20 Best post closing Jobs in New York, NY (March 2025)

**Job Title: Customer Service Representative** Location: Mid-town Manhattan Company: Maxhypes Tours **About Us:** Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service. **Key Responsibilities:** It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets. Client Interaction: You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products. Sales Support: Assist customers in selecting, and booking products tailored to their needs, and preferences. Problem Resolution: Address customer inquiries, and resolve issues related to bookings and/or cancellations. Product Knowledge: Maintain up-to-date knowledge of products, and company policies. Customer Follow-Up: After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences. Documentation and Record Keeping: You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices. Promotional Activities: Inform customers about special offers, discounts, and promotions. Feedback Collection: Actively solicit customer feedback regarding their experiences, and service delivery. Collaborate with Teams: Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience. Training and Development: Participate in training sessions to enhance your product knowledge and customer service skills. Qualifications: - 🤝 Strong communication and interpersonal skills - 🗣️ Fluent in English (other languages will reflect a plus) - Passion for travel and tourism - 👍🏻 Ability to handle inquiries and resolve issues effectively - 👩‍💼 Detail-oriented with excellent organizational skills - 👨‍🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus) - 🧑‍🎓 Education: High School / College Graduate and/or equivalent Why Join Us?: At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development. How to Apply: If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience. Note:

Sales Support Assistant

Veronique is looking for a Sales Support Assistant to help manage primarily support the Sales Team and manage back-office functions. The role is focused on managing post-sales closing activities. There is opportunity for account management too, based on performance. Responsibilities Customer and Visitor Support: - Answering calls and assisting customers, including connecting them to the team members - Handling basic customer inquiries (e.g., shipment schedules, product arrivals) - Receiving and distributing mail/packages, - Attending to visitors (e.g., providing refreshments, connecting with team members) Out-of-office Tasks: - Handling pickup and drop-off, based on team members’ requests Shipping Tasks: - Domestic Shipping: Packaging, labeling, and coordinating with logistics companies, sharing commercial invoices and tracking numbers with customers, and confirming successful delivery - Global Shipping: Preparing labels, adjusting invoices, and checking for errors on items for global shipments Sample Organization and Management: - Preparing showrooms and samples for meetings and organizing them afterward - Labeling pouches and tagging samples - Updating new sample lists and recording returns, rejections, and repaired items Order Requests and Confirmation Emails: - Follow team members' instructions to prepare order requests and communicate with respective stakeholders - Supporting the full sales process, with opportunity to potentially manage customers based on performance Qualifications Required Qualifications: - Experience in sales or sales support, logistics, and customer service - Strong communication and collaboration skills - Being a team player and helping where needed - High attention to detail and ability to handle tasks simultaneously - Ability to learn quickly and efficiently while managing various tasks - Ability to adapt to high-pace, changing work environments and business needs - Ability to manage and clean data, as needed - Basic computer skills (MS Office, etc.) Preferred Qualifications: - Experience in logistics or shipping is preferred - Experience working in a multinational environment - English communication skills are a strong plus

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The Staten Island Developmental Disabilities Council

Mid Island, Staten Island

Summary: Position works 20 hours per week. Salary range is between $20-$23 per hour. This position is a hybrid arrangement. Works closely with Family Support Services Advisory Council (FSSAC) and the Community Outreach Committee. Provides outreach for the Staten Island Developmental Disabilities Council (SIDDC) to provide committee support and information to the community via a myriad of media outlets (including print), presentations, face to face individual meetings, email and telephone contacts. Reports to: FSSAC Co-chairs and Community Outreach Committee Co-chairs. Job related skills: • Requires knowledge of the work of the Staten Island Developmental Disabilities Council, the Office for People with Developmental Disabilities (OPWDD) agency and the continuum of services and eligibility criteria. Informed of community resources that are beneficial to people with Intellectual/Developmental Disabilities (I/DD). Exercises discretion and confidentiality on all work. • Advanced organizational, communication, and public speaking skills preferred. • Proficient word processing, email, spreadsheet and graphic skills preferred. • Basic knowledge of website development and maintenance preferred. • Basic knowledge of social media sites and posting information. • Experience using email marketing campaigns such as Robly and graphic programs such as Canva. Minimum Education Requirements: High School Diploma Responsibilities: Family Support Services Advisory Council: • Maintain a FSSAC contact list • Send out FSSAC meeting announcements provided by the co-chairs • Create flyers for FSSAC meetings • Work with the Administrative Assistant to prep quarterly reports as dictated by the terms of the Family Support contract for DDRO—liaison with Lifestyles for the Disabled. • Order and set-up refreshments for FSSAC in-person meetings • Maintain Zoom account • Order materials as needed Outreach: • Collaborate with the Outreach Committee and FSSAC to develop, maintain and update as needed SIDDC/ OPWDD information packets. • Develop in conjunction with the SIDDC Outreach Committee and FSSAC, a community outreach presentation. The presentation should be updated as needed and reviewed each year. • Collaborate with the FSSAC and Outreach Committee to develop an outreach plan monthly. • Submit a monthly log that includes a summary of all tasks completed on a daily basis along with a monthly outline for the next month. This should be submitted the first Monday of each month (12 months). • Responsible for SIDDC membership recruitment including follow up by mail and telephone and matching member interests with committee needs. • Works with the Outreach Committee (ongoing) to identify SIDDC information to be noted on the website, included in information packets, and any other print materials related to the SIDDC. • Maintain and update the SIDDC website. • Maintain and update social media accounts (Facebook, X, Instagram, YouTube) • Assists the FSSAC in various duties. • Perform all other duties as assigned by the SIDDC Community Outreach co-chairs and FSSAC co-chairs. • Maintain the Information Outreach Coordinator (IOC) handbook. This position does not require working with individuals receiving services in an unsupervised manner.

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