe and maintained in an organized manner., • Ensure that all required incident review minutes’ documentation is maintained and completed according to state regulation., • Liaison between the Quality Assurance Specialist and administration as it relates to incident managing compliance., • Ensure that all relevant employees and departments are aware of incident management practices for adequate implementation,, • Ensure all incidents are classified correctly according to respective NY regulations., • Ensure the agency implemented the policies and procedures that are in conformance with OPWDD 624/625 regulations to address (i) reporting, recording, investigation, review, and monitoring of reportable incidents and notable occurrences; (ii) identification of reporting responsibilities of employees, interns, volunteers, consultants, contractors, and family care providers., • Advise employees related to incident reporting and management according to state regulations and agency policy., • Generate quarterly trends incident reports for both state- reportable and state-non reportable incidents., • Prepare Incident Reports which include the description of the incident, the investigation process and findings, the outcome, and recommendations for improvement. Submit reports to designated internal and external parties., • Routinely check/monitor the IRMA/WSIR database to ensure proper closure of incidents, complete and properly labeled packet submissions while also ensuring these databases are up to date per regulatory requirements., • Ensuring data entry is completed in the IRMA database per regulatory requirement., • Routinely check/monitor the incident email and address/respond accordingly to any inquiries within a timely manner., • Being on-call for any incident purposes and ensure all regulatory state requirements related to incidents are followed and adhered to., • Ensure IRC committee meetings are scheduled and are conducted per state regulation and agency policy., • Completing monthly IRC meeting minutes until closure for incidents and ensuring these minutes are entered and up to date in the IRMA database. Essential Responsibilities: Qualifications: Possesses a Bachelor's Degree from an accredited program and or at least a minimum of 6 years of related work experience. A Master's degree in a related field may be substituted for 2 of required experience. While performing the duties of this job, the employee will be required to sit, perform repetitive physical and mental activities, have face-to-face and telephone contact with individuals or teams, have telephone conversations, write letters and memos, use electronic mail, meet strict deadlines, work with others in a group or team, and work with external customers or the public. Job tasks are performed in close physical proximity to other people. The employee must occasionally lift and/or move up to 25 pounds, Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job DescriptionPosition Summary: We are seeking a detail-oriented and compassionate Medical Biller/Prior Authorization Specialist to support our outpatient psychiatric practice. This dual role involves coordinating medication pre-authorizations, and supporting billing and administrative tasks. Ideal for someone experienced in behavioral health settings who thrives in a fast-paced, patient-focused environment. Key Responsibilities: Medication Prior Authorizations: Coordinate prior authorization requests for psychiatric medications with insurance companies. Follow up with insurance providers to track status and obtain approvals. Collaborate with prescribers and pharmacies to ensure timely medication access. Maintain accurate records of all authorization processes and outcomes. Billing: Help resolve billing issues and enter charges to patient accounts as needed. Provide support with patient billing questions and statements. Administrative Support: Maintain confidentiality and uphold HIPAA regulations at all times. Support the billing department and clinicians with ad-hoc tasks as assigned. Qualifications: Experience: Minimum 3 years in medical billing, prior authorizations, or related roles (psychiatry or behavioral health preferred). Knowledge: Familiarity with insurance processes, psychiatric medications, and electronic medical records (EMRs). Skills: Excellent communication, attention to detail, organizational skills, and ability to work independently. Tech: Experience with EMR systems (e.g., Office Ally, Dr Chrono, etc.), Microsoft Office or GSuite. Preferred: Knowledge of mental health medications and terminology. Experience working in a remote or hybrid setting. This is a remote position.

