Regulatory reporting jobs in New Rochelle, New York - Page 2Create job alerts

Job Description Program: Clinical Operations Location: White Plains, NY Hours Per Week: 35 hours (Full-time, 5 days on-site per week) FLSA Status: Full Time, Exempt Annual Salary Range: $90,000 to $95,000 Summary Description The Clinical Director is responsible for overseeing the daily administration and clinical operations of our Comprehensive Health Center, licensed by the Office of Addiction Services and Supports (OASAS) as an Article 32 substance use treatment program. The Director provides oversight and supervision to all staff and provides direct services to clients as needed. The Director will support recovery by providing services that reflect our deeply held values, including the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. The Director is a member of an interdisciplinary professional clinical team that utilizes an evidence-based integrated treatment approach along with harm reduction strategies that are strength-based, trauma-informed, and person-centered. Key Responsibilities: • Maintain responsibility for the daily clinical and administrative operations of the program, including staff supervision, compliance with OASAS regulatory guidance and statistical reporting standards, budget development, generation of services as per APG methodology, crisis management, and program monitoring/development., • Review and approve initial needs assessment and treatment plans., • Implement and monitor policies and procedures in accordance with agency guidelines., • Participate in program evaluation activities and the utilization of evidence-based practices., • Establish and foster community and provider relationships., • Market clinic services to new potential referral sources, including elements of community outreach and opportunities to implement new and/or expanded programs., • Collaborate in the development of semi/annual evaluation of program services and incorporate findings into future planning practices., • Participate in the utilization review and quality improvement (QI) related activities as assigned by Senior Management., • Collaborate in the development and execution of Key Performance Indicators (KPIs), and the analysis of data for continued program development within the clinic., • Support telehealth services in the clinic., • Any other duties needed to help drive our vision, fulfill our mission, and abide by our organization’s values. Key Competencies: • Knowledge of OASAS Reporting Systems (CDS, LOCADTR) and PSYCKES, preferred., • Bilingual Spanish Speaking, preferred., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Demonstrates understanding of 42CFR, HIPAA Privacy Standards, and related agency policies., • Have and maintain a valid Driver's License with a driving record that is satisfactory to our insurance carrier, and have and maintain a Defensive Driving certification., • Must be cleared and maintain clearance through the NYS Justice Center through fingerprinting for a Criminal History Records search., • Must be cleared and maintain clearance by the DOS New York State Sex Offender Registry., • Pre-employment drug screen is required as a condition of employment., • Must be cleared and maintain clearance by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List., • Must be cleared and maintain clearance by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect., • Must be legally eligible to work in the United States. Key Performance Indicators (KPI’s): • Maintain anchor and licensing standards as indicated by the OASAS regulations., • Meet the clinic’s service provision targets as projected in the budget., • Stay current with the OASAS standards of care and make any programmatic changes to include updating policies and procedures to meet quality expectations., • Provide the necessary trainings as indicated by the clinic’s regulations and keep the tracking data., • Maintain the OASAS data base portal updated with all indicated reporting as per the regulations., • Increase census capacity as indicated in the clinic targets projections. Requirements: • Must have experience as a qualified health professional (QHP) as defined by Part 822 of the OASAS regulations; i.e. LMSW, LCSW, or Licensed Psychologist, • A Master's degree is required with five years of prior clinical work experience in the substance use disorder field, at least three years of which must be in a supervisory capacity., • Willingness to obtain CASAC or CASAC-T within 12 months post-hire., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Work schedule: 100% onsite, 5 days per week., • Hours per week, reporting structure, and location are subject to change per organizational needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Company DescriptionFor nearly 80 years, we have promoted the mental and emotional well-being of individuals throughout Westchester and Rockland counties and beyond.For nearly 80 years, we have promoted the mental and emotional well-being of individuals throughout Westchester and Rockland counties and beyond.

Job Description Job Summary Clinical Patient Liaison TEEMA GROUP Full-time In-Office | White plains , NY, United States Job Title: Clinical Patient Liaison Location: White Plains, NY Employment Type: Full-Time About Us: We are a patient-centered clinical practice located in White Plains, NY, dedicated to providing high-quality, compassionate care. We are seeking a motivated and personable Clinical Patient Liaison to join our team and help ensure every patient receives an exceptional experience from the moment they walk through our doors. Position Summary: The Clinical Patient Liaison serves as the primary point of contact between patients and the clinical team. This role supports patients throughout their care journey by coordinating appointments, facilitating communication, and ensuring that each patient feels informed, supported, and valued. Key Responsibilities: What you will be doing: Educational Outreach * Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. * Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. * Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. * Promote awareness and understanding of advanced treatment options through a professional, education-first approach. * Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. * Develop and execute a comprehensive territory plan using CRM and other digital tools. * Regularly review territory performance to optimize outreach and engagement strategies. * Serve as the primary point of contact for partner providers. * Ensure a positive, “white-glove” experience for new referral partners. * Maintain clear communication between referring clinicians and internal care teams. * Establish feedback loops to share appropriate, de-identified patient progress updates. * Troubleshoot issues related to patient intake or prior authorization processes. * Maintain accurate and detailed documentation of all activities within the CRM system. * Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. * Manage administrative tasks efficiently, including expense reporting and field budgeting. Qualifications: * Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. * Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. * Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. * Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. * Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). * Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver’s license with a clean driving record What We Offer: * Competitive compensation * Health and dental benefits * Paid time off and holidays * Opportunities for training and professional development * Supportive team environment

Job Description Position & Client Overview: A 300-bed hospital located in beautiful Westchester County in Upstate New York is looking for an anatomic pathology manager to oversee their Anatomic Pathology Laboratory. This is a day shift role. Salary Range: $111,376.98 - 167,066.06 Working at this hospital offers a range of employment benefits that make it an attractive place for healthcare professionals. Employees enjoy comprehensive health and dental insurance, generous paid time off, and retirement savings plans with employer contributions. The hospital also provides opportunities for professional development and continuing education, fostering a supportive environment for career growth. Additionally, the hospital's commitment to work-life balance is evident through flexible scheduling options and wellness programs designed to support the physical and mental well-being of its staff. Living in the White Plains area is wonderful due to its vibrant community and diverse range of activities. Residents can enjoy a variety of indoor activities such as visiting the White Plains Performing Arts Center for live theater performances or exploring the numerous shopping and dining options at The Westchester mall. Outdoor enthusiasts can take advantage of the beautiful parks and recreational areas, including the scenic trails at Saxon Woods Park and the picturesque Kensico Dam Plaza. The area also offers easy access to New York City, providing even more cultural and entertainment opportunities just a short train ride away. Job Summary: Responsible for the management of all operations for the Anatomic Pathology labs to ensure quality, timely and efficient operations. Establish procedural systems and controls for regulatory compliance and quality assurance. Supervision over histologists, cytotechnologists, PA’s, laboratory supervisors, grossing, transcription and support staff. Skill Requirements: • Managing processes and procedures, • Training and presenting technical information to staff, • QA/QC of the departments, • Fiscal and budgeting responsibilities Responsibilities include but not limited to: • Plan, coordinate and administer the activities of the Histology, Immunohistochemistry, Cytotechnology and laboratories, • Monitor laboratory procedures to ensure accurate and timely reporting and implements methods to ensure regulatory compliance, • Ensure laboratories are in compliance with regulatory and licensing agencies, • Work closely with clinical staff to ensure the highest level of patient care, • Prepare statistical reports for the medical director and/or director of Laboratory Services, • Supervise and assign work to staff, evaluate performance, conduct training and staff development activities, handle disciplinary issues, etc. Education, Certification, & Experience: • Associate or Bachelor's degree, • HT, PA, or CT(ASCP) certification, • Three (3) years in leadership Must be legally authorized to work in the US without sponsorship. HealthCare Connections, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, religion, national origin, disability, pregnancy, protected veteran status, sexual orientation, gender identity, genetic information or other protected status pursuant to law. #IND

Job Description The Accounting Clerk is responsible for overseeing and executing all financial administrative functions, including billing, claims management, invoicing, and payment coordination. The role ensures accuracy, timeliness, and compliance with company policies and statutory requirements, contributing to efficient financial operations and reporting. Key Responsibilities: Key Skills and Competencies: -Strong understanding of accounting principles and financial procedures. -High level of accuracy and attention to detail. -Excellent organizational and time-management skills. -Proficiency in accounting software (e.g., QuickBooks, Sage, Xero) and MS Office Suite (Excel, Word). -Effective communication and interpersonal skills. -Ability to work independently and handle confidential information responsibly. Qualifications and Experience: -Associate or Bachelor's degree in Accounting, Finance, Business Administration, or related field. -2-5 years of experience in clerical or administrative financial roles. -Experience in billing and claims processing is essential. -Familiarity with regulatory compliance and audit procedures preferred. -Key Performance Indicators (KPIs) -Timeliness and accuracy of billing and payroll. -Reduction in billing and claim discrepancies. -On-time processing of payments and reconciliations. -Compliance with internal and external audit requirements. -Positive internal and external stakeholder feedback.

Job Description Maternal–Fetal Medicine (MFM) Physician (OB/GYN) Location: Brooklyn, Queens & Nassau County, NY (multi-site ambulatory + partner hospitals) Reports to: OB/GYN Service Line Lead; dotted line to COO Employment type: Full-time (4–5 days/week) Mission & Role Summary True Health NY is a physician-led, multi-site OB/GYN & Primary Care group focused on high-access, high-quality women’s health. We’re seeking a board-certified/eligible Maternal–Fetal Medicine physician to lead and scale our high-risk obstetrics program, co-manage complex pregnancies with our generalists, and serve as the interpreting physician for obstetric ultrasound across the practice. The ideal candidate combines superb clinical judgment with operational savvy and a passion for patient experience. What You’ll Do Clinical Care • Provide consultative and co-management care for high-risk pregnancies (preconception through postpartum) per ACOG/SMFM guidelines., • Perform and interpret advanced OB ultrasound (targeted anatomy, growth, NT, cervical length, BPP, Dopplers); oversee ultrasound quality and protocols., • Perform (or supervise) invasive prenatal diagnostics as credentialed (e.g., amniocentesis; CVS if applicable)., • Offer evidence-based management for maternal comorbidities (HTN, DM, autoimmune, cardiac, hematologic, renal, infectious disease in pregnancy)., • Provide rapid access consultations and same-day add-ons for urgent referrals; ensure closed-loop communication with referring clinicians., • Serve as section lead for MFM: standardize pathways, order sets, and referral criteria; mentor sonographers and APPs., • Lead ultrasound QA (image quality, reporting timeliness, peer review) and credentialing support for interpreting physicians., • Drive data-informed quality improvement (e.g., timely diabetes in pregnancy follow-up, aspirin prophylaxis, preeclampsia surveillance)., • Utilize eClinicalWorks (eCW) and PACS for efficient documentation and imaging workflows; finalize notes and reads within 24 hours., • Partner with operations to optimize access (templates, bump logic, no-show recovery) and referral conversion., • Ensure compliant coding, documentation, and use of appropriate ultrasound/procedure and consult codes., • Access: Next-available MFM consult ≤ 7 calendar days; reserve same-day slots for urgent cases., • Ultrasound: ≥ 95% final reads within 24 hours; < 2% addendum rate on QA review., • Quality: High adherence to ACOG/SMFM pathways; quarterly QI projects completed., • Experience: ≥ 4.7/5 patient-experience average; prompt primary OB communication on all critical results., • Primarily on-site across True Health NY locations in Queens & Nassau; limited tele-consultation as approved., • MD/DO; ABOG board-certified in OB/GYN; board-eligible or board-certified in Maternal–Fetal Medicine., • Unrestricted NY medical license (or ability to obtain), DEA, and hospital privileges eligibility., • Demonstrated expertise in advanced OB ultrasound; invasive prenatal diagnostics experience preferred., • Comfort with eClinicalWorks (or willingness to learn), DICOM/PACS, and structured reporting., • Strong communication skills; team-first, patient-centered approach., • Competitive base compensation with productivity and quality incentives. True Health NY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. How to Apply Please send your CV and a brief note on your high-risk OB interests (ultrasound, procedures, program building)

Job Description Job Overview of Compliance and QA Specialist The Compliance & QA Specialist plays a critical role in ensuring organizational compliance and adherence to standards of care across all programs. The person in this position is responsible for managing and reviewing incidents, conducting internal investigations, and monitoring programs’ alignment with regulatory requirements and contractual obligations. The Compliance & QA Specialist must be able to work collaboratively with interdisciplinary teams, including administrators, program supervisors, and direct care staff. The role requires analytical skills, attention to detail, and a proactive approach to promoting a culture of safety, accountability, and excellence throughout the agency. Also, vital in this role is the ability to take continuous quality improvement initiatives, facilitate corrective action planning, and contribute to the agency’s accreditation and renewal processes. Essential Duties of Compliance and QA Specialist • Daily and ongoing monitoring of incident reports to ensure they are managed appropriately, • Liaise with programs and oversight agencies to facilitate incident review, • Conduct internal incident investigations, • Prepare for monthly Incident Review Committee Meetings, • Coordinate completion and timely submission of corrective action plans and performance improvement plans in relation to quality assurance incident management, • Assist with chart/record reviews for compliance and quality improvement purposes, • Manage internal as well as external incident reporting and management systems, • Provide direct assistance to programs with managing incidents in line with relevant rules and regulations, • Help with reviewing case records (manual/electronic) for compliance with Medicaid standards and billing requirements, • Runn and write reports on incident trends and status of programs’ compliance with performance improvement plans, • Lead ongoing physical plant inspection, as well as health hazards and safety reviews, • Provide training on incident reporting/management, as needed, • Serve on committees relevant to the position, • Respond positively to all reasonable requests from leadership in a timely manner, • Ensure adherence to the agency’s mission, policies, core values and commitments, notably the Sanctuary model. Essential Qualifications of compliance and QA Specialist Key qualifications include: • Knowledge of Compliance and incident management in the Human Services field, • Ability to gather, read and analyze data., • Proficient computer skills including Microsoft Suites, • Effective verbal and writing skills in English., • Adeptness to learn new software and systems for electronic health records., • Associate’s degree in social science or related field, Bachelor’s degree preferred, • Ability to access and utilize ADP app on smartphone or other device for access to agency programs Benefits of Compliance and QA Specialist • Generous PTO, 4 weeks of vacation, floating holidays, holidays, personal and sick time, • Health Insurance, • Dental Insurance, • Vision Benefits, • 401(k) Employer Contributions, • Tuition Reimbursement, • Flex Spending Accounts, • Employer Paid STD, LTD and Life Insurance, • Professional Development Physical/Travel Requirements Must be able to ambulate, sit, stand, see, speak, climb stairs and carry up to 30lbs. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job Description Now hiring patient care coordinators to come join a wonderful company in White Plains, NY Overview: The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders. Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). What you will be doing: Educational Outreach * Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. * Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. * Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. * Promote awareness and understanding of advanced treatment options through a professional, education-first approach. Territory Planning & Strategy * Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. * Develop and execute a comprehensive territory plan using CRM and other digital tools. * Regularly review territory performance to optimize outreach and engagement strategies. Relationship & Co-Management * Serve as the primary point of contact for partner providers. * Ensure a positive, “white-glove” experience for new referral partners. * Maintain clear communication between referring clinicians and internal care teams. * Establish feedback loops to share appropriate, de-identified patient progress updates. * Troubleshoot issues related to patient intake or prior authorization processes. Compliance & Administration * Maintain accurate and detailed documentation of all activities within the CRM system. * Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. * Manage administrative tasks efficiently, including expense reporting and field budgeting. What you must have: * Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. * Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. * Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. * Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. * Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences. * Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). * Must demonstrate the ability to learn clinical content quickly and communicate it effectively. * Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver’s license with a clean driving record. If you would like to apply email your resume

Job DescriptionRole Summary The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. Key ResponsibilitiesEducational Outreach * Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings. * Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models. * Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers. * Promote awareness and understanding of advanced treatment options through a professional, education-first approach. Territory Planning & Strategy * Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region. * Develop and execute a comprehensive territory plan using CRM and other digital tools. * Regularly review territory performance to optimize outreach and engagement strategies. Relationship & Co-Management * Serve as the primary point of contact for partner providers. * Ensure a positive, “white-glove” experience for new referral partners. * Maintain clear communication between referring clinicians and internal care teams. * Establish feedback loops to share appropriate, de-identified patient progress updates. * Troubleshoot issues related to patient intake or prior authorization processes. Compliance & Administration * Maintain accurate and detailed documentation of all activities within the CRM system. * Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law. * Manage administrative tasks efficiently, including expense reporting and field budgeting. Required Qualifications * Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments. * Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices. * Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes. * Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards. * Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences. * Experience: * Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance). * Must demonstrate the ability to learn clinical content quickly and communicate it effectively. * Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver’s license with a clean driving record. Desired Qualifications * Experience: 2–5+ years in a provider liaison, medical science liaison, or specialty pharmaceutical role (psychiatry or CNS experience preferred). * Network: Existing relationships with healthcare professionals or institutions within Westchester or Rockland Counties. * CRM Proficiency: Detail-oriented in documenting activities and maintaining follow-up actions in digital tools. * Strategic Thinking: Ability to plan, execute, and refine territory strategies independently. Compensation & Performance StructurePhase 1: 90-Day Introductory & Incentive Period A 90-day period designed to assess activity, strategy, and territory execution. * Guaranteed Draw: Bi-weekly stipend equivalent to an annual salary of $60,000 during the initial phase. * Performance Bonuses: * $250 per completed educational session with a qualified practice or facility. * $500 for each new referring practice successfully certified and onboarded. * $1,000 for establishing a formal referral relationship with a hospital or large organization. * Conversion Criteria (after 90 days): * 100+ weekly outreach activities logged. * Minimum of 8 educational sessions completed. * 3 or more new certified referral partners established. Phase 2: Full-Time Compensation Structure Upon successful completion of the introductory phase: * Base Salary: $80,000 – $95,000 (NY market range). * Annual Bonus Opportunity: $20,000 – $35,000 (paid quarterly). * Compliant Bonus Structure: * 30% based on activity KPIs (e.g., outreach volume, education sessions). * 40% based on partnership goals (e.g., new active accounts, certifications). * 30% based on territory and patient engagement outcomes. * Expense Reimbursement: Mileage reimbursed at the standard IRS rate. * Compliance Assurance: Bonuses are compliance-based and subject to review; violations void eligibility. Work Type & Location * Territory: Westchester County & Rockland County, NY * Work Type: Field-based (approx. 60% field / 40% remote or office-based) * Schedule: Full-time About the Organization This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders. If you're interested, please reply to this advertisement or directly email your resume to me at or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

Job Description Job Title: Client Success Associate Reports to: Head of Account Services Date last edited: November 7, 2025 Position Summary: The Client Success Associate serves as a multi-disciplinary position skilled in complex client issues, successful activation, engaging non-processing accounts, and handling of delinquent accounts. This role demands high-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Client Success Associate excels at analyzing and resolving multi-layered client and process-related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, maintain accounts financially current, and prevent recurring issues. This role also plays a key part in mentoring lower-level activation specialists, refining activations protocols, and contributing to process optimization initiatives that enhance overall operational efficiency. Key Performance Areas & Key Performance Indicators: Activations: 40% • Oversees and facilitates the Activations Specialist(s) collaboration with IT, Sales, Shipping and Applications to track all onboarding activities, ensuring all required documentation, training, and initial setup processes are completed., • Understand client goals and workflows to continually assess the effectiveness of Myriad’s activation protocols and procedures ensuring that they align with client needs and ensure optimal usage of the Myriad’s products or services., • Review activations calls that occur monthly for constructive feedback and coaching opportunities., • Plan, schedule, create team trainings focused on strengthening client loyalty, boosting client confidence in our services, and fostering ongoing client commitment from point of installation. Delinquent / Non Processing Accounts: 25% • Work from the designated Monday boards to identify which accounts are in delinquent/ default/ blocked/ NSF status, or are not processing, and taking proactive steps to recover back balances and bring the account current, and/or get the actively processing., • Smooth handoff of any accounts who will be sent to collections., • Use of approved forms Account Management: 25% • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy., • Ensure accurate, swift, and professional resolution of client tickets defined to reside within the Level Two Service Tier., • Provide back-up coverage when other Level II & Level III Specialists and Activations is out of the office. Metrics Tracking & Reporting: 10% • Maintain daily/weekly/monthly metrics of account activations, successful onboard, accounts that were identified at-risk and the actions taken to secure them., • Track trends and conduct root-cause analysis to identify any process issues that can be addressed in order to mitigate escalations in future clients and smooth out the client experience. Education: • Foundational Knowledge Execution – Demonstrates organizational awareness and initiative., • Advanced Issue Resolution – Investigates and resolves complex account discrepancies., • Service Management – Skilled in reviewing and prioritizing escalated tickets for efficient resolution., • Client Communication – Provides clear and professional updates to clients and departments., • Process Improvement – Identifies recurring issues and recommends workflow enhancements., • Reporting and Analysis – Generates reports and root-cause analyses for management insights., • Adaptability – Manages multiple priorities in a fast-paced environment. Communication Skills- Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail -Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities -Quickly assesses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills- Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLAs). Technical Proficiency- Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g., Excel). Team Collaboration- Works collaboratively with team members to resolve issues and improve processes. Actively participates in team discussions, offering feedback and insights. Adaptability and Flexibility- Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative- Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency. Compliance Awareness- Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description The RN Principle Care Management (PCM) Program Manager is responsible for overseeing the PCM program, ensuring high-quality, patient-centered care for individuals with chronic conditions. This role involves managing a team of medical assistants, coordinating care services, monitoring compliance with healthcare regulations, and implementing best practices to improve patient outcomes. Key Responsibilities: * Manage, implement, and oversee the PCM program to ensure effective care coordination for patients with chronic conditions. * Supervise and lead a team of medical assistants, providing guidance, training, and performance evaluations. * Monitor and ensure compliance with CMS guidelines and other regulatory requirements. * Collaborate with physicians, nurses, and other healthcare providers to optimize patient care plans. * Maintain accurate patient records, ensuring timely documentation and reporting. * Establish and track key performance metrics to measure program effectiveness and identify areas for improvement. * Serve as a point of contact for patients, families, and caregivers to address concerns and provide education about PCM services. * Develop and implement workflows, policies, and procedures to enhance program efficiency. * Stay updated with industry trends and regulations to ensure continuous improvement and compliance. * Facilitate team meetings, case reviews, and interdisciplinary discussions to enhance patient outcomes. Qualifications: * Active RN license * Bachelor's degree in Nursing (BSN) preferred. * Minimum of 3-5 years of clinical nursing experience, with at least 2 years in care management or chronic care coordination. * Experience in a supervisory or leadership role preferred. * Strong understanding of CMS regulations related to PCM and chronic care management. * Excellent leadership, communication, and organizational skills. * Proficiency in electronic health records (EHR) systems and documentation. * Ability to work collaboratively in a multidisciplinary healthcare environment. * Strong problem-solving and critical-thinking abilities. Work Environment: * Office-based with 1 day working remote * Standard business hours with potential for occasional evening or weekend work based on program needs. This position offers a unique opportunity for an experienced RN to lead a care management program focused on improving the health and well-being of patients with chronic conditions. If you are a dedicated nurse leader with a passion for care coordination and team management, we encourage you to apply. Powered by JazzHR QsXTSluX7f

Job Description Reports To: Medical Director Program: Article 32 and Article 31 Clinics Location: White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Exempt Salary Range: $86,000-$91,000 Summary of Duties: The Registered Nurse has overall responsibility of assessing and monitoring clients for gaps in preventive services and physical health conditions related to behavioral health treatment or common physical co-morbidities, in our Comprehensive Health Center, licensed by the Office of Addiction Services and Supports (OASAS), Article 32 substance use treatment program. As well as our Article 31 Mental Health Outpatient Treatment and Rehabilitative Services. The Nurse provides screening and monitoring of key health indicators and health risk, as well as clinical monitoring for adverse effects of medications, including monitoring for metabolic syndrome. The Nurse will coordinate completion of required steps for initiation of Medication Assisted Treatment (MAT). The Nurse will serve as a consultant to other team members and may take over some of the work needed to adequately coordinate care if the management of a particular medical condition becomes complex. The Nurse will support recovery by providing services that reflect our deeply held values that include the recognition of individual rights of self-determination, choice, shared decision-making, and collaboration. When possible, the Registered Nurse will utilize evidence-based practices and always embracing a trauma-informed and person-centered approach. Key Responsibilities: • Provide initial health assessments for all new clinic clients and annual follow-up assessments., • Coordinate care for medical issues, including all post-admission medical testing for hepatitis, HIV, tuberculosis, or STDs on site or by referral to external medical providers, arranging for physical examinations of clients who have not had one within one year prior to program admission, scheduling appointments, and liaising with medical providers to obtain records., • Acts as Health Coordinator for the program, providing health education, risk reduction, counseling, and referral service to all clients, specifically HIV/AIDS, tuberculosis, viral hepatitis, sexually transmitted diseases, and other communicable diseases., • Coordinate and monitor usage of prescribed MAT therapies and psychiatric medications such as clozapine (obtaining lab results, reviewing them, and faxing prescriptions), as needed., • Administers antipsychotic medications to clients, as needed., • If needed, administer medication- intramuscular injections (IM) according to Rx order(s) as documented in EHR., • Collaboration with the prescriber on medication refills., • Conduct toxicology testing, as needed., • Obtain and document lab results when clients have labs drawn by outside providers., • Participation in the clinic team meeting, administering injections as prescribed., • Maintaining supplies for the med. room, communication with pharmacies., • Experience understanding various evidence-based models and theories pertaining to substance use and co-occurring disorders, psychoeducation, motivational interviewing, and recovery., • Psychoeducation about medical issues to all clinic clients, individually and in groups., • Follow the established agency policies and maintaining appropriate professional standards., • Complete all required documentation on time and accurately. This includes but is not limited to, progress notes, health screening assessments and care plans., • Ensure client engagement in health and wellness practices, as well as chronic disease management to reduce hospitalizations and improve quality of life., • Responsible for adhering to all standards and guidelines established by applicable regulatory authorities., • Other related duties. Competencies: • Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, substance use disorders, serious mental illness, and recovery. Extensive knowledge of substance use, mental health, family support services, and community resources., • Use of Motivational Interviewing, recovery, and trauma-informed approaches when delivering services., • Experience understanding family systems based on diversity of cultural and ethnic backgrounds., • Must be able to perform duties independently and efficiently., • Familiarity with and ability to use an Electronic Health Record system., • Expected to practice in a recovery-oriented, person–centered manner. Key Performance Indicators (KPIs): • Adherence to treatment protocols and guidelines., • Assessing patient understanding and application of health education provided., • Ensuring all client records are accurate and updates in a timely manner., • Measuring patient satisfaction with nursing care and education received. Requirements: • A degree as a registered nurse and be actively licensed in New York State., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • Basic computer knowledge and ability to document in an electronic health record is required., • Must maintain pre-employment clearances by applicable regulatory clearances as required., • Pre-employment drug screen is required as a condition of employment., • Must be legally eligible to work in the United States. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs., • Required coverage of two clinics, located in the same building., • Weekends and on-call coverage are not required. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

The Finance Manager serves as a key member of the leadership team, with direct responsibility for all financial operations across MW Supermarket Holdings, LLC overseeing accounting, reporting, budgeting, and financial planning for all store locations. This role is hands-on, analytical, and highly collaborative, requiring regular interaction with store management, corporate leadership, and external partners. Essential Functions The core functions of this position include, but are not limited to, the following: • Oversee all general accounting functions, including accounts payable, accounts receivable, payroll, and general ledger maintenance., • Lead the development, implementation, and management of annual budgets, forecasts, and monthly financial reporting for all 17 store locations., • Ensure the integrity, accuracy, and timeliness of all financial statements and management reports., • Monitor cash flow, prepare regular analyses, and manage banking relationships and treasury functions., • Maintain and implement effective internal controls, policies, and procedures to safeguard assets and ensure compliance with company and regulatory requirements., • Coordinate and support periodic audits—internal and external—ensuring timely completion and addressing any issues or recommendations., • Serve as a strategic advisor to the General Manager and executive team, providing insight and guidance on financial performance, cost controls, and business opportunities., • Support all tax filings, compliance activities, and liaise with external accountants and regulatory authorities as needed., • Lead, mentor, and develop the finance and accounting team, fostering a culture of excellence, collaboration, and continuous improvement., • Partner with store and division management to analyze operational results and recommend improvements to drive profitability and efficiency., • Manage financial systems, upgrades, and the implementation of best practices across the department. Qualifications • Bachelor’s degree in Accounting, Finance, or related field required; CPA or MBA preferred., • Minimum 7 years of progressive accounting or finance experience, preferably in retail, grocery, or a multi-unit environment., • Hands-on experience with all aspects of accounting, financial reporting, and budgeting, with demonstrated leadership in a controller or senior finance role., • Strong analytical, problem-solving, and organizational skills; proficiency with financial systems and Excel., • Ability to communicate complex financial information clearly to non-financial stakeholders., • Experience managing and developing a team., • Capacity to travel between store locations as necessary., • High level of integrity, attention to detail, and commitment to confidentiality. Working Conditions & Physical Demands • Fast-paced, multi-unit retail environment., • Ability to work flexible hours as needed during month-end, year-end, or special projects., • Occasional travel to store locations throughout the NYC area., • Routine use of computers, spreadsheets, and financial management software. MW Supermarket Holdings, LLC. is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, paid time off and holidays and collaborative, team-oriented work environment. Many of these benefits are partially funded by the company, with some subject to eligibility requirements. MW Supermarket Holdings, LLC is a wholly owned subsidiary of Wakefern Food Corp. WE ARE AN EQUAL OPPORTUNITY EMPLOYER, COMMITTED TO A DIVERSE WORKFORCE THAT REFLECTS THE COMMUNITIES WE SERVE

