Bergenfield
Job DescriptionDescription: We are looking for a friendly, organized, and detail-oriented Receptionist to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors. This is a part-time front desk position that includes 2 evenings until 7pm and every Sunday 8am to 3pm. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Medical Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Medical Receptionist Responsibilities: · Answer incoming calls on a multi-line telephone system with professionalism and efficiency · Schedule and confirm patient appointments · Transfer calls and take accurate messages according to office procedures · Greet patients and visitors and notify the appropriate team member of their arrival · Collect and post co-pays and communicate outstanding balances · Check patients out and follow proper check-out protocols · Notify providers of cancellations or scheduling issues · Type correspondence and office memos as directed · Transcribe visit details into medical reports · Prepare charts, gather necessary paperwork, and print daily appointment schedules Medical Receptionist Required Skills and Abilities: · Excellent customer service and communication skills · Ability to maintain professionalism, confidentiality, and diplomacy · Strong interpersonal skills with the ability to work with diverse individuals · Detail-oriented with strong follow-up and multitasking capabilities · Adaptable and flexible in a fast-paced, ever-changing environment · Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Part-time Benefits: · Vision · Flexible Spending Accounts · MetLife Auto/Vehicle & Home Insurance Discounts Requirements: