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Blue Ridge Home Care Independent Contractor (eligible for tax form 1099)** Salary: $20 per hour, 40-hour work week; $250 per case of patient with at least 30 hours per week of service; additional $100 per case for recruiting a reliable aide. Job Description: Blue Ridge Home Care is seeking a motivated and results-driven individual to join our team as a Marketer. As a Marketer, you will be responsible for promoting agency services and ensuring that our clients receive high-quality care in accordance with their contracted plan of care. Key Responsibilities: 1. Marketing: Develop and implement strategies to promote agency services and increase client referrals. 2. Client Management: Maintain ongoing communication with clients, their legal or family representatives, and agency assigned caregivers to ensure their needs are met. 3. Quality Assurance: Ensure that services are provided in compliance with state regulatory requirements and agency standards. 4. Performance-Based Compensation: Your compensation will be performance-based, with incentives based on the number of cases you bring in and the quality of service provided. 5. Compliance: Adhere to all company policies and procedures, as well as local, state, and federal regulations. Maintain confidentiality of all company records. 6. Background Check and Drug Screening: Successfully complete a Criminal History Records, Background check, drug screening, and agency post-probation orientation as required by New York state code. Reporting Structure: You will report directly to the Agency Director of Operations for all administrative and operational purposes. Benefits: Benefits are not currently offered with this position. We will notify you immediately when we are prepared to begin offering a benefit package. Please consult your employee handbook or the Agency Administrator for other benefit information. Qualifications: - Previous experience in marketing or sales preferred. - Strong communication and interpersonal skills. - Ability to work independently and meet performance targets. - Knowledge of healthcare regulations and industry trends preferred. - Must be able to maintain confidentiality and professionalism at all times. If you are passionate about making a difference in the lives of others and are driven to succeed, we encourage you to apply for this exciting opportunity with Blue Ridge Home Care. *Please note that this job description is subject to change based on the needs of the company.*
About Skin Philosophy Welcome to Skin Philosophy, where our team of licensed medical professionals offers the latest and safest treatments, including customized facial treatments and professional injection services, to help you achieve your aesthetic goals. We provide personalized care to address a variety of cosmetic concerns, utilizing the most advanced technology and techniques available. Our commitment is to deliver optimal results and ensure your satisfaction. Come relax and rejuvenate in our comfortable and welcoming environment while we work together to enhance your natural beauty. Position Overview As a Cosmetic Injection Nurse, you will play a key role in delivering safe and effective cosmetic injection treatments to our patients. Your responsibilities will include: Conducting patient consultations and assessments Administering cosmetic injections (e.g., dermal fillers, neurotoxins) Providing pre- and post-procedure care and education Collaborating with our team to ensure exceptional patient experiences Maintaining accurate patient records and documentation Participating in ongoing training and professional development Qualifications Valid nursing license in New York Prior experience in cosmetic injections is preferred Exceptional attention to detail and strong patient care skills Ability to thrive in a collaborative team environment Dedication to upholding high standards of safety and ethical practices Professional demeanor, representing the Skin Philosophy brand positively with clients and colleagues Responsibilities Manage appointments accurately and efficiently, including patient treatment plans Offer additional treatments and products to support patient outcomes as needed Address and resolve clinical and customer service concerns, escalating to management when necessary Handle client inquiries, concerns, and occasional complaints with courtesy and professionalism Maintain expert knowledge of all Skin Philosophy services Support clinic operations by organizing and upkeeping treatment rooms Stay informed about ongoing marketing promotions and actively promote services Demonstrate enthusiasm and knowledge about retail products, engaging in effective upselling Maintain a positive, upbeat, and professional demeanor at all times Regularly attend, actively participate in, and support training and staff meetings Communicate clearly, positively, and professionally with all patients and Skin Philosophy staff Preferred Knowledge/Qualifications Extensive experience and proficiency with dermal fillers and Botox injections Additional expertise in laser treatments such as Thermage and Fotona is highly valued Minimum of 3 years of hands-on injecting experience preferred Must Have Licensed Register Nurse We offer sponsorship opportunities for further training and professional development H1B
Full job description Better Families, Inc is looking for a motivated and driven individual to assist with coordinating patients assessments. Responsibilities include but not limited to: Accepting new referrals from intake and staffing new referrals in a timely manner Collaborate with Human Resource to staff and schedule clients in need of home care services. Maintain rapport and constant communication with referral sources, caregivers, clients and families. Oversee client care by conducting scheduled and unscheduled home and virtual visits with clients and caregivers. Staffing and scheduling assigned caseload. Providing superior customer service to clients, caregivers, families, care managers etc. Maintaining client compliance Constant customer support Required Skills/Abilities: verbal and written communication skills. Interpersonal, negotiation, and conflict resolution skills. Organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to quickly learn the organization’s structure. . Education and experience: High school Diploma or GED Case coordination experience preferred but will be willing to train the right candidate Job Type: Full-time Schedule: Monday to Friday Language: Bilingual (English and Spanish) Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Weekly day range: Monday to Friday Shift availability: Day Shift (Preferred) Work Location: In person
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma
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The Sales lead is passionate about Cannabis, provides product knowledge to our customers and explains the benefits of buying specific products. The Sales Lead delivers the Company’s retail promise to every customer visiting the Dispensary. Provides supervisor customer service and education guidance to registered patients and Designated Primary Caregiver (“DPC”). Take patients orders, record sales in the Inventory Control System (“ICS”), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance. The Sales Lead or Cannabis Advisor Lead collaborates with the Assistant Manager, Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. This role is a developmental opportunity in preparation for a management position. Duties/Responsibilities/Tasks Greets patients and DPC’s and escorts them from the waiting room to the secured sales dispensary. Provides orientation and tours for first-time clients. Follows the Company’s selling standards to meet the team and individual sales goals and metrics. Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all medical Cannabis and related products, except samples, secured and behind a counter. Models best-in-class service experience that consistently strives to exceed customers’ expectations. Make sales and prepares approved sales from the client. Calculates sales price and enters into the cash register. Collects the amount due from the client in cash or via a cashless debit transaction. Packages order, checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales from ICS agent for entry. Escort client waiting room to exit. Escort next client to secure sales area. Inspires customer confidence and creates loyalty to Company brand. Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures. Is accountable for accurately utilizing the Company’s Point of Sale system. Communicates with the patient coordinator to maintain patient traffic flow and maximize sales and customer satisfaction. Responds to in-person patient requests, compliments, and resolves simple complaints, through e-mail, or by the phone requesting supervisor support as needed. Maintains organization of dispensary and through daily upkeep and light cleaning. Maintains quality and appearance of the product by removing shake and stems, while checking for mold, mildew, expiration or sell-by dates, or defective products, and keeping samples clean and in order. Maintains knowledge of all medical Cannabis, and related products and services offered, as well as applicable state and local laws and regulations and industry news. Educates patients and DPD’s on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods. Provides education materials and resources for patients and DPCs as needed. Records specific request, preferences, and notifications for patients and DPCs using the internal Electronic Verification System (“EVS”) and ICS and follow up as needed. Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use the suggestion box in the waiting room. Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus and checklist as needed. Coordinates supply orders with the dispensary manager as needed. Other responsibilities and duties assigned by the Manager or Assistant Manager. Job Requirements 2+ years of retail or customer service experience required. High School Diploma or GED preferred. Knowledge of recreational Cannabis policy and law is preferred but not required. Must be able to ensure accurate data-entry and record keeping. Ability to work in a fast-paced, changing, and challenging environment is required. Proficiency in Windows-based and other software and Internet navigation is required. Point of Sale software and cash handling experience is preferred. Additional Requirements: Must be at least 21 years of age. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $21.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Weekly day range: Monday to Friday Weekends as needed