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Job Description Responsibilities The Mobile Service Technician is responsible for maintaining the fleet for clients and to handle service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Responsibilities: • Maintain all aspects of equipment according to company standards., • Handle basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and making sure required inspections are performed and documented as assigned., • Manage inventory control on the service truck and for keeping the vehicle properly stocked., • Report to the Service Manager and will be assigned duties on a daily basis., • Maintain availability for after-hours service calls and be available for an open work schedule., • Maintain and inventory the supplied tools for the work required in maintaining diesel engine trucks and associated equipment, • Read job order and observes and listens to vehicle in operation to determine malfunction and to plan work procedures., • Utilize various diagnostic equipment to determine malfunction and utilize available technical information to determine and perform correct repair procedure., • Diagnosis, removal and replacement of injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, changes or recharges batteries, and replaces transmissions and other parts., • Perform all necessary diagnostic and documentation functions on the company computer system., • Examine protective guards, loose bolts, and specified safety devices on trucks, and makes adjustments., • Lubricate moving parts and drives repaired vehicle to verify conformance to specifications., • Perform preventative maintenance work as requested., • Document and submit necessary paperwork or enter into mobile service program as work performed in an accurate and timely manner., • Respond to customer inquiries regarding the work. Foster positive customer relations., • Advise customer and/or service writer of any repairs or services which should be performed within the next 3 months., • Participate in training and utilize that training in the course of work. Benefits: * We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally. Basic Qualifications: • High school diploma or general education degree (GED)., • 7 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility., • Have a current and valid CDL and Medical card as required by the FMVS., • Mechanical aptitude and technical ability is a must., • Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Job DescriptionTITLE: Senior Technical Product Writer LOCATION: 405 Lexington Avenue, New York, NY 10174We are looking for a passionate and confident Senior Technical Product Writer that will help us scale our content and data management platforms through thoughtful and useful product requirements documentation and user guides. You will be responsible for the delivery, maintenance and continuous improvement of user resources designed to aide developers and instruct end-users in the consumption of the platforms. User resources include product requirements, knowledge base, end-user documentation, how-to guides, eLearning’s, and overall product feature tours.Responsibilities • Develop comprehensive documentation that meets organizational standards, • Own the end-to-end content lifecycle by curating, editing, and creating the content, • Gather feedback from stakeholders, implement improvements, ensure accuracy and relevance, • Write user-friendly content that meets the needs of the target audience and sets our users up for success, • Develop and maintain detailed databases of updated and appropriate reference materials for each of our products, • Product management duties for digital lines of business pertaining to content management systems, programmatic media ecosystem and technology, • Experience architecting solutions that include automation, data management, integration technologies and deployed on cloud infrastructures, • Ongoing documentation of feature releases and translation of new features into user guide content, • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation, • Initiate programs by leading alignment on program scope, release planning, aligning one or more teams on vision, business goals, create program structure, and securing cross-functional support.Skills and Qualifications, • 7+ years of proven experience in technical writing and/or software documentation and/or product management., • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements, • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation, • Ability to convey complex processes in easily comprehensible, yet concise terms, while keeping the relevant context in mind, • Patience and persistence in problem-solving and troubleshooting, • Ability to understand software development projects and deployment/installation projects., • Motivator/manager of cross-functional teams - builds relationships to make things happen, • Enthusiastic evangelist of project technology, • Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability., • Working knowledge of cloud/SAAS product development programs; keen understanding of the SaaS business model and its product development lifecycle.