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Job Description The customer support specialist is responsible for being a product-at-large expert who maintains the frontline of technical and customer service for cyclist enthusiasts with potential to learn other merchandise. Main Essential Duties and Functions of Job Position (but not limited to): · Fields inbound channels (phone, email, chat, messenger) and answers consumer questions and solves issues in a timely and professional manner. · Troubleshoots product issues and handles warranty claims and RA processes. · Identifies opportunities to generate additional revenue through up-selling or ongoing marketing promotions. · Utilizes multiple software platforms, including Navision software for order entry and ZenDesk customer support, to document orders and consumer contracts. · Organizes and maintains all required records and documentation as required by internal processes and procedures. · Works with shipping and production departments for timely and efficient shipping or products. · Assist CS manager with written documentation, response generation, and other knowledge based written materials as requested. · Maintains professional demeanor during all interactions with customers and co-workers. · Provides suggestions for improvement of department. Minimum Qualifications: · High school diploma or equivalent preferred · Prior customer service experience, preferably in a call center environment · Professional communication skills, written and verbal · Ability to learn and remember technical product information · Ability to remain calm to excel in fast-paced environments · Highly organized with good follow through · Proficient in MS Word, Excel, and Outlook Physical Requirements: · Must be 18 years or older and eligible to work in the US · Must be able to read, write and speak English · Must pass a Background Check What We Offer! • Healthcare Benefits (Health, Vision, Dental), • HSA dollar for dollar match, • 10-15 Paid Holidays Off, • Short/Long Term Disability 100% Company Paid, • Life Insurance 100% Company Paid, • 401K CA Global is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All applicants are subject to a background screening. Company DescriptionC+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands.C+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands.

Job Description C+A Global is seeking a knowledgeable and dedicated Customer Service/ Call center representative to join our team. The ideal candidate will be a product expect, providing frontline technical and customer service support. This is a great opportunity to learn about our merchandise and assist customers. Main Essential Duties and Functions of Job Position (but not limited to): · Handle inbound communications (phones, email, chat, messenger) to address consumer questions and resolve issues promptly and professionally. · Troubleshoot product issues and manage warranty claims and RA processes. · Identify opportunities to generate additional revenue through up-selling and marketing promotions. · Utilize multiple software platforms, including Navision for order entry and ZenDesk for customer support, to document orders and consumer interactions. · Organize and maintain all required records and documentation according to internal processes and procedures. · Collaborate with shipping and production departments to ensure timely and efficient shipping or products. · Assist the Customer service manager with written documentation, response generation, and other knowledge- based materials as requested. · Maintain a professional demeanor during all interactions with customers and co-workers. · Provide suggestions for departmental improvement. Minimum Qualifications: · Prior customer service experience, preferably in a call center environment · Professional communication skills, both written and verbal · Ability to learn and retain technical product information · Ability to remain calm to excel in fast-paced environments · Highly organized with good follow-through · Proficient in MS Word, Excel, and Outlook Physical Requirements: · Must be 18 years or older and eligible to work in the US · Must be able to read, write, and speak English · Must pass a background check What We Offer! • Healthcare Benefits (Health, Vision, Dental), • HSA dollar-for-dollar match, • 10-15 Paid Holidays Off, • Short/Long Term Disability, • Life Insurance, • 401K CA Global is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All applicants are subject to a background screening. Company DescriptionC+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands.C+A Global is a world-class brand builder and licensee, driving the innovation and growth of some of the world’s biggest and most beloved consumer products from HP, Kodak, Saris, Zink, Flowtron, Nickelodeon, Mattel, and more. Headquartered in Central Jersey with locations across the globe, C+A Global uses customer feedback, reviews, and technological advances to gain market share in highly competitive categories. As one of the leading e-commerce retailers with 20+ years of experience and 200+ products in development at any given time, C+A Global knows what it takes to get a brand off the shelf and into consumers’ hands.

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Delivery Driver] - Competitive Pay ($17 - $20 per hour) / Flexible Working Hours / Optional Hybrid Vehicles Available for Drivers / Equal Opportunity Employer - As a Medical Courier, you will: Transport medical equipment, supplies, and specimens to and from healthcare facilities; Pick up and deliver

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Delivery Driver] - Competitive Pay ($17 - $20 per hour) / Flexible Working Hours / Optional Hybrid Vehicles Available for Drivers / Equal Opportunity Employer - As a Medical Courier, you will: Transport medical equipment, supplies, and specimens to and from healthcare facilities; Pick up and deliver

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Delivery Driver] - Competitive Pay ($17 - $20 per hour) / Flexible Working Hours / Optional Hybrid Vehicles Available for Drivers / Equal Opportunity Employer - As a Medical Courier, you will: Transport medical equipment, supplies, and specimens to and from healthcare facilities; Pick up and deliver

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Delivery Driver] - Competitive Pay ($17 - $20 per hour) / Flexible Working Hours / Optional Hybrid Vehicles Available for Drivers / Equal Opportunity Employer - As a Medical Courier, you will: Transport medical equipment, supplies, and specimens to and from healthcare facilities; Pick up and deliver

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Delivery Driver] - Competitive Pay ($17 - $20 per hour) / Flexible Working Hours / Optional Hybrid Vehicles Available for Drivers / Equal Opportunity Employer - As a Medical Courier, you will: Transport medical equipment, supplies, and specimens to and from healthcare facilities; Pick up and deliver

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Delivery Driver] - Competitive Pay ($17 - $20 per hour) / Flexible Working Hours / Optional Hybrid Vehicles Available for Drivers / Equal Opportunity Employer - As a Medical Courier, you will: Transport medical equipment, supplies, and specimens to and from healthcare facilities; Pick up and deliver

