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Financial services firm is seeking a polished and proactive Executive Assistant & Office Manager to support a team and ensure smooth day-to-day office operations. This is a hybrid, full-time position best suited for a detail-oriented professional who has experience supporting senior leadership in the finance sector. Hybrid schedule: 3 days onsite, 2 days remote Hours: 9:00am–6:00pm Salary range: 100k - 110k base + discretionary bonus Responsibilities: • Support senior leadership and manage office operations in a hybrid role blending executive assistance and office management responsibilities., • Coordinate calendars, travel, and meetings for multiple executives, ensuring seamless scheduling and logistics., • Serve as the primary liaison for internal teams and external contacts, maintaining discretion and professionalism., • Plan and execute internal events, meetings, and team offsites with precision and creativity., • Manage office equipment, supplies, and vendor relationships to ensure smooth daily operations., • Collaborate with HR and Technology for onboarding and offboarding processes, including workstation setup and equipment management., • Draft, edit, and format presentations and correspondence., • Handle expense reports, invoice processing, and office budget management with accuracy and timeliness. Qualifications: • Bachelor’s degree in Arts or related field preferred., • 5+ years of experience in executive assistance and office management roles., • Proficiency in Salesforce and other office management tools., • Strong organizational and multitasking skills to manage diverse responsibilities effectively., • Excellent communication skills for liaising with internal and external stakeholders., • Experience in event planning and execution, including logistics and creative aspects., • Ability to maintain discretion and professionalism in handling sensitive information.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Principal Customer Success Manager to join our team to manage our largest payer customer. Reporting to the Head of Customer Success for Payers and Partners, you will serve as a dedicated relationship owner, advocate, and leader overseeing Spring's largest and most strategic, integrated payer. You will spearhead critical cross-functional initiatives, retention, growth, and serve as a trusted consultant to key stakeholders. This role requires deep expertise and tenure managing jumbo, complex customer relationships. More specifically, we are seeking a customer success professional with extensive experience managing and navigating national payer relationships. This is a full time, fully remote position with approximately 10 to 15 percent travel required. What you'll do: • Serve as the senior leader and dedicated strategic partner for Spring Health's largest payer customer, • Develop collaborative working relationships with payer leadership to spearhead initiatives that drive meaningful impact, retention, and growth, • Consistently demonstrate Spring Health's value proposition and link to customer's defined success metrics, • Own the customer lifecycle from implementation to engagement strategies to contract upsells and renewals. This will include:, • Timely action plans and account planning, • Engagement communication ideation, strategy & execution, • Ongoing reporting and insights to deliver data-driven recommendations, • Business review creation and presentation to senior executives, • Spearhead cross-functional initiatives to present key customer feedback and process improvements, • Drive variable revenue through targeted engagement strategies, • Customer Retention and Renewal Rate: High retention and renewal rates, securing long-term growth with key customer relationships., • Bachelor's degree or higher preferred, • 10-15 years of experience in account management/customer success/healthcare management, preferably with National Accounts/Jumbo Payer Customers, • Extensive experience managing and expanding relationships with national and regional health plans; proven ability to influence executives and key business stakeholders., • Demonstrated success achieving renewal, upsell, and revenue growth targets within jumbo accounts., • Experience in upselling and retaining customers to drive additional revenue (recurring and variable), • Exceptional project management skills and organization, • Innate ability to thrive in fast-paced environments, • Outstanding communication skills with a thoughtful and collaborative approach to relationships, • Humility, resourcefulness, directness, ambition, professionalism, • Proven ability to question, probe, and challenge partners to ensure their ultimate needs are met, • A deep passion for transforming the U.S. healthcare system, especially mental health, • Previous exposure to the complexities and challenges in US healthcare, • Demonstrated passion for, and understanding of, mental illness and the broader U.S. healthcare system, • Experience using data visualization techniques to present key findings, • Experience with member communication strategies, • Proven track record of portfolio retention and growth across national and regional health plans Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description • Seeking Remote Candidates As a Senior Customer Success Manager (CSM) at ENow, you will serve as the primary strategic partner for a portfolio of enterprise customers, owning the post-sale relationship from onboarding through renewal and expansion. This role is designed for a customer-focused professional who is equally comfortable building trusted relationships and driving measurable commercial outcomes. Customer Success at ENow is directly accountable for retention, expansion influence, and long-term account growth. You will be empowered—and expected—to proactively identify risks and opportunities, align ENow’s solutions to customer objectives, and ensure customers realize tangible business value. A meaningful portion of total compensation is tied to performance outcomes such as renewal success, net revenue retention (NRR), and customer adoption. This is a fully remote role within the United States, with close collaboration across Sales, Product, Engineering, and Support. Key Responsibilities • Own customer retention and renewal outcomes across a defined book of enterprise accounts, with performance measured against gross and net revenue retention targets., • Serve as the primary point of contact and trusted advisor for customers, building strong relationships with IT, security, and business stakeholders., • Lead onboarding and adoption efforts, ensuring customers achieve value quickly and continue to expand their usage of ENow’s solutions., • Develop and execute account success plans that tie customer goals, usage, and milestones directly to renewal and growth outcomes., • Proactively identify expansion opportunities, partnering with Sales and leadership to drive incremental revenue aligned to customer value., • Conduct regular health checks, success reviews, and executive touchpoints to anticipate risks, surface opportunities, and reinforce ROI., • Act as the voice of the customer internally, advocating for customer needs and providing feedback to Product and Engineering to influence roadmap decisions., • Manage escalations and complex issues with urgency and empathy, partnering cross-functionally to deliver timely resolution., • Forecast and report on account health, renewal risk, and expansion opportunities, maintaining clear visibility into revenue performance. You’ll be successful in this role if you: • Are motivated by clear goals, measurable outcomes, and performance-based incentives., • Take personal ownership of customer revenue outcomes—not just activity or engagement., • Balance strong customer advocacy with commercial accountability., • Are comfortable operating in a role where compensation meaningfully reflects impact., • Thrive in a remote-first environment, communicating clearly and proactively across distributed teams. Required: • 3–4+ years of experience in Customer Success, Account Management, Technical Account Management, or a similar customer-facing role within SaaS or enterprise software., • Strong familiarity with Microsoft ecosystems, including Microsoft 365, Entra ID, Azure, and related identity, security, or infrastructure concepts., • Experience working directly with—or selling into—IT and Information Security teams, with an understanding of their operational and security priorities., • Demonstrated success in roles where performance was tied to retention, expansion, or revenue-related outcomes., • Proven ability to manage executive-level relationships and influence decision-makers in a remote setting., • Strong written and verbal communication skills, with excellent organization and follow-through., • Comfort working cross-functionally with Sales, Product, Engineering, and Support teams in a distributed environment., • Bachelor’s degree in Business, Information Technology, Computer Science, or related field., • Experience in a high-growth or early-stage SaaS environment., • Familiarity with CRM and Customer Success platforms (e.g., Salesforce, Gainsight, Totango). The salary range for this role is $90,000 - $100,000. This position also offers significant earning potential through on-target earnings (OTE). ENow offers a competitive total rewards package which includes base salary and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. In addition to the salary range listed, this role offers a meaningful, performance-based variable component. A significant portion of total compensation (typically around 30%) is tied to measurable outcomes such as customer retention, net revenue retention (NRR), adoption milestones, and strategic account impact. Top performers are rewarded for ownership, execution, and delivering real value to customers. #hc226652

Job Description Who are we? We are a female-founded scale-up, currently made up of around 80 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option! Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year. This next chapter won’t always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you. What we do AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach. AltoVita’s unique offering sets us apart in the market, providing a network of 7 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35.000 cities & 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide. Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs. AltoVita’s technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money. Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey. About the role We are seeking a highly skilled and dedicated Reservations Manager with proven experience managing high-volume requests. The ideal candidate thrives in fast-paced, dynamic environments and excels at providing timely, effective solutions to complex client needs. Key Responsibilities * Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software. * Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner. * Build an excellent relationship with the consultants from relocation management companies. * Support reporting on conversion figures and identify opportunities for improvement. * To maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or training to reflect client requirements when necessary. * To participate in property inspections to gain an in-depth understanding of properties quality, when required (US Region). * Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive. * Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region. * Proactively contribute to the community, building of hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in-person visits). * Assist in the optimisation process of AltoVita's Customer Success technology. Requirements * 3-5+ years of experience in hotel reservations, corporate housing, global mobility or relocation * Comfortable working in a fast-paced and entrepreneurial environment * Ability to work well under pressure and handle high-stress situations with calm and professionalism * Strong problem-solving skills and ability to think on your feet * Self-motivated, proactive and results-driven * Occasional weekend on call rotation * US based - West Coast preferable Ways of Working AltoVita is a fully remote team. Although we have regular touch-points throughout the week, organise off-sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports. Join our Team AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team. Becoming an AltoVitian means you will benefit from: * A team that will always put you first * Incredible opportunities for growth and career advancement * A fully-remote working environment * Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more * A work-from-home allowance to get your home-office set up * A generous vacation package so you can recharge or explore

Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness. You'll translate member outcomes into quantifiable business value for clients, orchestrate cross-functional motions with Sales, Renewals, Product, and Analytics, and build the strategic account plans that protect and grow Maven's revenue. This is not a reactive support role, it's a commercial position that requires equal parts relationship depth, analytical rigor, and business acumen. This person will be on the front lines as a trusted advisor to our clients and a key partner to our channel partnership teams. As Client Success Manager at Maven, you will: • Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement, • Collaborate with channel/payer partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio, • Assist in building and maintaining account plans, tracking renewal milestones, and identifying opportunities for growth., • Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans., • Identify potential opportunities for client expansion and collaborate with Sales to build business cases and handoffs., • Partner with Sales and Renewals teams to ensure smooth account transitions and handoffs, contributing to clear narratives and data-supported recommendations., • Support client enrollment and engagement initiatives that drive measurable business outcomes, such as employee utilization, satisfaction, or program adoption., • Participate in Quarterly Business Reviews and other client-facing presentations, sharing data insights and supporting renewal or expansion discussions., • Consult clients on program optimization using Maven's expertise, benchmark data, and program resources, ensuring measurable business impact., • Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate., • Collaborate with cross-functional teams (product, engineering, analytics, marketing) to support client projects, timelines, and deliverables., • Manage client inquiries, issues, and escalations, coordinating with partner teams as needed to resolve challenges., • Share client insights internally to help improve products, processes, and marketing initiatives., • 5+ years of experience in account management, customer success, or client services within digital health, healthcare, benefits, or SaaS companies, with demonstrated ability to manage client relationships and contribute to commercial outcomes., • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred., • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes., • Passion for healthcare and supporting organizational change., • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements., • History of contributing to client retention, renewal management, and account growth opportunities., • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively., • Experience partnering with Sales or Renewals teams to support commercial opportunities and account growth., • Strong interpersonal, verbal, written, and presentation skills, with the ability to communicate clearly and influence internal and external stakeholders., • Ability to prioritize and manage multiple tasks while ensuring deadlines and deliverables are met., • Analytical skills and strategic thinking – able to translate data and client performance into actionable insights in collaboration with clients., • Experience supporting the full lifecycle of customer success post-sales (implementation, adoption, product training, renewals, and account management)., • Comfort operating in a growing and evolving environment, adaptable to changing processes and ambiguity., • Experience at a digital health company in health, wellness, or family health space., • Experience with managing high volume of clients is preferred, • Experience supporting health benefit programs for employer or payer clients. New York, NY; Remote, US (Hub cities) Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA or Seattle, WA we encourage in-person collaboration by requiring team members to attend Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. Remote Mavens in a commutable distance (~90 minutes driving or on public transit) to our hub cities with more than 20 employees (currently Boston, DC, Chicago, Seattle, and San Francisco) are expected to attend local Maven hosted Work Together Days. This role requires active work authorization in the US. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a Customer Success Manager to join our team. You will play a key role in managing day-to-day relationships with our existing partners, serving as the face of our amazing organization to customers, and advancing our mission by promoting our products and services in a proactive, data-driven way. This is a full-time, remote position reporting into the Manager of Customer Success. What you'll be doing: • Serve as an account owner, product expert and mental health advocate for your assigned Mid-market and SMB customers., • Build rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product., • Own the full customer lifecycle including onboarding, value realization, engagement strategies, expansion and renewal., • Creatively discover, communicate, and support the execution of new opportunities for customers to unlock value from Spring Health., • Business review creation and presentation to senior HR executives and business leaders including insightful, data-based recommendations., • Collaborate across departments to deliver essential customer feedback, aiming to enhance processes and elevate the patient experience., • Participate in ongoing weekly team meetings and training to continue to enhance product knowledge., • Meet or exceed goals for role KPIs:, • Achieve 100% Net CACV Retention (effectively Net Revenue Retention) for your book of business, • You have 3+ years of experience in account management, customer success, implementation or healthcare management., • You have experience in upselling and retaining customers to drive additional revenue., • You have experience using SaaS-based solutions and platforms., • You have experience owning the life cycle contract renewals., • You have experience using data visualization and reconciliation techniques to present key findings and customer satisfaction., • You have experience adhering to and achieving outlined KPIs., • You have experience maintaining accurate records of customer interactions, success plans, customer relationship progression and opportunity management in a CRM., • You have a deep passion to transform the U.S. healthcare system, especially mental health., • You have the willingness and ability to travel as needed (approx. 15%)., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionThe Role: Client Success Manager We’re hiring a Client Success Manager to help deliver on our core promise — enabling clients to master complexity. The role focuses on guiding customers from their initial engagement with our tool through to full integration into their day-to-day workflows. The goal is for us to become not just a tool they use occasionally, but a fundamental part of how they operate. You’ll oversee a portfolio of enterprise clients across North America, including law firms, private equity funds, and accounting/tax organisations. Your responsibility spans the full customer lifecycle — from pre-sales pilots through onboarding, growth, and renewal — working closely alongside the Account Executive assigned to each account. This is a proactive role. Rather than waiting for issues to arise, you’ll monitor adoption data, track account health, and take early action where needed. This requires confidence in interpreting data, forming insights, and acting independently. You’ll also contribute during the pre-sales phase. For more complex evaluations, you’ll partner with the Revenue team, offering a Customer Success perspective on onboarding risks and helping define what success should look like before a deal is finalised. Our Customer Success function is built on a structured operational framework with clearly documented processes and supporting tools. At the same time, there’s meaningful opportunity to refine and improve how we work. This role suits someone who enjoys both operating within structure and contributing to its evolution. Key Responsibilities Pre-sales support Collaborate with the Revenue team during complex pilots, providing insight into deal quality and ensuring continuity from evaluation through to onboarding. Onboarding & value delivery Take ownership from contract signature, define the Customer Success Plan (CSP), and guide each client to a clearly defined first-value milestone tied to real work. Driving adoption Shift usage from limited individuals to firm-wide adoption. This includes proactive monitoring, impactful QBRs, and expanding usage across teams. Expansion & renewals Begin renewal planning six months in advance, maintain a clear view of growth opportunities, and develop expansion pathways before transitioning to the Account Executive. Requirements Domain expertise is essential Our clients are highly knowledgeable, so credibility is key. Ideal candidates will have experience in professional services — such as law, accounting, tax, restructuring, M&A, or alternative finance — combined with a client-facing role in SaaS or technology. You should be comfortable discussing deal structures and transaction flows without needing foundational explanations. Skills & Experience Essential: * 3+ years in enterprise Customer Success or account management within B2B SaaS or professional services technology * Strong strategic thinking with the ability to execute against plans * Proven experience managing renewals and driving expansion * Confidence engaging senior stakeholders * Familiarity with CS platforms such as HubSpot, Planhat, Gainsight, ChurnZero, or similar * Strong written communication skills Desirable: * Background or qualifications in legal, accounting, or finance * Understanding of compliance considerations in technology adoption * Interest in applying AI to improve Customer Success workflows and client outcomes * Experience helping to build or evolve a CS function Benefits * Competitive salary with performance-based bonus * 25 days annual leave (standard across the global team) * Comprehensive healthcare (medical, dental, vision) * 401(k) plan * Flexible working model combining remote work and travel * Learning and development budget * Opportunity to join a fast-growing, early-stage company shaping how complex industries operate * High-impact role with meaningful influence on both company growth and client success

Position: Virtual Care Coordinator Location: New York, NY 10017 Job Type: Contract Contract: 13 weeks (with potential extension) Schedule: 5 Days/Week | 7.5-hour shifts Guaranteed hours per week: 37.5 Pay: Up to $28/hour Job Summary Pride Health is seeking an experienced Virtual Care Coordinator for a contract opportunity in New York, NY. This role supports virtual hospital services through telehealth, remote patient monitoring, and coordination of patient-centered care while collaborating closely with clinical teams and leadership. Responsibilities • Monitor patients remotely for safety and clinical needs, • Support telehealth services and virtual patient care programs, • Triage and assign cases for virtual monitoring/observation, • Collaborate with clinical teams, physicians, and IT partners, • Track telehealth performance metrics and identify trends, • Perform quality assurance reviews and workflow improvements, • Provide real-time troubleshooting support for telehealth platforms, • Document patient observations and escalate clinical concerns, • Assist in training staff on telehealth systems and workflows, • Ensure compliance with HIPAA and patient privacy standards, • Maintain accurate records of patient interactions and safety events Requirements • Minimum 3 years of direct patient care experience, • Experience with telehealth or remote patient monitoring, • Familiarity with EMR systems (EPIC preferred), • Strong communication, multitasking, and problem-solving skills, • Experience with quality assurance, data analysis, and workflow development Preferred Qualifications • Experience developing or supporting telehealth programs, • Knowledge of healthcare technology platforms and workflows, • Strong organizational and analytical skills, • Ability to collaborate with interdisciplinary teams Why Work with Pride Health? Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

About DGA DGA Security protects some of the world’s most recognized brands. With over 50 years of market leadership, we combine a proven foundation with a relentless drive to evolve. We don’t chase trends. We solve real problems with measurable impact. We are making a significant investment in video and AI as core pillars of our next phase of growth, and we are looking for the leader who will turn that investment into market leadership. The Role This is a true build-and-lead opportunity. You own the video business end-to-end—product strategy, system architecture, vendor ecosystem, and advanced technical execution. Your mandate is clear: transform video into a scalable, high-performance, high-margin business that wins complex opportunities and delivers flawlessly in the field. You will play the lead role in defining the technical vision for our video portfolio and operate beyond the scope of traditional sales engineering or support - owning the hardest problems and setting the standard for excellence. Responsibilities • Build and scale a structured, repeatable video and live monitoring offering, • Architect advanced surveillance systems for commercial and multi-site environments, • Own and solve non-standard, high-complexity system designs, • Establish best-in-class standards for design, deployment, and lifecycle support, • Own, lead and optimize key vendor partnerships (OpenEye, Axis, Speco, others), • Identify, evaluate and onboard next-generation technology, • Integrate AI analytics to elevate detection accuracy and response outcomes, • Partner with Sales to win high-value, technically complex deals, • Serve as the escalation point for the most challenging technical issues, • Drive system reliability, performance, and scalability across the installed base, • Reduce install friction and long-term support burden, • Create clarity and consistency through strong documentation and standards Success • Video becomes a major, accelerating revenue engine for DGA, • Systems are consistent, scalable, and operationally efficient, • AI meaningfully improves detection, response times, and differentiation, • DGA consistently wins more complex, high-value opportunities, • Installed systems are stable, high-performing, and easy to support Requirements • 5–10+ years in commercial security, video, or related technology, • Strong IP networking and remote connectivity, • Proven experience designing multi-site, high-availability systems, • Advanced troubleshooting across hardware, software, and networks, • Experience integrating video with monitoring or security platforms, • Strong vendor management and product evaluation experience, • Demonstrated success building or scaling technical programs, • High ownership, strong judgment, and ability to create structure Nice to Have • Deep experience with video surveillance systems (VMS, cameras, infrastructure), • Experience leveraging video system data and analytics to proactively identify issues, improve performance, and enhance monitoring outcomes, • Hands-on experience with AI-based video analytics tools and platforms, • Experience with platforms like OpenEye, Axis, Speco, or similar, • Remote guarding or live video monitoring experience, • Access control or intrusion background This is a high-impact leadership role with the mandate—and visibility—to shape DGA’s next phase of growth. Success in this role opens the door to broader product and technology leadership across the organization. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. What's In It for You • Competitive compensation with an excellent comprehensive benefits package., • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Work from our conveniently located office in the heart of Hell’s Kitchen. Benefits and Perks • Comprehensive health insurance includes medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $150,000 and $170,000 dollars, which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Our client, an early-stage, AI-driven commercial real estate insurtech, is building its MGA function and hiring a Head of Underwriting to serve as the firm’s habitational/real estate SME. This is a true builder opportunity for a senior property underwriter to step beyond a traditional carrier environment and help define underwriting strategy, risk appetite, and program structure from the ground up. You will be hands-on underwriting deals while working directly with the founders to embed underwriting into a data-led, technology-enabled platform, and will play a key role in securing and managing carrier and reinsurance capacity partners. The ideal profile brings 8+ years of habitational/CRE property underwriting experience within a carrier, including experience building shared and layered programs and contributing to a $100M GWP book that is a minimum of 50% habitational accounts. Strong broker relationships and carrier exposure are critical, along with an interest in working closely with technology to help shape a policy administration platform in its early stages. This position is best suited for an AVP/VP-level carrier/ MGA underwriter seeking increased responsibility and exposure to the insurtech ecosystem. This is a remote role with semi-frequent visits to the NYC Headquarters, NYC based, a plus. Compensation and equity, extremely competitive. Please contact Colin Morgan or Stacy St. Onge to learn more.

Job Title: Executive Assistant / Sr. Admin Location: New York New York 10036 Duration: 12 months with strong extension/conversion potential Work Schedule: Hybrid – 4 days onsite, remote Fridays Pay Range : $25/hr. - $30/hr on W2 Interview Process: 1 round (45 mins via Teams) including a case study Position Overview • Leading global financial services organization is seeking an experienced Executive Assistant / Senior Administrative professional to support senior leadership within the Investment Banking division., • This role requires a highly organized, polished, and proactive professional who can manage executive support, operations, events, travel coordination, reporting, and stakeholder communication in a fast-paced corporate environment. What the Hiring Manager is Looking For Core Profile The Hiring Manager is targeting a candidate who can operate like a trusted business partner to executives — someone polished, proactive, detail-oriented, and able to manage multiple priorities without needing constant direction. Top Skills to Win the Role • Executive Calendar & Travel Management, • Managing complex calendars, scheduling across time zones, coordinating meetings, travel, and executive priorities., • High-Level Administrative Support, • Supporting senior executives within corporate/investment banking or fast-paced enterprise environments., • Communication & Stakeholder Management, • Strong written/verbal communication with executives, vendors, leadership teams, and external stakeholders., • Operational & Organizational Excellence, • Expense reports, invoices, event coordination, reporting, documentation, office operations, and multitasking., • Problem Solving & Professionalism, • Ability to think ahead, solve issues independently, maintain confidentiality, and stay calm under pressure. Candidate Must-Have Background • 5–7+ years supporting executives or senior leadership, • Experience in banking, finance, consulting, or corporate enterprise environments preferred, • Strong MS Office skills (Outlook, Excel, PowerPoint, Word), • Experience handling:, • Calendars, • Travel, • Expenses, • Vendor coordination, • Executive communications, • Events/meetings, • Strong attention to detail and professionalism, • Ability to work onsite in NYC 4 days/week Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ___ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Implementation Manager 📍Remote, Full-Time, Travel Required) | $80,000-$110,000 + Benefits Company HQ: New York City About Meela The Mission: At Meela, we’re building phone-based AI tools for older adults and the people who care for them. Many older adults face loneliness as technology shifts away from familiar tools, while caregivers and senior living staff face growing burnout. Meela helps address both through simple, voice-based companionship for residents and practical support for care teams. We believe AI can support well-being without replacing human care. The goal is to build empathetic, useful tools that foster connection, reduce emotional strain, and make everyday care more sustainable. The Momentum: Meela is backed by tier-one venture capital and is live in senior living communities across the U.S. Adoption is growing community by community, and demand is outpacing our ability to keep up. The focus now is scaling responsibly while improving the product in close partnership with the people who use it. The Team: Meela is a mission-driven team of passionate engineers, operators, and senior living veterans building real-world products for an underserved population. If this mission excites you and you enjoy fast-paced, high-ownership environments, we’d love to hear from you. The Role We're looking for an Implementation Manager who will own the entire lifecycle of a Meela community launch — from the first executive conversation to long-term adoption. This is a high-ownership, customer-facing role requiring the ability to operate at every level of an organization: securing buy-in from executive directors and ownership groups, equipping frontline care staff with the tools to succeed, and ensuring residents and their families feel confident and connected. You will be the face of Meela in the field, responsible for making every launch smooth, every stakeholder aligned, and every resident feel seen. This role also supports light marketing and growth initiatives, including social media content, customer success stories, and go-to-market coordination, as we scale. End-to-End Implementation • Own the full implementation process from contract signing to post-launch stabilization — no handoffs, no gaps, • Develop and execute customized launch plans for each community, accounting for size, staff structure, and resident demographics, • Coordinate and lead on-site and remote launch activities, ensuring every stakeholder is prepared and confident, • Serve as the primary point of contact throughout the implementation journey, providing clear communication and proactive updates, • Track adoption metrics including activation, utilization, and resident satisfaction — and act on what you find, • Flag issues early, escalate appropriately, and work cross-functionally to resolve them fast Staff Education & Enablement • Educate and train frontline care staff, nurses, and activities teams on Meela's value and how to champion it with residents and families, • Create a culture of adoption within each community by identifying internal champions and equipping them with the tools to lead, • Deliver clear, engaging training sessions tailored to different learning styles and comfort levels with technology, • Provide ongoing check-ins and support to ensure staff confidence doesn't drop after launch day What We’re Looking For • 3+ years of experience in implementation, onboarding, customer success, or a similar field-based role — ideally in senior living, healthcare, or a related care environment, • Deep familiarity with senior living operations, including how communities are structured, how decisions get made, and what executive directors and care teams actually care about, • A track record of successfully managing complex, multi-stakeholder rollouts from start to finish — you've done this before and have the wins to show for it, • Proven ability to earn trust and drive buy-in at the executive level, not just with frontline staff, • Natural communicator who can flex between a boardroom conversation with an ownership group and a hands-on training session with CNAs, • Highly organized and self-directed — you can manage multiple community launches simultaneously without dropping the ball, • Comfortable with travel, • Social media or marketing content experience is a bonus What Success Looks Like • Executive stakeholders are aligned, informed, and actively championing Meela within their organizations, • Communities launch smoothly, on time, and with high staff confidence, • Residents are successfully onboarded, actively engaged, and experiencing measurable benefit, • Frontline staff feel equipped and enthusiastic — not burdened — by Meela, • Adoption metrics trend up post-launch with minimal drop-off, • Clear, proactive communication flows between communities and the internal Meela team What We Offer • $80,000–$110,000 salary + equity — join early and share in what we're building, • Full health insurance, 401(k), and a daily lunch stipend, • Ownership and autonomy from day one, • A fast-growing team with opportunities to step into leadership as we scale

Job Description At ITRS, we make society's critical technology work. Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation. We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms. We believe when our team thrives, so do our customers. With us, you'll find: • A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment., • Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks., • Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. Scope of role If you’ve worked hands-on with monitoring or observability tools and feel ready for a new direction in your career, this could be a great fit. We are looking for someone who not only understands the technology but also brings a strong personality, builds relationships with ease, and always keeps client value at the centre of what they do. We are looking for a Senior Customer Success Manager to join our New York team at ITRS. This is not a generalist Customer Success role. We are looking for someone with strong technical credibility in monitoring and observability, who can operate confidently in complex enterprise environments and build trusted relationships with both technical and senior business stakeholders. Our customers expect more than strong communication and process discipline. They need someone who understands enterprise operations, hybrid estates, adoption risk, and the practical realities of using monitoring and observability platforms in regulated, business-critical environments. You will be able to connect technical capability to business value, guide customers through adoption and value realisation, and act as a trusted advisor across strategic accounts. This is a hybrid role from our New York office and offers in the region of $130,000 - $160,000 per annum dependant on relative skill set. As a Senior Customer Success Manager, you will: • Build strong relationships with enterprise customers as their advocate, strategic advisor, and trusted partner, • Translate customer goals into adoption, value, and success strategies using ITRS products, • Monitor and analyse customer health, platform usage, and adoption to identify risks and drive proactive interventions, • Work closely with customer stakeholders across engineering, operations, architecture, and leadership teams, • Capture customer feedback and partner with Support, Product, Engineering, and Account Management to improve customer outcomes, • Document customer engagement, risks, actions, outcomes, and opportunities with clear visibility across the account base, • 8+ years in a customer-facing technical role, • Proven experience in Customer Success or Technical Account Management, • Hands-on experience with monitoring and observability platforms, this is essential, • Strong understanding of enterprise-scale environments, including complex hybrid estates spanning on-prem and cloud, • Financial Services experience, ideally within banking, capital markets, trading, payments, or similarly regulated environments, • Strong analytical capability, with experience interpreting usage, health, and adoption metrics, • Excellent communication skills, with the ability to engage credibly from engineers through to executive stakeholders, • The confidence to work independently, proactively, and collaboratively in a growing function It would be beneficial to have: • Experience with ITRS products, such as Geneos, • Experience with platforms such as Dynatrace, AppDynamics, Splunk, Datadog, New Relic, Prometheus, Grafana, Elastic, LogicMonitor, ScienceLogic, Moogsoft, or similar, • Exposure to high-availability or real-time enterprise environments, • Practical understanding of Public Cloud and AI in enterprise operations contexts You are likely to be successful in this role if you can: • Build credibility quickly with technical and senior stakeholders in large enterprise accounts, • Translate monitoring and observability capabilities into practical customer value, • Use health, usage, and adoption data to identify risk early and take action before issues escalate, • Lead value-led conversations that go beyond relationship management and into measurable outcomes, • Operate effectively in complex, regulated, politically nuanced customer environments This role is unlikely to be the right fit if your experience is primarily in: • Generalist SaaS Customer Success without technical product depth, • Purely commercial or quota-carrying sales roles without post-sales ownership, • Customer support roles without enterprise relationship management, • Health Insurance, Vision Plan, and Dental Cover for you and your dependants, • HSA & FSA, • Employee Assistance Programme, • Health Advocate, Talk Space, One Medical, Teladoc, • 401(k), • Commuter benefits, • Remote Hybrid Working, • Enhanced Parental Leave, • Life and AD&D Insurance, • 20 Days Holiday + Public Holidays + 3 days paid volunteering leave, • Referral Bonus, • Buy and Sell Holiday, • Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. The Strategic Customer Success Account Manager at Spring Health builds and manages relationships with the company's largest customers to ensure satisfaction, retention, and growth. This role oversees the full customer lifecycle, aligning Spring's solutions with customer goals to drive engagement and revenue. Success is measured by accurate forecasting, achieving revenue targets, and fostering strong relationships across all levels of the customer organization. This is a remote, full time position on our team reporting to the Director of Strategic Customer Success. Occasional travel (10%) may be required for in-person events or meetings. What you'll do: • Serve as a product expert and advocate for mental health, supporting a portfolio of Spring Health's largest and most impactful partners., • Own forecasting projections for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts., • Identify and position upsell opportunities proactively, driving revenue growth by aligning solutions with customer goals., • Develop and manage positive relationships with multiple customers, consultants, and key stakeholders to build trust and ensure satisfaction., • Manage the entire customer lifecycle, including implementations, engagement strategies, renewals, and upsells by:, • Developing timely, actionable account plans, • Managing census files efficiently, • Designing and executing member engagement communications, • Preparing and presenting business reviews to senior HR executives, • Delivering insightful, data-driven recommendations aligned with customer success metrics, • Developing renewals strategy and delivering proposals/contracts, • Managing the end-to-end deal cycle (procurement process), • Collaborate cross-functionally to collect customer feedback and recommend process improvements across internal teams., • Support sales efforts by partnering on retention, upsell initiatives, and expansion opportunities as well as supporting net new business acquisition through efforts like attending finalist meetings., • Customer Renewal and Expansion, • Relationship with Executive Buyers, • Gross Retention Rate (GRR), • Net Revenue Retention (NRR), • Net CACV Retention (NCR), • Product utilization and engagement, • Net Promoter Score (NPS), • Bachelor's degree or higher preferred., • 10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies., • Previous experience driving forecasting, renewals, and upsell revenue., • Previous experience managing Fortune 100 clients and overseeing a portfolio valued at $25M or more., • Strong understanding of sales motions similar to farmer sales roles, emphasizing relationship building and portfolio expansion., • Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships., • Experience creating growth through portfolio management, upsells, and cross-sell opportunities., • Organized, with high attention to detail and the ability to manage competing priorities effectively., • Resourceful, proactive, and able to thrive in fast-paced environments., • Ability to probe, challenge, and consult customers to align solutions with their ultimate needs., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

HCLTech is looking for a highly talented and self- motivated SAP Program Director to join it in advancing the technological world through innovation and creativity. Job Title: SAP Program Director Job ID: 100293 Position Type: Full-time Location: Remote w/travel Overview We are seeking an experienced SAP Program Director to lead large-scale SAP transformation programs, ensuring successful delivery of complex initiatives aligned with business objectives. This role requires strong leadership, strategic thinking, and deep expertise in SAP ecosystems (e.g., S/4HANA, ECC, cloud integrations). Key Responsibilities • Program LeadershipLead end-to-end SAP programs, including S/4HANA implementations, migrations, and upgrades, • Define program strategy, roadmap, and execution plans aligned with organizational goals, • Oversee multiple project streams and ensure integration across workstreams, • Stakeholder ManagementEngage with C-level executives, business leaders, and IT stakeholders, • Act as the primary point of contact for program governance and escalation, • Communicate program status, risks, and outcomes effectively, • Delivery & ExecutionEnsure on-time, on-budget delivery of SAP programs, • Establish program governance, KPIs, and reporting frameworks, • Manage third-party vendors, system integrators, and consulting partners, • Financial ManagementOwn program budgets, forecasts, and financial tracking, • Ensure cost optimization while maintaining delivery quality, • Risk & ComplianceIdentify and mitigate risks across the program lifecycle, • Ensure compliance with internal policies and external regulations, • Drive quality assurance and testing strategies, • Team LeadershipLead cross-functional teams including functional, technical, and business resources, • Mentor program managers and project leads, • Bachelor’s degree in Information Technology, Business, or related field (Master’s preferred), • 15+ years of experience in SAP delivery, with at least 5+ years in program leadership roles, • Must have consulting experience, • Proven experience leading large SAP transformations (e.g., S/4HANA implementation or migration), • Strong understanding of SAP modules (FI/CO, MM, SD, etc.) and integration architecture, • Experience managing global, multi-million-dollar programs, • SAP certifications (e.g., S/4HANA, SAP Activate), • PMP, PgMP, or equivalent program management certification, • Experience with Agile/Hybrid delivery methodologies, • Strategic leadership and decision-making, • Program and portfolio management, • Risk management and problem-solving, • Financial and budget management, • Vendor and stakeholder management, • Excellent communication and negotiation skills Pay and Benefits Pay Range Minimum: $140,000 base per year Pay Range Maximum: $256,000 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Position Overview Lead the creative direction of women’s denim for two globally recognized brands — Scotch & Soda and Off-White. We are seeking a highly experienced Senior Denim Designer to drive seasonal denim collections with a strong point of view, technical expertise, and commercial acumen. Reporting to the Design Director, you will own the denim category from concept through production, shaping silhouettes, washes, fabric development, and overall category strategy. This role requires deep knowledge of denim construction, fit, and wash development, as well as the ability to translate global trend insight into commercially successful product. You will collaborate cross-functionally with Technical Design, Product Development, Sourcing, and global wash houses to ensure elevated execution and brand alignment across international markets. This position offers the opportunity to lead a core category within a fast-paced, globally connected organization. Key Responsibilities • Lead the design and development of seasonal women’s denim collections, including bottoms, jackets, and denim-driven fashion pieces., • Establish seasonal denim direction across silhouette, proportion, fabrication, and wash, ensuring alignment with each brand’s distinct aesthetic., • Own fabric and wash research, partnering with mills and global laundries to develop innovative denim fabrics, finishes, garment dyes, and specialty treatments., • Translate creative vision into production-ready CADs, detailed tech packs, and denim specification packages, including wash standards and construction details., • Oversee fit development in partnership with Technical Design, ensuring consistency in block standards, rise, leg shape, and overall garment balance., • Drive trim development and hardware selection, including rivets, shanks, labeling, and brand-specific detailing., • Partner with Merchandising to build denim assortments that balance innovation with commercial performance and margin goals., • Collaborate with Sourcing and Production to manage costing, lead times, and vendor capabilities across global factories and wash houses., • Present seasonal denim concepts and line reviews to internal leadership and external partners., • Stay deeply connected to global denim trends, competitive landscape, and consumer shifts to inform category growth and evolution., • Leverage advanced AI-driven design tools, including Straight Lines AI, to support concept development, category exploration, and workflow optimization. Mamiye Brothers is an early adopter and industry pioneer in integrating AI into the fashion design process, using technology to enhance creativity, accelerate development, and drive innovation responsibly. Qualifications & Skills • Bachelor’s degree in Fashion Design or related field, • 7–10 years of professional design experience with strong emphasis in women’s denim, • Deep understanding of denim construction, pattern development, and wash processes, • Experience working directly with global mills, laundries, and production partners, • Strong portfolio showcasing denim innovation, wash development, and silhouette evolution, • Advanced proficiency in Adobe Illustrator and Photoshop, • Experience creating detailed, production-ready denim tech packs, • Familiarity with PLM systems, • Interest in leveraging AI-driven creative tools within the design process is a plus, • Strong leadership presence and ability to influence cross-functional teams, • Ability to manage multiple seasons within a fast-paced calendar Why Mamiye Brothers • Innovation leadership. Mamiye Brothers is an early pioneer in integrating AI technology — including Straight Lines AI — into the fashion design process, empowering our teams to work smarter, faster, and more creatively., • Global brand exposure. Contribute to internationally recognized brands with strong retail presence and global distribution., • Creative ownership. Lead a core category and shape seasonal direction with meaningful impact., • Growth opportunity. Join a fast-growing organization that recognizes strong contributors and provides clear paths for professional advancement., • Comprehensive benefits. Competitive compensation package including medical, dental, vision, and paid time off., • Hybrid flexibility. A balanced work model that supports in-office collaboration while offering remote flexibility., • Collaborative culture. Work within a creative studio environment built on mutual respect, craftsmanship, and shared passion for product excellence. About Mamiye Brothers Mamiye Brothers is a premier New York-based apparel company with over 70 years of industry expertise, specializing in the design, manufacturing, distribution, and marketing of some of the most recognized brands in women's, children's, and infant clothing. Built on a foundation of excellence, integrity, quality, and innovation, Mamiye Brothers is home to a diverse portfolio of brands including C&C California, Hurley, Habitual, Kensie Jeans, Wallflower, Off-White, Scotch & Soda, Little Me, Kissy Kissy, and more. Headquartered in Midtown Manhattan, we are committed to delivering best-in-class product and service across every segment we serve. To learn more, please visit us at: ___ About The Brand: Scotch & Soda is an Amsterdam-based international lifestyle brand known for its bold, creative aesthetic and distinctly eclectic point of view. The women's line is distributed in the U.S. through Mamiye Brothers — a New York-based apparel company with over 70 years of expertise in bringing the world's most desirable brands to market. To learn more, please visit: ___ About The Brand: Founded in Milan in 2013 by the late Virgil Abloh, Off-White™ is a luxury fashion brand that defined the intersection of streetwear, high fashion, art, and culture. Known for its bold graphic elements, deconstructed designs, and iconic collaborations, the brand champions individuality and creative expression on a global stage. The women's line is distributed in the U.S. through Mamiye Brothers — a New York-based apparel company with over 70 years of expertise in bringing the world's most desirable brands to market. To learn more, please visit: ___

Job Description: • Provide dedicated on-site IT/OT support, ensuring seamless operations, rapid incident resolution, and proactive maintenance at sites. Act as the primary point of contact for all local IT/OT issues and coordinate with remote teams for escalations. Responsibilities: - Incident Management & Resolution: • Act as Site SPOC for critical incidents (P1/P2) and coordinate with the Critical Incident Manager., • Perform triage and assignment of site alerts/incidents., • Provide hands-and-eyes support for break-fix issues that cannot be resolved remotely., • Adhering to SLAs agreed in the Scope, • Conduct daily site walkthroughs and routine checks., • Maintain site-specific knowledge base and update manuals., • Performs routine maintenance and preventive checks to ensure the health of critical IT systems, • Bridge between L2/L3 support teams and business stakeholders., • Engage and escalate IT issues impacting business operations., • Coordinate and shadow dispatch engineers during work completion., • Reporting to the Track Lead / Team Lead at Site, • Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to, • resolve those problems, • Troubleshooting technical issues, • Attends operations related meetings., • Site review & meetings with site SPOC., • Meetings with vendors, OEMs on open actions, • Minimum 5-77yrs hands on dedicated experience as deskside/Onsite support/local IT engineer, • Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills., • Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices, • Familiarity of IT-OT systems (SCADA, PLC, HMI), industrial networking, Windows-based engineering workstations., • ServiceNow for SLA tracking and ticket management., • Good knowledge in handling RF scanners, industry level label printers (Zebra, etc), • Hands on experience in handling Data center hardware., • Good knowledge on Virtualization, Network, Storage servers, backups, VMs, and Cloud technology., • Strong Customer service skills, • Able to handle unforeseen situations., • Might need to travel to other sites based on demand and requirements., • On-call requirement for P1/Urgent issues outside regular support hours (local business hours)., • Handle operations and customer requirements as per process and agreed SOW., • Excellent communication and conversation skills (Verbal and Written), • Coordination with HCL internal teams, stakeholders, and vendors, • Good documentation skills, • Good working knowledge of MS OFFICE, • Should have a great customer handling skill, • Can drive HCL’s value and its methodology, • Ability to adjust to evolving processes HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

NOTES (this is for a major bank in the NYC area). • Hybrid - 3 days onsite, 2 days remote required, • Looking to start ASAP, • Must have at least 3-4 years of LOANIQ experience with agency servicing specifically (will be eventually helping train other team members on LoanIQ), • Strong background of onboarding and booking new transactions, especially in agent servicing, • Need to be able to read a credit agreement (STLA most important), • Understanding of cash reconciliations, research, and resolution and loan servicing, • Would be a perk if they had experience using MS Dynamics but not a must, • Team is about 10 people in size (predominantly in Baltimore), • Interview process would be meeting with HM and two VP's - hopefully all in one sitting OVERVIEW We are looking for an experienced loan operations professional to join the FID Secured Lending (FSL) operations team on a temporary basis. The FSL business is in a period of significant volume growth, and this role exists to provide immediate production capacity in loan booking, participant servicing, and agency servicing — all within LoanIQ. This is a hands-on production role. We need someone who can process transactions from day one with minimal ramp-up. Prior experience at a major syndicated lending institution (agent bank or participant) is essential. KEY RESPONSIBILITIES Loan Booking & Deal Setup • Book new loan facilities in LoanIQ based on credit agreement terms, including deal, facility, and loan-level hierarchy setup, • Extract and input key commercial terms from credit agreements: pricing grids, commitment amounts, maturity dates, repayment schedules, borrowing base structures, financial covenants, • Set up deal economics accurately to support correct regulatory capital calculation, risk exposure, and credit availability, • Coordinate with front office, legal counsel, and product control on deal closing mechanics and funding instructions Participant Servicing • Process lifecycle servicing events for deals where the firm holds a participant position: interest payments, fee payments, principal repayments, rate resets, and rollovers, • Reconcile agent bank notices against LoanIQ records; investigate and resolve discrepancies in payment amounts, rates, or accrual periods, • Monitor and process borrowing base certificates, compliance certificates, and covenant reporting as received from agent banks, • Handle facility amendments, extensions, and waivers on participant positions, updating LoanIQ deal structures accordingly Agency Servicing • Perform agent bank servicing functions in LoanIQ for deals where the firm acts as administrative agent or lead arranger, • Process and distribute interest, fee, and principal payments to the lender syndicate; calculate pro-rata and non-pro-rata distributions, • Manage lender positions following primary syndication, secondary trade settlements (assignments and participations), and commitment changes, • Generate and distribute agent notices to the lender group: drawdown notices, rate-setting notices, paydown notices, amendment and waiver requests, • Process SOFR rate resets, calculate all-in rates including applicable margins and floors, and initiate rollover transactions Controls & Reporting • Ensure all transactions are processed within established SLAs and in accordance with operational procedures and risk controls, • Escalate exceptions, fails, and breaks promptly through the appropriate channels, • Support month-end and quarter-end processing, including accrual verification and GL reconciliation support REQUIRED QUALIFICATIONS – Note- really looking for 5-6 years -Senior Analyst type of role • Minimum 3 years of hands-on experience in syndicated loan operations at a bank, fund administrator, or financial institution, • Direct, daily working experience with LoanIQ — this is non-negotiable. Candidates must be able to navigate deal/facility/loan hierarchies, process servicing events, and troubleshoot system issues independently, • Demonstrated experience in at least two of the following three areas: loan booking/deal setup, participant servicing, agency servicing, • Understanding of SOFR-based lending conventions, including rate lookback mechanics, compounding methods, and fallback provisions, • Ability to read and interpret credit agreements, amendments, and agent notices to extract operational terms, • Strong attention to detail in a high-volume, deadline-driven environment PREFERRED QUALIFICATIONS • Prior experience at a bulge-bracket or large regional bank in a loan operations or loan servicing role, • Experience with structured credit products: CLO warehouses, CRE warehouses, subscription finance / capital call facilities, • Experience with Microsoft Dynamics or similar case management / workflow tools ABOUT THE TEAM Global Loan Services (GLS) supports three business lines across the full loan lifecycle: Structed Lending, Global Capital Markets, and Leveraged Finance Trading. The team operates across New York, Baltimore, London, Glasgow, and multiple locations in India. FSL is the fastest-growing segment of the book. The successful candidate will join a team managing a diverse product set including traditional corporate lending, structured credit warehouses, CRE facilities, and subscription finance. This is a high-visibility function with direct interaction with front office desks, legal, and product control. NOTES FOR STAFFING AGENCIES • Candidates who list LoanIQ on their CV but cannot describe the deal/facility/loan hierarchy, or who cannot walk through a basic interest payment or rate reset workflow, will not be progressed, • We are not looking for project managers, business analysts, or technology implementation profiles. This is a production operations role, • Candidates from non-lending backgrounds (e.g., equity operations, FX operations) will not be considered unless they have direct, recent loan servicing experience in LoanIQ

Job DescriptionCustomer Success Manager Remote (U.S.) | Preference for East Coast Time Zone Direct Hire / Permanent PlacementHireNow Staffing is actively recruiting a seasoned, highly skilled Customer Success Manager on behalf of a valued client partner in the wholesale trade infrastructure startup sector. HireNow Staffing is acting as a direct placement partner for this Customer Success Manager opportunity.We are seeking a strategic, hands-on post-sales professional who can manage a high-value account portfolio, drive adoption, uncover expansion opportunities, and guide customers through operational and technical workflows. This role requires strong business acumen, consultative communication, and the ability to support customers using ERP-connected systems in complex operating environments.HireNow Disqualifier: Candidates with jumpy or unstable resumes will not be accepted or interviewed. We are prioritizing professionals with consistent tenure, progressive growth, and measurable customer impact.Key Responsibilities • Own a portfolio of approximately 70–100 customer accounts, driving retention, usage growth, payment volume, and expansion opportunities, • Conduct deep discovery sessions to understand customer workflows, operational pain points, and strategic goals, • Lead executive conversations with CFOs, Controllers, Operations leaders, and finance stakeholders through QBRs and ongoing engagement, • Drive adoption of platform capabilities such as automation tools, payment workflows, collections features, and credit-related solutions, • Monitor account health metrics and proactively build action plans to mitigate churn or underutilization risk, • Partner with Product teams to convert customer feedback into actionable enhancements and roadmap insights, • Collaborate cross-functionally with Sales, Implementation, Support, and Product teams to ensure successful outcomes, • Use AI tools, automation workflows, and data insights to improve internal efficiency and customer experience, • Identify expansion opportunities through consultative account planning and workflow optimization Required Qualifications (Highly Important), • 3–5+ years of experience in Customer Success, Account Management, Solutions Engineering, or strategic post-sales roles within a technically complex SaaS environment, • Experience supporting ERP-integrated software or operational systems such as SAP S/4HANA, NetSuite, Workday, or similar platforms, • Proven experience working with non-technical customers in industries such as distribution, wholesale, food service, logistics, hospitality, or blue-collar operations, • Strong executive communication skills with experience leading business reviews and stakeholder conversations, • Ability to explain technical workflows and product capabilities clearly to non-technical audiences, • Discovery-oriented mindset with strong problem-solving and consultative instincts, • Ability to manage a high-volume portfolio while maintaining service quality and growth focus, • Stable employment history with clear progression; candidates with jumpy resumes will not be considered Preferred Qualifications (Strongly Valued), • Experience at Series A–C startups or as an early post-sales hire building customer success processes, • Background in fintech, payments, accounts receivable, automation, or workflow software, • Hospitality, restaurant, food & beverage, or supply chain industry background, • Experience driving product adoption and expansion revenue beyond renewals, • Familiarity with AI tools and automation platforms for workflow efficiency, • Solutions Engineering experience blended with commercial customer ownership, • Strong analytical skills with ability to use account data to prioritize actions HireNow Disqualifiers, • Renewal-heavy CSM backgrounds where 50%+ of role was limited to renewals, • Unable to explain technical concepts clearly to customers, • Multiple consecutive job stints under two years without clear rationale, • No ERP-related software or operational systems exposure, • Base Salary: $96,000 – $128,000, • On-Target Earnings: $120,000 – $160,000+ (flexibility for exceptional candidates), • Additional Compensation: Meaningful equity + full benefits package, • Work Location: Fully Remote (U.S.) | Preference for East Coast Time Zone

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

About the Company Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community. About the Role The Client Advocate supports clients throughout the Victim Compensation Fund (VCF) process by serving as their primary point of contact, helping them gather required documentation and navigate program requirements. Client Advocates protect client rights by following program requirements, maintaining precise documentation, and supporting alignment with evolving federal program policies. They contribute to successful client outcomes through high-quality work, cross-functional collaboration, and empathy and communication excellence. Responsibilities • Serve as the primary point of contact for assigned clients; clearly communicate expectations with compassion and professionalism., • Collect and process required documentation from clients and third-party organizations with accuracy and confidentiality., • Accurately record and maintain case information in internal systems., • Submit and support client requests (applications, amendments, expedited requests, additional inquiries) in accordance with program rules and within the service level agreement., • Respond to client and internal requests in a timely and prioritized manner, balancing daily tasks, deadlines, and broader team goals., • Collaborate with Supervisors, Attorneys, and other departments to ensure accurate and complete claim work., • Utilize CMS and other third-party portals while adhering to data security and confidentiality standards., • Submit escalations and requests through designated systems and follow internal approval workflows to minimize delays in client outcomes., • Maintain workflow discipline and contribute to process consistency., • Adapt to evolving WTC Health Program, VCF, and internal policy requirements to ensure alignment with current program expectations., • Manage sensitive client interactions with empathy, professionalism, and emotional intelligence to build trust and reduce client stress., • Communicate progress, challenges, and client insights to leadership., • Participate in continuous improvement efforts by identifying opportunities to streamline processes or enhance client experience., • Perform other duties as assigned. Qualifications • Bachelor’s degree preferred, not required, • 2+ years client-facing experience preferred Required Skills • Time Management & Prioritization — effectively manages multiple priorities, deadlines, and client needs in a fast-paced environment, • Client Experience Mindset — delivers empathetic, high-quality service that builds trust and supports a positive client journey, • Excellent Verbal + Written Communication, • Technology Adaptability; Comfortable Learning New Platforms and Tools, • Ability to work cross-functionally, • Team-oriented with strong ethical conduct, • Must work on-site Monday–Thursday; Friday optional remote Preferred Skills • None specified Pay range and compensation package $55,000 - $80,000 Equal Opportunity Statement Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

Job Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables. To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position. Duties/Responsibilities • Provide exceptional patient service in the name of the client, • Contact patients via telephone to collect payment on medical bills, • Communicates accurate information to patients in a clear, concise and professional manner, • Review patient accounts and documents patients’ interaction and feedback, • Negotiates appropriate and reasonable payments with customers, • Sets up patient payments via check, electronic transfer or credit card, • Responsible for understanding and complying with all policies and procedures, • Meets or exceeds established goals, • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction, • All other duties as assigned by management Required Skills/Knowledge • Customer/Client Focus, • Communication Proficiency, • Confidentiality/Integrity, • Teamwork Orientation, • Basic computer skills necessary Education/Experience • Customer service experience preferred, • Prior medical billing or healthcare revenue cycle experience strongly preferred, • High school diploma or General Education Development (GED) Certificate required, • One to two years of college preferred

Job Title: Senior Technical Agile Project Manager Location: New York, NY (100% Remote Role) Duration: 12+ Months Contract Pay Rate: $56-$66/hr (W2), depending on experience Interview Mode: 1st round via Teams. 2nd round onsite in NYC (despite being remote rote) NOTE: MUST BE ABLE TO ONBOARD FOR FIRST WEEK ONSITE IN NYC. REST OF ROLE IS REMOTE Position Overview Our Fortune 500 client located in New York, NY is seeking a Senior Technical Agile Project Manager to support enterprise Customer Engagement initiatives within the clients' Business Systems Delivery (BSD) organization. This role will lead the delivery of complex, cross-functional technology projects focused on Pega-based platforms, customer operations, and digital transformation initiatives. The ideal candidate will bring strong experience in Agile and hybrid delivery environments, with the ability to manage full project lifecycles from planning through implementation. This individual will work closely with Product Owners, engineering teams, and business stakeholders to drive execution, ensure alignment, and deliver high-quality solutions that meet both business and regulatory requirements. Key Responsibilities Project & Program Delivery • Plan, organize, and manage large-scale, cross-functional IT projects with significant business impact, • Develop and maintain project roadmaps, schedules, and work plans, ensuring alignment with business objectives, • Balance scope, schedule, budget, quality, and risk to drive successful project outcomes, • Lead and facilitate Agile ceremonies including daily standups, sprint planning, backlog grooming, and retrospectives, • Support Agile, Scrum, SAFe, and Waterfall delivery models as required, • Ensure adherence to SDLC and DevOps best practices, • Act as the primary point of contact for business stakeholders, product owners, and leadership teams, • Communicate project status, risks, and key decisions through reports, dashboards, and executive presentations, • Ensure compliance with Azure DevOps processes for tracking tasks, defects, and progress, • Define release scope and schedules, ensuring timely and reliable delivery of business value, • Identify and remove delivery impediments, escalating risks when necessary, • Lead and mentor project teams, defining roles and responsibilities to optimize performance, • Coordinate activities across internal teams, vendors, and subcontractors, • Identify opportunities for process improvement, reuse, and efficiency gains, • Define and maintain project management processes, standards, and best practices, • Strong experience as a Technical Project Manager / Agile Delivery Lead in enterprise environments, • Deep knowledge of Agile, Scrum, SAFe, Waterfall, SDLC, and DevOps methodologies, • Proven experience managing complex, cross-functional IT projects, • Experience with Azure DevOps for project tracking and delivery management, • Strong experience with API integrations and cloud-based project delivery (Azure preferred), • Demonstrated ability to manage stakeholders, risks, and competing priorities, • Excellent communication, facilitation, and leadership skills Must Have • Agile Delivery Leadership, • Technical Project Management, • API Integration, • Cloud Migration / Cloud Delivery Management, • Azure DevOps, • Product Roadmap Development & Communication, • Strong Stakeholder Management, • Experience with Pega platforms, • Experience in Customer Engagement or Utilities domain At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With 22 billion views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. Vevo is available on YouTube, Samsung, Samsung TV Plus, Roku, The Roku Channel, Pluto TV, Amazon Prime Video, VIZIO WatchFree+, Foxtel, Hulu + Live TV, Sling Freestream, and Rakuten TV. About Role:We’re seeking an Account Services Representative (ASR) to join our small team of talented Revenue Generating and Operation specialists that are working to maximize profitable revenue and provide best in class support to the larger Sales organization. This ASR role will report to the Director of Advertising Sales, as part of the larger Revenue Operations/Sales organization. The ASR will have the opportunity to help create and position compelling media proposals in an effort to drive revenue growth & provide best in class customer service to the Sales organization. As a member of the Sales team here at Vevo, you’ll be working alongside super talented individuals that will both inspire you and challenge you to think about things like strategic sales planning, inventory forecasting/utilization, and ad product pricing/packaging in ways you hadn’t imagined. We often take time as a team to review new industry trends and advancements, and think critically about various things happening in the world around us that may impact the ways we decide to be more strategic as a team overall. We have a phenomenal team made up of accomplished individuals from Inventory Analysts, Campaign Managers to Sales Operations specialists, and we’re excited about having you join us! As a member of this team, you will: • Create & revise compelling and sellable media proposals in the pre-sale process, • Have a knowledge of all historical rates by client for proposal creation, • Attend all necessary RFP brainstorm meetings to provide insight on pricing, packaging and inventory requirements for media proposals, • Play integral role in the Sales Prospecting process, • Ensure all data is accurately entered and updated in Salesforce & Operative, • Manage that AE pipeline stages are consistent within each system, • Submit, review and Single Sign IOs in accordance with planning & Vevo policy/procedure, • Handle post-sale revisions to booked placements which include any targeting changes or re-expressions and budget shifts, • Forecast inventory availability for Takeovers and Rotational media, • Manage Go-To Market packaging & premiere tracking, • Manage upfront rates & upfront spend tracking, • Work with Sales and Ad Ops in managing any delivery issues and propose inventory solutions, • Manage the artist list creation & discussions with client in coordination with Inventory & Sales, including ComScore Artist Pulls/Rankers, • Manage nationwide project initiatives such as proactive packaging, Premieres, Audience Guarantee., • Make strategic pricing decisions in the Scatter market with Management oversight and guidanceThis describes you:, • You have extreme attention to detail, • You are comfortable in a fast-paced work environment, • You can multi-task like a pro without letting anything slip through the cracks, • You are comfortable in a client-facing role, • You love to collaborate and take your analysis and working with various teams to put it into action, • You are intrigued by a dynamic, flexible digital video product and its revenue potential, • You enjoy creating solutions; using your expertise to contribute to revenue growth and campaign success, • You have experience taking fun seriously, cheering up your teammates when they need some positive encouragement, and you naturally understand that work isn’t work when you love what you do, • You have an expressed desire to learn and grow into a sales careerRequirements:, • Recent college graduate, with a keen interest in Sales, • Internship experience in digital, TV, and/or agency media is a plus, • Must be highly proficient in Excel & Powerpoint, • A plus if you have knowledge of DoubleClick, Operative, and/or Salesforce, • High level understanding of media math, media proposal composition and Nielsen/Comscore data ratings is ideal, • Not required, but experience working with dynamic digital products such as: Sponsorships, Audience Guarantee, Viewability & Programmatic is a plusInterested? Great! You might like to know:, • We're a fun, energetic, and tight knit team, • We really enjoy music and technology, • We have excellent compensation and benefits packages, • We have premier access to music content and new releases of original media content, • We love to give away concert tickets to live music - not to mention live Vevo-produced musical performances

About the ANA The ANA’s (Association of National Advertisers) mission is to drive growth for marketing professionals, brands and businesses, the industry, and humanity. Founded in 1910, the ANA provides leadership that advances marketing excellence and shapes the future of the industry. Our membership includes more than 20,000 brands and 50,000 industry professionals that collectively invest $400 billion in marketing and advertising annually. It consists of U.S. and international companies, including client-side marketers, nonprofits, universities, and marketing solutions providers, which include ad agencies, marketing data science and technology suppliers, law firms, consultants, and vendors. We are obsessed with delighting our members through superior products and services and an unwavering commitment to helping them become more effective marketers, build stronger brands, develop a more productive industry, and benefit humanity through bold leadership and innovation programs. Location New York City Position Summary The Benefits & HRIS Specialist plays a critical role on the Human Resources team, delivering efficient, compliant, and employee-focused HR operations. This position owns the day-to-day administration of employee benefits, HR systems, and related payroll processes, while also supporting reporting, compliance, and process improvement initiatives. This is a highly visible, hands-on role ideal for someone who enjoys both analytical work and employee interaction. The position requires a local candidate who can work on-site four days per week. Primary Responsibilities: Benefits Administration • Serve as the primary point of contact for employees and managers on all benefit programs, including eligibility, coverage, and policy interpretation, • Lead onboarding, education, and offboarding processes related to benefits; ensure accurate elections and data integrity across HRIS and carrier systems, • Partner with HR leadership to execute Open Enrollment end-to-end, including planning, vendor coordination, system testing, employee support, and reporting, • Maintain clear, accessible, and up-to-date benefits documentation on the company intranet, • Reconcile carrier invoices and utilization reports to ensure accuracy and resolve discrepancies, • Support 401(k) administration, including deferrals, loans, and annual testing, • Design and execute employee wellness initiatives to drive engagement Leave Administration • Administer the full lifecycle of employee leaves, including FMLA, STD, LTD, ADA accommodations, workers’ compensation, and personal leaves, • Ensure compliance and consistent communication throughout the leave process, • Maintain and continuously improve leave policies, procedures, and training materials HRIS and Payroll Operations • Maintain and optimize employee data within Paychex Flex, ensuring accuracy and data integrity, • Prepare and submit bi-weekly payroll inputs; audit and reconcile data post-processing, • Review and validate employee timekeeping data and resolve discrepancies, • Partner with Finance and vendors to troubleshoot payroll or system issues, • Serve as the internal subject matter expert for HRIS functionality, reporting, and employee self-service tools People Analytics and Reporting • Generate and analyze HR data to support decision-making across HR and Finance, • Produce regular and ad hoc reports related to headcount, compensation, benefits, and compliance, • Support audits, tax filings, and financial reporting requirements, • Develop metrics and insights to track benefit utilization and overall program effectiveness Compliance and Recordkeeping • Ensure compliance with all applicable federal, state, and local regulations (including FLSA, ACA, FMLA, ADA, ERISA, HIPAA, and EEOC), • Manage required filings, audits, and reporting (e.g., Form 5500, non-discrimination testing), • Maintain and distribute labor law postings across physical and remote work locations Professional Experience and Qualifications • Bachelor’s degree and 5–7 years of experience in benefits administration and/or HR operations. SHRM, PHR, or CEBS certification is a plus, • Strong working knowledge of HRIS and payroll systems (Paychex Flex and Flock Benefits experience preferred), • Deep understanding of employee benefits and multi-state leave regulations, • Demonstrated analytical skills with the ability to interpret data and assess risk, • Excellent organizational and project management capabilities, • Proven ability to build relationships with employees, vendors, and senior stakeholders, • Strong written, verbal, and presentation skills Salary and Total Rewards Package Starting pay range: $80,000 to $90,000, based on relevant experience and qualifications. Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards. To Apply If your skills, experience, and enthusiasm align with the requirements and responsibilities of this position, please forward your resume with a cover letter and salary requirements to . Note: only applicants who include salary requirements will be considered.

Job Description About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Client Partner do at WPP Production? WPP Production Health Studios (a division of WPP) is seeking a Client Partner, which is a project management and account management hybrid role, who will be responsible for the overall coordination, execution, and control of production projects for a dedicated client. The ideal candidate will have experience leading in and thriving in a collaborative work environment. You will have worked on complex production delivery projects/campaigns, inclusive of all project elements and phases from inception to completion while remaining cool under pressure. The On-site Client Partner should have Pharmaceutical experience and will sit with dedicated clients of a particular therapeutic area and/or brand(s) and leads and manages production projects with a near-shore team. You will attend many regular client meetings and kick-offs and work with separate creative agencies to coordinate the handoff, build, regulatory reviews and delivery of content across all tactics (digital, print, video etc.). You must be collaborative and a proactive problem solver with the skills to manage fast-moving projects with many moving pieces and various client relationships. You are familiar with the complexities and regulations within pharma marketing content and its production. You consider yourself someone who can manage workstreams across different interagency teams and agency partners with ease while ensuring that projects are scoped accurately, are profitable, and are delivered on time and on budget while retaining the highest quality. The client partner will primarily sit on-site with the client in Titusville, NJ and/or Horsham, PA. 2-3 days a week onsite required. What You'll Do: • Delivery Ownership | Supports overall project delivery and functions as a point of contact for escalations for a set group of project stakeholders, clients, and team members. Assists in managing schedules and streamlining work across all team members and agencies, including internal creative development project briefings, to gather necessary information and support the discovery process with creative, strategy, production, development, regulatory, and QA teams for timely project completion., • Process | Manages work triage with integrated agency stakeholders and coordinates team members on smaller or connected projects within a program. Partners with offshore production hub(s) to ensure delivery meets or exceeds client expectations. Verifies that implementation plans are sound and project-aligned, collaborating with team leads and integrated agency stakeholders to facilitate project workflow. Supports overall team success by planning and managing team tasks, next steps, bandwidth, and resource allocation., • A builder | Entrepreneurial attitude coupled with strong business acumen. Ability and appetite to bring people together. Innate ability to marshal people and create gravity around ideas., • Open and collaborative | Our team is close-knit and supportive and we're working with a lot of unknowns – you must be a champion of team environments that are comfortable and encouraging., • Optimistic and resilient | Dig in and figure out how to work around problems. Exemplify a "Yes and why not?" posture. Takes care of self and team. Balance needed to maintain stamina and positivity., • A minimum of 2-4 years of project and delivery management experience in advertising or marketing communications., • A minimum of 2-4 years of hands-on experience managing digital projects and other 360 campaigns (digital, print, video, etc.)., • Experience of working in (preferably large) agencies on large global accounts (production a plus)., • Self-driven with proven experience working with multi-disciplinary teams across remote offices., • Good understanding of emerging web standards, user-centered design, optimization and search practices., • Proven track record in a client-service environment including presenting work and the ability to link people (including team members and stakeholders), ideas, and information throughout a project life., • A desire and ability to interact directly with clients. #LI-LV1 #LI-Hybrid Why work here: At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 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HCLTech is looking for a highly talented and self- motivated SAP Delivery Lead - North America to join it in advancing the technological world through innovation and creativity. Job Title: SAP Delivery Lead - North America Job ID: 90969 Position Type: Full-time Location: Remote w/travel Position Summary: The SAP Delivery Head in North America will be responsible for overseeing the end-to-end delivery of SAP transformation programs and digital innovation initiatives for SAP clients. This role is pivotal in driving customer experience reinvention, operational excellence, and strategic value through technology. The ideal candidate will be a seasoned practitioner with deep expertise in SAP and a proven track record of leading large-scale transformation programs. Key Responsibilities: • Lead the delivery of SAP transformation programs across North America., • Serve as the primary delivery point of contact for clients, ensuring alignment with business goals and exceptional service quality., • Drive digital transformation initiatives focused on customer experience, leveraging SAP S/4HANA, RPA, IoT, and Cloud technologies., • Conduct strategic business process workshops and provide innovative IT solutions to enhance operational efficiency., • Collaborate with sales and service lines to identify growth opportunities and deliver value-driven solutions., • Foster strong client relationships and act as a trusted advisor in strategic conversations., • Manage large, globally dispersed delivery teams and ensure successful program execution., • Promote continuous improvement and transformation of delivery models, including GenAI-based service innovations. Qualifications: Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., SAP, PMP, ITIL) preferred. Experience: Minimum of 15-20 years of experience in IT service delivery, with at least 8-10 years in leading SAP transformation programs. Skills: • Strong leadership and client-facing communication skills., • Proven ability to manage large-scale SAP implementations and transformation programs., • Experience with SAP S/4HANA Industry Best Practices and business process workshops., • Knowledge of RPA, IoT, and Cloud technologies to drive SAP value., • Ability to manage complex technical and operational issues., • Proficiency in service management frameworks and platforms., • Experience managing large P&Ls and working in matrixed environments., • Customer-focused with a commitment to delivering high-quality service., • Strategic thinker with the ability to align IT services with business objectives., • Adaptable and resilient, with the ability to manage change effectively., • Innovative and transformative mindset with a focus on business value., • Willingness to roll up sleeves and get work done in dynamic environments. Pay and Benefits Pay Range Minimum: $146,000 base per year Pay Range Maximum: $300,300 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

About Alpha Alternatives Alpha Alternatives, a part of Alpha Group, is a fast-growing global consulting firm, focused on leading digital and operational transformation projects for the alternative investment industry (consisting of private equity, real estate, private debt, credit, and infrastructure). We are known for our expertise, innovation, and commitment to delivering exceptional value to our clients. Our people work side by side with our clients to help them identify, address, and resolve the key operational and technology challenges within alternative investments and financial services firms. We often find that some of the best innovation comes from within and our role is to help empower client teams to drive the change that is required. Collaborating and supporting our clients are the key attributes we look for in our consultants as well as professionals who have experienced the challenges and enabling technologies firsthand. The Opportunity As a Manager within our Real Assets North America Team, you will play a leading role in Alpha Alternatives' most dynamic and growing practice, helping clients better leverage technology and data to achieve their business goals. The ideal candidate brings a combination of deep industry knowledge, strong project leadership, and the ability to develop and manage both client relationships and engagement teams. You will lead client engagements end-to-end, taking ownership of project delivery, team coordination, and stakeholder management. You will be responsible for structuring workstreams, managing junior resources, and ensuring delivery is on time, on budget, and of the highest quality. A critical factor in your success will be your ability to build trusted advisor relationships with clients while fostering a collaborative, inclusive team environment. As you grow within the role, you will also be expected to contribute to business development efforts, proposal development, and the continued expansion of our Real Assets practice. Qualifications and Skills • 6-8 years of proven consulting experience, with at least 2 years in a project or engagement leadership capacity, • Bachelor’s degree in business administration, finance, accounting, information systems, computer science, or a related field; a focus on real estate is a plus but not required, • Master’s degree preferred but not required, • Demonstrated experience managing project teams, including structuring workstreams, delegating tasks, and developing junior consultants, • Track record of leading client engagements independently, with accountability for delivery quality, timeline, and stakeholder communication, • Strong project management skills, including the ability to manage multiple workstreams simultaneously, identify and escalate risks, and drive engagements to completion, • Process improvement mindset, with the ability to identify operational inefficiencies and take steps to improve processes and drive automation, • Excellent problem-solving skills and attention to detail; demonstrated ability to analyze complex challenges from multiple angles and develop practical recommendations, • Strong executive communication skills — written and verbal — with experience tailoring messaging for senior client stakeholders, • Experience in real estate investment management or real estate operations processes, data, and/or technologies preferred, • Highly effective interpersonal skills and emotional intelligence; ability to build lasting client relationships and navigate complex stakeholder environments, • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project), • Willingness to travel to meet client needs, • Learning and development: Vast opportunities to self-development, unlimited access to LinkedIn Learning, • Flexible working: Work-life balance with flexible schedule, • Community events: We offer a range of social events and meetups, • 25 days’ holiday in addition to public holidays, • Supplemented medical, dental and vision coverage, • 401(k) with employer match, • Wellness initiatives to promote healthy working, including an allowance for remote working technology, • Access to discounted travel, tickets, events, and more through our benefit partner

HCLTech is looking for a highly talented and self- motivated SAP Delivery Lead - Life Sciences to join it in advancing the technological world through innovation and creativity. Job Title: SAP Delivery Lead - Life Sciences Job ID: 39100 Position Type: Full-time Location: Remote w/travel Position Summary: The Delivery Lead for the Life Sciences in North America will be responsible for overseeing the end-to-end delivery of SAP transformation programs and digital innovation initiatives for Life Sciences clients. This role is pivotal in driving customer experience reinvention, operational excellence, and strategic value through technology. The ideal candidate will be a seasoned industry practitioner with deep expertise in SAP and a proven track record of leading large-scale transformation programs. Key Responsibilities: • Lead the delivery of SAP transformation programs for Life Sciences clients across North America., • Serve as the primary delivery point of contact for clients, ensuring alignment with business goals and exceptional service quality., • Drive digital transformation initiatives focused on customer experience, leveraging SAP S/4HANA, RPA, IoT, and Cloud technologies., • Conduct strategic business process workshops and provide innovative IT solutions to enhance operational efficiency., • Collaborate with sales and service lines to identify growth opportunities and deliver value-driven solutions., • Foster strong client relationships and act as a trusted advisor in strategic conversations., • Manage large, globally dispersed delivery teams and ensure successful program execution. Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. Advanced degree or relevant certifications (e.g., SAP, PMP, ITIL) preferred. Experience: Minimum of 12-15 years of experience in IT service delivery, with at least 6-8 years in leading SAP transformation programs for Life Sciences customers. Skills: • Strong leadership and client-facing communication skills., • Proven ability to manage large-scale SAP implementations and transformation programs., • Experience with SAP S/4HANA Industry Best Practices and business process workshops., • Knowledge of RPA, IoT, and Cloud technologies to drive SAP value., • Ability to manage complex technical and operational issues., • Proficiency in service management frameworks and platforms., • Experience managing large P&Ls and working in matrixed environments., • Customer-focused with a commitment to delivering high-quality service., • Strategic thinker with the ability to align IT services with business objectives., • Adaptable and resilient, with the ability to manage change effectively., • Innovative and transformative mindset with a focus on business value., • Willingness to roll up sleeves and get work done in dynamic environments. Pay and Benefits Pay Range Minimum: $139,000 base per year Pay Range Maximum: $286,000 base per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Company Overview: We are seeking a Senior Consultant level consultant with deep expertise in Change Management and Adoption to support high-impact transformation initiatives across life sciences organizations. This role is ideal for candidates coming from Big 4 or top-tier consultancies who want to combine structured change methodologies with hands-on client leadership to drive measurable adoption and sustained business outcomes. You will lead change and adoption workstreams across digital, data, and operating model transformations, partnering closely with client stakeholders to ensure successful implementation and long-term behavioral change. You will also contribute to firm growth through proposal development and thought leadership. This role will be hybrid based out of NYC, Boston, Philadelphia, or Raleigh. Applicants must reside within reasonable commute distance to one of these major cities. Please do not apply if you do not meet this criterion. Key Responsibilities: Change Management & Adoption Strategy • Lead end-to-end change management strategies across transformation initiatives, including digital, data, and process implementations, • Conduct stakeholder mapping, change impact assessments, and organizational readiness evaluations, • Develop and execute communication, engagement, and training strategies to drive adoption, • Define and track adoption KPIs, success metrics, and behavioral outcomes to measure impact, • Design and deliver training programs, workshops, and enablement materials tailored to diverse stakeholder groups, • Drive user adoption across new systems, tools, and operating models, • Partner with business and technology teams to embed change into day-to-day operations, • Manage multi-workstream consulting engagements, overseeing teams, timelines, and deliverables, • Serve as a day-to-day client lead, engaging stakeholders across R&D, Commercial, Medical Affairs, and Operations, • Facilitate workshops and working sessions to drive alignment and decision-making, • Mentor and develop junior consultants, providing coaching and quality oversight, • Contribute to business development, proposal development, and account expansion, • Support service line growth through development of change management methodologies, tools, and best practices Requirements: • 4–10+ years of experience in Change Management, Organizational Transformation, or Adoption within life sciences or consulting, • Consulting experience strongly preferred, particularly from Big 4 or top-tier firms, • Proven experience leading change workstreams for digital, data, or operating model transformations, • Strong understanding of life sciences business functions (R&D, Commercial, Medical Affairs, or Operations), • Demonstrated ability to manage multiple engagements simultaneously, • Experience with change management frameworks (e.g., ADKAR, Prosci) preferred, • Excellent client-facing, storytelling, and executive communication skills, • Experience designing and delivering training and enablement programs, • Exposure to digital transformation initiatives (e.g., CRM, data platforms, AI tools) preferred, • Track record of contributing to business development or account growth preferred, • Advanced degree (MBA, MHA, MPH, or equivalent) preferred The base salary range for this role is $110,000–$140,000. Benefits: • Choice of medical, dental, and vision insurance., • Voluntary benefits., • Short- and long-term disability., • HSA and FSAs., • Matching 401k., • Discretionary performance bonus., • Employee referral bonus., • Employee assistance program., • 11 public holidays., • 20 days PTO., • 7 Sick Days., • PTO buy and sell programs., • Volunteer days., • Paid parental leave., • Remote work environment with the ability to travel to the office as needed. For more information about BIP US, visit ___. Equal Employment Opportunity: It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge.

Job Description About Prevail Legal A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings. By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team! About the Position: Prevail Legal is a leading legal technology company transforming how law firms manage depositions and litigation support through AI-assisted court reporting, real-time transcription, and streamlined deposition management. As a Customer Success Manager, you will serve as the primary relationship owner for a portfolio of law firm clients — ensuring they receive an exceptional, white-glove experience from onboarding through every session. This role sits at the intersection of client relations, session operations, and cross-functional coordination. You will act as the voice of the client internally and as a trusted advisor externally, with a direct impact on retention, expansion, and the overall Prevail client experience. Role Type: Full-Time Remote – U.S. Based Key Responsibilities: Client Relationship Management • Own a portfolio of law firm client relationships, serving as the primary point of contact throughout the client lifecycle, • Lead client onboarding, ensuring smooth adoption of Prevail's platform, workflows, and service standards, • Conduct regular business reviews and proactive check-ins to surface needs, address concerns, and identify growth opportunities, • Coordinate deposition session logistics in collaboration with the Operations team, ensuring all resources are confirmed and coverage is airtight, • Monitor session delivery in real time; escalate and resolve issues related to court reporters, videographers, interpreters, and support, • Step in as needed to assign resources, confirm coverage, or resolve job-related conflicts to protect client experience, • Partner with Operations, Sales, and the Transcript/Certification teams to ensure seamless coordination across the client journey, • Surface client feedback and recurring issues to internal stakeholders, advocating for product and process improvements, • Collaborate with the Dev team to communicate client-facing feature requests and platform updates, • Uphold and enforce Prevail's quality standards for all service partners including court reporters, videographers, and interpreters, • Identify performance trends and escalate service partner concerns through the appropriate channels, • Ensure compliance with client-specific preferences, transcript formatting standards, and SLA commitments QUALIFICATIONS Required: • 3+ years of experience in customer success, account management, or client services — preferably in legal, court reporting, or litigation support, • Demonstrated ability to manage multiple client relationships simultaneously in a fast-paced, deadline-driven environment, • Strong written and verbal communication skills with a professional, client-first presence, • Proven track record of problem-solving under pressure and resolving operational issues quickly and effectively, • Experience with legal technology platforms, deposition management systems, and court reporting operations, • Familiarity with litigation support workflows including resources allocation and assignment, transcript certification, videography, and remote deposition technology, • Exposure to tools such as Reporter Base, CRM platforms, or case management software, • Comprehensive benefits plan including medical, dental, vision, 401(k), life insurance, and short-term disability, • Five weeks of PTO, all Federal Holidays, and Parental Leave, • Generous continued education allowance, • Employee stock option plan, • Remote-first environment, • The pay range for this salary position is $65,000 - 70,000/yr. However, the pay offered may vary depending on job-related knowledge, skills, and experience. Prevail Legal reserves the right to modify this job description to meet business needs. We can only hire US Citizens and cannot provide H1B Visa sponsorship. Prevail Legal is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

Job Description We are sharing a specialised part-time consulting opportunity for professionals fluent in Latin American Spanish and English, with strong STEM knowledge, technical translation judgment, linguistic review skills, and structured quality evaluation experience. This role supports current and upcoming remote consulting opportunities focused on structured STEM translation review, Spanish-language quality assessment, technical accuracy evaluation, reference response writing, and high-quality project execution. Selected professionals will apply their language and STEM expertise to review translated science, technology, engineering, and mathematics content, evaluate translation quality, and support accurate, natural, technically sound Spanish-language outputs. Key Responsibilities Professionals in this role may contribute to: STEM Translation Review & Quality Assessment • Review Spanish-language translations of STEM questions, answers, explanations, and technical content, • Evaluate translations for technical accuracy, linguistic quality, clarity, fluency, and natural Latin American Spanish usage, • Compare translated responses and determine which version is stronger based on meaning, precision, terminology, and readability, • Write reference responses in Spanish when needed, ensuring they are accurate, clear, and technically sound, • Apply STEM knowledge to preserve scientific, mathematical, engineering, or technology-related meaning across languages, • Support review of technical explanations involving formulas, concepts, problem-solving steps, scientific reasoning, or domain-specific terminology, • Follow detailed task instructions and apply review criteria consistently, • Evaluate both language quality and subject-matter accuracy in each translated response, • Support flexible, task-based review workflows involving Spanish-language STEM content Strong candidates may have: • Native or near-native fluency in Latin American Spanish, • Professional working proficiency in English, • Strong STEM background through academic study, professional work, research, teaching, tutoring, or technical review experience, • Ability to evaluate both technical correctness and natural Spanish-language expression, • Strong attention to detail and ability to make clear quality judgments, • A degree or professional background in science, engineering, mathematics, technology, computer science, statistics, physics, chemistry, biology, or a related STEM field is helpful, • Experience with translation review, localization, linguistic QA, technical editing, annotation, or language evaluation, • Familiarity with STEM terminology in both English and Latin American Spanish, • Experience writing or reviewing technical explanations, educational content, scientific answers, or math/science problem solutions, • Background in AI evaluation, data annotation, language model review, or applied research workflows, • Apply Latin American Spanish fluency and STEM expertise to structured remote project work, • Contribute to high-quality translation review, technical accuracy assessment, and Spanish-language evaluation workflows, • Work on flexible assignments aligned with your language and technical background, • Use your linguistic and scientific judgment in a focused, detail-oriented review environment, • Independent contractor role, • Fully remote with flexible scheduling, • Task-based commitment depending on project availability, • Typical tasks may take approximately 1.25 hours depending on scope, • Competitive rates between $45–$60 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionSalary: $23 - $25 per hour About us: At POD Health, we are redefining healthcare by combining technology and personalized care to enhance patient outcomes. Our comprehensive servicesTelehealth, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community Health Initiatives (CHI)are designed to provide patients with the care they need, when they need it, no matter where they are. Through our Telehealth and RPM services, we ensure that patients have real-time access to healthcare, empowering them to manage their health proactively and avoid unnecessary hospital visits. Our Chronic Care Management programs create tailored care plans for patients with chronic conditions, ensuring ongoing support between office visits. Additionally, our Community Health Initiatives focus on addressing health disparities, making care more accessible to underserved populations. At POD Health, we strive to make healthcare personal, proactive, and accessible for all. Position Title:Care Navigator Location:Brooklyn, NY 11218 Schedule: Full Time - Monday-Friday 9 am-5 pm Job Summary:As a Care Navigator, you will guide patients through the enrollment and onboarding process for RPM, CCM, and CHI programs. Your role is crucial in helping patientsparticularly those in underserved communitiesaccess and benefit from these services. You will coordinate patient care, facilitate communication between healthcare providers and patients, verify insurance eligibility, and maintain accurate patient records. By ensuring timely interventions and follow-ups, you will contribute to improved patient outcomes and reduced hospital visits. Key Responsibilities: • Assist patients in enrolling in RPM, CCM, and CHI programs, providing clear guidance throughout the process., • Schedule and manage patient appointments, including enrollments, escalations, follow-ups, and healthcare visits such as M11q and DOH-type appointments., • Collaborate with healthcare teams to ensure seamless coordination and delivery of care across RPM, CCM, and CHI programs., • Ensure accurate and timely data entry into EMR systems (e.g., AdvancedMD) and other platforms, ensuring compliance with HIPAA regulations., • Monitor and manage patient referrals, leads, and opportunities in Salesforce, maintaining accuracy and following up as needed., • Address patient inquiries and escalate concerns related to RPM, CCM, and CHI services to appropriate healthcare professionals., • Proactively follow up with patients to ensure engagement with their care plans, maintaining regular communication with patients, caregivers, and providers., • Conduct insurance eligibility checks via platforms such as e-PACES, verifying coverage for RPM, CCM, and CHI services., • Enhance provider efficiency by performing pre-appointment cross-checks in ChronicCareIQ (CCIQ) and HHA Exchange, ensuring patient charts are verified, updated, or entered accurately., • Maintain effective, professional communication with patients and team members through phone, email, and other correspondence, fostering a supportive and welcoming patient experience., • Oversee device ordering and setup for RPM, ensuring patients receive and understand how to use their devices for effective monitoring. Requirements: • High school diploma required; additional education or certification in Medical Administration is preferred., • Previous experience in sales, ideally in a healthcare setting., • Proficiency in using RPM and CCM platforms (e.g. ChronicCareIQ) and EMR systems (e.g., AdvancedMD)., • Experience with Salesforce for managing referrals, leads, and patient opportunities., • Familiarity with HHA Exchange for coordinating patient care is preferred., • Bilingual fluency in Spanish is required, • Strong verbal and written communication skills, with the ability to handle sensitive patient interactions empathetically and professionally., • Excellent organizational and multitasking abilities, with attention to detail in scheduling, data entry, and patient follow-ups., • Proficiency in telehealth platforms, communication tools (e.g., Zoom), Microsoft Office, and HIPAA compliance in virtual environments., • Strong problem-solving skills and the ability to work effectively in a fast-paced, virtual environment. Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description We are sharing a specialised part-time consulting opportunity for professionals fluent in Mandarin Chinese and English, with strong STEM knowledge, technical translation judgment, linguistic review skills, and structured quality evaluation experience. This role supports current and upcoming remote consulting opportunities focused on structured STEM translation review, Chinese-language quality assessment, technical accuracy evaluation, reference response writing, and high-quality project execution. Selected professionals will apply their language and STEM expertise to review translated science, technology, engineering, and mathematics content, evaluate translation quality, and support accurate, natural, technically sound Chinese-language outputs. Key Responsibilities Professionals in this role may contribute to: STEM Translation Review & Quality Assessment • Review Chinese-language translations of STEM questions, answers, explanations, and technical content, • Evaluate translations for technical accuracy, linguistic quality, clarity, fluency, and natural Mandarin usage, • Compare translated responses and determine which version is stronger based on meaning, precision, terminology, and readability, • Write reference responses in Chinese when needed, ensuring they are accurate, clear, and technically sound, • Apply STEM knowledge to preserve scientific, mathematical, engineering, or technology-related meaning across languages, • Support review of technical explanations involving formulas, concepts, problem-solving steps, scientific reasoning, or domain-specific terminology, • Follow detailed task instructions and apply review criteria consistently, • Evaluate both language quality and subject-matter accuracy in each translated response, • Support flexible, task-based review workflows involving Mandarin-language STEM content Strong candidates may have: • Native or near-native fluency in Mandarin Chinese, • Professional working proficiency in English, • Strong STEM background through academic study, professional work, research, teaching, tutoring, or technical review experience, • Ability to evaluate both technical correctness and natural Chinese-language expression, • Strong attention to detail and ability to make clear quality judgments, • A degree or professional background in science, engineering, mathematics, technology, computer science, statistics, physics, chemistry, biology, or a related STEM field is helpful, • Experience with translation review, localization, linguistic QA, technical editing, annotation, or language evaluation, • Familiarity with STEM terminology in both English and Mandarin Chinese, • Experience writing or reviewing technical explanations, educational content, scientific answers, or math/science problem solutions, • Background in AI evaluation, data annotation, language model review, or applied research workflows, • Apply Mandarin Chinese fluency and STEM expertise to structured remote project work, • Contribute to high-quality translation review, technical accuracy assessment, and Chinese-language evaluation workflows, • Work on flexible assignments aligned with your language and technical background, • Use your linguistic and scientific judgment in a focused, detail-oriented review environment, • Independent contractor role, • Fully remote with flexible scheduling, • Task-based commitment depending on project availability, • Typical tasks may take approximately 1.25 hours depending on scope, • Competitive rates between $80–$100 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs of the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customers demand. We are proud of our team and the culture we have built, which has led to our employees voting us “best places to work” – 15 years in a row. The role: SailPoint is seeking an Advisory Solution Consultant (pre-sales Solution Engineer) to support the US Northeast sales regions for Strategic accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint’s growth objectives. Responsibilities: • Actively participate in the sales process and work closely with the direct and channel sales teams, • Discover and understand customer requirements and align our solutions to those requirements, • Present SailPoint business functions, value, and competitive differences, • Provide product demonstrations to prospective customers, • Assist in developing RFP responses in coordination with our RFP response team, • Participate in onsite and remote Proof of Value (POV) evaluations, • Provide feedback to Product Management on product enhancements Requirements: • 5+ years of professional experience as a pre-sales technical resource in an enterprise software company (B2B), • Excellent written and verbal communication skills, • A working knowledge of technical infrastructure, including web services, application servers, databases, virtualization, and directories is required, • Conversant in modern SaaS architecture and familiarity with IaaS platforms such as Azure/AWS/GCP, • Experience with APIs and API tools such as Postman, Agentic AI technology such as Amazon Bedrock AgentCore, Google Vertex, Azure Foundry, Salesforce Agentforce, etc., LLMs, MCP, RAG, Java, XML, LDAP, SQL, and JSON is desirable, • 3+ years working with Identity, Governance, and Access Management solutions is preferred Path to Success: Within the first 4 months, you will: • Learn the Identity Security and Identity Management space, • Participate in demo best practices training, presentation skills training, negotiation,, • Handle initial demos and discussions in IGA, • Attend Revenue Onboarding for a deep dive into Challenger Sales training, • Hone technical discovery skills through SE Scrum groups, • Pitch to Account Executives (AEs) to master messaging and build relationships, • Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners, • Coordinate with AEs before and after client calls, tying what is presented back to business value Within 6 months to 1 year, you will: • Contribute to building new technical collateral for organization-wide use, • Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA, • Speak at national or regional conferences and meetups, • Proactively network and build your own personal brand, • Articulate the business value of SailPoint as a strategic sale, • Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, and lines of business, • Be fluent in the language of Identity Security Location: • Residence in any Northeast state is required., • We anticipate 25% travel and flexibility to travel within the US (primarily in the Northeast states) will be necessary. Education: • BA/BS or global equivalent, • 8 years of related experience Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $116,900 - $197,083.60 Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance, 2. Disability coverage: Short-term and long-term disability, 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D), 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children, 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account, 6. Financial security: 401(k) Savings and Investment Plan with company matching, 7. Time off benefits: Flexible vacation policy, 8. Holidays: 8 paid holidays annually, 9. Sick leave, 10. Parental support: Paid parental leave, 11. Employee Assistance Program (EAP) and Care Counselors, 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options, 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Job Description Salary Range: $25-$60 (depending on location, education, and certifications) Location: Manhattan, NY Shifts: Available hours are Monday-Saturday, 7am-7pm MT. (If selected and hired you will initially be asked to work at least one shift either Monday, Friday or Saturday) Benefits of interpreting with Sorenson: • Flexible Scheduling, • Premium shifts offered to boost hourly wage, • Earn CEU’s, • Opportunity for annual certification, testing and membership/licensure reimbursement up to 100% based on average hours worked, • 401K plans with employer contribution, • No scripts, • Resiliency/Vicarious Trauma resources available at no cost, • Company-wide Network, • Ability to pass our required skills assessment, • A high school diploma or GED, • An associate’s or bachelor’s degree (preferred, but not required), • Interpreter certification (as required by local regulations), • 3 years’ experience working as an interpreter (preferred, but not required), • Ability to troubleshoot basic technical issues, • Ability to work in a fast paced, dynamic, highly regulated and customer service focused environment, • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools and to handle other computer components Sorenson Communications is expanding our Video Relay Service (). As a result, we are seeking Interpreters to provide Sign-to-Voice and Voice-to-Sign interpreting services. Full and part-time positions are available in the US and in Canada. Responsibilities: • Effectively interpret between American Sign Language (ASL) and spoken English, • Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements, • Demonstrate full compliance with Sorenson standards and policies, FCC regulations and the RID Code of Professional Conduct, • Demonstrate full compliance with Sorenson Communications attendance policy, • Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines, • The ability to maintain a flexible work schedule, in order to meet the demands of the VRS industry, is essential for this position., • Possess the ability to quickly learn and implement new and changing technologies, • Work effectively in a team environment; receive support from and provide support to colleagues, • Possess the ability to work effectively in an environment with oversight that may include, but is not limited to call monitoring, mentoring and evaluations, • Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment, • Enhance interpreting skills through continued education training, • Sorenson Communications is committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Job Description We are sharing a specialised part-time consulting opportunity for professionals experienced in B2B sales, growth marketing, lifecycle marketing, demand generation, revenue operations, CRM workflows, and structured go-to-market execution. This role supports current and upcoming remote consulting opportunities focused on structured go-to-market workflow review, sales motion analysis, campaign planning, revenue operations assessment, CRM documentation, pipeline review, and high-quality project execution. Selected professionals will apply their sales, marketing, or RevOps expertise to review realistic GTM scenarios, evaluate commercial requirements, prepare structured written outputs, and support accurate, evidence-based revenue workflow tasks. Key Responsibilities Professionals in this role may contribute to: Sales Motion & Deal Workflow Review • Review go-to-market scenarios involving account research, ICP targeting, outbound sequencing, discovery preparation, demo scripting, proposals, SOWs, redlines, QBRs, renewals, and forecast calls, • Evaluate sales materials against defined buyer profiles, commercial requirements, pipeline context, pricing logic, and documented deal criteria, • Support structured review of sales playbooks, opportunity notes, call plans, proposal drafts, QBR materials, and forecast narratives, • Review marketing scenarios involving campaign builds, ad copy, SEO content, case studies, positioning documents, battlecards, launch plans, nurture sequences, webinars, and social copy, • Evaluate campaign and positioning materials against audience requirements, messaging frameworks, brand standards, source materials, and documented campaign goals, • Support structured review of campaign briefs, nurture flows, content plans, product marketing assets, lifecycle messaging, and launch documentation, • Review revenue operations scenarios involving CRM hygiene, lead routing, lead scoring, pipeline analytics, win/loss categorization, territory planning, commission calculations, and attribution models, • Evaluate CRM workflows, routing logic, attribution outputs, and pipeline reports against defined specifications, formulas, and expected business outcomes, • Support structured review of sales operations artifacts such as pipeline reviews, attribution models, territory plans, commission models, routing flows, and GTM dashboards Strong candidates may have: • 3+ years of experience in B2B sales, account executive work, sales leadership, growth marketing, lifecycle marketing, demand generation, RevOps, SalesOps, MarketingOps, agency work, SaaS GTM, or related commercial roles, • Working fluency in at least two areas such as outbound strategy, sequencing, campaign planning, marketing operations, attribution, pricing and packaging, sales operations, lifecycle marketing, CRM workflows, SEO, or content strategy, • Familiarity with tools such as Salesforce, HubSpot, Marketo, Outreach, Salesloft, Gong, Clari, LeanData, Chili Piper, Customer.io, Iterable, Google Analytics, Semrush, Ahrefs, Looker, Tableau, or similar GTM systems, • Comfort reading and preparing GTM artifacts such as pipeline reviews, campaign briefs, attribution models, sales playbooks, outbound sequences, positioning docs, QBR decks, territory plans, and commission models, • Strong written communication skills and ability to explain GTM decisions clearly, • A degree or professional background in business administration, marketing, sales, communications, economics, analytics, entrepreneurship, or a related field is helpful, • Experience in SaaS, agency, B2B technology, marketplace, fintech, e-commerce, or other GTM-heavy environments, • Familiarity with sales frameworks, lifecycle journeys, campaign attribution, ICP development, pricing and packaging, CRM hygiene, territory design, or pipeline forecasting, • Experience preparing or reviewing campaign briefs, outbound sequences, pipeline reports, sales playbooks, attribution models, battlecards, launch plans, QBR decks, or commission calculations, • Certifications or practical experience with Salesforce, HubSpot, Marketo, RevOps, SalesOps, lifecycle marketing, SEO, or analytics tools, • Apply sales, marketing, and revenue operations expertise to structured remote project work, • Contribute to high-quality GTM workflow review, campaign assessment, sales motion analysis, and revenue systems documentation, • Work on flexible, project-based assignments aligned with your commercial background, • Use your GTM judgment in a focused, detail-oriented work environment, • Independent contractor role, • Fully remote with flexible scheduling, • Part-time commitment depending on project availability, • Competitive rates between $65–$115 per hour depending on expertise, • Weekly payments via Stripe or Wise, • Projects may be extended, shortened, or adjusted depending on scope and performance This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: .

Job DescriptionDirector, Deployment Strategist (Applied AI / Healthcare / Regulated Data) Location: U.S. (Remote) or major hub (hybrid optional) Type: Full-time Seniority: Mid–Senior (player/coach) Start: As soon as available Beacon Talent is conducting a confidential search for a venture-backed technology company building an applied AI platform used by teams developing models in regulated, data-intensive environments (e.g., healthcare and adjacent domains). The platform helps customers evaluate performance, operationalize evidence, and streamline adoption with rigorous data workflows and domain-expert guidance. The Opportunity This role owns a portfolio of the company’s most strategic customers—many of whom are technical AI teams—ensuring projects launch smoothly, deliver measurable outcomes, and expand into long-term partnerships. You’ll sit at the intersection of customer success, program delivery, and product influence, partnering closely with Engineering, Data, Product, and Leadership. What You’ll Do Own high-stakes customer programs * Lead end-to-end delivery for complex, multi-workstream engagements—from kickoff through final readout and ongoing expansion. * Translate ambiguous customer needs into clear scopes, milestones, success metrics, and deliverables. Run cross-functional execution (and jump in when needed) * Coordinate internal teams (Product, Data, Engineering, Operations) to hit timelines and quality bars. * Unblock execution, surface risks early, and drive resolution—occasionally getting hands-on with artifacts like analysis plans, evaluation summaries, or workflow specs. Be the primary customer interface * Manage executive-level relationships and day-to-day stakeholders. * Set communication cadence, run steering check-ins, handle escalations, and ensure crisp alignment. Convert insights into product leverage * Synthesize customer feedback into scalable improvements: repeatable processes, templates, playbooks, and product roadmap inputs. * Partner with Product to shape what becomes “standard” vs. bespoke. Drive retention and growth * Own renewal readiness, account health, and expansion opportunities. * Identify upsell paths tied to value (new datasets, evaluation modules, workflow automation, added sites/teams, etc.). What Success Looks Like (First 6–12 Months) * Customer programs are delivered on-time, with clear outcomes and high satisfaction. * You’ve built repeatable delivery motions that reduce rework and improve predictability. * Key accounts expand through renewals + additional scope, driven by demonstrated impact. * Internal teams feel you are a reliable “quarterback” who brings clarity, prioritization, and calm execution. What You Bring (Required) * 6+ years in a client-facing role: customer success, strategic account management, solutions consulting, engagement management, or similar. * Demonstrated strength in program/project management across cross-functional technical teams. * Comfort working with complex data products (structured + unstructured; bonus for imaging, time-series, waveforms, or multimodal pipelines). * Ability to bridge technical and non-technical conversations—credible with ML/engineering and effective with senior executives. * Track record of driving retention and expansion (renewals, upsell, multi-year partnerships, or growth in account scope). * Highly organized, proactive, and effective in fast-moving, build-as-you-go environments. Nice to Have * Experience in regulated AI (healthcare, life sciences, fintech, insurance, public sector, etc.). * Familiarity with evaluation/validation concepts (model performance studies, monitoring, data quality frameworks, evidence generation). * Exposure to regulatory, compliance, or procurement considerations that influence adoption. * Prior work supporting consortium-style initiatives, research collaborations, or multi-stakeholder programs. Compensation & Benefits Competitive base + performance upside + equity (details shared in process), plus comprehensive benefits.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Sr. Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. You'll manage a portfolio in the $3M–$7M+ ARR range, partnering with sophisticated enterprise brands where you'll build and maintain relationships with senior leaders across their organization. As a Sr. Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Own a highly strategic $3M–$7M+ ARR book of business and drive retention, growth, and strategic outcomes across a portfolio of enterprise accounts, • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Take full ownership of your portfolio's health and results: anticipate blockers, drive action across internal and external stakeholders, and hold yourself accountable to outcomes, not just activities, • Build and maintain trusted relationships with senior stakeholders, including VP and C-suite leaders (CTO, CMO, CFO, COO), and navigate complex organizational landscapes with confidence, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Leverage scalable tools for asynchronous customer engagement in addition to leading effective dynamic customer meetings, remote and occasionally on-site, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met About You: • 6+ years of customer management, account management, or vendor management experience, ideally with time spent in SaaS, retail-tech, or mar-tech, • Experience owning a $3M–$7M+ ARR book of business, or a clear track record of managing portfolios of comparable scale and complexity, • Enterprise experience working for or with large, recognizable brands (think Amazon, Expedia, or similar); technology and SaaS companies in the e-commerce space are a strong plus, • Demonstrated ability to build and maintain relationships with senior executives, including VP and C-suite leaders (CTO, CMO, CFO, COO); experience doesn't need to be as the primary point of contact, but you should be able to point to meaningful exposure at that level, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, including communicating with executives, distilling complex data into clear narratives, navigating hard conversations with confidence, and commanding a room, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce, and Magento, • Prior experience working for or with agencies in the digital space, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • Ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive can-do outlook, • Advanced skills in Google Suite, • Effectiveness in leveraging AI tools to drive business outcomes and increase company efficiency., • BS / BA degree required If you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $112K base + 20% bonus and equity.

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary As the Total Rewards Analyst in a fast-paced, high-growth, health tech environment, you will be key in ensuring seamless benefits, compensation, payroll and HRIS administrative processes. This position manages job descriptions, enhances internal workflows, maintains compliance, analyzes and manages employee contributions, and supports company culture through effective people-centered practices. The ideal candidate is detail-oriented, process-driven, and passionate about creating a smooth employee experience. This role provides administrative and analytical support to the human resource function as needed, including record-keeping, file maintenance, and HRIS entry. Position Responsibilities: • Support the Head of Benefits and Compensation with creating project plans for the team, defining milestones, and coordinating with stakeholders to deliver initiatives., • Support team members by mapping, documenting and standardizing current workflows., • Analyze current HR workflows to identify bottlenecks, redundancies, and opportunities for automation or improvement., • Tracks and analyzes employee contributions, monitors deductions against payroll register, and identifies and documents adjustments to resolve discrepancies., • Identify primary duties and responsibilities of current jobs, assess the nature of work, and research and map them to an occupational classification., • Manage the Benefits inbox by addressing employee inquiries regarding compensation, benefits, and payroll and escalate complex issues to the designated subject matter expert., • Conduct regular audits of payroll, benefits or other HR programs to ensure data accuracy, compliance with regulations, and recommend corrective action., • Maintain, organize, and ensure the confidentiality of documents related to benefits, compensation and payroll., • Ensure HR processes meet both organizational goals and health regulatory requirements., • Collaborate with cross-functional teams to ensure consistent human resource practices., • Monitor state and local employment laws, including minimum wage adjustment, pay transparency, leave programs, determine their impact on company policy, distribute updates, and revise process workflow., • Maintain HRIS by ensuring employee information such as benefit, equity, job titles, address, and bonuses is correct before each pay cycle., • Responsible for adherence to the Judi Health Code of Conduct, including reporting of non-compliance., • Bachelor's degree required., • 2+ years of experience in Human Resources., • High level of integrity and discretion when handling confidential information., • Knowledge of employment law and HR compliance standards., • Exceptional attention to detail, with the ability to manage multiple priorities and deadlines., • Experience working in HRIS or HCM systems is strongly preferred. Previous experience with UKG is a plus., • Ability to work independently and take on increasing responsibilities over time., • Strict adherence to confidentiality and professionalism., • Strong problem-solving skills and sound judgment., • Strong communication and organizational skills with a customer service mindset., • Strong ability to use MS Office products. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Scale AI accelerates AI development by providing high-quality training data and infrastructure. We work with leading organizations to solve complex problems, enabling them to build transformative AI models. Join our team to shape the future of AI and push the boundaries of innovation. We are looking for a versatile Senior Motion Designer to join the Brand Studio at Scale AI. This is an exciting opportunity to help evolve Scale's brand, creating dynamic visual narratives for brand storytelling, translating creative direction into animated content and videos across a wide range of initiatives, including marketing campaigns, events, creative content development, and cross-functional collaborations. The ideal candidate is scrappy, thrives in a fast-paced, dynamic environment, is willing to experiment, and has exceptionally strong design fundamentals. You will: • Creative Execution: Lead the end-to-end production of high-fidelity motion graphics, from initial concept to final rendering and delivery, • Experimental R&D: Dedicate time to research and development of new design concepts, experimenting with emerging motion trends and technologies to keep the brand at the forefront of the AI industry, • Process Innovation: Develop and optimize motion workflows, including the integration of generative AI tools to improve team efficiency and output quality, • Design Excellence: Apply a high degree of taste and rigorous design fundamentals to all experimental work, ensuring that even the most "scrappy" or innovative explorations maintain brand integrity, • Experience: 5+ years of professional experience in motion design or creative production, ideally within a high-growth technology company, world-class agency, or culturally-defining brand, • Design Fundamentals: Exceptional command of typography, color theory, and composition, • Adaptability: Proven ability to thrive in "scrappy" and ambiguous environments, managing rapid-fire R&D alongside long-term strategic projects, • Experience in node based motion software such as TouchDesigner, Cavalry, • 3D software experience - Cinema 4D, Blender, or Houdini, • Generative AI tooling - Kling, Runway, Midjourney, Flora, Krea, etc., • Background in creative production, • Work on cutting-edge AI projects that shape the future of technology, • Join a talented, collaborative team that values creativity and innovation If you are excited about contributing to the future of AI and believe you have the skills and experience to excel as a Senior Motion Designer at Scale AI, we'd love to hear from you! Apply today with your resume and a brief cover letter. Please note that in order to maintain integrity to our Scale titling philosophy, we do not internally use titles such as "senior," but have levels to reflect seniority. Our Talent Acquisition team works closely with our employees to provide them the opportunity to grow their careers and demonstrate the scope of work in other ways aside from job titles. If you have further questions, please direct them to your recruiter and/or hiring manager, who can provide more insight. Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend. Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$158,400—$198,000 USD PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: Join our mission to transform pharmacy benefits and healthcare navigation as a SeniorFullstackSoftware Developer. You will lead the delivery of complex, end-to-end features-building responsive, accessible UIs with React/TypeScript/Next.js and implementing reliable Python APIs (FastAPI/Flask with SQL).You'llpartner with product and design to refine requirements, define clear API contracts, and raise the bar on testing, CI/CD, performance, and security (OAuth 2.0/OIDC). Position Responsibilities: • Lead design and implementation of user-facing features and backend services., • Build accessible, performant UIs with TypeScript,React (React Router /Next.js,HTML, and CSS, • Implement robust REST APIs in Python (FastAPI/Flask); design schemas and write efficient SQL., • Define clear API contracts and patterns; ensure consistency across services and UIs., • Own quality: automated tests with Jest, React Testing Library, and Playwright; thorough code reviews and documentation., • Improve build and release pipelines (Vite/Webpack, GitHub Actions) and support deployments on AWS., • Monitor and troubleshoot productionissues;drive reliability and performance improvements., • 6+ years of experience buildingfullstackweb applications, including leading features or projects., • StrongexpertisewithReact (React Router /Next.js) andrenderingstrategies (CSR/SSR/SSG), TypeScript, HTML, and CSS., • Solid backend experience with Python (FastAPI/Flask), REST API design, and SQL/schema design., • Hands-on with Jest, React Testing Library, Playwright; CI/CD with GitHub Actions; familiarity with AWS., • Understanding ofweb security and authentication (OAuth 2.0/OIDC) and secure coding practices., • Clear communicator who collaborates effectively across product, design, and engineering., • Healthcare/HIPAA experience is a plus. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary We are seeking a skilled and passionate Senior Scrum Master to support the development teams in applying agile practices effectively with a focus on the Scrum framework. Candidates should foster a culture of continuous improvement, collaboration, and transparency, while guiding teams through agile maturity and delivering high-quality outcomes. As a Senior Scrum Master candidates are expected to extend their influence beyond their specific teams and help guide multi-team "pods", bring new perspective and experience to our Agile team and help grow other more junior Scrum Masters through mentoring and guidance. Position Responsibilities: Agile Coaching & Facilitation • Facilitate Scrum events and coach teams to self-organize and continuously improve., • Design and lead retrospectives tailored to team needs., • Assess team Agile maturity and adjust coaching approach to match strengths and weaknesses, • Guide teams in applying lean and agile principles to improve delivery., • Foster collaboration between Scrum Teams and stakeholders., • Mediate conflicts and support team dynamics to ensure a healthy team environment., • Identify and remove impediments to team progress., • Leverage empirical data to drive continuous improvement., • Prepare and present sprint reports including velocity, capacity, and predictability metrics., • Collaborate with product teams on backlog management, coaching on prioritization best practices, • Assist in roadmap development and release forecasting using agile metrics., • Promote best practices in lean, iterative software delivery., • Share discussion topics and tactics to improve the effectiveness of the overall Agile team., • Help more junior Scrum Masters on their own professional journey through mentoring and less formal guidance., • Tracks quarterly goals for team(s) A Successful Contributor has: • Deep knowledge of multiple agile frameworks and how to apply them effectively., • Experience in teaching, organizing, and sharing specific educational information on Scrum and agile frameworks., • Facilitation skills. The ablity to build consensus and alignment, mediate and diffuse conflict, and highlight innovative solutions., • Understanding of business strategy techniques and their impacts to product delivery (i.e. Lean Startup and Design Thinking)., • Experience implementing Forecasting and Release Planning Practices such as Quarterly planning and road mapping iterative releases using data on velocity, capacity, and predictability., • Inductive Reasoning abilities and can use a combination of data points to form conclusions and rules in sprint planning., • Understanding of emergent architecture and how to apply it to iterative development and incremental delivery., • Understanding of CI/CD techniques and how these can be used effectively to deliver complex software solutions., • Proficient with building complex automations that can be applied to increase the Scrum Team's efficiency in following the Scrum framework., • Skilled communicator, with a focus on commitment, courage, focus, openness, and respect., • Experience and proficiency in guiding teams towards self-organization and accountability., • Leadership qualities and experience, enabling them to grow individual Scrum Masters and the broader team Required Qualifications: • Bachelor's Degree in business, information technology, or 5 years' work experience in related field required., • 5+ years working in Scrum Master role. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary: This role supports pricing and underwriting and ensuring timely and accurate RFP responses. The position involves collaborating with various teams to refine financial models and reporting, presenting final underwriting to leadership, and driving continuous improvement in pricing and underwriting practices. Position Responsibilities: • Direct and execute day-to-day pricing and underwriting for new and renewing business opportunities, • Coordinate with Sales, RFP response, and other business functions to submit timely and complete RFP responses, • Collaborate with Executive Team and other business functions to design, refine, and maintain internal underwriting, financial modeling, and financial reporting SOPs, • Support client contracting, including validation that contract terms align with proposal underwriting parameters, • Present final underwriting to Sales and Executive Team and be able to articulate any potential risk, • Support continued development and maintenance of underwriting and financial reporting system infrastructure, • Mine external data to determine best underwriting practices for each business opportunity, • Manage multiple projects and deadlines as needed, • Work collaboratively across the organization to communicate and support ongoing financial analytics and reporting needs, • Support analysis and development of pricing models for new products, • Support general business needs, as required, • Bachelor's degree, with record of strong academic performance in Accounting, Finance, Actuarial Science, Statistics, or Economics (In lieu of a degree, equivalent relevant work experience may be considered), • 2+ years of proven experience in financial analysis, actuarial services, accounting, pricing & underwriting, • Pharmacy, PBM, or Health Plan experience required, • Knowledge of risk management, statistics, financial modeling, • Experience manipulating large data sets, including the ability to analyze and interpret historical claims data, • Proficient in Excel and data visualization tools, • Experience in either SQL, SAS, or R preferred, • Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables, • Ability to balance multiple complex projects simultaneously, • Exceptional technical, analytical, and problem-solving skills, • Exceptional written and verbal communication skills, • Extremely flexible, highly organized, and able to shift priorities easily Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Summary The Pharmacy Value Programs Senior Project Manager will lead the development, execution, and continuous improvement of innovative pharmacy benefit costsavings programs across all lines of business, including Commercial, Exchange, Medicare, and Medicaid. In this highly crossfunctional role, the Program Manager partners closely with internal teams, external vendors, and pharmacy partners to design and implement strategic initiatives-from specialty pharmacy partnerships to benefit design optimization and manufacturerdirect solutions-that reduce overall drug spend while maintaining or enhancing member experience. This role is responsible for maintaining detailed implementation plans, operational workflows, and training materials while ensuring program quality and compliance through structured audits and documentation. The Project Manager also collaborates with Analytics to produce opportunity assessments and savings reporting, and supports the commercialization of new offerings through pricing, marketing enablement, and RFI/RFP contributions. The ideal candidate brings deep experience in healthcare cost management, strong analytical capabilities, exceptional communication skills, and a strategic mindset with the ability to identify inefficiencies and drive longterm product and process improvements in a fastpaced environment. Position Responsibilities: • Program Development & Management: Collaborate with key stakeholders to develop and maintain new and existing drug cost containment programs for all lines of business (Commercial, Exchange, Medicare, and Medicaid). Programs include, but are not limited to, partnerships with innovative mail & specialty pharmacies, benefit design optimization, and integration with manufacturer direct offerings., • Program Planning and Execution: Engage with appropriate stakeholders and cross-functional teams to ensure successful implementation and execution of programs., • Program Maintenance: Regularly update and maintain comprehensive implementation plans, workflow guides, trainings, and other documentation., • Quality Assurance: Implement quality control processes to ensure program compliance with established standards and guidelines. Conduct and document audits and work with appropriate stakeholders to implement corrective actions as needed., • Vendor management: Own relationships with and provide oversight of third-party vendors (including pharmacies) to administer programs with emphasis on member experience and cost savings., • Data Analytics & Reporting: Use reporting tools and partner with our Analytics team to develop and maintain opportunity analyses and ongoing savings performance reporting., • Commercialization: Support the go-to-market strategy of savings product offerings including pricing, marketing, and implementation. Support RFI and RFP submissions., • Bachelor's Degree required, • 4+ years of experience applicable to health care cost management, such as in a health plan, PBM, value-based care, or managed care environment; consulting, advising, or tech enablement focused on the preceding areas also considered applicable, • Ability to balance multiple complex projects simultaneously with minimal direction, • Great time-management and organizational skills to manage multiple active projects simultaneously, • Exceptional written, verbal, and presentation skills, • Master's Degree in relevant field (PharmD, MBA, MHA/MHP, etc.), • Experience with prescription drug channels and payment workflows (pharmacy reimbursement, rebate administration and GPO relations, regulatory requirements, etc.), • Experience with health insurance or health benefits administration (pharmacy benefits in particular), • Strong experience in developing, implementing, and using data and workflow management technology solutions (e.g., customer relationship management (CRM), Jira/Salesforce, collaborative Excel workbooks in SharePoint, etc.), • Experience with programming languages relevant to data analytics, such as SQL or Python, • Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint, • Ability to think strategically and identify inefficiencies, develop long-term solutions, and challenge and improve existing processes through automation and redesign, • Highly detail-oriented and analytical Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.