Customer service assistant jobs in United States

Compañía americana está contratando 3 personas para ser parte del equipo de trabajo no es necesario el inglés ofrecemos entrenamiento y estabilidad de trabajo. Meraki R&T CORP. una empresa de new York profesional y ágil Nuestro entorno laboral incluye. Oficinas modernas Se ofrece comida Pagos cash Oportunidad de crecimiento

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. all amenities and supplies will be provided. Apply now!

Work with team leader and team members to assist and service their customers Provide timely and accurate information to incoming customer calls on order status, pricing, and product requests Process customer orders/changes according to established department policies and procedures Minimum requirements: High school diploma or GED Minimum one year customer service experience preferred Strong organizational skills Excellent verbal and written communication skills Ability to work within a team environment and independently when needed What We Offer: Paid Vacation, Sick, and Holiday Leave Benefits including Employer sponsored Medical, Dental, Vision, Life Insurance 401k Program

Full job description About us Massage Envy is the largest single provider of massage therapy in the country. All bodywork, skincare and Stretch servicews are provided by professional, fully trained Licensed Massage Therapists, Licensed Estheticians and Professional Stretch Service Providers. Massage Envy has made the healthy benefits of massage therapy, skincare and stretch services accessible to more people than ever before by making it both convenient and affordable Our work environment includes: Wellness programs Growth opportunities Relaxed atmosphere On-the-job training Safe work environment Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Sales/Customer Service Representative to excel in a Customer Service Sales position by consistently providing exceptional service to customers while driving sales revenue and fostering positive relationships, ultimately contributing to the growth and success of the company. Responsibilities: - Greet customers and assist them in finding the right products - Provide product information and demonstrate features through product demos - Assist customers with purchases, including processing transactions and handling cash - Answer customer inquiries in person, over the phone, or via email - Resolve customer complaints or issues in a professional and timely manner - Maintain a clean and organized work area - Collaborate with team members to achieve sales targets and provide excellent customer service - Stay up-to-date with product knowledge and industry trends Requirements: - Previous experience in customer service or retail sales. - Strong communication skills in both English and Spanish. - Ability to effectively communicate complex information to customers. - Basic math skills for retail transactions. - Knowledge of technology sales, electronics sales, is a plus - Excellent problem-solving skills and ability to handle difficult situations with patience and empathy. - Ability to work in a fast-paced environment and multitask effectively We offer competitive pay rates and provide training for the role. If you are passionate about delivering exceptional customer service and enjoy working in a dynamic retail environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative! Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Employee discount Flexible schedule Paid time off Shift: 4 hour shift 8 hour shift Day shift Evening shift Morning shift Weekly day range: Every weekend Monday to Friday Work Location: In person

Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding customer care. Your primary responsibility will be to assist customers with their home warranty needs, including answering questions, handling claims, providing information about our services, and resolving any issues or concerns with professionalism and empathy. Key Responsibilities: Respond to customer inquiries via phone or email in a timely and accurate manner. Process claims, providing customers with clear information about coverage, procedures, and status updates. Qualifications:Proven customer service experience, preferably in the home warranty or insurance sectors. Strong verbal and written communication skills. Ability to empathize with and prioritize customer needs. Patience and ability to manage stress, especially in handling challenging situations. Please contact me if you are interested in this type of job!

Join our team as a work-from-home customer service representative! In this role, you'll be responsible for providing exceptional customer support through phone, email, and chat channels. Your main tasks will include answering inquiries, resolving issues, and ensuring customer satisfaction. We're looking for someone with excellent communication skills, strong problem-solving abilities, and the ability to work independently. Experience in a customer service role is preferred, and familiarity with CRM software is a plus. If you're a friendly and customer-oriented individual who enjoys working from the comfort of your own home, we'd love to hear from you!

Interested in our job offer should be able to speak politely to the customers. Your job will be assigned with the job of recieving calls from our customers. Assuring them of our services, which involves selling fresh of our farm produce mainly grains and nuts of all kind. We can as well charge you with the responsiblity to call some designated numbers which shall be forwarded to you. we shall as well get you informed and prepared you with necessary training online.....

Who trying to work from home? it’s a remote work of 5/7hrs daily Monday to Friday, they pay $13.84 hourly but you if you want to be paid in weekends you get $514.04(including the wait charges), they provide all equipments readily for you if you qualified for the interview, such as: desk printers, and others; your resume got to be fully updated and other info so you’ll be able to apply in✔

Full job description Better Families, Inc is looking for a motivated and driven individual to assist with coordinating patients assessments. Responsibilities include but not limited to: Accepting new referrals from intake and staffing new referrals in a timely manner Collaborate with Human Resource to staff and schedule clients in need of home care services. Maintain rapport and constant communication with referral sources, caregivers, clients and families. Oversee client care by conducting scheduled and unscheduled home and virtual visits with clients and caregivers. Staffing and scheduling assigned caseload. Providing superior customer service to clients, caregivers, families, care managers etc. Maintaining client compliance Constant customer support Required Skills/Abilities: verbal and written communication skills. Interpersonal, negotiation, and conflict resolution skills. Organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to quickly learn the organization’s structure. . Education and experience: High school Diploma or GED Case coordination experience preferred but will be willing to train the right candidate Job Type: Full-time Schedule: Monday to Friday Language: Bilingual (English and Spanish) Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Weekly day range: Monday to Friday Shift availability: Day Shift (Preferred) Work Location: In person

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma

John Lee Construction Company is looking for a positive and professional Customer Service Representative to join our growing team in Newark, NJ. In this role, you’ll be our customers’ first point of contact, responsible for delivering a best in class customer support experience. At John Lee Construction, we’re committed to fostering an environment that’s welcoming, inclusive and respectful. We’re proud to have a 4.5 star rating on Indeed Company Pages from our employees. We also offer plenty of opportunities to advance into management since we promote from within

NOW HIRING - FAST HIRE - APPLY NOW! The time is here - We are now interviewing and hiring for Administration Roles in our Customer Support Department. All applicants will be considered. Must be 18 and over to inquire. No Experience is required we will train, however experience is preferred All positions will require you to maintain on-the-job professional attire. All positions start immediately! Hiring on a first come - first serve basis. Must be willing to work Monday - Friday / FT. All applicants must have a resume to present to higher ups at the time of interviewing JOIN US ON OUR NEXT OPEN CALL - FAST HIRE!

As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. - Building lasting relationships with clients and other call center team members based on trust and reliability. - Utilizing software, databases, scripts, and tools appropriately. - Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. - Making sales or recommendations for products or services that may better suit client needs. - Taking part in training and other learning opportunities to expand knowledge of company and position. - Adhering to all company policies and procedures.

NOW HIRING - FAST HIRE - APPLY NOW! The time is here - We are now interviewing and hiring for Administration Roles in our Customer Support Department. All applicants will be considered. Must be 18 and over to inquire. No Experience is required we will train, however experience is preferred All positions will require you to maintain on-the-job professional attire. All positions start immediately! Hiring on a first come - first serve basis. Must be willing to work Monday - Friday / FT. All applicants must have a resume to present to higher ups at the time of interviewing JOIN US ON OUR NEXT OPEN CALL - FAST HIRE!

About us Started in 1973, Home Central is a family-owned and operated home center with three NY locations in Candor, Owego and Vestal. Full-fledged hardware store, meets professional contractor lumberyard make Home Central well-suited to service projects big or small. The Home Central team will help customers find a fix for their plumbing problems, custom mix paint or do a takeoff on an apartment complex. Products sold include: Lumber, Plywood, Insulation, Roofing, Siding, Trusses & Engineered Wood, Metal Studs, Decking & Treated Lumber, Masonry Products including Styrofoam Forms, Hand & Power Tools, Hardware, Kitchens & Baths, Windows & Doors, Moulding, Paint & Sundries, Housewares & Cleaning Supplies, Lawn & Garden Supplies, Plumbing, Heating & Electrical supplies Our mission is to serve customers with the same level of care and respect no matter whether they are fixing up their first apartment, building a dream kitchen or purchasing supplies for an industrial complex. Honest answers and dedication to figuring out problems is part of the fabric of this company. We value relationships with our customers, our community and our team. Responsibilities Provide information and assistance to customers in a friendly and professional manner Answer incoming customer inquiries via phone, email, and in-person Resolve customer complaints and issues in a timely and satisfactory manner Process customer orders and returns Assist customers in locating products and providing product recommendations Upsell and cross-sell products and services to maximize sales Maintain accurate and up-to-date customer records in the CRM system Collaborate with team members and other departments to ensure customer satisfaction Stay current on product knowledge and industry trends Handle customer inquiries and complaints with empathy and professionalism Requirements Previous experience in customer service or a related field Strong communication and interpersonal skills Excellent problem-solving and conflict resolution abilities Attention to detail and accuracy in data entry and record keeping Ability to multi-task and prioritize in a fast-paced environment Positive and friendly attitude towards customers and team members Proficient computer skills and experience with CRM systems Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed

Overview: We are seeking a dynamic and driven Commission-Based Sales Associate to join our team at a prestigious luxury bespoke menswear tailor in the Upper East Side. As a key member of our team, you will play a vital role in representing our brand, delivering exceptional customer service, and driving sales to exceed targets. The ideal candidate will possess a passion for luxury menswear, impeccable attention to detail, and a strong sales background. Responsibilities: - Client Acquisition: Proactively seek out new clients through networking, referrals, and outreach efforts to expand our customer base. - Sales and Upselling: Utilize expert product knowledge to provide personalized recommendations and upsell additional products to meet and exceed sales targets. - Atelier Maintenance: Maintain the cleanliness and organization of the Upper East Side Atelier to create a welcoming and luxurious environment for clients. - Customer Service: Greet clients warmly, attend to their needs, and provide an exceptional level of service throughout their visit to the atelier. - Communication: Answer phone calls and respond to emails promptly and professionally, addressing inquiries, scheduling appointments, and providing product information. - Order Processing: Efficiently process orders, including accurately recording client preferences, sizes, and specifications to ensure seamless execution of bespoke garments. - Client Fittings: Take precise measurements and assist clients during fittings to ensure the perfect fit and satisfaction with their bespoke garments. Qualifications: - Previous experience in luxury retail sales, preferably in menswear or fashion. - Proven track record of meeting or exceeding sales targets in a commission-based environment. - Exceptional interpersonal skills with the ability to build rapport and establish long-term client relationships. - Detail-oriented with a keen eye for style and craftsmanship. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Proficient in basic computer skills, including email communication and order processing systems. - Availability to work flexible hours, including weekends, to accommodate client appointments and events. Benefits: - Competitive commission structure with the potential for high earnings based on performance. - Opportunity to work with a prestigious luxury brand in a sophisticated and upscale environment. - Ongoing training and development opportunities to enhance product knowledge and sales skills. - Employee discounts on bespoke menswear and accessories. - Collaborative team environment with opportunities for growth and advancement within the company.

Make smoothies coffee use cash register professional customer service

Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person

About us Since 1994, Astoria World Manor has been a staple for events and celebrations. Located in Queens, NY, our event space will provide you with our talented event managers and a budget-friendly venue for you on your special day. We are excited to announce that our company, Astoria World Manor is currently looking for a part-time(16 to 32 hours per week) receptionist to work the front desk on weekdays and weekends. As our receptionist, you will be the first point of contact for prospect clients and will assist in scheduling appointments. The ideal candidate for this role should possess excellent communication and interpersonal skills, as well as the ability to multitask and work in a fast-paced environment. As a receptionist, you will play a crucial role in creating a positive first impression for our clients and visitors, and ensuring that day-to-day operations runs smoothly. If you are a highly organized and customer-oriented individual looking for a part-time position with a dynamic and growing company, we encourage you to apply for this exciting opportunity. We look forward to hearing from you! Key Responsibilities: Must be Bilingual (English, Spanish) Answer customer calls, emails, and questions. Create lead for our Sales Managers to follow up on potential clients. Answer questions about the company's services and products. Answer questions regarding the company's policies and procedures. Coordinate customer appointments with other departments. Enter information into computer system. Greet customers as they arrive. Learn new tasks and procedures quickly. Job Type: Part-time Pay: $16.00 per hour Expected hours: 16 – 32 per week Benefits: Employee discount Referral program Schedule: 8 hour shift Weekends as needed Experience: Customer service: 1 year (Required) Ability to Relocate: Astoria, NY 11102: Relocate before starting work (Required) Work Location: In person

About Us: AURELIA, known for our fresh gelato and sorbet in bold Asian flavors, serves up smiles at events across New York City. We are a team that values enthusiasm and commitment to quality service, and we're looking to expand our crew! Job Description: As an Ice Cream Server/Cashier, you will be the face of AURELIA at various events, providing top-notch customer service and serving our delicious gelato and sorbet. This role includes setting up and breaking down event spaces, operating cash transactions, and maintaining cleanliness standards. - The events will be in various locations throughout NYC (Manhattan, Brooklyn, and Queens). - We have events every Saturday and Sunday, as well as other days on most weeks. Responsibilities: - Serve gelato and sorbet to event attendees. - Manage transactions and operate the cash register. - Assist in loading and unloading equipment from a van at event locations, with the help of other team members. All heavy equipment (over 50 lb) is on wheels and there is a ramp available for use. - Set up and break down the event booth. - Ensure the serving area remains clean and organized. Requirements: - Excellent customer service skills. - Ability to handle cash and card transactions accurately. - Must be able to lift and carry equipment as needed. - Comfortable standing for extended periods (up to 5 hours). - Available to work weekends. - NYC Food Handlers License is preferred. What We Offer: - Competitive hourly wage. - Dynamic work environment at some of NYC's most vibrant events. - Opportunity to be part of a growing brand.