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Delivery Driver] - Competitive Pay ($17 - $20 per hour) / Flexible Working Hours / Optional Hybrid Vehicles Available for Drivers / Equal Opportunity Employer - As a Medical Courier, you will: Transport medical equipment, supplies, and specimens to and from healthcare facilities; Pick up and deliver

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Allied Universal - JobID: 1441167 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

JobID: REQ_642282 [Security Officer] As a Security Guard at Macy's, you'll: Successfully complete all Asset Protection/Loss Prevention training requirements; Monitor high shortage areas such as receiving and jewelry as needed; Use two-way communication devices to maintain contact with Store Detectiv

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Partners Personnel - JobID: perth-amboy-1st-shift-warehouse-associate [Material Handler / Freight Handler] As a Warehouse Associate at Partners Personnel, you'll: Perform tasks such as receiving, processing, and storing inventory; Operate equipment like forklifts and pallet jacks; Maintain a clean a

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Allied Universal - JobID: 1441591 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Ferguson - JobID: R-129249 [Material Handler / Freight Handler] As a Warehouse Associate at Ferguson, you'll: Safely operate a stand-up forklift to pull and prepare outbound customer orders; Build, wrap, sort, and transport pallets and packages; Use technology like RF devices to sort, scan, and prep

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

CVS Health - 1133 Inman Avenue [Package Delivery Driver / Flex Driver] As a Delivery Driver at CVS, you'll: Transport and deliver medication and front store items to patients in a safe and secure manner; Maintain delivery log of activities per policy and procedure; Report status and any problems to

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a side hustl

Personal Shopper] As a Grocery Delivery Driver at Shipt you will: Get paid to shop by filling customer orders and delivering to their door; Earn up to $22/hour* shopping for and delivering things people love from stores they trust; Set your own hours - part-time - full time - or any time; Be at leas

Delivery Driver / Up to $31 per hour] - Choose Your Own Hours / Earn Guarenteed Minimums + 100% of Your Tips / Daily Pay & Instant Cashout - Skipcart is hiring delivery drivers for immediate positions in various locations across the country.As a Skipcart Delivery Driver, you will: Pick up customer o

JobID: REQ_642755 [Security Officer] As a Security Guard at Macy's, you'll: Successfully complete all Asset Protection/Loss Prevention training requirements; Monitor high shortage areas such as receiving and jewelry as needed; Use two-way communication devices to maintain contact with Store Detectiv

Allied Universal - JobID: 1437313 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Home Depot - 100 RIVERSIDE DRIVE [Material Handler / Freight Handler] As a Warehouse Associate at Home Depot, you'll: Load and unload merchandise from trucks and move material within the warehouse; Carry or lift, as well as operate forklifts or other material handling equipment, in an organized and

Allied Universal - JobID: 1439836 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Personal Shopper] As a Grocery Delivery Driver at Shipt you will: Get paid to shop by filling customer orders and delivering to their door; Earn up to $22/hour* shopping for and delivering things people love from stores they trust; Set your own hours - part-time - full time - or any time; Be at leas

Allied Universal - JobID: 1439942 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Personal Shopper] As a Grocery Delivery Driver at Shipt you will: Get paid to shop by filling customer orders and delivering to their door; Earn up to $22/hour* shopping for and delivering things people love from stores they trust; Set your own hours - part-time - full time - or any time; Be at leas

Allied Universal - JobID: 1439169 [Security Officer] As a Security Guard at Allied Universal, you'll: Be responsible for the Security and Safety of the client's property and personnel; Know all site-specific policies and procedures, and implement emergency response activities as appropriate; Handle

Personal Shopper] As a Grocery Delivery Driver at Shipt you will: Get paid to shop by filling customer orders and delivering to their door; Earn up to $22/hour* shopping for and delivering things people love from stores they trust; Set your own hours - part-time - full time - or any time; Be at leas

Napa Auto Parts - [Package Delivery Driver / Flex Driver] As a Delivery Driver at Napa Auto Parts, you'll: Deliver parts to Customers with a passion for developing relationships with the customers; Pick up parts from multiple vendors; Ensure stockroom parts are accurately stocked and maintain/check

QDOBA - 70 Elm St [Flex Driver] As a Catering Delivery Driver at QDOBA, you'll: Deliver all orders in a safe and timely manner; Work as a crew member when not making a delivery; Provide friendly guest service and the highest level of hospitality; Obtain guests' signatures on all orders; Maintain acc

Napa Auto Parts - [Package Delivery Driver / Flex Driver] As a Delivery Driver at Napa Auto Parts, you'll: Deliver parts to Customers with a passion for developing relationships with the customers; Pick up parts from multiple vendors; Ensure stockroom parts are accurately stocked and maintain/check

Personal Shopper] As a Grocery Delivery Driver at Shipt you will: Get paid to shop by filling customer orders and delivering to their door; Earn up to $22/hour* shopping for and delivering things people love from stores they trust; Set your own hours - part-time - full time - or any time; Be at leas

Napa Auto Parts - JobID: 300-416129 [Package Delivery Driver / Flex Driver] As a Delivery Driver at Napa Auto Parts, you'll: Deliver parts to Customers with a passion for developing relationships with the customers; Pick up parts from multiple vendors; Ensure stockroom parts are accurately stocked a

Trillium Staffing - JobID: 779634 [Package Delivery Driver / Flex Driver] As a Delivery Driver at Trillium Staffing, you'll: Deliver packages and goods to designated locations; Maintain accurate records of deliveries and pickups; Inspect vehicle for mechanical issues and report any problems; Follow