Program Manager - Infrastructure / Refresh
hace 3 días
New York
Location: Hybrid to NY, NY LOCAL CANDIDATES ONLY - 5 DAYS ONSITE Rate: $50-$60/hr. for a Renewable Contract The Lead Technical Program Manager role within WTS CWT focuses on technical projects from initiation through implementation and includes planning, funding, analysis, design, scheduling, development, implementation, and project documentation. The Lead Technical Program Manager will drive and assure the delivery of all GTI technology solutions associated with the Workplace Technology Projects. The Lead Technical Program Manager partners with the Line of Business (LOB) key contacts for all projects and routinely engages with support groups within the Global Technology Infrastructure (GT) organization, including Finance, Employee Platforms, and Infrastructure Platforms. The ideal Lead Technical Program Manager will be adept in project management, with a strong background in diverse infrastructure technologies including virtual computing, networks, wireless technology, and multimedia. Proficient in project management tools, well-versed in the financial services industry, and knowledgeable about end-user technologies. Applicants must be legally authorized to work in the United States. Sponsorship is not available. Our client is seeking an Infrastructure Program/Project Manager: • Management of a team of project managers responsible for all aspects of technology project lifecycle, including:, • Scope development and management., • Requirements gathering and documentation., • Design of project solution in adherence with GT EP and WTS standards., • Creation and management of project schedule in Microsoft Project or other project management application., • Financial budget creation and tracking., • Risk and issue management., • Change management., • Regular project status reporting., • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum, • Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals, • Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness, • Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills, • 5 to 10 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization, • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients, • Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services, • Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment, • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Preferred qualifications, capabilities, and skills, • Excellent oral and written communication skills across functions and teams, up and down the chain of command, • Partners with key stakeholders to identify project inter-dependencies that may influence project success PREFERRED SKILLS • Workplace Deployments, • 5 to 10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization related to new construction., • College degree in related technical/business areas or equivalent work experience., • Proven history of successful project management. Project management certifications such as PMP, PRINCE2® (Projects IN Controlled Environments), Agile, or Six Sigma are a plus., • Experience with ServiceNow SPM: Demonstrated experience with ServiceNow Strategic Portfolio Management (SPM) capabilities, including Project and Portfolio Management (PPM) and Demand Management, • Project and Portfolio Management: Proven history in managing and executing projects and portfolios using ServiceNow SPM. Ability to oversee project lifecycle from initiation to closure, ensuring alignment with organizational goals., • Demand Management: Expertise in handling demand management processes within ServiceNow, including capturing, assessing, and prioritizing incoming demands to ensure efficient resource allocation., • Proficient in Microsoft Office Suite, including advanced skills in MS Project and MS Visio., • Project management experience, especially related to the delivery of technology in large, new build/construction projects. Ability to manage projects that are highly visible, strategic to Firm direction, or which are in trouble/off track., • Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients., • Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services, • Proactively escalates and addresses decisions or constraints impacting project delivery within the portfolio, • Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment, • Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities, • Demonstrated experience managing high volume project workload and ability to organize activities, events, and teams. Solid history keeping projects deliverables on time and within budget., • Leadership skills, including the ability to motivate team members to achieve excellence., • Analytical ability, organization, and decision-making skills. Ability to develop these skills in team members., • Excellent written and verbal communication skills with ability to influence., • Independent worker. Effectively manages new direction and a changing work environment., • Effectively collaborate with Peer group to identify and highlight best practices in support through continuous assessment, and elevating process and product recommendations to senior managers. Benefits/Other Compensation This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit). Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the ___ section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570. Drug testing may be required; please ___ for more information.