Remote product manager jobs in Newark, New Jersey - Page 4Create job alerts

About the Staff Product Manager, Personalization - Foundations at Headspace: We are seeking a Staff Product Manager, Personalization - Foundations to own the centralized member and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the Headspace product. You will be the product leader responsible for defining the long-term vision to create the definitive single source of truth for user data and behavioral modeling, enabling hyper-accurate, real-time decisioning for all customer interactions that powers all Headspace experiences. This role requires a unique blend of product management excellence, deep technical understanding of data and ML platforms, and a strong commitment to delivering personalized and impactful member journeys. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our personalization efforts. What you will do: • Platform Vision & Strategy: Define the long-term vision and strategy for the Personalization Foundations platform, including centralized user/content data, segmentation infrastructure, and core ML services, by owning the product roadmap and collaborating with leadership., • Core Responsibility: Own the centralized user and content data layers, segmentation infrastructure, and the core Machine Learning (ML) services that power all personalization features across the product., • Key Workstream Leadership: Lead the product strategy and execution for key workstreams, including Customer/Content Embeddings, Real-Time Event Processing, Segmentation Tooling, P13N Model Deployment & A/B Testing, Data Governance & Personalization Privacy, and Content Type Balance., • Execution & Delivery: Lead the entire product lifecycle for core platform capabilities, from ideation and specification through development, launch, and iteration, ensuring high quality and timely delivery., • Technical Product Ownership: Work closely with Engineering, Science, and Product Design to define and prioritize requirements for the data and ML platform, APIs, and services that enable scalable personalization across Headspace’s Member Experiences., • Cross-Functional Alignment: Partner cross-functionally with consuming Product teams, Engineering, Data Science, and Legal to ensure alignment and successful execution of foundation initiatives., • Analysis & Reporting: Establish clear metrics for platform success (e.g., data quality, model latency, feature adoption, P13N-driven LTV engagement) and rigorously track and report on performance., • Team Oversight & Mentorship: Provide technical and product oversight for complex projects and actively mentor junior members of the product organization on best practices for platform and data products. What you will bring: Required Skills: • 6+ years of experience in Product Management, with at least 2+ years on data platforms, Machine Learning (ML) infrastructure, or consumer/content personalization services., • Proven track record of defining and launching successful platform products that serve as internal services for other product teams., • Exceptional strategic thinking and analytical skills, capable of translating complex data and ML problems into clear product roadmaps and specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally., • Experience working closely with ML Engineering and Data Science teams on high-scale, real-time data and ML systems. Preferred Skills: • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace., • Prior experience scaling a data platform in a high-growth environment. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see:

Title: AI UPS Product Manager – Energy Infrastructure Projects Location: corporate office in Miami, FL. Role is 100% Remote (EST and CST preferred) Term: FTE, Direct Hire Position Overview Our client delivers turnkey clean energy and power infrastructure solutions across the Americas. We design, build, and operate advanced Battery Energy Storage Systems (BESS) and mission-critical networks for data centers, utilities, and industrial clients. Our technology-first mindset powers systems from SCADA to cloud—and everything in between. About The Position We're looking for an AI UPS Product Manager with project- and/or product-based engineering experience to co-lead the AI UPS electrical and controls hardware product design, documentation generation, lead system-level product technical compliance and support the development activities related to this product. This is a system-level product focused role—we need someone who can speak fluently about both power electronics, BESS systems and controls, ideally have experience with UPS systems in mission critical applications or data centers, conduct market assessment and analysis and interface with the customer, product team core product managers, as well as the project, commissioning and service engineering teams. What You'll Do ● Conduct competitor market analysis (benchmarking) that informs the product roadmap: price, differentiators, scope, etc.. ● Create and maintain the product roadmap with the product director and core product managers. ● Support the sales engineering and marketing team by providing technical support and product documentation that meet the market's needs. ● Lead continuous product improvement of the AI UPS by managing its lifecycle: from idea to functional product upgrade ● Support product development of the AI UPS by capturing design improvement feedback from the different stakeholders: customer, sales engineering, project engineering, commissioning and service. ● Train teams on product functionality. ● Compile product technical information packages for the project engineering team. ● Support review and validation of the AI UPS electrical-related product during the project execution phase. ● Participate in product design sprints with the engineering team. ● Participate in the product's commissioning phase. Required Qualifications ● Bachelor's degree in Electrical Engineering, Power Electronics Engineering, or similar technical field. ● 10+ years of product management experience in project-based or industrial settings. ● Proven system-level design experience of MW scale power electronics, BESS and related controls equipment. ● Understanding of BESS systems integration with power electronics equipment. ● Project management skills. ● Excellent communication skills across technical and non-technical teams. ● Willing to travel up to 20% for product FAT inspection and site commissioning witnessing. Preferred Plus ● Experience with UPS/mission critical applications or utility-scale infrastructure

About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. Position Summary Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward. You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract. You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people. You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally. \n What you'll do • Define the vision, goals, and measures of success for the products and services you manage, • Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches, • Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics, • Work closely with cross-functional teams to develop and ship projects, • Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors, • Collaborate with the project management team to prioritize roadmaps and inbound units of work, • Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors, • Understand and communicate the needs of end users and population segments we serve and government partners we work with, • Measure product progress toward business goals or user needs and translate data insights into action, • Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward Required skills • At least three (3) years of experience as a Product Manager of a cross-functional team, • Bachelor's degree or equivalent experience, • Experience running and/or shipping consumer web applications, • Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors, • Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator, • Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan, • Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs, • Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective, • Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations, • An adaptive, empathetic, collaborative, and positive mindset \n$98,000 - $153,000 a year\n Other requirements All roles at Nava require the following: ● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired. ● Candidates who are offered a job with Nava must possess work authorization that does not require sponsorship by their employer for a visa now or in the future. ● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances. Perks working with Nava ● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits. ● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave. ● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well. ● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave. ● Employee wellness program: Access our comprehensive Employee Wellness Program. ● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC. ● Fertility support: Benefit from fertility support and treatment options. ● Sabbatical leave: We offer a sabbatical leave program. ● 401k contributions: We match 4% of your salary in 401k contributions. ● Flexible work arrangements: We offer flexible work arrangements to suit your needs. ● Home office setup: Receive assistance with your home office setup and a monthly phone allowance. ● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable). ● Learning and development: Access our comprehensive learning and development program. ● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license. ● Equity stock options: Benefit from equity stock options. ● Employee referral program: Participate in our employee referral program. ● Commuter benefits: Enjoy commuter benefits. ● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance. ● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work. Location You can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our ___ to find out about career opportunities, new partnerships, and news from the broader civic tech community. Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025. Please contact the recruiting team at if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.

About Valdera At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale.We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy. About the Role We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations. • Own Customer Outcomes: Own a portfolio of enterprise customers end-to-end, driving onboarding, adoption, retention, expansion, and measurable business impact., • Stakeholder Engagement: Lead day-to-day relationships with customer owners and functional leads, aligning teams around execution, adoption, and delivery of outcomes., • Value Realization: Translate platform usage into quantifiable outcomes such as cost savings, risk reduction, and supply chain resilience., • Operating Model Development: Build and refine scalable processes, playbooks, and customer-facing materials to accelerate adoption and strengthen execution., • Cross-Functional Execution: Partner closely with Sales, Product, and Engineering to resolve issues, advocate for customer needs, and improve the product experience., • 5–10 years of total professional experience., • Customer Success & SaaS Account Leadership: 3–5+ years managing enterprise SaaS accounts, with responsibility for onboarding, driving adoption, managing renewals, and delivering measurable business outcomes., • Language Skills: English - Native or professional fluency is required., • Location: Remote within North America, • Highly Desirable: Experience in the Chemicals, Manufacturing, or Supply Chain/Procurement sectors. You understand the language of BOMs, RFQs, and raw material sourcing., • Additional Experience: Experience with transformation and value-creation initiatives with hands-on ownership of client outcomes., • Enterprise DNA: You are comfortable operating within multi-stakeholder organizations, leading change management programs, and maintaining execution momentum., • Intellectual Curiosity: You genuinely want to understand how things are made and the chemistry behind the products we use every day., • High Agency: You don’t wait for a playbook; you see a problem and you solve it. You are comfortable working with ambiguity in a high-growth startup environment., • Relationship-Driven: You build trusted relationships by helping customers succeed, as an organization and as individuals., • Builder Mentality: You love building a business and shaping processes, you don’t wait for it to show up., • Ownership: You will play a key role in shaping our Customer Success organization and its operating model., • Impact: We are not just optimizing clicks; we are fixing the physical supply chain that the world relies on.

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. ___ At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry’s transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues—so human teams can focus on innovation, not firefighting. In this role, you’ll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You’ll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You’ll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You’ll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You’ll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities • Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys, • Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams, • Partner closely with engineering and design on API design and developer experience, • Partner on platform strategy with our AI team to align REST API and MCP capabilities, • Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them, • Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work, • Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input, • 5+ years of product management experience in SaaS, enterprise software, or developer tools, • Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices, • Technical depth and communication skills to collaborate effectively with senior engineers, • Hands-on experience working with third‑party APIs, designing RESTful APIs, and partnering on integration solution design, • Proven success in high-velocity product teams delivering customer value through iteration and tight feedback loops, • Proficiency with analytics tools and a track record of data-driven decision-making, • Ability to communicate clearly with customers and internal stakeholders across product and go-to-market, • Strong customer empathy and a curiosity-driven approach to learning their needs, • Ability to lead through influence and drive outcomes across teams, • Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand, • Bachelor’s degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering), • Strong understanding of incident response and DevOps workflows, • Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) The base salary range for this position is 180,000 - 304,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for ___! Where we work PagerDuty operates a hybrid work model with ___ in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work ___ guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our ___. Your package may include: • Competitive salary, • Comprehensive benefits package, • Flexible work arrangements, • Company equity*, • ESPP (Employee Stock Purchase Program)*, • Retirement or pension plan*, • Generous paid vacation time, • Paid holidays and sick leave, • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO, • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*, • Paid volunteer time off: 20 hours per year, • Company-wide hack weeks, • Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our ___ and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

Job Title: Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Chief Customer Officer Location: US – Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. We provide one platform for all government workflows - fill, pay, route, automate, sign, and populate. Built for how government really works, SimpliGov combines modern tech with a human touch: no-code tools, fast support, and proven results across 100+ agencies. We are growing rapidly and looking for talented, high-impact players to join our team! Role Overview: This is an incredible opportunity for a customer-obsessed professional who is equally passionate about making a real impact in state and local communities. As a Customer Success Manager (CSM) at SimpliGov, you will be a trusted partner helping government customers achieve their strategic objectives and realize maximum value from their investment in SimpliGov’s solutions and services. You will manage a portfolio of accounts, ensuring customer satisfaction, retention, and expansion, while fostering long-term executive relationships. Acting as the voice of the customer, you will work cross-functionally with Sales, Product Management, Engineering, Professional Services, Marketing, and other teams to align customer needs with SimpliGov’s innovation and delivery. This role operates in a fully remote environment with planned travel to customer locations, industry events, and company gatherings. Being a CSM requires a balance of strategic consulting, technical acumen, and program management. You must be comfortable engaging with C-level executives, department heads, and technical project leads, while also diving deep into product functionality to provide expert guidance. The ideal candidate is proactive, data-driven, and enthusiastic about driving digital transformation in the public sector. Responsibilities: Customer Consultation & Engagement • Own and manage a portfolio of accounts with clear alignment at the project, program and leadership levels., • Consultatively drive adoption by implementing success plans, building and expanding relationships, and delivering valuable performance insights., • Help maintain customer documentation, success plan tracking, and account records. Data, Insights & Reporting • Track customer utilization and adoption metrics, highlighting trends or risks to the CSM team., • Prepare dashboards, meeting summaries, and materials for QBRs/EBRs., • Assist in gathering customer feedback and organizing it for internal teams. Retention & Expansion • Convey value by demonstrating progress in the customer’s program outcomes., • Hold Strategic/Executive Business Reviews to ensure value is realized at the leadership level., • Identify and support expansion opportunities by working with Sales to increase customer adoption and business objectives. Cross‑Functional Coordination • Collaborate with Product, Support, and Professional Services teams to ensure customers receive coordinated, consistent service., • Document product issues or enhancement requests and monitor progress toward resolution., • Support internal process improvements, including the use of AI tools to increase efficiency where appropriate. Customer Education • Maintain up‑to‑date knowledge of SimpliGov features to provide accurate guidance and direct customers to appropriate resources. Qualifications: • 5+ years of relevant, client-facing experience in customer success, account management, or consulting (required)., • Strong background working with government or public sector clients (required)., • Proven ability to influence senior stakeholders and present strategic recommendations to executives., • Operates with a bias to action and enthusiastically embraces change management., • Highly organized with strong attention to detail and follow‑through that thrives in a fast-paced, growing organization., • Strong account management skills with a track record of managing complex, multi-stakeholder initiatives., • Experience with SaaS/cloud-based applications and digital transformation programs., • Excellent communication, presentation, and interpersonal skills., • Demonstrated ability to create and execute adoption and success plans that drive measurable business outcomes., • Skilled in developing product use cases and guiding customers on best practices., • Highly organized with exceptional follow-through and the ability to balance multiple priorities in a fast-paced environment., • Passionate about public service and improving citizen experiences through technology., • Eagerness to grow into a Senior or Enterprise Customer Success Manager role or into people management over time. What We Offer: • Medical, dental, and vision insurance plans, with significant employer contributions for employees AND dependents (contributions based on base-level plan; buyup plans available at additional costs), • Company-sponsored life, short-term, and long-term disability insurance, • 11 Paid holidays, • Flexible time off, • 401k plan with 4% employer match, • Monthly home office stipend, • Monthly wellness stipend Why Join SimpliGov? At SimpliGov, you’ll be part of a mission‑driven team transforming how government works. We help state and local agencies modernize their processes and deliver better services to their communities. As a Customer Success Manager, you will gain hands‑on experience working with customers, technology teams, and real public‑impact projects—while developing the skills and experience needed to advance your career. Legal Disclaimers: SimpliGov does not currently sponsor applicants for work visas. The US base salary range for this full-time position begins at $100,000+ bonus + benefits. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. SimpliGov participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

Remote Contract. 24 months. NO C2C. EMS Application Developer develops design and performs software development for suite of Electric Power Grid Applications. The suite includes Energy Management System (EMS) applications such as Topology Processor, Power Flows, State Estimator, Contingency Analysis, Load Frequency Control, Dispatcher Training Simulator (DTS), ICCP, SCADA, CIM Importer, Interfaces and Dynamic Stability Analysis, Load & IRR Forecasting, PMU, Network Model Management system (NMMS) applications. Adhere to software development life cycle (SDLC) processes that includes performing testing and validation of Grid Applications and User Interface changes to deliver quality software to customers. This position will report to the Supervisor/Manager of Grid & Market Solutions (GMS) Technology Development – Grid team. JOB DUTIES • Broadly applies principles, theories and concepts related to the profession. A seasoned, experienced professional with an in-depth/full understanding of area of specialization., • May provide recommendations regarding issues outside the bounds of defined procedures and practices. Demonstrates good judgment in selecting methods and techniques for obtaining solutions., • Wide latitude for decisions within assignments, programs, and projects; impact is generally limited to the project or department. ADDITIONAL JOB DUTIES Level 3 • Works under the direction of a senior developer or supervisor/manager to complete departmental goals and assignments., • Performs all work according to applicable rules and regulations including regulatory requirements and organization policies and procedures., • Good Knowledge on core electric power systems operations and control functions like power flow studies, state estimation, contingency analysis, economic dispatch, Unit Commitment, and electric power market operations., • Works with internal stake holders closely, review and understand grid applications functional and non-functional requirements., • Develops design, performs software development (using Fortran, C/C++, Java, Perl, Python etc. programming languages) and testing for suite of grid applications and its interfaces in windows and Linux environments., • Designs, develops, and tests grid applications backend oracle database changes using Oracle PL/SQL programming language., • Performs grid applications user interfaces display development using GE EMS FGbuilder and Siemens WebSDK platform., • Performs GE EMS applications software code migration to port all customs from current EMS system to upgrade EMS system as part EMS Upgrade project., • Participates in requirements and design review discussions with grid systems vendors (GE, Powertech, Siemens, EPG, Itron)., • Adheres to software development life cycle (SDLC) standards for all the software changes within portfolio., • Understands and follows grid applications software release process and best practices to deliver software changes to customers seamlessly. Adheres to change management processes during software release delivery., • Participates in interdepartmental meetings and present software design and implementation details., • Good Knowledge on Linear and Non-Linear Optimization techniques and understand grid applications (SCOPF, SCUC etc.) optimization objective functions formulation., • Analyzes electric power grid operations and congestion management related requirements and designs, develops software solutions in core EMS applications like Power Flows, State Estimator, Contingency Analysis, Load Frequency Control, Load Forecast, Dispatcher Training Simulator (DTS) and in developed custom EMS applications to meet the requirements., • Works closely with Network Modeling team on CIM Model data modeling, designs CIM Importer Schema and performs EMS CIM Importer software development., • Analyzes, troubleshoots, identifies root cause of Voltage and Transient Stability Analysis (VSAT/TSAT) applications issues, and works with Powertech to develop and deliver software solutions to resolve the issues., • Designs and implements IRR (Wind/Solar) forecast requirements in Siemens WebSDK based forecast presentation platform., • Deploys, configures, integrates, and tests software releases from grid systems vendors in development environments and delivers quality software releases to customers. Vendor software includes GE EMS, Siemens Network Model Management System (NMMS), Powertech DSA/VSAT/TSAT, EPG PMU/RTDMS, iTron MetrixIDR., • Provide timely software solutions to address grid applications critical production issues on 24x7 basis as level 2 support team., • Works closely with GMS production support teams, Grid Operations & Training teams, Network Modeling team and provides technical support on EMS, DTS and NMMS applications., • Automates software development processes using Continuous Integration and Continuous Delivery (CI/CD) tools such as Bitbucket, Apache Maven/Jenkins etc., • Creates and gives presentations for training on GMS grid applications enhancements., • Assists in developing tools, processes and procedures that improves grid applications software development and departmental/organizational efficiencies., • Designs and develops integration and data flows between EMS applications and downstream systems such as VSAT/TSAT, Market Management System (MMS), market reports, settlements, Itron Load Forecasting, IRR forecast interfaces and control room situational awareness applications., • Analyze, troubleshoot, identify root cause of all grid applications, database, and system issues, and develop software solutions., • Maintains and supports grid systems in development environments. Senior Level - In addition to above Level 3 job duties Works with vendors on grid applications and its interfaces improvements and proposes design changes. • Performs code reviews and approve code changes developed by other developers., • Automates grid applications and user interfaces unit and regression testing as much as possible by developing scripts and using third party automation tools such as Selenium., • Conducts all phases of product software development lifecycle, including the analysis, design, test, and integration of products., • Creates and gives presentations for product solutions and training on GMS grid applications. All Levels -- Preferred Work Experience • Experience with one of the vendors (Hitachi Energy/ABB, GE, Siemens, Resource Innovations/Nexant, OSI Inc) Energy or Market Management Systems and applications preferred., • Power industry experience in grid and market arena preferably with software vendors or ISO/utilities., • Experience with programming languages such as FORTRAN, C, C++, Java, Perl and Python., • Experience with Oracle PL/SQL, • Experience with Commercial Optimization Solvers: CPLEX/AMPL, Gurobi, • Experience with CIM/XML model-based tools., • Experience with developing integration layers using Messaging Services: Tibco JMS, AMQ SKILL REQUIREMENTS (All levels) • Programming Languages/Packages/Scripting: C, C++, VisualC++, FORTRAN, Java, Perl, Python, PL/SQL, Shell Scripting, • Web Application Servers: JBOSS, Tomcat, • Message Queues: Tibco JMS, AMQ, • Web Based Development – J2EE, Servlets, SOAP, Java Script, HTML/CSS, XML, • Database: Oracle, SQLSERVER, • Source Code Control Tools: Git, GitHub, • Optimization Solvers: CPLEX/AMPL, Gurobi, • Operating System: Windows, Linux, AIX REQUIRED EXPERIENCE • Level 3: Requires minimum 3 years related work experience in excess of degree requirements, • Senior: Requires minimum 5 years related work experience in excess of degree requirements EDUCATION • Bachelor's Degree: Electrical Engineering, Computer Engineering, Computer Science or related field (Required), • Master's Degree: Electrical Engineering, Computer Engineering, Computer Science or related field (Preferred), • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The base pay range for this role is $67.60 - $81.69 per hour. MWResource offers medical, dental and vision coverage through Florida Blue, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants. Applications accepted on a rolling basis until filled. MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group. Candidates must be authorized to work in the United States. Candidates will be required to pass a background check and drug screening. Please note we are not open to outsourcing our recruitment needs.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Job Summary: Reporting to the Director of Global Labeling, the Manager, Global Labeling/Operations is responsible for supporting Global Labeling Leads in daily operational labeling activities (US and global); managing and maintaining US SPL, drug listings, and establishment registrations; triaging, reviewing, and tracking Country Product Information (CPI); and performing operational activities that support Global Labeling deliverables and responsibilities. The primary responsibilities will be structured product labeling and maintaining drug listings. Essential Functions • Collaborate with key stakeholders to facilitate and lead cross-functional teams in the development, review, approval, and maintenance of the establishment registration and drug listing (bulk and finished) in the US., • Perform bi-annual review and submission of FDA-required drug listings and establishment registrations., • Act as a Subject Matter Expert (SME) on US Structured Product Labeling (SPL): Provide guidance and support for the U.S. drug listings and Structured Product Labeling (SPL), partner with an external service provider to deliver on SPL commitments., • Collaborate with global stakeholders and stay abreast of structured product labeling developments, requirements, and formats in rest of world, • Be familiar with National Drug Code (NDC), Dun and Bradstreet Number (DUNS), FDA Establishment Identification (FEI), and Global Trade Identification Number (GTIN) requirements, • Review and track requests for updates to Country Product Information (CPI) and CPI components. This includes QC, proofing, copy editing and formatting of documents, and coordinate review by Global Labeling Lead., • Attend necessary labeling team meetings to discuss decisions regarding any label and CPI updates, discuss any findings of meaningful differences among Source Reference Labels (SRLs) and CPIs., • Represent the Global Regulatory Services and Operations (GRSO), Global Labeling Group on project teams., • Support the use and development of current and new tools, technologies, and processes to support global label development, submission, approval, and dispatch of Source Reference Labels in and to respective countries in addition to global label support., • Track periodic CCDS reviews to ensure compliance with internal procedures and timelines., • Maintain labeling history documents and assist in responding to labeling-related queries from various functional areas., • Ensure all actions taken within role follow applicable SOPs and associated documents so that high quality delivery of outputs and compliance is maintained., • Ensure appropriate tracking of labeling projects via defined procedures and optimal use of systems., • Participate in and contribute to the continuous improvement efforts related to business practices and tools utilized within role., • Contribute and support the development and maintenance of job aids and guidance documents., • Support compliance activities including audits, inspections, and labeling-related escalations and non-conformances Requirements • BS degree (or higher) in life science, • A minimum of 4 years of experience in the pharmaceutical industry is required, • A minimum of 2 years of experience in product labeling/labeling regulations is required, • Can demonstrate strong project management, problem solving, strategic thinking, negotiation, interpersonal and communication skills (both written and oral), attention to detail and ability to work under tight timelines, and across teams and regions, • Possess experience in both local and global regulatory labeling environments and work on multiple projects, • Must be a team-oriented individual with personal commitment to human relations, integrity, giving and receiving feedback, adaptability, and a diverse working environment, • Able to work under pressure and enforce company-wide standards, • Must possess a strong working knowledge of Microsoft Office applications, document management systems, labeling text verification systems as well as related labeling software and trackers, • Remote based, but requires travel as needed Eisai Salary Transparency Language: The annual base salary range for the Manager Global Labeling/Operations (Drug Listing) - Remote is from :$100,000-$131,300 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

We’re hiring a Senior Product Manager – AI to launch and scale AI-powered features that transform the patient experience at Rula. Your focus will be on building safe, supportive, and personalized AI experiences that enhance care while maintaining the highest clinical standards. You’ll work at

Openly is rebuilding insurance from the ground up.We are re-envisioning and enhancing every aspect of the customer experience.Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing,

Creates and maintains product roadmap, leading the design, development, and launch of new loan products and enhancements, ensuring alignment with market trends and client needs, and provides recommendations regarding product campaigns to drive product penetration. Negotiate and manage vendor contrac

Hybrid - Mostly Remote This Jobot Consulting Job is hosted by: Alyssa Montgomery Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $45 - $80 per hour A bit about us: The Program Manager – Product Development will drive cross-functional programs that bring together hardware, embedded systems, and consumer-facing software applications. This is a high-visibility role where you’ll align global teams, manage New Product Introduction (NPI) processes, and ensure on-time, on-budget delivery of next-generation connected products. This is not a traditional IT or software project management role — we need someone who understands end-to-end product development, from concept through launch, where physical devices and software come together. Why join us? Opportunity to play a key role in the launch of globally recognized, innovative products. Work in a collaborative, creative, and customer-first culture that values curiosity and transparency. Hybrid (mostly reote) Nashville HQ environment with flexibility to collaborate across global teams. Job Details Key Responsibilities Lead new product introduction (NPI) programs from early design through launch, integrating hardware, firmware, and companion applications. Develop project charters, timelines, and risk mitigation plans; oversee execution across global teams. Drive cross-functional alignment among engineering, product, UX, supply chain, and marketing. Coordinate with teams in other countries, ensuring smooth global collaboration and accountability. Prepare program dashboards and reports, providing regular updates to senior leadership. Manage compliance with regulatory standards (UL, CE, FCC, etc.) where relevant. Adapt between stage-gate and Agile/hybrid methodologies depending on program needs. Collaborate with external suppliers and vendors for key program deliverables. Looking for: 5+ years of program or product development management experience in consumer products, appliances, electronics, or connected devices. Proven background delivering hardware + software + connectivity programs (IoT, mobile apps, Bluetooth/Wi-Fi, embedded systems) - You don't have to have experience with all of this, but the more the better! Strong NPI/product development knowledge, including design freezes, prototyping, and production readiness. Experience managing and aligning globally distributed teams across multiple time zones. Excellent communication skills, with the ability to report to executive stakeholders and gain consensus across diverse teams. Familiarity with Agile/Scrum or SAFe; PMP, PMI-ACP, or similar certifications preferred. Bachelor’s degree in Engineering, Computer Science, or related discipline; advanced degree a plus. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

The Regional Activation Manager role is expected to provide day-to-day tactical marketing support and serve as the "feet on the street" to drive revenue and growth in the Upstate New York market. The Regional Activation Manager will coordinate and execute regionally and nationally led marketing programs, initiatives, and events for both sides of the business, consumer packaged goods and retail, for both RISE and external dispensary accounts, all while maintaining a RISE-first concept. The overall goal of this position is to bring brands to life and support retail initiatives through the tactical ownership of various marketing initiatives. This role requires a candidate who is excellent at relationship-building and collaborating, resourceful and has a passion for the cannabis industry. This role is fully remote and requires reliable transportation, as it involves 100% travel throughout Upstate New York (including Buffalo, Rochester, Syracuse, Binghamton, and Albany). • Localcoordination andexecution of all centrally and regionally led marketing programs in market,including but not limited to event sponsorships,concerts,in-storeevents,andwholesale programs, etc.Regularlypartnerwithretail operations andlocal store teamsexecute marketingprograms and eventson and offsite, • Ensure that any centrally andregionally-ledpromotionsand product/strain launchesare fully executed at the store level including but not limited to displays,in-stock product,signage, employee swag, employee education., • Responsible for ensuringregionalbudget is up to date and expenses recorded ina timelymanner., • Focus onexecutionof marketing initiativesat RISE.Regularly workandmaintainexcellent relationships withlocalstore leadership teams, • Support sales team with accounttrainingsand trade events in partnership with Manager, Regional Marketing., • AssisttheManager, Regional Marketing in the customization ofdigital and printedcreativetemplates for various centrally and regionally led Initiativestofit regional needs, • Provide marketinginitiativeand event recaps toidentifyareas of opportunity, provide constructivefeedbackand make recommendations for improvement and growth., • Establish strong relationshipsand communication channels withcustomers,externalpartnersandcross functionalteammembers., • Completing surveysfor inside and outside accountsvia online menus andin personstore visits., • Must beavailablenights, weekends and flexibility and willingness to be available during non-traditional hoursasrequired., • A high integrity leader who understands that working in the Cannabis industry comes with greater scrutiny and therefore requires a higher level of compliance with the rules, regulations, policies, and procedures of Green Thumb, • 3+ years in Sales, brand marketing or field marketing at a retail organization, consumer products company, preferred., • Bachelor's degree preferred, • Background in sales, brand marketing, field marketing retail activation and project management preferred, • Highly motivated, self-directed, innovative and able to work both independently and among teams with keen judgement, common sense and resourcefulness, • Adapts and thrives in a demanding, start-up, fast-paced environment, • Possesses a deep appreciation and insistence on flawless execution, • Operates with a high level of professionalism and integrity, including dealing with confidential information, • Strong communication skills - written and verbal, • Strong organization planning & project management skills, • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, etc.), • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb., • Ability to travel for events and meetings multiple times throughout the year, in-market and out of market overnight, up to 30%, • Must passany and allrequired background checks, • Must be and remain compliant with all legal or company regulations for working in the industry, • Must possess valid driver's license, • Must be a minimum of 21 years of age, • Must be approved by state badging agency to work in cannabis industry #LI-REMOTE The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$60,000—$75,000 USD

Job Title: Qualtrics Implementation Consultant (Contractor) Duration: 12 months Location: Remote or On-site (Newark, NJ) Reports To: Manager, Voice of Customer Insights Overview Our client is implementing a new Customer Experience platform, Qualtrics, and is seeking a full-time contractor to support all aspects of the migration and implementation. This role will be instrumental in transitioning from Medallia to Qualtrics, ensuring seamless setup, integration, and optimization of the new platform. Key Responsibilities • Proven experience with Qualtrics (certification preferred); experience with Medallia, InMoment, or similar platforms is acceptable., • Exposure to APIs, SFTP, HTML/CSS, and JavaScript preferred., • Experience with Power BI or similar BI tools is a plus., • Background in customer feedback programs, including survey design and closed-loop feedback systems, is advantageous., • Ability to manage multiple projects simultaneously in a collaborative environment, with strong organizational and prioritization skills., • Demonstrated project management capabilities, including planning, execution, and stakeholder coordination, • Strong analytical skills and experience working with qualitative and quantitative data., • Excellent communication and documentation skills.

Develop and execute voice of customer and market research initiatives to inform product pipeline and drive commercial requirements (customer, product, business needs). You will represent the customer's perspective, ensuring new product concepts are market-driven and commercially viable, and manage t

Strong commercial acumen, strategic thinker, and revenue driven. Solution Product Manager, Commercial supports the development and growth of Nearmap’s product solutions across AEC, Solar, and other remote sensing use cases.

We are seeking a Senior Insurance Product Manager to help drive our companywide product efforts and bring Openly insurance products to independent agents across the country. Reporting to the Director of Insurance Product Management, this highly visible role offers the opportunity to lead key insu

Product Management experience, including ownership of AI-native products and model-driven systems in production. We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. You w

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Houston, TX area. This territory will initially include south/east TX, LA, and MS, and is subject to change at the company's sole discretion. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

Product Manager or a Product Owner. Upper Austrian Senior Product Manager Power Woman, who is currently on maternity leave, has been developing our product since 2022, always keeping the needs of our users in mind. Our Head of Product combines a strong engineering background with strategic product t

Who we are: Alignable is the largest online network of small business owners in North America, with over 10 million members. Our mission is to help entrepreneurs turn their relationships into a growth engine for their business. We're embarking on an exciting new chapter: transforming Alignable into the first relationship intelligence platform purpose-built for SMBs. Our vision is to become the system of record for SMB relationship data, using AI to help our members unlock new customers and opportunities through trusted referrals and warm introductions. At the center of this vision is our AI Networking Coach: an intelligent recommendation engine that continuously analyzes a member’s network and activity to surface the most valuable connections and actions. By turning relationships into actionable insights, Alignable empowers business owners to unlock the full potential of their professional networks and grow their businesses with confidence. If you're excited about the opportunity to shape the future of AI-powered products for millions of small businesses, we would love to hear from you. Why this role matters: As a Senior Product Manager at Alignable, you will be at the forefront of our AI transformation. Your work will shape how millions of small business owners leverage AI to connect, build relationships, and grow their businesses in the digital age. We're looking for a PM who has already been hands-on in leveraging AI to build innovative products. You've used tools like LLMs and code generation in your product work and understand deeply how the rapid evolution of AI is reshaping software development. In close collaboration with Product Design, Engineering, and Data Science, you will focus on infusing AI across our core offerings - from smart networking recommendations to conversational coaches to generative content creation. Your goal is to harness AI to deepen member engagement, satisfaction, and business growth. • Define the vision, strategy, and roadmap for AI-driven product initiatives in partnership with Product Design, Engineering, and Data Science, • Develop and launch AI-powered features in areas like intelligent recommendations, conversational AI, and content generation, • Collaborate with Product Design to craft intuitive, engaging user experiences that seamlessly integrate AI, • Partner with Data Science to productize AI/ML models using our stack (Python, TensorFlow, PyTorch, etc.), • Leverage LLMs, code generation, and emerging AI technologies to rapidly prototype and launch new capabilities, • Design experiments and interpret data to quantify the impact of AI products and drive iteration, • Influence key stakeholders across Product, Marketing, Sales, and Customer Success to align on AI priorities, • Evangelize AI best practices and contribute to thought leadership, • Champion responsible AI practices around transparency, fairness, privacy, and ethics, • Successful launch of AI-powered products that demonstrably improve engagement, revenue, and other key metrics, • Seamless integration of AI into core platform experiences, • Productive relationships with technical and non-technical partners, • Tangible contributions to Alignable's evolution into an AI-first organization, • Emerging thought leadership in AI product development for SMBs, • 5+ years of product management experience, with 2+ years building AI/ML-driven products preferred, • Hands-on experience leveraging LLMs, code generation, and productizing ML models, • Understanding of the evolving AI/ML landscape and its implications for product development, • Track record of launching successful 0-to-1 products, • Strong technical fluency and ability to partner effectively with AI/ML and Engineering teams, • Excellent analytical skills and experience with experiment-driven product development, • Entrepreneurial mindset and comfort with ambiguity, • Passion for helping small businesses succeed through technology, • Impact & Mission: Help millions of small businesses grow through trusted relationships while owning a pivotal moment in Alignable’s evolution toward AI-powered, product-led sales., • Team & Environment: Partner with a founder-led, cross-functional leadership team with deep experience in SMB, SaaS, and growth-driven businesses., • Compensation & Benefits: Competitive salary, meaningful equity, flexible work, comprehensive benefits, and long-term ownership upside.

About DeleteMe: DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job SummaryLead a team of Customer Success Managers and help Public Sector organizations succeed with our SaaS product. In this high-impact role, you'll work closely with customers to understand their needs, develop and implement customer success plans, and drive adoption and retention. You'll also play a key role in building and executing strategy for the Public Sector team. The manager of Public Sector will work closely with the Director of Success in expanding the DeleteMe Public Sector team and ensuring that all Public Sector clients receive the appropriate level of service. Your primary responsibility will be to develop and execute strategies for Public Sector organizations in collaboration with the Director of Success. You will also work with the Public Sector Sales team to create suitable renewal, expansion and save motions to increase retention. Additionally, you will partner with the DeleteMe Onboarding team to implement and adopt strategies for new customers. As the Manager of Public Sector, you will support key Public Sector accounts, and provide mentorship and supervision to other Public Sector CSMs. Responsibilities-Achieve high client retention and renewal rates, partnering with Sales to optimize net renewal rates.-Proactively identify risk mitigation strategies to reduce client churn and contraction.-Understand DeleteMe customer’s business needs and opportunities for growth with existing customers-Act as a product expert and evangelist for DeleteMe’s customers and customer evangelist with internal DeleteMe stakeholders (Voice of the Customer)-Work cross-functionally with a variety of departments on projects to enhance the product and customer experience-Develop and implement best practices for client engagements to deliver continuous value.-Lead Executive Business Reviews (EBRs) for high-value customers to demonstrate realized product value and strategic roadmap."-Help create a referenceable pipeline of customers to highlight and elevate the DeleteMe brand and overall brand awareness throughout the privacy industry-Create customer advocates within your book of business and help drive the new business pipeline with referral customers. Core Job Requirements-Experienced Manager or Director with a background in high-intensity start-up or corporate environments, Remote work experience a plus.-Experience in government procurement processes, preferably in a SaaS company.-Minimum of 5-8+ years of experience in Customer Success, Partner Success, Onboarding, or Implementation for SaaS companies.-Minimum of 3-5 years in a leadership role working with Public Sector customers, wherein you navigated procurement and renewal processes with SLED and Federal accounts. -A deep understanding of Customer Experience and Customer Lifecycle.-Proven track record of supporting successful Customer Experience programs.-Demonstrated ability to communicate effectively with a diverse group of stakeholders.-An entrepreneurial and 'get-things-done' mindset focused on delivering results.-This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. Technical Job Requirements:-Experience building and managing reports and dashboards in Salesforce.com-Demonstrated ability using Microsoft Excel for data analysis on single-source and multi-source data sets.-Deep understanding of cyber threats such as social engineering, doxxing profile development, and advanced spearphishing. What We Offer: -Comprehensive health benefits - Medical, Vision, Dental -Generous 401k matching up to 6%-20 days paid time off-15 sick days-12 company-paid holidays-Childcare expense reimbursement-Fitness and cell phone reimbursement-Birthday time offWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Kenvue is currently recruiting for a: Customer Development Manager, Albertsons What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: Albertson's Team Leader Location: North America, United States, New Jersey, Summit Work Location: Fully Remote What you will do The Customer Development Manager develops strategies and executes tactics that align with customer initiatives to deliver shipment forecast, consumption, and share goals. The person in this role collaborates with both internal and external partners to devise mutually profitable business plans that can be feasibly executed. He/she develops and maintains relationships at the customer level to drive growth through key category platforms and initiatives. He/she is responsible for new item execution including speed to market targets, shipment forecast and consumption goals within assigned area. The manager manages trade funds within budget and analyzes promotional spending to maximize ROI and participates in special projects as assigned. Key Responsibilities: • Implement 4P's (product, placement, promotion and pricing) business tactics that align with brand strategies and meet customer needs, • Act as point person for the team to build out multiple brand displays (towers, pallet programs), • Manage trade budget for assigned area including Lynx, returns, displays and other promotional efforts, • Achieve forecast accuracy by working with CPFR partners, • Troubleshoot orders, provide status to customers, and seek to resolve all logistical issues and challenges, • Collaborate with finance, supply chain, brand and sales strategy trade customization to align efforts and tactics with customer(s), • Act in the role of primary point of contact for a category or categories with the customer and meet frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats, • Work in the Albertsons Innovation Center from time to time, helping our National Category Directors to build “best in class” plan-o-grams, working closely with our Category Insight Managers and Category Analysts, • Execute new product launches and provide promotional materials appropriate for assigned customer(s), • Conduct analysis to assess effectiveness of promotional activities and strategies, • Monitor key metrics to measure progress to goals, • Utilize syndicated and customer data to incorporate into sales plans, • Create and deliver customer-and product group-specific sales presentations to gain support for recommendations, • Participate in regular meetings with additional key customer decision-makers, • Support planning and execution of retail labor for teams by working with Perfect Store manager and broker teams, • Develop monthly playbooks and work with sales broker team to execute HQ promotions/plans down at the Divisional level; work directly with Albertsons divisions to build regional and ensure execution on national programs, • Travel on as needed basis (Divisional trips across US approximately 5-10 times per year and to Boise HQ approximately 4-8 per year; can vary depending on projects, • Serve as team subject matter expert on eCommerce activations across all Albertsons banners (Last Mile Delivery, digital shelf) What we are looking for Required Qualifications: • A Bachelor’s degree, • A minimum of 5 years business or related experience, • Ability to interpret and communicate complex business data, • Ability to communicate and negotiate effectively, • Demonstrated ability to build strong business relationships, • Ability to work effectively within a fast paced, complex matrix environment Desired Qualifications: • Consumer sales-related experience, • Syndicated data experience, • Category management experience, • Space planning software experience (Apollo, Spaceman, etc.) #LI-LH1 What’s in it for you Annual base salary for new hires in this position ranges: $124,100.00 - $175,200.00 This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors. * Competitive Benefit Package* * Paid Company Holidays, Paid Vacation, Volunteer Time & More! * Learning & Development Opportunities * Kenvuer Impact Networks * This list could vary based on location/region *Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Salary Range$72,810.00 to $91,040.00 USD Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Strategic Sourcing Manager – Corporate Services Hybrid | Philadelphia, PA / Jersey City, NJ / Whitehouse Station, NJ Schedule: Hybrid – 4 days onsite / 1 day remote (flexible) Hours: 9:00 AM – 5:00 PM EST Duration: Contract role Job Summary We are seeking an experienced Strategic Sourcing Manager to lead global Corporate Services sourcing initiatives and support enterprise procurement objectives. This role will partner closely with Procurement leadership and internal stakeholders to drive strategic sourcing projects, optimize supplier relationships, reduce costs, mitigate risk, and support business objectives through data-driven decision-making. The ideal candidate will have extensive experience managing sourcing engagements, contract negotiations, supplier management, and procurement strategy execution within a complex global organization. Key Responsibilities • Lead end-to-end sourcing initiatives including supplier identification, RFP management, vendor selection, pricing negotiations, and contract redlining in collaboration with Legal teams., • Develop and execute strategic sourcing pipelines through supplier consolidation, demand management, competitive bidding, and process improvements., • Manage high-value sourcing engagements across categories including:, • Management Consulting, • Tax & Audit Services, • Temporary Labor, • IT & Business Outsourcing, • Real Estate & Facilities Services, • Additional Corporate Services categories, • Partner with business stakeholders to define sourcing strategies, project timelines, and negotiation approaches., • Drive expense reduction and cost optimization initiatives through spend analysis and market intelligence., • Conduct supplier evaluations, market research, cost forecasting, and risk assessments., • Negotiate supplier contracts including pricing, service levels, quality expectations, and compliance requirements., • Maintain strong supplier relationships and resolve vendor-related conflicts effectively., • Bachelor’s degree in Business, Finance, Economics, Supply Chain, Logistics, or related field., • 7+ years of procurement and strategic sourcing experience., • Strong expertise in sourcing strategy, supplier negotiations, and contract management., • Experience managing cross-functional stakeholders in a matrixed global organization., • Excellent analytical, organizational, and problem-solving skills., • Strong communication and presentation abilities with executive-level influence., • Ability to manage multiple sourcing projects in a fast-paced environment., • Experience with corporate services procurement categories., • Strong supplier relationship management and conflict resolution skills., • Ability to influence without direct authority and drive collaborative decisions. Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

___ is building the platform that care operations run on. We reduce waste, cut costs, and improve throughput in hospitals by automating and orchestrating clinical workflows. Using AI, real-time location data (RTLS), and deep EHR integration, our platform enables care teams to operate with real-time intelligence and financial discipline, improving outcomes for patients and operators alike. We are trusted by leading U.S. health systems including HCA, Sutter Health, Advent Health, Trinity Health, and the U.S. Department of Veterans Affairs. Backed by Goldman Sachs, we have scaled rapidly over the last two years and are now building the foundation required for the next phase of durable, disciplined hyper growth. Position Title: Customer Success Manager – Enterprise Accounts (West Region)Reporting Relationship: Reports to Director, Customer Success EnterpriseLocation: Remote. Candidates must be located in the Western United States.Role Overview: The Customer Success Manager - Enterprise Accounts owns the post-deployment success of strategic enterprise healthcare customers. This role partners closely with clinical, operational, IT, and executive stakeholders to drive adoption, value realization, measurable ROI, renewals, and expansion across ___’s platform. • Strategic Customer Ownership, • Manage a portfolio of strategic enterprise healthcare customers post-deployment, serving as a trusted long-term partner., • Develop and execute outcome-driven success plans aligned to customer goals around safety, asset visibility, operational efficiency, and return on investment (ROI)., • Build strong relationships across clinical, operational, IT, and executive stakeholders., • Guide customers through post-go-live adoption, optimization, and expansion, ensuring sustained value realization., • Proactively identify risks and opportunities, resolve issues, and coordinate internally to maintain high customer satisfaction., • Partner with Sales and Customer Success leadership to support renewals, expansion, and long-term account growth., • Customer Success Practice & Scale, • Contribute to the ongoing evolution of Kontakt.io’s enterprise Customer Success practices, with a focus on consistency, scalability, and ROI-driven outcomes., • Help establish and refine repeatable processes for adoption, retention, expansion, and value measurement., • Translate complex customer data and outcomes into clear ROI narratives, best practices, and playbooks for the broader CS organization., • Provide input on processes, tools, and workflows that improve team efficiency and customer impact., • Cross-Functional Collaboration, • Work closely with Sales, Product, Technical Account Services, Hardware Operations, and Marketing to deliver cohesive post-deployment customer experiences., • Serve as the voice of the customer, sharing insights that inform product direction, roadmap decisions, and ROI-focused improvements., • Collaborate on initiatives that support measurable ROI, adoption, and long-term customer value., • 6+ years of Customer Success experience in the healthcare space, supporting enterprise healthcare organizations., • Self-starter with the ability to hit the ground running, operate independently with a high level of autonomy, and take ownership of customer relationships and outcomes in a fast-paced, growth-stage environment., • Comfortable operating in an environment of continuous change, while remaining effective and impactful for customers., • Experience in healthcare technology, including supporting technology and SaaS platforms, within complex healthcare environments., • Strong understanding of healthcare workflows, customer lifecycle management, renewals, and expansion strategies., • Experience driving adoption, optimization, and measurable ROI for SaaS or hardware-enabled healthcare platforms., • Demonstrated executive presence, with the ability to engage senior leaders, lead strategic conversations, and articulate value and ROI at the executive level., • Strong problem-solving skills with an ownership-oriented mindset.

What We Do: Brightwell is a payments company on a mission to make money movement faster, safer, and more accessible — whether across town or around the world. We build the full experience for banks and credit unions: from the mobile interfaces that guide account holders through transfers, to the platform infrastructure powering it all behind the scenes. That means multi-corridor payment routing, partner integrations across financial networks, and real-time compliance and fraud detection — with the reliability requirements that come with moving people's money. We're a 65-person team based in Atlanta, scaling fast as more financial institutions sign on. The work moves quickly, the impact is tangible, and what you build will be in the hands of real users at real institutions. We're looking for bold thinkers to help us get there. Where We Work: This is a remote position open to candidates currently residing in FL, GA, IL, or TX. Atlanta-area candidates will work hybrid (2 days/week in office at The Battery). All other candidates will work fully remote, with quarterly travel to Atlanta required. Who We Need: We’re looking for an Infrastructure Engineer to help bring our Azure infrastructure under Terraform and build the platform our product teams depend on. We have a running production environment; now we need someone to codify it, automate it, and make it self-service. You’ll split your time evenly between platform engineering and operational work, with a clear mandate to reduce the operational burden over time. This is a hands-on technical role with a 50/50 split. Half your time will be spent on platform engineering: Terraforming existing Azure infrastructure, building automation, improving observability, and collaborating with InfoSec on compliance controls. The other half is operational: supporting product teams with infrastructure requests, maintaining CI/CD pipelines, monitoring systems, and responding to incidents. What You’ll Do: Balance platform engineering with operational work (50/50 split). Platform Engineering (50%): • Terraform existing Azure infrastructure. This is the primary mission from day one., • Use AI-assisted tools (Claude Code, Cursor, GitHub Copilot) to accelerate IaC development, automation scripting, and configuration management., • Automate repetitive tasks and build self-service tooling., • Improve observability and monitoring capabilities., • Create runbooks and technical documentation., • Collaborate with InfoSec on security and compliance controls., • Support product teams with Azure infrastructure requests., • Manage Azure resources (VMs, Serverless Functions, App Services, SQL, networking, etc.)., • Maintain CI/CD pipelines and troubleshoot deployment issues., • Apply patches, updates, and security fixes., • Monitor production systems health, performance, and costs., • 5+ years in infrastructure/platform/DevOps roles., • Strong Azure experience (App Services, Serverless, databases, networking, identity)., • Infrastructure-as-code: Terraform or Bicep., • Monitoring: Azure Monitor, Application Insights, Datadog, Grafana, etc., • CI/CD: Azure DevOps, GitHub Actions, or similar., • Scripting: TypeScript, PowerShell, Python, or Bash., • Understanding of networking, DNS, SSL/TLS, mTLS., • Experience leveraging modern AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) to accelerate infrastructure automation and engineering workflows., • Fintech or regulated industry experience (SOC 2, PCI)., • Configuration management: Ansible, etc., • First 30 days: Understand our Azure environment, shadow on-call, and start Terraforming your first resources., • First 90 days: Own on-call shifts, have meaningful IaC coverage in place, and establish patterns the team can build on., • Weekly on-call rotation (alternating with team)., • Typical escalations: deployment issues, performance problems, outages., • Real Ownership & Impact: Take charge of your work with full autonomy — what you build ships to real users at real financial institutions around the world., • Entrepreneurial Spirit: We welcome bold thinkers who are passionate about driving change, solving hard problems, and pushing innovation forward., • Growth & Development: We invest in your career with professional development support and expanding opportunities as we scale., • Flexible & Collaborative Team: Enjoy a remote-friendly environment and a tight-knit, inclusive team with opportunities for both social and professional engagement., • Competitive Benefits: Medical, dental, vision, disability, 401(k) with match, flexible spending accounts, paid parental leave, paid vacation, and more. Brightwell is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

RadNet is a public company operating 350+ medical imaging centers across the US. Its AI division - DeepHealth - develops and markets AI-based software products for the early detection of breast, lung, and prostate cancers and Neurodegenerative diseases with the purpose of bringing the world's best doctor to every patient. In the AI division, we are dedicated to addressing the most complex challenges faced by radiologists and enhancing their ability to focus on valuable tasks. Medical images hold the secrets to diseases that both physicians and we aim to unveil. Our mission is to empower radiologists with fast and accurate artificial intelligence software, enabling them to detect even the subtlest changes within the human body. If you're passionate about advancing healthcare through artificial intelligence, we invite you to join our team. We are not just a workplace; it's a collaborative environment where teamwork is paramount. We're a close-knit, growing team, embracing an agile approach that allows us to swiftly adapt to challenges and opportunities alike. Role Summary: The Product Manager is responsible for managing the cross-portfolio roadmap of all our Clinical AI products. This includes the continues improvement and realignment of our products and execution of delivery of the different Clinical AI products, under the coordination of the Platform Product Manager. The responsibilities include gathering and prioritizing product, customer and service requirements with internal and external stakeholders, contributing to each product realization success, and working closely with those stakeholders and partners to ensure revenue and customer satisfaction goals are met. ● Integral part of the product team; works closely with the science, customer success, service, and software development teams to deliver the product vision and business case. ● Discovers and documents tighter with product team customer and user goals, workflows, business and clinical challenges and opportunities, and links these back our value proposition. ● Establishing go-to-market strategy ● Deliver Product Requirements Documents (PRDs) with prioritized features and corresponding justification ● Act as Liaison with R&D for optimization of delivery of underline technical enabler or shared features ● Work in close collaboration with the Service and Customer Success teams within Deephealth and Radnet to determine requirements, needs and provide operational context, high-level specifications and participates in design work. ● Engages in agile development activities: scrums, design, planning and estimation sessions, workshops, and stakeholder development demonstrations ● Work with external third parties to assess partnerships and licensing opportunities ● Support validates offer/design assumptions with internal and external stakeholders ● Works well in a cross-functional team and various stakeholders ● Contributes to the end-to-end launch and deployments of DeepHealth products. ● Requires up to 10-15% travel for work. Minimum Qualifications, Education and Experience ● 3+ years of experience in Healthcare, Medical Imaging/radiology preferred ● Bachelor’s Degree or higher in (healthcare) informatics (or similar) required ● Solid Product Management experience in building and launching informatics solutions in healthcare ● Established knowledge of clinical and operational workflow ● Proven experience in product deployments and services in healthcare ● Product mindset, being able to balance technical knowledge and (medical/healthcare) business acumen. ● Able to make and articulate trade-offs between features requests necessary for prioritization. ● Customer first mindset. ● Proactive, decisive, self-starter with excellent project management skills and ability to manage multiple tasks effectively. ● Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment - great team player. ● High degree of organization, individual initiative, and personal accountability. ● Preference; Background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles. ● Work authorization. What We Offer: ● Join a dynamic team with expertise in various fields. ● Collaborative and agile work environment. ● Continuous learning opportunities to enhance your professional skills. ● A remote working environment with flexibility in work hours. ● A salary in line with job level and experience. Remote • boston, Massachusetts, United States

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a driven individual with life science industry experience in enterprise product management or software consulting to drive and support our Vault PromoMats and Vault Medical products. As a Product Expert - Commercial Content, you will be part of the Product organization working similarly to an Outbound Product Manager, aligned to a specific product area and working closely with the broader product team, staying aligned and contributing to the product direction/roadmap. Product Experts are a lead voice in our online communities, customer meetings, and in-person events, and contribute to resources for both internal and external teams to realize the value of the innovation within that product area. \n What You'll Do • Be the product evangelist and provide subject matter expertise for Vault PromoMats and Medical applications, • Stay up to date with the latest features, capabilities, and roadmap direction, • Share product information, and best practices and educate customers on our Vault PromoMats and Medical applications through customer meetings and online communities, • Engage with customer stakeholders to share our product vision and roadmap, • Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction, • Collaborate with the wider Product and Commercial Content teams to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings, • Provide support to all areas in the organization including Services, Strategy, Sales & Product Support Requirements • 5+ years in an enterprise product management or Life Sciences software consulting role, • Experience using and/or implementing Vault PromoMats or Vault Medical, other Vault applications would be considered, • Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences, • Experience interacting with customers and internal teams, both in-person and remote, • Strong analytical and communication skills; written, verbal, and formal presentation, • Self-directed team player with a positive attitude, • Willingness to travel up to 10% Nice to Have • Creating materials for technical & non-technical audiences, • An understanding of emerging industry best practices, trends, and/or standards, • Experience performing software demonstrations or conducting training sessions, • Experience managing an online community, • Understanding of DAM, MLR review, and US regulatory requirements Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $55,000 - $22,5000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

At Dagster Labs, our mission is simple but ambitious: to empower every organization to build a productive, scalable data platform. We’re the brains behind Dagster, the open-source tool developers love, Dagster+, our managed cloud, and Compass—our first AI product, which brings exploratory data analysis into Slack with governed context. From scrappy startups to global enterprises, thousands of teams trust us to power the data behind their analytics, machine learning, and AI breakthroughs. We believe the AI era runs on reliable, high-quality data. That’s why we make data platforms easier to test, easier to understand, and actually enjoyable to use. Dagster is quickly becoming the backbone of how the world builds intelligent systems, and the best AI companies are built on top of Dagster. We’re a small, well-funded team with big energy and a track record of shipping software people rave about. We aim high and work as a team, holding ourselves to the highest standards and trusting eachother to deliver. We care about how we work together: no egos, no drama, just a lot of curiosity and a drive to make something meaningful. If you want to help shape the future of data and AI and have fun doing it, come build with us. We’re hiring a Product Manager to drive Enterprise Readiness and help complex organizations—from F500 to foundation model labs—succeed with Dagster+. This team’s mission is to make Dagster easier to adopt, expand, and operate in complex organizations. You’ll own a cross-cutting roadmap that scales enterprise adoption by strengthening the platform foundations customers depend on, making Dagster+ reliable and easy to operate at scale, and turning recurring deal blockers into durable platform capabilities. This role sits at the intersection of product, engineering, design, and customer-facing teams. You will spend time with customers and the field every week, translate real needs into crisp product bets, and ship improvements that make Dagster feel “enterprise-ready” without losing our developer-first DNA. This is a full-time position offering competitive salary, equity, and benefits. We are a distributed team with offices in San Francisco, New York, and Minneapolis. We’re open to hiring fully remote candidates who are currently authorized to work within the United States. We offer flexible remote work options so you can choose the environment that makes you most productive—whether that’s your home or a coworking space. Dagster Labs fosters a collaborative, remote-first culture, ensuring you have all the tools and support needed to thrive, no matter where you are. • Own the Enterprise Readiness roadmap and drive end-to-end execution from discovery → delivery → rollout., • Collaborate closely with engineering and design to scope work, make tradeoffs, and ship high-quality features., • Meet with customers regularly and run design partnerships to validate problems, solutions, and rollout plans., • Partner with Sales, Sales Engineering, Customer Success, and Partnerships to turn deal needs into clear product priorities and roadmap decisions., • Own outcomes for enterprise adoption themes (e.g., roles and identities, platform ops & observability, key integrations, scaling) and define metrics to measure impact., • Own the go-to-market for your area (positioning, messaging, enablement, rollout comms), with support from marketing. You’ll lead cross-cutting work that makes Dagster enterprise-ready, such as: • Operating Dagster+ at scale: multi tenancy experience, platform health, runtime signals, and operational workflows., • Usage visibility and controls: helping customers understand and manage usage effectively., • Enterprise integrations: targeted integrations that unblock enterprise-grade adoption (e.g., major cloud/data platforms)., • GTM for enterprise features: clear positioning, enablement, and predictable rollout communication, with support from marketing., • 5+ years of product management experience building B2B SaaS products., • Proven ownership of a major product area from strategy → roadmap → delivery → adoption., • Ability to translate customer needs into a clear product strategy and prioritization, and communicate tradeoffs clearly., • Strong technical fluency. You can partner deeply with engineering on APIs, systems tradeoffs, and rollout plans., • Strong cross-functional leadership. You can align engineering, design, and customer-facing teams and drive decisions in ambiguous areas., • Experience owning go-to-market for a product area (positioning, messaging, enablement, launch comms), while partnering with marketing for production/distribution., • Excellent written communication and sound judgment., • Experience at a high-growth SaaS startup., • Experience building products for enterprise customers (e.g., security, admin, reliability, scale, or integrations)., • Background in developer tools or data infrastructure., • Familiarity with major cloud and data platforms (e.g., Azure, Databricks)., • Prior experience in a technical role (engineering, solutions engineering, or developer success). We are committed to building an inclusive team and an open-source community where no one feels out of place. We know that teams with diverse backgrounds state their assumptions more explicitly, think more rigorously, and build better software. Plus it's more fun and interesting to work with a wide variety of perspectives. You should apply to work at Dagster Labs if you want to work in, and help to build and strengthen, a high-performing software development environment where people of all backgrounds are welcome. The estimated cash salary for this role is $160,000-$195,000. • ___, a guide to the problems we solve and the philosophy driving our approach, • Software-Defined Assets ___, ___, and ___, • ___ blog post & video playlist

About the role: The Growth team is looking for a Senior Product Manager to help grow Samsara’s revenue by scaling our product-led, self-serve experiences across the customer lifecycle — from trial through purchase, expansion, and renewals. In this role, you will partner closely with engineering, design, sales, marketing, finance, and go-to-market teams to build intuitive experiences that help customers discover value, transact seamlessly, and continue to grow with Samsara over time. This role is a great fit if you’re passionate about growing businesses through great product experiences, enjoy working across complex systems, and thrive in environments where data, experimentation, and customer empathy guide decision-making. This role is a remote based role in the United States. In this role, you will • Define and own the strategy and roadmap for product-led, self-serve growth across key lifecycle stages, including trials, purchase, expansion, and renewals., • Research customer needs, business goals, market dynamics, and product usage data to identify high-impact opportunities and prioritize investments., • Own delivery end-to-end, from discovery and definition through launch, iteration, and measurement., • Partner deeply with cross-functional teams across Engineering, Design, Sales, Marketing, Finance, Business Technology, and other GTM teams to align on goals, requirements, and execution., • Work closely with engineering and design to build intuitive, scalable self-serve experiences that reduce friction and accelerate time-to-value., • Integrate experimentation into the product development process, developing and running A/B tests and other experiments to improve conversion, adoption, retention, and revenue., • Define and track success metrics for self-serve and product-led growth initiatives, using data to evaluate impact and guide trade-offs., • Contribute to the evolution of Growth Product Management at Samsara, sharing best practices and helping scale effective growth processes., • Champion and model Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team. Minimum requirements for the role • Bachelor’s degree in a technical field or equivalent practical experience., • 6+ years of experience in customer-facing product management., • Proven ability to independently synthesize customer insights, data, and business needs into a clear product strategy and roadmap., • Experience leading cross-functional initiatives end-to-end to ship products or features., • Strong project management and organizational skills, with attention to detail., • Strong product instincts and a keen eye for best-in-class user experiences, with the ability to simplify complex workflows., • Solid analytical skills and comfort working with product and business metrics., • Excellent communication skills, including the ability to clearly influence stakeholders and executives., • Bias toward action and comfort operating hands-on in ambiguous problem spaces. An ideal candidate also has • Experience in growth, product-led growth (PLG), or self-serve product management in B2B SaaS., • Experience owning or optimizing trial, purchase, or renewal experiences., • Hands-on experience running experiments (A/B tests, funnel optimization, cohort analysis) to improve product and business outcomes., • Familiarity with B2B sales motions and how self-serve and sales-assisted experiences work together., • MBA or Master’s degree in a technical or business field.

Vercel’s Frontend Cloud provides the developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. At Vercel, our mission is to enable the world to ship the best products and that goes hand in hand with creating an environment where you can do the best work of your life. We are looking for an Engineering Manager, Turbopack, to lead and grow the team responsible for Vercel’s next-generation bundler and development engine. This role focuses on scaling Turbopack across the ecosystem, improving local and cloud performance, and collaborating closely with the Next.js and infrastructure teams to define the future of frontend tooling. You will oversee critical initiatives, including improved startup time, framework-level integration, and developer ergonomics. Your leadership will guide a team of senior engineers building one of the most foundational pieces of the modern web stack. • Lead and manage the Turbopack team, fostering an inclusive culture of technical excellence, product ownership, and collaboration., • Drive technical direction and execution for Turbopack’s roadmap—from fast local development to cloud bundling and beyond., • Partner with teams across Vercel to ensure Turbopack is optimized for the entire developer workflow, including integrations with Next.js, the Vercel platform, and internal performance tooling., • Develop strong alignment between product, design, and engineering to ensure we’re solving the most impactful developer problems., • Mentor and grow senior ICs, helping them expand their technical scope and impact., • Balance product delivery with deep investments in long-term platform reliability, performance, and maintainability., • Collaborate with internal stakeholders, open-source contributors, and the broader web community to inform roadmap priorities and technical decisions., • Advocate for great developer experience across the entire bundling and dev server stack., • Proven experience managing high-performing teams in a systems or developer tooling environment., • Strong technical background in compilers, build systems, JavaScript/TypeScript tooling, or systems-level engineering., • Track record of successfully delivering high-impact products in complex technical domains., • Skilled at fostering a culture of technical rigor, thoughtful abstraction, and fast iteration., • Deep understanding of performance optimization, dev tooling ergonomics, and the demands of frontend frameworks., • Comfortable managing ambiguity, shaping strategy, and influencing cross-functional roadmaps., • Strong communication and collaboration skills, especially in hybrid or distributed environments., • Have led or contributed to open-source tools in the JS/TS ecosystem (e.g., Webpack, esbuild, Babel, SWC)., • Have worked on large-scale build pipelines, asset compilers, or code transformation systems., • Have experience working with Rust or other systems languages., • Have experience managing platform-level investments alongside product delivery., • Have worked in a hybrid environment and are comfortable managing remote engineers., • Competitive compensation package, including equity., • Inclusive Healthcare Package., • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills., • Flexible Time Off., • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $192,000-$288,000. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. #LI-PF1

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. Role Specifics • Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office, • Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.), • Reporting Structure: This role reports to the SVP, Product. Application Deadline: This role will accept applications until Friday, April 3rd, 2026 at 5PM CDT, unless otherwise posted. What You Will Own • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle, • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue, • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention, • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes, • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis, • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions, • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery, • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value Required Qualifications • 5+ years of product management experience in B2B SaaS environments, • Proven experience owning a product or product area across the full lifecycle, • Strong commercial acumen, including experience with pricing, business cases, and financial outcomes, • Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.), • Strong business judgment - ability to simplify complexity and focus on what matters most, • Deep experience in customer discovery, market analysis, and data-informed decision-making, • Excellent communication skills, able to engage both technical and non-technical audiences, • Ability to influence stakeholders and drive alignment across functions, • High ownership mindset with a bias toward action and results Preferred Qualifications • Experience working in scale-ups or growth-stage product environments, • Experience working on funnel optimization, product-led growth, and partnership-driven growth, • Familiarity with experimentation practices and hypothesis-driven development, • Experience working with operational or multi-sided platforms Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $130,000 - $150,000 USD StarRez is an equal opportunity employer.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together. Our product team is small but mighty. We partner with engineering, design, analytics and more to craft a marketplace that delivers business to our pros while helping millions of customers get their projects done each year. Do you want to work in a highly collaborative environment to reinvent how a large piece of the local economy works? We’re looking for a product manager to partner with engineers and designers to develop great solutions for Thumbtack’s customers and professionals. You’ll work on a variety of projects across the product with a diverse set of team members. You’ll join a team of Growth PMs building great user experiences that deliver value to our users and business impact. Our Partnerships PMs are building zero to one product experiences and capabilities that are reshaping Thumbtack in the AI age. We have active partnerships and integrations with some of the largest home services, home retailers and consumer tech brands including major LLM providers such as Alexa and OpenAI. Thumbtack’s goal is to become the go-to partner for AI powered experiences to enter the real world, connecting homeowners in need with real human beings that can solve their home problems. Partnerships PMs work directly on these product experiences and APIs helping shape the future of home services. • Lead a significant portion of our product experience and be accountable for business outcomes, • Conduct user research and lightweight tests to scope and prioritize product initiatives, • Partner with engineers, designers, analysts and data scientists to ideate, prioritize and deliver great solutions for our customers and professionals, • Define and analyze key metrics to inform decision-making and measure success, • Work closely with key Thumbtack partners (including LLM tech, consumer tech and home services/retailers) to ensure strategic alignment and strong execution, • Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects, • Wear many hats and be key organizational glue, • 7+ years of product management experience building consumer web or mobile products, • Excellent user-centric design and product sense, • Excellent analytical skills to break down and solve complex problems, • Proven ability to collaborate cross-functionally, • Excellent written and oral communication skills, • Excellent business judgment, • Ability to work in a fast-paced and dynamic environment, • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $200,600.00 - $259,600.00, • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $180,200.00 - $233,200.00, • For candidates living in all other US locations, the expected salary range for this role is currently $170,900.00 - $221,100.00 Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. #LI-Remote Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: ___. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at ___. We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. ___

Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a remote or hybrid position in the US. About your skills • Product strategy: You have experience defining and executing product strategies that align with business goals and user needs., • User-centered: Collaboration with designers to create intuitive and delightful user experiences is your strength., • Data-backed decision making: You excel in leveraging data to inform decisions, measure success, and iterate for improvement., • Stakeholder Alignment: You develop relationships effectively up, down, and across the organization. You confidently communicate and align with multiple stakeholders, building trust and shared vision. About this role We are seeking an experienced Senior Product Manager to join our team in a strategic, high-impact role. You will contribute to shaping the overall direction of our core learning experience and lead the development of innovative, engaging, and delightful products that help millions of learners achieve their goals. Overseeing key elements of the user journey, you will design and refine learning features that spark deeper engagement and drive career growth. If you’re passionate about creating effective and engaging learning experiences with a strong track record of delivering impactful results, we want to hear from you. What you’ll be doing • Define and drive product strategy, development, and execution for learning experiences., • Collaborate with cross-functional partners, including engineering, design, data science, and marketing, to craft experiences that inspire and empower learners., • Operate with a high degree of autonomy, integrating strategies and tactics aligned with organizational goals., • Champion learner needs and market opportunities by working closely with stakeholders across the company., • Leverage behavioral insights, learner feedback, and data-driven decision-making to prioritize initiatives and measure success., • Lead execution through all stages of the product lifecycle: discovery, design, development, delivery, and optimization., • Build trust and alignment within the organization to deliver meaningful business outcomes. What you’ll have • 4+ years of product management experience with user-facing products., • Strong expertise in user-centered design and a track record of creating intuitive and delightful user experiences., • Demonstrated success leading large, complex product initiatives and driving measurable business outcomes., • Exceptional analytical skills with the ability to translate data into actionable insights., • Outstanding communication and collaboration abilities, with experience influencing and aligning diverse stakeholders., • In-depth knowledge of product development methodologies and industry best practices., • Passion for lifelong learning and Udemy’s mission to improve lives through education.

Hyperproof is hiring a Staff Product Manager to join our strong and growing team. About us Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy - and Hyperproof is the platform that will get them there. We have a great team and culture - picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It’s an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly. What you’ll do In this role, you will work on scaling and building new features to meet growing demands in the GRC space. You will be responsible for ensuring seamless integration, and you will be empowered with the autonomy needed to drive successful outcomes and elevate the product’s value in collaborative environments. A key focus of this role is driving the development and enhancement of AI-powered features that meaningfully improve customer outcomes. You’ll own the strategy, roadmap, and delivery of AI-driven features and enhancements which will achieve key customer outcomes in a dynamic environment in a fast evolving landscape. You’ll collaborate with key stakeholders, including customers, engineering, and design teams, to understand market needs, customer requirements, and integration opportunities. • You’ll conduct in-depth market research and analysis to identify emerging trends, industry standards, and customer demands., • You’ll monitor and analyze metrics, usage data, and customer feedback to identify areas for product improvement and build quick functional prototypes to validate new product ideas and improvements., • You’ll represent Hyperproof as a subject matter expert in GRC in industry events and discussions., • You’ll continuously act as the champion of our users and customers to ensure their needs are always a top priority! HOW YOU’LL KNOW YOU ARE SUCCESSFUL • Hundreds of companies, including well-known Fortune 500 customers, will use your feature to become more efficient and trustworthy, • Customers will post rave reviews on G2 mentioning your feature, • You will understand our customers' and partners' highly challenging needs and problems, • You will create insightful solutions that land well with customers., • You will identify new areas of opportunity and propose new ways of approaching and solving problems., • You will be a valuable team player who wants to grow and support others. WHAT YOU’LL BRING • 7+ years of experience in a product role and have scaled a product to enterprise customers, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)., • Excellent communication skills - the ability to build alignment and clarity across both technical and non-technical audiences, including internal teams and customers/partners, • Demonstrated ability to gather and analyze customer feedback, market trends, and business requirements to inform product strategy and decision-making., • Excellent communication skills with the ability to effectively collaborate with cross-functional teams, stakeholders, and customers., • Strong problem-solving and analytical skills, with a data-driven and detail-oriented approach., • Passion for delivering exceptional user experiences and customer value through integration solutions., • Ability to thrive in a fast-paced, agile environment and manage multiple priorities simultaneously., • Curiosity - someone who delves deep into the details to understand the root cause of problems, unexpected user behavior, etc., • Team player - people around you do better work because of your enthusiasm, openness, and willingness to help out Note: you must be currently authorized to work in the United States on a full-time basis. WHAT WILL BE THE PLUS • You have experience in the governance, risk, and compliance (GRC) or cybersecurity domain. You have shipped AI enabled products in production LOCATION • We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We respect your time and want to provide clarity on what to anticipate. For this interview process, we anticipate: • A 30-minute initial chat with the People and Talent Partner,, • Five 45-minute 1:1 chats with Interviewers from the Product team or other team members, one of whom will be the Hiring Manager. During these sessions, you will have the opportunity to ask any important questions you may have. This will also give our team a chance to get to know you better and determine the right fit for you within our team. The full compensation package is based on candidate experience and certifications.Remote USA$150,000—$170,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently ___ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the ___and ___. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — ___ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices, and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 8am-4:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: • Monitor and maintain accounts within assigned portfolio (large accounts)., • Contact clients via verbal and written communication for payment of past due invoices., • Provide information and/or documentation to both internal and external clients., • Interact with Collections Manager and Operation Designees to resolve client issues., • Maintain current and accurate account notes in collections software, • Provide updates on accounts to Collections Manager, Operations and Sales as needed., • Work daily follow up queue in collections software., • Notify the Collections Manager of negative payment patterns., • Facilitate and/or attend conference calls specific to collections activity on client accounts., • Resolve cash discrepancies on client accounts by research in Oracle of payment application., • Process credit card payments., • Complete side projects/ task as assigned by Collections Manager, • Additional duties as assigned Basic Minimum Qualifications: • High School Diploma or equivalent, • At least 1 year of Collections/ Accounts Receivable experience or customer service experience, • Computer skills, • Previous Collections experience, • Previous Accounts Receivable experience, • Knowledge of the Accounting process, • Customer service experience - internal and external, • AS/AA in Accounting or related field is a plus, • General business concepts, • General accounting knowledge, • Computers and accounting software knowledge, • Basic mathematical principles, • Knowledge of collections policies, procedures and best practices, • Strong written and verbal communication skills, • Active listening skills, • Negotiation skills, • Problem solving skills, • Organizational skills, • Strong customer service skills, • Detail oriented, • Ability to employ tact and discretion in business-related conversations Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Pay rate: $16.50-17.00/hour Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ___ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We’re looking for a Customer Success Enablement Manager to elevate how our Customer Success organization equips teams to drive resolution, prove value, and enable long-term customer outcomes at AssetWatch. This role sits at the intersection of Customer Success, Product, Operations, and Revenue. You will design and operationalize enablement strategies that empower Customer Success Managers (CSMs), Condition Monitoring Engineers (CMEs), Implementation, and Support teams to deliver measurable impact across the full customer lifecycle. As AssetWatch expands its customer ecosystem, AI-driven insights, and enterprise capabilities, this role ensures our teams are aligned, confident, and equipped to translate innovation into customer value. Your work will directly influence retention, expansion, time-to-value, and customer trust. This is a builder role for someone who thrives in cross-functional environments and believes enablement is not just training, but operational leverage. What’s the Opportunity • Own and evolve Customer Success onboarding and everboarding programs, leveraging existing CS training materials and structured paths to reduce ramp time and accelerate performance., • Develop and maintain scalable Customer Success playbooks that standardize best practices across onboarding, renewal, expansion, churn mitigation, and enterprise engagements., • Drive enablement across our core CS technology stack including Salesforce, Vitally, Gong, and QuickSight to ensure adoption, data accuracy, and actionable customer insights., • Translate product roadmap initiatives such as self-service integrations, enterprise APIs, Marketplace expansion, and resolution-focused features into clear enablement plans that prepare CS teams ahead of launches., • Equip teams to clearly articulate AssetWatch’s differentiated value, including AI + human expertise, predictive maintenance outcomes, and ROI storytelling., • Partner cross-functionally with Product, Engineering, Sales, and Operations to align enablement with strategic initiatives and automated resolution workflows., • Establish measurable enablement KPIs tied to customer health, renewal forecasting, time-to-value, and expansion growth., • Create structured feedback loops between frontline teams and leadership to continuously refine messaging, workflows, and training priorities., • Support Customer Success in navigating new offerings ensuring clear positioning, risk communication, and alignment with operational guardrails., • Continuously assess skills gaps across CSMs, CMEs, and support roles, and implement targeted programs to elevate strategic conversations, technical fluency, and enterprise-level engagement. Qualifications • 4+ years of experience in Customer Success Enablement, Customer Success Operations, Revenue Enablement, or a similar cross-functional role within a SaaS or industrial technology organization., • Strong understanding of Customer Success systems, including Salesforce, Vitally, Gong, and analytics dashboards., • Experience developing and scaling playbooks, onboarding programs, and operational documentation that drive consistency and reduce friction., • Deep understanding of the AssetWatch value narrative including predictive maintenance, AI-driven insights, and human expertise combined., • Ability to translate product innovation and roadmap updates into practical enablement programs aligned with customer-facing impact., • Strong cross-functional collaboration skills, with experience partnering across Product, Engineering, Sales, and Operations to influence outcomes., • Data-driven mindset with experience defining KPIs and measuring enablement impact against retention, expansion, and customer health metrics., • Exceptional communication and facilitation skills, comfortable leading virtual and live training, building multimedia content, and presenting to executive stakeholders., • Experience in predictive maintenance, IoT, industrial technology, or B2B SaaS environments preferred. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are continuing to grow our leadership team, and currently are hiring an Engineering Manager for our Usage-Based Billing team. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team of frontend and backend developers will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * At least 3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * Manage and grow a high-performing, inclusive team by coaching engineers and developing future leaders. Foster an environment of innovation, collaboration, and career growth through regular feedback and performance management. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. * You take ownership of your team’s outcomes and feel confident making decisions in ambiguous situations while empowering others to do the same. You remain calm under pressure, make informed decisions with limited data, and support your team through uncertainty. * Contribute to cross-team and departmental initiatives that support broader engineering strategy and continuous improvement. * You have significant hands-on development experience and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You are willing to engage directly with technical challenges when needed and lead by example. * Provide technical leadership to developers both in your team and across the engineering organization. * You have successfully coordinated and delivered large-scale projects before that touched multiple areas of the business, product, or underlying architecture. * Scope, plan, and drive execution of initiatives with your team. Ensure accountability to goals, timelines, and quality standards, proactively removing blockers along the way. * Ensure your team is accountable to goals and timelines, proactively resolving blockers and aligning execution with scope and quality. * Cascade relevant updates and priorities to stakeholders and collaborating teams, ensuring transparency and alignment on roadmaps and progress. What you can expect: * Hire and manage engineers of varied levels, ranging from junior to staff. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team, effectively partnering with cross-functional stakeholders across the business to build and refine the team’s roadmap. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. Bonus points for: * Experience managing remote and distributed teams * User experience/design background * Experience in Billing & Payments USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Udemy is an AI-powered skills acceleration platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead. Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home. Learn more about us on our___. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a remote or hybrid position in the US. About your skills • Product strategy: You have experience defining and executing product strategies that align with business goals and user needs., • User-centered: Collaboration with designers to create intuitive and delightful user experiences is your strength., • Data-backed decision making: You excel in leveraging data to inform decisions, measure success, and iterate for improvement., • Stakeholder Alignment: You develop relationships effectively up, down, and across the organization. You confidently communicate and align with multiple stakeholders, building trust and shared vision. About this role We are seeking an experienced Senior Product Manager to join our team in a strategic, high-impact role. You will contribute to shaping the overall direction of our core learning experience and lead the development of innovative, engaging, and delightful products that help millions of learners achieve their goals. Overseeing key elements of the user journey, you will design and refine learning features that spark deeper engagement and drive career growth. If you’re passionate about creating effective and engaging learning experiences with a strong track record of delivering impactful results, we want to hear from you. What you’ll be doing • Define and drive product strategy, development, and execution for learning experiences., • Collaborate with cross-functional partners, including engineering, design, data science, and marketing, to craft experiences that inspire and empower learners., • Operate with a high degree of autonomy, integrating strategies and tactics aligned with organizational goals., • Champion learner needs and market opportunities by working closely with stakeholders across the company., • Leverage behavioral insights, learner feedback, and data-driven decision-making to prioritize initiatives and measure success., • Lead execution through all stages of the product lifecycle: discovery, design, development, delivery, and optimization., • Build trust and alignment within the organization to deliver meaningful business outcomes. What you’ll have • 4+ years of product management experience with user-facing products., • Strong expertise in user-centered design and a track record of creating intuitive and delightful user experiences., • Demonstrated success leading large, complex product initiatives and driving measurable business outcomes., • Exceptional analytical skills with the ability to translate data into actionable insights., • Outstanding communication and collaboration abilities, with experience influencing and aligning diverse stakeholders., • In-depth knowledge of product development methodologies and industry best practices., • Passion for lifelong learning and Udemy’s mission to improve lives through education. At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range $224,000 - $280,000 USD You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together. Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our _________ ___, ___ & ___ pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process. Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies. At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you! Information regarding data privacy is available within the___.

Helping our clients achieve their goals starts with attracting and obtaining top talent. We look for highly innovative and bright individuals; give them the tools they need, then give them the freedom to do what they do best. We empower our employees to make the best of their opportunities in a rewarding and challenging environment. We have a passion for excellence. Our employees thrive on making a difference and generating results for our clients in a flexible environment that offers support and camaraderie. No matter where you are located throughout the globe, DPRA offers vast learning opportunities and a flexible work style to help our staff manage responsibilities and add balance to their lives. Along with a flexible workplace, DPRA offers a Total Rewards program that provides its employees with not only a competitive salary but also covers a wide variety of benefits and programs! If you are looking for a challenging position in an innovative company, then this is the position for you. DPRA is seeking a UX Engineer for fully remote, full-time role. This position is responsible for driving the end-to-end user experience strategy and execution for a large-scale DoD AI/ML platform. This role blends product management, UX strategy, and visual design leadership, ensuring platform capabilities are translated into intuitive, mission-aligned user experiences. Essential Job Duties and Functions: • The ideal candidate thrives in a fast-paced environment requiring complex problem solving and cross-functional collaboration. This individual will work closely with platform architects, data science and data engineering leads, product manager(s), engineering teams, and DoD customers to translate technical capabilities into validated UX concepts, workflows, and mockups., • Acts as a key member of the delivery team, ensuring UX/UI designs are aligned with project objectives, customer needs and operational constraints. Works with QA and DevOps to ensure delivered capabilities meet usability, performance, and quality standards., • Leads customer engagement and validation efforts, including Joint Application Development (JAD) sessions, usability testing, and iterative design reviews. Ensures designs are continuously vetted with stakeholders and evolve based on user feedback., • Collaborates with the Client on the design of product—including data, AI’ML models, security compliance, customer organizational requirements and system architecture—to ensure user workflows align with technical capabilities and cross-functional requirements. Translates these architectures into user-centric design artifacts, mockups, and interaction models., • Responsible for the creation of UI/UX design specifications, workflows, and early stage mockups to guide development teams. Establishes and maintains UX/UI standards, design systems, and best practices, ensuring consistency, accessibility, and scalability., • Bachelor’s degree in Computer Science, Human-Centered Design, Product Design, Interaction Design, or related field (or equivalent experience), • Minimum 5 years of experience performing similar functions on DoD or commercial programs/projects, • Experience working on complex platforms or enterprise systems, preferably AI/ML or data-intensive environments, • Demonstrated ability to translate technical architectures into user-centric workflows and designs, • Strong experience facilitating customer workshops, Joint Application Development (JAD) sessions, and usability testing, • Proven ability to collaborate with product managers, architects, engineers, and QA teams, • Experience creating wireframes, mockups, and interactive prototypes (e.g., Figma or similar tools) into production UI, • Ability to analyze user needs and data to define and document effective solutions, • Strong communication skills with the ability to present to both technical and non-technical stakeholders, • Ability to contribute across all phases of the Agile development lifecycle, with emphasis on design, planning, and validation, • Ability to work directly with Functional Subject Matter Experts to define requirements and refine user interfaces, • Willingness to travel as needed, • Must be a US Citizen with an Active DoD security clearance Preferred Qualifcations:, • Experience supporting DoD AI/ML platforms, data platforms, or geospatial systems, • Familiarity with Agile tools (e.g., Jira) and frameworks (Scrum, SAFe), • Experience in front-end technologies (HTML, CSS, JavaScript frameworks) for effective collaboration with development teams (not a primary coding role), • Experience with AWS, GCP or other cloud platforms, • Experience developing or contributing to design systems and UX governance frameworks, • Certifications in Product Management, UX Design, or Agile methodologies (CSM, SAFe, etc.), • Other relevant Technical and Agile certifications (i.e. Certified Scrum Master, Microsoft (MCSD, MCSE) Certifications, SaFE Certifications, etc.)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for a product manager for Veeva Labs. Veeva Labs builds innovative applications for Veeva’s own use and for Veeva’s customers. When Veeva has a strategic need for an application better or different than what we see on the market, we work with Veeva’s executive leadership to build it. It’s a special opportunity to build products to the highest standards, with the rewards of building applications that are loved by their users. We also frequently pioneer new technologies and architectures, later used across Veeva. This role has a preference for candidates based in the Pacific or Mountain Time Zones. \n What You'll Do • Design innovative product features across domains and business processes, • Author high-quality design specifications within an agile methodology, • Prioritize feature development based on strategic initiatives, customer requirements, and internal technical needs, • Interact with customers, services, market owners, and sales to understand business needs, • Interact with engineering and QA teams to drive high-quality product feature implementation Requirements • 5+ years in a business analyst or product management role, • Ability to work independently in a dynamic environment, with little direct supervision, • Strong analytic skills: able to develop and test hypotheses from user behavior and other data, • Strong communication skills: written, verbal, and formal presentation, • Technical skills to translate business requirements into terms that developers can understand Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $75,000 - $165,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Staff Developer to join our Billing and Payments team at 1Password, whose mission is to build a stable, resilient and scalable billing platform to support 1Password on its journey to 50 million active users. Reporting to the Billing Scale engineering team, the Staff Developer will be responsible for the continued development of the Billing Platform that supports all of 1Password’s B2C and B2B billing needs. In addition to this, this role will be responsible for helping to mentor senior and intermediate developers, as well as shaping the overall architecture and future of 1Password’s billing services. You will work in a Golang based environment, running services deployed on our Kubernetes clusters. You will build out the tooling and processes to migrate our existing customers to this new Billing Platform as new required features are created and deployed. This role requires deep technical expertise, strong knowledge of billing processes and vendors, and the ability to collaborate closely with multiple internal engineering and product teams. Your contributions will directly impact the bottom line at 1Password, helping to collect revenue from all of our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 5+ years of billing system development experience at SaaS companies with demonstrated expertise in building and maintaining production systems that serve significant user bases * You have deep Go programming expertise with proven experience coding API first backend technologies. * You have hands-on experience with service-oriented architecture (SOA) and have actively participated in breaking up and extracting monolithic applications into distributed services. You understand the trade-offs and operational complexities this introduces * You have production API development experience with deep familiarity with HTTP protocols, RESTful design principles, and building APIs that developers, services and users rely on * You understand versioning, backward compatibility, and API evolution strategies * You have experience with on-call responsibilities and production incident response. You're comfortable debugging complex distributed systems issues and implementing preventive measures * You're a systems thinker who can see the big picture while handling implementation details. You can take large, ambiguous projects and break them down into manageable work streams and can coordinate with other developers on ownership of those workstreams * You have strong collaboration skills with experience working closely with multiple engineering teams as an internal service provider. You understand how to gather requirements, communicate technical trade-offs, and deliver solutions that meet diverse team needs Bonus points for: * Familiarity with Kubernetes and how to deploy services successfully * Familiarity with CI/CD processes, including Gitlab CI and/or Github Actions * Security experience with understanding of security-focused development practices, threat modeling, and building systems that handle sensitive data What you can expect: * Help lead the development and maintenance of our Billing Platform * Drive complex extraction projects, such as removing and/or rewriting legacy systems into modern components, requiring careful planning, rollback strategies, and coordination with dependent teams * Collaborate extensively with internal engineering and product teams to understand their needs, gather requirements for new capabilities, align on delivery schedules and ensure successful adoption of services * Participate in on-call rotations for billing services, responding to incidents, and implementing improvements to prevent future issues while maintaining high availability SLAs * Mentor other engineers on best practices, Go development patterns, and distributed systems concepts through code reviews, technical discussions, and knowledge sharing sessions * Shape the technical direction of our billing services by evaluating new technologies, proposing architectural improvements, and contributing to engineering-wide standards and practices * Build monitoring and observability into billing services to ensure reliability and provide visibility into system performance for engineering, product and support teams * You have hands-on knowledge of working with third-party payment providers (e.g., Stripe, etc) and can provide guidance for other engineers on best practices in their use. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Nearmap Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you. About the Role Location: Fully remote within the continental United States. Solutions Product Manager, Government supports the development and growth of Nearmap’s product solutions across Government use cases. This role assists in understanding customer needs, researching market opportunities, monitoring competitors, and helping define product requirements that create value for customers and align with company strategy. Working closely with senior product leaders, the Solutions Product Manager contributes to new solution development and the optimization of existing offerings. They partner with sales, engineering, and marketing to ensure product initiatives are well-defined, deliver measurable customer impact, and support Nearmap’s growth objectives. This role emphasizes hands-on execution - gathering insights, writing clear requirements, managing delivery priorities, and tracking performance, while building domain expertise in geospatial technology and location intelligence. Key Responsibilities Play the essential role of Product Owner for the delivery stream: • Assist senior product managers in defining product requirements and priorities for Government solutions., • Translate customer and business needs into clear, actionable user requirements and acceptance criteria for technical delivery teams., • Monitor existing product metrics and provide insights to the greater product org., • Analyze calls and other signals to provide insight to the greater org., • Develop and maintain deep domain expertise across diverse use cases in government, with comprehensive knowledge of customer workflows, use cases, and industry-specific challenges., • Regularly converse with Sales, Sales Engineering, and Customer Success to gather customer pain points and opportunities, and impediments to selling/upselling., • Regularly converse with customers to understand how Nearmap products are used and perceived, and opportunities to solve addition customer problems and upsell., • Communicate findings back to Nearmap stakeholders in a form that drives action and improvement., • Regularly converse with ecosystem partners, including technology platform providers, channel partners, analysts, media to boost Nearmap’s profile and presence., • Complies with responsibilities of working for a public company., • Complies with all local legislative requirements., • Adheres to company guidelines and the corporate Code of Conduct., • Where appropriate keeps up to date with legislative requirements., • Acts in an ethical way when dealing with company assets and other people. Experience • 5-10+ years of experience in government or, ideally, a government geospatial office with experience in a project or product leadership role, • Experience with geospatial data and how it is used in government is extremely valuable., • Experience in government procurement and the relationships between local, state and federal entities is valuable., • Ability to effectively write, validate, and quantify a business case in plain language quickly and thoroughly., • Geospatial technology, remote sensing, BIM, including familiarity with Esri, Autodesk, Bentley products., • Ability to write clear, and concise product requirements., • Proven track record of getting things done, managing multiple tasks including communication with internal and external teams whilst consistently delivering on schedule., • Ability to communicate clearly and effectively with in a cross-functional environment., • Excellent written, verbal and visual communication skills., • Strong commercial acumen, strategic thinker and revenue driven., • Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines. Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. Nearmap offers: • In addition to flexible time off, Nearmap offers 4 extra "YOU" days off each year - take a break, no questions asked!, • Company-sponsored volunteering days to give back., • Generous parental leave policies for growing families., • Work from Overseas Policy - explore the world in the approved list of cities while you work!, • Discounted Private Health Insurance plans., • Monthly wellbeing and technology allowance. Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

About Us dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases. As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including Astra Zenica, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture. We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners: • Reliable, high-quality data is the fuel that propels AI-powered data engineering., • AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve., • We empower engineers to deliver reliable, governed data faster, cheaper, and at scale. dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our ___. Location: US (Remote) * Curriculum Roadmap Ownership • Interface with internal stakeholders across product, marketing, partnerships and customer-facing teams to map out customer curriculum needs, • Work with the community team to identify curriculum requests to be included in upcoming roadmap, • Manage the Training team’s curriculum roadmap including scoping and assigning the right SMEs to deliver curriculum assets following the curriculum development lifecycle (CDLC Curriculum Development Lifecycle Management • Mature the Training team’s CDLC by proposing, implementing and iterating on frameworks and templates that leverage the Training team’s agile workflow as well as other educational team processes (documentation, revenue enablement, L&D, Learning Operations) to increase curriculum resource quality and adoption., • Design delightful, accessible and consistent learning experiences that empower data practitioners by guiding and validating the initial curriculum design decisions as part of the CDLC., • Facilitate the curriculum development process by working with subject matter experts (SMEs) to leverage templates and guides that drive content maturity and impact., • Roll out curriculum updates and changes through structured communication across internal and external channels (Slack to ensure visibility to target customers, • Collaborate with learning operations to monitor learning curriculum effectiveness throughout its lifetime. Gather feedback on the course and make regular adjustments to existing courses., • 6+ years of experience in both curriculum development or instructional design and project management, • A technical background (such as analytics, math, data science or programming) at a level sufficient to quickly learn new topics in the data and analytics space and independently create course materials and code exercises, • Experience creating or delivering technical content live in-person and/or virtually, • Exceptional communication skills and someone who enjoys making complex, technical ideas feel simple and manageable, • The ability to thrive in a cross-functional environment especially working within and across remote, asynchronous teams, • The ability to operate in an ambiguous and fast-paced work environment, • Experience with product thinking through prior roles such a product or program management, • Experience collaborating with customer success teams supporting managed accounts, • Experience creating content in an LMS, such as Thought Industries, • Interview with a Talent Acquisition Partner, • Interview with Hiring Manager, • Take Home Task, • Team Interviews with close stakeholders and our VP of Customer Success, • Unlimited vacation time with a culture that actively encourages time off, • Pension Plan, • Comprehensive healthcare coverage, • Generous paid parental leave, • Flexible stipends for:, • Health & Wellness, • Home office setup, • Learning and development, • Office space, • And more! We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below. • The typical starting salary range for this role is:, • $108,000 - $130,500 USD, • The typical starting salary range for this role in the select locations listed is:, • $120,000 - $145,000 USD #LI-LC1 #LI-LC1 dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume. Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI ___. dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As for any SaaS company, our revenue is one of the most important performance indicators. As such, the Revenue Accounting team plays an important tactical and strategic role within the Accounting department, the Finance organization, and the company as a whole. Because our solutions are used by both consumers and businesses, and because our customers purchase both online and through traditional sales channels, we are in a position to offer any revenue accountant a diverse experience with a mix of technical accounting, operational, and systems-related learnings. A successful candidate will participate in very visible aspects of the revenue accounting work including determination and communication of revenue numbers, analysis of monthly and quarterly trends, providing assistance to FP&A with understanding details for purposes of modeling of future results, and many others. This role will report into Manager, Revenue Accounting. This is a remote opportunity within Canada and the US. Responsibilities: * Book journal entries covering revenue and related accounts such as accounts receivable, allowance for doubtful accounts, deferred revenue, cash * Perform month-end reconciliations for revenue-related balance sheet accounts * Prepare month-end analysis of P&L and balance sheet account variances * Produce clear, well-structured documentation and memos * Identify opportunities for process improvements and efficiency in financial operations * Coordinate and facilitate internal and external audits * Execute on key internal controls * Perform ad hoc projects as assigned What we are looking for: * 4+ years of experience in an accounting role, preferably at a SaaS company or at a public accounting firm * CPA or CA designation, or path towards such designation strongly preferred * Proficiency in accounting software (e.g., Netsuite) and advanced Excel skills. * Experience working with Salesforce and/or Stripe is a plus * Excellent verbal and written communication skills * High attention to detail and the ability to multitask and prioritize with minimal supervision * Passion for delivery of high quality work within stated deadlines * Interest in and passion for accounting profession USA-based roles only: The annual base salary for this role is between $92,000 USD and $129,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $82,000 CAD and $115,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role Steer is seeking a skilled and dynamic Lead Engineer for Integrations to drive the engineering work behind the critical data integrations that power Steer and AutoOps. This is a hands-on role where you are expected to be the primary developer and deliver high-quality, production-ready code.You will own the full lifecycle of complex integrations, ensuring the seamless and reliable flow of customer, appointment, invoice, vehicle, and other core data between our platform and partner systems. Your work will directly maintain product stability, ensure high uptime, and enable new product growth. Location: 100% Remote (U.S.-based) | Hours: EST What You’ll Do • Own the full integrations lifecycle from design through rollout, building a scalable, durable, and extensible integrations platform., • Lead technical conversations with 3rd party vendors, guiding the technical direction and advocating for Steer’s needs., • Design and run regular sync processes between Steer/AutoOps and partner systems using resilient patterns., • Build clear patterns for new integrations and document flows, edge cases, data shapes, and change-management steps to enable other engineers., • Maintain and improve existing integrations, focusing on reliability, throughput, and operational stability., • Work closely with Product, Support, and Customer Success during incidents and partner updates, maintaining a bias for fast incident response. What You’ll Bring • 8+ years of engineering experience with a firm grasp of C#, ASP.NET Core, APIs, Entity Framework, or related technologies., • Experience with REST API's., • Experience working on Commercial / ISV software products., • Ability to lead technical discussions, set direction, and coach other engineers., • Experience leading discussions with partners and 3rd party vendors., • Experience building and maintaining Windows Services, especially for on-premise systems., • Experience with message queues, background workers, scheduled jobs, and batch pipelines., • Deep experience building integrations using APIs, webhooks, queuing, and polling strategies., • Clear understanding of resilient distributed systems and failure patterns., • Experience working with authentication models used by older systems (API keys, token rotation, basic auth)., • Experience with cloud platforms such as Azure, AWS, or GCP. What Success Looks Like • Current integrations remain stable, fast, and monitored., • New integrations launch faster using shared patterns and reusable components., • Breakages decrease, and incident resolution improves., • Integrations stop being a bottleneck for product development. Our Hiring Process • Initial Screening - 30min (Lead Recruiter), • Hiring Manager Interview - 60min (Head of Product + Engineering), • Collaborator Interview - 60min (Principal Engineer), • Career Journey Interview - 60min (Director of People), • Reference Checks What We Offer * 100% remote work (U.S.-based) * 100% employer-paid medical insurance * Flexible PTO (minimum 15 days) * FSA and HSA options • Equity options Generous parental leave * 401(k) * Learning stipend * WFH equipment provided * Access to the latest technology * Collaborative, innovative culture * Opportunities for career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.