Job Description RiseWell Community Services is seeking a Full-time Peer Specialist to join the Barbara Faron Residence Supportive Housing Program in Far Rockaway, NY. As a Peer Specialist, you will provide direct services and peer support with a focus on recovery in a community based, multi-disciplinary team for adults with Severe Mental Illness and Substance Abuse. The world does not run out of people to help…and we need people like YOU to help us make a positive change in the community! QUALIFICATIONS: Lived experience relevant to client population. Current NYS license as a Peer Specialist and/or Youth Peer Advocate. A valid and clean NY State driver license. Minimum 1 years of experience in a treatment or rehabilitation setting. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. About Us: RiseWell Community Services (RiseWell) is a multi-service, community-based social wellness agency and is a major provider of health and wellness, senior & children’s services, housing, and support services in Suffolk, Nassau, Queens, Brooklyn, Bronx and Manhattan. Originally comprised of an alliance of family advocacy groups, RiseWell Community Services was incorporated as a not-for-profit in 1972. For fifty years, RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children. Since 1977, RiseWell’s mission has been to engage people with disabilities in community service and provide a wide range of programs including care coordination, housing, clinical treatment, employment, peer advocacy, and other rehabilitative services. One of RiseWell’s main goals is to improve the lives of people with disabilities and their families through education, information and referral services, legislative action and program development.

Job DescriptionSalary: $90,000-$100,000 Program Director Summary: The Program Director is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Program Director is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description Transitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY is looking for a Part-Time Case Manager for one of our mental health residential programs located in Bellerose (Queens), NY. Salary: $26/hr., Part-Time Valid Driver License Required Position Summary The Case Manager coordinates and monitors the assessment, treatment planning and care coordination for each resident on their caseload. The Case Manager serves as an advocate and intermediary for and on behalf of residents’ rights. Case Management staff will work in partnership with our residents to establish goals, find appropriate supports and access independent community housing. Essential Functions • Assist residents in developing the skills, direction and motivation necessary to graduate to more independent housing settings., • Assist residents to develop life skills in the direction of maximum autonomy., • Assist residents to link up with community resources, such as employment, day programs, vocational rehabilitation services and health care services., • Insure that residents receive periodic medical and dental attention., • Maintain contact with: (1) TSINY Financial Specialist and follow up on related benefit matters, (2) all related treatment providers to insure integrated care between the residential program and other services., • Meet on a regular basis with interdisciplinary team for assessment and information on resident., • Facilitate skill development classes., • Develop person-centered Service Plans., • Work with counselors to monitor the implementation of Service Plan goals and evaluate progress., • Visit hospitalized clients., • Monitor medication., • Provide crisis management when required., • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with, • Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities Bachelor’s degree or Associate’s degree plus one years' experience or High School diploma plus two years’ experience in mental health setting. The ideal candidate will: • be detail oriented., • be able to work independently and take initiative., • have the ability to multi-task and meet deadlines., • possess effective oral and written communication skills., • have the ability to interact effectively with all levels of employee, as well as external contacts., • be able to handle confidential and sensitive information., • be proficient with basic office equipment, such as telephones, copiers, fax machines, printers, PCs., • be able to work effectively using program management and other tools on a personal computer for long periods of time., • possess ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals., • be able to write routine reports and correspondence., • be able to define problems, collect data, establish facts, draw valid conclusions and evaluate alternative courses of action., • be able to effectively present information and respond to questions from groups of managers and residents. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job DescriptionTransitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for a Peer Advocate Specialist for our Empowerment Center located in Jamaica (Queens), NY. Position Salary: $20.50 / hour, Part-Time Must have lived experience with mental health services. Position Summary Provide support, encouragement and assistance to mental health consumers. Promote those activities that foster recovery and empowerment by sharing their personal experiences, when appropriate, modeling self-help and wellness activities. Applicant required to have personal lived experience with the mental health system. Essential Functions • Peer counseling, • Mental health education, • Information workshops, • Advocacy training, • Entitlement workshops, • Housing-related services, • Homeless outreach, • Consumer rights education, • Conflict resolution, • Substance abuse counseling, • Cultural sensitivity training, • Consumer governance/technical assistance, • Self-help services, • ADL training, • Voter education/political action, • Interpersonal skill development, • Social network development, • Telephone outreach, • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file, • documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities High School diploma or a combination of education and relevant experience to total four years and graduate of a Peer Advocate training program. Applicant required to have personal lived experience with the mental health system. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • NYCPS-P Certification Preferred Other Qualifications • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a Peer Specialist. Peer Specialist utilizes personal experience and respite training to provide peer support and companionship for guests. The Peer Specialists manifest, in their presence and actions, a vision of hope, resilience, opportunity, and wellness. Goals include lessening/alleviating emotional distress and crises, lessening use of emergency rooms and hospitals, and increasing personal growth with positive life choices. Essential Duties & Responsibilities • Provide supportive companionship for guests throughout their visit to house (interview, intake, arrival, stay and departure)., • Share personal recovery to encourage hope, wellness, personal growth and recovery., • Model and support the belief that individuals can and will do better., • Utilize effective engagement skills to connect, use mutually shared insights to encourage problem solving and utilization of tools that will assist in lessening or alleviating current and future crisis., • Non-judgmental active listening designed to meet individual “where they are at”., • Help maintain a clean, safe, and secure environment. Some cleaning may be involved., • Provide telephone support to peers in the community though our Consumer Phone Link Program as needed., • Facilitate self-help, support groups., • Keep accurate and timely records., • Work cooperatively with respite team., • Maintains client confidentiality.Requirements: Education & Experience: • Lived, experience and willingness to utilize personal experience to assist others in recovery., • High School Diploma, • Six months to one year current or recent employment., • Six months to one year part time or full time experience in delivery of direct services to mental health consumer/survivors (volunteer or paid), preferred., • Three months first hand experience in self-help or peer directed services and/or peer support groups, preferred., • NYCPS-P Certification Preferred Other Qualifications • Good oral and written communication skills., • Completion of Wellness Recovery Action Plan (WRAP) training preferred., • Basic knowledge of community support services/resources/mental health service delivery system, preferred., • Knowledge of consumer/survivor/ex-patient movement and peer run or peer driven services that incorporate recovery based philosophies., • Ability to relate to both other survivors of mental illness and psychiatric diagnosis and mental health professionals., • Honesty, respect for diversity, high personal standards, professional demeanor, language and behaviors reflecting such values., • Commitment to the possibility of recovery for all individuals diagnosed with psychiatric illness., • Emotional resilience to cope with strong emotions on an on-going basis., • Valid and “clean” New York State Driver’s License, preferred.

Job Description Classification: Non-Exempt Reports to: Team Leader and Director of Social Services Location: Queens, NY Status & Hours: Full-time, five days a week. The schedule may include a weekend day and/or weekend shift. The schedule will be discussed during the interview process and upon hire. Flexible hours are required. Who We Are Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was recognized as a Top 2025 Workplace by City & State New York. About the Role The Shelter Entitlement and Employment Specialist provides comprehensive benefits and employment support to residents of Laurell, Lantern's men's shelter in Ozone Park, Queens. This role focuses on assessing resident needs, securing and maintaining government benefits, and promoting vocational training and employment as pathways to housing stability and independence. The ideal candidate is resourceful, knowledgeable in entitlement programs and workforce development, and committed to empowering residents to achieve self-sufficiency. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Conduct comprehensive entitlement assessments to identify all applicable federal, state, and city benefits available to shelter residents., • Assist residents in applying for, obtaining, and maintaining government benefits, including Public Assistance, Medicaid, food stamps, and Social Security., • Support residents in securing required identification documents, including Social Security cards and birth certificates., • Accompany residents to government and city agencies, including the Social Security Administration, HRA, and Medicaid offices, as needed., • Process appeals, advocate on behalf of residents, and pursue available legal channels to obtain benefits for those who have been denied., • Develop and facilitate training workshops for residents and staff on federal and New York City benefit regulations and laws., • Provide individualized and group-based job readiness instruction, including resume writing, interview preparation, and online application skills., • Assist residents in accessing formal education and vocational training opportunities, including TASC preparation, college enrollment, and technical training programs., • Provide job development and placement support, including job search assistance, benefits counseling, and employer advocacy., • Educate residents on job retention strategies, workplace accommodation rights, disclosure considerations, and the impact of earned income on benefits., • Coordinate with case managers and interdisciplinary team members to align services and support residents in achieving their education, employment, and housing goals., • Maintain accurate and confidential resident records in compliance with documentation standards., • Complete reports and other administrative tasks as directed by the Supervisor., • Perform other job-related duties as assigned. Required Education and Experience: • High school diploma or equivalent required; Bachelor's degree in a related field preferred., • Minimum of two (2) year of experience providing entitlement, employment, or workforce development services., • Experience working with individuals impacted by homelessness, mental illness, or substance use required., • Knowledge of federal and New York City benefit programs, including Public Assistance, Medicaid, SNAP, and Social Security., • Strong organizational skills and ability to manage a diverse caseload., • Ability to work independently and as part of an interdisciplinary team., • Ability to work under pressure, including in crisis situations., • Bilingual (English/Spanish) preferred. Work Environment: This position operates in a homeless shelter in Queens, and works with individuals who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic health conditions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners, and is committed to building inclusive, vibrant, and just communities.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client-centric service model of Simply Excellent Hearing Care. Meets minimum NPS score of 75. Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation. Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits. Perform routine follow-ups, clean and checks and hearing aid repairs. Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories. Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives. Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter. Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients. Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology. Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact. REQUIREMENTS: Experience in a similar Audiology or Hearing Aid Specialist role. Active state license in Audiology and/or hearing aid dispensing. 1-5 years of experience preferred. Ability to pay close attention to detail with a high degree of accuracy. Basic or advanced written communication skills. Experience interacting with customers/clients. Ability to communicate detailed or technical information clearly, accurately and concisely. Ability to work quickly, accurately and independently in a fast paced environment. A PLACE TO GROW YOUR CAREER: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. You will benefit from: A structure of field support for your hearing center A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning & licensing reimbursement Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager Paid externships and a Hearing Instrument Specialist Trainee program THE SUPPORT OF A LEADER IN HEARING HEALTH: HearUSA accepts the most insurance plans in the industry, has extensive network coverage, advanced online services, and pioneering technology. We draw on the expertise and hearing care services of more than 360 hearing centers across the U.S. HearUSA is also part of the WS Audiology (WSA) family, a global leader with over 11,000 employees in 125 markets and 2 global headquarters. AS A LEADER WE CAN OFFER: Monthly Commissions CEUs & State Licensure Renewals for HCPs Defined Career Paths Sponsorship & Preceptor Opportunities President’s Club Incentives Employee Referral Program LIFESTYLE & BENEFITS: Comprehensive Benefits Package Paid Holidays & PTO Policy 401k Matching Program Tuition Reimbursement Employee, Family & Friends Hearing Aid Discount Program Service Days & Diversity, Equity & Inclusion Initiatives Salary: $55,000 - $75,000 The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Pediatric Neurologists (5 Pediatric Epileptologists, 2 Neuromuscular Specialists, 1 Headache Specialist, 1 Neuro-Immunologist, 1 Behavioral Neurologist, 1 Neuro-Oncologist, and 1 General Child Neurologist), 8 NPs (1 Pediatric Psychiatric Nurse Practitioner and 1 Pediatric Mental Health Nurse Practit

Job DescriptionDescription: Mental Health Association of Nassau County (MHANC) is a not-for-profit membership organization dedicated to improving mental health in our community through advocacy, education, program development, and the delivery of direct services. Our organization is looking for a motivated individual with a calling to help adults with mental illness by becoming a CORE Peer Specialist. Community Oriented Recovery and Empowerment (CORE) services is a program serving individuals living with severe and persistent mental illness. This program serves Medicaid HARP enrollees and works to assist individuals in reaching their recovery goals. Services provided include Psychosocial Rehabilitation, which incorporates education and employment goals, and Peer Support. There is an extensive and broad range of services that include but are not limited to the improvement of daily living skills, managing finances, obtaining or improving safe and affordable