1. Prospecting and Lead Generation: Identifying potential customers through research, cold calling, networking, and attending industry events. Customer Meetings: Scheduling and conducting in-person meetings with clients to understand their needs and present solutions. Product Demonstrations: Showing how products or services work and explaining their benefits to potential buyers. Sales Presentations: Preparing and delivering sales pitches to potential customers. Negotiation and Closing Deals: Negotiating terms, pricing, and contracts to finalize sales. Building Relationships: Maintaining relationships with existing clients to encourage repeat business and referrals. Territory Management: Managing a designated sales territory, including traveling to meet with clients within the region. Reporting and Documentation: Keeping records of sales activities, including customer interactions, deals closed, and pipeline updates. Collaboration: Working closely with other teams, such as marketing, product development, and customer support, to meet customer needs and sales targets. Market Analysis: Keeping up-to-date with market trends, competition, and product developments to better serve clients. Meeting Sales Targets: Hitting or exceeding sales quotas or targets as set by the company.
We are a leading consulting and grant writing firm, dedicated to helping NGOs achieve their goals in growth and development. We are looking for a dynamic and experienced Sales Agent to join our team and drive client acquisition and business growth. Key Responsibilities: Proactively generate leads and engage potential clients through cold calling, networking, and relationship building Build and maintain strong client relationships, quickly establishing rapport with a diverse range of stakeholders Manage contract negotiations and approvals, ensuring client needs are met and expectations exceeded Collaborate with internal teams to deliver tailored solutions that meet client objectives Utilize CRM platforms and office applications to track client interactions, sales pipelines, and performance metrics Qualifications: Minimum 3+ years of sales experience, with a strong preference for cold calling expertise A dynamic and creative problem solver who thrives in a fast-paced, multi-tasking environment Excellent interpersonal and communication skills Proven ability to quickly build rapport with diverse clients and establish lasting business relationships Familiarity with CRM platforms and general office applications (Microsoft Office, Google Suite) Experience in lead generation, cold calling, and closing sales Strong negotiation skills with a focus on client satisfaction Benefits: Full-time and part-time positions available Opportunity to work from a conveniently located office next to Madison Square Garden and Penn Station Collaborative and supportive work environment Preferred: Recommendation letter from previous employers or clients Requirements: Must be able to commute to New York, NY 10001 Ability to relocate to New York, NY 10001 prior to starting, if necessary Work Location: In-person If you're a motivated sales professional with a passion for helping NGOs grow and succeed, we encourage you to apply!
We are looking for a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer support through various channels, such as phone, email, and chat. You will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, problem-solver, and thrives in a fast-paced environment. Key Responsibilities • Respond promptly to customer inquiries via phone, email, and chat. • Identify and assess customer needs to ensure they receive accurate solutions and information. • Handle and resolve customer complaints in a professional and timely manner. • Provide detailed information on products, services, and policies. • Process customer orders, forms, applications, and requests. • Keep records of customer interactions, transactions, and feedback. • Follow up with customers to ensure that they are satisfied with the resolution of their issues. • Collaborate with internal teams to improve customer service processes. • Maintain a positive, empathetic, and professional attitude toward customers at all times. Qualifications • High school diploma or equivalent (required); Associate’s or Bachelor’s degree (preferred). • Proven experience in a customer service or call center role. • Excellent verbal and written communication skills. • Strong problem-solving abilities with a customer-first attitude. • Proficiency with customer service software, CRM tools, and Microsoft Office Suite. • Ability to handle stressful situations with patience and professionalism. • Strong multitasking, time management, and organizational skills. • Flexibility to work in shifts (if required). Key Competencies • Empathy and emotional intelligence. • Active listening and interpersonal communication. • Conflict resolution and adaptability. • Attention to detail and accuracy. • Team player with a collaborative mindset
Seeking a full-time Family Law & Divorce Attorney to join a small, but growing practice. PLEASE DO NOT APPLY IF YOU HAVE ZERO FAMILY LAW/DIVORCE EXPERIENCE. WE NEED SOMEONE THAT AT LEAST HAS A BASIC UNDERSTANDING OF THE RULES, TERMS, LAWS, ETC. PLEASE DO NOT APPLY IF YOU ARE NOT ADMITTED TO THE NEW JERSEY BAR! The ideal candidate is someone who wishes to dive right into practice, who is not looking for the 80-hour big firm work week, who wants to work in a small law office to really learn how to manage their own case load, litigate, negotiate and represent clients in every step of the family law/divorce process. Responsibilities · Manage full active caseload · Manage full life cycle of cases including, but not limited to: meeting with clients, drafting motions, pleadings, memorandum, discovery demands and responses, correspondence, attending court appearances, accompanying and assisting the client during mediation, preparing for hearings, and representing the client through trial. · Stay current on all CLE requirements · Perform administrative tasks as needed. Requirements · Minimum 1 year of Family Law & Divorce experience working for a law firm is required. · Licensed in NJ · Licensed in NY, or willing to become licensed in NY · Must be responsive to client phone calls, emails and messages, and make sure that each client feels like they have your full undivided focus and attention. · Must be willing and able to travel at all times, as needed, to mediation, court, and client meetings all over New Jersey, and occasionally to New York. Must have your own reliable vehicle and not depend on public transportation. · Excellent time management and organization skills- you will be expected to manage your own time and get your work done on time. We take deadlines very seriously. If you meet the above requirements & the following statements appeal to you, then you may be a good fit: - You want to make a career out of focusing on and practicing family and divorce law. - You want to network and make effort to help the firm grow and bring clients in. - You practice family law because you enjoy helping people. - You are able to work and enjoy working independently and are resourceful. - You are organized and have extreme attention to details. - You are comfortable with a computer, word, excel, and technology in general. - You are an amazing and creative writer. - You value your reputation with clients, Judges, court personnel and other attorneys in the legal community and are able to get along with everyone while pursuing your client’s goals and wishes. - You can juggle many tasks and can change gears quickly. - You do not think copying, scheduling, scanning, or administrative tasks are beneath you. - You pride yourself on being able to think fast on your feet while always being polite and assertive while doing it. - You are a team player who is willing to assist the firm as needed and always have a positive attitude. - Bonus: Eligible (25%) for any new business you bring in. - Benefits: Medical Insurance - Salary: Commensurate With Experience ($80,000 - $110,000) - If you are interested in the position, please submit a resume, cover letter including why you think you are the right person for the position, why you wish to focus on family and divorce law, and three references (2 professional, one personal). This is mandatory to be considered! - Job Type: Full-time - COVID-19 considerations: - This is a small office, it's very easy to social distance. Mask will be provided to wear in the hallways, elevator, and restroom. The facilities are very clean and there is a sink in the office with soap for washing hands and hand sanitizer.
Customer Service Representative job description A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. Customer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills Proven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diploma
Customer Service Representative USA (Remote) Full-Time/Part-Time $19 - $35/Hour We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Responsibilities/Duties: - Handle incoming customer service calls - Dispatch incoming customer phone calls - Accept customer calls and return customer - Maintain customer service related information for customer accounts - Ensure quality customer service and customer satisfaction - Maintain customer service voicemail and return customer calls - Provide customers with superior customer service - Provide customer service for internal customers - Capturing customer information and answering customer inquiries - Resolve inbound customer calls regarding account - Take customer orders and provide high-quality customer service - Make out going customer service calls - Work with customer service manager to ensure proper customer service - Resolve any customer service issues - Answering inbound calls and providing excellent customer service - Provide customer support and handling customer inquiries - Combining excellent customer service skills - Assure quality customer service to all customers - Provide exceptional customer service to all customers - Provide superior customer service with all customer interactions. Recommended Skills: - Customer Service - Effective Customer Support - Promote Customer Loyalty Plan - Upholding Customer Service.
