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Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma informed, and compassionate services to those with mental health lived experience. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Core Values: • We value a mentoring philosophy delivered from staff with peer lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone’s desire to have opportunities to obtain their visions of wellness., • We value education and training to enhance an individual’s opportunities for growth in one’s personal journey to self-discovery. Position Summary As a Family Liaison, you will provide support and counseling to participants to address challenges families may encounter that impact self-sufficiency. The Family Liaison meets with families, conducts individual sessions, and makes referrals to community resources while working in partnership with a multidisciplinary team. Job description is subject to change. Qualifications: • Two (2) years of successful practical experience working with at-risk children or displaced families required., • High School Diploma/GED required, a bachelor’s degree in education, Psychology, Social Work, or related field is a plus., • Knowledge of services for unhoused families, child welfare services, domestic violence intervention services and substance abuse required., • Demonstrated ability to partner with potential providers of mental and medical health services., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Family Intervention Assessment preferred but not required., • Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Delivers high quality results consistently., • Managing Performance: Interacts respectfully with clients and co-workers., • Applying and Developing Expertise: Works with the Program Director to develop and meetchallenging but achievable goals., • Must have lived experience with the public mental health system., • Computer Skills: Proficiency in using computer applications and software for documentation, data management, and communication purposes. – knowledge of Foothold Technology’s AWARDS system is a plus., • Must be available for an On-Call schedule., • An approved background check is required prior to employment.We Are a State Mandated Organization, COVID-19 Vaccinations are Required. Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot prior to extending a job offer. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description • Certification & Licensing, • Must hold a valid NYC Asbestos Investigator Certificate issued by the NYC Department of Environmental Protection (DEP)., • Must hold a valid New York State Asbestos Inspector Certificate issued by the NYS Department of Labor (DOL)., • Education & Experience, • High school diploma or equivalent (required); associate or bachelor’s degree in environmental science, or related field preferred., • Prior asbestos inspection or environmental health & safety (EHS) experience strongly preferred., • Knowledge & Skills, • Knowledge of federal, state, and local asbestos regulations (EPA, OSHA, NYS DOL, NYC DEP)., • Ability to conduct building inspections, collect bulk samples, and complete ACP-5 forms., • Strong documentation and report-writing skills; must be able to maintain accurate inspection records., • Familiarity with building materials, construction methods, and asbestos-containing material identification., • Strong attention to detail and ability to work independently in the field., • Physical Requirements, • Ability to climb ladders, access tight spaces, and carry inspection equipment., • Ability to wear personal protective equipment (PPE), including respirators, as required., • Other Requirements, • Willingness to work flexible hours, including evenings or weekends, depending on project needs., • Professional communication skills for interaction with clients, contractors, and regulatory agencies., • Basic computer proficiency, including email, document management, and standard office software. Job Description Our established (35+ years in business) North Jersey/New York environmental consulting firm has an opening for an Asbestos Investigator / Inspector. This position works under the supervision of a Senior Project Manager and involves working in a team environment with Project Design, Scheduling, Accounting, Sales, and other company groups. While the primary focus of this position is expected to be NYC Asbestos projects, there is also the opportunity to expand into other geographic areas such as NJ and Westchester/Rockland/LI. This diversity provides multiple opportunities for our staff to expand their environmental careers and obtain additional licenses/certifications. Benefits ❖ Medical/dental/vision insurance ❖ Disability insurance (long term) ❖ Paid holidays ❖ 401K matching retirement account and profit sharing plans ❖ Travel expense re-imbursement and/or car allowance Company DescriptionAbout us Omega Environmental Services, Inc. was founded in 1989 when the key personnel of a “Fortune-500′′ company’s environmental engineering division founded their own company. The culture of the new organization is based on providing superior customer service, rapid response, and “turn-key” environmental health & safety services. Our company policy is to earn our client’s trust and respect by providing exceptional client service and consistently high-quality work. This policy has enabled Omega to work with “Fortune-500′′ companies, health care institutions, and insurance companies on their environmental health & safety projects. In addition to asbestos and lead programs, Omega specializes in OSHA compliance programs, health and safety programs, indoor air quality assessments, and Phase I and II environmental site assessments. We have also been leaders in the industry in microbial consulting, remediation design & oversight. Working with healthcare institutions and hospitals, infection control departments often call us to perform outside quality control or assist in preparation for Joint Commission on Accreditation of Healthcare Organizations (JC) inspections. At Omega, we are sensitive that our client’s financial resources available to address environmental and health, and safety issues may be limited. Yet the reduction of environmental liability is also critical. At Omega, both cost minimization and limiting environmental exposure are incorporated into our project design criteria. Since opening, Omega has experienced a health & controlled growth rate of nearly 20% per year, and our professional staff members have diverse backgrounds covering the following disciplines: Environmental Engineering, Industrial Hygiene, Ventilation, Toxicology, Risk Assessment, Air Pollution, Safety, and Environmental Law. Our field staff consists of professionals with undergraduate and advanced degrees and years of experience working with the public and private sectors on environmental projects. Over 80% of our work comes from referrals and repeat business. We have found success by focusing on the needs of our customers without compromising quality or liability-related issues.About us\r\n\r\nOmega Environmental Services, Inc. was founded in 1989 when the key personnel of a “Fortune-500′′ company’s environmental engineering division founded their own company. The culture of the new organization is based on providing superior customer service, rapid response, and “turn-key” environmental health & safety services. Our company policy is to earn our client’s trust and respect by providing exceptional client service and consistently high-quality work.\r\n\r\nThis policy has enabled Omega to work with “Fortune-500′′ companies, health care institutions, and insurance companies on their environmental health & safety projects. In addition to asbestos and lead programs, Omega specializes in OSHA compliance programs, health and safety programs, indoor air quality assessments, and Phase I and II environmental site assessments. We have also been leaders in the industry in microbial consulting, remediation design & oversight. Working with healthcare institutions and hospitals, infection control departments often call us to perform outside quality control or assist in preparation for Joint Commission on Accreditation of Healthcare Organizations (JC) inspections.\r\n\r\nAt Omega, we are sensitive that our client’s financial resources available to address environmental and health, and safety issues may be limited. Yet the reduction of environmental liability is also critical. At Omega, both cost minimization and limiting environmental exposure are incorporated into our project design criteria.\r\n\r\nSince opening, Omega has experienced a health & controlled growth rate of nearly 20% per year, and our professional staff members have diverse backgrounds covering the following disciplines: Environmental Engineering, Industrial Hygiene, Ventilation, Toxicology, Risk Assessment, Air Pollution, Safety, and Environmental Law. Our field staff consists of professionals with undergraduate and advanced degrees and years of experience working with the public and private sectors on environmental projects. Over 80% of our work comes from referrals and repeat business. We have found success by focusing on the needs of our customers without compromising quality or liability-related issues.

Anesthesiology Opportunity in Northern New Jersey - Next to NYC.Responsible for the pre-op assessment of the patient, administration of anesthesia and the initial post op.Perform a pre-op assessment of the patient to evaluate the risk to anesthesia and the procedure to.Discusses the choice of anesth

Americas in accordance with the SC FCC Global Risk Assessment Methodology. Continuously review data associated with issues to highlight key themes and insights related to existing or emerging FCC risks. The purpose of this role is to design, implement and deliver the FCC Risk Assessment framework, a

Drives Global strategic initiatives within region to meet technology, cost, supply and business continuity deliverables for Equipment, Spares, Consumables, Maintenance and Services. Develop regional supply risk assessment, business continuity and mitigation plans. GF is seeking a highly skilled and

Amalgamated Bank seeks a dedicated Chief Information Security Officer to be responsible for designing and implementing the Bank's Information Security program while protecting the business from cyber security threats. Perform a risk assessment of the Bank's vulnerabilities in the Cybersecurity lands

mParticle by Rokt is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights and insights to action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more relevant and adaptive experiences is more important than ever. In January 2025 mParticle merged with Rokt and became mParticle by Rokt. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions, connecting 400 million customers across the world’s leading companies. We are Rokt, a hyper-growth ecommerce leader. We enable companies to increase value by unlocking real-time relevancy in the moment that matters most, when customers are buying. Together, our AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies. In January 2025, Rokt’s valuation increased to $3.5 billion USD, allowing us to expand rapidly across 15 countries. The Rokt engineering team builds intelligent infrastructure and platforms that power mission-critical services. At this scale, excellence in reliability, performance, and developer experience is non-negotiable. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Senior Data Scientist / Machine Learning Engineer Total Compensation between: $300,000-$375,000, which includes a fixed annual salary between $200,000 - $250,000, employee equity plan grant & world class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the Role: As a Senior Data Scientist / Machine Learning Engineer on the Identity team, you will play a critical leadership role in shaping and advancing our identity solutions. You will drive data-driven strategies, lead complex analyses for entity resolution, and collaborate cross-functionally to enhance the quality, effectiveness, and scalability of our identity systems. • Spearhead complex analyses applying advanced statistical methods and machine learning techniques to large-scale identity data, uncovering actionable insights to significantly improve the effectiveness and quality of our identity solutions and drive initiatives to completion, • Independently identify, scope, and champion high-impact opportunities for innovation within the identity space, developing novel analytical approaches and data-driven strategies., • Test and run experiments to determine impact on model relevancy, • Define key metrics for tracking the health and performance of identity systems; Design, build, and maintain robust data pipelines to support machine learning model deployment and large-scale data processing for identity use cases, • Conduct proactive analysis, modeling, and automation of improvements to entity resolution in areas such as geography, linkage, fraud detection, and risk assessment., • Partnering closely with product and engineering teams to develop the strategy for evolving our identity graph, • 6+ years of industry experience as a Data Scientist (or 3+ years with a PhD), including significant work with identity, fraud, or security data, • Master’s degree in Statistics, Econometrics, Machine Learning, or related fields., • Demonstrated project leadership, mentorship, and ability to tackle highly ambiguous technical and business problems, • Strong knowledge of online AB testing and experimentation, • Strong knowledge of Python 3 (data science libraries) and SQL;, • Experience with distributed computing frameworks, particularly Spark is preferred, • Experience with Kubeflow is preferred, • Understands prompts for AI and is comfortable with using AI to improve day to day productivity, • Experience with identity-focused data science projects (e.g., authentication, fraud, user verification, KYC)., • Strong analytical / modeling experience tied to business outcomes, • Applied use of visualization tools such as matplotlib, seaborn, tableau, Python visual libraries, • Experience with common Python data science libraries such as pandas, numpy and scipy As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About the Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Accelerate your career. We offer roadmaps to leadership and an annual training allowance, • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office., • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and great health benefits for you and your dependents., • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

The Business Data Analyst role is responsible for ensuring timely and accurate definition and execution of Risk requirements according to the Citi Data Governance Policy (CDGP) and Standard (CDGS). The role reports into the Enterprise Risk Management Data & Technology ERM Data Governance Lead. This is an opportunity to start at the inception of a data program initiative driving the development and creation of the data management and data governance model within ERM. The Business Data Analyst position’s responsibilities include but are not limited to defining and documenting Enterprise Risk Management data requirements for senior management reporting needs, defining data lineage, identifying gaps in data quality controls to reduce risk, partnering and collaborating with ERM’s data consumers on data quality remediation challenges; document data flows, processes, and procedures; and ensuring data requirements are implemented. Focusing on commitments of each phase of the Risk Consent Order Data Quality Plans, the Business Data Analyst is instrumental in ensuring the documentation, artifacts collection/indexing and management and project tracking adhere to Citi policy, standards, and guidelines for regulatory remediation efforts. The role requires understanding of data management, data governance and data operating models, risk management, risk processes, systems and reporting including a solid conceptual/practical grounding in Enterprise Risk Management. The role requires excellent data analysis skills, in addition to strong presentation / communication skills required to negotiate internally, often at a senior level. Demonstrated grounding in banking enterprise risk management or specific risk management experience within a bank will be a must have. Responsibilities: • Gathering and documenting business requirements, • Developing individual project artifacts as necessary including Business Requirements Documentation (BRD’s), Functional Requirements Documentation (FRD’s), test planning and scenario documents for user acceptance testing (UAT), project plans as required for all key technical deliveries., • Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination, and execution of plan within required timelines and to stakeholder quality expectations., • Providing implementation / post-implementation project support, • Foster and maintain relationships with business stakeholders, support, testing and development team members., • Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly., • Has the ability to operate with a limited level of direct supervision., • Can exercise independence of judgement and autonomy., • Acts as SME to senior stakeholders and /or other team members., • Support and drive execution of critical aspects of data governance policy and data strategy., • Partner with business data owners required to document Enterprise Risk Management key data, data processes, and data flows for critical reports that articulate Citi’s Enterprise-wide risk profile. These reports support Executive management in risk assessment and decisioning and regulatory reporting., • Understand and document current data processes and business requirements to help determine new and innovative ways to provide end-to-end solutions. Consult with business clients to determine system functional specifications and provides user and operational support., • Create data linage and system flow documentation and process maps. Work to align other key data capabilities including metadata repositories, data dictionaries, data lineage, business process maps, and training materials with the data and system process flows., • Support the consolidation of disparate information about Risk and Finance data., • Partner with data consumers to agree on the scope of critical data quality challenges and ensure implementation and adherence to Citi’s Data Operating model., • Partner with other colleagues within Citi businesses and various technology teams to build the knowledge and assess the current state of the businesses’ information infrastructure., • Determine strategies to improve data quality controls and monitoring routines to de-risk points of data quality vulnerabilities using CDO (Citi Data Office) approved tools and solutions. ·, • Adhere to and facilitate meeting Change Management processes involved in Citi’s ERM Data Governance initiative., • Prepare PowerPoint presentations and present status updates and solutions to stakeholders, business partners, and technology teams in a succinct manner to drive decisions and actions., • Lead meetings and working sessions to solve issues, challenges, and risks by factoring input from partners and diverse points of view. Key aspects of the role include: • Support standing up governance forums, reporting, and tooling for ERM Data Operating Model implementation., • Support coordination between Risk Categories, Finance and Tech., • Support tracking project progress against consent order plan and reporting., • Support the update to project tracking system (PTS), respective PMO tracking systems/RAG (Red, Amber, Green) status reporting, including change controls, risks, issue, and Paths to Green submission. Provide support for tracking and remediation of RAID log items., • Follow change controls protocols in accordance with change management procedures., • Distribute meeting invites based on cadence and audience identified by the ERM Data Use Case (project) leads. Provide support in documenting meeting minutes and action items in a centralized location., • Identify, analyze, document data requirements across reports, data produced by ERM, data lineage, Data Quality rules, and assess relevant alignment of processes with UC and endpoint (e.g., BCBS 239 report)., • Aggregate, analyze, document requirements, success criteria, and metrics to measure progress against Benefits/Outcomes as defined by the report owner. Data Catalog/Data Quality Portal, • Refine documented requirements against dashboard design including functional testing for tracking progress against outcomes. Data Catalog/Data Quality Portal, • Aggregate, analyze, document requirements for ERM Data Quality (DQ) Scorecard including functional design and testing., • Aggregate, analyze, update requirements for ongoing sustainability and monitoring controls, DQ scorecard, including impact analysis, remediation prioritization, and recommendations for improvement. Qualifications • 6-8 years of relevant experience as business data analysis, business analysis or systems analysis Experience should include supporting data quality initiatives, aligning business processes with data, implementing technology solutions, supporting data standards/policies, and data-related issue management and remediation efforts, working on large, global cross line of business initiatives. Enterprise risk management or risk management category (e.g., Markets, Wholesale, Credit, Operational) experience preferred., • At least 5+ years of experience in banking and financial services industry,, • Experience with data management processes, tools, and applications, including process mapping and lineage toolsets., • Ability to communicate (both verbal and written) in a clear, confident, and open-minded manner to build trusting partnerships with a wide variety of audiences and stakeholders. Proven relationship management skills to partner and influence across organizational lines., • Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge., • High-level professional proficiency in both Excel and PowerPoint and Data flowcharting are must- have skills., • Should be an initiative-taking, highly focused, meticulous collaborator with high energy levels and the desire to learn and progress within the company., • Proven analytical, interpersonal, and organizational skills. Effectively uses complex analytical, interpretive, and problem-solving techniques., • Demonstrated ability to work on multiple projects in the stream simultaneously., • Comfortable working with large data volumes and be able to demonstrate a firm understanding of logical data structures and analysis techniques., • Ability to work independently, multi-task, and take ownership of various parts of a project or initiative. Education: Bachelor’s/University degree, Master’s degree preferred Job Family Group: Business Strategy, Management & Administration Job Family: Business Management Time Type: Full time Primary Location: New York New York United States Primary Location Full Time Salary Range: $142,320.00 - $213,480.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 02, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review ___. View the "___" poster. View the ___. View the ___. View the ___ View the

Description: We are seeking a highly experienced Data Analyst with over 7 years of expertise in the AML domain. The ideal candidate will have a strong background in both business and data analysis, with hands-on experience in AML in Transaction Monitoring projects. This role requires a deep understanding of data analysis, data mapping, and the ability to work closely with development teams to ensure accurate implementation of business requirements. Key Responsibilities: • Analyze source system data and map data attributes to target data models., • Develop comprehensive data mapping documents., • Define data transformation logic based on business requirements for data mapping from source to target., • Collaborate with users to understand, document, and define business requirements., • Develop Functional Specifications Documents (FSDs)., • Work closely with the development team to ensure accurate implementation of business requirements., • Validate system implementations during System Integration Testing (SIT) and User Acceptance Testing (UAT) phases of the Software Development Lifecycle (SDL)., • Utilize AML monitoring tools such as Actimize, Oracle, SAS, etc., for effective monitoring and analysis., • Analyze transactional data including Trades, Cash, Checks, ACH, Cards, Wires, Lease, Loans, etc., • Holds a 3/4 year university degree in science or business, • Minimum 7-10 years of experience in the banking industry, • At least 5+ years in the compliance domain, • Extensive knowledge and experience in AML Data (Customers, Accounts, Transactions such as Wires/Checks, Risk Assessment Data, etc.), • Proficient in Data Management (Data Quality, Exception Management), • Excellent skills in SQL, • Additional tech skills like Python are a plus, • 5+ years of experience with Oracle OFSAA or Actimize is a must, • Experience in large-scale projects and teams, • Ability to thrive in a fast-paced environment, • Quick learner and self-starter Why Matrix Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13000 employees worldwide. Since its foundation in 2001, Matrix has made more travelers and acquisitions and has executed some of the largest, most significant. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and Ves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Secu city, Matrix's customer base includes guest organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employee's contributions are integral to our company's future. Matrix- success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and ceding together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization. To Learn More, Visit Matrix -ifs. Com,

Marsh Risk Consulting is a successful division of Marsh McLennan Companies that specializes in over 26 industry practices and over 30 risk and specialty practices across 500 offices worldwide. Ergonomics, Health and Safety Risk Consultant. Good understanding of data analysis and risk assessment, and

The Senior Audit Manager is accountable for providing specialized in-depth audit expertise and responsible for contributing to the planning, risk assessment and execution of audits and related processes enterprise and/or division wide. May leads and execute audits and has an overall responsibility f

Risk assessment and mitigation for compliance technology initiatives will be essential, with emphasis on maintaining data quality and security standards. This position focuses on connecting business requirements with technology solutions in the regulatory compliance domain. Support planning, executi

The team also continues to innovate and develop new products for emerging and complex risks like digital asset exposure, physical risk, and geopolitical risks. The Risk & Investment Analytics team manages an award-winning suite of data products which includes Bloomberg's Liquidity Assessment solutio

The MRM Group within the Risk Department (Model Risk & Risk Governance) is responsible for Model Validation, Model Risk Assessment and Model Risk Management for Natixis' Group. We are seeking a Model Risk Analyst to join the US CIB Model Risk Governance team within Model Risk Management (MRM). The C

Validation and Verification Engineering Lead. We are looking for a Validation & Verification engineering lead. As someone who thrives at the intersection of system architecture and risk assessment, you will own the strategy, design, and execution of our end-to-end Validation & Verification efforts.

Build and maintain a comprehensive compliance training calendar covering onboarding, annual, ad hoc, and targeted training. Conduct a company-wide training needs assessment to identify training gaps, regulatory obligations, and team-specific risk exposure. This is a unique opportunity to build and s

Must have 3 years of experience advising on Financial Crimes Transaction Monitoring, Risk Assessment and Sanctions, or Enterprise Compliance, including demonstrated experience in the following: compliance testing, compliance audits, and/or compliance policies and programs. Financial Services Risk Ma

Collaborate with internal teams, including credit risk, liquidity risk, operational risk, market risk, and sustainability team, to align climate-related financial risk management efforts. This program supports the bank in its decarbonization transition and physical risk assessment, and to measure an

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define

Purpose of the Position The Social Service Supervisor is responsible for ensuring Case Managers and Housing Coordinators working in shelters to provide quality services to single adults and families in accordance with all the Department of Homeless Services (DHS), the NYS Office of Temporary Disability Assistance (OTDA). Responsibilities • Supervise Case Managers and provide coaching, training, and staff development as needed., • Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers., • Manage the shelter’s multidisciplinary team and provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences., • Ensure all Case Managers conduct an initial needs assessment with new clients within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP)., • Ensure Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart., • Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services., • Attend regularly scheduled CARES training sessions to obtain DHS updates., • Develop and conduct client activities/workshops. Qualifications • MSW or a related degree required with 2-3 years of experience in family and/or single adult residential counseling services., • At least one year of supervisory experience is required., • Must be able to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

The Role The Schonfeld Cybersecurity Operations team is seeking its senior-most analyst—a hands-on expert who sets the standard for incident response, threat management and risk mitigation while driving continuous improvement of our security controls. The Senior Cybersecurity Analyst must proactively adapt to the evolving threat landscape and keep us ahead of emerging threats. This is not a passive career opportunity, but rather one that requires a passion for security and rigor to protect the business. What you’ll do • Incident Response – Prepare for and lead response to incidents, including on-call rotation., • Threat Monitoring – Continuous review of security alerts in partnership with vendors., • Threat Hunting – Identify previously undetected attacks. Feed detection pipeline and improve security posture., • Threat Intelligence – Analyze and incorporate actionable intel within detection, monitoring and hunting disciplines. Track and model adversaries to focus program activities., • Vulnerability Management – Monitor internal/external attack surface and prioritize remediation., • Security Posture – Assess risk of changes to IT and security systems. Maintain coverage of controls and implement preventative/detective measures. Conduct risk assessments., • Penetration Testing – Coordinate vendor testing. Drive finding remediation providing expert guidance and verification., • Threat Detection – Introduce new and enhance existing rules. Increase fidelity and create response runbooks., • Automation – Implement methods (SOAR and scripting) to speed delivery and maintain consistency. What you’ll bring What you need: • 6-10+ years of experience in a security operations role with 3 years in a senior capacity, • Hands on incident handling experience and knowledge of industry standards (e.g. NIST, SANS PICERL, etc.), • Demonstrated threat management experience: Monitoring, hunting, detection & intelligence., • Strong experience analyzing security alerts, EDR, SIEM logs and system configurations to detect cyber attacks., • Proven ability to manage vulnerabilities and penetration testing engagements., • Knowledge of adversary tactics, techniques, and procedures (TTPs) MITRE ATT&CK , CVSS, open-source intelligence (OSINT), and NIST., • Strong foundational information technology knowledge: Windows, Active Directory/Entra, Linux, networks, cloud and mobile systems., • Experience conducting tabletop exercises and adversary emulation., • Demonstrated ability to remain current with the evolving threat landscape., • Experience with various preventive, detective & response technologies (e.g SIEM, EDR, email security, cloud, Privileged Access Management & SSO). We’d love it if you had: • Financial services experience, • Digital Forensics Windows & Linux (i.e., Filesystem/Memory Analysis)., • Hands-on experience utilizing common penetration techniques and tools., • One or more scripting languages (e.g., Python & PowerShell)., • Ability to automate: SOAR, ansible, etc., • Prior web application assessment experience., • Certifications, including but not limited to: GCIH, GCIA, GCFA, GPEN, OSCP Who we are Schonfeld Strategic Advisors is a global multi-strategy, multi-manager investment platform that harnesses the transformative power of people to perform in all market environments. Our dynamic culture inspires better outcomes for our team, our investors, and our partners. We aim to consistently deliver risk-adjusted returns, with people driving performance. We specialize in four core strategies: Quantitative Trading, Fundamental Equity, Tactical Trading, and Discretionary Macro & Fixed Income. We capitalize on inefficiencies and opportunities within the markets, drawing from a significant investment in proprietary technology, infrastructure, and risk analytics. We invest through internal portfolio managers and external partner funds, pursuing alignment among investors, investment professionals, and the firm. Our footprint spans 7 countries and 19 offices. Our Culture Talent is our strategy. We believe our success is because of our people, so putting our talent above all else is our top priority. We are teamwork-oriented, and collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning & educational offerings and opportunities to make an impact. We foster a sense of belonging among all of our employees with Diversity, Equity, and Inclusion at the forefront of this mission. Our employees value diversity across identity, thought, people, and perspective which serves as the foundation of our culture. As a firm, we are committed to creating a hiring process that is fair, welcoming, and supportive. The base pay for this role is expected to be between $160,000 and $225,000. The expected base pay range is based on information at the time this post was generated. This role may also be eligible for other forms of compensation such as a performance bonus and a competitive benefits package. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications, and experience. #LI-DK1

Hedge Fund/Family Office Consultant – Chief Information Security Officer (CISO) Join our experienced roster of consultants that support Hedge Funds and Family Offices. Arootah is a personal and professional development leader in the Investment and Financial Services industry. Our mission is to provide top business advisory services to our hedge fund client base. Our Business Advisory Services focuses on the multi-faceted needs of Hedge Funds and Family Offices. Arootah was founded by Rich Bello, the Co-Founder and COO of the industry-leading $10 billion hedge fund, Blue Ridge Capital. Rich brings more than 30 years of experience, including leadership positions at Morgan Stanley, Tiger Management, and Ernst & Young. Visit us at ___ for more information. WHO WE NEED: Arootah is searching for experienced Chief Information Security Officers to consult to our highly prestigious client base. As a consultant, you will work with our Hedge Fund and Family Office clients to provide expert advice. Having previously served in the role of Chief Information Security Officer you have specific, hands-on experience building, maintaining, and operating the full Cybersecurity Program for a leading Hedge Fund or Family Office. WHAT YOU WILL DO AS A CONSULTANT: Provide advice and guidance to Arootah clients who seek help with their Cybersecurity needs. This will involve consulting to some of the leading Hedge Funds and Family Offices in the world and sharing your experience as a Chief Information Security Officer in helping clients to: Develop realistic and effective monthly action plans. Identify internal and contextual roadblocks. Break apart goals into actionable steps. Devise a plan of action for each goal. Provide the client with resources associated with implementing their action plan. Implement policies, procedures, and control measures. Review, analyze and report on client tools and resources to ensure industry best practices. Evaluate each client’s advancement toward goal actualization through key performance indicators (KPIs) and scoring matrices. Maintain and share detailed and accurate records of consulting results (challenges, breakthroughs, etc.). SPECIFIC AREAS OF EXPERTISE: Develop, implement, and monitor a strategic, comprehensive enterprise and application IT cybersecurity program. Drive security standards across the organization, including information security policies, procedures, and guidelines. Create and maintain a security awareness training program. Analyze and test systems and processes to understand vulnerabilities to cyber threats. Partner with security experts and outside vendors to ensure all technology platforms meet all security requirements and continue to evolve over time to meet changing needs and best practices. Continuously and measurably improve technology and data security. Provide strategic and tactical vision, along with execution-focused on incident prevention, detection, and response. Identify, track, and communicate detailed metrics indicating overall security risk factors. Ensure the organization's capability to analyze and mitigate security threats. Work with team members and developers on the design and development of threat deterrence and defense technologies and risk mitigation infrastructure. Implement an incident response program to identify and respond if any breaches (internal or external) or misuse of data takes place. Conduct research to understand emerging threats and develop innovative risk management approaches, tools, and analytics to better manage risk. Brief executive leadership regularly on current cybersecurity threats and challenges, and the status of the information security management system. Lead the periodic internal risk assessment, document its findings, and develop recommendations to address deficiencies. Identify areas where automation and machine learning can improve the team’s scalability. Own the Information Security annual budget and operate within the budget. Provide leadership, supervision, coaching, and guidance across the team in achievement of organizational and departmental goals. QUALIFICATIONS & REQUIREMENTS A Bachelor’s degree in Computer Science, Computer/Electrical Engineering, Information Systems, Information Sciences,or a related field with a strong academic record. MBA or other relevant graduate degree is a plus. Certified Information Systems Security Professional (CISSP) or similar (CISA, CISM, etc.) is a plus. 7+ years of relevant experience at a hedge fund, family office, or financial institution serving as a Chief Information Security Officer. 5 or more years of IT implementation experience. Experience in cloud only, cloud first infrastructure, and deploying cloud information security solutions. Firm understanding and ability to implement zero-trust security. Firm understanding and experience with Software Defined Networking and Cloud Networking. Firm understanding of single sign-on and multi-factor authentication platforms. Experience driving discussions with senior personnel regarding trade-offs, best practices, project management, and risk mitigation. Firm understanding of work from anywhere models. Experience with IT compliance and risk management requirements. \n \n$250 - $400 an hour\n

Job Location: New York, NY 10038 (Hybrid – 3 days onsite / 2 days remote) Note: Candidates with State, City, or Federal experience are required. • Each candidate must submit a government-issued ID (Driver’s License or Passport) and provide three professional references (names, official emails, and phone numbers). Job Description: The City of New York – OTI is seeking a Cyber Command Cloud Security Engineer to work within its Cloud Security & Enterprise Cyber Defense team. This individual will be responsible for designing and implementing identity assurance, cloud security hardening, privileged access management, and data loss prevention strategies in both cloud and on-premises environments. The role involves engaging with City Agencies and private sector partners to strengthen cybersecurity posture across all systems. Specialty Areas: • Cloud Security & Identity Management – Implement and manage IAM, PAM, CASB, SSE, and cloud security controls., • Risk Assessment & Compliance – Conduct cybersecurity risk analysis and develop strategies to mitigate agency-specific threats., • Security Engineering – Deploy security frameworks for Zero Trust, Data Loss Prevention, and identity governance., • Telemetry & Monitoring – Collect and process telemetry and event data across platforms for threat monitoring., • Collaboration & Documentation – Work with multiple stakeholders and maintain detailed security documentation. Responsibilities: • Conduct organization-wide cybersecurity risk assessments and communicate findings., • Develop and implement strategies for identity and cloud security., • Manage cloud-based technologies including Azure, AWS, and Google Cloud environments., • Design and deploy CASB, SSE, and DLP tools for proactive security enforcement., • Translate compliance requirements into enforceable security controls., • Guide teams on secure infrastructure design (“secure by default”)., • Monitor and resolve security vulnerabilities; enforce cloud security standards., • Create cybersecurity metrics and reporting for leadership updates., • Lead implementation of Zero Trust and Identity Governance policies., • Work with incident responders and stakeholders to drive security solutions. Skill Matrix: Skill Experience (Years) Information Security 12+ IT Infrastructure, Middleware, Architecture 8+ Cloud Security (Azure, AWS, GCP) 4+ IAM, PAM, SAML, MFA, TLS/SSL 8+ CASB, SSE, DLP 4+ Security Telemetry & Event Data Tools 4+ Windows, Linux, or MacOS Administration 4+ EDR/XDR and Cloud Security Tools 4+ Scripting (Python, Bash, PowerShell) Required Vulnerability & Application Scanning Tools Required Strong Documentation & Collaboration Skills Required Mandatory Requirements: • Bachelor’s degree in Computer Science, Information Systems, or related field., • Minimum 12 years of experience in information security., • At least 8 years in infrastructure, architecture, and IT operations., • Minimum 4 years of experience in cloud environments (Azure, AWS, GCP)., • Familiarity with security frameworks, Zero Trust, DLP, SSE, and telemetry tools. Preferred Qualifications: • Experience with PAM solutions, SASE/CASB products (NetSkope, Zscaler, etc.)., • Familiarity with MS Entra AD, Defender for Office, Skyhigh Cloud., • Understanding of CIS Controls and secure software development lifecycle., • Experience with Log aggregation tools (Syslog-NG, LogScale/Humio)., • Strong understanding of endpoint security, configuration, and asset management., • Excellent analytical, problem-solving, and communication skills. Submission Requirements: • Updated Résumé, • Government-issued ID (Driver’s License or Passport), • Three professional references (Names, official emails, phone numbers)

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In this second-line role, you will support the risk assessment and ongoing credit monitoring of credit facilities extended to private funds within the Fund Finance portfolio. Prepare and present written executive summaries and credit comments for applications submitted by the front office to Credit

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Job Description Position Summary: The Director of Quality Assurance & Training ensures appropriate and effective monitoring of existing procedures of program operations and delivery of services. The position also maintains an ongoing staff training program to ensure that staff are up to date on policies, procedures, and enhanced service practices. What You'll Do \n • Create SOPs and Desk Guides for new and existing programs, reviewing and updating materials for programs and conducting training with staff to ensure understanding and compliance with both funder and Fedcap requirements.\n, • Develop and maintain an annual report that provides a thorough description of Fedcap's Quality Assurance activities with an established Quality Improvement Plan (QIP) model.\n, • Develop and implement quality assurance tools to measure and assess the impact of systems, policies and protocols on operational efficiencies and program effectiveness.\n, • Conduct site visits to observe staff interaction with participants including intakes, service plan creation, and workshops.\n, • Review case files for completeness, accuracy, and compliance.\n, • Monitor Customer Service standards including conducting participant focus groups and analyzing surveys to gather feedback and increase awareness of participants' perspective of program services.\n, • Prepare monthly and quarterly reports for Senior Leadership and regulatory bodies.\n, • Identify gaps in program and staff performance and designing and conducting staff training to cure deficiencies and reiterate company standards.\n, • Develop and conduct training programs to provide to WeCARE operations staff on various policies, procedures, and best practices.\n, • Research and continuously update training modules on various topics relevant to providing the best possible services to WeCARE participants.\n, • Assist with external audits conducted by funders and third-party auditors.\n, • Conduct safety and risk assessment to ensure compliance with ADA and regulatory standards at service locations.\n, • A bachelor's degree in public health, public administration, human services, or a related field, with master's degree preferred.\n, • At least 2 years' experience in quality assurance, preferably in social services, public health, or workforce development.\n, • Experience with workforce development is a plus.\n\n Compensation $120,000-$130,000 Equal Opportunity Employer

About Us Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience. At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat. About the role As the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service. Responsibilities Manage Operations and Drive Results • Assist General manager in developing, engaging, inspiring, and motivating staff members, • Recruit and train top talent for the restaurant, • Aid General manager in achieving operational goals and budget targets, • Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes, • Demonstrate effective floor management by optimizing staff deployment for maximum efficiency, • Drive restaurant sales and service efficiency by resolving operational obstacles, • Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines, • At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant, • Demonstrated ability to effectively manage and develop teams of 15+ members, • Ability to lead and motivate a team in a fast-paced environment, • Attention to detail and a strong drive for efficiency and accuracy, • Demonstrates professionalism and adheres to policies and procedures, • Exhibits effective verbal and written communication skills, • Must be 21 years old and legally authorized to work in the US, • Must be able to lift 50 pounds, • Must be able to stand for a full shift while working, • Must have open availability, including night and weekend availability Role Details • Salary Range: $57750 per year - $70500 per year, • Medical, Dental, and Vision Insurance, • 100% employer-paid Life Insurance, • 401(k) Retirement Plan, • Employer match for Health Savings Account (HSA), • Learning and Development opportunities to advance your career, • Employee Stock #WonderAC3 An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: • The candidate’s ability to perform the tasks in the available job role., • The candidate's self-rated skill proficiency. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

As the Comprehensive Health Assessment Nurse Practitioner, you will be a critical clinical team member caring for our members. Complete whole-person history and physical assessments for our members with the highest clinical rigor. Experience completing health risk assessments is a plus! It would be

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Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. For technical support or questions about Capital One's recruiting proc

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Sr. Associate, Product Management Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: * Human Centered * You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design * You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test * Business Focused * Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs * You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk * Technology Driven * You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology * You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers * You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy * Transformational Leadership * By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams * You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert We want you if you are: * Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you * Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work * Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs * Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships Basic Qualifications: * Bachelor’s degree or military experience * At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications: * Bachelor’s degree in computer science or engineering * 1+ years translating business strategy or analysis into consumer facing digital products * 1+ years of experience working on core product platforms powering digital experiences * 1+ years working with cross functional teams as a product owner in an agile development process At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $99,100 - $113,100 for Sr. Associate, Product Management McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management New York, NY: $118,900 - $135,700 for Sr. Associate, Product Management Richmond, VA: $99,100 - $113,100 for Sr. Associate, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Description Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable. Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: