Child Advocate Day Shift Lead
21 days ago
Springfield
Job Description Child Advocate II (Shift Supervisor) Isabel's House - Crisis Nursery of the Ozarks, Inc. Location: Springfield, MO Position Type: Non-Exempt | Shift Supervisor | Weekends May Be Required Lead with compassion. Support children when they need it most. Isabel's House is seeking an experienced, dependable childcare professional to serve as Child Advocate II, a shift supervisor role within our Crisis Nursery. This position provides leadership and direct supervision to Child Advocates while ensuring a safe, nurturing, and well-run environment for children and families in crisis. The Child Advocate II plays a key role in maintaining the daily flow of the house, supporting staff, and modeling best practices in trauma-informed and developmentally appropriate care. What You'll Do As a Child Advocate II, you will: • Supervise and support Child Advocates during your designated shift, • Ensure licensing regulations and agency policies are followed at all times, • Assign staff duties, activities, and housekeeping responsibilities, • Maintain staffing coverage and child-to-staff ratios, including covering breaks and call-ins, • Organize and implement developmentally appropriate curriculum and activities, • Model and lead Conscious Discipline approaches with children, • Support children's individual needs and de-escalate challenging situations, • Make timely, sound decisions to ensure safety and security, • Complete and verify documentation and charting in collaboration with Social Services Director, • Train, coach, mentor, and orient new Child Advocates and volunteers, • Collaborate with the program administration on staffing, performance, and operations, • Conduct safety drills and assist with medication oversight and well-child exams Required Qualifications: • At least 21 years of age, • High school diploma or GED, • Minimum of two years of childcare experience, • Paid supervisory experience or demonstrated leadership ability, • Ability to pass all required background checks and screenings, • Associate's Degree in Child Development (CDA), • Residential childcare experience Skills That Set You Apart • Strong leadership and communication skills, • Sound judgment and ability to remain calm under pressure, • Team-oriented mindset with flexibility and initiative, • Trauma Informed Care, • Ability to mentor others and model professional behavior, • Shift-based role, weekends may be required, • Occasional additional hours to meet program needs, • Daily contact with children in a residential care setting Why Isabel's House? Isabel's House is dedicated to providing immediate safety and compassionate care to children and families in crisis. As a Child Advocate II, you'll be part of a mission-driven team that values leadership, collaboration, and the power of stable, nurturing relationships. Background Check Required