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Full-timeDescription At Portfolio we pride ourselves on our responsive innovative efficient and sincere service standards (R.I.S.E). LOCAL APPLICANTS WILL BE CONSIDERED FOR INTERVIEW We are seeking dedicated professionals who are passionate about making a difference in the workforce management process. In addition to offering a hybrid work schedule Portfolio offers a comprehensive benefits package: • Paid Company Holidays, • Paid Time Off including Flex Time (40 Hours of additional Paid Time Off) and Volunteer Time., • Health/Dental Visions Insurance, • Life Insurance & Short-Term Disability, • Tuition Reimbursement, • Referral Bonus, • 401(k), • Monthly Associate Breakfasts, • Reputation Management Program Monetary Prizes for Positive Online Reviews, • Hybrid/Flexible work schedule Local applicants will be considered as this role does require on-site work at Portfolios Farmers Branch TX office location for a period of time before transitioning to a hybrid schedule. • Applicants must have Workforce Management Tool/Software Experience (Five9 NiCE IEX Genesys Pipkins Amazon Connect AVAYA Verint) etc., • Applicants must have Call Center/ Claims Center or related Workforce Management Experience., • Schedule: Monday-Friday 9:00 am - 6:00 pm CST preferred with some flexibility. Under the supervision of the Director Workforce Management the Workforce Management (WFM) Analyst will ensure that schedules are created to meet operational goals and optimize productivity provide real-time operational support to the claims lines of business and manage rules of engagement relative to contact center volume and staffing fluctuations. This position will also assist with the development of a master workforce plan with interval staffing levels projected incorporating absenteeism assumptions and advance off-phone activity (OPA) planning and optimized through the scheduling of break/lunch periods. The WFM Analyst will partner with operations leaders and provide support to the WFM Leader identifying opportunities for flexing staff levels up/down based on operational/production requirements. The WFM analyst will generate daily staffing and other related workforce management reports. The net line report will be utilized by the WFM Leader to make operational decisions on staffing levels and will be updated to reflect actual interval staffing levels throughout the day. Essential Functions: • Works to improve workforce management effectiveness by scheduling and partnering with the WFM Leader on forecasting associate requirements and aligning schedules to best meet business needs., • WFM Analyst will assist with the implementation and optimization of the usage of WFM tools within a contact center/customer service environment., • Assist the WFM Leader in creating processes optimizing break/lunch times and scheduling of all off-phone activities and daily report on planned staffing levels by interval (a net lines report)., • Works with operations leaders and teams to adhere to support processes to ensure alignment on business processes and consult on off-phone activities (off-phone work meetings training etc.)., • Provides the WFM Leader and Business Unit leaders with interval staff level reports for reconciliation during the actual day of operations., • Tracks and analyzes all work (phone email chat and claims) arrival patterns and processing times (i.e. AHT) and ensures daily forecasts are accurate and up to date., • Responsible for providing suggested shifts for hours of operations and providing shifts to be assigned to vendor new hires., • Responsible for real-time monitoring rules of engagement and daily activities:, • Incoming volumes (i.e. calls opened claims and emails), • Productivity (Handle time after call work and hold times., • Adherence to associate scheduled activities focusing on Phone time processing time and email time., • Alert operational leaders of staffing discrepancies and actuals to forecast impacting service and utilize levers based on rules of engagement., • Generates holiday and vacation special shift/schedules to be bid/assigned., • Develops and maintains an integrated weekly resource plan for production new hires in training and forecasted resources (current and planned)., • Accountability for key performance indicators (KPIs):, • Staffing: Adherence to schedules Attendance and Conformance (Hours worked compared to hours scheduled), • Productivity: Utilization Contacts/hour and Occupancy rate., • Assist the Director WFM by distributing reports service level mitigation and ad-hoc analysis., • Participates in the daily debrief on prior day performance to identify any scheduling projections or shift options that may have contributed to performance gaps., • Monitor real-time for schedule adherence and alert leaders to manage service levels., • Participate in meetings and conference calls as needed., • Attend training sessions to acquire/enhance skills related to programs offered., • Perform other incidental and related duties as required., • Assist other departments as needed. Requirements Education and Qualification Requirements: • High school diploma required, • Minimum 3 years experience in a customer service environment, • Proficiency in Microsoft Office applications including Word Excel Access or other spreadsheet applications, • 2-3 years of scheduling experience in a contact center environment, • Strong organizational and time management skills., • Strong analytical and problem-solving skills, • Excellent communication and interpersonal skills, • Ability to work independently and as part of a team, • Respond well to coaching and supervision, • Excels in a fast-paced work environment, • Ability to adapt to changing business needs and handle unexpected situations, • Ability to work flexible hours, • Normal office environment., • Vision acuity is required to include close vision color vision distant vision and the ability to adjust focus., • Ability to grasp objects such as a telephone or a computer mouse finger dexterity to use a keyboard calculator and standard office equipment., • Ability to walk stand reach with hands and arms; stoop kneel crouch and lift up to 25 pounds., • Ability to frequently sit for extended periods of time., • Ability to hear and talk both in person and by phone., • Ability to spend extended hours in front of a computer screen., • Ability to travel by plane or car - No more than 10%Salary Description77k Required Experience: IC Key Skills Active Directory,Customer Service,End user,Access Points,Deskside Support,Windows,SCCM,Troubleshoot,User Accounts,Desktop,PC,Backup,Setup,hardware,Technical Support Employment Type : Full-Time Experience: years Vacancy: 1

Be part of our highly-regarding hospital medicine (HM) team at Methodist Charlton Medical Center in Dallas, Texas, as a full-time nocturnist. Embrace the assistance, as needed, from an experienced medical director who is passionate about patient care and genuinely cares about your needs to excel in

Qualifications Excellent verbal and written skills (in English) A strong work ethic Customer service experience Experience withMailChimp, Google Drive or Excel, and Google Calendar.This is a part-time position and is ideal for a college/graduate student or someone who is currently only looking for

Qualifications Excellent verbal and written skills (in English) A strong work ethic Customer service experience Experience withMailChimp, Google Drive or Excel, and Google Calendar.This is a part-time position and is ideal for a college/graduate student or someone who is currently only looking for

Qualifications Excellent verbal and written skills (in English) A strong work ethic Customer service experience Experience withMailChimp, Google Drive or Excel, and Google Calendar.This is a part-time position and is ideal for a college/graduate student or someone who is currently only looking for

Position Type/Expected Hours of Work: This may be either a full-time OR part-time, nonexempt position. Availability of full-time and part-time positions are dependent on business need. Member Services Rep Part Time Overnight.

Dallas, TX | Full-Time | Onsite| contract to hire. Oversee household and business-related projects, budgets, and timelines.

Position Type/Expected Hours of Work: This may be either a full-time OR part-time, nonexempt position. Availability of full-time and part-time positions are dependent on business need. Part-Time employees are ones that regularly work 29 hours per week or less.

Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Ability to successfully adapt and perform during times of high call volume.

Availability of full-time and part-time positions are dependent on business need. Position Type/Expected Hours of Work: This may be either a full-time OR part-time, nonexempt position. Member Services Rep Front Desk - Part Time Morning.

Proficient in Excel, Power BI or Tableau, and CRM systems (Salesforce preferred). Detail-oriented with excellent data visualization and storytelling abilities. Delta Dallas is partnering with a forward-thinking organization seeking a.

Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers.

In this position, you'll closely collaborate with our Brand, Sales and Marketing department leads to create compelling sales and marketing materials, website brand content, brand hero content and support various administrative tasks and projects that require presentations and materials to various de

Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers.

Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Candidates shoul

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job.

We are currently looking for individuals to fulfill Part-Time and Full-Time Administrative Assistant Jobs. We help match job seekers to the right jobs in either full-time or temporary positions.

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job.

Excellent communication skills, including active listening and problem-solving.

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job.

Excellent verbal and written communication skills. Paid time off, including vacation and sick leave. As a receptionist, you will be responsible for managing the front desk, answering calls, greeting guests, and ensuring smooth communication across various departments.

Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job.

Excellent communication skills, including active listening and problem-solving.

Apply now! Work from home roles are a critical part of our mission to deliver timely, accurate and professional customer service to all customers.

While performing the duties of this job, regularly exposed to moving mechanical parts. BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem

We are currently looking for individuals to fulfill Part-Time and Full-Time Administrative Assistant Jobs. We help match job seekers to the right jobs in either full-time or temporary positions.

Must have excellent time management, organizing, and prioritizing skills.

We are currently looking for individuals to fulfill Part-Time and Full-Time Administrative Assistant Jobs. We help match job seekers to the right jobs in either full-time or temporary positions.

Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!. Candidates should be natural problem solvers who continuously strive to provide excellent customer service and extraordinary customer satisfact

Dallas, TX | Full-Time | Onsite| contract to hire. Oversee household and business-related projects, budgets, and timelines.

Duration: Contract 2+ months Start: 02/03/2025 Location: Irving, TX OR Worthington, MN.Responsibilities: In this role, you will support various members to drive products and contract price accuracy through daily analysis of P2P product data and contract pricing.You will be responsible for managing a

Delta Dallas is partnering with a forward-thinking organization seeking a. Proficient in Excel, Power BI or Tableau, and CRM systems (Salesforce preferred). Detail-oriented with excellent data visualization and storytelling abilities.

Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Short Term Disability Paid Time Off (Vacation & Public Holidays) - for eligible positions only SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited vete

In this position, you'll closely collaborate with our Brand, Sales and Marketing department leads to create compelling sales and marketing materials, website brand content, brand hero content and support various administrative tasks and projects that require presentations and materials to various de

In addition, this person will assist with the workload in other departments as needed. For further information, please review the Know Your Rights notice from the Department of Labor. The receptionist partner will be responsible for answering incoming calls, welcoming guests to the community, direct

Resolve customer issues and complaints in a timely manner. Ability to work independently and manage time effectively. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service.

The receptionist partner will be responsible for answering incoming calls, welcoming guests to the community, directing calls to appropriate associates or take messages as required. In addition, this person will assist with the workload in other departments as needed. For further information, please

Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Resolve customer issues and complaints in a timely manner. Ability to work independently and manage time effectively.

AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.That's what makes us so successful.We are currently looking for service-minded individuals with good communication skills

If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries

Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to manage time wisely and prioritize tasks with attention to detail. Paid time off, including vacation, sick days, and holidays.

If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries

This administrative professional will work in office five days a week and provide high-level support to Executives and serve as an integral part of a three-person administrative support team. Submit expense reports in Concur and handle departmental billing. Must be extremely proficient in Excel, Wor

If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, youll : Act as the first point of contact for customers by answering their queries

We have an opening for a full time. Full time schedule; Monday through Friday, hours may vary. Holiday Time Off (varies by site/state).

Ability to work independently and manage time effectively. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Resolve customer issues and complaints in a timely manner.

Must be extremely proficient in Excel, Word, PowerPoint, and Outlook. Excellent written and verbal communications skills. This administrative professional will work in office five days a week and provide high-level support to Executives and serve as an integral part of a three-person administrative

You can do this full-time or part-time. This position is suitable for those seeking temporary, part-time, or full-time work. This is an excellent opportunity to supplement your income if you are a data entry clerk or anyone seeking a flexible part-time remote work from home job.

You will support 2-5 leaders and offer up to 25% departmental support, to include maintaining departmental documentation and compiling reports from existing data and records. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world. Interacts with both i

This is an excellent opportunity to supplement your income if you are a data entry clerk or anyone seeking a flexible part-time remote work from home job. You can do this full-time or part-time. This position is suitable for those seeking temporary, part-time, or full-time work.

Customer Service Representative in Dallas Fort Worth Airport.Airline seeking highly skilled customer service agents SPANISH SPEAKERS NEEDED!.Cash handling transactions, manifests, labelling.Operates computers, printers, & other equipment to enter, access, or manage data and information.Perform a bro

You can do this full-time or part-time. This is an excellent opportunity to supplement your income if you are a data entry clerk or anyone seeking a flexible part-time remote work from home job. This position is suitable for those seeking temporary, part-time, or full-time work.

Excellent communication skills, including active listening and problem-solving.

This is an excellent opportunity to supplement your income if you are a data entry clerk or anyone seeking a flexible part-time remote work from home job. This position is suitable for those seeking temporary, part-time, or full-time work. You can do this full-time or part-time.

Embark on unforgettable retreats to breathtaking destinations like Iceland, Cabo, and Cancun, where you'll create memories that will last a lifetime. Be part of an exclusive circle as we celebrate our top leaders by giving away Rolexes EVERY quarter, recognizing their exceptional achievements. These

You can do this full-time or part-time. This position is suitable for those seeking temporary, part-time, or full-time work. This is an excellent opportunity to supplement your income if you are a data entry clerk or anyone seeking a flexible part-time remote work from home job.

How do you demonstrate excellent judgment and problem-solving skills?. Proficiency in MS Office products, including Outlook, Excel, Word, PowerPoint, Visio, and SharePoint. Excellent interpersonal and customer service skills.

Sets up and schedules complicated meetings for interviewees, hiring managers, employees, and department heads. Accomplishes human resources department and organization mission by completing related results as needed. HR Administrative Assistant Job Duties:

Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning. Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed. Participate in collaboration sessions such as ce

Excellent typing speed and accuracy. Good organizational and time management skills. If you are a highly organized individual with excellent typing skills and a keen eye for detail, we invite you to apply for the position of Data Entry Operator.

BML Munjal Award for Business Excellence using Learning and Development. Coordinate Between Field, Clinical, and Billing team to ensure timely revenue cycle management. Assist with Clinical Scheduling to meet required timelines.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Example of Departments utilizing this Student Assistant role may include but limited to the following departments:. The Student Assistant- Administrative Support provides essential clerical and administrative support to a college department, ensuring the efficient operation of daily office functions

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Customer Service Representatives duties and responsibilities generally include but are not limited to answering phone calls and emails, responding to client questions and complaints, updating daily reporting, accepting new accounts, and requesting applicable fees.Ability to prioritize, good communic

Other duties include coordinate tasks to ensure deadlines are met, gain knowledge of company offerings to better serve clients, assist with processing returns and exchanges, provide excellent service to customers and team members, follow safety procedures and company policies, along with maintain ac

Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!. Health Benefits: Full-time employees are eligible fo

Data Entry Clerk Job Duties: Maintains database by entering new and updated customer and account information.Prepares source data for computer entry by compiling and sorting information.Processes c

Excellent communication skills, including active listening and problem-solving.

Other duties include provide excellent service to customers and team members, assist with processing returns and exchanges, assist with organizing, stocking, and general upkeep, gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, along with m

Excellent communication skills, including active listening and problem-solving.

Other duties include work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, coordinate tasks to ensure deadlines are met, provide excellent service to customers and team members, follow safety procedures and company policies, along with suppor

You will support 2-5 leaders and offer up to 25% departmental support, to include maintaining departmental documentation and compiling reports from existing data and records. As the Administrative Assistant, you will provide administrative support to departments and their leadership and perform a wi

As a Data Entry Clerk, you will be responsible for inputting and maintaining accurate data records, including: input data accurately into company systems.Duties and responsibilities can change depending on business needs.

Excellent communication skills, both written and verbal. Ability to multi-task, set priorities and manage time effectively. Bring a positive and respectful attitude every day, while working independently and as a part of a team.

An exciting opportunity awaits for a Amazon Data Entry Clerk to support the preparation and delivery of goods or services, manage daily responsibilities with a focus on quality and efficiency, and provide excellent service to customers and team members. Other duties include adapt to shifting priorit

The ability to work a flexible schedule based on department needs. Medical/Vision, Dental, Retirement and Paid Time Away. Defuse customer situations and provide resolution in a timely and effective manner.

Data Entry Clerk Job Duties: Maintains database by entering new and updated customer and account information.Prepares source data for computer entry by compiling and sorting information.Processes c

Exemplifies excellent customer service with a positive and welcoming demeanor.

Data Entry Clerk Job Duties: Maintains database by entering new and updated customer and account information.Prepares source data for computer entry by compiling and sorting information.Processes c

Participates and communicates with other departments to assure that tasks are accomplished. Prepares client charge slips as directed and forwards them to the billing department. Participates in the Agency quality improvement activities.

Provide excellent interactions with customers and colleagues.

Managers In Training (Virtual/ Work From Home).With our company growing faster than ever, we are looking for individuals with amazing people skills to join our 100% remote team.About Us: We want everyone who works for us to be able to succeed not only in their career, but in life.That's one of the r

As a Remote Data Entry Clerk, you will be responsible for inputting and maintaining data accurately from home, including: input data accurately into company systems from home.Duties and responsibilities can change depending on business needs.

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. Providing excellent customer care. Working as part of a team to accomplish daily goals.

Other duties include work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, coordinate tasks to ensure deadlines are met, provide excellent service to customers and team members, follow safety procedures and company policies, along with suppor

Ensuring customer satisfaction by answering calls and responding to customer inquiries or requests in a timely manner. Excellent written and verbal communication skills with professional telephone etiquette. Solid computer skills including: MS Office (Excel, Word and Outlook), AS400 experience is he

Data Entry Clerk Job Duties: Maintains database by entering new and updated customer and account information.Prepares source data for computer entry by compiling and sorting information.Processes c

OES Equipment, part of the DPR Family of Companies, is a fast-paced supply and rental equipment company in the construction industry looking for an experienced Administrative Assistant to assist our team in the Dallas, TX area. The ideal candidate for this role will be a highly organized and dependa

Other duties include respond promptly to inquiries and resolve basic issues, work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, assist with processing returns and exchanges, maintain accurate records and documentation, along with provide e

Excellent verbal and written communication skills, dynamic personality with a passion for excellent customer service. Possesses excellent customer relations skills and excellent verbal communication skills. Time Off/Leave (PTO, Vacation or Sick Leave).

As a Remote Data Entry Clerk, you will be responsible for inputting and maintaining data accurately from home, including: input data accurately into company systems from home.Duties and responsibilities can change depending on business needs.

The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to manage multiple tasks in a fast-paced environment. Excellent communication and customer service skills.

Other duties include manage daily responsibilities with a focus on quality and efficiency, follow safety procedures and company policies, assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, maintain accurate records and documentation, alon

Partner with strategy teams to support business cases for health plan data using dashboards and scorecards. Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays).

Data Entry Clerk Job Duties: Maintains database by entering new and updated customer and account information.Prepares source data for computer entry by compiling and sorting information.Processes c

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent verbal and written communication skills. Experience supporting multiple team members or departments is a plus.

We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.

Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Handle inbound a

An exciting opportunity awaits for a Amazon Data Entry Clerk to support the preparation and delivery of goods or services, manage daily responsibilities with a focus on quality and efficiency, and provide excellent service to customers and team members. Other duties include adapt to shifting priorit

Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, Outlook). The ideal candidate will have excellent communication skills, an organized mindset, and a customer-centric attitude.

Other duties include provide excellent service to customers and team members, follow safety procedures and company policies, coordinate tasks to ensure deadlines are met, work collaboratively across teams and departments, respond promptly to inquiries and resolve basic issues, along with assist with

Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. Responsible for appointments/meetings with s

We are looking to hire a dynamic data entry specialist to join our company's administrative department. Excellent knowledge of data entry software, such as Ninox, Kintone, and OmPrompt Order Management. Solid time management skills and the ability to prioritize tasks.

Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. Strong organizational and time management skills with the ability to prioritize ta