housing, furthering one’s education, obtaining employment, achieving personal recovery and/or resilience, improving family and interpersonal relationships, preventing social isolation, connecting with effective and comprehensive behavioral health and primary care, and full community integration. The CORE Services Certified Peer Specialist is responsible for delivering Peer Support as well as the other direct care services offered within the CORE program. The CORE Services Certified Peer Specialist is responsible for ensuring members receive person-centered, trauma-informed and culturally competent services with a rehabilitation and recovery focus in their homes or their community. This role is responsible for facilitating the utilization of natural resources and the enhancement of recovery-oriented principles with the intention to assist individuals with initiating recovery, maintaining health and wellness, and enhancing the quality of personal and family life for long-term recovery. Essential Duties & Responsibilities • Oversee and manage a caseload of members that are enrolled in the CORE services program, seeing them on a 1:1 basis as needed, wanted, and defined by an individualized service plan., • Help individuals work on goals such as community connectedness, development of natural resources, physical and mental health wellness, education, employment, self-help, and independent living skills., • Provide services in a person-centered, goal-oriented, trauma informed and culturally competent approach which includes advocacy, outreach and engagement, self-help tools, recovery supports, transitional supports, pre-crisis and crisis supports., • Assist in selecting and utilizing self-directed and evidence-based recovery tools, including but not limited to Wellness and Recovery Plans (WRAP) or Relapse Prevention Planning, with members to develop skills for long-term recovery., • Provide health coaching and recovery support, especially on issues of self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities., • Assist with and coordinate transportation to appointments, including provision of travel training as needed., • Accompany members to behavioral health, medical and/or other appointments to support and facilitate engagement and follow through as needed., • Coordinate and communicate care planning with other providers of services., • Attend and participate in collaborative CORE team meetings., • Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services., • Maintain compliance with all New York State Office of Mental Health policies and procedures., • Maintain organized and accurate documents and client records using AWARDS - electronic health record (EHR) database., • Perform related duties as assigned by supervisor., • Produce comprehensive and descriptive progress notes with time, location, intervention and follow-up needed., • Document every service with strict deadlines, • Complete required extensive trainings and pass post-training test in the areas of psychosocial rehabilitation, trauma-informed care, person-centered care, motivational interviewing, substance use disorders, and mental health, • Provide Psychosocial Rehabilitation (PSR) services in accordance with the member’s individualized service plan, including skill-building interventions that promote recovery, independence, community integration, and improved functioning in daily living.Requirements: Education & Experience • High School Diploma or GED required; Bachelor’s degree preferred., • NYS Peer Certification (Provisional or Full Certification), OR NY Certified Peer Recovery Advocate (NYCRPA) Certification as well as maintaining this certification which is necessary to maintain active job status. If certification is not completed upon hire, peer certification must be obtained within six (6) months from the hire date., • Lived experience required: personal experience living with a disability, history of mental health challenge and/or substance abuse and willingness to draw upon this experience to serve as a role model to support the recovery goals of individuals served, • Bilingual Spanish preferred. Other Qualifications • Working knowledge of computer software and electronic health record systems, • Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards, • Knowledge of Medicaid, Social Security, and other entitlement systems, • Excellent interpersonal skills required, • Ability and willingness to regularly travel using public transportation throughout the boroughs and have flexibility in hourly/weekly schedule, • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external colleagues, • Excellent computer proficiency (MS Office – Word, Excel, and Outlook), • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service, • Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. The Vendor Paid Specialist is an exceptional colleague, affiliated with a brand specific vendor. They utilize vendor product knowledge and superior selling skills to drive revenue for the vendor/brand. They create an enhanced shopping experience, deliver exceptional service and always make the customer the priority. The Vendor Paid Selling Specialist advocates for the customer and communicates customer opportunities to their store leadership team and vendor representatives. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts, • Performance-based incentives, • Annual merit review, • Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. • Deliver a memorable customer experience, • Drive vendor sales by consistently demonstrating exceptional selling skills, • Partner with Customer Experience Manager to identify business driving opportunities to drive top line sales, • Provide an exceptional customer experience by ensuring the customer is always the priority, • Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice, • Convert customers into clients, • Maintain high customer readiness standards: deliver a clean, neat and easy-to-shop store environment. Ensure shortage prevention initiatives are executed, • Perform other customer-facing, vendor specific duties as needed, • Perform other duties as assigned, • Regular, dependable attendance and punctuality, • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities, • Candidates with a High School Diploma or equivalent are encouraged to apply, • Minimum 1 year previous merchandising or retail experience, • Ability to effectively communicate and present information to customers, peers and all levels of management, • Basic math functions such as addition, subtraction, multiplication, and division and the ability to use a calculator, • Self-starter, • Able to work independently and as part of a team, • Must have good time management skills, • Ability to follow through on projects in a timely manner, • Must be comfortable with the use of computers and frequent use of RF equipment, • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, • This position involves constant moving. Involves standing for at least two consecutive hours, • May occasionally be required to stoop, kneel, crouch, and climb ladders, • May have to reach above eye level, • Involves close vision, color vision, depth perception, focus adjustment, • Involves lifting/moving at least 30lbs About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Job Description RiseWell Community Services is looking for a full-time Master Level Counselor – Vocational Specialist to join our Assertive Community Treatment Program in Richmond Hill, New York. In this role, you’ll be utilizing your own professional experience to provide tailored care and guidance to participants and families. The world does not run out of people to help…and we need people like YOU to help us make a positive change in the community! Our Assertive Community Treatment teams provide a full suite of treatment to individuals dealing with serious mental illness, so they can get the support they truly need. ACT services aim to prevent relapse, teach valuable life skills, provide assistance, and connect individuals with essential community resources so they can move forward and thrive in work, school, home life, and social relationships. As a part of our ACT team, you’ll be working as a collaborate, mobile, multi-disciplinary treatment team, both in office and in the community. In this role, you will act as a member of a mobile, multi-disciplinary treatment team for persons with severe and persistent mental illness, who integrates information and expertise on supported employment, job development, and rehabilitation methods that assist the client with developing skills in his or her environments of choice. QUALIFICATIONS: Master’s degree or higher in social work, psychology, mental health counseling, or marriage and family therapy. Rehabilitation counseling (if rehabilitation counselor, C.R.C. preferred). A valid and clean NY State driver license. Minimum 1 years of experience in a treatment or rehabilitation setting. Fingerprinting, criminal record check. Approval from NYS Office of Mental Health At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job Description WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it’s all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What’s in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

Job Description For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Catholic Charities provides individuals with serious mental illness, complex medical needs and substance abuse issues with comprehensive care coordination and case management services. Our Children’s Care Coordination team works with the New York State Health Homes Program to help children and families meet their goals and live well cared for in the community. The program serves children/youth and their families ages 0-21. By helping them gain access to services tailored to their individual needs, we help children and families get the support they need to address healthcare goals and gain access to timely and efficient services within their community of choice. STATEMENT OF THE JOB Under the direct supervision of the HH Team Supervisor, the Care Specialist has overall day-to-day responsibility and accountability for coordinating all aspects of care for assigned health home members with complex medical and/or psychiatric co-morbid conditions and for facilitating their access to the full range of medical, behavioral health, substance use, social and psychosocial services in the community, in an efficient and effective manner. Duties of the Care Specialist focus on integration and coordination of physical health, mental health and social service needs. The Care Specialist has to become an active participant in all phases of care transition to assure that members receive all required mental and medical follow up care and services, and must also take action around re-engagement of members who have become lost to care. The Care Specialist electronically monitors and tracks data regarding health home member and alerts all members of the Care Team when follow-up is required. DUTIES AND RESPONSIBILITIES • Demonstrates commitment to the vision of Health Home and strategic priorities to ensure their achievement., • Accountable for engaging and retaining Queens health home members in care, coordinating and arranging for the continuous provision of services, supporting