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Strong proficiency in financial data analysis, predictive analytics, and visualization tools (e. Predictive Analytics & Visualization. Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! The Director of Site Reliability Engineering will be responsible for enhancing and maintaining our private and public cloud infrastructure, and driving the technical direction, innovation, and scalability of our Cloud Platform. The Director, Site Reliability Engineering, will lead a team which is responsible for operating, architecting and building key infrastructure that runs the high availability services that our customers and their businesses depend upon. • Strategic Leadership & Vision: Drive the vision, strategy, and organizational development of the cloud engineering function, championing SRE principles and best practices across the enterprise., • Engineering Excellence & Standards: Define, implement, and enforce robust engineering best practices, architectural guidelines, and operational standards to ensure the delivery of secure, scalable, and highly available solutions., • Technical Authority & Guidance: Provide expert technical leadership and strategic direction for automation, monitoring, performance optimization, and incident management, guiding teams toward resilient and efficient solutions., • High-Performance Team Development: Cultivate and lead highly engaged, high-performance SRE and cloud engineering teams, fostering a collaborative, inclusive, and innovative work environment., • Cross-Functional Collaboration & Knowledge Sharing: Champion a culture of open collaboration, leveraging cross-functional teams, communities of practice, and guilds to share knowledge, define standards, and drive continuous improvement across engineering domains., • Complex Project Delivery: Spearhead the end-to-end delivery of complex, high-visibility infrastructure projects, overseeing design, budgeting, testing, implementation, and continuous performance monitoring., • Resilience & Recovery: Architect, implement, and continuously improve incident response, disaster recovery, and business continuity plans for both cloud and on-premise infrastructure, ensuring rapid recovery and minimal disruption., • Cloud Infrastructure Strategy: Develop and execute a comprehensive cloud strategy focused on maximizing uptime, enhancing security, improving operational efficiency, and significantly reducing downtime., • Operational Excellence & Metrics: Champion a data-driven culture by establishing and monitoring key metrics and analytics to ensure the uptime, security, and efficiency of our cloud infrastructure, driving continuous improvement initiatives. #LI-GW1 • Bachelor's degree in computer science or relevant experience. A master's degree is a plus., • Minimum of 10 years of progressive experience in Engineering or Architecture roles, with a strong focus on large-scale distributed systems., • Minimum of 5 years of experience leading teams and initiatives within cloud infrastructure environments (GCP and AWS experience is highly preferred)., • Minimum of 5 years of experience with on-premise Data Center infrastructure management and modernization., • Deep expertise and practical experience with SRE practices, DevOps principles, and Agile methodologies., • Demonstrated experience in designing, implementing, and maintaining secure and reliable technology delivery systems, including comprehensive disaster recovery planning, SAN, and highly available server/network architectures., • Proven ability to leverage data, analytics, and key operating metrics to inform strategic decision-making and articulate complex technical concepts to diverse audiences., • Exceptional strategic thinking capabilities with a track record of envisioning, articulating, and planning complex deliverables that align with organizational goals and financial objectives., • Strong leadership, mentorship, and talent development skills, with a passion for building and motivating high-performing engineering teams., • Adept at developing, communicating, and embedding best practice procedures across large teams and various functional areas. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$155,509.00-$222,156.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a talented and experienced Front-End UI Developer to join our team and play a key role in developing high-impact, user-facing applications. You will be responsible for designing and delivering front-end solutions for business-critical platforms and agent facing tools, the primary interface for customer acquisition.These applications are central to both internal operations and customer engagement, requiring exceptional performance, usability, and reliability • Design, develop, and maintain modern, responsive UI applications., • Collaborate with UX designers, product managers, and back-end developers., • Write high-quality, scalable, and maintainable code. Add testable, high quality, scalable, testable, and maintainable code., • Build and enhance features for the Agent facing tools.Leverage web analytics tools to understand user behavior and improve customer journeys., • Ensure UI solutions meet business requirements and deliver an excellent user experience., • Contribute to ongoing improvements in front-end architecture, standards, and best practices., • Bachelor's degree in Computer Science or a related field., • Strong proficiency in JavaScript, Typescript, HTML, CSS, and modern front-end frameworks (e.g., React, Angular, Svelte or Vue)., • Experience developing responsive, high-performance web applications., • Solid understanding of cross-browser compatibility and responsive design., • Familiarity with front-end integration with middleware or back-end services., • Excellent analytical and problem-solving skills., • Strong communication and team collaboration abilities., • Experience with web analytics tools such as:Google AnalyticsCloud Infrastructure (Pref GCP Experience)., • Ability to derive actionable insights from usage data (e.g., frequently accessed pages, customer journey mapping)., • Experience with mission-critical enterprise applications., • Exposure to Agile development methodologies. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$100,246.00-$164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! The Senior Enterprise Security Architect is responsible for providing subject matter expertise in designing and implementing the security direction across Optimum's enterprise platforms. This role emphasizes hands-on technical leadership, guiding the implementation, configuration, and automation of security controls to meet and exceed compliance and risk management goals. You will report to the Director of Enterprise Security Architecture and collaborate with other security architects, security engineers, network engineers, and application architects to ensure deployment of secure, scalable, and resilient solutions. Proficiency in cloud platforms (GCP, AWS, Azure) and a deep understanding of modern security practices are essential. • Provide technical leadership and mentorship to other Security Architects and Engineers., • Design, implement, and maintain enterprise security infrastructure aligned with architectural guidelines., • Provide subject matter expertise on technologies, best practices, and industry trends, ensuring Optimum remains at the forefront of innovation., • Design, implement, Document, and maintain complex security infrastructure to support Applicationdevelopment under defined Architecture Guidelines, in the Enterprise environment., • Help teams maintain and follow Security Architecture Best Practices, established standards, and provide solutions/proof of concepts., • Create, document, and promote security reference architecture consumable by engineering and development teams., • Provide subject matter expertise to promote a program of Secure by Design principles, ensuring adoption across the organization, ensuring that security is built into solutions from the outset, rather than being added as an afterthought., • Conduct platform, tool, and process assessments to evaluate existing security controls, identify weaknesses, and make recommendations and process improvements., • Assess security threats and risks to define and implement appropriate architectural security models., • Conduct in-depth technical research on the security implications of new technologies., • Participate in efforts and provide material support to business teams by planning and designing architectural solutions in support of security strategies and cross-functional technology teams throughout the organization., • Ensure that the platform's security risk controls, mitigations, and approach are aligned with security standards, IT, and business goals., • Ensure the proper security architecture and governance practices are put in place for emerging technologies such as AI/ML, GenAI, and other emerging technologies., • Software development architecture, including oversight and mandates for activities such as threat modeling for secure solution design, and specifically for Web Services design, as well as the OWASP Top Ten resilience reference architecture., • Provide direction and share insights on DevSecOps methodologies and practices, including operational discipline, security logging, monitoring, and alerts, which are essential components of the process., • Ensure security policy, compliance requirements, and best practices are implemented across the project portfolio., • Provide enterprise security and architectural guidance to ensure that the infrastructure supporting customer-facing products is compliant with legal, regulatory, and industry security standards., • Actively participate in long-term roadmap planning and architectural vision for Enterprise Security, • Collaborates with External Vendors, ensuring that their security practices align with the organization's security architecture standards., • Bachelor's degree in Computer Science or related field preferred, • Enterprise Security / Enterprise Architecture Certifications (CISSP, CCSP, TOGAF 9, GCP Professional Cloud Architect, Azure Solutions Architect, etc.) preferred, • Prefer ten or more years of experience in Information Technology, • Prefer eight or more years of direct IT Security experience in one or more of the ten security domains, • Excellent analytical and problem-solving skills, with the ability to assess complex issues and develop effective solutions, • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization, • Broad technical experience in several security disciplines, including endpoint and platform (Unix/Linux/Windows, mobile) controls, encryption/tokenization, identity and access management, PKI, data protection, and security tooling integration in complex environments, • Expertise across multiple security disciplines such as Data Protection, Compliance Validation, Vulnerability Experience with Network Security, Infrastructure Security (Active Directory, Group Policy, Endpoint management), CI/CD Security, Identity and Access Management, Logging and Monitoring, Incident Response, Data and Analytics, and Resiliency, • Experience with Infrastructure as Code deployments and the security review process, • Ability to communicate complex technical concepts to diverse audiences, • Hands-on experience with Security Services in Azure and in AWS such as IAM, KMS, VPC, Security Groups, AWS Inspector, and Guard Duty, • Experience building security reference architectures for complex information systems based on industry frameworks If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $155,509.00 - $222,156.