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Job Description Since its founding in 1877, The Fresh Air Fund, a not-for-profit youth development organization, has provided free life-changing summer experiences in the outdoors to more than 1.8 million children from New York City’s underserved communities. Young people also participate in year-round leadership, career exploration and educational programs. For more information, visit . Position Summary The Fresh Air Fund is hiring Per Diem Outdoor Instructors to work in our Environmental Center at Sharpe Reservation in Fishkill, NY. This is an on-call, part-time, per diem position that is scheduled to work on an “as required” and “as available” basis, with flexible work opportunities available throughout the year. Per Diem Instructors facilitate outdoor and environmental education lessons ranging from pond ecology to team building. The ideal candidate is curious, personable and hard-working with previous experience working with children. Per Diem Instructors may be scheduled to work at Sharpe Reservation in Fishkill, NY, Harriman State Park or at schools that request onsite programming. This is an in-person position that reports to the Program Coordinator. Responsibilities • Plan and facilitate Environmental and Outdoor Education lessons from the Sharpe Curriculum., • Facilitate group dynamics and team building sessions., • Ensure program supplies are kept in order and good condition., • Manage all aspects of group safety., • Maintain a general understanding of Sharpe Reservation trails, roadways, and facilities., • Occasional driving of camp vehicles (golf carts, and 7 and 15 passenger vans) as needed., • Previous teaching, outdoor education or summer camp experience required., • Associates degree required or currently enrolled in college. Bachelor’s degree preferred., • Must be in good general health, able to hike, lift, and spend long periods of time outdoors., • Must have the ability to be flexible and adjust to changes quickly., • Comfortable and confident supervising and teaching participants in large and small groups., • Must have the ability to work independently and in a team environment., • Handle concerns/issues in a constructive manner., • Excellent written and oral communication skills., • Proficient with basic computer skills., • Driver’s license preferred. Employment period: This is a flexible, on-call, per diem job. Working hours are dependent on school/user group schedules. Hours per week: Hours per week vary on an as needed basis with a maximum of 40 hours per week. Compensation: Salaries range from $18/hour - $26/hour, commensurate with experience. Benefits: None. Application Instructions To apply, please submit a Sharpe Reservation Per Diem Instructor application. We are hiring on a rolling basis and encourage interested applicants to apply as early as possible. No calls or recruiters, please. The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations and communities to apply.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Training & development ChalkSense, LLC is an NJ-based woman-owned small business building a social entrepreneurship venture in the learning and enrichment space. We are looking for a motivated and community-impact driven Operations Coordinator to join our team in building out this initiative in Millburn, New Jersey and surrounding neighborhoods. This is a paid and hourly/flex position to help facilitate smooth operations of the project and deliver exceptional enrichment experiences to local families and communities. Expected hours may vary from 0-5 hours/week, depending on event and session needs, operational tasks, and other project requirements that may arise from time to time within the candidates availability preferences, capabilities, and interests. Candidates must have flexibility to be available occasionally during after-school hours and/or weekends for events, sessions, or operational support. About the Role The Operations Coordinator will work closely with the team to support day-to-day operations, relationship nurturing with customers and collaborators, activity logistics tasks, marketing and outreach, and other operational coordination tasks. This role is ideal for someone who enjoys variety in their work, has a proactive mindset, and who shares our teams passion to create positive community impact. Responsibilities • Provide customer and collaborator support, including nurturing relationships, answering questions, collecting inquiries, and ensuring positive experiences with stakeholders, • Assist with vetting and onboarding new stakeholders such as collaborators, instructors, customers, or partners, • Conduct market research and targeted outreach to support operational, business, and marketing initiatives, • Assist with marketing tasks such as content creation, social media posting, newsletter editing, or stakeholder communications as assigned, • Support event/session logistics, including coordination, ordering or purchasing supplies (reimbursed or provided), setup, decor, instruction, assistance, and/or light cleanup as needed, • Participate in feedback, planning and operational strategy input, suggesting improvements and solutions to enhance service quality and operational efficiency, • Flexible to be on-call occassionally (flexible for availability to be adjusted by Operational Coordinator weekly) during after-school hours and/or weekends, as needed for events, sessions, or operational support, • Gather, prepare, process, and/or maintain clear records, reports, or paperwork of activities, stakeholder interactions, purchases, and other operational needs, • Perform work in compliance with federal, state, and local requirements, company policies, industry best practices, and other requirements and standards, as well as evolving regulations and standards that may surface from time to time, • Organize, support, and/or join virtual and/or in-person meetings, sessions, or events as needed from time to time, • Work individually and collaborate effectively with team members, providers, and stakeholders to meet business and stakeholder goals, • Comfortable with operational related tasks in various areas such as administrative, human resources, communications, customer service, activity coordination and execution, team building, stakeholder engagement and onboarding, providing feedback, marketing, business operations and logistics, and other ad-hoc operational tasks that may fall under candidate capabilities and/or interests, • Perform other related duties as assigned or modified by management to support evolving operational needsRequirements, • Excellent organizational, multitasking, and collaboration skills, • Excellent communication skills and fluency in English (both verbal and writing), • Reliable punctuality and time management, especially when supporting in-person sessions or events in New Jersey, • Ability to adapt quickly to varied environments, stakeholders, and operational needs, • Proficiency in various mediums of communication and content formats including Microsoft Office or Google Suite, email, text messaging, phone calls, virtual meetings, documents, presentations, spreadsheets, newsletters, and social media, • Comfort interacting with individuals and groups of all ages, backgrounds, and identities, • Ability for occasional physical tasks, such as lifting supplies (up to ~10 pounds usually, potentially ~30-40 pounds rarely), setting up materials for activities artistically and accurately, supporting clean up of sessions, performing work accurately and safely, and to adapt spontaneously to the needs of a variety of participants, environments, situations, and sessions, • Willingness to learn and be flexible with evolving tasks in an early-stage initiative, • Positive, proactive, and professional demeanorPreferred Qualifications, • 2+ years of experience in operations coordination, administrative support, event coordination, customer service, marketing, or related fields, • Bachelors degree or equivalent preferred, • Familiarity with social media, marketing tools, or event management tools is a plus, • Experience in community service or enrichment programs is a plusWhat We Offer, • Competitive hourly pay (~$20-$25 per hour), • Flexible work hours within your availability, • Bi-weekly pay for hours worked (direct deposit or mailed check), • Participation in NJ Earned Sick Leave Benefit Program, • Paid Unemployment, Temporary Disability, Family Leave, and Workers Compensation Insurances, • Social Security deduction, • A supportive and collaborative work environment, • Opportunities for personal growth, skill development, and making a positive community impactHow to Apply Interested candidates are invited to submit their resume. Please also include in your resume: (i) a bio/paragraph detailing your relevant prior experience (e.g., professional, hobbies, community service, education, speaking/certifications/awards if any, etc.) AND (ii) a paragraph about why you believe you would be a good fit for this role AND (iii) a link to your portfolio (OR must be able to show proof of some of your past work products if you are scheduled for an interview) We look forward to reviewing submissions on a rolling basis in the order received. The interview process for this role generally includes an initial Screening Interview and an In-Person Interview (that includes a behavioral as well as a technical skills assessment to help assess operational related planning, communications, and logistical aspects of the job). Interviews and assessments may be via phone, video, in-person, paper-based, and/or computer-based. Successful candidates must also be able to pass a background and reference check. Please note that we are a very small team, so it may take a longer time to get back to you. Thank you for your understanding and we are excited about the prospect of working together! Flexible work from home options available.

Job Description We will be conducting Interviews on April 14 from 10am to 3pm. Call to schedule an appointment today 718 550 2786. The Residential Aide/Intake Coordinator greets all clients and provides security and safety for all clients and staff. Responsibilities · Maintain a secure and functional environment for residents, staff, visitors, and volunteers. · Welcome new clients that arrive, conduct orientation, do the initial intake, and provide house rules. · Handle incidents using standard operating procedures. · Observe all residents and recognize signs of substance abuse and criminal activity. · Maintained excellent telephone skills and transferred calls appropriately. · Acquire an understanding of building features and potential problems. · Maintained daily logbook, school attendance, and visitor and resident sign-in logs. · Patrol transitional housing sites/apartments, keep standing posts, and conduct vertical patrols. · Visit multiple units as required and report all incidents to the appropriate shift supervisor. · Attend program and agency staff meetings, house meetings, and training sessions as needed. · Work under pressure and during stressful situations. · Use the computer to complete intakes and other reports on the CARES database. · Perform other duties as assigned by the supervisor. Essential Functions · Must be able to observe CCTV cameras and report unusual activities visually. · Must be able to ascend/descend stairs in a building up to 8 flights. · Must stand consecutively for two (2) hours on a post. · Must be able to lift and use a fire extinguisher. Qualifications · Commitment to H.O.G.A.R.'s mission. · High School diploma or equivalent required. · Valid Fire Guard Certification / F02, First Aide & C.P.R. required. · Valid N.Y.S. 8-hour & 16-hour Security Guard Licenses are required. · Must be able to communicate effectively (verbally and in writing). · Must interact effectively with the facility staff and client population. · Must be able to work well under pressure and during stressful situations. · Must be familiar with CCTV systems. · Must be willing and able to remain at post beyond regularly scheduled hours until appropriate relief arrives. · Must work nights, weekends, and holidays as planned. Required Time on the Project · 9 FTE Residential Aide/Intake Coordinator (RA) · Thirty-five hours weekly must be able to work Saturdays, Sundays, and holidays. · On call 24/07 Company DescriptionHousing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services. Call for more info ; 212 466 6836Housing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services.\r\n\r\n\r\nCall for more info ; 212 466 6836

Job Description:\n\nTitle: Direct Support Professional Department: Day Services Reports: Program Coordinator Location: Day Services, NY FLSA Classification: Non-Exempt Salary: $18.00 per hour POSITION SUMMARY: The Direct Support Professional is responsible to provide hands on direct care services for the individuals the agency serves according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The primary role of the Direct Support Professional (DSP) is to work alongside the people we support in order to help them to achieve their personal valued outcomes, be in safe and positive environments and live quality lives by their choices. This includes working with them to develop daily living, professional and informed decision-making skills while also supporting their health and safety. The Direct Support Professional is responsible for the health, safety, and wellbeing of the individuals either living in a residential program, in their own home, attending day program or at a site-based program. The Direct Support Professional provides support in a person driven program in which people with disabilities have choices, control, and access to an array of quality services that assure optimal outcomes such as independence, health, community integration and inclusion, individuality, productive along with a quality of life. The Direct Support Professional provides care, supervision, support, and guidance of all assigned individuals to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces individual growth and development towards greater independence in self-care, daily living skills, socialization and community living. The Direct Support Professional provides direct care to individuals with intellectual and/or developmental disabilities in residential, site-based settings and/or community; assists and inspires individuals to tend to their personal daily living needs and develop the vocational, nutrition, social and personal skills necessary to achieve the highest possible level of independence in the least-restrictive environment. The Direct Support Professional promote productivity, inclusion, independent and individuality. The tasks and activities performed by a Direct Support Professional depend on the abilities and needs of the individuals being served and the setting to which a position is assigned. ESSENTIAL RESPONSIBILITIES:Provide the day-to-day services in accordance with the organization’s mission, vision, and values; in addition to provide services according to agency policy, OPWDD, OMIG, HIPAA and other state oversight guidelines according to training provided. Uses positive and respectful verbal, non-verbal and written communication a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.Prepares and submits all required reports, incident reports in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility.Observes and documents individuals' behavior and responses to programs, support services, and treatments and assists in the development, implementation, and evaluation of service and support plans based on individuals' preferences, needs, and interests. Participates in treatment team meetings, communicates and discusses observations, and may suggest alternative programs and services based on individuals' personal preferences.Helps individuals lead richer lives, participate in the community and recreation programs that strengthen life skills, and develop and maintain positive relationships with peers, family members, and others in the community.Follow all plans included but not limited to; behavior plans, nursing plans, habilitation plans, facility plans, etc.Encourages individuals to participate in social, recreational, and leisure activities; and organizes, participates in, and/or supervises such activities.Helps individuals to be safe and learn to be safe in the community and transports and/or arranges for the transportation of individuals to social events and accompanies individuals to community activities.Supports individuals' health and wellness, and safety in everyday situations, assists and/or instructs individuals in performing personal care and hygiene tasks, such as bathing, toileting, grooming, dressing, dental care, nutrition, and daily living activities and teaches individuals basic food preparation, safety, and sanitation skills; supervises and assists in meal planning, food selection, and preparation activities; and feeds or assists in feedings individuals who require assistance.Administers the taking of medication in accordance with the regulations and policies and procedures of the agency governing medication administration. Administer medications and basic treatments as prescribed; observe and monitor individuals in the self-administration of medication; and take and record individuals' temperatures, blood pressures, pulse rates, and weight. Gives medications or assists the individual to take medication while following all laws and safety rules.Accompanies individuals to medical, dental, and health-related appointments or emergencies. Responds to and assists in crisis and emergency situations following established guidelines, procedures, and first aid techniques.Maintains and ensures a safe, clean, and comfortable environment for individuals while assisting individuals in routine housekeeping, cleaning, and minor maintenance tasks.Works in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual, gathers and reviews information about an individual to provide quality services, completes and submits documentation of services on time.Follows the Life Plan protocols and helps with the assessment process by gathering information from many sources. Uses the results of assessments to discuss options with individual and team members to guide support work and collects data about individual goals and satisfaction with services.Recognizes risk and works to prevent an individual’s crisis in a way that meets the individual’s need and uses positive behavior supports to prevent crisis and promote health and safety and appropriate and approved intervention approaches to resolve a crisis and follows Behavior Crisis Protocols.Seeks help from other staff or services when needed during a crisis and own potential role within a conflict or crisis and changes behavior to minimize conflict. Supports the emotional, and social wellbeing of the individual.Monitors for possible signs and symptoms of illness and follows Nursing Protocols and assists the individual to learn disease prevention and maintain good health. Assists the individual to use infection control procedures and prevent illness and helps the individual make and keep regular health and dental care appointments and follow health care plans and use medical equipment as needed. Helps the individual to learn the signs of common health problems and take actions to improve health.Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency policies, recognizes signs of abuse and neglect, including the inappropriate restraint use, and works to prevent them and reports all real or suspected abuse to authorities as mandated by Justice Center and agency procedures. Prevent, recognize and report abuse toward the people we support.Maintains the safety of an individual in the case of an emergency and follows universal precautions and gives first aid as needed in an emergency.Follows relevant laws, regulations and is guided by ethical standards when doing work tasks. Supports individual in a collaborative manner and maintains professional boundaries.Demonstrates professionalism by being on time, dressing appropriately, and being responsible in all work tasks while respects the individual and families’ rights, respect and dignity.Fosters team building and positive productive work relationships on site and ensures the implementation of the Direct Support Professional OPWDD Core Competencies. Ensure implementation of the Direct Support Professional Core Competencies and elements are delivered to individuals.Assists the individual to set goals, make informed choices, and follow-through on responsibilities, support self-advocacy and advocate for individuals when needed to pursue needed services, support and resources.Responsible to ensure that complete, accurate, legible documentation is done contemporaneously and in accordance with policies for all program systems such as but not limited to: fire drills, daily services, nursing protocols, behavior data, triage and crisis calls, overnight data, community inclusion, personal spending, etc.Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. Provides person centered support and helps the individual to build on his or her strengths in life activities.Assists the individual meet his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provides training in these areas when needed. Teaches and assists the individual with household tasks such as laundry and cleaning and assists the individual to learn about meal planning and shopping, and safe food preparation.Ensures that all necessary food and other household items are in ample supply and are stored properly and ensure that an individual’s diet is followed, and food and drink are served according to their prescribed dietBe sure the facility remains clean and sanitary. Make report concerns observed for physical plant of the facility, including but not limited to fire extinguisher/fire safety/smoke alarm checks, seasonal equipment checks (air conditioners, boilers, screens etc.), broken furniture, hazards, cleanliness; and noting any needed materials or items.Follow the Staff Assignments and Programs Structured SchedulesTransports individuals as necessary to programs, activities, appointments, recreational functions, etc. as scheduled or requested by supervisors. Drive program vehicles in safe and responsible manner and document all vehicle operations in travel logs.Ensure adequate supervision and that all safeguards and plans are followed; in addition to monitor the interaction, activities and response to services. Ensure to follow mealtime safeguards to include but not limited to; prescribed diets, meals plan and choking preventions.Utilizes effective professional and empathetic interpersonal skills when counseling, supporting or negotiating to handle sensitive issues with families and outside agencies. Work with the people we support to help them identify and realize their personal life goals and effectively communicate and support the organization’s mission, vision and valuesAdvocate with the people we support in a variety of situations and work with the people we support to teach them new life skills and work with the people we support and other members of the interdisciplinary team to develop service plans that aid the person in achieving their personal life goals.Accurately document service provision, daily notes and other information as required and provide positive behavior support to the people we support as necessary. Work in partnership with the people we support to promote their health and safety.Adhere to the organizations Code of Ethics and communicate in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community. Respects the cultural needs and preferences of each individual and co-workers.Encourages and assists individuals in connecting with others and developing social and valued social and/or work roles based on his or her choices. Supports individuals to connect with friends and to live and be included in the community of his or her choice, helps individuals transition between services, adapt to life changes, i.e., moving into home & community-based settings and respects the role of family members in planning and providing services and plans and initiates a variety of social and recreational activities both in the home and in the community for the individuals and supports individuals in their involvement in these activities.Completes required ongoing training and continues to develop skill and any additional trainings as needed/required by program manager to meet an individual’s needs.Understands the purpose of adaptive equipment; makes recommendations as to adaptive equipment that would allow the individual to be more independent and functional; ensures adaptive equipment is available and used by the individual.Manage all individual’s funds according to policy & procedure and state regulations and effectively manages petty cash, receipts, and documentation by the end of every shift worked.Communicates relevant information at change of shift and to supervisor.Performs other duties and responsibilities as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individuals and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Ability to complete data collections and follow safeguard and program plans. Can communicate orally and in writing in English, bilingual is a plus. Able to write summary reports using a professional, objective style and voice. Ability to use computers and stay current with technology used for documentation (EVV, HER, EMR), communication, and other work activities. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be flexible in the event of a staffing emergency. Ability to follow call out policies and procedures. Ability to observe, record, and report individuals’ behavior, attitude, and physical conditions. Ability to travel between worksites when necessary. Ability to commute to other worksite as directed and provide services with personal vehicle. Ability read and comprehend plans and protocols, etc. Ability to demonstrates written skEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description TITLE: Clinical Coordinator REPORTS: Program Director LOCATION: 113 East 123rd St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Assist in the implementation and monitoring of policies and procedures and clinical support services., • Provide case management services to all AOT residents., • Provide crisis intervention services., • Facilitate Family Outreach Program., • Assist Program Director in monitoring Utilization Review, Quality Assurance, and Incident Review activities., • Ensure that staff maintains accurate and confidential records that comply with external monitoring agency standards and internal policy and procedures., • Ensure completion of all scheduled House Monitor security runs., • Guide staff in protocols for supervising visits from family and friends., • Orient and train new clinical staff., • Prepare all proposals and reports as needed., • Conduct regular clinical and administrative meetings with staff., • Ensure supervision for staff as per Odyssey House internal policies., • Prepare written six-month evaluations on staff under his/her supervision., • Meet bi-weekly for supervision with Program Director., • Bachelor's Level Clinical Degree and three (3) years of experience working in a clinical, mental health, housing or chemical dependency setting preferred., • One (1) year experience of supervision experience preferred., • Candidate should be in pursuit of a professional credential that will ensure their status as a QMHP., • Must be able to work a flexible schedule.

Job Description:\n\n Job title: Security Guard Reports to: Operations Coordinator/Director of Security Services FLSA Status: Non-Exempt (Hourly) / Full Time/Part Time Date Issued: May 2020 POSITION SUMMARY: The role of the Security Guard is to provide HPCDC with professional protective services of clients, employees, guests and property. Security Guards execute proactive and reactive measures to optimize safety and minimize property loss. Their primary functions are to detect, observe, deter and report security incidents, illegal activities, and infractions of various HPCDC policies. Security Guards are able to meet and maintain any applicable state/city licensing requirements for Security Officers in New York state and Fire Guard for Shelters (F02) requirements. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Maintain licensing requirements for Security Officers in New York State and Fire Guard for Shelters FO2.Ensure that all behavior and authority is exercised in accordance with New York Penal Law, New York State Criminal Procedure Law, and polices of HPCDC.Abstain from behaviors that expose the Security Guard to civil liability, associated with and not limited to negligence, recklessness, failure to properly supervise, civil rights violations (age, sex, religion, etc.), invasion of privacy and failure to address health and safety concerns. Adhere to the NYS Security Guard and HPCDC Code of Ethics, including but not limited to the need to exercise duties with honesty, respect for confidential information, and abstain from conflicts of interest. Role model appropriate preventive and reactive responses to security and safety issues by consistently applying best practices. Provide quality services and excellent customer service to employees, guests and clients of HPCDC. Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics and cultures.Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner. Prevent and diffuse conflict by employing non-defensive communication skills. Ie.)Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating).Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. Abstain from the use of profanity or loud language near the public, employees, and clients.Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Don’t talk openly and in public about clients. Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Deter occurrences and circumstances which do or could affect the security and safety of the property and people on the premises.Maintain knowledge of security policies and behavioral conduct expectations for clients, employees and guests of HPCDC.Enforce security policies and behavioral conduct expectations for clients, employees and guests of HPCDC. Educate clients, staff and guests on security protocols and procedures, and rules proactively and as needed.Stay visibly alert and employ effective observation skills throughout the shift in order to detect and respond to suspicious behavior and other safety / security related incidents. Ie) No sleeping, avoid distractions such as personal cell phone usage, etc.Implement and enforce procedures that limit access by unauthorized people to the building and property. Follow protocols for signing clients and guests in and out of the building.Patrol all areas as assigned and as needed, consistently using technology (ie. Lighthouse IO) to document compliance. Ensure that locks and exits are secured and respond to breaches by investigating, intervening and reporting.Escort guests to areas as needed and in accordance with procedures. Optimize visibility of security services to clients, employees and guests by wearing prescribed uniforms. Be accessible to clients and employees, developing positive relationships and responding in a timely manner to their safety and security needs. Facilitate fire drills and provide assistance as needed during evacuation. As needed, employ best practices for crowd control.Identify potential threats, security breaches, and safety issues, and take steps to contain and neutralize them. Identify and remove fire hazards including but not limited to keeping hallways and exits clear of obstruction and educating employees and clients as needed. Respond to, observe and investigate incidents pertaining to safety, security and other non-routine incidents.Know and implement protocols for emergency response to medical situations, outsider threats and intruders, natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. bomb threats or natural disasters, leaks and exposure to hazardous materials, civil disturbances and other non-routine emergency situations. Facilitate evacuations calmly and efficiently to avoid panic and fulfill the function of protecting people (and property) from potential harm.Maintain knowledge of incident reporting guidelines and report incidents as needed.Close off crime scenes and prevent the contamination of evidence. Provide truthful witness testimony as needed during legal proceedings.Promptly notify appropriate emergency service providers as needed.Be prepared with proper equipment (ie. walkie talkies, tablets, etc.) at all times to ensure timely emergency response and contemporaneous note taking.Optimize safe responses by requesting assistance from coworkers as needed.Optimize safe responses by providing assistance to coworkers as needed.Actively take steps to prevent physical altercations that can cause harm to self and others. Ie) run into another room to call law enforcement, request assistance from coworkers, employ effective communication skills, follow access control procedures.Gather information through the use of effective interviewing and observation skills.Security Guards report incidents pertaining to security and other non-routine incidents.Complete thorough, timely, accurate and grammatically correct reports pertaining to incidents by documenting who, what, when, where, why and how. Document statements, remarks, and admissions immediately and contemporaneously in order to prepare for writing a report. Communicate verbally and in writing relevant facts to law enforcement agencies.Report relevant issues pertaining to safety, security and the property to coworkers and supervisors, using various written and spoken means of communication and in a timely manner. Begin each shift by learning about any safety and security incidents that occurred in the prior shift. Begin each shift by reading emails and correspondence pertaining to incident reports, reading logs, and participating in debriefs. Check emails at the beginning of each shift for incident reports and other correspondence, reading the log, and participating in debriefs.Prepare reports and communicate significant issues that the following shift needs to know about by the end of the shift. Implement proactive and reactive safety procedures to prevent injuries of self and others.Maintain ability to safely navigate flights of stairs in 11 stories without relying on an elevator for the purposes of patrolling and responding to security incidents. Wear slip resistant and toe-covered shoes at all times. Provide assistance to coworkers and request assistance as needed to prevent injuries. Ie) While lifting, responding to incidents, etc.Adhere to and enforce infection control procedures for communicable diseases and hazard communication. Ie) Wear appropriate PPE as needed. Participate in all investigations as needed and including into employee misconduct. Additional job functions: Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook.Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner. Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting and others as needed. Participates in ongoing staff training, skill development, and mandatory meetings.Assist in the training and mentoring of other officers as needed. Distribute client mail and packages according to procedures. Perform other job duties and special projects assigned by management. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. Customer Service Orientation & Conflict Resolution: Manages difficult or emotional situations with internal and external stakeholders. Responds promptly to client needs; Responds to request for service and assistance. Maintains and communicates in a positive, non-condescending manner to others. Leverages interpersonal skills such as empathy to minimize and mitigate conflict. Helps others resolve complex or sensitive disagreements and conflicts. Manages oneself and emotions to diffuse conflict. Dependability: Can be depended upon to consistently provide a safe environment by reporting to work as scheduled and avoiding excessive absenteeism / tardiness. Adheres to policies in the HPCDC Handbook for deviating from schedules and absences. Responds to management directions, takes responsibility for own actions and keeps commitments. Enforcing Laws, Rules, & Regulations: Minimizes conflicts between clients and other security officers by consistently enforcing rules and behavior expectations. Enforces laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable. Safety Focus: Adheres to all workplace and trade safety laws, regulations, standards, and practices. Proactively takes steps to maximize safety. Communication: Communicate effectively with co-workers, clients and employees, law enforcement, and guests during emergency situations. Effectively express oneself orally, non-verbally and in writing, tailoring the content of speech to the audience and using proper English sentence structure, punctuation, and grammar. Ability to listen, receive, understand, and carry written and verbal orders. Ability to communicate effectively when preparing reports, logs, and the use of radio communications including appropriate channels and basic radio communication codes. Interviewing Others: Asks questions in ways that enhance the clarity, quality, and reliability of information. Plans the interview process in advance, identifying the key information to collect. Puts the interviewee at ease and ensures he or she understands the process and its purpose. Develops trust to obtain honest responses. Asks direct, focused, and logically ordered questions that comply with all legal or policy requirements. Tactfully broaches sensitive subjects. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics. Adaptability & Flexibility: Adapting to and working with a variety of situations, individuals, and groups. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things. Interpersonal Skills and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization. Gets along and interacts positively with co-workers and others; understands and relates to others. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Role models and upholds organizational values. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Minimum Required Education & Experience:HS Diploma or GED required.NYS Security Guard LicenseFire Guard for Shelters (f02).LL124 CertificationPreferred Education & Experience:Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations. CPR / First Aid CertificationFrench / Spanish speaking Computer Skills:Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence.

Job DescriptionAbout JCDecaux JCDecaux is the #1 outdoor advertising company in the world and is dedicated to giving brands unique voices and providing messaging platforms through the highest quality out-of-home solutions and first-class services. Joining JCDecaux means choosing the number one outdoor advertising company worldwide and seeing new horizons in a team recognized for its momentum, creativity, and sense of innovation. We are dedicated to creating a motivated and diverse workforce. If you’re looking to gain experience in advertising and work in a fast and fun culture, apply now! For more JCDecaux US information, visit . The Role: JCDecaux is currently seeking a Government Relations Coordinator, who will be responsible for supporting the business development team that covers city street furniture concessions. The focus of this division addresses the infrastructure services provided to cityscapes and communities – including bus shelters, city information panels and automatic public toilets – all funded through our division which sells commercial advertising. This is a full-time position based in our NY office and will operate in a hybrid work model. Key Responsibilities: • Engage with government entities and public officials., • Work on responses to government procurement requests for infrastructure contract., • Work within the team as a cohesive team member providing best service to internal and external stakeholders (including electeds, non-governmental organizations (“NGOs”) and local community members), • Reach out and research regarding community groups for potential partnerships., • Administrative support for the department including but not limited to invoice processing and tracking, meeting/call scheduling, filing/organizing and monthly staff meeting attendance, • Internal and external monthly reporting, • Public Messaging:, • Work directly with NGOs to secure contracts, directives/instructions for public messaging campaigns and manage all details of placement process., • Work with all applicable JCDecaux departments facilitating the placement of the public messaging process through the system, making decisions when and where appropriate on timely issues relating to placement on street furniture products., • Bachelor’s degree required., • Ability to work in fast-paced and demanding environment., • Strong communicator with excellent multi-tasking skills., • Problem solver who leans toward how to make a “no” into a “yes”., • Superior written and verbal skills required., • Ability to work independently., • Detail oriented., • Possess strong organizational skills., • Computer literate with Microsoft Office Suite software., • Medical / Dental / Vision, • HSA / FSA, • Financial Health Support, • 401K Match, • Pet Insurance, • Commuter Benefits, • Wellness Incentives JCDecaux North America is an Equal Opportunity Employer. We value individuality and create an inclusive culture where variety is positively encouraged, and all employees are genuinely appreciated for what makes them unique. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Powered by JazzHR fFafg4n4fS

Job Description Administrative Assistant/ Medical Front Desk Receptionist Summary of Responsibilities This position will work directly with the Administrator (or Front Office Supervisor if applicable) for the smooth functioning of the reception/registration aspects of our Center. He/she will be primarily responsible for maintaining the daily schedule, answering multiple phone lines, and obtaining patient registration information on a daily basis. In addition, the Patient Services Coordinator will enter the demographic and insurance information into the billing system and verify that a pre-authorization number is obtained from the insurance company when required. Qualifications • High School Graduate, • Trained in Medical Office protocol., • At least one year of experience in a Medical Office setting with a working knowledge of Medical terminology. Prior experience with scheduling desired., • Previous experience with multiple phone lines, and routine front office equipment, e.g. fax, copier, postage machine., • Above average computer skills needed, e.g. experience in all aspects of MS Office., • Pre-employment physical with additional testing as required to meet OSHA standards. Job Relationships • Works under the direction of the Administrator (or Front Office Supervisor if applicable); reports to the Administrator., • Works cooperatively with Endoscopy Center co-workers, the staff of Physicians utilizing the Endoscopy Center and the external billing company representatives., • Presents a friendly, courteous, and helpful manner in all interactions with patients and other offices. Physical Activities and Requirements • Possesses good physical health, capable of working in a demanding environment., • Able to perform the basic functions of the job including extended hours, standing, bending, and stretching with frequent trips to all areas of the Center., • Able to lift, and carry supplies and equipment as needed., • Possesses manual dexterity, hearing acuity, and visual acuity, which are important to the performance of the job tasks., • Speaks clearly and distinctly to perform extensive communication with other staff members, patients, and their families/escorts, physicians, vendors and other third parties., • Appears professional at all times., • Wears professional attire as dictated by center policy. Responsibilities The duties and responsibilities of the Patient Service Coordinator include, but are not limited to: • Schedules the appointment and completes patient demographic and insurance information, • Accurately schedule a patient for a procedure or change an appointment in the automated scheduling system., • Calls patients that chose the phone interview option to complete their registration form, asking all questions in a professional manner., • Accurately enter data into all billing screens., • Reviews all registration forms generated from the computer or received by fax. Follows up by phone call, if any pertinent information is incomplete., • Obtains pre-authorization for procedures at the Center, • Checks every patient’s insurance to see if an authorization is needed for a procedure at the Center., • Calls the Professional office to obtain referrals for the procedure. If the procedure location is listed on the referral, obtains a copy of the referral for our chart. Inputs the authorization number to the appropriate screen, when required., • Prints list of completed patient information prior to date of procedures, thereby checking for completeness. Any missing information or authorization is to be obtained no later than the working day prior to the procedure date., • Prepares and reviews data prior to the day of the procedure, • Verifies the accuracy of the next day’s schedule and prints the completed registration forms and appointment schedule from the billing system on the morning of the working day prior to procedure date to ensure that all data is complete., • Assembles chart paperwork and checks that all papers have the patient’s identification sticker., • Calls all patients the day before the procedure as a reminder of the date and time and verifies that patient knows how to get to the facility. Reminds patient to bring their insurance card with them and why this is necessary., • Prints billing sheet the working day prior to the procedure date. Places sheet in designated location in the Procedure area., • Prepares the patient identification bracelet., • Verifies the presence of a consent form for the procedure., • Greets Patients on the day of the procedure, • Greets the patient and escort in a friendly and professional manner., • Verifies the correct procedure and correct physician with the patient and has the patient sign the consent. Then signs and dates the consent as the witness.., • Verifies the correctness of the information on the ID bracelet, utilizing proper patient identification then applies it to the patient’s wrist., • Asks the patient to review and sign the registration form, noting any changes. Makes a copy of the front and back of the insurance cards and verifies the information on the card against the registration form. Enters any changes into the billing system., • Explains the center policy on Advanced Directives, Patient Rights and Responsibilities to the patient., • Explains the Financial Policy to the patient, obtains the patient’s signature, records the date and returns a copy to the patient., • Assembles the chart, places the chart on a clipboard, leaving the Pre-Assessment Record on top for the Admitting Nurse., • Asks the patient and escort to sit in the reception area and notifies the nursing staff to make them aware that the patient is ready., • Answers the questions of family/friends regarding the progress of the procedure and informs them of any delays (the Recovery room Nurse will keep the Patient Services Coordinator notified)., • Directs the family/friends to the Recovery Room as needed, explaining to them the reasoning for only one family member per patient., • Miscellaneous Duties, • Efficiently and courteously answers multiple phone lines and directs calls as appropriate. Able to give clear, concise directions to the Center., • Maintains an adequate inventory of stationary, printed forms, copy paper and dictation tapes and coordinates ordering with his/her supervisor., • Maintains a supply of charts compiled., • Places initialed copy of Pathology report in chart and files medical charts as needed., • Operates and troubleshoots computer, fax, copier and printer., • Troubleshoots Microsoft Outlook, the electronic medical record system, the billing system, prints reports and prepares daily tape backup., • Informs their supervisor of any problem with the schedule (e.g. no shows, cancellations, delays)., • Opens the Center in the am for patients, turning off the alarm and checking for any signs of unauthorized entrance., • Keeps the reception area neat and clean during the day (throwing out cups, straightening magazines, etc.), • Completes any request for a copy of medical records at the direction of the Facility Manager., • When directed, can initiate the “911” call, and gives information according to policy., • Performs additional duties as directed (within the scope of training) e.g. gives pre-procedure instructions to patients., • Attends all staff meetings and in-service classes on regularly scheduled days

Job Description Overview Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be. From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired. Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits, including: • Paid holidays and PTO, • Community employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees., • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results, • Benefits package also includes Health, Dental, Vision, and Life Insurance, • Retirement Savings Plan / 401(k) employer match As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now! Responsibilities The Door Person ensures residents and guests experience five-star service at this luxury community. This individual is responsible for creating a warm and welcoming environment while serving as the single point of contact for all service requests. Create a Welcoming & Caring First Impression • Warmly welcome every resident and guest to the community., • Assist residents/visitors in and out of vehicles, including assisting residents with loading/unloading luggage and packages., • Assist with bag storage and retrieval., • Handle all resident and guest interactions with the highest level of hospitality and professionalism., • Inform residents and visitors of property amenities, services, and hours of operation., • Ensure proper maintenance and appearance of the property, specifically the entrance, lobby, and common spaces, including common restrooms. This includes, but is not limited to, compacting and removing trash, vacuuming, sweeping floors and sidewalks, and cleaning and washing windows., • Deescalate potentially volatile situations as they arise in the course of daily interactions., • Notifies management concerning the need for repairs., • Reports potentially unsafe conditions promptly to Supervisor., • Ensure only authorized parties are on the property premises., • Assist residents with hailing a taxi cab, if needed., • Communicate parking options to residents and visitors., • Accept packages, dry cleaning, and other deliveries on behalf of residents and the community, as needed. Facilitate Community Service Requests • Monitor front door traffic and encourage residents to check-in and out with hospitality staff., • Take appropriate initiative; respond and follow through promptly to various needs and requests., • Escalate issues to management or other team members as required., • Knowledgeable about community operations, including services, building amenities, and programming. Qualifications • High school diploma or general education degree (GED); or one (1) to three (3) years of related experience., • Must be fully vaccinated and provide vaccination record card at time of hire., • Basic First Aid and CPR certification where required., • Must successfully complete all Coterie specified training programs., • Strong communication skills., • Basic knowledge of computers and technology., • Previous security or de-escalation training or employment preferred., • Current FDNY Fire Safety Director Certification preferred., • Ability to effectively problem-solve., • Ability to work various schedules and shifts as needed., • Ability to operate a telephone, emergency call system, monitoring board or beeper, and a photocopier.

Job Description December 2024 Position: Operations Coordinator Location: Brooklyn, NY 11206 Job Type: Full Time/In Office 5 Days / Non-Exempt Compensation: $62,400 - $62,500 Benefits: Medical / Dental / Vision / 401K / PTO Reports To: Site Program Director JOB OVERVIEW As the operations/facility coordinator for a shelter, your role is pivotal in maintaining the seamless and efficient operation of the shelter facility. You will oversee and coordinate essential functions such as staff management, facility maintenance, and program development. Your primary goal is to establish a safe and supportive environment that meets the needs of shelter residents while aligning with the organization's mission and values. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS: FACILITY OPERATIONS • Supervise the daily operations of the shelter facility to maintain a safe, clean, and well-maintained environment., • Collaborate with directors and security to enhance the day-to-day safety and security of shelter operations., • Ensure the accuracy of reporting bed vacancies to the Department of Homeless Services (DHS)., • Manage records pertaining to compliance with City and State regulations., • Develop and implement protocols and procedures for facility maintenance, security, and emergency response., • Coordinate and manage the maintenance team responsible for the upkeep and repair of the shelter facility., • Maintain relationships with external vendors and contractors to ensure timely completion of repairs and maintenance projects., • Manage facility inventory, material, and supply needs, and supervises the purchasing process. STAFF MANAGEMENT • Recruit, onboard, train, and oversee a diverse team of shelter staff members, including shift supervisors and residential aides., • Cultivate a culture that promotes teamwork, collaboration, and ongoing professional development., • Facilitate operational team meetings in collaboration with the director of operations., • Identify and propose improvements to the director of operations to address gaps in the operational team's daily activities., • Offer continuous support to operational teams, including de-escalation strategies, and crisis intervention techniques., • Collaborate with the director of operations and shift supervisors to identify and address ongoing staff performance issues., • Conduct regular performance evaluations, facilitate staff meetings, and offer constructive feedback, coaching, and mentoring to foster staff growth., • Provide 24/7 on-call coverage for emergency and crisis intervention across all aspects of operational systems. FIRE DRILLS AND SAFETY • Develop and implement thorough fire safety protocols, including regular drills, evacuation plans, and training sessions for both staff and residents., • Ensure strict adherence to all relevant fire safety regulations and codes., • Work closely with local fire departments and safety authorities to conduct inspections and uphold compliance standards., • Continuously monitor and revise safety procedures based on feedback and industry best practices., • Background in shelter environment maintenance and operations, including CARES proficiency, • Demonstrated experience overseeing operations, security, and maintenance personnel, • Strong written and verbal communication abilities, • Bilingual (English/Spanish) preferred, • Proficiency in Microsoft Office Suite, • Ability to adapt to new software applications

Job Description West Side Federation for Senior and Supportive Housing, Inc. Program Propery Director of The Claremont Organization The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2,400 units in 29 buildings located in Manhattan and the Bronx. The Claremont is a model housing program and is located in the Claremont neighborhood of the Bronx. It has 90 supportive housing units for persons who are 50 and older most of whom have experienced homelessness, have a serious mental illness and/or substance use disorder.. In addition, there are 24 units of affordable family housing. Job Description: Under the supervision of the Managing Director of Congregate Care, the Claremont Director provides leadership and is responsible for establishing and maintaining a supportive housing community. The Director works closely and collaboratively with the Claremont Clinical Coordinator/Associate Director to assure that staff is supported and resident needs are met. The Director is responsible for the smooth and safe operation of the building; staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations and working with the social service team to keep the residents stably housed. Supervision: * • Supervises the maintenance, administrative and front desk staff (24/7 staff), • Works closely with the Clinical Coordinator/Associate Director who provides direct clinical supervision to the social services staff and other program staff., • Work collaboratively with HR and the Clinical Coordinator/Associate Director to recruit and hire staff., • Responsible for establishing and maintaining an ongoing interdisciplinary team, • Develop, facilitate, and/or monitor training of staff, • Establish and monitor staff schedules; monitor time and leave issues; provide for substitutes if staff are unable to work a given shift; sign off each week on staff time sheets Services to Residents: • Assure consistent quality of the services to residents including but not limited to food service, 24/7 front desk coverage, maintenance of the building, • In collaboration with the Clinical Coordinator/Associate /Director, responsible for outreach, admission, and discharge of residents, • Be available to negotiate and respond to grievances, • Work collaboratively with social services and the interdisciplinary team to resolve resident issues and to address staff training needs., • Provide crisis intervention as needed. Share 24/7 on-call responsibilities, including crisis intervention, with other members of the team., • Protect resident rights at all times Property Management: • Equipment and Supplies: Implement and/or supervise ordering, repairs, and maintenance in consultation with WSFSSH Director of Facilities Department and the Claremont Superintendent., • Building and Grounds: Assure safe, personalized environment which meets resident and regulatory requirements. Reports on and addresses building related issues in a timely fashion. Assures that the building, sidewalks and alleys are clean and well-maintained; that all licenses, certificates etc.. are current. Conducts at a minimum, annual inspections, arranges for routine painting and repair work and monitors progress of work orders. Maintain accurate records, tracking service and performance of equipment. Budget • Provide input to CFO and Deputy Director to establish annual operating budgets, • Operate buildings within the prescribed budgets, • Collect and deposit monthly rent, • Oversee petty cash, • Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system Social Service Team Model • Act as a liaison with the Social Services Department, make referrals to Social Services as appropriate, collaborate with Social Service team on lease up of new units, negotiate and respond to grievances in consultation with Social Services as appropriate, • With input from Social Services team, initiate and oversee collection actions and holdover proceedings as necessary, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Compliance: • Assure compliance to WSFSSH standards and all contracted agencies including but not limited to:, • NYC Department of Homeless Services, NYC Department of Health and Mental Health, NYC Building Department, NYC Fire Department, NYC Housing and Preservation Department, Low Income Housing Tax Credit (LIHTC), NYCHA Project Based Voucher Program/Section 8 Rental Assistance., • Other community groups and/or providers, including local hospitals, housing providers, and community organizations, • Submit all required reports in a complete and timely manner, • Assure compliance with fire safety regulations including routine fire drills and inspection of fire safety equipment., • Oversee lease up of vacant units in compliance fair housing marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS Other: • Work as a member of a team to establish and maintain high level of care and respect for and communication with residents, • Work cooperatively with other staff, • Review and revise policies and procedures as needed and implement emergency procedures as necessary, • Coordinate planning and evaluation of The Claremont goals and programs, • Work cooperatively with other staff members, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills, • Assist with other duties as directed Qualifications: • At least 4 years working in residential settings (preferably supportive housing), property management or related activity including experience with LIHTC and Section 8., • Strong experience working with people who have histories of homelessness, are living with mental illness, addiction, or other chronic conditions., • At least 2 years of supervisory experience, • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change., • Team-oriented, • Ability to communicate professionally verbally and in writing., • Proven management skills including computer skills and facility with Excel, Word and with databases, • Prefer: at least 2 years of experience in a residential setting, • Prefer: Bilingual in English and Spanish, • Able to work in a multicultural and diverse environment, • At least 21 years of age. WSFSSH is an Equal Employment Opportunity (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR MrudtZLOTw

