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Job Description About MNY Ventures: At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. Since launching in 2024, our supplement brand has become one of the fastest-growing in the world, operating across Amazon, Shopify, and TikTok Shop. We’ve grown from 0 to 60+ team members in less than 18 months and serve thousands of customers every day. We’re now building a world-class customer service team to match that growth. Your Mission: Take full ownership of our customer service function, leading a 40+ person global team to deliver world-class support at scale. You’ll be responsible for turning around underperformance, raising standards, building systems, and coaching leaders. This is a high-autonomy, high-impact role reporting directly to the founders. Responsibilities: • Lead and manage a global CS team of ~40 agents and 5 Team Leads, • Rebuild and enforce SOPs, QA systems, and performance management frameworks, • Audit ticket quality, speed, and resolution daily, identifying and fixing systemic issues, • Hire, promote, and fire agents and team leads to build a high-output culture, • Own CS KPIs and proactively drive improvement through training, systems, and feedback loops, • Ensure consistent quality across all time zones, shifts, and platforms (Shopify, Amazon, TikTok Shop), • Collaborate with tech, product, and ops to reduce support load through better processes, • Report directly to the founders with clear updates, risks, and priorities Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket Age: Under 1 day, • Agent Productivity: 80+ tickets/day, • Refund and Chargeback Rate: Within targets What We Are Looking For: • 5+ years managing large CS teams (30+ agents) in high-growth DTC or subscription businesses, • Experience working with both internal teams and BPOs; has rebuilt teams from scratch, • Strong coaching instincts and the ability to directly mentor team leads and agents, • Data-driven operator who can spot performance gaps and drive immediate improvements, • Hands-on leader who’s comfortable jumping into ticket reviews when needed, • Clear, direct communicator who thrives under pressure and holds others accountable, • Culture fit: ownership mindset, proactive, performance-driven, detail-obsessed Why Join MNY Ventures: • Direct access to founders with full ownership over your department, • No bureaucracy. Just speed, execution, and results, • Career-defining opportunity to build a CS org at a company scaling fast, • Work with a global team solving real problems every day, • Performance-based advancement and recognition This Role is Not for You If: • You rely on step-by-step direction and avoid strategic decisions, • You’re uncomfortable enforcing accountability or addressing underperformance, • You avoid direct communication or sugarcoat problems, • You prefer stability over speed and iteration To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR fXakmfZYnL

Job Description Position Overview maxRTE delivers software solutions that helps our clients solve one of the most important challenges in healthcare -- helping patients gain access to care through revenue cycle management. We are growing fast, and are looking for a passionate and driven Customer Success Manager to lead and expand our relationships with our most critical clients. Reporting to our COO, a great candidate has superior client services skills, possesses a proactive approach to building customer accounts, is comfortable with SaaS and data, and thrives in fast-paced environments that requires rolling up their sleeves. What You'll Do: • Own a sizable book of business with some of maxRTE's largest hospital and health system clients -- you will be goaled on retaining and growing these relationships, • Identify expansion opportunities and successfully drive upsell and cross-sell, • Represent maxRTE as the voice of the business with your customers, specifically ensuring timely responses to client outreach within 24 hours, • Lead monthly or quarterly business reviews with your client teams and become a trusted partner with both day-to-day users and senior client stakeholders, • Partner with our Operations Analyst team to:, • Successfully onboard new clients, • Build regular client-facing reporting highlighting our ROI and opportunities to improve customer outcomes, • Monitor customer usage data to extract insights about client health and troubleshoot issues, • Set up, maintain, and update configurations in our software platform to meet the needs of each client, • Running test file / proof of concepts for prospective and existing clients, • Become a product expert in all facets of maxRTE Who You Are: • You have a bachelor’s degree in business, healthcare, or a related field; MBA is a plus., • You have 5+ years' experience in a client-facing or professional services role within a software or healthcare technology environment. Experience with complex healthcare systems, such as Epic, is strongly preferred., • You are a fast learner who can quickly get up to speed on the needs of healthcare providers, their teams, and the health insurance ecosystem., • You’re comfortable developing customer success strategies using data-driven insights., • You’re a natural collaborator who can convey complex ideas simply to end users and engineering teams alike., • You can lead technical and/or software integrations and own customer-facing documentation., • You can manage complex projects from inception to execution to KPI measurement., • You provide frequent, clear and concise written and verbal communication. maxRTE is committed to training, mentoring and accelerating the career of each and every member of our team. We are deeply invested in our employees and offer: • Competitive salary + bonus, • Other perks & stipends for remote working, • Team bonding and 2x annual off-site events, • Unlimited paid time off, • Dental, Vision, Health and Life Insurance About Us maxRTE is a fast-growing healthcare revenue cycle management software company, helping healthcare providers find insurance for patients. With 1 in 4 Americans having trouble paying medical bills, we strive to have impact for patients, providers and our community. Our insurance discovery software locates unknown coverage from commercial and exchange plans, Medicare, Medicaid, Tricare, worker’s comp, and Cobra for 15-20% of all self-pay patients. We easily integrate with EHRs and our web-based portal ensures secured access for employees, no matter where they work. maxRTE is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

Job Description Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees? Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals. Our customers are our greatest asset. Syndio partners with many of the world's most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes. Join us in our mission to help companies make smarter pay decisions they can trust! About the role Syndio licenses software to companies to help them find and fix pay equity issues and stay in compliance over time. We're looking for someone who brings a combination of customer service and account management skills to build lasting relationships with customers and guide them to success. You will own the relationship with your customers with a focus on delighting the key decision makers for each account. This includes advising customers on a comprehensive workplace equity strategy, ensure ongoing compliance needs, and driving usage of our workplace equity tools. Why this job is exciting • Guide your dedicated portfolio of customers to achieve their workplace equity goals while meeting and exceeding retention and growth targets., • Be a trusted resource by communicating with customers about their ongoing workplace equity needs, product updates, customer sentiment, and industry topics., • Work closely with our Implementation, Sales, Domain Expertise, and Product teams to support and delight customers at every point in the customer journey., • Build customer relationships that lead to renewals, upsell opportunities, and references, and take pride in hitting revenue milestones that reflect your success., • Identify and synthesize evolving customer needs, and collaborate with Product and Development teams to design and implement solutions in the product., • Strategically manage your accounts with a focus on maximizing customer lifetime value and uncovering opportunities for expansion., • Influence Syndio's overall customer service strategy as we grow to scale onboarding, communication, and ongoing engagement., • Participate in comprehensive training to gain in-depth knowledge about the nuances of workplace equity, including statistics, analytics methods, and pay equity laws — equipping you to confidently connect our mission with measurable business outcomes., • About you, • You have 5+ years of demonstrated experience in Customer Success and/or Sales/Account Management, • You have a demonstrated track record managing large enterprise Fortune 100 companies, • You have a proven ability to engage and multi-thread with C-Suite executives & SVP level, • You thrive in roles that combine customer relationship building with a strong focus on revenue retention and account growth., • You are passionate about our mission to close pay gaps, create fairness in the workplace, and utilize data to drive that change., • You are a self-starter who thrives working independently, with minimal supervision, in a collaborative, kind, and supportive environment., • You are motivated by achieving and exceeding revenue retention goals, meeting quotas, and celebrating wins with your team and customers., • You have a keen eye for uncovering expansion opportunities, negotiating renewals, and managing accounts with a strategic approach to revenue growth., • You are deeply curious, willing to explore all aspects of the platform to understand and identify new opportunities to meet customer needs., • You naturally seek out ways to deliver measurable value for customers and the business, aligning your work with clear revenue and retention targets., • You are willing to ask questions and turn to others for support and expertise., • You have stellar communication skills that help you connect with a range of people, from HR/Comp analysts to the C-suite., • You are comfortable selling the value of workplace fairness solutions and are comfortable supporting our Account Management team with renewals and upsells.., • You bring empathy, calm, and confidence to help customers overcome challenges., • You're proactive, always two steps ahead to deliver what customers need next., • You are highly organized with excellent time management skills., • You are eager to leverage AI tools responsibly to maximize your output and enhance customer success., • You're excited to own and drive initiatives within Syndio that build your skills and interests and that directly contribute to both customer impact and company growth., • You are located in the NY Metro Area, able to work ET/CT hours, and authorized to work in the United States for any employer.Why you'll love it here:, • 👥 Check out our Employee Experience page for more information on our Mission & Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits., • 💰 Competitive Compensation. For this role our base salary is targeted at $99,000-$116,000 per year plus 20% additional variable. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location., • 🏆 Syndio Equity. So you can share in Syndio's success., • 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave., • 🐣 Paid parental leave, • 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents., • 🏥 Life Insurance & Disability. Syndio covers the full premium., • 🏦 401(k). To help you save for your future., • 📍 Remote-First in our specified talent-hub cities, allowing for opportunities to meet up and socialize! #LI-RemoteRole progression, • Within 1 month, you'll have completed a comprehensive and supportive onboarding process to help you understand the platform, the business, and the customer journey. You'll be ready to be an advocate for workplace equity and help customers achieve it., • Within 3 months, you'll be fully ramped and supporting your own portfolio of customers., • Within 6 months, you'll be growing a portfolio of customers, guiding the overall workplace equity strategy, playing an important role in customer renewal conversations, and influencing the product roadmap.Interview process, • Chat with a member of our Talent Team: 30 min phone call, • Meet the Hiring Manager: 30 min zoom interview, • Meet the Team: 3-4 video interviews with departmental and cross-functional team members Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

Job Description 3KFA for All and Prek for All Lead Teacher Positions Incarnation School - Washington Heights section of Manhattan - September 2025 Incarnation School is seeking lead teachers for one of our PreK for All or 3K for All classrooms beginning in September 2025. Incarnation is a long standing Catholic School in the Washington Heights neighborhood that prides itself on its service to the community. The administration and staff are committed to working with families and each other to help each child develop their curiosity, knowledge and approach to learning in ways that honor the individual talents and interests of young children. We invite all qualified early childhood educators who are eager to contribute to a warm, inclusive, and community focused Catholic school environment to apply and join our dedicated team. QUALIFICATIONS • BA in Early Childhood Education or related field, • Experience working with children under the age of 6, • One of the following, • New York State teaching certificates:, • Early Childhood (Birth - Grade 2);, • Nursery, Kindergarten and Grades 1-6 (N-6);, • Prekindergarten - Grade 6 (P-6); or, • Students with Disabilities (Birth - Grade 2) OR, • Study Plan candidates working towards NYS B-2 certification are encouraged to apply, • Equivalent certification: As part of the Catholic school community serving in one of our PreK for All classrooms, the lead teacher candidate will be expected to take on a range of responsibilities, including but not limited to: • Provide students with an age-appropriate nurturing, safe, and engaging learning environment to support their social, intellectual, physical, and emotional development, • Provide classroom instruction and facilitate engaging learning experiences based on The Creative Curriculum, • Develop unit, weekly and individualized lesson plans in line with program goals and policies, • Differentiate instruction to build upon individual strengths and interests of each child., • Implement remote learning instruction when needed., • Regularly assess the progress of each child and document observations and evidence; use the data to plan for instruction, • Implement positive behavior management support in keeping with Archdiocesan and NYC DOE guidelines., • Work closely with school administration, Archdiocesan and NYC DOE coaches and teaching partners to provide high quality early childhood instruction., • Provide services to all children and families with respect, compassion and confidentiality while exhibiting knowledge of and sensitivity to the educational, cultural and socio-economic needs of the children and families served in the program, • Guide and collaborate with the teacher assistants and aides, • Participate in Professional Development sessions as provided by the NYC DOE and the Archdiocesan Office of Early Childhood., • Communicate regularly with families to support the extension of learning at home as per the program protocols, • Respond to parent concerns and requests with professionalism and as a partner in the education of each child, • Actively support the goals of the school and program through collaborative teamwork with colleagues, • Continually seek and participate in opportunities to develop as an early childhood professional, • School Year program based on a 180-day schedule, September 2025 through June 2026, • Salary determined by the current Collective Bargaining Agreement. Range $55,000-75,000 depending on credentials and experience, • Benefits are comprehensive Recruitment will continue until the position is filled. Job Posted by ApplicantPro

Job Description HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care. HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. Location: Remote- Must be in New Jersey area Entry level job duties include but not limited to: • Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients., • Burn multiple CDs at one time using a desktop computer and laptop, • Monitor client queues and clear daily, • Identify and notify Lead if additional help is needed due to high volume, • Notify Lead of any issues preventing processing, i.e. access issues, system speed, • Communicate professionally with other teams to fulfill job duties, • Reports directly to the POD Lead, • Send daily End of day screenshots to Lead and Manager, • Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues, • Abide by HIPAA guidelines while ensuring the confidentiality of PHI, • Attend all standups the team has each week, • Report all hours worked accurately into ADP, • Enter stats accurately in self-report tracker Qualities that the candidate for this position should include: • Ability to work in a high volume and fast paced environment, • Ability to multitask to meet deadlines and daily goals, • Fast learner, • Quick worker, • Team player, • Positive attitude, • A go getter looking to more than the minimum requirement. In accordance with our company policy, Full Time Employees are eligible for the following benefits: • Robust Health Insurance Plan Options with Company Coverage, • Company HSA Account Contributions for Eligible Health Plans (Medical BCBS), • Vision and Dental Plan Options, • STD. LTD, Life. Life AD&D, EAP, • Competitive Paid Time Off including Paid Holidays, • 401(k) Plan Offering with Employer Matching Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. Job Type: Full-time

Job Description WHO WE ARE Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at . OUR VALUES Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning in pursuit of excellent educational outcomes for every child. Teaching Lab's ultimate goals are: • Educators learn more than they would without us, • Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income, • Collaboration & Responsive Service, • Resilient Solution-Finding, • Research & Learning With Humility, • Accountable Excellence Type of Vacancy: Contractor (1099) Start Date: October 2025 Location: New York, NY Compensation: Compensation includes paid training and onboarding. Lead group facilitation is compensated at $150/hour, and lead 1:1 coaching is compensated at $110/hour, inclusive of preparation and follow-up time. Teaching Lab values continuous growth; hence, consultants can increase their earning potential through our Facilitation Certification Program. Please note that work hours are not guaranteed. Areas of Expertise: Deep expertise in curriculum-based professional development, equitable instructional practice, and a robust record of delivering impactful 1:1 coaching and facilitating engaging group learning sessions for grades 6-12, with a specific focus on Illustrative Math curriculum implementation and instructional practices. ABOUT THE DEPARTMENT The Program department's primary purpose is to design, deliver, and continuously improve teacher professional learning programs that strengthen instructional practice and drive student achievement. The team's main functions include managing and implementing scopes of work with partners, providing coaching and professional learning for teachers and leaders, and creating research-based content and learning assets tailored to partner needs. The Program department contributes to Teaching Lab's mission by ensuring that every partnership drives measurable impact on teacher practice and student learning, advancing educational equity at scale. ABOUT THE ROLE The Facilitator/Coach's primary responsibility is to facilitate professional learning and provide instructional coaching for educators and school leaders, with a focus on implementing high-quality instructional materials and research-based practices. With support from Program Managers and/or Senior Program Managers, the Facilitator/Coach will also hold responsibilities in the following areas: • Designing and delivering professional development sessions, including engaging in feedback cycles and adjusting based on participant input, • Providing tailored 1:1 coaching and group learning experiences for educators, both in-person and virtually, • Building collaborative, trusting relationships with educators and leaders to strengthen instructional capacity and improve student outcomes ESSENTIAL QUALIFICATIONS Education, Work Experience, and Knowledge • Deep experience coaching educators in grades 6-12 math, • Experience teaching or coaching Illustrative Math curriculum, • At least two (2) years of experience as an instructional coach to teachers or school leaders with evidence of impact in student learning outcomes, • Experience supporting various levels of instruction across classroom settings, • Strong background in instructional best practices, with the ability to apply strategies that support effective teaching and learning for a wide range of educators and students, • Experience in designing professional development materials or serving as an instructional designer, • Experience facilitating impactful professional learning and coaching for educators in both virtual and in-person settings, • Experience building and managing relationships with diverse stakeholders in an education context, • Strong commitment to growth mindset for both adults and students, with a desire to continuously strengthen instructional practices and team capabilities, • Ability to design and deliver high-quality, evidence-based professional learning that advances teaching and learning outcomes, • Compelling communication and facilitation skills that build engagement and influence across diverse educators and stakeholders There is no guarantee of hours. The number of service hours and the specific hours are dependent on the projects we have and when you are available. These roles are project-based and flexible, with opportunities communicated several weeks in advance so you can align them with your schedule. Once assigned, you'll collaborate with our project teams to prepare, practice, and tailor content to the needs of our partners, ensuring every session is both impactful and engaging. Facilitation may be virtual or in person, and when travel is required, you'll manage logistics with the support of Teaching Lab's travel policies. After each engagement, coaches and facilitators participate in reflective debriefs that strengthen both individual practice and collective impact. Throughout, you'll bring Teaching Lab's Facilitation Competencies to life, helping educators and partners experience transformative learning that extends beyond each session. Because contractors may work with confidential or sensitive organizational information, discretion and professionalism are essential expectations in every engagement. Contractor roles are not eligible for benefits, retirement, or leave. This is more than facilitation—it's an opportunity to shape meaningful change in education while benefiting from the flexibility of project-based work. TRAVEL On-site with some remote work - candidates must have the ability to travel to New York, NY with two weeks or more advance notice. CLOSING/REVIEW DATE This position opened on September 8, 2025 and will remain open until filled. APPLICATION TERMS AND CONDITIONS I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). I understand that this Employment Application is not an offer of employment. If employed, employment is at will, and either party can terminate the employment relationship at any time. I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status. Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting. At Teaching Lab's discretion and with an individual's signed consent, other checks could be completed based on the nature of the position. Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status. I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date. Non-compliance will result in termination of employment. Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment. Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9. EVerify and Right to Work posters. I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval. All requests will be considered as part of the Americans with Disabilities Interactive Process. I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees. Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO). Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment. I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period. During this time, appropriateness for the role and performance are evaluated. At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will. Teaching Lab has a payroll direct deposit program. I understand that if I am employed, I am not required to enroll in Teaching Lab's payroll direct deposit program, and I would be paid via a paper check. I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab. I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook. In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. We retain personal data for one year from receipt to fulfill the purposes for which it was collected. The submission of my application serves as acknowledgment and agreement to the above terms and conditions. Please note: All applications for employment remain active for 90 days. If you have already applied for the position, please do not reapply during this time period. All selected applicants will be contacted directly by a People & Culture team member. Incomplete applications will not be considered. Your interest in joining the Teaching Lab team is appreciated!

Job Description Location: Remote (EST hours, 9AM–5PM) Compensation: $3,000 to $5,000 per month (flexible for exceptional candidates) Team Size: ~40 agents, 5 team leads, global (USA, Australia, Philippines, LATAM) About MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We believe great systems create great customer experiences. We are building a world-class, process-driven team to deliver outstanding customer care while maximizing customer retention. Role Overview We are hiring a Customer Service Manager to build scalable SOPs, high-precision QA systems, and performance management frameworks across a rapidly growing support team. You will manage, recruit, and develop our DTC support team (38 agents), oversee small teams for Amazon and TikTok Shop (2 agents), and implement efficient, high-leverage systems to deliver measurable improvements in key performance metrics. What You’ll Do • Own and lead the CS function, managing ~40 global agents and 5 team leads with direct focus on DTC (Shopify, Recharge, Checkout Champ) while maintaining high standards across Amazon and TikTok Shop, • Recruit and build, hiring high-performing agents, promoting top talent into leadership roles, and developing your team into a high-output, accountable organization, • Implement systems and audits, building and maintaining SOPs, QA processes, and KPI dashboards using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe, • Drive team performance to hit and exceed:, • Trustpilot score: 4.5+, • CSAT score: 4.0+, • First response time: under 8 hours, • Oldest ticket: under 1 day, • Agent output: 80+ tickets per day per agent, • Minimized refunds, chargebacks, and churn, • Proactively solve problems, constantly monitoring team performance, catching and addressing issues before they escalate, and surfacing risks or opportunities directly to founders, • Deliver clear daily reports and weekly KPI updates to founders with strategic recommendations, • Proven track record with 3 to 5+ years experience managing CS teams of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses, • Direct experience using Richpanel, Shopify, Recharge or Checkout Champ, and Stripe, • A systems thinker who builds processes and enforces standards with precision, • Extreme ownership of your KPIs and your team’s results without excuses or need for micromanagement, • Direct, proactive communication style with no politics or sugar-coating, • High-performance culture fit with a bias to action and obsession with results, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards 163z9GGyu6

Job DescriptionHead of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We serve thousands of customers a day and are building an elite customer service team to scale support operations efficiently at high volume without sacrificing quality. We are looking for an A-player Head of Customer Service to take full ownership of our CS department and help us scale to the next level. This is a high-responsibility, high-autonomy role reporting directly to the founders. Your Mission: Own the customer service function end-to-end, ensuring our customers receive world-class support while driving key KPIs like CSAT, Trustpilot rating, response time, and retention. You will manage a large remote team, hire and develop talent, fix broken systems, and continuously improve performance. Responsibilities: • Lead and manage our CS team of ~40 agents and 5 Team Leads, • Audit and optimize performance daily via ticket reviews, SOP updates, and clear feedback loops, • Hire, onboard, train, and if necessary, fire agents and Team Leads to maintain a high-performance culture, • Build, track, and report on key CS metrics: CSAT, Trustpilot score, refund rate, chargeback rate, first response time, and oldest ticket age, • Proactively identify issues within tickets, processes, or systems and develop action plans with Team Leads to resolve them, • Improve customer retention and satisfaction through better systems, coaching, and support experiences, • Provide daily reports to founders, including key wins, fires, and areas of focus, • Hold Team Leads accountable to their numbers, quality standards, and process adherence, • Drive continuous improvements in response speed, quality, tone, and policy application, • Ensure all SOPs are up to date and followed rigorously, • Collaborate with our tech, ops, and product teams to fix underlying issues impacting customers Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack and WhatsApp for team comms KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Productivity: 80+ tickets/day per agent, • Refund and Chargeback Rates: Kept within acceptable thresholds What We Are Looking For: • Proven experience managing large customer service teams (30+ agents), • Experience with high-volume DTC eCommerce, especially in a subscription based business, • Strong analytical skills with the ability to build and maintain dashboards and reports, • Track record of improving KPIs and customer satisfaction, • High attention to detail and process-orientation, • Clear, direct communicator with high personal accountability, • Ability to think critically, spot problems, and implement effective solutions fast, • Comfortable working across multiple time zones and managing remote teams, • Culture fit: proactive, action-biased, detail-obsessed, accountableWhy Join MNY Ventures, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards, • Build, shape, and own the future of our customer experience This Role is Not for You If: • You are looking for a task-based role with a fixed daily routine, • You need constant direction or step-by-step instructions to take action, • You avoid difficult conversations or shy away from holding people accountable, • You are uncomfortable making decisions that impact customer experience or revenue, • You prefer to only “manage” without being in the trenches auditing tickets and systems, • You get overwhelmed in fast-paced environments where speed of execution is expected How to Apply: If you’re an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. Include the code word: ExecutionFirst somewhere in your application. We will only review candidates who follow these instructions, it tells us you actually pay attention to details and directions. Powered by JazzHR 40sQU5bDIq

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is July and August 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job Description About Capvision We are a global primary research platform connecting financial institutions, consulting firms, global enterprises, and high-net-worth individuals with subject matter experts across all industries and regions. Our mission is to equip clients with the tools necessary to gain the right insights for their research objectives. We specialize in expert interviews and surveys, business consulting, and in-person/remote conferences. The anticipated start date for this role is January 12, 2026 As an Associate on our Client Services team, you'll take full ownership of projects that directly influence our clients' strategic outcomes. From sourcing experts to managing fast-moving communications and coordinating logistics, you'll operate as the key driver between client needs and insight delivery. This is a front-line, client-facing role for driven professionals who thrive on responsibility, urgency, and impact. No two days are the same. One hour you might be supporting a consulting firm evaluating grocery eCommerce by sourcing a former Fortune 10 executive; the next, helping a hedge fund understand aviation trends by recruiting a European airline specialist—under deadline. What You'll Do • Own expert engagement from end to end: sourcing, vetting, outreach, and scheduling, • Speak directly with experts and stakeholders across industries and time zones, • Deliver on tight timelines across multiple fast-moving client workstreams, • Understand business problems quickly and match them with relevant industry expertise, • Drive outcomes through sound judgment, clear communication, and relentless follow-throughWho You Are, • Bachelor's degree from an accredited institution (3.5+ GPA preferred), • 6–18 months of relevant professional or internship experience (client-facing roles a plus), • Outstanding communicator with strong business instincts, • Thrives in deadline-driven environments and takes ownership of results, • Resourceful, proactive, and highly accountable, • Authorized to work in the U.S. (STEM OPT holders welcome), • Clear promotion path to People/Account Manager within 24 months, • Comprehensive paid training across project execution, client service, and leadership, • Diverse project exposure—Associates are never siloed, • Free daily lunch, snacks, Monday breakfast, and regular team events

Job DescriptionAbout Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As the Reading Specialist within the School & Community Programs team, you will partner with public schools across New York City to provide high-quality reading intervention support to early elementary students who are struggling with the acquisition of foundational literacy skills. You will provide direct instruction using evidence-based curricula to support development of skills including phonological awareness, decoding, and spelling, and collaborate with teachers and families to offer strategies for reinforcing learning at home and in the classroom. Reporting to the Reading Service Manager, this is a full-time, exempt, hybrid (4 days in office, 1 day remote) position. #LI-hybrid You Will: * Deliver an evidence-based reading intervention (Sound Partners) that targets at-risk readers in kindergarten through second grade. * Train school-based staff in delivery of the intervention (5 cohorts per school year) through training workshops and consultation support. * Plan and lead small group lessons for 10–12 students per intervention cycle, meeting three times weekly for ten weeks during the school year and four times weekly for six weeks during the Summer Intensive. * Conduct family intake meetings, by phone or in person, to gather background information and obtain consent for student participation in the program. * Foster school and caregiver engagement through close collaboration and frequent communication including participation in partnership meetings and providing updates on student progress throughout intervention cycles. * Administer detailed pre- and post-intervention assessments, using data to inform eligibility, guide instruction, measure growth, and make appropriate recommendations for school-based support. * Maintain accurate and detailed records of student attendance, parent contact, assessment data, and student progress towards instructional goals. * Lead educator and caregiver workshops on topics related to literacy and learning. You Have: * · Master's degree in education * 2 years of experience delivering one or more structured literacy programs. * Knowledge of early literacy development, phonics-based instruction, and Science of Reading frameworks. * Understanding of common learning disorders, special education processes, and multi-tiered systems of support. Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind.

Job Description Company Overview: Public Health Solutions (PHS) is a 501(c)3 non-profit community-based organization (CBO) that has existed for 70 years to improve health equity and address health-related social needs (HRSN) for historically underserved marginalized communities. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to vulnerable families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. PHS administers WholeYouNYC (WYNYC), a coordinated community resource network that builds trustworthy and reliable pathways between healthcare providers, health plans and CBOs providing critical resources in the community that address the social drivers of health. WYNYC brings together over 100 organizations offering various programs – such as food, housing, employment, health insurance, and sexual health services – across all five boroughs. These services and programs make it possible for New Yorkers to live their healthiest lives and ultimately reduce health disparities and advance health equity. To date, our network has already impacted thousands of lives through community partnerships and referrals, generating millions in estimated healthcare savings. New York State (NYS) recently announced the availability of $500M statewide to support Social Care Network (SCN) lead entities responsible for coordinating social care delivery in various regions across the state. Public Health Solutions (PHS) and our WYNYC network were awarded the role of regional SCN for Brooklyn, Manhattan, and Queens. This is a grant-funded position ending March 31, 2027. Position Summary: We seek a Community Engagement Specialist (CES) to assist in executing WholeYouNYC SCN community outreach and engagement activities across Brooklyn or Queens and Manhattan. The CES will play a critical role in ensuring that our WholeYouNYC SCN remains connected to the communities we serve and is responsive to its needs. As part of the SCN Community Outreach and Engagement Team, the CES will assist with community outreach events, listening sessions, and other engagement activities to ensure all New Yorkers who are Medicaid eligible receive the services they need. The CES reports to the Community Engagement Manager (CEM), with a focus on engaging community partners and members and identifying opportunities for the SCN to better meet the needs of Medicaid (and Medicaid eligible) members residing in our SCN Region – Brooklyn or Queens and Manhattan. Specifically, the Community Engagement Specialist will: • Serve as an SCN representative at community meetings, civic and neighborhood events., • Conduct community outreach engagement activities, including but not limited to community presentations, focus groups, surveying and listening sessions across your assigned borough (Brooklyn or Queens and Manhattan)., • Participate in community events such as health fairs, workshops, food pantries, and church events, providing direct support for SCN screenings and navigation, as needed., • Help lead community level sessions and workgroups with diverse stakeholders to understand population needs and the barriers preventing effective care coordination across the health and human services., • Proactively assist CEM identify opportunities to help the WholeYouNYC SCN address unmet local population needs., • Provide up-to-date information on access to Medicaid services to eligible New Yorkers as well as serve as a point person to guide community members to said resources., • Provide input on the project’s marketing and promotional materials as needed., • Assist with SCN screening and navigation to network resources., • Perform other related duties as assigned. Qualifications and Experience: • Minimum 1 year experience in public health, and/or community engagement in underserved neighborhoods within an urban setting and/or equivalent., • High degree of comfortability with public speaking and presenting to diverse audiences., • Excellent organizational and interpersonal skills (verbal, written and presentation)., • Ability to embrace diversity and establish trusting relationships with individuals of differing identities., • Dedication to helping improve the lives of disenfranchised and marginalized community members and working together to achieve health equity., • Ability to demonstrate sensitivity and tact in interpersonal relations., • Excellent team player with the ability to be flexible, work collaboratively both internally and externally, and complete tasks independently., • Comfort working with Microsoft Office, including Excel for data entry., • Ability to balance and manage a hybrid work environment that includes a combination of in-office, remote work, and field work., • Ability to travel up to 5 days a week (Mon – Fri) within local communities across Brooklyn or Queens and Manhattan. Work evening hours and weekends when necessary., • When necessary, willing to work outside for up to 3 hours or more at a time, walking and engaging the public, even in cold temperatures. Desired Skills: • Bilingual candidate, preferred., • Resident of – or familiarity with neighborhoods of Brooklyn, Manhattan or Queens preferred. Benefits: • Hybrid Work Schedule., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403(b) + employer matching and discretionary company contributions., • College Savings Plan., • Ongoing trainings and continuous opportunities for professional growth and development. At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. If you find you don’t have experience in all the areas listed above, we still encourage you to apply and share your background and experiences in your application. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities. We look forward to learning more about you! PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. Monday - Friday 9am - 5pm 35 hours per week.

Job Description Customer Support & Success Manager Brooklyn, NY 100K Position Overview We are seeking a Customer Support & Success Manager to lead and scale our support operations while remaining hands-on. You will manage a growing team (currently two in-office and one remote), own and optimize our Zendesk system, analyze support tickets to identify trends, and deliver actionable feedback to the product/development team. This is a player-coach role: part supervisor, part frontline contributor. The right candidate has done this work before—building support processes, managing escalations, and training teams—and is now ready to step into a leadership role while still rolling up their sleeves. The Ideal Candidate * Proven hands-on experience in customer support operations and ready to step into a management role. * Expert-level Zendesk knowledge, including system setup, workflows, dashboards, and reporting. * Strong analytical mindset; can spot trends in tickets and translate them into feedback for product/dev teams. * Empathetic and customer-first, with excellent communication skills. * Experience training, coaching, or mentoring junior team members. * Thrives in fast-paced, scaling environments. Key Responsibilities Team & Operations * Lead the customer support team, ensuring timely, empathetic, and effective responses. * Train, mentor, and supervise staff while remaining hands-on with ticket resolution. * Create and maintain SOPs, SLAs, and runbooks for consistent service delivery. Zendesk Ownership * Serve as the Zendesk administrator, responsible for system setup, workflows, dashboards, and reporting. * Train the team on best practices and optimize usage for speed and accuracy. * Generate weekly reports on ticket volume, response times, and unresolved issues. Analysis & Continuous Improvement * Conduct root cause analysis of recurring issues and escalate insights to the product/development team. * Identify and recommend improvements in processes, tools, and workflows. * Partner with the Account Manager to ensure smooth employer onboarding and strong client relationships. Collections & Vendor Management * Oversee collections tracking and reporting. * Manage vendor relationships, ensuring SLAs are met and issues are resolved quickly. Email resume to:

Job Description Title: Global Mobility Specialist Salary: $80k Location: Remote Position Overview: The Global Mobility Specialist is a pivotal role that provides comprehensive support to our internal clients regarding their Global Immigration and Mobility matters. The specialist will serve as an expert in managing assessments and case initiations and providing support for clients and their employees on immigration, relocation, and global mobility matters. This role requires flexibility to accommodate global clients’ needs and a strong understanding of various relocation, global mobility, and immigration processes. Key Responsibilities: • Client Service: Act as one of the primary contacts for global clients and their employees regarding immigration, global mobility, and relocation inquiries, updates, and concerns, ensuring a superior, high-touch, and responsive immigration experience., • Visa Process Strategy and Delivery: Collaborate with Klasko and in-market lawyers to secure the appropriate visa and legal permanent residency (if applicable) for temporary and permanent international transfers, offering counseling and advocacy for clients in relation to immigration and relocation matters throughout the immigration journey (pre-departure, at entry, and post-arrival)., • Program Management: Administer and manage the processes and programs for global work, collaborating closely with Klasko lawyers and in-market counsel., • Policy Administration: Develop harmonized global mobility, immigration, and relocation policies and packages, and ensure their consistent application across the globe., • Relocation Services Support: Provide recommendations for selection of and guide clients in partnering with international relocation providers to ensure adherence to client’s Global Immigration and Mobility policies, • Compliance Support: Monitor corporate compliance with various countries’ immigration rules while consulting with US operating companies (HR and business partners) regarding the application of expatriate programs, spotting compliance issues for attorney escalation proactively in order to notify client’s HR, Legal, Tax, and Payroll teams for addressing., • Payroll and Tax Coordination: Identify payroll and tax considerations related to transfer allowances, tax policies/guidelines, and international split payrolls, • Finance Collaboration: Work closely with other Global Immigration and Mobility team members to ensure proper cost allocation of invoicing to and from foreign affiliates, including the preparation of cost estimates for different stakeholders depending on the need, • Regular Programs and Special Projects Leadership: Lead various Global Mobility programs and projects related to expatriation or permanent international transfers (e.g., home leave, expatriate salary revision or short-term bonus, tax settlements, etc.), • Other duties as assigned Requirements: • Bachelor’s degree in human resources, business, or a related field., • Minimum of 3-5 years of global immigration paralegal, US immigration paralegal, and/or HR generalist experience., • Knowledge and/or experience coordinating benefits, tax, payroll, compensation, or immigration matters is preferred., • Prior experience in Global Mobility and/or relocation is highly desirable., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint)., • Strong knowledge of Microsoft Excel for reporting purposes, • Understanding of international taxation and US immigration is preferred, • Excellent communication and interpersonal skills, • Strong analytical and problem-solving abilities., • Ability to prioritize workload and pay attention to detail, • Self-motivated and able to work independently., • Mathematical abilities to perform moderately complex calculations, • Ability to deal effectively with all levels of employees throughout the organization, • Ability to exercise and maintain a high degree of confidentiality AAP/EEO Statement Klasko Immigration Law Partners, LLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Job Description 3KFA for All Lead Teacher Positions Christ the King School - Grand Concourse area of the Bronx, NY - September 2025 Christ the King School, is seeking lead teacher for one of our PreK for All or 3K for All classrooms beginning in September 2025. Christ the King is committed to working with families and each other to help each child develop their curiosity, knowledge and approach to learning in ways that honor the individual talents and interests of young children. We invite all qualified early childhood educators who are eager to contribute to a warm, inclusive, and community focused Catholic school environment to apply and join our dedicated team. QUALIFICATIONS • BA in Early Childhood Education or related field, • Experience working with children under the age of 6, • One of the following, • New York State teaching certificates:, • Early Childhood (Birth - Grade 2);, • Nursery, Kindergarten and Grades 1-6 (N-6);, • Prekindergarten - Grade 6 (P-6); or, • Students with Disabilities (Birth - Grade 2) OR, • Study Plan candidates working towards NYS B-2 certification are encouraged to apply, • Equivalent certification: As part of the Catholic school community serving in one of our PreK for All classrooms, the lead teacher candidate will be expected to take on a range of responsibilities, including but not limited to: • Provide students with an age-appropriate nurturing, safe, and engaging learning environment to support their social, intellectual, physical, and emotional development, • Provide classroom instruction and facilitate engaging learning experiences based on The Creative Curriculum, • Develop unit, weekly and individualized lesson plans in line with program goals and policies, • Differentiate instruction to build upon individual strengths and interests of each child., • Implement remote learning instruction when needed., • Regularly assess the progress of each child and document observations and evidence; use the data to plan for instruction, • Implement positive behavior management support in keeping with Archdiocesan and NYC DOE guidelines., • Work closely with school administration, Archdiocesan and NYC DOE coaches and teaching partners to provide high quality early childhood instruction., • Provide services to all children and families with respect, compassion and confidentiality while exhibiting knowledge of and sensitivity to the educational, cultural and socio-economic needs of the children and families served in the program, • Guide and collaborate with the teacher assistants and aides, • Participate in Professional Development sessions as provided by the NYC DOE and the Archdiocesan Office of Early Childhood., • Communicate regularly with families to support the extension of learning at home as per the program protocols, • Respond to parent concerns and requests with professionalism and as a partner in the education of each child, • Actively support the goals of the school and program through collaborative teamwork with colleagues, • Continually seek and participate in opportunities to develop as an early childhood professional, • School Year program based on a 180-day schedule, September 2025 through June 2026, • Salary determined by the current Collective Bargaining Agreement. Range $55,000-75,000 depending on credentials and experience, • Benefits are comprehensive Recruitment will continue until the position is filled. Job Posted by ApplicantPro

Job DescriptionCompany Description G2 Risk Solutions (G2RS) is the unrivaled pioneer and leader in merchant risk onboarding and monitoring solutions for the payments industry since 2004. We combine modern technology with 20 years of unique merchant data and tenured risk expertise to help merchant payments providers grow their businesses while avoiding costly fines and reputational damage. Job Description The Senior Customer Success Manager will lead G2RS’s Customer Success function in the United States, driving satisfaction, retention, and growth. You’ll serve as the primary relationship owner for key accounts while building and managing a high-performing Customer Success team. This role requires a proactive leader who can engage clients, develop teams, and collaborate with Sales, Product, and Operations. You’ll use advanced Excel skills to track KPIs, analyze trends, and provide insights, and leverage Jira to coordinate client initiatives and workflows. Key Responsibilities: • Lead, mentor, and develop the Customer Success team, including hiring, onboarding, and performance management., • Set and track KPIs to ensure consistent, exceptional client service., • Serve as main contact for clients, fostering strong relationships and understanding needs., • Conduct usage and performance reviews to maximize client outcomes., • Manage escalations and coordinate timely resolutions., • Oversee the customer lifecycle—from onboarding to renewal—addressing risks and securing extensions., • Identify upselling and cross-sell opportunities, partner with Sales on expansion strategies., • Deliver QBRs to highlight value, address concerns, and recommend enhancements., • Create and maintain advanced Excel reports, dashboards, and analyses to monitor account health and forecast renewals., • Prepare professional, client-ready documentation and presentations., • Collaborate with internal teams using Jira to track and manage client-related projects. Qualifications • 5+ years in Customer Success, Account Management, or Client Services with enterprise clients., • Proven leadership in managing high-performing teams., • Experience managing renewals, escalations, and client health for complex accounts., • Familiarity with bankruptcy, collections, or financial services is a plus., • Advanced Microsoft Office skills (Excel, Word, PowerPoint, Outlook), including pivot tables, VLOOKUP/XLOOKUP, complex formulas, conditional formatting, and data visualization., • Familiarity with Jira for project tracking and workflow management., • Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and reporting tools., • Exceptional negotiation, presentation, and communication skills., • Bachelor’s degree in business administration, Communications, Finance, Information Systems, or related field preferred; analytical or data-focused studies a plus. Additional Information This position is a fantastic opportunity to work for a fast-growing company. We offer a comprehensive benefits package including medical, dental, vision, LTD, Paid Time Off 401(k) and potential for annual bonus. Compensation: $95,000 - $110,000 USD annually, dependent on location and experience. #LI-Remote G2 Risk Solutions is an equal employment opportunity employer and strives to comply with all laws prohibiting discrimination based upon, as applicable, actual or perceived race, color, creed, religion (including religious dress, grooming practices and protective hairstyles), sex, sexual orientation, gender identity or gender expression, pregnancy, marital/domestic partner status, national origin, alienage or citizenship status, primary language, immigration status, military and veteran status (including whether honorably discharged or not), intern or volunteer status, status as a victim of domestic violence, sexual assault, or stalking, ancestry, age, physical or mental disability, AIDS, HIV and Hepatitis C status, medical condition, including cancer and genetic predisposition information or characteristics (or those of a family member), or any other category protected by federal, state or local laws.

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job Description This position is posted by Jobgether on behalf of Calm. We are currently looking for a Mid-Market Customer Success Manager in Minnesota (USA) or New York (USA). Take the lead in helping organizations boost employee well-being by driving adoption of an innovative mental health and wellness platform. In this role, you’ll manage a large portfolio of mid-market accounts, guiding clients through onboarding, engagement, and renewal. You’ll collaborate closely with HR leaders, internal teams, and cross-functional partners to implement wellness strategies that deliver meaningful impact. If you thrive in fast-paced environments and love building long-term client relationships, this is your opportunity to make a difference. Accountabilities: • Manage a portfolio of 70+ mid-market customer accounts, focusing on engagement, retention, and renewal., • Build strong relationships with client stakeholders, acting as their strategic advisor and internal advocate., • Lead implementation calls, business reviews, and renewal discussions, driving tailored engagement strategies., • Analyze adoption data and collaborate with clients to align on wellness goals and KPIs., • Own the end-to-end renewal process, including pricing, quotes, and forecasting., • Identify at-risk accounts and proactively address issues such as low usage or limited sponsorship., • Support Calm Health implementations through technical configuration and coordination with internal teams., • Minimum 3 years in Customer Success, Account Management, or a similar client-facing role., • Experience handling renewals, including pricing discussions and forecasting., • Excellent organizational skills and ability to manage multiple tasks across a dynamic book of business., • Strong communication skills—verbal, written, and presentation—with a customer-centric approach., • Comfortable using Salesforce and analytics tools like Tableau to track engagement and performance., • Collaborative and proactive team player with a “roll-up-your-sleeves” mentality., • Bonus: Experience in healthcare, benefits, or wellness tech environments, and exposure to project/change management., • Competitive salary range: $97,200–$148,500 OTE, depending on location and experience., • Equity grant and 401(k) plan., • Flexible time off policy with additional paid holidays., • Comprehensive health, dental, and vision coverage., • Remote-first work structure with consideration for candidates based in New York City or Minneapolis., • Inclusive and purpose-driven team culture focused on well-being and impact. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

Job Description Maximus is HQ'd in Santa Monica, this role is available Remote (US/CAN) About Maximus Maximus () is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. About the Role We are seeking a Director of Customer Support to lead and scale our CS team into the next phase of growth. This leader will be responsible for patient experience, team performance, and operational efficiency. They will partner cross-functionally with Product, Operations, Clinical, and Supply Chain to improve workflows, reduce friction, and deliver best-in-class patient service. This is a critical leadership role that requires both strategic vision and operational excellence. Key Responsibilities: * Leadership & Team Development * Lead and develop a 25+ person CS team (onshore + offshore), building a strong leadership bench (managers, team leads). * Establish clear performance standards, career ladders, and coaching/development/training programs. * Operational Excellence & Scaling * Own SLAs, KPIs (CSAT, NPS, resolution time, first contact resolution), and workforce management. * Implement automation, macros, and tools to improve efficiency and scalability. * Introduce QA programs, escalation frameworks, and training processes to standardize excellence. * Cross-Functional Leadership * Serve as the voice of both the patient and CS reps cross-functionally, partnering with Product, Engineering, Clinical, and Supply Chain. * Drive feedback loops: identify top patient pain points and work with teams to resolve root causes. * Represent CS in leadership discussions, ensuring patient experience is embedded in strategic decisions. * Patient Experience & Retention * Ensure a seamless, empathetic, and efficient experience across all patient touchpoints. * Partner with Product and Finance teams to improve LTV by driving retention and engagement. * Strategic Planning * Define and execute the vision for scaling CS and leveraging AI as we 2-3X patient volume. * Design the org structure, systems, and processes required to scale cost-effectively. * Prepare CS reporting and insights for leadership, board, and investors. Qualifications: * 8+ years in Customer Support with 3–5+ years leading teams at scale both onshore and offshore * Must have: experience leading Customer Support in a DTC (direct-to-consumer) company * Must have: experience leading Customer Support in a Teleheath company * Proven track record scaling CS/Support orgs of 20+ reps in a high-growth company (healthcare or tech a plus). * Strong operational and systems orientation: workforce management, QA, automation, process design. * Excellent cross-functional collaborator with Product, Ops, Marketing, and Clinical teams. * Data-driven and analytical; comfortable using metrics to manage performance. * Customer-first mindset combined with business pragmatism. * Experience with Intercom, Zendesk or similar CS platforms required. Why Join Us * Play a pivotal role in shaping the patient experience for tens of thousands of people. * Build and scale a world-class CS team in a company growing rapidly. * Collaborate with a mission-driven team focused on health, performance, and longevity. World-Class Benefits: * Premium Blue Shield Platinum PPO & HMO Plans (up to 80% premium coverage) * Full Suite: Medical, Dental, Vision, Life Insurance * Best-in-class 401K options * Flexible vacation/time-off policies * Liquidity of options whenever available * Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Compensation Range: $150K - $190K

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep relationships with clients, and is motivated by helping customers succeed. You'll manage a small, high-value portfolio consisting of Compliancy Group's biggest and most strategically important customers, guiding executives and stakeholders through adoption, renewal, and growth, while collaborating closely with expansion sales reps and cross-functional teams to drive growth, harness the voice of the customer and resolve support and billing issues as they arise.. This is a remote role with opportunities to meet virtually or in-person for strategic business reviews, planning sessions, and team collaboration. Why You'll Love This Role: • You'll manage a small portfolio of high-value accounts, giving you the chance to build meaningful relationships and make a real difference in customer outcomes., • Your work will have a direct impact on gross retention and long-term customer success. In addition, as you'll be managing our highest potential accounts, your efforts will also drive meaningful growth for the business; your work product will be on center stage!, • You'll lead executive-level conversations, QBRs, and strategic initiatives that shape customer outcomes., • You'll collaborate with a supportive team across Sales, Product, and Support, advocating for customers and influencing product and service direction., • You'll have autonomy to drive account strategies and the visibility to see the direct results of your efforts.Qualifications:, • 5+ years of Customer Success, Account Management, or related client-facing experience, ideally managing high-value or enterprise accounts., • Proven ability to drive retention, adoption, and long-term customer success., • Experience leading executive-level conversations, business reviews/QBRs, and complex client presentations., • Strong business acumen and ability to align solutions to customer objectives. Strong plus to a candidate that has either worked in the healthcare space (healthcare providers rather than surrounding verticals) or is familiar with spanning efforts across diverse, cross-functional teams and needs., • Excellent communication, relationship-building, and influencing skills across multiple organizational levels., • Comfortable collaborating across teams, including Sales, Product, and Support., • Experience with SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience.Responsibilities:, • Serve as a trusted advisor to a small portfolio of high-value accounts, driving long-term success., • Own gross retention and renewal outcomes, proactively identifying and mitigating risk., • Monitor account health, product adoption, and usage to ensure optimal customer results., • Lead executive business reviews (QBRs), sharing insights, value realized, and strategic recommendations., • Coach clients on best practices, guiding them to maximize adoption and impact., • Develop and execute strategic account plans aligned with customer goals and company solutions., • Collaborate with expansion sales team members on growth opportunities, without direct quota responsibility., • Advocate for customer needs internally and provide feedback to Product, Marketing, and Support teams.What CG Can Offer You:, • Opportunity to make a direct, measurable impact on high-value clients and the business as a whole., • Competitive base salary plus performance-based bonus tied to gross retention and account success., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!)., • A collaborative and transparent company culture that values customer impact, strategic thinking, and professional growth. Salary: $85,000-$90,000/year Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job DescriptionSalary: $90,000-105,000 Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As a member of our team, you'll dive into an environment that encourages learning and boundary-pushing every day. You'll be part of an agile and dynamic workplace where today's solutions are built for tomorrow's challenges. Were looking for a dedicated Field Service Specialist to bring their expertise to our dynamic team. This role offers an exciting blend of hands-on technical work, customer interaction, and opportunities for growth in the HVAC industry. Your Role: As a Field Service Specialist, youll be at the forefront of our operations, ensuring seamless startup, commissioning, and maintenance of Armstrongs innovative products and solutions. Your day-to-day responsibilities will include: Field Service Activities: • Hands-On Expertise: Lead the startup and commissioning of Armstrong equipment, including Variable Frequency Drives and Control Panels., • Proficient understanding of optimization equipment and solutions for achieving maximum efficiency., • Troubleshooting: Diagnose and repair issues with our diverse range of equipment, from pumps to automated valves., • Connectivity: Assist with connecting site equipment to the Internet or customer networks., • Reporting & Training: Document your work through our online portal, provide on-site training to operators, and share field service insights with our After Sales team., • Customer Engagement: Build strong relationships with clients, demonstrating the value of Armstrongs products and identifying opportunities for additional sales., • Sales-oriented mindset with proven ability to leverage and use CRM tools for effective sales opportunity tracking. Identify replacement or upgrade sales opportunities and log these leads in CRM, working closely with sales to drive service opportunities., • Travel: Expect to travel within the Northeaster region up to 60% of the time, with occasional trips to other parts of the USA. The candidate should be located in/around New York City Customer Service Activities: • Customer Support: Handle service requests, complaints, and startup inquiries via calls and emails. Schedule and manage service visits effectively., • On-Call Rotation: Be part of a team providing after-hours support to address urgent service issues. Training Responsibilities: • Educate: Conduct training sessions for service and installation teams, as well as for mechanical contractors, to enhance their knowledge of Armstrong products and solutions., • Report Analysis: Compile and review field reports to ensure equipment performance and warranty adherence. Technical Support: • Collaboration: Work closely with engineering, project management, and sales teams to support product development and project-specific initiatives., • Feedback: Identify and report on product issues and contribute to process and design improvements. What Were Looking For To thrive in this role, you should bring: • Education: Degree or designation in Mechanical or Electrical Engineering, Application Engineering, or a related field, with equivalent practical experience., • Technical Skills: Experience with Drives, control panels, BAS systems, and automation. Familiarity with serial communications is a plus., • Hands-On Experience: Proven experience with mechanical pumps and HVAC systems., • Computer Skills: Proficiency in MS Office and CRM systems., • Industry Knowledge: Experience in commercial construction is desirable, along with a solid understanding of electrical and mechanical equipment., • Communication: Excellent verbal and written communication skills are essential., • Technical Knowledge: Understanding of hydronic HVAC systems, Variable Frequency Drives, Building Automation Controls, and Optimization is preferred. Why Armstrong Fluid Technology? By joining us, youll become part of a global community dedicated to pushing the boundaries of fluid-flow technology. Youll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrows solutions today. remote work

Job Description At Fyxer AI, we’re not building a traditional Customer Success team - we’re building a high-leverage, commercial motion that turns relationships into revenue and support into strategic partnership. Our CSMs don’t just react - they lead. This is a hands-on role for a commercially-minded operator who thrives in ambiguity and is excited to build from zero. You'll work with our largest and most complex customers - and the ones with the most potential - to drive renewals, find expansion opportunities, and turn usage into value and value into growth. We’re looking for someone who was an Account Manager in a past life - someone who understands how to sell through success, multithread across an org, and turn commercial goals into long-term partnerships. What's on offer: • This role is onsite in our New York office - Remote work is not available, • Salary: $100,000 $150,000 year + equity + benefits, • Violaine Yziquel, our CCO, is the hiring manager What Success Looks Like in This Role You’ll be at the frontline of our Customer Success motion - helping define it while actively delivering results. We don’t yet have all the tooling, playbooks, or workflows in place. You’ll help build them. And you’ll do that while making sure our biggest customers are supported, engaged, and growing. Success means: • Renewals are a no-brainer because value is clear and relationships are deep, • Expansions happen regularly because opportunities are spotted and acted on, • Customers lean on us as strategic partners - not just vendors.Your Three Core ResponsibilitiesDrive Retention and Expansion Across Strategic Accounts, • Own a portfolio of high-potential, high-complexity enterprise accounts, • Drive the full renewal cycle, • Multithread across stakeholders to ensure broad, embedded relationships, • Surface commercial opportunities through value-based conversationsBuild the Foundations of Customer Success at Fyxer AI, • Develop scalable, repeatable playbooks for success, renewal, and expansion, • Help shape our tooling and GTM tech stack - helping choose, implement, and evolve the right systems to support success at scale, • Define and refine KPIs and dashboards that help us track what matters most for our customersBe a Strategic Partner to Product, Sales, and Leadership, • Translate customer insights into product feedback and roadmap influence, • Collaborate closely with Sales on account planning and pre-to-post handoffs, • Bring a commercial lens to everything - always thinking about how success drives revenueWhat Our Ideal Candidate Looks Like, • 8+ years in Customer Success or Account Management, with a clear track record of owning revenue (renewals + expansion), • Enterprise experience - you’ve navigated complex orgs, long sales cycles, and strategic conversations, • Commercially driven - you’re not afraid to talk numbers, push for value, and ask for the upsell, • Builder mindset - you’re energized by ambiguity and excited to help define a motion from scratch, • Excellent communicator - confident leading executive conversations, translating technical concepts, and managing internal stakeholders., • Tooling savvy - you know your way around modern GTM tools and can help us choose and implement what works best, • Startup-ready - fast, flexible, and energized by change The application process • Submit your CV (no need for a cover letter), • We’ll review it, • An initial call with someone from the hiring team to review your experience and motivation for joining (30 mins), • Customer case study with a panel (45 minutes), • Meet more of the team (30 minutes) Our Culture Our culture is intentional. It stems from the fact we're in the race of our lives to reshape one of the largest AI opportunities that exist; email. There is only first or last. We're going to win by: • An obsession around that fact that every second counts, we have to move fast with intensity and drive hard every day., • It's on you. You have autonomy to own your outcomes.

Job DescriptionJob Title: Manager, Business Intelligence & Client Success Location: Remote – US (Eastern Time Zone Compensation: $120,000 - $140,000 plus Bonus and Benefits About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their critical processes with ease. From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility. Job Summary:Centric Market Intelligence (CMI), a division of Centric Software, is seeking a results-driven and client-centric Business Intelligence & Client Success Manager to serve as a strategic partner to our high-value clients in the fashion and retail industry. This role blends data-driven insights, account management, consultancy, and operational excellence to ensure our clients achieve their desired outcomes with our platform. Key ResponsibilitiesClient Success Management • Experience, • 5–8 years of experience in a Client Success, Account Management, or related role, ideally within a B2B SaaS company or the fashion/retail sector., • Direct experience in the fashion and retail industries is required., • Skills & Competencies, • Proven success managing enterprise-level accounts and meeting/exceeding growth and retention goals., • Strong analytical and reporting skills, with experience leveraging tools such as Salesforce, Hubspot, Mixpanel, Intercom, and Jira., • Ability to develop and present high-impact client-facing materials to stakeholders across all levels., • Skilled in clienteling, system adoption, and implementing engagement strategies through internal applications., • Exceptional verbal and written communication in English., • Detail-oriented, with excellent organizational and multitasking abilities. “The US base salary range for this full-time position is $120,000 – 140,00 base + bonus and benefits. Our salary ranges are determined by role, level, and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Candidates who exceed the specified experience and relevant education or training may be considered for compensation above the stated range. Please note that the compensation details listed reflect base salary, and certain positions may be offered additional variable incentives.” Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. Powered by JazzHR V6b0xlGC0l

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on "cameras on" engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other. About This Role At Presence, we believe it's our responsibility to help schools ensure their students have access to the specialized services they need. We're seeking high-energy, sales-driven professionals to lead the acquisition, retention, growth and long-term success of key school district partnerships. In this role, you will own and manage a portfolio of strategic accounts, providing exceptional customer success while driving growth through renewals and expansion. Our customers are our most valued asset, and we must ensure they have the best possible experience with Presence. The ideal candidate is results-oriented, excels in consultative selling, and brings a strong track record of success working with large, complex organizations and education systems. Role Responsibilities • Let's get this one out of the way immediately – hit your quota!, • Own and manage a portfolio of school district accounts to ensure satisfaction, retention, and growth through exceptional customer success support and strategic partnership management, • Drive contract growth by identifying, targeting, and securing new stakeholders within a district through outbound prospecting, referrals, asking for introductions to other departments/schools and inbound inquiries, • Lead the full sales cycle from discovery and needs assessment through proposal development, pricing, and contract execution, • Act as a trusted advisor and liaison between Presence and existing clients, ensuring alignment between district needs and Presence's service offerings, • Develop customized solutions based on a deep understanding of district challenges related to special education and mental health service delivery, • Collaborate cross-functionally with internal teams, including clinical services, operations, and marketing, to deliver a seamless customer experience, • Maintain accurate records and forecasting in Salesforce, including tracking activity, pipeline stages, key decision-makers, and deal progress, • Monitor key performance metrics, including renewal rates, new business acquisition, activity generation, customer satisfaction, and revenue growth within assigned accounts and territory, • Prepare and deliver strategic presentations and proposals to district leadership, special education directors, and other key stakeholders, • Lead implementation projects and onboard new and returning customers, • Serve as the internal point of contact for any escalations related to an assigned client, • Develop strong meaningful relationships with our clients and set up regular touch points to drive the relationship and value to our clients and act as their advocate, • Serve as the primary point of contact for clients, looping in other teams as needed to provide exceptional service, • Stay informed on K-12 education trends, funding changes, and competitive landscape to position Presence as a leading solution provider, • Accurately forecast your weekly, monthly, quarterly, and annual bookings and revenue Proven Experience • 4–5+ years of quota-carrying success in K-12, EdTech SaaS markets, • 2 years minimum K-12 experience, • History of selling into school districts/education systems, navigating complex multi-stakeholder cycles and closing high-value contracts, • Consistently hit or exceeded sales targets in prior roles, • Experience leading cross-functional teams on customer-facing projects, • Track record of growing existing accounts—securing renewals, driving upsells, and sustaining top-tier customer satisfaction, • Proactive revenue mindset to build and sustain a healthy pipeline, • Full ownership of KPIs with disciplined daily, weekly, and monthly territory plans, • Trusted advisor to senior education leaders; polished presenter from first pitch through renewal, • Exceptional written and verbal communication across email, calls, onsite meetings, and executive briefings, • Self-starter who thrives in a remote, results-oriented environment, • Curious, growth-oriented learner who masters our solutions, customer pain points, and value-based selling approach, • Passion for helping schools and students with special needs, • Strong self-motivation/entrepreneurial mindset, dedicated to growing services and client base, • Flexibility and adaptability - ability to quickly adjust to changing conditions and maintain a high-performance standard, • Great collaborative and independent problem-solving skills, • Ability to take ownership of the clients health, account growth and conversations, • Comprehensive Medical Coverage includes Dental and Vision, • Flexible PTO, • 11 Company Paid Holidays, • Benefits Package: including 401K savings plan and access to an Employee Assistance Program., • $500 home office stipend, • Paid Life insurance, AD&D. and disability benefits, • Paid parental and caregiving leave., • Eligibility to apply for a Professional Development Scholarship. An employee's starting pay will be determined based on job-related skills, experience, qualifications, geographic location, and market conditions. Salary range is $80,000-100,000 plus variable commission. Where is this position located? • Presence is headquartered in New York, with our clients located throughout the U.S., • This is a remote position based in the US, • Currently hiring for roles prioritizing PST, MST, and CST, • This position reports to the VP of Customer Success, • All employees commit to being available on-camera for our Core Working Hours, noon- 5 pm EST M- F.

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) We're looking for someone with hands-on experience in fertility benefits, reimbursements, and claims processing. Maven's Member Benefit Services operates from 7:00 AM to 9:30 PM Eastern U.S. time, seven days a week. For this role, we are seeking someone with flexibility to work a variety of shifts during business hours, primarily Monday through Saturday, within Eastern U.S. time. Current Shifts: • Monday - Friday 1130AM - 830PM EST, • Be the ultimate people manager. Conduct regular one-on-ones, performance reviews, and development planning to promote employee growth and high-impact performance across a team of Member Services Associates and Senior Associates., • Be expected to quickly learn the ins and outs of Maven's business and the daily operations of the Member Benefit Services team—diving deep into our communication channels and mastering the reimbursement workflows that support our members. We're looking for someone with hands-on experience in fertility benefits, reimbursements, and claims processing, • Lead by example to ensure a culture focused on empathetic care, ensuring that the needs of our members are met in an exceptional manner., • Act as a point of escalation for member issues, driving problems to resolution while managing communication with key stakeholders., • Directly answer member inquiries on inbound/outbound calls and Zendesk messages in times of high volume or during staffing gaps., • Use your continuous improvement mindset to define and iterate on processes, making positive enhancements to drive efficiency, value, and accountability toward KPIs., • Ensure team performance metrics are met; including but not limited to: productivity, response time, NPS, and CSAT., • Report on MBS team metrics, KPIs, OKRs, to the director of MBS as well as cross functionally., • Facilitate the team's alignment with broader organizational objectives and effectively lead through change., • Review, maintain, and create MBS team SOPs, workflows, and communications to the team to ensure understanding and alignment on MBS team processes., • Collaborate cross-functionally with our Care Delivery/Advocacy, Support, Operations, Product, Data, Provider Operations, Payment, Engineering, and Client Success teams., • Coordinate new hire training and take an active role in the success of new employees during onboarding and training., • 5-7 years of experience in Customer Service Operations, including at least 3 years of experience managing teams of at least 10-12 individuals., • Hands-on experience in fertility benefits, reimbursements, and claims processing. 1-3 years of experience in managed health care, insurance, or employer benefits required, • 1-3 years of experience in the fertility space working with fertility patients., • Experience mentoring and coaching team members., • Flexibility and experience managing in fast-paced, high-growth environments., • Experience managing inbound and outbound call support, email or app-based written support., • Track record of driving improvement with impactful and measurable results., • Demonstrated ability to analyze performance metrics to identify trends, root causes, and improvement opportunities; uses data-driven insights to proactively solve problems and drive operational excellence., • A strong sense of empathy applied to direct reports, members, and cross functional business partners., • Savvy business judgment and the ability to support data-driven, results-oriented decision-making., • Experience in motivating a team to achieve KPIs, drive efficiency, and managing change., • Experience working in a fast-paced startup environment., • Experience in Zendesk is a plus., • Prior experience managing payments., • Bachelor's degree or equivalent experience., • Verbal and written fluency in Spanish. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is fully remote and open to candidates located within the United States. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description Transform How Banks Serve Their Customers Prelim is revolutionizing how financial institutions onboard and serve their customers. Our platform powers critical banking operations for institutions across the world, from community banks to multi-billion dollar financial institutions. We're a fast-growing, remote-first startup on a mission to make banking more accessible for everyone. Why We're Looking for You We're looking for a Customer Success Manager to support our growing portfolio of live banking clients. You'll manage relationships with financial institutions, ensuring they successfully use our platform while driving retention, expansion, and customer satisfaction. This is a hands-on role that requires wearing multiple hats. You'll handle everything from crisis management to contract renewals, while serving as the voice of the customer internally. What You'll Do * Manage a portfolio of live banking clients, conducting regular check-ins and maintaining strong relationships with stakeholders from operations staff to executives * Handle support escalations and troubleshoot platform issues, often jumping on calls to resolve urgent problems in real-time * Lead contract renewal negotiations and identify upsell opportunities, working with sales to expand existing accounts * Coordinate with product and engineering teams to advocate for customer feature requests and bug fixes * Train bank employees on platform usage and best practices during and after implementation * Manage support ticket flow and ensure timely resolution of customer issues * Plan and execute customer events, including annual summits and user conferences * Step in to support implementations during resource crunches, helping with configuration and project management * Create and maintain release notes, keeping customers informed of platform updates * Navigate difficult customer relationships and de-escalate tense situations while protecting the team What We're Looking For * Exceptional relationship-building skills with the ability to manage multiple stakeholders * Strong problem-solving abilities and technical aptitude to troubleshoot platform issues * Grace under pressure, you stay calm when dealing with frustrated customers and urgent escalations * Excellent written and verbal communication skills * Ability to juggle multiple priorities and context-switch throughout the day * Proactive mindset, you identify and address issues before they become problems * Genuine care for customer success and willingness to go above and beyond Nice to Haves * Experience in financial services, banking, or fintech * Background in B2B SaaS customer success or account management * Technical skills to understand platform functionality and integrations * Experience with contract negotiations and renewals Why Prelim? At Prelim, you'll join a remote-first company experiencing explosive growth, doubling revenue year-over-year while maintaining profitability. This is a dynamic environment where you'll need to be comfortable with ambiguity and rapid change. You'll be part of a small but mighty Customer Success team that punches above its weight. While the workload can be intense, you'll have the opportunity to make a real impact and grow your career quickly. We promote from within and invest in our people's development. Most importantly, you'll help democratize access to banking services. Your work ensures that financial institutions can effectively serve their communities through modern, accessible technology. Compensation Range: $90K - $110K

Job Description Job Title: Customer Service Representative Location: Hybrid/ Remote (Secaucus, NJ – North America Headquarters) Department: Customer Service About Safilo Have you ever wondered who’s behind a pair of glasses? It’s us, from Safilo. Established in 1934 in Italy’s Veneto region, Safilo Group is one of the eyewear industry’s principal players in the design, manufacturing and distribution of optical frames, sunglasses, sports eyewear, goggles and helmets. The Group designs and manufactures its collections by blending stylistic, technical and industrial innovation with quality and skillful craftsmanship. With an extensive global presence, Safilo’s business model enables it to monitor its entire production and distribution chain. With more than 30 brands, Safilo covers all the consumer segments: from Fashion Luxury – with Boss, Carolina Herrera, Etro, Isabel Marant, Missoni, Moschino, PORTS – to Lifestyle – with Carrera, Dsquared2, Eyewear by David Beckham, Marc Jacobs, Levi’s, Tommy Hilfiger, Tommy Jeans, Kate Spade New York, Kurt Geiger, Fossil, HUGO, Juicy Couture, Liz Claiborne, Love Moschino, Pierre Cardin, and Stuart Weitzman – and Sports & Outdoor – with Smith and Under Armour – up to Mass Cool – with Blenders, Polaroid, Privé Revaux and Seventh Street. Position Overview: Safilo is seeking a positive and customer-focused individual to join our Contact Center team as a full-time Customer Service Representative. This hybrid remote role is based out of our North America Headquarters in Secaucus, NJ. The ideal candidate will serve as a key liaison between Safilo, our sales representatives, and our valued customers. This role requires a commitment to delivering exceptional service, resolving inquiries efficiently, and maintaining a high level of customer experience in every interaction. Key Responsibilities: • Answer inbound calls, chats, and emails, providing accurate, satisfactory answers to customer inquiries and concerns utilizing telephone scripting, chat canned responses, and email., • Order Entry and subsequent review, providing updates and information about billing, shipping, warranties, and other account information as required., • Resolve problems by clarifying issues, researching, and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems., • De-escalate situations involving dissatisfied customers by offering assistance and support. Escalate customer concerns to the team lead rep and/or supervisors when warranted., • Guide accounts through troubleshooting, navigating the company website, or using the products or services offered., • Open research tickets for invoiced orders requiring after-shipment problem resolution through the ticketing platform., • Meet daily qualitative and quantitative individual KPI targets, and achieve all objectives for service, productivity, and quality., • Upselling of new products, services, and promotions offered., • Recommend improvements for systems and processes to boost organizational efficiency., • High School Diploma or equivalent., • Prior experience with SAP is preferred., • Experience in a contact center environment is helpful., • Familiarity with Freshdesk or similar CRM platforms is a plus., • Experience in the eyewear industry is a plus., • Proficiency with ACD phone systems., • Strong data entry and documentation skills., • Excellent verbal and written communication skills required., • Active listening and problem-solving skills with strong attention to detail., • Ability to build and maintain positive customer experience., • Strong organizational, time management, and multitasking capabilities., • Proficient in Microsoft Outlook and Teams. Why You’ll Love Working With Us We offer more than just a job, we provide a supportive environment where you can grow, feel valued, and enjoy your work. Our benefits include: • Comprehensive Health Coverage: Medical, Dental, Vision & Prescription Drug plans., • 401(k) with Company Match: Invest in your future with confidence., • Generous Time Off: 10 paid holidays + 1 floating, paid sick time, plus generous PTO package., • Hybrid Work & Flexibility: Enjoy a hybrid schedule. (3 days in office, 2 days remote), • Employee Perks: Discounts, seasonal events, and a fun, engaged culture.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. At StubHub, we're not just selling tickets; we're elevating the entire live event experience. Whether it's a user's first concert or their hundredth festival, StubHub is there from the discovery to the encore. Fans and promoters alike turn to us for the safest, most convenient ticketing service, and our engineers make it all happen.Why We Need YouImagine a world where attending any live event is just a click away—a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there's no journey to begin.Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA About the team:Operations is the group of teams that are responsible for the post-purchase customer journey for fans, and is comprised of three sub-teams: Customer Success Technology, Fulfillment, and Supply Quality. Our Customer Success Technology division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment Operation's mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Supply Quality ensures that we are providing fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for the engineers to grow. What You'll Do • Craft the technological backbone of our marketplace, engineering seamless experiences that connect people with their passions. Your role is pivotal, blending creativity with technology to forge connections that last a lifetime., • Develop cutting-edge software solutions that enhance the scalability and functionality of our global ticketing platform., • Leverage your deep understanding of software architecture to predict user needs before they even feel them., • Collaborate across teams to pioneer new features and services that redefine how people attend live events., • You have at least 5-7 years of professional experience in software development across multiple programming languages such as C#, Java, Python, or Go., • Your expertise extends to designing and implementing robust, mission-critical systems., • Experience designing and developing solutions to complex problems with significant business impact, • Proven ability to learn other coding languages, platforms, frameworks, and tools, • You have done non-trivial work with large language models (LLMs) or chatbots., • You've engaged with real-time ticketing systems or similar e-commerce platforms., • You have a knack for user-centric design thinking, always aiming to enhance customer satisfaction., • You thrive in dynamic, fast-paced environments and are excited by the challenge of solving complex problems., • You have a passion for live events, whether music, sports, theater, or anything in between.What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description About Voyant Photonics Voyant Photonics, based in the heart of New York City, is transforming machine perception with a new class of LiDAR devices that are compact enough to fit in the palm of your hand and powerful enough to measure range, velocity, and reflectivity with unparalleled accuracy. By leveraging cutting-edge silicon photonic chips smaller than your fingertip, we deliver sensors that are not only revolutionary in performance but also affordable enough to integrate into any system. Our technology disrupts the status quo of bulky, expensive, and power-hungry LiDAR systems, making high-precision sensing accessible for widespread adoption in robotics, autonomous vehicles, drones, industrial automation, and beyond. With Voyant, the next generation of machines can see, understand, and navigate the world like never before. Discover how we’re redefining what’s possible by making real products out of cutting-edge research in silicon photonics. Why Join Us: This is a unique opportunity to play a pivotal role in our company. As we prepare to launch our first generation of sensors at scale, you’ll take ownership of the reliability, robustness, and long-term performance of Voyant’s integrated LiDAR systems. This is a hands-on role: you’ll work directly with hardware, photonics, and test teams, lead root-cause investigations, develop reliability tests specific to LiDAR performance, and coordinate with CMs to make sure our sensors hold up across environments, use cases, and time. If you thrive in fast-paced environments, enjoy tackling complex challenges, and are excited about transforming the sensing landscape, we’d love to hear from you. Location: NYC preferred, remote acceptable with monthly travel to NYC. Key Responsibilities * Define and execute reliability strategy for Voyant’s sensor platform across photonics, optics, electronics, firmware, and mechanical. * In partnership with the Test team, lead development of reliability plans targeting LiDAR-specific risks (e.g. laser lifetime, optical alignment drift, photodetector aging, etc.) * Drive Accelerated Life Testing, thermal cycling, shock & vibe, humidity, and optical path stability testing * Partner with design and packaging teams to identify risks early and guide design for reliability * Interface with CM partners for reliability test execution, yield and FA analysis, and quality controls * Own dashboards and reporting for reliability metrics—both internal testing and field return trends * Serve as the internal expert on failure modes, lifetime prediction, and root cause diagnostics for optoelectronic systems * Lead process control implementation, CM auditing, and related quality infrastructure to ensure sustained reliability in manufacturing * Qualifications * BS or MS in Electrical, Mechanical, Photonics, or Systems Engineering (or equivalent experience) * 6+ years of hands-on experience in reliability, quality, or product integrity roles—ideally with LiDAR, optics, or sensor hardware * Strong background in failure mechanisms for opto-mechanical systems (e.g., lens adhesives, alignment shifts, laser aging, thermal stress) * Proficiency in DfMEA, accelerated life testing, and environmental qualification * Comfort being hands-on working in the lab: reviewing test setups, inspecting components, analyzing failure data * Experience working with contract manufacturers to ensure test coverage and quality controls * Outstanding communicator. You must be able to generate clarity using imperfect information in a fast-paced environment. Preferred Qualifications * Experience with photonic ICs, VCSELs, SPADs, or LiDAR signal chains * Familiarity with AEC-Q, ISO 16750, or automotive/industrial test standards * You’ve built out internal reliability infrastructure or labs in a resource-constrained environment * Experience closing the loop from in-field failures back into design improvements Benefits Package: * Competitive salary and meaningful equity package * Comprehensive health benefits (Medical, Dental, Vision) * Unlimited PTO and paid company holidays * Team events and company meetups Equal Opportunity Employer Voyant Photonics is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, pregnancy, marital or partnership status, age, national origin, citizenship, veteran or military status, disability, medical condition, genetic information, caregiver status, or any other characteristic protected by law.

Job Description Principal / Staff Software Engineer Location: 100% Remote (HQ in Boise, ID) We’re seeking a highly experienced Principal or Staff Software Engineer to join a growing engineering team that’s currently restructuring and scaling. This is a high-level, hands-on role for someone with deep technical expertise, capable of driving impactful contributions without direct management responsibilities. What You’ll Do * Collaborate with a lean, talented engineering team to architect and deliver scalable solutions * Lead development initiatives across backend and frontend systems * Provide technical guidance and mentorship while remaining hands-on in the codebase * Help revamp and strengthen the product in alignment with company growth and scaling goals * Work closely with stakeholders to align engineering efforts with business needs What We’re Looking For * 10+ years of software engineering experience, with proven ability to lead at a senior technical level * Strong backend experience with Laravel (PHP framework) * Solid frontend expertise in Vue.js (not React) * Familiarity with React Native is a plus, but mobile is not the primary focus * Prior experience in Learning Management Systems (LMS) or similar industries is highly preferred * Highly competent, self-driven, and able to thrive in a small, agile team without direct management layers Compensation & Benefits * Competitive compensation - $120-160k Salary + Potential Equity and Other Benefits * Comprehensive benefits package (including 401k and more) * Equity opportunities as part of ongoing company revamp * Fully remote work environment, open to USA Candidates • Must be authorized to work in the United States

Job DescriptionJob Summary: We are seeking a highly skilled Workforce Architect with deep expertise in ADP Workforce Software (WFS) to lead the design, development, and implementation of scalable and efficient workforce management solutions. The ideal candidate will play a key role in defining the architecture of WFS applications, integrating with enterprise systems, and ensuring alignment with business objectives. Key Responsibilities: • Design and implement end-to-end architecture for ADP Workforce Software (WFS) solutions., • Lead the development and customization of WFS modules including time & attendance, scheduling, absence management, and labor analytics., • Collaborate with HR, IT, and Operations stakeholders to gather business requirements and translate them into scalable WFS configurations and designs., • Develop integration strategies with ERP, payroll, and third-party systems using APIs and data connectors., • Ensure the WFS platform aligns with enterprise architecture and security policies., • Provide architectural governance and guidance across the WFS development lifecycle., • Lead and mentor a team of WFS developers and analysts on best practices and solution delivery., • Support project planning, estimation, and risk management related to WFS deployments and upgrades. This is a remote position.

Job DescriptionSalary: Competitive salary range: Based on experience and market value Role: Mid - Senior Machine Learning Engineer (This role is open to US Citizens, Green Card holders, GC-EAD only. We do not sponsor visas.) Summary: Adidev is looking for an adept Machine Learning Engineer to take the helm in deploying advanced machine learning models, with a special emphasis on Generative AI. In this role, you will craft and refine AI-driven solutions, turning innovative ideas into value-adding features and services, thereby solidifying our market leadership and technological forefront for our clients. About Adidev Technologies Inc. Adidev Technologies,() is a premier IT consulting firm delivering top-notch, Machine Learning Engineer, iOS and Android, data scientist, Developer solutions to industry giants including Delta, Google, Apple, Spotify, US Bank, FedEx, and more. We're not just a software consulting company we're a dynamic force shaping the future of technology. Partnering with industry giants, we consistently deliver groundbreaking solutions that redefine the digital landscape. As we continue to expand our footprint, we're on the hunt for exceptional individuals who can bring their technical prowess to our team and elevate our projects to new levels of innovation. Expertise: We excel in IT consultative services and quality engineer development, with Good years of experience. Global Presence:Our diverse employee workforce spans four continents. Proven Track Record: Hundreds of Fortune 1000 and innovative startup clients with thousands of successful projects across the USA. How We'll Guide You Teaching and Development: We are dedicated to nurturing your growth and development, shaping you into an exceptional consultant capable of delivering top-tier solutions to our end clients. Custom Support: An array of teams, from Development Managers to Tech Subject Matter Experts, are dedicated to your success. Project Placement: A market-expertise team ensures you secure and thrive in projects with our esteemed clients. Career Growth: We facilitate industry experience to propel your technical journey forward. Key Responsibilities: Architect and refine sophisticated ML models and algorithms, translating complex datasets into actionable solutions. Engage in the full lifecycle of data modeling projects, from understanding business requirements to deployment and monitoring. Execute comprehensive data analysis, including preprocessing, feature engineering, and leveraging Generative AI algorithms for novel solutions. Lead cross-functional collaborations to integrate Generative AI models into our offerings, enhancing product capabilities and user experiences. Apply advanced analytical techniques to analyze vast datasets, identifying trends, anomalies, and opportunities for improvement. Execute data preprocessing, feature engineering, and algorithm optimization to enhance model accuracy and efficiency. Conduct exploratory data analysis to extract valuable insights and influence strategic decisions. Keep abreast of and implement the latest ML trends, tools, and best practices, including AutoML, MLOps, and interpretability frameworks. Promote compliance with industry standards and regulatory requirements, emphasizing ethical AI practices. Requirements: Degree in Computer Science, Engineering, Statistics, or a related technical field. Demonstrable experience in machine learning, deep learning, NLP, computer vision, reinforcement learning, and/or other AI domains. Demonstrable experience with Generative AI models and frameworks, such as GANs or Transformers, applied in industry settings. Practical experience with SQL/NoSQL databases, data visualization tools, and version control systems. Strong foundational understanding of algorithmic complexity and data structure optimization. Excellent problem-solving, collaboration, and communication abilities. Develop and implement cutting-edge machine learning models, with a particular focus on Generative AI applications such as text generation, image synthesis, and creative AI. Execute comprehensive data analysis, including preprocessing, feature engineering, and leveraging Generative AI algorithms for novel solutions. Stay ahead of AI research, especially in Generative AI, applying the latest findings and techniques to drive innovation within our projects. Proficiency in Python and ML libraries (TensorFlow, PyTorch, scikit-learn). Strong background in cloud computing and big data platforms (AWS, Azure, GCP), with hands-on experience in cloud-based ML services and serverless architectures. Familiarity with DevOps for AI, including containerization (Docker, Kubernetes), CI/CD pipelines, and MLOps practices. Facilitate knowledge sharing and best practices in AI/ML, particularly focusing on Generative AI, within the team. Ensure all AI implementations are compliant with ethical guidelines and data privacy standards. How to Apply: Interested candidates are invited to submit a comprehensive application, including a latest updated resume and a detailed cover letter, showcasing your expertise. Perks and Beyond! Competitive salary range: Based on experience and market value Pack your bags! Paid relocation is on us. Support, even from afar, with our remote assistance. Regular salary reviews? You betcha! Ready to Embark? we invite you to take this extraordinary step with us. Showcase your journey in pushing the limits of mobile engineering by submitting your resume and a curated selection of your most influential projects. At Adidev Technologies, we're dedicated to shaping your success. Join us to craft a future powered by innovation and growth. Note: Adidev Technologies Inc. is a staunch advocate of diversity and equal opportunity. We warmly welcome applications from candidates of all backgrounds, experiences, and walks of life. Your unique perspective could be the catalyst for our next revolutionary breakthrough

Job Description About The Team Our client is a venture-backed start-up that is revolutionizing the way the world interacts with cryptocurrency. Crypto assets remain largely inaccessible to most consumers, and they're changing that. The mission is to build a bridge between the rapidly changing digital asset ecosystem and the traditional financial institutions that power the world’s payments. The team is building a seamless application layer that allows users to access the “long-tail” of digital assets that are currently only available to crypto-natives. The founding team has years of experience at some of the leading crypto firms, and they have successfully launched a number of on and off-ramps globally. About the Role We are looking for a Software Engineer to commercialize the MVP and expand the engineering team. The ideal candidate is looking for a “player-coach” position - you will be engaged across the product and engineering teams, owning the technical stack and technical development. You will be working on interesting challenges in varied spaces, including payments, identity, and digital asset trading. Blockchain experience is not required but its a plus. Responsibilities: Own the technical stack and lead deployment of our MVP Architect the platform according to product specs to scale with future functionality Integrate with industry-leading payments and blockchain APIs Supervise system infrastructure to ensure security and reliability Assist our efforts to recruit and onboard additional engineering talent Provide mentorship and guidance to less senior members of the engineering team Assist the management team in estimating the time and cost of feature builds for product roadmap planning Requirements 5+ years of professional software development 3+ years of experience programming in Python / React / Postgres Knowledge of Celery / Redis / Fast API a plus Knowledge of technological trends for system design and architecture Experience with testing frameworks and test-driven development Experience building a product from 0 to 1 Leadership abilities and strategic thinking Experience building in fintech; knowledge of blockchain technology a plus Degree in Computer Science, Engineering or a related field Bennies Competitive salary. You can even take it in fiat. Strong equity compensation - you are getting in at the ground floor. Phenomenal networking - you’ll be interacting directly with decision-makers in some of the highest-profile companies in both crypto and payments. Employer contribution towards health coverage (including vision & dental) - we want everybody to be healthy and happy while they change the world with us. Work remote, or work with us in either New York City or San Francisco. WeWork All Access memberships provided to all. The founding team is always on the go, hopping from conference to conference. We’d love to have you join us on the road! The founders believe strongly in meritocracy and treating our team with respect and dignity. We work hard to establish clear boundaries and work-life balance for our teammates. Please apply and join this amazing journey!

Job Description Business Operations Associate OceanX About OceanX: OceanX is a nonprofit working to unlock the ocean's sustainable potential. Through a dual focus on science and education, we're building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies. For more information, visit and follow OceanX on Facebook, Instagram, X, TikTok, and LinkedIn. Position Summary: OceanX is seeking a Business Operations Associate to drive the design, execution, and continuous improvement of processes that advance key initiatives across the organization. This role blends strategic, operational, financial, and analytical responsibilities - including process development, partner engagement, and cross-functional collaboration to support enterprise priorities and deliver measurable impact. As a core member of the Business Operations team, this position will work closely with both internal leaders and external partners to strengthen operations and enable company-wide goals. It is ideal for a detail-oriented, adaptable, and collaborative professional eager to contribute to high-impact projects and organizational success. OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, you must demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited about providing and receiving objective feedback, constantly striving for self-improvement, and committed to the pursuit of excellence. Position Location: New York, NY Duties and Responsibilities: • Support the design, refinement, and execution of initiatives and operational processes that advance OceanX's strategic goals and impact, • Serve as an internal consultant across departments - including science, media, education, missions, and marketing by providing project-based support and operational guidance, • Develop high-quality business deliverables, presentations, and analysis using tools such as PowerPoint and Excel, supporting workstreams across OceanX's New York and Singapore offices, • Lead and contribute to strategic projects focused on improving operational efficiency, including project planning, prioritization, status tracking, and escalation management, • Support shared services execution across HR, Finance, Legal, and Technology, helping streamline processes and drive cross-functional alignment, • Build and maintain financial reports, models, and analytics to inform strategic decision-making and performance tracking, • Produce enterprise and departmental reporting, including ad hoc analysis, for OceanX leadership, partner organizations, and Dalio Family Office stakeholders, • Prepare clear, compelling presentations to support strategic discussions with executive leadership, partners, and external collaborators, • Leverage AI tools (e.g., ChatGPT, Claude, Perplexity) to enhance research, drafting, summarization, and workflow automation, • Design and implement AI-enabled workflows to improve productivity, reduce redundancy, and ensure operational consistency, • Professional Experience:, • A Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field, • 3+ years of experience in consulting, project management, analytics, or strategic planning, • Proven ability to independently lead projects from concept to execution, with strong attention to detail and follow-through, • Proficient in data analysis, reporting, and visualization, with strong presentation skills, • Advanced Excel skills, including modeling and experience working with large datasets, • Effective communicator with strong written and verbal skills across a range of internal and external audiences, • Experience using AI tools (e.g., ChatGPT, Claude) to improve efficiency, workflows, and decision-making, • Demonstrated initiative and ability to manage multiple projects while working collaboratively across teams, • Experience with Jira, Smartsheet, Notion, Monday.com and/or similar platforms is a plus, • Experience with databases such as SQL and data visualization tools is a plus, • Comfortable working in a fast-paced, evolving environment and navigating ambiguity with a solutions-oriented mindset, • Willingness to work flexible hours, including early mornings or late evenings, to support cross-time zone collaboration, • Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases, • Personal Attributes:, • Determined, resourceful and practical. An independent, self-starter, with a "roll up your sleeves" attitude and strong work ethic, • Agility, with a track record of getting things done, • Organized, reliable, and meticulous, • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work, • Strong interpersonal and communication skills (written and verbal), • Comfortable with ambiguity, • Maintains high standards, • Access to a World Class Exploration Vessel, • 100% company paid medical premiums, • 17 company paid holidays, • Friday summer hours, • Monthly community happy hours, • Hybrid work environment, • 2 One-Month Periods of Remote First Work, • Free catered food services for in-office Thursdays, • Generous PTO offering, • Casual dress code, • 150% 401(k) match up to $7,500 and 100% match above $7,500 ($15k match limit), • Gym reimbursement, back up childcare services, insurance, financial, and legal services, and much more! Compensation: Compensation for the role includes a competitive salary in the range from $85,000 - $120,000 (inclusive of a merit-based bonus, dependent on years of experience, level of education obtained, as well as applicable skillset), potentially a success-driven incentive payment and an excellent benefits package, including a comprehensive employer paid medical plan and generous employer match for 401k. Please note that we do not provide immigration sponsorship for this position. OceanX is an Equal Opportunity Employer. All correspondence will remain confidential.

Job Description CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you're someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives innovation. In this role, you will play a key part in ensuring the availability, reliability, and scalability of one of the industry's largest Kubernetes environments. As a senior member of the team, you will drive operational excellence, implement robust automation, and help shape the systems that keep CoreWeave's cloud running smoothly.Key Responsibilities • Build, operate, and scale Kubernetes-based production infrastructure that delivers CoreWeave's products with high reliability and performance., • Develop automation, tooling, and infrastructure as code in Go and other infrastructure-focused languages to enable zero-touch operations, rapid recovery, and seamless deployments., • Design, implement, and maintain monitoring, alerting, and observability solutions—leveraging the Grafana ecosystem and related tools—to proactively identify and resolve production issues., • Drive incident response efforts, participate in on-call rotations, and lead root cause analysis to prevent recurrence and improve incident handling processes., • Partner with internal and cross-functional teams to ensure platform capabilities meet rigorous operational requirements and customer SLAs., • Engineer for resiliency, implementing best practices for redundancy, fault tolerance, and disaster recovery across complex distributed systems., • Advocate for security, reliability, and performance improvements throughout the stack, continuously seeking opportunities to strengthen operational standards., • Contribute to the development of custom Kubernetes operators and intelligent orchestration frameworks that optimize AI workload performance and resource utilization at scale., • Mentor and support other engineers in production best practices, fostering a culture of high accountability and operational awareness.You Might Be a Good Fit If You, • Bring 5+ years of experience in production engineering, SRE, or large-scale infrastructure/platform roles., • Are deeply knowledgeable in Kubernetes administration, container orchestration, and microservices architectures, with a bias for automating every aspect of operations., • Have a proven track record managing high-uptime, customer-facing systems in a fast-moving environment, with experience delivering measurable improvements in reliability and performance., • Possess expertise in monitoring, observability, and incident management using tools like Prometheus, Grafana, Datadog, Splunk, Loki, or VictoriaMetrics., • Demonstrate strong proficiency in infrastructure-focused programming—especially in Go and Bash—and hold a deep understanding of Linux systems., • Excel at troubleshooting complex production issues, from system failures to performance bottlenecks, and approach problems methodically with strong analytical skills., • Communicate clearly across technical and non-technical stakeholders, proactively sharing knowledge and advocating for operational best practices., • Are passionate about building systems that are not just functional, but robust, self-healing, and easy to operate at scale., • Take pride in mentoring peers, driving continuous improvement, and helping set high standards for operational excellence and team culture.What Success Looks Like, • You deliver stable, robust, and highly-available systems that consistently meet or exceed uptime and performance targets., • You champion initiatives that drive automation, reduce operational toil, and increase the efficiency of incident response., • Your leadership in root cause analysis, postmortems, and process improvement makes the Kubernetes platform more resilient and scalable., • You actively contribute to a blameless culture of learning, mentoring others in operational best practices and production engineering principles. What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs, including: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration California Consumer Privacy Act - California applicants only CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role As an early member of Charlie Health's Engineering Team, you will play a big part in building our applications from the ground up. We're looking for someone who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You'll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way. Responsibilities • Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL, • Set strong patterns for our growing team to follow, • Lead, mentor, and inspire a cross-functional team of software engineers, driving the design, development, and delivery of high-quality software solutions while fostering a culture of collaboration, innovation, and continuous improvement., • Leverage AI and Machine Learning to enhance client and clinician-facing tools, transforming them into an industry-leading platform that empowers clients to take ownership of their mental health journey while driving measurable clinical outcomes., • Be an owner. Collaborate with Product, Design, other stakeholders, and across Engineering to align and iterate to top notch product solutions, • Work on mission-critical features to engage potential clients and connect them with life-saving mental health care., • Own and evolve engineering processes at the team level to align with org-wide practices. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work., • At least 7 years of professional experience developing user facing web or mobile applications that deliver meaningful business value, • Expertise and hands on production experience with an application programming language, preferably Python, • Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations, • Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications, • Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth Additional Information The total target base compensation for this role will be between $185,000-$235,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCareer Renew is recruiting for one of its clients a Senior Software Engineer - Fintech - this is a fully remote role for US/Europe/LATAM candidates, as long as they can work EST hours. Design and build the backend systems that power our fintech and payments platform. You’ll work with Node.js, TypeScript, and PostgreSQL to deliver scalable APIs that handle high-volume transactions securely and reliably. This role requires strong product awareness, deep technical expertise, and the ability to design solutions that balance performance, maintainability, and business impact. Blockchain and infrastructure experience (Kubernetes, AWS) are a plus. What you’ll do * Build and operate backend services in Node.js/TypeScript with PostgreSQL at scale. * Design APIs that power financial transactions, ensuring idempotency, reliability, and developer-friendly integration. * Architect solutions for complex challenges across payments, ledgering, and reconciliation. * Lead feature delivery, from design through implementation, testing, and deployment. * Collaborate closely with product, design, and infra teams to align system design with business priorities. * Review code and mentor peers, raising the engineering bar across the team. * Investigate and resolve production issues with a focus on root cause prevention. How you’ll work * Treat APIs and services as products, balancing developer experience with robustness. * Favor simplicity and clarity in architecture, while planning for scale and resilience. * Keep security and compliance top of mind in all technical decisions. * Document designs, runbooks, and decision records to enable knowledge sharing. * Collaborate openly in design reviews, code reviews, and incident postmortems. Tools you’ll use * Node.js / TypeScript * NestJS (or similar backend frameworks) * PostgreSQL (plus caching/queueing as needed) * REST APIs * GitLab for version control and CI/CD * Docker, Kubernetes, AWS * Monitoring and observability tools (Datadog) Minimum qualifications * 5+ years of backend software engineering experience. * Strong expertise in Node.js, TypeScript, and relational databases (PostgreSQL preferred). * Proven experience building APIs that power financial or transactional systems. * Understanding of payments, fintech, or other transaction-heavy domains. * Experience designing for scalability, reliability, and fault tolerance. * Familiarity with distributed systems concepts (idempotency, concurrency, data integrity). * Excellent communication skills and ability to collaborate across teams. Nice to have * Experience with blockchain development (e.g., smart contracts, wallets, tokenization). * Infrastructure knowledge: Kubernetes, AWS, Terraform. * Exposure to event-driven architectures and real-time transaction systems. Compensation & Package Health Stipend Office Stipend Laptop Unlimited Leave Options

Job Description Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and expertise. We approach today’s toughest business challenges with a client-first mindset, working together to create exceptional value. We are all committed to making a difference for our people, our clients, our community, and our professions. To meet this commitment, Cherry Bekaert will provide you with the space to pursue growth and development opportunities that will guide and support you at each stage of your personal and professional journey. To support the continued growth of our Deal Advisory practice, an opportunity has been created for a Director to join our high performing team with the flexibility to sit in multiple offices throughout our footprint or possibly remote for the right resource. Our National Deal Advisory practice supports M&A activities of our Private Equity clients and strategic corporations across the US and internationally. Our services include buy-side due diligence, sell-side due diligence, working capital assistance, merger integration and optimization, divestitures and carve outs. Throughout 2024, our team advised on ~600 deal with an aggregate transaction value exceeding $19B. Our ideal candidate has demonstrated experience leading the execution of engagements and is equally as comfortable participating in strategic discussions with executive leaders as they are performing relevant deal analysis. If you’re ready to join our team of seasoned, expert, nationally acclaimed and knowledgeable professionals – we’re ready to hear from you! As a Director, you will: • Lead and manage buy-side and sell-side accounting and financial due diligence engagements, • Develop relationships with clients and engage in effective interactions with target company executives, • Participate in performance reviews and new business development activities, • Perform quality of earnings and working capital analyses, • Identify and evaluate matters that potentially impact enterprise value and the purchase or sales price, • Identify and evaluate financial and operational trends of target companies, • Communicate effectively, both verbal and written, our due diligence findings, • Supervise multiple professionals and prioritize tasks, serving as a hands-on lead for engagements from inception to completion What you bring to the role: • Bachelor's Degree in Accounting (preferred), Finance or related business discipline, • 10+ years within a professional services discipline, with 7+ years of direct experience in Financial Due Diligence and a foundation in audit, financial reporting, or CFO responsibilities (Big 4, National or large Regional CPA firm experience preferred), • Advanced Degree or relevant professional certification such as CPA or CFA preferred, • Strong GAAP, data analysis and critical thinking skills, • Experience working with Private Equity groups preferred, • Willingness to travel as needed (expected <15%) What we offer you: • Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect., • The opportunity to innovate and do work that motivates and engages you., • A collaborative environment focused on enabling you to further your career growth and continuous professional development., • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing., • Flexibility to do impactful work and the time to enjoy your life outside of work., • Opportunities to connect and learn from professionals from different backgrounds and with different cultures. Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate’s work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection. Pay Range: $172,710 - $318,000 About Cherry Bekaert Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled. Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position. Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at and follow us on LinkedIn, Glassdoor, Instagram, Twitter and Facebook. © 2025 Cherry Bekaert. All Rights Reserved. No Agency Candidates Please #LI-SG1 #LI-Remote

Job DescriptionAbout Fractional AI Fractional AI builds bespoke gen AI software to transform businesses. Every C-suite in the country is trying to bridge the gap between AI in theory and AI in practice. We close this gap with exceptional engineering talent and custom end-to-end AI builds (see some of our case studies to learn more). By joining Fractional AI, you’re stepping onto a San Francisco and NYC-based team working on gen AI projects for top companies from the comfort of an engineering-first startup. About the Role Joining Fractional AI as an AI Engineer, you’ll play a leading role in building and shipping AI applications for our customers - from understanding customer needs to deploying solutions in their environments - all while shaping our engineering and broader Fractional culture for the next 100+ engineers. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. What you bring to the table: * You write exceptional code + deeply care about the craft of coding (4+ years of experience): you build elegant, production-ready code; you have strong proficiency across multiple programming languages * You have a track record building with Large Language Models: you have experience building scalable applications with LLMs, using frameworks such as LangChain, LlamaIndex, etc. * You love solving hard, new problems: you are comfortable self-teaching, asking “why?,” and experimenting to solve problems you haven’t seen before * You are ‘start-up ready’: you jump in without instruction, embrace a ‘no job too big, no job too small’ mindset, and want to shape strategy and culture * You are comfortable talking with customers: you deeply care about the customer and skillfully navigate customer conversations to ensure what we’re building meets their needs * You are a great teammate: you are comfortable helping others (and asking for help), you champion integrity in everything, and want to build a one-in-a-career culture of personal growth What you'll do: * Design and develop custom AI solutions tailored to the unique needs of our customers, ensuring seamless integration and scalability * Partner with a high-caliber team across the full project lifestyle, from requirements gathering, to prototyping, system design, coding, testing, deployment, and support * Actively shape our engineering and broader company culture - from how we learn, to how we hire, to how we celebrate - you’ll shape how we make Fractional a place we all love working Our tech stack: * We’re generally tech stack agnostic - we work in our customers’ environments and code bases. A lot, but definitely not all, of our work is in python. * After working at Fractional AI for a few years, you’ll be an expert at using the various foundational models, building with tools like Langchain/Langsmith, and various other tools and frameworks (e.g., OpenPipe, Pinecone, ChromaDB). A day in the life: * You’re the tech lead for one of our customer projects - it may be automating a call center with AI phone agents or building an AI content moderation system – each project is different. * You’ll join the team in our SF office between 8am-10am pacific time. * You’ll dive into one of the higher priority items for the morning (say building out an evals suite) - testing different permutations. * You have a weekly standup with the customer (the CTO at the client) to chat through tradeoffs, progress, and timeline. * You join team lunch (which doubles as the Fractional AI cross-project standup) to hear about different projects we’re working on … the lunch will turn into a lively debate about Weights and Biases v. Braintrust capabilities. * You’ll have some solo heads down time to continuing jamming on the high priority pieces for that 2-week sprint. * Maybe you join a prospective customer call to share your perspective on what’s technically feasible on that potential project. Who you'll work with: * This role will report directly to Eddie, our Co-Founder and CTO. * You’ll work very closely with other engineers on the team -- the vast majority of our projects have multiple Fractional AI engineers working on them at once. * You’ll also spend a lot of time collaborating with our CEO, Chris, and Chairman, Travis. Why you should (and shouldn’t) join us We’re big believers in transparency and know joining a company is a big decision. We’re not the best fit for everyone and try to be clear on what we are and what we’re not so you make the choice that’s right for you. Why join Fractional? * Build on the forefront of applied AI: You’ll have a front row seat to how the world’s leading companies are actually deploying AI solutions. By the time you’ve completed your second project, you’ll have shipped LLM applications across more companies and use cases than the vast majority of AI engineers in the world. * Solve big, real problems: Companies come to us when they can’t solve some of their biggest problems themselves. For you, that means learning everyday, never getting bored, and working across a range of industries, customers, and products. * Learn with and from the best in person: We're a team of senior engineers (some former founders, some former engineering leaders) who only want to work on high-impact projects. Working elbow to elbow in our San Francisco or NYC offices means things like team lunches, quick brainstorming, and the right amount of banter. Why shouldn't you join Fractional? * Preference for just speed or quality: We love hacking things together for a proof of concept but ultimately our code will be put into production in our customers’ environments - you need to enjoy balancing elegance and expediency. * Predictability is important to you: You’ll be working across customers, programming languages, industries and projects, which means you won’t be becoming an expert in the same product suite or serving the same user day after day. * Customers aren’t your thing: You’ll spend most of your time coding but will be closer to the customer than in most engineering roles. You’ll frequently interact with engineers from the customer’s team to ask questions and problem solve. A deep understanding and appreciation of the customer is crucial. Our Values Overdeliver. Overuse AI. Over "engineer" the culture. Location San Francisco, CA or NYC (4 days in-person, Fridays remote) New York, NY (remote until our NYC office opens; then 4 days in-person, Fridays remote) Benefits * 🏦 Competitive Compensation Package: Attractive salary aligned with your experience and skills. * 📈 401k with Matching: Invest in your future with our company-matched retirement plan. * 🌴 Unlimited PTO: Take the time you need to relax and rejuvenate. * 🏥 Exceptional Medical, Dental, and Vision Coverage: Comprehensive health benefits to keep you and your family healthy. * 🚑 Health FSA: Manage out-of-pocket health expenses effectively. * 🚌 Commuter Benefits: Make your travel to work easier and more affordable. * 🏥 Life Insurance: Providing peace of mind for you and your loved ones. * 🎉 Team Events and Activities: Regular events to build camaraderie and a strong team spirit. Ready to join us?

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking Senior Software Engineers in Android to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. In order to ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive place to work. As a Senior Software Engineer, you will also be an advocate and mentor for your team members, displaying leadership qualities and being an example for those around you. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA About the teamThe Consumer Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub's mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day. We are obsessed with understanding our users' needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable. We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages. We believe that diversity of thought and transparency of impact breed the best innovations, which is why we are a cross-functional team of specialists in product, design, engineering, and data working closely together with equal voice in ideation and equal access to insights. We work across the entire stack leveraging any tool or technology necessary to support web and mobile feature innovation at scale.What You'll Do: • Design, develop, test, deploy, and maintain impactful improvements across all StubHub's platforms and products, resulting in high-quality outcomes, • Collaborate with team members to ensure best practices across our code, • Manage individual initiative priorities, deadlines, and deliverables with your technical expertise, • Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done:, • 5-6+ years of professional experience in software development, • Extensive experience developing robust, mission-critical systems using multiple general-purpose programming languages (Kotlin or Java), • Demonstrated expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy, • Previous experience designing and developing solutions to complex problems with significant business impact, • A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives, • Exposure to React Native, • Proven ability to learn other coding languages, platforms, frameworks, and tool, • Experience owning projects from the initial idea all the way to production, • Experience mentoring junior engineers What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager Supervisor oversees the case managers to ensure the timely and safe reunification of the unaccompanied children in the program. What You’ll Do · Directly supervises case managers in the UC program · Ensures that case managers are in compliance with all mandates as required by ORR. · Works closely with Lead Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Provides weekly supervision to the case managers. · Review all cases before they are submitted to ORR for release · Facilitates team meetings and trainings · Completes ORR reports and tracking grids on a weekly basis Completes All Case Management Requirements for Children on Caseload: · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Performs discharge and release functions to ensure that each youth has a safe and appropriate discharge plan. · Ensures that children are represented at their court hearings and that information is provided to Catholic Charities of NY for their legal representation of the children. · Documents client contacts and other case required paperwork in an accurate and timely manner in MyEvolv and in accordance with regulations. · Ensure all ORR, OCFS, and Education mandates and requirements are consistently met. · Complete internal audits to ensure that the case files meet the requirements of standards set by OCFS and ORR. · Assist in facilitating training and shadowing for new case managers. · Works collaboratively with different teams and departments within the POH division and across the organization. · Participates and attends all required program related meetings and conferences. · Works effectively with other professionals in the field. · Maintains knowledge of issues affecting UC youth. · Supports and participates in the group interaction process. · Cover some evening and weekend hours as needed. · Performs other duties as assigned. Your Qualifications · Master’s degree in the behavioral sciences, human services or social services fields preferred or bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience. · Knowledge of child welfare and immigration related legislation · Excellent verbal, written communication and organizational skills are essential · Proficient in Microsoft Office suite · Bilingual (English/Spanish) a must Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support/follow up as necessary. The office is located in Bronx, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description The team is currently remote, but that could change at any time. Must be located in Washington DC, Boston, NYC or Chicago. Our client, a leading Am Law 100 firm, is seeking an Analytics Engineer to develop, administer, and enhance the firms business intelligence platforms, with a primary focus on Power BI. This role will design and maintain intuitive dashboards, impactful visualizations, and actionable insights for both business and legal stakeholders. It will also lead the strategic migration of Tableau and Alteryx workflows to Power BI while maintaining legacy systems during a transitional period. Key Responsibilities: • Design, develop, and optimize dashboards, reports, and visualizations in Power BI, • Administer Power BI, including workspace configuration, access controls, governance, and capacity planning, • Partner with stakeholders to translate business requirements into scalable, insightful solutions, • Lead the migration of Tableau dashboards and Alteryx workflows to Power BI, • Maintain and optimize legacy Tableau and Alteryx solutions during transition, • Champion data visualization best practices, performance optimization, and user-centered design, • Provide training, documentation, and support for Power BI adoption and self-service reporting, • Collaborate with data engineering and governance teams to ensure data quality and compliance, • Advanced Power BI expertise (DAX, Power Query, RLS, shared datasets), • Strong data modeling, visualization, and performance tuning skills in large-scale environments, • Experience with Tableau and Alteryx, including development and migration strategies, • Proficiency in SQL and working with relational databases/data lakes, • Familiarity with Microsoft Fabric, Power Platform, Azure Synapse, or SQL Server integrations, • Knowledge of BI governance, metadata management, and access controls, • Strong business acumen, stakeholder engagement, and communication skills, • Minimum 5 years in business intelligence, analytics engineering, or data visualization, • Bachelors degree in Computer Science, Information Systems, Analytics, or related field, • Power BI or Microsoft Azure certification

Job Description IIRR is one of the world’s leading rural development NGOs. Founded in 1960, IIRR’s programs have impacted more than 62 million rural lives across five continents. The organization’s programs address the health, education, and environmental conditions of rural communities and prioritizes the delivery of sustainable and scalable solutions that empower people to improve their lives and livelihoods. IIRR maintains offices in Africa, Asia, and North America. IIRR is looking for intelligent, strategic, and resourceful thinkers to help the organization expand and strengthen its partnership efforts with foundations, corporations, and other implementation collaborators. Partnerships Officer Interns will work under the direction of the Director of Global Operations. This is an unpaid internship but available for class credits. We have two internship models: (i) full-time - requires a 5 days (40 hours) a week commitment of 3 months (ii) part-time - required 3 to 4 days (20 hours) a week commitment of 6 months. Please note that internship hours must be scheduled during regular New York/East Coast business hours. Responsibilities may include one or more of the following: • Lead the identification, mapping, and profiling of potential partners, including NGOs, community-based organizations, private sector actors, academic institutions, and government agencies, • Assist in researching donor priorities, partner capacities, and sector trends to inform partnership opportunities, • Develop concept notes, fact sheets, and other informational materials about IIRR and its projects and programs for potential donors, • Maintain and update the partnership database, contact lists, and related documentation, • Track partnership deliverables, reporting deadlines, and key performance indicators, flagging any issues to be addressed, • Maintain good working relationships with partners through timely responses, professional correspondence, and follow-up, • Monitor partner communications channels (newsletters, social media, press releases) to identify updates, opportunities, or risks, • Bachelor’s degree in any discipline (completed prior to internship start date), • Well-organized, reliable, and self-motivated, • Helpful and responsive (e.g., when dealing with ad-hoc requests for providing support), • Resourceful, creative, who enjoys problem-solving, • Impeccable writing skills with meticulous attention to detail and organizational skills, • Curiosity, creativity, and fearlessness in contributing new and bold ideas, • Exceptional interpersonal skills, • Ability to meet deadlines and effectively multi-task, • A willingness to fail fast and forward while respecting and valuing input from a global and diverse team, • Ability and willingness to work in a startup culture that may require fluidity in roles from week to week, • Intermediate experience with MS Word, Excel, PowerPoint, Google Applications, • Responsive to manager’s feedback, ability to take direction and execute work independently with minimal oversight in a remote working environment Submit resume/CV, cover letter (indicating preference for part-time or full-time placement), and contact information for three references. Applications will be reviewed on a rolling basis until the position is filled. No calls, please. If you have not received a response from us in two weeks, you should assume that your application was not successful on this occasion. Powered by JazzHR TBSm0GmHk4

Job Description Location: Fully Remote Type: Full time About Livepeer: Livepeer is on a mission to build the world’s open video infrastructure. Founded in 2017, it is the world’s first open-source protocol for decentralized video streaming, built on Ethereum. The project has empowered developers to create scalable, cost-effective, and censorship-resistant video applications. The Livepeer network has transcoded billions of minutes, serving Web3 and Web2 platforms across gaming, entertainment, social media, and beyond. In 2024, Livepeer AI was introduced, unlocking Livepeer’s computer network for AI inference workflows. From real-time video transcription and object detection to scene recognition and AI-powered editing, Livepeer AI brings advanced machine learning directly into the decentralized video stack. These new tools not only reduce costs but also empower developers to build richer, smarter, and more engaging video experiences—whether for Web3 platforms, AI-powered dApps, or even traditional video use cases. The role We’re seeking a hands-on, execution-minded VP of Growth and Marketing to architect and lead the marketing strategy for Daydream, Livepeer’s real-time AI video product. You’ll own Daydream’s end-to-end growth strategy, from brand and product positioning to go-to-market execution, while building a world-class community around real-time generative media that consists of builders, applied researchers, and creative technologists. What you’ll doGTM strategy: Build and lead Daydream’s growth strategy: define positioning, messaging, and narrative so Daydream becomes the default community for open source real-time AI video innovation. Own all core growth marketing functions: brand, product marketing, content, growth, community, events, PR/comms, standing up the right capabilities at the right time, and be accountable for the success of each function. Drive pre-PMF momentum: generate excitement and clear narrative before product-market fit is fully locked; source and onboard design partners; be hypothesis driven and turn early wins into repeatable playbooks for breakthrough use cases (e.g. real time visualization, live avatars, interactive broadcasts). Community architecture: Architect and execute community-led growth for the real-time AI video ecosystem amongst our key personas: builders, applied researchers, and creative technologists. Be (or architect) a visible, credible presence within technical communities. Inspire them by showcasing compelling use cases, and engage them through mechanisms that create authentic enthusiasm / participation. Coordinate with Livepeer Foundation Marketing to align on broader web3/decentralised ecosystem strategy and community engagement. Operating model & leadership Balance multiple goals based on business needs - across community growth, developer adoption, product marketing, and early GTM traction. Recruit and lead a high-performing growth team; set clear metrics, rituals, and dashboards for ecosystem health (activation, retention, contributions, partner velocity). Have a player-coach mentality to execute with excellence and hire for leverage as motion matures. Operate as a peer-level sparring partner to technically deep founders; balance technical credibility with growth urgency. About youMust-have experience • AI domain fluency—ideally in AI creative tools, AI developer platforms, or open-source AI., • Community builder with a track record in technical or emerging ecosystems, using strategies like creating pull through narrative, community partnerships, and more., • Early-stage leadership (founder, early growth, or marketing lead strongly preferred)., • Tenure: 5+ years building technical communities; leadership: 2+ years leading teams or cross-functional initiatives., • Strong network across AI/video/generative communities (models, companies, researchers, conferences).Skills, • Operator’s mindset: experiment-driven, metrics-literate, and execution-oriented., • Thrives in fast-paced, unstructured settings; creates clarity for self and team; strong stakeholder management up, down, and across., • Technically credible with developers; translates research and infra into clear value., • Strategic storyteller who can craft campaigns that create hype and opportunity around a theme or vision. Nice to have • Background in decentralised/web3 ecosystems., • Base Salary: market related., • Token package: Competitive token package with a 3-year vesting schedule., • Employee Stock Option Plan: Competitive ESOP with 4-year vesting and a 1-year cliff., • Annual Adjusted Salaries: Every January, we review and adjust pay., • Holidays: 25 vacation days per year plus any national holidays., • A day off on your birthday—because you deserve to celebrate! (If it falls on a weekend, take another day off that week.), • Learning and Development Budget: 2,000 USD per year to invest in courses, certifications, or workshops to grow in your role., • Learning and Development Budget: 2,000 USD per year to invest in courses, certifications, or workshops to grow in your role., • Insurance: Comprehensive medical, dental, and vision insurance in applicable locations., • Pension: Company pension contributions in applicable locations., • Equipment: Choose a laptop of your preference and anything you need for a comfortable work setup (we’ll purchase it for you)., • Home Office Upgrades: 300 USD every two years to refresh your workspace at home., • Flexible Working: Flexible hours to support work-life balance., • Annual Company Retreat: Once a year, we fly the whole company to an exciting global location for a week of connection, collaboration, and fun—all expenses covered., • Team Meetups: Each team comes together in person once a year to build trust, spark ideas, and share meaningful moments that go beyond the screen., • Subscription Gift: 250 USD per year to spend on a personal subscription of your choice, whether that’s a streaming service, audiobook platform, or another subscription that adds enjoyment to your life., • Work Anniversary Rewards: At Livepeer, we love recognising your journey. As you reach 3, 4, 5 years and beyond, you'll be celebrated with gift card rewards., • Celebrate Life’s Big Moments: Whether it’s a wedding, a new baby, or another major milestone, we’ll mark the occasion with a celebration gift., • Referral Bonus: Refer great talent to Livepeer and earn 100 LPT tokens when they’re hired and successfully complete their probation., • The Livepeer Primer, • Livepeer snags $20M for decentralized video transcoding, • Messari Profile, • daydream.live

Job Description All success starts, but never ends, with sales. Bequest, one of the trusting partners in Jersey for WOW Brand, a financial technology company based on Wall Street, New York, seeks motivated and passionate students to join our team in the Kearny office. Our sales development professionals play a crucial role in delivering merchant service solutions to businesses of all sizes across the United States. Every intern will receive hands-on training, mentorship, as well as professional workshops to learn how to prospect sales and qualify leads for new and existing accounts. Our goal is to help students gain real life experience and practical skill set, which would be useful in their future careers. This is a commission-based, in-person position (not remote) with no licensing requirements. The ideal candidate is someone with high energy, a curiosity about the industry, and tenacity. This person will bring new ideas, think outside the box, have a deep passion for the role and create ways to attain new accounts. Responsibilities • Generate lead flow - Introduce our company and services to prospective businesses. Assess business needs and recommend suitable products/services via appropriate presentations to encourage purchase. Be the point person for sales lead qualification process., • Manage current accounts – Maintain strong client relationships while creating brand awareness, educational opportunities, and request referrals., • Customer support – Answer calls and emails from clients, identify the issue and report for the proper assistance to be delivered.Qualifications, • BS degree in Marketing or Business Administration is preferred., • Prior experience in customer service, sales, hospitality or business development is a plus, but not mandatory, • Highly motivated and results-oriented self-starter., • Strong communication skillsWhat We Offer, • Unlimited commission opportunities starting at $300 per deal., • Mentorship from experienced professionals in a collaborative environment., • Flexible scheduling., • Clear paths for career advancement.Work Setting, • In-person role. oDD0QuRduH

Job Description Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. We’re the world’s leading college admissions consultancy, with over 1,330 Ivy League offers and 2,140 to the US Top 15. With a passionate team of 800+ that's rapidly expanding across 30 markets, our unique tech platform connects expert-led guidance and proven data-driven strategies from 3,000 tutors and mentors with students worldwide. We help ambitious students unlock their dream career pathways, and Crimson students are 7x more likely to get into the Ivy League. What sets us apart is our unmatched scale and expertise. We have the largest team of Former Admissions Officers and College Counselors globally. Every student is matched with a carefully-chosen team of admissions experts who laser focus on different parts of their college application — from essays to extracurriculars — ensuring every detail is expertly executed. Valued at over $1B NZD and backed by over $147M NZD in funding from top-tier global investors, including Tiger Global and Ice House Ventures, we are just getting started. We were recently featured on the front page of the Wall Street Journal. Read the article here. Admissions Counselor (or in Crimson-speak, Strategy Consultants) are exemplars of Crimson Education’s philosophy dedicated to making a difference in students’ lives, helping bridge gaps between present and future goals by personalising blueprints that will become the basis of all academic, extracurricular and personal development. You will partner closely with the student and lead the Crimson team (tutors, mentors, consultants) to drive progress through long-term roadmaps and mentoring to build their candidacy through the application processes. You can read even more about the role here. This is a full-time position that can be remote or in one of our many offices around the globe, with a caseload of 40 to 52 students (dependent on the region). Some regions include the United States & Canada, Latin America, Europe and the UK, Japan and Singapore. If you have experience with a certain demographic, be sure to include it in your application! What success looks like: • Provide overarching admissions strategies to students by creating individualized plans and executing on them in collaboration with the rest of the students’ Crimson team (Educational Coordinators, Academic Tutors, Application Consultants, ECL Mentors), • Maintain expert knowledge of high school curricula, extracurricular and leadership choices, summer program applications, and standardized test planning to make recommendations regarding admissions strategies, • Utilize in-depth knowledge of institutions of higher learning to guide students and parents towards attainable school goals, working with them to create lists of best-fit schools of varied competition to maximize acceptance chances, • Conduct formal consulting sessions with students on a bi-monthly basis, chronicling and sharing with relevant stakeholders notes and action items, • Maintain reasonable levels of communication with students and families outside of formal sessions through various channels (e.g. email, etc.), • Facilitate or lead development and presentation of marketing materials for seminars or expositions in local markets, • Collaborate with local Sales teams in Initial Consultations to facilitate potential client investment and understanding in Crimson’s products and services, • Graduated from a Top 30 US University, Ivy League strongly preferred, • At least 3 years of 1:1 undergraduate admissions consulting experience with 40+ students applying to top universities with excellent results, • Deep industry knowledge of admissions consulting and the US university landscape, • Passion for coaching young adults and appreciation of global perspectives, • Superior planning and organisational skills; experience in project management, event coordination, and product management a plus, • Strong written and oral communication skills, • Be a part of the world's leading admissions consulting firm, • Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work, • Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year, • $1000 NZD individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!, • Psychologist on staff, • Insightful fireside chats and workshops to help support our high-performing and ambitious team, • Radical Candor is a feedback approach we live by, • We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely! Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity: In order to transform how millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. In order to ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive place to work. As a Senior Software Engineer, you will also be an advocate and mentor for your team members, displaying leadership qualities and being an example for those around you. Location: Onsite (3 days in office/2 days remote) – New York, NY, Santa Monica, CA, or Aliso Viejo, CA About the team: The Infrastructure team is a group of highly motivated engineers focused on enabling the foundation for rapid, reliable, and scalable product development at StubHub. We own and evolve the internal service catalog and core compute platforms which power the creation of applications and services across the company. Our responsibilities include build systems, deployment tooling, artifact management, infrastructure provisioning, and cloud resource management. We also own foundational capabilities like service attribution. We work closely with engineering teams across the organization to promote infrastructure best practices, self-service platforms, and operational excellence. What You've Done: • 5-6+ years of professional experience in software development, • Experience with developing robust, mission-critical systems using one or multiple general-purpose programming languages (e.g., C/C++, Java, C# or any other OOP language), • Track record building robust, mission-critical systems—particularly in areas such as infrastructure, distributed systems, machine learning platforms, security, or privacy, • Designed and delivered complex solutions with high business impact, emphasizing enablement and self-service, • A strong understanding of how systems interact with the broader production environment, including dependencies and platform primitives, • Hands-on experience using Infrastructure as Code (IaC) tools like Terraform or CloudFormation to build reliable and maintainable platforms, • A growth mindset with demonstrated ability to quickly learn new programming languages, platforms, and tools, • Experience owning projects from the initial idea all the way to production, • Experience mentoring junior engineers What You'll Do:, • Design, develop, test, deploy, and maintain impactful improvements across all StubHub's platforms and products, resulting in high-quality outcomes, • Collaborate with team members to ensure best practices across our code, • Manage individual initiative priorities, deadlines, and deliverables with your technical expertise, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.