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Based in San Francisco, ___ is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: As a Senior Backend Software Engineer at Arine, you'll build and maintain the core APIs and data processing systems that power our healthcare platform. You'll work with Python, AWS technologies, and both SQL and NoSQL databases to develop scalable solutions that integrate with healthcare systems and securely process patient data. What You'll Be Doing: • Architect and implement production-grade Python applications (REST APIs, CLIs, libraries, and scripts), • Design and build integrations with Electronic Health Record (EHR) systems (Epic, Oracle Health/Cerner), handling HL7/FHIR data formats, • Lead development of new features using AWS stack, • Troubleshoot and resolve production issues in mission-critical healthcare infrastructure, • Establish testing standards and write comprehensive unit/integration tests, • Drive technical improvements: refactor legacy code, optimize performance, reduce technical debt, • Mentor junior engineers and contribute to technical architecture decisions, • Collaborate cross-functionally with Frontend Engineers, Data Engineers, and Clinical Operations teams Our Ideal Candidate Possesses: Technical Expertise: • 5+ years of Python development with proven ability to build and deploy production APIs, CLIs, libraries, and scripts, • Advanced proficiency in AWS Services: Lambda, DynamoDB, S3, RDS, CloudFormation, SQS, SNS, EventBridge, Kinesis, • Experience with container orchestration (EKS, ECS, or Kubernetes), • Experience with healthcare data, EHR systems (Epic/Cerner), or HL7/FHIR standards, • Experience in architecting and scaling multi-component distributed systems, • Deep understanding of:, • Synchronous vs. asynchronous design patterns and when to use each, • SQL (PostgreSQL) vs. NoSQL (DynamoDB) database selection, design, and optimization, • REST API design principles, • Experience with Test-Driven Development (TDD), unit/integration testing, and mocking strategies, • Experience with Git/GitHub workflows, branching strategies, and code review processes Leadership & Collaboration: • Experience owning complex projects end-to-end: gathering requirements, designing solutions, implementing, and delivering, • Strong communication skills to translate technical concepts for stakeholders and collaborate effectively, • Experience mentoring junior engineers and contributing to technical decision-making, • Experience working in fast-paced environments with the ability to adapt to changing priorities, • Proven ability to deliver high-quality work against deadlines, • Ability to work independently and drive initiatives forward while being a collaborative team player Nice-to-Haves: • Experience with AI-assisted coding tools (e.g., Claude, Cursor, GitHub Copilot) to accelerate development while maintaining code quality standards, • Experience with CI/CD tools: Jenkins, Docker, Kubernetes, GitHub Actions, • Experience with event-driven and serverless architectures, • Experience with database optimization: query tuning, index design, aggregation strategies, • Experience with monitoring/observability tools (CloudWatch, X-Ray, Datadog, etc.) Travel and Other Information: • For candidates local to the San Francisco Bay Area, the ability to commute to our office on Market Street in San Francisco at least 2-3 days/week, • Ability to travel to Arine's San Francisco office at least twice per year Remote Work Requirements: • An established private work area that ensures information privacy, • A stable high-speed internet connection for remote work, • This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. The posted range represents the expected salary for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The salary range for this position is: $150,000-170,000/year. Job Requirements: • Ability to pass a background check, • Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at . This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. In case you hadn’t noticed, Anthropic is growing fast. Really, really fast. The People Products team exists to support Anthropic’s mission by defining the blueprint for AI at work. We help hire the best person in the world for every job, ensure manager effectiveness, ramp new hires successfully, and ensure that we apply first principles thinking in how we shape Anthropic’s culture through the tools we build. We cover the entire employee lifecycle from hiring to onboarding, teamwork, and promotions. You’ll work directly with Claude, with access to capabilities no external team has, on problems that are genuinely unsolved. You’ll move fast — prototype to production in days or weeks. We believe in cross-functional thinkers who can reason across product, design, and engineering. You’ll be given high autonomy, own your decisions, and ship constantly. If you’ve experienced the pain of bad people practices and want to be the person who fixes them at the most consequential AI company in the world, this is that job. * Build full-stack end-to-end across the People Products portfolio. * Design and implement AI-native workflows: build tools, evals, prompts, and products. You’ll help define what is possible in applied AI for people processes. * Work directly with internal stakeholders — HR teams, recruiters, managers — to understand problems, gather feedback, and iterate quickly without waiting for requirements to be handed down. No gatekeeping, you are expected to talk to your customers. * Make product and architecture decisions independently in a low-structure environment: knowing when to cut scope, when to ship, and when to ask for input. * Contribute ideas for how the team works, what it builds, and where applied AI can have the most leverage in people workflows. * Derive joy from hard work and the act of creation. * Have shipped LLM-native features or applications. * Are experienced enough to build big features independently, and make great architectural decisions along the way. * Are self-sufficient end-to-end: you can go from idea to production without needing a designer, PM, or architect to unblock you. * Move fast without cutting corners: you hold a high quality bar and know how to make smart tradeoffs under time pressure. * Engage directly with users and criticism: you’re comfortable talking to internal customers, hearing hard feedback, and incorporating it quickly. * Are genuinely mission-driven: you care about the intersection of AI and people practices, not just the technical puzzle. * Are a collaborative, supportive teammate: you bring people along, communicate clearly about tradeoffs, and make the people around you better. * Familiarity with MCP (Model Context Protocol) or prior experience building Claude or LLM integrations in production. * Background at an AI-native company or in a product-focused 0->1 engineering environment. * Experience with HR tech platforms such as Greenhouse, Workday, or Rippling. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 - $405,000 USD Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit ___ directly for confirmed position openings. We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about ___ for using AI in our application process

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives. At Mercury, procurement is a strategic function. We have a modern approach where teams move fast and procurement provides the structure, systems, and commercial rigor that make that speed sustainable. We’re hiring our first Procurement Analyst to help scale this function. This role sits at the center of procurement execution, vendor operations, and P2P systems. You’ll run procure-to-pay workflows end to end, manage procurement tooling, and partner closely with Finance, Legal, Security, and Compliance to enable smart buying decisions across the company. This is not a traditional, checkbox-driven procurement role. You’ll help build processes, improve systems, and shape how procurement works at Mercury as the company grows. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. • Own procurement intake and deal execution from request through contract signature and supplier onboarding, • Support contract negotiations by coordinating redlines, pricing discussions, and vendor communications, • Operate and administer P2P and procurement tools, ensuring workflows, controls, and integrations are working as intended, • Maintain clean, accurate procurement and vendor data across intake, approvals, renewals, and systems, • Manage day-to-day vendor portfolio operations including vendor records, renewal calendars, pricing changes, SLAs, and basic performance tracking, • Serve as the operational point of contact for Accounts Payable, Legal, Security, and Compliance on procurement-related matters, • Monitor cycle times and bottlenecks, and drive process and tooling improvements to increase speed and quality, • Support vendor risk intake by triggering required cross-functional reviews and escalating issues when appropriate, • Build and maintain dashboards and reports on spend, renewals, throughput, and savings to support planning and decision-making, • Partner with the Procurement Lead on reporting, deal preparation, and executive updates, • 2–5 years of experience in procurement, sourcing, P2P operations, or a related finance or operations role, • Hands-on experience with P2P or procurement systems such as Zip, Coupa, Ariba, or similar tools, • Exposure to contract negotiations, pricing discussions, renewals, or commercial deal support, even if you have not led negotiations independently, • Experience running workflows from incomplete or messy intake through execution and close, • Strong operational judgment, attention to detail, and a bias to action, • Comfort working cross-functionally with Finance, Legal, Security, and business stakeholders, • Ability to work with data and build simple, useful dashboards to inform decisions, • Experience in a high-growth tech or startup environment, • Exposure to vendor risk, compliance, or third-party review processes, • Familiarity coordinating basic contract redlines or negotiations The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 - $152,100, • US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 - $136,900, • Canadian employees (any location): CAD $115,000 - $143,700 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using ___on January 22, 2024. #LI-AR1

Figma is growing our team of passionate people on a mission to make design accessible to all. ___, Figma helps entire product teams ___, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come ___ with us! As Figma’s customer base continues to expand and diversify, and new technological advancements in AI and generative design emerge, the opportunity for AI experience engineering is greater than ever. You’ll collaborate closely with a cutting edge AI Research team and your work will help raise the ceiling of what’s possible for designers and lower the floor of who can design. We are seeking an accomplished and experienced AI Product Engineer who has built generative AI products to join our team and lead our AI efforts from inception to implementation. Join us in molding the future of AI at Figma! This is a full-time role that can be undertaken from one of our US hubs or remotely in the United States. • Lead the development of early-phase AI systems to enhance user experience and develop systems to measure and improve AI performance and relevance, • Direct the future of AI at Figma in collaboration with cross-functional teams of innovative software engineers, product managers, and data scientists, • Break down open-ended AI problems into engineering strategies utilizing machine learning, data analysis, and experimental design, • Provide mentorship and promote best practices in data and AI while cultivating a collaborative and inclusive team culture, • Contribute to the growth of the team by improving the hiring process and recruiting outstanding AI talent, • 5+ years of experience of Software Engineering, with 1 or more years of developing generative AI products, • Comfort in prototyping and pathfinding new opportunities that led to successful 0→1 projects, • Proven experience implementing the full lifecycle of an early-phase AI development, from ideating on which models to use through productionizing and maintaining them, • Experience in developing deep product and business knowledge to connect abstract modeling and analysis tasks with business value, • Demonstrated expertise in AI indexing, retrieval systems, personalization, and/or natural language processing, • Proven track record of planning a multi-year roadmap in which shorter-term projects ladder up to the long-term vision, • A relevant advanced degree (Masters or PhD) in Machine Learning, Artificial Intelligence, Statistics, or a related field, • A growth mindset and experience investing in the learning, development, belonging, and impact of your peers, ex. mentoring/aligning senior engineers across organizations At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range (SF/NY Hub): $149,000 - $350,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an ___ - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to ___. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: • Holding interviews in an accessible location, • Enabling closed captioning on video conferencing, • Ensuring all written communication be compatible with screen readers, • Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with ___.

Location: Remote: California, Oregon, Nevada Location Status: Work will be primarily performed remotely from home office 5 days per week. Employee may be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $29.50 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: The Procurement Coordinator supports and oversees procurement activities by coordinating purchasing processes, maintaining accurate records, and ensuring timely ordering and delivery of goods and services. The role works closely with internal stakeholders, suppliers, Accounts Payable, warehouses, and the Finance organization to ensure purchases are made on time, within budget, compliant with policies, and aligned with quality standards. Qualifications and Experience: • Eligibility for US Employment without sponsorship, • Minimum of 18 years of age, • High School Diploma or GED or equivalent combination of education and experience is preferred, • At least 1 year of experience in procurement or supply chain management is desirable, • Experience with procurement software and tools, • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication Skills: • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications, • Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Purchase Order Management: • Create, review, coordinate, and process purchase requisitions and purchase orders in accordance with company policies, • Track order status, confirm delivery schedules, and follow up on delays or discrepancies to internal stakeholders, • Coordinate with vendors and internal teams to resolve pricing, quantity, quality, and delivery issues Supplier & Stakeholder Coordination • Liaises with suppliers to gather quotes, pricing, and lead times, maintaining effective communication to ensure accurate and timely procurement, • Serve as a primary point of contact between vendors, internal departments, warehouses, and Accounts Payable., • Monitors supplier performance and maintain updated supplier information in the procurement database., • Maintain supplier documentation, onboarding records, and compliance requirements., • Communicates effectively with internal teams, suppliers, and vendors to relay order details, updates, and resolve any issues that may arise Documentation, Compliance & Controls • Maintains organized procurement records, including purchase orders, contracts, and relevant correspondence, • Ensures all procurement documentation is accurately recorded and easily accessible for reference and auditing, • Support 3 Way Match (PO, receipt, invoice) to ensure timely and accurate invoice processing., • Assist in ensuring that all procurement activities adhere to company policies, regulations, and ethical standards Systems, Reporting & Process Improvement • Assist in preparing regular reports on procurement activities, order status, and supplier performance for management review, • Support system testing, enhancements, and issue resolution, • Identify opportunities to improve procurement efficiency and processes Additional duties as required. • Join a tight-knit crew—no faceless corporation vibes here, • Growth potential: promotions and new challenges are part of our DNA, • Competitive base salary, • Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%), • Free fiber internet service for all employees living in our service area, • A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager to lead our Growth initiatives and drive our transformation of value realization throughout different verticals of our product. In this pivotal role, you’ll own the end-to-end user journey from trial acquisition through paid conversion and platform adoption for existing customers across our Operations Cloud. You will build experimentation capabilities organization-wide while leading the vision, strategy, and execution of conversion optimization initiatives. You will collaborate closely with product, engineering, design, pricing, and go-to-market teams to transform PagerDuty’s value realization and product adoption. Your analytical mindset and ability to synthesize user behavior data with experimentation results will be crucial as you optimize conversion funnels, onboarding experiences, and feature adoption workflows. The ideal candidate excels at building experimentation cultures, demonstrates strong business acumen in hybrid SLG/PLG environments, and thrives in fast-paced settings while managing multiple priorities and training other PMs on growth practices. Growth Strategy & Experimentation • Lead the vision, strategy, and execution for AI growth products and services., • Lead vision, strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform, • Build and scale experimentation infrastructure and culture across product teams, • Guide products through optimization cycles, setting clear success criteria and stage-gates for conversion improvements, • Make data-driven decisions to optimize user onboarding, activation, and expansion metrics Cross-Functional Leadership & Enablement • Matrix manage 8 engineers and dedicated UX designer focused on growth initiatives, • Train and enable existing PMs to integrate growth mindset and experimentation practices, • Collaborate with pricing team on packaging strategies that drive user adoption during consumption model transition, • Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies User Experience & Conversion Optimization • Transform fragmented trial experiences into cohesive user journeys that drive activation, • Build in-product growth levers (upgrade prompts, usage dashboards, feature discovery workflows), • Optimize product navigation and information architecture for self-service adoption, • Leverage AI capabilities where appropriate to enhance personalization and user guidance Analytics & Performance • Establish growth analytics capabilities to understand user behavior and conversion drivers, • Design and execute A/B and multivariate testing programs to optimize key growth metrics, • Synthesize qualitative customer feedback with quantitative experimentation results to ruthlessly prioritize based on impact, • Drive rapid iteration cycles with comfort for frequent testing and learning, • Deep understanding of a developer and reliability engineer as an end user and how they relate with the rest of their organization, • Understanding of the relationship between the core end user and the buyer and how that correlates with growth and retention, • Understanding of how modern organizations experience and desire to experience incident management products, • 7+ years of product management experience, with at least 3 years focusing on growth products at PLG SaaS organizations, • Proven track record optimizing conversion funnels and driving measurable growth metrics in enterprise SaaS environments, • Experience with A/B testing platforms, growth analytics tools, and experimentation frameworks, • Strong analytical and problem-solving skills with ability to translate data insights into user experience improvements, • Matrix management experience leading engineering and design teams, • Proven ability to train and enable other PMs on growth practices and experimentation methodologies, • Experience building growth capabilities in organizations that balance between sales-led and product-led motions, • Background in consumption-based or usage-based pricing model transitions, • Experience with AI/ML applications in growth optimization and user personalization, • Familiarity with developer tools, infrastructure, or enterprise operations platforms, • Track record building experimentation cultures across multiple product teams, • Strong business acumen with understanding of enterprise customer adoption patterns and expansion motions This role offers the opportunity to re-build PagerDuty’s growth capabilities from the ground up while driving significant business impact through improved user experiences, conversion optimization, and organizational experimentation maturity. The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

