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Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Specific duties include, but are not limited to, the following: • Assist Branch Manager in hiring, assessing, coaching and developing high performing branch teams to ensure consistency and uniformity in providing excellent member service, achieving sales goals, and ensuring an operationally and regulatory compliant branch at each given location., • Create and ensure an ongoing sales through service culture. Ensure branch staff possess and utilize sales, service, and cross-sell skills to achieve individual and team sales goals., • Assist in the creation, implementation, and achievement of the branch business plans to meet objectives set by management. Assist in developing and implementing strategies to meet sales and service goals while maintaining a safe and sound operation in each location., • Implement and monitor sales and cross-selling programs to continue to improve products per member while ensuring members are advised of the best products and services to best fit their financial needs., • Ensure premier member service standards are being met within the branch at all times., • Responsible for branch scheduling to ensure proper resources are allocated to functions necessary to ensure an effective and efficient flow of member traffic., • Responsible for an effective and efficient operation within the branch, including vault oversight, cash levels, security of negotiable instruments, teller drawers and limits, member documentation, etc., • Ensure operations within the branch are consistently applied within policy/procedure as well as rules and regulations; maintain a clean, safe and sound operation within the branch., • Conduct required in-branch audits weekly and monthly to ensure compliance with policies/procedures and rules and regulations., • Respond timely to audits with effective action plans to ensure ongoing safety and soundness., • Ensure dual control is implemented and followed at all times; manage overall cash position for the branch while limiting excess cash and overall expense., • Comply with BSA and SAR requirements and ensure branch staff do the same., • Ensure proper disclosures, marketing materials, etc. are readily available for staff to utilize., • Review and analyze branch reports and activities, including income generation, production goals and results, expense items, audits, etc. in order to successfully meet / exceed branch requirements, goals and objectives. Utilize tools and reports to analyze, identify and strategically address member trends within the branch., • Actively spend quality time within your staff for ongoing coaching and development of branch staff; drive sales and service activities such as branch sales strategy meetings, business development and community events, ongoing branch meetings, etc., • Assist in the management and oversight of staffing and administrative functions of your branch including succession plans, career plans, performance reviews, coaching and counseling documentation, promotions, and all human resources decisions for the branch. Ensure timely execution of all required documentation., • Recommend changes to management help improve the overall branch operation and member service., • Assist staff with member escalations., • Travel and work at other branch locations as required., • Other duties as assigned. Requirements • Minimum 2-3 years’ experience in a retail leadership role, • Minimum 5 years’ experience branch banking required, • Proven results in sales, service and operations including meeting or exceeding set objectives, • Excellent verbal and written communication skills, • Excellent organizational skills, • Must be able to work under pressure and be available to work flexible hours, including weekends Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionEntry-Level Marketing Specialist / Telemarketer Location: Rego Park, NY Job Type: Full-Time Pay: Hourly + Commission/Bonus About Us: Join our fast-growing insurance agency as an Entry-Level Marketing Specialist! We’re looking for a motivated and organized professional to support our agents by building strong customer relationships, generating leads, and helping clients find the right insurance products. This is a great opportunity to gain industry experience, earn commissions, and grow your career. What You’ll Do: • Develop and maintain relationships with customers, • Generate leads and schedule appointments, • Identify customer needs and recommend appropriate insurance products, • Provide friendly, accurate customer service, including answering questions about policies, claims, billing, and coverage, • Use strong communication skills to educate customers and support business growth, • Work closely with the team to meet marketing and sales goalsWhat We’re Looking For:, • Customer service focused with a positive attitude, • Sales experience preferred (inside/outside sales, retail, or telemarketing), • Team player who thrives in a fast-paced environment, • Interest in marketing insurance and financial products, • Problem-solving mindset and proactive attitude, • Interest in learning about and marketing insurance products, • Team-oriented with good multitasking abilities, • Ability to multitask and solve problems proactively, • A positive, team-oriented attitude, • Detail oriented, • Ability to work in a team environment, • Property & Casualty (must have or be able to obtain), • Life and Health license (must have or be able to obtain, • Bilingual in Spanish is a plus, • In person- Office location: 9662 Queens Blvd, Rego Park NY 11374Benefits:, • Competitive hourly pay plus commission and bonuses, • Paid time off (vacation, personal and sick days), • 401K after one year, • Paid training and support for licensing and certifications, • Opportunity to market a variety of insurance and banking products, • Clear sales goals and career advancement opportunitiesWhat You’ll Do:, • Build and maintain positive relationships with clients, • Respond promptly to questions about insurance policies, claims, billing, and more, • Provide clear, friendly, and accurate information to customers, • Help customers understand their insurance options through personalized guidance

Job DescriptionDescription: Location: Garden City Park, NY About Us: Hanover Bank – When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a Full-Time Post-Closing Administrator. The Post-Closing Administrator is responsible for the overall safekeeping of loan collateral documents and monitoring the receipt of original loan closing documents/collateral, and ensuring proper and timely lien perfection. Essential Job Duties and Responsibilities • Process receipt of original loan closing collateral packages to include logging, reviewing, imaging, and storing of all documents., • Process receipt of recorded mortgage security instruments, ensuring documents are appropriately imaged and stored., • Appropriately update work statuses and locations in the Bank’s document management repository, loan origination, and loan servicing platforms to ensure accurate tracking and reporting., • Provide follow-up assistance for outstanding items and loan documentation., • Validate UCC1 filings through the Bank’s vendor and file UCC when necessary., • Coordinate delivery of collateral with Bank counsel for Loan Assignments., • Monitor for all Paid Off and Assigned Loans and ship to the Bank’s offsite storage vendor., • Process document requests in connection with Bank subpoena requests., • 1-3 years of experience in handling loan documents for the following loan types: residential, consumer, multifamily, commercial real estate, and commercial loans., • Strong communication, organization, and time management skills., • Must be detail-oriented with the ability to organize, prioritize, and work independently., • Strong analytical skills with the ability to identify improvement opportunities, evaluate options, and develop solutions., • Strong computer skills with working knowledge of Microsoft Office and loan servicing platforms., • Strong sense of integrity and personal ethics. Our Benefits: • Medical, Dental and Vision (including HSA, FSA & Commuter Benefits), • Company-paid benefits to include life insurance and AD&D plus long-term disability, • Voluntary Benefits (including additional life insurance and AD&D insurance for yourself, your spouse and/or your dependent children, Voluntary Short-Term Disability, Pet Insurance and Legal Services), • Supplemental Health Benefits (including Accident insurance, Hospital indemnity insurance and Cancer Care), • Retirement-401(k) with Company Match, • Paid Personal Time Off (PTO) & Paid Company Holidays, • Annual Bonuses, • Annual Increases, • Employee Events and Contests Hourly Rate: $26.00 - $31.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionDescription: Location: New York, New Jersey, Connecticut, or Pennsylvania-based remote position About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Business Development Officer - SBA to join our team. The Business Development Officer (“BDO”) will sell SBA Products to the small business marketplace. This individual in this position will understand how to structure the most complex SBA deals and have deep knowledge of SBA 7a, 504, and USDA. This role will also originate structure price-eligible SBA loan opportunities for the Bank. Essential Job Duties and Responsibilities • Source deposits and lending relationships on behalf of the Bank in support of achieving the Bank’s annual growth goals., • Diligently maintain pipeline reports using the Bank’s IT systems and support the timely collection and accurate review of documents required from borrowers for the Bank to issue term sheets and submit loan requests for underwriting., • Cross-sell new products to the Bank’s existing customers., • Solicit customer feedback and assess the Bank’s competition to inform new product development., • Work proactively to strengthen the Bank’s relationship with customers by responding to inquiries and communicating with referral sources and/or customers to ensure the highest level of customer satisfaction possible., • Constantly and proactively assists the Director of Sales, SBA & USDA Banking Team with refining the loan origination and deposit production processes to assist the Bank with maximizing the efficiency of its operations and the satisfaction of its customers., • Ensure that work is within SBA SOP compliance., • Develop a complete banking relationship with banking borrowers, to include deposit accounts., • Represent the Bank at trade shows and events, as applicable., • Perform other duties as assigned. Education and Experience • Minimum of 5 years of SBA or related experience, • Comprehensive knowledge and understanding of SBA 7a, 504, and USDA Skills and Abilities • Ability to work under pressure to meet the demand of high-pressure sales goals for SBA Lending, • Ability to work independently, • Excellent verbal and written communication skills Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $130,000.00 Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionOverview: Fort Morgan Capital is a specialty finance subsidiary of SIMPLECITI Companies focused on originating and servicing structured credit facilities to personal injury and mass tort law firms. Backed by a $50 million joint venture with Arena Investors LP, Fort Morgan underwrites legal receivables backed by future case proceeds to meet growing demand for non-dilutive law firm financing. About SIMPLECITI Companies: SIMPLECITI Companies is a vertically integrated finance and operations platform focused on building scalable businesses across specialty lending, advisory, and asset management. Our operating companies specialize in capital markets, legal finance, operations, and private credit. We combine disciplined underwriting with tech-enabled infrastructure to deploy capital efficiently and drive long-term value. Our verticals include: • Fort Morgan Capital (Litigation Finance & Legal Credit), • SimpleCREDIT (Private Lending & Legal Finance), • SimpleADVISORY (Investment Advisory), • SimpleMANAGE (Back Office & Ops Support), • SimpleCORE (Operations & Capital Structuring) Job Description: Fort Morgan Capital is hiring a Director of Legal Credit and Diligence Operations to lead the evaluation, underwriting, and approval process for credit facilities issued to law firms. This is a high-responsibility role for a credit leader with experience in legal asset analysis, diligence management, and structuring complex legal receivable-backed loans. You’ll be responsible for owning the entire underwriting lifecycle, coordinating external advisors, and producing decision-ready investment materials for committee approval. The ideal candidate combines legal fluency with credit structuring experience and operational execution. Underwriting, Diligence & Credit Oversight • Own end-to-end credit execution: intake, modeling, diligence, credit memo, IC presentation, and closing, • Develop and maintain underwriting rubrics for evaluating legal receivables from PI and mass tort law firms, • Analyze case dockets, pipeline strength, settlement timelines, and projected legal fee recoveries, • Coordinate with third-party legal advisors, valuation firms, and underwriters on case quality and portfolio risk, • Draft and present Investment Memos (IMs) for approval by the Fort Morgan Investment Committee, • Ensure all legal structuring (e.g., lien protections, superpriority status, PPFFPA compliance) is complete pre-funding, • Oversee funding documentation and coordinate transition to post-close servicing and reporting, • 5+ years in legal finance, structured credit, investment banking, or plaintiff-side underwriting, • JD or equivalent background with litigation finance, legal receivables, or private credit transactions, • Proven experience evaluating case portfolios and drafting institutional-grade investment memos, • Deep understanding of litigation timelines, fee structures, and settlement patterns across PI and mass tort, • Proficient in legal documentation, UCC filings, PPFFPA, lien protections, and asset-backed credit, • Able to manage multiple stakeholders including internal teams, IC members, and external counsel Preferred: • Experience in law firm lending or pre-settlement funding, • Understanding of how case quality and practice structure impact credit risk, • Bonus: Experience integrating AI or automation tools into legal diligence or underwriting workflows

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Health insurance, • Paid time off, • Training & development ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience Assist in providing direction to janitorial service Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience Ensure all front desk, kids club and Armbar adhere to policies and procedures Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards Work with OM in planning and implementation of promotions and merchandising Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed: proper POS procedure, desk set up, File Organization, Member Check-in, Class Check-in, Telephone Inquiry, Guest Registration, Cash Handling, Member ID Cards Maintain an efficient 'back office' Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control Make daily banking deposits Monday - Friday Order and maintain all supplies Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports Customer Service: Greet all incoming members and guests Ensure Guest Fitness Profiles are completed and appropriate fees are collected Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include: Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy Ensure required forms are available, and completed and processed properly (e.g. Kid's Club, Group X Reservation sheets, etc. Promote and sell merchandise Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly Perform general cleaning duties to include hourly locker room checks Ensure all team members are in proper uniform ORGANIZATION RELATIONSHIPS: The Assistance Operations Manager will report directly to the Operations Manager and/or General Manager. AOM will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: 1. Knowledge, skills & abilities: • Must be energetic and possess a very friendly, outgoing personality and positive attitude, • Possess strong interpersonal and communication skills, including telephone etiquette, • Possess a strong customer service focus, • Understands and follows oral and written instructions., • Able to multi-task and perform tasks with accuracy and attention to detail, • Must be a team player and possess a can-do attitude, • Adhere to meal and rest break periods and must clock in and out for all shift times • State certification (see state specific requirements) Must complete Kid's Club Attendant training prior to working alone in Kid's Club • Experience with multiple phone lines preferred, • Basic computer skills 4. Physical Requirements: • Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl, • Occasionally lift and/or move up to 25 pounds, • Ability to stand and remain on your feet for a full shift This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job DescriptionDescription: Location: Mineola, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Digital Marketing Manager to join our team. The Digital Marketing Manager is responsible for assisting with designing, creating, and executing marketing initiatives to support the growth and expansion of the company's products and services. The individual in this role will create and convey brand messages, as well as improve brand awareness through the appropriate channels to reach the target audience. They will liaise with external vendors to execute marketing campaigns, develop presentations, provide reports based on collected information, including marketing trends, competition, new products, and pricing, and coordinate involvement in conferences, exhibitions, and marketing seminars, as needed. Essential Job Duties and Responsibilities • Assists the Director of Marketing with all initiatives regarding branding, communications, digital & public relations., • Manages all promotional items, vendors, and inventory for all branding items., • Conducts market research., • Reports and recommends strategies to support growth., • Organizes marketing campaigns and events, including webinars., • Facilitates cross-functional team efforts., • Assists in the execution of marketing campaigns., • Strategizes with the Director of Marketing on implementing initiatives., • Coordinates, contributes, and assists with vendor management for all services/initiatives., • Supports the department by organizing/contributing PowerPoint presentations., • Tracks campaign deliverables, objectives, and timelines., • Monitors the social media calendar and monitors/tracks comments., • Coordinates deliverables for trade shows/seminars/events and meetings, as needed., • Contributes to the creative process for website, social media, collateral, email campaigns, and all marketing initiatives., • Maintains the Company's social media schedule and postings., • Creates marketing assets for social media and other marketing initiatives., • Maintains copy and design for public, investor relations, and internal websites, and coordinates with the host vendors, as needed., • Maintains marketing messages on in-branch monitors., • Promotes our services, business units, products, and brand., • Collaborates with cross-functional teams on various bank product launches and project initiatives., • Assists in preparing marketing plans., • Engages in supporting all internal and external clients., • Assists in launching new products/initiatives., • Processes vendor invoices., • Assists with the execution of the corporate strategic plan., • Supports new branch openings., • All other marketing and communications duties as required. Education and Experience • Bachelor’s degree in marketing is preferred, but not required, • 5+ years of marketing experience in a financial company or banking preferred, • Experience with website content management system (CMS) WordPress/Kadence, Customer Relationship Management (CRM) system, social media channels and platforms, design software, browser listings, banking technology software, webinar platforms, and various other applications (e.g., Screen Cloud, Notified Media, Constant Contact, Hootsuite, Canva, Meta Business Suite, Google Analytics, Google Business Profile, Send Grid), • Excellent verbal and written communication skills, • Excellent interpersonal skills to establish relationships with all team members, vendors, and all other marketing relationships., • Excellent technical ability to assist with the implementation of all departmental initiatives (e.g., marketing, advertising, social media, sponsorships, etc.), • Must be detail-oriented, • Ability to perform in a fast-paced environment., • Ability to juggle multiple projects and short timelines, • Comfortable dealing with all levels of management Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $84,000 - $101,000; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job DescriptionDescription: Location: Mineola or Hauppauge, NY About Us: Hanover Bank– When you love your work and the people you work with, careers are made! Embracing diversity, valuing inclusion and showing respect are the foundation upon which we build our team. At Hanover Bank, inclusion means respecting personal beliefs and appreciating that we all have perspectives that matter. We are stronger together as we move toward a shared vision of personal and corporate growth. Whether you are just starting out or a seasoned professional, working for Hanover Bank can launch you on a path to success. With a passion for excellence, we strive to deliver exceptional service to our clients, foster a positive impact in the communities in which we work and live and help our team members achieve their professional goals. When you work with us you are empowered, engaged and encouraged to collaborate because every voice matters, every person counts! Job Summary Hanover Bank is looking for a full-time Senior Information Security Officer to join our team. The Senior Information Security Officer is the senior risk professional responsible for implementing, administering, and monitoring the Bank’s Information Security Program. The Information Security Officer is also responsible for the Bank’s Data Governance, Business Continuity, and Vendor Management Programs. Essential Job Duties and Responsibilities • Develop and maintain an Information Security Program that conforms to mandates and guidelines set forth in Gramm-Leach-Bliley Act, Federal Deposit Insurance Corporation Improvement Act (FDICIA), Sarbanes-Oxley, Federal Financial Institutions Examination Council (FFIEC), Fair and Accurate Credit Transactions Act (FACTA), and the Department of Financial Services Cybersecurity Requirements (23 NYCRR 500) including Data Classification, Information Security Asset Risk Assessments, Incident Response, Monitoring, and Testing., • Develop and maintain information security risk assessments designed to evaluate inherent risks, controls, and residual risks., • Ensure that the Bank is adequately identifying threats, assessing vulnerabilities, determining risks, implementing control strategies to reduce risk, and monitoring/reviewing effectiveness., • Direct the change management process to the information security program and standards, coordinate the integration of changes based on program monitoring, and incorporate Information Technology (IT) and physical security practices into the overall program., • Develop effective information security policies and administrative, technical, and physical safeguards and standards, monitor compliance, and ensure policies and standards are implemented and operating effectively., • Develop and administer an information security training and awareness program, inclusive of social engineering and phishing, applicable to Bank employees and customers., • Keep abreast of and monitor regulations, technology trends, and the threat landscape, and amend the Bank’s information security program accordingly., • Coordinate Incident Response planning and reporting for information security activities., • Develop and administer the Bank’s Vendor Management Policy and Program and manage the ongoing operations related to such., • Develop and administer the Bank’s Business Continuity Plan and Program., • Oversee the Bank’s annual penetration test as performed by an independent third party., • Perform periodic reviews of User Access Rights and Privileges., • Periodically report to Executive Management and the Board of Directors on the Bank’s information security program., • Ensure access to information systems is controlled, both internally and externally, commensurate with the level of potential risk. Recommend and report on appropriate corrections and assess the implementation of such corrections., • Evaluate and recommend changes to ensure adequate information security is provided for all information systems and peripherals., • Manage the Bank’s Data/Records Classification, Retention, and Handling Policy and Procedures., • Coordinate with departmental management to ensure the proper classification and destruction of Bank electronic records., • Serve as the Chairperson of the Bank’s Disaster Recovery Team., • Participate as a member of various Bank Committees as the Bank’s ranking information security risk leader., • Oversee and direct staff., • Perform all other duties as assigned. Education and Experience • Bachelor’s degree or equivalent experience, • 10+ years’ experience in banking risk management or similar work experience in risk management, • 5+ years’ experience in developing/administering a comprehensive information security program, including risk governance framework, • Must have security certification CISM, CISSP, or equivalent, • Strong knowledge of developing Information Security governance frameworks, • Strong knowledge of Vendor Management, including Vendor Risk Assessments, • Strong knowledge of Business Continuity Planning, including Disaster Recovery Testing, • Strong Knowledge of the following areas: Network Security, Privileged Access Management, Cloud Security, Endpoint Security, Application Security, and SIEM, SOC Systems Skills and Abilities • Excellent analytical skills, • Strong interpersonal skills, • Strong oral and written communication skills, • Ability to effectively analyze and articulate risks, including recommendations Our Benefits: Health & Wellness Benefits · Medical, Dental, and Vision insurance (with HSA, FSA, and Commuter Benefits options) · Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) · Company-paid Long-Term Disability Insurance Voluntary Benefits · Additional Life and AD&D Insurance for employee, spouse, and dependents · Voluntary Short-Term Disability Insurance · Pet Insurance · Legal Services Plan · Accident Insurance · Hospital Indemnity Insurance · Cancer Care Insurance Retirement · 401(k) Plan with Company Match Time Off & Recognition · Paid Personal Time Off (PTO) · Paid Company Holidays · Annual Performance Bonuses · Annual Salary Increases Employee Engagement · Company-sponsored Events · Employee Contests and Recognition Programs Salary: $144,000.00 - $180,000.00; placement within this range will vary based on experience and skill level. Hanover Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Requirements:

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Branch Manager play a critical role in driving overall performance, growth, and success of their branch while consistently upholding MCU’s core values. You will be accountable for efficiently managing all branch operations, staffing, and business development activities, ensuring that both member and organizational goals are achieved. As a Branch Manager, you will lead by example- driving performance and sales growth, coaching and developing a high-performing team, and ensuring superior member experience. You will foster a culture of accountability, collaboration and continuous learning, ensuring your team is equipped to deliver tailored solutions through consultative interactions that improve our members’ financial well-being. This role is also responsible for ensuring operational excellence, risk management and compliance in everything we do. Additionally, you will actively support community engagement, always representing MCU with professionalism and integrity. Your ability to inspire your team, deliver measurable results, and support the financial success of our members and communities