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Job DescriptionDescription:IT Field Services Technician / ServiceNow CSM AnalystNew York, NY About the Position: We are looking for a motivated Field Services and Performance Analyst to join our New York City team. This role focuses on managing and enhancing the ongoing integrations and providing support to the department's Dashboards. This role will support omnichannel improvements and capabilities for our ServiceNow Live Agent. Additionally, the resource will work on customer channels via the website, social media, and any interactions via the CSM Platform. This role will support IT Asset Management (ITAM) and Performance Analytics (PA), as well as part-time setting aesthetics. This position offers excellent growth opportunities for Techs looking to advance their career and expertise in a specific field while gaining hands-on experience across multiple IT areas. Schedule: Monday through Friday, 9:00 am - 5:30 pm (on site), Saturdays / Sundays (remote, on call as needed) Your Role: PaaS and Infra Administration: • Maintain Items, Catalogs, and Knowledge, and continually improve services and incident analytics for our Service Desk., • Will maintain client dashboards [Clinical Data and IT], providing real-time analytics [PBI to ServiceNow., • Maintenance and continuous improvement of Mobile UI Agent and Now Applications, and in addition to building a New Customer NOW application., • Learn and dive deep into the ServiceDesk operation numbers, to be able to report to the company and perform quick workarounds during high-impact incidents and drive faster resolution to reduce the business impact., • Will Update Current Company Status – Business Operations Statuses – to Report Plan Changes, Outages and Unplanned Changes., • Demonstrate and provide – Hourly Updates to provide status to Ongoing Problems, Incidents, and workarounds, demonstrating Progress eliminating re-incidence., • Will assist with maintenance of Customer Platform Databases and Tables, to improve success rates for our case management – summarization AI platform., • Will work with Design and IT, HR, Finance to improve customer service portals, and knowledge bases., • Join Workshops with Platform techs and help to organize and maintain focus for automating various forms of notifications and communication workflows., • Will be managing a comprehensive asset lifecycle from procurement to disposal, including asset control and depreciation – Status, State, ., • Understand how to create Models and Products, as well to and Manage Purchase Orders., • Automate SN web and agent applications, and coordinate asset tracking transitions based on event triggers., • Support field services operations, including workstation deployment and maintenance., • Overview and assist with hardware installation, cable management, and desk minimalist setup., • Record and maintain asset compliance and optimize software licensing automation., • Help with the support of Microsoft Intune device management operations and integrations with ServiceNow., • Collaborate with Network teams during incidents. Assist Cisco network engineers when necessary to physically access the hardware. Help with monitoring, reporting major incidents, guaranteeing that problems are escalated accordingly, and providing analytical insights into incident impact., • Coordinate video conferencing setups and system support for the ongoing meeting rooms, ensuring minimal cables and hardware look, in addition to keeping them running smoothly., • Help and eager to learn and support CAs and PKI, SCEP deployment processes., • Some experience with ServiceNow (administration, configuration, or business analytics), • Eager to Learn ServiceNow and Microsoft Intune integrations., • ITIL Frameworks are our most recommended knowledge -required, • Knowledge of PKI, certificate authorities, and SCEP protocols, • Hardware and Software Asset Lifecycle, • Strong analytical and problem-solving skills., • Excellent communication and documentation abilities, • ServiceNow/ ITIL certification, • Experience with Microsoft Intune and Cisco platforms, • ITAM experience and software asset management knowledge, • Basic networking knowledge (cabling, access points), • CompTIA A+ or equivalent technical certification The base rate of pay for this position is $55,000 - $65,000 per year. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions. Benefits: • Comprehensive benefit package, • Paid Time Off (which increases after 1 year with Mountainside), • Paid holidays including a Multicultural Holiday, • 401(k) with employer matching Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success. Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC. Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.Requirements:

Job Description About rag & bone: From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. We still believe in the same principles we started with: the easy elegance of classic British tailoring, the authenticity of American workwear, and the originality of our home city, New York. As New Yorkers, community and authenticity have become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process, and collaboration for a more equitable future. Job Summary: rag & bone is seeking an HR Analyst for a three month assignment to support the HR team with onboarding, employee data management, and process optimization. This role will help drive efficiency across day-to-day HR operations while ensuring a smooth and seamless employee experience. This role will report into the Director of Visual Operations with a dotted line into the head of store construction. Responsibilities: • Prepare internal documentation for promotions, pay/location/title/status changes., • Initiate and complete new hire onboarding in ADP and send wage docs, • Ensure timecard & PTO submissions are on time, • Track new hires, promotions and other internal changes and termination for payroll processing, • Experience with ADP, • Experience handling HR admin related tasks like onboarding and follow up, • Proficiency in Microsoft Office Suite., • Fashion/Retail experience a plus., • Strong organizational and multitasking abilities., • Excellent communication and interpersonal skills., • Able to work onsite Monday-Wednesday.Rules we live by I Rules you live by, • Be a Good Human - Be original, be authentic. Stand for diversity, equitability & inclusivity., • Have No Fear - Innovate, solve problems, • Own Every Decision - Work together, get results, • Quality Matters – Not only with product but we see it in our people YMpeKrcISt

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry.OptionMetrics is seeking an IT Support Analyst will oversee a diverse portfolio of IT systems and assets, ensuring optimal performance and reliability across the organization. The successful candidate will manage the full lifecycle of IT infrastructure—from routine upgrades and timely fixes to proactive maintenance strategies that keep our technology ahead of the curve. Armed with a deep knowledge of computer hardware, software, and network maintenance, the ideal candidate will stay current with industry trends to troubleshoot and resolve technical issues swiftly, while anticipating future needs and implementing scalable solutions. Moreover, the IT Support Analyst will serve as a trusted resource, delivering expert support and guidance to employees to swiftly resolve critical issues. Their proactive approach will help minimize downtime and enhance overall productivity. This position requires working on-site at our NYC location in a hybrid capacity. Objectives:- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.- Handle business-critical IT tasks and system improvements.- Enable faster and smarter business processes and employee productivity.- Research and evaluate emerging technologies, hardware, and software.- Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft Office365, and Zoom. Responsibilities: 1. User Support & TroubleshootingProvide Tier 1/Tier 2 support for desktops, laptops, mobile devices, and SaaS applications. Troubleshoot hardware/software issues and escalate when necessary. 2. Identity & Access ManagementAdminister Azure Active Directory (accounts, groups, MFA, conditional access).Manage join/leave processes (onboarding, off boarding, access rights). 3. Endpoint & Device ManagementConfigure and enforce policies via Microsoft Intune (MDM/MAM).Create and maintain standard desktop images for consistent deployments. Track hardware inventory, software usage, and license compliance. 4. SecurityEnsure timely patching and update deployments across all devices. Manage endpoint security including antivirus/anti-malware tools. 5. Networking & Collaboration ToolsManage Wi-Fi access points, SSIDs, and connectivity troubleshooting. Set up and maintain conference room AV systems (displays, cameras, microphones, Zoom/Teams integration).Provide live support for meetings and video conferences to ensure smooth execution. 6. Operations & ProcessMaintain asset lifecycle documentation (procurement → assignment → retirement). Write and update IT knowledge base and self-service guides. Required Skills & Qualifications:3–5 years in IT support or desktop engineering.Strong knowledge of Azure AD and Microsoft Intune.Experience with desktop imaging, policy management, and patch compliance.Proficiency in hardware/software inventory management and license tracking.Hands-on knowledge of Wi-Fi network management (APs, controllers, SSIDs, security).Experience with conference room technology (AV setups, video conferencing platforms).Strong with Windows 10/11, macOS, and business SaaS platforms (Office 365, Slack, Zoom, Teams).Excellent troubleshooting and communication skills. Preferred skills and qualifications:- Bachelor’s degree (or equivalent) in computer science.- Certification is a plus: CompTIA, Google, CCNA, ITIL.OptionMetrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, OptionMetrics will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination . If you need a reasonable accommodation for any part of the employment process, please contact us by email and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We've partnered with an established property management company seeking a customer-focused Helpdesk/Systems Analyst to serve as the technical lifeline for their teams nationwide. In this essential support role, you'll be the go-to expert who keeps their operations running smoothly by resolving system issues, training users, and ensuring data accuracy across their ERP platform. What You'll Do • Manage helpdesk tickets and provide technical support to property and corporate teams across multiple locations, • Train new and existing staff on Yardi ERP, Microsoft Office, and third-party software applications, • Process accounts payable transactions, invoices, and internal billing with accuracy and attention to detail, • Collaborate with Accounts Payable and Revenue Control teams to maintain data integrity and reporting standards, • Complete monthly property reviews and GPR journal entries, • Yardi Voyager experience with knowledge of add-on modules (CRMIQ, PayScan, VendorCafé, SiteManager preferred), • Strong technical support background with helpdesk or user support experience, • Microsoft Office proficiency and familiarity with Adobe tools, • Basic accounting knowledge and experience with financial data processing, • Excellent communication skills with ability to train and guide users at all technical levels, • Customer service mindset with professional demeanor and problem-solving approach, • Bachelor's degree in Communications, MIS, Accounting, Marketing, or related field

Job Description We are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Leveraging the power of our platform and our peerless intelligence across sectors, strategies, and geographies, we help identify the advantages and the answers our clients need to succeed. Application deadline: Rolling basis The team you'll join StepStone Private Debt (SPD) is a global private debt investor with over $71B in AUM/AUA including $12B based on the latest Q2 firm figures. SPD covers the breadth of the private debt market and constructs bespoke portfolios on a primary, secondary and co-investment basis. SPD focuses on two areas of the market: performing and non-performing debt across the corporate, real estate, and infrastructure sectors. SPD is a subsidiary of the StepStone Group, a global private markets firm specializing in Private Equity, Infrastructure, Private Credit and Real Estate. About the role StepStone is currently seeking MBA students graduating between December 2026 through June 2027 to join our Private Debt team as Summer Senior Associate. This internship offers an exciting opportunity to achieve valuable learning experience working across the private debt industry. Through analysis of direct lending, opportunistic lending and specialty finance funds and investments, Summer Senior Associates gain exposure to a wide array of industries and capital structures and become accustomed to a variety of private debt funds and investment strategies. What you'll do As a Summer Senior Analyst, you'll work in a team environment with other StepStone team members to review private debt opportunities and perform due diligence on selected GPs. The investment opportunities can encompass Primary Funds, Separately Managed Accounts, Secondaries or Co-Investments. This experience will provide you with opportunities to interact with many of the top fund managers in the private credit industry. Key responsibilities • Interpret financial analyses prepared by target fund managers, including investment track records and financial statement analysis, • Conduct market research using publicly available information and proprietary databases to identify, quantify, and analyze macroeconomic trends across a variety of credit strategies, • Assist Senior Research staff in managing and tracking the inflow of investment opportunities, • Evaluate marketing and supporting materials of prospective fund managers to identify key value drivers and important areas for further investigation, • Construct and communicate arguments regarding investment decisions, and defend positions in team environments, including Investment Committee meetings, • Write Fund Summaries and Investment Memorandums in line with StepStone standards, • Utilize creativity to analyze data and to test hypotheses regarding attractiveness of specific sectors and investment opportunities, • Form independent opinions about the attractiveness of a credit strategy or funds as investment opportunities and clearly articulate findings, • Must be able to work legally in the U.S. without requiring visa sponsorship now or in the future, • Full-time MBA student graduating anywhere from December 2026 through June 2027, • A desire to join our Global Private Markets investments platform after graduation, • Strong proficiency in Microsoft Word, PowerPoint and Excel, • Excellent written and verbal communication skills, • Demonstrable analytical capabilities, including strong quantitative/modeling skills At StepStone, we foster a supportive and inclusive team culture where collaboration and learning are the core of what we do. Our collegial atmosphere encourages teamwork, mentorship, and professional development. This summer internship is a great opportunity to gain practical experience and develop critical skills that will help you launch a successful career in Private Debt. Click here to learn more about the intern experience. Salary: $130,000 The salary is an estimate of pay for this position. Actual pay may vary depending on job-related factors that can include location, education, skill, and experience. The salary does not include any benefits or other forms of possible compensation that may be available to employees. Application deadline: Rolling basis #LI-Hybrid At StepStone, we believe that our people are our most important asset and crucial to our success. We are an Equal Opportunity Employer that strives to create an environment that empowers our employees and allows them to be heard, regardless of title or tenure. Our organizational community features multiple Employment Resource Groups as well as mentorship programs to enhance the employee experience for all. As an Equal Opportunity Employer, StepStone does not discriminate on the basis of race, creed, color, religion, sex, national origin, citizenship status, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information or any other characteristic protected by law. Developing People at StepStone

Job DescriptionDescription: Our client, an Am Law 50 firm, is seeking an IT Analyst to provide high-quality technology support and ensure seamless daily IT operations across the firm. This first-level support role is responsible for assisting end users, managing meeting and event technology, maintaining hardware and software standards, and contributing to firmwide IT projects and process improvements. The IT Analyst plays a key role in delivering exceptional customer service and advancing the firm's overall operational effectiveness. Key Responsibilities • Serve as a primary technical resource, delivering timely, high-quality support for software, hardware, and general IT issues, • Promote and assist with adoption of new technologies across the firm, • Facilitate and support meeting technology, including video conferencing, presentations, client meetings, and special events, • Coordinate with firmwide departments to ensure accurate scheduling and smooth execution of meetings and events, • Respond to first-level support calls and emails; provide on-site support for local office users, • Install and maintain computer software in alignment with firm standards and IT procedures, • Escalate and resolve hardware and software issues by collaborating with IT teams, • Ensure operational availability of office computers, printers, and related equipment, • Maintain asset management systems and ensure accurate tracking of firm equipment, • Use the firm’s call tracking system to create, update, escalate, and close service tickets, • Demonstrate full ownership of support requests, acting as liaison between users and IT groups until resolution, • Participate in IT initiatives, deployments, and projects; support training and user adoption of new tools, • Support mobile device technologies and remote access tools (VPN, Citrix), promoting best practices, • Assist in communicating planned maintenance and unplanned outages; coordinate with Network Operations, Telecom, and other IT teams, • Uphold data security policies and information security guidelines, • Work beyond standard hours when needed; occasional travel required, • Maintain a strong work ethic, punctuality, reliability, and self-motivationRequired Proficiencies, • Advanced proficiency with Microsoft Operating Systems, Microsoft Office Suite, MS Teams, and ServiceNow, • Expertise in remote access technologies (Citrix, VPN) and mobile platforms (iOS, iPadOS), • Strong knowledge of networking technologies, cabling, communication devices, and intranet/extranet systems, • Advanced proficiency with Document Management Systems (e.g., iManage/Work 10), • Strong understanding of customer service best practices, • Proficiency in data security tools, applications, and standards, • Strong project management skillsQualifications, • Associate or Bachelor’s degree preferred, or equivalent work experience, • 3+ years of experience providing direct customer support in software, hardware, and networking, • 3+ years of LAN, WAN, and network system support, • 3+ years of experience installing, configuring, and maintaining PC operating systems and devices