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We are looking for a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support through various channels, such as phone, email, and chat. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment. Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat. • Identify and assess customer needs to ensure they receive accurate solutions and information. • Handle and resolve customer complaints in a professional and timely manner. • Provide detailed information on products, services, and policies. • Process customer orders, forms, applications, and requests. • Keep records of customer interactions, transactions, and feedback. • Follow up with customers to ensure that they are satisfied with the resolution of their issues. • Collaborate with internal teams to improve customer service processes. • Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred). • Proven experience in a customer service or call center role. • Excellent verbal and written communication skills. • Strong problem-solving abilities with a customer-first attitude. • Proficiency with customer service software, CRM tools, and Microsoft Office Suite. • Ability to handle stressful situations with patience and professionalism. • Strong multitasking, time management, and organizational skills. • Flexibility to work in shifts (if required). Key Competencies • Empathy and emotional intelligence. • Active listening and interpersonal communication. • Conflict resolution and adaptability. • Attention to detail and accuracy. • Team player with a collaborative mindset

CoCo Fresh Tea & Juice is looking for Baristas to join our team in Jersey City, NJ. We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests. MUST BE 18+ YEARS OF AGE Responsibilities Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios) Prepare beverages following recipes Serve beverages and prepared food (e.g. cookies) to customers within the time limit Receive and process payments (cash and credit cards) Keep the bar area clean Maintain stock of clean mugs and plates Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Skills Previous work experience as a Barista or Server a plus but not required Basic math skills including addition and subtraction Hands-on experience with brewing equipment operating with money-saving opportunities Flexibility to work various shifts including weekends and holidays Job Types: Part-time, Seasonal Pay: $16.00 per hour Expected hours: 12 – 15 per week Benefits: Employee discount Flexible schedule Paid sick time Paid training Referral program Shift: 8 hour shift Evening shift Morning shift Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Jersey City, NJ 07302 (Required) Work Location: In person

Join Our Team as a Lash Expert and Esthetician at Luxe Lasherie Are you a skilled lash expert and esthetician looking to work in a welcoming and independent spa environment? We are seeking a talented professional to join our team and provide exceptional lash, brow, and skincare services to our valued clients. About Us: Luxe Lasherie is an independent spa dedicated to offering personalized lash, brow, and skincare treatments and services. We take pride in providing a warm and inviting atmosphere where clients can relax and rejuvenate while receiving top-notch esthetic services. Our spa focuses on delivering individualized care and achieving remarkable results for our clients. Position: We are currently seeking a skilled lash expert and esthetician to join our team. As a member of Luxe Lasherie, you will have the opportunity to showcase your expertise in lash extensions, lash lifts, brow treatments, and skincare procedures. Your role will involve building meaningful connections with clients, understanding their unique beauty needs, and providing personalized recommendations to help them achieve their desired look and skin health. Responsibilities: Perform a wide range of lash, brow, and skincare treatments, including lash extensions, lash lifts, brow shaping, facials, and other advanced esthetic procedures. Conduct comprehensive consultations to assess clients' needs and develop personalized treatment plans. Educate clients on effective beauty and skincare regimens and recommend suitable products for their at-home use. Maintain a clean and serene treatment room, ensuring a comfortable and professional environment for clients. Stay informed about the latest industry trends, techniques, and advancements in esthetics and lash artistry. Qualifications: Valid esthetician license in NJ. Proven experience as an esthetician and lash expert, preferably in a spa or similar setting. In-depth knowledge of lash, brow, and skincare treatments, products, and industry trends. Excellent communication and interpersonal skills. Passion for delivering exceptional customer service and ensuring client satisfaction. Ability to thrive in an independent and client-focused work environment. Benefits: Competitive compensation package, including base salary and commission. Opportunities for professional development and continued education in the field of esthetics and lash artistry. Supportive and collaborative work environment where your ideas are valued. Access to advanced skincare and lash products and equipment. If you are a dedicated lash expert and esthetician with a passion for beauty and a desire to make a positive impact on our clients' lives, we would love to hear from you. Join our team at Luxe Lasherie and be part of our mission to provide outstanding esthetic services in an Please send your resume and a cover letter detailing your experience and explaining why you would be a great fit for this position. Job Type: Part-time Pay: $16.00 - $20.00 per hour Expected hours: No less than 24 per week Benefits: Flexible schedule Schedule: 4 hour shift 8 hour shift Day shift Mondays, Tuesdays, Thursdays, Fridays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Customer Service: 1 year (Preferred) License/Certification: Esthetician License (Preferred) Cosmetology License (Preferred) Work Location: In person