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Capital District Psychiatric Center (CDPC), an Office of Mental Health (OMH) Joint Commission accredited hospital, is recruiting an Assistant Director of Nursing 1 Psychiatric (ADON) to oversee Quality, Education, and Training for all Nursing Staff. Under the direction of the Director of Nursing 3 (DON) the ADON for Quality, Education, and Training is responsible for developing and monitoring the nursing department training curriculum and competencies, including: • Monitoring the provision of nursing services to ensure quality care and compliance with nursing philosophy, objectives, policies, and standards in accordance with agency standards., • Providing nursing-specific technical assistance, guidance, and consultation to facility staff and providers., • Participating in nursing recruitment and retention efforts., • Conducting new nurse orientation and participating in training and development of inpatient and outpatient nursing staff., • Performing quality assurance activities such as performance improvement initiatives, corrective actions, reports and recommend modifications related to the nursing aspects of care, policies, and/or procedures., • Collaborating with Outpatient and Inpatient ADONs in coordination of patient’s transition to discharge., • Assisting in preparing for regulatory site visits and surveys., • Overseeing Nursing Education Programs for all nursing services., • Developing and assigning training classes that ensure competencies and staff development. About CDPC CDPC provides inpatient and outpatient treatment and rehabilitation to adults who have been diagnosed with serious mental illness, outpatient treatment services for children and adolescents diagnosed with serious emotional disturbances and operates adult community residences in the Albany/Capital District area. CDPC is committed to supporting underserved individuals, organizations, and communities along with activities and initiatives to reduce disparities in access, quality, and treatment for underserved populations. Minimum Qualifications: • Possession of a license and current registration as a registered professional nurse in New York State; and, • Four years of post-licensure professional clinical nursing experience* working with individuals, at least 50% of whom have been diagnosed with mental illness, addiction, or substance use disorder. One year of this experience must be at a supervisory level. *An associate's degree can substitute for two years of specialized experience; a bachelor’s degree can substitute for four years of experience; a master’s degree in a related field can substitute for five years of experience; and a doctorate in a related field can substitute for six years of experience. If you would like to join the CDPC Nursing Team and contribute to a workforce dedicated to public service, we offer a generous benefits package including: • Competitive Salaries, • Tuition Assistance programs, • NYS medical, dental, and vision insurance, • Excellent opportunities for advancement and professional growth, • Paid time off including vacation, holidays, personal, & sick leave, • NYS Retirement programs The Mission of the New York State Office of Mental Health (OMH) is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at . In order to be hired and to maintain your employment, candidates cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists. If appointed and subsequently listed as an excluded individual or entity on any of these lists, you may be terminated from your employment. If appointed, you may be required to become an enrolled Medicare provider; obtain and provide to your employer a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES); and otherwise actively participate to the degree necessary to allow for your services to be billed through Medicare and Medicaid. If you are appointed and you lose the ability to bill through Medicare and Medicaid, you may be terminated from your employment. Background checks are required.

Director of Clinical Documentation & Reimbursement (MDS) – Full Time Location: Bronx, NY Job Type: FTE/Permanent A leading senior care campus in the Bronx is seeking an experienced Director of Clinical Documentation & Reimbursement to lead the MDS and HIM departments. This leadership role is responsible for overseeing the RAI process, ensuring regulatory compliance, and driving reimbursement accuracy through strong clinical documentation and data analysis. Position Overview This role provides operational and strategic leadership for Clinical Documentation (MDS) and Health Information Management (HIM). The Director will ensure compliance with all federal and NYS regulations related to the RAI process while optimizing Medicare, Medicaid, and Managed Care reimbursement through accurate documentation, education, and quality monitoring. Key Responsibilities • Lead and oversee MDS and HIM teams, • Ensure full compliance with RAI process and NYS DOH standards, • Drive Medicare/Medicaid and Managed Care reimbursement strategy, • Analyze MDS data to support Quality Assurance & Performance Improvement (QAPI), • Develop and implement facility-wide education on MDS updates, payment reforms, and quality measures, • Audit documentation practices to ensure accuracy and regulatory adherence, • Collaborate with department leaders to enhance quality of care through clinical data insights Qualifications • BSN required; MSN preferred, • Active NY RN license required, • Minimum 3 years of SNF reimbursement and RAI process experience, • PRI Assessor certification preferred; RAC-CT preferred, • Strong knowledge of Medicare, Medicaid, and NYS nursing regulations, • Experience with data extraction, analysis, and quality metrics (QM, QRP, VBP), • Proven leadership, analytical, and project management skills, • Excellent communication and team leadership abilities Compensation & Benefits • Annual Salary: $150,000, • Comprehensive benefits package including health insurance, retirement plans, PTO, and professional development Interested? Apply Today! If you have strong MDS leadership experience and a passion for quality, compliance, and reimbursement optimization in a SNF setting, we’d love to connect with you. Submit your resume now for immediate consideration.

Job Description: Our Specialty Department employs community-driven and highly skilled clinicians to provide integrated care in our Health Centers. We are seeking a dedicated Allergist to join our team and provide diagnostic, therapeutic, and consultative care to both pediatric and adult patients within our outpatient primary care setting. This is an exciting opportunity to deliver community-based allergy and immunology services as part of an integrated care team. Part-time or full-time positions available! Responsibilities: • Provide evaluation, diagnosis, and treatment for a full range of allergic and immunologic conditions (asthma, allergic rhinitis, food allergies, eczema, immunodeficiencies, etc.), • Collaborate with primary care providers and other specialists to coordinate patient care, • Conduct allergy testing and administer immunotherapy, • Provide patient education, counseling, and support for allergy management, • Maintain accurate and timely documentation in the electronic health record (EHR), • Participate in quality improvement initiatives and team meetings, • Engage in population health management efforts related to asthma and allergy-related conditions Experience and Skills: • MD/DO degree from an accredited medical school and completion of accredited residency program, • Fellowship in Allergy and Immunology Program, • Board Certified, • Valid NY State license, CDS, DEA, and BLS, • Understanding of and passion for Community Healthcare is preferred Benefits: • At Urban Health Plan, we value our team and foster a positive, fun work environment! We offer a competitive benefit package that includes:, • Federal/State Loan Repayment Eligibility, • Generous Paid Time Off (4 weeks vacation; sick time; 6 personal; 11 paid holidays, floating birthday), • Contribution to 401K plan, • Full Benefits - 100% of cost covered for employee, 73.5% covered for family by employer, • Term Life Insurance, • Malpractice insurance coverage under FTCA, • Paid continuing medical education, • Flexible schedules, • Relocation Reimbursement Urban Health Plan is a network of federally qualified community health centers that offers comprehensive, affordable, quality primary and specialty health care. We are located in the Bronx, Queens, and Manhattan and are accredited by the Joint Commission. At Urban Health Plan (UHP), our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. We provide affordable, comprehensive, quality health care. Urban Health Plan is about community health. We strive to deliver the highest quality of care to all patients who come through our doors. At UHP, we recognize challenges that face primary care; we strive to be at the forefront of innovative practices and building a supportive environment focusing on associate and provider well-being. We value our providers; we value our patients, and we know that happy providers and happy patients bring forth better outcomes. We are always searching for ways to allow providers to focus on patient care and focus on clinical-care innovation through strong, supportive departments, active clinical leadership, and responsive administration. We are community health. Urban Health Plan's mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary, and specialty health care and by assuring the performance and advancement of innovative best practices. We are looking for capable, energetic, passionate physicians, looking to work in an environment that fosters, patient-centered, holistic, quality medical care, in a practice setting that encourages innovation, creativity, learning, and growth. We are innovative, creative, and continuously improving.

Director of Clinical Documentation & Reimbursement (MDS) – Full Time Location: Bronx, NY Job Type: FTE/Permanent A leading senior care campus in the Bronx is seeking an experienced Director of Clinical Documentation & Reimbursement to lead the MDS and HIM departments. This leadership role is responsible for overseeing the RAI process, ensuring regulatory compliance, and driving reimbursement accuracy through strong clinical documentation and data analysis. Position Overview This role provides operational and strategic leadership for Clinical Documentation (MDS) and Health Information Management (HIM). The Director will ensure compliance with all federal and NYS regulations related to the RAI process while optimizing Medicare, Medicaid, and Managed Care reimbursement through accurate documentation, education, and quality monitoring. Key Responsibilities • Lead and oversee MDS and HIM teams, • Ensure full compliance with RAI process and NYS DOH standards, • Drive Medicare/Medicaid and Managed Care reimbursement strategy, • Analyze MDS data to support Quality Assurance & Performance Improvement (QAPI), • Develop and implement facility-wide education on MDS updates, payment reforms, and quality measures, • Audit documentation practices to ensure accuracy and regulatory adherence, • Collaborate with department leaders to enhance quality of care through clinical data insights Qualifications • BSN required; MSN preferred, • Active NY RN license required, • Minimum 3 years of SNF reimbursement and RAI process experience, • PRI Assessor certification preferred; RAC-CT preferred, • Strong knowledge of Medicare, Medicaid, and NYS nursing regulations, • Experience with data extraction, analysis, and quality metrics (QM, QRP, VBP), • Proven leadership, analytical, and project management skills, • Excellent communication and team leadership abilities Compensation & Benefits • Annual Salary: $150,000, • Comprehensive benefits package including health insurance, retirement plans, PTO, and professional development Interested? Apply Today! If you have strong MDS leadership experience and a passion for quality, compliance, and reimbursement optimization in a SNF setting, we’d love to connect with you. Submit your resume now for immediate consideration.

Job title: Virtual Care Coordinator Job location: New York, NY 10017 Shift: day/Evening/Night Pay: $25 - $28/hr without Benefits Length: 2 months, Possible extension Requirement: Minimum 3+ years of direct patient care experience Experience with telehealth, Remote patient monitoring technologies Knowledge of quality assurance, data collection, and workflow improvement Familiarity with electronic medical records (EMR) Strong analytical, communication, and problem-solving skills Ability to work in a fast-paced, technology-driven environment Duties: Support virtual patient care and remote monitoring activities Monitor patients for safety, behavior, and clinical needs and escalate concerns to clinical teams Assist with telehealth services, ensuring sessions run smoothly and on time Collaborate with clinical teams, leadership, and technical partners to support telehealth operations Perform case triaging and assignment for virtual monitoring Maintain and track telehealth program data, performance metrics, and reports Conduct quality assurance reviews and recommend process improvements Identify trends and support corrective action plans Provide training and support to staff on telehealth workflows and systems Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.

The Assistant Vice President (AVP) of Supply Chain at Hudson Regional Health is a pivotal leadership role responsible for overseeing all aspects of the supply chain operations, including procurement, distribution/logistics, central warehouse management, laundry services, strategic sourcing, and value analysis. This position ensures efficient and cost-effective supply chain practices that support the healthcare system's mission of providing exceptional patient care. Responsibilities: The AVP of Supply Chain will: • Develop policies and cost containment strategies to standardize and streamline supply chain operations, creating value for our patients, providers and HRH, • Implements continuous supply chain improvement efforts across the system, • Successfully, integrates supply chain services in alignment with enterprise strategy, mission, vision and values, • Assist in developing measurable system and departmental goals, objectives, performance standards, in alignment with enterprise priorities., • Develop and foster strong relationships with customers and key stakeholders, • Develop and implement procurement strategies to ensure timely and cost-effective acquisition of goods and services., • Negotiate contracts with suppliers, strategic partners and service providers to secure favorable terms, and value with industry-best pricing., • Establish and maintain relationships with key vendors, suppliers and strategic partners including quarterly business reviews with key partners., • Monitor and assess supplier performance to ensure compliance with contractual obligations, quality standards and vendor registration policy., • Develop and execute strategic sourcing initiatives to identify and capitalize on cost-saving opportunities., • Manages relationship with Group Purchasing Organization (GPO), • Conduct market research and analysis to identify new suppliers and alternative sourcing options., • Collaborate with cross-functional teams to align sourcing strategies with overarching organizational goals and objectives., • Establish value analysis strategy, team, policy and related processes, • Lead value analysis initiatives to evaluate, standardize and optimize the cost-effectiveness of products and services used within the healthcare system., • Collaborate with clinical and operational stakeholders to assess the value and impact of supply chain decisions on patient care and outcomes., • Oversee the planning and coordination of logistics operations to ensure efficient and timely delivery of supplies, laundry and equipment., • Manage courier service, transportation and distribution networks to optimize supply chain efficiency., • Lead the operations of the central warehouse, ensuring accurate inventory, efficient storage, handling, and distribution of inventory in a timely manner., • Implement warehouse management systems and processes to enhance distribution, productivity and inventory accuracy., • Oversee the management of laundry services for the system, ensuring efficient processing and delivery of linens., • Implement quality control measures to maintain high standards of hygiene and cleanliness., • Monitor and optimize laundry operations to achieve cost savings and optimal operational efficiencies. Qualifications: • Bachelor’s in Supply Chain Management, Logistics, Business Administration, or a related field (Master’s degree preferred)., • Minimum of 7-10 years of experience in supply chain management, preferably within the healthcare industry., • Proven track record of leadership and successful management of supply chain functions., • Strong negotiations, analytical, and problem-solving skills., • Excellent communication and interpersonal skills, with the ability to collaborate effectively across large health systems with diverse stakeholders., • Proficiency in supply chain management software and technologies., • Excellent organizational skills with ability to prioritize and multi-task, • Professional Memberships preferred (AHRMM, HFMA, ACHE, etc.) What We Offer • Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity., • Comprehensive health, dental, and vision insurance, • 401K, Retirement savings plan, • Generous Paid Time Off (PTO) and paid holidays, • Tuition Reimbursement, • Opportunities for professional growth, development, and continuing education, • Employee wellness programs and resources Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption. We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Technical Account Manager – Fixed Income eTrading Location: New York, NY Company: Lucera About Lucera Lucera builds high‑performance, hosted infrastructure for mission‑critical financial markets. Our platform powers global eTrading, low‑latency connectivity, market data distribution, and automated STP workflows for some of the largest banks, trading firms, and asset managers. As we expand our presence in New York—one of the world’s key hubs for fixed income and electronic trading—we’re looking for a mid‑level Technical Account Manager (TAM) to join our growing team. About the Role Based out of our NYC office, you will serve as a strategic and technical partner to Lucera’s institutional client base. You will work directly with traders, technologists, and operations teams across the New York financial ecosystem to ensure they get the most out of Lucera’s network, eTrading, and market data solutions. This is an ideal opportunity for professionals with 1–3 years of sell‑side fixed income experience who want to transition into a high‑impact fintech role while staying close to market structure, trading workflows, and cutting‑edge technology. Key Responsibilities Client Technical Advisory & Relationship Management • Act as the primary technical contact for NYC‑based trading and technology clients., • Build deep relationships with front‑office fixed income desks, eTrading teams, and infrastructure partners., • Lead onsite or virtual technical reviews, workflow assessments, and optimization sessions. eTrading Integration & Support • Support onboarding to Lucera’s low‑latency network, trading gateways, and execution services., • Troubleshoot connectivity, pricing workflows, order routing, latency concerns, and configuration issues., • Advise clients on RFQ, streaming, and CLOB execution models based on New York market structure. Market Data Integration • Assist clients in integrating real‑time and reference data feeds using Lucera’s market data APIs and tools., • Diagnose and resolve feed delivery, normalization, entitlements, or distribution issues., • Advise on best practices for scaling low‑latency data needs across the NY trading environment. STP (Straight‑Through Processing) Support • Assist with post‑trade workflow integration including allocations, confirmations, enrichment, and reconciliation., • Resolve breaks resulting from mapping, formatting, or counterparty workflow discrepancies., • Ensure seamless STP pipelines with OMS/EMS, risk, and back‑office systems. Issue Ownership & Resolution • Own critical issues end‑to‑end, coordinating with Engineering, SRE, and Product., • Provide clear communication, root‑cause insights, and resolution timelines., • Proactively identify stability risks and improvement opportunities for NYC clients. Internal Collaboration & Product Advocacy • Represent customer needs internally to influence Lucera’s roadmap., • Support Sales and Solutions Engineering in pre‑sales conversations with New York prospects., • Contribute to documentation, best practices, and knowledge sharing. Required Qualifications • 1–3 years of sell‑side fixed income experience, ideally in trading, sales, eTrading, or market‑making., • Strong understanding of fixed income products, market microstructure, and execution dynamics., • Familiarity with FIX protocol, market data feeds, API integrations, and electronic trading infrastructure., • Excellent communication skills with the ability to work directly with front‑office and technology teams., • Ability to troubleshoot data flows, platform integrations, and connectivity issues. Preferred Qualifications • Experience with FIX, FAST, JSON/XML data formats., • Knowledge of OMS/EMS systems and post‑trade workflows., • Exposure to low‑latency networks, cloud‑based infrastructure, or colocation environments., • Comfort with SQL, Python, or basic scripting (read/debug capability)., • Understanding of regulatory requirements such as TRACE and best execution. Why Join Lucera in NYC • Work at the heart of the financial markets, partnering with major banks and trading firms., • Direct exposure to high‑performance trading systems and critical market infrastructure., • Hybrid environment with strong in‑office collaboration in New York., • Opportunity to grow into senior technical leadership, solutions engineering, or product strategy roles.