___ provides innovative identity and risk solutions, empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate. We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin. We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the ___ list every year since 2023. Last but not least, we’ve even made history - we were the first company to go live with the ___ and testified before the ___ on the future of identity. SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office. Role: As an Enterprise Customer Success Manager at SentiLink, you’ll be responsible for providing our customers with the highest level of service and business insight. Your role will include onboarding new clients and setting up business objectives with each customer. This is a remote, US-based role. Responsibilities: * Own the relationships for Enterprise accounts across our bank, credit union, and fintech customers * Develop an extremely in-depth understanding of the fraud domain and SentiLink’s products * Handle onboarding activities: dashboard training, account setup, setting initial SentiLink usage recommendations, etc. * Meet with customers on a regular basis after onboarding (sharing performance data, product updates, exploring new products, handling renewals) * Take a consultative approach - be able to understand what fraud situations partners are dealing with, and come up with potential solutions (even if it doesn’t include SentiLink’s own products!) * Establish business goals with each client and establish a plan to achieve targets Requirements: * 5-7 years experience as a Customer Success Manager or Account Manager in Financial Services or Fraud * Collaborate closely and share insights with cross-functional teams to maintain customer centric culture throughout SentiLink: Sales, Solutions Analytics, Data Science, Product, Fraud Intelligence and Engineering * Partner with Sales during pre and post sales * Self-motivated, detail-oriented, with a big appetite for making our partners successful * Experience with Salesforce and Apollo, a plus * Willingness to travel up to 25% of the time to visit clients and for industry relevant conferences * Candidates must be legally authorized to work in the United States and must live in the United States * $130,000/year - $160,000/year + bonus + equity + benefits * Employer paid group health insurance for you and your dependents * 401(k) plan with employer match (or equivalent for non US-based roles) * Flexible paid time off * Regular company-wide in-person events * Home office stipend, and more! * Follow Through * Deep Understanding * Whatever It Takes * Do Something Smart

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking a Vice President of Product Management for Access Management. Access Management sits at the very core of our service and spans a broad technology scope, including Authentication Protocols, Multi Factor Authentication (MFA), Login Experience, Device Access, and Customer Identity. The Access Management team builds the experience that powers billions of monthly logins through Okta’s thousands of customers. In a hyper-growth environment you will support the Access Management product management team in making roadmap prioritization decisions based on in-depth understanding of customer needs, market trends and the competitive landscape. You will partner with leaders across other product management teams, design, program management, engineering, finance and marketing to execute on the vision of providing secure access to everyone but not just anyone. You will take an active role in identifying areas and levels of investment needed to deliver on company goals and continuously analyze build/license/buy opportunities across the Access Management portfolio. You will leverage data and experience to make lots of decisions every day to help unblock teams, and you will not hesitate to make bold recommendations to senior company leadership. This role can be based from a home office anywhere in the US or Canada. You will lead the Access Management product management team in the following areas • Creating effective product requirements for iterative customer value release, • Publishing and communicating product vision and roadmap, • Work very closely with Access Management engineering leadership, • Support the product management team on engaging with developers at all stages, from hobbyists to large enterprises, to continuously deliver value and assess priorities, • Work collaboratively with product designers and researchers to increase market awareness, • Roadmap sourcing strategy: Build x Buy x Partner, • Monitoring business impact: ROI, Pricing, Margins, • Partnering with go-to-market on Product Launches, • Continuously monitor team structure and investment levels, providing recommendations for optimizations, • Partner in a leading role with Program Management and Engineering leadership in quarterly and yearly planning What You Bring • 10+ years of technology leadership (directly managing people) focused on SaaS/IaaS/PaaS primarily in a space where developers are an important buyer of the product and at least 8 years of product management experience., • Deep expertise and understanding of access management products and technologies, • Experience with agile software development, balanced with enterprise software customer needs, • Experience in building and maintaining a long-term roadmap in an environment of constant change, • Experience with developer acceleration frameworks such as SDKs, Quickstarts, and Reference implementations., • Solid business foundation, having built business cases and defined pricing models, • Experience partnering with go-to-market teams in launching software products, • Proven ability to lead a diverse team of product managers at various levels of seniority, • Previous experience leading documentation and/or developer experience teams., • Strong ability to influence and work cross-functionally, • Excellent communication and presentation skills, • Some travel will be required (US and International), • Prior experience in a fast-paced and high-growth company is strongly preferred Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies: • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals., • Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses., • Develops Talent: Developing people to meet both their career goals and the organization’s goals., • Drives Results: Consistently achieving results, even under tough circumstances., • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. #LI-CH1 #LI-Remote The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $329,000—$452,100 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ___. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:$294,000—$403,700 USD What you can look forward to as a Full-Time Okta employee! • Amazing ___, • Making ___, • Developing ___ Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta______. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this___ to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please ___ to view our full NYC AEDT Notice. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at ___

tl;dr Um unser Wachstum weiter voranzutreiben, suchen wir dich als Werkstudent (m/w/d) im Bereich Sales Operations. In dieser Rolle bist du die Schnittstelle zwischen Sales & Support und sorgst dafür, dass unsere Sales Prozesse optimal ablaufen und unsere Kund:Innen ein herausragendes Support Erlebnis haben. Umfang: 15–20 Stunden/Woche Deine Aufgaben Live-Chat & First-Level-Support • Betreuung des Live-Chats und Beantwortung von ersten Anfragen potenzieller und bestehender Kunden., • Einschätzung und Kategorisierung von Anfragen: Welche können direkt gelöst werden? Wann müssen Second- oder Third-Level-Support-Teams eingebunden werden?, • Koordination mit den internen Teams, um Kundenanfragen effizient zu bearbeiten und eine schnelle Lösung zu gewährleisten.Vertrags- & Zahlungsmanagement, • Abwicklung der Vertrags- und Zahlungsprozesse nach erfolgreichem Abschluss eines Kunden., • Erstellung und Verwaltung von Abonnements in unserem System., • Sicherstellen, dass die richtigen Abrechnungsprozesse für unsere Kunden reibungslos laufen.Onboarding & Systemeinrichtung für neue Kunden, • Bearbeitung von Raumplan-Aufträgen und Einpflege der Daten in unser System., • Erste Systemeinrichtung für Neukunden, sodass sie einen optimalen Start mit desk.ly haben., • Du studierst im Master im Bereich BWL, Marketing, Wirtschaftspsychologie, Kommunikation oder einem vergleichbaren Studiengang., • Erste praktische Erfahrungen im Marketing oder Sales (z. B. durch Praktika oder Werkstudententätigkeiten) sind ein Plus., • Interesse an SaaS, Sales & hybrider Arbeitswelt – du möchtest verstehen, wie moderne Unternehmen arbeiten., • Du hast eine analytische Denkweise und kannst Daten & Insights nutzen, um bessere Entscheidungen zu treffen., • Grundkenntnisse in HubSpot oder anderen CRM-Systemen sind ein Vorteil, aber kein Muss., • Eigeninitiative & Hands-on-Mentalität – du arbeitest eigenständig und packst neue Themen proaktiv an., • Flexibles Arbeiten – arbeite von unserem Office in Osnabrück oder von zuhause aus., • Learning & Development – Einblick in Sales und Sales Operations sowie ein sich ständig weiterentwickelndes Produkt, • Wachstumsmöglichkeiten – entwickle dich in einem schnell wachsenden SaaS-Unternehmen weiter und schließe direkt an dein Studium an.

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. We are seeking a Customer Support Manager to support the CX organization and our customers through the development and optimization of processes that ensure the best customer support and strategy as we scale. You will be leading a team of support associates in onboarding, training, measuring objectives, and enhancing processes. Members of the CX team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, educational courses, community events, collaborative content, and more. This role plays a pivotal part in ensuring the team's success in providing both an incredible first impression during the onboarding process, and a delightful day-to-day experience for every user and partner moving forward. The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform. What you'll do * Act as the “Voice of CX", raising key needs during planning * Partner with Leadership to understand the business processes, pain points, and goals of the organization * Manage a team of support associates, provide training, onboarding, and measure performance * Interview and help scale the support team * Maintain and promote company best practices and standards for support * Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools * Work with vendor and industry partners to streamline communication and alerts between systems * Help to continuously develop and expand processes in order to streamline CX workflows You should have * 3+ years of experience in customer experience * 1+ years of management experience * Knowledge of intercom or similar ticketing systems * You have worked within multichannel support operations (chat, email, phone) * Excellent written and verbal communication skills * Patience and compassion when handling difficult situations * Ability to adapt quickly and manage many concurrent responsibilities * A strong desire to learn and help our customers succeed * A positive attitude and one-for-all team mentality and excellent collaboration skills * Tech/start-up work experience is a plus but not required The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: * Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! * Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! * It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! * Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! * If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

Rise8 builds custom, secure software for government organizations, measuring success by impact: lives saved, time returned, and missions advanced. We think big, start small, and scale fast with elite teams across product, design, and engineering to drive continuous delivery for critical missions. We believe customer experience starts with employee experience, so we take care of our employees. Rise8 is where you’ll do the best work of your career—supported by a culture you won’t find anywhere else. We offer competitive pay and benefits, but what sets us apart is our commitment to autonomy, growth, and a culture rooted in kindness, candor, and continuous learning. Certified as a ___, with 100% of employees saying they love working here, Rise8 is where bold ideas become real capabilities. Where mission meets meaning. And where fewer bad things happen because of bad software. About You • You want to make tomorrow better than today., • You have a passion for driving amazing customer experience with ongoing alignment between delivery teams and stakeholders., • You’re obsessed with delivering mission impacts and outcomes., • You enjoy daily decision making and real product delivery., • You help ensure project success and client satisfaction., • You enjoy collaborative teams, working across all internal groups and at all levels of the customer., • You like to work alongside, and learn from, lean and agile leaders., • You are a creative problem solver who is comfortable with uncertainty., • You’re a curious and keen learner who thrives on enhancing your (and our) practices and knowledge. Customer Success at Rise8 We are searching for a Customer Success Manager who has a passion for working with federal agency customers, in particular USSOCOM. You will lead a large organization with multiple delivery teams and high complexity. You will need to be able to easily shift between skill sets in response to account needs. In a single day you may need to wear various hats such as Program Manager, Onboarding Specialist, Digital Transformation Guide, and Account Manager To execute the program, you will work with a balanced leadership team, including a Delivery Lead and Heads of Product, User-Centered Design, and Engineering. You will need to collaborate highly with partners, high level government stakeholders, and internal Rise8 leadership, leveraging resources as necessary to make your account successful. You’ll work with key customer stakeholders, including contract officers, account champions, and executive leadership, to ensure we align on goals, identify and mitigate risks, establish metrics, and celebrate wins over the course of the customer journey. You’ll lead the strategy to leverage our outcomes delivered and streamlined customer experience into an easy Yes for our customer to continue choosing to solve problems with Rise8. You’ll measure the health of the account on a regular basis and drive remediation plans as needed. You will work with the delivery team to ensure the customer realizes the value being delivered in line with their desired impacts. Finally, with your business and ownership mentality, you’ll drive the account strategy that results in referenceable customers and expansion opportunities. • 8-15 years of experience in Customer Success, Program Management, or Account Management, ideally with federal customers particularly the US Special Operations Command or other defense agencies., • Excellent communication, collaboration, and facilitation skills to work with both internal teams and customer stakeholders., • Passion for growing your skills, tackling interesting work and challenging problems., • Strong problem-solving abilities and capacity to adapt quickly to changing account needs., • A business and ownership mindset with a focus on driving account strategy, customer satisfaction, and expansion opportunities., • Expert program management skills, with experience overseeing onboarding, delivery coordination, and risk mitigation for clients., • Proven ability to manage multiple account teams and stakeholders across various disciplines and levels., • Demonstrated experience aligning with customer goals, ensuring value delivery, and driving measurable outcomes., • Ability to travel up to 25%., • Local to the Tampa, FL, area, • Current TS-SCI, • Familiarity with federal contracting, including working with Product Owners and Contracting Representatives, • Building and maintaining Customer Success practices and tools, such as Success Plans and Health Scores, • Knowledge of metrics and KPIs for measuring the success of digital transformation initiatives, • Ability to implement and refine agile practices tailored to client needs and delivery goals, • Escalation Management and the ability to deftly defuse situations, • Experience working with sub partners, • Flexible schedule in a 100% distributed workforce, • Premium Insurance: We cover up to 100% of the employee premium and up to 80% of the combined dependent premium on our base health plan, depending on pay band. We also cover 100% of the premium for employee and dependent Dental and Vision as well as employee premiums for Life and Disability coverage., • Retirement: 401k match at 10% gross pay., • Paid time off (PTO): 4 weeks combined accrued vacation and sick leave, 11 Federal holidays, your birthday, jury duty, and bereavement., • Education & Training: Accrued budget of up to $3,500 per year for classes, travel, events, and materials., • Home Office and Merch: We offer $750 per year for home office technology and equipment as well as $100 per year for Rise8 merch from our Swag Store., • Wellness Budget: To encourage and support a well-rounded healthy lifestyle, we cover 100% reimbursement on a variety of wellness activities and products, up to $500 per calendar year. OR Rise8 is part of the the Life Time Corporate Partner program. In lieu of your $500 annual wellness benefit, you can instead get a $75 monthly credit towards a Life Time membership ($900 annual benefit)., • Equipment: We offer a MacBook Pro All of Rise8’s work in this area is with Federal Government customers that require our employees involved with their projects be U.S. citizens. As such, this role requires U.S. citizenship. If hired, you would also be required to go through a background investigation. Rise8 is an Equal Employment Opportunity employer that will consider you for this role regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

