Shop Ambassador
1 month ago
Newark
Job Description Position Overview The Production team is seeking a motivated and knowledgeable Shop Ambassador to support operations in the Assembly Department. This role is ideal for someone with a strong understanding of processes and tools, and a passion for helping others succeed on the floor. As a Shop Ambassador, you’ll serve as a point of contact between shop employees and the PMO team, assisting with system usage, troubleshooting, feedback collection, and more. You'll help ensure seamless communication, efficient operations, and a positive team environment. Key Responsibilities • Assist shop employees with questions and provide guidance on software and tools, • Demonstrate system features and workflows clearly and effectively, • Troubleshoot and resolve software-related issues, escalating to the PMO team when necessary, • Submit feedback, suggestions, or new project ideas through formal ticketing, • Collaborate with other Shop Ambassadors and department staff to keep shop operations running smoothly