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Overview Join our team as an evening shift, full-time, Immediate Care Center 557 Broad St (IMC) Medical Assistant (MA) in Clifton, NJ. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being., • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for., • Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Responsibilities The Medical Assistant provides superior patient care and performs administrative and delegated clinical tasks that support patients in a clinic-based environment as part of a care team led by the physician and/or advanced practice provider. Qualifications Job Requirements: * High school diploma or GED equivalent. * Basic Electronic Medical Record (EMR) and Microsoft Office knowledge. * BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care. Preferred Job Requirements: * Associate’s degree. * Graduated from an accredited medical assistant/medical technologist school/program. * Prior experience in a clinic or hospital setting supporting patient care. * Current national certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA). Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 58,900.00 - 73,600.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center Specialist Salary: 60k-68k Schedule: 8pm-8am (includes weekends & holidays) Job Summary: The Security Operations Center Specialist is responsible for the daily operation of all physical security efforts, monitoring and responding appropriately to security systems and technology, and communicating effectively with internal customers and colleagues. This position will work closely with Brink's Operations and Branch leaders to proactively address security gaps/issues related to interdepartmental logistics. Key Responsibilities: • Monitor and respond appropriately to a variety of alarm signals. Response must be timely and accurate, with particular attention given to general procedures and special instructions., • Communicate effectively with internal customers. Follow all departmental and company policies and procedures., • Complete required equipment checks, daily logs, and regular system audits., • Answer multiple telephone lines. Respond to each caller in a professional and helpful manner while gathering information, troubleshooting, transferring calls, or providing instructions, and conduct follow-up calls to guarantee expectations are met., • Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action., • Maintain facility security and operations by following company policies and procedures to provide a safe and productive environment., • Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company., • Participate in job related training programs and meetings to continually refresh and update knowledge., • Perform other duties as assigned or necessary Minimum Qualifications: • Minimum of 2 years of experience in a security setting, • Intermediate proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software., • Ability to make independent decisions, • A valid weapons permit or ability to pass applicable weapons licensing requirements, • 21 years of age, • High School Diploma or Equivalent Minimum; Bachelor's degree preferred, • Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays. Preferred Qualifications: • Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc., • Knowledge of tactical security operations, • Knowledge of the logistics industry; its operations, products, services, policies, and procedures., • Minimum of 2 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: • Professional, positive demeanor, • Excellent customer service, • Collaborative work style, • Excellent verbal, written, and interpersonal communication skills, • Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job DescriptionDescription: For more than 75 years, Heatherwood has been committed to building upscale residential rental communities, commercial properties, and luxury urban spaces. Our commitment to quality construction, striking design, and exemplary service makes us one of the most highly regarded leaders in the industry. We offer a competitive benefits package including health, dental, and vision insurance, 401(k), and paid PTO. Heatherwood is on a mission to create high-quality places that inspire a genuine sense of community. As a Regional Coordinator for Heatherwood, you will play a vital role in supporting both our maintenance operations and lease-up activities (if applicable) across multiple residential communities. You will help ensure ongoing performance of new and existing properties by coordinating vendors, maintenance teams, leasing staff, and residents to deliver exceptional service and operational excellence. Requirements: Your Responsibilities: Scheduling & Project Coordination • Schedule make-ready, inspection, assessment, move-out, and unit-turn appointments (painting, cleaning, and repairs)., • Coordinate between Maintenance Managers, Vendors, Construction, Leasing, and Residents to ensure timely project completion., • Schedule elevator usage for move-ins, move-outs, and vendor work if needed., • Send E-blasts and notifications for maintenance updates, project work, and resident communications., • Create and manage purchase orders for supplies and services, ensuring accuracy and proper documentation., • Verify budgets, GL coding, and capital expenditure allocations., • Track open purchase orders and reconcile discrepancies with Accounting., • Maintain and update all contract trackers, oversee renewals, and coordinate modifications with Legal., • Prepare and submit permit applications; monitor expirations, renewals, and required inspections., • Ensure all vendors maintain current insurance, certifications, and compliance documents., • Coordinate inspections with vendors and city agencies (Cooling Towers, Rigs, Department of Labor)., • Oversee rig and window work, including technician training and certification tracking., • Serve as a professional, friendly point of contact for residents during the pre-move-in and move-in process., • Coordinate move-ins and move-outs to ensure a smooth, timely, and positive resident experience., • Address resident inquiries and route maintenance or policy questions appropriately., • Support resident satisfaction and retention initiatives., • Set up new vendors and manage insurance packets and renewals., • Maintain spreadsheets and data for vendor pricing, compliance, and project tracking., • Support cross-department collaboration and assist Maintenance Managers with departmental initiatives. What You Bring to Heatherwood: • 2–5 years of experience in property management, maintenance coordination, or leasing administration., • Prior lease-up or multifamily operations experience strongly preferred., • Excellent verbal and written communication skills., • Strong organizational, scheduling, and multitasking abilities., • Problem-solving and process improvement skills., • Proficiency in Microsoft Office 365, SharePoint, Windows 10, and Excel (advanced reporting)., • Experience with Yardi and Suite Spot software preferred., • Familiarity with Fair Housing laws and NYC/NYS regulatory requirements (permits, inspections, insurance)., • Ongoing training and development opportunities to support career growth within Heatherwood., • Exposure to multiple facets of property operations, vendor management, and resident services., • Continued education on Fair Housing laws, building codes, and regulatory compliance., • Collaboration with experienced industry professionals and leadership teams., • Participation in Heatherwood’s strong safety and compliance culture through regular team training sessions.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in executive assistance, office administration, calendar coordination, travel planning, expense review, procurement support, and structured administrative workflows. This role supports current and upcoming remote consulting opportunities focused on structured executive support review, administrative workflow analysis, scheduling coordination, travel documentation, expense and procurement review, office support processes, and high-quality project execution. Selected professionals will apply their administrative expertise to review realistic workplace scenarios, evaluate requirements and priorities, prepare structured written outputs, and support accurate, evidence-based administrative workflow tasks. Key Responsibilities Professionals in this role may contribute to: Executive Support & Scheduling Review • Review administrative scenarios involving calendar triage, meeting prioritization, multi-timezone scheduling, availability constraints, and executive support workflows, • Evaluate scheduling decisions against defined priority rules, feasibility constraints, travel windows, preparation needs, and stated preferences, • Support structured review of agendas, meeting plans, travel schedules, calendar updates, and executive coordination materials, • Review scenarios involving travel booking, itinerary planning, expense reports, purchase requests, approval rules, and policy-based documentation, • Evaluate expense packages and procurement requests against defined limits, required fields, approval criteria, and documented policies, • Support structured review of travel options, budget constraints, reimbursement materials, purchase workflows, and administrative records, • Review office support scenarios involving service tickets, owner routing, document filing, taxonomy-based organization, and administrative process flows, • Evaluate service requests, filing structures, owner maps, documentation packets, and workflow decisions against defined criteria, • Support structured review of office operations materials, async communication workflows, task trackers, and administrative documentation Strong candidates may have: • 3+ years of experience as an executive assistant, office manager, senior administrator, administrative coordinator, operations coordinator, personal assistant, or related support professional, • Experience with one or more areas such as principal-level calendar triage, multi-timezone scheduling, corporate travel planning, expense review, procurement support, service ticket routing, document filing, or async communication workflows, • Familiarity with tools such as Google Workspace, Microsoft 365, Outlook, Gmail, Google Calendar, Concur, Expensify, Ramp, Navan, TravelPerk, Notion, Asana, Monday, Airtable, or similar administrative systems, • Comfort reading and preparing administrative artifacts such as itineraries, agendas, expense packages, purchase requests, service tickets, filing taxonomies, and coordination notes, • Strong written communication skills and ability to explain administrative decisions clearly, • A degree or professional background in business administration, office administration, communications, hospitality, project coordination, management, or a related field is helpful, • Experience supporting executives, founders, senior leaders, or busy principals in high-volume administrative environments, • Experience with expense systems, corporate travel platforms, procurement tools, service ticketing systems, or administrative workflow tools, • Familiarity with multi-timezone coordination, async communication practices, calendar optimization, office operations, or document organization, • Experience preparing or reviewing itineraries, agendas, expense reports, purchase requests, service tickets, or administrative trackers, • Apply executive administration and office support expertise to structured remote project work, • Contribute to high-quality scheduling review, travel coordination, expense documentation, and administrative workflow analysis, • Work on flexible, project-based assignments aligned with your professional background, • Use your administrative judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $50–$70 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in executive support, inbox management, calendar coordination, productivity systems, personal administration, and structured life-admin workflows. This role supports current and upcoming remote consulting opportunities focused on structured productivity review, inbox and calendar workflow analysis, commitment tracking, information organization, planning support, and high-quality project execution. Selected professionals will apply their executive support or productivity expertise to review realistic administrative scenarios, evaluate priorities and requirements, prepare structured written outputs, and support accurate, evidence-based life-admin workflow tasks. Key Responsibilities Professionals in this role may contribute to: Inbox Management & Commitment Tracking • Review productivity scenarios involving email triage, priority rules, commitment extraction, follow-up tracking, and communication workflows, • Evaluate inbox items against defined urgency, importance, stakeholder, deadline, and actionability criteria, • Support structured review of promises made, promises received, pending actions, and required follow-ups, • Review scheduling scenarios involving calendar constraints, stated preferences, availability windows, meeting priorities, and feasibility requirements, • Evaluate proposed calendar actions against timing conflicts, travel time, preparation needs, and priority rules, • Support structured review of meeting plans, event schedules, rescheduling decisions, and calendar coordination workflows, • Review information organization workflows involving file classification, photo organization, knowledge systems, project trackers, and taxonomy-based sorting, • Evaluate file structures, project trackers, classification outputs, and required-field lists against defined criteria, • Support structured review of productivity systems using tools such as Notion, Apple Notes, Evernote, Google Drive, iCloud, Gmail, Outlook, or similar systems Strong candidates may have: • 3+ years of experience as an executive assistant, chief of staff, operations coordinator, productivity consultant, personal assistant, administrative manager, or similar high-context support professional, • Experience with one or more areas such as principal-level inbox management, calendar triage, commitment tracking, personal knowledge systems, file organization, photo organization, project trackers, or administrative workflow design, • Familiarity with tools such as Gmail, Outlook, Superhuman, Notion, Apple Notes, Evernote, Google Calendar, Google Drive, iCloud, Google Photos, Excel, Google Sheets, or similar productivity systems, • Comfort reading and preparing life-admin artifacts such as triaged inboxes, commitment trackers, event plans, file taxonomies, project trackers, scheduling notes, and administrative summaries, • Strong written communication skills and ability to explain productivity decisions clearly, • A degree or professional background in business administration, communications, project management, executive support, office administration, organizational management, or a related field is helpful, • Experience supporting executives, founders, senior leaders, or busy principals in high-volume administrative environments, • Experience with inbox-zero systems, calendar optimization, commitment tracking, personal CRM workflows, or project management systems, • Familiarity with Notion, Superhuman, Google Workspace, Microsoft 365, iCloud, Evernote, Apple Notes, or similar productivity tools, • Experience organizing files, photos, notes, personal knowledge bases, or household/admin systems, • Apply executive support and productivity expertise to structured remote project work, • Contribute to high-quality inbox review, calendar coordination, commitment tracking, and information organization workflows, • Work on flexible, project-based assignments aligned with your professional background, • Use your administrative judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $60–$85 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Thompson Hine LLP, an AmLaw 200 firm consistently recognized for our Innovation, Inclusion, and collaborative culture, is seeking an experienced Senior Billing Specialist (40 hours/week) to join the Finance department in our New York office. The position is responsible for managing all aspects of the client billing process for an assigned group of attorneys. The Senior Billing Specialist will communicate directly with partners, associates, and legal assistants, as well as other members of the Finance department, in connection with various aspects of client billing. This role will prepare complex multi-payor, consolidated and split billing while managing a large volume of client billing for an assigned group of attorneys. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES • Prepare monthly and ad-hoc prebills for attorney review and approval, with an emphasis on accuracy and timeliness., • Prepare and revise draft bills, processing attorneys’ comments and revisions., • Review prebills/draft bills to ensure matters are compliant with client outside counsel guidelines., • Thoroughly understand firm, client, matter and exception rates, advanced and courtesy discounts., • Confirm that applicable rates and any fee arrangements are reflected properly on all matters., • Submit requests for timekeeper and rate approval when necessary., • Apply retainer funds as directed by attorneys., • Process write-downs in accordance with Firm policy guidelines., • Provide accurate and timely completion of assignments and inquiry responses ensuring that all tasks and duties completed are completed within the Firm’s guidelines and policies., • Prepare, submit, track, and monitor e-bills through various client billing platforms, and promptly identify and resolve any issues., • Analyze and address rejections and reductions as they arise., • Proactively communicate with attorneys regarding matter billing status and other ad-hoc inquiries., • Research and respond to inquiries regarding billing issues and problems., • Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues., • Maintain detailed billing notes outlining procedures, deadlines and other client and attorney preferences related to billing., • Support client and attorney requests for accrual and budget information that is timely and accurate., • Escalate issues when appropriate to the Legal Billing Supervisor., • Maintain a superior level of client service and strive to be a one-stop resource for external clients, Attorneys, Firm-wide staff, vendors, and other third parties., • Assist Billing Coordinators with training, workflow, and issue resolution when needed., • Participate in firm-wide and departmental projects and initiatives., • Prepare ad-hoc reports for internal and external clients as requested., • Perform other duties and responsibilities as directed. QUALIFICATIONS Education, Training and/or Experience • Minimum of a High School diploma or equivalent required., • Preferably a bachelor’s degree or equivalent experience in a Billing or related role., • Minimum of 5 years in a Billing Coordinator or Specialist role, preferably in a mid to large-size Law Firm or Professional Services Firm., • Prior experience using Aderant Financial Systems, Classic, Elite, BillBlast, and/or eBilling Hub., • Familiarity performing eBilling functions across a wide variety of client billing platforms., • Experience identifying and executing resolutions to complex Billing issues and processes., • Strong organizational, analytical, critical thinking, and time management skills., • Impeccable attention to detail., • Comfortable adapting to changing circumstances, processes, and priorities., • Capability to manage multiple projects and competing deadlines simultaneously., • Places high importance on providing superb client service both internally and externally and building positive working relationships with the team., • Comfortable taking initiative but can operate independently or collaboratively as needed., • Persistent in pursuing resolutions to tough problems., • Ability to occasionally work outside standard business hours and/or adjust personal schedule as deadlines or workload requires. Knowledge, Skills, and Abilities Individuals must possess the following knowledge, skills, and abilities, or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodations through some other combination of skills and abilities. • Proficiency in Microsoft Office Suite, chiefly Excel and Word, and Outlook 365, • Knowledge of 10‑key., • Ability to work in deadline and on rush assignments., • Excellent grammar and proofreading skills., • Ability to work with, cooperate with and develop working relationships between various departments, Firm personnel and clients., • Occasional filing of client bills in 5‑drawer cabinets which requires bending, stretching, and standing., • Excellent customer service skills and telephone etiquette are mandatory., • Regular attendance and punctuality are essential functions of this job., • Possesses interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys, and staff and is a team player., • Ability to handle tasks under pressure., • Ability to adjust work schedule to work other hours, as required., • This position requires the employee to work at a specified location and hours determined by the Manager for the benefit of the department and firm. Changes to the location and/or scheduled hours must be approved by the Supervisor. Compensation is determined upon the market in which the position is located, the responsibilities of the position, the experience and skills of the applicant, and other job-related factors. The estimated salary range for this New York position is $85,000 to $115,000. Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO). Thompson Hine EEO Policy