is instrumental to the Credit Union’s continued growth and impact. Responsibilities: Specific duties include, but are not limited to, the following: Leadership & Coaching • Assist in the creation, implementation, and achievement of the branch business plans to meet organizational goals while maintaining an operationally sound branch., • Clearly communicate business priorities and ensure effective execution across the team., • Model and reinforce MCU’s values and organizational priorities to align branch activities with corporate strategy, • Drive branch performance and sales growth, inspiring teams through leadership and collaboration., • Promote a culture of high performance and continuous improvement, ensuring staff understand how daily actions connect to broader org goals, • Takes personal ownership to deliver results. Empowers and trusts others in decision-making., • Responsible for staffing the branch, including recruiting/identifying talent, interviewing and selecting branch team, • Build a diverse talent pipeline and champion continuous learning and development., • Responsible for successful onboarding and training of new employees, • Assist in the management and oversight of staffing and administrative functions of your branch including succession plans, career plans, performance evaluations, coaching and counseling documentation, promotions, and all human resources decisions for the branch. Ensure timely execution of all required documentation., • Develop and promote teamwork and a positive branch culture, ensuring each employee has a means to discuss both positive and negative issues affecting their work, • Oversee the branch’s profit and loss (P&L): understand financials and use insights for decision-making., • Collaborate effectively with Retail and with other departments, • Assist team with member escalations, owning issue resolution end-to-end Sales & Service • Stay abreast of new products, services, and promotions and educates/supports the branch team, • Cultivate and maintain a strong customer-centric culture, ensuring world-class service., • Ensure Core Value expectations are met, and that the member experience is courteous, attentive, and efficient, • Manages and coaches to the delivery of a differentiated member experience. Coaches’ team to confidently engage with members in technology enabled interactions, providing solutions and advice-oriented consultation that improves member financial well-being, • Serve as both player and coach—mentoring, managing, and motivating branch colleagues while holding them accountable for meeting and/or exceeding organizational goals, • Drive and monitor performance activities such as branch sales and service strategy meetings, proactive member outreach, outbound calling efforts, • Drive growth in new members, deposits, and loans leveraging tools like the Branch Scorecard to analyze performance and strategy., • Conduct regular one-on-one coaching and performance conversations to reinforce behaviors that drive member engagement, sales, and service excellence, • Resolve member escalations with empathy and professionalism Operational Excellence • Maintain a strong control environment, managing operational risk in line with policies and regulatory requirements, • Ensure the branch receives an audit grade of “Satisfactory” or better with no repeat findings across reviews, • Respond timely to audits with effective action plans to ensure ongoing safety and soundness., • Manage operational, human capital, reputational and business risk. Exercises, leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures., • Maintain dual control over negotiable instruments and devices., • Responsible for branch scheduling to ensure proper resources are allocated to functions necessary to ensure an effective and efficient flow of member traffic., • Comply with BSA/AML/OFAC and SAR requirements and ensure branch staff do the same., • Ensure proper disclosures, marketing materials, etc. are readily available for staff to utilize., • Control branch expenses within budgetary constraints., • Review and analyze branch reports and activities, including income generation, production goals and results, expense items, audits, etc. in order to successfully meet / exceed branch requirements, goals and objectives. Utilize tools and reports to analyze, identify and strategically address member trends within the branch Other Duties • Travel and work at other branch locations as required., • Perform other related duties as requested and special projects as assigned Requirements: • Bachelor’s degree required, • Degree in business management/administration or equivalent work experience preferred, • Minimum 5 years of branch or managerial experience required, • Highly ethical and committed to MCU’s core values, • Strong leadership and interpersonal skills, • Proven ability to coach, develop and retain a highly engaged team, • Willingness to enthusiastically manage constantly changing priorities, • Proven results in sales, service and operations including meeting or exceeding set objectives, • Excellent written and verbal communication skills., • Excellent organizational ability in a high-pressure environment., • Availability of working overtime and Saturdays is required, • Demonstrated ability to coach, motivate, and hold staff accountable, • Demonstrated success in planning, organizing, and leading people and activities., • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Effective problem-solving skills and demonstrated ability to maintain composure when interacting with members and MCU team., • Technologically proficient, including Microsoft suite and digital banking tools Leadership Competencies: • Growth Mindset, • Proven ability to manage change and reinforce organizational priorities, • Capacity to take calculated risks and innovate, • Experience in setting vision and strategy, • Lead by example and encourage team in developing adaptability, • Effective Communication, • Prioritizes developing others, • Thinking that values diversity and difference, • Proven ability to build and maintain relationships at all levels of the organization, • Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our Outreach team members are the lifeblood of our business; they know our product, partners, and patients better than anyone. In this role, you'll be joining a team of passionate professionals who are dedicated wholeheartedly to our mission. You'll build relationships with clinical partners in your local community and provide much-needed resources to thousands of people struggling with their mental health. You'll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities. In your role, you'll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers, with room for everyone to excel and grow in their careers. You'll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally. At Charlie Health, we believe in leading with our "why" and connecting with our purpose every day. Join us to find not only a career but a calling. Responsibilities • Develop and operationalize GTM strategy for efficient new market penetration, • Create, build, and manage relationships with referral sources across priority markets, • Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships, • Design strategies to better support and engage referral partners across different channels, • Deepen Charlie Health's penetration across existing partnerships, • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call, • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies, • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goalsRequirements, • Must be based in Nassau County or Suffolk County, NY, • Must be fluent in English, • You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus, • Experience working with or selling to healthcare organizations a plus, • Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners, • Ability to energize, advise & persuade senior corporate personnel, • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style, • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment Additional Information The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description The Salz Group, a QSR Franchisee, is seeking out Financial Controller to continue driving success in our Finance Dept. As a growing company, this in-person role will report directly to the CFO and will oversee end-to-end financial management for a portfolio of 50+ Quick Service Restaurants and affiliated personal entities. The role ensures accurate financial reporting, strong internal controls, automation of processes, and delivery of actionable insights to the CFO and leadership team. Key Responsibilities: Financial Accounting & Reporting • Ensure monthly and quarterly book closure with accurate revenue accruals and cost provisions., • Conduct GL ledger analysis and prepare the monthly financial commentary pack., • Maintain accurate P&L and balance sheet reporting across all entities and review the same with CFO on monthly basis., • Prepare and review daily cash flow forecasts, coordinate with AP and Development teams for funding and projections., • Monitor banking covenants and assist CFO with lender reviews., • Review Actual vs Budget with CFO and provide variance explanations., • Support quarterly bonus calculations and performance reviews., • Review Sales Tax filings for accuracy and compliance., • Conduct weekly reviews of corporate credit card expenses and prepare weekly spend reports for CFO., • Drive automation of repetitive accounting tasks to improve efficiency. The right candidate will possess a minimum of 8 years of progressive finance/accounting experience, with a Bachelor’s degree in Accounting or Finance, required. An advanced Proficiency in Excel and ERP as well as excellent communication, analytical, and problem-solving skills is essential. Having knowledge of SAGE, BILL.COM, and Restaurant-365 would be an added advantage, as well as experience in automation tools. Those candidates with previous experience within retail and/or multi-unit restaurant environments will be heavily considered. Benefits: Salz Group provides a comprehensive benefits package to include: Medical/Dental/Vision insurance, Paid Time Off, 8 paid Holidays annually, 401K, product discounts, Commuter Benefits, and the chance to help grow your career, in our quest to build a better franchise model. About Salz Group At Salz Group, we believe in setting the gold standard in the Quick Service Restaurant (QSR) industry. With a legacy rooted in passion, innovation, and unwavering commitment, we have emerged as leaders in the franchising business model. Our journey began in 2003 with the opening of our first Dunkin' Donuts location. From day one, we immersed ourselves in every aspect of the business, mastering guest service, retailing, operations, and more. This hands-on approach paved the way for exponential growth and success. In 2016, we made history by opening three Dunkin' Donuts stores, including one at the iconic Fulton Center within the World Trade Center property. Achieving the highest first-week sales in Dunkin' Brands history for a standalone store was a testament to our dedication and strategic prowess. Since then, Salz Group has expanded its portfolio to include the Wendy’s, Taco Bell, and WingStop brands. With 37 locations and growing, we leave no stone unturned in our quest to build a better franchise model. We use eVerify to confirm U.S. Employment eligibility.

About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies ___, ___, ___, ___, and ___. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description If you are looking for a collaborative, dynamic, physician-led practice environment where you can learn, grow, and excel in providing integrated, multidisciplinary, patient centered care, then the Summit Health family is the place to be! We are seeking Board Certified/Board Eligible Family Medicine Physicians to join our expanding department within Forest Hills, New York. We offer: * Generous CME funding for professional development * Opportunities for professional growth * Competitive compensation * Comprehensive benefits package * Shareholder opportunity * Coordinated resources and shared expertise * Complete administrative and care management support Compensation Range: $200,000 - $300,000 The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience, individual performance, quality measures and location of position. SUMMIT HEALTH We are a smoke and drug-free environment. EOE M/F/D/V About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ___ or file a complaint at ___.

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies ___, ___, ___, ___, and ___. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. If you are looking for a collaborative, dynamic, physician-led practice environment where you can learn, grow, and excel in providing integrated, multidisciplinary, patient centered care, then the Summit Health family is the place to be! We are actively recruiting a Board Certified/Board Eligible Otolaryngologist to join our team. We offer: * Competitive compensation * Shareholder opportunity * Comprehensive benefits package * Generous CME funding * Opportunities for professional growth * Complete administrative and care management support If you are an interested candidate, please reach out to our recruiters at ___ Compensation Range: $320,000 - $500,000 The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience, individual performance, quality measures and location of position. SUMMIT HEALTH We are a smoke and drug-free environment. EOE M/F/D/V #LI-SC2 Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ___ or file a complaint at ___.

NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears

Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses. Identify the personal financial goals and needs of business clients; build collaborative relationshi

Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses. Identify the personal financial goals and needs of business clients; build collaborative relationshi

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Part-Time Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job Description About MCU At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance. Responsibilities: Specific duties include, but are not limited to, the following: • Ensure excellent member service; every member, every transaction, every time., • Conduct member interviews to uncover the needs of members to better help improve their overall financial situation., • Process the opening and overall onboarding of new members., • Perform account maintenance, changes, servicing, etc. on existing accounts., • Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures., • Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking., • Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience., • Cross-sell additional products and services to best-fit member need(s)., • Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently., • Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings., • Demonstrate professionalism and empathy during member interactions., • Assist branch team members in driving referrals for new accounts and loans., • May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals., • May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing., • Maintain comprehensive knowledge of MCU products and services., • Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment., • Back up teller line as needed., • Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner., • Participate in the opening and closing of the branch, • Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assist with community engagement outreach programs, • Maintain the highest level of confidentiality and discretion of member’s and their financial information, • Perform other duties as required, • Travel as required, • Perform other duties as requested and special projects as assigned., • Member service skills, • Research and problem-solving skills, • Ability to multi-task; good time management skills Requirements: • Retail banking experience is a plus, • High school diploma or the equivalent required., • Previous branch experience preferred, including sales and service, • Availability to work overtime and Saturdays as required, • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Interpersonal, oral and written communication skills, • Highly ethical., • Proficiency in Microsoft Office Suite, • Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer contribution Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.