Greenwich
Job Description DEPARTMENT: Food and Beverage JOB TITLE: Server REPORTS TO: Food and Beverage Director SCHEDULE: Full-Time or Seasonal (weekends and holidays required during peak season: May–September) COMPENSATION: Hourly (Non-Exempt) BENEFITS: Full Benefits Package including Medical, Dental, Vision, Paid Vacation & Sick Time, 401(k) with Match, Golf Privileges, Complimentary Shift Meals, and Annual Bonus Eligibility Burning Tree Country Club is seeking professional, hospitality-driven, and service-focused Servers to join our Food & Beverage team. This role is responsible for delivering exceptional dining experiences to Members and guests through attentive service, strong communication, and a commitment to excellence. Servers play a critical role in executing both à la carte dining and Club events, ensuring every interaction reflects the standards, traditions, and service philosophy of Burning Tree Country Club. Who We Are Burning Tree Country Club is a private, family-oriented club founded in 1962 and committed to creating exceptional experiences for Members, families, and guests. Our community includes: • An 18-hole championship golf course that has hosted U.S. Open Qualifiers and Met PGA events, • An 8-lane, 25-meter pool with diving well, • Har-Tru tennis courts and platform tennis complex, • Multiple dining venues including The Grille Room, Founders Bar, Patio, and Salons, • A robust calendar of Member events and junior programming in golf, tennis, and aquatics We take pride in delivering refined à la carte dining and first-class events through strong teamwork, attention to detail, and a commitment to hospitality excellence. At Burning Tree Country Club, we are proud to be a team of dynamic professionals who champion authenticity, consistency, excellence, and innovation. Who You Are You are a hospitality professional who takes pride in delivering exceptional service and creating memorable dining experiences. You: • Demonstrate genuine hospitality and strong communication skills, • Are passionate about managing the guest experience from start to finish, • Thrive in a team-oriented, service-driven environment, • Maintain professionalism and composure in a fast-paced setting, • Have 3+ years of food service experience in a private club, fine dining, or upscale hospitality environment (preferred), • Are eager to grow and develop within the hospitality industry As a Server, you play a direct role in shaping the Member experience and upholding the Club’s service standards. The Essentials (Core Responsibilities) • Provide attentive, personalized service to Members and guests throughout their dining experience, • Take accurate food and beverage orders and deliver them in a timely and professional manner, • Demonstrate strong knowledge of menus, including food, wine, and beverage offerings, • Anticipate Member needs and provide proactive, thoughtful service, • Maintain proper tableside etiquette and service standards, • Follow all food safety procedures and maintain awareness of food allergens, • Operate POS systems accurately and efficiently, • Complete all side work duties including restocking, polishing, folding napkins, and resetting tables, • Assist with greeting and seating Members when needed, • Maintain a clean, organized, and professional service area, • Deliver consistent, high-level hospitality with every Member interaction, • Maintain a professional demeanor regardless of service volume or pace, • Demonstrate strong attention to detail and sense of urgency, • Communicate effectively with team members and management, • Uphold all Club policies, procedures, and service standards, • Adapt quickly to changing service needs and priorities, • Prior experience in food service required; private club or fine dining experience preferred Skills & Competencies • Basic knowledge of food, wine, beer, and spirits, • Understanding of dining room etiquette and service standards, • Strong math skills for order accuracy and transactions, • Ability to follow written and verbal instructions, • Strong organizational and multitasking abilities Communication Skills • Excellent verbal and written communication skills, • Ability to communicate professionally and courteously with Members and staff, • Ability to stand and walk for extended periods of time, • Frequent use of hands for carrying trays, handling service items, and operating POS systems, • Occasional bending, stooping, and reaching, • Ability to lift and carry up to 25 pounds, • Ability to perform in a fast-paced dining environment