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Job Description Summary #LI- Hybrid The ideal location for this role is the East Hanover, New Jersey site. Relocation may be possible and requires necessary approvals. The role of the Director, NPS, Neuromuscular Program Strategy and Management is to serve as a leader for product and program strategy in support of patient access to achieve product and/or portfolio objectives. This role owns ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact for Novartis and patients. This is inclusive of end-to-end patient and provider journeys, as well as all NPS programs and services (onboarding, co-pay, adherence, e-services, hub operations, external landscape/monitoring, and shifting market dynamic). This role requires a patient first purpose- led mindset who is highly collaborative, entrepreneurial and an agile leader to liaise with multiple NPS Centers of Excellence and cross-functional teams, including, but not limited to, Product Strategy, Marketing, Market Access, Customer Engagement (Sales), Field Reimbursement, Ethics and Compliance, Legal, Data Analytics, and Training. Finally, this role is accountable for driving strong business performance in conjunction with ED, NPS Neuromuscular and Manager, Patient NPS Program Operations Management Neuromuscular. Job Description Major Accountabilities * Lead a core team of cross-functionalNPSstakeholders focused on ongoing patient support program refinement and measurement specific to the post-prescription experience in partnership withProgram Data Insights and AnalyticsCenterof Excellence (starting and staying onappropriate therapy) * Serve asNPSsubject matter expert onour Neuromusculartherapyand provide key inputs to Portfolio Strategy & Lifecycle ManagementCenterof Excellence for program designs related toonboarding, co-pay, adherence, e-services, and hub operations to ensure reconciliation with product P&L and objectives * Drive integration ofNPSpriorities and program performance with identified product priorities, strategies and KPIs * Support the development of marketplace and competitive landscape assessments to inform future state ofNPSsupportrequiredforour Neuromuscular therapy * Collaborate with training,NPSCentersof Excellence, field reimbursement, marketaccessandNPSManager Program Operations to provide input into field reimbursement team training * Liaising withNPSEnterprise Intelligence and Insights team to gather insights on external and competitive benchmarking, scanning global best practices and liaising across network internal resources (marketing, sales reps, patient coordinators, reimbursement managers) * Supports successful implementation of any new services launched/administered forNPSincluding planning, managing,budgetingand launching along with ensuring adequate staffing for operational support * Oversee the creation of patient access and reimbursement content and resourcesin partnership withNPSContent DevelopmentCenterof Excellenceto support field execution ofto support field execution ofNeuromuscularprograms Education(minimum/desirable): Bachelor's Degree, (PharmD, RN or MBA a plus) Languages: Fluent English, other languages desirable Experience: Required Experience: * 7+ Pharma commercial experience, with 3 of those years of experienceoperatingin patient services space and/or market access isrequired * Proven success in Hub Services * Ability to connect commercial, financial, and clinical perspectives to develop enhanced value messages and strategies * Comprehensive understanding of access journey for a patient with ability to diagnose issues and impact across comprehensive set of channel participants and vendors * Strong written and verbal communication skills, including comfort level with senior management presentations * Strong experience with sales force communication * Proventrack recordleading across cross-functional teams Preferred Experience: * In depth knowledge of specialtyandbuy and billproductdistribution and service company business models * In-depth knowledge and understanding ofrare diseasepatient services challenges and opportunities * Experience with specialty/buy and bill products * Home office marketing experience * Previousconsultant or vendor experience he pay range for this position at commencement of employment is expected to be between$185,500.00 and $344,500.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Negotiation Skills, Operational Excellence, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. Develop and deliver New Hire Training and priority ongoing training, including National Meetings and Launch Training, for NPS Field Associates [Associate Directors of Access and Reimbursement (ADARs) and/or Access Reimbursement Managers (ARMs)] in Novartis Patient Support, Neuroscience. Create and implement training plans for assigned products and launches, collaborating with internal teams, agencies, and subject matter experts to produce interactive, effective, and engaging learning solutions. Job Description Major Accountabilities • Act as Lead Trainer by developing and implementing ADAR and/or ARM capabilities curriculum for assigned product launches, New Hire Training, & large-scale national meetings., • Develop training programs, design curriculum, and provide education to enhance skillsets across NPS Neuroscience Field Teams., • Produce and facilitate training workshops that address brand/TA specific needs, changing market conditions, and legal/or regulatory requirements., • Establish learning environments that foster adult education and knowledge retention through dynamic facilitation techniques and innovative technologies., • Work collaboratively with HQ Training Leadership, Field Leadership, external vendors, SMEs, Skills Trainers, and essential BU functions to create and execute plans. Integrate cross-functional feedback to ensure strategies, tactics, and investments are well-coordinated and aligned., • Act as an NPS Neuroscience representative in collaborative training development and delivery efforts., • Ensure curriculum supports learning objectives and is consistent with expectations., • Act as an NPS Skills & Capabilities Training Team partner, supporting NPS initiatives and programs as assigned., • Ensure all materials are approved and compliant, consistent with Novartis policies, MAP/FUSE/LEGAL approved., • Identify and execute sustainability opportunities for each learning program and leverage the pre and post training metrics to measure impact on business outcomes. Bachelor's or Master's Degree 5-10+ Years Pharmaceutical Experience Required Professional Training Experience in Past Roles (Training Program/Curriculum Design & Implementation/Facilitation) ADAR/ARM/FRM, Access & Reimbursement Experience NPS Neuroscience Experience HQ Be Curious Rotation Experience in NPS People Leader in Past Roles Strong Buy and Bill Experience Lean Six Sigma or Process Background Program Management Experience The pay range for this position at commencement of employment is expected to be between$152,,600 and $283,400.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $152,600.00 - $283,400.00 Skills Desired Customer Satisfaction, E-Learning, Field Sales, Office Management, Outside Sales, Promotion Marketing, Purchasing Process, Salesforce Crm, Sales Revenue, Sales Trainings, Training Programs

Job Description Summary This position will be located in East Hanover, NJ. Job Description Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS, and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting into the VP, Head of CRM Product Management and Strategy, this role is crucial in setting the vision and driving transformation for CRM for the US commercial organization for Novartis US. The Executive Director, Customer Relationship Management (CRM) Product Strategy is responsible for creating and driving a world-class product strategy practice within Novartis US CRM. This role sets the standard for the enterprise CRM product vision and strategic alignment, acting as a key partner to business and IT leadership. The ED, CRM drives vision creation and alignment, strategic prioritization, operational efficiencies, and innovative delivery strategies. Core responsibilities include building and leading a top-talent product strategy team, defining success metrics at the portfolio level (such as OKRs, adoption rates, business impact, and strategic value delivery), identifying opportunities to create, improve, and scale business processes using both traditional and agentic solutions, and overseeing resource allocation and investment decisions to balance innovation with operational needs. The role also requires deep collaboration across the organization to ensure cross-functional alignment and successful transformation. Major Accountabilities: * Define and execute a CRM product strategy and vision that aligns with Novartis business goals and serve as the primary point of contact for executive leadership on CRM strategy * Build and lead a top-talent product strategy team. * Define success metrics at the portfolio level:including OKRs, adoption rates, business impact, and strategic value delivery. * Identify opportunities to create, improve, and scale business processesusing traditional and agentic solutions. * Oversee resource allocation and investment decisions,balancing innovation with operational needs. * Establish and maintain strong working relationships with key internal stakeholders, including US Commercial business unit leaders, IT, Insights & Decision Science (IDS), and external partners such as CRM vendors and implementation consultants. * Collaborate closely across the CRM teamto ensure cross-functional alignment and optimization. * Collaborate with program teamsto ensure business process changes integrate with all aspects of transformation. * Evangelize the CRM strategyand impact across the organization (e.g., stakeholder meetings, leadership forums, and Sales meetings). * Maintain a deep understanding of the Life Sciences CRM landscape including Salesforce and Veeva, as well as best practices across different industries. * Maintain a deep understanding of the US commercial strategyand secure support from relevant business entities and stakeholders. Experience: Novartis seeks an accomplished product strategy leader with experience and demonstrated success transforming CRM within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. * Bachelor's degree in related field is required; Master of Science and/or MBA preferred * 10+ years of experience in technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors * Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce, Veeva, and the major and evolving players in the ecosystem * Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies * Experience developing and executing a long-term strategic technology vision that aligns with enterprise commercial and innovation goals * Strong understanding of generative AI technologies, machine learning, and data analytics, with a focus on practical applications * Excellent leadership skills with the ability to build and lead high-performing teams of AI specialists * People management experience within CRM, AI, technology, or data-driven environments required * Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy * Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions * Experience in leading a organizational transformation, including change management, communication strategy, and risk and compliance mitigation * Ability to adapt strategies and approaches in a rapidly evolving technological landscape The pay range for this position at commencement of employment is expected to be between $204,400.00 and $379,600.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $204,400.00 - $379,600.00 Skills Desired Advertising Campaigns, Brand Awareness, Brand Management, Data Analytics, Digital Marketing, Email Marketing, Go-To-Market Strategy, Marketing Communications, Marketing Strategy, Market Research, Press Releases, Social Media, Strategic Marketing

Job Description Summary The location for this role is East Hanover, NJ. Job Description Novartis seeks an Executive Director with extensive experience in AI strategy development and execution. The ideal candidate will have a proven ability to lead AI initiatives and possess a deep understanding of AI best practices and pharmaceutical data and external data vendors. The Executive Director of Functional AI and Process Excellence, works with a team of other EDs of Functional AI and Process Excellence leads across Novartis as part of a Functional Working Group, to elevate NVS capabilities, catalyze adoption, accelerate culture change and pull-through process changes in close partnership and coordination with the Function Head, or a member of the Function leadership team. Reporting to the Head of AI & Innovation, Insights and Decision Sciences, this role serves as a thought leader and catalyst for AI adoption, process mapping and optimization, guiding functional teams in leveraging AI to enhance business performance. By fostering a strong AI culture, implementing best practices, and ensuring alignment with the broader AI strategy, this role will enable Novartis to maximize the value of AI investments within their respective functional areas. This role is also accountable as a standing member of the AI Functional Working Group, is accountable to fully participate and drive functional adoption of enterprise standards, governance and pull-through of AI and Data programing, training and other centrally created use cases, programs and initiatives, the Process Excellence team and their respective functional areas, ensuring that AI solutions, Process Optimizations are strategically deployed, governed effectively, and continuously optimized to support enterprise-wide objectives. Major Accountabilities: * Lead efforts in function to embed AI into functional workflows, ensuring AI solutions enhance decision-making, operational efficiency, and business impact. * Foster a culture of innovation and data-driven decision making within each function to promote knowledge-sharing, cross-functional collaboration, and the scaling of successful AI initiatives. * Provide oversight on AI deployment within functions, ensuring adherence to governance frameworks, regulatory requirements, and ethical AI principles. * Establish performance objectives for other in functional AI efforts, leads and implement metrics to measure AI's impact on functional and business goals, ensuring AI value realization is consistently assessed. * Ensure functional area teams have knowledge of available AI applications * Identify, assess, and prioritize AI opportunities within functions, ensuring AI initiatives are strategically aligned, scalable, and focused on high-value business outcomes. * As part of the AI Functional Working Group, ensure Novartis stays at the forefront of AI-driven healthcare transformation by leveraging cutting-edge AI practices to enhance the organization's competitive edge in healthcare. * Work across General Management, Marketing, Customer Engagement, Market Access, Novartis Patient Support, and Medical to drive AI-led innovation, ensuring AI is leveraged effectively to enhance business performance. * As a core member of the AI Functional Working Group (FWG) the AI lead is accountable to the Head of AI Strategy and Innovation to ensure functional AI opportunities are aligned with the US strategy, and executed in alignment and coordination with AI governance. * Lead efforts in function to identify key processes, partner on process mapping (within the function and BPE) and identification of opportunities to drive future efficiency, effectiveness and technology opportunities Requirements: Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field. Additional qualifications are as follows: * Ten plus years of experience in AI strategy, digital transformation, data science, or product management, with a focus on AI adoption within large, matrixed organizations * Deep knowledge of AI and data technologies (e.g., machine learning, NLP, predictive analytics) and their application in commercial, medical, and operational functions * Deep understanding of the functional area landscape, including strong focus on strategic insights, decision science, and/or analytics within the respective domain * Proven leadership experience in driving AI adoption, managing cross-functional teams, and influencing senior stakeholders to align AI initiatives with business goals * Experience in AI governance, ethics, and compliance, ensuring responsible AI deployment that aligns with regulatory and industry standards * Track record of building and scaling functional AI excellence, fostering collaboration, knowledge-sharing, and capability-building within an organization * Exceptional communication and executive presence, with the ability to engage and influence senior leadership, present AI insights, and drive strategic decision-making * Passion for innovation and continuous learning, staying ahead of AI advancements, emerging trends, and best practices to drive long-term AI transformation The pay range for this position at commencement of employment is expected to be between $194,600.00 to $361,400.00 a year; however, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Budget Management, Business Acumen, Digital capabilities, Effective use of technology, Operational Excellence Projects, Performance Management, Project Management, Risk Management, Service Delivery Management, Stakeholder Management, Strategic Leadership, Strategic Planning, Talent Development

Job Description Summary Location: East Hanover #Hybrid The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Decision Science, this role supports the leadership team by providing robust responses to portfolio and enterprise-wide requests. The role aims to elevate the overall IDS innovation and insight-generation capability, ensuring that the organization remains at the forefront of industry advancements in Decision Science. This role is integral to maintaining a cohesive and forward-thinking enterprise, dedicated to achieving excellence in the pharmaceutical industry, through collaborations and thought partnership with the ED, Decision Science Portfolio and other IDS functions like Data Strategy & Governance, Application Product Management, I&A, others. This position will be located at East Hanover, NJ will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Provide data-driven insights that address brand, portfolio and pipeline questions and strategic priorities, • Synthesize and analyze data from across product, therapeutic area and functions to create cohesive narratives for CVM decisions, • Support General Management team in framing key business questions and driving alignment on priorities, ensuring seamless integration of insights into enterprise strategy, • Prepare for meetings with the Decision Science leadership governance body (i.e. collect, synthesize, and socialize material with the LT), • Work closely with Decision Science LT members to align on key topics to ensure effective Decision Science collaboration across brands and functions, • Proactively identify opportunities to expand the suite of IDS products to meet evolving needs of US enterprise, • Implement best practices in decision science and data analytics to foster proactive, insight-driven decision-making across the US business, • Develop new tools, frameworks, and methodologies to improve the delivery and impact of insights at the enterprise level Essential Requirements: Education:Bachelor's degree in related field is required; Master of Science and/or MBA strongly preferred Novartis seeks an individual with extensive experience in strategic leadership and cross-functional collaboration within a complex organizational structure. The individual should have a proven track record in identifying and leveraging opportunities to enhance brand growth and support enterprise-wide initiatives. The individual should demonstrate exceptional skills in facilitating communication and resource alignment between executive leadership and various teams, ensuring that insights and capabilities are effectively utilized to meet organizational goals. Experience in acting as a liaison between internal departments and external stakeholders is essential, as is the ability to organize and lead governance meetings that drive strategic discussions and collaboration across diverse functions and brands. The successful candidate will have a strong background in synthesizing and presenting information to senior leadership, fostering an environment of innovation and continuous improvement. Experience: • A minimum of 8 years of experience in healthcare industryor other business experience, • Excellent communication and interpersonal skills to effectively liaise with senior leadership and stakeholders, • Minimum 3 years of domain expertise in these areas are highly desired: secondary data analytics, data science, primary market research, field analytics and insights, market access and patient service analytics, or other related strategic analytics and management consulting, • Ability to identify and capitalize on opportunities for expanding product suites and enhancing organizational capabilities, • Strong background in synthesizing and presenting information to senior leadership, fostering an environment of innovation and continuous improvement., • Strategic thinking and problem-solving skills to support enterprise-wide initiatives, • Strategic planning capability combined with an outstanding ability to drive execution with a focus on directing operational enhancements to increase quality and effectiveness; Proven teamwork, collaboration, and people management skills, • Ability to influence a highly matrixed large organization and work in a dynamic, fast-paced, multifunctional environment Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary The location of this role will be in East Hanover, NJ Job Description Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, weleverageadvanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation.TheStrategy, Platforms & Transformationteam is dedicated to enabling improved decision making at Novartis byleveragingsuperior data toidentifyactionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making.The US CRM organization sits withinStrategy, Platforms & Transformationandplays a crucial role indrivingthe transformationtoanext-generationCustomer360operating model. Novartis seeks an accomplishedproductmanagementleader with experience anddemonstratedsuccesstransformingCRMcapabilitiesprogramswithin commercial operations.Strongmanagement, partnership, and intellectual maturity are needed.Acomprehensiveunderstanding of best practices inCRMDataandAI applications for pharmaceuticalsales andmarketing,and the dynamics of the global healthcare environmentiscrucial. Reporting to theED, Field CRM and Strategy, the Director, CRM Product Owner leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem. This hands-on role is central to transforming the way Novartis interacts with patients and customers by integrating process improvements, technology solutions, analytics, and user experience enhancements to deliver a world-class, customer-centric experiences. The Dir, CRM ProductOwnerpartners closely with business and IT leadership to build a robust CRM foundation and activate transformation across the US commercial organization. Major Accountabilities * Create and steward theProduct Vision, Roadmap, and Delivery:Define, communicate, and execute the vision and strategy for CRM capabilities/functions (e.g.CustomerEngagement,Platform,Medical,etc)ensuring alignment with business goals and stakeholder needs. * Drive CRM Product Innovation:Champion the adoption of advanced CRM technologies(including AI)and processes tooptimizecustomer engagement and deliver actionable insights across the organization. * Gather CRM Requirements:Collect and interpret business needs, translating them into system and process improvements powered by technology, analytics, and best practices. * Deliver Product Management Excellence:Upholdhigh standardsfor product management delivery,disciplined execution, predictable and high-quality releases, and continuous improvement. * Transform Business Processes:Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and technology-enabled solutions. * Lead Cross-Functional Collaboration:Facilitatecollaboration between senior business leaders and working teams, securing input, feedback, and alignment on CRM initiatives. * Ensure Governance & Compliance:Establishand enforce governance frameworks to guarantee all CRM initiatives meet regulatory, privacy, and compliance requirements. * Build and Develop High-Performing Teams:Recruit, mentor, and lead groups of Product Owners, managing dependencies and fostering a culture of innovation and continuous improvement. * Drive Change Enablement:Align stakeholders,identifyrisks, and remove barriers to ensure successful adoption and sustained progress of CRM initiatives. * Evangelize CRM Strategy:Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications. * OptimizeCRM Investment:Prioritize and implement best practices, conduct build vs. buy analyses, and maximize the value of CRM investments. * Maintain Industry Awareness:Stay current on CRM platforms (e.g., Salesforce, Veeva), industry trends, and best practices across sectors. Essential Requirements: * Bachelor's degree in related field isrequired; Master of Science and/or MBA preferred * Proven success inleading product management forlarge-scale CRM transformation, includingaccountability fordelivery, change management,UX, Governance,communication strategy, and risk and compliance mitigation * 7+years of experience inproduct management,technologystrategy, innovation, or leadership roles, preferablyin the pharmaceutical,healthcare, or CRMsectors * Deep understanding of theCRM landscape (Sales, Marketing and Service), includingSalesforce(Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the majorand evolvingplayers in the ecosystem. * Deepexpertisein CRM, AI, and Data platforms and architectures (e.g., Salesforce,Salesforce Data Cloud,Veeva, OpenAI, Snowflake, or similar data lake technologies). * Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies * Experiencemanagingand being accountable forthe operations of product management teams, including backloghealth andprioritization,agile practices and ceremonies,anddrivingstrategicinnovation * Excellent leadershipand communicationskills with the ability to build and lead high-performing teams * People management experiencewithinCRM,AI, technology, or data-driven environmentsrequired * Mustpossessan ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercialCRM strategy * Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions * Ability toadapt strategies and approaches in a rapidly evolving technological landscape The pay range for this position at commencement of employment is expected to be between $185,500.00 and $344,500.00 a year; however, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or inter-national) will be defined by the hiring manager. This position will require X% travel." Are you a forward-thinker who can adapt and grow with the evolving Novartis Patient Support landscape? Join Novartis as an AD, Program Management, working under the Director of Case Management, and be responsible for managing all aspects of Patient Support Center program operations and leading a team of Case Manager Supervisors, while holding high level responsibility for management of the Case Manager work responsibilities, ensuring all activities are compliant with Novartis policies and procedures. The AD, Case Management will serve as the subject matter expert (SME) for the Case Manager role and key responsibilities will include monitoring the team's activity, achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), productivity/quality, brand specific program's operational health and serves as the single point of contact for program needs with key stakeholders. Job Description Key Responsibilities: * Lead, coach and motivate a dedicated team of Case Managers aligned to the therapeutic area and/or brand-specific program; responsible for their ongoing growth and development of Navigator team, including ensuring completion of training on marketplace and therapy area changes, and managing their performance against set objectives at the PSC. * Managing the workload and assigned responsibility scope to ensureappropriate coverageof patients and physicians offices, as well as aligned field partners. * Seeking ways to improve the patient/provider experience and working cross-functionally with PSC colleagues to develop and implement improvements to the program. * Forming strong partnerships with Central Operations functions for CRM system operations, technical escalations, and optimization. * Collaborateswith Performance, Quality, and Excellence (PQE) tomonitorcall and system performance of Case Managers. Ensure monitoring outcomes are executed at the individual and team level. Schedule coaching, huddles, and other sessions to positivelyimpactoverall performance and compliance ofteam. * Responsible foridentifyingand reporting adverse events via the established Novartis systems as per applicable processes * Serve as program Case Management liaison and single point of * contact for the entire patient journey (including coverage and access) for all key stakeholders (e.g.Disease State Team), and Field Reimbursement counterparts. * Collaborate with many individuals including PSC Leaders, PSC Operations, Training, Marketing, Legal, People & Organizations, Ethics Risk Compliance, and Service Business Partners * Oversee 5-7 Supervisors that directly manage and support a team of 10-14 Case Managers each, ensuring operational excellence and aligning with SLAs, KPIs, and agent specific metrics. * Collaboration with the Training and Documentation teams on the design, documentation, and administration of process and systems-based training, including agent simulations and certifications. Essential Requirements: * Education:Bachelor's Degreerequired; advanced degree preferred, including but not limited to PharmD, RPh, PA, etc. * 5+ years of experience in pharmaceutical, biotech, access/reimbursement, patient supportcenteror related/applicable industry with 2+ yearsof peoplemanagement/leadership experience. * 3+ years' experience with direct provider/caregiver/patient interaction. * Comprehensive knowledge of Case Management and Patient Access Services with understanding of privacy laws and regulations including HIPAA and similar state laws. * Successful experience in hiring, developing, and managing diverse high performing teams towards meeting and exceedingobjectives. * Strong leadership, teaching, planning and organization, data and analytics, decisionmakingand problem-solving skills. * Proficient in Microsoft Office tools and CRM systems (e.g.Salesforce). * Strong ability to collaborate and work cross-functionally within a matrix environment witha high levelof integrity and ethical judgment, as well asdemonstratedexperience in fostering compliance with company policies and procedures. Preferred Qualifications: * Management of a patient support team, with experience in a specialtycategorya plus. * Successful leadership skills managing a team across multiple locations (both remotely and onsite) with direct reports. The pay range for this position at commencement of employment is expected to be between$125,600 and $234,000.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $126,000.00 - $234,000.00 Skills Desired Calls Handling, Customer Retention, Customer Service, Data Analytics, Microsoft Access, Operational Efficiency, Operations, Procurement, Promotion Marketing, Retail Loss Prevention, Sales, Sales Support, Sales Targets, Selling Skills, Technical Skills, Waterfall Model

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Job Description/Preferred Qualifications Join our dynamic team at KLA! A leading innovator in manufacturing process-control and process-enabling solutions that accelerate tomorrow's electronic devices. We are dedicated to creating high-quality products that make a difference in the world. As a Manufacturing Assembler, you will play a crucial role in our production process and contribute to our mission of excellence. In this exciting role as an Assembler at KLA, you will be responsible for assembling components and products with precision and efficiency. You will work in a fast-paced environment where attention to detail and quality are paramount. Your role will involve operating machinery and ensuring that all products meet our high standards. Join us at KLA and be part of a team that values innovation, quality, and teamwork. Apply now and take the next step in your manufacturing career! • Experience in mechanical assembly or manufacturing (even in an academic or internship setting)., • Basic experience or familiarity with plumbing systems and tubing (e.g., installation, cutting, bending, or fitting)., • Familiarity with semiconductor equipment or related industries., • Experience using basic hand and power tools, as well as knowledge of standard mechanical fasteners (nuts, bolts, screws)., • Ability to use basic measuring instruments like calipers, micrometers, or torque wrenches., • Previous experience in a cleanroom or highly regulated environment is a plus., • Basic knowledge of electrical components and assembly techniques., • Experience with or willingness to learn basic soldering, wiring, and electrical assembly., • High school diploma or equivalent., • Strong mechanical aptitude and interest in hands-on work with tools, equipment, and plumbing systems., • Ability to follow detailed assembly instructions, engineering drawings, and blueprints., • Basic understanding of mechanical systems and components, as well as an interest in plumbing and tubing installation., • Experience with or willingness to learn the installation and assembly of tubing, piping, and fluid systems., • Strong attention to detail, with a focus on quality and accuracy., • Good communication skills and ability to work effectively in a team environment., • Willingness to learn new skills and take on additional responsibilities., • Ability to work in a fast-paced environment and meet assembly deadlines., • Basic computer skills for documentation and tracking assembly progress., • Good manual dexterity and ability to work with small components., • Ability to work effectively in a team and communicate clearly. Minimum Qualifications Requires a minimum of 1 - 2 years of related experience Base Pay Range: $16.93 - $28.75 Per Hour Primary Location: USA-NJ-Totowa-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Job Description Summary Onsite #LI-Onsite East Hanover, New Jersey About the role: The Statistical Programming community at Novartis comprises of approximately 350 (internal) statistical programmers and part of the Advanced Quantitative Sciences (AQS) organization which also includes more than 450 biostatisticians, pharmacometricians and data scientists supporting the entire portfolio of clinical projects across the Research, Development and Commercial spectrum In this role, you will be responsible for all statistical programming aspects of one or more drug development programs or indication programs. This role may involve being a people manager, a program lead, or both. You will lead cross-functional collaboration within and outside AQS and decision-making for assigned trials/programs in drug life cycle management and efficient, timely execution of integrated/clinical development/evidence plans. You will also take on strategic technical roles across programs or at an enterprise level. This includes, but is not limited to, consulting on pooling strategies, acting as a subject matter expert (SME) at audits/inspections, and leading technical non-clinical initiatives. You will engage with and influence industry working groups and organizations. Job Description Your Key Responsibilities: * Lead statistical programming activities for multiple clinical trials within a program or an indication /disease area, or development program. * Accountable for timely and quality development and validation of all statistical programming components on assigned program(s). Responsible for audit readiness of all assigned statistical programming deliverables as well as accuracy and reliability of statistical analysis results. * Coordinate activities of internal / external programmers. Make statistical programming decisions and propose strategies at program or indication/disease level. Develop scientific documentation for the program(s) or indication/disease area together with the Biostatistician(s). * Responsible for allocating resources within a program and ensuring resource sharing between programs to meet AQS and organizational goals. * May act as an operational and/or functional manager of associates including providing supervision and guidance to these programmers on operational / functional expertise and processes. * Recruit, mentor, and develop statistical programmers. * Build and maintain effective working relationships with cross-functional team members within the clinical trial/program, and able to summarize and discuss status of deliverables and critical programming aspects with them (timelines, scope, resource plan). * Maintain up-to-date advanced knowledge of programming software (e.g. SAS/R) as well as industry requirements (e.g. CDISC, eCTD, Define.xml), attend functional meetings and training. * Represent statistical programming at indication or program-level, in audits/inspections and Health Authority (HA) meetings, and on technical programming aspects in external conferences or consortiums (e.g. CDISC). * Offer expert technical and professional recommendations, thought leadership for the SP function at the indication/ program level or for non-clinical initiatives. Video Link ___ This position will be located at the East Hanover, New Jersey site and will not have the ability to be located remotely. Role Requirements: Essential Requirements: * BS/MS degree in life science, computer science, statistics, mathematics, or equivalent relevant degree and 6+ years in a programming or statistical role. * 3+ years experience in a line management or equivalent leadership experience, such as matrix management (applicable for people managers only). Demonstrated leadership, collaboration, and organizational skills with the ability to successfully manage and oversee multiple trials simultaneously, ensuring deadlines are met. * In-depth understanding of clinical trials methodology, regulatory requirements, and Good Clinical Practice (GCP) * Expert in SAS or R programming, including the development and validation of deliverables within a Statistical Programming environment, and the creation of advanced MACROs and/or functions. * Significant experience in contributing to statistical analysis plans and developing technical programming specifications. * Advanced knowledge of industry standards, including CDISC standards, and a solid understanding of the development and use of standard programs. * At least 2+ years of experience as a Lead/Program/Project Programmer for one or more programs/indications, including the coordination of large teams of internal and/or external programmers. * Excellent interpersonal skills with a proven ability to operate effectively in a global environment, influencing and communicating across functions and with external stakeholders. Desired Requirements: * 10+ years experience in a programming or statistical role equivalent Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: ___ You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Accessibility and Reasonable Accommodations: The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: ___ EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $145,600.00 - $270,400.00 Skills Desired Classification Systems, Clinical Trials, Computer Data Storage, Computer Programming, Cross-Functional Teams, Data Analysis, Data Structures, Initiative, People Management, Programming Languages, Reporting, Statistical Analysis, Waterfall Model

Job Description Summary Location: East Hanover, United States Novartis will not sponsor visas for this position. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. This role is required to be in our East Hanover, NJ office 5x/week Role Purpose: This is a hands-on lead role responsible for the execution of maintenance, calibration and commissioning activities for equipment and instrumentation projects at site level. Performs a wide range of maintenance, calibration, repair, and requalification activities on cell processing/production systems, equipment, and laboratory instrumentation. Ensures efficient, timely GMP, HSE and regulatory compliant maintenance and calibration of systems and equipment to include troubleshooting instrument failures with the ability to diagnose and perform effective repair. Ensures good workmanship with minimum delay to support the safe, effective and compliant operation of the CGT East Hanover laboratory facility equipment. Job Description Major accountabilities: • Leads and performs metrology and maintenance shop-floor activities such as equipment and facility calibration, preventive maintenance, and repairs, • Execute work orders for maintenance & calibration as per method statement/ procedure and completes equipment work orders thoroughly and accurately document them in the Computerized Maintenance Management System., • Executes and leads maintenance / calibration work on laboratory systems and equipment and performs documented troubleshooting studies on equipment to outline opportunities for improvements., • Executes Biological safety cabinet and facility HEPA filter certification activities, as well as calibration and testing of production facility systems to include differential pressure controls and facility safety monitoring devices such as O2 & CO2 alarms., • Support and/or perform investigations / deviations from an engineering / maintenance perspective and help with data for timely closure of deviations and CAPAs., • Manages tools, spare parts etc. for maintenance I calibration, as required to include the goods receipt, incoming inspection, inventory control, and storage of spare parts to ensure adequate stock for quick repairs and improvements., • Adhere to all applicable procedures, cGMP, company policies and any other quality or regulatory requirements. (For example: OSHA, DEA, FDA, EMEA, ANVISA, HS&E, etc.)., • Plans and schedules third-party vendors for routine and non-routine maintenance and qualification and provides 3rd party service provider oversight as local process Subject Matter Expert (SME)., • Continuously develops personal and professional skills. Key performance indicators: * Highest safety standard implemented during projects and operations * No critical findings in HSE or regulatory/internal audits * Completes PM's and Calibrations on time as scheduled * GMP/HSE compliance * Adherence to Site KPls Minimum Requirements: * Execution of equipment and instrument calibrations, preventive maintenance and repairs in pharmaceutical or like regulatory industry. * Operations management of technicians and maintenance personnel in GxP regulated environment. Education: University degree (BSc) or equivalent. Experience: 5+ years GMP equipment and instrument maintenance and calibration experience in a regulatory pharmaceutical facility, Cell and Gene Production facility & Laboratory systems facility experience preferred. Language: English Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $93,800 and $174,200 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $93,800.00 - $174,200.00 Skills Desired