Job Description Responsibilities Shift: Monday to Friday (10:00am - 6:30pm) & Saturday (8:00am - 4:30pm) with a day off during the week (employee's choice)Job description Job Title: Physician Services Coordinator Reports to: VP Operations FLSA Status: Non-exempt, hourly. Job Summary The Physician Services Coordinator is an assistant to the LHR Radiologists. The employee interacts closely with radiologists throughout the day monitoring queues and assigning cases. The employee communicates with the Technical and Clerical Teams to ensure that exams are read in a timely manner. This employee is also the liaison to the Marketing Team and the referring physician community to expedite same day reads. Essential Duties and Responsibilities • Assist radiologists, as needed., • Assist Medical Director, as needed., • Assist VP of Physician Resources & Development, as needed., • Monitor Dashboard (unread exams). Assist in resolving issue so exam can be read., • Monitor chairs throughout the day., • Open/close chairs, redistribute cases., • Assign phantom credits, as needed., • Prepare daily pre-fetch for mammography., • Monitor WC/No Fault pending cases and re-distribute daily. Assign over-reads, as needed., • Work with radiologists to expedite addendums., • Follow-up on text, email, spark and patient portal messages. Assign cases to “stat” readers., • Work with Marketing Teams to get older cases read., • Work with Team Leads/ICMs to clear yellow stickers so exams can be read., • Prepare Monthly Days Worked Spreadsheet for Business Development. Minimum Qualifications, Education and Experience • High school diploma or general education degree., • Excellent oral and written communication skills., • Ability to read, write, and comprehend medical terminology., • Willingness to learn specific processes and terminology., • Work independently with minimal supervision., • Extremely organized and detail oriented., • Ability to apply common sense understanding to carry out detailed and sometimes complex written or oral instructions., • Outstanding customer service skills with both internal and external customers., • Strong ability to interface with all levels of individuals., • Demonstrate high level of confidentially and professionalism., • Follow HIPAA, compliance, privacy, safety and confidentiality standards at all times., • Complete job responsibilities in a quality and timely manner., • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors., • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance., • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA., • Follows OSHA regulations, RadNet and site protocols, policies and procedures., • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times., • Practices universal safety precautions., • Promotes good public relations on the phone and in person., • Adapts and is willing to learn new tasks, methods, and systems., • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines., • Consistently adheres to the time management policies and procedures., • Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting reaching with hands and arms, using hands and fingers, handling, constant talking, and hearing. Visual acuity to read computer screens and written materials. Also, must be able to lift over 50 pounds, occasionally. All employees are to assist and participate as members of a lift assistance team (for special accommodation patients or any patient requiring assistance onto a table or equipment placement) to initiate or complete an exam or procedure. Working Environment Representatives work in a medical office setting with low to moderate noise level. ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. We Offer: • Comprehensive Medical, Dental and Vision coverages., • Health Savings Accounts with employer funding., • Wellness dollars, • 401(k) Employer Match

Job DescriptionSalary: $22-24 per hour Company Overview: True Care is a LHCSA providing outstanding home care service in the New York Metropolitan area, upstate New York, Westchester and Colorado (under the Andrea's Angels name). Our passionate dedication to our clients sets True Care apart. We work with our clients individually to ensure their satisfaction and comfort with the paraprofessionals caring for them. It is our mission to continue to raise the standard of homecare services. We are committed to providing the highest level of care by maintaining excellence in sta, procedures, and responsiveness. The True Care team is Healthcare professionals who are committed to helping our patients and caregivers experience the most excellent care. Position title: Home Care Scheduling Coordinator Location: Full-time Monday-Friday 9 am-5 pm onsite in Brooklyn, NY Position summary: TheHome Care Staffing Coordinatoris responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service. Key Responsibilities: • Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange, • Successfully maintain a caseload of 90-115 patients ensuring they receive the best homecare service, • Participate in departmental trainings, • Assist the Team Lead with coverage and work with the team members with any staffing challenges, • Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange, • Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care, • Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status, • Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations, • Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers schedules and maintain a schedule of all services per month, • Verify billed services against requested services, • Maintain patient confidentiality and privacy with dignity and respect, • Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation, • Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others Required Qualifications: • High School diploma/ GED equivalent, • Knowledge of HHAeXchange is highly preferred, • Bilingual Fluency in Spanish, • Strong interpersonal and communication skills, • Able to deal with difficult or sensitive situations in person or on the phone, • Excellent customer service having empathy and patience in working for elderly population, • Able to multitask and work in an extremely fast paced environment, • Ability to maintain a professional demeanor when handling issues Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description JOB DESCRIPTION JOB TITLE: SECURITY MANAGER FLSA: EXEMPT DIVISON: SERVICES - SECURITY REPORT TO: PROGRAM DIRECTOR LOCATIONS: BRONX, NY SALARY: $65,000- $70,000 SUMMARY: The Security Manager is responsible for maintaining the safety and security of clients and staff in a family (with children) shelter operation. This position reports to the Program Director and is responsible for providing supervision to the Shift Supervisors and Safety Security Officers, and the day-to-day functions of the shelter. Proof of COVID-19 vaccination is required. DUTIES AND RESPONSIBILITIES: • Supervise the Shift Supervisors, • Provide support to all aspects of building operations, • Ensure that all client rooms are inspected by SSO daily, • Monitor the logging and storage of client property, • Ensure that storage area is organized and following the mandated storage rule as per DHS, • Work in conjunction with the Director of Social Services to ensure that clients are adhering to Westhab and DHS mandates., • Supervise random locker and room searches on a regular basis, • Conduct random inspections throughout the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, staff performance, etc., • Participate in weekly Interdisciplinary Team meetings, • Monitor reception area and security staff at the front desk and provide crisis intervention when needed to maintain a safe environment, • Complete and maintain assigned paper work, i.e., entry logs, incident reports, CPS reports and all other reports., • Create weekly schedules and monitor attendance and timesheets submission to ensure accuracy, • Assist the Facility Manager by preparing/executing fire drills and other emergencies., • Participate in the interview and selection process of new staff and train new employees on the procedures of the center, • Other job related duties assigned by the Director of Security EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: NYS Security Guard licenseand F80 required. High school diploma required, Associates Degree preferred and at least three years of related security experience. Supervisory experience is required. Must have demonstrated skills in conflict resolution, crisis management, and knowledge of video surveillance and fire alarm systems. The Coordinator of Fire Safety and Alarm Systems in Homeless Shelters is required (F80). Valid NYS driver’s license required. 24 hour on-call for emergencies. Bilingual English/ Spanish a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Mandarin & Cantonese-Speaking Required!About Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary As a Coordinator at Elite Home Health Care, you will play a pivotal role in ensuring the smooth and efficient coordination of home care services for our patients. You will be responsible for managing an assigned caseload, strategically coordinating the placement of services between clients and caregivers and maintaining successful caseload management to ensure timely and appropriate care delivery. Additionally, you will collaborate with team members to address staffing issues, update patient and caregiver records accurately and promptly, and assist with on-call duties as scheduled. Your strong leadership, problem-solving, and communication skills will be essential in providing high-quality care and support to our patients and their families. Essential Duties and Responsibilities: • Responsible for the assigned caseload, ensuring that patients receive the best possible home care services., • Strategically coordinate placement of services between clients and caregivers using HHA eXchange., • Maintain successful caseload management and ensure timely and appropriate care for patients., • Attend departmental training and meetings to stay updated on policies, procedures, and best practices., • Assist the team lead with coverage and collaborate with team members to address staffing issues., • Discuss schedule, availability, attendance, and other important issues with department staff members openly and constructively., • Update patient and caregiver records in HHA eXchange accurately and promptly., • Verify caregivers’ attendance daily, prioritize staffing cases for no-shows or call-outs based on patient needs., • Receive and handle calls, emails, or faxes from contractors and clients requesting information or updates on reports; discuss patient status with nurse care managers., • Receive complaints from caregivers about working conditions or policies and collaborate with management to resolve issues in the employee's best interests., • Assist with on-call duties as scheduled.Qualifications and Skills:, • General experience in healthcare or a related area preferred., • Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation., • Strong leadership and problem-solving skills., • Excellent organizational abilities and attention to detail., • Strong oral and written communication skills, capable of effectively communicating with employees, patients, and their families., • Ability to define problems and goals, collect data, establish facts, take action, and address issues., • Ability to multitask in a fast-paced environment., • Flexible schedule to accommodate the needs of the department and patients.Work Environment:, • On-siteBenefits:, • Medical Insurance, • PTO & Sick Time, • Referral ProgramPay Range: The hiring range for this position is $25.00-$27.00/hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR H2JrbSaFXB

Job Description About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. We offer rewarding career opportunities that include: • Competitive wages, • Access to wages before payday, • Flexible scheduling options with full-time and part-time hours, • Paid time off and Holidays (full-time), • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time), • 401(K) with employer matching, • Paid training, • Opportunities for advancement, • Meals and uniforms The Care Giver/Med Tech role includes providing hands on care, physical and emotional support to each resident while maintaining a safe and comfortable home like environment. Responsibilities: Care Duties: • Responsible for a designated group of residents during the shift; knows where their residents are and physically checks on them throughout the shift., • Observes, reports and documents symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, dietary and participation in activities., • Responds to security system and resident call bells promptly., • Notifies supervisor and/or Health Care Coordinator if a resident has increased care needs., • Assists with continence management and disposes of all continence products properly to ensure sanitation of resident suite and community restrooms., • Serves and collects food trays and assists as needed; reports refusal of meals or loss of appetite., • Maintains cleanliness of resident’s room and work areas., • Practices good standard care precautions of cleanliness, hygiene and health., • Helps residents maintain independence, promotes dignity and physical safety of each resident., • Actively participates/leads and assists residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed., • Engages residents in life skills and other life enrichment activities., • Greets and assists all internal and external customers, guests, family members, residents, vendors and team members., • Reviews service plan to learn pertinent information about residents., • Assists/observes medications and treatments for each resident using the medication observation record and the Six Rights of Medication Pass., • Documents and initials form as medications are given including appropriate documentation for refusal or missed doses., • Maintains confidentiality of all resident information including resident medication., • Reports all resident concerns made while assisting resident with the medication to the Nurse and/or Health Care Coordinator (HCC)., • Restocks medication cart after all medication passes., • Assists in checking medication regardless of packaging system., • Counts all narcotics with another Medication Care Manager or Nurse each shift., • Maintains and cleans the Medication Room, med charts, treatment carts for neatness cleanliness, availability of medications and expired medications., • Follows re-fill process for medications., • Participates in the development of the Service Plan and monthly updates., • Takes and records temperature, blood pressure, weight, pulse and respiration rates., • Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately., • 1 year of Medication Tech experience., • High School diploma/GED, • Must be 18 years of age., • CPR Certification preferred, • First Aid Certification preferred EOE D/V

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Gathering Place is a Brooklyn Drop-In Center serving 125 homeless men and women 18 years and older. Position: Per Diem Shift Supervisor Reports To: Assistant Program Director Location: 2402 Atlantic Avenue, Brooklyn, NY 11233 What The Per Diem Shift Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • Must be responsive and available to work on-call shifts as needed., • First Aid/CPR certification preferred., • Certification in overdose prevention preferred., • F-80 Fire Safety Coordinator certification preferred., • CPI (Crisis Prevention) certified preferred. Status: Per-Diem CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR fKUM1VnPK0

Job Description The Client Services Coordinator supports the Client Services team in delivering outstanding client experiences by managing documentation, scheduling, and internal follow-ups. This entry-level role provides vital administrative support, helping the team maintain accurate records, coordinate meetings, and prepare materials for client communication. The Coordinator is essential in ensuring operational consistency across client accounts. Responsibilities Client Strategy & Relationship Management • Provides day-to-day support across Tier 1–3 accounts by coordinating communications, documentation, and scheduling., • Supports Managers and Senior Managers with timely and accurate tracking of project actions and client requests., • Ensures that project documents, call notes, and meeting agendas are well prepared and client-ready. Account Growth & Commercial Development • Supports client-facing team members by compiling historic scope and delivery data to inform renewal or upsell discussions., • Maintains reference documents and logs to help team track engagement history and opportunity timelines., • Assists in follow-ups to nurture ongoing client conversations post-delivery. Client Delivery Governance • Tracks delivery milestones in CRM tools and project boards (e.g., HubSpot, Monday.com), ensuring all updates are current., • Logs client feedback rounds and supports content upload or review logistics., • Helps prepare client-facing decks, recaps, or handover notes for internal use. Cross-Functional Collaboration • Works closely with PMs to ensure project schedules, meetings, and updates are clearly communicated., • Coordinates with BD on contact records and helps align notes between teams., • Flags recurring questions or delivery themes for discussion in team reviews. Team Leadership & Capability Development • Participates in team meetings and internal knowledge-sharing sessions., • Seeks out learning opportunities from senior team members and proactively upskills in tools and workflows. Process & Tools Optimisation • Keeps CRM and shared documentation up to date., • Identifies repetitive tasks that could benefit from process improvements or templating., • Helps test new tools and SOP updates as they roll out across the department. Reporting, Feedback & Escalation Management • Maintains contact logs, activity trackers, and supports NPS/feedback survey rollouts., • Alerts team leads if a client hasn’t received key updates or requires a follow-up., • Compiles inputs for team reporting dashboards and post-project summaries. Hiring & Onboarding • Assists in onboarding new Coordinators by walking them through systems, shared files, and daily task flows., • 1–2 years in admin, coordination, or client service support, • Experience working in a fast-paced agency or studio environment, • Excellent organizational and task management skills, • Strong written communication, • Basic knowledge of CRM or documentation tools, • Ability to take accurate notes and follow up independently, • Detail-oriented and proactive mindset, • Comfortable juggling multiple internal and client-facing tasks, • Strong team collaboration skills, • Salary: $50 to 65k per annum depending on experience, • Bonus Scheme: based on annual company performance, • Retirement Plan (401k), • Health Care Plan (Medical, Dental & Vision), • Gym membership, • Fantastic office environment in a nice location

Job Description Job Title: Administrative Assistant Report To: Director of Academic Affairs Department: Academic Affairs Position Type: Full-time — Summer Season FLSA: Non-Exempt Summary: Oliver Scholars seeks a current college student to assist in the administration of the Scholar Immersion Program (SIP), catering to middle school students. The Administrative Assistant is responsible for ensuring an environment of community, safety, accountability, discipline, and fun for students. This position reports to the Director of Academic Affairs and is an excellent opportunity to experience various aspects of scholarship and youth development with an education nonprofit organization. The administrative assistant will take attendance, call families regarding absenteeism, supervise lunch, obtain materials for teachers, distribute students’ Metro cards, and track academic progress as needed. Culture Organization Mission: Oliver Scholars prepares high-achieving students from underserved New York City communities for success at top independent schools and prestigious colleges. Responsibilities Responsibilities • Available in person from June to August 2026, inclusive of five weeks at a school in NYC and a one-week residential program at a boarding school in MA, • Required attendance at all orientation sessions and program meetings., • Supervise daily arrival and dismissal., • Record attendance and communicate late arrivals and absences to administrators and parents., • Email students and families with attendance updates., • Support facilitation of lessons and classroom management when needed., • Assist faculty in monitoring student attentiveness, behavior, and progress during classes., • Coordinate with faculty, seasonal staff, and Oliver Scholars leadership to support students., • Check-in with students and offer support in managing their various responsibilities., • Supervise student breaks and meal times., • Enforce community expectations and policies described in the student handbook., • Use technology platforms like Google Suite, Canva, SimpleText, and Apricot to draft, distribute, and archive documents., • Assist the Programs Coordinator in managing course enrollment and tracking academic progress., • Current college student in good academic standing at an accredited degree program, • Strong organizational skills, • Conflict management experience and public speaking experience a plus, • A mission-driven individual with a belief in and commitment to Oliver’s mission and values, • A flexible, creative individual able to find alternative ways to connect with students, • Emotionally mature with a good sense of humor and the flexibility and sensitivity to work with diverse personalities and situations, • A hard worker with a high energy level; a “doer” with a willingness to work hands-on in developing and executing a variety of activities, • A good listener who is comfortable receiving feedback Desired Competencies, • Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Adaptability - Adapts to changes in the work environment; willing to learn new techniques and procedures; Manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events., • Innovation & Initiative - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention; Looks for and takes advantage of opportunities., • Planning/Organizing & Project Management - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans; Communicates changes and progress; Completes projects on time and budget., • Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Compensation: Salary is $19/hour Equal Employment Opportunity The Oliver Scholars Program, Inc. is an equal opportunity employer and is firmly committed to maintaining a work environment free from all forms of discrimination and harassment. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Oliver Scholars encourages applications from people of all backgrounds. We value a diverse workforce and an inclusive culture, as we believe this best reflects the communities and students we serve. Requirements Authorized to work in the US without sponsorship Accept a background check to be performed At least 18 years old Board away for one week out of state Knowledge in: Administrative Knowledge in: Speaking and writing skills Knowledge in: Google Suites Knowledge in: Technology Savvy Equal Opportunity Employer The Oliver Scholars Program, Inc. is an equal opportunity employer and is firmly committed to maintaining a work environment free from all forms of discrimination and harassment. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Oliver Scholars encourages applications from people of all backgrounds. We value a diverse workforce and an inclusive culture, as we believe this best reflects the communities and students we serve. Requisition #cmn4vecqw0ron0ilhp10lammj

Job Description Mount Carmel Guild Behavioral Health System, a CARF accredited division of Catholic Charities of the Archdiocese of Newark, is a leading provider of mental health and addiction services in Northern New Jersey. We are currently seeking a Full Time Clinical Team Leader for our ICMS - Union program located in Cranford, NJ. (Schedule: M-F 8:30AM-5PM) The Integrated Case Management Services program (ICMS) provides “in vivo” case management services to adults with a severe and persistent mental illness with co-occurring substance abuse. Services are designed to engage, support, and link clients to traditional and non-traditional recovery oriented supports and services. The goal is to maximize clients’ independence by providing personalized, flexible, and collaborative services in the clients’ natural environments. JOB DUTIES • Coordinates services within the team they facilitate, • Maintain accountability for the professional standards within team and to ensure appropriate compliance with policies and procedures of agency, • To deliver services within the scope of the service area and charged with clinically supervising team members and team process, • Responsible for collecting and reporting statistical data and review of units of service for billing to team's service delivery. This includes other essential duties as needed., • Works collaboratively with intake coordinator., • Performs as acting Program Manager when PM is away from the program. Will be a part of the on-call rotating schedule., • Responsible for training of staff members and will conduct trainings for all staff per agency standards., • Will partake in corrective action of staff members as needed., • Master's degree in healthcare discipline, • 1-2 years of experience in health care or the psychiatric field Visit our website ccannj.com CURRENT EMPLOYEES: • CCAN offers a competitive compensation and comprehensive benefits package for employees, with an 80/20% cost split between employers (80) and employees (20). CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. so0f7CdCGB

Job Description About Us: Goals Plastic Surgery is a renowned cosmetic and plastic surgery practice in New York, NY, dedicated to helping individuals achieve their aesthetic goals. The practice is committed to delivering exceptional results with a patient-centered approach, offering flexible financing options and personalized treatment plans. Goals Plastic Surgery empowers clients with high-quality, innovative solutions to inspire confidence and self-love. Role Description Goals Plastic Surgery is looking for a highly motivated, results-driven Patient Coordinator & Sales Closer to join our team. This position is focused on converting leads into booked treatments and ensuring patients receive the best possible care and experience. The ideal candidate is a strong closer, highly organized, and skilled at building rapport, overcoming objections, and guiding patients through the consultation and booking process. Duties Sales & Patient Conversion: Close sales by effectively communicating the benefits of procedures and guiding patients through the decision-making process. Collects and manages patient information with respect and detail, in accordance with industry regulations (HIPAA, PHI, etc.) . Follow up aggressively on leads, consultations, and past inquiries to maximize conversion rates. Overcome objections and provide customized solutions to meet patient needs. Educate potential patients on procedures, pricing, and financing options. Maintain a strong pipeline of prospective patients and ensure timely follow-ups. Track sales performance and report on booking trends. Patient Coordination & Organization: Manage the full patient journey from initial inquiry to post-procedure follow-ups. Ensure all patient records, treatment plans, and financial agreements are documented accurately. Work closely with the medical team to coordinate patient schedules and ensure seamless experiences. Stay up to date on all cosmetic procedures and industry trends to provide expert guidance. Organize and prioritize multiple patient inquiries while maintaining a high level of responsiveness. Experience Proven experience in sales, preferably in a cosmetic surgery high-ticket sales environment. Exceptional closing skills and ability to drive revenue. Strong organizational skills with a keen attention to detail. Ability to multitask, prioritize, and manage high volumes of patient inquiries. Experience handling financing and payment plans is a plus. Passion for aesthetic medicine and patient care. Qualifications Required Skills/Abilities: Professional, pleasant, and clear speaking voice . Positive attitude that shines through to our patients on the phone . Attention to detail, specifically professional writing skills . Able to follow directions and comply with policies and procedures . English and Spanish speakers preferred. Education/Experience: 1-3 years of general customer database (CRM) experience, as we use Zoho for our system. College education (completed degree or relevant coursework). 1-3 years of call center experience preferred. Experience with making outbound sales/service calls preferred . 1-5 years of experience within the healthcare industry preferred . Bilingual preferred (Spanish) Starting two weeks, there is a rate of $16.50 per hour for in-person training on Goals products and CRM system at our Bronx location. Third week, you would be elligible for uncapped commission potential: $100 per closing after first three closings. By the fourth week, rate will be increased to $30 per hour for verified Active Working Time (defined as live consultations, follow-up negotiations, and CRM updates related to active sales) Bi-weekly commission payouts based on verified Net Sales If you are passionate and enjoy working in a team, we encourage you to apply for this rewarding opportunity. Company DescriptionOur company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.Our company is a dynamic leader in Plastic Surgery in the USA, dedicated to fostering innovation, collaboration, and professional growth. We value diversity and are committed to creating an inclusive environment where every team member can thrive and contribute to our mission of delivering exceptional solutions to our patients.

Job Description The Service Technician is accountable for troubleshooting malfunctioning or disabled automated, anti-vehicular barrier and bollard equipment to determine root cause of malfunction or failure and taken appropriate action to return the equipment to operational condition. The Service Technician is accountable for performing preventative maintenance procedures on same equipment as detailed by the original equipment manufacturer. The Service Technician is accountable for providing oversight of equipment installations and commissioning same equipment for proper initial customer utilization Essential Accountabilities: • Troubleshoot to root cause and repair customer’s barrier, gate and bollard equipment to ensure product performs as intended on a reliable basis utilizing only approved replacement parts, • Perform detailed and comprehensive preventative maintenance procedures on customer’s barrier, gate and bollard equipment as recommended by original equipment manufacturers, • Complete all preventative maintenance checklists, service tickets and time sheets completely and accurately; forward to office, administrative staff within 24 hours of performance of work, • Provide detailed estimates of required repairs when requested by customer representative to facilitate expense approval process, • Provide comprehensive and detailed assessment to Service Manager and Sales Manager of equipment that has reached end of life and should be replaced; provide similar feedback to customer representatives and notate on service tickets, • Oversight of an equipment installation ensuring all requirements of drawings and specifications have been met and/or satisfied, • Receive and Respond to Requests Equipment Maintenance and Repair, • Arrive at Service Office every day in preparation for day’s assignment unless directed otherwise, • Turn-in previous days paperwork including service tickets, timesheets and parts request forms and replace components, • Engage Service Manager, Service Coordinator or Lead Technician for review of day’s service call-outs and scheduled PMs, • Advise leadership of any gaps in capabilities due to parts or equipment required for specific call-outs or PMs, • Ensure assignments include point-of-contact, POC, for given facility, • Load up service vehicle with any required parts or resources not already on hand in service vehicle, • Proceed to customer site, • On call requirement for emergency repairs (rotation schedule is set up between the technicians for emergency repairs that are requested on weekdays after regular schedule hours and/or during weekends), • Initiate Customer Engagement, • Upon arrival on site ensure adequate, legal parking is provided or advise customer and office of inadequate parking, • Make initial contact with provided POC or their agent, • Confirm nature of service call, equipment detailed in call-out and working restrictions/times with POC, • Proceed to equipment site(s), • Execute Service or Repair Procedures, • Assess equipment behavior for repair needs or prepare fresh copy of PM checklist, • Effect repairs or perform preventative maintenance procedures, • Fill out PM checklists as procedures are executed, • Review all basic equipment functions to ensure equipment is returned to customer control in proper working order, • Make list of additional needs if required parts or tools/resources are not available and second call is required, • Complete Paperwork and re-engage POC, • Complete service ticket and/or ensure PM checklists are properly completed, • Review executed activities via paperwork with POC, • Gain POC signature on Service Ticket and legible printout of POC name, • Leave copy with POC or advise POC when copy will be forwarded, • Provide Oversight and Commissioning at a New Equipment Installation, • Ensure third party partners, suppliers or contractors have installed equipment per drawings and specifications., • Identify and communicate in installation details that are not per same drawings and specifications to third parties and leadership staff, • Commission new equipment installation via verification of all system functionality and designed and specified via site specific sequencing and execution parameters, • Report any details of functionality that does not conform to site specific requirements to Engineering and Leadership personnel, • Validate corrective action rectifies shortfall previously communicated Key Performance Parameters and Metrics: • Execute service calls in timely manner in line with existing labor standards, • Turn in all paperwork within 24 hours of performance of work without exception, • Advise Service Leadership of possible improvements to products, processes or work procedures, • Provide feedback to Service and Sales Leadership of possible equipment replacements, • Installation oversight effectively guarantees conformance to all drawings and specifications, • Equipment commissioning demonstrates comprehensive equipment conformance to intended sequencing, • Required Knowledge, Skills, and Abilities:, • Must be able to troubleshoot and repair hydraulic and electromechanical equipment including electric and electronic controls, • Must have baseline understand of electrical principals such as Ohm’s Law and how motors function, • Must have baseline understanding hydraulic principals such as force multiplication, pressure, volume and cavitation, as well as, how pumps, valves and accumulators function, • Must understand basic operating principals of programmable logic controllers and variable frequency drives; must be able to revise functional parameters of variable frequency drives, • Must have basic understanding of how vehicle detection loops function and how to troubleshoot loop/loop detector failures, • Must have good verbal skills and be able to interface directly with customers to explain basic equipment function, repair and maintenance procedures and a sequence of operation, • Must have good written communication skills to complete necessary paperwork for business execution including timesheets, service tickets and parts request forms; handwriting must be legible, • Must be able to utilize basic computer and tablet software for equipment interfacing and paperwork in lieu of hand written pieces, • Must be able to lift 50 lbs. or more repeatedly, • High School Diploma, • Minimum 3-5 years field service experience in electrical, hydraulic or mechanical machine repair, • Computer training preferred, • Electrical training/PLC/VFD training preferred, • Previous experience reading and interpreting civil and electrical drawings to confirm proper conformance Traits/Competencies required • Good Communication Skills, • Self-motivated and able to manage time, • Attention to detail, • Troubleshooting skills/fault isolation and identification, • Moderate Electrical Aptitude, • Moderate Mechanical Aptitude, • Moderate Hydraulic Aptitude, • Basic Civil Engineering Aptitude, • Competency reading basic civil and electrical drawings and validating conformance Job Location Kearny, NJ

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Mandarin/Cantonese-Speaking Required!About Elite Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most qualified nurses, home health aides and caregivers who are hand-picked based on their skills and capabilities. They are all licensed, insured and cleared with extensive background screening. But most importantly, our caregivers are known for their warmth, attentiveness and reliability. Our main goal is to deliver compassionate, professional, and integrity-centered care to our clients. We work within the community to provide quality home care for individuals in need. We are committed to providing our clients with the best possible and most compassionate care! Job Summary As a Coordinator at Elite Home Health Care, you will play a pivotal role in ensuring the smooth and efficient coordination of home care services for our patients. You will be responsible for managing an assigned caseload, strategically coordinating the placement of services between clients and caregivers and maintaining successful caseload management to ensure timely and appropriate care delivery. Additionally, you will collaborate with team members to address staffing issues, update patient and caregiver records accurately and promptly, and assist with on-call duties as scheduled. Your strong leadership, problem-solving, and communication skills will be essential in providing high-quality care and support to our patients and their families. Essential Duties and Responsibilities: • Responsible for the assigned caseload, ensuring that patients receive the best possible home care services., • Strategically coordinate placement of services between clients and caregivers using HHA eXchange., • Maintain successful caseload management and ensure timely and appropriate care for patients., • Attend departmental training and meetings to stay updated on policies, procedures, and best practices., • Assist the team lead with coverage and collaborate with team members to address staffing issues., • Discuss schedule, availability, attendance, and other important issues with department staff members openly and constructively., • Update patient and caregiver records in HHA eXchange accurately and promptly., • Verify caregivers’ attendance daily, prioritize staffing cases for no-shows or call-outs based on patient needs., • Receive and handle calls, emails, or faxes from contractors and clients requesting information or updates on reports; discuss patient status with nurse care managers., • Receive complaints from caregivers about working conditions or policies and collaborate with management to resolve issues in the employee's best interests., • Assist with on-call duties as scheduled.Qualifications and Skills:, • General experience in healthcare or a related area preferred., • Proficient in Microsoft Office Suite, HHA Exchange, and internet navigation., • Strong leadership and problem-solving skills., • Excellent organizational abilities and attention to detail., • Strong oral and written communication skills, capable of effectively communicating with employees, patients, and their families., • Ability to define problems and goals, collect data, establish facts, take action, and address issues., • Ability to multitask in a fast-paced environment., • Flexible schedule to accommodate the needs of the department and patients.Work Environment:, • On-siteBenefits:, • Medical Insurance, • PTO & Sick Time, • Referral ProgramPay Range: The hiring range for this position is $25.00-$27.00/hour. Various factors will determine final compensation such as a candidate’s years of relevant work experience, skills, certifications, and location. EHC1000 HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information. Powered by JazzHR Wzp2u3znJk

Job Description Why work at Greenwich House? At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion. Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at . The Opportunity The Porter Supervisor is responsible for overseeing daily custodial and porter operations across nonprofit facilities, ensuring buildings are clean, safe, and welcoming for clients, staff, volunteers, and visitors. This role supervises porter staff, coordinates schedules, conducts routine facility walkthroughs, and maintains full staffing coverage at all times. The Porter Supervisor is accountable for securing coverage for staff absences due to call-outs or approved leave and is responsible for covering shifts personally when replacement coverage cannot be obtained. The role also supports program operations by planning cleaning projects around program schedules, closures, and vacation periods and by coordinating supply needs with operations leadership. This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City. Responsibilities Supervision & Daily Operations • Supervise, train, and support porter staff in accordance with nonprofit policies, service standards, and safety procedures, • Assign daily work tasks and monitor quality, timeliness, and completion, • Conduct daily walkthroughs of assigned buildings to ensure cleaning work is being performed properly, consistently, and in alignment with program needs, • Identify deficiencies during walkthroughs, address issues immediately, and provide corrective guidance to staff, • Develop, manage, and adjust porter schedules to support nonprofit programs, events, and building usage, • Ensure all shifts are fully staffed, including early mornings, evenings, weekends, and holidays as required, • Proactively arrange coverage for absences due to call-outs, vacations, sick leave, or other approved time off, • Contact available staff, approved substitutes, or adjust assignments to eliminate staffing gaps, • Assume direct responsibility for covering open shifts when coverage cannot be secured, • Maintain regular inspections to ensure facilities meet cleanliness, safety, and compliance standards, • Work closely with the Operations Coordinator to identify supply needs and order custodial and porter supplies in a timely and cost-effective manner, • Monitor inventory levels and report shortages or issues promptly, • Ensure proper use, care, and storage of cleaning tools, equipment, and supplies, • Plan and coordinate deep-cleaning, restoration, or special cleaning projects during periods when buildings, offices, or programs are vacant, closed, or on vacation, • Collaborate with program staff, operations teams, and leadership to align cleaning priorities with organizational needs, • Respond promptly to urgent facility issues, emergencies, and service requests, • Serve as the primary point of contact for porter-related issues during assigned shifts, • Model professionalism, respect, and consistency in all interactions What You'll Bring • High school diploma or equivalent, required, • Prior experience as a porter, janitor, or custodial staff, required, • Supervisory or lead experience preferred, particularly in nonprofit, residential, or program-based environments, • Strong organizational, scheduling, and coordination skills, • Proven ability to manage staff coverage and last-minute operational needs, • Willingness and ability to work flexible hours and personally cover shifts when required, • Strong communication and problem-solving skills, • Knowledge of custodial best practices, safety protocols, and cleaning equipment, • Physical Requirements: Ability to stand, walk, bend, and lift up to 50 pounds Employment Details • Department: Facilities, • Location: Onsite – 623 Broadway, New York, NY, • Schedule: 35 hours/week, Monday - Friday, 9:00 AM - 5:00 PM; Flexibility required, • FLSA Classification: Non-Exempt, • Employment Type: Full-Time, • Reports To: Director of Facilities, • Union Representation: Non-Union Salary Range The expected salary range for this position is between $58,000 - $60,000 per year. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs. Benefits Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. Equal Employment Opportunity & Accessibility Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or an accommodation during the application or interview process, please reach out to Human Resources.

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and pyscho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Title of Position: LMSW/LMHC Client Care Coordinator Department: Transitional Housing Reports to: LCSW, Clinical Director Pay Rate: 70,162.12 / Annually Positions reporting to this position: None FLSA Status: Exempt Purpose of the Position The role of the LMSW/LMHC Client Care Coordinator within the social service team is to introduce and provide clinical services to individuals and families living in Win Transitional Housing sites. The Client Care Coordinator is responsible for engaging individuals and/or families in long term services within the community. The LMSW/LMHC is supervised by the LCSW/LMHC Clinical Supervisor. Responsibilities: • Assess the needs of the individual and/or family by completing a psychosocial assessment., • Engage the families and/or individuals in short term counseling, groups, and workshops., • Refer clients to other service providers within the community for long term services., • Participate in Win meetings to address the needs of adults and children receiving clinical services., • Collaborate with Win colleagues and outside agencies to ensure consistency in the delivery of services., • Provide crisis intervention to clients., • Identify families and/or individuals who need a higher level of service including victims of domestic violence, families with active ACS cases, individuals exhibiting signs of mental illness or substance abuse, and non-compliant or hostile, aggressive clients., • Participate in classroom activities to observe the children and assist teachers and recreation staff in developing individual service plans for children as needed., • Engage parents in the development of service plans and refer children for outside services., • Conduct play groups for children to address issues of trauma as needed., • Collaborate with DOE, medical and mental health providers, early Intervention programs, ACS, etc., to ensure that the needs of Win children are addressed., • Facilitate workshops and groups as needed., • Must be able to escort clients to appointments as needed on public transportation., • Must be able to work evenings, at least one Saturday a month and some holidays., • Commitment to Win’s mission, vision, and values., • LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment., • Demonstrated experience facilitating groups and developing group curricula., • Experience with standardized assessment tools., • Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations., • Performs job duties that include work requiring advanced knowledge in the field of social work/mental health., • Must be available for on call rotation., • Must attend required internal and external meetings as well as trainings assigned by the supervisor., • Leading Others: Assists with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Proposes new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitors performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Takes client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES Home Health Aide (HHA) will provide quality personal care and designated health related services to the client in the client’s home as specified by the plan of care and in compliance with standard precautions and according to the established policies, procedures and objectives of the organization. Homecare workers must strictly adhere to the RiseBoro Homecare’s policy, procedures, job description and to the client’s Plan of Care. Specific Duties and responsibilities include: * Establish and maintain effective communication and professionalism in all job-related activities. * Promote client’s mental alertness through conversation, reading, games and other activities and provides reality orientation for confused clients. * Maintain confidentiality in relation to all clients, health care staff and documentation. Direction from the Case Coordinator or Supervising Nurse must be sought when or if asked to share any client’s information with outside parties. * Assist clients with personal care activities in accordance with the Plan of Care including: * Feeding – Serve meals and assist in feeding. * Ambulation and Transfer – Assist the client in and out of bed to chair or wheelchair; help with going outdoors and doctor’s appointments; other assistance with ambulation; provide safety supervision to prevent falls. * Bathing – Assist client with bathing and washing in bed, tubs or shower. * Toileting – Assist client with use of toilet, commode, bedpan or urinal. * Dressing – Assist client with clothing. * Personal Grooming – Assist client with care of hair, shaving, and ordinary care of nails (nail cutting is not permitted) and brushing teeth. * Summoning Emergency Assistance – In an emergency situation call 911 immediately or as soon as possible. * Other duties may be assigned as needed in accordance to the Plan of Care. Reporting: The following must be reported to Case Coordination immediately or as soon as possible: * Any change in a client’s health status or mental condition. * Any client hospitalization or other absence from their home that prevents service from being provided there. * Inability to gain entry to a client’s home. * All client falls or accidents whether or not the client is injured (when the office is closed, notify our “On-Call Emergency Service” and inform the Case Coordinator the next business day). * Absence or lateness from work (when the office is closed, notify our “On-Call Emergency Service”). * HHA should notify us of all the above occurrences even if not present when they occur. * HHA’s are required to notify Case Coordinator as well as the client’s family members or contacts. * When arriving to or from an assignment, HHA must check on the client to best insure they are not in distressed or in a condition that does not appear to be normal for them. It is not acceptable for a client or their family to tell a HHA not to disturb a client when arriving or leaving. If this presents a problem, HHA must a call their Case Coordinator so they can review this responsibility with them. * Under all circumstances, HHA must call 911 without hesitation if a client is in distress or in need of immediate help. Meal Planning and Preparation: * Perform meal planning and preparation as per the specific needs of the client. Marketing and Errands: * Perform marketing and errands as per the specific needs of the client. General Housekeeping: * Participate in case conferences with the health care team as appropriate when directed by RBHC. * maintain the home’s clean and orderly appearance for the client’s health and comfort. * Kitchen: Sweep and wash floors, wax if time permits; defrost and clean refrigerator, maintain proper storage cabinet and arrange contents for accessibility. Other: * Participate in case conferences with the health care team as appropriate when directed by RBHC. * Maintain and enhance skills through attending applicable staff development program and in-service trainings. * Observe and report client’s incidents and/or concerns that impact on the client’s care and well-being. * Employ principles of Infection Control and Standard Precautions. * Recognize emergencies and follow RiseBoro Homecare procedures appropriately, * Complies with agency confidentiality policies and demonstrates an understanding of clients’ rights. * Appearance must be neat and professional and complies with RiseBoro Homecare dress code. * Assignments must be performed with reliability and punctuality. * Adhere to the RiseBoro Homecare annual competencies requirements (in-service training, annual physical examination and yearly evaluation). EDUCATION EXPERIENCE Home Health Aide Certification Equal Employment Opportunity (EEO)/Affirmative Action Policy Statement It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

Job DescriptionWho We Are At Amsive, we're more than just a performance marketing agency; we're a team that thrives on collaboration and innovation. We offer a supportive environment where personal growth is just as important as professional development. We're a team of passionate individuals ready to tackle challenges, learn from one another, and drive results. We believe in empowering our team members, providing them with the tools they need to succeed, and trusting them to lead the way. With decades of expertise and a commitment to integrated solutions, we don't meet the industry standard; we're setting it. If you're looking for a place where your work matters, a career path you can grow on your terms, and a team that's as invested in your success as you are, Amsive is for you. We offer a unique blend of flexibility, growth opportunities, and a culture that values each individual. Join us, and be part of the team ready to welcome, support, and grow with you. This is a HYBRID position (1-2 days in office) located at either our Nashville, TN or New York, NY offices. What we are looking for: Amsive is looking for an Account Coordinator with a passion for the omni-channel, data driven marketing world, a propensity to problem-solve, phenomenal attention to detail, and a boundless desire to learn. Our ideal candidate will be both “right-brained” (creative) and “left-brained” (analytical), able to synthesize actionable marketing strategies grounded in data. The candidate should be a self-motivated team player who can manage and prioritize multiple simultaneous projects. The Account Coordinator will report to an Account Manager or Account Director and work daily across all agency channels to support client campaign initiatives, including planning, managing, and in some cases helping to execute agency best practice strategies for clients. What you will be doing: • Assist in facilitating client campaign initiatives across all agency channels to support marketing teams, under direction of Account Manager or Supervisor, • Act as a point of contact and liaison between select clients and the internal marketing team(s), • Help oversee efficient implementation of marketing project goals while meeting scope guidelines, • Provide analysis and optimization opportunities to internal marketing team(s) to improve campaign performance, • Log, track, and update project tasks in Asana, ensuring deadlines are met and deliverables stay on schedule., • Act as a liaison between clients and internal teams, facilitating communication and keeping projects moving forward., • Assist with invoicing, organize campaign deliverables, and maintain accurate records to support account operations., • Review campaign matrices, coordinate internal approvals, and ensure all assets meet quality standards before delivery., • Bachelor’s in marketing, advertising, communications, business or a related area preferred, • 0-2 years of experience in coordination focused role, • Strong proficiency in Microsoft Office Suite: Word, PowerPoint, and especially Excel, • Strong written and verbal communication and presentation skills, • Highly organized with strong project management skills and ability to effectively prioritize and manage multiple projects, • Understanding of basic marketing principles with a desire to learn more If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please call (331) 318-7800. Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees. It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history and reference verification, conducted in compliance with applicable state, federal, and local laws. As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities. Powered by JazzHR PCIWkdfK8C

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Responsibilities and Duties • Provide and maintain elevated standards of client support by phone and via email including but not limited to:, • Remote troubleshooting by requesting and sourcing information from a client or client representative., • Rebooting of client systems via multiple software platforms., • Managing escalated request and technical troubleshooting., • Handle technical remote troubleshooting in the following areas:, • Audio & Video Distribution Concepts and Equipment, • HDMI Baluns, • HDMI Matrix Switches, • Fiber Baluns, • Video over Network Distribution Equipment, • IR, RS-232 and Network Control protocols, • Networking, • VPN Connections, • Port Forwarding, • Crestron Control Systems, • Savant Control Systems, • MAC OS, • Create, update and close service tickets and service upgrade tickets within project software by:, • Maintain open dialogue with the client on troubleshooting progress., • Thoroughly document all troubleshooting steps taken., • If applicable, schedule onsite service visits with clients and communicate costs., • Actively maintain ticketing status in project software to ensure all clients are responded to promptly., • Complete ticket life cycle when issues are resolved., • Maintain and update recaps of onsite service calls prior and following dispatch of service technicians. Contact client to confirm expectations for resolved issues and to set up any return visits., • Coordinate with clients to accept payments for overdue or current service bills., • Work alongside client concierge to maintain and update VIP client list, customer folders, and company notes in project tracking software., • Maintain and update client information by:, • Altering point of contacts, • Updating contact information, • Updating any login credentials, • Track progress of equipment repairs and proceed to schedule re-installation of repaired/replaced units as applicable. Update service ticket with project information and status., • Review web resource tools to proactively identify client needs based on historical data, previous service calls, and current alerts., • Track and update client approval for product and labor via service tickets, take payments as applicable., • Coordinate with internal stakeholders action service tickets based on internal needs., • Confirm appointments, timeline for access and point of contact for service dispatch, provide notes in project software., • Provide service technician with accurate notes and documentation on the issue(s), state what has already been addressed and what is required on site., • Confirm appointments with clients prior to dispatching., • Assist with emergency client requests as needed, provide clients with reasonable expectations for repair., • Review and approve completed service orders for accounting team., • 3-5 years experience working within a customer service base environment with high end clientele., • Technical experience with remote troubleshooting AV and networking equipment, ideally in the home automation sector., • Working knowledge of Creston, Savant, Lutron control systems., • Professional phone edetate, strong written communication skills and ability to balance several communication platforms simultaneously. Call center experience strongly preferred., • High school diploma or equivalent required, bachelor's degree preferred., • Experience interacting with stakeholders at all levels; over communicator., • Demonstrated ability to self-motivate and follow-through., • Attention to detail, great organizational skills, the ability to meet tight deadlines, and to juggle multiple critical requests., • Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day-to-day progress tracking and execution., • Proven track record of taking ownership and of delivering results in a fast-paced environment., • Have a solid grasp of customer success and ample experience developing client relationships, working with clients directly to find solutions., • Demonstrated desire for continuous learning and improvement., • Aptitude for working within multiple software platforms. Flexible work from home options available.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering an exceptional patient experience. Our Care Coordinators play a critical role in that mission-serving as the first and ongoing point of contact for our patient

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Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. In addition, in order to promote into a higher-level position, a business need for the promotion must exist an

The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank. Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady del

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Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. In addition, in order to promote into a higher-level position, a business need for the promotion must exist an

Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. In addition, in order to promote into a higher-level position, a business need for the promotion must exist an

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Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. In addition, in order to promote into a higher-level position, a business need for the promotion must exist an

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Answer guest questions about the menu, modifications, and specials. Strong communication skills and a friendly, positive attitude. This role ensures a smooth ordering experience, handles payments, maintains front-of-house cleanliness, and supports overall guest satisfaction.