Overview The Director of Security will be responsible for overseeing all security operations of a Class A commercial building. This position will be responsible for scheduling and training Security Officers and Fire Life Safety Directors. You must be accessible 24/7 to address emergency incidents affecting the assigned property. The Director of Security must demonstrate strong leadership skills as well as excellent surveillance and emergency response skills, in addition to knowledge of all hazards and threats to safety. The Director of Security is a supervisory and management role that requires ensuring that all assigned Security Officers and Fire Life Safety Directors are performing up to client expectations and QPS standards. The position requires the following, non-negotiable characteristics: • Precision and accuracy in the performance of all duties., • Direct, articulate and succinct communication style, both verbal and written., • Mastery of organizational skills, including management of multiple tasks and deadlines., • Analysis of issues with a methodical and efficient, yet thorough, approach., • Self-motivation to be proactive in identifying problems and developing recommended solutions., • Lead a team of security and fire life safety personnel in their day-to-day duties and responsibilities., • Develop and implement security policies, protocols and procedures., • Oversee physical safety and security of the building, employees, vendors, contractors, and visitors., • Maintain a secure environment and provide emergency evacuation and safety procedures to ensure safety of building occupants., • Ensure security staff is prepared with all equipment, uniforms and supplies necessary to meet property’s needs and service expectations., • Make certain that all security and fire life safety personnel maintain current New York State guard licenses and FDNY certificates of fitness and complete required yearly training., • Develop training plans for security and fire life safety personnel, maintain training records; regularly monitor performance and provide coaching for performance improvement and development, discipline, retraining and termination, if necessary., • Create and maintain officer post orders and shift schedules; ensure all posts are staffed with qualified, trained personnel., • Ensure that all required testing, drills and inspections are completed in a timely manner and comply with FDNY code and regulation requirements., • Develop, implement and maintain a security risk management plan for the building’s safety program to reduce liability and mitigate risk., • Reconcile security logs against shift responsibilities and patrols; review incident reports prior to submitting to building management., • Manage and report security incidents and threats to Management., • Establish a working relationship with appropriate law enforcement, intelligence and threat assessment agencies to identify, quantify and assess security threats to the building and to provide recommendations to building ownership regarding suitable mitigation measures., • Monitor and report on security checks and building surveillance., • Authorize access to building and ensure that access is controlled., • Have a thorough understanding and working knowledge of all building security systems to include existing access controls, security electronic monitoring, and CCTV systems., • Maintain and review security records; periodically report on trends, anomalies, and concerns., • Conduct site surveys and provide recommendations to Management regarding security system upgrades which may include access control, security electronic monitoring, and CCTV systems., • Staff schedule must be monitored daily to ensure that all open officer posts are filled and all approved vacation and time off is coordinated in advance to avoid any unnecessary overtime., • Coordinate vacation and schedule vacation with officers., • Provide training to all permanent and replacements officers., • Control weekly hours and ensure QPS is on budget., • Schedule FSD tests and assist with training., • Coordinate F01 certification for each officer., • Oversee all license expirations and coordinate necessary extensions., • Respond 24/7 to inquiries by phone or in-person, as the situation requires., • As directed or required interview candidates for hire at the location to validate their qualifications and abilities, and make recommendations., • Correct and document minor infractions of company or building policies through verbal warning, training, or memos., • Document matters that may require formal discipline on appropriate QPS documents and preserve all evidence/information including, but not limited to, records, witness statements, reports, video, etc., • Familiarize oneself with applicable labor laws and Collective Bargaining Agreements and, • ensure compliance., • 7+ years proven experience as a security manager, Class A office building preferred., • Minimum 10 years prior Law Enforcement experience (strongly preferred)., • Experience using relevant technology and equipment (e.g. CCTV, access controls)., • Experience in reporting and emergency response planning., • Excellent knowledge of security protocols and procedures., • Excellent communication and interpersonal skills., • Outstanding organizational and leadership skills., • Committed and reliable., • Must be available 24/7 to address emergencies and incidents., • FLSD certification and private investigator license preferred.

Strength Through Diversity Ground breaking science. Advancing medicine. Healing made personal. Infection Surveillance Officer, Infection Prevention, Mount Sinai Brooklyn Roles & Responsibilities: Surveillance: • Knows CDC Guidelines and National Healthcare Safety Network (NHSN) associated infection tracking system., • Investigate and document possible infectious outbreaks, working with the administration and the departments involved to correct the problem., • Conducts daily surveillance of hospital-acquired infections (HAIs) according to NHSN definitions and reports results to IP team and leadership, • Conducts regular surveillance of Surgical Site Infections according to NHSN definitions., • Prepares NSHN reporting of mandatorily reportable procedures (HPRO, HYST, COLO, FUSN, and others) and all gender affirmation surgeries (GAS), • Ensures that infection control guidelines for all departments are current and appropriate., • Conducts ongoing infection control in-service education programs for all departments., • Prepares and delivers specific infection control lectures as needed., • Participates in Infection Control Committee meetings by presenting data collected and throughout surveillance periods., • Documents and shares with the IP team if any infection is considered hospital-acquired, • Serves as liaison to Facilities regarding interim life infection control safety issues pertaining to construction., • Serves as liaison to Supply Chain Transformation Initiative regarding safety devices and all Nursing Products that are infection control related., • Assists in the follow-up of exposures to blood-borne pathogens. Demonstrates the knowledge and skills necessary to provide care based on physical, psychological, educational, safety, and related criteria appropriate to the age of the patients served in the assigned area Requirements: Education: • Master in Microbiology, Nursing, or Public Health. BA/BS can be considered with appropriate experience. For nursing - New York State License in Nursing with current registration preferred Certification: • Infection Control Practices and Barrier Precautions certification Good investigative skills. Ability to write, educate and work independently. Excellent written and oral communication skills Reports to: Hospital Epidemiologist General Skills and Competencies Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Building a Successful Team - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals. Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Building Trust - Interacting with others in a way that gives them confidence in one’s intentions and those of the organization. Aligning Performance for Success - Focusing and guiding others in accomplishing work objectives. Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs. Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement. Coaching and Developing Others - Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities. Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals. Delegating Responsibility - Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness. Gaining Commitment - Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations, and individuals involved. Stress Tolerance - Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization. Strength Through Diversity The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by: • Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners, • Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned., • Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive., • Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors., • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers. We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. Explore more about this opportunity and how you can help us write a new chapter in our story! Who We Are Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve. Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai. The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its incumbents and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status. EOE including Veterans and Disabled Compensation Statement The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $104995 - $157492 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Over the span of more than 16 years, Miramar Global Executive Search has grown to become one of the most respected and highly recommended Executive Search and Recruiting firms in the country. Miramar Global is a leader in executive search, talent acquisition and high performance leadership coaching. We help the greatest companies fulfil their ambitions by providing world-class talent. Serving the most innovative companies in the world across technology, automotive, science, industrial and consumer markets, we combine deep commercial insight with leading-edge head-hunting capabilities to deliver high performing talent that sets our clients apart. Operating from our offices in North America, London, Dubai, Zurich, Singapore and Cape Town, we deliver a unified global service. Companies hire us to identify, assess and recruit ‘best in class’ forward thinkers that will future-proof their business whilst driving continued success and growth. We assist our customers to outpace their competition through delivering executive teams with a combination of diversity, creativity, technical prowess and commercial rigor. Our goal is to deliver innovative talent solutions that challenge thinking, whilst bringing creativity and effectiveness in a recruitment process. Location: New York, NY (Midtown Manhattan office 2-3 days per week) Role: Senior Consultant, Executive Search Salary: Commensurate with Experience ROLE OVERVIEW You will be responsible for managing senior searches for the US business, working closely with the US Managing Partner and Principals. You will collaborate closely with the search team, provide strategic guidance, optimize search processes to enhance efficiency and effectiveness and drive delivery excellence throughout. You are an integral part of Miramar’s success in delivering exceptional candidate and client experiences. As part of the engine room for the business you will be providing insightful information, through a variety of tasks, including industry research, headhunting, candidate qualification, process management and client co-ordination. As a Senior Consultant, you will lead client delivery with our Partners. This role requires at least 5 years of retained executive search experience ideally. Also, we are searching for someone who wants to progress to Principal / Partner. Thus, the ideal candidate will aspire to move into Sales, Business Development and a Client Partner role. KEY RESPONSIBILITIES • This role is critical to the continued success of the US business, responsible for developing and implementing best practices for search operations, focusing on streamlining processes, enhancing efficiency, and delivering exceptional candidate & client experiences., • Lead the search delivery team, providing guidance, coaching, and mentoring to ensure consistent high-quality delivery across all search assignments., • Collaborate with search partners and consultants to understand client requirements, develop customized search strategies, and deliver successful outcomes., • Drive continuous improvement initiatives, regularly assessing and enhancing search methodologies, tools, and technologies to stay ahead in a competitive market., • Implement performance metrics and track key performance indicators (KPIs) to monitor and evaluate search delivery effectiveness, providing regular reporting and insights to leadership., • Foster a culture of excellence, knowledge sharing, and learning within the search delivery team, promoting professional growth and development opportunities., • Stay updated on industry trends, market insights, and emerging best practices, leveraging this knowledge to drive innovation and operational excellence., • Collaborate with internal stakeholders to improve cross-functional collaboration, ensuring effective communication and coordination between search delivery and sales principals., • Build relationships with senior candidates within selective industry specializations, building long term relationships and candidate pipelines., • Managing client search kick-off meetings, leading the development of the search strategy, overseeing, and leading project timescales and running regular assignment update sessions with clients., • Conduct all interviews with senior executives on assigned searches., • Manage and support candidates through the interview process, providing them with an exceptional service and after care., • To act as a mentor and guide to delivery team members, and a business partner to the wider organization., • Be a ‘Miramar - best practice champion’ – driving process orientated global standards, continuously focusing on customer experience and satisfaction., • Ensure the Invenias database is accurate and up to date at all times. PREVIOUS EXPERIENCE • Proven experience in executive search, including search delivery & operational excellence. (Ideally the successful candidate will have at least 3-5 years of experience working at a Retained Executive Search firm)., • Strong knowledge of executive search processes, methodologies, and best practices., • Demonstrated leadership skills with the ability to lead, inspire, and mentor a team., • Excellent communication and interpersonal skills, with the ability to engage with clients, candidates, and internal stakeholders effectively. Analytical mindset with the ability to drive data-driven decision-making and performance improvements., • Exceptional organizational skills and attention to detail, capable of managing multiple projects simultaneously., • Proficient in using search tools, databases, and technology platforms., • Results-oriented mindset with a focus on delivering exceptional candidate experiences and achieving business objectives., • Demonstrated ability to adapt to changing priorities and navigate in a fast-paced, performance focused environment. ABOUT US • Miramar is an open and entrepreneurial environment, we enjoy working together and actively nurture a cohesive, high-performance culture., • Everyone in the business meets for virtual ‘townhalls’ every two weeks. We regroup and connect as a global company, discuss projects, themes, news and share successes from around the business., • Each staff member has a bespoke business and personal development plan, supported through regular meetings with their Regional Partners and our Global Operations Director., • The company enjoys regular socials, including key events during summer and winter. Annual trips to the UK Headquarters. PERSONAL DEVELOPMENT We will take an active role in supporting and developing your career, with regular one to one sessions, monthly performance meetings and regular training workshops. We use professional performance coaches and leading figures to support the Miramar team in ensuring positive wellbeing and productivity.

Type: Full-Time (75 hours biweekly) Shift: Days Hours: 8:00am- 4:30pm Pay: $120,000 - $135,000 Job Description: The Ambulatory Quality and Patient Safety Specialist for Ambulatory Care is responsible for the execution, coordination, and continuous advancement of ambulatory quality, patient safety, performance improvement, and managed care quality initiatives across all ambulatory services. This role functions within Ambulatory Operations and Ambulatory Leadership, working in close partnership with clinical leadership, nursing, operations, population health, patient access, finance, and managed care teams to ensure ambulatory services achieve optimal clinical outcomes, regulatory compliance, and value-based financial performance. The Ambulatory Quality and Patient Safety Specialist plays a critical role in translating organizational quality strategy into operational practice, with a strong emphasis on managed care quality performance, including HEDIS, Medicaid STAR ratings, Medicare quality measures, and payer-specific incentive programs. The position supports a data-driven, high-reliability ambulatory environment that advances health equity, improves outcomes, and maximizes earned revenue from managed care organizations. Responsibilities: Ambulatory Quality & Performance Improvement Execution • Lead the day-to-day implementation of ambulatory quality, patient safety, and performance improvement initiatives across all ambulatory practices., • Execute ambulatory quality priorities aligned with enterprise strategy, regulatory requirements, and value-based care programs., • Coordinate and monitor performance improvement (PI) projects, ensuring defined metrics, timelines, documentation, and measurable outcomes., • Serve as a key operational partner in improving ambulatory quality performance tied to managed care reimbursement and incentive revenue., • Work collaboratively with Patient Access and Navigation Hub, Managed Care, IPA, Finance, and Population Health teams to optimize performance under payer quality programs, including: Healthfirst, Fidelis Care, MetroPlus Health Plan, Emblem Health, Stellar Health, Affinity / Molina, UnitedHealthcare Community Plan, Aetna Better Health, Medicare Advantage and other contracted plans, • Track, analyze, and trend HEDIS measures, Medicaid STAR ratings, Medicare quality metrics, and payer-specific performance indicators., • Identify gaps in performance that impact quality scores, risk adjustment, and incentive payments., • Support the development and execution of targeted interventions to improve care gap closure, documentation accuracy, preventive care compliance, and chronic disease management. Track and analyze data generated from internal and external sources, including but not limited to: • Patient care evaluation studies, • Variance analysis, • Performance improvement studies, • Financial and revenue performance reports, • Departmental reviews and audits, • Committee minutes and action plans, • External quality reporting systems and payer dashboards, • Develop, maintain, and interpret ambulatory quality dashboards and scorecards., • Identify trends, risks, and opportunities related to quality outcomes, patient safety, access, and financial performance., • Support continuous regulatory readiness for ambulatory services, including Joint Commission, NYSDOH, CMS, PCMH, and payer audits., • Conduct ambulatory audits, tracers, and assessments to identify gaps in compliance, documentation, workflows, and clinical practice., • Participate in the development, execution, and monitoring of Corrective Action Plans related to quality, safety, or regulatory findings., • Promote a culture of patient safety, transparency, and Person Centered Care culture across all ambulatory practices., • Support the identification, investigation, documentation, and follow-up of ambulatory safety events, near misses, and incident reports., • Partner with nursing and clinical leadership to ensure standardized, evidence-based ambulatory care delivery., • Collaborate with Ambulatory Operations, Nursing Leadership, Medical Directors, Practice Managers, Patient Access and Navigation Hub, and Population Health teams to integrate quality into daily operations., • Support population health initiatives focused on preventive care, chronic disease management, and care gap closure., • Assist with initiatives addressing social determinants of health (SDOH) and health-related social needs., • Ensure alignment between clinical workflows, access strategies, quality metrics, and managed care performance requirements., • Collaborate closely with Hospital Quality Department to ensure alignment of ambulatory quality, patient safety, regulatory readiness, and performance improvement initiatives with enterprise-wide quality standards and reporting frameworks., • Owns and executes the Ambulatory Culture of Safety Program, including administration of the AHRQ SOPS survey, development and monitoring of action plans, leadership reporting, and integration of patient safety and just culture principles into daily ambulatory operations. Qualifications Required • Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Business Administration, or a related field (or equivalent experience)., • Minimum of 3–5 years of experience in healthcare quality, performance improvement, managed care quality, or population health., • Experience working in ambulatory care or outpatient clinical environments., • Demonstrated experience with HEDIS measures, Medicaid STAR ratings, Medicare quality programs, and payer quality initiatives., • Strong working knowledge of healthcare data analytics, quality reporting, and performance improvement methodologies. Preferred • Master’s degree in Healthcare Administration, Public Health, Nursing, or a related field., • Healthcare quality manager certification (CPHQ, CQM, or equivalent)., • Clinical experience as a Physician Assistant (PA) or similar advanced clinical role., • Experience in safety-net health systems, unionized environments, or Article 28 clinics., • Experience working directly with Managed Medicaid and Medicare Advantage plans., • Lean, Six Sigma, or formal quality improvement certification or training. Skills & Competencies • Advanced understanding of ambulatory quality measurement, managed care quality programs, and value-based reimbursement models., • Strong analytical skills with the ability to interpret clinical, operational, and financial data., • Experience working with EMRs, payer portals, quality reporting systems, and performance dashboards., • Ability to manage complex datasets and translate findings into actionable improvement strategies., • Strong project management and organizational skills., • Excellent written and verbal communication skills, including presentation of technical quality data., • Ability to work effectively in a highly matrixed environment across clinical, operational, and financial teams., • Collaborative, disciplined, and outcomes-focused leadership style., • High level of integrity, accountability, and commitment to mission-driven healthcare.