Job Description Summary #LI-Hybrid Novartis has an exciting opportunity for a Director, Analytics Standards & Impact Measurement. This role is responsible for establishing enterprise-wide standards for advanced AI, ML, and data science rigor, defining measurement frameworks, and quantifying the business impact of all analytics and AI initiatives across Commercial Analytics. By ensuring that analytics outputs, whether built by expert data scientists or citizen data scientists using self-serve platforms, meet the highest standards of AI/ML validity, regulatory compliance, and business value, this director enables democratized, trustworthy analytics at scale while measuring and communicating the return on analytics investments. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities • Define enterprise-wide AI, ML, and data science standards embedded into self-serve analytics platforms, ensuring citizen data scientists follow rigorous methodologies automatically., • Establish model validation protocols, testing frameworks, and quality gates built into automated workflows for predictive models and AI solutions., • Create standardized methodologies for common use cases (patient predictive models, HCP targeting, driver analysis) that can be templatized for citizen data scientists., • Define enterprise-wide frameworks for measuring analytics impact including lift analysis, ROI calculation, incrementality measurement, and business value assessment., • Execute enterprise-level impact measurement studies to quantify business value of analytics initiatives and report quarterly/annual ROI to leadership., • Establish production-readiness criteria for AI/ML models from self-serve platforms, including quality thresholds, documentation requirements, and approval workflows., • Ensure all AI, ML, and data science outputs meet regulatory requirements ( HIPAA, GDPR, promotional review) and partner with Legal, ERC, and Medical Affairs on governance., • Advanced degree in Data Science, Machine Learning, Statistics, or related quantitative field; or bachelor's degree with 10+ years relevant experience., • 10+ years of experience in data science, machine learning, advanced analytics, or AI development., • 5+ years of leadership experience setting AI/ML standards and measuring impact in commercial pharma or healthcare., • Expert knowledge of advanced analytics methodologies: machine learning, causal inference, experimental design, predictive modeling, AI validation., • Deep knowledge of pharmaceutical analytics and regulatory environment for AI/ML applications., • Proficiency in data science/AI programming and AI/ML platforms., • Proven ability to influence without direct authority and drive adoption of AI/ML standards across diverse teams., • Experience with self-serve analytics and AI platforms and embedding governance into automated workflows., • Strong business acumen with ability to measure and communicate ROI of AI/ML initiatives to C-suite., • Systems thinker who can balance AI/ML rigor with practical business needs and timelines., • Experience building communities of practice and enabling citizen data scientists in AI/ML development. The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Agile (Programming Methodology), Artificial Intelligence (AI), Business Value Creation, Change Management, Curious Mindset, Data Governance, Data Literacy, Data Quality, Data Science, Data Strategy, Data Visualization, Deep Learning, Learning Agility, Machine Learning (ML), Machine Learning Algorithms, Mentorship, Nlp (Neuro-Linguistic Programming) And Genai, Organization Awareness, Stakeholder Engagement, Statistical Analysis, Time Series Analysis, Vision, Visualization

Job Description Summary The Director, Customer Engagement Advisor (Ethics, Risk and Compliance, ERC) will identify, assess, and support effective management of risks presented by customer facing (CF) teams across US functions to empower CF associates to independently execute function-specific and cross-functional strategies in compliance with applicable Novartis policies, and procedures. This person will provide clear, timely and accurate function-specific and cross-functional ERC guidance, including the 'why' to CF teams. The ideal candidate is passionate about both empowering associates to act compliantly and ensuring ERC guidance to CF associates is clear and actionable. This person must be based in New Jersey & able to come to our East Hanover, NJ office one consecutive week/quarter. Please only apply if this works for you. Job Description Key Responsibilities: * Develop and execute strategies to integrate clear and actionable ERC guidance into the operations and training strategies for assigned CF teams to support execution of function-specific and cross-functional strategies in compliance with applicable Novartis policies, and procedures. * Collaborate with CF stakeholders in connection with innovative or complex CF strategies to identify, assess, and support effective management of risks to ensure execution of such strategies in compliance with applicable Novartis policies, and procedures. * Proactively monitor evolving US healthcare environment, enforcement trends and compliance programs of other pharmaceutical, biotech and medical device companies, analyze with deep understanding of CF team strategies and applicable ERC policies to identify and share insights within ERC. * Be a knowledge expert related to Novartis healthcare compliance policies, procedures, and CIA requirements and how they apply to associates' roles and responsibilities throughout of the US organization. * Develop trusted relationships with associates of all levels in CF teams to promote a "Speak Up" culture and proactively identify areas where ERC policies may be unclear or confusing and collaborate with ERC and key stakeholders to resolve them. * Engage with CF leaders and associates to understand unique challenges of CF roles (which are typically field based) and collaborate with CF teams to strengthen a positive culture towards compliance and ethical decision making as an integral part of how we reimagine medicine for patients. * Proactively engage with Operations/IDS/Training teams supporting CF teams to evaluate data related to interactions with customers to identify trends and proactively mitigate key and/or emerging risks. Essential requirements: • Bachelor's Degree is required in relevant area, MBA or other relevant advanced degree / certification preferred 8+ years in pharmaceutical, medical device or biotech companies; consulting, compliance or legal counseling of pharmaceutical, medical device or biotech companies; or combination thereof * 2+ years in compliance, legal or regulatory counseling for pharmaceutical, medical device or biotech companies • 2+ years in communications or training role (e.g. developing and delivering learning curriculum) Benefits & Rewards The salary for this position is expected to range between $176,400 and $327,600 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? ___ Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: ___ Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: ___ EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $176,400.00 - $327,600.00 Skills Desired Business Acumen, Business Stewardship Functional Capabilities, Courage, Critical thinking (Analytical thinking/ problem solving), Delivering Collective Impact, empowerment, Ethical Leadership, Fast decision making, Influencing, Inspirational, Lead and Develop People, Learning agility, and Resilience, Navigates Complexity, Prioritization, Proactive and Accountable, Provide clarity on goals, Risk Management , Self-Awareness, Social awareness and interpersonal & comms skills (read the room), Stakeholder Management, Strategic Thinking (Connecting the dots and looking at bigger picture) (), Strong Execution, Talent Development

Job Description Summary Location LI-#Hybrid The Insights and Analytics team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into Director, Patient and Provider Analytics Neuroscience, this role is crucial in shaping the strategic direction of patient and provider engagement within a major pharmaceutical company. This role will support a cross-functional team to conduct the analysis to identify key influencers and opportunities within the healthcare landscape, ultimately contributing to improved patient outcomes through data-driven tailored engagement strategies. The role requires a visionary leader who understands the complexities of healthcare data, drive innovation in patient journey mapping, and prioritize patient pools to maximize growth opportunities. By aligning internal stakeholders with data-driven insights, the AD of Patient & Provider Analytics - Neuroscience will play a critical role in advancing the company's mission to deliver impactful healthcare solutions and drive sustainable business growth. This position will be located at East Hanover, NJ or Cambridge, MA sites and will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Lead the gathering, synthesis, and interpretation of secondary data (behavioral, attitudinal, clinical) to support strategic analysis of patient and provider cohorts., • Oversee data quality, analytic approaches, and methodological rigor to ensure reliable segmentation and insight generation., • Develop and guide advanced analyses to inform brand strategy, launch readiness, and key business decisions., • Translate complex analytical outputs into clear summaries and recommendations for brand, insights, and leadership teams., • Lead analyses of prescribing behavior, patient flow, access barriers, and dropoff points to identify sources of growth and risks., • Partner with crossfunctional teams (e.g., PMR, Decision Science, Brand, Data Strategy) to align on analytical objectives, inputs, and interpretation of findings., • Guide the development and ongoing refinement of HCPtoaccount mapping and targeting frameworks., • Lead the creation and evolution of patient journey maps by integrating data, stakeholder input, and field feedback., • Facilitate analytical discussions, workshops, and working sessions to support launch planning, market understanding, and prioritization., • Review and provide strategic guidance on materials prepared for leadership meetings and key brand forums., • Monitor progress across assigned initiatives and proactively adjust analytical plans based on changing business needs., • Provide coaching and oversight to Managers and analysts, supporting skill development and ensuring consistent analytical quality. Novartis seeks an individual with strong analytical skills and an extensive experience in leveraging pharmaceutical data -driven insights to drive strategic engagement initiatives. The candidate should have deep understanding of payer and provider data, behavioral, attitudinal, and clinical data in a healthcare network and proven track record of segmentation performed to inform personalized marketing strategies. Essential Requirements: • Bachelor's degree in related field is required; Master of Science and/or MBA strongly preferred Minimum, • Minimum 6+ years of experience in the pharmaceutical or healthcare industry, with a deep understanding of healthcare provider and patient behaviors, as well as market dynamics, • Minimum 3+ years of domain expertise in these areas are highly desired: secondary data analytics, data science, primary market research, field analytics and insights, market access and patient service analytics, or other related strategic analytics and management consulting, • Proven track record of enabling data-driven decision-making at a senior leadership level, including addressing complex business challenges and shaping organizational strategy particularly in therapeutic areas., • Experience in creating and implementing segmentation models for HCPs and patients based on attitudes, behaviors, and beliefs, • Experience in creating end-to-end patient and provider journey maps, • Proven ability to develop and leverage human insights to inform strategic initiatives and engagement strategies, • Proficiency in data analysis and interpretation, with experience in handling complex datasets related to social determinants of health and ethnographic studies, • Strong analytical skills with proficiency in data analysis tools and software (e.g., SQL, R, Python, SAS), • Experience with customer relationship management (CRM) systems and data visualization tools (e.g., Tableau, Power BI), • Excellent communication skills, with the ability to present complex insights and strategies effectively to diverse audiences, • Proven ability to work effectively with cross-functional teams, including market research, marketing, and patient engagement, to drive strategic alignment, • Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities Novartis Compensation Summary: The salary for this position is expected to range between $145,600.00 and $270,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $145,600.00 - $270,400.00 Skills Desired Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Market Research, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Team Leadership, Waterfall Model

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Metrics & Incentives shapes how success is measured and celebrated across Novartis' evolving commercial organization. This role designs forwardlooking performance metrics and incentive frameworks that align with modern engagement models, emerging field roles, and enterprise priorities. By reinforcing the right behaviors and outcomes, this leader helps inspire field teams while driving sustainable customer impact, growth, and longterm competitiveness. Job Description Key Responsibilities: • Architect and lead futureready measurement frameworks that define how Customer Engagement and GotoMarket success are assessed across the enterprise., • Translate complex, aggregated performance signals (e.g., claims, prescribing, payer, CRM insights) into clear, strategic measurement constructs., • Shape balanced scorecards that intentionally measure both outcomes and critical enterprise behaviors, bringing an outsidein perspective in close partnership with Insights and Decision Science (IDS)., • Serve as a strategic advisor to senior leadership by delivering forwardlooking insights on performance trends, risks, and opportunities, alongside Insights and Decision Science., • Reimagine incentive compensation strategies to align with evolving field roles, customer archetypes, and modern engagement models., • Steward incentive frameworks in partnership with Incentive Compensation teams to ensure they are equitable, transparent, and meaningfully motivating., • Continuously evolve metrics and incentives to reflect market dynamics, transformation priorities, and realworld field feedback, in collaboration with Insights and Decision Science., • Partner across Insights and Decision Science, Finance, Field Leadership, and field enablement teams to ensure performance frameworks remain grounded, agile, and operationally impactful. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in incentive design, performance management, or field operations strategy, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Deep expertise in incentive compensation strategy, customer engagement metrics, and the levers that drive field performance and motivation., • Proven ability to design and scale innovative, datadriven models that connect enterprise insights with realworld field execution., • Strong fluency in healthcare systems, including payer and provider dynamics, enterprise account management, and evolving technology trends., • Demonstrated success influencing senior leaders and aligning crossfunctional stakeholders within complex, matrixed organizations., • Exceptional analytical and strategic thinking capabilities, with the ability to synthesize complex data into clear insights, narratives, and action plans., • Trusted collaborator and communicator, skilled at building relationships, facilitating alignment, and driving outcomes across functions, geographies, and field teams. Desirable Requirements: • Experience working with enterprise incentive compensation platforms and advanced analytics tools, including applying these capabilities to gotomarket transformation, evolving engagement models, and new role architectures., • Background in consulting or highgrowth environments, with demonstrated success building scalable measurement and incentive constructs across global or multimarket teams while maintaining fairness, comparability, and strategic coherence. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary The Director Financial Controls & Compliance (FC&C) US - will plan, execute, and ensure delivery of high-quality compliance, controls testing, risk advisory that meet Novartis Financial Controls Manual (NFCM) methodology standards, SOX 404 requirements and strategies. This position will lead US FC&C team in activities including assessment of business/information technology risks and evaluation of related internal controls. Job Description Job Description: The Director Financial Controls & Compliance (FC&C) US - will plan, execute, and ensure delivery of high-quality compliance, controls testing, risk advisory that meet Novartis Financial Controls Manual (NFCM) methodology standards, SOX 404 requirements and strategies. This position will lead US FC&C team in activities including assessment of business/information technology risks and evaluation of related internal controls. Key Responsibilities • Lead a multi-location Financial Compliance team of 12 FC&C professionals, taking responsibility for the overall US FC&C scope, including delivering on-boarding and coaching to new team members, coaching, leading, providing technical support and feedback. Rate potential and capacity of team members and provide feedback to FC&C management. Enable and lead talent development, encourage cross-functional training and knowledge sharing., • Mastering key company policies that Financial Controls & Compliance provides assurance on, including their implementing guidelines and procedures. This includes a comprehensive understanding of NFCM, customization of policies and requirements to meet overall SOX 404 requirements as well as US specifics and needs., • Own and oversee the endtoend US SOX 404 and financial controls lifecycle, including annual scoping, risk assessment, prioritization of activities, and coordination across multiple initiatives and competing timelines., • Apply effective project management to various assignments, integrations or divestures, systems and process implementations, to improve the technical and operational effectiveness of the FC&C team., • Leverage automation, bots, AI, and major system transformations (e.g., global ERP implementations) to enhance and modernize the controls environment, while overseeing control design, risk mitigation, and compliance with SOX 404 and NFCM requirements., • Identify root causes of control issues and reporting errors and investigate, analyze and test possible solutions or measures for improvement. Prepare memos and reviews and agree issues with responsible management. Oversee and challenge impact and exposure assessments for control deficiencies and financial reporting risks, including evaluation of severity, financial statement impact, and ensure timely escalation to senior management and governance bodies., • Develop key-contact relationships with senior local and global management, FC&C organization, Finance and/or functional area(s) of responsibility to develop overall effective compliance strategy for US units. Will also build effective business partnering and advisory relationships with external auditors (KPMG) as well as Group stakeholders (GPO, Global FC&C, Internal Audit etc.), • Provide thought leadership in assigned areas of subject matter expertise, maintaining efficient, effective and up to date compliance approach and continuous monitoring principles., • Implement a collaborative approach with other experts to adopt innovative approaches, including data analytics and automation (e.g., Alteryx, Celonis), to enhance risk identification, control monitoring, and efficiency., • Liaise with defined key stakeholders in selected divisions/business units and functions to understand the business and stay informed about changes in business and financial risks., • Highlight risks to local and global management, including significant, recurring and emerging issues where appropriate, for reporting to the Global NFCM Governance Board Committee., • Provide technical accounting leadership and oversight on complex accounting matters impacting controls, ensuring appropriate interpretation and application of accounting guidance, SOX 404, and internal control requirements in partnership with Finance, Accounting, and external auditors. Essential Requirements • Bachelor's degree required, • 12 years of SOX 404 (15 preferred), accounting, compliance, audit experience required, with 5+ years of Financial Controls & Compliance experience, including the ability to operate effectively in complex, fastpaced, and evolving environments, • Demonstrated knowledge and understanding of PCAOB standards, with the ability to exercise judgment and challenge conclusions in complex situations., • Strong interpersonal and communication skills to influence / motivate others under different geographies / cultural and hierarchy setting while managing competing stakeholder priorities, • Proven people leadership, organizational, and prioritization skills, including the ability to structure work, allocate resources effectively, make tradeoffs, and reprioritize in response to emerging risks and business needs Desirable Requirements: • Degree subject area in Finance or Accounting preferred; Master's degree in Finance Accounting/ Business and/or CA/CPA/CIA/ACCA certification a plus, • Multi-national and/or multi-dimensional organization experience preferred; experience within the pharmaceutical industry/manufacturing experience a plus, • Strong IT audit and controls knowledge, including experience evaluating SOC 1 reports, automated and ITdependent controls, and systemdriven financial reporting risks within a SOX 404 environment; SAP experience a plus., • Strong technical accounting background with demonstrated experience interpreting and applying accounting guidance in a SOX 404 and internal controls environment, including complex or nonroutine transactions. Benefits & Rewards The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? ___ Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: ___ Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: ___ EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $145,600.00 - $270,400.00 Skills Desired Ability To Influence Key Stakeholders, Building Effective Teams, Compliance And Controls, Critical Thinking, E2E Process View, Financial Accounting, Financial And Management Reporting, Resilience, Tax, Understanding Value Drivers

Job Description Summary #LI-Remote The Medical Science Liaison (MSL) role is a field based, customer-facing, non-promotional medical and scientific position. The MSL's key objective is to create impact through advancing clinical practice within the assigned territory that leads to improved patient outcomes. The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage, and develop their territory and execute all relevant activities in alignment with the medical strategic and tactical plan - while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents. The MSL will Inform and shape medical strategy through application of a curious mindset to collect impactful and actionable insights, understanding the potential strategic impact of critical insights. This is a field-based and remote opportunity supporting key accounts in an assigned geography: Greater Boston, Cape Cod, & Islands of Massachusetts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. Company will not sponsor visas for this position. Job Description Key responsibilities: * The MSL will leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs (including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals) and other thought leaders in geographical area as aligned with medical strategy. * The primary responsibility of the MSL is to engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle. * Must demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues. This includes: * a. identification of key stakeholders with influence on the patient journey and in the disease space throughout the product development lifecycle to establish strategies for education, engagement, and partnership * b. identification of opportunities for partnership with academic centers, centers of excellence, and/or systems of care to drive impact within the assigned territory * c. identification of opportunities to involve HCPs or MEs when a specific medical need is identified (e.g., publications, clinical trial participation, etc.) * d. identification of opportunities for internal collaboration with other Novartis stakeholders to drive forward therapeutic area, clinical, or product goals as appropriate * Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues. * Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards. * Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents). * Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities. * Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM. * Champion emerging responsibilities as strategic priorities and territory needs evolve. * Proactively drive personal and professional development. Essential Requirements: * Education: Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc.) * Leveling Guidelines: the position will be filled at level commensurate with experience. * Experience for Manager Level: 0-3 years of experience in a Field Medical position within the pharmaceutical industry or as an MSL is required OR3-5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting preferred. * Experience for Associate Director Level: Minimum of 3 years' experience in a Field Medical-based position within the pharmaceutical industry or as an MSL is preferred OR5-7 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting required. * Experience all levels: * Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required. * Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies. * Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around them do the same. * Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment. * Adherence with Company policies, state and federal laws and regulations * Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Field based, customer-facing position majority of the time with approximately 60-70% travel required to achieve performance and business objectives (face to face, virtual, email, telephone, etc.). Must have a valid driver's license. Desirable Requirements: * Previous experience in assigned or related therapeutic area is preferred. NOTE: Above level experience criteria are not an exhaustive list. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The pay range for this position at commencement of employment is expected to be between; for Manager: $145,600 - $270,400 year and for Associate Director: $160,300 - $297,700 year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $160,300.00 - $297,700.00 Skills Desired Building Construction, Business Analysis, Business Networking, Clinical Practices, Clinical Research, Clinical Study Reports, Collaboration, Curious Mindset, Disease Management, Diversity & Inclusion, Drug Development, Epidemiology, Medical Information, Medical Research, Medical Writing, Microsoft Word, Phase Iv Clinical Trial, Product Placement, Scientific Support

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. This position will require up to 25% travel as defined by the business (domestic and/or international). The Director, Channel & Pricing Strategy, will serve as the strategic team lead for all Channel participants and lead the pricing and strategy for key inline buy and bill brands specific to the Product Portfolio that represent between 40%-50% of the US Business. This role will develop Gross and Net pricing for products and provide mechanisms to administer account pricing, specific contracting, value proposition and outcomes-based strategies, leading the negotiation and implementation of customer contract/pricing programs for assigned accounts in collaboration with Trade teams. This position is responsible for creating business solutions that meet both external customer and Novartis business needs by working cross-functionally with internal executive management while gaining customer insights and to effectively drive customer satisfaction and maximize Novartis business. Additionally, this position will champion the development and cross-functional interaction for optimal US Novartis pricing, contracting portfolio and IPST strategies for assigned in-line, launch and pipeline products. Job Description Key Responsibilities: • Develops account specific and portfolio contract strategies in line with Business Unit sales goals and customer needs; aligns Account strategy with other key Sales, Marketing, Medical and Market Access functions and ensures cross-functional support, • Drive strategic account development integrating deeper and broader with large accounts to gather competitive intelligence and customer insights to better position Novartis brands on payer formularies and lead contract negotiations with key assigned Accounts, • Develops pricing, contracting and channel strategies for optimal patient access and profitability for assigned new and in-line products focusing on the full commercialization continuum, • Responsible for the strategic and financial evaluation of potential contracting efforts, support of customer negotiations and end-to end Brand payer contract execution, • Support the development of market access strategies for inline and pipeline products by conducting pre-modelling scenarios for market and competitor analyses, stakeholder and pricing and channel research Essential Requirements: • Education: Bachelor's required; MBA or equivalent preferred, • Minimum of 7 years of pharmaceutical industry, Market Access, Pharmacy, Consulting or Payer experience, • Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement, • Extensive experience in healthcare contracting and critical understanding of PBM, National and Regional Health Plan business, Medicare Part D, Medicare Part B and changing market landscape, • Proven ability to navigate complex customers and build relationships across all key stakeholders, including executive management, • Demonstrated prioritization, organizational and analytical skills as well as the ability to create solutions for complex processes and procedures, • Inspirational leadership with significant leadership experience and a high level of self-awareness and curiosity with focus on empowering others. Demonstrates high degree of emotional intelligence, adaptability and creativity in solution-oriented ideation - results-oriented, fails fast to learn faster, and embodies an agile, growth mindset, • In-depth knowledge of patient access, launch excellence, marketing and business processes and ability to analyze complex business issues, • Deep understanding of US pharmaceutical value chain and its business processes Desirable Requirements: • Rare disease therapeutic area experience preferred Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Access And Reimbursement Strategy, Access And Reimbursement Strategy, Agility, Analytical Skill, Analytical Thinking, Cross-Functional Collaboration, Customer-Centric Mindset, Employee Development, Finance, Go-To-Market Strategy, Healthcare Sector Understanding, Health Economics, Health Policy, Health Technology Assessment (HTA), Influencing Skills, Innovation, Inspirational Leadership, Lcm Strategy, Market Access Strategy, Negotiation Skills, People Management, Pricing Strategy, Process Management, Product Launches, Project Management {+ 7 more}

Job Description Summary #LI- Hybrid The Executive Director, Marketing Strategist will lead global marketing strategy for launch brands within neuromuscular and rare diseases, reporting to the VP of Marketing Strategy. As an internally and externally recognized marketing leader, this role serves as the single point of contact for Integrated Marketing, partnering closely with the General Manager to translate product strategy into differentiated, customercentric gotomarket plans. The Executive Director will drive decisionmaking in close collaboration with senior leadership and Centers of Excellence to orchestrate highimpact campaigns that deliver on critical business objectives, often navigating ambiguity. This position will be located in East Hanover, NJ or Cambridge, MA and will not have the ability to be located remotely. Relocation may be possible and requires necessary approval. This position will require up to 20% travel as defined by the business (domestic and/or international). Job Description Key Responsibilities: • Primary contact with Product General Manager and Integrated Product Strategy Team (IPST) to drive seamless alignment and consistency between the Product and Marketing functions in service of achieving the defined Product strategy objectives across the Integrated Marketing and Customer Experience Operations function, • Identify and embed brand-specific end-to-end HCP and patient domain expertise, to inform the go to market approach that drives customer (HCP and patient) behaviour change and market performance, • Directly manage, foster team development and oversee Patient & HCP marketers to drive excellence in developing the lead asset for HCP (e.g., CVA) and patient materials, • Share and incorporate knowledge on best practices to inform the integrated marketing strategy, while solving for complex problems often in ambiguity, • Oversee development of marketing strategy, priorities, and activities for one or more segments or channels; drive and measure brand performance; and effectively drive customer engagement across multiple stakeholders that are core to brand success, • Oversee field strategy alignment and coordination with Customer Engagement, • Influence while contributing to a high performing team culture that proactively and effectively interfaces between the pillars and key functions, • Ensure an integrated patient & HCP strategy is defined and delivered for the brand that will achieve the Product strategy and objectives; including resourcing required and budget, • Oversee agency (AoR) selection for marketing and partnering with Operations to maximize agency relationship(s), • Collaborate with Product and Global teams as appropriate on integrated plan and lead asset(s) Essential Requirements: • Bachelor's/undergraduate required; additional advanced education (MBA or certificates) preferred in related field Minimum of 10 years of directly related business experience in commercial Marketing in a regulated industry with US market launch experience required; experience in pharmaceutical/healthcare preferred • 5-10 years' experience in cross-functional areas such as Marketing, Sales, Market Access, and/or Patient services., • Experience in driving high performing brands in highly competitive categories within the US; recent launch experience for blockbuster specialty treatments preferred, • Demonstrated experience in utilizing data, insights, analytics, and behaviors into optimizing marketing performance and outcomes., • Understanding of complex brands within a specialty distribution with ability to navigate regulatory, compliance and legal environment to launch new programs, • Strong cross-functional leadership and ability to collaborate effectively with various stakeholders and teams including Product, Communications, Legal, Regulatory and Compliance, • Track record of attracting and developing talent and building high performing teams Desirable Requirements: • Rare disease area experience and therapeutic area experience within neuroscience &/or neuromuscular diseases, • Proven ability to leverage AI/agentic tools to drive improved effectiveness and efficiency Novartis Compensation Summary: The salary for this position is expected to range between $236,600 and $439,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Medical Affairs, Negotiation Skills, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Positioning, Product Strategy, Revenue Growth, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships, Value Propositions

Job Description Summary Location: #LI-Hybrid The Insights and Analytics team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Integrated Field Targeting & NBA, this role is crucial in shaping the strategic direction of customer engagement and market penetration. By leveraging data-driven insights and a deep understanding of the healthcare ecosystem, the Director, Field Targeting & Next Best Action (NBA) equips the field force in a given function with the necessary tools and information to effectively engage with key stakeholders. This role is instrumental in driving the company's growth by aligning targeting efforts with market access opportunities and evolving healthcare trends. The ideal location for this role is the East Hanover, NJ or Cambridge, MA site, but a distant working arrangement may be possible in certain states. Distant workers are responsible for the cost of home office expenses and any travel/lodging to the East Hanover or Cambridge site, as determined necessary by hiring manager. The position will require travel as defined by the business (domestic and/or international). Job Description • Maintain and improve customer (HCP & Account) targeting strategy for all Novartis field teams in a given function, ensuring they are aligned with the organization's broader strategic goals, • Improve overall targeting methods by identifying and propagating the most up-to-date, effective, and efficient approaches within the team, • Recommend priority accounts / HCPs for field force engagement based on various factors like reimbursement trends, access positioning, network influence, historic responsiveness, brand strategy, competitive pressures, in-depth understanding of the local healthcare ecosystem, etc., • Address specific account and HCP needs while also adhering to compliance guidelines., • Devise the call plan for accounts / HCP to balance workload across field force, while also catering to each account stakeholder's unique needs and business objectives, • Support quarterly targeting and field NBA review with key stakeholders, • Support CRM and Field operations to ensure targeting and field NBAs are successfully implemented, • Work with Launch I&A team's best practices to develop launch targeting and field NBA ahead of disease state education as well as product approval, • Provide insights on prioritization of accounts / HCPs for field force engagement based on various factors like reimbursement trends, access positioning, depth understanding of the local healthcare ecosystem, etc., • Implement Next Best Action models across core marketing and field functions to drive better engagement with patients and HCPs, • Work with I&A marketing analytics team to ensure NBA provides a coordinated customer experience, • Coordinate targeting & NBA strategy across all field functions to drive a better customer experience, • Work with AI/Data science team to develop an NBA decision engine, • Develop a feedback mechanism to gather insights from the field to push for continuous improvement Novartis seeks an individual with extensive experience in strategic leadership and customer engagement within the pharmaceutical or healthcare industry. This role requires a deep understanding of customer targeting strategies and the ability to align these with broader organizational goals. The candidate should have a proven track record of guiding teams in identifying and prioritizing customers and assessing patient growth opportunities.Experience in reviewing, enhancing targeting methods, and implementing Next Best Action models is crucial for driving engagement and achieving business objectives. Essential Requirements: • Bachelor's degree in related field is required; Master of Science and/or MBA preferred, • Minimum 8+ years of experience in customer prioritization, analytics, or strategic planning within the pharmaceutical or healthcare industry, • Proven track record of developing and implementing strategic goals and targets for large field teams, • Ability to inspire and guide cross-functional teams towards achieving strategic objectives, • Excellent analytical skills, with the ability to interpret complex data and translate insights into actionable strategies, • Experience in collaborating with senior leadership to align field goals with broader business objectives, • Strong understanding of market dynamics, competitive landscape, and industry trends in pharmaceuticals, • Exceptional communication and interpersonal skills, with the ability to effectively liaise between field teams and senior management, • Demonstrated ability to foster a culture of continuous improvement and data-driven decision-making, • Proficiency in using advanced analytics tools and technologies to support goal setting and performance evaluation Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Business Analytics, Competitive Intelligence, Cross-Functional Collaboration, Customer Insights, Customer Orientation, Data Analysis, Databases, Data Science, Forecasting, Go-To-Market Strategy, Healthcare Sector Understanding, Influencing Skills, Innovation, Machine Learning (ML), Marketing Analytics, Market Research, Microsoft Excel, People Management, Predictive Analytics, Product Marketing, Qualitative Research, Quantitative Research, R (Programming Language) {+ 5 more}

Job Description Summary #LI-Hybrid The Content Compliance Manager role sits at the center of how trusted, compliant content comes to life-where strategy, execution, and partnership intersect. As a Content Compliance Manager, you'll own the end-to-end stewardship of commercial content, working closely with Brand, Medical, Legal, Regulatory, and agency partners to enable confident decisions, reduce risk, and bring predictability to the content lifecycle. If you're motivated by ownership, impact, and building disciplined, modern ways of working that truly matter, this is a role where your influence will be seen and felt. This position will be located in East Hanover, NJ and will not have the ability to be located remotely. Relocation may be possible and requires necessary approvals. Job Description Key Responsibilities: • Own endtoend MAP execution from intake through approval, distribution, maintenance, and withdrawal., • Lead MAP submissions across brands and functions, including Urgent PR, Market Access, Training, Communications, and Patient Services., • Validate submission readiness, metadata accuracy, and reviewer routing aligned to MAP governance and triage standards., • Anticipate and manage risks, delays, and dependencies through forecasting, communication, and crossfunctional collaboration., • Ensure inmarket compliance by managing asset expiration, withdrawal, and documentation in DAM and downstream systems., • Partner with Content Owners to ensure timely asset removal aligned to expiration, withdrawal, or label changes., • Contribute to MAP forecasting and capacity planning to improve demand visibility and reduce unplanned work., • Govern consistent use of MAP and DAM tools, troubleshooting issues and enabling standardized ways of working., • Serve as a trusted crossfunctional partner, clearly communicating status, risks, options, and recommendations. Essential Requirements: • Bachelor's degree required; major in Business, Marketing, Communications, or related discipline preferred, • 3+ years of experience in pharmaceutical advertising, marketing operations, content, or communications, • Working knowledge of FDA and pharmaceutical promotional regulations and compliance principles, • Familiarity with pharmaceutical review and approval processes (MAP or equivalent), • Strong project and workflow management skills, • Ability to use data, systems, and structured methodologies to manage work and inform decisions, • Proficiency with Microsoft 365 and content review / DAM systems (e.g., Aprimo or similar preferred, PowerPoint, and Excel), • Clear communicator with strong organizational skills and attention to detail Novartis Compensation Summary: The salary for this position is expected to range between $108,500 and $201,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $108,500.00 - $201,500.00 Skills Desired Agility, Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategy, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing, Waterfall Model

Job Description Summary #LI-Hybrid This position will be located at either the East Hanover, NJ or Cambridge, MA site and will not have the ability to be located remotely. This position will require travel as defined by the business (domestic and/ or international). Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Associate Director, US Market Access Strategy is responsible for supporting the optimization of the market access strategy for launch and inline brands in Neuroscience through the delivery of the tactics designed to achieve the market access strategy. This role will work across the US Market Access organization to ensure that different subgroups are involved and/or informed in tactical execution as appropriate (i.e., Strategic Pricing & Contracting, Commercial Access Integration, Patient & Support Services, Finance). Additionally, this individual will ensure that market access tactics are executed against across the broader affected organization (i.e., the Product, Integrated Marketing, and Customer Engagement Organizations). The overarching objective is to ensure that each of our products is positioned for optimal payer coverage, affordability for appropriate patients, and durable value for Novartis over time and as the product matures and/or extends into new indications. There are three openings for this position. Job Description Key Responsibilities: • Supporting Market Access Strategy Director as point of contact for US product teams across Immunology and Neuroscience brands, • Assisting in the development of annual and launch Market Access product-specific tactical plans and partnering with brand and other Market Access teams to ensure that annual budgets are secured, • Engaging with the Integrated Marketing and Customer Engagement Organizations to ensure that we are working efficiently and market access strategies are seamlessly executed upon across the organization, • Developing market access promotional materials for Market Access, Marketing, Patient Support, and Customer Engagement organizations, • Supporting annual forecast activities and LCM forecast activities. Supporting development of critical market research including development of qualitative and quantitative areas of study, and determining fundamental go-to-market principles to achieve optimal product commercialization, • Supporting the socialization of US market access product strategies as appropriate with US Product Leads, • Managing vendor RFP process and ensuring contracting compliance, • Responsible for managing multiple budgets and deliverables, including organizing interim project read-outs to ensure cross-functional alignment and ensuring deliverables do not exceed allocated budget, • Working closely and engaging with Legal, Compliance, Brand and Marketing teams to ensure tactics are aligned and implemented in an expeditious and compliant manner, • Mastering the NVS Material Approval Process, including FUSE platform, compliance with pharma/FDA marketing policies, and vendor payment systems Essential Requirements: • Education: Bachelor's degree required; MBA, Healthy Policy or equivalent preferred, • Minimum of 5 years of pharmaceutical experience in Marketing/Sales, Market Access, Patient Services, Managed Care Finance, or a related field, • Awareness and understanding, and experience with US healthcare dynamics and the drivers of pharmaceutical value, • Success in the areas of commercial pharmaceuticals and a track record of execution and results, • Ability to recognize complex relationships and market dynamics and to synthesize simplified, direct and effective communications, • Strong interpersonal, communication and analytical skills combined with an ability to successfully collaborate across a matrix organization, • Ability to consistently meet deadlines and manage multiple projects with potential interdependent findings and deadlines, • Ability to adapt to changes within the internal and external environment Novartis Compensation Summary: The salary for this position is expected to range between $160,300 and $297,700 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $160,300.00 - $297,700.00 Skills Desired Access And Reimbursement Strategy, Agility, Analytical Skill, Analytical Thinking, Cross-Functional Collaboration, Customer-Centric Mindset, Employee Development, Finance, Go-To-Market Strategy, Healthcare Sector Understanding, Health Economics, Health Policy, Health Technology Assessment (HTA), Innovation, Inspirational Leadership, Market Access Strategy, Negotiation Skills, People Management, Process Management, Project Management, Public Affairs, Real World Evidence (RWE), Regulatory Compliance, Risk Management, Value Propositions

Job Description Summary This position will be located at either the Cambridge, MA or East Hanover, NJ site and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international). The Executive Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for an indication of a product within a given therapeutic area in the US, under the leadership of a General Manager for the Product or Portfolio. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including: Marketing, Sales, Novartis Patient Support, Market Access, Insights and Decision Science and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product or Portfolio and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strategy Organization and is expected to demonstrate accountability for the assigned product or indication and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Define critical and specific integrated priorities and key impact measures for assigned product/indicationin consultation with the cross-functional product strategy teamunder the final leadership of the General Manager., • Integrate, lead, measure and take decisive actionagainst the KPIs on theintegrated product strategy to raise impact for product, • Significant contribution to theP&L of a product/indicationwhile enabling partner functions to manage day-to-day resource management, • Significant contributionto thetopline results as an outcome of strategic choices, • Significant contributionto theintegrated cross-functional resource allocation to deliver highest impact, • Establish and coordinate management of KPI's across all functions accountable for the integrated product strategy, • Appropriately partner with functional heads in trade-off decisions, • Partner with other general managersand members of theProduct Strategyteamfor enterprise decisions, including potential trade-offs betweenproducts/indications Essential Requirements: Education(minimum/desirable): Bachelor's Degree, preferred MBA Experience: Required: • 10+ years in pharmaceutical, biotech, healthcare, or healthcare consulting industry inclusive of at least 2different typesof cross-functional roles/experience, • 3+ years of direct responsibility for large budget management inclusive of owning key product trade-off decisions, • 3+ years leading and translating an integrated product strategy requiring global and local alignment, • US Market, launch and product lifecycle stages experience,OR,General Manager experience in other countries Preferred: • Therapeutic Area experience, • US experience strongly preferred, • Global or other country / region experience (Projects orfull timeroles or temporary roles for 6 months or more) Cross-functional roles/experience means the associate has worked in different full-time roles for at least 1 year each. Cross functional roles can include experiences in Sales, Marketing, Market Access, NPS,IDS, Medical. The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Medical Affairs, Negotiation Skills, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Positioning, Product Strategy, Revenue Growth, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships, Value Propositions

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting to the VP, Head of Customer Relationship Management (CRM) Product Management, the Executive Director, CRM Product Owner leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem. This hands-on role is central to transforming the way Novartis interacts with patients and customers by integrating process improvements, technology solutions, analytics, and user experience enhancements to deliver a world-class, customer-centric experiences. The ED, CRM Product Owner partners closely with business and IT leadership to build a robust CRM foundation and activate transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Create and steward the Product Vision, Roadmap, and Delivery: Define, communicate, and execute the vision and strategy for CRM capabilities/functions (e.g. Customer Engagement, Medical, etc) ensuring alignment with business goals and stakeholder needs, • Drive CRM Product Innovation: Champion the adoption of advanced CRM technologies (including AI) and processes to optimize customer engagement and deliver actionable insights across the organization., • Gather CRM Requirements: Collect and interpret business needs, translating them into system and process improvements powered by technology, analytics, and best practices., • Deliver Product Management Excellence: Uphold high standards for product management delivery, driving disciplined execution, predictable and high-quality releases, and continuous improvement., • Transform Business Processes: Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and technology-enabled solutions., • Lead Cross-Functional Collaboration: Facilitate collaboration between senior business leaders and working teams, securing input, feedback, and alignment on CRM initiatives., • Ensure Governance & Compliance: Establish and enforce governance frameworks to guarantee all CRM initiatives meet regulatory, privacy, and compliance requirements., • Build and Develop High-Performing Teams: Recruit, mentor, and lead groups of Product Owners, managing dependencies and fostering a culture of innovation and continuous improvement., • Drive Change Enablement: Align stakeholders, identify risks, and remove barriers to ensure successful adoption and sustained progress of CRM initiatives., • Evangelize CRM Strategy: Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications., • Optimize CRM Investment: Prioritize and implement best practices, conduct build vs. buy analyses, and maximize the value of CRM investments., • Maintain Industry Awareness: Stay current on CRM platforms (e.g., Salesforce, Veeva), industry trends, and best practices across sectors. Experience: Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM capabilities programs within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM Data and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. Essential Requirements: * Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred • Minimum 10+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors, • Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation, • Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce (Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the major and evolving players in the ecosystem., • Deep expertise in CRM, AI, and Data platforms and architectures (e.g., Salesforce, Salesforce Data Cloud, Veeva, OpenAI, Snowflake, or similar data lake technologies)., • Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, • Experience managing and being accountable for the operations of product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation, • Excellent leadership and communication skills with the ability to build and lead high-performing teams; People management experience within CRM, AI, technology, or data-driven environments required, • Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy, • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions; Ability to adapt strategies and approaches in a rapidly evolving technological landscape The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Digital Marketing, digital marketing strategy, Franchise Development, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, launch strategies, Marketing Strategy, People Management, Product Positioning, Product Roadmap, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary The ideal location for this role is the East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, NJ site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The Executive Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for an indication of a product within a given therapeutic area in the US, under the leadership of a General Manager for the Prod-uct or Portfolio. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including Marketing, Sales, Novartis Patient Support, Market Access, Insights and Decision Science and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product or Portfolio and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strat-egy Organization and is expected to demonstrate accountability for the assigned product or indication and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Perform strategic assessments of select competitor activities, including market situation analysis, strategic forecasting, strategic and operational benchmarking, articulation of implications and drive development of a cross-functional competitive response plan in legal and compliant manner., • Monitor/benchmark strategic plans and key developments of competitors to provide early warning for potential threats and opportunities for successful implementation of prioritized critical initiatives and tactical plans., • Proactive surveillance of core Disease Area healthcare & macroeconomic environment including policy, regulatory, health technology to identify threats and opportunities relevant to planning initiatives in the US and identify business critical trends in advance to drive portfolio growth in the future., • Drive the design and execution of competitive planning initiatives (competitive simulations) for key products subject to significant competitive events. Ensure the effective implementation and integrity of all competitive and business intelligence activities such as primary research, and other appropriate intelligence gathering and analysis projects through timely and appropriate coordination with team members and external vendors., • Lead strategic planning for lifecycle management (LCM) across the Therapeutic Area portfolio with focus on maximizing the long-term value of our assets, • Work closely with cross-functional teams including Medical Affairs, Development, Strategy & Growth, Novartis Technical Operations, Regulatory, Finance, Supply Chain, Trade and Market Access to ensure realization of LCM priorities. Proactively address/manage risks and issue escalation. Ensure close coordination with peers and key matrix partners, on forecasts and cost projections and appropriate coordination with team members, and external vendors, • Liaison with key cross-functional partners such as Market Access, Medical, BD&L, M&A, Biomedical Research, Development and S&G teams to develop US go/no-go position and critical success factors on pipeline assets, • Inform commercial implications to early asset development plans, as well as drive development of US-centric commercialization strategy for assets in later stages (pre-FDP) to inform strategic product profile development and ensure transition to established IPSTs as appropriate., • Strong relationship with International TA to ensure that commonalities can be maximized, and differences can be elevated for appropriate discussion., • Develop center of excellence capabilities within the team Essential Requirements: Education (minimum/desirable): Bachelor's Degree is required in relevant area, MBA or advanced degree preferred Required: • Minimum 10 years of commercial experience with multiple functional experience (ideally including new products/ pipeline/ lifecycle management) in a pharmaceutical, biotech, healthcare, or consulting environment, inclusive of at least 2 different types of cross-functional roles/experience, • Recent US Market experience with launch and various product lifecycle stages, • Experience partnering with Medical Affairs and Development to inform strategic choices, • Highly motivated individual who can work with a high degree of autonomy, in a dynamic environment applying creative problem-solving skills and industry knowledge., • Possess a portfolio approach and experience uncovering and implementing innovative strategies in a competitive marketplace., • Ability to be a leader and proactive custodian for consistent competitive readiness excellence Desirable Requirements: • Experience in multiple therapeutic areas preferred, • Experience with Insights & Analytics and/or Market Access a plus, • Ability to influence, communicate effectively and engage confidently with senior level leaders, including ECN, USLT and SVP, • Able to work in a highly complex, ambiguous and dynamic environment with high visibility and tight timelines Novartis Compensation Summary: The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Business Development, Business Strategy, Collaboration, Curiosity, Data Analytics, Decision Making Skills, Finance, Go-To-Market Strategy, Influencing Skills, Leadership, Operations, Prioritization, Strategic Partnerships, Strategic Planning

Job Description Summary #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting to the Executive Director, CRM Product Strategy, this role acts as the central authority on value measurement and partners closely with Finance, Commercial, Operations, and CRM delivery teams to ensure CRM is a strategic growth and efficiency driver for the US organization. The Director, Product Strategy - Value Realization is responsible for quantifying the impact of CRM investments and ensuring Novartis realizes clear, measurable business value from CRM capabilities. This role defines success metrics, builds value frameworks, and establishes processes that link CRM investments directly to productivity, usability, and commercial outcomes. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Major Accountabilities: Value Definition & Measurement • Define and operationalize KPIs, OKRs, and success measures at the portfolio, program, and capability level, • Build methodologies to quantify productivity savings (time, cost, effort reductions) driven by CRM capabilities, AI/agentic solutions, automation, and workflow optimization, • Create usability-performance frameworks to measure user experience, adoption quality, and time-to-value, • Build andmaintaina CRM value realization framework that informs prioritization and resource allocation decisions, • Partner with Finance to ensure value assumptions, productivity gains, and ROI projections are recognized and audited, • Develop business cases that clearly quantify expected value and align to enterprise commercial objectives, • Lead cross-functional working sessions with Sales, Marketing, Medical, Patient Services, Operations, Strategy, IT and Finance toidentify,validate, and track value opportunities, • Partner with IDS analytics and data teams to design, execute, and industrialize value measurement models and reporting, • Collaborate with the Product Vision and Platform Roadmap teams to ensure roadmap decisions are grounded in measurable business outcomes, • Drive organizational alignment around value-based prioritization and transparent reporting, • Engage in matrix leadership across business, IT, and commercial teams without direct authority Reporting & Communication * Develop dashboards and reporting mechanisms to communicate progress against value KPIs and OKRs * Present measurable value, productivity impact, and insights to executive leadership * Serve as a trusted strategic advisor for CRM value across the US Enterprise organization Novartis seeks an accomplished product strategy and business analytics leader withdemonstratedsuccess in defining success metrics and quantifying value from CRMand enterprise systems. The ideal candidate brings strong business acumen, executive presence, and the ability to translate complex analysis into clear, actionable decisions. Essential Requirements: • Bachelor's degreerequired;Master'sdegree, MBA, or advanced analytics background preferred, • 7+ years in product strategy, business analytics, consulting, value realization, or enterprise performance roles, • Demonstrated success defining and operationalizing KPI/OKR frameworks for complex CRM programs and implementation, • Experience quantifying productivity savings and building ROI frameworks for CRM investments, • Strong understanding of CRM platforms (Salesforce, Veeva) and commercial operations, • Excellent analytical skills with the ability to translate complex data into strategic insights and clear executive recommendations, • Demonstrated ability to use data-driven insights to shape investment decisions, prioritize initiatives, and challenge assumptions with senior stakeholders, • Proven matrix leadership experience within complex, cross-functional life science environments, • Knowledge of the pharmaceutical industry, including sales, medical, patient services, access and marketing operations and the dynamics of the US commercial environment Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary The Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for a product within the CV therapeutic area in the US. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including: Marketing, Sales, Novartis Patient Support, Market Access, Insights & Data Science, and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strategy Organization and is expected to demonstrate accountability for the assigned product and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Define critical and specific integrated priorities and key impact measures for assigned product/indication in consultation with the cross-functional product strategy team under the final leadership of the General Manager., • Integrate, lead, measure and take decisive action against the KPIs on the integrated product strategy to raise impact for product, • Significant contribution to the P&L of a product/indication while enabling partner functions to manage day-to-day resource management, • Significant contribution to the topline results as an outcome of strategic choices, • Significant contribution to the integrated cross-functional resource allocation to deliver highest impact, • Establish and coordinate management of KPI's across all functions accountable for the integrated product strategy, • Appropriately partner with functional heads in trade-off decisions, • Partner with other general managers and members of the Product Strategy team for enterprise decisions, including potential trade-offs between products/indications Essential Requirements: Education (minimum/desirable): Bachelor's Degree, preferred MBA or other advanced degree/executive education Required: • 8+ years in pharmaceutical, biotech, healthcare, or healthcare consulting industry inclusive of at least 2 different types of cross-functional roles/experience, • 2+ years of direct responsibility for large budget management inclusive of owning key product trade-off decisions, • 2+ years leading and translating an integrated product strategy requiring global and local alignment, • Therapeutic Area experience, • Consulting, Market Access and or Finance experience strongly preferred, • US experience strongly preferred, • Global or other country / region experience (Projects or full time roles or temporary roles for 6 months or more) The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Negotiation Skills, Operational Excellence, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships

Job Description Summary Location: Cambridge MA, East Hanover NJ, US or Basel Switzerland. This role will follow a hybrid working model. If based in Europe, please apply to REQ-10076667 LI-#hybrid The Novartis Strategy & Growth, Therapeutic Area Strategy team for Immunology is seeking a new TA Strategy Director who will support the creation and update of TA strategy; provide early-phase commercial insights to project teams; guide TA-specific internal pipeline development and external licensing / acquisitions opportunities; and support integrated enterprise alignment across Biomedical Research (BR), Development, Strategy & Growth (S&G), and the Commercial US and International units. Job Description Key Responsibilities: * Brings external benchmarking, analysis and insights, and judgment to support the TA Strategy Head in developing Immunology therapeutic area strategy * Brings both understanding of the pharmaceutical industry and the Immunology to derive insightful and differentiating competitive advantages over our peers * Provides key commercial insights to the R&D project teams, particularly for early phase programs. This includes creating product forecasts and assessing competitive landscape and portfolio strategic fit. * Analyses reports and publications to extract key messages, including building product forecasts * Supports development and delivery of TA-specific strategic external insights to support identification of growth opportunities, emerging competitive challenges and support creation of a third-party view around key strategic levers, and commissions targeted primary research * Supports strategy and commercial analysis for business development activities * Actively contribute to Global /Unit Strategic Planning process Essential Requirements: * Bachelor's degree required. Advanced degree (PhD, MD or other advanced University degree) and / or equivalent experience in life science/healthcare; MBA or consulting or equivalent experience highly preferred. * In-depth TA knowledge (or track record to acquire required TA expertise effectively and rapidly) in Immunology. * Highly agile having the capacity to support a number of strategic DAs within a TA and multiple programs internal and external * Substantial experience evaluating new product opportunities (through M&A, BD&L and internal re-search programs). * At least 5-7 years of Industry pharma and/or medical devices Experience in Research & Development and/or commercial functions with experience conducting, commissioning, analyzing primary research * Experience of strategy development and asset shaping early in lifecycle (any functional perspective) * Recent (post 2015) local US in-market experience; local US experience includes working within the US market with the local US customers, US health care systems / systems Novartis Compensation Summary: The salary for this position is expected to range between $185,500.00 and $344,500.00 USD per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? ___ Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: ___ Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally: ___ EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Analytical Skill, Artificial Intelligence (AI), Business Development, Business Partners, Business Strategy, Change Management, Data Analytics, Finance, Go-To-Market Strategy, Influencing Skills, Leadership, Management Consulting, Strategic Planning