Job Purpose: Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure. Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform. Duties & Responsibilities: • Serve as the first point of contact for customers needing technical assistance., • Must work East Coast Market hours, • Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues, • Troubleshoot hardware, Windows 10, Windows 11 and application issues, • Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones, • Install and manage Spyware/Malware tools, • Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay, • Provide first level network support and troubleshooting for both wireless and wired configurations, • A basic understanding of Active Directory at the Organization Unit level, • Troubleshoot Cisco Phone systems / Video conference Requirements & Qualifications: • Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support., • Experience with incident management/ticketing system like ServiceNow, • Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365, • Experience with System Center Configuration Manager/Endpoint Manager, • Experience with patch management and application deployment, • Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices, • Ability to thrive in a fast-paced environment and work effectively under pressure, • Experience providing ongoing support to C-suite executives, • Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred, • High school degree required; college degree strongly preferred, • Must be willing to get MS900 certification Important Notes: • Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity. Compensation: • BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs., • The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. Disclaimer: .

Role: KnowBe4 Security Awareness & Phishing Simulation Specialist Location: New York, NY 10017 (100% Onsite) Role Overview We are seeking a skilled Security Awareness & Phishing Simulation Specialist with hands-on experience in KnowBe4 to design, execute, and manage enterprise-wide phishing campaigns and security awareness training programs. The role focuses on reducing human risk by improving employee security behaviour through data-driven phishing simulations, training campaigns, reporting, and continuous improvement. Key Responsibilities Phishing Campaign Management (KnowBe4) • Design, configure, and execute ongoing phishing simulation campaigns using KnowBe4., • Customize phishing templates (emails, landing pages, attachments, URLs) based on: o Risk profiles o Department / region o Threat trends • Schedule baseline, monthly, and targeted campaigns (e.g., executives, finance, IT)., • Implement adaptive phishing and risk-based targeting., • Tune difficulty levels over time to align with program maturity. Security Awareness Training • Plan and administer security awareness training campaigns using KnowBe4 modules., • Assign training based on: o User role o Risk score o Prior phishing failures • Manage mandatory, remedial, and role-based training., • Track training completion, overdue users, and escalations. Reporting, Metrics & KPIs • Generate and analyze metrics such as: o Phish-prone percentage (PPP) o Click rates, credential submission rates o Reporting rates o Training completion rates • Deliver monthly and quarterly executive-ready reports., • Provide insights and recommendations to improve user behavior., • Maintain dashboards aligned to human risk reduction KPIs. Integration & Automation • Integrate KnowBe4 with: o Microsoft Entra ID / Azure AD o Okta (if applicable) o Email gateways (O365 / Exchange / Proofpoint) o SIEM / SOAR platforms (e.g., Splunk, XSOAR – optional) • Manage Phish Alert Button (PAB) deployment and reporting workflows., • Support automation for user provisioning, group sync, and reporting. Governance & Program Support • Support policy-aligned security awareness programs (ISO 27001, SOC 2, NIST, PCI DSS)., • Assist during internal audits and client assessments., • Coordinate with HR, IT, and Compliance teams., • Maintain SOPs, playbooks, and campaign calendars. Required Technical Skills Mandatory • Strong hands-on experience with KnowBe4, including: o Phishing campaigns o Training campaigns o Reporting & dashboards • Good understanding of: o Phishing techniques (credential harvest, attachments, smishing basics) o Email security concepts • Experience with Microsoft 365 / Exchange Online environments., • Strong Excel and reporting skills. Good to Have • Integration experience with Proofpoint, Mimecast, Defender for Office 365., • Awareness of human risk management concepts., • Familiarity with NIST Security Awareness Framework., • Experience supporting global / multi-geo organizations. Soft Skills • Strong stakeholder communication skills., • Ability to translate metrics into clear executive insights., • High attention to detail and governance mindset., • Self-driven and process-oriented. Deliverables & KPIs • Reduction in phish-prone percentage over time., • Improved email reporting rate., • On-time completion of awareness training., • Accurate and consistent executive reporting., • Continuous improvement recommendations.

O365 Engineer - SME Location: New York, NY (Onsite) Duration: FTE (p.a) Job Description: (Locals are holding top preference) Must Have Technical/Functional Skills: M365 Tenant, MS Teams, ODfB, SharePoing Admin, Azure AD, M365 Advance Threat Protection Roles & Responsibilities: The role will be responsible for end-to-end management of Microsoft 365 Apps, Intune, device management, security compliance, and automation, while leading a team of administrators and working closely with security, networking, and end-user computing teams. Generic Managerial Skills: • Leadership & Strategy, • Lead and mentor the CWP/M365 administration team., • Define roadmap and strategy for Microsoft 365 Apps, Intune, and endpoint management., • Drive continuous improvement, automation, and operational excellence., • Act as SME and escalation point for complex M365 and endpoint issues., • Collaborate with Security, Identity, Networking, and Application teams.

Join us in Creating a Colorful Beginning! At KFSABA we value innovation, creativity, and the power of applied behavior analysis therapy for children with autism. Key Benefits and Advantages • Attractive Benefits Plan, • Potential discretionary income: Up to $6000 annual incentive bonus (paid monthly), • Full-Time Mon-Friday schedule; NO weekends or late nights, • Small caseload, • Laptop provided, • Medical, Dental, Vision Insurance, • 8 Paid Holidays + 16 PTO Days (6 sick, 10 vacation), • Disability, Life, and other Voluntary benefits, • 401K with match Position Description Kaleidoscope ABA is looking to hire a Center-based BCBA. As a crucial member of our team, you will play a pivotal role in designing client programming that is ethical, appropriately individualized and implemented with integrity. *BCBA will deliver direct supervision to their BTs/RBTs as well as manage and supervise a small caseload of 4-6 clients. *Regularly review data collected in sessions with staff and family, interpret the results, and modify the individualized treatment plan accordingly. *Provide supervision by observing and having team meetings with the staff and the families. *Consult with the family regarding any concerns related to treatment, behavior modification or staff. BCBAs at Kaleidoscope ABA are provided the support of their Clinical Manager; assistance which includes administrative support, scheduling help and general assistance with the BCBA's caseload. Location and Hours BCBAs are in the Center Monday-Friday. Required Experience and Education • Certified as a Board-Certified Behavior Analyst (BCBA) as verified through the Behavior Analyst Certification Board., • A minimum of 1 year experience in working with children, adolescents, and/or adults with various special needs., • Knowledge of appropriate behavioral intervention strategies, earning theories and instructional methods, ethics, laws, and regulations of acceptable behavior interventions., • Proficient as Office 365, Microsoft Word, Excel, PowerPoint, and ABA software platforms, • Ability to meet the rigorous demands of the job, which may include long periods of standing, sitting, following, pushing/pulling equipment, and/or lifting as well as the ability to bend, kneel, crouch, and spend time on their feet as well as an ability to lift children, to 50 lbs., on occasion. You may spend a significant amount of time crouching, crawling, and engaging with children on the floor or standing for long periods. About Us At Kaleidoscope ABA Therapy, passion meets purpose! If you're a dedicated Board-Certified Behavior Analyst (BCBA) seeking a dynamic and rewarding environment, join us in shaping positive transformations. At Kaleidoscope, we believe in the power of 1:1 applied behavior analysis to create meaningful changes in the lives of children. Your journey towards making a difference starts here! Kaleidoscope ABA also offers supervision for individuals pursuing their BCBA. Kaleidoscope ABA Therapy Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description & Roles and Responsibilities Microsoft 365 Solutions Architect is responsible for: SharePoint Online Architecture • Assisting in designing and maintaining a scalable, secure, and well governed information architecture., • Leading migrations, modernization, and platform consolidation., • Establishing site lifecycle governance and automation., • Improving performance, usability, and findability across sites. Microsoft Viva Platform Enablement • Architecting, deploying and optimizing Viva tools within Client., • Enhancing the digital employee experience and engagement., • Integrating Viva with organizational communications and HR systems. Microsoft Purview Governance & Compliance • Assist in implementing data classification, retention, DLP, and insider risk controls., • Assist in designing a compliant, sustainable information governance model., • Supporting regulatory adherence and audit-readiness., • Improving data lifecycle management across member firms., • Build up additional skill set in the Purview space as currently limited. Copilot & Knowledge AI Integration • Assist in architecting enterprise knowledge frameworks to support Copilot., • Assisting in implementing knowledge sources, and governance for AI., • Ensuring secure, compliant access to organizational knowledge., • Alongside the DMI team, driving adoption and optimization of Copilot for Microsoft 365. Client Governance compliance • Participate in the authoring of compliance required documentation and assistance in the TOM, ARC and SSDLC processes as they relate to M365 Collaboration tools. MINIMUM QUALIFICATIONS • Has a fundamental understanding of M365 administration., • Solid foundation skills on SharePoint Online and Microsoft Purview tools

Job Summary The Philanthropy & Corporate Services Manager supports the firm’s corporate philanthropy strategy by managing charitable contributions, employee giving initiatives, and community partnerships. This position involves working closely with Jefferies’ Chief Administrative Office and the Global Head of Corporate Services Operations daily. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced financial services environment. This role is hybrid office/WFH and requires 3 days in-office at our New York Headquarters (520 Madison Avenue). Key Responsibilities Global Philanthropy Program • Provide operational support for the firm’s philanthropy program including volunteer initiatives, and annual campaigns., • Liaise with external nonprofit partners and internal stakeholders to gather required documentation, confirm eligibility, and ensure timely processing., • Maintain centralized records of giving activity, approvals, and supporting documentation in line with internal controls and reporting needs., • Assist with internal communications for firmwide initiatives (e.g., volunteer days, impact summaries)., • Support impact reporting and metrics tracking (participation, dollars donated, volunteer hours), ensuring clean data and consistent categorization. Global Charitable Giving Program • Oversee relationships with donation platforms; manage SLAs, data quality, and user support., • Run the intake, diligence, review, and approval workflow for donations/sponsorships., • Coordinate vetting for organizations (tax status, sanctions/OFAC checks where applicable, reputational risk, conflicts)., • Maintain policies, procedures, and records; ensure proper documentation for audits and tax/reporting requirements; manage restricted gift handling., • Define KPIs, collect outcomes from grantees, measure program impact, and produce dashboards/briefings for leadership and audit readiness., • Advise business leaders on giving requests; coordinate with regional offices and ERGs; ensure consistent application of criteria and messaging., • Benchmark peer practices, refine eligibility/criteria, streamline workflows, and implement new initiatives based on lessons learned Cross-Functional Corporate Services Support • Provide general corporate services support as needed (e.g., vendor coordination, process documentation, employee communications, special projects)., • Help identify opportunities to standardize workflows, reduce manual touchpoints, and improve service levels. Qualifications Experience Level: • Bachelor’s degree from an accredited institution required., • 3+ years of experience working in corporate services or philanthropy., • Excellent verbal and written communication skills., • Organized, process-oriented, and responsive; strong follow-through., • Sound judgment and ability to escalate issues appropriately., • Customer-service mindset with the ability to balance employee experience and policy compliance., • Ability to manage multiple priorities in a fast-paced environment., • Proficiency in Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint, SharePoint, Forms, OneNote)., • Familiarity with Benevity a plus. Primary Location: New York Full Time Salary Range of $80,000-$100,000.

Job Title: Office Manager / Executive Assistant Reports to: Executive Assistant to the Principals Location: New York, NY Full-Time, On-Site, Monday to Friday The Office Manager/Executive Assistant (OM/EA) is a dual-focused role which includes: • Responsibility for the daily operations of a Family Office in New York, including scheduling, IT, troubleshooting, research, document management, inventories, oversight of the office spaces, management of office equipment and all employee devices, special event coordination, as well as other administrative support, ensuring that we always have a professional, welcoming, clean, and safe space that runs smoothly and integrates environmentally sensitive practices., • Executive Assistant support for the principals’ primary EA, as well as for the chief administrative officer (CAO), managing director of operations and properties (MD, O&P), and collaboration with other administrative and property staff. As a key member of the administrative support team, the OM/EA is a digital native, driven by a strong desire to execute all responsibilities with the highest level of excellence, service and consistency. Reporting to the principals’ EA, the OM/EA also closely partners with property and finance staff to carry out responsibilities in a coordinated and seamless way. Responsibilities include but are not limited to: Office Management & IT • Purchase and maintain environmentally sound office inventory and kitchen/pantry items, • Admin role for building staff/visitor management and security systems, • Maintain office spaces and various paper and electronic files/documents, • Ensure office equipment is working and maintained (printers/copiers/scanners/shredders/etc.), • Oversee email, calendar, contacts and related cloud account management, • Ensure staff have fully functioning computers, desktop and mobile phones, and printers and troubleshoot with vendors and service providers as needed, • A/V oversight for conference rooms, including projectors, TVs/monitors, maintenance and servicing, • Review invoices, report allocations, and submit invoices to bill.com, • Manage organization of supply closets/rooms and executive bathroom supplies, • Monitor office plants and liaise with plant care vendor to support overall health and appearance of plants, • Maintain collaborative relationships with building manager and vendors, including office cleaners to ensure all areas are well maintained, • Distribute office keys and IDs to staff, • Prepare, update and distribute Fire Safety Plan; coordinate with building's Fire Safety Director and its Fire Safety vendor to ensure we remain in compliance with FDNY regulations, • Support the planning, organization and coordination of events happening in the office space, as well as occasional events at other locations, • Liaise with hosts, building management, and outside vendors on all event-related logistics, • Provide onsite support and troubleshooting during events Executive Assistance • As-directed support for the principals’ primary EA, • Screen incoming calls, correspondence and other requests, gather detailed information and determine appropriate course of action, referral, or response; prepare business correspondence and follow up as needed, • Calendar management including scheduling, adding and updating information, • Prepare travel arrangements as requested; includes arranging car service, booking and monitoring domestic and international flights, preparing itineraries, securing travel visas, etc., • Thoroughly prepare CAO for all appointments and social engagements with accurate and high-quality supporting documentation including travel and venue information, attendees with bios/photos, agendas, guest lists, event hosts and/or honoree information, other notes and relevant documents, • Proactively keep the CAO & MD well informed of upcoming commitments and responsibilities, • Responsible for CAO & MD’s daily schedules. Confirm all appointments and arrangements and keep the CAO & MD updated on all schedule changes in a timely way, • Research a variety of issues on behalf of the CAO & MD, • Closely work on administrative issues that intersect with foundation, political and financial advisors, multiple boards, and committees, • Prepare weekly activity reports on short term and long-term projects, • Submit all invoices for payment and expense reports for reimbursements, • Liaise with Principals’ family members to coordinate plans and other necessary details, • Support Principals’ family members with ad hoc requests, • Handle errands for CAO and Principals and/or their family members, as requested Job Qualifications: • Minimum of 8 years providing administrative support to a senior-level executive, • Highly organized, meticulous, detail oriented, resourceful and self-directed, • Ability to multitask and handle multiple projects with focus, accuracy, and efficiency, • Proactive attitude and approaches problems with a sense of possibility, • Always displays professional demeanor, • Proactive and able to anticipate needs before they arise, • Exceptional follow up skills to ensure ‘the i’s are dotted, and t’s are crossed’, • High value placed on customer service and flexibility, • Highly collaborative team player who enjoys working with a small, closely knit group to achieve outcomes, • High level of respect, integrity, reliability, and honesty. Mindful of confidentiality and discretion at all times, • Exceptional and concise communication skills, both written (email, correspondence, editing, and proofreading) and verbal (telephone and in-person), • Ability to decipher between routine administrative decisions that need to be made on behalf of the Principals, and when to confer with colleagues on more complex decisions that fall outside of normal operating procedures, • Ability to remain calm in the face of unexpected challenges, • Creative, persistent, and thorough research techniques, • Strong operating knowledge of current technology, • Savvy with Mac, Microsoft 365, OneDrive, Monday.com, Box.com, Google Docs, iCloud, Dropbox, and other modern platforms and tech tools, • New York Notary Public, current or willing to obtain license, • Flexibility to be accessible 24/7 (primarily as backup to the principal EA); commits to prioritizing the needs of the Principals and their family., • Physical requirements include ability to push, pull or lift up to 50 pounds, • Fluent in English, • Legally eligible to work in the United States at time of hire, • All company owned and managed properties are smoke free

Elevate the Everyday Experience as our Headquarters Office Lead Are you eager to work in a fast-paced, dynamic sports and entertainment headquarters? Join us as our Headquarters Office Lead—a pivotal position responsible for overseeing front-of-house operations and ensuring a seamless workplace experience for both employees and visitors. This is more than a front desk job. It’s an opportunity to build your professional reputation while supporting and guiding a team at the center of our NYC headquarters. You’ll set the standard for service and office operations, while collaborating with creative thinkers, industry leaders, and innovators. What You’ll Do As the face of our NYC headquarters and the leader of front-office operations, you’ll help ensure that everyone who enters our space has an enjoyable experience. Your responsibilities will include: Manage Front Desk and Guest Services: • Ensure all common areas — including reception, kitchens, conference rooms, and pantries — are clean, organized, and fully stocked. Lead initiatives for maintaining a high-functioning and welcoming office environment. Coordinate Supplies and Vendor Relations: Work with F&B vendor to monitor and replenish food and beverages as needed. Coordinate with Facilities for maintenance, repairs of office and beverage equipment, and refill pantry supplies as needed. • Support Space Planning and Meeting Logistics:, • Manage internal contact lists, meeting room calendars, and workspace coordination for employees and visitors. Partner with Facilities and HR as needed on space utilization and move planning., • Mentor and Train Team Members:, • Provide training and oversight for backup coverage, ensuring consistency and a seamless office experience for all., • Contribute to Office Culture:, • Proactively support cross-functional projects and initiatives that enhance employee experience, office efficiency, and company culture. What You Bring • A strong sense of leadership and pride in delivering exceptional service, • Outstanding communication and interpersonal skills, • Willingness to learn and grow in a fast-paced headquarters environment, • Highly organized with the ability to manage multiple priorities simultaneously, • Confidence to take initiative and improve processes, • Comfort with Microsoft Office and general office systems, • A collaborative, can-do attitude and the desire to be part of a thriving team Preferred Qualifications • Bachelor’s degree or equivalent experience preferred., • 1–3 years’ experience in an office assistant, hospitality, customer service, or administrative role (internships count!)., • Experience in a fast-paced, client-facing environment., • Familiarity with office technology and workplace software (e.g., MS Office 365, Kadence/ conference booking system). What’s in It for You • An insider’s view into a top sports & entertainment company., • The opportunity to shape the office culture and staff experience., • Direct exposure to cross-functional projects and the opportunity to take on added responsibilities., • A culture that rewards initiative, innovation, and collaboration.

Job Description 3- 6 month temporary Administrative Assistant $25 per hour (onsite 5 days a week) • Managing front office operations, including monitoring the main office email account, answering and screening telephone calls, responding to routine inquiries, and routing communications appropriately, • Maintaining calendars, schedules, contact lists, databases, files, and confidential records, • Coordinating meetings, events, and travel arrangements; preparing agendas, minutes, correspondence, reports, and presentations, • Managing senior level schedules and facilitating all staff and leadership meetings, • Submitting work orders and coordinating media services, custodial services, and technical support for meetings and events, • Supporting operations, including daily disbursements and deposits, event programming support, website updates, and preparation of printed and digital materials, • Coordinating communications with campus offices, elected officials, community organizations, vendors, and external partners as directed, • Monitoring mandatory staff training deadlines and maintaining completion records, • Receiving, sorting, and distributing mail; coordinating internal and external mailings, • Bilingual Spanish is a plus Technical Skills: Microsoft Office 365 (Word, Excel, Outlook, PowerPoint) Google Workspace Adobe Creative Suite Zoom Mailchimp Slack Asana Performing additional related duties as assigned Company DescriptionThe Nonprofit Staffing Solution provides talent exclusively to the nonprofit sector. Specializing in Executive Search, Direct Hire, Interim Professionals, Consultants and Contract/Temporary staff – we are your single source for all of your organization’s staffing needs. With a national reach, a strong understanding of the nonprofit sector and the expertise to offer a variety of hiring and staffing solutions, the Nonprofit Staffing Solution helps organizations make smart hiring decisions and advance diversity, sustainability and build capacity. Unlike any other staffing agencies, the Nonprofit Staffing Solution provides a full range of assistance and other benefits to job seekers under one roof including: referrals to training workshops, resume evaluation, interview preparation and for those with low-income, referrals to free professional interview attire. The Nonprofit Staffing Solution also offers low-cost business referral services to website designers and/or grant funding or assistance for those interested in becoming entrepreneurs or getting their business off the ground. OUR GOALS ARE SIMPLE: ●\tConnecting the nonprofit workforce ●\tTo be diligent about providing the best and most appropriate service to our clients. ●\tTo offer a wide range of staffing products for different staffing issues and needs: the right product for the right solution at the right time. ●\tTo source the top 10% of talent in a changing and fiercely competitive marketplace. ●\tTo help our clients avoid and manage the potential risk of a wrong hire. ●\tTo educate our clients so they become experts at hiring the right talent. ●\tTo provide reports on hiring trends in the nonprofit sector, including our Annual Salary Report for Nonprofits. ●\tTo help clients achieve greater diversity in the recruiting and hiring of staff. ●\tTo provide a one-stop shop for staffing guidance and career planning resources to job seekers. The Nonprofit Staffing Solution specialties are in the following areas: Fundraising/Development, Database Managers, Finance, Accounting Human Resources, Executive Management, Program Management, Marketing and Office Support. Assisting clients and job seekers with Executive Search and Direct Hire, Interim Professionals, Consultants, and Contract/Temporary Staff. Connecting Nonprofits to Diverse Talent. At The Nonprofit Staffing Solution, Diversity, Equity, and Inclusion (DEI) are at the core of our business.The Nonprofit Staffing Solution provides talent exclusively to the nonprofit sector. Specializing in Executive Search, Direct Hire, Interim Professionals, Consultants and Contract/Temporary staff – we are your single source for all of your organization’s staffing needs. \r\n\r\nWith a national reach, a strong understanding of the nonprofit sector and the expertise to offer a variety of hiring and staffing solutions, the Nonprofit Staffing Solution helps organizations make smart hiring decisions and advance diversity, sustainability and build capacity. Unlike any other staffing agencies, the Nonprofit Staffing Solution provides a full range of assistance and other benefits to job seekers under one roof including: referrals to training workshops, resume evaluation, interview preparation and for those with low-income, referrals to free professional interview attire. The Nonprofit Staffing Solution also offers low-cost business referral services to website designers and/or grant funding or assistance for those interested in becoming entrepreneurs or getting their business off the ground. \r\n \r\nOUR GOALS ARE SIMPLE:\r\n\r\n●\tConnecting the nonprofit workforce\r\n●\tTo be diligent about providing the best and most appropriate service to our clients.\r\n●\tTo offer a wide range of staffing products for different staffing issues and needs: the right product for the right solution at the right time.\r\n●\tTo source the top 10% of talent in a changing and fiercely competitive marketplace.\r\n●\tTo help our clients avoid and manage the potential risk of a wrong hire.\r\n●\tTo educate our clients so they become experts at hiring the right talent.\r\n●\tTo provide reports on hiring trends in the nonprofit sector, including our Annual Salary Report for Nonprofits.\r\n●\tTo help clients achieve greater diversity in the recruiting and hiring of staff.\r\n●\tTo provide a one-stop shop for staffing guidance and career planning resources to job seekers.\r\n\r\nThe Nonprofit Staffing Solution specialties are in the following areas: Fundraising/Development, Database Managers, Finance, Accounting Human Resources, Executive Management, Program Management, Marketing and Office Support. Assisting clients and job seekers with Executive Search and Direct Hire, Interim Professionals, Consultants, and Contract/Temporary Staff. Connecting\r\nNonprofits to Diverse Talent. At The Nonprofit Staffing Solution, Diversity, Equity, and Inclusion (DEI) are at the core of our business.

Job Description We are seeking a detail-oriented Secretary to join our dynamic team. This role is a bridge between traditional administrative excellence and modern, tech-forward operations. The ideal candidate will possess strong verbal and written communication skills, with fluency in Spanish being an absolute requirement. Key Requirements & AI Proficiency Beyond standard administrative tasks, we are looking for a candidate who is "AI-native" in their workflow. You should be able to: Leverage AI Tools: Demonstrate advanced proficiency in using AI platforms (such as ChatGPT, Claude, or Gemini) to draft correspondence, summarize lengthy reports, and streamline document creation. Workflow Automation: Identify opportunities to use automation tools (like Zapier or Microsoft Power Automate) to reduce repetitive tasks. Data & Prompt Engineering: Craft effective prompts to extract high-quality outputs for scheduling, research, and client communication. Tech Adaptability: Quickly learn and integrate new software and AI-driven features within the Microsoft 365 or Google Workspace ecosystems.

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! • Responsible for coordinating the activities of Operations and oversees the Operations Planners to effect daily on-time performance., • This role is a part of the Control Center team within the Airports group., • Oversees the activities of AA employees who perform the movement of aircraft, • Chairs daily shift briefings and prepares daily station tour reports and analysis for station dependability, • Identifies daily challenges that will hinder operational objectives and communicates operational plans effectively, • Remains available and flexible to pivot in realtime based on operational needs, • Monitors station arrival/departure dependability performance while analyzing trends, • Investigates and resolves all operational irregularities to ensure compliance with AA operating procedures, • Adjudicates properly the Delay Code Handbook and AYR procedures, • Communicates with all local operating departments as well as IOC, MOC, AA central loads, and outside agencies pertaining to AA operational schedule and effectively interprets information from the various sources, • Works rotating/flexible shifts as operationally required, • Performs other duties as requested while adjusting to operational needs, • Look ahead and take advantage of opportunities to mentor and develop Control Center CSM and coordinator staff to advance the future of the organization, • Ensure all Team members comply with American Airlines attendance, performance, and work environment policies., • Bachelor’s Degree or Master's Degree in Business Management or Science in Aviation or equivalent experience/training, • 5+ years of leadership operational experience leading people or relevant experience, • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc., • Ability to handle multiple concurrent assignments/projects and be flexible to lead those projects to completion when required, • Skills in excellent leadership and teamwork with a proven ability to work effectively in a variety of situations, • Ability to be self-driven, highly motivated, creative, and results-oriented, • Ability to work well under pressure and a variety of work schedules, • Ability to effectively collaborate with stakeholders across different departments, • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network., • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more., • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need., • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Job Description Title: Service Desk Analyst Location: Remote Duration: 0 – 3 Months Contract/ Contract to Hire Job Description: • Provide Level 3 end-user desktop support to multiple users at multiple locations running Windows, Exchange, and Office 365 environments., • "See the world through the eyes of the customer” delivering world class desktop support for all client issues while responding to Level 1 and 2 service tickets. There is also the potential for Tier 3 support work in conjunction with a Senior Technician., • Triage daily support incidents, desktop and light server troubleshooting, hardware and software installation, upgrades, and transformative projects., • Action daily midlevel to advanced infrastructure support incidents, • Resolve incidents and requests related to, but not limited to the following: Mail Application/Office 365 issues, Client/Server Connectivity issues, Time Sensitive and VIP Workstation incidents, File Restores, Remote Access incidents (Citrix and Terminal Services), Password Resets to name a few., • Execute basic system maintenance including software and operating system patching and software version upgrades., • Provide support of Active Directory such as add/remove users, password resets and Group Policy application., • Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM), • Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services., • Creation and administration of user accounts on all group technology supported systems., • Work closely with other IT teams to ensure swift ticket resolution and ensure Service level agreements (“SLAs”) are being met., • Contact third-party vendors for warranty service repair. Requirements: • Minimum 2 years of end user support, • Microsoft Operating Systems such as Windows 10,11 Microsoft Office 2010-2019 along with Exceptional experience MS Office Suite including Office 365 installation and administration, configuration, and troubleshooting., • Provide midlevel - advanced support and guidance to end-users on all aspects of Office 365 applications and services, including but not limited to Outlook, SharePoint, Teams, OneDrive, and Office Suite., • Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. With some expertise in Azure services., • Basic PowerShell experience, e.g., copy/paste (not writing script), • Android/iOS configuration, troubleshooting and potential integration with MDM solutions., • Familiar with cyber-security concepts, e.g., Multi-Factor Authentication (MFA), Anti-virus/Anti-malware, Software Firewall, Web Filtering., • Basic Networking: TCP/IP, LAN/WAN, DHCP, DNS, DFS, Routing, Switching and Firewalls. Along with understanding of networking concepts and security principles in Azure environments., • Experience with hardware troubleshooting (desktop/laptop, printer, mobile device), • Excellent communication and customer service skills with a strong ability to articulate technical information to non-technical people., • Familiarity with file system support including permissions, sharing, backups and restores., • Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.), • Familiarity of ITIL, and ITIL best practices within an IT operations environment, • Certifications in AZ900, M365 fundamentals, ITIL V4, • Experience with Managed Service Providers (MSP), • Experience with Market Data vendors, such as Bloomberg, Reuters, Factset

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Provide more in-depth troubleshooting for complex issues and administration for advanced technical requests that cannot be resolved through first-level or second-level support. Hardware Support • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Security appliances and hardware. Software Support • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Set up, test, deploy and maintain computer patch management solution. Maintenance • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Keep physical and virtual computer patterns and images up-to-date with latest security patches and software versions. Documentation • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Conduct user training, gather feedback, and update training guides as needed. Inventory • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Set up, test, deploy and maintain corporate asset management tool. Additional Responsibilities • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience applying intermediate to advanced technical capabilities to diagnose and resolve issues. Hardware Support • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • A plus to have experience assisting with, managing and supporting data center IT infrastructure and components such as: network equipment, security appliances, server hardware, storage appliances or arrays, UPS, PDUs, environmental monitoring devices. Software Support • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience managing door access control solutions. Maintenance • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • Experience creating, drafting, updating and maintaining advanced technical checklists, processes, and user facing guides, manuals and how to's. Inventory • Experience managing inventory with an asset management tool or Excel. Requirements • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Housing Specialist provides assistance and support to achieve permanent housing placement for all clients. The Housing Specialist also provides and documents clinical case management services for assigned clients according to the requirements of Urban Pathways and all regulatory and funding agencies. The Housing Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides support and guidance to program staff in the execution of all housing related tasks including but not limited:, • Reviews, completes, and makes recommendations, when necessary, on all housing applications including but not limited to: HRA 2010e, General Population, LINC, HPD, etc., • Manages and tracks all housing packages submitted to housing providers including DHS, OMH, HPD, etc., • Provides on-going follow-up to program staff and clients regarding housing status., • Assists clients with completing relevant applications for housing subsidies and programs, and advocates on behalf of clients to ensure that they receive the appropriate housing and housing subsidies., • Liaises with potential landlords and/or rental agents to ensure that potential housing meets city and agency standards., • Ensures successful and safe transition of clients into permanent housing and provides local community resources to clients if needed., • Assesses client housing interview skills and assists them to achieve competency in presentation and interviewing skills., • Escorts clients to housing interviews as needed., • Provides comprehensive case management services for assigned clients including, but not limited to:, • Entitlements, • Housing, • Employment/Education/Vocational Training, • Medical, mental health treatment, and substance abuse services, • Social and community integration 3. Provides counseling and support to clients on and on-going basis including, but not limited to: • Crisis intervention, • Training and support on client daily living skills, as required, • Assistance in problem solving, as required, • Conflict resolution, • Advocacy 4. Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., 5. Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., 6. Facilitates client groups and staff training as required. Administrative • Maintains housing tracking placement forms and reconciles all placement using client database system(s)., • Tracks and completes housing logs on a weekly basis., • Prepares and verifies monthly housing placement reports., • Maintains and submits all necessary documentation and reports accurately, timely, and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:, • Enters progress notes after each client meeting within 48 hours and/or as mandated by Program, • Completes Intake/Admission documentation within 24 hours of client admission and/or as mandated by Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program), • Updates information in client records, as required., • Develops and maintains relationships with community services and resources., • Networks with providers within and outside the DHS System to develop partnerships and housing referral opportunities., • Communicates verbally and in writing in a professional manner at all times, • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Qualifications, Education and Experience • Bachelor’s degree required. Master’s degree in social work or another related field preferred., • A minimum of two years of clinical individual or group counseling experience preferred., • Experience with NYC housing subsidies and programs required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Strong written and verbal communication skills., • Ability to problem-solve and be resourceful., • Foreign language skills a plus., • A proactive person-centered approach., • Required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Valid driver’s license with a clean driving record a plus. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Our client, a real estate investment firm is seeking a Services Desk Analyst to join their team. • This position is long-term temp position with the possibility of converting to a perm job., • The work schedule is Monday – Friday, 9am – 6pm and full onsite., • The pay rate is $40.00 per hour. Primary Purpose of Position: Support the computing needs of all desktop and laptop users, including installation, upgrades, problem resolution and repair. Essential Functions: End User Support • Install and support the use of peripherals and desktop software including, but not limited to, Microsoft Office, Adobe, and other applications., • Respond to requests for assistance in person or via remote support tools and escalate problems and requests as appropriate across the SF, LA, and Seattle regions., • Respond to requests for assistance in person or via remote support tools and escalate problems and requests as appropriate., • Diagnose hardware problems. Perform and/or coordinate the repair of hardware., • Install new laptops, desktops, printers, mobile devices, and other peripherals. Maintain and enforce hardware policies and standards., • Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications. Maintain and enforce software policies and standards., • Interact with the Application, Application Development & Data Services, and Infrastructure teams based in the Corporate office to resolve issues as necessary., • Maintain user accounts in Active Directory both on prem and on Azure. Support the use of Windows Group Policies and Active Directory Organization Units (OUs). Maintain and enforce security policies and directory standards., • Perform patching and maintenance as needed using SCCM and/or Microsoft Intune to remediate system vulnerabilities, reduce risk, and to ensure standards., • Maintain the inventory of hardware and software., • Manage and maintain standard desktop images and installations., • Support the use of audio-visual equipment in conference rooms., • Provide “white glove” level of service at all times., • Provide secondary support to the regional properties, as directed by the Director, Regional IT Services. Operations Support • Manage printer maintenance and toner service. Internal Operations • Conduct one-on-one instruction., • Maintain documentation in accordance with policies and control requirements., • Conduct research on new technologies or products., • Recommend purchases based on an assessment of user requirements. General • Special projects and other duties as assigned. Requirements and Qualifications: • A high school diploma or equivalent educational certification is required. A BA/BS preferred., • A minimum of 3 years’ service desk support experience in a Microsoft environment., • Excellent working knowledge Windows 10/11 and the suite of Microsoft Office products., • Possess working knowledge of remote-control support applications, such as Microsoft Teams and Remote Desktop Protocol (RDP). Understand basic concepts of the operation of switches, routers and firewalls., • Proven ability to provide messaging-based and in-person support for troubleshooting and resolving technical issues., • Excellent verbal and written communications skills across all levels of the organization., • Ability to demonstrate multi-task management skills., • Exhibits and champions excellence in work habits and a willingness to embrace change., • Demonstrated ability to work proactively, independently, and as part of a team is essential., • Be detail-oriented and methodical in solving problems and managing multiple projects., • Possess an aptitude toward learning technical concepts., • Be results-oriented and a quick learner in supporting new products and technologies., • Be able to travel and to work flexible schedules outside normal business hours when required. Physical Requirements: • Involves work of a general office nature usually performed sitting such as answering the phone and operation of a computer., • Involves work of a general office nature usually performed standing such as operation of a photocopier and a fax machine., • Involves work of a general nature related to computer repair., • Involves movement between departments and sometimes office building floors to facilitate work., • Involves lifting of computers & monitors up to 50 pounds.Company DescriptionWe are a FANTASTIC Woman owned company been in business for 40+ years!We are a FANTASTIC Woman owned company been in business for 40+ years!

Job DescriptionOverview Company Overview: Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team. Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology. Job Description Allied Universal® Technology Services is hiring a Director of Service to lead and scale regional service operations for Allied Universal Technology Services. This role is responsible for driving profitable service growth, expanding recurring revenue, and strengthening customer relationships while ensuring disciplined operational execution. The Director of Service partners with Regional and National leadership to accelerate service adoption, increase market reach, and align service strategy with the company's long-term growth objectives and core values. RESPONSIBILITIES: Operations & Financial Accountability • Own regional service operations, performance, staffing, region coverage, and customer retention, • Maintain full accountability for service execution, QA/QC standards, safety compliance, and contract adherence, • Build and sustain strong customer relationships while ensuring SLAs, metrics, and contractual obligations are met, • Lead resolution of escalated service issues, minimizing customer impact and driving satisfaction, • Lead, hire, develop, and retain Service Managers and regional service teams, • Establish performance goals, development plans, and accountability measures for all direct reports, • High school diploma or equivalent, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of five (5) years of experience in successfully building and developing teams in the security or customer service-related industry, • Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen, • Strong leadership, customer service, communication, and team-building skills with the ability to influence others, • Highly organized, detail-oriented, and able to manage multiple priorities under tight deadlines, • Working knowledge of CRM platforms to track customer interactions, escalations, renewals, and growth opportunities, with the ability to analyze service data and translate insights into actionable operational improvements, • Proficient in Microsoft 365 tools including Teams, Excel, Outlook, PowerPoint, SharePoint, and Word, • Able to build effective internal and external relationships and travel up to 50% as business needs require, • College degree in business administration, management, or related field, • Experience in a service-related or security integration industry, • Experience working with field service management (FSM) platforms to manage dispatching, technician productivity, SLAs, and work order lifecycle, • Professional certifications in project management or resource management (e.g., Project Management Professional (PMP), Six Sigma, Agile, Waterfall), • Pay: $120,000 - 170,000 annually, 20% bonus potential, auto allowance and gas card, • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26 Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1560883

Job DescriptionReporting to the CIO, the Director of Technology Services is a visionary technology leader and strategic collaborator responsible for shaping the direction, development, and management of the organization's technology services. As a strategic partner, the Director ensures that technology serves as a catalyst for achieving institutional goals and enhancing operational excellence. The Director oversees technology infrastructure, cybersecurity, and cloud strategy, drives AI innovation, and partners on digital transformation initiatives while leading a diverse team of technology experts. The Whitney is at an important inflection point in how it governs and delivers technology services. The Director will join during a period of active evolution — bringing structure, governance, and leadership to a function that is growing in strategic importance to the institution. Candidates who are energized by building, not just managing, will find this role especially compelling. Responsibilities Strategy & Roadmap • Develop a comprehensive 3-year technology services and solutions road map that aligns with and enables the Museum’s overall strategic plan, mission, and goals., • Collaborate with business units to understand needs and deliver effective technology solutions., • Lead initiatives to modernize and streamline technology operations., • Build consensus and drive organizational change through compelling technology solutions and services.Technology Operations & Infrastructure, • Oversee delivery of all technology services including infrastructure, applications, and end-user support., • Ensure high availability, scalability, and performance across all systems and platforms., • Govern a blended service delivery model — including internal staff and external managed service partnerships — ensuring SLA accountability, escalation discipline, and institutional continuity., • Collaborate with cross-functional teams to support technological needs across departments., • Oversee cloud strategy and migration planning, balancing performance, cost, and risk.Artificial Intelligence, • Identify opportunities to leverage AI, machine learning, and automation to support Museum priorities., • Oversee responsible AI initiatives, including ethical considerations, bias detection, transparency, and implications for the Museum., • Monitor AI developments and assess potential applications across the organization., • Ensure AI initiatives comply with data privacy regulations and security standards.Collaboration and Stakeholder Engagement, • Build relationships with department heads and Museum leadership to proactively identify needs, communicate roadmap plans, and drive adoption., • Stay informed on trends related to collaboration technologies to guide and inform workflow improvements and innovations., • Engage with industry counterparts to align workplace technology standards and share best practices.Cybersecurity & Compliance, • Develop and champion a comprehensive, multi-year cybersecurity strategy that protects the museum's digital assets, collections data, donor information, and operational systems., • Ensure compliance with relevant regulations (e.g., GDPR, SOC 2)., • Develop and enforce comprehensive cybersecurity policies, procedures, standards, and governance frameworks across all systems and departments., • Lead security risk assessment processes, identifying, quantifying, and prioritizing technology risks to museum operations.Team & Vendor Leadership, • Lead, mentor, and develop the Technology Services team, fostering innovation, collaboration, and a strong service culture., • Establish clear roles, responsibilities, and performance metrics for all team members., • Manage vendor and managed service relationships — governing contracts, scope alignment, and renewals., • Manage the technology budget, ensuring cost-effective solutions and optimal resource allocation.Requirements, • 6+ years of progressive information technology leadership, with demonstrated experience managing enterprise infrastructure and teams., • Proven ability to govern hybrid delivery models including managed service or outsourced IT partnerships., • Strong knowledge of cybersecurity, cloud computing, and digital transformation best practices., • Experience with AI platforms (e.g., Microsoft Copilot, OpenAI, Anthropic) and translating AI investment into measurable outcomes., • Track record implementing and scaling Microsoft 365, Teams, and related collaboration platforms., • Demonstrated ability to lead through organizational transition and build resilient, sustainable operating models., • Excellent communication and stakeholder engagement skills — comfortable presenting to senior leadership and non-technical audiences., • Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.Unusual Working Conditions, • On call 24 hours per day, 7 days per week., • After-hours work when upgrades, implementations, or testing cannot be carried out during the business day., • Lifting heavy equipment., • Salary range is $160,000 - 170,000 and will be commensurate with experience, • Medical, Dental, Vision, 403(b) elections, • Generous Paid Time Off benefits, • Commuter benefits - parking and mass transit, • Admission to world-renowned museums across the city and nationally About the Whitney The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. Powered by JazzHR Z7v3Ceg7im

Job Description AGENCY BACKGROUND: Northern Manhattan Improvement Corporation (NMIC) is a community-based, not-for-profit organization founded in 1979. NMIC has grown into a leading multi-service agency with over 140 staff members serving New York City with a focus on upper Manhattan and the Bronx. Our mission is to serve as a catalyst for positive change in the lives of the people in our community on their paths to secure and prosperous futures. Integration is the cornerstone of NMIC’s programs, and our staff can identify and address a broad array of immediate needs through comprehensive crisis intervention services. With their matters resolved, clients move seamlessly to capacity building services through our holistic programs designed to transition individuals and families to self-sufficiency. • Our Legal, Organizing, Advocacy, and Weatherization programs meet community member’s basic needs including legal representation, immigration assistance, housing advocacy, tenant organizing, financial services, DV and health related matters, • Our Education & Career Services program impacts individual community members with the practical tools necessary to build secure and prosperous futures Job Title: Human Resources Generalist Department: Administration Unit: Human Resources Reports to: Director of Human Resources FLSA Status: Exempt Hours: Monday-Friday, 9am-5pm Work Model: This is a hybrid position, requiring in person work 2-3 times per week at the main office in Manhattan. SUMMARY OF RESPONSIBILITIES: Reporting to the HR Director, the HR Generalist plays a pivotal role in the administration of NMIC's Human Resources Department. This position is multifaceted and encompasses responsibilities across various HR functions, recruiting, onboarding and orientation, employee engagement, employee relations, and offboarding. It demands a perceptive individual capable of building rapport with individuals at all organizational levels while upholding strict confidentiality standards. As a hybrid role, this position requires a physical presence at our main office in Manhattan. • Support the department in implementing strategic Human Resources programs, including training and development initiatives, research projects, wellness initiatives, and involvement in safety and employee-related committees., • Assist the HR Director in the administration of the performance review system, including proactively working with supervisors and directors on employee issues, documentation, PIPs, addressing performance concerns., • Regularly check in with supervisors and directors to ensure performance reviews are done on time and to encourage check-in meetings., • Oversee and expand use of Performance Pro employee evaluation software, adding check-in meetings, updating competencies related to job duties and running reports and analyzing reporting data., • Support employee engagement initiatives, including developing and implementing staff recognition and support strategies., • Help to develop internal staff training and identify relevant available external training., • Oversee recruiting including posting jobs, monitoring searches, managing the employee referral program, and training staff on the ATS. Monitor and run reports on data related to improving recruiting to give feedback to supervisors and senior staff., • Handle all administrative responsibilities for onboarding and offboarding, including the facilitation of new-hire orientations and exit procedures., • Provide backup support for payroll and benefits administration during periods of absence or high volume, including review of timesheets, in coordination with the HR & Payroll Administrator., • Support preparation for internal and external audits by organizing and providing HR-related documentation, in coordination with the HR team and external partners., • Ensure ongoing compliance with federal, state, and local employment laws and regulations., • Oversee wellness program and initiatives, including coordinating with vendors, planning and executing wellness activities. Regularly educate staff on the Employee Assistance program, schedule trainings for staff, share counseling resources., • Help plan and organize all staff meetings and other staff events (picnic, holiday party, employee appreciation events)., • Manage the onboarding and compliance/administration of interns and volunteers, coordinating with various resources for interns and volunteers. QUALIFICATIONS • Bachelor's degree (SHRM certification preferred), • A minimum of 3-5 years of relevant experience is required., • Demonstrated initiative and a track record of professional growth in the field of Human Resources., • Proficiency in working effectively under pressure and the ability to operate independently with sound judgment., • Exceptional organizational skills, attention to detail, and a task-oriented approach. Must have the ability to establish priorities, manage multiple issues in a time-sensitive manner, and maintain a positive attitude., • Strong computer skills, including proficiency with HR systems and databases (experience with ADP is advantageous), and competency in Microsoft Office applications (familiarity with Office 365 basic administration is a plus)., • Proficiency in exercising a high degree of professionalism, diplomacy, discretion, firmness, and collaboration when interacting with individuals at all levels., • Capacity to quickly acquire knowledge of policies, procedures, and systems., • Understanding of HR best practices and current regulations; knowledge of employment and labor laws., • Ability to comprehend, interpret and apply the appropriate sections of applicable laws, guidelines, regulations ordinances, and policies. SALARY: $75,000 to $85,000 annually BENEFITS: NMIC offers a generous benefits package including medical, dental, life, and disability insurance; paid time off consisting of 20 vacation days, 15 sick days, 5 personal days, 11 agency holidays, plus the week off from Christmas Eve through New Year's Day; a 401k with agency contribution; and other benefits. NMIC IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: NMIC is an Equal Opportunity Employer and actively encourages candidates of diverse backgrounds to apply for employment. Applicants must meet the minimum qualification requirements. A combination of education and experience will be considered unless specifically stated otherwise.

Job Description You’re invited to join our team of enthusiastic young professionals who are working together to create innovative technology solutions for our clients. Winning Strategies ITS () in Newark, NJ is a fast-growing, full-service company providing technology expertise to a wide range of clients. Our services include managed services, Internet hosting, application hosting, website development and desktop support, among others. We manage more than 1000 desktops for small- to medium-size businesses. Our office is located within walking distance from Newark Penn Station, Newark Broad Street Station, Washington Street Light Rail, and NJ transit bus stops. We also cover 50 percent of parking costs at a nearby parking garage. Many lunch options are within walking distance. The office is also near the NJ Performing Arts Center and the Prudential Center. We are looking to immediately hire a Technical Support Level 1. The team provides network and workstation support in a managed services environment for multiple clients domestically and in Europe, Asia and Latin America. Responsibilities: • Installing and configuring computer hardware, software, printers and scanners, • Onboarding and Offboarding Client End-Users, • Imaging of Desktops & Laptops, • Monitoring and maintaining computer systems, • Support Systems Administrator with any projects., • Efficiently work tickets via email and phone calls., • Provide basic level desktop/server support., • Setting up email accounts on Outlook., • Basic printer/scanner setup and troubleshooting, • Malware and virus remediation, • Ensure proper recording, documentation and closure, • Troubleshoot basic laptop hardware issues, • Acts as support for all computer related problems and escalates as necessary. Issues may range from basic application support (Windows, Office, Adobe) to specific application support., • Solving basic networking issues (inability to access network shares, unable to connect to internet)., • Updating hardware inventory information through provided asset management software, • Deploying and maintaining software installations, • Experience with Office 365 and Google G Suite, • Experience with Active Directory & Azure Active Directory, • Experience with Windows 10 Domain Based Environments, • Experience with Troubleshooting VPN Client Connectivity, • Ability to communicate technical information, both verbal and written, to a wide range of end-users, • Strong troubleshooting and critical thinking skills, • Ability to manage multiple support tickets and work independently, • Positive and professional demeanor, • Associates in Information Technology (or related), • A+ and Net+ a plus, • Microsoft Certified Systems Engineer (MCSE) or MCITP a plus

Job DescriptionPOSITION SUMMARYAs a Human Resources Generalist, you will play a pivotal role in the core functions of our HR department. Your responsibilities will encompass a wide range of HR activities, including employee relations, recruitment, benefits administration, performance management, and compliance with labor laws and company policies. You'll serve as a trusted resource for employees and management alike, offering guidance on HR-related matters, resolving employee issues, and ensuring a positive and inclusive work environment. Your ability to handle confidential information, communicate effectively, and adapt to evolving HR trends and regulations will be essential in supporting our organization's talent management and HR initiatives. This role offers an exciting opportunity to contribute to the overall success of our company by fostering a healthy workplace culture and facilitating the growth and well-being of our employees. This position is located within Central New York State and involves travel within the region and New York State about 10% of the time. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES• Employee Relations and Conflict Resolution (15%)Address employee concerns, conflicts, and grievances, fostering a positive work environment. • Onboarding and Offboarding (15%)Processing of all employee lifecycle transitions • Policy Development and Compliance (15%)Assist in developing HR policies and procedures, ensuring compliance with labor laws and regulations. • Employee Records Management (15%)Maintain accurate and confidential employee records, including personnel files and HR databases. • Benefits Administration (10%)Administer employee benefits programs, such as health insurance, retirement plans, and leave policies. • Performance Management (10%)Support performance appraisal processes, provide feedback, and assist in development and improvement plans. • Training and Development (10%)Identify training needs, coordinate training programs, and promote employee development. • Payroll and Compensation (5%)Collaborate with payroll to ensure accurate compensation and resolve payroll-related queries. • HR Reporting and Analytics (5%)Generate HR reports, analyze data, and provide insights to inform HR decisions. REQUIRED SKILLS/ABILITIES:Interpersonal• Excellent customer service and communication skills• Ability to remain focused and calm in stressful situations• Excellent interpersonal and verbal skills• Superior oral and written communication skills• Ability to develop and maintain effective, professional relationships with internal and external stakeholders• Ability to work effectively as part of team Technical• Proficient in Microsoft Office Suite or similar software• Proficient in HRIS, Talent Management and/or Applicant tracking systems Subject Matter Knowledge• Proficiency in managing and resolving employee conflicts, grievances, and concerns• Understanding of employee benefits programs, such as health insurance, retirement plans, and leave policies, and the ability to administer them effectively• Deep knowledge of employment law and recommended best practices• Knowledge of HR policies and procedures, coupled with the ability to ensure compliance with labor laws and regulations• Competence in maintaining accurate and confidential employee records, utilizing HR software and systems for data management and reporting. Work Habits/Attributes• Keen attention to detail• Excellent organizational skills• Outstanding time management skills, including the ability to work under deadline• The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities• Ability to exercise sound judgment and independent decision-making skills• Ability to produce reliable, high-quality work with minimal direct supervision• Ability to exercise discretion in the handling of confidential information• Comfort making data-driven decisions• Ability to make strategic decisions• Superior negotiation skills• Well-developed problem-solving and critical thinking skills• Ability to build and lead high-performing teams• Comfort making sound strategic decisions in the face of uncertain or incomplete informationREQUIRED QUALIFICATIONS • A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice, • Bachelor’s degree in business administration, human resources, (liberal arts) or a related field, • A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems, • 3+ years of experience in an HR generalist role that includes responsibility for employee relations, • Proficiency in (Microsoft office 365) and HRIS systems. ADP, Paycom, and Workday experience a plus, • Knowledge of federal, state, and local employment laws and regulations, • Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin and ability; and to reflect on one’s personal identity with humilityPREFERRED QUALIFICATIONS, • Valid PHR or SHRM-CP certification, • Project management experience, • Experience with succession planningPHYSICAL DEMANDS, • This job operates in a professional office environment/clinical office setting. Potential exposure to communicable diseases and other conditions in a health center environment.

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it. Who you are Metropolis is seeking a Manager, Strategic Operations to serve as the operational hub of the Chief Commercial Officer's office. You are a high-EQ professional who protects the CCO's time and extends their reach across the organization by ensuring people and processes run with absolute precision. As a trusted partner and the single point of contact for executive leadership coordination, you will manage complex governance, administrative operations, and strategic initiatives to ensure the office moves at the speed of our AI-first environment. What you'll do • Own preparation logistics for regular cadence meetings, including developing presentations, pulling materials, and managing agenda inputs, • Support town hall preparation by coordinating slides, timing, and communication logistics, • Coordinate with the VP of Strategic Initiatives and commercial leadership on cross-functional meeting preparation, • Manage distribution lists and communication infrastructure for the Operations and Commercial leadership teams, • Lead the Annual Meeting prep calendar by coordinating calls, materials, and communications across contributing stakeholders, • Represent the CCO's office in weekly company-wide syncs to ensure operations inputs are captured and actioned, • Manage recurring commission audit processes in Salesforce and coordinate with SVP-level leaders on data accuracy, • Lead monthly operational coordination calls to drive readiness among market leads and commercial stakeholders, • Oversee vendor relationships with strategic partners and manage the employee recognition program for the operations team, • Default to AI tools for drafting communications, managing inbox triage, and summarizing meeting outputs to improve office workflowsWhat we're looking for, • 6+ years of experience in a strategic program management, consulting, operations coordination, or similar role, • Exhibit exceptional organizational skills with a strong bias for action and the ability to close loops independently, • Demonstrate high EQ and professional maturity when interacting with C-suite leaders, investors, and external partners, • Navigate ambiguity comfortably and make sound judgment calls without complete information, • Maintain strict discretion with confidential information regarding senior leadership, • Operate with technical proficiency in Google Workspace or Microsoft 365, • Use AI productivity tools such as Claude, ChatGPT, or Gemini to improve executive support workflows, • Identify opportunities to pilot and implement new AI tools to reduce manual overhead, • Act as a reliable point of contact for ELT assistants to ensure the scheduling ecosystem runs smoothly, • Ability to represent the CCO's office independently to ensure governance processes run on timeWhile not required, these are a plus:, • Experience supporting a CCO, COO, or equivalent executive leader, • Familiarity with Salesforce, • Experience in the parking, real estate, or technology industries When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $150,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-CH1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionSalary: $90,000 - $110,000 Ready to Lead, Inspire, and Make an Impact? Join Us at My IT Crew. At My IT Crew, leadership isnt about titles, its about impact. Since 2016, weve been redefining what it means to deliver IT services, with a focus on empowering people, solving problems, and creating a culture where both our clients and team members thrive. Our customer satisfaction rating? A steady 97%. Our growth? Relentless, fueled by innovation and teamwork. Our culture? Transparent, collaborative, and committed to high performance. Now, were looking for a Service Manager who can raise the bar even higher, someone who can inspire a team, guide our clients, and make sure every hour spent delivers real value. Position: Service Manager Location: Brooklyn, New York Department: Service Delivery What Youll Do As Service Manager, youll be the heartbeat of our operations, keeping the team focused, clients happy, and performance on track. Youll: • Act as an escalation point for critical client issues, owning communication and resolution., • Manage scheduling, workload, and utilization to make sure every hour counts., • Review and manage service backlogs, keeping priorities clear and moving., • Track key metrics, spot trends, and proactively improve performance., • Mentor and motivate your team through one-on-ones, coaching, and clear feedback., • Handle employee reviews, hiring, and staff development., • Take ownership of major incidents, leading coordination and stakeholder communication., • Collaborate across departments to maximize client satisfaction and operational efficiency., • Lead by example, upholding accountability, morale, and excellent customer service. What You Bring Were looking for someone whos not just a manager, but a leader with vision, grit, and a people-first approach. Youll bring: • 5+ years of technical IT experience., • 3+ years in management or leadership roles., • Hands-on expertise with Windows Server, Active Directory, Microsoft 365, Firewalls, VPNs, Routing/Switching, Virtualization, and LAN/WAN., • Strong background in IT service delivery, incident/problem/change management, and client relationship building., • ITIL knowledge (V3/V4 Foundation strongly preferred)., • Excellent communication skills, you can build trust, present clearly to leadership, and defuse tough situations with calm confidence., • A proven track record of meeting KPIs and driving team performance. Why Youll Love It Here • A culture where leadership is about coaching, not micromanaging., • Real influence on strategy, performance, and customer success., • Tools, training, and processes that evolve with the industry., • A company that rewards initiative, values growth, and supports your leadership journey. If youre ready to step into a role where your leadership directly shapes client outcomes and team growth, then this might be your next big move. Lets talk. My IT Crew isnt just a place to work, its a place to grow, lead, and thrive.

Job DescriptionAbout the Role We’re looking for a hands-on IT Specialist to support day-to-day technology operations across a multi-site organization. This is an office-based role with local travel for urgent issues and scheduled site checks. You’ll focus on fast troubleshooting, clear user communication, and disciplined ticket management. This role is ideal for someone who likes fixing real problems, following process, and being accountable to measurable KPIs. What You’ll Do * Provide Tier 1–2 IT support for hardware, software, and access issues * Own tickets from intake through resolution or escalation * Communicate clearly with non-technical users in a fast-paced environment * Travel on-site for urgent issues that cannot be resolved remotely * Perform semi-annual preventive checks at office locations * Coordinate with and oversee third-party IT vendors for routine on-site work * Support onboarding/offboarding, account setup, and basic network troubleshooting * Document all work clearly in the ticketing system What This Role Is Not * Not a remote or hybrid position * Not a senior engineer or architect role * Not full-time field work What We’re Looking For * 2–4 years of hands-on IT support experience * Strong troubleshooting skills (hardware, OS, basic networking, applications) * Experience supporting Windows and Microsoft 365 environments * Ability to explain technical issues clearly to non-technical users * Comfortable working from tickets, SLAs, and KPIs * Willingness to travel locally for urgent site visits Nice to Have (Not Required) * Multi-site or healthcare IT experience * Experience working with MSPs or outsourced vendors * CompTIA A+ or Network+ (or equivalent real-world experience) How Success Is Measured * Ticket resolution time and backlog health * First-contact resolution rate * User satisfaction * Patch and documentation compliance Benefits We offer a comprehensive benefits package including: * Medical, Dental, and Vision Insurance * 401(k) retirement plan with company match (if applicable) * Paid Time Off (PTO) * Paid holidays * Paid sick leave in compliance with NY and NJ state laws * Professional development support * Employee discounts on orthodontic treatment (if applicable) Benefits eligibility is subject to plan terms and waiting periods. Why Join Us We’re tightening IT operations, improving accountability, and reducing noise by outsourcing routine work. You’ll be part of a focused team that values execution, process, and clear ownership. Diamond Braces is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.

Job Description This role is hands-on from day one: supporting users, resolving issues, and maintaining IT operations across multiple locations, while gradually expanding into process ownership, documentation, and system improvements. ResponsibilitiesIT Support & Operations • Troubleshoot end-user issues (hardware, software, network, printers), • Manage onboarding/offboarding and user access (Microsoft 365), • Maintain and prioritize ticket queue with clear documentation, • Support multi-site environment across 60+ locationsOn-Site Support & Coordination, • Travel 1–2 times per week to Brooklyn, Queens, and Staten Island locations, • Work with vendors and validate work performed, • Assist with equipment deployments and issue resolutionProcess Improvement, • Create and maintain SOPs, guides, and documentation, • Identify recurring issues and implement long-term fixes, • Contribute to improving IT workflows and support processesGrowth & Ownership, • Take ownership of assigned locations and support outcomes, • Help build training materials and internal documentation, • Grow into a Lead-level role with increased responsibility over timeRequirementsExperience, • 5+ years of IT support experience preferred, • Minimum 2–3 years in a service desk or end-user support role (required), • Experience supporting multiple users or locationsTechnical Skills, • Windows and endpoint troubleshooting, • Microsoft 365 administration (user management, permissions), • Networking fundamentals (DNS, DHCP, connectivity), • Printers, peripherals, and on-site troubleshooting, • Experience working in a ticketing systemWhat We’re Looking For, • Strong troubleshooting and problem-solving ability, • Ability to prioritize and work through multiple issues efficiently, • High accountability—tasks are completed and properly documented, • Comfortable in a fast-paced, hands-on environment, • Interest in growing beyond support into systems and operationsCompensation, • $65,000 – $78,000 base salary, • Based on experience and capability, • Growth tied to performance and expanded responsibilityBenefits, • Health, dental, and vision insurance, • Paid time off (PTO) and holidays, • Career growth into Lead / Supervisor role, • Direct mentorship from IT leadership, • Exposure to multi-site IT operations and infrastructure, • Opportunity to build processes, documentation, and workflowsWork Environment, • On-site role with local travel required, • Fast-paced, multi-location support environment, • Lean IT team with high ownership, • Focus on improving systems, not just reacting to issuesWho This Role Is For, • Mid-level IT professionals ready to take on more responsibility, • Candidates looking to grow into leadership over time, • Individuals who take ownership and improve systemsWho This Role Is Not For, • Entry-level candidates, • Senior engineers or IT managers, • Candidates looking for a low-responsibility or slow-paced role

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) FfP8kd0pPX

Job Description Seeking a highly skilled Azure Hybrid Desktop Support Engineer to join our IT team. This role sits at the intersection of end-user support, modern endpoint management, and cloud infrastructure, supporting a hybrid environment spanning on-prem Active Directory and Microsoft Azure (Entra ID). The ideal candidate combines hands-on desktop support experience with modern management tools (Intune, Autopilot) and thrives in a fast-paced, high-performance environment supporting demanding users. Key Responsibilities End-User Support & Operations • Provide white-glove desktop support for executives, traders, and business users, • Troubleshoot Windows 10/11, Microsoft 365, and line-of-business applications, • Support conference rooms, AV systems, and collaboration tools (Teams, Zoom), • Support and maintain hybrid identity environments (on-prem AD + Microsoft Entra ID), • Administer Azure AD Connect, synchronization, and identity troubleshooting, • Manage devices via Microsoft Intune / Endpoint Manager, • Deploy and maintain Windows Autopilot for zero-touch provisioning, • Automate repetitive tasks using PowerShell, • Assist with desktop engineering initiatives (image management, patching, policy deployment), • Support endpoint security tools (Defender for Endpoint, AV/EDR platforms), • Assist with access control, MFA, and device compliance policies, • Participate in audits, remediation, and security hardening initiatives Required Qualifications • 3–5+ years of experience in desktop support / end-user computing, • Strong experience with:, • Windows 10/11 administration, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Active Directory (users, groups, GPOs), • Hands-on experience with:, • Microsoft Intune / Endpoint Manager, • Azure AD (Entra ID) in a hybrid environment, • Solid troubleshooting skills across:, • OS, applications, networking basics, and hardware, • Experience with:, • Azure AD Connect / hybrid identity sync, • Windows Autopilot deployments, • Defender for Endpoint or similar EDR tools, • Exposure to:, • VDI environments (Citrix, VMware Horizon, Azure Virtual Desktop), • Patch management tools (WSUS, Intune Update Rings), • Background in financial services, hedge funds, or high-performance environments

Job DescriptionDepartment: Operations SupportLocation: 845 Bay Street, Staten Island NY, 10304Position Title: Information Technology (SIR), Emerging Talent Intern (Summer) Hourly Rate: $19.00 (Undergraduate), $21.00 (Graduate) All internship positions are onsite and require regular, in-person attendance at the designated work location. OVERVIEW OF DEPARTMENT:Staten Island Railway (SIR) IT & Enterprise Asset Management (EAM) department’s responsibility is to deliver an integrated, responsive, highly available, and secure Information Technology & Enterprise Asset Management environment that advances and supports exceptional services for the internal users and external customers.This assignment will have both financial and reputational implications on MTA. MTAPD/NYPD rely on recorded CCTV camera footage to enforce the law, to identify the repeat offenders and minimize fare evasion. RESPONSIBILITIES: • Assist with maintaining CIS Systems to accurately display train arrival time for the customers., • Submit Service Now tickets and coordinate with various MTA-IT teams to resolve the issues, • Deploy PCs, desk phones, cellphones, etc. to new users and ensure that the users’ have access to LAN, corporate email, printers, internet, home folders, shared folders, and various software applications., • Assist with managing hardware and software inventory and life cycle, • Coordinate with DOS EAM support team to grant SIR users access to HxGN and ArcGIS systems. Help resolve device syncing issues, network connectivity, and system slowness issues, • Perform System Verification and document all findings in the “Daily System Verification Log”., • Visit remote facilities and provide hands-on technical support to end-users related to PC/Wyse Box, Multi-function Printers, Microsoft 365 Apps/Services, Shared Folders, Mobile Devices, and various standard/proprietary application software., • Coordinate with various MTA-IT teams along with vendors such as Dell, HP, Solari Corp etc. to troubleshoot issues, • Assist with custom database development for various SIRTOA departments to streamline their work processes, and perform regular update / maintenance of those databasesPROJECTS:, • Assist MTAPD/NYPD to achieve shared goals of reduced crime, disorder, and fare evasion by providing downloaded audio/video files in a timely manner, • Assist with maintaining the Security / CIS System, and thereby increasing its appeal to the customers, • Provide on-time technical support to the end-users REQUIRED QUALIFICATIONS:, • Proficiency in Microsoft Office Suite is a must., • The candidate should possess organizational, analytical and communication skills., • The candidate should be able to work well under pressure and prioritize tasks effectively., • The candidate should have a keen eye for detail and be able to work independently while being an active team player., • Minimum of 1 year(s) of related experience in Network Engineering/Administration or Windows System Administration. REQUIRED EDUCATION:, • Matriculated in an undergraduate program in good standing with at least 2.5 GPA AND/OR matriculated in a graduate program in good standing with at least 2.8 GPA, • Major(s) Preferred: Master’s degree in information technology related field focusing on Computer Networking, Windows System Administration, and/or Database Development / Management or a related field preferred.

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Responsibilities: Specific duties include, but are not limited to, the following: • Manage day-to-day operation of HD & DT staff - scheduling, incidentals, provisioning, • Steward Client Services processes - HD, DT, reporting, • Host daily standups - ownership of report and improvements, • Lead service desk service-delivery improvement program - conduct analysis of case traffic and devise responses and improvements, • Coordinate support efforts with complimentary support teams, • Serve as incident management coordinator and lead RCA reporting, • Engage in outreach to constituent teams to gather information used for forecast future service-desk deliverables - continuously seek new ways to anticipate and meet constituent needs - conduct market research and surveys to gather feedback and formulate plans to improve service, • Ownership of tracking system enhancement and evolution, • Guide career growth of the team - recruit new staff and plan career paths for existing staff - create growth opportunities for staff, • Ownership of the client asset tracking practice and system - ensure all equipment is tracked, updated and recovered over the items' lifecycle - maintain inventory of deployable equipment - coordinate ITAD, • Lead 1st level monitoring and communications - build and maintain observability systems to detect and alert and respond as fast as possible, • Coordinate and arbitrate enterprise Change Management - articulate the process, system and adherence, reporting and metrics., • Lead and manage the deployment of new branch locations, including end-user PC rollout and setup., • Manage Active Directory, Intune, Microsoft Teams, and Exchange Online within a Microsoft 365 environment., • Experience and training for leading people and teams, scheduling., • ITIL practitioner., • Comfortable leading meetings., • Analytical skills and experience with process improvement, • Diplomacy and customer service skills, • Incident management skills, comfortable taking lead in pressure situations, • Market research, data analysis, • Experience with business process platforms, understands how to make changes to improve performance, • Experience with recruiting, career planning, staff coaching, • Understanding of purchase order and accounting practices around asset acquisition and tracking - Experience with asset tracking systems, tagging and trend analysis., • Experience with observability systems, understanding of metrics monitoring and alerting, • Experience tracking and reporting on CM events., • Proven capability to manage and govern Active Directory, Intune, Microsoft Teams, and Exchange Online in a Microsoft 365 ecosystem., • Expertise in managing enterprise IT assets, including tracking, lifecycle control, and accountability across the asset lifecycle. Leadership Competencies: • Proven ability to manage change, • Capacity to take calculated risks and innovate, • Experience in setting vision and strategy, • Lead by example and encourage team in developing adaptability, • Successful in communicating effectively, • Prioritizes the development of others, • Thinking that values diversity and difference, • Proven ability to build and maintain relationships at all levels of the organization, • Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Qualifications and Requirements: • Minimum of ten years of experience in Help Desk or Service Desk management and leadership roles., • Five to ten years of hands-on experience with Microsoft applications, including Active Directory, Intune, Microsoft Teams, and Exchange Online., • Ten years of demonstrated ability to manage organizational change and drive process improvements., • Five years of experience in setting a clear vision and developing effective strategies for IT service delivery., • Relevant certifications (e.g., ITIL, Microsoft Certified, Security, etc..) are highly desirable., • Financial Industry experience preferred., • Five years of experience with asset management platforms.Five years of experience coordinating new branch deployments, including desktop setup Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $93,200-155,790 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) txcQ03tcMh

Job DescriptionAbout Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role The job of the IT Support Specialist – Tier 1 is to provide initial technical support to end users across the organization. This role serves as the primary point of contact for technical support for resolving hardware, software, and access issues, all while providing top-notch customer service. This role will start with Tier 1 support and will overtime learn the skills and standards used across the IT industry. The IT Support Specialist I - Tier 1 will assist in issue resolution, account management, device support, and documentation. They will escalate complex issues to Senior System Administrators as needed. This job requires communication skills, as well as attention to detail in a high-speed technical environment. Responsibilities Deliver Tier 1 technical assistance to end users through our ticketing system, email, phone, and face-to-face interactions. Diagnosing and resolving issues related to: • Windows and Mac computers, • Microsoft 365 applications, such as Outlook, Teams, SharePoint, OneDrive, etc., • Printers and peripheral devices, • Mobile device management platforms such as Jamf and Microsoft Intune, • Password management, multifactor authentication, and SSO, • User onboarding and offboarding, as well as documentation and improvements for these processes, • Access to distribution lists, shared inboxes, application access, and licensing, • Configuration and management of laptops, tablets, and mobile devices, • Recording IT assets like devices, equipment, and peripherals, • Compliance with organizational security policies, including alerting others to possible security incidents, • On call rotation for tickets and technical issuesQualificationsRequired Qualifications, • Organizational Skills, • Ability to manage multiple support requests and prioritize tasks effectively, • Communication, • Strong written and verbal communication skills and ability to explain technical concepts to non-technical users, • Attention to Detail, • Ability to accurately document issues, solutions, and technical processes, • Ability to ensure issues are addressed in both the long and short term, • Problem-Solving, • Ability to diagnose technical issues and implement effective solutions in a timely manner, • Teamwork, • Ability to collaborate with other IT team members and departments, • Strong stakeholder management skills, • Knowledge, • Understanding IT support processes, device management, and security best practices, • Travel Requirement, • 5-10% of travel required to offices in other cities as needed (IL, MD), • Must be able to commute to our Asbury Park, NJ office 3 days a week, and our NY office 2 days a week. Preferred Qualifications, • Education, • Bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience, • Experience, • Experience in IT support, help desk, or technical support role., • Microsoft Intune / endpoint management, • Remote support tools, • Experience with endpoint security tools. (Defender, or other related antivirus tools.), • Windows 11 troubleshooting, • Basic networking troubleshooting, • Microsoft 365 administration, • Ticketing systems (ServiceNow, Jira, Zendesk), • Certifications preferred but not required, • CompTIA A+, • Network +Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are seeking a highly polished, technically strong End User Support professional to join a fast-paced, performance-driven investment environment. This role is central to ensuring our front office and executive teams operate without friction, downtime, or distraction. This is a white-glove support role supporting senior leadership and trading professionals, where precision, discretion, and technical depth are critical. Role Overview • Deliver high-touch, in-person and remote support across the firm’s technology stack, including Microsoft 365 (Outlook, OneDrive, SharePoint), Exchange, GlobalProtect, Lenovo X1 laptops, Azure Virtual Desktop, and related platforms, • Build trusted relationships with executives including CEOs, CFOs, Managing Directors, and Traders, • Partner closely with systems, network, and application teams to ensure resilient, scalable, and secure solutions, • Participate in and execute both tactical initiatives and longer-term global technology projects, • Proactively identify issues through log analysis and system behavior, resolving problems before business impact, • 3-5 years of experience in End User / Desktop / IT Support within hedge funds, investment banks, or similar financial institutions, • Strong expertise in:, • Microsoft 365, Intune, Outlook, OneDrive, SharePoint, • Windows 11, Azure Virtual Desktop, Active Directory, Group Policy, PowerShell, • SCCM administration, automation scripting, • VPN clients, desktop and laptop hardware, mobile device support (iOS & Android), • Experience supporting market data applications and VoIP systems, • Comfortable operating under pressure, prioritizing issues, and making decisions with limited information, • Excellent communication skills with the ability to engage confidently at all organizational levels, • Strong documentation and live training capabilities You take ownership, operate calmly in high-stakes environments, and bring both technical expertise and sound judgment to every interaction. You value precision, discretion, and teamwork—and you take pride in enabling others to perform at their best. If you’re interested in learning more or would like to apply, please reach out directly.

Job Description Location: New York, NY Job Type: Full-Time Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. About the Role: We are seeking an experienced IT Help Desk Specialist to join our IT team. This position serves on solving complex technical issues and plays a critical role in maintaining the stability, security, and performance of our IT systems. The ideal candidate will have strong troubleshooting abilities, experience supporting enterprise environments, and the ability to assist with infrastructure support and mentoring junior help desk staff. Key Responsibilities: • Troubleshoot and resolve advanced hardware, software, network, and system issues., • Support and maintain Active Directory, Microsoft 365, Windows servers, and endpoint systems., • Investigate and resolve system outages, performance issues, and security alerts., • Assist with system upgrades, patching, and infrastructure maintenance., • Monitor system health and assist with preventative maintenance., • Work with third-party vendors and service providers to resolve technical issues., • Maintain clear documentation of troubleshooting steps and solutions. Required Qualifications: • 3+ years of IT support experience, including advanced troubleshooting., • Strong experience with Windows 10/11 and Windows Server environments., • Experience administering and troubleshooting Active Directory and Group Policy., • Hands-on experience supporting Microsoft 365 (Exchange, Teams, SharePoint, OneDrive)., • Knowledge of network fundamentals including TCP/IP, DNS, DHCP, and VPN connectivity., • Experience troubleshooting printers, endpoints, mobile devices, and peripheral equipment., • Experience with remote support tools and ticketing systems., • Ability to perform root cause analysis and resolve recurring technical issues., • Strong documentation and communication skills., • Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications: -Experience with virtualization platforms (VMware or Hyper-V). -Experience with backup and disaster recovery systems. -Familiarity with endpoint management tools (Intune, ABM, or similar). -Experience supporting network equipment such as switches, firewalls, and wireless systems. -Knowledge of IT security best practices and endpoint protection systems. -IT certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionCloaked is a privacy startup dedicated to rebuilding consumer trust in how personal data is used. Our vision is to create an internet that serves the needs of its users, first and foremost—with individual privacy and opt-in at the core. Our product is a virtual “cloak” that you use as you visit any website — Facebook, Amazon, etc. It lets you choose to share all, some, or none of your private information based on your personal preference. We're looking for an IT Support Specialist to be the go-to technology partner for our NYC office. You'll own the day-to-day IT experience — from desk-side troubleshooting and AV support to identity management and SaaS administration — keeping the office running smoothly while freeing the IT Director to focus on strategic work. This role is ideal for someone who's hands-on, reliable, and energized by solving problems quickly and clearly. What will you do? -Serve as the primary onsite IT contact for the NYC office-Provide first-line support for access requests, account issues, and basic troubleshooting-Handle walk-ups, tickets, and ad hoc requests with professionalism and urgency-Set up, maintain, and troubleshoot conference rooms, AV equipment, and hybrid meetings-Resolve basic network issues (connectivity, peripherals, office hardware)-Support onboarding and offboarding, including device setup and access provisioning-Execute user provisioning and deprovisioning across core systems with accuracy and security-Manage laptops, mobile devices, and peripherals across their full lifecycle-Maintain accurate hardware inventory and coordinate repairs or replacements-Enforce standard device and access policies defined by the IT Director-Administer day-to-day tasks across common SaaS tools (e.g., Google Workspace, Slack, Okta, Microsoft 365)-Escalate complex issues appropriately while owning resolution end-to-end-Follow documented runbooks and contribute improvements as gaps are identified-Document recurring issues, fixes, and procedures clearly-Maintain clean handoffs with the remote IT Director-Identify repeat problems and suggest simple process or tooling improvements What skills and experiences will help you? -Solid experience in IT support, IT operations, or a similar hands-on role-Comfort providing in-person, desk-side, and AV support in an office environment-Working knowledge of macOS and Windows environments-Familiarity with identity/access management and SaaS administration concepts-Clear, direct communicator with strong organizational habits-High reliability and attention to detail What's nice to have? -Experience in a small or startup IT team-Exposure to MDM tools (Jamf, Intune, Kandji) and SSO providers (Okta, Azure AD)-Basic understanding of networking concepts (Wi-Fi, VPNs, peripherals)-Experience supporting executives or high-visibility users What do we like? -Employees feel supported, comfortable, and confident coming to you for help-You keep the office running smoothly with minimal disruption-Issues are resolved quickly, calmly, and with clear communication-Documentation improves over time instead of degrading-You free up the IT Director's time from routine support and operational interruptions What We Offer Cloaked is a well-funded Series A startup based out of NYC. Although we are a distributed team, the NYC team operates with a hybrid model. The office building is home to several amenities, including a gourmet cafe, cocktail bar, and a rooftop work area. We have a fully built out kitchen packed with drinks and snacks. The Cloaked team has diverse interests and so we frequently embark on team outings and go out for socials! Compensation and Benefits We offer above market rate pay and equity based off of the market's best commercially available data. Your compensation will be a combination of salary, bonus and equity. Benefits Cloaked employees have 401K, as well as top of the line Health, Dental, and Vision benefits.We offer flexible work arrangements and the ability to work remotely as needed. Cloaked provides a home office stipend in addition to a new company laptop (and other tech depending on the role). Perks \uD83C\uDF34Competitive PTO: We encourage employees to take a minimum # of vacation per quarter. We see PTO as a preventative burnout measure and are committed to changing the industry standard. \uD83E\uDD38Monthly health stipend: Used for any kind of physical, mental or emotional care you’d like to take for yourself, be it a gym membership, a meditation app, or time with a personal trainer. \uD83E\uDD57 Late Night Meals: We understand that sometimes work can get in the way of meal prep. In response to that, we offer employees a monthly meal stipend to be used when they don't have time to get a home cooked meal going! \uD83E\uDDE0 Professional Growth: Opportunities for career development and personal growth are provided to all employees who seek to further their knowledge and capabilities through an unlimited professional development fund. Additionally team members are encouraged to regularly attend conferences and industry events. We are really excited about having you join our mission-driven team and help us build the future of online privacy! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description The Desktop Applications Specialist is responsible for supporting and maintaining the law firms desktop software environment, with a particular focus on legal-specific applications. The role ensures attorneys and staff can reliably use document management, case management, and productivity tools to deliver timely, high-quality legal services. Reporting Structure This position reports directly to the Vice President of Technology. Application Support & Administration • Install, configure, and maintain desktop applications, including Microsoft 365 (Word, Outlook, Excel, PowerPoint, Teams),, • PDF tools (such as Adobe Acrobat and Kofax Power PDF),, • Document Management Systems (iManage)., • Time & billing tools like INTAPP., • Manage application updates, patches, and version control across the firm., • Maintain standard desktop images and application deployment packages. User Support & Training • Serve as a primary point of contact for application-related issues and requests., • Troubleshoot and resolve software problems, performance issues, and integration errors., • Document common issues and solutions and maintain an internal knowledge base., • Assist with onboarding and offboarding users from an application perspective. Configuration, Integration & Security • Configure applications to align with firm policies, workflows, and security requirements., • Work with IT leaders to test and roll out new applications, features, and integrations., • Manage user roles, permissions, and security groups within key applications., • Ensure data integrity, confidentiality, and compliance with legal and regulatory requirements, including client confidentiality and retention policies. Projects & Process Improvement • Participate in technology projects, including software upgrades, migrations, and new system implementations., • Analyze user feedback and usage patterns to recommend improvements in tools and workflows., • Collaborate with vendors and consultants to resolve complex application issues and support projects., • Contribute to documentation of firm-wide application standards, procedures, and guidelines. Education & Experience • Associate or bachelors degree in information technology, computer science, or related field preferred; equivalent experience will be considered., • 2–5+ years of experience supporting desktop applications in a professional services environment; law firm experience is strongly preferred. Technical Skills • Strong expertise with Microsoft Windows and Microsoft 365 in a business setting., • Experience with at least one major legal Document Management System (such as iManage, NetDocuments, Worldox), with iManage strongly preferred., • Experience with practice/case management and time/billing applications is a plus., • Familiarity with remote access tools, virtual desktops, and mobile device integration., • Basic understanding of networking concepts, Active Directory, and group policies. Soft Skills • Excellent communication skills; able to explain technical concepts in user-friendly terms., • Strong customer-service mindset with patience and professionalism in supporting attorneys and staff., • Detail-oriented with strong organizational and documentation abilities., • Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment., • Discretion and professionalism in handling confidential and sensitive information.

Trial Attorney Property & Casualty Insurance NYC Provide legal defense for insured clients involved in litigation cases in New York, overseeing the process from the beginning until a verdict or settlement is reached. Participate in depositions, court conferences, and trial proceedings. Oversee the management of pleadings and the discovery of documents. Assess liability and damages, and communicate findings to the insurance carrier. Carry out legal research and draft motions. A Juris Doctor degree and admission to the New York State Bar are necessary. Candidates should possess 5 to 10 years of experience in general negligence litigation, including Labor Law cases. Recent experience with jury trials involving multimillion-dollar cases leading to a verdict is essential. The applicant should be capable of independently managing litigation cases. Proficiency in Microsoft 365 is required, along with experience in legal case management software, with a preference for TrialWorks. Candidates must demonstrate excellent oral and written communication skills, evidenced by success in summary judgment motions or appellate briefs. Strong research capabilities are essential. Effective verbal and written communication skills are required. The ability to thrive in a team-oriented environment is also necessary. Candidates should exhibit strong organizational skills, along with the capacity to multitask and prioritize work efficiently. This involves managing court appearances, depositions, and administrative tasks. Superior research abilities and analytical skills for handling complex issues are mandatory. Willingness to travel for court appearances, site inspections, and depositions across New York is required.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in IT support, helpdesk workflows, identity and access management, endpoint administration, SaaS administration, and structured IT operations processes. This role supports current and upcoming remote consulting opportunities focused on structured IT support review, helpdesk workflow analysis, access management documentation, endpoint setup review, SaaS administration, and high-quality project execution. Selected professionals will apply their IT support expertise to review realistic technical support scenarios, evaluate diagnostic steps and requirements, prepare structured written outputs, and support accurate, evidence-based IT workflow tasks. Key Responsibilities Professionals in this role may contribute to: Helpdesk & Ticket Resolution Review • Review IT support scenarios involving helpdesk tickets, diagnostic steps, known resolutions, escalation paths, and technical troubleshooting workflows, • Evaluate ticket responses against required diagnostic procedures, source materials, system behavior, and defined resolution criteria, • Support structured review of troubleshooting notes, runbooks, incident write-ups, and ticket documentation, • Review access management scenarios involving user provisioning, deprovisioning, role-based access, SSO, MFA, permission changes, and account lifecycle workflows, • Evaluate access-change requests against defined roles, approval requirements, security expectations, and target access states, • Support structured review of IAM workflows using systems such as Okta, Active Directory, Entra ID, Google Workspace, Microsoft 365, or similar tools, • Review endpoint and SaaS administration scenarios involving device setup, baseline configuration, license management, admin settings, and target system states, • Evaluate device setup and software access workflows against documented requirements, setup checklists, and configuration standards, • Support structured review of endpoint management materials using tools such as Jamf, Intune, Jira, ServiceNow, or similar systems Strong candidates may have: • 2+ years of experience in IT support, helpdesk, service desk, systems administration, desktop support, technical support, or related IT roles, • Experience with one or more areas such as identity and access management, endpoint management, SaaS administration, ticketing workflows, device setup, license management, SSO, MFA, or user lifecycle support, • Familiarity with tools such as Okta, Active Directory, Entra ID, Jamf, Intune, Microsoft 365, Google Workspace, Jira, ServiceNow, Zendesk, Freshservice, or similar IT systems, • Comfort reading and preparing IT artifacts such as tickets, runbooks, access-change requests, incident write-ups, troubleshooting notes, device setup checklists, and admin documentation, • Strong written communication skills and ability to explain IT support decisions clearly, • A degree or professional background in information technology, computer science, information systems, cybersecurity, systems administration, technical support, or a related field is helpful, • CompTIA A+, Network+, Security+, ITIL, Microsoft, Google Workspace, Okta, Jamf, or equivalent IT certification, • Experience with SSO, MFA, RBAC, provisioning, deprovisioning, endpoint configuration, or SaaS license management, • Familiarity with ITSM workflows, SLA tracking, incident management, service request handling, or support escalation processes, • Experience preparing or reviewing runbooks, incident write-ups, access requests, support tickets, device setup guides, or troubleshooting documentation, • Apply IT support and systems administration expertise to structured remote project work, • Contribute to high-quality helpdesk review, access management analysis, endpoint setup assessment, and IT documentation workflows, • Work on flexible, project-based assignments aligned with your professional background, • Use your IT support judgment in a focused, detail-oriented consulting environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $55–$80 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy:

