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Job Description Client Service Specialist Albany, NY Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vision insurance Full Time M-F 9:30 AM – 5:30 PM Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vi Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Job Description Direct Access – Client Service Specialist Albany, NY Full Time M-F 9:00 AM – 5:00 PM Salary: $36,500- $40K Summary: We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and very detail oriented. A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: • You will be in direct contact with internal clients –processing orders, resolving any issues, request for assistance. The position involves Internal communication and the researchers do not contact the end user/customer. Direct Accesses communication is with the CSS’s only., • Perform due diligence online search requests, involving Secured transactions, liens, litigation and/or bankruptcies for corporate and individual names., • Ability to respond promptly to internal client questions and concerns., • Use of Cogency's proprietary applications (training provided), • Working with public offices and commercial agents on the client's behalf, • Reviewing legal documentation, and organizing relevant evidence –attention to detail is a must., • Multi-tasking effectively, • Excellent customer service skills, • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software), • Team player equally capable of working independently., • Great written and verbal communication., • Associates or bachelor’s degree or equivalent training, education and experience preferred., • Prior secured transaction knowledge is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy ...and to further support our staff, we offer: · Relaxed and casual dress code for summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to society – We offer paid community service days to all our eligible staff members, and NYC Headquarters participates in a number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, access to FSA · 80% covered Medical Insurance & 80% covered Dental & Vision Insurance Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Job Description Client Service Specialist Albany, NY Full Time M-F 9:30 AM – 5:30 PM Salary: 38K to 40K Summary: We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented. Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements. Essential Duties and Responsibilities: · You will be in direct contact with clients– processing orders, resolving any issues, request for assistance · Ability to respond promptly to client questions and concerns · Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided) · Guiding clients through the process of working with state and local public offices · Working with public offices and commercial agents on the client's behalf · Reviewing legal documentation –attention to detail is a must. · Multi-tasking effectively · Excellent customer service skills · Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software) · Team player · Great written and verbal communication · Bachelor’s degree · Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs) Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy. ...and to further support our staff, we offer: · 35-hour work week · Relaxed and Casual dress code for Summer months & Fridays · Educational assistance program for all of our eligible staff members · Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions · An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year · A commitment to diversity & inclusion · 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit · 80% covered Medical Insurance & 80% covered Dental & Vision insurance. Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

Job Description Senior Vice President of Human Resources (SVP, HR) Location: Albany, NY | Salary: $160K–$180K + Benefits Are you a strategic HR leader ready to assess, design, and build the future of HR for a large, mission-driven organization? We’re seeking an experienced Senior Vice President of Human Resources to join the executive team and lead transformative initiatives that strengthen culture, talent, and organizational capacity. This role will oversee all aspects of HR strategy—including talent acquisition, workforce development, total rewards, employee engagement, and HR operations—while evaluating current structures and implementing scalable solutions to support growth and innovation. What You’ll Do: · Serve as a trusted advisor to the CEO and executive leadership team. · Assess existing HR functions and build a high-performing team and infrastructure to meet future needs. · Drive cultural change and create career advancement programs to strengthen retention. · Oversee talent strategies, succession planning, and leadership development. · Lead compensation, benefits, and compliance for a multi-site workforce. · Implement data-driven HR solutions and leverage systems like Workday for analytics and reporting. What We’re Looking For: · 10+ years of progressive HR leadership experience, including 5+ years in a senior/executive role. · Proven success in complex, multi-site organizations; nonprofit or healthcare experience preferred. · Experience building HR functions and teams during periods of organizational growth or transformation. · Expertise in organizational change, culture building, and strategic HR leadership. · Strong communication, influencing skills, and commitment to diversity and inclusion. Compensation & Benefits: · Base salary: $160K–$180K · Comprehensive benefits package including health, retirement, PTO, and professional development.