Product Remote - USA POS - 7843 The Social teams, part of HubSpot's Build Awareness product line, own how businesses create, publish, and manage their presence across social channels on HubSpot. Social is one of the primary ways marketers distribute content, build relationships with their audience, and drive engagement at scale. In this role, you'll lead two of our three social teams - Social Creation and Social Management - while partnering closely with Social Insights to deliver a connected experience across the full workflow. How people discover and engage with brands on social is changing fast. Algorithms decide who sees what. Short-form video is the default format. Social platforms are replacing search engines for product discovery. Audiences want authenticity and community, not polished brand content. And AI is changing how content gets created while consumers push back on content that feels synthetic. We're looking for a Senior Product Manager who can set direction for HubSpot's social experience in this new landscape - defining what great looks like for social publishing, management, and measurement, and helping millions of growing businesses show up where their customers already are. • Own the product vision across social content creation, management, and analytics, defining a multi-quarter strategy tied to customer outcomes and business goals, • Create a shared vision and cohesive roadmap for the future of social at HubSpot as a critical member of the Product Triad - our system for building product collaboratively and strategically, • Partner with AI teams to bring generative content creation and intelligent workflows into social, shaping how marketers go from idea to published post, • Navigate a fast-moving landscape of social platform API changes, emerging networks, and evolving content formats (Meta, LinkedIn, TikTok, YouTube, Reddit, and beyond), • Use data to guide strategy and decision making, including defining success metrics, evaluating tradeoffs, and pressure testing assumptions where signal is imperfect, • Guide new product ideas from initial concept all the way through launch, • Experience launching customer-facing products, ideally across social media tools, content creation platforms, or modern marketing software, • Strong content and marketing empathy, with experience building tools for marketers rather than purely technical users, • Comfort operating in ambiguous, evolving problem spaces and turning uncertainty into clear direction, • A data-oriented approach to product management, using metrics and tradeoffs to inform strategy, • Technical fluency and systems thinking across shared platforms and foundations, • A bias toward action and progress, with sound judgment about when to ship, when to iterate, and when to pause and learn, • The ability to clearly articulate product strategy and tradeoffs to cross functional partners and senior stakeholders, • Experience operating effectively in complex product ecosystems where success depends on influence and coordination rather than direct ownership, • Familiarity with social media marketing workflows - publishing, scheduling, content management - and the metrics that drive growth and ROI, • Experience building products that integrate with third-party platform APIs (social networks, ad platforms, or similar partner ecosystems), • Background in martech, content management, or adjacent B2B SaaS platforms, • Exposure to AI/ML-powered product experiences, particularly generative content creation or intelligent automation, • Join a product-led culture that truly puts the customer first, • Create and advance an ambitious product strategy in evolving and ambiguous spaces, grounded in customer needs, business goals, and data, • Partner closely with colleagues in UX and Engineering to create a high-value product that's both powerful and easy to use, • Influence direction and decisions through strong product judgment, clear thinking, and collaboration, • Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths, • Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two. Read more about our shared product principles ___. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$158,100—$253,000 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. As we continue building a modern brand engine designed to drive awareness, cultural relevance, and long term growth, we are seeking a Head of Brand Marketing to lead and evolve TextNow’s presence across paid, earned, and owned channels.This is a pivotal leadership role at an inflection point in our growth. You will define how TextNow shows up in culture, scale awareness responsibly, and build a brand that drives sustained long term impact, not just short term conversion. Reporting to the Head of Marketing, you will have functional ownership of brand positioning, integrated brand campaigns, awareness strategy, and brand media planning.You will directly manage a Social Media Specialist and Communications Manager and operate as a hands on player coach. You will set the strategy while actively shaping briefs, guiding creative development, partnering on media decisions, managing agencies, and driving measurable business results.Your mandate is clear. Build a culturally relevant, strategically disciplined brand engine that increases awareness, strengthens legitimacy and trust, and supports long term growth across consumer and B2B audiences. What You Will Do: • Own and evolve TextNow’s brand positioning and messaging architecture, ensuring clarity and consistency across all touchpoints, • Champion our cultural platform rooted in autonomy, dignity, flexibility, and challenger brand energy, • Serve as primary steward of TextNow’s brand narrative, partnering closely with the VP, Marketing on long term direction and differentiation, • Ensure execution aligns to messaging pillars and elevates the brand beyond legacy framing, • Partner with Product Marketing to align brand storytelling with roadmap and go to market sequencing, • Lead cross channel execution of brand campaigns with disciplined message sequencing and clear phase gates, • Define brand media channel strategy and investment approach, • Drive integrated planning across paid, earned, and owned channels, ensuring each plays a defined role in awareness, legitimacy, comprehension, and usage, • Partner closely with Creative to translate strategy into a distinctive and cohesive look, feel, and voice, • Ensure campaign briefs are strategically rigorous and aligned to brand objectives, • Show up meaningfully in the spaces where our audience already lives, works, and creates, • Identify cultural moments, partnerships, creators, and archetypes that reinforce brand positioning, • Ensure cultural participation is credible, confident, and additive, • Own day to day management of creative, media, PR, influencer, and production partners, • Evaluate agency performance and evolve roster as needed, • Drive strong briefs, clear deliverables, disciplined execution, and accountability for measurable results, • Establish a strong operating partnership with Creative Services to ensure strategy and execution are developed in lockstep, • Partner with Lifecycle Marketing to ensure brand messaging carries through onboarding, habit formation, and retention, • Align with Product and Product Marketing on roadmap storytelling and feature sequencing, • Partner with Performance Marketing to align brand investment with acquisition efficiency and long term CAC improvement, • Work closely with Analytics to define measurement frameworks and success metrics, • Support Direct Sales by strengthening TextNow’s B2B brand presence through thought leadership, PR, and high impact industry events, • Operationalize a brand measurement framework across health, behavior, and efficiency metrics, • Define KPIs across awareness, trust, legitimacy, comprehension, usage lift, referral velocity, and CAC efficiency, • Drive measurable improvements in brand awareness, trust, and cultural relevance over time, • Lead post launch analysis and ongoing optimization of messaging, channel mix, and creative, • Ensure brand investment is evaluated on long term growth impact, not solely short term attribution, • Own brand budget across media, production, partnerships, and agencies, • Develop annual awareness strategy and investment roadmap, • Scale what works while maintaining creative and strategic discipline, • 8 to 12 plus years of progressive experience in brand or integrated marketing, with meaningful ownership of brand investment and business impact, • Proven leader who has built or scaled brand platforms in challenger, high growth, or culturally relevant categories, • Demonstrated experience leading large scale brand campaigns across paid, earned, and owned channels, • Strong understanding of media strategy, channel role architecture, and full funnel integration, • Track record managing creative, media, PR, and influencer agencies with discipline and accountability, • Strategic thinker who understands how brand drives long term growth, CAC efficiency, and business performance, • Culturally fluent and capable of embedding brands authentically within relevant communities, • Strong cross functional operator who can align Brand, Performance, Lifecycle, Product Marketing, and Analytics around shared outcomes, • Experience in telecom, consumer technology, app first, or subscription businesses preferred, • Comfortable operating with executive visibility in a fast scaling environment, • Deliver measurable improvements in brand trust, legitimacy, and comprehension, • Increase organic lift, referral velocity, and long term CAC efficiency, • Establish strong cross functional alignment across Brand, Performance, Lifecycle, and Product Marketing, • Build a culturally relevant and differentiated brand presence that resonates deeply with our target audience

JOB SUMMARY With over 50 years of proven performance, Zonatherm Products and ThermFlo provide complete, end-to-end solutions for essential and mission critical power and cooling systems—serving industries from data centers, hospitals, and municipalities to industrial and commercial facilities. From initial planning and expert guidance to custom equipment, system design, installation, and ongoing support, we deliver a fully integrated approach that keeps operations running smoothly. The Customer Success Coordinator serves as the primary pre/post-sales contact for clients, responsible for precise equipment and service order administration and efficient data entry. This role functions as the primary liaison to sales, operations, manufacturers, and customers, executing order and service activities to support a positive customer experience. The Customer Success Coordinator manages all supporting activities before the sale close and after to prepare for delivery. They provide wrap around support that ensures the customer and Commercial Team receive a consistent, high-quality sales experience. The ideal candidate brings a strong customer service orientation, exceptional attention to detail, and proficiency with customer record management (CRM) systems to maintain accurate records and support excellent service delivery. ESSENTIAL RESPONSIBILITIES Customer Order Administration • Process and review customer orders, acknowledgements, and/or service requests for accuracy., • Enter equipment or service order activities into CRM and/or manufacturer portals and ensure correct costing and seller attribution., • Track shipment and/or work status and coordinate with sales, warehouse/parts, service coordination, and manufacturers to expedite or resolve issues., • Act as the primary point of contact for pre-sale (inbound service leads) and post-sale (equipment) customer inquiries, including quotes, order status, pricing, credits, mis-shipments, and routine complaints., • Serve as first point of contact for customer onboarding and accurately capture all entry and order execution requirements for communication to Service Delivery Teams., • Escalate complex or unresolved issues to appropriate teams and coordinate cross-functional follow-up to ensure timely, end-to-end resolution., • Maintain accurate CRM records and detailed interaction notes to support forecasting and account management for Commercial Team., • Perform regular portal audits and data cleanup to ensure data integrity for reporting and account management., • Recommend improvements to standard processes to streamline workflows., • Assist Sales Operations with ad hoc campaigns, simple quoting, and administrative tasks., • Enter equipment and service orders into CRM and manufacturer portals accurately, verifying product codes, quantities, shipping information, and supporting documents to prevent errors., • Update customer records and interaction logs promptly, recording calls, emails, and notes to keep account history complete., • Communicate order and service status to customers within agreed timelines, clearly stating next steps and expected delivery or service dates., • Prepare concise escalation summaries and handoffs for complex issues, including incident details, actions taken, and recommended next steps internal and external team members. QUALIFICATIONS • Education: High School Diploma or GED., • Experience: 0- 2 years’ experience in sales support, customer service, or office administration., • Technical Skills: High competency with Microsoft Office and competency in basic Excel functions., • Communication Skills: Excellent reading, writing, and communication skills with exceptional professional phone, email, and text etiquette. Comfortable collaborating across teams and translating team specific tasks into clear inter-team communication and reporting., • Education: Associates Degree in Business Administration, Marketing, or related field., • Experience: 2+ years’ experience in sales support with experience reconciling vendor/customer data and working with sales processes and sales process development., • Physical Demands: This position requires the ability to operate within an office environment and occasionally lift and/or move up to 10 pounds. Reasonable accommodations will be provided aligned with current federal and state regulations upon request., • Work Environment: This job generally operates in a professional clerical, office setting. This role routinely uses standard office equipment such as computers, phones, mobile devices, and photocopiers. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description $45,000-$55,000

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

CallMiner seeks a skilled Customer Success Director to join our Customer Retention Team. In this role, the Customer Success Director drives business value for our key business Process Outsourcing (BPO) partners by ensuring a swift realization of benefits and expertly guiding them through the Conversation Intelligence & Automation maturity curve while optimizing a Center of Excellence. They balance and prioritize both tactical and strategic customer needs to ensure robust Gross Renewal Rates (GRR) and Net Dollar Retention (Net$Ret) forecasts and results. Their primary goal is to drive adoption, retention, expansion, and long-term strategic partner growth by aligning our technology to BPO business goals and operational workflows. • Manage a portfolio of BPO partners, align goals, foster strategic partnerships, and ensuring exceptional customer experiences., • Build strong trusted advisor relationships with BPO leadership and internal CallMiner teams to enable collaboration and alignment across all levels., • Represent CallMiner as the primary point of contact for BPO partners, ensuring a single, consistent voice for escalation and issue resolution., • Lead structured onboarding and enablement programs for new and existing BPO partner implementations, including change management and rollout expert coaching tailored for the BPO environment., • Co-create and implement scalable success frameworks through Center of Excellence for repeatable best practices that BPOs can deploy across their client portfolios and industry verticals., • Support sales, marketing and our BPO partners to develop a Go To Market strategy that can drive additional revenue opportunities., • Monitor platform adoption and usage across BPO client teams, proactively identifying and addressing risks and adoption gaps., • Own retention & collaborate on growth opportunities for your BPO book of business, exceeding $8 million, by driving renewal alignment and business value discussions., • Identify upsell and cross-sell opportunities within the BPO ecosystem; collaborate closely with sales and revenue teams to develop business cases and joint strategies., • Partner with Succes Strategy to influence partner engagement models that optimize BPO success in onboarding and servicing their clients with CallMiner solutions., • Define and track outcome-focused use cases that are aligned with the goals of the BPO clients and their customers., • Use Gainsight and other platform tools to operationalize account health, align team efforts, and ensure transparent execution of success plans., • Act as a thought partner, challenging and guiding BPOs to define, build, and measure strategic Conversation Intelligence use cases that drive quantifiable business impact., • Influence the CallMiner product roadmap by collecting, consolidating, and advocating partner feedback and innovation ideas., • Collaborate with marketing to capture and promote compelling BPO success stories via case studies, events, and industry webinars., • Collaborate with cross-functional teams — sales, product, marketing, operations — to deliver seamless execution supporting BPO partner success., • Proactively identify potential issues or conflicts and lead cross-team initiatives to quickly resolve escalations and maintain partner satisfaction., • Champion operational best practices and continuous improvement methodologies that scale CallMiner’s impact within BPO customers., • 4+ years in customer success, account management or client relations., • Bachelor's degree in a business-related major or equivalent work experience., • Experience developing and managing B2B customer relationships., • Experience managing BPOs and/or channel partners., • Experience with the development, execution, and overview of account plans., • Ability to manage customer expectations and be assertive, persistent, and persuasive., • Able to engage management decision makers and influencers at any level., • Excellent communicator with strong written and verbal communication., • Demonstrated ability to understand customer requirements and translate into a quantifiable solution., • Strong financial acumen with experience supporting revenue generating or cost reduction initiatives., • Ability to effectively prioritize workload and manage changes in priority and direction., • Must be computer literate; have experience using Microsoft Office Suite and other customer centric software., • Based out of our Waltham, MA office or remote., • Potential travel up to 30%., • Bi-lingual speaker preferably Spanish language., • Prior experience in Customer Success or Account Management in a SaaS environment. CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2024 Top Place to Work by the Boston Globe. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Engineering Manager for the Authentication Experience team, you will lead and empower a strong development team that owns the overall experience that surrounds signing in to and unlocking 1Password. This is the first point of entry into the 1Password apps across the board. Our focus is on integrating tightly with our authentication stack to make this a seamless and delightful experience for our customers, which include both business and consumer end users. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * You have +3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * You have significant hands-on development experience (preferably in the app space) and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You have 1+ years of experience working in the authentication and identity domain. * You have an understanding of authentication standards and protocols (OAuth 2.0, OpenID Connect, SAML, WebAuthn, passkeys, MFA). * You have successfully coordinated and delivered large scale projects before that touched multiple areas of the business, product, or underlying architecture. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. After meeting with you, people get back to their job with more energy. You are a force of positivity and lift people up when they need it. * You enjoy having the freedom and responsibility to make final decisions on most everything for your team. Handling tough problems gives you energy and you can make the hard decisions even when there isn’t much information to go on. * You are someone who is ready to roll up their sleeves and get to work themselves on technical challenges. * You are capable of driving the delivery of projects, and creating roadmaps for future work. Bonus points for: * Experience managing remote and distributed teams. * User experience/design background. * Experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. What you can expect: * Manage engineers and develop engineering leads. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

288678 The HubSpot Product team is passionate about building tools that help businesses market, sell, serve their customers, and ultimately grow better. We build for more than 250,000 customers in over 120 countries around the world. Our team has scaled rapidly over the past few years, and our need for adaptable and remarkable product leaders has grown in kind. Our product leaders have a few things in common: they are strong visionaries with previous success in defining a strategic roadmap, working with their team to solve real customer problems, and positioning products in the market successfully. They are able to work autonomously, lead with psychological safety, and grow a team into more than the sum of its parts. We are looking for a Group Product Manager to lead our Data Platform & Context product group. This team is responsible for building the foundational systems that power how data is structured, connected, and transformed into usable context across HubSpot. As AI becomes central to CRM workflows, this platform is evolving into the context layer that powers all AI agents, automation, and customer experiences across HubSpot. You will lead a group of teams building the infrastructure and experiences that allow HubSpot products, integrations, and AI agents to reliably access, reason over, and act on customer data. This includes both structured systems (objects, APIs, query engines) and unstructured pipelines (conversations, events, signals) that together enable intelligent workflows across the platform. This GPM role will be responsible for leading a growing team of PMs focused on enabling marketers, sales reps, customer success teams, and developers to work with complete, connected, and actionable customer data. These teams include: • Data Foundations (Objects, Metadata, APIs) - Core systems that define how customer data is structured, stored, and accessed across HubSpot., • Query & Data Access (SQL, Query Frameworks, Event Pipelines) - Systems that enable reliable, scalable querying and real-time data access for both internal teams and external developers., • Unstructured Data & Signals (Conversations, Events, Content) - Pipelines that transform raw interactions into usable signals for segmentation, reporting, and AI workflows., • Context & Data Agent Platform - Systems that unify enrichment, intent, and research signals into a single context layer that powers downstream agents and product experiences. The Data Platform & Context group is a critical part of HubSpot’s long-term strategy. As HubSpot evolves into an AI-first CRM, the ability to transform raw data into high-quality, reliable context becomes a key differentiator. This team is responsible for ensuring that every product, agent, and workflow across HubSpot is powered by accurate, complete, and continuously improving customer data. In this role, you will define how HubSpot: • builds a self-improving data and context layer, • enables AI agents to operate with high-quality signals, • creates a durable data moat through compounding customer interactions If you are excited about shaping the foundation of AI-powered CRM systems and leading teams that operate at the intersection of data, platform, and product experience, we want to talk to you. • Join a deeply product-led culture and shape one of HubSpot’s most strategic platform investments, • Define and drive the strategy and roadmap for HubSpot’s Data & Context platform, • Guide new product ideas from concept to launch across both platform and AI-driven experiences, • Partner closely with Engineering and UX to build scalable, intuitive, and developer-friendly systems, • Work across teams to ensure data and context power every product experience across HubSpot, • Use data to identify opportunities and drive high-impact platform and product improvements, • Influence executive-level strategy and shape HubSpot’s long-term AI and data direction, • Build and coach a high-performing team of Product Managers, • Foster a culture of ownership, clarity, and customer-centric thinking, • Create alignment across complex cross-functional teams, • Proven experience leading and growing product management teams at the GPM, Director, or equivalent level, • Deep experience building data platforms, infrastructure, or developer-facing products, • Strong understanding of data systems such as APIs, data models, metadata systems, query engines, and event-driven architectures, • Experience working with unstructured data, signals, and large-scale data pipelines, • Experience building or integrating AI-powered products and workflows, • Strong understanding of how data powers AI systems (training data, context building, inference, evaluation), • Familiarity with AI evaluation frameworks and improving model quality using real-world product signals, • Experience with growth initiatives, platform adoption, and usage-driven product ecosystems, • Strong communication and stakeholder alignment skills across product, engineering, and leadership, • Ability to balance platform investments with end-user product outcomes, • Passion for building products that combine technical depth with great user experience, • Proven ability to coach and develop product managers, • A collaborative mindset and commitment to building inclusive, high-performing teams Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $192,288 - $307,712 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Who We Are Intradiem is a technology company on a mission to reinvent customer service through automation. What We Do We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. How We Work We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Our Culture We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities. Our Values We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values: • Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives., • Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick)., • Growth Mindset - We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers. Your Role: • Lead business decision meetings as the subject matter expert (SME) and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer., • Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress., • Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment., • Configure and manage the solution to align with the customer's objectives and requirements identified during business delivery meetings., • Provide launch as well as ongoing support to the customer’s business team and other Intradiem champions, ensuring successful adoption by implementing Intradiem solutions and best practices., • Provide troubleshooting support to assist with tracking and measuring the initial adoption of Intradiem against customer defined goals and objectives to ensure successful implementation and usage., • Collaborate with internal cross-functional teams to develop and deliver high-quality services, maintaining strong working relationships to ensure customer satisfaction., • Identify, document and communicate best practices, key trends, and process improvements., • Conduct all business in accordance with Intradiem policies and procedures., • All other duties as assigned. Your Background: • Bachelor's degree or 5+ years of experience in project management, software implementation, or Workforce Management role., • Have 3+ years experience with business consulting and process improvement., • Experience interfacing with external customers, sales, consulting services and executive management., • Experience with SaaS software solutions., • Excellent Change Management skills, including the ability to influence, motivate and persuade., • Strong experience with Microsoft Excel, Word, and PowerPoint, • Strong ability to convey functional information to non-technical personnel at all levels; and good listening skills to translate requirements from non-technical customers into requirements for the Product Management team., • Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization., • Excellent written and oral communication skills, including presentation skills and ability to consult remotely and onsite., • Desire and ability to proactively research solutions and best practices., • Excellent reasoning and analytical skills., • Strong customer focus and service orientation., • Self-driven, with excellent time management skills., • Hands-on, individual contributor and collaborative team player, • Experience in the healthcare industry is preferred, • Experience with contact centers is preferred Work Authorization: Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding. Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud ___! More about our team and company: • Fleetio overview video: ___, • Our careers page: ___ Fleetio is a modern fleet operations platform used by thousands of organizations worldwide to manage vehicles, equipment, and drivers. Auto Integrate, acquired by Fleetio in 2025, is a leading global maintenance authorization network that supports fleets that outsource their service, maintenance, and repair needs. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader. We’re looking for a driven, customer-centric, results-oriented, and inventive Senior Product Manager to join our growing product org. As PM, you will play a key role in advancing our web application and shaping the future of fleet management. You’ll be empowered to shape product strategy, influence outcomes, and grow your career in a fast-paced, supportive environment. You must be located in Eastern Standard Time or Central Standard Timezone. You'll report to the Director of Product, and you’ll be accountable for the success of our Auto Integrate web app – used by the majority of the Fleet Management companies in North America. You’ll drive continuous discovery and delivery of the right solutions for our customers – across small businesses thru large multinational enterprises. If this sounds like a good fit for you, we’d love to hear from you. • Champion customer outcomes: Work closely with customers to deeply understand their goals, workflows, and challenges – ensuring seamless onboarding, setup/implementation, and ongoing satisfaction., • Drive product impact: Drive cross-functional collaboration with engineering, design, and go-to-market teams to deliver features that solve real customer problems, drive adoption, and reinforce our competitive edge., • Guide the Full Product Lifecycle: Discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization – ensuring roadmap milestones are met, • Ensure Successful Product Launches: Develop and execute go-to-market (GTM) strategies for product launches and updates, ensuring successful adoption., • Deliver onboarding success: Lead the onboarding process for new clients, coordinate internal resources, and track progress to ensure timely and effective implementation., • Be the voice of the customer: Gather, synthesise, and share customer insights to inform product decisions and prioritise improvements that drive adoption, engagement, and retention., • Communicate with Clarity and Purpose: Clearly articulate product vision, value, and progress to stakeholders, including team members, prospects, and customers, ensuring alignment and transparency., • Continuously Improve Product Operations: Continuously seek ways to improve our product development and delivery processes, ensuring we bring value to customers quickly and efficiently., • Foster a Culture of Collaboration and Learning: Help create a culture of experimentation, learning, and cross-functional teamwork – encouraging open feedback and shared ownership of results., • Define and measure success: Establish clear metrics for product performance, regularly analyse data, and share actionable insights to guide product roadmapping and continuous improvement., • Become a Subject Matter Expert: Demonstrate deep knowledge of our product suite, including its features, functionalities, and technical integrations (e.g. APIs, SAML, SSO, ETL etc.), as well as the fleet management industry and domain., • Innovate and differentiate: Identify new opportunities for product innovation and expansion, using market research and customer feedback to shape the roadmap and deliver unique value., • Understanding of database concepts and experience with SQL., • Familiarity with RESTful and SOAP services, JSON, XML, OAuth, and other web technologies., • 5+ years in product management or closely related roles, building and delivering web apps – preferably in modern B2B technology-driven SaaS environments., • BA/BS/MS in Computer Science, Business, Design, or related equivalent practical / field experience., • Passion for customer & business success, shortening time to value, and the craft of PM., • A committed desire to understand our users and rally around the problems we’re solving., • Effective at integrating feedback, facts, and needs into product recommendations, decisions, strategies, and launch execution across the product life-cycle., • Natural leadership skills – you influence and inspire others who love working with you., • A proven track record of strong cross-functional collaboration., • An entrepreneurial spirit – you are self-driven, accountable, and comfortable presenting to customers, prospects, partners, and stakeholders., • Egoless self-starter with great product sense, curiosity, attention to detail, and a growth mindset., • Talent for mediating across various needs, and finding creative solutions., • Strong analytical and problem-solving skills, basic familiarity with product analytics, and an ability to translate data into insights, • Champion our core values of intelligence, intensity, integrity, and ownership., • Experience in fleet / automotive / transportation software, vertical SaaS, or related space., • Experience in a range of segments and product life cycle stages., • Multiple health/dental coverage options (100% coverage for employee, 50% for family), • Vision insurance, • Incentive stock options, • 401(k) match of 4%, • PTO - 4 weeks (increases at year two!), • 12 company holidays + 2 floating holidays, • Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid), • FSA & HSA options, • Short and long term disability (short term 100% paid), • Community service funds, • Professional development funds, • Wellbeing fund - $150 quarterly, • Business expense stipend - $125 quarterly, • Mac laptop + new hire equipment stipend, • Fully stocked kitchen with tons of drinks & snacks (BHM only), • Remote working friendly since 2012 #LI-REMOTE Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

POS-14257 Sales Hub is how scaling businesses turn leads into revenue. We empower sales teams to prospect smarter, build stronger relationships, and close deals faster - all within HubSpot’s unified customer platform. We’re looking for a Staff Product Manager to lead net-new AI initiatives within Sales Hub, focused on helping our customers grow through agentic AI that not only assists but actually gets meaningful work done. This role is to go beyond incremental AI features and define how AI agents become trusted, revenue-driving teammates inside Sales Hub. • Set the vision for Agentic AI in Sales Hub: Define what great looks like when AI doesn’t just assist sellers, but proactively executes workflows that drive revenue growth., • Identify high-impact net-new opportunities: Spot whitespace where AI agents can unlock step-function improvements in rep productivity, deal velocity, and revenue outcomes., • Build 0→1 AI-native experiences: Lead cross-functional teams to design, build, and launch intelligent systems that act on behalf of users — from autonomous prospecting workflows to deal coaching agents., • Partner deeply across HubSpot: Collaborate with AI platform teams, data science, UX, engineering, and go-to-market to ship differentiated, scalable capabilities., • Shape responsible AI experiences: Balance automation with transparency, control, quality and trust so customers feel confident delegating meaningful work to AI., • A strategic product leader who thrives in ambiguity and loves building 0→1., • Deeply curious about AI, especially agentic systems and autonomous workflows., • Customer-obsessed and growth-oriented anchoring innovation in tangible business outcomes., • Comfortable operating at both the vision level and in the weeds of execution., • Experienced leading cross-functional teams to ship complex, high-impact products. As a member of the Product Management organization at HubSpot, you'll: • Immerse yourself in a product-led culture that prioritizes the customer experience and embraces impactful decision-making, • Shape and drive a forward-thinking product strategy, crafting solutions that empower SMBs through seamless, consumer-grade experiences., • Collaborate closely with UX and Engineering to deliver powerful yet simple products, always ensuring a focus on customer needs., • Be part of a culture that values growth, embraces challenges, and fosters a low-bureaucracy environment., • Contribute feedback to help us continuously improve and evolve, acknowledging that while we're not perfect, we're committed to building a better future for our team and customers. In this role, you'll get to: • Define and champion a long-term strategic vision and roadmap for a significant product area, influencing the overall direction and success of the product line and aligning it with company objectives., • Lead cross-functional alignment and drive strategic initiatives across multiple teams and departments, setting ambitious goals and fostering a deep understanding and motivation to achieve them, particularly with senior stakeholders., • Strategically guide complex, high-impact product initiatives from conception through successful launch and ongoing iteration, ensuring alignment with market needs and business goals., • Develop a deep understanding of customer needs and market trends through proactive engagement and research, leveraging insights to shape product strategy and drive innovation., • Utilize advanced data analysis and market intelligence to identify significant opportunities for customer experience improvement, formulate comprehensive strategic plans, and collaborate with executive stakeholders to deliver impactful solutions that drive substantial business growth. We are looking for people who have: • Proven ability to strategically launch and scale impactful products., • Expert in synthesizing multidisciplinary insights to identify opportunities and anticipate long-term challenges., • Exceptional at communicating a compelling product vision to executives and diverse audiences., • Extensive leadership experience in fostering partnerships and seamless execution with design and engineering teams., • Deep respect for diverse expertise, promoting collaboration and knowledge sharing across disciplines., • Relentlessly driven to understand complex customer needs and translate insights into innovative strategies., • Master communicator and negotiator, skilled in building consensus in complex organizational settings., • Strong commitment to mentoring leaders and cultivating a growth-oriented team culture., • Demonstrated ability to make strategic decisions, validate with experimentation, and iterate in ambiguity., • History of leading change and adapting strategies in innovative, dynamic environments., • Comprehensive understanding of market trends and technologies to maintain a competitive edge. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range:$216,200—$345,900 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

About the role: The Select Customer Success team partners closely with Samsara’s enterprise customers to understand their business and unique challenges, advise them on how to best leverage the platform to meet their goals, and, ultimately, guide them to continuously realize business value from our solutions and services. We are the trusted advisor to our enterprise customers, managing the customer lifecycle once onboarding is complete through adoption, advocacy, and renewal. As a manager in Select CS, you will manage a team of CSMs while also enhancing and scaling our success motion. This role requires a blend of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers. his is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C. An ideal candidate will be located in either Eastern or Central time-zones, and will have the ability to travel to the United States for necessary customer travel. You should apply if: • You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster., • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable., • You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team., • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment., • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: • Ensure ongoing success and value realization for Samsara’s enterprise customers., • Define and execute long-term strategies for the Select Customer Success team that support Samsara’s commitment to providing excellent service., • Find and grow the next generation of CSMs at Samsara., • Keep executives informed of progress and advocate for change when needed., • Lead from the front with a willingness to get your hands dirty., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices., • Hire, develop, and lead an inclusive, engaged, and high-performing team. Minimum requirements for the role: • 8+ years in Customer Success, account management, or consulting., • 3+ years in management positions, including recruiting and retaining top talent., • Experience with $1M+ ACV customers., • Experience with Enterprise SaaS., • Ability to travel within the United States for customer meetings and events (up to 25%)., • Experience in structured value delivery to achieve measurable business outcomes, utilizing a defined engagement methodology., • Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including Samsara’s C-suite., • Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance., • Solutions-focused with strong problem-solving skills and a bias for action., • Ability to think big while also executing with excellence., • Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment., • Diplomacy, tact, and poise under pressure when working through customer issues., • Demonstrated ability to foster an inclusive team environment that values diverse perspectives., • Bachelor's degree from a 4-year institution. An ideal candidate also has: • Led a team where each team member managed a portfolio of 8-20 accounts., • Experience using Gainsight., • Passion for going above and beyond the call of duty for their customers and team members., • Proven track record of partnering with account executives to develop and execute commercial expansion strategies., • Strong program management experience., • Strategic consulting experience.

Are you a client service leader within the property casualty insurance segment who enjoys leading people and establishing relationships? This could be an outstanding role for you! This Account Manager Leader role is based out of our beautiful, New York City office, located in the Financial District. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like: As an Account Manager Leader, you are responsible for leading talent development for the Account Manager population. Helping team members achieve their individual goals through leadership, role modeling, coaching, mentoring, training, and engagement. An example of your day-to-day may be: • 50% or more of your time leading local Account Manager population including training and development, identifying efforts to standardize work, ensuring activities are performed by the right group, and managing capacity across the team, • 30% or more of your time supporting a book of business/assigned that service general risk-based client accounts, • Up to 10% collaborating with regional and national Account Manager Leadership, • Collaborate with Account Manager Leaders/staff, Account Management team, and Client Service Delivery Leaders to establish clear roles, responsibilities, and performance expectations within the team., • Demonstrate the capacity model and Account Manager best practices to improve the efficiency of the Account Portfolio under your leadership; focus on continuous improvement and the operational efficiency of your team in support of the office-based teams; enable effective onboarding and handling of net new clients and the expansion of our relationships with existing clients., • Monitor clients' satisfaction, including both internal and external clients., • Monitor performance and suggests changes in Account Manager assignments and the composition of service teams as appropriate working closely with the Account Executive leader and CSDL., • Work with CSDL and Account Executive Leader on succession planning for key clients, and Account Manager recruiting and talent pipeline, • Collect meaningful multi-rater feedback for use in the performance management process; swiftly handles any instances of underperformance within the Account Specialist team and advocates for those Account Managers looking for Account Executive opportunities., • Work on region and national client service delivery initiatives to ensure efficiency and build standard processes., • Educate assigned Account Managers by leveraging training plans in client management, risk management, insurer interface, and Aon resources and processes. Ensures tools are understood and used., • Ensure Account Managers understand their career opportunities and encourage movement where possible., • 5+ years of Commercial Insurance experience, project management, and leadership., • Recent management experience with direct reports., • Strong desire to lead a team and work alongside local colleagues and regional/national leadership., • Has experience with, or a strong desire to cultivate colleague engagement with the team, including effective strategies to build team culture and collaboration., • Experience with recruiting and managing talent pipeline. Collecting meaningful feedback for use in the performance management process., • Valid Property and Casualty Insurance License is strongly preferred, • With no license, must obtain P&C license within 120 days of start date The target salary range for this position is$90,000 - $115,000(US Dollar) annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-HYBRID #LI-MM2 2576097

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we're accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world's most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI. Our Approach As part of the interview process, you'll be considered for opportunities across several teams within the GenAI Engineering organization, based on your interests, expertise, and business needs. Potential team placements include Allocation, Growth, Frontier Data, Trust & Safety, Pay, Operator, or Tasking Experience. Together, these teams power Scale's AI data operations - from building high-impact datasets that push the boundaries of LLM capabilities, to optimizing contributor onboarding and incentives, to safeguarding data integrity through advanced trust, safety, and security measures. They work at the intersection of ML, operations, and analytics to ensure we deliver the highest-quality data at scale. • Design, build, and maintain robust, scalable systems across the full stack, including front-end, back-end, and infrastructure layers, • Implement high-impact features using modern technologies such as TypeScript, React, Node.js, MongoDB, Elasticsearch, and Temporal, • Collaborate closely with internal operators (your users are your neighbors) to identify bottlenecks and ship fast, pragmatic solutions, • Own core systems critical to our contributor platform, with direct impact on Scale's GenAI data pipeline and business outcomes, • Architect and scale infrastructure capable of handling millions of tasks per week with high reliability and low latency, • Partner cross-functionally with ML teams, Forward Deployed Engineers, and Product to ensure data quality and operational excellence, • Contribute to a strong engineering culture while setting best practices for teammates through mentorship, code reviews, and process improvements, • 5+ years of software engineering experience, ideally in high-growth, product-focused environments, • Proven track record of shipping production systems at scale, • Drive reliability and performance across critical infrastructure systems, ensuring our platforms scale predictably and operate with high availability., • Strong technical depth in one or more areas: front-end frameworks, distributed systems, data infrastructure, or developer tooling, • Experience working across the stack, ideally with React, TypeScript, Node.js, Python, MongoDB, Elasticsearch, and/or Temporal, • Strong product sense and ability to translate ambiguous problems into technical solutions, • Comfortable working in a fast-paced, high-ownership environment with a bias toward execution About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Corporate Actuarial's Valuation team produces reserving and other financial metrics across IFRS, Solvency II, and US Statutory frameworks. The mission is to deliver timely, forward-looking, accurate, and actionable financial information for senior management, Finance, auditors, and regulators. The Director & Actuary is a newly created role reflecting Munich Re Life US's rapid expansion into the Longevity market. This leader will play a central role in shaping and scaling valuation and financial reporting for the Longevity, Annuities, and Group reinsurance portfolios across IFRS 17, Solvency II, and U.S. Statutory frameworks. This role manages a team, implements and executes actuarial assumptions and models, improves processes, and delivers reports for management and regulators. The Director also partners in onboarding new deals and provides technical guidance on valuation methods and controls. • Prepare quarterly and annual valuations and financial reports for Longevity, Annuities, and Group business across IFRS 17, Solvency II, and US Statutory standards, supporting forecasts and planning., • Analyze movements and key result drivers, offering clear executive commentary on period changes., • Deliver timely, accurate, audit-ready valuations with strong Finance system reconciliations., • Manage the maintenance and execution of longevity, annuity, and group valuation models for reporting., • Apply and valuation assumptions, ensuring regular review, documentation, impact analysis and approval per internal guidelines and actuarial standards., • Ensure all reporting complies with regulatory and actuarial standards., • Conduct projection exercises, sensitivities, and scenario analyses for Longevity, Annuities, and Group businesses to aid strategic planning and forecasting., • Collaborate with Corporate Actuarial, Finance, and business units on planning, capital initiatives, and in-force management actions such as risk transfers and treaty restructures., • Act as valuation liaison to Pricing, Business Development, Risk Management, and stakeholders for new or renewed treaties in Longevity and Group., • Ensure robust governance and controls for all valuation processes, maintaining thorough documentation and execution records for audits., • Serve as the main valuation contact for external auditors and regulators on Longevity, Annuities, and Group blocks., • Enhance valuation controls and analytical review to support transparency and risk management, focusing on reserve movements, assumption changes, and management judgment., • Lead, mentor, and develop a high-performing actuarial team., • Set objectives aligned with Corporate Actuarial priorities., • Foster strong cross-functional collaboration. Qualifications • FSA required, • 8+ years of relevant experience in actuarial valuation or financial reporting, • Demonstrated knowledge of IFRS, Solvency II, and US Statutory frameworks, • Understanding of Longevity structures and/or Annuities products is an advantage, • Familiarity with Group insurance products is an advantage, • Strong technical proficiency with actuarial modeling platforms (GGY AXIS or similar) and advanced Excel skills, • Excellent communication skills, with an ability to convey complex actuarial concepts and movements to non-technical stakeholders clearly and succinctly., • The ability to mentor developing actuaries and coordinate cross-functional initiatives. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long-Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 6% employer match, • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost, including a gym fitness reimbursement., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re US, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Munich Re Together, we engage with everything we have and are, to help humankind act braver and better. As the world's leading reinsurance company with more than 40,000 employees in over 50 locations around the globe, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into manageable risk, we enable fundamental change. We recognize Diversity, Inclusion, and Belonging as a key priority with a culture that welcomes different thoughts and opinions. We dare to think big and are continuously innovating on behalf of our clients. For New York City based employees, the base salary range anticipated for this position is $185,000 - $258,000, plus an opportunity for an annual company bonus based upon a percentage of eligible pay. The salary estimate displayed represents the typical salary range for candidates hired in this position. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Please note that only candidates who are selected for interview will be contacted directly. We thank all candidates for their interest. ___ Save job

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: We areseekinga skilled and passionate Scrum Master to support the development teams in applying agile practices effectively, with a focus on the Scrum framework. This role will foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. Position Responsibilities: Agile Coaching & Facilitation • Facilitate Scrum events and coach teams to self-organize and continuously improve., • Design and lead retrospectives tailored to team needs., • Conduct quarterly team health checks and maturity assessments., • Foster collaboration between Scrum Teams and stakeholders., • Mediate conflicts and support team dynamics to ensure a healthy team environment., • Identifyand remove impediments to team progress., • Leverage empirical data to drive continuous improvement., • Prepare and present sprint reports including velocity, capacity, andpredictabilitymetrics., • Collaborate with product teams on backlog management, coaching on prioritization best practices., • Assist in roadmap development and release forecasting using agile metrics., • Promote best practices in lean, iterative software delivery., • Build foundational product knowledge to provide targeted coaching and help bridge gaps between teams working on related features. Facilitates Quarterly Planning for team(s), • Practical experience with multiple agile frameworks andtheir effectiveapplication., • Strong facilitation and conflict resolution skills., • Experience teaching and mentoring on Scrum and agile principles., • Understanding of business strategy techniques like Lean Startup, MVP vs MMF / MMP, and Prioritization Matrices., • Experience with forecasting and release planning using agile metrics., • Knowledge of CI/CD and emergent architecture in iterative development., • Ability to build simple automations in Jira, and Slack to support Scrum practices. Familiarity with Github Actions is a plus., • Strong communicationskills grounded in commitment, courage, focus, openness, and respect. Qualifications: • Bachelor's Degree in business, information technology, or 3 years' work experience in related fieldrequired., • 3 years working in Scrum Master role or on a Scrum Team. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Client Service Director is accountable for leading a Client Service team that delivers high quality and efficient service to both the internal and external clients of one or more Branches. This role reports directly into the Area President with a dotted line into the Regional Client Service Leader to ensure service goals and objectives support the Branch strategy. The Client Service Director will have people management responsibility over one or more Branch’s Client Service Supervisors, Managers and Associates. This role has a direct impact on business outcomes such as client retention, client satisfaction, enhancing Gallagher's value to our clients and prospects, achieving operating/margin targets and creating a culture of performance and continuous improvement. The Client Service Director serves as ambassador to carrier partners; aligning client expectations and carrier deliverables to maximum effect. In addition to supporting divisional and regional projects, the position is accountable to take actions that ensure the region and broader enterprise maximize retention of client revenue in support of organic growth targets that provide appropriate shareholder value. How you'll make an impact Branch Success • Provides direct leadership to multiple client service teams, including managing and supervising assigned staff, establishing goals and evaluating results, • Coaches and mentors entire client service team, including Client Service Supervisors, • Has direct oversight and is responsible for branch compliance in collaboration with the Branch Operations leader, • In collaboration with branch leaders (Client Service Supervisor (CSS) and Branch Director of Operations (BDO)) supports workload balancing efforts through defined CSO benchmarks to ensure appropriate staffing levels, • In partnership with the branch leadership, develop work flows, planning and service models that are consistent and sufficient to support the renewal and onboarding process for clients, • Actively recruit, hire, mentor and train new team members, • Responsible for oversight of branch-level performance management process with performance reviews, goal setting and progress meetings, • Identify and support best practice opportunities that can be shared with the broader enterprise by fostering a culture of innovation, • Support M&A integration to bring new partners into alignment with current CSO practices as appropriate, • Through the use of defined metrics, provide direct oversight to ensure CSO practices are being adopted, implemented and adhered to, • Helps to achieve critical client retention goals by serving as an escalation/executive contact on Most Important Clients (MIC) as needed, • Resolve difficult, high profile client issues by conducting root-cause analysis, implementing appropriate corrective action plans, and applying lessons learned for future benefit, • Proactively communicate performance results to members of the Regional operations team and other key stakeholders, including Branch Managers, • Identify, facilitate, lead and/or participate in projects to continually improve operations, which includes projects and initiatives with a regional and divisional scope, • In collaboration with branch level client service leaders (Client Service Supervisor (CSS) and Branch Director of Operations (BDO)) supports workload balancing efforts through defined CSO benchmarks, • Partner with regional counterparts to drive best practices, • Champion divisional objectives within the region, • Leverage technology and automation to create capacity for expanded sales and improved service, • In partnership with HRBT leaders, champion and support benefits administration technology needs within the region, • Promote clear understanding of carrier partner processes, platforms and offerings, • Track and communicate meaningful measurement(s) of CSO, • Provide direct leadership to Client Service Supervisors and client service team members, • Manage, support and mentor local and regional client services leadership team, • Deliver timely, candid and tactful feedback and coaching, both positive and developmental, • Maintain confidential information, • Support the team by leading communication and adoption of resources and tools to deliver tier one service to our clients, • Champion partnership and teamwork between sales and service, • Model and support appropriate accountability for results in the organization, • Leverage communication best practices to ensure alignment and transparency within the region, • Clearly articulate the vision of the organization, and provide specific direction to ensure others’ success, • Consistently model the Gallagher Way; foster a culture of teamwork and growth throughout the organization, • Facilitate cross functional interactions across the organization to ensure win-win outcomes, • In partnership with other regional leaders, identify and cultivate top talent to support succession within the region, • Develop and maintain relationships with key vendor partners, including carriers, TPA’s and technology vendors, • In partnership with HR Leaders, ensure region compliance with required training, • Manage implementation of Client Annual Review (CAR) procedures for Most Important Clients and any at risk clients; coordinate and collaborate with Operations counterpart, • Participate in industry related educational and product information seminars and courses, • Report to region / branches on key client services activities and initiatives at both management and all Staff Meetings Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 3+ years supervisory experience. Appropriate licensing as required. Preferred: Demonstrates a breadth and depth of operational service delivery management expertise focused on service quality, people, process and technology. Prior experience designing and implementing. Significant experience leading and managing teams (preferably in a matrix environment) with an operational service delivery or shared services environment. Behaviors: Strong communicator at all levels Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Role : Sr. Program Manager (PMO) with Retail/Apparel Industry Experience Rate : Depends on Experience Remote Position Rate: Depends on Experience Duration: 6-9 Months Program Manager/PMO with Apparel/or Retail Experience – (Should be Program Manager, and not Project Manager) 10+ years of experience leading large, complex, cross-functional initiatives-this could be as a Technical Program Manager/PMO Lead and oversee multiple projects within the apparel and retail sector. Apply analytics-driven insights to optimize program outcomes. Collaborate with stakeholders to define project scope and objectives. Ensure seamless coordination among teams, vendors, and partners. Monitor timelines, budgets, and risks, ensuring efficient execution. Proven ability to drive multi-year, multi-team programs that require both customer and technical focus. Experience leading customer-facing software initiatives, balancing business objectives, customer impact, and engineering constraints. Experience with enterprise-scale software development lifecycles, including launch strategies, compliance, and operational scaling. Experience managing cross-org dependencies across multiple engineering, product, and business teams. Proficiency in setting up governance models, decision-making frameworks, and program health metrics. Ability to drive consistency in execution across different teams, priorities, and timelines. Proven track record of influencing at all levels, from engineers to C-suite executives. Experience handling multi-functional trade-offs, ensuring collaboration rather than friction. Strong understanding of engineering workflows and architectural trade-offs, even if not hands-on coding. Required Qualifications Proven experience as a Program Manager in Apparel/Retail. Strong data analytics skills with hands-on experience. Excellent leadership, communication, and stakeholder management abilities. Proficiency in relevant project management tools and methodologies. Someone who is extremely well spoken, excellent storytelling capabilities, understanding & experience with Data & Analytics transformations. Should be able to carry out healthy and constructive confrontation with team members, peers and Scrum Masters for the benefit of Product. Polished presentation skills and the ability to communicate effectively with internal teams and external clients. Must be a proactive self-starter, an "outside-the-box" thinker, and comfortable working independently in a fast-paced, agile environment. Need someone to understand the strategy and put together the story on how its progressing, accomplishments, new features and connecting the change management plan to the project plan and to the major milestones for the program overall. Strong understanding of retail environments and merchandising strategies. Proven relationship management and organizational skills. Experience working with licensed brands or high-level retail partnerships. Proficiency in Microsoft Office Suite, particularly Excel (pivot tables, v-lookups) and PowerPoint. Comfortable managing and interpreting complex datasets and dashboards. Excellent analytical and problem-solving skills with a strong attention to detail. Experience with data management processes, data ownership categorization, and onboarding processes is a plus. Experience with less structured teams, independent work, and fluctuating priorities If interested please send your resume to Thank you, Best Regards, Galvina Mukund Edgesys Consulting 411 Route 17-South, Suite #310 Hasbrouck Heights , NJ 07604 T : 201-727-1663 xt-12 C : 201-914-6628 F : 312-884-7945

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Before You Apply To ensure this opportunity is a fit, please watch our volunteer Pre-Orientation ___ for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application. Hours & Location * Location: Koch Center - 530 E 74th Street, New York, NY 10022 * Shifts available: Monday - Friday from 9AM - 12PM, 12PM - 3PM, 3PM - 6PM * No weekend or evening shifts are available. * Please indicate all shifts you are available for in your application. Volunteer Opportunity We are seeking reliable and committed volunteers available for a weekly 3-hour shift at the David H. Koch Center for Cancer Care. Volunteers at this location will support the front entrance, waiting room areas, and lobby spaces providing navigation support to patients and visitors. As a volunteer, you may: * Offer a warm welcome by greeting patients, families, and visitors when they arrive. * Help with wayfinding by walking visitors to their destinations or answering general questions. * Update patients on wait times and provide shuttle information. * Support patients and staff in the waiting areas by assisting with wheelchair retrieval, escorting patients to appointments, or simply checking in to see where help is needed. * Assist staff in organizing supplies or restocking resource areas. Who We're Looking For * Age 16+ * Able to commit to the same weekly 3-hour shift for at least 6 months. * If you are a former or current MSK patient, you must be out of active treatment for at least one year. * Friendly and comfortable engaging with patients, families, and staff. * Reliable and proactive. * Must be flexible and willing to support areas based on daily needs, as directed by the Volunteer Supervisor. Onboarding Process (average 4-6 weeks) * Virtual interview (based on scheduling needs and program fit) * 2-3 reference checks * Background check & drug screen (18+ only) * Medical clearance (flu and other immunizations required; at applicant's expense) *To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected. Please Note This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff. Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: We are seeking a Supervisor, Interventional Radiology to support operations at our main hospital campus. This is a unique opportunity to step into a high-impact leadership role within a nationally recognized Interventional Radiology program, contributing to innovative, complex procedures that directly support world-class cancer care. In this role, you'll have the opportunity to work alongside leading clinicians and play a key role in advancing cutting-edge, minimally invasive therapies within one of the top cancer centers in the country. Role Overview * Oversee day-to-day Interventional Radiology operations, ensuring safe, efficient, and high-quality patient care across a wide range of minimally invasive procedures * Manage staff scheduling, coverage, call, and time-off to support routine, urgent, and emergent procedural needs * Supervise, train, and support IR technologists, including onboarding, performance feedback, and ongoing development * Serve as a hands-on clinical resource by scrubbing and/or circulating during procedures as needed * Collaborate closely with physicians, nurses, and multidisciplinary teams to support complex interventional cases and optimize patient flow * Monitor workflow, room utilization, and case prioritization to ensure timely care for both inpatient and outpatient populations * Ensure compliance with quality, safety, radiation, and regulatory standards (ACR, FDA, Joint Commission, MSK policies) * Support equipment readiness, inventory, and procedural supplies to maintain seamless IR operations * Identify operational challenges and partner with leadership to implement process improvements and enhance efficiency Key Qualifications: * Associate's degree or completion of a 2-year AMA-approved Radiologic Technology program * 4-7 years of progressive radiologic technology experience, with strong Interventional Radiology/Angio experience * Active New York State license in Radiologic Technology and ARRT certification required * ARRT certification in CT preferred * Current American Heart Association (AHA) BLS certification required * Demonstrated experience supporting interventional procedures, including scrubbing and circulating * Prior leadership or supervisory experience preferred Core Skills: * Operational leadership in a high-acuity, procedural radiology environment * Strong clinical expertise in Interventional Radiology procedures and workflows * Ability to lead, coach, and develop technical staff while fostering a collaborative team environment * Effective communication and coordination across multidisciplinary teams in fast-paced settings * Strong focus on patient safety, quality, and regulatory compliance * Ability to problem-solve in real time and adapt to changing procedural demands * Sound clinical and operational judgment under pressure * Proficiency with radiology systems (RIS, PACS) and procedural workflows Additional Information * Location: Main Hospital Campus, 1275 York Avenue, New York, NY * Schedule: Variable shifts based on procedural needs; flexibility required * Reports to: Manager, Diagnostic Radiology Helpful Links * * Pay Range: $125,400.00 - $200,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Before You Apply To ensure this opportunity is a good fit, please watch our volunteer Pre-Orientation ___ for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application. Hours & Location * Location: 1275 York Avenue, New York, NY 10065 * Shifts available: Monday - Friday from 9 AM - 12 PM, 12 PM - 3 PM, 3 PM - 6 PM. * Please indicate all shifts you are available for in your application. Volunteer Opportunity As a Guest Service Volunteer, you will be the first point of contact for patients and visitors, providing a warm welcome and guiding them through the hospital with care and professionalism. Whether escorting guests to their destinations or assisting with tasks like wheelchair transport and flower deliveries, you'll play a vital role in creating a positive and supportive hospital experience. This role involves standing for extended periods at the main entrance and offering friendly assistance throughout the facility. As a volunteer, you may: * Provide a warm and friendly greeting to all visitors and patients entering the hospital, creating a positive first impression. * Accompany patients and visitors to specific areas, such as departments or waiting rooms, ensuring they reach their destinations with ease. * Answer general inquiries about the hospital's layout, services, and visitor policies. * Assist with transporting patients in wheelchairs if needed, ensuring comfort and safety during their visit. * Support the delivery of flowers to the Information Desk and bring them up to patient rooms. * Round the first floor and set up magazines for patients and visitors to read. Who We're Looking For * Age 16+ * Able to commit to a weekly 3-hour shift for at least 6 months * If you are a former or current MSK patient, you must be out of active treatment for at least one year * Friendly, reliable, and comfortable engaging with patients, families, and staff * Comfortable standing and walking around for extended periods of time * Tech savvy Onboarding Process (average 4-6 weeks) * Virtual interview (based on scheduling needs and program fit) * 2-3 reference checks * Background check & drug screen (18+ only) * Medical clearance (flu and other immunizations required; at applicant's expense) *To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending at any onboarding step for 30 days, your application may be rejected. Please Note This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff. Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Thank you for considering Progyny! The Progyny Care Advocate (PCA) plays a critical role in supporting members throughout their family-building and women's health journeys. In this role, you will leverage your customer service expertise and patient care experience to deliver a high-touch, concierge-level member experience across phone, email, and secure messaging channels. PCAs are responsible for onboarding new members to the Progyny benefit and guiding existing members through their personalized care journeys. This includes helping members understand and maximize their benefits across fertility, preconception, menopause, pregnancy, and postpartum care. This is a highly detail-oriented, administrative contact center role that requires exceptional organization, strong prioritization skills, and the ability to manage multiple member interactions in a fast-paced environment. Must be willing to work a 12:00 PM - 9:00 PM EST shift. What you'll do... * Own the member relationship by educating members about Progyny and their personalized benefits, empowering them to make informed decisions and optimize their care journey. * Onboard new members by capturing demographic information, confirming eligibility, and providing detailed benefit guidance using internal systems and resources. * Deliver concierge-level member support through phone, email, and secure messaging interactions. * Respond to member inquiries with empathy and accuracy, providing high-quality solutions to meet member needs. * Partner cross-functionally with internal teams to resolve complex inquiries, escalations, and member issues. * Serve as a liaison between members and fertility clinics, including assisting with appointment scheduling and care coordination. * Maintain accurate documentation and demonstrate strong attention to detail when managing member cases. * Participate in ongoing learning and development opportunities to deepen expertise and contribute to continuous improvement About you... * 2+ years of experience in a contact center environment, preferably within healthcare, insurance, or patient services. * Knowledge of the fertility and women's health landscape, including common procedures and patient care pathways, required. * Exceptional customer service and communication skills, with the ability to explain complex information clearly and concisely. * Strong interpersonal and conflict-resolution skills with a member-first mindset. * Ability to prioritize competing tasks and manage multiple workflows in a fast-paced environment. * Highly organized with strong attention to detail. * Comfortable working independently and exercising sound judgment. * Must be willing to work a 12:00 PM - 9:00 PM EST shift Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.00/hour- $40.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Memorial Sloan Kettering Cancer Center seeks International Care Navigator in New York, NY responsible for guiding international patients and caregivers through all phases of the care journey - from first inquiry to treatment and follow-up. Apply independent judgment, clinical acumen, and deep knowledge of hospital operations to streamline patient access, coordinate complex logistics, and ensure an exceptional patient experience in a highly matrixed healthcare environment. This role blends access-related functions (intake, triage, scheduling, onboarding - including review of medical records, laboratory values, pathology, and imaging to identify the most appropriate providers and services) with high-touch navigation (education, advocacy, and transition management), requiring both technical expertise and the ability to make sound, patient-centered judgments. Collaborate across clinical, financial, and administrative teams, as well as external partners, to reduce barriers, anticipate needs, and resolve challenges that arise during care. Monitor patient progress, proactively address obstacles, and escalate systemic issues to inform operational improvements. Maintain accurate documentation across systems, ensuring inputs are reliable, complete, and actionable for downstream reporting and trend analysis. Collaborate with managers to identify patterns in patient experience and access, contributing insights that inform operational decisions and continuous improvement. Bring a data-informed mindset to documentation, balancing high-quality patient communication with precision in capturing the details that support institutional reporting and system-level planning. Represent the International Center with professionalism, clarity, and compassion in all communications, building trust with patients, caregivers, physicians, and institutional stakeholders. Part-time telecommuting permitted. EEO/VETS/ADA. REQUIREMENTS: Bachelor's degree or foreign equivalent in Health Administration, Public Health, Healthcare Management, Business Administration, Statistics, or Economics and 2 years of experience in the offered role or a related role in healthcare or patient operations. Requires 2 years of experience in all of the following: international patient access, navigation, healthcare operations, or care coordination in a hospital or clinical setting; collecting and assessing clinical information (including medical records, laboratory values, pathology, and imaging) to support patient intake, triage, and provider matching; coordinating across multidisciplinary teams (e.g., physicians, administrators, finance, external partners) to streamline patient experience and improve access to care; communicating with patients, families, and stakeholders, including experience supporting international or culturally diverse populations; identifying barriers to care, analyzing patterns in patient experience, and implementing process improvements; applying strong organizational and prioritization skills to manage multiple concurrent cases and coordinate effectively across teams and systems; documentation and information management of patient information in EHRs or related healthcare systems with attention to detail, ensuring accuracy, timeliness, and data integrity to support downstream reporting and trend analysis; collaborating with managers and operations leaders to provide data inputs and insights that contribute to tracking trends, improving patient experience, and refining navigation workflows; applying independent judgment and problem-solving in time-sensitive or ambiguous situations; and experience with EHRs, case tracking systems, and digital communication platforms. SALARY: $69,400.00 - $107,600.00/year LOCATION: 160 East 53rd Street, New York, NY 10022 Pay Range: $69,400.00 - $107,600.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Before You Apply To ensure this opportunity is a good fit, please watch our volunteer Pre-Orientation ___ for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application. Locations * We are looking for Caring Canines teams for our New York & New Jersey sites: * NY: Manhattan, Westchester, Commack, & Nassau * NJ: Basking Ridge, Bergen - Montvale, & Monmouth - Middletown * Please indicate which locations you are applying for in your application. Volunteer Opportunity The mission of Caring Canines is to enhance the patient experience through the therapeutic benefits of a Visiting Therapy Animal Program. Our Caring Canine teams visit more than 9,000 patients each year, bringing comfort and cheer to patients, caregivers, and staff wherever they go! Volunteers in this role will provide canine visits to patients, caregivers, and staff throughout the facility in our New York and New Jersey locations. For more details on our program, please visit our ___. Who We're Looking For * Age 18+ * Have a registered therapy dog * Can commit to a weekly shift for a minimum of 6 months.Volunteers are expected to be reliable in attending their scheduled shifts. Caring Canine shifts are about 1.5 hours. * If you are a former or current MSK patient, you must be out of active treatment for at least one year * Reliable, excellent interpersonal skills, and compassionate * Friendly and comfortable engaging with patients, families, and staff Canine Qualifications In order to volunteer at MSK, all canines must be up to date on the following vaccinations: * Rabies * Distemper/Parvo * Bordetella * Leptospirosis * All canines must have a negative fecal test performed within the last 12 months * Canines cannot eat a raw diet * Canines must be bathed within 24-48 hours of visiting Onboarding Process (average 4-6 weeks) * If selected, complete an onsite evaluation with our Caring Canine Consultant. The selection process is based on the needs of the specific site and applicant qualifications. * 2-3 reference checks * Background check & drug screen * Medical clearance (flu and other immunizations required; at applicant's expense) * Handlers will be asked to provide medical and immunization records from their canine's veterinarian *To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected. Please Note This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff. Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Technical Customer Success Analyst- US Based (Hybrid) Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities The Tech Customer Success Analyst II ensures that Syneos Health technology products and services can be leveraged effectively and provide value to both internal and external end-users and customers. Responsibilities • Assist operational and business development teams in understanding and using Syneos technology solutions effectively within a specific business area. Provide basic guidance and support to ensure appropriate usage of the products. (e.g. clinical, commercial, etc.)., • Provide data and information to more senior customer success analysts and other teams to identify emerging customer (internal and external) needs and alignment of current solutions to those needs., • Develop relationships with internal technology product users and external customers, where appropriate, to facilitate product-driven value., • In collaboration with product teams, support training and onboarding of product users to streamline pathways to success and continually refine engagement approaches., • Manage communication with internal and external product users, ensuring a communication pathway to product teams and streamlining the addressing of issues and needs through feedback focused on improvement of products and solutions., • Review, organize, and provide customer feedback, information, and requirements in regard to product usage and provide it to product teams for continuous improvement., • Track Customer Success, ROI, and KPI initiatives related to supported products for both internal and external usage., • Bachelor's degree in business, Life Sciences, or Technology, or equivalent experience, • Experience in a technology-focused Customer Success role, preferably in the Life Sciences or a related field., • Self-starter who is proactive in their interactions and demonstrates excellent follow-through., • Excellent verbal and written communication skills to effectively interact with product users, • Experience with technology and/or the life sciences market strongly preferred., • Accountability and personal organization are essential Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary of Position • Lead and scale a centralized, enterprise shared services organization supporting all sales channels across Under 65 Consumer, Medicare and Group Business., • Oversight for optimizing the entire sales engine-processes, tech, data, and strategy-to boost revenue, efficiency, and scalability, managing analytics, forecasting, enablement, and tech (like Salesforce) while aligning sales with marketing and finance for business growth. Oversee CRM (i.e., Salesforce), sales analytics, and enablement tools., • Responsible for designing and operating the systems, processes, analytics, and enablement capabilities that power sales execution, broker effectiveness, and sustainable membership growth., • Act as the operational backbone of the Sales organization - ensuring sellers and brokers are enabled with the right tools, insights, incentives, and support to perform at their best, while delivering predictable growth through disciplined forecasting, data driven decision making, and strong CRM adoption. Balance strategic vision with operational rigor, partnering closely with Sales, Product, Marketing, Finance, and Technology to build scalable capabilities aligned to EmblemHealth's mission and regulatory environment Key Responsibilities: Sales Operations (Shared Services) • Lead a centralized sales operations function supporting Under 65 Consumer, Medicare and Group Business sales teams., • Establish standardized sales processes, operating rhythms, territory and quota management, and performance governance across channels., • Partner with Sales Leadership to translate growth strategies into executable operating plans., • Drive operational consistency while allowing for market specific and channel specific nuances. Create, grow, and lead the sales operations function to develop and execute systems and processes that enable flawless delivery of sales enablement programs in full, on time, at scale. Sales Enablement • Own enterprise sales enablement strategy, including onboarding, training, playbooks, content management, and readiness programs., • Ensure sellers and brokers are equipped with clear value propositions, compliant materials, and competitive positioning., • Partner with Product, Marketing, and Compliance to ensure enablement materials are current, accurate, and regulatory aligned. Measure and continuously improve enablement effectiveness and seller productivity. Broker Services & Support • Lead broker services as a core shared function, ensuring best in class broker experience., • Oversee broker onboarding, contracting, licensing coordination, training, support, and issue resolution., • Serve as a key partner to Broker Sales leadership to improve broker engagement, loyalty, and performance. Implement scalable broker service models that balance efficiency with high touch support where needed. Commission Administration & Incentive Management • Own end to end commission design, calculation, payment, and dispute resolution for sales and broker channels., • Partner with Finance, Legal, and Compliance to ensure accurate, timely, and compliant commission payments., • Drive transparency and trust in incentive plans through clear communication and reporting. Continuously evaluate compensation effectiveness to align incentives with growth and retention goals. Growth Analytics, Forecasting & Insights • Lead commercial analytics, forecasting, and performance reporting across Consumer and Group businesses., • Develop robust pipeline, membership, revenue, and retention forecasts with high levels of accuracy, in partnership with P&L, Sales and Finance teams., • Deliver actionable insights to Sales and Executive Leadership on growth drivers, risks, and opportunities., • Establish KPI frameworks and dashboards to monitor performance at all levels of the organization. Use data to inform territory design, capacity planning, and investment decisions, in partnership with Sales leaders. CRM & Sales Technology Adoption • Own CRM strategy and user adoption (e.g., Salesforce or equivalent) across all sales and broker teams., • Partner with IT and Digital teams to optimize CRM configuration, integrations, and data quality., • Drive disciplined CRM usage through training, governance, and leadership alignment., • Ensure CRM serves as the single source of truth for pipeline, forecasting, and performance reporting. Evaluate and deploy additional sales technologies to improve efficiency and effectiveness. Leadership & Cross Functional Partnership • Build, mentor, and lead a high performing GTM Operations organization., • Serve as a trusted advisor to Sales, Product, Marketing, Finance, and Technology leaders., • Champion a culture of accountability, adaptability and customer centricity., • Represent GTM Operations in executive forums and strategic planning processes., • Work with COO to optimize systems and infrastructure including internal/external portals, platforms, etc. Principal Accountabilities • Strategic Thinking. Adapts to changes in the marketplace. Identifies short and long-term functional goals and strategies. Leads change efforts in redefining how to serve customers., • Organizational Development. Implements organization structure and communicates roles/accountabilities. Identifies, develops, and engages functional talent. Identifies workforce gaps and develops talent to fill gaps. Identifies key talent/high potentials and informs Senior Leaders. Recognizes and celebrates success., • Transparent Communication. Communicate business strategy with functional leaders to facilitate change across the enterprise; ensure that employees understand how what they do links to strategy. Frequently cascades information up and down the organization. Models transparency with dashboard/metrics. Clearly and effectively communicates., • Lives the Values. Makes decisions that support the values. Demonstrates the values in daily activities. Holds Directors accountable for living the values. Places Company and team above self., • Continuous Improvement. Sets stretch goals that improve performance. Takes measured risks and develops contingency plans, when needed. Develops new ways of accomplishing work that supports innovation efforts. Proactively works to improve processes. Promotes and rewards efforts to make the enterprise-wide work environment open to new ideas and thinking. Continuously enhances and improves own contribution. Qualifications Education, Training, Licenses, Certifications • Bachelor's degree required; MBA or advanced degree preferred. Relevant Work Experience, Knowledge, Skills, and Abilities • 15+ years of progressive experience in sales operations, go to market operations, or commercial operations, preferably in healthcare, insurance, or regulated industries., • 7+ years of senior leadership experience building and managing multi-disciplinary teams., • Strong leadership, strategic thinking, and project management skills., • Outstanding communication skills (verbal, written, presentation, interpersonal) with all audiences; and the ability to effectively communicate with persuasion, clarity, integrity, and openness to large and small audiences., • Deep expertise in sales operations, sales enablement, broker management, commissions, and CRM platforms., • Experience driving large scale CRM adoption and sales process transformation., • Detail orientation with ability to maintain a "big picture" view; strong organization and prioritization skills. (R), • Strong analytical background with demonstrated success in forecasting, growth analytics, and performance management., • Proven ability to operate as a shared services leader supporting multiple sales organizations., • Exceptional stakeholder management and executive communication skills; ability to effectively collaborate and communicate across departments Additional Information, • Requisition ID: 1000003088, • Hiring Range: $250K to $325K

Summary of Position • Drive the transformation process for one of three business segments: Commercial (fully insured large group, individual exchange, small-group, self-funded, and ancillary product lines), Medicare, or State Sponsored Programs (Medicaid, HARP and CHP). Define and execute the product vision, strategy, and multi-year roadmaps to maximize value and ensure alignment with business strategy. Responsible for estimating/projecting ROI for specific projects., • Collaborate with Dir., Reporting & Insights - Product Transformation and the business to identify and measure ROI for projects, to determine the future course of transformation projects based on those defined metrics, and to prepare information for senior management as actionable recommendations., • Responsible for identifying cross-functional friction points, leading special initiatives and delivering clarity and momentum for the highest priority business needs. Serve as 'bridge' between Finance/Actuarial and the department(s)., • Lead initiatives that improve growth, retention, member experience and operational performance., • Partner closely with cross-functional leaders to identify opportunities, structure solutions and enable scalable growth. Work across lines of business and supporting functions to drive short-cycle and high-impact outcomes. Principal Accountabilities • Drive strategy development and transformation execution for applicable lines of business; collaborate with the department(s) to implement and execute strategies; ensure they deliver the value/ROI estimated., • Lead special projects tied to growth, retention, sales performance, GTM strategy and enterprise enablement., • Develop and execute transformation strategies, manage cross-functional teams, and ensure that product initiatives align with broader organizational objectives for sustainable growth and a stronger market position., • Create structured discovery processes to diagnose friction in go-to-market execution, account management and client onboarding., • Represent the growth organization in enterprise-wide initiatives (i.e. member experience, sales reporting)., • Conduct structured discovery to identify root causes of breakdowns in processes, communication or coordination., • Develop project charters, business cases and implement roadmaps for strategic priorities., • Facilitate alignment across departments on goals, milestones and accountability. Provide oversight for designing and rolling out new operating models, workflows, and agile practices to improve efficiency and speed of delivery across product teams., • Monitor results and status of all project deliverables; recommend/implement changes and develop resolution plans in the event the results do not match desired outcomes., • Build frameworks and internal tools to accelerate decision making and knowledge sharing alongside other transformation pod members, • Collaborate with reporting & insights area to turn data into strategy, segmentation, conversion, churn, broker ROI, sales performance. Collaborate with Actuarial and Finance to determine level of success for projects., • Build strong relationships with senior leaders, technology partners, and other departments to secure buy-in and maintain alignment on objectives. Ensure that level / type of accountability is properly defined for each stakeholder., • Provide oversight and guidance of the entire product lifecycle, from ideation to discontinuation, and making data-driven decisions on investments and prioritization., • Build business cases, implementation plans, governance frameworks for priority initiatives., • Partner cross-functionally to scale improved workflows, incentives, tools across the commercial team., • Represent the growth function in enterprise-wide programs involving member experience, eligibility operations, systems upgrades or vendor transitions., • Act as the strategic conduit between embedded business-line stakeholders and transformation analytics functions. Qualifications Education, Training, Licenses, Certifications • Bachelor's degree in business, Finance, HealthCare Administration, or related field., • Master's degree (MBA) preferred., • Project Management certification preferred. Relevant Work Experience, Knowledge, Skills, and Abilities • 10 - 12+ years of progressive experience in product management, program management, or a related field, preferably in a health care environment., • Experience working in dynamic, entrepreneurial, ambiguous settings - proven systems-based, analytical thinker with demonstrated success designing, developing and implementing new structures/systems to reduce ambiguity., • Deep understanding of group insurance dynamics, self-funded market, ASO contracts, distribution channels and benefit design, Medicare/Medicaid products, bid-process, sales/marketing strategy., • Familiarity with broker/GA distribution and employer group onboarding., • Proven track record of successfully overseeing multiple large (company/divisional) projects., • Strong organizational skills; ability to prioritize and successfully manage multiple priorities/deadlines., • Ability to manage in a matrix environment, without direct management control, by influencing and persuading., • Experience managing people and processes; strong collaboration and influencing skills., • Proven ability to build and maintain strong relationships with key stakeholders to ensure engagement and successful delivery of change., • Healthcare or Product Experience across range of products and segments., • Experience with/knowledge of: Finance, Actuarial, or Underwriting., • Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience., • Proficient with MS Office (Word, Excel, Access, Powerpoint, Outlook, Teams, SharePoint, etc.)., • Competence/knowledge of reporting tools / programming languages (SAS, R, Python)., • Reporting Tooling (Power BI, Tableau). Additional Information, • Requisition ID: 1000002747, • Hiring Range: $135,000-$253,800

Thank you for considering Progyny! We're seeking a strategic, execution-driven Senior Client Solutions Manager to lead post-launch client initiatives. This role is pivotal in ensuring seamless benefit change related implementations and client day-to-day operational excellence. You will work in close partnership with the client's Progyny Client Success Manager, internal stakeholders, and external partners to drive outcomes and elevate the client experience. What you'll do... * Client Operational Ownership & Strategic Partnership * Serve as the primary post-launch lead for clients, ensuring continuity and alignment across client onboarding, client success, revenue cycle management and member services. * Demonstrate thought leadership and initiative by driving best practices, influencing client benefit change implementation strategy, and proactively solving complex challenges. * Guide benefit change implementations and strategic initiatives from kickoff through completion. * Build trust with client stakeholders through consultative guidance and transparent communication. Champion client needs internally, advocate for continuous improvement, and foster long-term partnerships that drive client satisfaction and retention * Project & Stakeholder Management * Lead cross-functional projects involving product, engineering, revenue cycle management, and member service teams. * Proactively identify risks, document in Progyny's tools and systems, and communicate mitigation plans to leadership. * Manage timelines for eligibility file delivery and issue resolution, client-driven initiatives and benefit setup audits. * Operational Excellence & Process Optimization * Develop deep expertise in Progyny's benefit products, implementation workflows, and operational guardrails. * Recommend scalable solutions based on client feedback and internal learnings. * Communication & Reporting * Maintain real-time reporting on client status, risks, and escalations. * Facilitate internal and external meetings, ensuring clarity of roles, deliverables, and next steps. * Support documentation and knowledge sharing across the client onboarding, solutions, and success teams. About you... * 5+ years in client-facing implementation or client success roles, preferably in healthcare or employee benefits * Proven success managing complex, multi-stakeholder projects with minimal oversight. * Exceptional written and verbal communication skills; able to tailor messaging to diverse audiences. * Strong consultative mindset with a passion for solving problems and driving outcomes. * Experience with tools like Salesforce, JIRA, and Microsoft 365; familiarity with eligibility files and carrier/vendor integrations is a plus. * Bachelor's degree or equivalent work experience required; PMP or similar certification preferred. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $115,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Before You Apply To ensure this opportunity is a good fit, please watch our volunteer Pre-Orientation ___ for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application. Hours & Location * Location: Bergen Outpatient Facility - 225 Summit Avenue, Montvale NJ 07645 * Shifts available: Monday - Friday from 9 AM - 12 PM, 12 PM - 3 PM, 3 PM - 6 PM, & 4 PM - 7 PM * Note: Weekend shifts are not available * Please indicate all shifts you are available for when applying Volunteer Opportunity We're seeking compassionate individuals who are excited to make a meaningful impact in a patient-focused environment at our Bergen outpatient facility in Montvale, New Jersey. Ideal candidates will help create a welcoming and supportive atmosphere ensuring that everyone who walks through our doors feels cared for and valued. As a volunteer, you may: * Warmly welcome patients and caregivers upon arrival, setting a positive tone for their experience. * Guide and support wayfinding by escorting visitors to their destinations or answering general inquiries. * Foster comfort and connection by engaging in friendly conversation or offering reading materials. * Assist with non-clinical items such as organizing supplies, restocking stations or offering warm blankets. * Enhance the patient experience by supporting programs, special events and assisting patients navigate tools like MSK MyChart. Who We're Looking For * Age 16+ * Available to commit to one 3-hour shift per week for a minimum of 6 months. * If you're a former or current MSK patient, you must be at least one year out of active treatment. * Friendly, dependable, and comfortable interacting with patients, families and staff in a respectful and compassionate way. Onboarding Process (average 4-6 weeks) * Virtual interview (based on scheduling needs and program fit) * 2-3 reference checks * Background check & drug screen (18+ only) * Medical clearance (flu and other immunizations required; at applicant's expense) *To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected. Please Note This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff. Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Job Summary: Eisai is seeking an experienced Workday HRIS Manager to lead the configuration, optimization, and ongoing support of our Workday HCM platform. This role serves as a Workday subject matter expert, ensuring system integrity, driving process improvements, and fostering strong collaboration across HR, IT, Payroll, and business stakeholders. In addition, the prospective candidate must have robust security administration experience and reportwriting capabilities to effectively manage permissions, maintain data governance, and deliver meaningful insights to the organization. Responsibilities: What You'll Do Workday System Leadership & Support • Lead configuration and support of Workday HCM, including requirements gathering, solution design, testing, security, reporting, and troubleshooting., • Serve as Subject Matter Expert across key Workday modules: HCM, Recruiting, Onboarding, Time Tracking, Absence, Advanced Compensation, Benefits, and Payroll and Time Management., • Manage upgrades, release testing, enhancements, and other HR projects and ancillary systems., • Ensure integrity of HR processes, data accuracy, and system security., • Partner with HR, IT, vendors, and senior leaders to understand needs and deliver scalable solutions., • Offer coaching, feedback, and technical guidance to indirect and crossfunctional team members to support successful Workday delivery and collaboration., • Partner with vendors to ensure timely delivery and issue resolution., • Ensure adherence to internal policies for documentation and contract oversight. Qualifications: What You Bring • Bachelor's degree in HR, IT, Business, or related field., • 5+ years of Workday HCM experience, with strong functional configuration expertise across multiple modules., • Advanced Workday reporting skills (PRISM, BIRT, advanced reports)., • Excellent understanding of HR processes and Workday security and business process configuration., • Strong communication skills; ability to influence crossfunctionally., • Experience mentoring or supporting HRIS team members., • Communication & Influence - Effective cross-functional communication; strong meeting and stakeholder engagement skills., • Critical Thinking & Agility - Data-driven decision making; ability to adapt to changing business needs., • HR System Expertise - Deep understanding of HR technologies and translating requirements into solutions., • Vendor Management - Manages vendor deliverables, escalations, and compliance., • Challenge - Encourages new ideas, addresses root causes, and champions innovation., • Collaborate - Builds strong partnerships; encourages diverse perspectives., • Make It Happen - Drives accountability and execution; exercises sound judgment., • Be Relentless - Remains calm under pressure; helps teams rebound quickly. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, HR Citizenship, HR Technologies & Systems Expertise, Mentoring/ People Development, Vendor Management Eisai Salary Transparency Language: The annual base salary range for the Workday HRIS Manager is from :$104,600-$137,200 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As the Site Manager for the Healthy Brain Network (HBN), you will drive the operational efficiency and administrative duties of the research site. You will oversee all daily activities and operations, including capacity management, optimized scheduling and flow of participants, facility performance, participant safety, onboarding coordination, and coordination of resources. You will oversee office operations, ensure maintenance and upkeep of all equipment, and liaise with clinical and research leadership to implement interdisciplinary aims following HBN and Child Mind Institute standards. You will supervise all support staff and the delegation of work tasks throughout the department to ensure proper and prompt completion, ensuring the site is well coordinated and highly productive. Reporting to the Clinical Director of Research and Assessment, HBN, this is a full-time, exempt and onsite role in our Harlem, NY office. You Will: • Site Operations & Maintenance - Oversee day-to-day functioning of Harlem and Staten Island offices, including space and resource assignments, inventory management, and HR/Facilities/IT coordination to ensure smooth site operations., • Operational Leadership & Execution: translate research and clinical direction into daily site operations, evaluate business procedures, and implement process improvements, • Participant Engagement & Service Excellence - Support participant recruitment, wait time management, informed consent processes, scheduling, engagement and satisfaction, and compliance with study protocols., • Cross-Functional Communication - Facilitate effective communication across teams and external stakeholders., • Data & Reporting - oversee CRM tools (e.g. Ripple), maintain SOPs, produce reports on site function and study KPIs, and maintain study dashboards, • Perform additional job-related duties as assigned. You Have: • Bachelor's degree or equivalent., • 3+ years' experience managing operations in a healthcare or clinical setting., • Experience in Microsoft Office and project management software (e.g. Monday.com)., • Knowledge of Electronic Health Records. #LI-hybrid Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our ___. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws. In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL). Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at ___ This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