Job Description Summary #LI-Remote Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-70% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. Company will not sponsor visas for this position. As Regional Director, Medical Science Liaison (MSL), you will set the standard for Field Medical Excellence across the region or local CPO translating strategy into action by driving Field Medical plans, ensuring launch readiness for key products (including MSL deployment, tools, and resources), and strengthening the systems and processes that enable high-impact field execution. You will partner closely with Regional Medical Directors, the Global FME group, and Franchise/Global Medical Affairs teams to deliver results. Job Description Key Responsibilities * Lead and guide the Field Medical Team (MSL Managers), ensuring the effective implementation of a Field Medical organization within the assigned region or medical unit * Drive the implementation of Field Medical Intelligence and insights, enabling cross-functional exchange, engagement strategy development, and execution * Support and ensure Field Medical launch excellence and all related launch activities * Build and strengthen regional/CPO Field Medical capabilities, including onboarding, soft skills development, and coaching excellence * Plan, coordinate, and deliver MSL and MSL Manager training in collaboration with Global FME and Global Medical Affairs Franchise teams, ensuring local implementation of training curricula and individual development plans * Adapt and leverage therapeutic medical resources for external use by MSLs * Develop and maintain regional deployment maps across all brands, align on standardized FME/CPO KPIs, ensure tracking, and provide regular reporting of deployment, KPIs, and insights to regional/country and global medical leadership * Provide coaching and talent development for direct reports; ensure compliant reporting of technical complaints, adverse events, and special cases within 24 hours, and oversee the distribution of marketing samples where applicable Essential Requirements * Education: Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc.) * Minimum of 7 years' experience in a Field Medical-based position within the pharmaceutical industry or as an MSL ispreferred OR8+ years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting required. * Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required. * History of organizational or enterprise impact through strategic thinking, working within a matrix organization and leading others through collaborative teams in a Field Medical-based positionrequired. * Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies. * Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around them do the same. * Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment. * Adherence with Company policies, state and federal laws and regulations * Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Field based, customer-facing position majority of the time with approximately 60-70% travel required to achieve performance and business objectives (face to face, virtual, email, telephone, etc.). Must have a valid driver's license. Desirable Requirements * Previous experience in assigned therapeutic area (Neuroscience) or related therapeutic area is preferred. NOTE: Above level experience criteria are not an exhaustive list. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between $225,400 and $418,600 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $225,400.00 - $418,600.00 Skills Desired Clinical Research, Clinical Study Reports, Customer Engagement, Customer Insights, Disease Management, Health Economics, Internal Medicine, Medical Communication, Medical Information, Microsoft PowerPoint, Microsoft Word, Patient Care, Phase Iv Clinical Trial, Product Placement, Scientific Support, Strategic Direction, Team Player, Teamwork, Utilization Management (Um)

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: • Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions., • Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes., • Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support., • Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility., • Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person., • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency., • Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience., • Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: • Bachelor's degree required from 4-year college or university., • Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply., • Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers., • Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws., • Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. Desirable Requirements: • Experience across therapeutic groups, disease states, account management strategy, and new product launches., • Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. • Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience., • Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively., • Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities., • Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information., • Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: • Associate Territory Account Specialist: $77,000 and $143,000 per year, • Territory Account Specialist: $93,800 and $174,200 per year, • Senior Territory Account Specialist: $119,700 and $222,300 per year, • Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Job Description Summary #LI- Hybrid Novartis has an exciting opportunity for a Director, Analytics Infrastructure & Pipeline Operations. This role is responsible for building next-generation, AI-powered automated data pipelines and scalable data repositories that enable enterprise data science and analytics at scale. By leveraging advanced AI technologies, modern data engineering tools, and feature engineering platforms, this director creates self-service, analytics-ready datasets and enterprise feature stores that empower both expert data scientists and citizen data scientists to rapidly develop, deploy, and scale models. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international. Job Description Key Responsibilities • Design and implement intelligent, self-healing data pipelines that leverage AI/ML for automated data quality monitoring, anomaly detection, and remediation., • Build and maintain centralized feature stores that enable feature reusability across multiple models and use cases., • Create curated data repositories optimized for data science/AI workflows, including training datasets, evaluation datasets, and production serving layers., • Develop automated feature engineering pipelines that transform raw data into analytics-ready features with lineage tracking., • Partner with Enterprise IT to optimize analytics platform architecture for high-performance data science workloads., • Build automated pipelines that integrate diverse data sources including sales, CRM, patient claims, real-world evidence, and unstructured data., • Create self-service data access layers that empower data scientists and analysts to query and extract data independently., • Establish SLAs for data availability, freshness, and quality; implement monitoring and observability solutions. Essential Requirements • Advanced degree in Computer Science, Data Engineering, or related field;, • 10+ years of experience in data engineering, ML/AI engineering, or analytics infrastructure., • 5+ years leading teams building enterprise-scale data platforms and feature stores., • Expert knowledge of feature store technologies (Feast, Tecton, SageMaker Feature Store, Databricks Feature Store)., • Deep expertise in modern data platforms optimized for ML workloads (Databricks, Auto ML, Snowflake, BigQuery)., • Strong proficiency in Python, SQL, Spark/PySpark for large-scale data processing., • Experience with data orchestration tools (Airflow, Prefect, dbt) and CI/CD for data pipelines., • Proven track record of implementing AI/ML-powered automation in data engineering workflows., • Strategic thinker who can balance innovation (cutting-edge AI tools) with reliability (production stability)., • Builder mindset with ability to create scalable, self-service capabilities that reduce dependency on data engineering., • Experience in pharmaceutical, healthcare, or life sciences industry., • Knowledge of streaming technologies, MLOps tools, and data lakehouse architecture. Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Agile (Programming Methodology), Artificial Intelligence (AI), Business Value Creation, Change Management, Curious Mindset, Data Governance, Data Literacy, Data Quality, Data Science, Data Strategy, Data Visualization, Deep Learning, Learning Agility, Machine Learning (ML), Machine Learning Algorithms, Mentorship, Nlp (Neuro-Linguistic Programming) And Genai, Organization Awareness, Stakeholder Engagement, Statistical Analysis, Time Series Analysis, Vision, Visualization

Job Description Summary This position will be located in the East Hanover, NJ site. Job Description The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. We are seeking a visionary and pragmatic leader to build and institutionalize the foundation for analytics at scale. This role will architect the systems, standards, and capabilities that enable high-quality, consistent, and scalable analytics across our organization. By defining frameworks, ensuring rigor, and connecting cross-functional efforts, this leader will make analytics a repeatable, trusted, and efficient enterprise capability. Key Responsibilities: * Establish and champion analytics rigor, including statistical standards, validation protocols, and QA practices. * Define enterprise-wide frameworks for measurement, performance metrics, and reporting standards. * Enable cross-functional synergy by connecting analytics efforts across Commercial, Medical, Market Access, and other domains. * Institutionalize analytics engineering as a core discipline, including reusability of data pipelines, analytics automation, and production-grade analytics solutions. * Develop scalable capabilities that allow solutions to be transferred across use cases quickly and effectively. * Support governance and compliance, ensuring analytical outputs meet regulatory and ethical standards. Essential Requirements: * Bachelor's or master's degree in business administration, Computer Science, Engineering, or a related field. * 10+ years of experience in data/analytics, with demonstrated success in building scalable systems or frameworks. * Proven track record of establishing analytics standards, governance, or platform capabilities. * Strong cross-functional experience, ideally within Commercial, Medical, or Market Access analytics in life sciences or a regulated industry. * Experience with analytics engineering, BI tooling, and data infrastructure concepts. * Excellent communication and influence skills, especially with technical and non-technical stakeholders. Preferred Qualities: * Systems thinker with a deep understanding of how analytics drive decisions across an enterprise. * Builder mindset: enjoys creating structure from ambiguity and scaling impact. * Comfortable balancing strategic design and operational execution. * Deep understanding of data lifecycle, from data ingestion to decision-making impact. The pay range for this position at commencement of employment is expected to be between $214,900.00 and $399,100.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, People Management, Product Positioning, Product Roadmap, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Job Description/Preferred Qualifications Key Responsibilities: • Skilled in troubleshooting, maintenance, and support for system-level challenges in a production environment. Conduct failure analysis reports and investigations., • Work with suppliers to resolve component/yield/part problems in a timely manner and assist purchasing teams in driving supplier quality improvements and cost reductions efforts., • Collaborate with team members to troubleshoot and resolve assembly issues efficiently., • Proven experience in:, • Designing cables/harnesses. Experience with subcomponents and pricing., • PCB board/electrical enclosures testing and debugging., • Designing and developing fixtures to support production, • BOM structuring for multidisciplinary products, submitting, and managing engineering change orders, • Procedure writing to document assembly instructions production processes., • Proven ability to manage multiple projects simultaneously, maintain project timelines and work independently., • Knowledgeable and experienced in two or more of the following areas:, • PC/server build and configuration, HW setups, BIOS configuration., • Communication protocols like RS232, Ethernet, and ECAT., • Lab equipment: DVM, Megger insulation tester, network analyzer, oscilloscope., • ICT fixture design or knowing how to write requirements for PCB board testing., • PCB layout programs (OrCad, Deep trace, Altium), • Travel Requirements: Up to 10% travel to support customers worldwide. Technical Skills: • Manufacturing Software: SAP ERP, Autodesk AutoCAD, SolidWorks, Catia, OrCAD, AutoCAD, any harness design software, Cirris., • Production Planning Tools: Advanced Planning and Scheduling (APS), MRP II, Kanban systems, Gantt charts., • Data Analysis & Reporting: Microsoft Excel (Advanced), SQL (Intermediate), Power BI (Intermediate), VBA Macros., • Regulatory Compliance: Knowledge or previous exposure to ISO 9001, Six Sigma (Green Belt), Lean Manufacturing principles, OSHA standards, EPA regulations. Preferred Qualifications: Bachelor's or Master's degree in Electrical Engineering. Minimum Qualifications Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years Base Pay Range: $96,000.00 - $163,200.00 Annually Primary Location: USA-NJ-Totowa-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at ___ or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched ___ for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to ___ to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Job Description Summary #LI - Hybrid This position will be located at the East Hanover, New Jersey site and will not have the ability to be located re-motely. This position will require travel as defined by the business (domestic and/ or international). The Manager, Programs & Systems Training will be aligned to intake, program case management, coverage and access, and/or system training functions, and will be responsible for supporting the creation of program and system curricula, supporting MAP/FUSE approval, and facilitating trainings for new hires and continuous learnings. Job Description *Assist the Associate Director, Systems Training with creating product programs and system curricula, as well as operational plans and trainings for transitioning brands, new launches, label expansions/updates, program sunsets, and routine system updates. *Conduct trainings using adult learning principles to enhance agent competency and knowledge retention of training curricula. *Ensure high-quality delivery of training through various methods such as live and virtual facilitation, train-the-trainer sessions, peer-based teaching, guided practice sessions, experiential learning, and problem-solving activities, utilizing appropriate technologies. *Execute pull-through opportunities and provide refresher trainings for curricula. *Implement competency models, needs assessments, simulations, and certifications to ensure supervisors and agents are ready and proficient in specific branded programs (e.g., onboarding, copay, benefits verification, adherence), systems (e.g., Salesforce, Genesys), technologies (e.g., triage, eFax, portals), and business applications (e.g., artificial intelligence, electronic benefits verification/prior authorization, government checks). *Demonstrate subject matter and technical expertise in the assigned function, including knowledge of business processes, operational flows, program design, and operational challenges in areas such as intake, program case management, reimbursement, and/or systems training. • Maintain up-to-date trainings that effectively emphasize compliance reporting requirements, including reporting technical complaints, adverse events, and special case scenarios related to Novartis products within 24 hours of receipt. *Collaborate with many individuals across NPS and PSC leaders, PSC Operations, Training, Marketing, Legal, People & Organizations, Ethics Risk Compliance, Service Business Partners Required Experience: * Three (3) years of work experience in a healthcare or pharmaceutical training and development capacity. * Previous experience working with systems, technology and business applications (Salesforce CRM, LMS systems, Microsoft suite, Outlook, Publisher, Project and Visio). * Experience working with contact centers and/or central support operations, including but not limited to hub/pharma functions, case management, benefit verification, etc. * Skilled in public speaking and facilitation of training classes for in person and remote teams. * Strong interpersonal, communication, influencing and analytical skills. * Ability to manage multiple projects and consistently meet deadlines. Preferred Qualifications: * Experience building training program curriculum, designing content and facilitating training for business systems and technology. * Key understanding of Adult Learning Principles, Curriculum Design, Instructional Design, Adult Learning Principles, Learning Analytics & Measurement. * Excels at interacting with a diverse group of people, including line managers and matrixed partners. Travel requirements: Role is office-based in East Hanover, NJ with occasional travel between offices in Tempe Arizona (anticipating 20%) Hybrid Working Requirements: Ability to work on-site 3 days per week The pay range for this position at commencement of employment is expected to be between$93,,800 and $174,200.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $93,800.00 - $174,200.00 Skills Desired Calls Handling, Customer Care, Customer Experience, Customer Relations, Customer Satisfaction, Customer Service, Customer Support, E-Learning, Field Service Management, Order Management, Professional Ethics, Sales, Waterfall Model

Job Description Summary #LI-Hybrid The ideal location for this role is East Hanover, New Jersey site. Relocation may be possible and requires necessary approvals. The role of the Program Operation Manager is to support product and program strategy for Neuromuscular therapy. This role supports ongoing planning, evaluation/measurement, and optimization of short-term and long-term program performance to enable impact for Novartis and patients. This includes day-to-day management and monitoring of all NPS programs and services (onboarding, co-pay, adherence, e-services, hub operations), and pull-through of customer-facing resources to support field execution of Neuromuscular programs. Serves as the primary contact between NPS field associates and HQ on program operations and patient access and reimbursement content deployment. This associate will collaborate closely with the Director of NPS Program Strategy and Management for Neuromuscular therapy on program evolution through the product life cycle. Additionally, they will liaise with multiple NPS Centers of Excellence and cross-functional teams. Job Description Major Accountabilities * Works as an integral part of theNPScross-functional team toidentifyand escalate operational issues requiring resolution withNPSteams including, but not limited to,Vendor Management, Patient Support Center, ProductTeamand Field Operations * Liaises withNPSCenters of Excellence, including, but not limited to,NPSVendor Operations Team, to address day-to-day operational needs and provide input for Vendor Management Teamto communicate with vendor partners * Leads/participatesin daily/weekly calls as necessary to be operationally up to speed on all projects and issues with program management * Assess program operations to ensure businessobjectivesare being metand evaluates program performance against theseobjectivesin partnership with Patient Support Center and Program Data Insights and Analytics Center of Excellence * Acts as a consistent liaison, point of contact and facilitator to enableappropriate discussionsand projects betweenNPSOperations, Product Teams, Vendors, USMM, Finance, Strategic Sourcing, Field, IT, Analytics, and other business partners and departments related toNPSOperational activities * Supports successful communication ofNPSprogramsto key stakeholders across the enterprise including sales, marketing, and field reimbursement teams andmaintainsan in-depth understanding of assignedNPSProgram(s) and initiatives related to that program * Understands key operational and program reports and uses them to measure business efficiency to manage overall program performance * Partners withNPSEnterprise Content Design Team topull-through customer-facing resources to field teams and content across all stakeholders (including MAP/FUSE) * Responsible foridentifyingand reporting adverse events via the established Novartis systems as per applicable processes. Experience: Required Experience: * 2+ year's background in patient services or similar (including specialty pharmacy distribution & capabilities, patient care coordination, operational workflows, and managed care knowledge) * Program management and/or project management experience * Contract/task order writing and management of the complete contract lifecycle * Ability to develop, apply and present on required reporting metrics and elements Preferred Experience: * In depth knowledge ofrare disease and buy and bill /specialty product distribution and service company business models * In-depth knowledge and understanding of patient services challenges and opportunities * Ability to build relationships, collaborate and influence across a matrix organization * Knowledge of HIPAA and OIG rulings that impact Patient Services * Experience with specialty and/or buy-and-bill products * Experience with vendor management a plus The pay range for this position at commencement of employment is expected to be between$114,,100 and $211,900.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $114,100.00 - $211,900.00 Skills Desired Business Networking, Business Partners, Business Planning, Business Process Transformation, Business Strategy, Curiosity, Diversity & Inclusion, Finance, Go-To-Market Strategy, Key Account Management, Leadership, Lean Six Sigma, Management Consulting, Scrum (Programming Methodology), Strategic Planning

Job Description Summary Location: #LI-Hybrid The Insights and Analytics team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the Director, NS (Neuroscience) Business Performance Lead, the AD, Business Performance is crucial in monitoring and tracking business performance for their brand. The AD, Business Performance plays a pivotal role in driving strategic insights and fostering systematic, data-driven decision-making to enhance business outcomes. By evaluating performance trends, the AD, Business Performance provides insights to business stakeholders to inform brand strategy. In addition to performance evaluation, the AD, Business Performance will proactively and systematically identify risks and opportunities, provide leadership with a comprehensive view of key performance indicators and ensure that required strategies can be formed and implement-ed for the brand in alignment with Novartis's strategic objectives. The AD, Business Performance will work particularly closely with the Forecasting, Decision Science, Data Science and Function-al Excellence Reporting teams, ensuring accurate business performance information is disseminated to all relevant stakeholders. This position will be located at East Hanover, NJ site and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Implement US Brand Performance Vigilance processes to measure and track core metrics for brand performance covering all patient, customer, and competitive metrics such as Rx, share, claims, etc, • Works toward a clear and consistent view of brand business performance, with easy-to-understand data visualization enabling continuous progress monitoring, gap anticipation, course correction with data-driven hypothesis generation, • Implement requirements for the content and format of the report summarizing performance status at the brand level, • Collaborates closely with the Data Ops, Functional Excellence and Reporting team, ensuring the data-to-analysis-to-reporting pipeline is optimized, • Investigate performance data anomalies with Data Ops End-to-End Quality Assurance to ensure data variance is not interpreted as performance signal, • Proactively monitor external customer threats & opportunities including account performance at key accounts across the US at the brand level, • Implement standardized excellence practices across the IDS reporting ecosystem, • Implement consistent set of brand performance metrics & decomposition creating a shared base of understanding of "what" is happening, • Implement AI / ML models to improve 1st level of performance diagnosis in partnership with AI / Data Science team, • Represent Business Performance for their brand in the new POD way of working bringing the best of I & A capabilities together, • Articulate a clear narrative for business performance grounded in data and insights, considering current strategy and how it should evolve, owned by the IDS Illuminator as part of the IDS POD, • Proactive tracking of competitive threats & opportunities Novartis seeks an individual with extensive experience in the pharmaceutical or healthcare industry, with a strong understanding of market dynamics and regulatory environments. With a proven track record in business performance management, strategic planning, or a similar role, the person should demonstrate the ability to drive business outcomes through data-driven insights. The candidate should excel in bridging the gap between functional and business teams, fostering clear communication and understanding, while engaging with and influencing senior leadership and other key stakeholders to drive strategic initiatives and performance improvements. Essential Requirements: • A Bachelor's degree in Business Administration, Finance, Economics, or a related field; an MBA or advanced degree is preferred, • Minimum 6+ years of experience in business performance management, strategic planning, or a similar role within the pharmaceutical or healthcare industry, • Commitment to driving and enabling data-driven decision making throughout all levels of the organization, • Exceptional business acumen, paired with a deep understanding of business dynamics in the context of the pharmaceutical industry, • Experience in managing multiple projects simultaneously, ensuring timely delivery and alignment with business goals, • Experience in managing relationships with key stakeholders, including senior leadership and external partners, • Ability to work effectively with cross-functional teams and drive strategic initiatives, • Excellent verbal and written communication skills to articulate and present business problems and solutions to key stakeholders persuasively, • Strong analytical and problem-solving skills with the ability to interpret complex data and generate actionable insights, • Proficiency in data analysis tools and software, such as Excel, SQL, Python, R or similar business intelligence platforms, • Demonstrated strong leadership skills in a team environment which requires negotiation, persuasion, collaboration, and analytical judgment, • Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities Novartis Compensation Summary: The salary for this position is expected to range between $145,600.00 and $270,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $145,600.00 - $270,400.00 Skills Desired Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Market Research, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Team Leadership, Waterfall Model

Job Description Summary Onsite #LI-Onsite East Hanover, New Jersey About the role: The Statistical Programming community at Novartis comprises of approximately 350 (internal) statistical programmers and belongs to the Advanced Quantitative Sciences (AQS) organization which also includes more than 450 biostatisticians, pharmacometricians and data scientists supporting the entire portfolio of clinical projects across the Research, Development and Commercial spectrum. In this role, you will be responsible for all statistical programming (SP) aspects of several studies, a medium to large sized program or program-level activities (incl. submission and post- marketing activities). You will be a key collaborator and strategic partner with cross-functional team members within the clinical trial/program, ensuring the integrated/ clinical development/ evidence plans are executed efficiently with timely and high-quality deliverables Job Description Your Key Responsibilities: * Lead statistical programming activities as a trial programmer for one or multiple trial(s) or as a lead/ program programmer for a program or an indication. * May coordinate activities of internal/ external programmers. Make SP decisions and propose strategies at study, program or indication/ disease level. * May act as functional manager of associates including providing supervision and guidance to these programmers on operational / functional expertise and processes. * Build and maintain effective working relationship with cross-functional teams, able to summarize and discuss status of deliverables and critical programming aspects (timelines, scope, resource plan), e.g. as statistical programming representative in study- or program-level team. * Review eCRF, data structures, and ensure program-level standardization for effective pooling and efficient case record tabulation (CRT) production. * Comply with company, department and industry standards (e.g. CDISC) and processes, assess and clarify additional programming requirements, review, develop and influence programming specifications as part of the analysis plans (incl. program-level strategies). * Provide and implement statistical programming solutions; ensure knowledge sharing. Act as programming expert in problem-solving aspects. * Ensure timely and quality development and validation of datasets and outputs for clinical study reports (CSRs), regulatory submissions/interactions, safety reports, publications, post-marketing activities or exploratory analyses (as required) in the assigned drug development studies/program. * Responsible for quality control and inspection readiness of all assigned statistical programming deliverables as well as accuracy and reliability of statistical analysis results. * Maintain up-to-date advanced knowledge of programming software (e.g. SAS, R) as well as industry requirements (e.g. CDISC, eCTD, Define.xml). May act as subject matter expert (SME) on process improvement/non-clinical initiatives with a focus on programming. Video Link ___ This position will be located at the East Hanover, New Jersey site and will not have the ability to be located remotely. Role Requirements: Essential Requirements: * BS degree in statistics, computer science, mathematics, life science or equivalent relevant degree and 7+ years of work experience in a programming role preferably supporting clinical trials/ or in pharmaceutical industry * Experience as Trial/Lead/Program Programmer for several studies or project-level activities, including coordination of team of internal or external programmers on a given study/program, ability to transfer own knowledge to others * Expert SAS/R experience and proven skills in the use of SAS/R within a Statistical Programming environment to develop and validate deliverables, proven experience in development of advanced MACROs * Advanced experience in contributing to statistical analysis plans and/or constructing technical programming specifications * Advanced knowledge of industry standards including CDISC data structures as well as a solid understanding of the development and use of standard programs * Good understanding of regulatory requirements relevant to Statistical Programming (e.g. GCP, study procedures) * Proven communications and negotiation skills, ability to work well with others globally and influence Desired Requirements: * MS or Ph.D degree in statistics, computer science, mathematics, life science, or equivalent Novartis Compensation and Benefit Summary: The salary for this position is expected to range between $119,700 and $222,300 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: ___ You'll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Accessibility and Reasonable Accommodations: The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: ___ EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Classification Systems, Clinical Trials, Computer Data Storage, Computer Programming, Cross-Functional Teams, Data Analysis, Data Structures, Initiative, Programming Languages, Reporting, Statistical Analysis

Job Description Summary Position: Associate Director - Cell Therapy Analytical Project Lead Location: East Hanover, NJ #onsite Novartis will not sponsor visas for this position. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you Pioneering New Frontiers: At Novartis, our mission in Cell Therapy Analytical Development and Operations is to innovate for patient benefit. We are seeking an inspiring Associate Director to join our Analytical Project Leads team as an Analytical Project Lead. In this critical role, you will be instrumental in developing and driving analytical strategies, ensuring seamless execution, and managing cross-functional communication, significantly contributing to the development and commercialization of groundbreaking CAR-T therapies. Job Description Key Responsibilities: * Lead the end-to-end analytical strategy for assigned Cell Therapy program(s), including method development, validation, transfer, product characterization, CQA assessment, specifications, and release. * Represent the Cell Therapy Analytical function in CMC program meetings, providing clear updates and key takeaways. Serve as a primary liaison between Analytical Development, Analytical Operations, Technical Operations, and Regulatory CMC to streamline analytical deliverables. * Regularly prepare and present program updates to various internal stakeholders and governance bodies. * Assess resource and budget needs to support key program milestones, including process/product characterization, method externalization, and internal resource planning. * Oversee scope, timelines, and budget for activities conducted at external analytical laboratories. * Provide technical expertise and strategic leadership within Technical Development and across cross-functional teams to drive product advancement. * Serve as owner of product specifications and associated justifications; provide strategic technical leadership in control strategy discussions. * Proactively identify analytical risks and define mitigation strategies. Develop approaches to address analytical questions from health authorities, including drafting, reviewing, and refining responses with subject matter experts. * Act as change control owner for method updates and specification revisions. * Build and maintain strong, collaborative relationships with key partners and stakeholders across the organization. Job Requirements: * BS with 12+ years, MS with 8+ years, or PhD with 6+ years of analytical experience in the biotechnology/pharmaceutical industry; prior cell therapy and technical program management experience preferred. * Demonstrated track record in early- and late-stage development, commercialization, and life cycle management of biologic and/or cell therapy products. * Strong critical thinking and problem-solving skills, along with excellent interpersonal communication, scientific writing, and presentation abilities to effectively lead and influence. * Exceptional organizational skills and the ability to prioritize and manage multiple projects and activities concurrently. * Passion for continuous learning and a proven ability to thrive in a highly dynamic, fast-paced, and collaborative environment. The salary for this position is expected to range between $145,600 and $270,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $145,600.00 - $270,400.00 Skills Desired Budget Management, Coaching Skills, Data Science, Experiments Design, Laboratory, Problem Solving Skills, Process Simulation, R&D, Waterfall Model

Job Description Summary The Study & Site Operations (SSO) Clinical Project Manager (CPM) is accountable for the day-to-day planning, executing and reporting, (from first site initiation visit to and including study site close-out), of assigned Global Drug Development (GDD) studies in compliance with Novartis processes and regulatory requirements. The CPM is the single point of contact and study team lead within the country/cluster/hub for the assigned studies. The CPM is responsible for assuring aligned communication with Trial Lead and other CTT members, locally with Clinical Research Associates (CRAs), CRA Managers, and other key associates on the execution and progress of their studies. The CPM collaborates with the SSO Country Manager, SSO Country Head, SSO Feasibility Manager, SSO Study Start-up Manager and SSO Site Partnership Manager in the planning, execution, and delivery of their assigned studies. This role is accountable for execution and reporting of assigned GDD studies in end to end (E2E) product line Clinical Operations Program Head/Study Lead/ CPM - Clinical Research Associate (CRA). The SSO CPM be assigned partially to participate in the review process of Site Monitoring Plans across the Portfolio. Job Description Key Responsibilities: • Study & Site Operations strategy: Supports SSO Study Start-up Managers in the development of country/cluster/hub study execution plans and timeline commitments. Participates in the recruitment sub-team and supports the development of innovative solutions for site and patient participation to ensure the delivery of assigned studies on time. Proactively identifies risk and opportunities for the assigned studies within the country/cluster/hub and develops respective mitigation plans., • Initiation and conduct of trials: Supports the study feasibility by providing input to the study protocol and operational aspects of the study. Maintains a strong knowledge of the study protocol to answer standard operational questions from CRAs and site and Country/Cluster/Hub personnel. Drives the conduct of the study, (tracks status, maintains relevant reporting systems, oversees forecasts, progress, and mitigation plans), to ensure all study operational aspects are on track., • Portfolio Delivery: Ensures recruitment targets are met and reviews enrollment at the site level, including responsibility for getting approval from the Study Leader on enrolling above site targets. Responsible to set up contingency plan to ensure recruitment targets are achieved in accordance with trial execution plan. Oversees local study team activities to achieve study timelines and quality execution, according to Novartis standards and relevant regulations. Leads/chairs country/cluster/hub study team meetings, participates in global clinical trial team meetings as required, and is the single point of contact for the conduct of assigned studies., • Delivery of quality data and Patient Engagement: Maintains oversight of country/cluster/hub level data management activities, including timely understanding of screen failure reasons and discontinuation rates, review of patient profiles, and proactively identifies data entry issues (on quality and timing) to mitigate queries, proactively identifies query resolution issues .Coordinates the study handover process with CRAs and their managers to ensure proper documentation and communication, when necessary . Tracks that all study close-out activities are performed in a timely manner, in collaboration with CRAs and key study stakeholders., • Ensure Compliance to quality standards: Conducts or coordinates training, as needed, for CRAs to support site readiness to recruit and study execution ensuring adherence to clinical data standards, prevailing legislation, GCP, Ethical Committee and SOP requirements. Conducts or coordinates local investigator meetings as needed and ensures relevant documentation of training is archived in the Trial Master File. Evaluates potential challenges/risks within the protocol and operational aspects of the study; assessing impacts, develops risk management plans and communicates/ escalates to global teams and SSO Country and Hub Head Portfolio, as appropriate., • Performance indicator management: Accountable for monitoring quality and issue resolution through timely review and approval of study monitoring visit reports, to ensure quality trial oversight and appropriate issue escalation. Promotes a compliance culture advocating the adherence to highest standards and ethical integrity, ensuring human subject protection and reliability of trial results at all times. Escalation point for issues in monitoring visit reports (MVRs) for the assigned studies. Responsible for evaluating trends identified in MVRs and communicating/escalating to global teams, as appropriate. Communicates with CRAs and their managers to ensure issue resolution in a timely manner., • Study Team coordination: Provides feedback about the quality of monitoring activities to CRA Managers, MSOM, SSO Country Managers, FSP/BiS line managers (as appropriate) and local QA (when required per Novartis SOPs). Supports inspection readiness and submission preparation for monitoring related activities and assists and coordinates with country Portfolio Execution and Quality Assurance for internal audits organization and HA inspections, as required, and ensures implementation of corrective actions within specified timelines. Participates in multidisciplinary taskforces to support continuous improvement initiatives, • Budget and productivity: Monitors the status of site budget and contract negotiations as well as the collection and review of essential documents throughout study conduct. Tracks study budget with appropriate study budget responsible in Country. Ensures timely TCF preparation and submission. Processes invoiceable items for site level clinical study activities to allow timely payments This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. Essential Requirements: • A minimum of a bachelor's degree in scientific or health discipline, • Fluent in both written and spoken English, • Minimum 5 years' experience in clinical research overseeing (project management) and/or monitoring clinical trials, • Capable of leading in a matrix environment, without direct reports and working cross-borders managing global studies in various countries, • Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution, • Strong project management capabilities with demonstrated ability to problem solve and mediate complex issues, • Thorough understanding of the international aspects of drug development process, including strong knowledge of international standards (GCP/ICH), health authorities (FDA/EMA), local/National Health Authorities regulations and Novartis standards, • Demonstrated negotiation and conflict resolution skills both internally and externally (site relationships), • Communicates effectively in a local/global matrixed environment Preferred Requirements: • An advanced degree with clinical trial experience and/or project management is preferable The salary for this position is expected to range between $145,600 and $270,400 USD per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $145,600.00 - $270,400.00 Skills Desired Budget Management, Clinical Research, Clinical Study Reports, Clinical Trials, Clinical Trials Monitoring, Communication, Data Analysis, Decision Making, Health Sciences, Life Science, People Management, Regulatory Compliance

Job Description Summary #LI-Remote The Medical Science Liaison (MSL) role is a field based, customer-facing, non-promotional medical and scientific position. The MSL's key objective is to create impact through advancing clinical practice within the assigned territory that leads to improved patient outcomes. The MSL must demonstrate deep therapeutic expertise, understand territory and market influences, engage scientifically with Healthcare Providers (HCPs) and medical experts, manage, and develop their territory and execute all relevant activities in alignment with the medical strategic and tactical plan - while functioning within the Novartis Code of Conduct, Ethics/Compliance policies and Working Practice documents. The MSL will Inform and shape medical strategy through application of a curious mindset to collect impactful and actionable insights, understanding the potential strategic impact of critical insights. This is a field-based and remote opportunity supporting key accounts in an assigned geography: South Texas. The preferable location for the successful candidate would be to reside in San Antonio or Austin, Texas or near a major airport in territory. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. Company will not sponsor visas for this position. Job Description Key responsibilities: * The MSL will leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs (including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals) and other thought leaders in geographical area as aligned with medical strategy. * The primary responsibility of the MSL is to engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle. * Must demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues. This includes: * a. identification of key stakeholders with influence on the patient journey and in the disease space throughout the product development lifecycle to establish strategies for education, engagement, and partnership * b. identification of opportunities for partnership with academic centers, centers of excellence, and/or systems of care to drive impact within the assigned territory * c. identification of opportunities to involve HCPs or MEs when a specific medical need is identified (e.g., publications, clinical trial participation, etc.) * d. identification of opportunities for internal collaboration with other Novartis stakeholders to drive forward therapeutic area, clinical, or product goals as appropriate * Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues. * Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards. * Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents). * Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities. * Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM. * Champion emerging responsibilities as strategic priorities and territory needs evolve. * Proactively drive personal and professional development. Essential Requirements: * Education: Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc.) * Leveling Guidelines: the position will be filled at level commensurate with experience. * Experience for Manager Level: 0-3 years of experience in a Field Medical position within the pharmaceutical industry or as an MSL is required OR3-5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting preferred. * Experience for Associate Director Level: Minimum of 3 years' experience in a Field Medical-based position within the pharmaceutical industry or as an MSL is preferred OR5-7 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting required. * Experience all levels: * Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required. * Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies. * Works within Ethics, Compliance and Promotional policies (Novartis & Federal) and ensures those around them do the same. * Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment. * Adherence with Company policies, state and federal laws and regulations * Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Field based, customer-facing position majority of the time with approximately 60-70% travel required to achieve performance and business objectives (face to face, virtual, email, telephone, etc.). Must have a valid driver's license. Desirable Requirements: * Previous experience in assigned or related therapeutic area is preferred. NOTE: Above level experience criteria are not an exhaustive list. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to . For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The pay range for this position at commencement of employment is expected to be between; for Manager: $145,600 - $270,400 year and for Associate Director: $160,300 - $297,700 year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $160,300.00 - $297,700.00 Skills Desired Biostatistics, Clinical Practices, Clinical Research, Clinical Study Reports, Curious Mindset, Customer Relationship Management (CRM) Software, Disease Management, Drug Development, Education, Epidemiology, IT Tools, Medical Information, Medical Research, Medical Writing, Phase Iv Clinical Trial, Product Placement, Scientific Support

Job Description Summary #LI-Remote Novartis has an incredible opportunity for a talented individual to join our team as an Associate Director, Clinical Sciences. As the Associate Director, Clinical Sciences, you will support US efforts in the planning, execution and reporting of US Medical Affairs clinical trials. This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. This position will require 25% travel as defined by the business (domestic and/ or international). Job Description Responsibilities include: • Responsible for the implementation of designated clinical trials including investigator selection, patient recruitment, preparation of trial related documentation, TMF maintenance, and organizing Ethics Committee submissions., • May provide strategic input to protocol design based on operational feasibility and execution strategy as appropriate, • Accountable for the accuracy and timeliness of trial information in all trial databases and tracking systems., • Serves as clinical trial leader for US Medical Affairs Trials (including Phase I-IV, Managed Access, Investigator Initiated, Research Collaborations and Registries)., • May serve as disease area(s) lead in support of Therapeutic Area Program Lead, Clinical Sciences., • Interfaces with the disease area(s), global and US clinical team members, clinical operations, scientific operations, regulatory affairs, drug supply, data management, finance, quality, compliance, and other relevant functional areas., • Liaises with study investigators, site research staff, and field-based colleagues to support clinical studies. Point of first contact when investigators/site personnel enquire about patient inclusion/exclusion criteria for ongoing trials., • Organizes investigator's start-up meeting and study site initiation meetings., • Drives study enrollment, plan advisory boards, and perform external study feasibility with investigators., • May independently develop strategic trial execution plan (e.g., recruitment retention, contingency plans) and timeline commitments for the US as appropriate., • Maintains project files including: ethics committee approvals; curricula vitae of investigators and study personnel; clinical investigators brochure; protocols; case report forms instructions; consent documents; clinical trial material shipping orders; start-up meeting attendance documentation; letters of agreement; lab reference ranges; all investigator and site correspondence; and schedules of payment., • Understands and complies with company SOPs and GCPs; contributes to continuous improvement in SOPs and local Working Practices., • Responsible for the initial and subsequent drug supply across trials within a therapeutic area in collaboration with the Local Drug Supply Manager., • Contributes to the preparation and review of clinical program documents (PowerPoint presentations, IND annual report, Health Authority (HA) briefing books, clinical study protocol, regulatory documents, clinical study reports, (CSR) and submissions) and other study related documents assuring quality and consistency., • Supports the development, management and tracking of trial budgets working closely with the appropriate partners., • Facilitates vendor selection and performance. Manages all vendors (CRO, Central lab etc.): definition of responsibilities, communication plan, divisions of responsibility, milestones, , review monthly status reports, and the interactive management of all vendors to ensure project success., • Coordinates the movement of laboratory samples and the resulting data when central laboratory facilities are used., • Reviews all SAEs, ensures Medical Director sign-off, that sites are notified, and that all company procedures are complied with., • Supports all scientific aspects of clinical trial(s) and program level activities as assigned., • Provides mentorship to Managers and Specialists, Clinical Sciences, to ensure that their role and contribution is optimized., • Leverages AI tools to streamline tasks, generate content, and support decision-making, demonstrating practical fluency in prompting, interpreting, and refining AI outputs to improve work quality and efficiency. Essential Requirements • Bachelor's degree in a science related field or a Registered Nursing certification or equivalent certification/licensure from an appropriately accredited institution., • A minimum of 8 years of significant clinical research or research monitoring experience that provides the required knowledge, skills and abilities and experience mentoring or training others. In some cases, an equivalent combination of education, professional training, and experience that provides the required Knowledge, Skills and Abilities may be considered. In some cases, an equivalent combination of education, professional training, and experience that provides the required Knowledge, Skills and Abilities may be considered., • Excellent understanding and demonstrated application of FDA guidelines, Good Clinical Practices, and applicable Standard Operating Procedures., • Ability to mentor and train other clinical associates in a positive and effective manner., • Ability to evaluate medical research data and proficient knowledge of medical terminology., • Effective oral and written communication skills, with the ability to communicate effectively with medical personnel., • Effective presentation skills. Effective organizational and time management skills., • Ability to utilize problem-solving techniques applicable to constantly changing environment. The salary for this position is expected to range between $152,600 and $283,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $152,600.00 - $283,400.00 Skills Desired Budget Management, Clinical Research, Clinical Trial Protocol, Clinical Trials, Coaching, Cross-Functional Teams, Data Analysis, Learning Design, Lifesciences, Risk Management, Risk Monitoring

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Capabilities shapes the next generation of field capabilities at Novartis, envisioning what it takes for our teams to succeed in evolving engagement models. This role defines a futureready capability framework - articulating the skills, mindsets, and behaviors that will enable the field organization to adapt, grow, and thrive over time. Through close crossfunctional partnership, the Director, Future Field Engagement Strategy - Capabilities aligns brand and commercial priorities and builds a clear capability roadmap that translates strategy into action. By focusing the organization on what to build, train, and prioritize - and why it matters - this role helps ensure our field teams are prepared for longterm success in a rapidly changing healthcare landscape. Job Description Key Responsibilities: • Shape and articulate a bold, futurefocused vision for field capabilities that supports Novartis' transformation and longterm growth., • Design and evolve a scalable, adaptable capability framework that defines the skills, behaviors, and mindsets needed for success in modern and emerging engagement models., • Partner across commercial, brand, medical, and field teams to ensure capability priorities are fully aligned with business strategy and enterprise objectives., • Translate organizational needs and market dynamics into clear, actionable capability recommendations that resonate across stakeholders., • Champion innovative approaches to capability building, drawing on digital learning, experiential pilots, and leading external practices., • Identify and validate future skills through pilots, benchmarking, and continuous scanning of industry and competitive trends., • Develop and maintain a clear capability roadmap that guides what to build, enable, and prioritize over time., • Define practical tools, resources, and frameworks that support the adoption and sustainment of new capabilities across the organization., • Establish meaningful metrics and feedback loops to assess capability adoption, proficiency, and business impact., • Use insights from performance and adoption data to continuously refine capability strategy and maximize organizational readiness. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors., • Demonstrated success building futureready capability strategies and longterm roadmaps that enable enterprise transformation., • Deep experience designing and activating capability frameworks for large, customerfacing or fieldbased organizations., • Proven ability to translate business strategy into clear, actionable skills, behaviors, and operating models that support evolving roles and engagement models., • Strong understanding of modern customer engagement approaches, including accountbased models and the dynamics of healthcare or similarly complex B2B environments., • Experience leveraging data, market insights, and external best practices to inform capability priorities and drive meaningful impact., • Exceptional communication and influence skills, with a track record of leading change and partnering effectively across matrixed organizations. Desirable Requirements: • Advanced degree (MBA, MS, PharmD, PhD), with experience leading transformation or capabilitybuilding initiatives within consulting, startup, or largescale enterprise environments, with exposure to modern customer engagement or field models across global or multimarket settings., • Demonstrated ability to foster innovation, agility, and continuous improvement by integrating digital, experiential, and blended learning approaches into capability strategies. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary #LI-Hybrid The Director, Marketing Strategy/Brand Lead will lead U.S. launch strategy for a Neuromuscular Rare Disease asset, serving as the principal architect of brand and marketing strategy. Partnering across insights, customer experience, content, and media teams, this role will translate deep human insights into integrated, behaviorchanging strategies for HCPs, patients, and caregivers. The Director will drive creative excellence and campaign effectiveness by shaping brand strategy, validating messaging and concepts, and embedding best practices across the Integrated Marketing Organization. This position will be located in East Hanover, NJ or Cambridge, MA and will not have the ability to be located remotely. Relocation may be possible and requires necessary approval. This position will require up to 20% travel as defined by the business (domestic and/or international). Job Description Key Responsibilities: * Partner with theExecutive DirectorMarketingStrategyto develop a cohesive and integrated brand marketing strategy and campaign grounded in customer insights. * Establish brandstrategyandcreate engaging brand-centeredexperiences. * Work with Customer Experience Planning and Optimization, MediaCOEand Agency of Record to deliver orchestratedstrategyand integrated campaigns. * Implement best in class digital marketing strategies that align to brand goals and maximize business results. * Ensure digital plans are appropriately implemented and optimized. * Foster a high performing team that proactively and effectivelyinterface acrosskey functions to achieve the product strategies and objectives * Support and deliveranintegrated plan for the brand to achieve the Product strategy andobjectives; define resourcingrequiredand managetheallocatedbudget forpatient, collaborating effectively across strategic partners includingNovartis Patient Services, Corporate and Brand Communications. * Drivecreative excellencepartnering closely with theContent Lab &Customer Experience Planning and Optimization team. Essential Requirements: * Bachelor's degree in related field isrequired; Master of Science and/or MBA preferred * Minimum of8years ofexperience in commercial Marketing required; multi-functional experience in pharmaceutical or healthcare preferred * Minimum of 3 years ofdemonstratedexperience of leveraging data, analytics,and customerinsightsto drivepersonalization atscale Experience in supporting high performing brands in highly competitive categories within the US; recent launch experience for blockbuster specialty treatments preferred * Transformational leader with strategic experiences to transform the business into next generation engagement * Strong cross-functional leadership and ability to collaborate effectively with various stakeholders and teams includingProduct, Communications, Legal, Regulatory, Compliance and Global * Excellent written and oral communication skills with the ability to effectively communicate complex ideas and information to a range of audiences and stakeholders * Detail-oriented with the ability to manage multiple tasks,prioritiesand deadlines Desirable Requirements: • US launch experience, • Rare disease and therapeutic area experience in Neuroscience &/or Neuromuscular Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Negotiation Skills, Operational Excellence, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting to the VP, Head of Customer Relationship Management (CRM) Product Management, the Director, CRM Product Owner leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem. This hands-on role is central to transforming the way Novartis interacts with patients and customers by integrating process improvements, technology solutions, analytics, and user experience enhancements to deliver a world-class, customer-centric experiences. The Dir, CRM Product Owner partners closely with business and IT leadership to build a robust CRM foundation and activate transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Create and steward the Product Vision, Roadmap, and Delivery: Define, communicate, and execute the vision and strategy for CRM capabilities/functions (e.g. Customer Engagement, Platform, Medical, etc) ensuring alignment with business goals and stakeholder needs., • Drive CRM Product Innovation: Champion the adoption of advanced CRM technologies (including AI) and processes to optimize customer engagement and deliver actionable insights across the organization., • Gather CRM Requirements: Collect and interpret business needs, translating them into system and process improvements powered by technology, analytics, and best practices., • Deliver Product Management Excellence: Uphold high standards for product management delivery, disciplined execution, predictable and high-quality releases, and continuous improvement., • Transform Business Processes: Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and technology-enabled solutions., • Lead Cross-Functional Collaboration: Facilitate collaboration between senior business leaders and working teams, securing input, feedback, and alignment on CRM initiatives., • Ensure Governance & Compliance: Establish and enforce governance frameworks to guarantee all CRM initiatives meet regulatory, privacy, and compliance requirements., • Build and Develop High-Performing Teams: Recruit, mentor, and lead groups of Product Owners, managing dependencies and fostering a culture of innovation and continuous improvement., • Drive Change Enablement: Align stakeholders, identify risks, and remove barriers to ensure successful adoption and sustained progress of CRM initiatives., • Evangelize CRM Strategy: Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications., • Optimize CRM Investment: Prioritize and implement best practices, conduct build vs. buy analyses, and maximize the value of CRM investments., • Maintain Industry Awareness: Stay current on CRM platforms (e.g., Salesforce, Veeva), industry trends, and best practices across sectors Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM capabilities programs within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM Data and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. Essential Requirements: • Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation, • 7+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors, • Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce (Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the major and evolving players in the ecosystem., • Deep expertise in CRM, AI, and Data platforms and architectures (e.g., Salesforce, Salesforce Data Cloud, Veeva, OpenAI, Snowflake, or similar data lake technologies)., • Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, • Experience managing and being accountable for the operations of product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation, • Excellent leadership and communication skills with the ability to build and lead high-performing teams, • People management experience within CRM, AI, technology, or data-driven environments required, • Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy, • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions, • Ability to adapt strategies and approaches in a rapidly evolving technological landscape The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary Location: #LI-Hybrid Job Description Summary The Director, Data Strategy & Value Delivery serves as a leadership partner within the US Data Strategy & Governance organization at Novartis. This role supports DS&G leadership in shaping, governing, and advancing the US enterprise data agenda, ensuring priorities are translated into clear plans, disciplined execution, and measurable value. The Director is accountable for driving operational rigor and leadership effectiveness across Data Strategy & Governance. Core responsibilities include managing US data councils and governance forums, overseeing team budgets and investment tracking, coordinating high priority enterprise data initiatives, and providing direct support to DS&G leadership through planning, synthesis, and execution management. The role acts as an integrator across governance, finance, technology, and analytics teams-maintaining alignment, surfacing risks and tradeoffs, and ensuring sustained progress on critical data priorities. The Director influences outcomes through structure, insight, and leadership presence rather than formal authority. The role enables effective decision making and execution across DS&G while partnering closely with IDS (Insights & Decision Science), Commercial, Medical, Market Access, and enterprise stakeholders to ensure data investments are governed, prioritized, and delivering intended impact. The ideal location for this role is East Hanover, NJ site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, NJ site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 15% travel. Job Description Key Responsibilities: * * * * * * * * * * * * Essential Requirements: Education: Bachelor's degree required; advanced degree (MBA, MS, PhD, or equivalent) preferred • Minimum 7+ years' experience working within regulated industries (e.g., life sciences, healthcare), • Strong financial and business acumen, with experience in budget oversight, investment governance, and value realization, • Understanding of data strategy, governance, and external data partnerships, • Demonstrated ability to operate as a senior individual contributor supporting executive leaders, councils, and enterprise decision forums., • Proven capability to influence outcomes through insight, structure, and leadership presence in complex, matrixed environment, • Proven success as a senior individual contributor delivering complex, high-impact initiatives in a complex matrix environment, • Demonstrated ability to operate effectively in large, matrixed organizations without formal authority, • Proven success as a senior individual contributor delivering complex, high-impact initiatives, • Demonstrated ability to operate effectively in large, matrixed organizations without formal authority The salary for this position is expected to range between $185,500.00 and $344,500.00 year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}