Job Description We’re looking for a technically skilled, dependable, and service-oriented Field Technician to join our team. This role is primarily based out of our Midtown Manhattan office and supports a wide range of client environments across Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office on Long Island. This position is ideal for someone who enjoys a mix of onsite support, hands-on troubleshooting, end-user assistance, and field-based technical work. The technician will spend approximately 50% of their time at client sites, providing in-person support, resolving technical issues, completing onsite tasks, and assisting with implementations and infrastructure changes. What You'll Do • Provide onsite and remote Level 1/2 support for client environments, • Troubleshoot and resolve issues related to:, • Workstations and laptops, • Microsoft 365 and user account issues, • Printers and peripheral devices, • Basic server and line-of-business application issues, • Network connectivity, wireless access, and firewall-related concerns, • Travel to client sites to perform technical support, remediation, deployment, and installation work, • Assist with workstation setups, user onboarding/offboarding, hardware replacements, and office IT moves, • Support onsite project tasks such as:, • Network equipment installations and replacements, • Firewall and switch swaps, • Wireless deployments, • Endpoint deployments and refreshes, • Basic server and infrastructure upgrades, • Escalate complex issues appropriately to senior engineers or project resources, • Clearly communicate progress, blockers, and technical findings to internal teams and client contacts, • Document work performed, technical findings, and client environment details in IT Glue, • Use Halo PSA for ticket management, time entry, and work tracking, • Use Ninja RMM for remote access, monitoring, and endpoint support, • Maintain professionalism and strong customer service while representing the company onsite, • Be flexible with schedule requirements, as some after-hours or early-morning work may be required for client needs or maintenance windows You’re a Good Fit If You:, • Have strong troubleshooting skills and are comfortable working independently in the field, • Communicate clearly with both end users and internal technical teams, • Are organized, reliable, and detail-oriented, • Are comfortable balancing reactive support work with scheduled onsite tasks, • Enjoy working directly with clients and providing a high level of service, • Can adapt to different client environments and technologies quickly, • Understand when to resolve issues independently and when to escalate Preferred Experience, • 2+ years of experience in a managed services, field support, or IT support role, • Experience supporting:, • Microsoft 365, • Windows 10/11, • Windows Server, • Basic Azure and Entra ID environments, • Network infrastructure including switches, firewalls, and wireless, • Familiarity with technologies such as:, • SonicWall, • Meraki, • UniFi, • Ruckus, • Experience with IT documentation platforms and PSA/ticketing systems preferred, • Valid driver’s license and ability to travel to client locations as needed Position Details, • Job Type: Full-time, • Location: Based onsite in our Midtown Manhattan office, • Travel: Approximately 50% travel to client sites in Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office Ideal Background · Strong foundational knowledge of Microsoft and networking technologies · Interest in long-term technical growth · Strong documentation and communication skills Certifications that help you stand out (but are not required): · Microsoft (AZ-104, AZ-800, MD-102, SC-300) · Cisco CCNA or equivalent · SonicWall SNSP or Fortinet NSE 5 · VMware VCP · Google Workspace Administrator Benefits • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Vision insurance

Job Description About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1 and passing all other requests on to tier 2 and Tier 3 technicians. The technician will also work on projects assigned by internal client IT staff. Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. This role reports to the Service Delivery Manager. Position Requirements: Examples of essential duties are interpreted as being descriptive and not restrictive. * Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users. * Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software. * Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems. * Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements. * Create detailed technical documentation for resolutions of issues. * Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time. * Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner. * Update and maintain hardware inventory * Audio/visual support for conference and training room equipment Required Technical Experience: * Microsoft Windows Desktop OS installation and support • Apple / Mac Desktop OS installation and support, • Google Admin support, • Microsoft Office 365 administration and support iPhone / Android troubleshooting * Multi-factor Authentication configuration and support Preferred Technical Experience: * ConnectWise Manage * ConnectWise Automate * IT Glue * Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc. Powered by JazzHR 29qe6mvm24

Job Description About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Solvere One focuses on corporate partnerships, proactively managing technology that proves vital for business security, productivity, and growth while reducing the cost of IT ownership. We provide executive-level, white-glove support. Opening Solvere One has an open position for an Onsite Help Desk Technician to provide support to one of our clients located in New York, New York. The duties of the position include fielding incidents via phone and email from client users. The Onsite Help Desk Technician is responsible for resolving all Tier 1 and passing all other requests on to tier 2 and Tier 3 technicians. The technician will also work on projects assigned by internal client IT staff. Employee will be expected to interact with users onsite daily in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required. Highly qualified candidates will be self-starters, highly motivated, and eager to contribute to the organization's well-being while operating in a fast-paced environment. This role reports to the Service Delivery Manager. Position Requirements: Examples of essential duties are interpreted as being descriptive and not restrictive. * Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users. * Provides one-on-one end-user problem resolution for company-approved Personal Computer (PC) software. * Delivers, tags, set up, and assists in configuring end-user PC desktop hardware, software, and peripherals. * Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and third-party application problems. * Coordinates timely repair of PC equipment covered by third-party vendor maintenance agreements. * Performs minor desktop hardware repair for PC equipment and peripherals not covered by third-party vendor maintenance agreements. * Create detailed technical documentation for resolutions of issues. * Enters and tracks all time and keeps all documentation up to date in PSA Platform in real time. * Identifies, documents and escalates all Tier 2 and Tier 3 incidents in a timely manner. * Update and maintain hardware inventory * Audio/visual support for conference and training room equipment Required Technical Experience: * Microsoft Windows Desktop OS installation and support * Apple / Mac Desktop OS installation and support Google Admin Microsoft Office 365 administration and support * iPhone / Android troubleshooting * Multi-factor Authentication configuration and support Preferred Technical Experience: * ConnectWise Manage * ConnectWise Automate * IT Glue * Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc. Powered by JazzHR 0Ien5o7OSz

Job Description Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways. Job overview: The IT Support Engineer will be responsible for working with internal users in the organization and assisting with audio-visual and IT related setups and issues. Location: On site 4 days a week in our Manhattan, NYC office. Reports to: Senior IT/AV Manager. Duration: 12-month contract. Roles and responsibilities (Include but are not limited to): • Manage technical tasks related to onboarding and offboarding of Compass users, • Attend the office full time and support end user requests, • Take responsibility for the Zoom Rooms audio-visual technology in every conference room, • Oversee and manage a wide variety of digital platforms such as JAMF, Microsoft, & Atlassian products, • Logging service desk tickets from internal employees and working with them to resolve any technical issues, • Troubleshooting and resolving IT hardware and software issues, • Collaborate on projects with cross functional teams as needed, • Support hardware and software of all end user devices, • Setting up and support end user mobile devices, • VIP support of our senior staff, • Act as Technician on Duty for important US-based conference calls, • Create high quality AV/IT Documentation resources, • Proactively create tasks to improve AV/IT systems and process, • Excellent issue resolution ability for audio-visual conference rooms, Windows, macOS and mobile devices, • High level of understanding of Zoom and audio-visual technology, • Good understanding of corporate mobile device provision and how to solve problems, experience with Intune and JAMF, • High level of understanding and experience of Office 365 & Microsoft products, • Good working knowledge of audio-visual hardware, especially Logitech and Zoom technology, • Experience working in IT work management/ticketing systems, Jira service desk experience a plus, • Ability to prioritize workload and involvement with VIP support, • Strong analytical, project management, written and verbal communication skills, • Previous involvement with on-boarding / off-boarding of employees, • Proficient dealing with digital security threats, • Exceptional problem-solving skills in high pressure situations, • Completely self-sufficient and able to work with minimal supervision & support, • Ability to operate independently and in cross-functional teams under uncertainty in an entrepreneurial and rapid growth-oriented, • Experience working in an ITIL environment, including request, incident and change management processes Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity. 【Base salary per annum】:$65,000—$85,000 USDBenefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship: Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.

Job Description Location: Essex County, NJ (In-Person) Position Type: Full-Time Compensation: $55,000 - $70,000 (Base Salary) Purpose of the Role A premier New Jersey-based law firm is seeking a skilled IT Application & Systems Support (Level III) professional to join their Essex County office. This role is designed for an experienced support technician who combines expert-level technical troubleshooting with systems administration responsibilities within the Legal industry. The ideal candidate is a collaborative professional who enjoys working directly with employees, onboarding new technologies, and optimizing workflows to increase firm-wide productivity. You will support a robust technology stack—including infrastructure, identity management, and networking—ensuring stability and security across all offices and remote environments. Key Responsibilities * Technical Support: Provide high-level technical support via phone, email, and in-person; troubleshoot complex hardware/software issues using advanced diagnostics. * Systems Administration: Administer Active Directory and Azure AD / Entra ID; manage user accounts, permissions, and role-based access controls. * M365 Management: Support Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive. * Network & Infrastructure: Troubleshoot DNS, DHCP, VPN, and wireless networking; maintain print servers and enterprise printing environments. * Deployment & Maintenance: Conduct computer imaging and configuration for new hires; manage patch deployment across the fleet of desktops, laptops, and mobile devices. * Process Improvement: Audit and augment departmental workflows via automation (PowerShell/Python) and new technology deployments. * Security & Compliance: Support the implementation of security best practices, vulnerability remediation, and maintain detailed IT documentation. Qualifications * Experience: 3+ years in IT support, systems administration, or infrastructure support (Professional Services or Legal environment preferred). * Technical Skills: Strong knowledge of Windows environments, Active Directory, and Microsoft 365. * Networking: Proficiency in TCP/IP, DNS, DHCP, VPN, and wireless infrastructure. * Tools: Experience with scripting/automation (PowerShell/Python) and endpoint/patch management systems. * Education: Bachelor’s degree in IT, Computer Science, or related field preferred. * Certifications: Industry certifications (e.g., Network+, Security+, Microsoft SC-200/MD-102, or CCNA) are a significant plus. Compensation & Benefits * Salary: $55,000 – $70,000 annually, commensurate with experience. * Bonus: Eligibility for discretionary year-end bonuses and merit-based increases. * Benefits: Comprehensive package including Medical, Dental, Vision, Life, and Disability insurance, as well as a 401(k) retirement plan and PTO. Master Search Solutions is a direct hire recruiting firm that specializes in the New Jersey marketplace. We have nearly 30 years of experience connecting top talent with leading businesses. We are committed to (and celebrate) diversity, equity, and inclusion.

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC, a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WholeYouNYC brings together over 200 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) invested $500M statewide to support Social Care Network (SCN) lead entities responsible for integrating social care into the Medicaid program across the state. PHS’ WholeYouNYC was awarded the Social Care Network infrastructure grant for Brooklyn, Queens, and Manhattan. This is a grant-funded position ending March 31, 2027. Program Description: Public Health Solutions seeks a Systems Support Technician to support the day-to-day upkeep of computer systems and infrastructure. He or she will be responsible for a proportionate share along with their peers of an Ethernet Wide Area Network with more than 500 nodes in 19 locations consisting of more than networked PCs, laptops, printers, 15 servers organized into one Microsoft Active Directory domain and hosted in Azure and locally, and 50 network devices including Cisco switches and routers. Additionally, PHS relies heavily on the Office 365 Suite of online tools, to support remote work for all staff. Position Summary: We are seeking an experienced System Support Technician for the following. • Function as principal contact for all end user support., • Support day-to-day administrative operations such as account management, application monitoring, and staff scheduling needed to maintain systems., • Perform routine computer maintenance, run regular network backups, and assure reliable and secure systems daily., • Support end-users by identifying problems with computers, printers, other hardware, and software and troubleshooting the same., • Respond promptly and clear any tickets submitted in our ticketing system and keep the ticketing information up to date., • Work closely with Management to assure seamless communication between computers and network-based systems and peripherals., • Support remote work for most PHS staff and manage VPN connectivity issues., • Perform other duties as assigned., • Salary: $70,000 - $70,000. Qualifications and Experience: • MCP or other industry certification preferred., • Minimum of 3 years’ experience supporting computers and servers in a networked environment. Desired Skills: • In depth knowledge of the Windows environment., • Extensive experience with Office 365, Azure, and Intune as a user and administrator., • Experience with Zoom VoIP Phone and conferencing a plus., • Capacity for critical thinking in order to organize, prioritize and follow through with assignments as well as test & evaluate solutions., • Familiarity with telephone systems, handheld devices, printer and scanner hardware helpful., • Some travel within five boroughs., • Good communication and interpersonal skills. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday-Friday 9:00am-5:00pm 35 Hours per week