Summary of Position • Responsible for the safe, timely transportation of supplies, marketing equipment, and materials to the appropriate destinations., • Responsible for the daily operation, maintenance, and organization of EmblemHealth's Community Outreach Vehicles (COVs), cargo vans, and RVs at assigned marketing locations., • Provide technical, administrative, and logistical support in executing community events for Marketplace Sales to facilitate the selling and engagement functions., • Assist with the management of company sales events, sponsorships, and community activations. Ensure the sales department staff have a professional and functional environment to engage with community members and support enrollment efforts. Principal Accountabilities Sales Operations Enablement: • Scout and secure approved parking/event locations within the assigned catchment area., • Identify safe and legal space to set up displays and working area., • Perform daily setup, breakdown, and transport of marketing equipment (tents, tables, banners, marketing material, supplies, A-Frames, etc.)., • Support Sales Reps with administrative tasks (distribute flyers and other materials, assist with lead collection)., • Engage with members of the public to generate or discern interest in speaking with our reps about health insurance., • Maintain an efficient, organized, and clean vehicle (interior & exterior)., • Conduct daily vehicle inspections (complete daily inspection checklist): check and replace or replenish fluids as needed (gas, oil, transmission, windshield wiper, brake fluids, etc.)., • Perform minor maintenance tasks: check tires, wiper blades, etc., and take necessary actions to ensure safety., • Communicate/escalate if more advanced or complex maintenance is required., • Pick up vehicle from assigned parking location and drive to assigned field location., • Lift, pack, and transport marketing equipment, materials, and supplies to field representatives., • Comply with DOT and local traffic regulations., • At the end of shift, pack up vehicle and return it back to assigned parking location., • Conduct supply inventory checks and order replenishments as necessary., • Safeguard confidential documents and deliver them securely to appropriate staff within 24 hours., • Assist in onboarding/training new drivers., • Perform other related duties/tasks as directed, assigned, or required. Qualifications Education, Training, Licenses, Certifications • Bachelor's Degree: experience considered in lieu of degree, • Unrestricted NYS driver's License; a valid driver's license with less than 3 moving violations within the past three years. Relevant Work Experience, Knowledge, Skills, and Abilities • 2 - 3+ years of relevant, professional work experience required, • Extensive experience driving in various NY neighborhoods required, • Additional experience/specialized training may be considered in lieu of degree requirement., • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) required, • Ability to perform minor vehicular maintenance tasks (e.g., checking and replacing wiper fluid, checking oil/fuel levels, checking tires, etc.) required., • Ability to lift and transport materials and equipment weighing up to 100 lbs required., • Strong communication skills (verbal, written, interpersonal) with all types/levels of audiences required., • Strong organizational skills; ability to manage and maintain inventories required., • Prioritizing and problem-solving skills; ability to effectively manage logistical tasks required., • Must be willing and able to work "off hours" such as evenings, weekends, holidays, etc. as needed required. Additional Information, • Requisition ID: 1000002760_05, • Hiring Range: $48,600-$60,000

Do you have Hospice Heart? If your answer is yes, then you may just be the Volunteer Services Manager we are looking for! Directs the provision of hospice volunteer support services in accordance with federal guidelines, in alignment with the specific needs of the organization and organizational mission. Provides administrative supervision, support, and accountability to the team of Volunteer Coordinators and Volunteer Assistant; while overseeing recruitment, retention, training, and creative program development. Integrates with the hospice management team to promote the organization's mission and growth. Provides leadership in the field of hospice volunteer administration through active involvement in local and national organizations. * • Lead and manage the Volunteer Services department, including Volunteer Coordinators and support staff; provide supervision, coaching, performance evaluation, and corrective action as needed., • Oversee volunteer recruitment, onboarding, training, and retention, ensuring a strong, engaged, and missiondriven volunteer workforce., • Ensure compliance with hospice regulations and organizational standards, including CMS volunteer requirements, documentation, and mandatory education., • Develop, evaluate, and enhance volunteer programs, incorporating creative engagement strategies and technology where appropriate., • Manage departmental operations and administration, including budgeting, reporting, productivity monitoring, and annual planning., • Collaborate crossfunctionally with hospice leadership, clinical teams, and corporate services (HR, Compliance, Finance, Marketing, IS)., • Participate in quality improvement and compliance initiatives (QAPI) to support service excellence., • Represent the organization in the field of hospice volunteer administration, including participation in local and national professional activities., • Bachelor's degree (Master's degree preferred.), • Minimum of two years' experience working in a supervisory or management role, • Minimum two years of experience working with volunteer support programs., • Hospice or palliative care experience preferred.

Preferred locations: Flower Mound, TX or Pittston, PA 30% of traveling required General Business Manager, PPO Profits What we're looking for in an industry-leading candidate: • Proven Leadership: Ability to lead cross-functional teams and drive a culture of accountability and results., • Financial Acumen: Experience with full P&L ownership, revenue growth, and margin optimization., • Strategic & Operational Expertise: Skilled in developing growth strategies, improving processes, and enhancing operational efficiency., • Customer-Focused: Committed to delivering excellent customer experience, retention, and issue resolution., • Industry Knowledge & Influence: Familiarity with PPOs, healthcare, or insurance operations and able to represent the organization externally. Why This Role Matters: The General Business Manager will lead and grow our PPO profits business operations. • Drives Financial Performance: Ensures full P&L ownership, maximizing revenue, margins, and overall profitability across PPO and business operations., • Leads Strategic Growth: Develops and executes sales, marketing, and operational strategies that expand market share and strengthen competitive positioning., • Enhances Customer and Operational Excellence: Oversees service delivery, process improvements, and customer experience initiatives, directly impacting retention, satisfaction, and long-term business sustainability. Role Summary: The General Business Manager is responsible for overall business performance, including full P&L responsibility and overseeing sales, marketing, operations, and customer experience across four core business lines: • PPO Fee Negotiations, • Revenue Cycle Management (RCM), • In-Office Membership Plans The General Business Manager also manages associate development and performance, oversees budgeting and financial forecasting, and leads customer retention and issue resolution efforts while representing the organization within the industry and supporting continued business growth. The GM will report to the President, Clarion Solutions and serve as a key member of our leadership team. Key Responsibilities: • Financial Leadership: Own revenue, margin, and EBITDA across all business lines; develop annual operating plans and growth targets; manage pricing, costs, and margin expansion., • Sales & Marketing: Drive scalable sales strategies across direct and partner channels; optimize lead generation and conversion; strengthen marketing positioning and messaging., • Operational Excellence: Oversee service delivery teams including RCM, Medical Billing, PPO Negotiations, and Membership Plans; implement process improvements and automation initiatives., • Customer Experience: Serve as executive escalation point for key customer matters; lead retention and NPS improvement strategies; ensure exceptional onboarding and service delivery., • Leadership & Staff Development: Recruit, train, and manage high-performing teams; define goals, monitor performance, and foster a culture of accountability and results., • Industry Presence: Represent the company at conferences, webinars, and industry events; produce thought leadership content and maintain a professional presence in the PPO and healthcare space. Qualifications • 10+ years of progressive leadership experience, including top business or sales leadership roles (General Manager), ideally in dental organizations., • Demonstrated success at leveraging influence to deliver effective strategic business and sales outcomes and continuous improvement initiatives., • Bachelor's degree in business management or related field preferred., • Prior P&L ownership and experience leading multi-service or multi-business lines, • Strong preference for dental industry experience (DSO, consulting, revenue cycle, practice management, or dental technology)., • Track record of scaling revenue and improving margins., • Ability to travel to company events, co-travel nationally with sales/field service representatives, etc. Compensation & Benefits: A competitive compensation package-including base salary and annual performance bonus-will be tailored to the candidate's experience and market benchmarks. Comprehensive benefits (health, dental, vision, 401(k), etc.) are provided. Who We Are: Clarion Solutions elevates dental practices - from launch to sale, top line to bottom line, people to processes - with a full suite of operational, financial, and team solutions. The support you need, all from a trusted partner. Your practice, easier. Clarion Solutions is part of 1930 Ventures/Benco Dental, the largest family owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes more than 40,000 customers and over 1,700 associates in the 48 contiguous states. In 2025, we posted revenues of $1B.

Job Locations US-CO-ENGLEWOOD | US-NY-NEW YORK ID 2026-186183 Line of Business Amerita Position Type Full-Time Pay Min USD $90,000.00/Yr. Pay Max USD $120,000.00/Yr. Amerita The Sales Field Training & Performance Lead is responsible for elevating sales effectiveness across Amerita's national markets through hands-on field coaching, structured development programs, and performance-based training initiatives. This role drives execution of Amerita's sales model by reinforcing skill development, identifying performance gaps, and translating field insights into scalable training strategies that improve referral growth and market penetration. This position requires a strong field presence and close partnership with Sales Leadership to ensure consistent execution, accountability, and continuous improvement across the sales organization. Schedule: Mon-Fri Remote We Offer: • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts, • Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance, • 401(k) Retirement Plan, • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability, • Employee Discounts, • Tuition Reimbursement, • Spends approximately three days per week in the field conducting ride-alongs, live coaching, workflow observation, and skill reinforcement, • Partners with Sales Directors to identify underperforming representatives and priority markets requiring targeted support, • Delivers structured performance improvement plans aligned with Amerita's sales methodology, • Provides real-time feedback and actionable coaching to improve territory management, referral development, and closing effectiveness, • Develops and facilitate onboarding, advanced sales skills, and continuous education programs, • Translates field observations into updated training content, tools, and best-practice playbooks, • Standardizes training processes to ensure consistent messaging, compliance alignment, and execution across markets, • Supports rollout of new initiatives, products, and strategic sales campaigns, • Analyzes sales metrics and market performance trends to identify skill gaps and development priorities, • Monitors impact of coaching interventions and training programs on referral growth and revenue performance, • Provides structured feedback to Sales Leadership on field trends, barriers, and capability development needs, • Contributes to continuous enhancement of Amerita's sales training framework, • Partners with Sales Directors, Regional Leadership, Marketing, and Operations to align training with strategic objectives, • Supports change management efforts related to new tools, systems, and workflows, • Serves as a subject matter expert on sales execution best practices, • Bachelor's degree in Business, Healthcare Administration, or related field (preferred)., • 5+ years of healthcare or specialty pharmacy sales experience., • Proven track record of sales success and field leadership influence., • The Sales Field Training & Performance Lead maintains a strong field presence to reinforce training application and support performance improvement across markets., • Approximately 60% of time spent in market, including three days per week conducting ride-alongs and live coaching., • National travel required with regular overnight stays based on market needs and performance priorities., • Ride-alongs, live coaching, workflow observation, skill reinforcement, and in-market training sessions designed to accelerate competency and drive measurable performance improvement., • Demonstrated experience in training, coaching, or sales enablement., • Strong analytical skills with the ability to translate data into actionable development plans., • Ability to travel nationally and maintain consistent field presence., • Percentage of travel required will be 25-75% Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit . Follow us on Facebook, LinkedIn, and X. USD $90,000.00 - $120,000.00 / Year

Job DescriptionDescription: Job Overview: The key function of the Assistant Club Manager will be to help the Club Manager run the day to day operations of the club. The Assistant Club Manager will be an active participant of the team and will play a key part in creating a great place to work – and workout – for all Members, Guests, and team mates throughout the entire club. Responsibilities: • This is a varied role, involved with everything from member experience to team development, you will support the Club Manager in the following:, • Drive sales through successful tour execution and lead generation activity, • Execute all initiatives that support the delivery of the Blink member experience, • Manage the staff on day to day performance, • Assist in driving Personal Training revenue, • Interview, hire, train and develop new staff members, • The Assistant Club Manager will be directly responsible for:, • Conduct weekly inventory, including retail, beverage, marketing collateral and maintenance supplies, • Place monthly supply orders and retail orders as needed via the Blink web portal, • Create Front Desk and Maintenance schedules, • Order drinks weekly, • Manage entire cash reconciliation and deposit process, • Receive and adjust all retail inventory via club management software, • Complete onboarding of all new associates, • Team Responsibilities:, • Facilitate new Member sign up and Guest trial transactions, • Maintain our levels for cleanliness and organization of all areas in the Club, • Maintain high visibility throughout the Club, • Ensure the safety of Members, Guests and Team, • We take pride and have fun Requirements: Qualifications: • Proven leadership ability in an educational, fitness or professional setting, • Minimum one (1) year management/key holder/MOD experience in a customer service business, • Proven ability to direct and train team, • Excellent verbal and written communication skills, • Possess honesty and personal integrity, • Enthusiastic, energetic, friendly and personable, • Passionate, intelligent and knowledgeable regarding the fitness industry, • Current CPR/AED certification, • Computer literate on the Microsoft Suite, • Hardworking and diligent, • Career Advancement opportunities, • Complimentary Gym membership, • Paid vacation time, • Fun working environment! The PureGym Group is a leading gym operator headquartered in the UK, boasting over 600 locations and more than 2 million members worldwide. We're thrilled to announce our expansion into the United States! Our commitment to providing high-quality, affordable gyms for everyone, everywhere, remains unwavering. Our mission to inspire healthier nations has made us the UK's favorite gym, and now, an international success story. With our unique "Everybody Welcome" approach, we create a friendly, warm, and inclusive environment for all our employees and members.