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About us Welcome to Omega, where customer service and collaboration meet. Located at the bustling center of downtown White Plains, our office is a hub of activity, where fast paced work flows as freely as the coffee. Our setup includes dual monitors at every desk, facilitating a highly efficient and entirely digital workflow—no old-school file cabinets here! Our team is compact yet powerful, with a small team of professionals who are as passionate about their work as they are about creating a positive impact. We are young, vibrant, and driven by a mission to excel in everything we do. We are looking for a new team member who is eager to dive into challenges and thrive in a collaborative, forward-thinking environment. If you're eager to work in a face paced environment alongside a dynamic team, Omega might just be the place for you. Role Overview: As an office assistant at Omega, you will be the first point of contact for our customers and specialists. This role requires a proactive, problem-solving approach and the ability to work collaboratively with peers to achieve daily success. Key Responsibilities: Answer and manage incoming calls with a professional demeanor. Handle customer inquiries and provide detailed information about our services. Coordinate and book appointments, ensuring a seamless experience for both customers and service providers. Liaise with specialists to address customer needs and facilitate effective solutions. Utilize critical thinking skills to troubleshoot and resolve issues promptly. Collaborate with team members to meet daily operational goals and uphold company standards. Ideal Candidate: You are enthusiastic, with a strong work ethic and a commitment to exceptional customer service. You possess excellent communication and interpersonal skills. You are adaptable and thrive in a fast-paced, dynamic environment. Previous experience in a customer service role is advantageous but not mandatory. What We Offer: A vibrant, energetic work environment where every team member’s contribution is valued. A platform to excel in customer service and problem-solving. Access to continuous training and personal development in a supportive team environment. Nespresso ☕ Join Us: If you're ready to join a team-focused environment and work closely with dedicated professionals, Omega welcomes your application. Position Job Type: Full-time Pay: $20.00 per hour Hours: 40 per week Benefits Paid time off Schedule Always: 5 day per week, 8 hours per day. Rotating schedule. Morning, evening & weekend shifts.
I. Position Summary Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest. II. Major Responsibilities and/or Essential Functions* Driving Sales Drive sales to achieve and exceed personal and store goals. Ensure all funds and merchandise are handled according to Company policy and procedure. Assist with scheduling a minimum of 1 grass-root event per quarter. • Effectively manage merchandise. Assist with driving Marketing initiatives Customer Experience Provide an exceptional customer service experience to all customers. Serve as product knowledge expert to educate customers. Successfully model the Company values. Serve as a role model to all Associates for exceptional customer service through customer experience. Drive PLCC to enhance brand loyalty. Operations Assist in merchandising, display maintenance, and visual changes to enhance the Brand Assist in replenishing floor stock Ensure the neatness, maintenance and cleanliness of the store Communicate with Store Manager and Full Time Assistant Manager on areas of importance. Maintain the highest standards in store operations in relation to the Policy and Procedures manual. Effectively manage time for self. III .Knowledge, Skills, & Experience High school diploma or equivalent. 6- 12 months prior retail experience. Excellent communication skills, both written and verbal. Strong interpersonal skills. • Ability to apply retail math principles. Excellent computer skills and ability to use a POS system. High level of initiative and accountability. Proven ability to be flexible and adapt to the needs of the business. Detail oriented; consistently meets deadlines. Essential Work Requirements: This position requires the ability to: Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently. Stand for periods of 8 - 10 hours a day. Use ladders or other equipment, for the purpose of store and merchandising maintenance. Work a flexible schedule to include some holidays, most weekends and/or late evenings. Minimal travel may be required, e.g. district meetings, banking duties. IV. Interaction; (peer, supervisor, direct reports) • Daily interaction across all divisions/levels. V. Organization Chart (reports to) • SM VI. Other Any additional information not covered above Brand Overview: Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored but affordable clothing in an easily accessible and welcoming environment. Today, our customers are able to shop the brand in retail stores across the United States and on-line through our website, The website has enabled Ashley Stewart to grow internationally and customers are now able to interact with fellow customers across many different forms of social media. Ashley Stewart will continue to deliver fashion forward style and flattering fit for the trend-savvy, curvy and confident woman. Our Philosophy: We believe in a set of core values grounded in fair play, hard work, teamwork and integrity. We believe that success comes from a group of people planning and executing in unison each and every day. We believe that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for. Ashley Stewart stands for confidence, self-esteem, sexiness, class, and sisterhood. Everything we do as a Company is for our customer. Our customer looks at each and every employee as if she/he is Ashley Stewart, a trusted confidante and best friend. Ashley Stewart is as much about a shopping experience, whether it is in the stores or on-line, as it is about merchandise. Ashley Stewart stands for confidence and acceptance. *Essential Functions A job function should be considered essential if: (1) the position exists to perform that function, or (2) there are a limited number of available employees among whom the function can be distributed, or (3) the function is so highly specialized that the incumbent in the position was hired for their ability to perform that function. FOR JOB EVALUATION AND COMPENSATION USE ONLY 0 Exempt 1 Non-Exempt Approved Grade: Compensation Approval: Date: Disclaimer This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not designed to contain or be interpreted as an all-inclusive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Ashley Stewart