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a Product Manager to lead the strategy, development, and delivery of AI-powered solutions for transforming our contact center platform. This role focuses on improving customer experience platforms, agent productivity, and operational efficiency using technologies like Conversational AI, automation, and analytics. The ideal candidate will own the definition of the roadmap for Optimum's Contact Center AI platforms and products (chatbots, voice bots and agent assist tools), identify opportunities to leverage AI/ML to improve customer interactions and reduce cost, and align product vision with business goals and customer needs. • Define and drive the product strategy and roadmap for conversational AI (chat and voice) to enhance customer experience, self-service, and engagement., • Collaborate cross-functionally with customer care, sales operations, support, engineering, design, data science and analytics teams to deliver AI-powered contact center solutions., • Translate customer needs and pain points into clear product requirements, including PRDs, user stories, and acceptance criteria., • Prioritize features based on business impact, feasibility, and ROI, ensuring alignment with overall business goals., • Identify and execute opportunities to modernize chat and IVR systems, improving customer interactions and reducing operational costs., • Lead the integration of GenAI and LLM capabilities to advance conversational systems, including dialog flow and intent recognition., • Support go-to-market strategies and product launches while effectively communicating product vision, progress, and outcomes to stakeholders., • Drive data and metrics driven operational efficiency improvements including containment rate, self-service adoption, hold times, first call resolution, sentiment analysis and live agent transfer rate., • Monitor product delivery, track success metrics against roadmap goals, and proactively manage risks to ensure successful business outcomes., • 7-10 years of product management experience in enterprise software or telecom, • Proven experience building customer experience platforms or contact center products, • Experience working in Agile/Scrum environments and leading cross-functional delivery, • Strong understanding of AI/ML concepts, including NLP, speech recognition, and conversational AI, • Experience with GenAI/LLMs and their application in customer support (chatbots, voice bots, agent assist), • Working knowledge of APIs, microservices, and system integrations across telecom OSS/BSS stacks, • Understanding of telecom contact center operations, including call flows, IVR systems, and omnichannel support (voice, chat, messaging, social), • Exposure to workflow automation, orchestration, or emerging agentic AI concepts in customer care, • Strong problem-solving skills in complex, interdependent ecosystems spanning legacy and modern platforms, • Proven ability to work across customer care, network operations, IT, and digital product teams, • Strong communication skills to translate technical AI concepts into business value, • Ability to interpret data, model performance metrics, and analytics to inform product decisions, • Experience building business cases and measuring success through data-driven KPIs If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $123,379.00 - $202,694.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a talented Front-End UI Developer with 5 to 7 years of experience to join our team and play a key role in developing high-impact, user-facing applications. You will be responsible for designing and delivering front-end solutions for business-critical platforms with internal agent tool-used by all internal agents-and the E-Commerce Buy Flow, the primary interface for customer acquisition.These applications are central to both internal operations and customer engagement, requiring exceptional performance, usability, and reliability. • Design, develop, and maintain modern, responsive UI applications, • Collaborate with UX designers, product managers, and back-end developers, • Write high-quality, scalable, and maintainable code, • Build and enhance features for the internal agent tool, • Leverage web analytics tools to understand user behavior and improve customer journeys, • Ensure UI solutions meet business requirements and deliver an excellent user experience, • Contribute to ongoing improvements in front-end architecture, standards, and best practices, • Strong proficiency in JavaScript,Typescript, HTML, CSS, and modern front-end frameworks (e.g., React, Angular, or Vue)., • Experience developing responsive, high-performance web applications Familiarity with AI Tools and and AI First mindset, • Familiarity with AI Tools and AI First mindset, • Experienced with developing, deploying and troubleshooting apps in cloud infrastructure, preferably GCP, • Solid understanding of cross-browser compatibility and responsive design, • Familiarity with front-end integration with middleware or back-end services, • Excellent analytical and problem-solving skills, • Strong communication and team collaboration abilities, • Ability to derive actionable insights from usage data (e.g., frequently accessed pages, customer journey mapping), • Experience with mission-critical enterprise applications, • Exposure to Agile development methodologies, • Bachelor's degree in computer science or equivalent At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___ for further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $133,661.00-$219,586.00/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! We're seeking a passionate and experienced UX Researcher to join our Product Design and Research team and drive human-centereddesign decisions. As a UX Researcher you'll be responsible for conducting generative and evaluative research to understand user behavior, preferences, and needs, translating findings into actionable insights to enhance our products' usability and overall user experience. We're a data-driven design shop, and we believe that a deep understanding of our users is the key to our success. Your work will be at the heart of all we do, and you'll be part of a team of talented UX/UI Designerseager for userinsights. • Research Planning: Develop research plans, employing various methodologies such as semi-structured interviews, surveys, diary and ethnographic studies, usability tests, and analytics to achieve research goals and answer research questions, • Research facilitation: Collect qualitative and quantitative data to uncover user pain points, needs, and behaviors, as well as feedback on product features and interfaces, ensuring a deep understanding of user needs, • Data Analysis: Analyze data gathered from research activities, derive meaningful insights, and present findings to cross-functional teams to guide product decisions, • Collaboration: Embed within 1-2 scrum teams and work closely with the UX Research Manager and product managers, designers, engineers, and other stakeholders to identify, and advocate for, high impact user research and ensure that research guides our prioritization and strategic roadmaps, • User-centered advocacy: Develop user personas, journey maps, and other artifacts based on research findings, encouraging and enabling the team to empathize with users and design solutions that meet their needs, • Continuous Learning: Stay updated with industry trends, best practices, and emerging technologies in UX research, contributing innovative ideas to enhance the overall user experience, • UX teamwork: Engage with the broader Research team, working on internal Research Ops projects, and collaborating to enable mutual growth and development through feedback and thought partnership, • Bachelor's degree in Human-Computer Interaction, Psychology, Anthropology, or related fields. Or, equivalent depth and breadth of experience in the field, • Experience (3 years or more) in UX research or a similar role within product development, • Proficiency in conducting research using a variety of methodologies and tools such as surveys, interviews, usability testing, and analytics, including a thorough knowledge of when and how to apply them as the needs of a project dictate, • Comfortable working collaboratively and independently in a fast-paced, dynamic environment, • Project management and organizational skills, • Strong analytical and problem-solving skills with the ability to translate data into clear and actionable insights, • Experience engaging with stakeholders, managing expectations, and advocating for the incorporation of research findings into product and design decisions, • Understanding of both responsive web and native mobile app design, including research principles and best practices, • Experience with design thinking principles and demonstrated empathy as a driver of innovation, • Eager to learn and open to feedback and mentorship, • Track record of delivering research within an Agile framework At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

News 12 is our award-winning, hyper local news stationcovering communities throughout Long Island, the Bronx, Brooklyn, Westchester, Hudson Valley, Connecticut and New Jersey. News 12 New York is our National streaming service for regional news, weather and News 12 originals. If you're committed to delivering high quality news and storytelling with a hyper local lens, we have positions available for both on and off-air talent with opportunities for development and growth. The Freelance Content Producer is responsible for creating, curating, and optimizing multimedia content across web and social media platforms to enhance News 12's online presence. They will collaborate with editorial teams to develop compelling stories, adapt traditional news coverage for digital consumption, and ensure content aligns with the organization's voice and standards. This role requires strong storytelling skills, technical proficiency, and an understanding of audience behavior in the digital landscape. The Freelance Content Producer will work in a fast-paced environment and engrain themselves in digital news production for all seven regions. • Produce and edit digital-first news content, including articles, videos, graphics, and social media posts., • Optimize content for SEO and audience engagement across digital platforms., • Collaborate with reporters, editors, and other teams to enhance online storytelling., • Manage and update social media channels (Facebook, Instagram, TikTok, and X) with timely and accurate news., • Edit and produce videos to accompany digital stories and social media content., • Send push alerts and update websites and social platforms during breaking and developing news., • Monitor digital performance metrics and adjust strategies to improve reach and engagement., • Stay current with emerging digital trends, tools, and best practices., • Ensure all content meets journalistic ethics and organizational standards., • Support live coverage, streaming events, and interactive multimedia experiences., • Engage with audiences through social media and community-building efforts., • Bachelor's degree in marketing, communications, media, journalism, or a related field, • 7+ years of experience building and executing digital strategies in news or media, • 4+ years of experience in a fast-paced, complex organization, • Strong understanding of major social media platforms (e.g., Facebook, Instagram, TikTok, X, LinkedIn), • Proven experience writing headlines, longform articles, and social media copy, • Excellent verbal communication skills, • Strong analytical skills with the ability to interpret and communicate performance data, • Proficiency with digital management tools and analytics platforms, • Highly organized with strong multitasking and prioritization abilities, • Ability to work independently and collaboratively within a large, multifaceted team, • Results-oriented and team-focused working style The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$52,547.00-$86,327.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! We are seeking an experienced Senior Data Analyst to lead data initiatives and deliver actionable insights that drive strategic business decisions. The ideal candidate will be highly proficient in SQL, skilled at working with large-scale datasets and databases, and comfortable using Python for automation, analysis, and data processing. This role requires both strong technical expertise and the ability to collaborate with cross-functional teams. • Design, develop, and optimize complex SQL queries to extract, transform, and analyze large datasets., • Work with large relational and cloud-based databases (e.g., BigQuery, Snowflake, Redshift)., • Build and maintain data workflows to ensure data accuracy and availability., • Leverage Python (pandas, NumPy, etc.) for advanced analytics and automation., • Develop dashboards and reports using BI tools to visualize and communicate insights., • Collaborate with business stakeholders to define data requirements and deliver actionable insights., • Monitor data quality, troubleshoot anomalies, and propose improvements in data processes., • Contribute to strategic decisions by identifying opportunities for business growth and process optimization, • Bachelor's or Master's degree in Statistics, Mathematics, Computer Science, Data Science, Economics, or a related field, • 3+ years of professional experience in data analysis, business intelligence, or a related role. Media Industry experience is a plus, • Strong coding skills in SQL, with experience handling large-scale relational databases, • Programming skills in Python, with experience in data manipulation, automation, and advanced analytics, • Solid understanding of ETL processes, data modeling, and data warehouse design, • Proficiency in BI reporting tools such as Domo, Tableau, Power BI, or Looker, • Experience with cloud platforms (Google Cloud, AWS, etc.) and modern data stack tools (dbt, Airflow, Git, etc.), • Excellent research, writing, collaboration and communication skills, • Ability to work in a team-oriented, fast-paced environment managing multiple priorities At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00-$152,021.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

News 12 is our award-winning, hyper local news stationcovering communities throughout Long Island, the Bronx, Brooklyn, Westchester, Hudson Valley, Connecticut and New Jersey. News 12 New York is our National streaming service for regional news, weather and News 12 originals. If you're committed to delivering high quality news and storytelling with a hyper local lens, we have positions available for both on and off-air talent with opportunities for development and growth. News 12 is seeking a digital newsroom leader to drive strategy, standards, and execution across our hyper-local news platforms. This role leads digital as the primary destination for audiences, overseeing mobile, you tube, short-form video, social, newsletters and owned platforms while shaping how newsrooms operate every day. The ideal candidate brings strong editorial judgment, hands-on leadership, and a track record of growing audiences, evolving newsroom practices, and delivering results at scale across multiple teams and locations. • Lead the overall digital strategy for News 12, with digital platforms serving as the primary destination for audiences and the foundation for daily editorial decision-making., • Oversee the strategy, development, execution, and optimization of all owned digital platforms, including websites, mobile apps, newsletters, short-form and long-form video, push notifications, newsletters, youtube and organic and paid social media., • Establish and enforce mobile-first and short-form video-first standards across digital operations to drive audience growth, engagement, and discovery., • Provide leadership across multiple newsrooms by setting clear digital workflows, standards, and performance expectations, not just managing output., • Partner closely with editorial leaders to integrate digital priorities into newsroom planning, breaking-news coverage, and daily execution., • Lead, manage, and mentor digital teams and power desk producers across platforms, ensuring consistent quality, speed, and audience focus., • Develop and drive ongoing training programs and workshops that evolve newsroom practices over time as platforms, audience behavior, and tools change., • Set annual digital goals, benchmarks, and KPIs; regularly track performance and clearly communicate results to senior leadership and cross-functional partners., • Collaborate with analytics teams to use audience data and insights to continuously optimize content strategies, distribution, and platform performance., • Work cross-functionally with product, marketing, analytics, and development teams to guide the evolution of best-in-class websites, apps, and digital brand extensions., • Provide strategic guidance and insights for owned and paid digital marketing campaigns, including benchmarking, optimization, and performance analysis., • Monitor competitor activity and industry trends to ensure News 12 remains best-in-class in digital news., • Identify opportunities to improve efficiency and speed across digital operations, including the thoughtful use of modern publishing, analytics, and AI-assisted tools, while maintaining strong editorial oversight., • Develop and oversee social media strategies, goals, and benchmarks for News 12 talent; partner with talent to grow personal and network brands in support of audience growth and tune-in., • Optimize and expand monetization strategies across digital platforms and lead new digital business development opportunities to support annual digital revenue goals of $15MM+., • Role is based across News 12 newsrooms in Bethpage, NY; Edison, NJ; Bronx/Brooklyn, NY; Norwalk, CT; and Long Island City, NY. #LI-GW1 • Bachelor's degree in digital media, communications, journalism, marketing, or a related field, • 10+ years of experience in digital strategy, operations, and audience growth, including significant leadership experience within a news organization, • Strong news editorial judgment with excellent storytelling and writing skills, • Deep experience with mobile-first publishing, short-form video, social platforms, and audience engagement strategies, • Proven ability to lead teams, set standards, and manage digital workflows across multiple newsrooms or locations, • Experience working across digital, you tube, and linear news platforms, • Demonstrated success monetizing digital platforms and aligning audience strategy with revenue growth, • Experience partnering with product, analytics, marketing, and development teams on digital initiatives., • Strong analytical skills with the ability to use data to inform strategy and decision-making, • Excellent communication, organizational, and stakeholder-management skills The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our ___for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00-$201,960.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

The Director Sales Operations, is responsible for providing enterprise-level leadership for the Sales Operations function, overseeing multiple disciplines that support revenue execution, sales effectiveness, analytics, systems, enablement, and operational rigor. This role serves as a business partner to Sales, Marketing, Pricing, Finance, IT, and Executive Leadership, driving scalable processes, data integrity, and continuous improvement across the global sales organization. The role leads a multi-disciplinary organization of approximately 32 employees across six core Sales Operations functions, with accountability for governance, prioritization, and operational excellence. Job Duties: * Provide overall leadership and direction for global Sales Administration functions * Build a high-performing, customer-focused organization through talent development, coaching, and succession planning * Partner closely with Sales Leadership, Finance, Legal, IT, and Marketing to ensure alignment and execution CRM, CPQ & Sales Technology: * Provide leadership oversight for global CRM (Salesforce) and CPQ strategy, adoption, and continuous improvement. * Champion platform hygiene, customer and account data integrity, and operational rigor. * Lead AI initiatives across the Sales Ops technology stack, acting as the AI Champion for Sales Operations. * Partner with IT and business stakeholders on solution design, rollout, and governance (e.g., Agentforce, Tableau-SFDC integration, Pros.ai, Copilot for Sales). Sales Compensation & Incentives: * Provide leadership and governance for global sales compensation administration and design. * Drive modernization efforts, including reducing manual processes and improving real-time reporting and insights. * Oversee compensation curve management, quota design inputs, and long-term incentive system roadmap development. Sales Enablement & Methodology: * Oversee sales enablement platforms and processes, including training, tool adoption, and content management. * Drive adoption of standardized sales methodologies and CRM rigor (e.g., capstone programs). * Partner closely with Marketing and regional Sales leadership to improve effectiveness and consistency. Customer Programs, Rebates & Trade Support: * Oversee customer programs, rebates, trade programs, and special pricing administration. * Lead change management efforts tied to technology transformation and sunset of legacy processes. * Ensure effective operating models between Sales Ops, Pricing, and Finance. * Drive ownership mindset and accountability within the function. Channel & Sales Data & Analytics: * Lead global sales and channel data strategy, including POS, inventory, insights, and analytics. * Oversee Snowflake migration, Tableau integrations, and advanced reporting capabilities. * Develop Distributor POS and Inventory data insights and reporting that lead to actionable activities to increase Sales. * Elevate data maturity and create "full-circle" performance visibility for leadership. Sales Support * Provide managerial oversight for Sales Support team located in Mexico to: * Manage Special pricing, Quotes & Agreements * Claims, Credits & Post-Sale Pricing Resolution * Marketing related support in Pro+ for promotions and Marketing Development Funds request processing. Executive Programs & Governance * Own Sales Operations deliverables for: * Monthly Management Operating Reviews (MORs) * Support President's Club (business ownership, budgeting, content) * Support Sales Kickoff (SKO) planning and execution * Weekly Top-3 reporting and executive communications Leadership & Collaboration * Act as a trusted advisor to senior leadership, delivering concise, data-driven insights. * Build, develop, and retain a high-performing global Sales Operations leadership team. * Strengthen cross-functional partnerships with Sales, Marketing, Pricing, Finance, HR, Legal, and IT. * Drive consistent operating models while remaining responsive to regional business needs. YOU MUST HAVE: * 10+ years of progressive experience in Sales Operations, Commercial Excellence, or related functions * 5+ years of people leadership experience managing multi-disciplinary teams * Deep experience with CRM (Salesforce), sales analytics, and compensation operations * Proven ability to lead large, complex, cross-functional initiatives * Strong executive communication and stakeholder management skills WE VALUE: * Experience leading global or matrixed organizations * Exposure to AI-enabled sales tools and advanced analytics platforms * Change management experience in transforming sales processes and technology * Strategic thinking and execution * Strong presence and influence * Data-driven decision-maker with strong analytical skills * Ability to operate effectively in a fast-paced, global matrix organization * Change leadership and operational discipline * Strong "say-do" accountability mindset #LI-LH1 #LI-HYBRID Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions. Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at . At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

Job Description$85,000 - $115,000 + VIP Bonus Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India. As a Software Engineer II, you will be working within an energetic team implementing solutions that support a wide range of customers. You will develop high quality applications. You will also have opportunities to bring your creative ideas to the table to deliver better solutions to our users. If you love technology, have a passion for software, are hungry to learn, and are driven to contribute to a world-class team of engineers, you’re who we are looking for. Core Requirements and Responsibilities: Essential job functions included but are not limited to the following: • Contributes independently, • Responsible for developing new features and supporting/bug fixing existing features, • Unit and integration testing, • Debugging issues across the whole stack - OS, DB, applications, and network, • Continued ownership of technical growth including: product and business knowledge, problem solving skills, technical knowledge, process knowledge, • Ability to make decisions in their area of responsibility that help maintainability, reuse, security, and performance, • Ability to diagnose issues and provide solutions for multiple functional and technical areas within a product, • Can independently frame problems and perform relevant research, • Can communicate clearly to explain design decisions, • Self-motivation, • Excellent problem-solving, • Drive to improve, personally and professionally, • Collaboration with peers Qualifications: • Bachelor’s degree in Computer Science (or related technical field) or equivalent practical experience, • Experience with Agile software development, • Have a passion for innovating and crafting clean code, • 2-3 years of professional experience with C#, • 2-3 years of professional experience with MSSQL, • Experience with User Interface Design, • Understands the value of unit testing, • Enjoy solving problems through the entire application stack, • Are interested and capable of learning other programming languages as needed. Additional Requirements and Details: • Travel required up to 10% of the time., • Occasional lifting and/or moving up to 10 pounds., • Frequent repetitive hand and arm movements required to operate a computer., • Specific vision abilities required by this job include close vision (working on a computer, etc.). Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers. The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about. · Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces. · Win Together: We work together as one team, showing empathy and respect along the way. · Show Up Curious: We work to challenge one another to push boundaries and think beyond the box. · Say It, Do It: We honor every one of our commitments because integrity is important to us. · Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs. · We Love Insurance: We appreciate the impact insurance has on the world. Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions! Vertafore is a drug free workplace and conducts preemployment drug and background screenings. The selected candidate must be legally authorized to work in the United States. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Job Description Company Overview Since 2002, Mason Technologies has been a leader in technology integration, proudly certified as a Woman-owned Business Enterprise (WBE) both in NYC and nationally. With headquarters and a fully equipped warehouse in Deer Park, NY, an additional office in downtown NYC, and resources across the nation, we design, implement, and service innovative solutions in low-voltage structured cabling, audio visual systems, data centers, and unified security. We serve a variety of industries including healthcare, government, higher education, finance, and business (both big and small). We're always aiming to build lasting relationships based on trust, respect, and a shared vision for a better future. Our founder, Jennifer Mason, has cultivated a family-like environment that emphasizes deep care and commitment to our people and the clients and communities we serve, forming the foundation of everything we do. At Mason Technologies, diversity and inclusion drive our hiring, ensuring we bring together the most talented individuals regardless of race, age, religion, gender identification, or sexual orientation. If you want to have a career of unparalleled growth, a team with a family-strong bond, and an unmatched atmosphere of motivated and caring professionals, apply to Mason today! Let’s craft a future together that's built upon integrity, equality, professional pride, the authentic spirit of our family, and a commitment to making the world a better place. Our Comprehensive Employee Benefit and Perk Package: • Medical, Dental, and Vision Coverage: We provide comprehensive healthcare benefits to keep you and your family healthy and secure., • 401k with Matching: Plan for your future with our 401k program, featuring competitive company matching., • Paid Time Off (Holiday/Vacation/Sick/Personal): Generous PTO to ensure a healthy work-life balance and time for relaxation and personal needs., • Unlimited Growth Opportunities: We believe in fostering talent and providing opportunities for continuous professional growth., • Family-Friendly Company Events & Outings: We host regular events and outings to foster a family-friendly atmosphere and build team camaraderie, like our Warehouse Jam Sessions and Holiday Parties!, • Bagel Thursdays & Tuesday Lunch Catering: Enjoy weekly treats with Bagel Thursdays and Tuesday Lunch catering at our offices!, • Caring Ownership: We believe in mutual dedication. If you're committed to Mason Technologies, we are equally committed to you. We prioritize the well-being of our employees and their families, ensuring a supportive and caring work environment. About the Position The Project Coordinator plays a central role in managing all internal operations throughout the customer lifecycle—from proposal through project closeout. This position ensures seamless cross-department coordination, supports on-time and on-budget delivery, and helps maintain an exceptional customer experience. The ideal candidate is detail-focused, data-driven, and comfortable managing multiple high-priority projects in a fast-paced environment. Key Responsibilities • Manage the full project lifecycle, including proposal support, procurement, scheduling, installation, and service closeout., • Coordinate with field teams, warehouse, dispatch, technicians, and management to ensure each project phase runs smoothly., • Allocate resources, manage tasks, and maintain timelines and budgets., • Review and reconcile daily technician reports with internal systems and project analytics., • Identify and resolve operational issues using a strategic, solutions-oriented approach., • Prepare and present weekly project status updates, including completion percentages and key milestones., • Analyze system-generated profitability reports and provide weekly project health summaries to management., • Maintain clear documentation and ensure adherence to standard operating procedures., • Partner with Finance to confirm job completion percentages and support timely, accurate billing., • Communicate consistently and effectively with internal teams and external stakeholders throughout all project stages. Qualifications: • Exceptional multitasking and organizational skills, • Strong written and verbal communication abilities, • Proficiency in Microsoft Office, especially Excel, • Experience working with CRM and ERP systems (ConnectWise is a strong plus), • Ability to perform under pressure and maintain professionalism, • Proven experience in the construction industry, • Analytical mindset with attention to detail and problem-solving capabilities Salary: $55,000.00-$60,000.00/year Position Type: Full-Time, In-Person We are currently only considering candidates who already live within commuting distance of our office. This role is not open to relocation and relocation assistance is not provided.

Job Description RiseWell Community Services is seeking a full-time Associate Director of Marketing & Communications to join our Development Department. This role is an exciting opportunity to help elevate RiseWell’s voice, expand community engagement, and community engagement efforts that directly impact the individuals and communities we serve. In this position, you will work closely with the Director of Marketing & Communications to lead and execute integrated marketing initiatives, strengthen our brand presence, and tell the story of RiseWell’s programs and mission. You will play a key role in communicating our mission to donors, partners, the broader community, and staff across various departments, through thoughtful, strategic, and creative communications. As part of a collaborative and mission-driven team, you will contribute to the growth and visibility of the organization. Our Associate Director should be a dynamic and creative professional who can balance strategy with hands-on execution. Ideally, you are a strong communicator, an organized project manager, and a self-starter who is excited to take ownership of projects while continuing to grow into a leadership role. The world does not run out of people to help…and we need people like YOU to help us make a positive change in the community! QUALIFICATIONS: • Bachelor’s degree in Marketing, Communications, Nonprofit Management, or related field (or equivalent experience), Master’s degree preferred, • 4–6 years of relevant experience in marketing, communications, or development, preferably in a nonprofit or mission-driven organization, • Strong written and verbal communication skills, • Excellent organizational and project management abilities, • Experience executing multi-channel marketing campaigns, • Ability to manage multiple priorities in a fast-paced environment, • Proficiency in Microsoft Office (Word, Excel, Outlook), • Familiarity with CRM/database systems, email marketing platforms, and design tools (e.g., Canva, Adobe) preferred, • Experience coordinating vendors, consultants, or junior staff is a plus CORE & ESSENTIAL RESPONSIBILITY: • Support the Director of Marketing & Communications and Development team on departmental initiatives and strategic priorities, • Lead execution of integrated marketing campaigns across digital, email, social media, events, and PR, • Create and manage content including newsletters, impact stories, development communications, and promotional materials, • Manage social media channels, including content planning, scheduling, engagement, and performance tracking, • Maintain and update website and digital content, • Ensure consistency in messaging and brand voice across all platforms, • Collaborate with program staff and departments to promote services, events, updates, and success stories, • Serve as a key internal and external marketing liaison, • Coordinate with external vendors, PR partners, and consultants, • Monitor analytics and campaign performance; provide insights and recommendations for optimization, • Manage marketing calendars, timelines, and project workflows to ensure timely execution, • Maintain accurate records in internal systems and databases, • Coordinate internal requests for marketing materials (e.g., business cards, promotional items, event collateral) and partner with Purchasing to manage production, ordering, and distribution, • Organize and maintain inventory of promotional materials, • Collaborate on the planning and execution of fundraising events throughout the year, • Assist with grant-related narratives and communications as needed, • Identify opportunities to enhance visibility, engagement, partnerships, and outreach, • Conduct research and outreach to support marketing and organizational initiatives, • Write and edit articles, interviews, newsletters, and PR materials, • Monitor online presence and respond to inquiries or coordinate follow-up as needed, • Represent RiseWell at community events and engagement opportunities, • Support community engagement efforts and event logistics, including registration and coordination, • Assist with design requests (Canva, Adobe) and general marketing support, • Manage administrative tasks and ad hoc projects as assigned, • Ensure compliance with agency policies, including Compliance Plan and False Claims Policy, • Maintain proficiency in agency IT systems and stay current with industry trends, • Perform all other duties as assigned BENEFITS INCLUDE: At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children. For more information about RiseWell Community Services, please visit .