As a Customer Service Representative, you will be the first point of contact for customers seeking assistance. Your primary role will be to provide exceptional service, resolve issues, and ensure a positive customer experience. You will handle inquiries, process orders, and manage complaints in a professional and efficient manner. Customer Interaction: Answer incoming customer calls and respond to emails and chat inquiries promptly. Provide accurate information about products, services, and policies. Resolve customer issues and complaints in a courteous and effective manner. Follow up with customers to ensure their issues are resolved to their satisfaction. Order Management: Process orders, returns, and exchanges according to company policies. Update customer information and maintain accurate records of interactions and transactions. Assist customers with order status, delivery inquiries, and other related questions. Problem Solving: Identify and assess customer needs to achieve satisfaction. Troubleshoot issues and provide solutions or escalate to appropriate departments if necessary. Handle and resolve complaints and escalate to management when needed. Administrative Duties: Maintain and update customer records and databases. Prepare and maintain reports related to customer interactions and feedback. Contribute to the development and improvement of customer service processes and procedures.
Description: Architectural Grille, a Division of Giumenta Corporation, located at 42 Second Avenue, Brooklyn, NY, 11215 is a family-owned and operated manufacturing company that has been in business since 1945. We are currently seeking to add a Business Development/Logistics/Customer Service member to our growing team. Architectural Grille presents at several trade shows in the United States. We are seeking an additional team member to join us who can assist with logistical coordination and representation of our product. Additional projects will be provided when not working on trade show projects. This role required heavy client, staff, and outside vendor interaction. Please note this is an ON-SITE position: Monday - Friday 8:00AM to 4:30PM Salary: $70,000 Duties/Responsibilities: · Assist in the logistics of trade shows, including travel booking, marketing materials to be sent before the show, shipping coordination, booth booking, load in / load out, contracts, and general logistics. · Trade shows would require travel 5 to 10 times a year. This may increase if more trade shows are added. Coordinate meetings for trade shows or events where requested. Follow-up of attendees from the trade show Create campaigns in Salesforce as needed (training will be provided) Manage our sample fulfillment database (Material Bank) to ensure all sample requests are fulfilled and followed up on. (training on this application will be provided). Book Architect/ Designer presentations · Quote follow-up via email and phone calls to discuss the status of the projects. Visit local clientele when applicable. · Assisting with take-offs when needed. Track and document activity in Salesforce. · Working on special projects may include marketing and our website. Additional duties as needed Able to think one step ahead and is proactive. Detail orientated · Communicate with clients and represent the brand to elevate the customer experience. · Ability to work on projects alone and with a team. · Ask questions when something is unknown. · Ability to problem solve and think outside the box. Qualifications/Requirements: A minimum of 2 – 3 years of experience Experience working and coordinating logistics for trade shows Detail orientated and organized. Computer experience MS Outlook and Excel Blueprint reading is a plus but not required. Salesforce experience is a plus but not required. Sheet metal knowledge/experience is a plus but not required. Neat and organized Ability to work in a team atmosphere. Ability to communicate clearly and concisely to achieve the intended objective. Working Conditions: Clean Environment Eyes may be strained during the day. Americans with Disabilities Specifications: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Introductory Period: 90 Days After Thirty Days: · Health Care · Paid Holidays Paid Time Off (PTO): · Beginning 1/1 after completion of six months: 10 PTO’s · Beginning 1/1 after completion of two years: 12 PTO’s · Beginning 1/1 after completion of three years: 13 PTO’s · Beginning 1/1 after completion of four years: 14 PTO’s · Beginning 1/1 after completion of five years: 15 PTO’s · Beginning 1/1 after completion of six thru nine years: 20 PTO’s · Beginning 1/1 after completion of 10 years plus: 25 PTO’s After One Year: · Ability to contribute to the company 401(k) plan. · Safe Harbor Plan 3% of your salary · Profit Sharing Plan Other Opportunities: · Year-end performance bonus (if warranted) · Annual increase (if warranted) · Transit Check · Voluntary Benefits from Extensis (Dental Plan, Vision Plan, Short Term Disability, Beyond Perks, Term Life Insurance, Flexible Spending, Long Term Disability, Credit Union, Group Home/ Auto Insurance, Critical Illness Insurance, Pet Benefit Plan, Section 529 College Savings, Prepaid Legal Services and Aflac)
Remote Sales Representative (Commission-Based) Location: Remote Type: Full-Time / Part-Time (Commission-Based) About Us: We are seeking an ambitious and results-driven Remote Sales Representative to join our team. This is a commission-based role with the potential for unlimited earnings based on your performance. Key Responsibilities: Sales Prospecting: Identify and reach out to potential clients through various channels including cold calling, email campaigns, social media, and networking. Client Engagement: Build and maintain relationships with clients, understanding their needs and presenting solutions tailored to their requirements. Sales Presentations: Conduct product demonstrations and presentations to potential clients via virtual meetings. Negotiation and Closing: Negotiate terms and close sales deals, ensuring client satisfaction and achieving sales targets. Sales Reporting: Track and report on sales activities, pipeline status, and performance metrics using [CRM software/tools]. Market Research: Stay informed about industry trends, competitors, and market conditions to identify new opportunities. Collaboration: Work closely with the marketing and product teams to align strategies and improve sales processes. Qualifications: Experience: Proven experience in sales, preferably in a remote or commission-based role. Skills: Strong communication and negotiation skills, with a persuasive and goal-oriented approach. Tech-Savvy: Proficiency with CRM software (e.g., Salesforce, HubSpot) and virtual communication tools (e.g., Zoom, Microsoft Teams). Self-Motivated: Ability to work independently and manage your time effectively in a remote setting. Adaptability: Comfortable working in a dynamic and fast-paced environment with minimal supervision. Education: High school diploma or equivalent required; bachelor’s degree in business or a related field is preferred. Compensation: Commission-Based Earnings: Competitive commission structure with uncapped earning potential. Flexibility: Enjoy the freedom of working from anywhere. Growth Opportunities: Access to professional development and career advancement opportunities. Supportive Team: Work with a dynamic team dedicated to your success and growth.
Job Overview: HANJIN GLOBAL INC, a leader in pet products, is seeking a dynamic Sales Representative to join our team. We encourage you to apply. Responsibilities: Use warm calling techniques to prospect and build relationships with potential clients. Develop and implement sales strategies tailored to customer needs. Negotiate contracts and pricing Requirements: Proficiency in Chinese and English. Strong customer service and relationship-building skills. Experience in sales preferred. Skills: Business development, customer service, negotiation, technical sales, warm calling, Salesforce, English.
We are hiring for new openings Requirements: - Ability to build rapport with clients - Positive and professional demeanor - Ability to prioritize and multitask Job description We are seeking a Customer service representative to join our team! You will be responsible for helping customers by providing service information and resolving issues. - Handle customer inquiries and complaints - Provide information and services - Making sure the area is safe and secure - Answering phone calls Benefits - Paid Vacation - Medical - Health - Paid Sick time
As a Customer Service Representative, you will have the opportunity to assist customers with their inquiries and provide exceptional service. You will be responsible for handling customer concerns, performing data entry tasks accurately, communicating effectively with customers and all tasks related to providing the best customer service. Fluency in English is required, while multilingual abilities, particularly in Spanish, are highly desirable. Pay starts at $20/hour with raises based on performance. If you have previous experience in customer service and possess strong communication skills, we encourage you to apply for this position. We look forward to hearing from you. Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Handle and resolve customer complaints or issues with empathy and patience - Conduct follow-up calls on customer inquiries or to provide updates - Analyze customer needs and recommend appropriate products or services - Communicate effectively with customers to ensure a positive experience -Possibly helping with some upgrades to web descriptions on our site -Light data entry -Ability to learn a variety of software applications quickly -Must be available from 9am-5:30pm Mon-Fri; alternating Sat from 9am-1pm Experience: - Previous experience in customer service or a related field is preferred - Fluent in English, both written and verbal communication skills - Multilingual abilities, particularly Spanish, is a plus - Strong phone etiquette and active listening skills - Experience in data entry and computer systems -Writing skills
We are looking for a high energy, dialing machine to join our team as a Sales Development Representative who will work closely with our Sales Executive to turn qualified leads into closed deals! You will be required to qualify prospects, field questions, follow up on inquiries, send out information packages, and assist in maintaining the company client database. The primary outcome of your role is to secure demonstration appointments with those qualified leads. Responsibilities in This Role: -Performing outbound sales activities, and contact potential clients through cold calls and emails -Qualifying customers based on a thorough knowledge of Total Bid Data services -Adding and updating customer details in our CRM system (This includes keeping records of conversations, emails, status of leads in our system.) -Scheduling meetings and demos for our Sales Executive -To call and confirm appointments to reduce no-shows or to assist in rescheduling clients that request to reschedule or cancel. Skills This Position Requires: -Extreme attention to detail and being highly organized. In this role, updating all fields in our database is critical for flow and process. -Ability to independently work and meet deadlines -Excellent verbal and written communication skills -Ability to use Microsoft Office, CRM systems, and navigate digital software Job details -This position offers a base salary. Job Type -Full-time Please apply ONLY if you have at least one year’s experience in a sales position where you set appointments in a business-to-consumer environment. Send your resume, along with a cover letter detailing why you think you’re a great fit to join our team.
Internal Sales Representative Anchor Health (Brooklyn) – Sales Department About us: Anchor Health is a fast-growing home care agency that was established in 2018, and as of 2024 has nearly reached 7,000 active patients. With the growing need for homecare, we are key players in educating patients about our offering and delivering for those in need of services. We are recognized as one of the fastest-growing homecare agencies in New York because we strive to impact the communities and clientele we serve each day. About the role: As an Internal Sales Representative, you will have the exciting opportunity to impact potential patients through offering our homecare services. At Anchor, we execute multiple creative and standard lead generation strategies to produce the opportunities to convert prospects to patients. This role itself is truly for candidates that aspire to become a top sales producer within a healthcare company. Whether it is cold call outreach, or warm lead follow-ups, our team’s foundation is built on converting those leads to referrals for our back-end teams to execute on getting the patient the services they need. You can expect the environment and culture to be sales-oriented, team-focused, and full of positive energy where performance is encouraged and recognized. This opportunity presents a competitive salary and lucrative commission structure that will be discussed. Key Attributes: First 90 days (about 3 months) of employment: • This period is focused on building the initial foundation to be successful within the role and team • Extensive learning opportunities from your team members, managers and various personnel throughout the company • A “trial period” for assessing your future opportunity and fit for this role at Anchor __________________________________________________________________________________________ Detailed Day to Day for the Role • Starting off the day with high energy and a positive mindset • Connecting with team members and manager to set tasks, goals and overall agenda for our daily outreach • Utilizing CRM, Phone software and the referral reporting system to operate efficiently and accurately • Build note taking and phone etiquette skills to convert leads to clients • Reaching out to approximately 125 leads daily across our various referral sources • Daily team meetings to discuss strategy and services offerings • One on one progression-based conversations with your manager While this overview provides a helpful framework, what truly defines an extraordinary employee goes beyond specific guidelines. An exceptional employee is adaptable, resourceful, and consistently demonstrates the qualities of a team player. The responsibilities of this role may evolve over time based on the company's current needs.
Creative Stone and Cabinets Customer Service Position Available Location: East Northport Looking for a reliable, motivated customer service representative who is looking to grow with our company. Must have experience with heavy call volume, greeting and assisting customers, data entry and some sales. Will have knowledge of Microsoft Word, Excel & Outlook. QuickBooks and knowledge of cabinets, countertops, construction kitchens and baths is a plus but willing to train. Serious inquiries only. Must speak English, Bilingual ok Hours will be Tuesday – Saturday 10am – 6pm Salary: $25.00 per hour to start (salary to commensurate with experience)
Heart to Heart Home Care is seeking a Brooklyn and Queens Field Canvasser Representative who is an energetic, very outgoing individual who can interact with the community. This position requires excellent communication skills, outstanding customer service, and a person capable of market and table throughout the 5 boroughs. You must be able to interact with bystanders and capable of registering Medicaid recipients into our home care services. Duties Here are a few responsibilities of a Canvasser’s duties: Memorize and recite sales scripts and statements prepared by the employer Conduct door-to-door canvassing to introduce our services to potential and existing customers Obtain information, such as contact details and insurance information, from potential leads and clients Confidently introduce the company's services to clinics, pharmacies, hospitals and other referral sources Participate in events and presentations including fairs, rallies, and festivals Consistently maintain a daily, weekly and monthly quota of Medicaid recipients who are interested in home care services Skills - Experience in outbound calling, call center, office, sales, or client services preferred - Proficiency in cash handling and data entry - Ability to type efficiently and accurately - Multilingual abilities are a plus - Strong customer support skills with a focus on problem-solving - Job Type: Full-time
Fellow Health Partners is seeking a full-time representative with experience in Customer Service. This position is remote. Primary Responsibilities The Customer Service Representative is responsible for answering patient calls, listening to their concerns, and resolving issues. They handle both incoming and outgoing phone conversations. Key responsibilities include: · Answer phones and resolve complex patient billing inquiries and problems while documenting all phone calls accurately and entirely in the electronic medical record (EMR) · Provide excellent customer through clear, concise communication. · Ensures positive patient experience on every interaction · Process patient payments · Establish payment plans · Make outbound calls to collect outstanding patient balances · Follow up on interdepartmental issues, emails, and voicemails · Always maintain HIPAA compliance · Performs other duties as assigned Skills/Qualifications Strong customer service excellence expected Excellent communication and interpersonal skills required Proficient with Microsoft Office, Word, Excel, and Outlook Excellent organizational skills Must be able to work independently with little supervision Demonstrated ability to understand and implement verbal and written direction Proficient in English Proficiency in Spanish a plus Education/Experience One (1) year revenue cycle experience in health care organization is required High School diploma Basic understanding of Medical Insurance Fellow Health Partners is an Equal Opportunity Employer. We offer competitive compensation and an attractive benefits package. We invite you to apply if you are looking for a challenging and exciting position in a growing industry. Job Type: Full-time Pay: $20.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Medical billing: 1 year (Required) Work Location: Remote
Heart to Heart Home Care is looking for a Payroll/Billing Representative for our Corporate office. The Payroll/Billing Representative performs a wide range of clerical functions and administrative duties. Specifically related duties are to process duty sheets that include, but not limited to areas such as filing, answering telephones, and assisting the payroll supervisor as needed. Responsibilities: Timely processing of duty sheet as well as reviewing for corrections. Process and maintain W-4 tax date and changes in personal data. Process Direct Deposit Forms. Review and process sick leave request. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned by Supervisor. Requirements: Provide excellent customer service by answering and routing phone calls. Must be bilingual in Spanish Must be knowledgeable of excel Good attitude Punctual Team player What we offer: **Supportive management team **Paid orientation and training **Monthly lunches **Daily Snacks **Yearly Bonuses **Team building outings Job Type: Full-time
- Providing contact center services from home - Supporting some of the largest companies in the world - Documenting all issues, resolution and follow up actions - Learning about products and services to accurately and efficiently resolve customer inquiries on the first contact. - Quiet place to work set up in your home. - Excellent PC and computer skills. - The ability to navigate multiple computer programs. - Great customer service and communication skills. - Problem-solving ability, positive attitude, and empathy Skills This remote work opportunity is for anyone who is ready to invest in themselves and work hard! Customer service skills, empathy, and motivation are excellent foundations for the work. In order to service a client through our Platform, you must pass an assessment and successfully complete a virtual certification course specific to the client requirements for the program you have selected.
Heart to Heart is expanding their growing team! We are looking for upbeat experienced Call Center and Data Entry Representatives. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you. Duties: Assist with data entry and maintaining records. Provide administrative support to office staff. Answer phone calls and direct inquiries to the appropriate departments. Provide customer support and address inquiries or concerns as they arise. Assure documents for accuracy and completeness. Skills: Must be fluent in conversational Spanish. Strong organizational skills with attention to detail. Excellent verbal and written communication skills. Ability to multitask and prioritize tasks effectively. Job Schedule: (Monday through Friday/9:00am to 5:30pm) What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time
At RP SOUTH STAR, we are committed to providing excellent service to our diverse clientele. We are seeking a Bilingual Front Desk Receptionist fluent in both English and Spanish to join our team. The ideal candidate will create a welcoming environment for all visitors and ensure smooth communication across language barriers. Job Summary: The Bilingual Front Desk Receptionist will be the first point of contact for our clients and visitors, providing exceptional customer service in both English and Spanish. Responsibilities include greeting visitors, managing phone calls, handling administrative tasks, and ensuring a positive experience for all who enter our office. Key Responsibilities: Greet and welcome visitors in both English and Spanish as soon as they arrive at the office. Direct visitors to the appropriate person and office, ensuring effective communication in their preferred language. Answer, screen, and forward incoming phone calls in English and Spanish. Provide basic and accurate information in person and via phone/email in both languages. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g., pens, forms, brochures). Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Order front office supplies and keep an inventory of stock. Update calendars and schedule meetings. Assist with translations of documents and communications as needed. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing. Qualifications: Proven work experience as a Receptionist, Front Office Representative, or similar role. Fluent in both English and Spanish (written and spoken). Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g., fax machines and printers). Professional attitude and appearance. Solid written and verbal communication skills in both English and Spanish. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Multitasking and time-management skills, with the ability to prioritize tasks. Strong customer service attitude. Benefits: Competitive salary. Opportunities for professional development.
Busy home care office is looking for an upbeat bilingual Spanish office support to provide exceptional customer service support to an entire team. Responsibilities: Provide excellent customer service by answering and routing phone calls. Answering a high volume of calls. Maintains a professional attitude and appearance. Perform a variety of clerical and data entry tasks and all other duties as assigned Requirements: Must be fluent in conversational Spanish. Superior customer service and strong communication skills (written & verbal). Knowledge of excel or word a PLUS. Great attitude. Excellent attendance and punctuality. No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits **Employee of the Month Recognition"
Job brief We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.) Requirements and skills Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationHigh School diploma; additional qualifications will be a plus
Home Care agency is expanding their growing team to a brand NEW location in NJ! We are looking for upbeat experienced Call Center and Date Entry Representatives. If you are a detail-oriented individual with excellent organizational skills, we would love to hear from you. Duties: Perform general clerical tasks such as filing, and scanning documents Assist with data entry and maintaining records Provide administrative support to office staff Handle a higher volume of incoming and outgoing calls Answer phone calls and direct inquiries to the appropriate departments Provide customer support and address inquiries or concerns as they arise Assure documents for accuracy and completeness Skills: Must be fluent in conversational Spanish. Strong organizational skills with attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize tasks effectively No Home Care experience is required (a PLUS if you have prior home care or call center experience) Job Type: Full-time What we offer : Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits