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  • Cannabis Dispensary Sales Lead
    Cannabis Dispensary Sales Lead
    10 days ago
    $20–$21 hourly
    Full-time
    Howard Beach, Queens

    The Sales Lead serves as the primary point of contact during each shift, overseeing daily dispensary operations, supervising Sales Associates, and ensuring the sales floor, front-of-house, and customer experience run smoothly and compliantly. They bridge the gap between frontline Associates and Management, fostering a productive, compliant, and positive work environment. Department: Sales Reports To: Assistant Manager, Manager Key Responsibilities Team Leadership • Supervise and guide sales associates, ensuring they perform their duties effectively and maintain high standards of customer service, • Provide on-the-job training and support to new and existing employees, • Address and resolve any employee conflicts or issues that arise during shifts, • Coach team members on product knowledge (including education on terpenes, cannabinoid profiles, product categories, and consumption methods), responsible sales practices, and industry-specific compliance requirements (e.g., age verification, transaction limits, restricted product handling)., • Foster a culture of education, safety, compliance, and regulatory adherence consistent with OCM and state cannabis laws. Operational Oversight • Monitor daily store operations, ensuring Sales Associates responsibilities are completed accurately and timely, • Oversee opening and closing procedures to ensure the dispensary is ready for business, secure after hours, and compliant with cannabis security regulations., • Manage store cleanliness and organization, ensuring a professional and inviting environment, • Ensure all cannabis products are stored, displayed, and handled in accordance with local/state regulations (ex. secure storage, age verification signage, etc.), • Verify daily reconciliation of sales and cash handling aligns with METRC or applicable seed-to-sale tracking systems Customer Relations • Handle customer inquiries and resolve issues to maintain high levels of customer satisfaction, • Ensure customer feedback (product issues, service issues, trends) is collected and communicated to management for continuous improvement., • Maintain an active, knowledgeable presence on the sales floor to assist customers with product selection, dosing guidance, terpene/flavor preferences, and consumption methods., • Provide accurate education to customers on cannabis products including strains, effects, dosing, consumption methods, and legal limitations, • Ensure all ID checks are conducted per legal requirements and enforce age restrictions strictly Sales Goals • Assist in setting and achieving sales targets by motivating the team and implementing effective sales strategies, • Analyze sales data and provide insights to management for strategic decision-making, • Encourage compliant upselling and cross-selling techniques (e.g., accessories, complementary product formats) while maintaining customer-centered recommendations and regulatory alignment., • Identify and promote high-margin or trending products while ensuring that suggestions align with customer needs and regulatory guidelines Inventory Control • Assist with inventory management tasks, including stock counts, ordering, and receiving shipments, • Ensure all cannabis products are labeled, packaged, and displayed according to OCM rules and company standards (e.g., THC warnings, batch labels, tamper-evident packaging)., • Report any inventory discrepancies or issues to the Assistant Manager promptly, • Ensure all cannabis inventory is tracked in real time using METRC, • Support compliance during audits by ensuring accurate and up-to-date inventory logs Compliance and Reporting • Ensure all operations comply with cannabis regulations, OCM guidelines, and company SOPs., • Maintain accurate records of sales, inventory, and employee performance, • Prepare and submit shift reports to the Assistant Manager, highlighting key metrics such as sales totals, category performance, incidents, and compliance notes., • Stay current with state/local cannabis regulations and update the team as policies change, • Immediately report any suspected diversion, theft, or compliance violations, • Maintain confidentiality of patient or customer information per HIPAA or applicable privacy laws, if applicable Requirements • Minimum 21 years old, • High school diploma or equivalent, • 1–2 years of retail or customer service experience (cannabis experience is a plus but not required), • Flexible availability, including evenings, weekends, and holidays, • Ability to stand for extended periods and lift up to 50 pounds, • Comfortable using technology, including POS systems, digital menus, and other tools, • Willingness to undergo background checks and comply with all cannabis regulations, • Manual dexterity for handling cannabis products and equipment, • Comfortable working in an environment where cannabis aromas and scents are consistently present What We’re Looking For • Ownership Mentality: You take pride in your work, follow through on tasks, and proactively identify areas for improvement, • Mission-Driven: You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone, • Customer Focused: You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed, • Collaborative: You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals, • Adaptable: You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset Why Work Here? • Supportive Leadership: We believe in coaching and empowering our team to grow and succeed, • Professional Development: We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise, • Inclusive Culture: Join a team that values respect, accountability, and a shared sense of purpose, • Real Impact: Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers, • Employee Discounts. Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers. We don't just sell cannabis; we help shape an informed and welcoming cannabis culture. If you’re ready to be a part of that mission, we’d like to hear from you.

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  • Barista
    Barista
    1 month ago
    $17 hourly
    Part-time
    Kew Gardens, Queens

    Job Overview Join our vibrant French bakery team as a Barista and become the heart of our customer experience! In this energetic role, you'll craft delicious coffee beverages, serve food with enthusiasm, and create a welcoming environment for every guest. Your passion for coffee, pastry and exceptional customer service will help us build lasting relationships and ensure each visitor leaves with a smile. This paid position offers an exciting opportunity to develop your skills in a dynamic friendly, motivated team. Responsibilities • Prepare and serve a variety of coffee drinks, teas and specialty beverages., • Serve different kinds of pastries and sandwich., • Operate POS systems for order processing, payments, and cash handling., • Maintain cleanliness and food safety standards in all areas of the café, adhering to food handling regulations., • Provide outstanding customer service by greeting guests warmly, taking accurate orders, and addressing inquiries promptly., • Manage time effectively during busy periods to ensure quick service without sacrificing quality., • Assist with inventory management by restocking supplies and monitoring product freshness., • Support team members in maintaining a clean, organized workspace that promotes safety and efficiency., • Previous barista experience or background in coffee service is highly preferred., • Strong customer service skills with a positive attitude and excellent communication abilities., • Familiarity with POS systems is a plus., • Knowledge of food safety practices and proper food handling procedures., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Basic math skills for cash handling, cashiering, and retail math calculations., • Demonstrated time management skills to prioritize tasks during busy hours., • Experience in food preparation or food service roles within cafés or the food industry is advantageous., • Join us to be part of an energetic team dedicated to delivering memorable French experience.

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  • Barista
    Barista
    1 month ago
    $16.5–$18 hourly
    Part-time
    Jericho

    Cafe Inn is seeking a friendly and energetic Barista to join our team. The ideal candidate will be passionate about coffee and dedicated to providing an exceptional customer experience in a fast-paced and welcoming environment. This role involves preparing a variety of hot and cold beverages, operating coffee equipment, and ensuring every customer feels valued. Responsibilities: • Greet customers warmly, take orders, and provide friendly service., • Prepare and serve a wide range of beverages, including coffee, espresso drinks, teas, and specialty items, following company standards., • Operate and maintain all coffee-related equipment, such as espresso machines, grinders, and brewers, ensuring they are clean and in good working order., • Handle cash and credit card transactions accurately using the POS system., • Maintain a clean and organized work area, including countertops, tables, and the seating area, adhering to health and safety standards., • Restock supplies, such as coffee beans, milk, syrups, and paper goods, as needed., • Answer customer questions about menu items, ingredients, and preparation methods., • Collaborate with team members to ensure a smooth and efficient workflow., • High school diploma or equivalent preferred., • Previous experience in a customer service, food service, or barista role is a plus., • Strong customer service and communication skills., • Ability to multitask and work efficiently in a fast-paced environment., • Friendly, approachable, and enthusiastic personality., • Ability to follow instructions and work as part of a team., • Must be able to stand for extended periods and lift up to 20 pounds.

    No experience
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  • Supervisor
    Supervisor
    2 months ago
    $20–$22 hourly
    Full-time
    Bayside, Queens

    Location: Bayside NY Company: NY Elite Enterprises 2 inc Type: Full time About Us: NY Elite Enterprises 2 inc is a fully licensed cannabis dispensary dedicated to providing high-quality products and an exceptional customer experience. We’re seeking a reliable and motivated Supervisor with proven dispensary leadership experience to help oversee daily operations and support our growing team. Responsibilities: Assist in managing daily dispensary operations Supervise, train, and motivate team members to maintain top-tier customer service Ensure full compliance with all state and local cannabis regulations Manage cash handling, Support employee performance, and workflow management. Promote a professional, positive, and compliant work environment Requirements: Must have prior supervisor/management experience in a legal cannabis dispensary/retail sales exp Minimum 1+ year experience as a Sales Supervisor or similar leadership role Strong communication, leadership, and organizational skills Must be 21+ with valid ID Flexible and available to work weekends and evenings Bilingual (English/Spanish) is a plus Strong knowledge of cannabis products, compliance, and Dutchie POS systems Schedule & Pay: Full-time position with weekend availability required Competitive pay based on experience We offer vacation pay and other incentive EEO: We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age , disability. Employment Type: Full-time Pay: $20–$22 per hour

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