Job DescriptionRole Overview: The Shipping Lead plays a critical role in the day-to-day operations of the warehouse, directly supporting the Warehouse Supervisor. This position is responsible for leading the warehouse shipping team, ensuring the accurate and timely preparation and dispatch of all outbound shipments, and maintaining strict adherence to safety, sanitation, and food safety standards. You are expected to lead by example, actively engaging in dock and freezer operations, fostering a team-oriented environment, and promoting continuous improvement. A key focus of this role is coaching, training, and developing team members while ensuring compliance with all regulatory, operational, and safety procedures. Job Requirements:Personnel Leadership • Train all shipping personnel in job procedures, safety, inventory handling, GMP compliance, and accurate paperwork completion, • Organize staffing and equipment to optimize workflow and productivity, • Participate in annual performance evaluations and disciplinary actions as needed, • Provide feedback on scheduling and shift management, • Ensure team members receive designated break and lunch periods, • Oversee safe and effective operation of equipment (e.g., forklifts, pallet jacks)Shipping Operations, • Monitor inventory levels and coordinate fulfillment of orders, • Communicate order shortages or discrepancies to the Customer Service team, • Manage driver check-in/out procedures and assign dock doors, • Complete and verify all shipping documents, including Bill of Lading (BOL) and seal issuance, • Record all inventory movements using Batchmaster or similar inventory software, • Ensure Safety Chain documentation is completed for every loadFacility & Equipment Maintenance, • Maintain the cleanliness and organization of the dock, freezer, and storage areas, • Enforce sanitation standards in accordance with company and regulatory requirements, • Ensure proper storage, charging, and maintenance of all equipment, • Provide coverage for Desk Clerk duties during break and lunch periodsFood Safety & Quality Assurance, • Ensure strict compliance with food safety protocols, including allergen segregation, proper rotation (FIFO), and temperature monitoring, • Record lot numbers for traceability and conduct stock inspections to prevent contamination or infestation, • Enforce proper receiving procedures and monitor adherence to quality standardsOther Duties, • Perform additional tasks and responsibilities as assigned by managementKey Responsibilities:, • High school diploma or GED required, • Minimum 2 years of experience in warehouse, shipping, or logistics operations, • Proficiency in Microsoft Office applications, especially Outlook, Excel, and Word, • Ability to read and write fluently in English, • Able to stand, walk, lift, and carry up to 25 pounds throughout the shift, • Flexible availability, including weekends and holidaysPreferred Qualifications, • Previous experience in food manufacturing, supply chain, or operations, • Strong analytical, organizational, and communication skills, • Proven leadership ability with experience coaching or supervising hourly staff

Job DescriptionFollow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx and Upper Manhattan, and are opening three new elementary schools in Queens for the 2025-26 school year. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team's scope of work permits. Deliver powerful results To achieve our vision, we are searching for a a Manager of Early Elementary Literacy with a Master's Degree and at least 3 years of experience with a proven record of leading exceptional academic outcomes in early elementary reading, and demonstrated leadership at the school or network level. Responsibilities: • Literacy Vision and Strategy: Design a rigorous and engaging early elementary literacy experience for our students based on inquiry, strong understanding of complex texts, development of foundational literacy skills, and learning how to collaborate and communicate powerful ideas, • Achieve Annual Academic Goals: Lead early elementary literacy with a high bar of excellence to meet rigorous annual goals assessments including comprehension and foundational reading, • Collaboration and Problem Solving: Develop authentic and meaningful relationships across Zeta to collaborate effectively to support growth in service of student learning. View every challenge as an opportunity for root cause analysis and change, • Science of Reading Knowledge and Experience: Demonstrated track record of expertise in the Science of Reading and supporting all students to become excellent readers and writers, • Curriculum and Assessment Management: Create and curate literacy curriculum across curriculum and assessment materials aligned with the New York State Learning Standards and our Zeta Learning Competencies, including unit plans, lesson plans, and assessments. Ensure a coherent sequence of learning through unit and lesson plans grounded in critical thinking, • Professional Learning: Design and lead early elementary literacy professional learning trainings for school principals, assistant principals, and teachers to lead to excellent academic results, • Instructional Management: Develop clear instructional management plans to ensure all early elementary literacy instruction is consistently implemented at a high level. Observe instruction across Zeta schools and develop leaders and teachers in service of ensuring programming is implemented at a high level to lead to exceptional academic outcomes, • Data Analysis: Study data to identify gaps and take action to ensure leaders and teachers are using data to increase learning outcomes, • Feedback Driven: Embrace a growth mindset. Actively seek, provide, and incorporate feedback, while fostering a culture of continuous improvement and collaboration, • We are passionate about our mission of providing world-class education to all students, • We bring a mindset of growth, flexibility, and openness to feedback, • We are hungry and determined to not only meet our goals, but surpass them, • We are humble, willing to put the team's needs ahead of our own, and committed to contributing to a collaborative work environment, • We have a high bar for excellence and sweat over the details, • Comprehensive and affordable medical, dental, and vision plans, • Flexible spending accounts for eligible medical purchases and commuter expenses, • 403(b) retirement plan; Zeta offers matching contributions toward your savings, • Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it's up to you!), • 4 live therapy sessions per month through Talkspace and free Headspace subscription, • MacBook Air and specified monthly reimbursement for use of a mobile phone, • Fully stocked teacher workrooms with favorite snacks and Nespresso machine, • Zeta swag, team outings, and NYC's finest sweet treats, • Clear pathway to professional growth, • Consistent feedback and support from managers and teammates, • Community Circle practice to build and strengthen our sense of team

Job DescriptionABOUT US At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We're building the future of in-store experience where every product and every person can be precisely located in real time. Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world's largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences. We're a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond! OUR VALUES • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters., • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together., • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company., • Clear Communication: We value honesty, humility, and respectful dialogue—everyone's voice matters., • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work., • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints. Acting as the central bridge between customers, Customer Experience (CX), and Engineering, you will serve as the voice of the customer in technical discussions, ensuring customer requirements are clearly represented and effectively translated into product and system improvements. You will guide and advise customers on integration and architectural decisions, working closely with customer engineering teams to rapidly stand up new integrations and accelerate time-to-value. This role plays a critical part in driving iteration and continuous improvement, identifying opportunities to streamline implementations and improve the speed and scalability of future deployments. You will maintain accountability for the quality and reliability of system delivery, leading efforts in monitoring, troubleshooting, and performance optimization. In close partnership with Product and Engineering, you will contribute to improving system reliability, performance, and scalability, while ensuring your team is equipped with the right methodologies, technical direction, and best practices to deliver consistently strong outcomes. Ideal candidates thrive in ambiguity, bring a systems-thinking mindset, and are comfortable influencing across both technical and non-technical stakeholders. ABOUT YOURequired: • 6+ years experience in solutions engineering, technical implementation, or related field, • Demonstrated success with retail technology programs, • Strong technical knowledge of RFID or retail-related technologies, • Experience developing implementation methodologies and documentation, • Excellent problem-solving and analytical skills, • Ability to communicate complex technical concepts to diverse audiences, • Experience with system integration and configuration management, • Strong project management and organizational abilities, • Knowledge of retail IT environments and infrastructure, • Ability to work in fast-paced environments with changing prioritiesPreferred:, • You have a background in retail, including one or more of the following: Inventory Management, retail technology deployment, or IT Systems/Information Management., • You have experience managing a team of professionals, • You have a background in process improvement and optimization, • You have knowledge of technical documentation tools and standards, • You have experience with technical training development, • You have a Bachelor's degree in Business, Engineering, Computer/Data science or related field.WHAT YOU'LL DOIn your first 30 days, you will:, • Review and digest information about RADAR's technology architecture and deployment processes, • Meet with Customer Experience managers and other stakeholders to understand current processes and pain points, • Meet with technical teams to understand system components and integration points, • Visit live locations to understand technical deployment requirements, • Build relationships with cross-functional teams involved in implementations, • Begin to understand customer technical environments and requirementsIn your first 60 days, you will:, • Begin developing improved technical enablement tools and processes, • Begin leading technical readiness planning for upcoming pilot customers, • Start supporting troubleshooting for complex technical issues, • Begin identifying patterns in technical and process challenges across customers, • Begin mentoring Customer Solutions team members and provide guidance in their day-to-day workIn your first 90 days, you will:, • Lead cross-functional initiatives to improve technical implementation processes, • Provide regular insights to Product and Engineering on technical implementation needs, • Start providing insights to Customers on integration and operational matters, • Lead technical knowledge sharing and training for Customer Experience and Customer Support teams Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness. Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. The Global Partner Experience Lead is a critical, high-visibility role responsible for defining and executing the end-to-end journey for Appian's global partner ecosystem. This leader acts as the central hub of partner enablement, ensuring Appian partners receive a consistent, friction-free experience, world-class enablement resources, and clear, accelerated paths to proficiency across their sales, technical pre-sales, and delivery functions. You will establish the Partner Enablement Center of Excellence (CoE), strategically aligning enablement efforts across Sales, Solutions Consulting (Pre-Sales), Product, and Professional Services (Delivery) to maximize partner-led revenue, speed up time-to-productivity, and drive successful customer outcomes globally. Key Responsibilities: As the leader of the Central Function, your responsibilities will focus on strategy, governance, experience design, and content curation: * Strategy & Governance: Define the global Partner Experience & Enablement Charter, mission, and operating model. Establish and lead the Partner Enablement Council (PEC), managing the centralized strategy with decentralized content ownership. * Partner Experience (PX) Design: Design and continuously map the partner's complete lifecycle and enablement journey (from recruitment to advanced competency). Ensure a unified, world-class digital experience through the Partner Portal/LMS and drive the adoption of new enablement technologies. * Program Ownership: Design and manage foundational global programs, including the Global Partner Onboarding curriculum, the strategic Certification Frameworks tied to partner tiers, and the annual "Train-the-Channel" summit. * Content Curation & Publishing: Own the centralized content taxonomy, version control, and publishing process. Act as the final quality gate to ensure all partner-facing content is accurate, consistent, and relevant. * Metrics & Reporting: Own the top-level Enablement KPIs. Implement the reporting framework and regularly communicate partner experience impact and performance metrics to senior leadership and the Partner Channel organization. About You: * Bachelor's Degree in a related field * 7+ years of progressive experience in Partner Enablement, Channel Sales Strategy, or Field Enablement within a high-growth SaaS or Enterprise Software company. * 3+ years in a leadership role responsible for a global or centralized enablement function. * Proven track record of designing, launching, and scaling complex global partner enablement programs (Onboarding, Certification, Tiered Requirements, Leveraging AI to Scale). * Expertise in Partner Lifecycle Mapping and translating partner needs into high-impact enablement programs. * Deep familiarity with LMS/Partner Portal/AI technologies and content management best practices (taxonomy, version control, Personalization, Scale). * Exceptional leadership and communication skills, with the ability to lead, influence, and drive alignment across functional teams (Sales, Product, Services) in a dotted-line reporting structure across teams. * Demonstrated ability to use data (KPIs, PSAT, Content Utilization) to measure program effectiveness and drive continuous improvement. Tools and Resources • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires., • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN] Follow Appian: LinkedIn, Youtube, Instagram, Facebook Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Job DescriptionAbout the Client: Our client, a food manufacturing company with facilities in Passaic and Essex County, NJ, is hiring individuals with food industry experience to join its growing warehouse team. This is an excellent opportunity to work in a fast-paced, team-oriented environment where safety, accuracy, and efficiency are top priorities. Role Overview: The Shipping Lead plays a critical role in the day-to-day operations of the warehouse, directly supporting the Warehouse Supervisor. This position is responsible for leading the warehouse shipping team, ensuring the accurate and timely preparation and dispatch of all outbound shipments, and maintaining strict adherence to safety, sanitation, and food safety standards. You are expected to lead by example, actively engaging in dock and freezer operations, fostering a team-oriented environment, and promoting continuous improvement. A key focus of this role is coaching, training, and developing team members while ensuring compliance with all regulatory, operational, and safety procedures. Job Requirements:Personnel Leadership • Train all shipping personnel in job procedures, safety, inventory handling, GMP compliance, and accurate paperwork completion, • Organize staffing and equipment to optimize workflow and productivity, • Participate in annual performance evaluations and disciplinary actions as needed, • Provide feedback on scheduling and shift management, • Ensure team members receive designated break and lunch periods, • Oversee safe and effective operation of equipment (e.g., forklifts, pallet jacks)Shipping Operations, • Monitor inventory levels and coordinate fulfillment of orders, • Communicate order shortages or discrepancies to the Customer Service team, • Manage driver check-in/out procedures and assign dock doors, • Complete and verify all shipping documents, including Bill of Lading (BOL) and seal issuance, • Record all inventory movements using Batchmaster or similar inventory software, • Ensure Safety Chain documentation is completed for every loadFacility & Equipment Maintenance, • Maintain cleanliness and organization of the dock, freezer, and storage areas, • Enforce sanitation standards in accordance with company and regulatory requirements, • Ensure proper storage, charging, and maintenance of all equipment, • Provide coverage for Desk Clerk duties during break and lunch periodsFood Safety & Quality Assurance, • Ensure strict compliance with food safety protocols, including allergen segregation, proper rotation (FIFO), and temperature monitoring, • Record lot numbers for traceability and conduct stock inspections to prevent contamination or infestation, • Enforce proper receiving procedures and monitor adherence to quality standardsKey Responsibilities:, • High school diploma or GED required., • Minimum 2 years of experience in warehouse, shipping, or logistics operations., • Proficiency in Microsoft Office applications, especially Outlook, Excel, and Word., • Ability to read and write fluently in English., • Able to stand, walk, lift, and carry up to 25 pounds throughout the shift., • Flexible availability, including weekends and holidays., • Perform additional tasks and responsibilities as assigned by management.Preferred Qualifications, • Previous experience in food manufacturing, supply chain, or operations., • Strong analytical, organizational, and communication skills., • Proven leadership ability with experience coaching or supervising hourly staff.

Job DescriptionPosition Overview The HVAC Service Technician is responsible for diagnosing, repairing, and maintaining commercial HVAC and mechanical systems across a variety of project types, including tenant improvements, renovations, and service contracts. This role requires a hands-on technician with strong troubleshooting skills who can deliver high-quality service while working in fast-paced environments. The ideal candidate has experience servicing rooftop units (RTUs), split systems, refrigeration, and mechanical equipment, and is comfortable working independently while maintaining strong communication with clients and internal teams. Key Responsibilities • Troubleshoot, repair, and maintain HVAC systems including RTUs, split systems, heat pumps, and air handling units., • Perform preventive maintenance and inspections to ensure optimal system performance., • Diagnose issues related to electrical components, controls, compressors, motors, and refrigerant systems., • Service and repair refrigeration systems and related mechanical equipment., • Read and interpret wiring diagrams, schematics, and technical manuals., • Perform system startups, testing, and commissioning as needed., • Maintain accurate service records, including work performed, parts used, and recommendations., • Communicate with customers to explain issues, solutions, and recommended repairs., • Ensure all work complies with safety standards, codes, and company procedures., • Coordinate with dispatch, project teams, and management to complete service calls efficiently., • Maintain a clean and organized service vehicle, tools, and jobsite.Qualifications, • 3+ years of experience as an HVAC Service Technician, preferably in commercial environments., • Strong knowledge of HVAC systems, refrigeration cycles, and mechanical equipment., • Experience troubleshooting electrical systems, controls, and HVAC components., • Ability to read and interpret schematics, wiring diagrams, and equipment manuals., • EPA Certification required (Universal preferred)., • Strong problem-solving and diagnostic skills., • Excellent communication and customer service skills., • Valid driver’s license with a clean driving record.Preferred Qualifications, • Experience working on commercial tenant improvement or service-based environments., • Familiarity with building automation systems (BAS) and controls., • Experience with preventive maintenance programs and service contracts., • OSHA certification or equivalent safety training.

Job Description About the Client: Our client is an established food manufacturing company specializing in baked goods and specialty bread products. The organization operates in a fast-paced production environment, supplying products to retail and foodservice partners while maintaining a strong focus on quality, food safety, and operational efficiency. Role Overview: The HVAC Technician is responsible for the installation, maintenance, troubleshooting, and repair of HVAC and refrigeration systems in a manufacturing facility. This is a hands-on, plant-based role focused on maintaining equipment uptime, supporting production operations, and ensuring systems operate efficiently and safely. The ideal candidate has strong experience working with industrial HVAC systems, refrigeration units, and facility equipment, and is comfortable performing preventive and corrective maintenance in a fast-paced setting. Job Requirements: • 3 years of experience in HVAC, refrigeration, mechanical, or related technical roles., • Experience working with industrial HVAC systems, refrigeration units, and freezers., • Strong ability to troubleshoot, diagnose, and repair mechanical and electrical systems., • Knowledge of preventive and corrective maintenance practices in manufacturing or industrial environments., • Familiarity with building systems, chilled water, hot water, and steam systems., • Basic understanding of automation systems or building management systems (BMS)., • Experience working with hydraulic and pneumatic systems is a plus., • High school diploma or equivalent required; technical certification preferred., • Ability to use Microsoft Office and/or CMMS systems for maintenance tracking., • Strong hands-on mechanical aptitude and problem-solving skills., • Detail-oriented and safety-focused mindset., • Ability to work independently and within a maintenance team., • Reliable, proactive, and responsive to urgent equipment issues., • Standing, walking, bending, and performing physical tasks throughout the shift., • Lifting and handling materials up to 50 lbs, including tools and equipment., • Comfortable working in manufacturing environments with exposure to heat, cold, and noise., • Maintain HVAC Systems: Install, repair, and maintain heating, ventilation, air conditioning, and refrigeration systems across the facility., • Perform Troubleshooting: Diagnose and repair issues in HVAC, refrigeration, and mechanical systems to minimize downtime., • Support Production Operations: Ensure all equipment is functioning properly to support continuous manufacturing operations., • Monitor Systems: Track the performance of building systems and automation controls, and respond to alarms and system issues., • Repair Mechanical Systems: Maintain and repair chilled-water, hot-water, and steam systems that support facility operations., • Execute Work Orders: Complete maintenance tasks in order of priority and in line with production needs., • Maintain Equipment: Perform preventive maintenance on HVAC and related systems to improve reliability., • Ensure Compliance: Follow all safety policies, GMP standards, and food safety regulations., • Support Inventory Needs: Communicate required parts, tools, and materials to supervisors., • Assist Maintenance Team: Collaborate with the maintenance team on equipment and continuous improvement initiatives. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require a reasonable accommodation during the application or interview process, please contact us at so we can assist you.

Our Core Values: • Build with Intention:, • We stay focused on the work that matters most. No chasing shiny objects. We choose our priorities carefully and follow through with purpose and discipline., • Trust and Be Trusted:, • We earn trust by being obsessed with our customers’ problems. We listen, we move fast, and we do what we say we’re going to do, every time., • Lift as we climb: As a Senior Full Stack Engineer on this team, you will be a technical leader responsible for building and shaping a critical part of our AI-enhanced product. • Design, build, and maintain core features across the entire stack, from our React frontend to our Python backend services., • Architect scalable and resilient systems that can handle sensitive user data and complex, AI-driven workflows with reliability and performance in mind., • Take full ownership of major features, from initial concept and technical design through to deployment and post-launch support., • Collaborate with empathy alongside our Product partners, UX Designer, and other engineers to translate user needs into elegant technical solutions., • Mentor and guide other engineers on the team, fostering a culture of technical excellence through thoughtful code reviews and knowledge sharing., • Champion best practices for testing, code quality, security, and CI/CD to ensure we're building a robust and maintainable product. We're looking for a seasoned engineer who is passionate about building high-quality, intelligent products and thrives in a collaborative, value-driven environment. • 7+ years of professional software development experience, with a proven track record of shipping complex, full-stack web applications., • Previous experience developing AI-powered products or features, with a strong understanding of the product development lifecycle for AI systems., • Proficiency in modern JS frameworks like ___ and/or React along with expertise in JavaScript/TypeScript, HTML, and CSS., • Strong experience with a backend language and framework Python (Django, FastAPI)., • Comfort and proficiency using AI-assisted development tools (e.g., GitHub Copilot) to enhance productivity., • Solid understanding of database design and querying, with experience in SQL, PostgreSQL., • Familiarity with cloud platforms (AWS, GCP, or Azure) and modern DevOps practices (e.g., Docker, Kubernetes, CI/CD)., • A strong product sense and the ability to think critically about user experience and business impact. Where You'll Be: We offer flexibility in your work location! For this role, you just need to be based within the US, allowing you to work where you feel most productive. What Zivian Has for You: • A dynamic, diverse, and collaborative work environment., • Fast-paced startup culture full of growth minded colleagues., • A distributed team with opportunities for in-person collaboration., • Competitive compensation and benefits package., • A supportive, non-competitive work environment where the team truly cares about one another., • Opportunities for continuous learning and professional growth., • Flexibility in work location.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. The Accounting team partners across the business to ensure the accuracy, integrity, and transparency of our financial reporting. We play a critical role in capturing and recording company activity in real time, while maintaining strong controls and high standards, and providing financial insights to inform strategic decisions. Beyond compliance, we enable innovation by building scalable processes that support growth and evolving business models. As Director, Accounting, you will lead a team of 10 across the United States and the Philippines, overseeing General Accounting, Revenue Accounting, and Accounts Payable. You will partner closely with Finance, Procurement, Payroll, Legal, Tax, Product, and Engineering to ensure accurate reporting and scalable financial operations across the business. You and your team will build deep expertise in our products and revenue models, serving as the company’s accounting authority and guiding teams through complex and evolving transactions. You will play a key role in strengthening our processes and controls as we prepare for public-company readiness, helping scale the accounting function to support continued growth. This is an opportunity to make a meaningful impact at a high-growth company while building and shaping a best-in-class accounting organization. • Set and lead the multi-year strategy for Accounting, building a scalable operating model that supports company growth and public-company readiness., • Build and lead a high-performing team, developing managers, evolving org design, and strengthening leadership bench strength. Set performance expectations and foster a culture of accountability and continuous improvement., • Own the accuracy and timeliness of close processes, and other recurring and non-recurring accounting and A/P processes, continuously improving quality and performance metrics., • Identify opportunities to drive efficiency through streamlining processes or automating via accounting systems and workflows, particularly through use of AI., • Drive public-company readiness, strengthening internal controls, SOX compliance, and audit preparedness., • Partner on strategic initiatives, ensuring new products, revenue models, and partnerships are structured and operationalized in a scalable, compliant way., • 10 to 15+ years of experience, preferably including public accounting firm and publicly traded-company experience., • Experience leading teams, and preferably distributed and international teams, with a track record of building scalable, high-performing organizations., • Strong operational accounting experience, and driving process improvements including systems selection and implementation, and preferably a passion for AI and experience with Netsuite., • Strong understanding of internal controls, and SOX requirements., • US GAAP technical accounting fluency, and preferably a CPA., • Excellent communication (written and verbal), and passion for cross functional influencing., • A balance of operational rigor and strategic thinking, with the ability to scale processes for long-term success., • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $221,000.00 - $286,000.00., • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $198,900.00 - $257,400.00., • For candidates living in all other US locations, the expected salary range for this role is currently $187,900.00 - $243,100.00. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ___. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at ___. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. ___

Title: Partnership Manager Employee Status: Full-Time Exempt Salary: Grade 4 Starting range of $75,000 – $85,000 | Chicago Starting range of $72,000 – $80,000 | Cleveland Reports to: Managing Director of Partnership Management Department: Capital Solutions Location: Chicago, IL or Cleveland, OH Hybrid: In office: T/W | WFH: M/Th/F Department Function: Capital is a critical resource that’s often beyond the reach of nonprofits serving communities with limited resources. IFF works hard to change that. For more than 30 years, IFF has specialized in flexible lending products that help nonprofits achieve their growth goals and best serve their communities. IFF’s clients include human services agencies, supportive housing providers, schools, health clinics, arts organizations, community centers and a full spectrum of other nonprofit organizations. Racial inequality in property values still exists today. IFF takes a different approach to underwriting that isn’t limited by appraisals but instead is informed by a deep understanding of nonprofit operations and the importance of nonprofit facilities to communities. IFF provides lending to our clients uniquely designed to serve nonprofits with no appraisals on commercial projects, as low as five percent up front, and long-term loans with no prepayment penalties. Loans can be used for acquisition, facility improvement, equipment and vehicles, and affordable housing. Capital Solutions is part of IFF’s Core Business Solutions which is a cross-cutting team that sits at the nexus of nonprofits, communities, and IFF technical knowledge. The group provides thought leadership and expertise to drive corporate strategy across markets. The primary business units in Core Business Solutions are Capital Solutions, Real Estate Solutions, Community Development Solutions, Home First, and Legal. The Organization IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve. Equity, Diversity, and Inclusion Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories. Basic Job Function The Partnership Manager is responsible for the active management of IFF loans post-close by monitoring borrower compliance, assessing areas of risk, evaluating a borrower’s long-term sustainability, identifying new opportunities for IFF Capital Solutions and Real Estate Solutions, and proactively mitigating potential loan defaults. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful change in the areas of economic and racial justice. Requirements Core Responsibilities: 1. Manage a portfolio of 60-80 borrowers and loans, including: • In coordination with originating lender, serve as a borrower’s primary post-close contact for monitoring, servicing, modifications, and new loan requests and RES engagements., • Establish regular and proactive connectivity with borrowers to best match IFF products and services with organizational needs., • Post-close review of loan terms and conditions to verify all necessary information is in the loan systems in order to properly monitor ongoing compliance and key reporting and performance data., • Regular collection, review, and analysis of financial and other reporting information for risk monitoring and updated risk recertification., • Identify and elevate themes across the portfolio and keep up with relevant sector and/or geographic challenges and opportunities., • Conduct site visits in accordance with IFF Loan Policy Requirements to assess a borrower’s financial health, check collateral condition when warranted, and collaboratively identify potential risks and opportunities with borrower., • Work with originating lender and other staff as appropriate to address compliance needs, payment delinquency, and any required modification to loan terms and conditions., • Make recommendations on loan risk rating downgrades and upgrades, and perform analysis on risks to borrower funding sources, collateral, and changes in borrower leadership., • Maintain accurate and complete loan files on IFF systems and support requests for borrower and IFF Portfolio information as needed. 2. Implement IFF delinquent and monitored loan procedures and policies as required: • Monitor borrower delinquencies to resolve payment challenges and other borrower related issues, implement default processes including managing notice and other legal requirements with support from IFF Legal team, maintaining timely risk rating updates based on IFF risk rating concepts and policy., • Proactively manage borrower delinquencies through meeting with borrowers, requiring, obtaining, and reviewing borrower financial and cash flow statements, and developing action plans for bringing delinquent borrowers current on payments., • Discuss nonperforming loans/borrowers with Managing Director of Partnership Management, and if appropriate, make recommendations to transfer customers to Resolution Strategies using the Resolution Strategies Transfer Form., • Remain in communication with Resolution Strategies Partnership Managers and available to re-engage borrower if loan/borrower begins to perform again and risk rating improves. 3. Work with Capital Solutions staff to support compliance with portfolio and collateral monitoring procedures, assess, and test portfolio quality: • Support maintenance of a robust tracking system for borrower, loan, and collateral reporting/monitoring/compliance requirements., • Identify and share key trends and risks observed that may impact portfolio sectors and geographies. Support overall portfolio health by participating in regular reviews and stress testing., • Recommend modification to policies, procedures, and risk rating methods to improve risk identification and mitigation. 4. Work collaboratively with Closing and Construction Loan Administration team on borrowers with active construction loans to ensure compliance and line of sight through construction period., 5. Perform other projects as assigned. No job description can be entirely comprehensive, and the jobholder will be expected to carry out such other duties as may be required from time to time and are broadly consistent with the job description and status of the position within the organization. Performance Measures: • Achieve lending and program goals for portfolio performance, risk identification, and relationship deepening., • Recommend solutions to identified issues and challenges relating to loan program implementation., • Cultivate a culture of openness in information sharing. Encourage open communication, cooperation, and sharing of knowledge., • Accurate, thorough, and transparent assessment of risks, optimal solutions, and costs to remediate, including costs to carry nonperforming loans., • Model personal accountability that promotes ownership and engagement., • Build and maintain effective working relationships with colleagues, peers, and external partners., • Value and support differences in others and contribute to an inclusive work environment., • Demonstrate the willingness and ability to communicate effectively with people with diverse backgrounds and experiences, fostering a collaborative and caring community., • High level of work satisfaction with both internal colleagues and external partners and collaborators. Position Qualifications: Education: Bachelor’s Degree preferred, preferably in business, accounting, finance, or community development. Or 5+ years’ equivalent experience in a similar position. Previous Experience: · Two years of experience in commercial real estate or nonprofit lending required. · Experience working collaboratively with internal and external partners to find dignity infused solutions to challenges. · Some experience in areas of accounting, financial analysis, or evaluating credit for nonprofit organizations, commercial, small business, or industrial borrowers. · Ability to perform financial statement analysis including spreading financial statements and assessing cash flow metrics. Additional Requirements: Regular travel throughout the Midwest region; occasional early start or extended hours and evening or weekend work. Standard Benefits: Medical, dental, and vision insurance Paid time off 401(k) retirement plan with employer contribution Life Insurance Short and long term disability Work-Life Balance Benefits: Hybrid workplace Summer Fridays Employee Development Benefits: Professional development stipend Mentorship program Miscellaneous: Wellness programs Employee assistance Referral Bonuses IFF does not offer the following: • relocation package, • 100% remote, • provide sponsorship to applicants who require or will require a work permit. Check off only some boxes in the requirements listed above. Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every qualification. So, if you're excited about this role, we encourage you to apply. Application Instructions: Please visit the ___ section of our website to apply online. IFF values equity, diversity, and inclusion as part of its mission to strengthen nonprofits and the communities they serve. IFF is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! As the Engineering Manager of Collision Avoidance, you will lead a development team focused on preventing and mitigating safety-critical collision scenarios. This team develops models that tackle fundamental questions about how we can guarantee the high bar of safety for end-to-end systems, and enable configurability, interpretability, and validation at scale. These models play a significant role in enabling L2+, L3, and beyond, requiring innovation in both algorithms and validation strategies. We are looking for a system-oriented leader with cross-functional experience that is able to bring the worlds of machine learning, controls, and safety together. Key responsibilities: • Help define and drive the Collision Avoidance roadmap, lead technical discussions and guide direction where needed., • Build a resilient team which prioritises effectively, anticipates the needs of the business, and maintains a culture of impact., • Understand Wayve’s end-to-end approach and how it maps to AV 1.0, drawing parallels in our development story and highlighting key advantages. This may include external engagements where necessary., • Dive into data analytics, constructing evaluation suites, and get in-vehicle experiences from time to time to ground your understanding of the system., • Drive cross-functional initiatives through effective communication, working through organisational boundaries when necessary to deliver on company goals and priorities. In order to set you up for success as an Engineering Manager at Wayve, we’re looking for the following skills and experience. Essential • Proven track record of managing engineering teams., • Solid understanding of machine learning fundamentals., • Experience with roadmap planning, stakeholder management, requirements gathering and alignment with peers towards milestones and deliverables., • Track record of promoting software engineering best practices and excellence within the team., • Demonstrated ability to manage software engineers and grow their careers., • Good foundational coding knowledge and experience. Desirable • Experience with planning, control, and systems integration for autonomous vehicles., • Experience with performance evaluation of embodied AI systems., • Development experience in C++., • Experience with generative AI and simulation platforms., • Experience developing ML systems., • Knowledge of automotive safety regulations and their development processes. This is a full-time role based in our office in Sunnyvale. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit ___ To learn more about what drives us, visit ___ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! This is a rare opportunity to lead foundational work at the intersection of large-scale pretraining and embodied AI. You’ll shape how Wayve curates and experiments with data to pretrain the next generation of multi-modal foundation models for autonomy. Working at the frontier of a still-undefined field, you’ll collaborate with research and engineering teams to define what “good data” looks like for embodied systems — and work with engineering teams to build the infrastructure to scale it. Your work will directly influence the performance, generalization, and capabilities of Wayve’s AI stack. Key responsibilities: • Lead data curation, enrichment, and filtering efforts for large-scale pretraining of embodied models, • Build and manage distributed data processing and ingestion pipelines across modalities, • Partner with research teams to run data-centric experiments and influence model training strategy, • Identify, integrate, and leverage third-party datasets to enhance pretraining and evaluation, • Manage and mentor a team of engineers and data scientists to deliver scientific and technical impact In order to set you up for success as a Tech Lead / Tech Lead Manager at Wayve, we’re looking for the following skills and experience: • Leadership in data-centric AI: Experience leading research or engineering teams focused on dataset curation, filtering, or enrichment at scale, particularly for large-scale model pretraining., • Contributions to data benchmarks or tools: Involvement in projects like DataComp, LAION, DINO, MOLMO, or equivalent initiatives that define or evaluate pretraining dataset quality., • Deep understanding of distributed data processing: Strong working knowledge of frameworks such as Ray, Spark, Dask, or equivalent, and designing scalable, fault-tolerant data pipelines., • Hands-on deep learning expertise: Strong proficiency in PyTorch and a solid grasp of how data quality, distribution, and structure impact training dynamics and model generalisation., • Experimental mindset: Demonstrated ability to run and interpret data-centric experiments (e.g., small-scale trials, ablations) to inform large-scale model training., • Collaboration with research: Experience working closely with ML researchers and contributing to experimental design, pretraining strategies, or evaluation design., • Minimum 5 years of relevant industry experience: Including at least several years in data-heavy, model-driven environments involving deep learning at scale., • Track record of research impact: Publications in top-tier conferences such as NeurIPS, ICML, CVPR, ICCV, CoRL, or equivalent, especially in data-centric learning, representation learning, or self-supervised learning., • People management experience: Track record managing ~5 direct reports in a research or research-leaning engineering environment; skilled in team development, prioritization, and technical alignment., • Experience with multi-modal or embodied systems: Familiarity with datasets involving video, language, lidar, radar and generally sensor fusion or embodied perception and control., • Tooling and infrastructure know-how: Familiarity with modern data versioning, annotation, and orchestration tools (e.g., Weights & Biases, ClearML, Labelbox, Airflow, Metaflow, etc.)., • Autonomous systems exposure: While prior AV or robotics experience is not required, a demonstrated interest in embodied intelligence or real-world agent learning is a plus., • Systems thinking and data-product intuition: Ability to reason about upstream data decisions and their downstream effects on models, infrastructure, and product goals., • Attractive compensation with salary and equity, • Immersion in a team of world-class researchers, engineers and entrepreneurs, • A unique position to shape the future of autonomy and tackle the biggest challenge of our time, • Bespoke learning and development opportunities, • Relocation support with visa sponsorship, • Flexible working hours - we trust you to do your job well, at times that suit you and your time, • Benefits such as an onsite chef, workplace nursery scheme, private health insurance, therapy, daily yoga, onsite bar, large social budgets, unlimited L&D requests, enhanced parental leave, and more! This is a full-time role based in our office in Sunnyvale. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit ___ To learn more about what drives us, visit ___ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

We are seeking a Global Head of Human Resources to lead the strategic vision, development, and execution of enterprise-wide human capital initiatives across a complex, multi-entity and multinational organization. This role will serve as a key member of the leadership team, partnering closely with executives to drive organizational effectiveness, workforce strategy, and scalable people operations. You will oversee all core HR functions, including Talent Management, Employee Relations, HRIS, Compensation, Payroll, Performance Management, and Organizational Development. Key Responsibilities • Define and execute global HR strategies aligned with overall business objectives across multiple regions and entities, • Partner with executive leadership to drive organizational transformation, workforce planning, and talent optimization, • Build and foster a high-performance, inclusive culture that promotes engagement, collaboration, and accountability, • Lead, mentor, and develop a senior HR leadership team, ensuring alignment and operational excellence across all functions, • Design and implement scalable HR infrastructure to support rapid growth and international expansion, • Oversee global compensation frameworks and ensure alignment with market competitiveness and internal equity, • Serve as a trusted advisor on complex employee relations matters, including investigations, conflict resolution, and risk mitigation, • Ensure compliance with global labor laws, regulatory requirements, and governance standards across all regions, • Partner cross-functionally with legal and compliance teams to mitigate risk and maintain regulatory alignment, • Drive HR technology strategy, including oversight of HRIS platforms, data integrity, and analytics capabilities, • Leverage workforce data and KPIs to inform strategic decision-making and continuous improvement initiatives, • Lead leadership development, succession planning, and organizational effectiveness programs, • Advise senior leadership on emerging HR trends, workforce challenges, and strategic people initiatives, • Represent the organization externally in industry forums and thought leadership initiatives Qualifications • Bachelor’s degree in Human Resources, Business Administration, or related field, • Advanced degree (MBA or equivalent) strongly preferred, • 15+ years of progressive HR leadership experience, including global strategy and operations, • Relevant certifications (e.g., SHRM-SCP, SPHR, GPHR) strongly preferred, • Demonstrated experience leading HR functions across multiple geographies and business units, • Proven success in organizational transformation, change management, and M&A integration, • Strong experience with HRIS platforms (e.g., Workday, UKG, or similar systems), • Data-driven mindset with experience leveraging analytics for workforce planning and decision-making, • Understanding of emerging technologies, including AI and automation within HR, • Exceptional executive presence with the ability to influence and advise C-suite stakeholders, • Strong strategic thinking and ability to translate business goals into actionable HR initiatives, • Prior experience in complex, regulated environments is highly desirable, • Track record of building and developing high-performing HR teams What Success Looks Like • Establishing a scalable, globally aligned HR function that supports business growth, • Acting as a trusted advisor to executive leadership on all people-related matters, • Driving measurable improvements in talent acquisition, retention, and engagement, • Building a high-impact HR team capable of supporting a dynamic, global organization, • Enhancing organizational effectiveness through data, process optimization, and innovation

Administrative Coordinator A premier global investment firm is hiring for a Coordinator. The Coordinator role has a wide breadth of responsibilities, spanning across multiple areas to ensure smooth and efficient day-to-day process management. You will support professionals across the Investor and Operations Management teams, gaining exposure to many different facets of the firm. Successful candidates will thrive in a results-oriented environment where they act as an excellent facilitator, communicator, and proactive partner. We need someone passionate about managing processes reliably, ensuring the senior leaders' world runs smoothly at every level. Location: Midtown East, New York, NY Hybrid Schedule: 4 days onsite (Mon–Thu), Remote Fridays Hours: Typically 8:00 AM – 6:00 PM Compensation commensurate with experience: $100,000 – $125,000 (Inclusive of base + bonus) + top-tier benefits package Responsibilities include: • Executive Partnership: Manage complex, fast-moving calendars for two senior leaders, ensuring their time is optimized and aligned with business priorities., • Operational Ownership: Drive essential team functions, including talent onboarding/offboarding, operational policies, and assessment processes., • Project Coordination: Track deliverables across multiple threads to ensure nothing falls through the cracks., • Process Improvement: Identify bottlenecks in team workflows and proactively design better ways to operate., • Stakeholder Management: Serve as a bridge between senior leadership and internal teams, facilitating clear communication and timely execution. Qualifications: • 2–4 years in administration, project coordination, or business operations within a fast-paced, complex environment., • 4 year degree required., • You are eager, determined, and willing to roll up your sleeves to get things done., • You take pride in a flawless work output and "read the room" with high empathy and intuition., • You thrive in an environment of direct, honest feedback and use it to constantly improve your performance., • You are ambitious and looking for a role that offers a clear path toward greater responsibility. Please submit your resume to apply! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting ___. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Job DescriptionWho we are Findigs is on a mission to make renting work for all of us. Renting is one of life’s most critical experiences, yet the process is often slow, opaque, and unfair. We’re changing that by building the first end-to-end platform that turns complex screening into a seamless, high-trust experience for both property managers and renters. We’re growing fast – fueled by $78M in funding from the investors behind companies like Affirm, Gusto, and Uber. With a data-backed product that allows our customers to make smarter, more predictable decisions, and a team dedicated to transparency and precision, we’re not just improving the rental process; we’re setting the new standard for the entire industry. We’re aiming to double our impact this year, and we need builders, thinkers, and problem-solvers to help us scale. If you’re ready to modernize one of the most essential industries, we’d love for you to be a part of it. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the customer internally, and the face of Findigs externally. Beyond day-to-day support, our team’s insights are the foundation for customer retention, product strategy, and long-term growth. This role will touch all parts of the customer lifecycle and collaborate closely with our Product, Engineering, and Sales teams to build a best-in-class customer experience. The Role We are looking for a Customer Success Associate who can serve as a trusted and effective front-line partner to our customers. This person will be a critical part of managing our SMB segment and support function. The ideal candidate is an empathetic problem-solver, a clear communicator, and is willing to get their hands dirty in the day-to-day details of helping our users succeed. Direction will be ambiguous at times, so a high degree of ownership, creativity, and a bias for action are crucial. Fundamentally, this role is about understanding our customers' needs and championing their success. Please note, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Where you will make an impact: • Serve as the escalation point for our SMB customers, managing inbound inquiries via email, chat, and phone., • Triage, troubleshoot, and resolve customer issues, documenting and escalating technical bugs to our Engineering team with clear and concise tickets., • Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage, and share best practices., • Become a product expert and contribute to our customer-facing Knowledge Base, creating articles, tutorials, and guides that empower users and enable self-service., • Serve as the voice of the customer, translating their feedback into actionable insights for our Product and Engineering teams to drive product improvement., • Collaborate with the Implementation team to ensure a seamless post-sale handoff and onboarding experience for new clients., • Monitor customer health to proactively identify and address potential issues, driving platform adoption and mitigating churn., • Identify potential upsell and cross-sell opportunities., • Contribute to the continuous improvement of our customer success processes, tools, and playbooks., • Maintain accurate client documentation, including training records, escalations, and engagement historyWe’d love to hear from you if you have:, • 1+ years of experience in a customer-facing role (e.g., Customer Support, Customer Success, Account Management), preferably in a B2B SaaS environment., • Bachelor’s degree or equivalent practical experience., • Exceptional written and verbal communication skills, with a knack for clear, empathetic, and efficient correspondence., • A high degree of technical aptitude and the ability to learn new software quickly., • Experience with customer support platforms (e.g., Zendesk, Intercom, Jira) and/or CRMs (e.g., HubSpot, Salesforce)., • Strong problem-solving skills and the ability to navigate ambiguous customer situations., • Willingness to embrace the unstructured, fast-paced environment of a high-growth startupNice-to-haves:, • Prior startup experience., • Experience in Proptech or Fintech., • Experience creating content for a knowledge base (articles, videos, FAQs)., • Familiarity with tracking and influencing customer success metrics (e.g., NPS, CSAT, Time to Resolution)What we offer:, • Location: We operate on a hybrid schedule (3-4x times in-office per week), with in-office days at our newly renovated NoHo office., • Mission-Driven Culture: A collaborative, high-impact workplace where we challenge each other to grow, innovate, and drive meaningful change., • Competitive Compensation: Competitive OTE + Pre-IPO equity., • Generous Time Off: We trust our team to manage their own time and workload. That's why we offer a flexible Paid Time Off (PTO) policy, allowing you to take the time you need to rest and recharge. We also observe all company holidays.

We are an E-Verified employer - OPT/STEM-OPT candidates are welcome to apply! About Us Axon US Corp is a New York City-based e-commerce company, thriving since 2008 as a trusted leader in the supply chain industry. We build strong, lasting relationships with vendors and brands across the United States, ensuring seamless delivery of quality tools, plumbing, hardware, and a wide range of products to both professionals and everyday consumers. Our expertise goes beyond products - we provide end-to-end supply chain solutions that streamline logistics, optimize sourcing, and drive collaborative growth. Through strategic partnerships with top brands, we deliver innovation, reliability, and excellence at every step, cementing our reputation as industry leaders dedicated to supporting our clients’ success. About the Position Axon is seeking a highly motivated individual capable of working independently and eager to grow within our expanding company. The ideal candidate will be responsible for purchasing products based on demand and will support supply chain operations as an operations specialist. Key responsibilities include vendor selection, vendor relations, cost improvement initiatives, and purchasing savings. The role also ensures adherence to company policies and compliance with all relevant local, state, and federal regulations. This position offers broad exposure to brand partnerships and operational functions in the supply chain and E-commerce industry. Key Responsibilities • Order & Issue Management: Manage daily order processing to ensure accuracy and consistency. Troubleshoot and resolve issues such as cancellations, returns, and discrepancies promptly and professionally., • Supplier Coordination: Communicate with suppliers to ensure timely deliveries and maintain inventory levels aligned with demand., • Vendor & Sales Relations: Act as the primary point of contact for current and prospective sales representatives, vendors, and distributors, ensuring compliance with marketplace policies and operational efficiency., • Process Optimization: Analyze and enhance procurement, order management, and inventory workflows. Identify inefficiencies, implement improvements, and streamline operations., • Inventory & Stock Monitoring: Collaborate with teams across departments and the warehouse to track inventory and maintain appropriate safety stock levels., • Cost Optimization: Identify cost-saving opportunities and enhance overall business operational efficiency., • Project Participation: Support and complete special projects and innovative initiatives as assigned. Qualifications • Bachelor’s degree, • Excellent verbal and written communication skills, • Strong collaboration, problem-solving, and negotiation abilities, • Results-driven, with the ability to work cross-functionally to meet goals, • Detail-oriented self-starter, • Able to work under pressure, • Creative thinker with a willingness to share new ideas Preferred Qualifications • Experience in sourcing, vendor management, pricing negotiation, procurement, E-commerce, and operations, • Familiarity with purchasing processes and key commercial terms (e.g., freight payables, Incoterms, and delivery terms), • Proficiency in Microsoft Excel and data visualization tools, • Fluency in Mandarin is a plus Location: Onsite in Manhattan, NYC Salary: Starting at $50K+ base salary with performance-based bonuses (salary and compensation packages are negotiable based on experience and skill set) Job Type: Full-Time (Monday–Friday, 9 AM–6 PM, with a 1-hour lunch break)

Position Title: Senior Data Product Analyst Location: New York, NY (3 days onsite, 2 remote) Contract: 6 months + (likely extension) Pay range: $68 on W2 per hour Interview Mode: 1st round via Teams, 2nd round onsite in NYC Position Summary Our Fortune 500 client is looking for a Senior Data Product Analyst who will partner with business stakeholders, product leadership, and delivery teams to build, test, enhance, and support data products that meet operational and strategic business needs. This role is responsible for translating business objectives into clear requirements, supporting cross-functional collaboration, driving analysis and testing activities, and ensuring the successful delivery of high-quality data products. The ideal candidate is a highly analytical, people-centric professional who can bridge business and technical teams, manage competing priorities, and communicate effectively with stakeholders at varying levels of technical fluency. This person will serve as a key resource for business logic, requirements, documentation, testing, and ongoing product improvement. Key Responsibilities • Partner with stakeholders across the organization to gather, analyze, and define business and technical requirements for data products., • Translate business requirements into clear, actionable technical requirements for development and delivery teams., • Lead workshops, interviews, and working sessions to elicit requirements and align stakeholders around business objectives., • Create and maintain comprehensive Business Requirements Documents, process flows, workflow artifacts, customer journey maps, and related documentation., • Support product delivery by organizing and tracking work in a software ticketing system such as Azure DevOps, JIRA, or similar tools., • Manage multiple projects and priorities in a fast-paced environment while adapting effectively to shifting goals and business needs., • Collaborate with product, engineering, analytics, UX, and business teams to support the design, enhancement, testing, and operation of data products., • Develop and execute user acceptance testing materials, including test plans, test cases, and test scripts., • Analyze reports and business data to support decision-making, continuous improvement, and product enhancement efforts., • Create and analyze Salesforce and/or Power BI reports to support operational and strategic initiatives., • Proactively communicate project status, risks, issues, and dependencies to both technical and non-technical stakeholders., • Facilitate discussions that decompose complex business processes and drive consensus across cross-functional teams., • 3+ years of experience in business analysis, product analysis, data product support, data management, or related work in a digital or data-driven environment. Must Have • Ability to document business requirements and translate them into clear technical requirements., • Ability to make data-driven decisions and support business collaboration., • Ability to manage multiple projects and priorities in a fast-paced environment., • Ability to manage projects effectively and flexibly and adapt when goals or needs change., • Ability to organize work using a software ticketing system, • Preferred: Azure DevOps, • Also acceptable: JIRA or similar tools, • Ability to summarize technical concepts and clearly communicate them to non-technical stakeholders., • Demonstrated stakeholder management and cross-functional collaboration skills., • Excellent oral and written communication skills., • Experience creating and analyzing Salesforce and/or Power BI reports., • Experience designing, managing, analyzing, testing, or improving software systems., • Experience developing test plans, test cases, and scripts for user acceptance testing (UAT)., • Experience working in fast-paced, changing environments., • Experience working within a Scrum/Agile framework., • Proficiency in creating business process documentation and workflow artifacts., • Proven ability to create comprehensive Business Requirements Documents (BRDs) and manage requirements for complex data products., • Proven experience as a Business Analyst., • Self-sufficient individual who works collaboratively in multi-disciplinary teams., • Strong analytical, problem-solving, and communication skills., • Strong attention to detail and commitment to delivering high-quality results., • Strong facilitation skills with the ability to decompose complex business processes., • Experience with data visualization tools, analytics platforms, or data engineering concepts., • Familiarity with data governance, privacy, and compliance practices., • Knowledge of cloud data solutions and digital product development., • Project Management Professional (PMP), Certified Project Management (CPM), or Scrum/Agile certifications. Preferred Candidate Profile The ideal candidate is a strong business analyst with experience supporting data or digital product initiatives in a collaborative, fast-moving environment. They should be comfortable working across business and technical teams, creating detailed requirements documentation, supporting testing and delivery, and translating complex concepts into language stakeholders can easily understand. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Job DescriptionWhy Prizeout At Prizeout, we provide rewards and loyalty solutions that transform how partners engage their customers and help them maximize their financial potential. We keep the user at the center of every decision and we value humility, curiosity, and ownership. We hire people who trust themselves, get things done, and thrive in a fast-moving, collaborative environment. As our team continues to grow, we're looking for a Sr. Manager of Customer Support to lead and scale our partner support function. About This Role The Sr. Manager of Customer Support plays a critical role in shaping the operational foundation of our support organization. This leader will oversee the day-to-day of Support while building scalable systems and processes that elevate the partner and user experience and drive operational excellence. This role blends hands-on Support leadership with systems thinking, cross-functional collaboration, and continuous process improvement. What You'll Do * Be the strategic point of contact for escalated support inquiries, ensuring timely, accurate, and service-oriented responses. * Lead, coach, and develop the Customer Support team through mentorship and clear expectations. * Build and optimize operational workflows using Zendesk’s full product capabilities, (including ticket tagging, automation, and visibility/performance dashboards). * Improve and expand the Help Center to drive self-service adoption and reduce inbound volume. * Lead and implement the AI support chat project, ensuring thoughtful integration into the broader support ecosystem. * Partner cross-functionally with Product, Engineering, and Operations to resolve issues, improve processes, and advocate for partner needs. * Identify trends in support data and translate insights into improvements. * Build strong relationships with internal stakeholders and external partners to ensure alignment and trust. What You'll Bring * 3+ years in Customer Support, Partner Support, or a similar client-facing role (fintech, SaaS, or financial services preferred). * 1-3 years of leadership experience, either managing people or leading complex cross-functional initiatives. * Experience building or optimizing support systems (Zendesk strongly preferred). * Strong operational mindset with the ability to design scalable processes. * Excellent written and verbal communication skills. * Data-driven decision maker who is comfortable analyzing support metrics and performance trends. * Organized, detail-oriented, and comfortable managing multiple priorities simultaneously. * A partner-first mindset with patience, empathy, and a solutions-oriented approach. * Comfortable operating in a fast-growing, evolving environment. Please Note: Must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. The expected salary range for this position is $95,000 - $110,000, plus an equity component. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Chief Operating Officer Syracuse, NY / Utica, NY / New York, NY JK Executive Strategies is proud to partner with our client, a leading mission-driven organization in the IDD and healthcare space, in search of a Chief Operating Officer to join its executive leadership team. This is a compelling opportunity for a seasoned operational leader to step into a highly visible role and help shape the future of a complex, multi-entity organization dedicated to improving the lives of individuals with intellectual and developmental disabilities. With a strong foundation and ambitious plans for continued growth, the organization is seeking a COO who can bring strategic vision, operational discipline, and a deep commitment to person-centered care. Reporting directly to the CEO, the Chief Operating Officer will serve as a critical partner in driving organizational strategy, enhancing performance, and building the infrastructure needed to scale impact. The COO will oversee a broad portfolio of functions, lead and develop a high-performing executive team, and foster a culture rooted in accountability, collaboration, and continuous improvement. This role offers the opportunity to make a meaningful difference, both internally by strengthening operations and teams, and externally by advancing innovative, high-quality services that support individuals and families across New York State. The ideal candidate will be energized by mission-driven work, thrive in a dynamic and evolving environment, and bring a track record of leading organizations through growth and transformation. Responsibilities • Partner with the CEO and executive leadership team to develop and execute a strategic five-year plan, including annual operational planning and performance management processes., • Provide strong day-to-day leadership, fostering collaboration across programs and support functions., • Oversee internal program and support operations, including direct leadership of vice presidents across key functional areas:, • Program Operations, • Drive high-quality service delivery and improve key performance and satisfaction metrics, • Ensure compliance with internal standards and external regulatory requirements, • Identify and support high-need individuals and complex cases, • Implement innovative, best-practice service models, • Oversee enrollment, customer service, and learning & development functions, • Human Resources, • Build and promote a strong, coaching-oriented culture, • Oversee talent acquisition, retention, training, performance management, and employee relations, • Information Technology, • Evaluate and enhance technology infrastructure and systems to support organizational growth, • External Relations, • Maintain and strengthen relationships with key stakeholders, including members, providers, and government entities, • Support member engagement, advocacy, and brand development initiatives, • Lead quality assurance efforts, ensuring implementation of best practices and compliance with all applicable policies and regulations, • Perform additional duties as needed to support efficient organizational operations, • Maintain strict confidentiality, • Travel as needed; valid driver’s license or reliable access to transportation required Requirements • Master’s degree in Business Administration, Management, Healthcare Administration or a related field, • 10+ years of senior leadership experience, including at least 5 years in an operational leadership role, • Strong knowledge of IDD services, Medicaid, and New York State healthcare systems and regulations, Knowledge of the OPWDD regulatory environment, • Proven ability to scale operations and drive organizational performance, • Strong financial acumen, strategic planning, and analytical capabilities, • Demonstrated leadership, communication, and problem-solving skills, • Proven track record of achieving results, including P&L management and balancing mission-driven programs with financial sustainability, • Strategic mindset with the ability to anticipate trends and adapt organizational direction accordingly, • Experience building organizational and team capacity, including developing processes and high-performing teams, • Exceptional leadership and people management skills, with the ability to inspire, develop, and hold teams accountable, • Action-oriented approach with the ability to make decisions in dynamic environments, • Broad business knowledge across finance, HR, IT, and operations, • Passion for mission-driven work and a demonstrated commitment to serving individuals with IDD Salary Range • $250-275k JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.

Job Description JOB TITLE: Outreach and Retention Specialist FLSA: Non-Exempt DEPARTMENT: Employment Services REPORTS TO: Program Director LOCATION: Bronx, NY SALARY: $45000.00-48000.00/annually SUMMARY: Under the supervision of the Program Director, The Outreach and Retention Specialist will focus on participant recruitment and support case managers with program retention. The specialist should have the skills and personality to forge relationships with participants and encourage their participation and continuation in the program by ensuring participants have access to supportive services, especially during the follow up period, in coordination with case management staff. The specialist should be a “credible messenger” with strong community connections. DUTIES & RESPONSIBILITIES: • Act as a liaison between participants, employer partners, and employment services staff to ensure alignment on individualized service plans and long-term retention goals., • Provide tailored coaching and follow-up support to participants facing challenges in the workplace, helping them navigate barriers to employment and adjust to workplace expectations., • Conduct consistent outreach to prepare and support participants for employment success, including post-placement check-ins and milestone tracking., • Guide participants in identifying career advancement opportunities and developing strategies for continued growth and stability., • Collect and analyze feedback from internship and employment partners to inform continuous improvement of job readiness training and program offerings., • Monitor and report on worksite conditions, job placement outcomes, and retention milestones at key benchmarks (e.g., 30, 90, and 180 days)., • Maintain accurate and comprehensive documentation, including case records, progress notes, and all required reports in line with agency and funder guidelines., • Respond to participant crises by coordinating referrals to appropriate services such as case management, mental health counseling, and other support systems., • Collaborate with the employment services team to improve retention strategies and support overall workforce development goals., • Perform additional duties as assigned to enhance the effectiveness of employment retention and support initiatives., • Schedule and conduct structured 30, 90, and 180-day check-ins with participants and employers to evaluate job fit, performance, and satisfaction., • Bachelor’s degree in Human Services, Business, or related field preferred; equivalent experience will be considered, • Minimum of 2 years' experience in workforce development, case management, or retention services, • Strong communication and problem-solving skills, • Comfortable working with diverse populations and varying business environments, • Ability to work independently, manage time efficiently, and maintain detailed documentation, • Proficiency in Microsoft Office; experience with case management or DYCD systems a plus, • Bilingual (Spanish/English) a plus, • Must be able to work flexible hours as needed to accommodate employer or participant schedules, • Valid driver’s license and reliable transportation required AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab Inc. is the premier organization of our kind in our region, providing housing and supportive services or more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission – Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. (EOE)

Talent Acquisition Coordinator – Citadel Location- New York, New York (Midtown) Schedule- On-site, 5 days a week Pay- $31-35/hr. (+compensated overtime) Type- Indefinite, ongoing contract Citadel is seeking driven, detail-oriented individuals to join our Talent Acquisition team. This is an exciting opportunity for those looking to kick-start their HR career in a fast-paced, high-performance environment. As a Talent Acquisition Coordinator, you’ll play a critical role in shaping the candidate experience and supporting the end-to-end hiring process across a variety of business areas. You'll work closely with recruiters, hiring teams, and candidates, acting as the key point of contact throughout the interview and onboarding journey. What You'll Do: • Support full-cycle recruiting efforts by partnering closely with internal recruiters across business functions., • Schedule and coordinate phone, video, and onsite interviews with candidates, third-party vendors, and internal stakeholders., • Manage and maintain candidate data in our applicant tracking system., • Collect and organize feedback from interviewers and help drive timely hiring decisions., • Prepare offer letters and manage communications with candidates through the pre-onboarding stage., • Lead and contribute to key recruiting and HR initiatives, including process documentation, candidate tracking, and survey management. What We're Looking For: • Bachelor's degree required., • Previous internship or full-time experience in a corporate or professional setting., • Experience in recruiting or HR is a plus, but not required., • Proficiency in Microsoft Outlook; familiarity with calendar coordination is a plus., • Excellent multitasking and organizational skills with the ability to thrive in a dynamic, fast-moving environment., • Strong written and verbal communication abilities., • High attention to detail, with a commitment to follow-through and problem-solving., • Self-starter who works well both independently and as part of a team. Why Citadel: • Work alongside top-tier talent at one of the world’s leading financial institutions., • Gain hands-on recruiting experience and professional growth opportunities within HR., • Build strong internal relationships with business leaders and cross-functional teams., • Former Recruiting Coordinators have successfully transitioned into full-time roles across the firm., • Enjoy a highly competitive compensation and benefits package, including:, • Medical, dental, and vision coverage, • Generous paid time off, • Free daily catered breakfast and lunch, • Overtime eligibility About Citadel Citadel is a global financial leader that uses cutting-edge technology and data-driven strategies to shape markets and drive performance. Our culture values intellectual rigor, continuous improvement, and excellence. Guided by our core principles—integrity, meritocracy, learning, collaboration, and ambition—we are committed to solving the industry's most complex challenges.

Job DescriptionSalary: 80-90k Customer Success Team Lead The Rapaport Group is an international network of companies providing added-value services that support the development of ethical, transparent, competitive, and efficient diamond and jewelry markets. We are seeking a Customer Success Team Lead to join our US office and lead a high-performing team of approximately six Customer Success professionals supporting Rapaports global customer base. This is a player-coach role responsible for driving customer retention, expansion, and adoption while maintaining ownership of a portfolio of high-value, enterprise-level accounts. The role combines people leadership, revenue accountability, and hands-on customer engagement and is critical to scaling Rapaports Customer Success organization. Location: Hybrid role - once a week in the New York office. Role Overview The Customer Success Team Lead will own the performance, development, and execution of a team managing customer relationships. In parallel, you will directly manage a defined set of strategic and enterprise accounts. This role requires a leader who can enforce execution and lead from the front. Key Responsibilities Team Leadership & Performance • Lead, coach, and develop a team of ~6 Customer Success Representatives, • Set clear performance expectations, KPIs, and accountability standards, • Conduct regular 1:1s, performance reviews, and ongoing coaching, • Own end-to-end success outcomes across the teams portfolio, including retention and expansion, • Personally manage a book of enterprise and strategic accounts, • Support complex accounts and high-value renewal and expansion conversations, • Monitor customer health, engagement metrics, and renewal forecasts, • Ensure accurate CRM usage, reporting, and pipeline visibility across the team, • Identify process gaps and implement scalable improvements Requirements • 5+ years of experience in Customer Success with a SaaS product, • 2+ years of people management experience leading customer-facing teams, • Demonstrated success managing enterprise or strategic accounts, • Proven track record of driving renewals, retention, and account growth, • Experience using CRM systems (Salesforce strongly preferred) and customer success tools, • Exceptional communication, coaching, and stakeholder management skills, • Highly organized, data-driven, and execution-focused About the Rapaport Group:The Rapaport Group is an international network of companies providing added-value services that support the development of fair, transparent, competitive and efficient diamond and jewelry markets. Established in 1976, the Group has more than 20,000 clients in over 120 countries. Group activities include Rapaport Information Services providing research, analysis and news; RapNet the world's largest diamond trading network; Rapaport Laboratory Services provides GIA gemological services in India, Belgium and Israel; and Rapaport Trading and Auction Services specializing in recycled diamonds and jewelry. Additional information is available at.

Church Pension Group (CPG) is a financial services organization that serves the Episcopal Church, located in Midtown Manhattan. CPG was founded in 1917 to provide pension benefits to eligible clergy of the Episcopal Church. Since then, its mission has expanded to include life and disability insurance, health benefits, property & casualty insurance, and publishing. We are seeking an experienced hands-on Senior Payroll Director who is a Certified Payroll Professional (CPP) with 10+ years of comprehensive payroll experience and 10 years directly managing payroll staff for a payroll of 500+ employees. The Senior Payroll Director will play a crucial role in advancing the payroll function, refining the process, and enhancing the capability across the team. The Senior Payroll Director is responsible for payroll operations including hands on payroll processing. Collaborating closely with the Finance, Accounting, Compliance and Tax, Human Resources, and Legal teams, this candidate will ensure compliance with company policies and local, state, and federal laws. The ideal candidate will have a strong background in managing payroll operations for small to mid-sized companies, with specific experience handling the end-to-end process for payrolls of 500 - 1,000 employees. This role requires proficiency in preventative, detective and corrective payroll controls, vendor management, a continuous improvement mindset, exceptional customer service skills,and direct experience with ADP Workforce Now. Key Responsibilities: • Payroll Operations Management:, • Responsible for all aspects of end-to-end payroll processing, including timekeeping, payroll adjustments, tax withholdings, deductions, and compliance with federal, state, and local regulations (includes Hong Kong payroll for three employees), • Ensure accuracy and timeliness of payroll processing as per company policies., • Responsible for special compensation payroll processing including bonuses, awards, and tax gross ups., • Work with ADP and internal tax department to ensure taxes are reported and paid to Federal, State and Local government agencies accurately and timely., • Perform audits of source data within ADP payroll system for quality assurance., • Review and approve payroll reports, reconciliations, and tax filings to guarantee compliance with legal requirements and internal policies., • Plan and execute year-end payroll processes, including W-2 processing and tax reporting., • Develop and coach two direct reports while creating a positive, collaborative, and service focused environment., • Create collaborative relationships with various stakeholders in Human Resources Finance, Legal and Management., • Vendor Management:, • Collaborate with payroll service providers and vendors, including ADP Workforce Now, to ensure smooth operation and resolve any issues promptly., • Evaluate vendor performance regularly and initiate improvements or changes as needed to optimize service delivery and cost-effectiveness., • Participate in defining Service Level Agreements (SLAs) with external vendors and internal customers., • Continuous Improvement:, • Identify opportunities to enhance efficiency, accuracy, and compliance through process improvements in payroll operations, systems, and procedures., • Implement best practices and streamline work flows to optimize payroll processes, reducing manual efforts and mitigating risks., • Customer Service:, • Act as a primary point of contact for payroll-related inquiries from employees, managers, and stakeholders., • Provide timely and accurate responses to payroll inquiries, offering exceptional customer service and support to resolve issues effectively., • Compliance and Reporting:, • Stay abreast of all federal, state, and local payroll and tax laws and ensure compliance for payroll& tax in all locations including state tax reporting and state specific deductions (and when those deductions should be taken), etc., • Prepare and submit payroll-related reports,filings, and documentation accurately and on time., • Implement and monitor adequate controls, working in partnership with internal and external auditors. Qualifications: • Bachelor's degree in accounting, Finance,Business Administration preferred., • Certified Payroll Professional (CPP) certification is required., • 10+ years of progressive experience in payroll management and employee time reporting, including at least 10 years of direct management of payroll for a company of 500+ employees. Large company payroll management experience is a significant plus., • Strong understanding of payroll controls, best practices, laws / regulations, and federal, state, and local tax compliance requirements., • Up-to-date knowledge of multi-state payroll rules and regulations, including the payroll tax implications of hybrid workers., • Advanced proficiency in ADP Workforce Now (or similar payroll system), including leveraging available (standard) reporting for payroll processing controls, error tracking and payroll reconciliation., • Detail-oriented with a high degree of accuracy and ability to handle sensitive and confidential information., • Advanced Excel skills, including working knowledge of V-lookups and Pivot tables., • Management skills including mentoring direct reports and developing payroll talent., • Excellent communication, interpersonal, and leadership skills., • Proven record of accomplishment in vendor management including managing third party vendor outsourcing relationships. Past management of international payroll vendor(s) a plus., • Record of accomplishment of active Payroll community / organization and continuing education involvement including American Payroll Association regional and national chapter participation., • Experience implementing and sustaining payroll improvements and best practices from identifying opportunities to gaining internal buy-in and deploying process improvement., • Monitoring the effectiveness and efficiency of the payroll organization through payroll KPIs (e.g., error rate, direct deposit participation, efficiency, and cost metrics, etc.)., • Record of accomplishment delivering exceptional customer service to employees and internal partners with a multi-channel approach including email,phone, chat, self-service and leveraging of third-party partners., • Leadership skills, including the ability to influence the internal culture to drive change., • Proven ability and experience in leveraging constructive feedback into actionable outcomes that result in improved processes and team performance., • Project / program management experience implementing process / policy change and deploying / supporting HR (Human Resources), Payroll and Timekeeping technology. PHYSICAL DEMANDS: Commuting to the office, on average, three days a week. Extensive use of a computer keyboard is a demand of the position to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable someone with a disability to perform the essential functions of this position. WORK ENVIRONMENT: Hybrid (two days working from home, three days working in a standard office environment, Tue-Thurs.). Church Pension Group employees must maintain a professional, compassionate, and trustworthy work environment always. Reasonable accommodation may be made to enable someone with a disability to perform the essential functions of the job within this environment. Salary Range: $180,000 - $190,000 Join us and Create A Better Future For Yourself! Flexible Benefits available to eligible employees: • Medical (including Vision), • Employer funded defined benefit pension plan (five year vesting), • Employee Life Insurance, • Spouse and Dependent Life Insurance, • Accidental Death and Dismemberment (AD&D) Insurance, • Short-Term Disability (STD) coverage, • Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax), • Business Travel Accident Insurance, • Worker’s Compensation, • Employee Assistance Program, • Retiree health insurance (eligible after 10 years), • 401(k) with matching contributions (immediate vesting), • Flexible Spending Accounts (FSAs), • Commuter Benefits Parental Leave available to eligible employees Time Off available to eligible employees: Vacation, Sick, Personal and Holidays You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas. CPG is an equal opportunity employer. We are committed to fair hiring practices and do not discriminate against job applicants or employees based on any protected characteristics. We also celebrate diversity and are committed to creating an inclusive environment for all employees.

• Senior Strategy Consultant, • $130,000–$150,000 + bonus, • New York | Hybrid model | Travel ≈ 20% We’re working with a global strategy consultancy expanding its high-performing team into the US market. Known for its entrepreneurial culture and international presence, this firm delivers tailored insights across TMT, energy, transport, and financial services. With deep expertise in M&A and corporate strategy, they empower clients worldwide they are experiencing strong growth in the US. This is an exciting growth hire as our client builds out its US capability. With an established client list already in place and growing demand across the telecom sector, there’s now room for a strategic mind ready to shape deals, challenge assumptions, and thrive in a high-impact role. The Senior Strategy Consultant will support clients on M&A strategy and performance improvement, working directly with senior stakeholders across global telecom, media, and tech portfolios. The Senior Strategy Consultant will: – Lead and deliver strategic projects across commercial due diligence, value creation, and post-merger integration – Build complex financial models and evaluate key investment levers across broadband, data centres, and towers – Work closely with international teams to deliver data-led insight and overnight support – Translate analytical findings into clear, compelling client presentations – Shape deliverables that drive real business decisions in the private equity and infrastructure space You will need: – 3+ experience in strategy consulting, strategic planning, or private equity — ideally TMT-focused – Familiarity with telecom business models and asset classes (broadband, towers, data centres) – Corporate finance and modelling skills (DCF, WACC, P&L fluency) – Strong communication and presentation abilities – A sharp, curious mind with a self-starter mentality and high professional standards Why you’ll love it: – High-profile projects with global PE funds, banks, and TMT operators – Rapid career progression with hands-on mentorship – Action-focused, low-hierarchy culture with real autonomy – Health, dental, vision + 401(k) match, generous PTO, and parental leave – Mobile stipend, hybrid flexibility, and minimal travel Due to a high number of applicants, we are only able to respond to successful candidates

The Director of Admissions plays a pivotal role in exceeding enrollment and revenue targets by managing admissions inquiries, professional referrals, community outreach, and event planning. This position requires proficiency in consultative sales strategies. Central to the role is delivering high-quality service to families and professionals, ensuring a positive experience and fostering lasting engagement with Fusion Academy. The ideal candidate brings relevant experience, is aligned with Fusion’s mission, and thrives in a fun, collaborative, and performance-driven environment. What You’ll Do: • Manage and respond promptly to digital leads, inquiries, and applications from prospective families, and nurture them through the admissions process., • Prospect, develop and execute outreach strategies to cultivate professional partnerships and referrals within the community., • Plan, coordinate, and oversee campus and community events., • Own campus enrollment targets and metrics., • Collaborate with regional and national sales and support teams., • Forecast sales, track and analyze performance – identify trends, opportunities, and areas for improvement., • Utilize sales techniques and relationship-building strategies to increase engagement and conversion rates throughout the admissions process., • Work together with the marketing department and manage the marketing budget., • Maintain accurate records in Fusion’s CRM software., • Stay informed about industry trends, competitor offerings, and best practices in admissions and enrollment management., • Collaborate with campus leadership team to support operational needs, problem-solve emergent challenges, and ensure alignment with school-wide initiatives., • Connect families, students, and staff with professional and community resources to support their Fusion experience. What We’re Looking For: • Bachelor’s Degree required, preferably in education, marketing, communications, business, or a related field., • Previous experience in admissions, outreach, consultative sales, business development, and event planning. Experience in an educational setting is a plus!, • Experience in building and maintaining professional referral networks to drive company growth., • Excellent communication and interpersonal skills, able to build rapport and strong relationships with diverse audiences, and able to effectively represent the organization., • Proficient in data analysis and reporting, with the ability to leverage insights to inform decision-making and improve performance., • Strong leadership, problem-solving, and decision-making skills, with the confidence to take initiative and adapt to challenges., • Able to navigate challenges professionally while maintaining a strategic and solutions-oriented approach., • Experience with CRM systems is helpful but not required., • Core competencies: adaptable, authentic, detail oriented, goal focused, high relationship drive, humility, sales performance mindset, self-driven, strategic thinker, team-player, multi-tasker!, • Florida residents require level 2 background screening through ___.

JOUFFRE INC. Jouffre Inc. is a French company, based in Long Island City (NY), specializing in the most high-end upholstery and window treatment. The Jouffre workshops were created in 1987 in Lyon (France), a city with a great textile tradition. Our craftsmen and teams in New York, Lyon, and Rabat work for the most talented interior designers in the world on private residences, hotels and administration projects. Working at Jouffre means striving on a daily basis to bring the traditional savoir-faire of our teams to life by developing the bold creations of talented international designers. Our organization is very invested in the personal development of our employees, and we value initiative, responsibility, autonomy and commitment! Role Overview : Working closely with Project Managers, Design Team, Workshop teams and Suppliers, you oversee the successful execution of client orders from the initial custom pricing process and project scoping (structuring) phase through to final closeout. As a key link between the design office, partners, and production, you lead team coordination by managing and facilitating exchanges between the various stakeholders while also handling direct project coordination responsibilities. You are comfortable working in both matrix and project-based environments, ensuring smooth and structured cross-functional collaboration throughout the full order lifecycle. Your role is to guarantee consistency, efficiency, and collective effectiveness at every stage of the project. Responsibilities & Duties : Leadership & Team Management • Promote matrix and project-based working methods to ensure consistency and operational flow, • Ensure proper information flow and reporting between trade and purchasing coordinators (processes, reporting) and the design office, • Coordinate effectively across production, procurement, logistics, and the design office — particularly through the Odoo ERP system and project review meetings, • Identify areas of uncertainty or risk (technical, scheduling, budget) and drive necessary decisions: continuous improvement, process optimization, • Lead the coordinators team: 3 to 6 people, • Conduct individual team reviews in line with Jouffre's management framework (1-on-1s, annual performance reviews, mid-year check-ins), • Structure projects from intake by assembling the right team, defining roles, and setting clear foundations for execution, • Lead the development and consolidation of project costing, coordinating internal inputs across all internal teams, • Handle the procurement process of custom pieces and parts from our vendors., • Build and manage project timelines, ensuring coordination across design, procurement, and production, and supporting the Project Manager in maintaining deadlines, • Prepare and oversee key project documentation (specification sheets, approvals, administrative documents), ensuring smooth validation and readiness for execution, • Anticipate, coordinate, and track all materials, components, and orders to ensure full readiness for production and alignment with the project schedule, • Ensure effective project setup and launch in the ERP (Odoo), and align all stakeholders (design, production, procurement, logistics) throughout the lifecycle, • Coordinate production readiness and short-term planning ensuring seamless transition into manufacturing, • Oversee vendor and subcontractor engagement, including order placement and relationship management, • Ensure that installation plans are properly defined, coordinated, and executed, in collaboration with the relevant stakeholders., • Drive continuous improvement across coordination methods, tools, and supplier collaboration Skills & Competencies : Technical Competencies: • Proven project management skills, • Proven management skills, • Experienced in building and managing dashboards and KPIs, • Proficient in ERP / CRM / Google Workspace, • Ability to negotiate, arbitrate, and close, • Cross-functional and hierarchical management, • People management and strategic thinking, • Expertise in production workflows and process optimization, • Strong affinity for artisanal crafts, decorative arts, and luxury Soft Skills: • Excellent communicator (clarity, responsiveness, anticipation), • Dynamic, proactive, and optimistic, • Able to unite and rally a team, • Strong sense of commitment, analytical thinking, and sound judgment, • Skilled at energizing, motivating, and encouraging initiative, • High standards — compassionate with people, rigorous about results, • Open to self-reflection and able to take a step back, • Tolerates and encourages calculated risk-taking and initiative, • Open-minded, empathetic, and inclusive, • Organized, curious, and detail-oriented, • Resilient under pressure Communication: • Ensure accurate information sharing across team members, • Foster a climate of trust, honesty, and transparency in all communications, • Comfortable presenting publicly and engaging with a wide range of stakeholders, • Able to navigate tense or crisis situations alongside the team Job Information : • Location: Long Island City, NY, • Job type : On-site position only. No remote work., • Starting Date: April 2026, • Salary : $80K- $90K

Job Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. Objective of the Role The RWE Sales Specialist is responsible for driving growth with biopharma customers by leveraging Datavant's portfolio of real-world evidence (RWE) solutions, analytics platforms, and AI platform and services. This role will partner closely with Client Partners across key accounts for co-selling, account planning, and evidence strategy alignment. You will serve as a trusted advisor on the use of real-world data (RWD) and RWE to support regulatory, market access, and HEOR needs - representing the voice of the customer and ensuring that Datavant's offerings meet evolving evidence generation requirements. The ideal candidate is comfortable leading complex, multi-stakeholder sales cycles and brings deep expertise in real-world data, evidence platforms, and outcomes research. Responsibilities of the Role • Prospect & Generate Leads: Develop and execute strategic plans to identify and target new business opportunities in biopharma, healthcare, and life sciences with a focus on organizations investing in real-world evidence strategies for regulatory submissions, market access, and clinical development., • Build Pipeline: Proactively engage prospects via outbound calls, emails, and industry networking to build a robust pipeline of opportunities related to Aetion's evidence generation, AI, and analytics solutions., • Close Deals: Own the full sales process - from initial outreach to contract closure - ensuring alignment between customer evidence needs and Aetion's RWE offerings, including the Aetion Evidence Platform (AEP) and associated data and consulting services., • Client Engagement: Present Aetion's value proposition in RWE and RWD analytics through compelling demonstrations and business cases that highlight regulatory-grade evidence generation, comparative effectiveness, and real-world outcomes research. Engage with senior stakeholders including heads of HEOR, RWE, Market Access, and Clinical Development., • Collaborate Cross-Functionally: Partner with marketing, product, and science teams to deliver tailored RWE solution proposals, ensuring alignment with client data strategies, evidence frameworks, and regulatory expectations (e.g., FDA, EMA guidance)., • Market Expertise: Stay current on RWE market dynamics, technology and AI, regulatory guidance for real-world data, and competitor offerings to position Aetion as a strategic leader and partner of choice in the evidence generation ecosystem., • Forecasting & Reporting: Maintain accurate pipeline management and forecasting in CRM systems, with attention to evidence project cycles, platform usage models, and customer expansion opportunities., • Drive Growth: Identify new and upsell opportunities across assigned territories and existing accounts, particularly in expanding RWE adoption for post-approval studies, safety monitoring, and market access support.Qualifications of the Role, • Proven Track Record: 6+ years of successful sales experience, ideally in healthcare, life sciences, or SaaS; with a strong preference for experience selling RWE, HEOR, or data analytics solutions. Background in selling AI is also to be considered., • RWE Expertise: Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle — from clinical development to commercialization., • Hunter Mentality: Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients., • Sales Expertise: Experience managing complex, consultative sales cycles involving scientific, commercial, and data stakeholders., • Technology/AI Skill Sets: Proven experience, knowledge, and market understanding on real AI-driven use cases for HEOR and RWE., • Presentation Skills: Exceptional ability to communicate scientific and technical value propositions to diverse audiences, including C-suite and RWE/HEOR leadership., • CRM Proficiency: Experienced in CRM management for tracking RWE opportunity pipelines and forecasting revenue growth., • Industry Knowledge: In-depth knowledge of RWE market trends, regulatory guidance, and payer evidence needs is essential., • Collaborative Team Player: Comfortable working with cross-functional science, data, and product teams in a fast-paced, mission-driven environment., • Communication Skills: Strong written and verbal communication skills, capable of translating complex RWE concepts into impactful narratives for decision-makers. #BC-LI1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is:$140,000—$160,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Job Listing: Program Manager (MSP) Location: New York City, Grand Central Station area (Hybrid – 3 days onsite) Employment Type: Full-Time Status: Actively Hiring Overview Our client, a national staffing and workforce solutions firm, is seeking an experienced MSP Program Manager to lead and deliver a high-profile, enterprise-level client engagement in New York City. This individual will be on-site and act as the face of the MSP program, owning delivery, client relationships, and overall program success for a complex, high-value account. This is a critical role supporting a major new engagement and requires someone who has direct experience running MSP programs within staffing/workforce solutions. Key Responsibilities • Serve as the onsite leader and primary point of contact for the MSP program, • Own delivery and execution for a large, enterprise-level staffing program, • Build and maintain strong relationships with client stakeholders, • Manage program performance across supplier management, compliance, and spend visibility, • Partner with internal teams and staffing suppliers to ensure seamless delivery, • Drive process improvement, efficiency, and program optimization, • Identify risks, resolve issues, and proactively manage complex challenges, • Support the successful launch and scaling of a new enterprise account Requirements Core Experience (Must-Have) • Proven experience running an MSP program within a staffing or workforce solutions environment, • Experience managing enterprise-level client accounts with high complexity, • Strong understanding of MSP/VMS models, supplier ecosystems, and contingent workforce programs, • Ability to step into a role and deliver with minimal ramp-up or training Skills & Competencies • Strong client-facing presence and executive communication skills, • Ability to manage multiple stakeholders in a complex environment, • Highly organized with strong operational and problem-solving skills, • Resilient, adaptable, and comfortable in fast-paced, evolving environments, • Strong sense of ownership and accountability Work Environment • Hybrid role with 3 days per week onsite in New York City, • High visibility role supporting a major enterprise client engagement, • Opportunity to grow with a national staffing organization Why This Role • Lead and own delivery for a flagship enterprise MSP program, • High-impact role with direct client visibility, • Opportunity to help build and scale a major new account

About the Company Dispatch Energy is an independent power producer focused on distributed generation (sub-20 MW; predominantly 1–5 MW) across multiple technological verticals. We operate over 60 MW today with ~200 MW contracted in development across solar, battery storage, wind, and fuel cells. The Role We are hiring a Vice President, Investments to partner closely with the CIO and help drive day-to-day execution across M&A and greenfield investments, model/underwriting reviews, financing coordination, and support of the deal/origination team. This is a newly created role as we scale. The Vice President, Investments will partner closely with the CIO and cross-functional leaders to strengthen day-to-day execution, elevate underwriting standards, and improve end-to-end repeatability from diligence through financing and ongoing portfolio reporting. This leader will help strengthen and scale our investment platform by bringing consistency to underwriting, improving pace and predictability from diligence through close, and elevating portfolio risk insights and reporting as the business grows. What You’ll Own Investment & M&A Leadership • Partner with the CIO to advance end-to-end deal execution across buy-side M&A and project investments: screening → LOI → diligence → IC → NTP/COD → terming-out., • Lead weekly pipeline/funnel discussions, helping maintain underwriting rigor, clear version control, and timely issue resolution., • Provide final-pass review and constructive challenge on models across solar/BESS/wind/fuel cells/emerging technologies (for example: degradation, throughput/augmentation, availability, curtailment/congestion, stack replacement, Section 48/5, etc.)., • Help reinforce strong doc-to-model tie-outs and thoughtful review practices, including peer review, quality checks, and readiness gates ahead of IC., • Partner with teams to assess interconnection and schedule risk and support consistent commercial terms with EPCs/OEMs (LDs, warranties, spares, response SLAs)., • Partner with the CIO to establish and monitor concentration and credit guidelines (for example, offtaker tiers, OEM/EPC exposure, utility/ISO exposure, node concentration)., • Support the delivery of quarterly KPI dashboards and investment/portfolio reporting., • Support core investment governance, including IC materials and routines, valuation and hedging policies, related-party/conflicts controls, and documentation standards., • Help drive continuous improvement across data room organization, close checklists, and post-mortems to strengthen repeatability and learning. 30/60/90-Day Plan Help drive continuous improvement across data room organization, close checklists, and post-mortems to strengthen repeatability and learning. • 30 days: Learn the pipeline and team rhythms; align on modeling standards and review cadence; establish a weekly funnel routine and a simple red-flag register; align warehouse/term debt handoffs and playbooks., • 60 days: Propose and align on portfolio risk guidelines and an initial concentration dashboard., • 90 days: Support the first quarterly marks and board/investor materials; implement a lightweight post-close feedback loop and performance variance framework. Qualifications Must-Haves • 8–15+ years in project finance/principal investing/capital markets within IPP, renewables, or energy infrastructure., • Closed-deal track record across DG-scale solar and/or BESS; exposure to fuel cells and small wind (or alternative asset classes) strongly preferred., • Command of financing structures: borrowing bases, construction and term debt, tax credit transferability/sale-leaseback/partnership flips, and hedge instruments., • Elite financial modeling and diligence leadership; comfort translating technical/permitting/interconnection issues into valuation and term-sheet protections., • Team leadership: managing associates/VPs, setting SLAs, and coaching origination partners., • Experience with IRA PWA/DAV and domestic-content nuances; Section 48/45 mechanics., • Hands-on familiarity with BESS warranty/throughput management and augmentation planning., • Comfort with portfolio analytics tools (e.g., Quickbase/Power BI/Tableau) and model registry/version control., • Exposure to commodity hedging for fuel cells (multi-year gas). Competencies • Owner mindset: Bias to outcomes and accountability., • Structured problem solving: Turns ambiguity into checklists, timelines, and term sheets., • Risk intuition: Balances velocity with covenants, eligibility, and downside cases., • People leadership: Sets pace and clarity; develops talent; earns trust cross-functionally., • Communication: Writes or approves crisp IC memos; negotiates directly with lenders, OEMs, EPCs, and counterparties (as needed). Tools & Stack (preferred) • Excel (advanced), • PowerPoint / Word, • Data rooms (Box/SharePoint /Smartsheets), • Project trackers (Quickbase), • Power BI/Tableau, • (Optional plus) Python/VBA for automation; Aurora/energy-yield tools familiarity Additional information (required) Please be prepared to provide answers for the bullets below: • Deal (type/tech/size):, • What I owned (3–5 bullets):, • Assumption 1 (what I checked, what changed):, • Assumption 2 (what I checked, what changed):

Overview The Field Service Technician is responsible for inspecting, updating, and installing company product at the customer site on an as needed basis. They will assist in maintaining solid customer relations through quality installations, excellent customer service, and superb problem-solving skills. They work closely with sales and office personnel to ensure quality in their district. Essential Functions • Handle all facets of the customer’s field service experience in dedicated territory, • Promptly incorporate all new processes and knowledge into daily workflows, • Work Order Requests, • Conduct installations and warranty repairs for all existing and new Humanscale products, • Identify, analyze, and solve problems, • Respond to all customer requests and complaints in a courteous, professional, and caring manner, • Ensure that all customers feel they are a priority, • Provide education to the customer, • Perform at a high level of accuracy and productivity without sacrificing quality, • Follow all company and customer safety rules, including maintaining a safe, clean, and orderly work area, • Maintain a balance between company policy and customer benefit in decision making. Handle issues in the best interest of both the customer and the company, • Understand how installations and warranty repairs are conducted for all existing and new Humanscale products, • Perform large, strategic installation projects, acting as liaison between the customer, dealer, sales, administrators, and operations personnel, • Document customer work performed and maintain accurate records, • Communicate additional needs for any open requests, • Close completed requests, • Report Defects/QC Customer Complaints, • Submit defect reports as needed, • Share information not only with peer teams but also with the leadership team to facilitate effortless and transparent experiences, • Office Projects, • Office support for mockups and installation, • Inventory management such as placing orders for stock, put stock away, and pull stock to stage for warranty or installation work, • Complete reporting for supervisor assigned tasks, • Maintain comprehensive knowledge of all existing and new Humanscale products, • Demonstrate a positive attitude and a high level of personal credibility and integrity with dealers, customers, sales, management, and other co-workers, • May be Involved in large escalations, including calls with the customer, and answer any questions that may arise, • Ensure the Humanscale brand is reflected at each touchpoint of the process, • Attend all company training and meetings as scheduled, • Maintain a clean and professional personal appearance, • Adhere to Humanscale procedures and departmental standard operating processes, • Be a catalyst for continuous improvement, • Prevent future issues from arising by assessing trending issues and partnering with sales reps, peers and manager to create or modify process to address at the root cause, • Proactively suggest solutions based on past resolutions and experience, • Resolve issues to not only address the immediate issue, but also incorporate resolutions at a root cause level Qualifications • Two years of related experience or training, • High school diploma or equivalent, • Sales and/or Customer Service experience, • Communicate effectively verbally and in writing, • Demonstrate the ability to work under pressure, • Quick learner and problem solver; able to seek out solutions autonomously, • Able to decipher ambiguous situations and identify the proper path, • Strong time-management and organizational skills, • Robust documentations skills, • Proven ability to partner with others to accomplish goals, • Ability to remain focused with interruptions and return to task quickly, • Ability to summarize a lot of information into a few bullets, • Ability to pay for gas, parking, and parking meters up front and submit for reimbursement, • Valid driver’s license and automobile insurance, • Adequate transportation for transporting product and equipment within the designated geographic area (for NYC – preferred, but not required)., • Ability to perform work outside of the office either at customer sites and/or other offices, • Must be able to lift, push and pull 60 pounds and maneuver any single package weighting up to 151 pounds with appropriate equipment, • Must be able to do repetitive bending and stretching, • Must be able to stand on feet for long periods of time, • Must be able to use hand tools throughout the workday weighing approximately 5-10 pounds, • Must be able to drive throughout the workday COMPUTER SKILLS • Basic proficiency in MS Office Benefits • Competitive salary plus commission, • Monthly auto allowance, • Cell phone allowance, laptop, etc., • Expense budget, • Humanscale University sales training, • Medical Benefits (Medical, Dental, Vision), • HSA, FSA, Commuter Benefits, • Medical Discounts, • Ancillary Benefits, • Accident, Critical Illness, Hospital Insurance, • Voluntary, Spouse, and Child Life Insurance, • Pet Insurance, • Employee Discount Programs, • 401k matching, • Paid time off (including 15 PTO days and 11 holidays), • Employee Discount Programs Company Overview Humanscale is the premier designer and manufacturer of ergonomic products that improve health and comfort at work. We have a focus on sustainability with over 70% of our products currently certified as having a Net Positive impact on the environment. Our award-winning office products – seating, sit/stand desks, technology support and lighting – have led the industry in performance and simplicity for over 40 years. Hourly Range: $22.35-$32.61 Please note that the salary information is a general guideline. Humanscale considers other factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market location and business considerations when extending an offer. Humanscale is an Equal Opportunity Employer (Disabled/Veteran) Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Humanscale. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Humanscale will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.

Company Description The Group Hospitality is a growing, multi-concept restaurant group with locations across the country, including La Grande Boucherie, Olio e Più, Boucherie, and the Omakase Room. We are passionate about creating exceptional guest experiences and that starts with the spaces we operate in. As we continue to expand our national footprint, we're looking for a sharp, hands-on Facilities & Maintenance Manager to help us grow the right way. Role Description This is a high-impact, operational leadership position for someone who takes pride in keeping things running and running well. As our Facilities & Maintenance Manager, you'll own the full facilities function across our national portfolio of restaurants and corporate spaces. From HVAC and refrigeration to cosmetic standards and vendor contracts, you'll be the person who makes sure every location is safe, on-brand, and fully operational. This role is ideal for someone who is equally comfortable negotiating a service agreement as they are walking a kitchen and identifying a repair need before it becomes a problem. What You'll Do National Facilities Oversight • Oversee maintenance operations across all restaurant and corporate locations nationwide, • Develop and implement preventative maintenance schedules, • Ensure compliance with local building codes, safety regulations, and health standards, • Manage repair needs including HVAC, plumbing, electrical, refrigeration, and kitchen equipment, • Oversee cosmetic repairs — paint, tile, lighting, fixtures, and flooring, • Establish and enforce response-time expectations for repair requests, • Supervise location maintenance technicians across the portfolio, • Recruit, hire, and train technicians as the team grows, • Build maintenance SOPs and reporting structures, • Source, vet, and manage local and national vendors, • Negotiate service agreements and pricing, • Oversee third-party contractors for larger repairs and capital projects, • Support the development and management of the facilities budget, • Track repair and maintenance spend by location, • Serve as the primary point of contact for urgent facility issues, • Coordinate rapid response to building system emergencies, • Resolve issues quickly to minimize disruption to operations and the guest experience What We're Looking For • 5+ years of facilities or maintenance management experience, preferably in hospitality, food & beverage, or multi-unit retail, • Proven experience managing vendors, contractors, and service agreements, • Working knowledge of building systems: HVAC, plumbing, electrical, refrigeration, and kitchen equipment, • Strong organizational skills with the ability to manage multiple priorities across multiple locations, • Experience hiring, training, and leading a team, • Budget management experience and a cost-conscious mindset, • Willingness to travel to locations as needed, • A proactive, solutions-first attitude; you don't wait for things to break Compensation $100-$120k/yr Why Join Us • Competitive salary + benefits, • A high-growth hospitality group with an expanding national portfolio, • Collaborative, entrepreneurial culture where your work has real impact, • The opportunity to build and shape a facilities function from the ground up

Please connect with me on LinkedIn as well ___ Job Title: Collections Manager Location: New York, NY 10019 Salary/Payrate: $150K-$165K annually plus a performance-based bonus and AWESOME benefits!!! Work Environment: Hybrid (#2 of days WFH) Term: Permanent / Fulltime Bachelor’s degree required: Yes / No Referral Fee: AMS will pay $1,000 should the person you refer gets hired Job Description: Our client, an AmLaw 100 firm, is looking to hire a Collections Manager at their offices in midtown New York City, 10019. This is a full time, direct hire role paying an annual base salary of $150K to $165K plus a performance-based bonus and excellent benefits plan. The Collections Manager is responsible for managing the day‑to‑day operations of the Collections function, including oversight of assigned portfolios and leadership of Collections Supervisors and assigned Collectors. This role ensures the effective execution of collection strategies, timely follow‑up on outstanding receivables, and consistent adherence to firm policies, client billing terms, and outside counsel guidelines. Reporting to and working closely with the Senior Manager of Collections, the Collections Manager plays a key role in advancing strategic collections objectives, improving the firm’s cash cycle, and supporting firmwide initiatives. The position partners closely with Billing, Revenue Management, Client Operations, E‑Billing, and Partners to drive cash flow, reduce aging, resolve disputes, and support the firm’s overall financial objectives. Responsibilities Day‑to‑Day Collections Operations • Oversee daily collections activity across assigned portfolios, ensuring consistent and timely follow‑up on outstanding accounts receivable, • Monitor AR aging, dispute status, unapplied cash, and collection documentation to ensure accuracy and prompt resolution, • Ensure collection efforts align with client billing terms, outside counsel guidelines, and firm policies, • Manage escalation and resolution of complex, sensitive, or high‑risk collection matters, • Maintain operational discipline around call cycles, dunning activity, and partner engagement AR Operations & Cash Management • Directly manage AR operations and the cash application function, including workflow oversight, prioritization, and quality control, • Ensure timely and accurate application of client payments and maintain the integrity of AR balances, • Oversee day‑to‑day AR Operations staff, including assignment of work, performance management, coaching, and development, • Establish and monitor operational controls to ensure accuracy, compliance, and consistency across AR processes, • Serve as the escalation point for AR and cash application issues impacting collections, billing, or client satisfaction Team Leadership & Supervision • Directly manage Collections Supervisors and/or Collectors, providing oversight, direction, and performance management, • Set daily and weekly priorities, balancing tactical execution with strategic initiatives and firmwide deadlines, • Review individual and team performance against key metrics, including aging, collections results, dispute resolution, and follow‑up compliance, • Provide ongoing coaching, mentoring, and training to strengthen collection effectiveness and professional communication, • Support onboarding and development of new team members Partner & Stakeholder Collaboration • Support Partners, Practice Groups, and relationship attorneys on collection strategies and client communications, • Partner closely with Billing, E‑Billing, Client Operations, and Revenue Management to resolve billing and process issues impacting collections and cash flow, • Coordinate with Finance and senior leadership on high‑risk accounts, write‑offs, and reserve considerations, • Prepare clear, concise status updates and reporting for the Senior Manager of Collections and senior leadership Process, Controls & Continuous Improvement • Ensure collection activity and outcomes are consistently documented in the firm’s financial systems, • Identify trends, root causes, and recurring issues impacting collections performance and cash realization, • Recommend and support process improvements aimed at reducing aging and improving the cash cycle, • Support firmwide initiatives and ad hoc projects related to collections strategy, systems, reporting, or operational enhancements, • Reinforce compliance with internal controls, audit requirements, and firm guidelines Qualifications • Bachelor’s degree or equivalent experience required, • 7+ years of collections experience in a large law firm or professional services environment, • Prior experience managing supervisors and/or teams, • Strong knowledge of legal billing and collections processes, including dispute resolution and client billing practices, • Experience with legal financial systems (e.g., Aderant or similar) preferred, • Proven ability to manage high volumes, competing priorities, and time‑sensitive matters in a deadline‑driven environment

The NYC office of a global law firm is looking for a Collections Manager to join their team. This would ideally be someone who has been a supervisor, but not necessarily a manager yet, as this is NOT a senior manager position. This person is responsible for managing the day‑to‑day operations of the Collections function, including oversight of assigned portfolios and leadership of Collections Supervisors and assigned Collectors. This role ensures the effective execution of collection strategies, timely follow‑up on outstanding receivables, and consistent adherence to firm policies, client billing terms, and outside counsel guidelines. Reporting to and working closely with the Senior Manager of Collections, the Collections Manager plays a key role in advancing strategic collections objectives, improving the firm’s cash cycle, and supporting firmwide initiatives. The position partners closely with Billing, Revenue Management, Client Operations, E‑Billing, and Partners to drive cash flow, reduce aging, resolve disputes, and support the firm’s overall financial objectives. Key Responsibilities Day‑to‑Day Collections Operations • Oversee daily collections activity across assigned portfolios, ensuring consistent and timely follow‑up on outstanding accounts receivable, • Monitor AR aging, dispute status, unapplied cash, and collection documentation to ensure accuracy and prompt resolution, • Ensure collection efforts align with client billing terms, outside counsel guidelines, and firm policies, • Manage escalation and resolution of complex, sensitive, or high‑risk collection matters, • Maintain operational discipline around call cycles, dunning activity, and partner engagement AR Operations & Cash Management • Directly manage AR operations and the cash application function, including workflow oversight, prioritization, and quality control, • Ensure timely and accurate application of client payments and maintain the integrity of AR balances, • Oversee day‑to‑day AR Operations staff, including assignment of work, performance management, coaching, and development, • Establish and monitor operational controls to ensure accuracy, compliance, and consistency across AR processes, • Serve as the escalation point for AR and cash application issues impacting collections, billing, or client satisfaction Team Leadership & Supervision • Directly manage Collections Supervisors and/or Collectors, providing oversight, direction, and performance management, • Set daily and weekly priorities, balancing tactical execution with strategic initiatives and firmwide deadlines, • Review individual and team performance against key metrics, including aging, collections results, dispute resolution, and follow‑up compliance, • Provide ongoing coaching, mentoring, and training to strengthen collection effectiveness and professional communication, • Support onboarding and development of new team members Partner & Stakeholder Collaboration • Support Partners, Practice Groups, and relationship attorneys on collection strategies and client communications, • Partner closely with Billing, E‑Billing, Client Operations, and Revenue Management to resolve billing and process issues impacting collections and cash flow, • Coordinate with Finance and senior leadership on high‑risk accounts, write‑offs, and reserve considerations, • Prepare clear, concise status updates and reporting for the Senior Manager of Collections and senior leadership Process, Controls & Continuous Improvement • Ensure collection activity and outcomes are consistently documented in the firm’s financial systems, • Identify trends, root causes, and recurring issues impacting collections performance and cash realization, • Recommend and support process improvements aimed at reducing aging and improving the cash cycle, • Support firmwide initiatives and ad hoc projects related to collections strategy, systems, reporting, or operational enhancements, • Reinforce compliance with internal controls, audit requirements, and firm guidelines Qualifications • Bachelor’s degree or equivalent experience required, • 7+ years of collections experience in a large law firm or professional services environment, • Prior experience managing supervisors and/or teams, • Strong knowledge of legal billing and collections processes, including dispute resolution and client billing practices, • Experience with legal financial systems (e.g., Aderant or similar) preferred, • Proven ability to manage high volumes, competing priorities, and time‑sensitive matters in a deadline‑driven environment

Job Description Do you want to be a part of a one-of-a-kind deep technology team deploying truly helpful AI experiences to the masses? We are continuing on our ambitious mission and looking for a highly qualified Partner Success Manager to work closely with our core team. Verneek is a one-of-a-kind deep technology team and AI-native company—we don't just "add AI" to old software; we build from the ground up to solve the hardest problems in retail. When our founders started Verneek four years ago, AI was still a niche academic bubble. Despite the tectonic shifts in the public AI landscape since then, our founding conviction remains the same: the best path forward for society is to build AIs with deep domain expertise. Today, our expert AI agents have helped millions of consumers through partnerships with some of the largest global enterprises, turning human language into a holistic interface for everyday environments. We have proven that our platform not only delights users but significantly increases revenue and decreases operational costs for our partners. The Role: Partner Success Manager As a Partner Success Manager, you will be the primary strategic partner for our retail clients, helping translate complex AI capabilities into clear business outcomes. You will guide enterprise retailers through the cultural and operational shift of adopting AI-native workflows, acting as a bridge between cutting-edge technology and real-world execution. From day one, you will have an immediate impact on our mission by working closely with our founders to streamline strategic initiatives while overseeing project management and communication with our partners. This is a rare opportunity to learn first-hand how an executive team solves highly complex, interdisciplinary problems. Because Verneek is an early-stage startup, we move fast and learn constantly—there are no legacy obstacles in your way to making a significant impact every single day. At Verneek, we are very determined to build a company that promotes diversity of thought that comes from the diversity of the individuals on the team! Candidates from any gender identity, race, color, religion, sexual orientation, national origin, veteran, or disability status are highly encouraged to apply. Responsibilities • Strategic Relationship Management: Serve as the primary point of contact and "trusted advisor" for retail partner stakeholders. Deeply understand their unique business objectives and ensure our AI strategy aligns with their corporate vision. Oversee daily client operations in collaboration with executives., • Accelerated Implementation: Support the integration of our AI platform into the client’s existing tech stack. Navigate retail partner landscapes to identify key stakeholders, proactively clearing operational roadblocks and coaching partner teams to ensure high adoption of new AI-driven workflows., • Adoption & Optimization: Monitor AI model performance and user engagement metrics to proactively identify risks and expansion opportunities. Assist and communicate with executives in decision-making, program management, and operations. Improve current processes and optimize organizational procedures for efficiency and productivity., • Feedback Loop: Develop deep understanding of Verneek's product, and its evolving features. Gather meaningful feedback from the business owners and end users, helping to make Verneek's technology, product, and go-to-market motions more efficacious., • Value Realization & Growth: Conduct regular business reviews that move beyond technical jargon. Translate complex algorithmic outputs into clear stories of ROI, margin improvement, and operational efficiency, paving the way for positive long-term partnerships and expansion., • 7+ years of experience in a Client Service Management, Account Management, Business Management, Consulting, or an Executive role (i.e. managing multiple teams and leading strategic initiatives), specifically within SaaS or Retail Tech., • AI/Technical Literacy: You don’t need to write code, but you should be able to explain concepts like Machine Learning, Predictive Analytics, and Generative AI to a non-technical audience. You are also expected to have basic knowledge about the ever-growing space of AI and the broader technology landscape., • "Retail Mindset": You understand that for a retailer, every second of downtime or every percentage point of margin matters., • Master of Business Administration (MBA) in finance or related fields, • Working knowledge of finance, book keeping, and contract and employment law, • Excellent written and verbal communication skills, • Strong project management skills, with successful track record on interdisciplinary communications, • Work authorization in US, • Stellar medical, dental, vision, disability, and life insurance, • Daily private Chef lunch, curated to personal diets, • Transportation Benefits, • 401K matching contributions, • Flexible PTO, • Visa/Green Card Sponsorship, • Career growth support through sponsoring learning opportunities and mentorship About Verneek Verneek is an early-stage deep-tech AI startup, based in the NYC area, founded by a team of leading AI research scientists and backed by a group of world-renowned business and scientific luminaries. Our mission is to build the most helpful AI for anyone, anywhere, at anytime. We are obsessed with what we do and we have fun doing it. Read more about Verneek here: and make sure to watch all our introductory videos and yearly recaps here: . Verneek Culture It’s often hard to put “culture” into words, perhaps you can get a visual sense of our culture here: . We all obsessively love what we do, care about each other, share all sorts of meals together, celebrate all kinds of events together, and work tirelessly with the excitement of making a difference through AI innovation. We are enjoying the journey, and going through all the ups and downs together. Although we have come a very long way in setting the foundations of our unique company, but we still have ways to go and you can help shape our culture! The core Verneek team plays a crucial role in further shaping the culture of the company moving forward. We are looking for highly ambitious and tremendously driven individuals who can take the lead in driving various aspects of the company, and help us shape its lasting impact. Annual Salary Range: $40K-$200K

Chief of Staff Family Office Overview A private family office based in New York is seeking a Chief of Staff to support the Principal and serve as a central integrator across the office and its related activities. The office is responsible for managing both the day-to-day operations and longer-term initiatives across the family’s activities, including project-level coordination, vendor relationships, and cross-functional execution. The Chief of Staff will play a key role in ensuring alignment, visibility, and disciplined execution across this complex and interconnected environment. The family office represents a Principal who is actively involved in real estate construction and operations and who splits time between New York City and the Hamptons. The office operates as a lean, highly collaborative team, requiring an individual who can operate with both strategic perspective and hands-on execution while maintaining a high level of discretion and responsiveness. Position Overview The Chief of Staff will serve as a trusted partner to the Principal and a central point of coordination across the family office, spanning estate operations, lifestyle management, and strategic initiatives. This individual will drive execution across key priorities, manage cross-functional workflows, and ensure alignment between long-term objectives and day-to-day activities. The role will be based between New York City and the Hamptons, with time allocated across both locations in alignment with the Principal’s schedule and needs. The Chief of Staff will operate as an “air traffic controller” across the office, maintaining visibility into major initiatives, ensuring clear ownership and deliverables, and supporting consistent, accountable execution. The ideal candidate brings a combination of strategic perspective, operational rigor, and hands-on execution, along with a collaborative, coaching-oriented leadership style that elevates team performance while maintaining structure and momentum. Key Responsibilities Strategic Coordination & Execution • Serve as a central integrator across the family office, ensuring alignment between the Principal’s priorities and all active initiatives, • Maintain a comprehensive view of all projects, timelines, and stakeholders, proactively identifying risks, dependencies, and gaps, • Translate high-level objectives into actionable plans with clear ownership, deliverables, and timelines, • Support decision-making by synthesizing information, structuring key issues, and preparing materials for the Principal, • Drive execution across cross-functional initiatives, ensuring accountability and timely progress Principal Support & Communication • Act as a primary point of contact for the Principal, ensuring consistent communication, alignment on priorities, and visibility into ongoing activities, • Oversee and coordinate the Principal’s calendar, meetings, and follow-ups to ensure efficient use of time and continuity across commitments, • Provide regular updates to the Principal on estate operations, projects, and key initiatives, while proactively planning for upcoming needs, • Ensure the Principal is well-prepared for engagements, with clear insights into priorities, decisions, and required actions Personal Management & Team Leadership • Serve as the central coordinator across all individuals supporting the Principal, including administrative, household, and project-based staff, • Operate as the “air traffic controller” for people and priorities, maintaining clarity around roles, responsibilities, and deliverables, • Establish and manage processes that support effective collaboration, communication, and execution across the team, • Act as a trusted coach and resource to team members, providing guidance, structure, and ongoing feedback, • Oversee elements of people management, including onboarding, goal setting, performance check-ins, and coordination across internal staff and external partners, • Ensure all team members are set up for success with clearly defined expectations, timelines, and accountability, • Conduct regular check-ins with staff to assess performance, service quality, and operational consistency across properties and functions, • Plan for evolving team needs over time, including resource allocation and organizational design as projects and priorities shift Estate Operations & Property Oversight • Oversee the day-to-day operations, maintenance, and overall performance of multiple residences, ensuring seamless execution and alignment with the Principal’s expectations, • Ensure properties are maintained to the highest standards, including oversight of repairs, infrastructure, and compliance with applicable safety and building codes, • Develop and oversee annual operating budgets for each residence, including utilities, maintenance, service contracts, and other recurring expenses, • Ensure all estate-related invoices and expenses are accurately tracked and processed in coordination with the family office’s financial team, • Monitor spending and identify opportunities to enhance efficiency and cost-effectiveness across estate operations, • Oversee the implementation of comprehensive maintenance schedules across properties (e.g., HVAC systems, windows, kitchen equipment, pools, and seasonal requirements), • Partner with facilities and household staff to ensure timely execution of preventative maintenance and service activities, • Provide oversight and coordination on construction, renovation, and capital improvement projects, including vendor selection, contract negotiation, and project execution, • Maintain strong working knowledge of construction processes and actively participate in vendor negotiations as needed, • Ensure a consistent standard of operations, service, and presentation across all residences Vendor & Relationship Management • Oversee relationships with key vendors and service providers across estate operations, including facilities, maintenance, and lifestyle services, • Negotiate and manage contracts, ensuring services are delivered at the highest quality and aligned with budget expectations, • Coordinate vendor activities across properties, ensuring consistency, accountability, and effective communication, • Continuously evaluate vendor performance and identify opportunities for improvement or optimization Lifestyle & Event Coordination • Plan and coordinate events, gatherings, and dinners across residences, ensuring seamless execution and a high standard of service, • Partner with household staff to deliver a white glove experience that reflects the Principal’s preferences and expectations, • Ensure a consistent and elevated experience across all properties and engagements, • Support travel and logistics coordination as needed, in alignment with the Principal’s schedule and preferences Operations & Process Management • Design and implement systems and processes to improve organization, transparency, and execution across the family office, • Track progress against key initiatives, ensuring alignment with broader strategic priorities, • Coordinate across internal team members and external advisors to ensure efficient information flow and execution, • Identify opportunities to streamline workflows, enhance coordination, and improve overall effectiveness Qualifications • Bachelor’s degree required, • 8+ years of experience in a Chief of Staff, estate management, operations, or similar role within a family office, private household, or comparable environment, • Prior experience working in luxury homes or similarly high-touch environments, • Demonstrated ability to apply luxury hospitality standards to create a high level of service, discretion, and operational excellence across the estate environment, • Prior experience managing complex calendars, providing high-level executive assistant support, and coordinating across senior stakeholders, • Demonstrated experience managing complex residential properties, estate operations, and construction or renovation projects, • Proven ability to manage multiple priorities and stakeholders with exceptional organization and attention to detail, • Experience overseeing staff and vendors, with a track record of driving accountability and high performance, • Strong interpersonal and communication skills, with the ability to engage effectively across a wide range of personalities, • High emotional intelligence, sound judgment, and absolute discretion, • Ability to operate at both a strategic and highly detailed level, • Collaborative leadership style with a natural inclination to coach and develop others, • Proactive, resourceful, and solutions-oriented mindset, • Familiarity with estate and property management systems and tools preferred, • Demonstrated ability to operate with absolute discretion and a strong commitment to confidentiality, • Flexibility to work outside of standard business hours, including evenings, weekends, and travel as needed, • Valid driver’s license and passport required Job Type: Full-Time, In-person; physical offices located in New York City and the Hamptons Compensation: Annual salary range of $225,000 - $275,000, based on experience and qualifications, with comprehensive benefits