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Director Investment Controllership - Derivatives Controllers Organization of Corporate Finance Full-Time/Boston, Massachusetts or New York, NY Overview Finance and Accounting is at MassMutual’s core, and our team is ushering in an era of growth. We are looking for bold ideas, creative solutions, and comfort embracing change. We strive to build a diverse team and leverage different points of view to optimize processes and build strong relationships. Our team is motivated by challenging work that delivers substantial impact in a culture of accountability and collaboration. We treat policyowners and customers fairly and prioritize financial stability. Being part of a mutual company means that our teams can think long-term, and employees can dive deep into the complex structure of products and the organization. Our finance teams are experts in their field and thrive in fast-paced environments. They balance the needs of the business and invest in the long term, while always putting the customer first. They align their work with our live mutual philosophy and strive to always make the right choice for our policyowners. We are building a team that truly embodies ‘together we move forward.’ The Opportunity As a Director in the Controllers Organization of Corporate Finance, you will serve as a key representative of the Investment Controllership. We are forward-thinking and seek others who will leverage their curiosity, take initiatives, make long-term impact, and drive short-term results. Join us as a partner who will work collaboratively and with determination to leave the company in a better place than you found it. As a Director, you will work alongside a diverse team of highly motivated professionals focused on proactively driving the development and execution of process improvement, meaningful analysis and control execution for investment accounting activities. The Team The Investment Controllership team is a high-profile team in the Controllers organization, comprised of accounting professionals who oversee our various asset classes and investment activities. The team continues to grow in support of our growing level of assets, key initiatives, and special projects. Our team is driven to provide timely and accurate financial information to our customers. We pride ourselves on working with agility and being a reliable source of information in the organization while continuously improving how we work together as a team to make our processes better. Our culture thrives on inquisitive approaches to our work to help identify issues with specificity and demonstrate high levels of accountability to make things right. At the same time, we foster an environment where individuals can reach their full potential and secure long-term success. We are seeking a candidate with strong communication skills, a forward-thinking mindset, and deep intellectual curiosity to join the team who can make meaningful impact to the organization. The Impact: As an investment accounting director, you will lead the investment accounting and controllership for derivatives across our various insurance and non-insurance entities, which entails ensuring the accuracy of the investment results across various derivative strategies on a GAAP and statutory basis. This position will also support continued process enhancements related to achieving an accelerated close that produces timely, accurate, and complete investment accounting results in an efficient manner. All candidates must, in addition to possessing the specific qualifications cited below, work efficiently within a complex, fast-paced, and evolving environment, and demonstrate strong organizational and interpersonal skills. • Create an environment whereby the team is inspired, engaged and motivated by opportunities to learn and grow, • Play a key role in leading a collaborative and inclusive culture by working closely with Investment Management Operations, Investment Managers, and other Controllers teams, • Manage the monthly reconciliations between the ledger and investment systems for derivatives ensuring the accuracy of the financial statement results as it relates to derivatives, • Oversee the preparation of monthly analytics report and present findings to various stakeholders on a monthly basis, • Responsible for review of footnotes and NAIC Schedule DB to ensure accuracy and timely completion., • Lead and execute process re-design efforts for derivatives in response to expanding investment strategies and enhance analytics supporting quarterly derivative results, • Support the Investment Office in implementing new hedging strategies and evolving accounting standards. Collaborate with Accounting Policy to ensure that transactions are appropriately reflected in accordance with the applicable GAAP and statutory accounting frameworks, • Partner with the Investment Middle Office to design operational processes within the subledger that support the derivatives accounting and controllership activities, • Execute and oversee processes and controls that support derivative accounting and controllership, • Serve as a point of contact for external auditors on all derivative-related matters, • Perform control functions in compliance with NAIC Model Audit Rule and the Company’s internal control structure, • Perform frequent ad hoc analysis and assist with special projects, as requested The Minimum Qualifications: • Bachelor’s degree, • 8+ years of progressive experience in Investment Accounting and/or Investment Operations including derivative investments, with a foundational understanding of the upstream processes and impacts to downstream accounting and controllership, • 3+ years of experience in insurance company Investment GAAP combined with Statutory accounting including Schedule DB, • 2+ years of experience as a people leader, responsible for managing direct reports OR 5+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues in their day-to-day work The Ideal Qualifications: • Proactive, results-oriented, detail-focused, and deadline-driven, with the ability to work effectively in a team with limited direct supervision, • Strong analytical, written, and verbal communication skills, • Ability to work well in a dynamic and agile environment while leading the team in execution of various priorities and deliverables, • Comfortable operating at both a strategic and hands-on level in an evolving environment, • Experience with different investment types and structures, • Experience with system conversion or subledger implementation, • Able to build and maintain strong working relationships across cross-functional groups, • CPA, CFA, CMA, or equivalent designations, • Experience with Aladdin platform and SQL is a plus What to Expect as Part of MassMutual and the Team • MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:, • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes, • A collaborative environment where perspectives are welcomed, • Access to learning, development, and internal networks that support continuous growth and skill-building over time, • Employee-led communities and forums that foster connection, learning, and inclusion across the organization, • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset #LI-CR37 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Director - Investment Technology Product Management Investment Management Technology Hybrid Onsite, Boston/NY/Springfield (Required) The Opportunity MassMutual's Investment Management Technology team is seeking an experienced and results-oriented Product Management Professional to lead strategic technology initiatives supporting Investment Management, Quantitative Research & Development, Quantitative Portfolio Management, and related business functions. This role will be responsible for defining product strategy, managing roadmaps, and driving the execution of technology solutions that enable business growth, operational excellence, and investment innovation. The successful candidate will partner closely with business and technology leaders to deliver complex, cross-functional initiatives, while providing leadership in planning, governance, stakeholder engagement, financial management, resource planning, vendor oversight, and operational delivery. The ideal candidate combines deep experience in investment management technology with a strong track record of delivering large-scale technology transformation programs and enabling research, analytics, and automation capabilities. Success in this role requires strategic thinking, strong execution, influencing skills, and the ability to operate effectively in a fast-paced, highly collaborative environment. The Team This role joins MassMutual’s Investment Management Technology team at a pivotal time as we execute a multi-year transformation of our investment technology ecosystem. The team consists of Product Managers, Delivery Managers, Business and Systems Analysts, Architects, Developers, and Quality Engineers who work collaboratively to deliver innovative technology solutions that enable investment professionals to make informed decisions and drive superior business outcomes. We are guided by a culture of accountability, agility, inclusion, and resilience, fostering an environment where teams are empowered to innovate, solve complex challenges, and deliver meaningful results. You will be part of a high-performing organization that combines deep business and technical expertise, thrives in a fast-paced and evolving landscape, and is committed to advancing the future of Investment Management through technology, collaboration, and continuous improvement. The Impact This role will partner closely with Technology, Investment Management, and Quantitative Research & Development teams to drive product strategy, business alignment, and execution. Additionally, the role will provide resource management oversight for Technical Product Managers and Business Analysts, ensuring consistent prioritization, governance, and end-to-end visibility across the Investment Management technology ecosystem. Key areas of impact include: • Develop and execute product roadmap aligned with business and technology vision and strategy., • Lead end-to-end delivery of complex technology initiatives, ensuring scope, schedule, budget, quality, and risk objectives are achieved., • Drive portfolio prioritization, governance, resource planning, and execution across Investment Management Technology teams., • Partner with Investment Management, Quantitative Research & Development, Portfolio Managers, Investment Operations and other stakeholders to deliver business-aligned technology solutions., • Manage program budgeting, forecasting, invoicing, accruals, and vendor spend., • Establish and monitor KPIs, SLAs, and delivery metrics to drive operational excellence and continuous improvement., • Provide strategic leadership on technology modernization, automation, artificial intelligence, and digital transformation initiatives., • Identify and mitigate program risks, dependencies, and issues while ensuring effective stakeholder communication., • Lead vendor management, contract negotiations, and service performance oversight., • Build and mentor high-performing teams, fostering a culture of accountability, collaboration, and innovation., • Drive adoption of scalable, secure, compliant, and cost-effective technology platforms and operating models., • Facilitate executive governance forums and provide clear status, risk, and outcome reporting to senior leadership. The Minimum Qualifications • Bachelor's degree in computer science, information technology, management information systems, or a related discipline required. Advance degree (master’s or equivalent) preferred., • 8+ years of experience as a product manager leading large investment technology projects or programs., • 5+ years of investment data experience with an understanding of systems and data management The Ideal Qualifications • Deep business understanding in investments both public and private assets, quantitative portfolio management, derivatives and investment risks., • Experience in BlackRock Aladdin, Charles River, Bloomberg Port or similar investment management product-suites is a plus., • Subject matter expertise for implementation and support of IBOR, and Quantitative Risk related applications including Asset Liability Management., • Skilled in defining strategies, roadmaps, leading and inspiring teams to create high value products, and driving large-scale initiatives that deliver significant value to internal customers., • Proven in strategic thinking, planning, and execution with strong analytical skills., • Effective collaborator and influencer, excelling in innovation, budget management, software engineering, agile and DevOps practices, and large, complex program management oversight., • Strong understanding of software engineering/development, architecture design, operational and analytical data stores, and implementing enterprise applications to meet business strategy and business requirements., • Ability to lead with both people and technical credibility - influencing design decisions, driving alignment, and raising quality bar across the team., • Self-managed and motivated individuals with strong leadership skills., • Excellent written, oral and presentation skills., • Works with minimal oversight and proactively communicates status and risks to leadership. #LI-SC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Job Description Dragonfly Health - A great place to land Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states. Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most. We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development. Dragonfly Health is our name for a reason. The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises. Whatever it takes. Wherever it takes us. What we offer • Competitive Pay $23.00 per hour, • Comprehensive benefits package (health, dental, vision, PTO, sick time, 401k w/match, etc.), • Growth opportunity and career advancement, • Agile and adaptable team culture, • Innovative and revolutionary technology solutions, • A higher calling to provide quality patient care See how Dragonfly Health is transforming the world of hospice and post-acute care. What you will do • Assist pharmacists in daily operations, including dispensing, packaging, and labeling medications in compliance with all regulations., • Perform prepacking duties, maintain accurate records, and uphold quality control standards to ensure accuracy and patient safety., • Monitor and manage inventory levels, perform stock audits, verify expiration dates, and maintain organized storage areas., • Ensure cleanliness, orderliness, and functionality of the fulfillment area by performing regular cleaning tasks and assisting in the maintenance of equipment and materials., • Communicate effectively with pharmacy staff, support workflow efficiency, and help maintain a clean, safe, and compliant work environment.What we look for, • High school diploma or equivalent, • Completion of a pharmacy technician training program, • Minimum of six (6) months experience in a pharmacy or healthcare-related environment, • Strong organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment., • Excellent written and verbal communication skills and professional demeanor., • Attention to accuracy, accountability, and teamworkWhy Fulfillment Technicians are important Fulfillment Technicians play a critical role in ensuring patients receive accurate, timely, and safe medications. By maintaining quality control, supporting pharmacists, and optimizing pharmacy operations, they help ensure efficient fulfillment and exceptional patient care across the organization. Let's soar together

Job Description Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers. We are currently recruiting a Sourcing Project Manager, reporting to our Associate Director, Sourcing. In this role, you will plan and execute strategies that will deliver cost, quality, and service improvements for our Company and Customers. The ideal candidate will have a passion for innovation, and work with Sales to develop new packaging offerings and solutions for our customers; promoting the growth of product categories we offer. What You Will Do: • Oversee and manage pricing projects for existing, new and prospective customers to support department results and partner with Sales, Projects, and Accounts teams to drive favorable outcomes and deliverables., • Evaluate and recommend project and product specifications, designs, and pricing elements to build profitable customer solutions for high complexity projects., • Make recommendations for sourcing strategies domestically and internationally to drive cost-down alternatives and maximize our abilities to deliver high-quality products., • Proactively identify and communicate opportunities, risks, challenges and recommended solutions within immediate team and stakeholders., • Manage price changes by the packaging price change procedure, volume commitments, vendor selection decisions, and contractual obligations., • Research vendor capabilities and requirements; conduct negotiations, and onboard vendors or suppliers with favorable terms., • Maintain accurate project statuses leveraging company’s project management tool in Salesforce and clearly document all customer requirements and specifications throughout the project lifecycle., • Implement strategies to improve department KPIs and business analytics and contribute towards the improvement of company KPI’s., • Create, execute, and consistently improve standard operating procedures and training programs to drive progress in the department., • Provide guidance and direction to other team members, including Specialists and Senior Specialists, and conduct training as needed. Requirements Must-Haves: • Bachelor's degree in business, Accounting / Finance, or Supply Chain and 5+ years of relevant work experience., • Strong analytical & excel skills and the ability to gather and interpret data to drive informed decision-making., • Excellent organizational and prioritization abilities, with a keen attention to detail, and the ability to drive towards meeting deadlines., • Effective communication skills, both written and verbal, can collaborate with internally and externally and with cross-functional teams., • Strong analytical aptitude for evaluation of products and services., • Advanced technical skills (e.g. Microsoft Outlook, Word, Excel, PowerPoint) with the ability to apply Excel formulas to conduct price analysis., • Experience using ERP (Sage100) and CRM (Salesforce) or equivalent systems. Nice-to-Haves: • Packaging development and production experience strongly preferred., • Experience with purchase order, bill-of-lading and inventory., • Experience working with cross-functional project teams, managing direct reports., • Experience within a customer service environment., • Proficiency in project management tools and software., • Knowledge of product development methodologies. We Like People Who: • Are passionate about “raising the bar” to produce high-quality work and deliverables., • Have a growth mindset, with a thirst for continuous improvement and development., • Thrive in a collaborative team environment, and open to hear suggestions and feedback., • Have empathy and seek to understand others’ perspectives to build strong relationships. Benefits What We Offer: • A competitive salary, including annual discretionary cash bonus., • Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and Sondermind., • We provide paid time off including company paid holidays., • We care about your future and offer 401(k) retirement plan, employer match, and a discretionary non-elective profit-sharing program. Additional Information: Come “en-Gadge” with us and join our innovative, collaborative, and inclusive teams on our journey to Be the best-in-class choice For All Things Packaging®, while fulfilling our Mission: Always Packed with Commitment® to provide a great customer experience, deliver high-quality, custom packaging products and value-added supply chain solutions through a culture of teamwork, strong relationships, and a commitment to excellence. Learn more about us here. This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042. The salary range for this role is $80,000 - $95,000 commensurate with the candidate's experience. Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law

Job Description Director of Sales Headquarters: New Hyde Park, NY | Reports to: President / CEO About Power-Flo Technologies Since 1929, Power-Flo Technologies has served New York, New Jersey and New England as a family of companies: electrical and plumbing distributors, fabricators, manufacturers, and motor and pump repair specialists. With 13 locations, millions of dollars in inventory, and more than 2 million products, PFT supports contractors, professional engineers, facilities managers, educational institutions, hospitals, government agencies, multifamily owners, and industrial and OEM customers. Our people are technical experts, not order-takers, and our offering spans electrical supplies, industrial automation and robotics, in-house switchgear and motor control fabrication, engineering support, energy-efficient lighting, building energy management, and pump and motor repair from fractional through 1500 HP. Position Summary The Director of Sales is a senior leader responsible for the sales strategy and performance of all 13 PFT branches. This person will champion expansion efforts and drive business development across our supplies, services, and solutions. The Director drives actionable sales initiatives and serves as the key link to achieving the company’s growth goals. Key Responsibilities Sales Strategy & Leadership • Develop and execute a company-wide sales strategy that supports revenue, margin, and market share goals across all 13 branches., • Set annual and quarterly sales targets, quotas, and KPIs by branch, territory, and salesperson; monitor results and course-correct quickly., • Lead, coach, and develop and build a high-performance, technically knowledgeable sales culture., • Recruit, hire, onboard, and retain top sales talent; manage performance and succession planning., • Standardize sales processes, pipeline management, forecasting, and reporting across branches while respecting local market needs. Account Assignment & Territory Management • Design and manage account assignment and territory structures that maximize coverage, customer service, and growth., • Assign and rebalance house, key, and strategic accounts across branches and sales reps; resolve account ownership and territory conflicts fairly and promptly., • Ensure key accounts receive executive-level attention and that account plans are in place for top customers. Business Development • Identify and pursue new customers, markets, and verticals, including industrial/OEM, healthcare, education, government, multifamily, and contractors., • Grow cross-selling across PFT's family of companies, connecting supplies with automation, robotics, switchgear and panel fabrication, motor controls, lighting and energy projects, building management, and repair services., • Build and maintain relationships with manufacturers, vendors, and strategic partners to support line card growth, pricing, and joint selling., • Represent PFT at trade shows, training events, and industry associations, and support events such as automation training and table top shows. Performance, Pricing & Operations • Partner with purchasing, operations, engineering, and finance to align inventory, pricing, and delivery with customer demand., • Analyze sales data and market trends to guide decisions and report to executive leadership., • Drive adoption of sales tools., • Meet with Sales Leads to review pipeline and goals., • Promote customer satisfaction, on-time delivery, and responsiveness in emergency situations. Qualifications Required • Bachelor's degree in business, engineering, or a related field, or equivalent experience., • 10+ years of progressive sales experience in electrical, industrial, automation, MRO, or related distribution, with 5+ years leading multi-location or multi-branch sales teams., • Proven record of growing revenue, improving margin, and building and developing sales teams., • Experience with account assignment and sales compensation or incentive programs., • Strong technical aptitude with electrical, industrial controls, motors, pumps, or related products and applications., • Excellent leadership, negotiation, communication, and relationship-building skills., • Proficiency with ERP and sales analytics tools., • Willingness to travel across New York, New Jersey, and New England., • Valid driver's license. Preferred • Experience in electrical, plumbing/mechanical, or industrial automation distribution., • Background selling engineered solutions, such as switchgear, motor controls, automation, or energy efficiency projects., • Existing relationships with contractors, engineers, facilities managers, or OEMs in the Northeast. Success Measures • Revenue and gross margin growth across all 13 branches., • New account acquisition and growth in cross-selling across PFT companies., • Customer retention and satisfaction., • Sales team performance, retention, and bench strength., • Pipeline health and forecast accuracy. Compensation & Benefits $200,000-$250,000 based on experience plus performance-based incentive Benefits include: • Medical, dental, and vision, • Supplemental insurance, • PTO Program and Paid Holidays, • 401K, • EAP, • ESOP (Employee Stock Ownership Plan) Learn more about us: https://www.powerflotechnologies.com/ Follow us on LinkedIn: https://www.linkedin.com/company/power-flo-technologies We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.

Job Description Headquarters: New Hyde Park, NY | Reports to: President / CEO About Power-Flo Technologies Since 1929, Power-Flo Technologies has served New York, New Jersey and New England as a family of companies: electrical and plumbing distributors, fabricators, manufacturers, and motor and pump repair specialists. With 13 locations, millions of dollars in inventory, and more than 2 million products, PFT supports contractors, professional engineers, facilities managers, educational institutions, hospitals, government agencies, multifamily owners, and industrial and OEM customers. Our people are technical experts, not order-takers, and our offering spans electrical supplies, industrial automation and robotics, in-house switchgear and motor control fabrication, engineering support, energy-efficient lighting, building energy management, and pump and motor repair from fractional through 1500 HP. Position Summary The Director of Sales is a senior leader responsible for the sales strategy and performance of all 13 PFT branches. This person will champion expansion efforts and drive business development across our supplies, services, and solutions. The Director drives actionable sales initiatives and serves as the key link to achieving the company’s growth goals. Key Responsibilities Sales Strategy & Leadership • Develop and execute a company-wide sales strategy that supports revenue, margin, and market share goals across all 13 branches., • Set annual and quarterly sales targets, quotas, and KPIs by branch, territory, and salesperson; monitor results and course-correct quickly., • Lead, coach, and develop and build a high-performance, technically knowledgeable sales culture., • Recruit, hire, onboard, and retain top sales talent; manage performance and succession planning., • Standardize sales processes, pipeline management, forecasting, and reporting across branches while respecting local market needs. Account Assignment & Territory Management • Design and manage account assignment and territory structures that maximize coverage, customer service, and growth., • Assign and rebalance house, key, and strategic accounts across branches and sales reps; resolve account ownership and territory conflicts fairly and promptly., • Ensure key accounts receive executive-level attention and that account plans are in place for top customers. Business Development • Identify and pursue new customers, markets, and verticals, including industrial/OEM, healthcare, education, government, multifamily, and contractors., • Grow cross-selling across PFT's family of companies, connecting supplies with automation, robotics, switchgear and panel fabrication, motor controls, lighting and energy projects, building management, and repair services., • Build and maintain relationships with manufacturers, vendors, and strategic partners to support line card growth, pricing, and joint selling., • Represent PFT at trade shows, training events, and industry associations, and support events such as automation training and table top shows. Performance, Pricing & Operations • Partner with purchasing, operations, engineering, and finance to align inventory, pricing, and delivery with customer demand., • Analyze sales data and market trends to guide decisions and report to executive leadership., • Drive adoption of sales tools., • Meet with Sales Leads to review pipeline and goals., • Promote customer satisfaction, on-time delivery, and responsiveness in emergency situations. Qualifications Required • Bachelor's degree in business, engineering, or a related field, or equivalent experience., • 10+ years of progressive sales experience in electrical, industrial, automation, MRO, or related distribution, with 5+ years leading multi-location or multi-branch sales teams., • Proven record of growing revenue, improving margin, and building and developing sales teams., • Experience with account assignment and sales compensation or incentive programs., • Strong technical aptitude with electrical, industrial controls, motors, pumps, or related products and applications., • Excellent leadership, negotiation, communication, and relationship-building skills., • Proficiency with ERP and sales analytics tools., • Willingness to travel across New York, New Jersey, and New England., • Valid driver's license. Preferred • Experience in electrical, plumbing/mechanical, or industrial automation distribution., • Background selling engineered solutions, such as switchgear, motor controls, automation, or energy efficiency projects., • Existing relationships with contractors, engineers, facilities managers, or OEMs in the Northeast. Success Measures • Revenue and gross margin growth across all 13 branches., • New account acquisition and growth in cross-selling across PFT companies., • Customer retention and satisfaction., • Sales team performance, retention, and bench strength., • Pipeline health and forecast accuracy. Compensation & Benefits $200,000-$250,000 based on experience plus performance-based incentive Benefits include: • Medical, dental, and vision, • Supplemental insurance, • PTO Program and Paid Holidays, • 401K, • EAP, • ESOP (Employee Stock Ownership Plan) Learn more about us: https://www.powerflotechnologies.com/ Follow us on LinkedIn: https://www.linkedin.com/company/power-flo-technologies We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS. Compensation details: 200000-250000 Yearly Salary PIe1c55284bda0-25405-41991741

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. Purpose This role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role ensures service delivery excellence through effective vendor governance, forecasting, staffing optimization, and operational analytics. The position drives the balance between customer experience, reliability, and cost to serve—ensuring that customers are supported 365/24/7 across voice, chat, and digital channels. #LI-Hybrid Accountabilities • Serve as the primary relationship owner for all third-party vendor partners supporting the contact center., • Establish and manage performance scorecards with clear SLAs, KPIs, and compliance standards aligned with regulatory requirements and internal expectations (ASA, FCR, CSAT, Quality, Safety, and Cost per Contact)., • Lead structured governance routines (weekly operational reviews, monthly business reviews, quarterly performance reviews)., • Ensure vendors adhere to company policies, data privacy, and customer protection protocols., • Partner with Procurement, IT, and Legal to manage vendor contracts, renewals, and performance incentives., • Identify improvement opportunities in call routing, digital deflection, automation, and agent enablement., • Support vendor onboarding, training readiness, and technology integration for new lines of business or storm response capacity., • Lead forecasting, capacity planning, and staffing models across internal and vendor sites to meet service level, regulatory, and cost targets., • Oversee scheduling, real-time management, and adherence to ensure consistent coverage and performance., • Collaborate with Operations, HR, and Finance to align headcount, shrinkage, and overtime budgets., • Use workforce data to anticipate demand impacts due to seasonality, rate cases, weather events, or system outages., • Maintain and enhance workforce systems (e.g., NICE IEX, Verint, Aspect) to improve forecast accuracy and intraday efficiency., • Provide visibility to daily, weekly, and monthly performance trends and take proactive steps to optimize staffing and service delivery., • Develop executive dashboards and insights to inform operational decisions and leadership storytelling., • Perform root cause analysis on SLA misses or cost variances and lead resolution action plans., • Drive Lean and continuous improvement principles across vendor and internal teams., • Monitor operational health indicators such as occupancy, utilization, and shrinkage to improve productivity and service reliability., • Partner with Quality Assurance and Training teams to ensure workforce readiness and skill alignment with evolving customer needs. Education and Experience • Bachelor’s degree in Business, Operations, or a related field (or equivalent experience)., • 5+years of experience in a large-scale utility or regulated industry contact center environment., • Proven experience managing outsourced vendor relationships and workforce operations., • Strong analytical and technical skills, including proficiency in Excel, Power BI/Tableau, and WFM platforms., • Understanding of contact center metrics and their impact on regulatory compliance, affordability, and reliability., • Excellent communication and negotiation skills with ability to influence cross-functionally., • Demonstrated success implementing governance frameworks and process standardization across multiple locations., • This position requires travel to locations in the United States and occassionally to the head office in Canada. A valid passport is required for international travel. Preferred Attributes • Utility industry experience in electric, gas, or combination operations., • Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers., • Lean Six Sigma, PMP, or equivalent process improvement certification., • Passion for creating a unified culture across internal and vendor teams—“One Vision. One Team. One Voice.”, • Strategic thinker with a hands-on approach to daily performance execution. Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally. For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life. Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction. With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model. What we offer 401k with Company match Full insurance benefits (health/dental/vision/life) Collaborative environment with a genuine flexible working policy Share purchase/match plan Defined Contribution savings plan Top Talent Program Volunteer paid days off Employee Assistance Program Achievement fund We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity. We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.

Something Extraordinary Every Day™ As our Digital Experience & Operations Manager, you will be responsible for implementing The Bicester Collection’s Digital Experience strategy at Village level, with full ownership of the Village’s website and mobile app. You will work closely with Marketing, IT, Retail, Creative, and the wider Village team to bring the Collection’s global digital vision to life through a locally relevant, engaging, and high-performing guest experience. This role oversees digital content, the product roadmap, analytics, and platform governance to ensure a consistent, seamless, and measurable experience across all guest touchpoints. What you will be doing: Digital Experience Strategy & Operations • Owning the implementation of The Bicester Collection’s Digital Experience strategy at Belmont Park Village, adapting it to the local market and guest base., • Working collaboratively with the Belmont Park Village Digital Director, Retail team, Marketing team and The Bicester Collection’s central Digital Experience & Performance team., • Promoting the use of new and innovative technology,and monitoring competitor and local market activity to keep Belmont Park Village’s digital presence at the forefront. Contentful CMS & Content Operations • Serving as the primary Contentful CMS administrator for Belmont Park Village – managing spaces, environments, roles, publishing workflows and content models., • Managing the Belmont Park Village website and app product roadmap – gathering requirements, writing user journey stories and translating business needs into clear technical specifications., • Authoring, scheduling, QA-ing and publishing content daily across our web and app, ensuring alignment with Belmont Park Village offerings, Collection-wide standards and DECO brand guidelines., • Logging and maintaining changes unique to Belmont Park Village., • Coordinating rich-media production (video, editorial, event content) for web, app and social channels., • Maintaining component and template governance so every page reflects UX standards and brand expression., • Supporting localization workflows and multi-market content delivery as the Village scales., • Attending Collection-wide calls, maintaining updates and attending local CMS-related conferences. Digital Product Stewardship • Coordinating sprints with IT, the Central team and external development partners (React/Next.js front-end, Contentful APIs)., • Leading UAT, QA and deployment validation for every feature release, module update and content drop., • Monitoring platform stability, page performance (Core Web Vitals) and end-to-end guest experience., • Supporting ongoing optimisation of the Village’s digital journey. Analytics & Performance • Owning GA4, GTM and data layer implementation, reporting on performance for Belmont Park Village’s digital channels., • Building and maintaining dashboards for Village and Collection senior stakeholders., • Using behavioural analytics to identify UX pain points, funnel drop-off and improvement opportunities., • Driving CRO through data-led A/B testing hypotheses and iterative optimisation. Growth & Database • Growing the customer database through on-site and digital data capture, partnering with the Membership team., • Researching local digital trends, competitor activity and consumer behaviour to inform the Village’s digital roadmap., • Supporting SEM/PPC strategy and paid search alignment with the broader media plan. What makes you special Every colleague is an entrepreneur at heart and this drives our organizational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have: • Experience as a digital product owner, ideally within Retail, Hospitality or a comparable guest-facing environment;, • Hands-on experience managing a website and/or app, including content management systems (Contentful) and coordinating with development teams;, • Computer literate with high proficiency in Microsoft Office; knowledge of Photoshop, Illustrator or InDesign is advantageous;, • Understanding of SEM, PPC and paid search principles;, • Ability to work well with all levels across the business, including senior stakeholders and external partners;, • Good organization skills, with an eye for detail;, • Excellent analytical skills with the ability to provide insight on future opportunities;, • Able to work independently and as part of a team, managing multiple priorities and a large volume of work;, • Ability to work evenings, weekends and holidays, as needed;, • Fluent in English; any other language would be beneficial. About Us Belmont Park Village brings an elevated luxury outlet experience to metro New York. As the newest addition to The Bicester Collection, this open‑air destination blends world‑class designer fashion, delicious dining, irresistible year‑round savings, and exceptional guest services. Whether you’re coming from the city or from Long Island, the Village is conveniently located at the border of Queens and Nassau Counties. With Long Island Railroad service from Grand Central and Penn Station in just 35 minutes, plus quick access from both JFK and LaGuardia airports, arrival is effortless for local shoppers and travelers. Belmont Park Village is located on the iconic Belmont Park campus. Adjacent to the Village is UBS Arena, home of the New York Islanders and a premier venue for concerts and entertainment, as well as the legendary Belmont Park Racetrack, host of the prestigious Belmont Stakes. Together, these destinations create a dynamic environment where heritage, style, sport, and entertainment meet, making Belmont Park Village a one‑of‑a‑kind destination for shopping, dining and exploration. There’s no one quite like us The Bicester Collection is the world’s leading luxury shopping destinations, committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in the United States, Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams. Our Vision is to be the best shopping destination in the world. Our Mission is to make the lives of others better - our brands, our guests, our people and our communities. Our Brand Promise is to offer something extraordinary every day. Our Five Values are the glue that bind us together and allows us to lead ahead: • Authenticity - Always do the right thing, • Innovation - Think outside of the box, • Passion - Do what you love and love what you do!, • Critical Thinking - Challenge the obvious, • Vision - Be mission driven always Why we’re exceptional The key to our success is the quality and commitment of our people. To work in one of the teams at any of the Villages is to play an active role in redefining both the art and the science of retail. This creates a dynamic approach that underpins our ability to anticipate future trends in a fast-changing world. We provide an amazing benefits package including paid holidays, a flexible time off policy, access to health insurance plans (including medical, dental and vision), life insurance and short- and long-term disability insurances. We also offer a generous 401(k) match, tax-advantaged spending accounts, a generous employee referral bonus and other supplemental benefits. The key to our success is the quality and commitment of our people. The Bicester Collection is made up of over 1,200 colleagues of over 50 nationalities. You’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career. This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Belmont Park Village is an Equal Opportunity Employer and does not discriminate based on the basis of actual or perceived age, race, ethnicity, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence, arrest record or conviction record, or sincerely held practice of religion or any other characteristic protected by federal, state, local, or other law (“Protected Characteristics”).

Headquarters: New Hyde Park, NY | Reports to: President / CEO About Power-Flo Technologies Since 1929, Power-Flo Technologies has served New York, New Jersey and New England as a family of companies: electrical and plumbing distributors, fabricators, manufacturers, and motor and pump repair specialists. With 13 locations, millions of dollars in inventory, and more than 2 million products, PFT supports contractors, professional engineers, facilities managers, educational institutions, hospitals, government agencies, multifamily owners, and industrial and OEM customers. Our people are technical experts, not order-takers, and our offering spans electrical supplies, industrial automation and robotics, in-house switchgear and motor control fabrication, engineering support, energy-efficient lighting, building energy management, and pump and motor repair from fractional through 1500 HP. Position Summary The Director of Sales is a senior leader responsible for the sales strategy and performance of all 13 PFT branches. This person will champion expansion efforts and drive business development across our supplies, services, and solutions. The Director drives actionable sales initiatives and serves as the key link to achieving the company’s growth goals. Key Responsibilities Sales Strategy & Leadership Develop and execute a company-wide sales strategy that supports revenue, margin, and market share goals across all 13 branches.Set annual and quarterly sales targets, quotas, and KPIs by branch, territory, and salesperson; monitor results and course-correct quickly.Lead, coach, and develop and build a high-performance, technically knowledgeable sales culture.Recruit, hire, onboard, and retain top sales talent; manage performance and succession planning.Standardize sales processes, pipeline management, forecasting, and reporting across branches while respecting local market needs. Account Assignment & Territory Management Design and manage account assignment and territory structures that maximize coverage, customer service, and growth.Assign and rebalance house, key, and strategic accounts across branches and sales reps; resolve account ownership and territory conflicts fairly and promptly.Ensure key accounts receive executive-level attention and that account plans are in place for top customers. Business Development Identify and pursue new customers, markets, and verticals, including industrial/OEM, healthcare, education, government, multifamily, and contractors.Grow cross-selling across PFT's family of companies, connecting supplies with automation, robotics, switchgear and panel fabrication, motor controls, lighting and energy projects, building management, and repair services.Build and maintain relationships with manufacturers, vendors, and strategic partners to support line card growth, pricing, and joint selling.Represent PFT at trade shows, training events, and industry associations, and support events such as automation training and table top shows. Performance, Pricing & Operations Partner with purchasing, operations, engineering, and finance to align inventory, pricing, and delivery with customer demand.Analyze sales data and market trends to guide decisions and report to executive leadership.Drive adoption of sales tools.Meet with Sales Leads to review pipeline and goals.Promote customer satisfaction, on-time delivery, and responsiveness in emergency situations. Qualifications Required Bachelor's degree in business, engineering, or a related field, or equivalent experience.10+ years of progressive sales experience in electrical, industrial, automation, MRO, or related distribution, with 5+ years leading multi-location or multi-branch sales teams.Proven record of growing revenue, improving margin, and building and developing sales teams.Experience with account assignment and sales compensation or incentive programs.Strong technical aptitude with electrical, industrial controls, motors, pumps, or related products and applications.Excellent leadership, negotiation, communication, and relationship-building skills.Proficiency with ERP and sales analytics tools.Willingness to travel across New York, New Jersey, and New England.Valid driver's license. Preferred Experience in electrical, plumbing/mechanical, or industrial automation distribution.Background selling engineered solutions, such as switchgear, motor controls, automation, or energy efficiency projects.Existing relationships with contractors, engineers, facilities managers, or OEMs in the Northeast. Success Measures Revenue and gross margin growth across all 13 branches.New account acquisition and growth in cross-selling across PFT companies.Customer retention and satisfaction.Sales team performance, retention, and bench strength.Pipeline health and forecast accuracy. Compensation & Benefits $200,000-$250,000 based on experience plus performance-based incentive Benefits include: Medical, dental, and visionSupplemental insurancePTO Program and Paid Holidays401KEAPESOP (Employee Stock Ownership Plan) Learn more about us: https://www.powerflotechnologies.com/ Follow us on LinkedIn: https://www.linkedin.com/company/power-flo-technologies We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently. Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States. Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS. Compensation details: 200000-250000 Yearly Salary PI0d6daa79d446-38003-41991741

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