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Job DescriptionDescription: GBS is looking for a BCBA in Union, NJ for an adult client. This case has availability Monday-Friday 8:30am-3:30pm for a 5 hour assessment + 4 hours per month. Position Summary: The BCBA is responsible for conducting functional behavior assessments (FBAs) and developing effective, individualized interventions for individuals with autism and behavior challenges. This role requires the ability to recognize and discuss signs of autism, as well as an understanding of diagnostic criteria for autism spectrum and behavioral disorder. As part of an interdisciplinary clinical team, the BCBA collaborates with other professionals to design and implement evidence-based treatment plans that promote skill development and improve quality of life for clients. Full-time BCBAs are expected to dedicate their professional practice exclusively to Graham Behavior Services and may not provide ABA therapy through other agencies while employed full time. Duties and Responsibilities: Billable Services: • Conduct initial and concurrent assessments; develop individualized treatment plans every six months., • Conduct Functional Behavior Assessments (FBAs) and develop Behavior Intervention Plans (BIPs) during the initial assessment or when problem behaviors arise., • Review treatment plans and BIPs with parents/caregivers prior to implementation, ensuring signatures are obtained on all plans., • Inform supervisor if additional service hours are needed for assessments, training, or supervision., • Conduct ongoing data analysis; update goals and objectives with the client present at least weekly., • Bring necessary instructional materials to client sessions at least weekly., • Provide direct services to clients when behavior therapists are unavailable., • Train and supervise behavior therapists on skill acquisition programs and BIPs., • Email supervisor if unable to provide supervision during any week the client is receiving therapy., • Provide parents and caregivers with training on Applied Behavior Analysis (ABA) strategies., • Assist caregivers in navigating IEPs, evaluations by other providers, understanding autism, ABA principles, and special education systems., • Assists in conducting annual evaluations of behavior therapists., • Schedules monthly clinics with family, therapists, and director, as needed., • Updates client schedule in Google Drive as needed., • Conducts calls with families as needed to troubleshoot problems or parent questions., • Maintains open communication with parents and behavior therapists including scheduling home programming., • Alerts supervisor if scheduling problems arise that cannot be resolved., • Supervises BCBA candidates, BCaBa, and RBT candidates., • Attends meetings, events, group calls, trainings, workshops, and seminars as required by Graham Behavior Services., • Completes projects such as participation in the Graham Behavior Services podcast, ABA Ultimate Showdown, creating presentations and trainings, blog posts, and additional website content as required., • Performs other related projects and duties as assigned., • Checks Graham Behavior Services email address daily from Monday through Friday., • Monitors children for signs of child abuse, and reports incidents of suspected abuse to supervisor immediately., • Informs supervisor of any problems or concerns with staff, clients, client’s family, and systems or procedures used by Graham Behavior Services. Requirements: Required Skills and Abilities: • Solid knowledge of the principles and practice of Applied Behavior Analysis. Including general behavioral assessment and Ethical Standards in Behavior Analysis., • Solid knowledge of the behavioral impact of developmental disabilities, as well as the cognitive, educational, vocational and social challenges encountered by persons with developmental disabilities., • Maintains advanced working knowledge of human development practices and standards, and principles of applied behavioral analysis., • Effective and creative negotiator and problem solver., • Ability to work independently and prioritize tasks/goals for self and others., • Effective written and verbal communication skills with individuals and groups at all professional levels., • Ability to work effectively with various technologies and software., • Consistently demonstrates a high level of integrity, responsibility, accountability, teamwork and ethics, • Adheres to all policies, procedures and standard practices of Graham Behavior Services., • Effective with shifting roles, responsibilities, and expectations in a changing environment. Experience, Education and Training: • Strong clinical background in administering verbal behavior assessments, conducting language, play, and skill-based assessments, and in designing, implementing, and/or training others using individualized language, play and skill-based curricula., • Experience in 1:1 education of learners with autism across educational and community settings, as well as familiarity with designing, participating in, or supervising in-home 1:1 programs for young individuals with autism., • Collecting, graphing, analyzing, displaying and discussing data based progress is a must., • Masters Degree in Psychology, Special Education, or a related field, is required. Preferably from an ABA accredited program., • Must possess a BCBA license in the state of NJ and maintain a BCBA license in good standing., • Training and certification under the Behavior Analysis Certification Program (BACB) for Applied Behavior Analysis as a Board Certified Behavior Analyst., • Acquire and maintain supervision credential through BACB to provide supervision for BCaBAs, BCBA candidates, and RBTs., • Minimum two years experience providing services to individuals with developmental disabilities.

Job DescriptionPatient Navigator (SCL)PURPOSE OF POSITION The Patient Navigator provides support, advocacy, and care coordination for individuals accessing mental health and supportive counseling services, with a specialized focus on People Living with HIV/AIDS (PLWHA). The Patient Navigator works closely with clinical and support staff to ensure clients receive comprehensive care, including mental health services, substance use support, housing assistance, linkage to medical care and social service providers. This role is critical in reducing barriers to care, improving engagement in services, and supporting clients in navigating complex healthcare and social service systems. The Patient Navigator provides culturally responsive, trauma-informed, and person-centered support to empower clients and enhance their overall well-being. RESPONSIBILITIES The major responsibilities of this position include, but are not limited to: Client Engagement & Support • Serve as a primary point of contact for clients seeking mental health and supportive counseling services., • Conduct client intakes, needs assessments, and care plans., • Develop and maintain up-to-date risks assessment, linkage to care, treatment adherence assessments., • Provide education, emotional support, and advocacy to individuals with HIV/AIDS navigating behavioral health care., • Support clients in adhering to their treatment plans and medical care., • Schedule clients for office/home visits to conduct assessments, individual counseling, service plan updates, wellness checks, and/or reassessments., • Provide ongoing support to encourage retention of services., • Conduct re-engagement activities via a series of phone calls, written correspondences, and/or in person visits to the clients place of residence., • Create a safe and professional and welcoming environment for clients of the priority population., • Provides home, hospital, or community site visits and escorts patients to medical and non-medical appointments, as indicated and as approved by the Clinic Supervisor and/or Clinic Director. Care Coordination & Service Linkage • Reviews referrals and assesses patients for individual services., • Identify supportive services that will benefit the health and well-being of the client and effectively refer them to necessary services., • Assist clients in accessing mental health services, primary care, substance use treatment, housing support, and other community resources., • Develop strong partnerships with healthcare providers, service providers, and community-based organizations., • Support appointments adherence through accompaniment, referring, scheduling and re-scheduling assistance., • Identify supportive services that will benefit the health and well-being of the client and effectively refer them to necessary services., • Develops, implements, and reassesses care plans to address barriers to expected health outcomes and self-management and to address patient needs and assure continuity of care., • Collaborate with and consult with other team members in identifying services gaps and needs., • Attend community events and health fairs to build community partnerships., • Facilitate warm hand-offs and follow-up to ensure continuity of care. Health Promotion & Client Education • Provide HIV/AIDS education and promote engagement in treatment and adherence strategies., • Educate clients on mental health wellness, harm reduction, and self-care techniques., • Facilitate individual counseling, support groups and workshops on behavioral health and wellness topics., • Educate clients on life skills such as budgeting, food shopping, health living, physical and mental health well-being. Crisis Intervention & Advocacy • Identify and address barriers to care such as stigma, homelessness, food insecurity, or lack of insurance., • Assist clients in navigating Medicaid, ADAP, HOPWA, Other Ryan White programs, and other assistance programs., • Support clients experiencing crises by connecting them to appropriate mental health or emergency services., • Support clients experiencing crises by connecting them to appropriate mental health or emergency services., • Advocate for clients in healthcare settings and with social service agencies. Documentation & Compliance • Maintain accurate and timely records in Electronic Health Records (EHR) and other required databases in accordance with agency protocols and standards., • Document each encounter with each client via accurate progress notes., • Ensure compliance with confidentiality laws (HIPAA) and funder requirements., • Attend and participate in Quality Improvement and Performance Improvement teams and tasks., • Participate in program meetings, trainings, and client case conferences., • Ensure adherence to client confidentiality procedures as governed by HIPAA and HCC confidentiality policies and procedures., • Attends required meetings, conferences, supervision, trainings, and professional development. QUALIFICATIONS • Bachelors degree in Public Health, Psychology, Human Services, or a related field preferred., • Associate degree with at least 2 years of experience in health navigation, case management, peer advocacy, or HIV/AIDS services considered., • Experience working with People Living with HIV/AIDS (PLWHA), LGBTQ+ communities, and individuals with mental health/substance use disorders., • Knowledge of harm reduction, trauma-informed care, and motivational interviewing preferred., • Cultural competency in working with diverse populations, including BIPOC, LGBTQ+, and immigrant communities., • Strong interpersonal and excellent verbal and written communication skills., • Ability to work independently and collaboratively in a team setting., • Organizational and problem-solving abilities to assist clients with complex needs., • Demonstrate strong organizational skills, attention to detail, teamwork skills, and ability to work in a fast-paced and demanding work environment., • Knowledge of community resources as pertinent to social determinants of health (e.g. housing, food access, transportation, etc.), • Effective client engagement and needs assessment skills., • Experience on NYC health and human services systems, processes, and services., • Competency in Microsoft applications including Word, Excel, and Outlook., • Language Proficiency (English/ Haitian Creole, French and/or Spanish,) preferred., • Must be able to pass a background check., • Passion for HCCs mission.