adherence to treatment recommendations, monitoring and evaluating their needs, including prevention, wellness, medical, specialist and behavioral health treatment, care transitions, and social and community services where appropriate through the creation of an individual plan of care., • In collaboration with the health home members, their family and/or caregivers, and other service providers develops, manages and coordinates a comprehensive individualized person-centered care plan that coordinates and integrates the continuum of medical, behavioral health services, rehabilitative, long term care and social service needs and clearly identifies the primary care physician/nurse practitioner, specialists, behavioral health care providers, care manager and other providers directly involved in the individual’s care., • Ensures the availability of priority appointments for health home members to care services including physical, psychiatric, and substance abuse within their health home provider network to avoid unnecessary, inappropriate utilization of emergency room and inpatient hospital services., • Promotes evidence based wellness and prevention by linking health home members with resources for smoking cessation, diabetes, asthma, hypertension, self-help recovery resources, and other medical services based on individual physical needs and preferences., • Tracks and shares health home members’ information and care needs across providers by utilizing electronic databases and monitors outcomes and initiate changes in care, as necessary, to address health home members’ needs., • Reassesses needs for Health Home services and reviews health home members’ historical or targeted clinical measurements (i.e. number of ER visits and inpatient psychiatric admissions)., • Identifies potential barriers to successful care and resolutions to those barriers., • Completes contact notes, incident reports, and other required documentation and maintains accurate recordings in electronic case files in a requested timely fashion., • Checks that health home members receive test results and tracks that patients follow up with medical directions. Prepares and follows-up on a list of health home members who need preventive or metabolic screening, appointment reminders., • Outreach via phone to health home members between visits (check on self-care, medication fills, treatment plan, schedules visits, tests/follow-up) Monitors that the health home member completes post-visit follow-up (fill prescriptions, make appointments)., • Aids the health home members in identifying the primary care physician and multidisciplinary teams of medical, mental health, chemical dependency treatment providers, social workers, nurse’s nutritionists/dieticians, pharmacists, outreach workers including peer specialists and other care providers to assure that enrollees receive needed medical, behavioral, and social services in accordance with a plan of care., • Responsible for maintaining the security of all data files and employ approved methods of data encryption to prevent theft of personally identifiable information., • Refer Queens health home members to peer supports and coordinate peer supports, support groups, and self-care programs to increase client’s and caregivers knowledge about the individual’s diseases, promote the health home members’ engagement and self-management capabilities, and help the to improve adherence to their prescribed treatment order to allow them to make informed decisions., • Assure timely and comprehensive transitional care from an inpatient facility (hospital, rehabilitative, psychiatric, skilled nursing or treatment facility) to follow-up with post discharge interventions in order to prevent health home member’s avoidable readmission after discharge and to ensure proper and timely follow up care., • Develops and maintains health home networks with primary medical and specialty practitioners and mental health providers, substance abuse service providers, community based organizations, managed care plans, emergency rooms, hospitals, and residential/rehabilitation settings, community-based services to ensure coordinated, and safe transition in care for its patients who require transfer to/from sites of care., • Utilizes regional health information organizations (RHIOs) and other data systems to track and share health home members’ information and care needs across providers, monitor their outcomes, and initiate changes in care as necessary to provide the health home prompt notification of an individual’s admission and/or discharge to/from an emergency room, inpatient, or residential/rehabilitation setting and address immediate needs in order to maximize optimum care and timely treatments, services and referrals., • Utilizes and electronically tracks all specialty medical, behavioral, and support service referrals made for health home members, and ensures that the member follows up and receives all of the care they need. Tracks and arranges appointments, educate health home members and coordinate all aspects of the member’s health and community services., • Able to utilize technology conferencing tools including audio, video and /or web deployed solutions and accountable for hand-held devices (I Phone, Blackberry, I Pad, Tablets, Laptops, etc.)., • Makes sure that health home members’ entitlements, insurance and benefits are in place. Provides interpreter services as required., • Responsible for direct service provision of services to the consumer based on needs as established and documented in comprehensive assessments and service plans. This will be re-evaluated and adjusted in the care coordination platform every 6 months or as needed (per goal change or change in life event), • Work schedule includes holiday coverage to accommodate the coverage needs of the program when required. 