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SouthEnd Psychiatry is a growing mental health practice dedicated to providing compassionate, accessible, and patient-centered care. We are seeking a Customer Support Agent to join our team. This role is the first point of contact for patients and prospective clients, ensuring a smooth and supportive experience from the moment they reach out. Key Responsibilities • Respond to patient inquiries via phone, email, and chat in a timely and professional manner., • Assist with scheduling appointments, verifying insurance, and updating patient records., • Provide information about services, treatment options, and policies., • Escalate complex concerns to clinical or administrative staff when necessary., • Maintain confidentiality in compliance with HIPAA and organizational policies., • Track and document all interactions accurately in the system., • Contribute to a positive and supportive patient experience. Qualifications • High school diploma or equivalent required; associate’s degree preferred., • 1–2 years of experience in customer service, call center, or healthcare support., • Strong written and verbal communication skills., • Empathy, patience, and professionalism when engaging with patients., • Ability to multitask, prioritize, and work independently in a remote setting., • Familiarity with healthcare or mental health services preferred., • Proficiency with scheduling systems, EMRs, or CRM tools a plus. What We Offer • Competitive hourly pay or salary, • Remote-friendly work environment, • Health, dental, and vision benefits (for eligible employees), • Paid time off and holidays, • Training and career development opportunities, • The opportunity to make a meaningful impact on patient care
Job Title: Live Shopping Host - Female Location: Onsite / Remote / Hybrid (specify) Employment Type: Full-time / Part-time / Contract (specify) Job Summary: We are seeking a dynamic, engaging, and confident Live Shopping Host to represent our brand in interactive live-stream shopping events. The ideal candidate is energetic, camera-friendly, persuasive, and passionate about showcasing products in a way that entertains, informs, and converts viewers into customers. Key Responsibilities: • Host and present live-stream shopping events across digital platforms (Facebook Live, TikTok Shop, YouTube, Instagram, e-commerce apps, etc.)., • Demonstrate and explain product features, benefits, and usage in an engaging and authentic manner., • Interact with live audiences by answering questions, responding to comments, and encouraging purchases., • Work with the marketing and sales teams to plan live show schedules, product lineups, and promotional strategies., • Maintain deep product knowledge to effectively address customer inquiries., • Track live-stream performance metrics and provide feedback for continuous improvement., • Assist in content creation, including short-form videos, teasers, and promotional clips for upcoming live sessions., • Uphold company branding, image, and professionalism during all live appearances. Qualifications & Skills: • Proven experience as a live-stream host, influencer, presenter, or similar on-camera role (preferred)., • Strong communication, public speaking, and storytelling skills., • Charismatic personality with the ability to connect with diverse audiences., • Sales-driven mindset with understanding of e-commerce and online shopping trends., • Comfortable working in fast-paced, performance-based environments., • Knowledge of social media platforms, live-streaming tools, and engagement strategies., • Basic technical knowledge (lighting, audio, streaming software) is a plus., • Flexible schedule to accommodate live-stream events, including evenings, weekends, or holidays. Education & Experience: • Bachelor’s degree in Marketing, Communications, Media, or related field (preferred, not required)., • Experience in live selling, sales, entertainment, or media hosting is an advantage. Compensation: • $15 hour plus tip WORK SCHEDULE: FRIDAY, SATURDAY AND SUNDAY STUDIO ADDRESS / LOCATION: 79E BURNSIDE AVENUE Kindly Call our Office for more information: EMPLOYEE AI