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Wellness Clinician-Not Licensed, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Department: PACT 1 Salary: $55,000- $60,000 Location: 373 Clermont Terrace, Union, NJ Work hours: Monday – Friday 8:00am – 4:30pm Full time- 40 hours’ weekly Position Overview: The master’s level Wellness Clinician-Not Licensed provides clinical supervision to the team in conjunction with the Team Leader and other licensed professionals such as the psychiatrist. Provides clinical support for the team, providing supervision, skill assessment, and teaching. Utilizes best practices and strategies. In collaboration with team leader, ensures that clinical interventions are effective, stage-based and tied directly to the recovery plans of persons receiving services. As part of a multi-disciplinary, core services team, provides assessment and direct service for people with seriously and persistently mentally illness enrolled in the PACT Program. [Per NJ PACT regulations, clinical supervision may be provided by a master's level mental health professional. Often, supervision is provided to the team by the PACT Team Leader (licensed or unlicensed) and wellness clinician (licensed or unlicensed) in conjunction with the. Psychiatrist and Director]. Essential Job Functions: • Clinical supervision and direction in conjunction with the team leader and the teams’ licensed staff member to the PACT team, emphasizing a peer clinical supervision approach, and individual supervision on a monthly basis. Provides monthly supervision for direct reports and seeks out monthly supervision from own supervisor., • Co-facilitation of clinical meetings, • Ensure clinical interventions are evidence-based, stage-based, and lead to recovery goal attainment, • Staff development activities, with help from the team, including orientation of new staff, in-service training, individual supervision and staff performance appraisal, • Within the team, development of clinical assessment, comprehensive assessment and a Recovery Plan, often focusing on clinical needs of the person receiving services. Ensures documentation is completed on time and with quality in adherence to DMHAS/Medicaid standards., • Mental health education, community living skill training and supportive counseling in the home and other natural environments to persons served and significant others, often focusing on substance abuse education needs of the consumer, • Assessing service recipients stated concerns, mental illness symptoms, and behavior in response to medication and monitors for medication side-effects during the provision of observed self-administration and during ongoing face-to-face contacts, • Medication education to both individuals and family/significant others (with service recipient consent)., • Coordination of services with other community mental health and non-mental health providers, as well as other medical professionals, • Ensures the team develops WRAP and Psychiatric Advance Directives that includes stage wise treatment utilizing Motivational Interviewing, Cognitive Behavioral Interventions and Teaching Strategies., • Ensures the team utilizes evidenced based practices, including motivational interviewing, IDDT, CBT skills,, • IMR, Trauma Informed Care, Permanent Supportive Housing and Career Development when engaging individuals with their recovery, • Crisis intervention services for persons served with acute psychiatric needs whose circumstances and conditions require rapid intervention., • 24 hour on-call coverage on a rotating schedule with the ability to respond immediately to individuals by phone or in person, • Rapid and flexible response to crisis, including but not limited to: accompanying the person to the local screening center or psychiatric emergency service and remaining with the person during the assessment process, • Assessment of individuals’ daily living skills, and teaching individuals needed skills in the areas of budgeting, cooking, laundry, cleaning, shopping, personal hygiene, transportation, self-advocacy and ways to maintain housing, • Support to assist persons served to find and maintain employment and/or education/training, • Outreach to newly enrolled individuals and encourages those reluctant to accept mental health services through interventions with them and/or family members and friends concerned with their welfare, • Implementation of staff development activities including orientation of new staff, in-service training, individual supervision, and staff performance appraisals, • Master’s Degree in Counseling, Psychology, Social Work or related area required, • 2 years’ post-Bachelor’s experience working with individuals with serious and persistent mental illness, • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law. #HP

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Operations Analytics & Workforce Optimization, the Analyst, Clinical Operations Workforce Optimization will ensure the right people and capacity are in place within the Clinical Operations department to meet member needs efficiently. This role is part of the Operations Analytics & Workforce Optimization team—within the broader Operations Intelligence function—and plays a critical role in driving efficient service delivery and strategic workforce planning. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. What you'll do: • Own forecasting of inbound volume to Clinical Operations, broken down by team and request category., • Develop and manage dynamic staffing models to guide Clinical Operations headcount planning., • Lead short-term scheduling efforts, including shift planning, RTA, and developing and monitoring key performance metrics such as adherence, occupancy, and shrinkage., • Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions, leveraging AI functionality wherever possible., • Serve as a strategic partner to Clinical Operations leadership, providing guidance on resourcing decisions and capacity planning., • Volume forecast accuracy: High forecast accuracy for inbound Clinical Operations volume, • Workforce management plan adherence: Strong alignment and adherence to workforce management plans across the Clinical Operations team, • Clinical Operations SLAs: Improved SLA performance metrics (e.g., time to first reply, time to resolution) attributed to your planning models, • Bachelor's degree in Business, Economics, Engineering, or a similar analytical field; Master's degree preferred, • Minimum of 2-3 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech), • Experience with workforce management or capacity planning is a plus, • Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex); experience with workforce management tools is preferred, • Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis, • Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Join Us in Shaping the Future of Clinical Research Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values—Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration—we create an environment where meaningful work drives meaningful change. At Adams Clinical, you'll find: • A culture of respect, transparency, and continuous improvement, • Opportunities for professional growth and learning Job Role Adams Clinical is a research site network specializing in late-phase psychiatry and neurology clinical trials. We are currently seeking a highly motivated Mental Health Professional for a full-time role at our Harlem location. We are seeking clinical professionals that have the following degree/licensure in the State of New York • PhD in Clinical or Counseling Psychology, • PsyD in Clinical or Counseling Psychology, • LCSW, • LMSW This is a full-time, on-site role at our Harlem office, with typical business hours. Occasional evening hours may be required. Clinical Experience: • Minimum 2 years of direct clinical experience, including diagnostic evaluations, administering assessments, and patient care in psychiatry or related settings., • Experience conducting differential diagnoses is strongly preferred., • Experience with substance use disorders is a plus., • Prior exposure to clinical trials or neuropsychological assessments is a plus; training will be provided. Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Vision insurance Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status. In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required time frame. Adams Clinical participates in E-Verify to confirm employment eligibility.

Job DescriptionJob Posting Title: Team Leader- Not Licensed Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Team Leader-Not Licensed, you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. PACT 5 Team: Salary: $67,000-72,000 Full time 40 hours per week; Monday - Friday 8:30 am - 5:00 pm Location: 506 3rd Street, Hoboken, NJ Position Overview: The Team Leader-Not Licensed assumes necessary supervisory, clinical and administrative responsibilities inherent in the role and acts as coach for the PACT Team, including clinical leadership, team building, appropriate utilization of resources, administrative oversight, quality assurance, and ensuring the involvement of all team members in all aspects of the team’s work. As part of a multi-disciplinary, core services team, the team leader also provides assessment and direct service to people with seriously and persistent mental illness enrolled in the PACT Program. [Per NJ PACT regulations, clinical supervision may be provided by a master's level mental health professional. Often, supervision is provided to the team by the PACT Team Leader (licensed or unlicensed) and wellness clinician (licensed or unlicensed) in conjunction with the. Psychiatrist and Director]. Essential Job Functions: Participates: in which the person receiving PACT services live. DMHAS/Medicaid standards. Provides: seeks out monthly supervision from own supervisor. and training goals, and teach of specific interventions/skills • Promotion of cross-training and education among various disciplines on the team, • Education and direction to the team to ensure compliance with applicable rules and regulations during ongoing face-to-face contacts • Medication education to both individuals and families/significant others with service recipient consent., • Consult and refer to other services beyond scope of PACT team’s expertise (with written waiver), • 24 on-call coverage at all times, with the ability to respond immediately to individuals by phone or in person, • Support to assist individuals to find and maintain employment and/or educational training, • Oversight of utilization of agency equipment and resources social stress associated with the illness, and achieve wellness. Will provide education to assist the service recipient and family to relate in a positive and supportive manner Responsible For: • Maintaining constant communication with PACT Director for team functioning and service delivery, • Empowering the team by modeling strong leadership and conveying the philosophy and principles of PACT, • Coordination of data collection and review of completion of all documentation, including clinical assessments, • Ensuring equal distribution of team responsibilities and focus to complete daily meeting efficiently/effectively, • Facilitating a productive decision-making process around individuals’ needs and the recovery planning process, • Oversight of billing and Units of Service goals/other DMHAS contractual and agency requirements, • Timely documentation and the inclusion of family and/or significant others as permitted by person served reinforcing skills learned in training programs. Creates with staff input learning/professional development goals and matches activities to those goals. Education and License: • Master’s Degree in Counseling, Psychology, Social Work or related area required;, • Valid driver’s license required, • No more than one moving violation within the past 12 months, • Vehicle required #HP Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law.

Job Description Title: OMH Case Manager Reports to: Program Director Department: Clinical Location: 52 East 126th St. New York, NY 10035 OUR MISSION: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: An Office of Mental Health (OMH) Housing Case Manager plays a crucial role in assisting individuals with mental health challenges to secure and maintain stable housing. The primary responsibilities include conducting assessments, developing personalized service plans, connecting clients with necessary services, and ensuring compliance with housing regulations. The role requires a combination of direct client support, coordination with service providers, and administrative tasks to promote clients' independence and well-being. SPECIFIC DUTIES & RESPONSIBILITIES: • Client Assessment and Service Planning: Conduct comprehensive assessments to identify clients' housing and support needs. Develop individualized service plans with short-term and long-term goals, regularly reviewing and updating them to ensure they meet clients' evolving needs., • Service Coordination: Connect clients to essential services, including medical care, mental health support, substance use treatment, legal assistance, and entitlement programs. Act as a liaison between clients and external organizations to advocate for their needs., • Direct Support and Monitoring: Provide ongoing support through regular home visits (at least one per month) and telephone contacts. Monitor clients' progress toward their goals, document interactions, and adjust service plans as necessary., • Crisis Intervention: Respond to crisis situations promptly, employing de-escalation techniques and coordinating with appropriate services to ensure clients' safety and stability., • Documentation and Compliance: Maintain accurate and up-to-date case records, including service plans, progress notes, and other required documentation. Ensure all activities comply with OMH guidelines and regulations, preparing for audits as necessary., • A bachelor's degree in social work, psychology, or a related field is typically required., • At least one to two years of experience in case management or working with individuals with mental health disorders., • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are hiring a full time Senior Customer Success Manager to join our team, reporting directly to the Head of Customer Success, Payers and Partners. In this role, you will be asked to take ownership of your health plan book of business, building impactful relationships and showing the value in their mental health solution with key product, clinical, and network leaders. This is a full time position that is fully remote. Please note there will be a travel component for both client facing travel as well as internal related events. What you'll be doing: • Serve as the product expert and mental health advocate for a book of business of Spring Health's health plan customers., • Develop and maintain positive working relationships with multiple health plan customers, • Consistently demonstrate Spring Health's value proposition and link to health plan customer's defined success metrics., • Own the full customer lifecycle from implementations to engagement strategies to contract renewals., • Business review creation and presentation to senior health plan executives including insightful, data-based recommendations., • Work cross-functionally to provide key customer feedback and process improvements., • Grow Pipeline: Add new opportunities through discovery with health plan partners, • Meet Revenue Goals: Achieve or exceed annual revenue targets by leveraging internal Subject Matter Experts, consultants and fellow Customer Success team members, • Build Advocacy: Develop multithreaded relationships within your book of business, • Educate: Bring ideas on best approaches for engagement tactics based on a customers' populations or pain points, • You have a minimum of 5 years experience in account management, customer success, implementation or healthcare management., • Prior experience managing relationships or selling to health plan customers is strongly preferred., • Experience in upselling and retaining customers to drive additional revenue., • Experience using SaaS-based solutions and platforms., • Experience owning the life cycle contract renewals., • Experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • Deep passion to transform the U.S. healthcare system, especially mental health., • Willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Senior Program Manager will drive cross-functional initiatives that are critical to delivering high-impact outcomes for the product organization. You'll partner closely with product managers, engineers, designers, and cross-functional stakeholders to plan, execute, and optimize strategic programs that align with company goals. This role requires a systems thinker who thrives in ambiguity, excels at stakeholder coordination, and brings a strong sense of accountability and structure to fast-paced programs that rely on various teams to deliver holistic business impact. This role is pivotal in ensuring that projects are executed efficiently, align with strategic goals, and enhance the overall member, customer, provider, and/or Spring employee experience. This full-time position reports directly to the Director of Product Operations. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Lead end-to-end program planning, execution, and delivery across multiple product, engineering, and cross-functional teams teams., • Create and manage comprehensive project plans - including success metrics, and timelines in collaboration with product leadership - ensuring on-time delivery and transparent communication across stakeholders., • Drive clear communication and alignment across internal and external stakeholders. Continuously gather and apply stakeholder feedback to enhance the quality, reliability, and impact of program outcomes., • Identify risks, dependencies, and blockers—facilitating resolution and tradeoff decisions., • Cross-functional initiatives are delivered on time and within scope, with clearly documented milestones, owners, and measurable outcomes., • Product and engineering teams feel unblocked and well-coordinated, thanks to streamlined communication, efficient rituals, and clearly managed dependencies., • Programs consistently ladder up to strategic company goals, with clear reporting on progress, risks, and business impact., • Stakeholders trust the program manager as a source of clarity and accountability, proactively surfacing issues and enabling fast, informed decision-making., • Continuous improvement practices are in place, including retrospectives, process iteration, and tooling enhancements that improve team efficiency over time., • 5+ years of program management, product operations, project management experience within a high-performing tech org, preferably embedded in product or engineering., • Excellent communication and interpersonal skills, with the ability to collaborate effectively with project stakeholders, including communicating effectively to the executive level., • Familiarity with project management tools (e.g. Asana, Coda), • Organizational and multitasking abilities to manage a high volume and frequency of detailed requests, some of which require a tight turnaround, • Proven self-management, time-management and organizational skills, • Experience working with Revenue orgs, Marketing, Customer Success and Sales, • Familiarity with Software Development Lifecycle of Product and Engineering teams and product management tools (e.g., Jira, Trello), • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Program Director for The Doe Fund's newest permanent supportive housing program for homeless men and women living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. Forty-one units will be allocated for residents referred by the New York City HIV/AIDS Services Administration (HASA), and twenty-seven apartments will be for adults referred by the New York City Housing Authority (NYCHA). The Program Director will provide oversight and direction for both staff and residents. The successful candidate will have strong leadership, communication, and entrepreneurial skills along with an understanding of working with the HIV/AIDS population and relevant New York City and State agencies and funding sources. RESPONSIBILITIES: • Oversee the day-to-day operations of the program including the maintenance, appearance, and safety of the facility to the highest standards, • Manage the intake process and ensure the program is operating at full capacity at all time., • Recruitment, screening, and selection of direct care staff as well as supervision, support, and conducting regular performance evaluations, • Provide orientation and ongoing training of direct care staff including but not limited to harm reduction, substance abuse, and mental health, • Ensure compliance with HASA contract and performance standards, • Monitor completion of daily records and required reports to ensure they are completed properly and in a timely manner and submitted to the proper individuals and agencies, • Ensure up to date maintenance of client case files, • Establish and maintain relationships with other agencies and community organizations, • Ensure that staff are providing adequate supportive case management services to the residents, • Facilitate staff meetings, clinical meetings, and resident community meetings, • Conduct internal audits and quality assurance checks to ensure timely and accurate completion and submission of all required documentation, • Develop and monitor annual budget for the facility and programmatic activities, • Provide 24-hour on-call crisis intervention when needed, • Perform other duties as assigned QUALIFICATIONS: • A Master’s degree in Psychology, Social Work, or a relevant field is preferred. At least a Bachelor’s degree in the aforementioned areas of study/concentration., • At least 5 years of experience working with individuals experiencing homelessness, including those diagnosed with substance use and/or mental illness, • Strong leadership skills, including outstanding organizational and time management skills, • Demonstrated ability to inspire and motivate staff and residents, • Lived experience is a plus, • Excellent clinical and case management skills, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer, and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health is looking for a Senior UX Researcher whose work will inform the experience for people who are seeking mental healthcare for themselves and their families. You will join a highly engaged cross-functional Product team, focused on and measured by outcomes, and empowered to drive key performance indicators and business results. You are a hands-on, collaborative researcher who is excited to take ownership and drive impact as a member of our growing UX Research team. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll be doing: • Design and implement research throughout the product lifecycle, from early stage discovery and strategic research through iterative prototype testing and post-launch measurement, • Proactively collaborate with design, product, clinical, and commercial teams to define a research roadmap that answers high impact product and strategy questions, • Build on past research and evolve insights over time, driving impact by effectively communicating findings to cross-functional partners and stakeholders, • Conduct research that informs decisions to help Spring Health achieve core business goals and reduce waste by building the right thing faster., • Research insights are used to inform decisions that measurably impact key company metrics, • Empower teams to build empathy and deeply understand the humans and organizations who use Spring Health's products, • Bachelors, Masters, or PhD in Human-Computer Interaction, Information Science, Psychology, Cognitive Science, Anthropology, or related field, OR equivalent experience in an industry setting, • 5+ years proven track record conducting UX Research with product teams - designing, running, and reporting on your own studies, • Expertise in qualitative and quantitative user research methodologies including when and how to apply them during each product phase, • Demonstrated ability to make measurable impact, turning insights into action with excellent facilitation, consensus building, persuasion, and presentation skills, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a Senior Director of Customer Success Strategy to architect and continuously refine the strategy, processes, and insights that power Customer Success at scale. You will own the operating model—tools, data, programs, and communications—that keeps our CS teams efficient, transparent, and relentlessly focused on member and customer outcomes. This highly cross‑functional leadership role partners closely with CS leadership, Sales, Marketing, Data Science, and Product. Success means a forward‑looking, data‑driven CS organization that retains and expands revenue predictably while delivering a world‑class experience at every touchpoint. Reporting to the SVP, Customer Success, this full-time role is based in New York City and follows a hybrid work model, with three days per week in our HQ at 60 Madison Ave required. What you'll do: • Customer Success Strategy & Process Enablement, • Design, document, and optimize end‑to‑end CS workflows by maintaining and evolving the customer journey from onboarding, QBRs, renewals, upsells and escalations) to align with Spring Health's growth objectives., • Drive CS enablement—playbooks, templates, training—to ensure consistency, efficiency, and strategic alignment., • Establish transparent, executive‑ready performance reporting so cross functional teams and leaders always know account status, emerging risks, and next strategic moves., • Gainsight Strategy & Adoption, • Serve as product owner and long‑term strategist for Gainsight: roadmap, configuration, data integrity, and integrations., • Drive cross‑functional adoption; establish KPIs that connect Gainsight utilization to commercial outcomes., • Translate business needs into scalable Gainsight solutions (predictive health scoring, automated calls‑to‑action, board‑level dashboards)., • Customer Health Strategy & Analytics, • Own the vision, methodology, and ongoing evolution of Spring Health's customer health model—integrating product engagement, clinical outcomes, and sentiment., • Lead quarterly business reviews of health‑score accuracy; surface insights that inform strategic investment and proactive save or expansion plays., • Partner with RevOps & Data Science to operationalize insights across Sales, Marketing, and Product roadmaps., • Executive Sponsor & Customer Reference Programs, • Architect and lead the Executive Sponsor program to deepen senior‑level alignment with key accounts; track quarterly impact on renewal and expansion., • Build and scale a Customer Reference program, matching referenceable customers to prospect opportunities and marketing initiatives., • Report program influence on retention metrics, pipeline velocity, and brand advocacy., • Customer Communications & Engagement, • Own strategy, calendar, and tooling for proactive customer communications (product updates, incident notices, adoption campaigns)., • Build closed‑loop feedback mechanisms to measure effectiveness; iterate content, timing, and channels based on data., • Lead and develop the Customer Success Support and Customer Success Associate teams, ensuring they operate as high-performing, scalable extensions of our CSM function., • Build the strategy, workflows, and service-delivery model that defines how Support and Associate teams triage inquiries, execute customer-facing tasks, and manage repeatable CS motions., • Drive operational excellence through capacity planning, queue management, SLAs, quality standards, and continuous process improvement., • Partner with CSM Leadership to ensure Support and Associate programs are tightly integrated with account strategy, customer outcomes, and renewal/expansion goals. What success looks like in this role: • Platform adoption: 98 % Gainsight adoption by CS users and ≥80 % by cross‑functional stakeholders., • Revenue retention: Gross revenue retention ≥96 %, net revenue retention ≥110 %, logo churn ≤4 %., • Predictive insight: Health‑score accuracy ≥90 % in forecasting churn/expansion., • Executive engagement & advocacy: Executive Sponsor coverage for ≥90 % of Tier‑1 accounts with at least one meaningful interaction per quarter; number of active customer references doubled year‑over‑year., • 8+ years in Customer Success, CS Operations, RevOps, or related GTM functions in B2B SaaS; healthcare experience a plus., • 5+ years administering or owning Gainsight (or similar CS platform) at scale., • Proven track record designing and rolling out strategic customer health models, lifecycle processes, and executive sponsor/reference programs., • Strong strategic thinking and project‑management skills; able to prioritise, execute, and measure multiple initiatives concurrently., • Data‑driven mindset with expertise in CRM/SFDC reporting and BI tools., • Excellent written and verbal communication skills; comfortable translating complex concepts for executive and frontline audiences. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. * • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Manager, Software Engineering, Activation, you will design, build, and ship mobile app features that empower members to begin their mental health journey. You'll collaborate with product, design, clinical, and other engineers on the team to turn ideas into safe, measurable, production features - from rapid prototypes to reliable services, APIs, and UIs. Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue. What you'll do: • Own the technical design and delivery of mobile features in Flutter, • Collaborate with cross-functional teams to ship high-impact features that improve the member experience, • Debug and resolve issues quickly and efficiently, • Provide technical leadership in architectural discussions, code reviews, and system planning, • Advocate for high engineering standards, including test coverage, documentation, and observability, • Participate in an on-call rotation to support system reliability and respond to production issues, • Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder What success looks like: • Deliver projects on time, within scope, and with high stakeholder satisfaction, • Maintain high system uptime and low defect rates through strong testing and observability practices, • Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment, • Lead high-quality code reviews and technical discussions, • Influence team velocity and architecture through mentorship and planning contributions, • 5+ years of professional software development with a focus on Flutter applications, • Comfortable operating in a fast-moving, ambiguous 0 to 1 environment, • Proven track record leading complex projects end-to-end with minimal oversight, • Effective collaborator on cross-functional Agile teams, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As part of the Anxiety Disorder Center team, you will report to Director, Pediatric OCD Intensive Service. You will work one-on-one with patients both inside and outside of Child Mind Institute in New York City, using your CMI training in evidence-based interventions including exposure and response prevention (ERP) used to treat children struggling with OCD and other anxiety disorders. In addition to direct patient care, you will maintain regular clinical notes, help with data gathering, and attend all supervision and team meetings. This is a non-exempt, full-time, hybrid position. This position requires a minimum of four (4) days per week in the office, on a schedule determined by your supervisor, in our NYC headquarters office. The in-office requirement and schedule are subject to change based on the needs of the program and the organization. You Will: * Provide one-on-one, direct care to Child Mind Institute patients. * Observe diagnostic evaluations and help with treatment planning. * Attend daily meetings with OCD Service team to discuss patient and family goals, progress, and challenges. * Enter patient data and report findings. * Provide detailed progress notes for each patient to supervisors. Enter all information into electronic health records (EHR). * Perform additional job-related responsibilities as assigned. You Have: • Bachelor's degree in psychology, education, human services or related field., • 6 months experience working with patients specifically children and young adults., • Experience with conflict resolution., • Experience handling sensitive information. #LI-on-site, #LI-hybrid. Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws. In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL). Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We're currently looking for independently licensed mental health professionals to join the Care Navigation team (LCSW,LMFT, LPC, LICSW required). This role requires flexibility for occasional shift changes, availability to work holidays, and rotational weekend on call availability for leadership support. The ability to work independently and exercise strong critical thinking is also essential when leadership is not present. The required shift for this opportunity is a split shift with the following hours: • Saturday to Sunday: 9am - 5pm ET, • Maintains Care Navigation calls and activities (50%), • Serves as a resource: monitors slack care operations channels to assist clinical, care support and provider ops teams, • Provide after hours support to members and leaders seeking services or connection to the Global team, Management Consultation team, and Spring Internal team, • Assists with outreach or follow up for escalated and situations as needed, • Coordinates training and mentoring of new hires and for existing team members as assigned, • Monitors multiple system views and assigns outreaches and follow ups appropriately, • Assists with daily work balancing, • Monitors phone queue availability, • Provides constructive feedback to team members and to the clinical leadership team, • Problem-solves and assists with high touch and escalated/sensitive calls, as well as crisis situations, concerns, or issues., • Provides feedback and advice on team/product/technology/service improvements and assists with implementations, • Facilitate team meetings, as needed, • Assist with system issues/outages, • Participates in special projects, workgroups, or other assignments, • Some holiday coverage and on-call leader rotation, • Member Satisfaction, • Conversion to Care, • Quality, • LCSW, LPC, LMFT, or equivalent independent clinical mental health licensure firmly required, • 3+ years of mental health/substance use disorder experience required, • Crisis line experience required, • Leadership experience preferred, • Collaborative and solution-focused, • Excellent multi-tasking and communication skills, • Fully engaged and free from interruptions for the duration of shift, • Willing to serve as a subject matter expert, especially in After Hours specific processes and resourceful in seeking information from various sources., • Tech-savvy: very comfortable adopting new technologies and platforms and efficient in tech-related tasks., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are seeking a highly motivated Provider Success Associate to join our Provider Operations team at Spring Health. Our mission is to build, retain, and empower the most diverse, high-quality provider community—driving both clinical outcomes and exceptional member experiences. In this role, you will be instrumental in delivering outstanding support to our mental health providers through multiple channels, including email, phone, and live Zoom sessions. Ideal candidates will bring experience in technical, product, policy, and/or pay-related support, along with a strong ability to communicate complex information with clarity and empathy. If you're passionate about fostering an exceptional environment for providers and thrive in a fast-paced, mission-driven setting, we'd love to hear from you. This is a full-time position on our team and reports to the Provider Success Team Lead. Occasional travel may be required for team or company events. What you'll do: • Provide exceptional technical support and remote troubleshooting for our internal EHR system and other SaaS tools, ensuring timely resolution of issues that impact provider experience and platform usability., • Maintain a working knowledge of payment structures and provider policies to effectively address and resolve provider inquiries related to compensation, policy clarification, and other non-technical support needs as they arise., • Coordinate with partner teams to identify and report recurring service issues or bugs., • Close the loop with providers to ensure they are supported effectively along the way., • Escalate provider feedback and product opportunities to product, IT, or engineering teams with detailed documentation., • Share ownership in the development of the Provider Help Center and internal team knowledge base., • Provide training and product support to internal teams and provider networks as needed., • Participate in and lead special projects as directed by management., • Meeting daily, weekly and monthly productivity targets., • Adhering to quality assurance expectations., • Minimum of 2 years of experience in a technical support role., • Experience working with EHR systems is preferred but not required., • Outstanding written, verbal, and listening communication skills with a high attention to detail., • Familiarity with Zendesk, Jira, Zoom, Salesforce or similar SaaS applications is a plus., • Proven ability to develop creative solutions to complex problems., • Ability to develop operations and processes for scaling efficiently., • Thoughtful, curious, and collaborative problem-solving approach., • Demonstrates humility, resourcefulness, ambition, and professionalism., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Director of Customer Success, the Manager, Customer Success will lead a team of CSMs focused on driving adoption, satisfaction, and retention across our employer and health plan customers. This remote role is part of the Customer Success team and plays a critical role in delivering exceptional value to our clients and ensuring measurable impact through mental healthcare. For this role, occasional travel for team or company events may be required. What you'll do: • Lead and develop a team of Customer Success Managers supporting our SMB and Mid-Market customers., • Drive operational excellence in onboarding, engagement, and renewal processes, • Partner cross-functionally with Sales, Product, and Clinical teams to ensure a seamless customer experience, • Analyze account performance to identify risks and opportunities, proactively managing outcomes, • Build executive relationships with key clients and ensure alignment on business goals and care impact, • Maintain a deep understanding of our product and service offering to serve as a trusted advisor, • Achieve 95%+ customer retention across your book of business, • Increase customer satisfaction (CSAT), • Deliver against defined expansion targets, • Maintain a team engagement score of 85%+, • 5+ years of experience in customer success or account management, with at least 2 years in a people leadership role, • Proven track record of driving client outcomes and managing enterprise accounts, • Strong communication, analytical, and relationship-building skills, • Experience in B2B SaaS, healthcare, or mental health industries, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As part of the ADHD and Behavior Disorders Center Summer Program team, you will report to Director Summer Program. You will serve as Clinical Team Leaders for our four-week Summer Program, supporting children with ADHD, ODD, and related behavioral and learning challenges. You will be trained in evidence-based behavior management strategies and help children engage in program activities and build pro-social skills. You must be available for all required training, preparation sessions, and for the full duration of the program. This is a non-exempt, on-site position at the Allen-Stevenson School and the Child Mind Institute's NYC headquarters. Please review all dates below. Trainings: 9.00am - 5.00pm • Monday, June 22nd, • Tuesday, June 23rd, • Wednesday, June 24th, • Thursday, June 25th, • Friday, June 26th, • Monday, June 29th, • Tuesday, June 30th, • Wednesday, July 1st, • Daily, 8am – 4pm EST, • Monday, July 6th through Friday, July 31st, 2026 You Will: • Lead a team of 7–10 counselors in delivering the Summer Program intervention with fidelity, providing day-to-day guidance, feedback, and support., • Collaborate with fellow Clinical Team Leaders and senior clinical staff to maintain consistency in behavioral protocols and program activities., • Use evidence-based, positive behavior management strategies to support children across structured and unstructured activities, including transitions and daily routines., • Assist senior clinical staff during counselor training and ensure counselors understand and apply program procedures., • Support counselors in implementing individualized behavior plans, track participant progress, and document behavioral observations., • Lead social skills didactics, morning meetings, and other skill-building sessions for children., • Review treatment records and participate in daily clinical supervision to refine treatment goals and maximize program outcomes., • Communicate with parents, under the guidance of senior staff, to support coordination of care., • Prepare end-of-program reports summarizing participant progress and treatment gains. You Have: • Graduate-level study in psychology, counseling, social work, education/special education, or related field; or equivalent experience., • Prior experience working or volunteering with children or adolescents in clinical, educational, recreational, or behavioral programs., • Ability to use standard office and program documentation systems. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws. In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL). Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Chief Medical Officer, this full-time VP role will serve as the Deputy Chief Medical Officer (DCMO) and support the CMO in leading the Medical Affairs team. The DCMO will bring deep clinical credibility, commercial acumen, and ecosystem influence to drive continual clinical quality improvement (especially in medication management), build new care-delivery programs, accelerate the integration of AI into care services, and provide external thought leadership to customers and other stakeholders. This is a remote position with travel expected once a month for company and external customer/prospect meetings. What you'll do: • Support the evolution of core clinical programs across the organization and serve as a critical thought partner in developing new care programs, • Lead the execution and quality improvement of the medication management capability and other programs across the organization, • Ensure ethical, safe, and well-designed use of AI tools to improve provider care delivery across all areas of mental health care, • Serve as a clinical representative with external stakeholders, including health plans, large employer clients, key sales / partnership conversations and complex customer topic conversations (e.g., outcomes, safety, prescribing practices), • Steadily improving clinical outcomes from care delivery efforts, • Right care at the right time for the right person across all areas of care delivery, • Consistent quality improvement across key care metrics, • Improved efficiency of care delivery while maintaining improved outcomes, • Board-certified psychiatrist (MD/DO) with 15+ years of clinical care experience, • 10+ years of leadership experience in mental health care, leading clinics, providers, care operations, or other activities., • Strong ability to manage and influence senior leaders internally and externally, • Proven, effective cross-functional leadership at VP or senior level in a high-growth, fast-paced organization, • Strong people-leadership ability with executives, peers, direct reports, and other team members, • Systems thinker who is able to translate clinical nuance into scalable processes, • Hands-on leader willing to engage directly at all levels to solve key problems, • Strong clinical grounding, but also adaptable and able to balance clinical rigor with the pragmatism of a fast-moving environment, • 5+ years leading care activities and guiding the design and build of product within the digital mental health ecosystem, • Strong understanding and clinical experience with principles and applicability of various modalities of psychotherapy, • Strong understanding of measurement-based care and the challenges of implementation at scale across a variety of provider groups, • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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