24 hours/seven days a week availability to provide information and emergency consultation services and provide escorts to health home members from ER, hospital and other settings to alternative level of care., • Reports to Behavioral Health Services Administration and/or Agency Administration issues that may have a negative impact on the reputation of the Agency, client and/or staff welfare or any corporate compliance issue., • Cooperates with any and all investigations conducted by the Agency, funding sources and any other authorized agencies/entities. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in social work, psychology or a related health/human services field with two (2) years of direct work with the target population. OR Degree/certification in Medical and Clinical Assistance or Health professional field. SPECIFICATIONS FOR EXPERIENCE AND TRAINING • The position requires a combination of skills in the areas of crisis intervention, time management, psychosocial rehabilitation skills, • Ability in linking clients to a broad range of services essential to successfully living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and financial services). Must have excellent communication skills., • Cross-cultural competency, outreach, interviewing, listening, advocating, linking, negotiating, engagement, monitoring and clinical assessment skills are essential., • Excellent computer skills are necessary., • Knowledge of the community medical resources and their financial requirements., • Good oral and written communication skills., • Fluency in second language preferred SPECIFICATIONS FOR PHYSICAL REQUIREMENTS • Ability to work flexible hours and days – including weekends/evenings/holidays according to needs of a 24/7 program., • Regularly required to talk, hear, walk, stand & sit., • Able to lift up to 10 pounds., • Able to climb stairs and make home visits., • Able to stretch and bend to retrieve files., • Able to operate a computer keyboard, mouse, & office equipment., • Able to read printed materials and computer screens., • Able to write., • Able to sit and work on the computer for long periods of time., • Able to travel to multiple locations as needed. BENEFITS: • We offer competitive salary and excellent benefits including:, • Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually), • Medical,, • Dental, • Vision, • Retirement Savings with Agency Match, • Transit, • Flexible Spending Account, • Life insurance, • Public Loan Forgiveness Qualified Employer, • Training Series and other additional voluntary benefits. For more information on our organization, please visit our website at: www.ccbq.org EOE/AA. Company DescriptionFor over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Job DescriptionSalary: $70k-85K DOE Director of Social Services Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice President of Supportive Housing and Adult Homes is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program supervisor, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings with Pathways to Wellness and RN, to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Completes SPOA referrals for IMT, ACT Team, and Non- Medicaid Care Coordination, • Utilizes Mental Health Hygiene Warrant when needed, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with Real Properties., • Supervise the Clinical Specialist for SIBN, provide clinical support, and training., • Other clinical duties as assigned by Vice President of Supported Housing and Adult Homes Direct and Supervise Personnel: • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Conducts employment interviews that meet federal, state, and agency regulatory guidelines. Completes associated Human Resources forms and sends these forms to the Department of Human Resources Maintains Property Accountability: • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensure all units leased by ICL are in accordance to OMH funding and organization’s values Provides Quality Assurance Oversight: • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all KPI are meet for the program such as home visits, referrals, vacancies, rental arrears, etc. Assures Fiscal Control and Accountability: • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department., • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Monitors census, and vacancy report and maintains census at expected occupancy levels per OMH. Fosters Community Relations: • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • Engage in new partnership with community-based organization, hospitals, community boards, etc. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Conducts reviews of HRA2010E, and scheduled screenings of potential consumers. Performs other job-related duties as assigned. ESSENTIAL KNOWLEDGE SKILLS AND ABILITIES: • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business, • Ability to travel. QUALIFICATIONS AND EXPERIENCE: MINIMUM REQUIRED EDUCATION AND/OR EXPERIENCE: • Master’s degree in social work, Psychology, or other mental health field with three years of professional mental health experience (depending on program size and complexity) including at least three years (depending on program size and complexity) in a supervisory capacity. Experience with housing, individuals with Serious Mental Illness and Substance Use. PREFERRED: • NYS Licensure in a recognized mental health profession (LMSW or LMHC), • Bilingual in Spanish #ICLOTHER

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