Chief Operating Officer Compensation: $290k- $350k per year Job Type: Full-time, Monday–Friday A major New York City health system is seeking a Chief Operating Officer (COO) to partner with and support the Chief Executive Officer. This role provides broad operational oversight, exercises significant independent judgment, and serves as the CEO’s primary delegate across areas such as Operations, Facilities, Ancillary Services, Clinical Operations, and Emergency Management. Key Responsibilities • Leads the development, implementation, and evaluation of programs, policies, procedures, and organizational goals set by the CEO., • Oversees operational functions, ensuring alignment between facility teams and the corporate office., • Maintains full regulatory and accreditation compliance and drives readiness for all inspections., • Recommends procurement of supplies, equipment, and capital needs within approved guidelines., • Advises on construction, renovation, and equipment replacement plans., • Participates in and facilitates interdepartmental and departmental meetings; may assign staff to hospital committees., • Supports CEO in building and maintaining relationships with external agencies, regulatory bodies, and professional groups., • Helps maintain management reporting systems that provide timely data for planning and decision-making., • Promotes a culture of accountability by setting performance standards, evaluating staff, and addressing performance issues., • Participates in developing annual operating, expense, and revenue budgets; ensures operations remain within financial parameters., • Reviews budget requests and monitors costs across operational areas., • Health Insurance Plans, • Flexible Spending Account Programs, • Management Benefits Fund (MBF), • Tuition Reimbursement, • Vacation and Sick Leave, • Family & Medical Leave Act (FMLA), • Special Leave of Absence Coverage (SLOAC), • Additional Leave Options, • Retirement Savings Plans (NYCERS, VDC, TDA 403B, 457, NYCE IRA), • Additional Savings Plan Options, • Transit Benefits, • Six (6) years of senior-level experience in business administration, public administration, or hospital administration; or direct responsibility for major hospital operations with exposure to community healthcare needs., • Extensive knowledge of hospital operations, administration, and regulatory requirements., • Master’s Degree in Hospital Administration, Business Administration, Public Health, Healthcare Management, Medical Administration, or a related field.

PURPOSE: Cedar House (Bronx) provides therapeutic and support services to adolescents ages 16–21 who are referred through ACS (Administration for Children’s Services) and the Juvenile Justice system. Our residents have experienced significant trauma that often results in behavioral, emotional, and developmental challenges. The program offers a robust Independent Living Skills curriculum, including vocational training and educational support, to prepare youth for successful, independent adulthood. POSITION OVERVIEW: The Assistant Program Director supports the Program Director and Clinical Director in providing leadership, ensuring quality service delivery, and maintaining compliance with agency policies and external regulatory standards. The Assistant Program Director is responsible for day-to-day operations, supervision of key staff, and oversight of programmatic systems that promote client safety, well-being, and progress toward independence. KEY ESSENTIAL FUNCTIONS : Program Operations & Oversight • Oversee daily program operations to ensure a safe, structured, and therapeutic environment for youth., • Lead weekly team meetings and provide supervision to the Senior Team Leader, Team Leaders, Programming Manager, and Cook., • Ensure the physical environment and basic needs (food, hygiene, healthcare, etc.) of youth are met., • Monitor and manage census, admissions, group assignments, and discharges., • Participate in and oversee intake and case closing processes., • Oversee training, onboarding, and ongoing development of direct care staff., • Provide coaching and performance feedback to promote professional growth and accountability., • Participate in the development and implementation of clinical and recreational programming., • Collaborate with clinical team and provide input on service planning., • Ensure compliance with ACS, OCFS, COFCCA, and agency standards., • Monitor documentation practices, including incident reporting and service note accuracy., • Participate in intakes, assessments, and discharge planning., • Attend and contribute to staff meetings, trainings, and off-site professional development as needed., • Review and follow up on incident reports in collaboration with the leadership team., • Ensure accurate and timely entry of documentation into electronic records., • Maintain compliance with agency and regulatory documentation standards., • Commitment to trauma-informed, youth-centered care., • Strong interpersonal and team collaboration skills., • Cultural competency and ability to work effectively with diverse populations., • Effective engagement strategies with youth., • Excellent written and verbal communication., • Detail-oriented, organized, and able to manage multiple priorities., • Ability to work both independently and collaboratively., • Valid driver's license and willingness to operate agency vehicles. EDUCATIONAL/TRAINING REQUIREMENTS: • Master’s degree in Social Work(MSW) required; license preferred. ( A master’s degree in a closely related field may be considered based on relevant experience.), • Minimum 5 years of experience in children’s mental health or child welfare; residential adolescent experience strongly preferred., • At least 2 years of supervisory experience., • Strong communication skills and ability to lead diverse teams., • Proficient in Microsoft Office Suite; experience with CONNECTIONS and electronic medical record systems preferred., • Knowledge of electronic medical systems or CONNECTIONS preferred, • Working knowledge of Microsoft Office, Outlook and Word, • Aptitude for learning new systems and application software, • Travel in the community with residents utilizing agency vehicle, • Engage in physical activities with the youth, • Generous time off in addition to paid agency holidays and 15 sick days, • Affordable and high-quality medical/dental/vision plans, • Tuition assistance and educational loan forgiveness, • Free continuing education opportunities, • 403(b) retirement benefits and a pension, • Flexible spending accounts for health and transportation, • 24/7 Accessible Employee Assistance Program, • Life and disability insurance The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us. More on Equal Opportunity: We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Pay Type Salary 87,000 USD

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they can feel empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 certified Great Place to Work®. THE JOB At VEG, people are everything. We're looking for a Benefits Administrator to help us take care of the VEGgies who care for pets and their people. In this role, you'll manage the day-to-day administration of our benefits programs by ensuring accurate enrollment, compliance, and clear communication. You'll partner with vendors, support employees, and keep our programs competitive and cost-effective, all while reflecting VEG's values of openness, heroic helping, and meaningful moments. You'll be a trusted guide for VEGgies, shaping benefits that support wellbeing, retention, and our not-normal, people-first culture. WHAT YOU'LL DO • Administer a full suite of employee benefits—including health, dental, vision, life, disability, FSA/HSA, retirement plans, and wellness programs., • Oversee day-to-day operations: process enrollments, changes, and terminations with accuracy and timeliness., • Serve as the go-to resource for employees, addressing benefits questions, eligibility, and claims with clarity and care., • Maintain accurate benefits data in HRIS and related systems; ensure timely updates, audits, and reconciliations., • Partner with vendors, brokers, and carriers to resolve issues, monitor service delivery, and strengthen relationships., • Lead open enrollment activities: system setup, employee communications, and presentations that drive understanding and engagement., • Ensure full compliance with federal, state, and local regulations (ERISA, ACA, COBRA, HIPAA, FMLA)., • Reconcile benefits invoices and collaborate with payroll to ensure precise deductions and reporting., • Deliver reporting and insights on plan utilization, costs, and employee engagement to inform decisions., • Support audits, filings, and regulatory reporting with accuracy and attention to detail. WHAT YOU NEED • Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)., • 2–5 years of experience in benefits administration, HR operations, or a related role., • Strong knowledge of benefits laws and regulations (ACA, ERISA, COBRA, HIPAA, FMLA)., • Experience with HRIS/benefits administration systems and payroll integration. Preferably Workday., • Excellent communication and interpersonal skills with strong customer service orientation., • Highly organized with strong attention to detail and ability to manage multiple priorities., • Proficiency in Google Suite (Sheets, Slides, Docs) HOW WE INVEST IN YOU • Competitive Compensation Including ($80,000) - $100,000) + bonus + benefits, • Comprehensive health and wellness benefits, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days - however you need it!, • Generous referral rewards, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is a strength that fuels innovation and compassion. Our mission is "Helping people and their pets when they need it most"—and we do that best when VEGgies feel valued, respected, and empowered to bring their authentic selves to work. We're committed to building a culture that reflects the communities we serve, where different perspectives are celebrated, voices are heard, and everyone has equitable opportunities to grow. Saying yes to VEG means helping us become the world's veterinary emergency company, together.

Job Description Charge Nurse LPN Sans Souci Rehabilitation and Nursing Center is seeking a Charge Nurse Charge Nurse LPN to join our team. Charge Nurse Charge Nurse LPN Responsibilities: * Patient Care Management: * Assess, plan, implement, and evaluate patient care plans in collaboration with physicians and other healthcare professionals. * Monitor and manage patient progress, addressing changes in condition and implementing appropriate interventions. * Ensure that all patients receive individualized care based on their needs and preferences. * Staff Supervision and Coordination: * Supervise and support nursing staff, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs). * Assign duties and manage work schedules to ensure adequate staffing and coverage. * Provide guidance, training, and mentorship to nursing staff, fostering a collaborative and positive work environment. * Quality Assurance: * Ensure compliance with facility policies, procedures, and regulatory requirements. * Conduct regular audits and assessments to maintain high standards of care and identify areas for improvement. * Address and resolve patient and family concerns, ensuring satisfaction and effective communication. * Documentation and Reporting: * Maintain accurate and timely documentation of patient care, including assessments, interventions, and outcomes. * Prepare and submit reports on patient care, staff performance, and any incidents or concerns to facility management. * Emergency Response: * Respond to medical emergencies promptly and efficiently, coordinating with emergency response teams as necessary. * Provide leadership during crisis situations, ensuring the safety and well-being of patients and staff. * Interdisciplinary Collaboration: * Work closely with physicians, therapists, social workers, and other healthcare professionals to develop and implement comprehensive care plans. * Participate in interdisciplinary meetings and contribute to care planning and decision-making processes. Charge Nurse Charge Nurse LPN Qualifications: * Education: Associate’s or Bachelor’s Degree in Nursing from an accredited institution. * Licensure: Valid Registered Nurse (LPN/RN) license. * Experience: Minimum of 2 years of nursing experience, with at least 2 years in a skilled nursing or long-term care setting preferred. Previous supervisory experience is a plus. * Skills: Strong leadership, organizational, and communication skills. Ability to make sound clinical decisions and manage multiple priorities effectively. * Certifications: Basic Life Support (BLS) certification required; Advanced Cardiovascular Life Support (ACLS) certification preferred. Salary: Up to $95,000 a year an Equal Opportunity Employer. INDLPN

Job Description Clinical Pharmacist - Oncology Department/Location: Pharmacy Reports to: Director of Pharmacy, Assistant Director of Pharmacy Position Summary The Registered Pharmacist is responsible for providing comprehensive pharmaceutical care to patients. Under the guidance of the Pharmacy leadership team, you will collaborate with healthcare professionals to optimize As a Clinical Oncology Pharmacist, you will play a pivotal role in optimizing medication therapy for patients within your scope of responsibility. Reporting to the Director of Pharmacy Services, you will be responsible for ensuring the rational and effective use of medications, particularly in the areas of cardiology and anticoagulation. Your expertise will be instrumental in collaborating with healthcare professionals, providing consultations, and delivering essential education to enhance patient outcomes.es. Essential Functions and Responsibilities: Medication Distribution and Preparation: • Accurately dispense medications and prepare sterile products., • Verify medication orders for accuracy and appropriateness., • Monitor inventory levels and manage drug shortages. Patient Care: • Provide medication counseling and education to patients and caregivers., • Respond to medication-related inquiries from healthcare providers and patients., • Identify and address potential drug interactions and adverse drug reactions. Pharmacy Operations: • Assist in managing pharmacy operations, including workflow optimization and staff training., • Participate in quality improvement initiatives and performance monitoring., • Adhere to all regulatory and accreditation standards. Leadership and Collaboration: • Collaborate with healthcare providers to optimize medication therapy., • Mentor and supervise pharmacy technicians and interns., • Contribute to a positive and supportive work environment. Education & Experience Requirements: • Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy., • Current New York State Pharmacy License., • Successful completion of hospital and departmental orientation program., • 2-3 years of experience in hospital pharmacy (preferably in oncology) Core Competencies: • Strong clinical knowledge and problem-solving skills., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Attention to detail and accuracy., • Commitment to patient safety and quality care.

Job Description Pharmacy Coordinator – Controlled Substances & Sterile Products Job Type: Full-Time Schedule: Monday–Friday, 8:00 a.m. – 4:00 p.m. Salary Range: $110,000 – $167,000 Position Summary The Pharmacy Coordinator for Controlled Substances and Sterile Products is responsible for ensuring safe, compliant, and efficient management of sterile product preparation and controlled substance handling across the hospital pharmacy. Reporting to the Director or Assistant Director of Pharmacy Services, this role provides clinical, operational, and regulatory oversight, including workflow optimization, quality assurance, equipment maintenance, and staff education. The Coordinator serves as a leader and resource within the pharmacy, supporting excellence in patient care, regulatory compliance, and interdisciplinary collaboration. Essential Functions and Responsibilities • Ensure compliance with all state and federal regulations governing the receipt, storage, preparation, dispensing, and documentation of controlled substances and sterile products., • Oversee daily operations of the IV compounding area and controlled substance vault/safe, ensuring adherence to aseptic technique, environmental standards, and quality assurance protocols., • Develop, implement, and monitor policies and procedures related to sterile compounding and controlled substance management., • Supervise and train staff in sterile compounding practices, hazardous drug handling, and controlled substance accountability., • Collaborate with nursing, medical, and administrative teams to ensure high-quality pharmaceutical care and patient safety., • Serve as the primary resource for sterile products, including maintaining equipment, environmental controls, and sterility assurance programs., • Participate in the hospital’s Opioid Stewardship Program and Drug Diversion Prevention Program, including developing metrics for safe and effective analgesic use., • Support performance improvement initiatives, accreditation readiness, and regulatory inspections., • Provide daily pharmacist coverage and oversee the Cancer Center Pharmacy in the absence of the department manager., • Participate in relevant committees, task forces, and departmental projects to support organizational goals., • Promote a culture of professionalism, continuous learning, and collaboration within the pharmacy department., • Perform all other related duties as assigned. Education & Experience Requirements • Graduate of an accredited School of Pharmacy (minimum of a BS in Pharmacy required; PharmD preferred)., • Current and valid state pharmacist license and registration., • Minimum of five years of recent hospital pharmacy experience in an acute care setting., • Two to three years of sterile product management or supervisory experience preferred., • Completion of hospital and departmental orientation and competency requirements. Core Competencies • Strong leadership, mentorship, and interpersonal communication skills., • Demonstrated expertise in sterile compounding, hazardous drug management, and controlled substance compliance., • Proven ability to implement process improvements and maintain regulatory readiness., • Effective written and verbal communication skills., • Ability to maintain professionalism and composure under pressure., • Commitment to teamwork, safety, and continuous professional growth.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customers and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Maintain compliance tracking of training and medical information for all field employees (approximately 1,000- 1,500 employees), • Process all training certificates and sign in sheets to ensure it is properly tracked in the training matrix and employee electronic folders., • Organize printed training documentation across multiple locations within a streamlined, digital database, • Create and manage training cards/documentation as needed for work in NYC., • Support reporting of training documentation to regulatory agencies, • Develop a positive working relationship with both internal and external customers., • Administrative duties including filing, typing, mailing, phone communication, etc., • Performance of other duties and responsibilities as required by management. Requirements and Qualifications::, • High School Diploma/ GED, • Strong analytical and organizational skills with the ability to adapt to a fast-paced work environment., • Excellent in-person and digital communication skills, • Proficient in Microsoft Office (Outlook, Word, Excel, PPT) Bonus: This role not bonus eligible. Benefits: IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $21.63/Hr. Salary Range Maximum: USD $28.84/Hr.

Job Description Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting journey as we look for a skilled and dynamic leader to fill the role of Community Manager. Your responsibilities include overseeing leasing activity, ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential community, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces. Essential Job Functions • Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations., • Manage and take part in the lease enforcement process by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges as outlined in the lease terms., • Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives., • Maintain an expert level of competitive marketplace intelligence to collaborate with the marketing team to execute effective marketing strategies., • Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy is maintained., • Communicate with residents in a timely manner to address their concerns effectively., • Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents., • Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment., • Recruit, train, and lead a unified team to ensure streamlined community operations., • Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations., • Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager., • Supervise ongoing construction for new buildings., • Negotiate service contracts and ensure adherence to contractual obligations., • Be available after-hours for emergencies, resource coordination, and implementation of corrective action., • Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork., • Contribute to the preparation and adherence to operating budgets and forecasts, generating Monthly Variance Reports, Utility Consumption Reports, and other required reports., • Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible., • Process invoices through the AP system and manage vendor payments., • Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction., • Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience., • A minimum of 5 years of multifamily residential community management experience., • Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi., • Technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required) Annual salary range: $85,000 - $105,000 Powered by JazzHR uPvsjFu0VD

Our client is seeking an Assistant Controller to support the Controller in managing the organization's financial operations. This role will oversee daily accounting functions, assist with financial reporting, and ensure compliance with regulatory standards. Prepare financial statements and managemen

Job Description Job Title: Chief Operating Officer (COO) – Behavioral Health Clinics Role Summary: An outstanding opportunity is available for a strategic and mission-driven Chief Operating Officer to lead the expansion and operational excellence of a high-impact mental health care organization. This role is ideal for a visionary leader who thrives in scaling innovative healthcare models and is passionate about transforming lives through evidence-based, patient-centered care. As COO, you will be responsible for evolving a successful single-site clinic into a thriving, multi-location enterprise. You will lead operations with a clear focus on growth, quality, and regulatory integrity, building teams, systems, and processes that deliver compassionate, effective care at scale. You’ll work closely with founders and cross-functional teams to ensure sustainable expansion while maintaining a culture rooted in empathy, accountability, and performance. Key Responsibilities: * Lead the development and execution of a multi-year expansion strategy, scaling operations from one clinic to 5–10 locations. * Identify and evaluate new markets, partnerships, and growth opportunities. * Design and implement scalable systems, processes, and technologies to support rapid growth. * Oversee daily clinic operations, ensuring efficiency, clinical quality, patient experience, and compliance. * Build performance metrics and reporting infrastructure to measure and drive operational success. * Optimize resource allocation, manage budgets, and improve cost-efficiency to support profitability. * Partner with founders on marketing, branding, and patient acquisition strategies. * Ensure compliance with healthcare regulations, licensing requirements, and clinical best practices. * Develop and execute risk management protocols to protect patients, staff, and the business. * Collaborate across clinical, administrative, billing, and marketing functions to create operational alignment. * Lead the recruitment, training, and development of compassionate, high-performing teams. * Other duties as assigned. Required Qualifications: * 10+ years of leadership experience in healthcare or behavioral health operations. * Proven success in scaling multi-site clinical operations or healthcare startups. * Strong financial literacy, including understanding of EBITDA, cash flow, and key operational KPIs. * Expertise in healthcare payer contracting, compliance standards, and process optimization. * Demonstrated ability to lead organizational growth while maintaining operational discipline and quality. Desired Qualifications: * Experience in behavioral health, SPRAVATO® administration, or integrative psychiatry models. * Track record of launching new clinic locations, including site buildout, licensing, staffing, and workflow design. * Systems thinker with a builder’s mindset—able to design, implement, and iterate for scale. Personal Attributes: * Entrepreneurial, purpose-driven, and resilient in dynamic environments. * Strategic mindset with strong operational execution capabilities. * Collaborative leader with high emotional intelligence and effective communication skills. * Committed to balancing compassion and accountability in team leadership. * Passionate about improving mental health care access, quality, and outcomes. Key Performance Metrics: * Successful expansion from 1 to 10+ clinics within established timeframes and budgets. * Execution of the second clinic launch as a scalable blueprint for future sites. * Revenue and profitability growth in alignment with organizational goals. * Scalable systems and process implementation across all locations. * High employee engagement, strong team retention, and positive performance indicators. * Positive patient experience outcomes, including satisfaction, retention, and referrals. * Operational efficiency gains are measured by cost per session, throughput, and utilization. * Full regulatory compliance and strong payer relationship management. Pay: * Compensation & Incentive Structure * Base Salary: Starting at $150,000 in Year 1 * Performance Bonuses: Eligibility for annual bonuses * Equity: Participation in the company equity program * Total First-Year Earning Potential: $220,000 – $240,000 Location & Work Type: This is a full-time, on-site position based in New York, with travel to future clinic locations as part of expansion efforts.

Job Description TITLE: QUALITY ADMINISTRATOR DEPARTMENT: COMPLIANCE REPORTS TO: QUALITY COMPLIANCE MANAGER FLSA STATUS: NON-EXEMPT JOB DESCRIPTION REVISION: 09/04/24 BASIC FUNCTIONS The Quality Administrator will provide support to the Quality Compliance team in maintaining a strong overall Quality Compliance Program including the Quality Management System and Supply Chain. This individual has the responsibility and authority to carry out all assigned tasks. SPECIFIC DUTIES GENERAL: • Produce detailed Excel, Word, and PowerPoint reports/presentations as needed by Department Leads., • Preparation of Quality Management Reviews, acquiring accurate data necessary to communicate the Quality Management System., • Evaluating QMR data and reporting back findings including but not limited to: trends, areas of concern, etc. to Department Leads., • Update management on open items related to projects., • Coordinate schedules, activities, meeting minutes and follow-up action items., • Provide support to External Provider Qualification program; identify risks and opportunities for improvement., • Provide support for updating all vendor files in EPDS as per approved Vendor Forms., • Assist Compliance team with functions related to document control., • Lead and/or conduct internal audits throughout the organization as directed by the Audit Program Manager in accordance with ISO19011, • Assist personnel with on-the-spot audits and process walk through as requested., • Member of the "Surveys Team", thus responsible for completion of Incoming Self-Assessments as directed by the Director of Contracts., • Training of personnel when requested by Management on any responsible processes., • Act as a backup administrator to the Compliance Regulatory Platform., • Ensure compliance with company code of conduct and all applicable laws, regulations, rules and policies., • Update maintain and grow tracker with any applicable incidents as directed, • May be assigned additional responsibilities as directed by the Quality Compliance Manager QMS TRAINING ADMINISTRATOR: • Input training requirements provided by the Management Representative for all QMS applicable job titles, • Ensure newly onboarded employees are meeting training requirements within the 90-day probationary period, • Ensure training of revised documents are completed within the two-week CTG requirement. Follow up with department heads as needed to ensure trainings are conducted, • Send Weekly Delinquent Training Report to department heads as applicable., • Follow up with department heads regularly to ensure trainings are conducted and training records are closed, • Upload and maintain employee certifications within the Compliance Regulatory Platform, • Monitor employee certification expiration dates and notify department heads accordingly, • Ensure operational employees’ vision exams are up-to-date and notify department heads accordingly STANDARD REQUIREMENTS Comply with all requirements of International Standard ISO9001, ISO17025 and ISO27001, NIST 800-171, CMMC – Cyber Security and Informational Data Security Requirements. Aerospace Management System Standards AS9100, AS9120, IDEA- QMS-9090, ASA-100 and supporting construct standards AS6081, AS6171, IDEA-STD-1010, AC7402-CAAP, CCAP-101, FAA AC00-56, ANSI/ESD S20.20. All employees shall commit and comply with the requirements of AS5553 for Counterfeit Electrical, Electronic and Electromechanical (EEE) Parts – Avoidance, Detection, Mitigation and Disposition practices. METRICS AND MEASURABLES • Weekly recertification rate to meet annual requirements for External Providers (as needed with Supply Chain designee), • Re-Certification rate average turn time., • Procurement (Sales) Weekly completion rates, • Sub-Tier assessments submitted for completion + return rates., • New Sub-Tiers added monthly., • Closures of all said projects within CTG’s Compliance Project Management tool, • Customer Surveys received and documented monthly EDUCATION / EXPERIENCE / COMPENTENCY • Bachelor’s degree, preferred., • 1-3 years of administrative experience., • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, Excel and Project Management Tools., • Detail oriented and comfortable working in a fast-paced office environment, • Exceptional communication skills. ALL TRAININGS OUTLINED FOR THIS JOB DESCRIPTION ARE IDENTIFIED WITHIN CRESTWOOD TECHNOLOGY GROUP’S TRAINING MATRIX, LOCATED WITHIN THE LEARNING MANAGEMENT TOOL WITHIN EACH INDIVIDUALS PRE-REQUISITES.

Job Description Reports To: Program Director of Children’s Advocacy Services Program: Cross Systems Unit Location: Westchester County Department of Social Services - White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt Salary Range: $54,000-$58,000 Summary Description: The Cross Systems Unit provides community-based care coordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized Care Coordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized Care Coordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC’s are intended and empowered to cut across organizational and disciplinary boundaries. Responsibilities: • Provide outreach to engage children and families who are eligible for the program., • Conduct a comprehensive, strengths-based assessment of the child and family and their service needs., • Develop a child and family specific service plan in collaboration with each family., • Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner., • Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals., • Facilitate ongoing communication among the child, family and community providers., • Provide crisis intervention and stabilization to children and families in the program as needed., • Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County., • Document client progress and maintain a permanent record of client activity according to established methods and procedures., • Practice with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of New York., • Other designated or related duties. Competencies: • Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology., • Familiarity with and ability to use an Electronic Health Record system., • Experience in understanding family systems based on diversity of cultural and ethnic backgrounds., • Highly organized, detail-oriented, and self-motivated. Key Performance Indicators (KPIs): • ICC is expected to complete documentation in a timely manner, as per DSS contract and agency’s standards., • ICC is expected to visit families a minimum of two times per month as per DSS contract requirements. Requirements: • The Individualized Care Coordinator must have a Bachelor’s Degree in the human service field and two years of experience in providing direct services or linking children to a broad array of services or a Master’s Degree in the human service field with one year of experience., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Familiarity with and ability to use an Electronic Health Record system., • Must be reliable and able to work independently and understand the importance of maintaining confidentiality., • The Individualized Care Coordinator must have and maintain a valid Driver’s License with a driving record that is satisfactory to our insurance carrier., • The Individualized Care Coordinator must maintain current New York State Defensive Driving certification., • The Individualized Care Coordinator must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search., • The Individualized Care Coordinator must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List., • The Individualized Care Coordinator must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect., • The Individualized Care Coordinator must be legally eligible to work in the United States without sponsorship., • Fluency in English (Reading, Writing, Speaking)., • Fluency in Spanish preferred but not required., • Strong computer knowledge: typing, communication tools, scheduling tools and web browsers., • Proficiency in Microsoft Office suite and database management systems., • Fluency in English (Reading, Writing, Speaking)., • Must be cleared and maintain clearance by applicable regulatory clearances as required., • Legally eligible to work in the United States without sponsorship. Special Considerations: • Must be able to meet with families when youth are out of school during after-school hours., • This is a mobile position requiring field work., • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job DescriptionOverview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Allied Universal® is hiring a Security Client Manager, based out of our White Plains, New York branch. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. RESPONSIBILITIES: Caring Leadership, Client Engagement, and Operational Oversight: • Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio, • Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability, • Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets, • Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction, • Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements QUALIFICATIONS (MUST HAVE): • Must possess one or more of the following:, • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization, • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization, • High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization, • Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of two (2) years of experience driving operational goals, • Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results, • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction, • Proficiency in web-based applications and computer systems, including Microsoft Office, • Knowledge of safety protocols and service deliverables, • Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting, • Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently, • Law enforcement, military and/or contract or proprietary security services experience, • Experience managing a dispersed workforce in a multi-location operation, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company's 401(k)plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2025-1473830