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Job Summary This job posting is exclusively for a current cat parent with work experience in an independent specialty pet store or a specialty grocery store. We are seeking a motivated and enthusiastic retail sales associate to join our team. We need a team player who is dedicated to our beautiful felines and who has a passion for helping cat parents and our business. The ideal candidate must be a current cat parent and be knowledgable about cat nutrition and cat behavior as the job is for a retail pet store for cats. The ideal candidate will have a passion for customer service and a strong ability to communicate effectively with customers. This role involves assisting customers with their shopping needs, consulting with them on issues with their cat, managing inventory, and promoting products to enhance the overall shopping experience. Duties: - provide exceptional customer service by greeting customers, answering questions about cat nutrition and behaviors, and assisting with product selection. - operate the point of sale (pos) system efficiently to process transactions accurately. - stock shelves and maintain product displays to ensure a well-organized shopping environment. - conduct product demonstrations to showcase new items and encourage sales. - upsell products by identifying customer needs and recommending complementary items. - supervise and train new staff members as needed, fostering a collaborative team atmosphere. - monitor inventory levels and assist in ordering supplies to maintain stock availability. Requirements: - previous retail selling experience in independent pet stores and/or specialty grocery stores (such as Trader Joe's and Whole Foods) is mandatory. No other experience will be considered. - strong customer service skills with the ability to communicate effectively with diverse clientele. - familiarity with pos systems and basic cash handling procedures. - ability to work flexible hours to help support the existing team. - strong organizational skills with attention to detail for stocking and inventory management. - a proactive attitude towards upselling products and enhancing the customer experience. - Join our team as a retail sales associate where you can make a difference in our cat customers' shopping experiences while developing your skills in a dynamic retail environment! Job type: part-time expected hours: 15 - 25 hrs. per week Benefits: - employee discount - paid time off - day shift - store open 6 days a week - closed on Mondays