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At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs. EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs. Essential Duties And Responsibilities Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by: • Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy., • Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals., • Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client., • Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests., • Develop business relationships with field team to maximize coverage of shared targets., • Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience., • Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate., • Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed., • Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement., • Comply with all company, PDMA, compliance, and regulatory policies and guidelines., • Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model., • Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes., • All other duties as assigned. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Bachelor's degree from an accredited college or university OR equivalent experience, • 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required, • Experience selling in the Cardiovascular space preferred, • Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed., • Excellent communication & rapport building skills., • Ability to articulate complex clinical data., • Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes., • Aptitude and confidence to converse with physicians, as well as all levels of medical office staff., • Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient’s best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter

Title: Telescope Engineer/Solar Observer Department: Center for Solar Research - CA Reports To: Director, Big Bear Solar Observatory Position Type: Staff Position Summary: New Jersey Institute of Technology (NJIT) is seeking a Telescope Engineer/Solar Observer at Big Bear Solar Observatory (BBSO). Under the guidance of the Observatory Director, the Solar Observer/Telescope Engineer will be responsible for the day-to-day operations of the Goode Solar Telescope (GST). BBSO operates the 1.6-meter GST with a diverse suite of instrumentation. The GST with its state-of-the-art adaptive optics system is a world class facility for high spatial and temporal resolution solar astronomy in the visible and NIR. BBSO is operated as a remote laboratory of NJIT's Center for Solar Terrestrial Research. The position is anticipated to start in early 2026. Essential Functions: The preference will be given to a candidate who is experienced, self-motivated, versatile. -The ideal candidate will have demonstrated experience with operation and maintenance of a similarly large aperture astronomical telescope -Familiarity with general telescope and dome operations such as observing, optics handling, alignment, adaptive optics operation, cryogenic systems, general care of complex mechanical assemblies, computer control, and so forth is a must. -The successful candidate will participate in all aspects of operation during an approximately year-long training period, covering all aspects of the telescope systems and scientific instruments. Additional Functions: -Maintains computer resources needed to accomplish the above tasks. -Performs other duties as assigned. Prerequisite Qualifications: -A working knowledge of astronomy with an ability to work and live at an elevation of 2000 meters. -Experience with operation and maintenance of a similarly large aperture astronomical observatory. -Ability to lift heavy charges and to climb ladders. -Knowledge of electronics/mechanical shop/optics. -At the university's discretion, the education and experience prerequisites may be exempted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position. Preferred Qualifications: -College degree in Physics, Astronomy or related field is desirable. -Experience and training in telescope operations is desirable. Bargaining Unit: PSA Range/Band: 17 Salary Information: In compliance with the NJ Pay Transparency Law, the negotiated annual salary range for this position is $63,129.05-$88,823.64 (USD). NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses or other items. To learn more about the comprehensive benefits NJIT offers for this position, please visit our benefits page: . FLSA: Exempt Full-Time Apply NowShare Save Job

Job Description This is the perfect job for a recent LIFE SCIENCES GRAD who is looking for a career in sales. No professional sales experience required. This remote role will allow you to primarily work from home and cover a multi state territory in and around the East Coast. It is ideal if you work from within the East Coast time zone. Base pay + Quarterly bonuses + Remote + Other competitive benefits WHO ARE WE Parse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system. Founded based on a transformative technology invented at the University of Washington, Parse has raised over $100 million and is used by over 3,000 labs across the world. Our growing portfolio of products includes Evercode Whole Transcriptome, Evercode TCR, Gene Capture, and a software tool called Trailmaker, for data analysis. Parse Biosciences is based in Seattle, Washington's vibrant South Lake Union district, where we recently opened a 34,000 square foot headquarters and state-of-the-art laboratory. THE POSITION As a Sales Development Representative (SDR), you will be a critical part of our success working closely with your Technical Sales Manager (TSM) and Account Executive (AE) to co-execute a sales strategy across academic, biotech, and pharmaceutical customers. You will perform discovery calls and conduct short presentations with the goal to engage with potential customers, uncover their needs, match product and service, generate excitement and interest, and develop meetings for your TSM and RAM. This role has set targets for calls you make and meetings you set, and yes, you can over achieve these goals. We are passionate about career progression and in this position, you will be provided a clear path for commercial promotions. Candidates should have strong technical skills, a passion for sales and talking with customers, the ability to develop and manage customer relationships, and a drive to overachieve. Gaining a deep understanding of Parse's products and the single cell market will be critical to your success. This role is remote in nature and is seldom expected to travel and/or visit accounts in person. IN THIS POSITION, YOU WILL • Be responsible for achieving sales objectives across a geography, developing new business, and generating potential customer leads at new accounts who have an interest in our single cell RNA sequencing products, • Generate and manage a high volume of calls and zoom meetings (target of 30 calls per day), • Become an expert in using lead development software, specifically LinkedIn Navigator, Crunchbase, and SciLeads, • Maintain a CRM process that include calls and conversation notes, • Be skilled and consistent with research and follow-up, • Effectively communicate value proposition and technical advantages to customers, • Continually develop technical knowledge related to new, emerging, and related single cell research, • Display a high degree of professionalism both internally and externallyFOR THIS POSITION, WE LOOK FOR, • A minimum of a Bachelor's in biology/genomics or a related field, • Strong desire to develop a career in life science sales, • Previous molecular biology lab experience, • Excellent communication skills - written & verbal, including phone communication skills, • Self-motivation and a strong ability to work autonomously and effectively manage tasks and goals without constant supervision, • Having a home office within the East Coast US Time ZonesJOB CONDITIONS, • This position is home office based and will require a reliable internet connection and suitable workspace to fulfill job duties effectively., • Regular communication and collaboration with team members will occur virtually through zoom meetings, instant messaging, and email. As part of our commitment to fairness and inclusion, we do not use artificial intelligence or automated systems to screen job applications. Every application is reviewed by a member of our hiring team to ensure that hiring decisions are made thoughtfully and equitably. #LI-Remote To meet the health and wellness needs of our team, Parse offers a comprehensive benefits package for all full time employees, including: • Medical, dental, vision, and Rx (prescription) coverage beginning on the 1st day of the month following your start date. Parse covers 90% of the monthly premiums for employees, and 60% for dependents., • A 401(k) program with no waiting period to participate, • Basic life insurance and short and long-term disability coverage. Monthly premiums for both are covered at 100% by Parse., • Flexible spending account (FSA) options for medical, dependent care, and commuter expenses, • A transportation program (Seattle only), • 12 paid holidays annually and a winter holiday break, • A generous time off policyMarket Pay Range - Exact compensation offered will be determined based on the candidate's education, experience, skills, and geographic location, and may vary for candidates in regions with significantly different market conditions.$55,000—$65,000 USD

Job Description Senior Health Economics Analyst Location: Remote Supervisor/Reporting to: Director, Performance Reliability Job Purpose: The Senior Health Economics Analyst is responsible for identifying and delivering data-driven insights and analytical support to senior leadership of IVIRMA North America. Success in the role will be achieved through the ability to leverage both qualitative and quantitative data to create business intelligence to guide strategic execution. This role serves to create and deliver reliable, insightful and actionable insight to improvements and opportunities for performance reliability – supporting our teammates in delivering a world-class patient experience. Essential Functions and Accountabilities: • Supports the design, development, and implementation of reporting to support data-driven decision making and insight. Partners with finance, commercial and business leaders to translate needs and requirements into dashboards and reporting with high utility., • Assists in the design and evaluation of organizational KPIs for potential replacement or evolution as the organization grows., • Prepares and analyzes medical cost and leading indicator data to develop presentations for executive and senior leadership. Interpret results and articulate actionable recommendations that maximize outcomes and ensures organizational targets are met., • Tracks performance of key performance indicators for outlined regions and teams as requested., • Supports finance, commercial and operations in the annual and multi-year planning processes including market durability, • Performs data validation to ensure completeness and accuracy of queries and reports and reconciles discrepancies., • Participates in the maintenance of existing queries and reports, re-writing and enhancing these queries as needed., • Participates in the presentation of complex concepts and results to end users and stakeholders Academic Training: • Bachelor’s degree in Computer Science, Information Services, or other technical or healthcare field – highly preferred, • Studies level: University Education (Bachelor’s Degree), • Studies area: Computer Science/Engineering or other related field Position Requirements/Experience: • Experience working in medical/healthcare industry - preferred, • Knowledge of data collection, storage, and maintenance concepts - required, • Knowledge in predictive modeling - a plus, • Database organization, design, and maintenance skills., • Ability to troubleshoot database programs Technical Skills: • Knowledge of PowerBI - required, • Knowledge of Microsoft Office Suite: Word, Excel (Pivot Tables/Look-Ups), Access, and OneNote – required, • Knowledge of Tableau - preferred IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. • Medical, Dental, Vision Insurance Options, • Retirement 401K Plan, • Paid Time Off & Paid Holidays, • Company Paid: Life Insurance & Long-Term Disability & AD&D, • Flexible Spending Accounts, • Employee Assistance Program, • Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: & EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Hybrid work arrangement, with minimum four (4) days per week at the offices of the Authoritys Engineering Department - Contracts Unit located at 2 Montgomery St., Jersey City, NJ and no more than one (1) day per week remote, unless otherwise directed by the Authority or the PA Agreement Project Manager., • Prepare Contract books (project manuals) which contain complete project-specific administrative and technical requirements for construction contracts and maintenance contracts., • Coordinate scope of work requirements with all appropriate Engineering Design Division disciplines to ensure project-specific scope is intelligibly included in custom prepared contract books, while conforming to all Authority procedures, Engineering QA-QC standards, and Contracts Unit standards., • Provide contractual and procedural guidance to Project Principals, Engineer of Projects, Project Managers and others, and provide review comments for coordination and bid quality of Contract book elements., • Provide guidance on determination on the type of contract (lump sum, unit price, combination, or other) and develop project-specific payment provisions., • Prepare soft cost budgets for performing Contracts Unit tasks., • Remain in control and abreast of a diverse workload, stay within budget, conform to established project delivery schedules., • Assist the project delivery team with the development of staging requirements, milestone completion requirements, hours of work and other custom contract conditions where required., • Resolve contractual and technical comments and issues with Engineering staff and other Authority departments., • Collaborate with PA Law Department on contracts with unique circumstances, and resolve Law comments., • Handle vetting and distribution of contract documents for agency-wide reviews, and perform reviews using Authority applications, including Blue Beam Revu., • Respond to bidder questions during the Bid period, vet responses provided by other internal staff, guide Project Principals on correct procedures and protocols., • Guide Project Principals in preparation of Addenda, by advising, reviewing, correcting, then issuing for release to bidders., • Ability to pass a Secure Worker Access Consortium (SWAC) personnel background screening at a High Level and ability to comply with Authority policies on information security., • Possess a Bachelor of Science degree in Engineering or Architecture or a related technical degree, from an accredited college or university., • Have five (5) years minimum experience in the development, preparation, review, and delivery of contract documents for bidding, for multidisciplinary Architecture/Engineering construction projects, including administrative contract provisions (front end or general contract requirements) and technical contract provisions (technical specifications)., • Have demonstrated ability to meet schedules and budgets for project deliverables., • Have demonstrated ability to use Microsoft Office suite at an intermediate or better proficiency, and ability to, without difficulty, learn and use required computer software, such as Bluebeam Revu, custom SharePoint applications and other custom PA systems., • Have strong interpersonal, written, oral and collaboration skills, ability to work mostly independently with guidance, resolve contractual issues, ability to give and to follow clear directions, have proficient technical writing skills., • Demonstrated knowledge of construction documents organization per Construction Specifications Institute (CSI), or possessing CSI certifications (CDT, CCS, CCCA) is a plus. Flexible work from home options available.

Job Description Payroll Staff Accountant - REMOTE POSITION Full-Time (40 hrs) / Exempt Pay Range: $59,000 - $65,000 Position Description: The role of Payroll Staff is to assist with preparation of individual income tax returns, as well as payroll processing on behalf of clients. Payroll Staff are an important part of the engagement team and will have contact and interactions with the client. Responsibilities: • Prepare and file 1040 tax returns and other tax forms, • Prepare tax equalization calculation, • Assist in responding to notices and act as client representative with tax authorities, • Conduct gross up computation for expatriates, • Maintain payroll operation by collecting and entering data, • Review payroll reporting and withholdings for wages for accuracy, • Develop and maintain relationship with clients, • Communicate effectively and professionally, both orally and in writing, to build business relationships., • Demonstrate broad, in-depth understanding of tax concepts, actively pursue increased tax knowledge through client assignments, and keep abreast of current tax developments., • Work on multiple tax engagements simultaneously and manage time and work effectively., • Use communication and people skills to work collaboratively within a diverse team environment and effectively communicate with peers, supervisors, and clients to foster positive working relationships., • Understand and use various software applications (Excel, Word, Power Point, tax preparation software, etc.) to perform day-to-day functions. Qualifications: To qualify, candidate must have: • Undergraduate degree in Accounting, or a payroll concentration within an accounting program from an accredited college/university., • A CPA or EA license, or qualified candidate to sit for the CPA exam, • Strong tax accounting and analytical skills., • Strong computer skills: proficiency in tax accounting software, Excel, Word., • Excellent interpersonal oral and written communication skills., • Business level proficiency in English required – Dual business level proficiency in Japanese required., • Detail-oriented and able to multi-task. Benefits: • Teleworking, • Medical, dental, vision and life insurance, • 401k retirement plan, • Paid sick and vacation time, • Paid volunteer time off / Matching Donations, • Referral bonus program, • CPA/EA license incentives and professional membership reimbursements Note: Benefits may vary depending on specific employment terms

Job DescriptionPosition Summary Uniguest is seeking a customer service-focused candidate to join our pCare Services team as a Hospital Support Representative. In this part-time position, you will help support the maintenance of our technical solutions deployed in hospitals by providing front-line service to patients and staff. With a range of technologies from patient bedside TV to digital signage, to mobile apps and video conferencing, pCare by Uniguest creates personalized customer experiences in healthcare and hospital environments. A successful candidate will be comfortable handling computer documentation including payment records. Shifts & Location • Tuesday, Thursday and Saturday at University Hospital (150 Bergen Street Newark, NJ 07103), • Provide onsite support to our customers, who include patients and hospital staff, to ensure services meet or exceed customers’ expectations, • Collaborate with other team members to troubleshoot and resolve any issues affecting services, • Familiarize customers with the use of our interactive system and its features, • Replace small defective equipment as needed (tv, pillow speakers, phones), • Exceptional customer service and communication skills, • Be self-motivated and able to work independently in a fast-paced environment, • Basic computer skills, • High school diploma or equivalent, • Ability to work onsite at hospitals daily and travel between each location as needed, • Must be able to lift 25 lbs. and climb a 6-foot ladder, • Competitive employee benefits package*, • Medical, Dental and Vision Insurance Plan options., • Pet Insurance Plan., • 401k Plan with Employer Match., • Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave., • Employee Assistance Program (EAP)., • Employee Referral Bonus Program., • Career development and potential for advancement opportunities., • Performance bonuses. About Uniguest Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers. Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.

Job Description Community Engagement Representative I, NJ Maryland Energy Advisors (MDEA) is a rapidly growing energy management and consulting firm that partners with utilities across the United States to design and deliver impactful energy-efficiency programs. Our work supports a wide range of customers, including real estate owners, restaurants, manufacturers, and residential households. We are committed to delivering high-quality, customer-focused solutions and are seeking motivated, customer-centric individuals to join our team. MDEA is seeking a detail-oriented and proactive Community Engagement Representative to support PSE&G’s Residential Home Weatherization Program. This role focuses on early-stage project coordination, application review, and customer intake to ensure projects are accurately reviewed and that customers experience a seamless and supportive enrollment process. Success in this role requires strong organizational and communication skills, the ability to manage multiple priorities, and comfort working collaboratively across teams in a fast-paced program environment. The position offers a balance of independent work and teamwork, with opportunities to contribute to process improvements and support overall program performance. Primary Responsibilities • Support both inbound and outbound customer communications, responding toinquiriesand providing program information., • Review customer enrollment applications for completeness and accuracy., • Validate project information and coordinate next steps to supporttimelyprogression through the energy audit process., • Work closely with callcenter, operations, and program teams to address scheduling issues and customer concerns., • Maintainaccuraterecords and documentation within program systems., • Identifyand help resolve issues that mayimpactcustomer participation or project timelines., • Support overall program operations by contributing to process improvements and consistent service delivery., • Bachelor’s degree from an accredited university or equivalent relevant work experience., • Must be a New Jersey resident andresidewithin the state of New Jersey., • Minimum of 1 year of experience supporting customer-facing programs or services., • Experience with project review and coordination, including tracking activities, reviewing documentation, and supporting cross-functional teams., • Proficiencyin Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook., • Strong organizational and time-management skills, with the ability to manage multiple tasks and priorities simultaneously., • Demonstrated ability to thrive in a fast-paced, dynamic work environment., • Strong written and verbal communication skills, with the ability to clearly explain program requirements to customers and stakeholders., • Demonstrated sound business ethics, including the ability to protect proprietary and confidential information., • Experience supporting customer-facing programs within energy efficiency, utility, or incentive-based programs., • Experiencestaffing a call center., • Demonstrated experience handling inbound and outbound customer communications in a call center or customer service environment., • Experience reviewing applications, forms, or project documentation for completeness and accuracy., • Experience coordinating across cross-functional teams, including operations, program management, and external partners or subcontractors., • Proficiencywith data entry and customer or project tracking systems (CRM platforms, program portals, or similar systems)., • Ability toidentifyissues, escalate appropriately, and support resolution in a fast-paced program environment., • Experience supporting outreach activities, events, or customer engagement initiatives., • “Office” work is to be primarily conducted from home, however, travel to onsite locations isrequiredfor:, • Customer meetings in your utility’s assigned service area., • Client meetings as needed or directed., • Program-sponsored meetings and events., • Due to the nature of this positionand the customereventsit supports, the successful candidate maybe requiredto workoutside of standard working hours, such as during evenings or, on occasion, weekends. MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement