Online customer service jobs in Hoboken, NJCreate job alerts

Are you outgoing, passionate, and love connecting with people? Do you thrive in fast-paced environments and believe in the power of great brands? If so, we want you on our team! What You’ll Do: - Represent our brand at events, in-store activations, and online - Build authentic connections with customers and create memorable brand experiences - Share product knowledge with confidence and enthusiasm - Capture and share content on social media to boost brand visibility - Collect feedback and provide insights from the field to our marketing team What We’re Looking For: - A friendly, energetic personality with strong communication skills - Previous experience in promotions, events, retail, or customer service is a plus - Comfortable using social media to engage audiences - Reliable, self-motivated, and a true team player - Passionate about face to face interactions Perks: - Exciting work environments - Free product and exclusive brand swag - Opportunities for growth and advancement - Be part of a fun, passionate, and supportive team

CAMILLA is one of Australia’s leading luxury retailers, and we’re taking the world by storm. Founded in 2004 in Sydney's iconic Bondi Beach by designer Camilla Franks, CAMILLA has captured global imaginations with its vibrant and iconic aesthetic across luxurious resort and occasion wear. CAMILLA now boasts 25 Australian boutiques, 6 US boutiques, a global online platform, and a successful international wholesale presence. Our unique pieces resonate with the adventurous spirit of those who step foot into our boutiques. We are beyond thrilled to have opened the doors to our brand-new boutique on Madison Avenue, New York, and are on the hunt for an additional passionate and driven Boutique Stylist to join our fun and vibrant team in both full-time and part-time capacities! We are looking for retail superstars who are passionate about luxury fashion and delivering an unforgettable customer experience. Our ideal retail Angels will have extensive experience in providing the highest level of customer service, will be results-focused, and will be inspiring brand ambassadors. As a Boutique Stylist, you will: Have a demonstrated retail history, preferably in luxury or premium fashion Dance to the beat of your own drum and show your creative flair to make the boutique your own Have an amazing energy that invites customers into the boutique Have experience in customer relationship management and an understanding of luxury customer service Achieve sales targets and deliver an exceptional client experience Assist with visual merchandising and boutique presentation Be a CAMILLA brand ambassador, embracing our culture and values wholeheartedly! Benefits of joining CAMILLA: A competitive remuneration package, including incentives Employee Assistance Program Seasonal product allowances and generous discounts Excellent career progression involving regular training and on-the-job development A genuine and open company culture Parties and events – we are known for our fabulous celebrations! If you are the perfect addition to our Tribe, then float on over and apply now! With love, xx At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality. When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities, and cultures – including the LGBTQI+ community, and people living with disability. We will adjust our recruitment process to support accessibility needs. Equality knows no boundaries within our walls and wherever we go.

It’s a position where you assist in bagging food and then getting it to the right customer.

Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.

Free Agency is a clothing store in downtown NYC that carries a mix of emerging designers & designer vintage. I am looking for someone to be a sales lead, a friendly face that is comfortable talking to customers, and assist in making content. Qualifications: - Comfortable handling various operational tasks in a retail setting - Great customer service skills - Comfortable operating and being on camera - Ability to manage emails and communicate professionally - Knowledgable and passionate about clothing Not absolutely necessary, but would help to have... - Basic knowledge of accounting principles - Basic graphic design knowledge - Have experience taking & editing - Have experience selling clothing online - Have experience making content

Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. [Work Hours & Benefits] The working hours are flexible, and you can opt to work from any location of your choice while working online and from home. The business will supply you with all the tools you need, including a computer, to operate from home. Guaranteed are enough instruction and fairly compensated training hours. During regular business hours, the salary is $39.00 per hour, and the training costs $30. You can work a maximum of 45 hours per week for full-time employment and 20 hours per week for part-time employment. Customer Service Representative Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Education, Experience, and Licensing Requirements.

Job Title: Content Marketing Professional – Financial Insurance Products Company: Isaac Gancfried & Associates Location:Remote Employment Type: Full Time About Us: Isaac Gancfried & Associates is a respected leader in financial insurance services, providing individuals and businesses with customized insurance and financial planning solutions. Our mission is to educate and empower our clients to make informed decisions about their financial future through trusted, reliable products and guidance. Job Summary: We are seeking a creative, strategic, and driven Content Marketing Professional to develop and manage engaging content that supports the marketing and sales of our financial insurance products. This individual will be responsible for crafting compelling digital and print content that educates, informs, and drives client interest and engagement. Key Responsibilities: Plan, create, and manage content across multiple platforms including blogs, websites, email campaigns, social media, and marketing materials. Develop content strategies tailored to financial insurance products, targeting both B2C and B2B audiences. Collaborate with financial advisors, underwriters, and marketing teams to produce accurate, informative, and compliant content. Write articles, newsletters, brochures, video scripts, and product descriptions explaining complex financial insurance concepts in clear, client-friendly language. Create and manage editorial calendars to support campaign and business objectives. Optimize content for SEO and digital engagement to increase online visibility and lead generation. Track content performance metrics and adjust strategies for maximum impact. Stay up to date with industry trends, regulatory changes, and competitor marketing efforts. Qualifications: Proven experience in content marketing, copywriting, or communications, preferably within the financial services or insurance industry. Strong writing, editing, and storytelling skills with the ability to simplify complex financial concepts. Solid understanding of life, health, and financial insurance products (or willingness to learn quickly). Familiarity with SEO best practices, email marketing platforms, and social media management tools. Ability to work independently and manage multiple projects and deadlines. Bachelor’s degree in Marketing, Communications, Journalism, Finance, or a related field preferred. What We Offer: Competitive compensation package with performance incentives. Flexible work environment (remote options available). Access to a respected portfolio of financial insurance products. Opportunities for professional growth and ongoing training. Supportive, collaborative team culture.